DECEMBER 2010 INTERNATIONAL CAMP SYSTEMS OF AIRCRAFT MAINTENANCE TRACKING OF AIRCRAFT p19 40 BY GIACINTA BRADLEY KOONTZ AIRCRAFT ENGINE... THE BEST

YEARS BY BRANDONBATTLES CONTROLTIME... YOUR p12 p4

CAMP DIRECTORY | WWW.CAMPSYSTEMS.COM LOCATIONS (Wichita continued) EUROPE Contents Tel: 316-462-2267 NORTH AMERICA Paris Fax: 316-462-2442 CAMP Europe SAS New York (Headquarters) Toll Free: 1-866-581-CAMP (2267) 15 rue de la Montjoie - BP 58 LI MacArthur Airport 93212 Saint Denis La Plaine Cedex 04 CUSTOMER SPOTLIGHT Florida 999 Marconi Avenue France Greetings Ronkonkoma, NY 11779 USA Daniel Systems Special Services Corporation: 3401 NW 82nd Avenue, Tel: +33-1-55.93.45.80 Tel: 631-588-3200 Distinctive Suite 104 Fax: +33-1-55.93.45.99 December greetings, By Karie White Fax: 631-588-3294 Doral, FL. 33122 USA www.campsystems.com.fr Toll Free: 1-877-411-CAMP (2267) As 2009 came to a close, our Tel: 305-715-9565 expanded offi ce also has a state of ASIA 08 CAMP PEARLS industry and the world sat on the New Hampshire (Sales) Fax: 305-715-9987 edge of its seats wondering what 2010 the art training facility, ready for all Hyderabad, India 32 Daniel Webster Hwy, Suite 10 www.danielsystems.com 09 AMSTAT MARKET ANALYSIS would have in store. How would the visiting operators. CAMP Systems Pvt Ltd Merrimack, NH 03054 USA Indicators economic crisis play out? Now, with As you know, CAMP strongly New Jersey RCV Towers, HITEC City another year quickly coming to an Tel: 603-595-0030 Hyderabad - 500 033 By Judy Nerwinski & Kathy Dowd believes in providing diverse training AMSTAT end there seems to be a sigh of relief Fax: 603-595-0036 opportunities for our products. 44 Apple Street as many are seeing an up swing in Toll Free: 1-800-558-6327 Tinton Falls, NJ 07724 USA 10 USER HOT TIP From webinars to one-on-one CAMP SUPPORT business. As meager as it may be, demonstrations with product managers Tel: 732-530-6400 Application Support Adding Service Centers to the several resources are reporting signs of Montreal and Application Support to onsite- and Fax: 732-530-6360 Tel: 631-588-3200 improvement in the market, including 6800 Côte-de-Liesse, Suite 101 Aircraft in CAMP 3.0 video training, we want to make sure Toll Free: 1-877-4AMSTAT (426-7828) Toll Free: 1-877-411-2267 AMSTAT. CAMP customers have Saint-Laurent, QC H4T 1E3 that you have the resources you need to www.amstatcorp.com E: [email protected] By Jay Dunnam commented that in recent months Canada maximize the CAMP application. business has been better this year INDUSTRY INSIGHTS Th is year, through the enduring Tel: 514-448-1128 New Jersey CAMP INSIGHT 12 compared to the same time last year. Fax: 514-448-1120 Aircraft Shopper Online Advertising Sales Control Your Time to Become And NBAA 2010 had a much more eff orts of North Central Field 44 Apple Street Service Representative Eli Stepp, George Rossides a More Effi cient Manager “upbeat” tempo, with most attendees Wichita Tinton Falls, NJ 07724 USA feeling the industry is turning additional training opportunities Tel: (631) 588-3200 8200 E. 34th Street North By Brandon Battles the corner. were made available via YouTube™. Tel: 888-992-9276 Toll Free: 1-877-411-CAMP (2267) Building 1600, Suite 1607 Int’l Tel: 732-704-9561 A wide range of instructional videos Email: [email protected] At CAMP, 2010 marked our 42nd Wichita, KS 67226 USA www.aso.com 14 OEM HIGHLIGHT on the new application and CAMP year supporting the aviation industry. Hawker Beechcraft Corporation Classic can be found at www.youtube. Th roughout the year we’ve worked com/fi eldservicerep. You can also go to 17 ASO TOP 50 diligently to provide you with the www.youtube.com and enter “CAMP FIELD SERVICE REPRESENTATIVES Southeast (AL, FL, GA, MS, NC, SC, TN, VA) Little Rock most innovative and personalized Systems” in the search fi eld. & REGIONAL SALES MANAGERS Roy Gioconda, Manager, Field Service (Dassault / HBC Field Service Rep) services. Since launching CAMP’s new 18 TOOLBOX Q&A Furthermore, our CAMP Europe Mobile: 919-454-6843 Tom Maher and easy-to-use CAMP application U.S. REGIONS offi ce provides monthly Advanced/ E: [email protected] CAMP Systems International Inc. INSIGHT TO THE PAST (a.k.a. CAMP 3.0), response has 19 CAMO training sessions. Th ese West (AK, AZ, CA, HI, ID, MT, NV, OR, C/O Dassault Falcon Jet The Best Aircraft Engine been exceptional. Users widespread UT, WA, WY) Kate Gallant, Southeast RSM 3801 East 10th Street have provided praise and invaluable sessions are designed to aff ord a Tel: 603-595-0030 Little Rock, AR 72202 USA That Never Flew feedback on the application; we thank CAMO many tips & techniques to Steve McQueen, West Regional FSR Toll Free: 1-800-558-6327 help maintain aircraft airworthiness. By Giacinta Bradley Koontz you for that. Mobile: 702-513-0671 E: [email protected] Tel: 501-210-0580 To learn more about CAMP Europe’s E: [email protected] Fax: 501-210-0475 Over the course of the year we CAMP CALENDAR onsite training opportunities turn to Tom Ritrovato, West RSM Northeast (CT, DE, ME, MD, MA, NH, NJ, NY, E: [email protected] 20 successfully completed the migration the CAMP Calendar in this month’s Tel: 603-595-0030 PA, RI, VT, DC) of almost 6,000 Citation aircraft. issue or email training@campsystems. Toll Free: 1-800-558-6327 Victor Josephson, Northeast Regional FSR INTERNATIONAL CAMP InSight is an internal magazine published Here again, CAMP has experienced com.fr. E: [email protected] Mobile: 516-652-9165 monthly by CAMP Systems International and circu- affi rmative response. Cessna aircraft European FSR (TBD) + It’s been quite a year, but before E: [email protected] lated to its 3,000 customers who collectively operate, owners and operators have expressed For assistance in Europe, please contact: we wave goodbye to 2010 I’d like to North Central (IL, IN, IA, KY, MI, MN, own and manage the over 5,400 aircraft on CAMP’s great satisfaction with the CESCOM Joe Dynko, Northeast RSM Tel: +33 (0)1 55 93 45 81 maintenance tracking system. MO, NE, ND, OH, SD, WV, WI) interface and the option to utilize thank each and every one of you for Tel: 603-595-0030 E: [email protected] Eli Stepp, Jr., North Central Regional FSR Editor: Karie White the CAMP application with their your patronage. We appreciate your Toll Free: 1-800-558-6327 Mobile: 217-801-3701 CAMP Systems International Cessna aircraft. Users are pleased business and the confi dence you have E: [email protected] George Rossides, International RSM 32 Daniel Webster Highway, Suite 10 E: [email protected] with CAMP’s proactive support of placed in CAMP. It has been a pleasure Tel: 631-588-3200 Merrimack, NH 03054 their planes and our close working supporting you this year. We look Martha Karoutas, North Central RSM OEM BASED Toll Free: 1-877-411-2267 Tel: (603) 595-0030 relationship with the OEM. forward to exceeding your expectations Tel: 603-595-0030 E: [email protected] Fax: (603) 595-0036 Wichita Email: [email protected] in 2011. Toll Free: 1-800-558-6327 In an eff ort to better suit the needs (HBC / Cessna Field Service Rep) E: [email protected] Advertising: George Rossides of our growing customer base, CAMP Safe and Happy Holidays folks, Th omas Williams WORLDWIDE BROKER PROGRAM Toll Free: 1-877-411-CAMP expanded its state-of-the-art offi ces in CAMP Systems International Inc. Lynn Sosnowski, Broker & Finance Program Tel: (631) 588-3200 South Central (AR, CO, KS, LA, NM, OK, TX) Wichita. Now in 9,000 sq. ft. of offi ce C/O Hawker Beechcraft Services, Inc. Sales Manager - Worldwide Cell: (516) 383-9082 Jay Dunnam, South Central Regional FSR space, CAMP Wichita houses Hawker Mid-Continent Airport (KICT) 44 Apple Street, Suite 5 Email: [email protected] Mobile: 214-930-6715 Beechcraft, Cessna, and Bombardier 1980 Airport Road Tinton Falls NJ 07724 Cover: Photo courtesy of Special Services Email: [email protected] aircraft analysts. Highly experienced Wichita, KS 67209 USA Corporation, Greenville Downtown Airport Rich Anzalone Pamela Pamatat, South Central RSM Tel: 732-530-7409 (GMU), Greenville, South Carolina. and in close proximity to the major VP Customer Support and Sales Tel: 631-588-3200 Mobile: 316-640-9178 Mobile: 732-720-9840 aircraft manufacturers, the team is CAMP Systems International Toll Free: 1-877-411-2267 E: [email protected] Fax: 732-530-6402 more than ready to support you. Th e [email protected] ©2010 CAMP Systems International E: [email protected] E: [email protected] DECEMBER 2010 ❖ CAMP SYSTEMS INTERNATIONAL 3 maintenance experience, in depth familiarity sold many diff erent aircraft including the Lear welcomes warranty work and will handle the CustomerSpotlight with the aircraft sales and acquisition process, 35, Citation II, Citation Ultra, Citation Encore, paperwork with Diamond, making the needed professionalism and integrity. Yet, very few people KA-200, Cheyenne IIXL, and Cheyenne IIIA repairs a seamless, convenient and hassle free knew of them. and more. Today the fl eet consists of a Citation experience for the customer. However, through sturdy relationships within II, Citation V Ultra, Citation V Encore, and two Parts: Getting parts on-demand at the best the industry, exceptional customer service, and Cirrus SR22’s. prices, in the quickest manner to ensure the insightful strategy Special Services is steadily Special Services Corporation, with its wide client’s success are among Special Services’ growing. Today, the operation continues selection of aircraft, provides individuals and specialties. SSC prides itself on presenting its to provide unsurpassed Aircraft Charter, businesses with fl exibility, dependability, comfort, client with well-researched parts options such as Management, Maintenance, Sales and Parts and above all, safety. Th e SSC team is ready new, overhauled, serviceable, on condition, or solutions, operating 24/7. to help clients achieve their travel goals. From repaired parts. No matter which choice fi ts the scenario, SSC guarantees reliability, competitive Th e organization is eleven dedicated, providing recommendations based on trip pricing, expedient delivery and dependability. knowledgeable employees strong, with the staff ’s requirements to arranging ground transportation Th e parts department prides itself on being able years of experience worth its weight in gold. Th e and in fl ight concierge services, SSC doesn’t to source parts for other fl ight departments and operation is small enough to provide personal, miss a detail. Special Services also off ers travelers maintenance shops. If another maintenance shop customized services to each of its customers, yet discounts and frequent fl yer programs. Air travel does not