2020 COMMUNITY REPORT For the year ended December 31, 2020 The Regional Municipality of York Ontario, Canada
york.ca
2020 COMMUNITY REPORT For the year ended December 31, 2020 The Regional Municipality of York Ontario, Canada
Prepared by Corporate Services and Finance york.ca OUR VISION Strong, Caring, Safe Communities
OUR MISSION Working together to serve our thriving communities – today and tomorrow
OUR VALUES Integrity Commitment Accountability Respect Excellence TABLE OF CONTENTS INTRODUCTION Regional Council ...... 1 Organizational Structure ...... 2 Message from the Chairman and Chief Executive Officer ...... 3 Message from the Chief Administrative Officer ...... 4 Who are we? ...... 5 Strategic Planning Framework ...... 7 Responding to the COVID-19 Global Pandemic ...... 11 Economic Vitality ...... 13 Community Health, Safety and Well-being ...... 15 Building Sustainable Communities and Protecting the Environment ...... 17 Delivering Trusted and Efficient Services ...... 20 Awards and Highlights ...... 23
CONSOLIDATED FINANCIAL STATEMENTS Treasurer’s Report ...... 25 Auditors’ Report ...... 49 Consolidated Statement of Financial Position ...... 52 Consolidated Statement of Operations and Accumulated Surplus ...... 53 Consolidated Statement of Change in Net Debt ...... 54 Consolidated Statement of Cash Flows ...... 55 Notes to the Consolidated Financial Statements ...... 56
STATISTICAL REVIEW Five Year Review (unaudited) ...... 73
FINANCIAL STATEMENTS - SINKING FUND Auditors’ Report ...... 76 Statement of Financial Position and Financial Activities ...... 79 Notes to the Financial Statements ...... 80
FINANCIAL STATEMENTS - RESIDENTS’ TRUST FUNDS AND DONATION ACCOUNT Auditors’ Report ...... 81 Statement of Financial Position and Financial Activities ...... 84 Notes to the Statement of Financial Position and Financial Activities ...... 85 Chairman & CEO Wayne Emmerson
Mayor Mayor Mayor Regional Councillor Mayor Tom Mrakas Virginia Hackson Margaret Quirk Robert Grossi Steve Pellegrini Town of Aurora Town of East Gwillimbury Town of Georgina Town of Georgina Township of King
Mayor Regional Councillor Regional Councillor Regional Councillor Regional Councillor Frank Scarpitti Don Hamilton Jack Heath Joe Li Jim Jones City of Markham City of Markham City of Markham City of Markham City of Markham
Mayor Regional Councillor Mayor Acting Mayor Regional Councillor Acting Regional Councillor John Taylor Tom Vegh David Barrow Joe DiPaola Carmine Perrelli Godwin Chan Town of Newmarket Town of Newmarket City of Richmond Hill City of Richmond Hill City of Richmond Hill City of Richmond Hill
Mayor Regional Councillor Regional Councillor Regional Councillor Mayor Maurizio Bevilacqua Mario Ferri Gino Rosati Linda Jackson Iain Lovatt City of Vaughan City of Vaughan City of Vaughan City of Vaughan Town of Whitchurch-Stouffville
1 THE REGIONAL MUNICIPALITY OF YORK | 2020 COMMUNITY REPORT REGIONAL COUNCIL YORK REGION ORGANIZATIONAL STRUCTURE One of six regional governments in Ontario, The Regional Municipality of York (York Region) is an upper-tier municipal government that provides common YORK REGIONAL COUNCIL programs and services to residents and businesses in nine cities and towns . The area municipalities are represented by Mayors and Regional Councillors WAYNE EMMERSON on York Regional Council . York Region Chairman and CEO LINA BIGIONI York Region Chairman and Chief Executive Officer Chief of Staff to York Region Chairman The York Region Chairman and Chief Executive Officer (CEO) is the head of Council . The Chairman and CEO is elected by the members of Regional Council BRUCE MACGREGOR Chief Administrative Officer at the first meeting of each term and serves a four-year term . The 21-member Council sets policies, direction and budgets for York Region KATHERINE CHISLETT through Committee of the Whole and Council meetings that include the Commissioner Community and Health Services following reports: • Audit DR. KARIM KURJI • Community and Health Services Medical Officer of Health Community and Health Services • Environmental Services • Finance and Administration KATHY MILSOM • Planning and Economic Development General Manager of Housing • Transportation Services LAURA MIRABELLA During Committee of the Whole, Council members receive public input, Commissioner review policies, consider staff reports and have discussions prior to making Finance and Regional Treasurer recommendations to be considered at Regional Council meetings . DINO BASSO The following boards and corporations oversee and operate with varying Commissioner degrees of Council oversight: Corporate Services • York Region Rapid Transit Board of Directors PAUL FREEMAN • York Regional Police Services Board Chief Planner • Housing York Inc . Board of Directors Planning and Economic Development • York Net Board of Directors LAURA BRADLEY General Manager Chief Administrative Officer YorkNet The Chief Administrative Officer (CAO) oversees the senior management team SHARON KENNEDY responsible for providing programs and services to residents and businesses Executive Director in addition to providing financial, technical, property, legal, administrative Human Resource Services and human resource services . The following positions include the Region’s senior management team and senior staff responsible for advising ERIN MAHONEY Commissioner Council and/or its Boards: Environmental Services • Commissioner of Community and Health Services PAUL JANKOWSKI • Commissioner of Finance and Regional Treasurer Commissioner • Commissioner of Corporate Services Transportation Services • Commissioner of Environmental Services • Commissioner of Transportation Services DAN KUZMYK Acting Regional Solicitor • Regional Solicitor Legal and Court Services • Executive Director of Strategies and Initiatives • Executive Director of Human Resources MARY-FRANCES TURNER • Medical Officer of Health President York Region Rapid Transit Corporation • Chief Planner • President of York Region Rapid Transit Corporation DAVID RENNIE • General Manager of Housing Services Executive Director • General Manager of York Telecom Network Strategies and Initiatives 2 A MESSAGE FROM THE YORK REGION CHAIRMAN AND CHIEF EXECUTIVE OFFICER to support core Regional services . Throughout year one of the pandemic, In 2020, capital spending included Regional Council remained supportive an investment of more than $448 of the health and well-being of million in our Regional transportation residents and the economic vitality of network, including the acceleration the local business community . To slow of 14 roads capital projects . In the spread of the virus, while also December 2020, Regional Council also reopening the economy, York Region approved the creation of a Pandemic was among the first municipalities Management Reserve Fund to support to introduce the mandatory wearing any future tax-supported expenditure of masks on York Region Transit and Wayne Emmerson, Chairman and CEO or revenue shortfall due to COVID-19 . later in all indoor public spaces . Beyond the budget, 2020 proved to Regional Council strongly advocated The 2020 Community Report be one of the most challenging in York to senior levels of government for a highlights the combined efforts of Region’s history . balanced approach to health York Regional Council, York Region In early 2020, Regional Council and and safety measures, focusing staff and community partners, shining many areas of the organization on the mental and physical health a spotlight on our collaborative efforts began to turn attention to the rapidly of residents and the interest of to make our communities strong, evolving COVID-19 global pandemic . small businesses . caring and safe places to live, work, On February 29, York Region reported As COVID-19 vaccinations continue play and visit . the first positive case of COVID-19 in to be administered across our The report also highlights York the community, followed by the first communities, Regional Council Region’s critical response to the pandemic-related death on March 22 . looks to 2021 with an eye on COVID-19 global pandemic and This led to the official declaration of post-pandemic recovery . 2020 was efforts to balance the health and a state of emergency in The Regional a fast-changing and challenging year safety of residents with the economic Municipality of York on March 23 . for all, but through collaboration, York interests of local businesses . By year end, York Region had Region, the local business community The accomplishments over the responded to 17,737 cases of COVID-19 and our 1 .2 million residents have past year lay the foundation for in the community, including 1,369 demonstrated our collective strength . the post-pandemic recovery of confirmed and suspected outbreaks Together, we will continue to ensure our communities, residents and and regrettably 359 fatalities . A York Region remains the best place to businesses and will be essential to response of this magnitude was only live, work, play and visit . build the kind of communities future possible through a collaborative generations will want to call home . approach, and Regional Council In 2020, York Regional Council continues to thank our partners at approved a $3 3. billion budget, all levels of government, community Wayne Emmerson which included $826 million for new stakeholders and residents for their Chairman and CEO infrastructure and $2 5. billion support and commitment to the health and safety of all . The Regional Municipality of York
