Appraisal Report for Earthquake Commission (EQC) Disposal Schedule Draft for Feedback, August 2021

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Appraisal Report for Earthquake Commission (EQC) Disposal Schedule Draft for Feedback, August 2021 Appraisal Report for Earthquake Commission (EQC) Disposal Schedule Draft for feedback, August 2021 Our mission: To reduce the impact on people and 1 property when natural disasters occur. Contents 1. Purpose .............................................................................................................................. 3 2. About the disposal schedule .............................................................................................. 3 2.1 Schedule overview ..........................................................................................................................3 2.2 Scope of the disposal schedule ......................................................................................................4 3. About the agency ............................................................................................................... 4 3.1 Functions and activities of EQC ......................................................................................................4 3.2 Structure of EQC ..............................................................................................................................5 3.3 Information and recordkeeping environment ..............................................................................6 4. Methodology ...................................................................................................................... 8 4.1 Development Activities ...................................................................................................................8 4.2 Preceding disposal authorities of relevance .................................................................................8 4.3 Appraisal criteria .............................................................................................................................8 4.4 Internal review ................................................................................................................................9 4.5 External consultation ......................................................................................................................9 4.6 Format of the schedule ................................................................................................................ 10 5. Description and evaluation of classes.............................................................................. 11 5.1 Class no. 1 – Governance and Strategic Management.............................................................. 11 5.2 Class no. 2 – Management of the Natural Disaster Fund, Risk Transfer and Administration of the Earthquake Commission Act Insurance Scheme ....................................................................... 14 5.3 Class no. 3 – Claims Handling and Management ....................................................................... 19 5.4 Class no. 4 – Capability Management......................................................................................... 24 5.5 Class no. 5 – Procedures, Guidelines, Instructions and Training .............................................. 26 5.6 Class no. 6 – Operational Contract Management ..................................................................... 27 5.7 Class no. 7 – Public Education and Sponsorship ........................................................................ 28 5.8 Class no. 8 – Research Management .......................................................................................... 31 5.9 Class no. 9 – Policy Advice ........................................................................................................... 34 6. Appendix One – Internal consultation ............................................................................. 35 7. Appendix Two – External consultation ............................................................................ 38 2 1. Purpose Disposal of the Earthquake Commission (EQC) information and records must be authorised by the Chief Archivist, as per the requirements of the Public Records Act 2005. There is a legal requirement to ensure there is an approved and up-to-date disposal authority available, providing authorisation for the disposal of EQC information and records. At the same time, there is a business requirement to ensure that the disposal of any information and records can be implemented practically by the Commission. The current EQC disposal authority DA467, expires in September 2022. Since it was first developed and approved there have been a number of changes at EQC, which need to be reflected with a more fit for purpose disposal schedule. This new disposal schedule will replace DA467. The purpose of this appraisal report is to outline the context in which information and records are created, managed, and disposed of at EQC, and to document the disposal recommendations and appraisal evaluation of EQC information and records not covered by the General Disposal Authorities (GDAs), for approval by the Chief Archivist. The accompanying disposal schedule identifies the different types of Commission-specific information and records that are created, received, and used by EQC, and the recommended time period for keeping information and records prior to their destruction or transfer to Archives New Zealand. 2. About the disposal schedule 2.1 Schedule overview The disposal schedule accompanying this report applies to information and records pertaining to the functions of EQC. It consists of nine EQC-specific classes of information and records, namely: 1. Governance and Strategic Management 2. Management of the Natural Disaster Fund, Risk Transfer and Administration of the Earthquake Commission Act Insurance Scheme 3. Claims Handling and Management 4. Capability Management 5. Procedures, Guidelines, Instructions and Training 6. Operational Contract Management 7. Public Education and Sponsorship 8. Research Management 9. Policy Advice. EQC will also utilise the Archives New Zealand General Disposal Authorities; GDA 6 Common corporate service public records and, for information and records covered by those disposal authorities. Approval of this disposal schedule is an important step in assisting EQC to meet best practice in the management of its information and records. It is expected that, following the approval of this disposal schedule, rules will be mapped into EQC’s electronic document and records management system to allow for the setup of regular systematic implementation of the schedule. Projects will also be undertaken to implement the disposal actions on non-current hard copy information and records, and electronic information stored in other repositories that have reached their disposal date. New Zealand’s EQC insurance cover is unique in the world and so are the functions of EQC. This disposal schedule recommends a relatively high percentage of records to be retained as archives, because: 3 • the agency’s functions have the potential to impact on all New Zealanders • the agency’s functions relate to an issue of interest to all New Zealanders (i.e., natural disasters) and to events that can have significant impacts on individuals and communities • some of its records have both enduring scientific and social history research value, and • the agency’s functions and the records generated as a result of its functions document a significant and unique activity of government and relationship between government and the public of New Zealand. 2.2 Scope of the disposal schedule This disposal schedule applies to all information and records within all systems (current and legacy), in any format, that have been created, received, and used by EQC. The disposal schedule covers the following: Electronic documents and records Information in line of business systems and databases Hard-copy records This disposal schedule does not cover information and records already covered by the GDAs. The schedule will supersede the current EQC schedule (DA 467) which has previously received an extension and is due to expire in September 2022. 3. About the agency 3.1 Functions and activities of EQC EQC is the New Zealand Crown entity that provides insurance cover (EQCover) for homeowners to help them recover from the effects of natural disasters. Although the title of the agency suggests that its main focus is earthquakes, EQC provides insurance for many different natural hazard types: • Earthquake, natural landslip, volcanic eruption, hydrothermal activity, or tsunami. • In the case of residential land storm and flood damage. • Fire occasioned by or through or in consequence of any of these natural disasters. EQC was established in 1944 as the Earthquake and War Damages Commission. The name was changed under the Earthquake Commission Act 1993 (the EQC Act), and its core functions as listed on their website are: 1. “To provide natural disaster insurance for residential property (dwellings and some coverage of land) 2. To administer the Natural Disaster Fund (NDF), including its investments and reinsurance 3. To fund research and education on natural disasters and ways of reducing their impact.”1 These three functions are essential for New Zealand to effectively manage natural disaster risk. To support these functions EQC collects premiums to pay for the insurance and manages the settlement of insurance 1 https://www.eqc.govt.nz/about-eqc/our-role 4 claims arising from natural disasters. This includes claims made directly to EQC, claims that EQC manages as an agent for Southern Response to support the final settlement for outstanding
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