have time to research and procure better large enough to provide everything clients need to destinations include the continental U.S, Canada, parts at better prices, SSC is willing to handle that maximize their time and asset(s). Mexico, the Caribbean, and Bermuda; additional destinations are available upon request. as well, which adds value included in the price of In addition to the staff , Stephens said that Management: As mentioned, Special Services the part. one of Special Services’ greatest attributes is “the off ers aircraft owners all the conveniences and Sales and Acquisition: As SSC’s website fact that we have everything under one roof and perks of a private corporate fl ight department explains, Special Services Corporation is proud we’re able to support clients at one location.” He at a fraction of what it would cost in time and to extend its expertise in the area of aircraft sales. Th e Special Services Team: Back Row, L to R: Jarod Spencer, Pilot; James Stephens, Aviation explained, “We do custom work for our clients. money to research, hire and manage all the During its 50 years in business, Special Services Account Specialist; Jim Alexander, Director of Operations; Steve Wiley, Aviation Account We integrate our operations, maintenance and Specialist; Doug Goldstrom, Comptroller; Craig Eichmeyer, Pilot. Front Row, L to R: Brad Searls, personnel and details on their own. Th e SSC has developed valuable relationships and clientele. management services, blending them all together Assistant Chief Pilot; Adam McMullin, Maintenance Technician; Paul McCombie, DOM; Aaron team prides themselves on their ability to listen Whether buying, selling, or simply gathering to provide a custom fl ight department for each By K.White Kirkland, Maintenance Supervisor; Eric Groves, Chief Pilot. to the client, lend insight and shed light on the information, SSC is honored to put its experience distinctive individual that provides value and safety that they Jim Alexander, Eric Groves and Brad Searls are partners in the business. management process for the client. Th e end to work. With more to off er than the typical otherwise wouldn’t get on their own.” result of collaborative planning is a professional, aircraft broker, SSC’s in-house experts are ready Another attribute is the emphasis Special high-quality, highly safe turnkey operation that and capable of representing the client’s every Services places on safety. Safety is the ultimate achieves the client’s goals. Special Services is all unique need. PECIAL SERVICES  A HISTORY OF FORESIGHT to outside customers. It is noted on the website priority for SSC. From hiring a full-time, inclusive aviation management at its best. Th e primary purpose of Special Services’ Sales CORPORATION on the Liberty Life Insurance Company was founded that “Th e charter certifi cate has been used as a highly trained staff of professional pilots and Highlights of SSC’s Management services division is “to support the needs of our clients north ramp of the Greenville in 1905, later becoming Liberty Corporation. tool to grow the fl ight department into a revenue maintenance crews to meeting and exceeding include 24/7 dispatch; full-time highly trained, as they buy and sell. We don’t do a whole lot of Downtown Airport (GMU) was It fi rst entered into business aviation by sharing producing company through aircraft charter. Federal safety regulation, SSC’s meticulous professional pilots and maintenance technicians; outside sales transactions where we broker deals airplane services with Stevens Textiles (the former SSC’s primary, bottom-line objective was to attention to the well being of the people and established quietly. Th ere were full-time marketing personnel; a private, secure and things like that,” said Stephens. “We help parent company and origin of Stevens Aviation). reduce the cost of fl ight department operations.” aircraft in its charge is unsurpassed. no banners, announcements, facility – a benefi t for maintenance, charter, and our customers analyze their needs and fi gure out In 1958, Liberty ventured into aircraft James Stephens, Aviation Account Specialist, or advertising campaigns to herald its birth In recognition of the operation’s unwavering management clients a like; concierge services; which airplane best meets those needs.” Th e sales S ownership and created its subsidiary company, shared that the operation began by selling its in 1958. Speculating, perhaps the executives safety eff orts, the National Business Aircraft complete administrative support including team knows the gravity of investing in an aircraft. Special Services Corporation. Shortly after, services locally in Greenville and the region. Now, of Liberty Life Insurance Company shook Association (NBAA) presented Special Services monthly- and projected utilization and summary So, at the end of the day, customer education, the operation added aircraft maintenance to eleven years later, Stephens approximates that 70- hands, patted backs, or tipped a glass of with the 50 Year Safety Award in 2008. reports; line personnel to assist with departure collaboration and satisfaction is what it is increase the capability and safety level of the 75% of SSC’s business originates outside champagne in celebration of the company’s and arrival, insurance and fuel savings; charter all about. outfi t. Aviation operations were established at the of Greenville. Th e NBAA Flying Safety Awards program was revenue opportunities, and so much more. fi rst newly purchased aircraft, a twin Beech- Greenville Downtown Airport (GMU), making A little over fi ve years ago, the owner of Liberty established in 1953, and has since recognized From Aircraft Sales services which include 18 and the subsequently established corporate SSC the longest established tenant on the airfi eld decided to sell the insurance company as well as hundreds of Member Companies and individuals Maintenance: Special Services Corporation market valuation, sales agreements, escrow fl ight department which would tend to its to date. the fl ight department. Th ree employees at Liberty for their aviation safety records. Th e fi rst 50 Year is a full-time piston and turbine maintenance arrangements, FAA documentation, contract new investment. Otherwise, Special Services Safe Flying Achievement Award was presented in facility and an authorized Diamond Aircraft negotiations, guidance with tax issues and Th e “About Us” section of SSC’s website (www. – the current partners of SSC - got together Corporation’s mission was one of silent diligence, 1998 and in 2006, the Association added the 60- Service Center and parts distributor. SSC provides professional marketing to Aircraft Acquisitions specialservicescorp.com) tells us, “As Liberty grew, and purchased Special Services Corporation. year category. Th is year (2010) is the fi rst year for routine maintenance and inspections on a variety services including aircraft analysis, price and serving in the background. it became more accustomed to the benefi ts of By this point SSC had become accustom to operating, managing, chartering, purchasing and the 75 Year Safe Flying Achievement Award. of jet, turboprop, and piston aircraft. contract negotiations, like-kind exchanges, pre- Fifty-two years later, the once private fl ight its new airplane and fl ight department. Liberty selling many diff erent types of aircraft, so the Services rendered include airframe & power buy representation, aircraft research and selection, department is now a visible and growing presence continued to realize the advantaged business tool Th e 50 Year Safe Flying Achievement Award is an new owners simply rolled up their sleeves and plant inspections; landing gear overhauls; heavy fi nancial package guidance, title search, FAA in its Greenville, South Carolina community. the airplane had become.” elite award and truly an honor for Special Services continued to do business as usual – providing engine maintenance; hot section inspections; documentation, closing representation and full Because Liberty had the foresight to recognize Th is realization lead to the purchase of Corporation. Including the 2010 recipients, eff ective, economic fl ight department operations coordinated overhauls & loaner engines; non- aircraft management services, Special Services additional aircraft – a Douglas DC-3 in the mid only 72 NBAA Member Companies have been the value aviation would bring to its business, and travel options to others. destructive testing; oil analysis; phase-, avionics-, Corporation excels. 1960’s, and in the 1980’s, a Lear 25 as its fi rst jet recognized for 50 years or more of safe fl ying. Special Services Corporation (SSC) – now an annual-, and boroscope inspections; pre-buy SSC also off ers Aircraft Appraisal and aircraft and a Beech King Air 90 to replace the  TODAY independent operation – has grown to provide Special Services is also Wyvern and ARG/US inspections and evaluations; battery capacity Consultation services. Appraisal services include twin Beech. In 1988 Liberty watched their fi rst Perhaps the operation’s biggest challenge was Aircraft Charter, Operations and Management, certifi ed. checks; air conditioning system repair and comprehensive data on the airframe, engines, Cessna Citation II roll off the line, a plane SSC in “going public.” After all, there they’d been Maintenance, Parts, and Sales services. It carries servicing; pressurization system checking; logbook paint, interior, and other aircraft on the market, still has in the fl eet today. all those years operating a safe, effi cient fl ight the honor of having received the National  SERVICES research; schedule and cost analysis and more. as well as others that have previously sold. Aircraft department in silence. Th ey had everything a In 1999, foresight lead Special Services to Charter: SSC’s experience with diff erent Consultation is available to assist individuals that Business Aircraft Association’s (NBAA) 50 Year consumer would want in an aircraft charter, As a Diamond Service Center, Special Services obtain its FAR 135 Air Carrier Certifi cation as aircraft is as extensive and diverse as the missions are seeking information for a future purchase. No Safety Award and has earned the respect of its management and sales organization – an is authorized to perform maintenance on the well as extend its aircraft maintenance services it fl ies for its clients. Over the years, it has clients and colleagues industry-wide. DA20 and DA40 series aircraft. Th e organization uncompromised safety record, extensive in-house chartered, operated, managed, purchased, and [continued on page 7]