3 THE REGIONAL MUNICIPALITY OF YORK | 2020 COMMUNITY REPORT A MESSAGE FROM THE CHIEF ADMINISTRATIVE OFFICER 2020 was a year unlike anything The programs and services featured we have experienced in the 50-year represent the dedication and history of York Region . The corporate commitment of York Regional response to the COVID-19 global Council, staff, municipal counterparts, pandemic saw more than 1,800 staff stakeholders and partners in redeployed to ensure the health and responding to the pandemic, while safety of residents while also ensuring also maintaining the quality of life essential programs and services were we are most proud of in York Region . uninterrupted . We also relied on the As we work towards post-pandemic support of municipal partners who recovery, we will continue to seek Bruce Macgregor, CAO also redeployed staff to support the out opportunities to drive innovation Region’s overall response . and place our residents and business While a number of non-essential owners at the forefront of On behalf of York Region’s Senior all decisions . Management Team and the 4,900 offerings were temporarily committed staff who work diligently interrupted, the work of the Region to deliver our core services across York continued, and I am proud to report Region, I am pleased to share The 74% of the plan’s key performance Regional Municipality of York’s 2020 measures are trending in the desired Bruce Macgregor Community Report . direction . The complete list of all 31 Chief Administrative Officer performance measures is available The Regional Municipality of York This report combines our Year Two on page 9 and 10 . reporting for the 2019 to 2023 Strategic Plan and budget . The four-year cycle The Treasurer’s Report and Financial for planning and budgeting coincides Statements found in the second with the four-year term of Regional portion of this report assure Council . It also allows us to align accountability in achieving our the goals of the Region’s long-term highlighted priorities . outlook, Vision . The priority areas outlined in the 2019-2023 Strategic Plan are the foundation of this report and have been used to organize and highlight achievements in four community result areas: • Increase Economic Prosperity • Support Community Health, Safety and Well-being • Build Sustainable Communities and Protect the Environment • Deliver Trusted and Efficient Services
4 YORK REGION. WHO ARE WE? We are diverse If York Region were a village of 100 people: We are growing 52 villagers would be born in Canada During 2020, York Region grew by approximately 11,100 1 villager would be a non-permanent resident people, accounting for 11 .2% of the Greater Toronto and Hamilton Area (GTHA) growth . 47 villagers would be born outside of Canada, of these: The Provincial Growth Plan calls for York Region’s population to grow from 1 .2 million in 2019 to 2 02. million 30 would be born in Asia in 2051 and employment growth from 654,650 in 2019 to 11 would be born in Europe 990,000 in 2051 . 4 would be born in the Americas YORK REGIONS POPULATION GROWTH – 1971 TO 2041 (including North, South and Central) 1,800,000 2 would be born in Africa 1,600,000 POPULATION 1,400,000 N O I EMPLOYMENT T
A 1,200,000
L YEARS OLD U P
O 1,000,000 N P O I 800,000 3.5% 0 to 4 G E
K R 600,000 R
O 13% 5 to 14 Y 400,000 200,000 14% 15 to 24 0 1971 1981 1991 2001 2015 2021 2031 2041 YEAR 27% 25 to 44 29% 45 to 64 We are educated 10% 65 to 84 With 70% of York Region’s residents with a post-secondary 1% 85 and over education, York Region ranks as the most educated population among Canada’s large municipalities . TAX LEVY FUNDING We work hard York Regional Transportation York Region is home to 54,000 businesses and more Police Services than 599,600 jobs . It is the third largest business centre 29 cents 28 cents in Ontario and the destination of choice for more than 4,300 Information, Communication and Technology (ICT) businesses . This makes the Region the second largest ICT cluster in Canada . According to 2016 census data, the average household income is $101,000 ranking York Region the second highest among all Ontario Other* municipalities . 4 cents 2020 We are fiscally responsible Community & Health The 2020 York Region budget was $3 3. billion and Financial Services Initiatives Environmental included $2 5. billion to maintain and operate York Region Corporate 19 cents 6 cents Services Management services and $826 million in capital project funding . With 5 cents 9 cents 2020 being the second year of the four-year budget, it * Other includes: External Partners, York Region Rapid Transit Corporation, aligns with the current term of York Regional Council and Court Services, YorkNet the 2019 to 2023 Strategic Plan: From Vision to Results.
5 THE REGIONAL MUNICIPALITY OF YORK | 2020 COMMUNITY REPORT We are committed to delivering quality services • Children’s Services • Court Services TOWN OF • Economic Development GEORGINA • Forestry POP. 48,929 • Housing Services • Long-Term Care • Paramedic Services • Planning • Police Services • Public Health • Regional Roads TOWN OF • Social Assistance EAST GWILLIMBURY POP. 35,098 • Transit • Waste Management • Water
Core Services: Legislated services TOWN OF provided directly to the public to NEWMARKET POP. 90,221 help maintain a high quality of life TOWN OF for York Region residents . WHITCHURCH-STOUFFVILLE TOWN OF POP. 49,814 AURORA POP. 63,258
TOWNSHIP OF KING CITY OF POP. 27,764 RICHMOND HILL CITY OF POP. 210,371 MARKHAM POP. 351,251
Comprised of CITY OF VAUGHAN POP. 336,896 9 Total population estimate Municipalities 1,213,602 (as of December 31, 2020)
Source: York Region, Corporate Services, Long Range Planning Branch, based on Statistics Canada data and CMHC Housing Completion data. Note: Population totals do not total to estimated population due to rounding. 6 THE REGIONAL MUNICIPALITY OF YORK STRATEGIC PLANNING FRAMEWORK The strategic planning process helps set the Region’s ambition for the future and how best to achieve it . Strategic planning in York Region is built on a Results-Based-Accountability (RBA) framework and includes two key components – Community Accountability and Performance Accountability – which consider the collective contribution and the York Region specific contribution to the well-being of our community .
COUNCIL COMMUNITY ACCOUNTABILITY
Community Indicator VISION
M U L STRATEGIC PLAN TI-YEAR PERFORMANCE
B ACCOUNTABILITY U D DEPARTMENTAL PLANS GET Performance Measure
STAFF INDIVIDUAL PERFORMANCE PLANS
7 THE REGIONAL MUNICIPALITY OF YORK | 2020 COMMUNITY REPORT YORK REGION HAS A NUMBER OF PLANS CONTRIBUTING TO ITS VISION OF STRONG, CARING, SAFE COMMUNITIES
VISION MULTI-YEAR BUDGET Vision is Regional Council’s York Region’s multi-year budget outlines the financial commitment to the community, framework to achieve the community results outlined in outlining the quality of life the Strategic Plan, and ultimately support Vision . residents want now and in the Multi-year budgeting aligns with the four-year term future . Vision serves as the of Regional Council and provides the overall financial guiding start for the Region’s direction for York Region, while offering flexibility to make corporate planning activities changes as conditions warrant . and ensures all York Region staff are working in the same direction, regardless of their role or function within the DEPARTMENTAL PLANS organization . Each of York Region’s six department areas develops Vision outlines aspirations for our community and business planning documents that focus on their specific measures of success towards achieving this vision . York services areas within the Region . These department plans Region works with community partners towards achieving support the community result areas set out in the Strategic its vision of strong, caring, safe communities . Plan and help work toward Vision . Department-led plans are informed by master plans, Council direction, STRATEGIC PLAN provincial and federal directives, including the plans In February 2019, The Regional such as the Regional Official Plan and regulatory Municipality of York released and legislative requirements . its 2019 to 2023 Strategic Plan: From Vision to Results, INDIVIDUAL PERFORMANCE PLANS which outlines four areas of Organization-wide, individual staff complete annual focus to meet the community’s performance plans to identify goals and activities in changing needs . alignment with departmental and organizational plans . Building on the success of the 2015 to 2019 Strategic Plan, the plan provides a detailed course of action within the following four community result areas: • Economic Vitality • Healthy Communities • Sustainable Environment • Good Government This plan coincides with the Region’s multi-year budgeting process and aligns with this term of Council to ensure it continues to make progress on serving our communities .
