New Water Heating Technology and Its Fit in Today’s Commercial Environment

Enhancing Lives By Changing The Way Water Is Heated © 2014 Rinnai America Corporation PROPRIETARY and CONFIDENTIAL 1 10/30/17 Agenda

• History • Global Presence • Rinnai Experience and Expertise • Fabrication and Assembly • Tankless Water Heater • Advantages • Common Vent • Accessories • Installation Requirements • Installation Examples • Supporting Materials

Enhancing Lives By Changing The Way Water Is Heated © 2014 Rinnai America Corporation PROPRIETARY and CONFIDENTIAL 2 10/30/17 History

Taiwan

Australia Rinnai Founded by Mr. Naito and Mr. Hayashi America Completed In-House CSA Certified Lab

United Kingdom Dedicated Commercial Team

1920 1932 1944 1956 1968 1980 1992 2004

Tankless Infrared Heater Rack Infrared Gas Burners Tankless Water System Heater Stoves / Ranges / Ovens / Hot Water Units Condensing Tankless Manufactured Aircraft Direct Vent Furnace Parts and Boilers America

Enhancing Lives By Changing The Way Water Is Heated © 2014 Rinnai America Corporation http://www.rinnai.com/en/profile/history PROPRIETARY and CONFIDENTIAL 3 10/30/17 Global Presence

• Operations in 13 countries • Over 7000 employees worldwide • One of the LARGEST gas appliance manufacturers in the world

Enhancing Lives By Changing The Way Water Is Heated © 2014 Rinnai America Corporation PROPRIETARY and CONFIDENTIAL 4 10/30/17 A Global Leader in Gas Appliances

• Based in Nagoya, Japan • Established in 1920 • 10,000 employees worldwide • One of the world’s largest gas appliance manufacturers • Largest share of the Japanese markets • The number-one selling brand of tankless gas water heater in North America

RINNAI’S GLOBAL PRESENCE

RINNAI GLOBAL HEADQUARTERS • The Leader in Gas Technology throughout the world • Extensive product offerings of gas appliances: water heaters, boilers, furnaces, cooking products and dryers • Consolidated 2013 turnover: approx $2.8 Billion Enhancing Lives By Changing The Way Water Is Heated © 2014 Rinnai America Corporation PROPRIETARY and CONFIDENTIAL 5 10/30/17 North American Headquarters

Peachtree City, Georgia Headquarters Outside Atlanta, Georgia

Organization In US since 1974 • Over 150 employees throughout North America • Sales, Marketing, Customer Service, Application Engineering, Tech Support, Manufacturing • Distribution centers : Peachtree City, GA and Sparks, NV • Rinnai’s network of field employees includes service and sales managers with vast experience in the plumbing, HVAC, appliance, hydronic, and building industries • Over 200 additional manufacturer’s representatives throughout North America

Products • Direct Vent Wall Furnaces and Vent-Free Heaters – Since 1990 • Water heaters – Since 1999 • Condensing Boilers – Since 2009

Enhancing Lives By Changing The Way Water Is Heated © 2014 Rinnai America Corporation PROPRIETARY and CONFIDENTIAL 6 10/30/17 Technology Leadership through Research and Development

A Commitment to Maintain Technology Leadership

• More than 4% of net sales allocated to R&D expense annually • More than 600 R&D engineers • All manufacturing facilities are ISO 9001 and or ISO 14001 certified • All products have been approved by the Standards Association (CSA) and American National Standards Institute (ANSI) • Uncompromised focus on quality in design, manufacturing and marketing

Enhancing Lives By Changing The Way Water Is Heated © 2014 Rinnai America Corporation PROPRIETARY and CONFIDENTIAL 7 10/30/17 Quality Focused

• Advanced automation and precision assembly processes make Rinnai’s manufacturing facilities an industry model for efficiency, and extensive inspection and testing protocols

• Every product undergo a series of live fire testing before being shipped – every single product!

Manufacturing & Assembly

Inspection & Testing

Enhancing Lives By Changing The Way Water Is Heated © 2014 Rinnai America Corporation PROPRIETARY and CONFIDENTIAL 8 10/30/17 Market Leadership

• Committed to CHANGE the way water is heated… – Tankless has continued to increase its share and Rinnai has led the charge and Market Share

maintains a dominant market share Rinnai position • Focused efforts in all segments that can and will drive category and Rinnai growth – Residential • Replacement • New SF/MF Construction – Commercial Applications • Valued Engineered Applications • Emergency Replacement – Energy Segment

– Domestic Manufacturing In Griffin, GA, April 2018

Enhancing Lives By Changing The Way Water Is Heated © 2014 Rinnai America Corporation PROPRIETARY and CONFIDENTIAL 9 10/30/17 North America Commercial Experience

With over 17 years of commercial experience, Rinnai is now providing a modular, factory assembled, and redundant tankless hot water system.