4 CAMP SYSTEMS INTERNATIONAL ❖ DECEMBER 2010 DECEMBER 2010 ❖ CAMP SYSTEMS INTERNATIONAL 5 [SSC, from page 5] of services, tends to gain management business such as the Chamber of Commerce and other matter what stage a customer is at, the team at from the referral clients, Stephens quickly exposed organizations and boards. SSC will gladly sit down, listen to the customer’s Special Services’ sense of honesty and integrity. Also enhancing SSC’s ability to network needs, and provide a free consultation. “Aviation is a small community. It’s all about who is location, location, location! Greenville is a you know and what you know. We’re not going growing community known for investing in  A GOOD NEIGHBOR to jeopardize a relationship that we have just to its city. “It’s unbelievable how they [the city’s GMU is the busiest general aviation airport in get a little bit of business.” Granted, if an owner governing bodies] have come together to increase the state of South Carolina with several companies approached Special Services then the team would the quality of life here,” observed Stephens. competing for business. However, Special Services willing explore SSC’s opportunities with that “Th ey’ve done a very good job.” has a niche. SSC is the only operation on the individual. However, Stephens fi rmly reiterated, Th e city’s history of improvement began airfi eld able to off er customers the benefi ts and “We’re not going to go out and solicit from a in the 1970’s when then Mayor Max Heller added value of one stop shopping. Stephens competitor; especially not from a competitor that lead a massive downtown revitalization project noted, “Th ere are two companies that do aircraft we take care of on a regular basis.” adding parks, trees, and decorative elements charter, one of which also does management and Special Services also has a knack for supporting to the cityscape. Over the years the new image maintenance like us. But as far as companies local businesses. Th e talented maintenance has provided a backdrop for private investment that are just like ours with aircraft management, department is well versed in aircraft ranging and growth throughout the city. Evidence of maintenance, parts, sales, and charter, there are no from a Citation to a King Air, a Diamond to a continued investment is abundant on the city’s other direct competitors.” Bonanza, or a Mooney to a Barron. Th e company website (www.greenvillesc.gov). Like everything else at Special Services, the has intentionally chosen to include smaller Greenville has done so well for itself that it organization approaches competition with planes in its repertoire to help make sure that has become a model for other cities. During the integrity. While the other aviation companies local businesses continue fl ying. As a result, life year, Special Services was called upon to broker may be competition, they are also neighbors long aviation relationships are established and as a support mission for the local Chamber of and colleagues in the industry; SSC respects businesses grow or shrink Special Services is there Commerce. Approximately twenty people from a that. In fact, there is a competitor on the aircraft to support their needs. Chamber in Tennessee traveled to Greenville for management side of the spectrum that Stephens  TOMORROW observation and inspiration to take home with acknowledges a well-established partnership with. With foresight and ingenuity like theirs, them. SSC helped make the trip a success. “Basically we are their maintenance department. tomorrow is full of open doors for Special We have a great relationship with them.” Th is Above all, Special Services has its sites set Services. Future plans include continued particular management organization refers its on steady growth as the economy improves. community and industry networking, developing clients to Special Services for maintenance. Stephens estimates that on a regular basis the a market for its empty leg fl ights, possible company currently maintains 16+ aircraft. SSC While speaking with Stephens, the thing that expansion and more. has just added another managed Cirrus, which was particularly interesting about this relationship Over the past year SSC has worked to develop will be available for charter. Th e operation also was what it revealed about SSC. Special Services an online presence. SSC has an updated, user- anticipates employee growth in the future. Corporation is a customer-centric, ethically friendly website (www.specialservicescorp.com) Presently Stephens notes that the company, like responsible and grateful establishment. For that conveys the level of quality, professionalism, many in the industry, is not adding personnel but example, in reference to the company mentioned value and dependability the organization has to rather holding its own and investing in the people above, Stephens shared, “Although they’re after off er clients. Special Services has also begun to it has. some of the same people we are after, because of maximize the networking and self-promotional the working relationship we’re still able to support No matter what the future has to off er one perks of Facebook and Twitter. A quick visit to even those clients that we don’t get under the thing is certain, Special Services Corporation with either site and clients can catch wind of the latest aircraft management.” A sentiment of gratitude its 50 years of industry expertise, unprecedented going-ons including available empty legs. SSC for the business and customers they do serve and safety, unparalleled attention to customer needs, also networks by participating in local charity a testament to building solid relationships. and distinctive all-inclusive capabilities will events and maintaining active memberships continue to be a steadfast asset to businesses and When asked if SSC, due to its broad spectrum with various associations within the community, individuals requiring aviation services.

DECEMBER 2010 ❖ CAMP SYSTEMS INTERNATIONAL 7 CAMPPearls AMSTATMarket Analysis with Judy Nerwinski & Kathy Dowd “The biggest connection I can see between a pearl and wisdom % of Active Fleet For Sale - All Jets (October) Figure 1

is ... both a pearl and wisdom seem like small objects 30.0% but are both very valuable.” — WikiAnswers.com, user: ID 1241821233. 25.0% Indicators hat are CAMP Pearls? Valuable little pieces of 20.0% > 10 yrs insight – some obvious, others less evident. From W 15.0% 10-20 yrs he recent downturn in the business aircraft equip- useful facts to helpful hints, Pearls will provide monthly 20+ yrs ment market has left us with the impression that 10.0% All T wisdom about CAMP, its applications and more to all aircraft owners are rushing to sell their aircraft. But in help you along the way. actuality, the market is considerably more complex than 5.0% that. AMSTAT statistics show that age is a factor in the