8 2019 TO 2023 STRATEGIC PLAN ATTACHMENT 1 YEAR 2 (2020) PROGRESS REPORT SUMMARY: 23 of 31 = 74% of Performance Measures Trending in the Desired Direction Historical Data YEAR 1 YEAR 2 Baseline Result Area Performance Measure 2016 2017 2018 2019 2020 Trend
Economic Increase % of business engagements resulting in business retention, Vitality expansion and attraction 44% 45% 37% 53% 61%
Maintain # of transit ridership per capita ** 20.7 20.8 20 19.8 9.5
Increase # of kilometres of bus rapidways 8.70 12.30 12.30 27.30 33.70
Increase # of people and employment within 500 metres of transit Data not available for reporting 241,000.00 257,000.00 265,000.00
Maintain % of on-time performance on all transit routes 94.58% 94.14% 91.45% 91.48% 94.74%
Increase # of road lane kilometres 4,174.51 4,229.70 4,265.12 4,293.00 4,318.00 Healthy Maintain % of residents that rate York Region as a safe place to live Communities 96% 96% 94% 95% 96%
Maintain police emergency (Priority 1) response time in minutes 7:12 7:06 7:00 6:50 6:44 Maintain % of municipal drinking water samples meeting Ontario Drinking Water Standards 99.96% 99.93% 99.89% 100.00% 99.98% Increase % of regional roads with sidewalks and/or dedicated bike lanes in urban areas Data not available for reporting 88% 84% 85% Increase % of 17-year-old students in compliance with Immunization of Data not available for ** School Pupils Act 59.15% 86.43% 91.83% 92.00% reporting Increase % of food service premises with a certified food handler at all Data not available for ** times 47% 52% 68% 77% reporting Increase % of York Region clients receiving help to improve their housing stability Data not available for reporting Maintain paramedic response time for emergency response services to meet Council approved targets 80% 78% 76% 76% 76%
Increase # of advocacy activities related to long-term care beds Data not available for reporting 3 13 10 Decrease # of days to determine York Region residents' eligibility for social assistance 9 9 8 8 3 Decrease # of children with an immediate need waiting for subsidized childcare 1,957 1,258 1,575 2,152 1,855 Increase % of individuals and families remaining stably housed after ** six months who were homeless or at risk of homelessness Data not available for reporting 83% 81% Sustainable Maintain % of wastewater receiving treatment Environment 99.99% 99.97% 99.99% 100.00% 99.97%
Maintain % of residential solid waste diverted from landfill 91% 93% 94% 94% 93% Decrease # of megalitres of treated water consumed per 100,000 population 10,718 9,605 9,855 10,004 10,368 Decrease # of per capita greenhouse gas emissions across Regional operations in tonnes 69.70 64.80 65.20 65.40 55.50
Increase % of growth occurring within the built-up areas 44.5% 46.9% 59.3% 75.0% 59.0% Increase % of development applications meeting timeline commitments Data not available for reporting 100% 100% Maintain # of trees and shrubs planted annually through the Regional ** Greening Strategy Program 93,188 85,464 101,122 102,332 60,539 Good Maintain / Improve comparative $ of operating cost per unit Government of service* 0.86 0.91 1.00 1.01 0.95 9 THE REGIONAL MUNICIPALITY OF YORK | 2020 COMMUNITY REPORT Increase % of public-facing transactions that can be completed online or with a mobile device Data not available for reporting 60% 73% 75% Increase % of reserve-to-debt ratio 79% 86% 99% 111% 117% Data not Maintain % of regional assets with a condition assessment rating of available for fair or better condition reporting 91% 90% 87% 86% Maintain % of York Region residents that are satisfied with Regional government 86% 78% 75% 81% 87% Increase # of open data sets 163 177 214 228 228
*NOTE: 2018 as baseline year and considered trending in the right direction compared to inflation. 2020 data may be subject to change based on finalized FIR data.
LEGEND = Trending in the desired direction = Not trending in the desired direction = Collecting data For more information **Performance measures negatively impacted due to the COVID-19 pandemic. visit york.ca/stratplan 2019 TO 2023 STRATEGIC PLAN ATTACHMENT 1 YEAR 2 (2020) PROGRESS REPORT SUMMARY: 23 of 31 = 74% of Performance Measures Trending in the Desired Direction Historical Data YEAR 1 YEAR 2 Baseline Result Area Performance Measure 2016 2017 2018 2019 2020 Trend
Economic Increase % of business engagements resulting in business retention, Vitality expansion and attraction 44% 45% 37% 53% 61%
Maintain # of transit ridership per capita ** 20.7 20.8 20 19.8 9.5
Increase # of kilometres of bus rapidways 8.70 12.30 12.30 27.30 33.70
Increase # of people and employment within 500 metres of transit Data not available for reporting 241,000.00 257,000.00 265,000.00
Maintain % of on-time performance on all transit routes 94.58% 94.14% 91.45% 91.48% 94.74%
Increase # of road lane kilometres 4,174.51 4,229.70 4,265.12 4,293.00 4,318.00 Healthy Maintain % of residents that rate York Region as a safe place to live Communities 96% 96% 94% 95% 96%
Maintain police emergency (Priority 1) response time in minutes 7:12 7:06 7:00 6:50 6:44 Maintain % of municipal drinking water samples meeting Ontario Drinking Water Standards 99.96% 99.93% 99.89% 100.00% 99.98% Increase % of regional roads with sidewalks and/or dedicated bike lanes in urban areas Data not available for reporting 88% 84% 85% Increase % of 17-year-old students in compliance with Immunization of Data not available for ** School Pupils Act 59.15% 86.43% 91.83% 92.00% reporting Increase % of food service premises with a certified food handler at all Data not available for ** times 47% 52% 68% 77% reporting Increase % of York Region clients receiving help to improve their housing stability Data not available for reporting Maintain paramedic response time for emergency response services to ATTACHMENT 1 2019 TO 2023meet Council approvedSTRATEGIC targets PLAN 80% 78% 76% 76% 76% Increase # of advocacy activities related to long-term care beds YEAR 12 (2019)(2020) PROGRESS REPORT Data not available for reporting 3 13 10 Decrease # of days to determine York Region residents' eligibility for SUMMARY: 2423 of 31social = 77%74% assistance of Performance Measures Trending in the Desired Direction9 9 8 8 3 Decrease # of children with an immediate need waiting for subsidized Historical HistoricalData Data childcare 1,957 1,258 1,575 YEAR2,152 1 YEAR1,855 2 Baseline Result Area Performance Measure YEAR 1 Increase % of individuals and families remaining stably housed after 20162015 20172016 20182017 20192018 2020 TrendTrend 2019 ** six months who were homeless or at risk of homelessness Data not available for reporting 83% 81% EconomicSustainable Increase % of business engagements resulting in business retention, Maintain % of wastewater receiving treatment VitalityEnvironment expansion and attraction 99.99%44%51% 99.97%45%44% 99.99%37%45% 100.00%53%37% 99.97%61%53%
Maintain #% of of transit residential ridership solid per waste capita diverted from landfill ** 20.721.491% 20.893%20.7 94%20.820 94%19.820 93%9.519.8 Decrease # of megalitres of treated water consumed per 100,000 Increase # of kilometres of bus rapidways population 10,7188.70 12.309,6058.70 12.309,85512.30 10,00427.3012.30 10,36833.7027.30 Decrease # of per capita greenhouse gas emissions across Regional Increase # of people and employment within 500 metres of transit operations in tonnes Data69.70 not Dataavailable not availablefor 64.80reporting for reporting241,00065.20.00 257,000241,000 65.40.00 265,000257,00055.50.00