Enhancing Lives By Changing The Way Water Is Heated © 2014 Rinnai America Corporation PROPRIETARY and CONFIDENTIAL 10 10/30/17 Fabrication and Assembly

Utilizing quality methods and procedures, each TRS is assembled by trained operators in a controlled environment and fully tested prior to shipment

• Dedicated assembly facility in Peachtree City, Georgia • Comprehensive incoming supplier quality control • Detailed assembly process with quality and inspection checks • Pass / Fail manifold testing on every rack system • Capacity to assemble 70 systems per month • System traceability • Each order is built per customer requirements

Enhancing Lives By Changing The Way Water Is Heated © 2014 Rinnai America Corporation PROPRIETARY and CONFIDENTIAL 11 10/30/17 TANKLESS WATER HEATER

Enhancing Lives By Changing The Way Water Is Heated © 2014 Rinnai America Corporation PROPRIETARY and CONFIDENTIAL 12 10/30/17 Condensing Water Heater

1. Concentric or PVC / CPVC Air Intake

2. Ceramic Top Down Burner

3. Primary Heat Exchanger

4. Secondary Heat Exchanger

5. Integrated Condensate Trap

6. Integrated Digital Controller

7. Built-in Surge Protector & PC Board

8. Modulating Gas Valve

Enhancing Lives By Changing The Way Water Is Heated © 2014 Rinnai America Corporation PROPRIETARY and CONFIDENTIAL 13 10/30/17 Sequence of Operation

1. Water flow begins: • Water flow sensor sends pulses to the PCB.

Incoming Air Exhaust • When flow exceeds approximately *0.4 gpm the ignition sequence begins. 2. Ignition Sequence: • Combustion fan starts, drawing air in from the venting and through the unit. Combustion Fan • Spark igniter begins sparking. SV2 SV1 SV3 • Gas control assembly opens to the low fire rate. • When the flame rods have proven flame the spark igniter stops sparking. 3. Normal Operation: Igniter • PCB monitors flame rods, TC Sensor, flame characteristic, fan motor frequency, outlet TC Sensor FR water temperature, temperature set point, and water flow rate. • Gas valve assembly and fan speed modulate gas and air input to meet user demand. • If water flow demand is very small, only SV1 will allow gas to burner. The flame rod Primary Heat Exchanger (FR) will monitor this minimum fire state. Heat Exchanger • If water flow demand is large, flame can develop across the entire burner. Modulating Thermistor Gas Valve/POV • Water is preheated in the secondary (latent) heat exchanger. • Water is heated further as it passes through the heat exchanger multiple times. • Heat exchanger can strategically overheat the water while the bypass tempers the Secondary Heat Exchanger water down to the set point temperature. This can provide for higher flow rates. • The water flow control valve will adjust as needed to maintain output temperature. • Due to the efficient combustion, condensation will form and drain into the condensate trap and through drain at the bottom of the unit. Bypass

Trap 4. Shut-down Sequence: PCB PCB Surge / Protector Condensate Condensate • PCB senses flow rate less than *0.26 gpm. • Gas control valve closes & water flow control valve resets to a standby position. • Combustion fan will then run for a period of time to purge the combustion chamber. SV0 or SV Main Out going 5. Standby Mode: Temperature Water Flow Water flow Thermistor Sensor control valve • PCB monitors all components. * Model Dependent Enhancing Lives By Changing The Way Water Is Heated © 2014 Rinnai America Corporation PROPRIETARY and CONFIDENTIAL 14 10/30/17 TANKLESS RACK SYSTEM

Advantages System Design

Enhancing Lives By Changing The Way Water Is Heated © 2014 Rinnai America Corporation PROPRIETARY and CONFIDENTIAL 15 10/30/17 TRS Advantages

A single, self contained system consisting of multiple tankless units which replaces one larger heat source. Three key advantages are:

1.Efficiency

2.Reliability

3.Flexibility

Enhancing Lives By Changing The Way Water Is Heated © 2014 Rinnai America Corporation PROPRIETARY and CONFIDENTIAL 16 10/30/17 TRS Efficiency

Load Tracking Through Precise Modulation

13:1 Single Engine Turn Down Ratio

MSB Controller: Allows Multiple Engines to Communicate Seamlessly Modulating Firing Rate Based on Demand

Up To 25 Units Can Communicate: 327:1 Turn Down Ratio

Enhancing Lives By Changing The Way Water Is Heated © 2014 Rinnai America Corporation PROPRIETARY and CONFIDENTIAL 17 10/30/17 TRS Efficiency – Continued

What is turndown ratio?