0.0% decision to sell. 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 When we look at the market for all Business Jets, we see that 15.5% of the worldwide fl eet is currently for sale. However, when we segment the market by aircraft age, we Percentage Retail Sales - All Jets (October) Figure 2 begin to see a abit more complexity. AMSTAT statistics 4.5% show (in fi gure 1) that only 10% of the younger fl eet segment (less than 10 years old) is currently for sale as com- 4.0% pared to 23.5% of the older fl eet segment (20+ years old). 3.5% When we examine the recent trend in transaction activity, we see some additional complexity. Historically, aircraft 3.0% > 10 yrs older than 10 years tend to see a signifi cantly higher rate of 10-20 yrs 2.5% 20+ yrs transactions than younger aircraft, probably because there All is always a higher fraction of the older fl eet for sale. With 2.0% the current downturn in the market, transaction activity 1.5% has fallen off for all segments. However, by 2009 the (Q3) transaction rate for the older segments had fallen nearly to 1.0% the rate for the youngest jets. Only in 2010, has transac- 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 You can add and remove search criteria from the tion activity picked back up for the older segments (2.7% Task/Status fi lter search. and 2.6% vs. 1.7% for the youngest segment – see fi gure 2). A detailed look into the Medium Jet category corrobo- A red square (fl ag) in your a/c status home dis- Average Asking Price - Medium Jets (October) Figure 3 rates that the younger aircraft segment is relatively healthier play means that an item is due. $14,000,000 than the older segments. In this market, all three age Print Workcards and Reports - Using the “Menu” $12,000,000 segments saw asking price erosion and an increase in days on the market from 2008 to 2010. However, the younger buttons it is possible to print Workcards and vari- $10,000,000 ous discrepancy reports. Actions may also be segment saw less of an increase in both. AMSTAT statistics GXQFDQ·VLQWHOOLJHQFH $8,000,000 show that the asking price for the younger Medium Jet air- performed such as editing the discrepancy, add- > 10 yrs craft dropped only 23.6% as compared 35.8% in the 10-20 ing it to an existing Work Order and initiating the $6,000,000 10-20 yrs Update as well. RXUH[SHUWV\RXUWHDP 20+ yrs year old segment and 37.1% in the 20+ segment (see fi gure $4,000,000 3). It also seems that these decreases in asking prices directly To create a Discrepancy in 3.0, use the “Add correlate to the amount of time it took for an aircraft to sell. $2,000,000 New” icon to the right of the Discrepancies link As the price increased, days on market did as well. During within the left Navigation panel or the “Add New $- this 3 year period, the youngest aircraft in the Medium Jets Discrepancy” button located in the upper left 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 category saw an increase in days on the market of only 62 corner of the Discrepancies tab. days, while days on the market for older jets increased by 133 and 194 days respectively (fi gure 4). Figure 4 You can Update Discrepancy and Associate Average Days on Market - Medium Jets (Q3) Although the downturn in the aircraft market has been Tracked Tasks - Update the discrepancy to 500 severe across all categories and segments, market indicators permanently record all actions taken towards a 450 reveal that the younger aircraft are in a relatively healthier resolution, to associate all relevant fi le attach- 400 position. Time will tell when the other segments will follow. ments, and to identify all tracked tasks affected 350

by the issue. 300 > 10 yrs 250 Permanent Records – You can track the resolu- 10-20 yrs 200 tion and all of the Intricate details of a discrep- 20+ yrs Kathy and Judy have been with AMSTAT for DYLRQLFVLQVWDOODWLRQV‡SDLQW LQWHULRU‡DLUIUDPHPDLQWHQDQFH 150 ancy. From the search results screen in 3.0 simply a combined 35 years. Th ey are the Directors (QJLQH DSX‡SDUWV FRPSRQHQWV‡DRJDVVLVWDQFH 100 choose the discrepancy number to recall all of Research. Kathy specializes in International recorded information. /1.‡ZZZ'XQFDQ$YLDWLRQDHUR‡%7/ 50 - and Helicopter Research, while Judy focuses 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 on Domestic and Fixed Wing Research.

8 CAMP SYSTEMS INTERNATIONAL ❖ DECEMBER 2010 DECEMBER 2010 ❖ CAMP SYSTEMS INTERNATIONAL 9 UserHot Tip CAMP APPLICATION with Jay Dunnam South Central Regional Field Service Representative

Adding Service Centers to the Aircraft in CAMP 3.0 Select Other, then select Security. From there you can edit, assign, or delete service centers as appropriate. ith the release of CAMP 3.0 more of the tools and features in the program have ③ become more easily understood and useable. We all know that the less time spent documenting maintenance means more time working on the aircraft. CAMP is Wconstantly improving and innovating in response to Customer and Operator needs. Setting up Repair Stations or Service Centers within the application is a simple matter with the new functionality of the system. • All that is required is to click on the “Other” tab in the left pane. Then click on Security. ① From there you can select edit, assign, or delete. • To search for additional facilities click assign, then begin typing in the block and the ② system will bring up a list of the facilities that you can select from then save.

Begin typing the name of the facility here, then select and save.

10 CAMP SYSTEMS INTERNATIONAL ❖ DECEMBER 2010 DECEMBER 2010 ❖ CAMP SYSTEMS INTERNATIONAL 11 IndustryInsights with Conklin & de Decker Control Your Time to