MaintainIncrease % % of of growth on-time occurring performance within on the all built-uptransit routes areas 94.58%94.17%44.5% 94.58%94.14%46.9% 91.45%94.14%59.3% 91.48%91.45%75.0% 94.74%91.48%59.0% Increase % of development applications meeting timeline Increase # of road lane kilometres commitments 4,144.444,174.51Data not available4,229.704,174.51 for reporting4,265.124,229.70 4,293.004,265.12100% 4,318.004,309.46100% Healthy Maintain # of trees and shrubs planted annually through the Regional Maintain % of residents that rate York Region as a safe place to live ** Communities Greening Strategy Program 93,18896%97% 85,46496% 101,12294%96% 102,33295%94% 60,53996%95% Good Maintain / Improve comparative $ of operating cost per unit Maintain police emergency (Priority 1) response time in minutes Government of service* 0.867:128.2 7:060.917.4 7:001.007.3 6:501.017.2 6:440.956.5 MaintainIncrease % % of of public-facing municipal drinking transactions water thatsamples can bemeeting completed Ontario online Drinkingor with a Watermobile Standards device Data99.99%99.96% not available for99.93%99.96% reporting 99.89%99.93%60% 100.00%99.89%73% 100.00%99.98%75% Increase % of regionalreserve-to-debt roads with ratio sidewalks and/or dedicated bike lanes in urban areas Data79% not Dataavailable not availablefor reporting86% for reporting99%88% 111%84%88% 117%85%84% IncreaseMaintain % % of of 17-year-old regional assets students with ina conditioncompliance assessment with Immunization rating of of Data not Data not available for available for ** Schoolfair or better Pupils conditionAct reporting59.15% 86.43%59.15%91% 91.83%86.43%90% 92.00%91.83%87% reporting92.00%86% IncreaseMaintain % % of of food York service Region premises residents with that aare certified satisfied food with handler Regional at all Data not available for ** timesgovernment 86%43%47% 78%52%47% 68%75%52% 77%81%68% reporting87%77% Increase %# ofof openYork Regiondata sets clients receiving help to improve their housing stability 163 177 DataData notnot availableavailable214 forfor reportingreporting228 228
*NOTE: 2018 as baseline yearMaintain and considered paramedic trending response in the right timedirection for compared emergency to inflation. response 2020 services data may tobe subject to change based on finalized FIR data. meet Council approved targets 80%79% 78%80% 76%78% 76%76% 76%76% LEGEND = Trending in the desired direction = Not trending in the desired direction = Collecting data For more information **PerformanceIncrease measures # of negatively advocacy impacted activities due torelated the COVID-19 to long-term pandemic. care beds visit york.ca/stratplan Data not Dataavailable not availablefor reporting for reporting 3 133 1013 Decrease # of days to determine York Region residents' eligibility for For more informationsocial visit assistance york.ca/stratplan 89 9 89 88 38 - Decrease # of children with an immediate need waiting for subsidized childcare 2,2551,957 1,2581,957 1,5751,258 2,1521,575 1,8552,152 Increase % of individuals and families remaining stably housed after ** six months who were homeless or at risk of homelessness Data not Dataavailable not availablefor reporting for reporting 83% 81%83% Sustainable Maintain % of wastewater receiving treatment Environment 99.99% 99.97%99.99% 99.99%99.97% 100.00%99.99% 100.00%99.97%
Maintain % of residential solid waste diverted from landfill 87%91% 93%91% 94%93% 94%94% 93%94% Decrease # of megalitres of treated water consumed per 100,000 population 10,98910,718 10,7189,605 9,8559,605 10,004 9,855 10,368 10,004 Decrease # of per capita greenhouse gas emissions across Regional operations in tonnes 66.0069.70 64.8069.70 65.2064.80 65.4065.20 55.5065.40
Increase % of growth occurring within the built-up areas 44.5%58.1% 46.9%44.5% 59.3%46.9% 75.0%59.3% 59.0%75.0% Increase % of development applications meeting timeline commitments Data not Dataavailable not availablefor reporting for reporting 100% 100%100% Maintain # of trees and shrubs planted annually through the Regional ** Greening Strategy Program 94,63793,188 85,46493,188 101,122 85,464 102,332 101,122 60,539102,332 Good Maintain / Improve comparative $ of operating cost per unit Government of service* 0.860.81 0.910.86 1.000.91 1.011.00 0.951.01 10 Increase % of public-facing transactions that can be completed online or with a mobile device Data not Dataavailable not availablefor reporting for reporting60% 73%60% 75%73% Increase % of reserve-to-debt ratio 79%73% 86%79% 99%86% 111%99% 117%111% Data not Maintain % of regional assets with a condition assessment rating of available for fair or better condition Datareporting not available for reporting91% 90%91% 87%90% 86%87% Maintain % of York Region residents that are satisfied with Regional government 83%86% 78%86% 75%78% 81%75% 87%81% Increase # of open data sets 163131 177163 214177 228214 228228 *NOTE: 2018 as baseline year and considered trending in the right direction compared to inflation. 2019 data may be subject to change based on finalized FIR data. *NOTE: 2018 as baseline year and considered trending in the right direction compared to inflation. 2020 data may be subject to change based on finalized FIR data. – = Trend unchanged = Collecting data = Trending in the desired direction LEGEND = Trending in the desired direction = Not trending in the desired direction = Collecting data For more information = Not trending in the desired direction = No trend information **Performance measures negatively impacted due to the COVID-19 pandemic. For more information visitvisit york.ca/stratplanyork.ca/stratplan Responding to the COVID-19 Global Pandemic
Responded to 17,737 cases of COVID-19 in the community, including 359 fatalities in 2020
Deployed 24 new programs, business solutions and online projects to support the COVID-19 response
$500 million repurposed from the Innovation Investment Reserve Fund to support local small businesses
Distributed more than 300,000 cloth facemasks to lower-income households through the COVID-19 Community Coordination Table
30,070 inspections of workplaces, resulting in 16,754 COVID-19 education activities and 722 non-compliance charges
Reached 738,000 people through #spiritofyr campaign, showing gratitude to front-line heroes and highlighting community resilience
4.6 million visits to all york.ca COVID-19 related web pages
Responded to more than 2,500 media requests related to COVID-19
11 THE REGIONAL MUNICIPALITY OF YORK | 2020 COMMUNITY REPORT 2020 brought challenges never before seen in businesses in the supply chain, business advisory services, The Regional Municipality of York . In February 2020, agriculture and agri-food, tourism, arts and culture sectors, York Region reported its first positive cases of the novel with a focus on economic vitality . coronavirus known as COVID-19 . This was followed by York In 2020, York Region, along with the nine cities and towns, Region’s first COVID-19 related death on March 22, 2020 . initiated a number of financial relief programs to support In response, efforts to keep staff and residents safe and residents and local businesses through the pandemic . informed were ramped up and a dedicated COVID-19 web In most municipalities, these programs included the page on york.ca/COVID19 was developed to provide the extension of property tax payment deadlines and the community with up-to-date and relevant information . waiving of late payment penalties . In addition, York Region On March 23, 2020, York Region Chairman and CEO deferred the 2020 water and wastewater rate increase to Wayne Emmerson officially declared a state of emergency 2021 and waived property tax interest for 90 days . in York Region, the first time this measure had been used Over the course of the year, Regional Council continued in the Region’s 50-year history . The state of emergency to be a strong advocate for York Region residents and included the temporary disruption of some York Region businesses, calling on senior levels of government to programs and services and the public closure of all York reconsider measures laid out in the Keeping Ontario Safe Region administrative facilities resulting in a significant and Open Framework and the implementation of public number of Regional staff transitioning to work from home . health restrictions that balanced the health and safety of This measure helped mitigate the spread of COVID-19, residents with the economic interests of local businesses . while ensuring residents continued to receive critical and essential public services, including transit, water and As outlined in the Treasurer’s Report, COVID-19 has had, wastewater, long-term care, public health programs, social and continues to have, a significant financial impact on services and paramedic services . the Region . As a result of higher public heath and social program spending and below-forecasted revenue from Throughout the pandemic, the top priority of Regional services such as transit, courts and development, the Council remained the health, safety and well-being of overall financial impact of COVID-19 in 2020 was more York Region’s 1 .2 million residents . This was achieved than $190 million . To offset the high costs associated with through aggressive case and contact management, the pandemic response, York Region took quick action to outbreak management, assessment centre testing, reduce expenses in other areas of the organization . continued enforcement activity and