The description of a gas products ability to modulate its flame and btu delivery

Modulation is defined by Turndown Ratio Turndown Ratio: A products maximum fuel input divided by its minimum fuel input.

Example: A 1,000,000 btu modulating boiler with a minimum fuel input of 250,000 btu’s would have turndown ratio of 4:1

1,000,000 divided by 250,000 = 4:1 Turn Down Ratio

Enhancing Lives By Changing The Way Water Is Heated © 2014 Rinnai America Corporation PROPRIETARY and CONFIDENTIAL 18 10/30/17 TRS Efficiency – Continued

2 Engine / 400k BTU : 26:1 TDR

5 Engine / 1m BTU : 65:1 TDR

10 Engine / 2m BTU : 130:1 TDR

Modulating and tracking the load from:

15,000 BTU’s to 4.9M BTU’s

.26 GPM to 245 GPM

Maintaining Temperatures +/- 2 Degrees

Enhancing Lives By Changing The Way Water Is Heated © 2014 Rinnai America Corporation PROPRIETARY and CONFIDENTIAL 19 10/30/17 TRS Efficiency – Continued

Example: 250 Unit Hotel We can Track the Load from: One Fixture to The Entire Hotel Under Peak Demand

Energy Savings Energy Savings Energy Savings

Enhancing Lives By Changing The Way Water Is Heated © 2014 Rinnai America Corporation PROPRIETARY and CONFIDENTIAL 20 10/30/17 TRS Efficiency – Continued

+

Load Tracking True Condensing

The Most Efficient Method for Heating High Volumes of Water

Enhancing Lives By Changing The Way Water Is Heated © 2014 Rinnai America Corporation PROPRIETARY and CONFIDENTIAL 21 10/30/17 TRS Reliability

Reliability Through Redundancy

Individual Engines Can Be Taken Off Line With No Interruption of Hot Water Service

Enhancing Lives By Changing The Way Water Is Heated © 2014 Rinnai America Corporation PROPRIETARY and CONFIDENTIAL 22 10/30/17 TRS Reliability – Continued

Example: 1,000,000 btu System

One unit disabled: 50% loss of DHW One unit disabled: loss of 16% DHW Tank disabled: 100% loss of DHW

Enhancing Lives By Changing The Way Water Is Heated © 2014 Rinnai America Corporation PROPRIETARY and CONFIDENTIAL 23 10/30/17 TRS Reliability – Continued

MSB Cascade Controller - Lead Lag

• Run Time is Balanced Among All The Units

• Firing Sequence is Rotated Based on Run Time

• Evens Wear and Lengthens Overall Lifespan of the System

Enhancing Lives By Changing The Way Water Is Heated © 2014 Rinnai America Corporation PROPRIETARY and CONFIDENTIAL 24 10/30/17 TRS Flexibility

Indoor Outdoor Separate Together Free Standing Wall Mounted Individual Vent Common Vent

Enhancing Lives By Changing The Way Water Is Heated © 2014 Rinnai America Corporation PROPRIETARY and CONFIDENTIAL 25 10/30/17 TRS Flexibility – Continued

• Multi-family Applications

• Healthcare

• Hospitality

• Dormitory/University

• Food Service

26 Enhancing Lives By Changing The Way Water Is Heated © 2014 Rinnai America Corporation PROPRIETARY and CONFIDENTIAL 26 10/30/17 Two Unit Design

Specification TRS02 TRS02IL TRW02 System Capacity 15,200 – 398,000 Btu Flow Rate 7.6 GPM @ 100° F ΔT Turn Down Ratio 26 to 1 Water Manifold 2” Copper Gas Manifold 1 ¼” Schedule 40 Steel MNPT Frame Powder Coat Aluminum H x L x D 57.7” x 44” x 28.6” Weight 210 208 204 Shipping Weight 406 404 400 Enhancing Lives By Changing The Way Water Is Heated © 2014 Rinnai America Corporation PROPRIETARY and CONFIDENTIAL 27 10/30/17 Three Unit Design