BIOGRAPHY| Become a More Effi cient Manager forced to seek additional but alternative times for related. However, there are occasions in the day Brandon Battles By Brandon Battles, Co-Owner, Conklin & de Decker getting the work accomplished. Unfortunately when a potential interruption of this type does not for me, the best time to fi nd the undisturbed warrant the attention. Listed below are a couple Brandon Battles is an owner with the catch up time is on weekends. However, each of thoughts about these types of interruptions. aviation-consulting fi rm of Conklin & de individual will diff er and this time could occur Decker, which he joined in 1995. His primary - Phone calls – Without a doubt, there are s we all know, time waits for no more effi ciently than the person that has more need your attention, while your organization in the mornings or evenings during the week. responsibilities include the development phone calls that you must respond to when of MxManager, a maintenance tracking, one. No matter how well we time. Acknowledging that time is limited is an accomplishes more of the day-to-day tasks that Undisturbed time is important because your received, but there are many others that you inventory, and work order software package, use our time, there just doesn’t essential fi rst step toward using it more effi ciently. don’t require your attention. Additionally, if your productivity level will increase signifi cantly, and if can delay responding to. Th ere is nothing and AMAS, a service that converts detail seem to ever be enough of it. typical day is spent less on day-to-day tasks, then you have to work extra, then you want to use your maintenance cost data into management Recognize the distinction between the wrong with voice mail if you return the calls Rarely do I experience the day your attention and eff ort can turn to the tasks time effi ciently. I have typically observed that information. In his free time, he lends a hand A diff erent types of tasks. I like to view tasks as that you receive. If you are in an important when at the end of it I can say associated with projects. Th erefore, your time to the fi rm’s consulting business. falling into two major categories, those that are working on something undisturbed takes about to myself that I got everything done that I had is spent on the tasks that should lead to a more meeting and the phone rings, there is nothing due in the current day and those that are not. half the time as when trying to accomplish the For eight years prior to 1995, Brandon planned. Often I fi nd myself longing for the days effi cient organization, which should mean the wrong with not answering the phone. Th e served as the Manager of Direct Operating Our days are fi lled both with tasks that occur same work during a normal workday. when I was younger, much younger unfortunately, consumption of fewer of the resources for person with which you are meeting has taken Cost Programs at Bell Helicopter Textron, more on a day-to-day basis and other tasks that when at the completion of every school day, I your organization. Track your time. Your time is limited. If you more time to speak with you and therefore Inc. During his tenure, he worked with are more project oriented and may occur less many operators analyzing maintenance would fi nd myself going to bed with a clear mind. want to make the best use of your time or identify should receive the priority. frequently over a longer period of time. Your Create a “To Do” list before the day begins. ways to use your time more effi ciently, then you cost data to identify signifi cant cost divers Th e tasks associated with each day seemed to have - E-mails – Th is form of communication day-to-day tasks tend to keep the maintenance I fi nd that creating a “To Do” list is very helpful need to know how you currently spend your time. -- information that guided Bell’s efforts to a fi nite beginning and end and everything that is very similar to phone calls but can create reduce its operating costs. organization running as it is currently intended prior to days that are busier than the average day. As a manager you have learned that it is diffi cult to needed to be accomplished got accomplished. more disruptions than the phone if it starts to to do. Examples might include assigning If I can sense that many deadlines are coming manage that which you don’t measure. Tracking Brandon has also managed to remain Time did not seem to be an issue. control your day. If I have a busy day with active in several industry activities that maintenance technicians to specifi c aircraft for due on the same day, then sitting down prior to your time is a system of measurement. If you tight deadlines, I will access my e-mails only supplement his professional career. He has Unfortunately those days of satisfaction seem inspections, approving purchase orders, fi elding the beginning of the day allows me to organize know how and where you are spending your time periodically during the day. I do this rather served as the chairman of the HAI Economics to have passed long ago. To make matters worse, calls from fl ight schedulers to discuss aircraft and prioritize in an undisturbed environment. then you can take steps to improve its use. than having my e-mail active throughout the Committee for twelve years, conducted as the years pass, time seems to be moving faster. availability, and discussing issues with vendors. In other words, it’s quiet and I’m not getting several management clinics focusing on Perhaps that perception is inaccurate, but, as we Unfortunately due to their nature day-to-day tasks interrupted, which gives me time to plan with A few points you should remember when you day. If you are like me, if I hear or see the different areas that affect a company’s cost all know, perceptions can be more relevant than need to be addressed as they arise and can disrupt a clear mind. By creating the “To Do” list, I implement your time tracking system. notifi cation that I have received an email, I of operation, and written articles covering cannot resist the urge to look. Th us I have an reality. Currently I fi nd myself wishing for more your planned schedule for the day or week. remain focused on the important tasks that need - You must use a computer to capture the data. costs of operation for several industry publications. He recently participated in hours in the day, more days in the week and to be accomplished and become less likely to be interruption. Control your email rather than Project tasks are normally associated with an Without the use of a computer and related the series of 1999 NBAA-sponsored Aircraft more weeks in the year to accomplish not only distracted by the less important interruptions. letting it control you. eff ort to improve a process or system in your software such as a database or spreadsheet, Resourcing Options Workshops. personal tasks but also the all-important tasks analysis of the data will not be practical. - Drop-in visits – Th is type of interruption is organization, and because they may occur over When to create a “To Do” list will vary from Brandon earned a Bachelor of Arts in associated with work. It’s easy to fall into the more invasive than the phone call or email. a longer period of time, you should have more manager to manager. Some managers will do a - Do not track your time in small increments. Business Administration from Austin College trap of working more hours in an attempt to get For some types of individuals this type of fl exibility as to when you accomplish the specifi c similar list every day regardless of the workload. Capturing time in 15 or 30-minute increments in 1978 and has completed over 30 hours everything done. But how long can you keep that interruption is more diffi cult to control of masters level course work in accounting tasks. For example, if you are implementing a Some may only do it when they have reached the is small enough. Do not track in six-minute up and is it good for your long-term health or fair because it involves a face-to-face exchange. from Texas Tech University. He became a new inventory system, you certainly know the point of crisis. Th e important point to remember intervals, or your system begins to use more of to those in your personal life? Unfortunately, even if you are successful in certifi ed public accountant in 1986. hoped-for date of completion. With the proper if you choose to use a “To Do” list is do what your limited time than it is worth. Let’s assume that you fi nd yourself in a planning, you can begin to control the pressure works best for you. shortening the interruption, the damage Battles works out of the fi rm’s Arlington, - Start with only a few categories of interest. Texas offi ce similar situation. Th ere just isn’t enough time associated with accomplishing the specifi c tasks. has been done. Th e interrupter has caused Find a time in the day when you will be Too many categories will overwhelm you just to get everything accomplished. Th e following you to lose your focus and it will take time Th e point of recognizing the diff erent types undisturbed. On a daily basis, I seek out a as tracking your time in too much detail will. suggestions should help you make better use to refocus. Closing your door (if you have of tasks is that the nature of day-to-day tasks time in the day, whether it’s the morning or the You can always expand your categories after one), announcing your intention to work of this precious resource. Th e suggestions are onklin & de Decker is an aviation research, can make you less effi cient with your time and evening, when no one else is around. Th is allows your initial analysis. uninterrupted, using a physical sign that not all-encompassing. However, they represent consulting and education fi rm with offi ces therefore can lead to more frustration. Project me to again have a quiet time to refl ect on the indicates your desire not to be interrupted, C what has worked for me when I take the time to Limit your interruptions during the day. tasks, on the other hand, off er the opportunity for upcoming or just completed events of the day. in Orleans, Massachusetts, Arlington, Texas and practice them. Certainly this is easier said than done but how and addressing needs with others before you more effi cient use of time if planned properly. Th is time of refl ection gives me time to plan, Phoenix, Arizona. Celebrating 25 years in business in many times have you caught yourself saying, if I sequester yourself are all methods that you Recognize that time is a limited resource. which in turn allows me to reach more objective 2009, the company focuses on fi xed and rotary wing Delegate as much as is practical. Actually could get an hour of uninterrupted time I could might employ to prevent an interruption. Th e hours in the workday are not unlimited, rather than emotional decisions. Th e length of aircraft operating costs, performance and specifi cation there are two points about delegating. First, as fi nish this job. Interruptions cause an ineffi cient which is a somewhat obvious statement. As it this time can vary depending upon the complexity Th ere are many other potential time wasters databases, maintenance management software, a manager one of your responsibilities is to work use of your time. Th ey cause you to shift your is with any resource, when you acknowledge its of an issue or the day but typically averages about that confront you every day such as meetings, an fi nancial management, fl eet planning, market research, through others. In essence, you direct others attention from one subject to another both at limits or scarcity, you tend to use the resource one half hour. Also, this undisturbed time does endless number of reports, and procrastination. aviation tax issues and fi nancial, tax and management to accomplish the work. Th e second, but more the beginning and end of the interruption. Each more wisely. If you were a farmer and lived in not have to occur at the workplace. It can occur Regardless of the type, recognize the sources seminars. Additionally, Conklin & de Decker consults subtle point, is what you accomplish when you interruption takes time, causing you to drift an arid or desert region, you would be more in the car or, more frequently, at home. of confl ict that can consume one of your most with numerous individuals, corporations and delegate. You are leveraging your knowledge by further from your plan for the day. likely to develop irrigation techniques that would government agencies on aircraft costs, taxes, life cycle working through others. And by leveraging, you Find a time in the week when you will be precious and limited resources, time. Once you use water more effi ciently than if you lived in a Th ree common types of interruptions, often costs and all aspects of aircraft acquisition planning. are making better use of that scarce resource, undisturbed. Th e reason for seeking out this have recognized the potential time wasters, take location with abundant amounts of water. Th e overlooked as such, can lay waste to the best-laid More information on their products and services, copies your time. time is normally associated with the fact that I the steps to control them so that you can become same analogy is true with time. Given the same plans: phone calls, e-mails, and drop in visits by of articles published and a unique “Members have not met or am in danger of not meeting a more effi cient manager for your organization amount of work, the person with the least time When you delegate, you should be able to fellow workers. Interruptions of this type can Only” section can be found on their website, certain deadlines or objectives. Because the and give yourself more time devoted to interests will develop systems that use the available time accomplish more of the day-to-day tasks that be sneaky because they come disguised as work www.conklindd.com. normal workday schedule is not cooperating, I am outside of the organization.

