Control Your Time... the Best Aircraft Engine
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p19 THE BEST AIRCRAFT ENGINE... BY GIACINTA BRADLEY KOONTZ p4 40YEARS CAMP SYSTEMS CONTROL YOUR TIME... p12 INTERNATIONAL BY BRANDON BATTLES OF AIRCRAFT MAINTENANCE TRACKING DECEMBER 2010 CAMP DIRECTORY | WWW.CAMPSYSTEMS.COM LOCATIONS (Wichita continued) EUROPE Contents Tel: 316-462-2267 NORTH AMERICA Paris Fax: 316-462-2442 CAMP Europe SAS New York (Headquarters) Toll Free: 1-866-581-CAMP (2267) 15 rue de la Montjoie - BP 58 LI MacArthur Airport 93212 Saint Denis La Plaine Cedex 04 CUSTOMER SPOTLIGHT Florida 999 Marconi Avenue France Greetings Ronkonkoma, NY 11779 USA Daniel Systems Special Services Corporation: 3401 NW 82nd Avenue, Tel: +33-1-55.93.45.80 Tel: 631-588-3200 Distinctive Suite 104 Fax: +33-1-55.93.45.99 December greetings, By Karie White Fax: 631-588-3294 Doral, FL. 33122 USA www.campsystems.com.fr Toll Free: 1-877-411-CAMP (2267) As 2009 came to a close, our Tel: 305-715-9565 expanded offi ce also has a state of ASIA 08 CAMP PEARLS industry and the world sat on the New Hampshire (Sales) Fax: 305-715-9987 edge of its seats wondering what 2010 the art training facility, ready for all Hyderabad, India 32 Daniel Webster Hwy, Suite 10 www.danielsystems.com 09 AMSTAT MARKET ANALYSIS would have in store. How would the visiting operators. CAMP Systems Pvt Ltd Merrimack, NH 03054 USA Indicators economic crisis play out? Now, with As you know, CAMP strongly New Jersey RCV Towers, HITEC City another year quickly coming to an Tel: 603-595-0030 Hyderabad - 500 033 By Judy Nerwinski & Kathy Dowd believes in providing diverse training AMSTAT end there seems to be a sigh of relief Fax: 603-595-0036 opportunities for our products. 44 Apple Street as many are seeing an up swing in Toll Free: 1-800-558-6327 Tinton Falls, NJ 07724 USA 10 USER HOT TIP From webinars to one-on-one CAMP SUPPORT business. As meager as it may be, demonstrations with product managers Tel: 732-530-6400 Application Support Adding Service Centers to the several resources are reporting signs of Montreal and Application Support to onsite- and Fax: 732-530-6360 Tel: 631-588-3200 improvement in the market, including 6800 Côte-de-Liesse, Suite 101 Aircraft in CAMP 3.0 video training, we want to make sure Toll Free: 1-877-4AMSTAT (426-7828) Toll Free: 1-877-411-2267 AMSTAT. CAMP customers have Saint-Laurent, QC H4T 1E3 that you have the resources you need to www.amstatcorp.com E: [email protected] By Jay Dunnam commented that in recent months Canada maximize the CAMP application. business has been better this year INDUSTRY INSIGHTS Th is year, through the enduring Tel: 514-448-1128 New Jersey CAMP INSIGHT 12 compared to the same time last year. Aircraft Shopper Online eff orts of North Central Field Fax: 514-448-1120 Advertising Sales Control Your Time to Become And NBAA 2010 had a much more 44 Apple Street Service Representative Eli Stepp, George Rossides a More Effi cient Manager “upbeat” tempo, with most attendees Wichita Tinton Falls, NJ 07724 USA feeling the industry is turning additional training opportunities Tel: (631) 588-3200 8200 E. 34th Street North By Brandon Battles the corner. were made available via YouTube™. Tel: 888-992-9276 Toll Free: 1-877-411-CAMP (2267) Building 1600, Suite 1607 Int’l Tel: 732-704-9561 A wide range of instructional videos Email: [email protected] At CAMP, 2010 marked our 42nd Wichita, KS 67226 USA www.aso.com 14 OEM HIGHLIGHT on the new application and CAMP year supporting the aviation industry. Classic can be found at www.youtube. Hawker Beechcraft Corporation Th roughout the year we’ve worked com/fi eldservicerep. You can also go to 17 ASO TOP 50 diligently to provide you with the www.youtube.com and enter “CAMP FIELD SERVICE REPRESENTATIVES Southeast (AL, FL, GA, MS, NC, SC, TN, VA) Little Rock most innovative and personalized Systems” in the search fi eld. & REGIONAL SALES MANAGERS Roy Gioconda, Manager, Field Service (Dassault / HBC Field Service Rep) services. Since launching CAMP’s new 18 TOOLBOX Q&A Furthermore, our CAMP Europe Mobile: 919-454-6843 Tom Maher and easy-to-use CAMP application U.S. REGIONS offi ce provides monthly Advanced/ E: [email protected] CAMP Systems International Inc. INSIGHT TO THE PAST (a.k.a. CAMP 3.0), response has 19 CAMO training sessions. Th ese West (AK, AZ, CA, HI, ID, MT, NV, OR, C/O Dassault Falcon Jet The Best Aircraft Engine been exceptional. Users widespread UT, WA, WY) Kate Gallant, Southeast RSM 3801 East 10th Street have provided praise and invaluable sessions are designed to aff ord a Tel: 603-595-0030 Little Rock, AR 72202 USA That Never Flew feedback on the application; we thank CAMO many tips & techniques to Steve McQueen, West