Specification TRS03 TRS03IL TRW03 System Capacity 15,200 – 597,000 Btu Flow Rate 11.4 GPM @ 100° F ΔT Turn Down Ratio 39 to 1 Water Manifold 2” Copper Gas Manifold 1 ¼” Schedule 40 Steel MNPT Frame Powder Coat Aluminum H x L x D 62” x 55” x 36” 62” x 75” x 36” Weight 284 291 Shipping Weight 480 487 Enhancing Lives By Changing The Way Water Is Heated © 2014 Rinnai America Corporation PROPRIETARY and CONFIDENTIAL 28 10/30/17 Four to Six Unit Design

Specification TRS04 TRS05 TRS06 System Capacity 15,200 – 796,000 Btu 15,200 – 995,000 Btu 15,200 – 1,194,000 Btu Flow Rate 15.2 GPM @ 100° F ΔT 19.0 GPM @ 100° F ΔT 22.8 GPM @ 100° F ΔT Turn Down Ratio 52 to 1 65 to 1 78 to 1 Water Manifold 2” Copper 2 ½” Copper Gas Manifold 1 ¼” Sch 40 Steel MNPT 1 ½” Sch 40 Steel MNPT Frame Powder Coat Aluminum H x L x D 62” x 55” x 36” 62” x 75” x 36” Weight 357 452 526 Shipping Weight 553 649 722 Enhancing Lives By Changing The Way Water Is Heated © 2014 Rinnai America Corporation PROPRIETARY and CONFIDENTIAL 29 10/30/17 The Demand Duo

• Warranty: 6-year heat exchanger / tank, 5-year parts and up to 2 years labor

• Built standard with C199 Commercial Tankless Water Heater - Commercial ENERGY STAR® certified with 96% Thermal Efficiency - Ultra Low NOx compliant - 199,000 BTU

• Approved for high altitude up to 10,200 ft (3,109 m)

• Integrated temperature controller that provides 98°F to 185°F, (no external controller required)

• Fueled by Natural Gas or Liquid Propane

• Assembled with individually certified components

• First Hour Rating: 315 gal / Recovery: 231 gal (@ 100°F ΔT)

• Multiple venting options (concentric, two pipe, room air, common vent) Enhancing Lives By Changing The Way Water Is Heated © 2014 Rinnai America Corporation PROPRIETARY and CONFIDENTIAL 30 10/30/17 Features

• Perfect for emergency replacement situations • Easy and cost effective maintenance – all parts replaceable • Built-in freeze protection for tankless unit down to -22⁰F, (gas/electricity is required). • Scale build-up detection.

• Built-in error codes for easy of troubleshooting. • Temperature settings displayed in Celsius or Fahrenheit. • System comes with the isolation valves already installed • Meets points contribution to LEED projects. • Flame rod validate presence of flame failure. • Over heat bi-metal sensor(s). • Integrated boiling protection. • Heat exchanger thermal fuse protection. • Direct electronic ignition (no standing pilot).

• Combustion fan senses blocked intake or exhaust flue. Enhancing Lives By Changing The Way Water Is Heated © 2014 Rinnai America Corporation PROPRIETARY and CONFIDENTIAL 31 10/30/17 Features

• Perfect for emergency replacement situations • Easy and cost effective maintenance – all parts replaceable • Built-in freeze protection for tankless unit down to -22⁰F, (gas/electricity is required). • Scale build-up detection.

• Built-in error codes for easy of troubleshooting. • Temperature settings displayed in Celsius or Fahrenheit. • System comes with the isolation valves already installed • Meets points contribution to LEED projects. • Flame rod validate presence of flame failure. • Over heat bi-metal sensor(s). • Integrated boiling protection. • Heat exchanger thermal fuse protection. • Direct electronic ignition (no standing pilot).

• Combustion fan senses blocked intake or exhaust flue. Enhancing Lives By Changing The Way Water Is Heated © 2014 Rinnai America Corporation PROPRIETARY and CONFIDENTIAL 32 10/30/17 Sequence of Operation

1. The water heating process begins when the controller detects a specific tank water temperature at the T1 sensor. (This activation temperature varies with set temperature). Tankless 2. The controller will then activate the pump which circulates Engine water from the bottom of the tank through the tankless engine.