targeted public health Non-essential hiring was delayed and all activities that measures over and above the public health measures and were not needed or not possible due to public restrictions restrictions implemented by senior levels of government . were limited . Financial pressures were also eased by To support vulnerable populations through COVID-19 pandemic-related funding from senior levels and reduce the burden on the health care system, York of government . Region implemented a number of short and long-term With Health Canada’s approval of both the Pfizer and actions in mandate areas of housing, children’s services, Moderna COVID-19 vaccines in December 2020, York income supports and homelessness . This included Region was able to close out year one of the pandemic providing temporary rent subsidies, increasing funding for by beginning the administration of vaccinations in long- housing stability and homelessness prevention programs, term care facilities . At the same time, plans were being establishing no-cost emergency child-care centres for finalized for the broader rollout of vaccines and the mass essential workers, extending funding to seasonal shelters, immunization of York Region residents into 2021 . providing additional funding through grocery store gifts cards to Ontario Works clients and setting up a voluntary 2020 was a challenging and quickly changing year . The self-isolation centre for residents infected with COVID-19 . response to COVID-19 has been monumental in scope and impact . It has affected each and every one of York Region’s In collaboration with economic development stakeholders, 1 .2 million residents and every area of our organization . economic development teams from the nine cities and Working through the pandemic has taken the effort of towns, the Workforce Planning Board of York Region everyone in our community, and York Region continues and industry leaders, the York Region Business Recovery to thank all residents and businesses for their continued Support Partnership was established to support local commitment to the health and safety of each other and businesses through the pandemic . This partnership our communities . continues to work towards recovery-oriented initiatives for
12 Economic Vitality
6,339 housing completions in 2020
13.8% increase in average housing prices
5,832 new residential building permits issued in 2020, a 33% increase over 2019
Almost 1% growth in population 11.2% of the GTHA population growth
5.6% office market vacancy rate, significantly lower than Canada’s high of 10.8% in 2020
>350,000 sq. ft. of new retail space, with an additional 1,410,00 sq. ft. under construction
8.9% of the GTHA’s total Industrial, Commercial and Institutional construction value
$5.5 billion capital funding agreement signed with Province of Ontario to support Yonge North Subway Extension
6.5 kilometres of bus rapidway segments opened
33.7 kilometres of dedicated bus lanes, tree-lined sidewalks and bike lanes completed
133 lane kilometres of road rehabilitation and 86 lane kilometres of road preservation projects delivered
YorkNet broadband network expanded by 56 kilometres
$25 million in capital funding for York University’s Markham Centre Campus agreement signed
13 THE REGIONAL MUNICIPALITY OF YORK | 2020 COMMUNITY REPORT Fostering an environment that attracts businesses, a result of province-wide stay-at-home orders in 2020, grows employment opportunities and attracts people York Region accelerated a number of these projects . is fundamental to the economic growth and vitality of With fewer travellers on York Region roads, 133 lane York Region . Historically, the Region’s economy has been kilometres of road rehabilitation and 86 lane kilometres supported by core attributes of strong population and of road preservation projects were completed . In addition, economic growth, a skilled labour force, a high quality York Region Rapid Transit opened 6 5. kilometres of bus of life that attracts talent, established and diversified rapidway segments and more than 33 kilometres of industry clusters, major infrastructure and transportation dedicated bus lanes, tree-lined sidewalks and bike lanes investments and accessibility factors . were completed . In early 2020, the COVID-19 global pandemic lead to a As York Region continues to respond to the economic broad shutdown of economic activity in York Region, impacts of COVID-19, supporting a diversified economy Ontario and Canada . While York Region’s economy that connects residents to high quality jobs remains a recorded uninterrupted job growth between 2001 and key objective in increasing economic prosperity . As the 2019, jobs decreased in 2020, with employment dropping second largest tech hub in Canada, Ontario’s second from 654,640 jobs to an estimated 599,700 jobs . By July largest financial hub and one of the most diverse business 2020, York Region’s unemployment rate increased to centres in the country, York Region continues to be the 13 7%. before declining to 8% by the end of the year as a place where talent and opportunity intersect . In 2020, result of a rebounding economy . York Region awarded $100,000 to six local businesses Despite the economic impacts of COVID-19, York and organizations for their commitment to driving Region continues to be a significant contributor to the entrepreneurship, providing the opportunity for growth national and provincial economies, ranking 8th for total and innovation in a variety of sectors . construction among all Canadian municipalities with Looking to the future, Regional Council remains committed a value of $2 63. billion . to supporting the economy of the future . As more York Region also continues to be a destination of choice residents and businesses continue to conduct business to live . In 2020, residential building permits increased and learn remotely, York Region is expanding access to 25% from 2019, with a total of 5,832 new building broadband connectivity . In 2020 YorkNet, the Region- permits issued in York Region . Though the cost of housing owned corporation that plans, builds, operates, manages remains high across all nine cities and towns, building and maintains a high-speed, dark-fibre network across activity continues to support Regional Council’s goal of York Region, expanded the network by 56 kilometres . complete communities . In 2020, apartment dwellings Connectivity has become the cornerstone of the modern and townhouses accounted for 66% of all new residential economy by expanding broadband into underserved permits issued, indicating progress toward a more communities of Georgina, Chippewas of Georgina Island diversified housing stock . First Nation and Udora, Regional Council is bridging the digital divide and ensuring more equitable access for all . Building complete communities that include a variety of housing options and connect residents to transportation, York Region also continues to improve access to jobs and opportunities is vital to the Region’s overall high-quality education through significant investments in competitiveness and fiscal sustainability . In 2020, Regional York University . In 2020, the Government of Ontario, York Council authorized an execution of agreement with the Region, the City of Markham and York University officially Province of Ontario to fund and build the Yonge North broke ground on York University’s Markham Centre Subway Extension . This agreement provides a structured Campus . When doors open in 2023, the new campus framework for the delivery of this critical infrastructure will bring 4,200 new student spaces to York Region, project, which once complete will deliver the missing link strengthen opportunities for students and showcase York in the Greater Toronto and Hamilton Area’s rapid transit Region as a destination of choice for higher learning . network, stimulate the economy, create jobs and provide Bringing a university campus to York Region has been a more housing choices . long-standing priority for Regional Council . Through high- Increasing access to efficient transportation options is also quality education and significant investments in business, key to economic vitality and growth of the Region . In 2020, housing, transportation and connectivity, York Region Regional Councill approved a historic $404 million 10-year is creating new opportunities for growth and economic investment in road and transit system improvements . As prosperity fundamental to post-pandemic recovery .
