Dell local government solutions The Dell difference Delivering an agile, efficient and scalable architecture which is enabling local authorities to transform their services and drive down costs. Dell local government solutions - meet the other Dell Mobilising the workforce As a professional working in local government you will be aware of the role of technology in the Empowering a more mobile and agile workforce with anytime, anywhere, successful delivery of services to users, efficient processes, cost-saving opportunities and the any device access. transformation of services and working practices. What you may not know is that Dell has partnered with councils and local government organisations across the UK for over 25 years to deliver solutions and services that empower local government staff and citizens, connect communities and improve service delivery. With a dedicated team of local government specialists, our solutions have tackled just about every IT operational issue faced in local government, from the modernisation of data centres to the setting-up of shared infrastructure services, such as the one recently deployed for the Scottish Fire and Rescue Service. Government cloud computing With dedicated local government account teams and specialists across the country, we Helping organisations understand if, and how, they can take advantage understand both the challenges facing leadership teams within local government and the of cloud technologies. technology needed to overcome them. In recent years, Dell has undertaken an extensive strategic acquisition programme designed to help customers to: • Reduce CapEx through the commoditisation and standardisation of everything in their infrastructures. • Reduce OpEx by driving automation and manageability across not only Dell solutions but those of other vendors too. Enabling shared services This more agile, scalable architecture provides Dell customers with greater transformative Removing the unnecessary cost and inefficiency of running duplicated agility and efficiency in tackling their strategic initiatives. services by delivering fast, secure access to shared services. This guide is designed to give an overview of Dell local government solutions and provide some insights into the benefits they deliver to individual stakeholders within the local government environment, enabling technology to deliver better service outcomes, easier Information and technology management and cost efficiencies to drive innovation. We know, of course, that each organisation faces its own unique challenges, and that one size cannot fit all. We hope however that this guide will serve to start a conversation that you find both revealing and insightful. To continue the conversation, please visit Dell.com or call 0844 444 6057 Data management in government Breaking through the data integration barriers to turn data into insights - creating value from information rather than just storing it. Claire Vyvyan Director and General Manager - Dell UK Public Sector Consulting services Enabling new, more efficient operational working practices across all staff groups, to save money, drive efficiency and improve service to citizens. “ Dell’s strategic acquisitions put us in the position of being able to provide a set of The Dell difference end-to-end business outcomes for our The Dell difference local authority customers and help them The need for a new approach breaks through the data integration barriers transform their use of IT solutions from The IT infrastructure demands of today are with tools like Dell Boomi that integrate not what they were just a few years ago. The on-premise and off-premise data and by IT department is no longer in the business of automatically and intelligently optimising data the traditional consumption model to managing hardware or software - it now delivers everywhere by virtualising servers and storage. the services that enable the organisation to reach its mission, to be more agile, to respond Protect one that is optimised and flexible.” on demand and to control costs. Today the - enabling our customers to overcome expectation is that IT will not be a cost centre the evolving security threats and ensure Tim Griffin but will be the engine of growth, driving an compliance by leveraging our security Vice President and General Manager organisation-wide transformational agenda by portfolio, including: delivering higher levels of efficiency, agility and • SecureWorks security and risk consulting, Dell UK cost management. threat intelligence and security research • SonicWALL unified threat management We have a long history of working closely • SecureWorks managed security service with our local government customers and we - automating malware detection and understand the high-level drivers of change analysis with real-time protection. within the environment. This extensive experience has given us unique insights into Removing avoidable costs the challenges our customers face when Against a landscape in which costly legacy transforming their organisations. Our strategy systems remain and where expensive propriety is differentiated based on a focus on practical solutions and overtly services-dependent innovation, efficient and affordable solutions systems are still being sold, the Dell approach and our superior customer relationship model. delivers significant cost savings. CapEx is driven down through commoditisation and To make it easier for our customers to take standardisation across the infrastructure and advantage of this end-to-end capability, we OpEx is lowered by driving ever-greater levels of have simplified our solutions to align with four automation and manageability across not only key customer imperatives: Dell solutions, but those of other vendors too. Transform High - helping organisations to move from old, Agile, New & propietary ecient, underperforming or outdated platforms. Dell scalable transformation services are underpinned by strategic acquisitions like Make and Clerity OpEx CapEx software, helping to ensure the transformation OpEx CapEx Operational process is simpler, faster and less disruptive. eciency Connect CapEx OpEx OpEx CapEx - empowering a more mobile workforce Commodity with anytime, anywhere, any device access Legacy with services and empowering IT to manage the process Low efficiently. Dell delivers the most manageable Low Agility & scalability High devices, centrally controlled by tools like KACE software and Wyse cloud computing. Dell is actively working with local authorities across the UK to transform their organisations Inform – driving up efficiency, increasing agility and - helping customers turn their data into helping reduce costs. This guide outlines how insights, creating value from the information you can leverage Dell end-to-end capability to they create, rather than just storing it. Dell address your key strategic challenges. Explore new ways to work using Flexible WorkStyle. Dell™ Services IT Consulting for Communications and Collaboration We can help you imagine new ways to work and enable your team Mobilising to stay connected – anywhere, anytime. Mobilising the Workforce the workforceStreamline your workforce with fully integrated communications. Key benefits Envision your organization being truly connected, with information, insight and • Business-wide results innovation shared freely among team members. Picture a workstyle where the best • Efficient short engagements for a people can collaborate at the office, from home or mobile, to solve problems in rapid transformation real-time and increase productivity. With Dell Flexible WorkStyle, this could be • High business value across your reality. The challenge repeatable consulting servicesthe organization which enable Flexible WorkStyle is aimed at creating a highlyorganisations mobile, agile workforce, to empowered take a flexible,• Inclusive of all stakeholdersmodular to connect and collaborate in real-time. People can find others with the right skills, • Flexible, modular approach Staff represent both thework greatest together remotely, asset and and ultimately the innovate approach throughout your to organization. securing enterprise-wide results. Flexible WorkStyle encourages team members to find new ways to work that largest expense for localdrive authorities. results. That’s why it’s critical to attract and retain key staff and Leveraging key technologies ensure they have access to the applications including unified Human and information they needOur in order consultants to be communications,can Facilities Resources productive both individuallywork and collaboratively. with you tocollaboration, create a mobility, identity and access Legal Flexible IT/IS In responding to these demands,connected CIOs face workplace management, that cloud WorkStyle pressure to introduce and considersdeploy secure the needsand virtual of all desktop, mobile technologies, cloud computing the solution creates a Finance Business technologies, workflow managementstakeholders. systems connected workplace Comms and team collaboration environments. that reflects the needs of However, as changes are made to the office all stakeholders. environment and staff are asked to adjust to new ways of working, further challenges can To help accelerate the speed at which you arise, including: can create a highly mobile, agile workforce, • Team dynamics and social aspects of empowered to connect and collaborate in real work change as staff are no longer time, our approach focuses on engaging with in the same location