3. The flow sensor in the engine detects this flow. The engine then starts and begins heating water to the set temperature.

4. Heated water flows out of the tankless unit into the tank, near the top.

5. The controller continues to monitor the T1 sensor and de- Controller activates the pump when the water in the tank reaches the Pump proper temperature. T1 6. Once the pump is turned off the tankless engine will shut down and go into a standby mode until the controller begins the process again.

Enhancing Lives By Changing The Way Water Is Heated © 2014 Rinnai America Corporation PROPRIETARY and CONFIDENTIAL 33 10/30/17 TRS COMMON VENT

Enhancing Lives By Changing The Way Water Is Heated © 2014 Rinnai America Corporation PROPRIETARY and CONFIDENTIAL 34 10/30/17 PPtl/PVC Common Vent

• 8”/6”/4” PPtl specifically engineered for Rinnai TRS solutions • Now introducing Sch40 PVC common vent up to 6 units. Reducing the cost of the install • Common vent headers are push fit designed for easy and quick installation • Common vent capabilities up to 8 tankless (1.5MBtu) units on single vent system • Maximum equivalent vent length up to Two TRS04s with common vent 100’, longer than individual units • Common vent solutions requires only two terminations, reducing the number of penetrations through building exterior • Approved for installations up to 10,200’ Enhancing Lives By Changing The Way Water Is Heated © 2014 Rinnai America Corporation PROPRIETARY and CONFIDENTIAL 35 10/30/17 PPtl/PVC Common Vent – Options

Back to Back Configuration In-line Configuration

Max Equivalent Vent Length # of Water Heaters Exhaust Intake 1 – 7 100 ft 100 ft 8 41 ft 41 ft

Enhancing Lives By Changing The Way Water Is Heated © 2014 Rinnai America Corporation PROPRIETARY and CONFIDENTIAL 36 10/30/17 COMMERCIAL ACCESSORIES

Enhancing Lives By Changing The Way Water Is Heated © 2014 Rinnai America Corporation PROPRIETARY and CONFIDENTIAL 37 10/30/17 Controls – Cascade

Electronically modulates firing rate for 2 to 25 tankless water heaters • System size from 15,200Btu up to 4.9MBtu • GPM flow rate from 0.4 GPM up to 94 GPM* • Automatically rotates unit activation so that each tankless has equal run-time • Activates tankless units needed to supply the hot water demand at that time • System temperature controlled from “master” unit

MSB-M controller

Enhancing Lives By Changing The Way Water Is Heated © 2014 Rinnai America Corporation *based on 100°F ∆T PROPRIETARY and CONFIDENTIAL 38 10/30/17 Controls – Temperature

For systems that require temperatures greater than 140°F (60°C), the MCC-91 controller will be needed. Provides temperature settings up to 185°F (85°C).

Enhancing Lives By Changing The Way Water Is Heated © 2014 Rinnai America Corporation PROPRIETARY and CONFIDENTIAL 39 10/30/17 Controls – Maintenance Indication Switch

When a tankless unit experiences a fault or error, the MIS provides a visual display with the use of an indication lamp and/or audible alert with a buzzer or doorbell, or combination of the two.

• Low voltage microprocessor (24V AC) the fits inside the water heater (if higher voltage is needed, an external relay is required)

• Operates in normally open (NO) or normally closed (NC) position

• Can interface with a building management system (BMS)

• Can monitor individually or as system

Enhancing Lives By Changing The Way Water Is Heated © 2014 Rinnai America Corporation PROPRIETARY and CONFIDENTIAL 40 10/30/17 INSTALLATION

Enhancing Lives By Changing The Way Water Is Heated © 2014 Rinnai America Corporation PROPRIETARY and CONFIDENTIAL 41 10/30/17 Installation – Continued

Sizing Important factors when sizing:

Incoming Ground Water Temperature

Hot Water Demand and Desired Temperature

Available Gas Load

Altitude

Enhancing Lives By Changing The Way Water Is Heated © 2014 Rinnai America Corporation PROPRIETARY and CONFIDENTIAL 42 10/30/17 Installation – Continued

GPM Demand Sizing @ (Target Temp – Incoming Temp) Rise / One Engine GPM @ Rise = Number of Engines Required

Rinnai Engineering Official Sizing Free on Every Job

Enhancing Lives By Changing The Way Water Is Heated © 2014 Rinnai America Corporation PROPRIETARY and CONFIDENTIAL 43 10/30/17 Sizing Methodologies