14 Community Health, Safety and Well-being
Responding to the COVID-19 global pandemic
Established 6 emergency child care locations to enable health care and other essential workers to stay on the job during COVID-19 pandemic response
Delivered new emergency income supports to low-income households
Created a self-isolation and transitional shelter to keep homeless people safe
Paramedic services responded to over 77,000 calls, transporting patients to hospital within mandated timelines
Implemented speed enforcement pilot project in 12 community safety zones
Provided a portable housing benefit to 258 households
Built 194 new community housing units in the City of Vaughan and City of Markham
Executed 30 search warrants as part of Project Platinum
Seized more than $150 million work of illegal cannabis
15 THE REGIONAL MUNICIPALITY OF YORK | 2020 COMMUNITY REPORT Supporting community health, safety and well-being is community safety zones . Through the use of cameras and a vital part of building strong, caring, safe communities . speed measuring devices, this project aims to increase Community Regional Council’s support of healthy communities safety by protecting students walking to and from school helps residents to be engaged in community life and on Regional roads . contribute to the economy by protecting health and safety, To further protect the health and safety of residents, York Health, Safety strengthening human services, creating welcoming and Regional Police, overseen by the York Regional Police inclusive communities and improving access to affordable Services Board continued to ensure residents and workers and Well-being housing and social supports . in York Region feel safe in the community . In early 2020, as COVID-19 became a global pandemic, Pandemic restrictions had a significant impact on crime York Region moved quickly to mobilize its response with trends in York Region throughout 2020 . With many people a range of health and human services . This included the at home, certain types of crime were down, including temporary interruption of a number of programs and break-and-enters and impaired operations . However, other services to redirect resources to the pandemic response . types of crimes increased, including domestic violence, In direct response to the pandemic, York Region drug violations, stunt driving and street racing . Major and implemented a range of public health emergency violent crimes linked to gangs and criminal organizations responses to manage the spread of the virus, including were unchanged in 2020 . case and contact management, outbreak management Throughout 2020, York Regional Police completed a and infection prevention and control measures such as number of major investigations that resulted in the onsite inspections, as well as education, training and execution of 30 search warrants as part of an investigation wide-spread communication . into the tow truck industry, the dismantling of a large gun Following the first province-wide lockdown to curb the and drug trafficking ring, the identification and closure of spread of the virus, the needs and issues of vulnerable a number of underground casinos and seizure of roughly populations intensified as community food programs, $150 million worth of illegal cannabis . drop-ins, libraries, schools and community centers closed . Recognizing community health and well-being includes a Residents living in congregated living settings such as housing market with a full mix of options and affordability, group homes, emergency housing and long-term care Regional Council made significant progress in expanding were identified as being at high risk . At the same time affordable housing while also building a system of support reliance on human services increased for people with to help people find and keep housing . limited financial resources, the homeless and precariously housed, individuals at risk of domestic violence, older In 2020 Regional Council approved the addition of four people and newcomers . modular affordable housing units in the Town of Georgina . Located at Housing York Inc ’s. Sutton Youth Shelter and To support the health, safety and well-being of these funded through the Ontario Government’s Social Services vulnerable populations, York Region took a lead role in Relief Fund, these modular housing units will provide new coordinating and collaborating with existing partners to transitional housing units for individuals and families at address the unexpected needs and unforeseen challenges risk of or currently experiencing homelessness . In addition, related to the pandemic . This included setting up 194 new community housing units were also built in the emergency child care for health care and other essential City of Vaughan and City of Markham, and a portable workers, delivering new emergency income supports housing benefit was provided to 258 households . to low-income households, establishing a self-isolation shelter and a transitional shelter to keep homeless While much of 2020 was dedicated to the Region’s populations safe and providing emergency housing response to COVID-19, a number of temporarily providers with support to meet new infection prevention disrupted, non-essential programs and services continue and control requirements . to come back online to support the health, safety and well-being of all York Region residents . As the mass Beyond the monumental response to COVID-19, Regional vaccination of residents continues across the community, Council remained committed to working with all levels Regional Council remains committed to supporting safe of government and community partners to support the communities, delivering affordable housing options and health and well-being of all residents . improving access to health and social services for all In 2020, York Region launched a two-year automated residents . speed enforcement pilot to enforce speed limits in 12
16 Building Sustainable Communities and Protecting the Environment
Top scores in water quality, with 100% of water samples meeting provincial standards
Achieved 99.98% in Chief Drinking Water Inspector’s Annual Report Card
Reached 33.4% canopy cover across York Region
60,539 trees and shrubs planted
Launched 6 electric buses
$24 million in federal investments for source water protection
Engaged more than 50,000 residents through 100 virtual outreach events
17 THE REGIONAL MUNICIPALITY OF YORK | 2020 COMMUNITY REPORT York Region is home to an abundance of natural resources . Water Protection program, York Region takes significant As the community continues to grow, Regional Council steps to protect municipal drinking water sources from remains committed to delivering environmentally contamination and over use . Through this program, sustainable services, encouraging growth in the Region’s Regional Council remains committed to protecting water Urban City Centres, and enhancing and preserving green supplies now and for future generations . space and a clean environment . To achieve this goal, To further support the safe delivery of drinking water Regional Council has made significant investments in across all nine cities and towns, Regional Council remains green technology, sustainable infrastructure and water committed to working with all levels of government to and wastewater innovation . protect drinking water sources from the impacts of In 2020, the COVID-19 global pandemic had significant climate change . impacts on Regional Council’s initiatives to build In 2020, the federal government announced two sustainable communities and protect the environment . significant investments in York Region through the Disaster Responding to the impacts of workplace closures on Mitigation and Adaptation Fund . The first is an $18-million residents, Regional Council deferred the planned water investment in the Newmarket Water and Wastewater and wastewater rate increase for April 1, 2020 resulting Operation Centre to improve efficiency, reduce greenhouse in a $25 million reduction in user rate revenues . At the gas emissions and build resiliency in the ground water same time workplace closures resulted in the processing of supply systems that serve the communities of Newmarket, increased waste tonnage contributing to a $2 1. million cost Aurora, East Gwillimbury and Whitchurch-Stouffville . pressure for the year . The second is an $16-million infrastructure investment Access to safe and reliable drinking water, along with to protect the Lake Simcoe Watershed from storms and waste diversion and water and wastewater processing, flooding and provide clean and safe drinking water to remain services essential to the quality of life of all nearly 50,000 homes and businesses who rely on Lake residents . Throughout 2020, many of the programs Simcoe as a water source . and services related to sustainable communities and As one of the greenest communities in Canada, York environmental protection continued uninterrupted, despite Region continues to be an industry leader in research the Region’s pandemic response . and innovations . This work supports the improvement of In 2020, York Region continued to provide residents with facility and field operations, asset management programs safe and reliable drinking water, achieving a score of 100% and helps shape the design of future infrastructure . for water samples meeting Ontario’s drinking water quality standards and an overall average inspection and sample score of 99 9. 8% in the 2019-2020 Chief Drinking Water Inspector’s Annual Report Card . Drinking water in York Region originates from three sources: Lake Ontario, Lake Simcoe and groundwater wells within York Region . As part of the provincial Source
18 Despite the unforeseen circumstances of the COVID-19 Continued investment in green infrastructure, including global pandemic, York Region continued to participate tree planting and forest restoration, delivers on Council’s in a number of research initiatives to support water, commitment to environmental leadership and provides wastewater, waste management, forestry and energy multiple benefits for the community ranging from climate conservation program delivery . In 2020, York Region joined change mitigation to public health improvements . In 2020, the Canadian Water Network’s COVID-19 wastewater this included the planting of 60,539 trees and shrubs, coalition, partnering with leading scientists to help increasing canopy and woodland over across the Region to develop methods to test for COVID-19 in wastewater . 33 4%. and 23 .2%, respectively, and engaging more than This work led the provincial government to invest more 50,000 residents through 100 virtual outreach events . than $12 million in COVID-19 wastewater surveillance While ridership across York Region’s Transit systems to determine how this information can assist the public declined significantly in 2020, Regional Council remained health response . committed to reducing greenhouse gas emissions . In June Regional Council also continues to be a leader in protecting 2020, York Region Transit launched its first electric bus the natural environment . Through the York Region from the Newmarket Terminal . The launch of electrical Greening Strategy, York Region is delivering significant buses marks the start of a trial to gradually electrify results and contributing to healthier, sustainable the transit fleet . To further reduce York Region’s carbon communities for all residents . footprint, Regional Council has committed $14 million in The achievements of the Greening Strategy proactively energy conservation initiatives over the next five years . preserve and protect the natural environment while Strategies to reduce corporate emissions focus on transit, providing a range of recreation, environmental and health buildings, non-transit fleets and water and wastewater benefits that have been essential to residents throughout processes . the pandemic and will continue to contribute to a high Efforts to build sustainable communities and protect the quality of life for generations to come . natural environment will continue to meet the goals laid out in Vision and will be fundamental in the Region’s post- pandemic recovery .