12 CAMP SYSTEMS INTERNATIONAL ❖ DECEMBER 2010 DECEMBER 2010 ❖ CAMP SYSTEMS INTERNATIONAL 13 HBS also has Th rane & Th rane international Mass., to London, England, a distance of 3,284 (LSC). Th e company’s Beechcraft line of products SwiftBroadband systems in development for miles at an average speed of 542.70 miles will continue to be supported through Hawker Beechcraft King Air aircraft. per hour. Beechcraft Services locations and its current Th e additional fi ve records, which were also global ASC providers. In May 2010, HBC included in the presentation at NBAA, were announced that it was partnering with ExecuJet Hawker Beechcraft Appoints announced earlier this year during the European to provide delivery and initial phase of operation support for international customers of HBC’s Highlight West Star Aviation as New Business Aviation Convention and Exhibition line of turbine powered aircraft. Authorized Service Center (EBACE) in Geneva, Switzerland. On Oct. 8, 2009, a Hawker 4000 traveled a distance of “ExecuJet has facilities in a variety of locations ATLANTA (Oct. 19, 2010) – Hawker 1,253 nautical miles from Lisbon, Portugal, around the world where our fl eet continues OEM Beechcraft Corporation (HBC) announced that to Berlin, Germany, in exactly 3 hours for an to grow and where we are looking to expand it has appointed West Star Aviation in Grand average speed of 482.13 miles per hour. Th e next our customer support coverage,” said Christi Hawker Beechcraft and Flight- Hawker Beechcraft Services can choose from a selection of fl ight displays, Junction, Colo., as an authorized service center to navigation improvements, electronic charts, day the aircraft completed a second record leg Tannahill, HBC vice president, Global Customer Safety MxPro Training Course Offers King Air Transformation support its Beechcraft Bonanza, Baron and King between Berlin and Milan, Italy, with an average Support. “We are pleased that we can rely on satellite weather and infra-red imaging upgrades, Air products. Th e agreement with West Star will Receives EASA Certifi cation Options while operators interested in improving the speed of 395.62 mph over the 448 nautical mile ExecuJet and their experienced and qualifi ed go into eff ect later this year. distance, in an elapsed time of 1 hour and 14 personnel to off er our customers a full range of European approval provides Upgrades improve fl ight, lower comfort of their passengers’ fl ight experience can “West Star Aviation is known for its highly minutes. Th en on Oct. 10, when the Hawker services and support that are convenient and opportunity for practical training operating costs and increase choose from a selection of cabin environmental upgrades such as ground cooling, heated seats experienced staff and outstanding customer 4000 traveled from Milan to Bahrain in hours consistent with our high standards.” on Hawker 125 series business jets resale value and 30 minutes, it averaged a record 480.14 and electronic window shades. service,” said Christi Tannahill, HBC vice HBC’s alliance with ExecuJet adds six new mph over the 2,282 nautical mile route. Finally, ATLANTA (Oct. 20, 2010) – Hawker ATLANTA (Oct. 19, 2010) – Hawker president, Global Customer Support. “Th ese service providers to the Hawker Beechcraft on Oct. 12, the aircraft departed Bahrain and Beechcraft Corporation (HBC) and FlightSafety Beechcraft Services (HBS) announced it is qualities are in line with our high standards for Global Customer Support network. Th ey include made a 6 hour and 57 minute fl ight over Kuwait, International announced they have received off ering 15 popular upgrades, known as the King Hawker Beechcraft Offers servicing customers. We’re pleased to add West four new ASCs in Lanseria, South Africa; Lagos, Iraq, Syria, Turkey, Bulgaria, Sofi a, Croatia, approval to conduct theoretical and practical, Air Transformation, to improve performance, Star to our global support network.” Nigeria; Dubai, United Arab Emirates; and Aircell Wi-Fi Upgrades for Austria, Germany and Belgium before landing hands-on technical training to support the capability, safety and versatility, while ultimately Sydney, Australia. Two LSCs were also designated West Star Aviation specializes in airframe at London’s Stansted Airport in the United Hawker 125 series business jets from the increasing the resale value of its legendary line Fielded Hawker Jets in Cape Town, South Africa, and Melbourne, repair and maintenance, engine repair and Kingdom. Th e average speed was 454.42 mph European Aviation Safety Authority (EASA). of turboprops. Th e upgrades can be purchased ALTANTA (Oct. 20, 2010) – Leading the Australia. Current Hawker ASC providers maintenance, major modifi cations, avionics over the 2,729 nautical mile distance. Th en Th e authorization paves the way for HBC and separately, but are designed to be bundled into way in off ering enhanced airborne broadband in remaining international locations remain installation and repair, interior refurbishment, in January 2010, the Hawker 4000 fl ew from FlightSafety to provide their MxPro Regulatory packages to leverage equipment purchases and productivity to in-service aircraft owners, unchanged. Th e agreement with ExecuJet covers paint, parts, surplus avionics and parts sales, and London to Dubai, a distance of 3,056 nautical maintenance training to technicians who, upon installation cost effi ciencies. Th e upgrades are Hawker Beechcraft Services (HBS) today HBC’s current line of Hawker series products, accessory services. Th e company also provides miles at an average speed of 540.39 mph. completion of the course, will be certifi ed to available for installation at any HBS factory- announced two new Wi-Fi broadband solutions complete FBO services for transient aircraft at its including the Hawker 4000, Hawker 900XP, perform maintenance on the Hawker 750, 800, owned service center. Customers can view the for in-service Hawker 4000 and Hawker 800XP East Alton, Ill. and Grand Junction facilities. With best-in-class fi eld performance in the Hawker 750 and Hawker 400XP. 850 and 900 models. King Air Transformation options this week at the super-midsize category, take-off fi eld length (ISA, aircraft equipped with Honeywell avionics. Both ExecuJet has operations worldwide and off ers Hawker Beechcraft Global Customer Support SL, MGTOW) is just 5,068 feet (1,545 m). “Th is EASA approval supports a growing Supplemental Type Certifi cates (STC) feature a full range of services and aircraft support. booth #947 in Hall B of the Georgia World Climb rate is exhilarating, going from sea level European fl eet of Hawker aircraft,” said Christi Aircell ATG 4000 and ATG 5000 equipment that Hawker 4000 Recognized for Th e agreement is designed to augment Hawker Congress Center during the National Business to 37,000 feet in just over 14 minutes. Once at Tannahill, HBC vice president, Global Customer utilizes global communication towers to deliver Six World Speed Records during Beechcraft’s existing international sales support Aviation Association’s (NBAA) Annual Meeting altitude, the Hawker 4000 accelerates quickly Support. “With more than 150 Hawker 125 the fastest airborne connectivity available today. staff and resources by accessing some of the assets and Convention. NBAA 2010 to its maximum cruise speed of Mach .84 (896 series business jets currently based in Europe, “Broadband connectivity signifi cantly of ExecuJet’s 800 employees located at its fi ve km/hr), maximizing customer productivity by the MxPro training program approval will “Bundling the King Air Transformation enhances the way corporate aircraft are used ATLANTA (Oct. 19, 2010) – Hawker regional offi ces around the world. quickly getting them to their destination. Th e allow technicians to earn the equivalent of a upgrades into exceptionally priced packages for businesses, governments and personal Beechcraft Corporation (HBC) received Pratt & Whitney Canada PW308A engines maintenance type rating, permitting them to provides our customers with a convenient transportation,” said Christi Tannahill, HBC recognition for setting six world speed records in deliver 6,900 pounds of thrust each fl at rated service the aircraft.” way to revitalize their aircraft and improve vice president, Global Customer Support. “We its fl agship Hawker 4000 business jet between October 2009 and April 2010. For the second at ISA +22° Celsius and, combined with the MxPro is an innovative program that their productivity in the process,” said Christi will continue to invest in these aftermarket year in a row, National Aeronautic Association Hawker 4000’s advanced wing design, provide leverages HBC’s knowledge of aircraft design, Tannahill, HBC vice president, Global Customer technologies to provide our customers with the Headquartered in Wichita, Kan., Hawker Beechcraft (NAA) President Jonathan Gaff ney presented stunning high altitude/hot temperature and short manufacturing and support with FlightSafety’s Support. “We encourage King Air owners and most advanced solutions available.” Global Customer Support (GCS) is dedicated to improving operators attending this year’s NBAA convention the offi cial certifi cates for the marks, which are fi eld performance. training expertise. It is off ered at FlightSafety’s Utilizing the latest 3G mobile wireless the value of HBC aircraft by employing products and to stop by our booth to consult with one of our sanctioned by both the NAA and the Federation new Maintenance Learning Center in technology, both systems turn Hawker cabins services to simplify aircraft ownership, reduce operating specialists, research detailed product information Aeronautique International (FAI), to HBC cost and increase resale value. GCS is comprised of Wichita, Kan. into Internet hot spots, permitting passengers and explore how Hawker Beechcraft can Chairman and CEO Bill Boisture and Executive Hawker Beechcraft Expands four functional groups that include Support Plus (cost with Wi-Fi enabled devices such as Personal Th e program utilizes a variety of methods and transform your aircraft.” Vice President Shawn Vick at the National ExecuJet Alliance with New predictability/warranty programs), Hawker Beechcraft Parts Digital Assistants (PDAs) and laptop computers training devices, including interactive computer Business Aviation Association (NBAA) Annual & Distribution (genuine factory parts), Hawker Beechcraft King Air Transformation upgrades deliver Hawker Service Centers 3D modeling and actual aircraft to provide to access the Internet. Th e Aircell ATG 4000 Meeting & Convention. Services (factory-owned service centers) and Technical improvements in the areas of propulsion, hands-on training, replicate real-life experiences, is designed for installation, along with the Appoints new international facilities Support (Field Support Representatives, Hot Line specialists aerodynamics, avionics and passenger “Th ese records are a testament to the off er in-depth operational and maintenance tasks, company’s Axxess voice communication system, and Technical Publications). performance and technology of the Hawker to service Hawker products and supplement extensive classroom instruction. environment to address multiple aspects of take- while the ATG 5000 is designed to be installed 4000,” said Shawn Vick, HBC executive vice Hawker Beechcraft Corporation is a world-leading Th e MxPro course provides participates with off / climb performance, range, safety, passenger as a stand alone broadband system. Airborne ATLANTA (Oct. 18, 2010) – Hawker president. “We are pleased to add these records manufacturer of business, special mission and trainer one week of hands-on instruction to supplement comfort, baggage capacity and operating cost. Internet access enhances the fl ight experience Beechcraft Corporation (HBC) announced to the growing list of accolades and positive aircraft – designing, marketing and supporting aviation the two to three weeks of theoretical training. Th ree diff erent engine upgrades are off ered, for passengers and creates new opportunities for it is expanding its relationship with ExecuJet feedback that we are receiving from the aviation products and services for businesses, governments and MxPro Regulatory training supplements the along with two propeller options, including commercial and government operators in the of Zürich, Switzerland, to provide service for community worldwide.” individuals worldwide. Th e company’s headquarters and MxPro course with an additional week of hands- an exclusive, new composite propeller that areas of air ambulance, surveillance and air taxi. all Hawker products. Th e new agreement will major facilities are located in Wichita, Kan., with operations further augment HBC’s Global Customer on training and is designed to provide foreign improves performance and reduces weight by 65 HBS’s new broadband STCs complement Th e records were all set in the “Speed Over in Salina, Kan.; Little Rock, Ark.; Chester, England, U.K.; Support coverage by appointing a number of certifi cations for various regulatory agencies pounds. Additional aerodynamic upgrades such the company’s existing Aircell and Th rane & a Recognized Course” category. Th e six records and Chihuahua, Mexico. Th e company leads the industry ExecuJet facilities at locations throughout Africa, around the world. Completion of the initial as winglets, leading edge modifi cations and aft Th rane international SwiftBroadband equipment were established between city pairs in North with a global network of more than 100 factory-owned Australia and the Middle East as Authorized training course is required for enrollment in the body ventral strakes are also available. Customers in Rockwell Collins Pro Line 21 equipped America, Europe and Asia. Th e most recent was and authorized service centers. For more information, visit Service Centers (ASC) or Limited Service Centers MxPro Regulatory training. seeking enhanced situational awareness and safety Hawker 900XP, 850XP, 800XP and 750 aircraft. accomplished on April 29, 2010, from Bedford, www.hawkerbeechcraft.com.

