Annual2019/20 Review

FINANCIAL YEAR ENDED 31 JULY 2020 celebrates after scoring n our seventh consecutive during the Premier League match The league campaign season, Crystal Palace overcame the between Manchester City and Crystal began with a Ichallenge posed by the coronavirus pandemic and suspension of league football to Palace at the Etihad stadium. commendable 14 points from eight finish in 14th place. In the summer of 2019, added matches, including a Stephen Henderson, and James memorable 2-1 victory McCarthy to his ranks, with over Manchester signing a permanent deal after his successful United – the Eagles’ spell in 2018/19. Cenk Tosun and Victor Camarasa joined on loan whilst Nathan first league win at Old Ferguson moved to south London at the end of Trafford since 1989 the season. The league campaign began with a commendable 14 points from eight matches, including a memorable 2-1 victory over Manchester United – the Eagles’ first league win at since 1989. This triumph would be joined by other impressive results such as two draws with Arsenal and one with Manchester City later in the campaign. By the league’s suspension on March 13th 2020, Palace had defeated Newcastle United, Brighton & Hove Albion and Watford in successive games and sat 11th in the table. The ensuing 14-week break and Premier League’s Project Restart meant a congested fixture schedule sidelined several players through injury and, playing up to three times a week, the Eagles struggled in their final eight games. However, Palace still ended the season with a hard-fought home draw against Tottenham Hotspur and secured our eighth consecutive season in the top-flight. Top scorer Ayew enjoyed a clean sweep in the club’s annual awards, being named Player of the Season, Players’ Player of the Season and earning Goal of the Season for his 90th- minute winner against West Ham United on Boxing Day 2019. In curtailed seasons, our Under-23s finished ninth, our Under-18s fifth and our Women’s team finished eighth. STORY OF THE 2019/20 SEASON

02 Crystal Palace F.C. 2019/20 Annual Review 03 t is almost impossible to comment on the into the first-team, having joined the club’s In a year like no other, our accounts and financial performance of the Club Academy aged 15. supporters once again Iwithout immediately referencing COVID-19 and Our ambitious Main Stand redevelopment showed remarkable loyalty the huge impact this has had on everything and plans at Selhurst Park continues to move forward, everyone associated with the Club. with negotiations for land acquisitions being the to the club during these At all times, we have tried to make sure that key task to resolve, but we remain committed to unprecedented times – while adapting to the business conditions created the project. supporting our various by the virus, we acted swiftly to support our local In a year like no other, our supporters once charitable initiatives, community and stakeholders who were in need. again showed remarkable loyalty to the club Indeed, we are extremely proud of the way our staff during these unprecedented times – supporting with thousands donating – and players - adapted to the situation, with several our various charitable initiatives, with thousands their Season Ticket refund examples of charitable efforts to help others. donating their Season Ticket refund towards our towards our Foundation After a strong start to the 2019/20 season and Foundation or Academy project, and I would like to or Academy project, a very promising position in the spring, there’s take this opportunity to once again thank each and no doubt the pandemic and resulting lockdown every one of them. and I would like to take adversely affected the Club’s performance. It this opportunity to once resulted in a relatively disappointing 14th place Finance overview again thank each and finish following a run of bad results after lockdown. every one of them Premier League survival remains our primary The accounts have been made up to 31 July 2020, objective each season, but with seven consecutive as this covers the extended timeframe to complete seasons in the top flight, we are always looking to the season and therefore reflects a complete progress and move up the table. Prior to the mid- season’s revenue. While there are 13 months’ season interruption, European qualification was a wages and overheads to deliver this, something very real and exciting possibility. that is clearly evident in our Operating Loss, this During the period, we made tremendous does accurately reflect the business reality of the progress with the Club’s Academy development situation imposed on us and we feel gives the most and at the time of writing the majority of upgraded accurate view of the financial performance of the facilities are open, with a target of summer 2021 Club for the 19/20 season. to be fully operational. This will ensure we are The strong results in 18/19 allowed us to cope ready for the 21/22 season as our teams compete with the impact of COVID-19 in much better with EPPP Category 1 status. The Academy shape than might have been the case otherwise. upgrades are about much more than putting in While we did take out an external loan late in place state-of-the-art facilities and achieving the 19/20 financial period, to assist with the Club’s Category One status. We have long known that cashflow, we still had a zero net debt position we have access to some of the best natural talent (excluding shareholder loans) at the period end in the country, if not the world, on our doorstep in with healthy cash reserves (£58.4m) to support south London. the Club in 20/21 and what we knew would be a Having elite Academy status, and facilities to turbulent, challenging season. match, allows us to attract, retain and develop This has proven to be the case, though we are players who historically may have been lost to pleased to report that the Club is well placed to other clubs or never had the chance to come to look forward to the 21/22 season having seen out Crystal Palace at all. As such, the project is a what we all hope is the worst of the economic statement of intent as much as a development of impact of the pandemic. infrastructure. Indeed, another positive milestone this season was the emergence of Tyrick Mitchell Steve Parish, Chairman CHAIRMAN’S REVIEW