• America Society of Heating Refrigeration and Air-Conditioning Engineers (ASHRAE) Handbook – Tankless (no storage) – Water Supply Fixture Units – Modified Hunter’s Curve • American Society of Plumbing Engineer (ASPE) Handbook – Tankless w/storage systems – GPH • Online Sizing Calculator

Enhancing Lives By Changing The Way Water Is Heated © 2014 Rinnai America Corporation PROPRIETARY and CONFIDENTIAL 44 10/30/17 Installation – Continued

GPM vs. GPH

Incoming water is 57° and requested temperature is 120°

RU98 Flow Curve

63° Temp rise

Water Flow (gpm) 6 GPM

63 360 GPH

∆T Temperature Rise (°F) Enhancing Lives By Changing The Way Water Is Heated © 2014 Rinnai America Corporation PROPRIETARY and CONFIDENTIAL 45 10/30/17 Engineering Services

• Sizing, design and quotation assistance • In-house and offsite consultation to Owners, Engineers, Architects, Mechanical Contractors, etc. • Plumbing system knowledge • Cost/Savings Calculations • Custom Engineered Water Heating Solutions - Pumps - Controls - Tank - MIS (BMS compatible) - Design drawings

Enhancing Lives By Changing The Way Water Is Heated © 2014 Rinnai America Corporation PROPRIETARY and CONFIDENTIAL 46 10/30/17 INSTALLATION EXAMPLES

Enhancing Lives By Changing The Way Water Is Heated © 2014 Rinnai America Corporation PROPRIETARY and CONFIDENTIAL 47 10/30/17 Example

63 Unit Multi Family Installed: TRS06e Replaced: (2) Raypak 500K BTU (1) 270 Gal Storage

Saved on Equipment Cost Saved on Installation Time & Cost

Enhancing Lives By Changing The Way Water Is Heated © 2014 Rinnai America Corporation PROPRIETARY and CONFIDENTIAL 48 10/30/17 Example

Hospitality 41 Room High End Beach Front Resort Installed: 8 Unit Wall Mount TRS Replaced: AO Smith Tank Type

Increased Efficiency Increased Reliability for High End Guests

Enhancing Lives By Changing The Way Water Is Heated © 2014 Rinnai America Corporation PROPRIETARY and CONFIDENTIAL 49 10/30/17 Example

Government County Courthouse Installed: TRS06i W/ Common Vent Replaced: 1M BTU WM Boiler W/ 700 Gal Storage Energy Savings and Space Savings

Enhancing Lives By Changing The Way Water Is Heated © 2014 Rinnai America Corporation PROPRIETARY and CONFIDENTIAL 50 10/30/17 Example

Multi-Use Facility Installed: TRS06i + TRS04i w/ Common Vent Replaced: 1M BTU WM Boiler W/ 250 Gal Storage Energy Savings and Space Savings

Enhancing Lives By Changing The Way Water Is Heated © 2014 Rinnai America Corporation PROPRIETARY and CONFIDENTIAL 51 10/30/17 SUPPORT

Enhancing Lives By Changing The Way Water Is Heated © 2014 Rinnai America Corporation PROPRIETARY and CONFIDENTIAL 52 10/30/17 Support

Application Engineering Support Sizing's Drawings Applications 866.383.0707 Piping Installations [email protected] Questions

24/7/365 Technical Support 866.383.0707

Enhancing Lives By Changing The Way Water Is Heated © 2014 Rinnai America Corporation PROPRIETARY and CONFIDENTIAL 53 10/30/17 Commercial Website

All technical and marketing collateral can be found on the commercial website:

www.rinnai.us/commercial

Enhancing Lives By Changing The Way Water Is Heated © 2014 Rinnai America Corporation PROPRIETARY and CONFIDENTIAL 54 10/30/17 Application Form

There are two ways to obtain a sizing from our application engineers:

1. Complete the application form and email to [email protected]

OR

2. Call 1-866-383-0707, follow prompts to application group

In either case, the application form is used to obtain the necessary information to provide an accurate sizing.

Enhancing Lives By Changing The Way Water Is Heated © 2014 Rinnai America Corporation PROPRIETARY and CONFIDENTIAL 55 10/30/17 Thank you

Enhancing Lives By Changing The Way Water Is Heated © 2014 Rinnai America Corporation PROPRIETARY and CONFIDENTIAL 56 10/30/17