14 CAMP SYSTEMS INTERNATIONAL ❖ DECEMBER 2010 DECEMBER 2010 ❖ CAMP SYSTEMS INTERNATIONAL 15 Aircraft Shopper Online Concerned about fi nding buyers? ASO Top 50 Turbine Aircraft Brokers & Dealers The Aircraft Market in Real Time ®

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Lone Mountain Aircraft Las Vegas, NV US 888-566-3686 sales@lonemountainaircraft .com www.lonemountainaircraft .com Mariebo Aviati on Jonkoping Sweden 46-361-603-20 [email protected] www.mariebo.se The best place to sell your aircraft just got even bett er for CAMP customers. Marti n Davis & Associates Georgetown, TX US 512-864-9939 [email protected] www.mdajet.com McDonald Aviati on Monroe, LA US 877-322-1015 kenmc@mcdonaldaviati on.com www.mcdonaldaviati on.com Preston Aircraft , Inc. Alcoa, TN US 865-970-9882 salesinfo@prestonaircraft .com www.prestonaircraft .com Visit www.ASO.com/CAMP for details. Pollard Aircraft Sales, Inc. Fort Worth, TX US 817-626-7000 sales@pollardaircraft .com www.PollardAircraft .com Ramjet Aviati on, Inc Fort Lauderdale, FL US 954-359-0208 scott @ramjetaviati on.com www.ramjetaviati on.com Sunwest Aviati on, LTD Calgary, AB Canada 403-275-8121 idarnley@sunwestaviati on.ca www.sunwestaviati on.ca This off er is good for a limited ti me, and applies only to aircraft that are currently enrolled on the CAMP system. Once an aircraft ad is Tropical Aviati on Distributors Miami, FL US 305-255-5955 lfi [email protected] www.tadistributors.com published on ASO as part of this off er, the adverti sement will remain free unti l the aircraft is sold. U.S. Aircraft Sales, Inc. McLean, VA US 703-790-1333 rainer@usaircraft sales.com www.usaircraft sales.com Welsch Aviati on Savannah, GA US 912-695-1555 [email protected] www.welschaviati on.com West Houston Airport Corp. Houston, TX US 281-492-2130 [email protected] www.westhoustonairport.com Western Aviati on, Inc. Houston, TX US 281-391-2510 sales@westernaviati on.com www.westernaviati on.com Let these professionals know that you found them in CAMP InSight magazine. This list is provided for informati onal purposes only. The criteria for inclusion in this list are based upon adverti sing volume Aircraft Shopper Online on ASO.com. Although ASO has had only positi ve experiences with the companies shown, ASO makes no recommendati on or The Aircraft Market in Real Time ® endorsement of any specifi c company contained in this list. ASO further makes no representati ons or warranti es with respect to www.ASO.com the quality or performance of any company listed above, and ASO shall not be responsible for the acti ons of these companies. For more informati on call 1-888-992-9276 / internati onal call 1-732-704-9561 DECEMBER 2010 ❖ CAMP SYSTEMS INTERNATIONAL 17 ToolboxQA InsighttothePast & SUBMIT YOUR CAMP QUESTIONS BY EMAIL TO with Giacinta Bradley Koontz [email protected] SUBJECT LINE: TOOLBOX Th e Best Aircraft Engine Th at Never Flew

INDUSTRY TOPIC Your CAMP SOURCE: HTTP://WWW.FAA.GOV/LICENSES_CERTIFICATES/AIRCRAFT_CERTIFICATION/AIRCRAFT_REGISTRY/REREGISTRATION/ lying his Lockheed Vega “Winnie without income and away from home and family Mae” in 1931 and again in 1933 were over. Mrs. Rentschler handed out turkeys questions Re-Registration and Renewal of Aircraft Registration the famed aviator Wiley Post for all, a tradition which was to continue at answered by This Final Rule was published in the Federal Register on July 20, 2010, Page 41968. circumnavigated the globe using the same 450hp P&W for years. All changes established by this rule are effective October 1, 2010. This rule estab- P&WF Wasp engine. Th e same model P&W To perfect the tooling required for mass lishes specifi c registration expiration dates over a three-year period for all aircraft engine was chosen by Charles Lindbergh in 1930 production, they fi nished Wasp No. 2 and CAMP registered before October 1, 2010, and requires re-registration of those aircraft ac- when he fl ew his Lockheed Sirius to break the soon were open for business. Within months cording to a specifi c schedule. All aircraft registrations issued on or after October 1, transcontinental speed record, and by Amelia hundreds of Wasp engines were purchased by the professionals 2010, will be good for three years with the expiration date clearly shown. Earhart in 1932 for her Vega, when she became US Navy, which used them on Corsairs and by the fi rst woman to solo across the Atlantic. She Aircraft Re-Registration Schedule Boeing for its mail planes. As Rentschler had industry later declared, “I would try it again with a Wasp!” predicted, aircraft were soon designed around the If the Certifi cate was Th e certifi cate expires on: Th e owner must apply for re-registration Th e Wasp engine which was so admired and Wasp, and later its “hive-mates” the Twin Wasp, topics+ reviewed issued in: between these dates, - to allow delivery of a trusted by aviators came to life at the hands of Hornet, Jr. Wasp, Double Wasp and Wasp Major. new certifi cate before expiration. a small collective team of creative genius on Rentschler’s remarkable P&W team continued Christmas Eve, 1925 led by Frederick Brant to improve and diversify its power plants for March of any year March 31, 2011 November 1, 2010 and January 31, 2011 Rentschler [1863-1956] known among his co- military, commercial and general aviation, selling April of any year June 30, 2011 February 1, 2011 and April 30, 2011 workers as “Horsepower.” From that night on, to major aircraft companies including Sikorsky, ▲ ELLEN LEPORE May of any year September 30, 2011 May 1, 2011 and July 31, 2011 American aircraft would catch up to, and surpass Rentschler appeared in a 1925 ad with WASP No. 1. Grumman, Northrop, and Douglas. One MANAGER, APPLICATION SUPPORT the European designs which had dominated historian concludes that superior air power made June of any year December 31, 2011 August 1, 2011 and October 31, 2011 ▼ WASP No. 1. Photo: National Air & Space Museum aviation following WWI. possible by P&W engines was a major factor for How can I give a new employee ac- July of any year March 31, 2012 November 1, 2011 and January 31, 2012 victory in WWII. As the former President of Wright cess to our aircraft records? August of any year June 30, 2012 February 1, 2012 and April 30, 2012 Aeronautical, Rentschler responded to the Th e Th oroughbred The Administrator has the ability to cre- challenge set by the US Navy to create faster, September of any year September 30, 2012 May 1, 2012 and July 31, 2012 Almost immediately after Wasp No. 1 was ate a logon for who ever they want. Use more reliable planes. For Rentschler the solution October of any year December 31, 2012 August 1, 2012 and October 31, 2012 tested, it began an earthbound journey to be the Administration link to add a new was obvious. “Th e best airplane,” he often said, proudly displayed by the Navy. It was then user. If you need further assistance, feel November of any year March 31, 2013 November 1, 2012 and January 31, 2013 “can only be designed around the best engine.” loaned to the Franklin Institute in Pennsylvania free to call Application Support. In 1924 he resigned from Wright Aeronautical December of any year June 30, 2013 February 1, 2013 and April 30, 2013 where it remained until 1934. Th e Navy and struck out on his own. As President of his January of any year September 30, 2013 May 1, 2013 and July 31, 2013 reclaimed Wasp No. 1, only briefl y loaning it VITTORIO ARMENTI new company (as yet without a name) he signed SENIOR MANAGER, MONTREAL OPERATIONS to decorate the offi ces at P&W, and ultimately February of any year December 31, 2013 August 1, 2013 and October 31, 2013 on George Meads as Vice President and four donated it to the Smithsonian’s National Air & other engineers who agreed to work without pay Can I stop receiving paper reports? Space Museum in 1951. Wasp No. 1 was rarely Best way to prepare for Re-Registration: through the summer with a goal of designing a Yes, we can set up your aircraft profi le seen until recently featured in a new exhibit, 450hp, 9 cylinder engine. Th eir fi rst offi ce was so that your monthly reports are gener- 1. Look up your aircraft on the Search Aircraft Registration Information web page “America by Air.” “Th e fi rst Wasp engine was a a garage in the back yard of Mead’s New York ated electronically, please note that and verify that the mailing addresses and the names of owners shown are correct. remarkable article,” said Rentschler. “It ran as home where they refi ned the specifi cations for the reports and work cards would be clean as a hounds tooth, and actually was the 2. If the mailing address is wrong, the owner should update the address promptly. their power plant and by August they were ready Th e Bee Hive linked to your aircraft profi le for you to thoroughbred that it looked.” 3. If an ownership change has occurred, the seller should report the sale to the to build a proto-type. In case it didn’t work, Working day and night, Mrs. Rentschler access. If this is an option that interests Registry, and the purchaser should submit their application for registration, evidence they attempted to keep a low profi le while hand- described the team “busy as bees,” working in a Wasp No. 1 is one of the most famous engines you please contact your analyst. of ownership and $5 registration fee to the Registry as soon as possible. building the fi rst engine with a goal to test it by swarm of activity amid the hum of engines. She ever made. Although it has traveled thousands of Christmas. With this in mind, Rentschler leased gave the power plant its name – the Wasp. On miles, it looks like new because it was so special it ERIC SIMPSON For complete details, visit www.faa.gov. MANAGER, FALCON 10/20/200/50 SERIES a space about the size of a tennis court from December 24th the Wasp was ready to leave the has never been on the nose of an airplane. //gbk the Pratt & Whitney tool factory in Hartford, hive. Behind the P&W factory, in a small brick Why don’t I see my engine hours on the Connecticut. After hauling out truckloads of shack, Rentschler’s engineers bolted prototype profi le page under “Last Actuals”? “If black boxes survive air crashes tobacco left by the previous tenant, they set up Wasp No. 1 to a wooden frame called a “cradle” Your engines are not on the engine pro- drafting tables and desks within steps of their for its fi rst tests. While much of Hartford quietly machine shop. Yet without an engine to sell, wrapped last-minute holiday gifts, the huge gram (tracking by true engine times), — why don’t they make the whole Giacinta Bradley Koontz Rentschler shook hands with his new landlord, 9 cylinder engine roared to life with a puff of the engine requirements are being is an aviation historian and and became Pratt & Whitney Aircraft Company. tracked by airframe hours. Eventually smoke. Satisfi ed with the Wasp’s fl awless test author. Her various projects you will have to convert your engines to plane out of that stuff?” (Th e venerable Pratt & Whitney tool company performance, and recognizing its signifi cance, can be viewed on her web- never used anything but an ampersand, and was they decided that it would never be used again. the engine program. Call your analyst — George Carlin site: www.harrietquimby.org. for assistance. already referred to as “P&W”). Th e previous months working long hours American stand-up comedian