04 Crystal Palace F.C. 2019/20 Annual Review 05 n its final season as a Category 2 setup, At the end of the season, John-Kymani The club successfully secured Category 1 2019/20 highlights for the Academy Gordon and Malachi Boateng deservedly status and received planning permission Iundoubtedly included the first-team collected the Under-18s and Under-23s Player of for its Academy redevelopment. chances that developing players were the Season awards respectively. awarded throughout the campaign. The Under-23s added Jay Rich-Baghuelou to Work began on the site in June 2020, Seven Under-23s joined Palace on their their ranks in February 2020 and Jake Giddings beginning a bright new future for summer tour in Switzerland and three competed joined in July. We were proud to send Joe Crystal Palace and its Academy. professionally for the club during the season Tupper, Dion-Curtis Henry, Sam Woods, Scott itself. The first of these, Sam Woods, was Banks, Giovanni McGregor and Jason Lokilo awarded his first senior start against Colchester on loans across the country with several young United and helped the Eagles keep a clean players also receiving international call-ups. sheet. Brandon Pierrick became Palace’s second-youngest Premier League debutant International representation for Academy players when he came on against Derby County in the FA Cup and in his next appearance, against Norwich City in the Premier League, Pierrick Under 18s started a move that led to Palace’s equaliser. Finally, Tyrick Mitchell took to the pitch Cardo Siddik against Leicester City and made three further appearances as a regular in the summer 2020 first-team squad. Aidan Steele At Under-23s level, Shaun Derry returned to the club as a coach and took over as manager of the Development team midway through the Under 16s season. The Eagles enjoyed impressive victories over Bolton Wanderers (5-1), Millwall (4-2) and Tayo Adaramola Colchester United (5-1) – finishing in ninth place when the season ended. Paddy McCarthy’s Under-18s enjoyed another Fionn Mooney positive campaign. They kick-started the season with a 4-1 win over Colchester, overcame Coventry Victor Akinwale City 7-0 and triumphed against Queens Park Rangers with 5-0 and 5-2 victories, finishing fifth. Competing in the Under-19 Winter Tournament Joe Whitworth in Israel for the second year running, Palace improved on the season before by finishing as runners-up in the challenging tournament against Under 15s experienced, older opposition. But it was off the pitch where perhaps the Zion Atta most significant event occurred, with the club successfully securing Category 1 status and receiving planning permission for its Academy Kaden Rodney redevelopment. Work began on the site in June 2020, beginning a bright new future for Crystal Richard Faakye Palace and its Academy.