19 THE REGIONAL MUNICIPALITY OF YORK | 2020 COMMUNITY REPORT Delivering Trusted and Efficient Services
More than 1,800 staff redeployed to help with organizational response to COVID-19
3,500 employees transitioned to working from home
Between 600 and 900 staff continued to work onsite delivering essential services
5.26 million visits to york.ca
More than 30 awards and accreditations received across various departments
Reached 10,000 followers on Instagram, 30,794 followers on Facebook and 38,258 on Twitter
4 Canada’s Top Employer Awards
15 International Association of Business Communicators Awards
20 Ensuring reliable, responsive, effective, efficient and fiscally In early 2020, the Regional Emergency Response responsible regional services is fundamental to good Operation Centre (REOC) opened and activated the REOC government . Corporate management of these services action plan, which included providing regular COVID-19 played a central role in York Region’s 2020 COVID-19 updates, developing an approach to mitigate economic pandemic response and recovery activities and will impacts on businesses and residents, providing targeted continue to do so for years to come . financial relief to local businesses, providing essential Throughout 2020, several areas of the organization came Regional services through modified means and continued together to provide broad support for the corporate collaboration with municipalities, partner agencies and response to COVID-19 and build the Region’s capacity to health care organization . recover . This included communications, data analytics, IT At the same time, a number of activities not directly services and human resources . Support entailed strategic related to the pandemic response continued . communications, analysis of critical data, recruitment of The new administrative building located at 17150 Yonge essential public health staff and the mobilization of staff, Street in the Town of Newmarket opened on time and implementation of safety measures and the transition to under budget . While most staff continued to work virtual York Regional Committee and Council meetings . remotely, York Region Court Services was among the first York Region also continued to monitor the fiscal impacts areas of the organization to resume in-person services, of COVID-19 and led advocacy efforts to secure senior reopening front counter services in September 2020 . This government funding . Legal services analyzed the resumption of services provided opportunity for York implications of numerous provincial directives and public Region to pilot workplace health and safety measures health measures, and along with risk management while also implementing additional measures to protect professionals, provided advice on the implications of the members of the public . pandemic and help plan the Regional response . Advocacy efforts to best support residents continued throughout 2020 in a number of areas . In response to COVID-19, Regional Council advocated to senior levels of government on a range of issues, including public health measures that balanced resident health and safety with the economic interests of businesses, financial support to maintain essential services and boarder measures to slow the spread of COVID-19 .
21 THE REGIONAL MUNICIPALITY OF YORK | 2020 COMMUNITY REPORT In January, Regional Council and the York Region Board Data Analytics and Visualization Services was the first of Health formally responded to the Ontario Ministry of Canadian recipient of the Esri President’s Award for Health’s proposed modernization of public health and Government Information Services, which recognized emergency services . Throughout the consultation, Regional York Region for making a positive impact through Council continued to advocate in favour of maintaining data-informed decision-making . current governance, geography, service delivery for public York Region was recognized with an Excellence in health and indicated strong support for a provincially- Municipal Systems Award from the Municipal Information coordinated and centralized strategy to drive efficiencies, Systems Association Ontario for the innovative and improve data quality and save money across the public collaborative work done through YorkTrax . This system is health system . Council also supported provincial actions a centralized, browser-based solution that was developed to modernize emergency health services, encouraging in-house and used across multiple departments to forecast the accelerated modernization of dispatch technologies and manage growth, prioritize infrastructure delivery to ensure residents receive the best possible level of and enhance customer service . YorkTrax streamlines the emergency medical care . development application review and commenting process, Additional advocacy activities in 2020 included resulting in the continuation of these services during requesting the allocation of funds from the Non-Resident province-wide lockdown and stay-at-home measures . Speculation Tax collected in York Region to support Over the course of the year, York Region was recognized the development of additional programs to increase as one of Greater Toronto’s Top Employers, Canada’s Top housing affordability options for York Region residents, Employers for Young People, Canada’s Best Diversity requesting funding support for the Yonge North Subway Employers and Canada’s Greatest Employers . This Extension and federal funding to further expand marks the first time York Region received all four special the YorkNet broadband network . recognitions in the same year . Despite significant resources allocated to the Region’s York Region’s solid foundation in providing trusted and pandemic response, many program and service areas efficient services to residents will play an important role across the organization continued to receive recognition in post-pandemic recovery and will remain essential as for excellence in public service . more programs and services residents rely on come back For the fifth consecutive year, York Region was recognized online in 2021 . as the Communications Department of the Year from the International Association of Business Communicators . IABC is a global organization, representing non-profits, public sector organizations and Fortune 500 companies from around the world . The IABC has over 80 chapters worldwide, with its largest chapter being Toronto . IABC honours communication excellence on a worldwide and local scale through its Gold Quill and Toronto Ovation Awards .
22 AWARDS AND HIGHLIGHTS ECONOMIC HEALTHY GOOD VITALITY COMMUNITIES GOVERNMENT APEX Award of Excellence York Region Media Group’s MarCom Gold Award for the Newsmaker of the Year for redesign of the York Region MISA Excellence in Municipal Dr . Karim Kurji, Medical Officer Rapid Transit website, yrt ca. System Award for YorkTrax of Health Esri President’s Award for Certificate of Merit from the Silver Award for Innovative York Region’s Enterprise Peter J . Marshall Innovation Management from the Institute of Geographic Information System Award Jury for YorkTrax Public Administration Canada for Greater Toronto Area Top Employer the new Ontario Works service SUSTAINABLE delivery model Canada’s Top Diverse Employer ENVIRONMENT Silver Award for Innovative Canada’s Greenest Employer Trillium award from Landscape Management for the Ontario Works Canada’s Top Employer for Ontario for their outstanding (OW) Transformation project Young People leadership and contribution to the 3M Health Care Quality Team field of horticulture specifically International Association of Business Award (Across a Health System) for the irrigation sector, through the Communicators Communications the partnership work done for the development and delivery of the Department of the Year improving Stroke Outcomes Utilizing Water Smart Irrigation Professional Data and Technology project Government Finance Officers program Association (GFOA) for high-quality 5 separate Commission on 20 years of Forest Stewardship Council budget and financial reporting Accreditations of Rehabilitation Certification for the Management of Distinguished Budget Presentation Facilities International Accreditations the York Regional Forest for Maple and Newmarket Health Government Finance Officers Won the Arboriculture Award of Centres, Psychogeriatric Resource Association (GFOA) Canadian Award Merit from the International Society Consultants and Keswick and Maple for Excellence in Financial Reporting of Arboriculture (Ontario Chapter) for Adult Day Programs High credit ratings in 2020 with both Urban Forestry Moody’s Investors Service and S&P Award of Excellence from the Ontario Global Ratings reaffirmed their credit Water Works Association for ratings for York Region . The Moody’s the Water Reuse Research rating is Aaa/Stable, the highest Demonstration Project possible . While S&P’s is slightly lower at AA+, in 2019 it upgraded the outlook for the Region from stable to positive and maintained that outlook in 2020 .
23 THE REGIONAL MUNICIPALITY OF YORK | 2020 COMMUNITY REPORT 24 The Regional Municipality of York TREASURER’S REPORT Reflecting York Region’s longstanding the property tax levy, were balanced commitment to fiscal prudence, results for against all expected cash outflows . On the year ended December 31, 2020 show this basis, York Region experienced an continued strengthening of York Region’s operating surplus of $88 0. million in balance sheet despite the impacts of the 2020 . In December 2020, Regional Council COVID-19 global pandemic . authorized the contribution of the 2020 When the provincial government imposed operating surplus to a newly established Laura Mirabella, FCPA, FCA, strict public health measures and ordered Pandemic Management Reserve . Commissioner of Finance and Regional Treasurer widespread closures early in 2020 in The financial results in this report are response to the pandemic, York Region took presented on the full accrual basis of quick action to help offset higher Public accounting . For comparability with final Health costs and lower revenues . Non- results, the 2020 Budget Book provided essential hiring was delayed and activities expected revenues, spending and annual that were not needed or not possible surplus on a full accrual basis, which because of public health restrictions were provides the basis of comparison in this curtailed . Pressure of the Region’s budget report . This report also shows 2020 financial was also eased by pandemic-related funding results against the original budget as from senior governments . approved by Regional Council . These factors allowed York Region to stay On the full accrual basis of accounting, within its original budget for 2020 and York Region’s revenues exceed expenses, prepare for expected continuing pressures resulting in an annual surplus of $720 3. in 2021 relating to COVID-19 . The 2020 million from operations over the year . As Regional budget as approved by York a result, the Region’s accumulated surplus Regional Council was presented in a way reached $8 6. billion at the end of 2020, up that showed how cash inflows, including from $7 9. billion at the end of 2019 . The Region’s financial assets, including cash, cash equivalents and investments, rose by $692 5. million . The discussion and analysis that follows, as well as the financial statements themselves, represent key parts of our accountability to residents and businesses .