18 CAMP SYSTEMS INTERNATIONAL ❖ DECEMBER 2010 DECEMBER 2010 ❖ CAMP SYSTEMS INTERNATIONAL 19 CAMPCalendar Training in Paris 2010 Webinars 2010 CAMP strongly believes in fully supporting its Webinars: Free web-based training. customers in making the best use of its prod- CAMP Webinars are “overview” sessions, ucts and services. CAMP EUROPE offers the covering a variety of CAMP application fea- To register, go to opportunity to attend training at the CAMP tures with time throughout the Webinar to www.campsystems.com Paris offi ce. answer your topic specifi c questions. Click ‘Attend a free CAMP webinar.’ • Training sessions are Full Day courses. CAMP 3.0: Scheduled on If you don’t see a Webinar that fi ts your • Each session has its own agenda. TUESDAYS of each month. schedule, please call us. We’d be glad to arrange web-site assistance/training at • Sessions begin at 9:00 AM. CESCOM: Scheduled on a time that is convenient for you. • WIFI access is available; we invite WEDNESDAYS of each month. you to bring your laptop for training. To schedule a webinar, CAMP Classic: Scheduled on call 877-411-2267. Join us for one training course or both. THURSDAYS of each month.

Training 1 (duration 1 day) ADVANCED TRAINING: CAMP 3.0 CAMP CESCOM CAMP CLASSIC MAINTENANCE MODULE WEBINARS WEBINARS WEBINARS Training 2 (duration 1 day) ADVANCED TRAINING: CAMO & QUALITY CONTROL ASPECTS DECEMBER DECEMBER DECEMBER TUESDAY, DECEMBER 7 WEDNESDAY, DECEMBER 1 THURSDAY, DECEMBER 2 9:00 AM - 10:30 AM EDT 3:00 PM - 4:30 PM EDT 3:00 PM - 4:30 PM EDT Limited to 10 persons per session. Training includes course package, lunch and refreshments during TUESDAY, DECEMBER 14 WEDNESDAY, DECEMBER 8 THURSDAY, DECEMBER 9 breaks, and training certifi cate. 2:00 PM - 3:30 PM EDT 9:00 AM - 10:30 AM EDT 9:00 AM - 10:30 AM EDT There is no charge for training at CAMP. TUESDAY, DECEMBER 21 WEDNESDAY, DECEMBER 15 THURSDAY, DECEMBER 16 To register, please select from the 10:00 AM - 11:30 AM EDT 2:00 PM - 3:30 PM EDT 2:00 PM - 3:30 PM EDT schedule (below) and send an email to TUESDAY, DECEMBER 28 WEDNESDAY, DECEMBER 22 THURSDAY, DECEMBER 23 [email protected]. 3:00 PM - 4:30 PM EDT 10:00 AM - 11:30 AM EDT 10:00 AM - 11:30 AM EDT

We look forward to your participation. WEDNESDAY, DECEMBER 29 THURSDAY, DECEMBER 30 3:00 PM - 4:30 PM EDT 3:00 PM - 4:30 PM EDT

CAMP TRAINING in PARIS

DECEMBER Training 1: Tuesday, December 7 Webinars 2011 CAMP 3.0 WEBINARS Training 2: Wednesday, December 8 Webinars: Free web-based training. JANUARY 2011 JANUARY 2011 Beginning January 2011 CAMP will only TUESDAY, JANUARY 4 Training 1: Tuesday, January 18 offer scheduled webinars on the 3.0 applica- 9:00 AM - 10:30 AM EST Training 2: Wednesday, January 19 tion. If you are interested in training for our CESCOM or CAMP Classic interfaces, please THURSDAY, JANUARY 6 FEBRUARY 2011 contact Application Support. 2:00 PM - 3:30 PM EST Training 1: Tuesday, February 15 TUESDAY, JANUARY 11 Training 2: Wednesday, February 16 CAMP Webinars are “overview” sessions, covering a variety of CAMP 3.0 application 10:00 AM - 11:30 AM EST features with time throughout the Webinar to answer your topic specifi c questions. THURSDAY, JANUARY 13 3:00 PM - 4:30 PM EST CAMP 3.0 Scheduled on TUESDAYS CAMP APPLICATION SUPPORT and THURSDAYS of each month. TUESDAY, JANUARY 18 9:00 AM - 10:30 AM EST Knowledgable. Friendly. To register, go to THURSDAY, JANUARY 20 Ready to Help. www.campsystems.com 2:00 PM - 3:30 PM EST Click ‘Attend a free CAMP webinar.’ If you don’t see a Webinar that fi ts your sched- TUESDAY, JANUARY 25 Tel: 1-631-588-3200 ule, please call us. We’d be glad to arrange 10:00 AM - 11:30 AM EST TF: 1-877-411-2267 training at a time that is convenient for you. THURSDAY, JANUARY 27 To schedule a webinar, call 877-411-2267. [email protected] 3:00 PM - 4:30 PM EST