Regional FSR Toll Free: 1-800-558-6327 help maintain aircraft airworthiness. By Giacinta Bradley Koontz you for that. Mobile: 702-513-0671 E: [email protected] Tel: 501-210-0580 To learn more about CAMP Europe’s E: [email protected] Fax: 501-210-0475 Over the course of the year we CAMP CALENDAR onsite training opportunities turn to Tom Ritrovato, West RSM Northeast (CT, DE, ME, MD, MA, NH, NJ, NY, E: [email protected] 20 successfully completed the migration the CAMP Calendar in this month’s Tel: 603-595-0030 PA, RI, VT, DC) of almost 6,000 Citation aircraft. issue or email training@campsystems. Toll Free: 1-800-558-6327 Victor Josephson, Northeast Regional FSR INTERNATIONAL CAMP InSight is an internal magazine published Here again, CAMP has experienced com.fr. E: [email protected] Mobile: 516-652-9165 monthly by CAMP Systems International and circu- affi rmative response. Cessna aircraft European FSR (TBD) + It’s been quite a year, but before E: [email protected] lated to its 3,000 customers who collectively operate, owners and operators have expressed For assistance in Europe, please contact: we wave goodbye to 2010 I’d like to North Central (IL, IN, IA, KY, MI, MN, own and manage the over 5,400 aircraft on CAMP’s great satisfaction with the CESCOM Joe Dynko, Northeast RSM Tel: +33 (0)1 55 93 45 81 maintenance tracking system. MO, NE, ND, OH, SD, WV, WI) interface and the option to utilize thank each and every one of you for Tel: 603-595-0030 E: [email protected] Eli Stepp, Jr., North Central Regional FSR Editor: Karie White the CAMP application with their your patronage. We appreciate your Toll Free: 1-800-558-6327 Mobile: 217-801-3701 CAMP Systems International Cessna aircraft. Users are pleased business and the confi dence you have E: [email protected] George Rossides, International RSM 32 Daniel Webster Highway, Suite 10 E: [email protected] with CAMP’s proactive support of placed in CAMP. It has been a pleasure Tel: 631-588-3200 Merrimack, NH 03054 their planes and our close working supporting you this year. We look Martha Karoutas, North Central RSM OEM BASED Toll Free: 1-877-411-2267 Tel: (603) 595-0030 relationship with the OEM. forward to exceeding your expectations Tel: 603-595-0030 E: [email protected] Fax: (603) 595-0036 Wichita Email: [email protected] in 2011. Toll Free: 1-800-558-6327 In an eff ort to better suit the needs (HBC / Cessna Field Service Rep) E: [email protected] Advertising: George Rossides of our growing customer base, CAMP Safe and Happy Holidays folks, Th omas Williams WORLDWIDE BROKER PROGRAM Toll Free: 1-877-411-CAMP expanded its state-of-the-art offi ces in CAMP Systems International Inc. Lynn Sosnowski, Broker & Finance Program Tel: (631) 588-3200 South Central (AR, CO, KS, LA, NM, OK, TX) Wichita. Now in 9,000 sq. ft. of offi ce C/O Hawker Beechcraft Services, Inc. Sales Manager - Worldwide Cell: (516) 383-9082 Jay Dunnam, South Central Regional FSR space, CAMP Wichita houses Hawker Mid-Continent Airport (KICT) 44 Apple Street, Suite 5 Email: [email protected] Mobile: 214-930-6715 Beechcraft, Cessna, and Bombardier 1980 Airport Road Tinton Falls NJ 07724 Cover: Photo courtesy of Special Services Email: [email protected] aircraft analysts. Highly experienced Wichita, KS 67209 USA Corporation, Greenville Downtown Airport Rich Anzalone Pamela Pamatat, South Central RSM Tel: 732-530-7409 (GMU), Greenville, South Carolina. and in close proximity to the major VP Customer Support and Sales Tel: 631-588-3200 Mobile: 316-640-9178 Mobile: 732-720-9840 aircraft manufacturers, the team is CAMP Systems International Toll Free: 1-877-411-2267 E: [email protected] Fax: 732-530-6402 more than ready to support you. Th e [email protected] ©2010 CAMP Systems International E: [email protected] E: [email protected] DECEMBER 2010 ❖ CAMP SYSTEMS INTERNATIONAL 3 maintenance experience, in depth familiarity sold many diff erent aircraft including the Lear welcomes warranty work and will handle the CustomerSpotlight with the aircraft sales and acquisition process, 35, Citation II, Citation Ultra, Citation Encore, paperwork with Diamond, making the needed professionalism and integrity. Yet, very few people KA-200, Cheyenne IIXL, and Cheyenne IIIA repairs a seamless, convenient and hassle free knew of them. and more. Today the fl eet consists of a Citation experience for the customer. However, through sturdy relationships within II, Citation V Ultra, Citation V Encore, and two Parts: Getting parts on-demand at the best the industry, exceptional customer service, and Cirrus SR22’s. prices, in the quickest manner to ensure the insightful strategy Special Services is steadily Special Services Corporation, with its wide client’s success are among Special Services’ growing.