06 Crystal Palace F.C. 2019/20 Annual Review 07 08 palace for life foundation The PalaceKitchenin April2020 feed thoseingreatest need,launching redistribution charity CityHarvesttohelp We workedcloselywith theclubandfood Crystal Palace F.C. 2019/20 Annual Review health andincludedfootball, dance,DJing, sessions focusedonboth physicalandmental well asprovidingthemwith healthyfood.The before theirreturntoschool orcollege,as with thechancetosocialiseandtrynewthings holidays. Theaimwastoprovideyoungpeople olds safe,activeandhealthyduringtheschool that weredesignedtokeepfive18-year- between AprilandJuly. families. Morethan16,500mealswerecreated as homelesspeople,theelderlyandvulnerable Harvest togroupsacrosssouthLondon,such then collectedeachdayanddistributedbyCity in thekitchensatSelhurstPark.Thesewere 1,000 nutritiousandnourishingmealsaweek Kitchen inApril2020. those ingreatestneed,launchingThePalace redistribution charityCityHarvesttohelpfeed education coursesonline. platforms andwemovedanumberofhealth checked onyoungpeopleatriskusinggaming remained inprimaryschools,ourmentors their developmentandpositivementalhealth. little accesstophysicalactivityessentialfor they needed,atthesametimeashaving meals were notgettingaccesstothenutritious families whowereforcedtostayathome breaking point. and frontlineNHSworkerswerestretchedto unable toputfoodontheirfamilies’tables thousands losttheirjobsandfearedbeing people couldnolongerleavetheirhomes, turned upsidedown.Elderlyandvulnerable spring 2020,thelivesofsomanypeoplewere south LondonersthroughthepowerofPalace. community, engagingandinspiringthousandsof D We alsoranaseriesoffreeholidaycamps Club chefspreparedandpackagedover We workedcloselywiththeclubandfood At thismostdifficulttime,ourcoaches Meanwhile, childrenfromlowincome When thepandemicfirststruckLondonin never beforeandcontinuedtosupportour presented, wehavepulledtogetherlike espite theenormouschallengesCOVID-19 Palace forLifeFoundationChiefExecutive Mike Summers support them. of criminality. We aredeterminedtobethere in mentalhealthissuesandforsome,acycle widespread povertywhichcouldleadtoaspike face higherlevelsofunemploymentandmore people emergingfromlockdowns,astheywill Marathon Marchafirmfixtureinthecalendar. of hundredssupporters-withtheannual from strengthtostrength,thanksthesupport Palace Women’s players. Eagles eventakingpartinavirtualchatwith to meetvirtually, withtheDown’s Syndrome were unabletorun,ourgroupshavecontinued in ordertokeepeveryonesafe. coaches, whowereabletouseabubblesystem to developtheirfootballwithourexcellent hundreds ofyoungplayershavingthechance Soccer Schoolsransuccessfullythisyear, with their workplacementsnextyear. this monthandarelookingforwardtostarting young adultscompletedourtraineeshipcourse and weweredelightedthatasmallgroupof programmes continuedinschoolsandonline, our Education,Training andEmployment and socialactionprojects.Meanwhile encouraging themtotakepartinvolunteering confidence anddevelopresilience,aswell Park andonline,helpingyoungpeopletobuild NCS programme,whichoperatedoutofSelhurst wellbeing andhealthyeating. as welleducationalworkshopsonmental gaming, cheerleadingandartscrafts, Our increasingconcernisforourlocalyoung Our fundraisinginitiativescontinuetogo Even thoughmanyofourdisabilitysessions Both ourPlayerDevelopmentCentresand More than100teenagerstookpartinour 09 Financial Key Performance Indicators 2019/20

FINANCIAL 19/20 19/20 18/19 Inc/ £’000 £’000 £’000 (Decrease) 13 Months Adjusted 12 12 Months ended 31 July 20 Months

HEADLINES League Finish 14th 14th 12th -2 Number of paid TV games 17 17 12 4

Turnover 142,347 142,223 155,404 (13,181)

Players Wages Incl. Loans 97,011 90,125 85,392 4,733 Impact of Covid-19 Social Security Costs 14,374 13,422 12,289 1,133 Agent Fees p11d 3,709 3,482 4,390 (908) The Premier League rebate to broadcasters Total Player Compensation 115,094 107,029 102,071 4,958 combined with the loss of matchday revenue had a negative impact on turnover of £11.7m, As % of Turnover 81% 75% 66% 9% meaning on a like-for-like basis our turnover Operating Expenses (154,070) (143,779) (138,899) (4,880) would have been £154.0m. Along with the estimated associated Operating (Loss)/Profit “EBITDA” (11,723) (1,556) 16,505 (18,061) costs saved and exceptional costs incurred the overall net impact of COVID-19 on the financial Profit/(Loss) Before Tax (58,023) (43,927) 5,446 (49,373) results was £11m. Net (Liabilities)/assets (49,107) (35,674) 8,735 (44,409) The decision to extend the year end to 31 July 2020 meant an extra month’s operating cost is shown and this had a £10.5m impact on expenses. An EBITDA loss of £11.7m, as shown income breakdown 2014-2020 £’m above, would have accordingly been a £9.8m 155.4 £160 150.3 profit without these two factors. Millions 142.7 14.6 142.4 £140 13.7 Overall, when an extra month’s depreciation 13.3 16.4 11.8 15.4 and amortisation is factored in, the loss shown £120 12.5 17.8 of £58.0m would have still been a loss, but at a The group’s Financial 104.3 101.8 £100 much lower level of £32.9m. 12.8 14.1 Position remains strong 9.9 The group’s Financial Position remains strong 9.7 with cash balances of £80 with cash balances of £58.4m as at 31 July 2020 £60 121.2 124.4 (2019: £11.9m), though we should note this is £58.4m as at 31 July 2020 116.9 112.8 largely supported by the borrowing taken out £40 (2019: £11.9m), though we 81.6 78.0 during the year. should note this is largely £20 Although the group is showing a net supported by the borrowing liability position, this mainly comprises £- taken out during the year of loans from the parent company Palace 14/15 15/16 16/17 17/18 18/19 19/20 Holdco UK Ltd, which charged no interest and will continue to support the group and its Broadcasting Commercial Matchday subsidiaries.

10 Crystal Palace F.C. 2019/20 Annual Review 11