25 THE REGIONAL MUNICIPALITY OF YORK | 2020 COMMUNITY REPORT OVERVIEW OF TREASURER’S REPORT, FINANCIAL STATEMENTS AND STATISTICAL REVIEW
TREASURER’S REPORT Consolidated Statement of Change in Net Debt The Treasurer’s report expands on the information provided This statement reconciles the change in net debt for in the Region’s financial statements by: the current and prior year . Under public sector financial • Outlining the strategic framework guiding the Region’s reporting in Canada, “net debt” is defined as the difference financial management between a reporting entity’s financial assets and its liabilities . This differs from how the Region uses the term • Giving highlights of the Region’s financial performance “net debt” in other documents to mean its issued debt, in 2020 excluding borrowings on behalf of local municipalities • Discussing financial results for 2020 compared to 2019 and net of sinking fund assets . and the 2020 budget, focusing on the Consolidated Statement of Financial Position and the Consolidated Consolidated Statement of Cash Flows Statement of Operations This statement outlines the Region’s sources of cash, shows • Explaining the framework for planning and reporting how they were applied to meet cash needs and gives the on financial activities and the Region’s responsibilities resulting change in cash and cash equivalents by year-end . for managing its finances and safeguarding assets STATISTICAL REVIEW • Looking at possible risks to the Region’s long-term financial sustainability and how they are managed The financial statements and notes are followed by a statistical review of key financial and non-financial figures YORK REGION FINANCIAL STATEMENTS over the past five years . This review begins on page 73 . York Region’s financial statements follow this Treasurer’s ADDITIONAL FINANCIAL STATEMENTS report . The financial statements describe the Region’s financial position at the end of the year and show how it This document includes two additional sets of financial changed from the previous year . The notes that follow the statements, they are for: financial statement are an integral part of the Region’s • The sinking fund, which is held and reported on financial reporting . separately from other Regional assets . The fund’s purpose is to allow the Region to meet the repayment Consolidated Statement of Financial Position requirements of its sinking fund debt . Sinking-fund debt This statement is the Region’s balance sheet, listing requires that funds equivalent to a share of the debt be its assets, liabilities and accumulated surplus as of set aside on a prearranged schedule before the maturity December 31, 2020 . date . The Municipal Act, 2001, requires sinking funds to be audited annually Consolidated Statement of Operations • Funds held in trust by the Region for residents of This statement reports the Region’s revenues and expenses Newmarket Health Centre and Maple Health Centre, for the year . The net difference is either an annual surplus the Region’s two long-term care homes and donations or annual deficit . Revenues exceeded expenses in the year to those facilities . The Region invests these funds on ended December 31, 2020, resulting in an annual surplus . behalf of the residents and interest earned is credited to the funds
26 remaining three years . In each of the following three years, STRATEGIC FRAMEWORK the outlook is reduced by one year . For the 2020 fiscal year, the main elements guiding While the four-year framework gives overall direction, York Region’s financial management were: Regional Council has the flexibility to make changes each • Vision 2051 and the 2019-2023 Strategic Plan year as conditions warrant . • The 2020 Budget The Region’s budget shows major cash inflows and • The Regional Fiscal Strategy outflows and determines the tax levy needed to achieve VISION 2051 AND THE 2019-2023 the balance between these . It gives decision-makers and other readers a clear picture of where cash resources are STRATEGIC PLAN expected to come from and how they will be applied to all The Region’s long-term direction is provided by Vision 2051, activities, including capital and operations, to meet current which sets out where the Region aspires to be by 2051 . and future needs . Every four years, to coincide with the new term of Regional This annual report provides a set of statements on the full Council, the Region develops a four-year Strategic Plan with accrual basis that together give a full picture of financial the purpose of turning the Region’s long-term vision and activities and results for the year . This aligns with the goals into day-to-day activities . The priorities of the 2019 recommendations of the Public Sector Accounting Board, - 2023 Strategic Plan are economic vitality, a sustainable which develops accounting standards for governments environment, healthy communities and good government . in Canada . The diagram below provides further details . For consistency with financial reporting, the annual Budget Book includes a section entitled “Accrual Budget GOAL Presentation” in which figures for expected revenue, ON ARE ISI AS expense and annual surplus are provided on the same basis as in the annual report . This report compares results for 2020 to the accrual-based budget . AN INNOVATION A PLACE WHERE ECONOMY EVERYONE CAN THRIVE TY RESU UNI LT A REGIONAL FISCAL STRATEGY INTERCONNECTED M RE APPROPRIATE SYSTEMS FOR M A HOUSING FOR ALL CO S MOBILITY AGES AND STAGES The purpose of the Regional Fiscal Strategy, adopted in 2014 and updated annually, is to help York Region achieve long-term financial sustainability in an equitable way over time . It brings together three related elements, as shown A RESILIENT NATURAL in the diagram below . ENVIRONMENT AND AGRICULTURAL SYSTEM OPEN AND LIVING SUSTAINABLY RESPONSIVE GOVERNANCE LIVEABLE CITIES C AND COMPLETE COMMUNITIES
2020 BUDGET The Regional budget provides the financial framework to accomplish the Strategic Plan and ultimately support D S Vision 2051 . Multi-year budgeting is a vital aspect of the financial R framework . At the start of each council term, York Regional Council reviews a four-year plan consisting of a proposed budget for the upcoming year and an outlook for the
27 THE REGIONAL MUNICIPALITY OF YORK | 2020 COMMUNITY REPORT The strategy recognizes the importance of fairness over On the revenue side, York Region Transit operations had time (intergenerational equity): no generation is left to continue as an essential service despite a sharp drop in worse off through the actions of another . This works in ridership that reduced fare revenues to far below forecast . both directions — today’s residents should not be unduly Court Services revenue was impacted by Provincial and burdened to pay for projects that will largely benefit Ontario Court of Justice Emergency Orders that extended later residents and future residents should not be unduly timelines under the Provincial Offences Act, including fine burdened with the costs of projects that largely benefited due date . In light of concerns about the financial impacts of past residents . the lockdown on households, Regional Council also decided Capital management is important because the Region to defer a water rate increase and suspend interest charges must often build major infrastructure like roads, transit and on late property tax payments . water and wastewater systems in advance of the expected The Region was able to compensate for these impacts population and employment growth they will serve . by pausing programs that could not be delivered under Although most of the growth-related costs are expected lockdown conditions, redeploying staff to Public Health to be covered by development charges when growth and other areas to help with the immediate pandemic occurs, debt is often used to bridge the timing gap . Making response, reducing service on many transit routes, offering investments at the best possible time, based on realistic on-demand transit services to replace others and freezing forecasts, helps to reduce debt levels and debt service costs . non-essential hiring . Reserves are funds that are built up over time for By year end, revenues on the full accrual basis of accounting specific purposes, including paying capital-related costs were $2 .8 billion, down $67 4. million from the expected to avoid issuing debt . Under the strategy, the Region has $2 9. billion . Revenues included pandemic-related transfer significantly increased the level of reserves dedicated to payments of $90 6. million from senior levels of government . asset renewal and replacement . A corporate-wide asset The revenue decrease was more than offset by a reduction management plan, endorsed by Regional Council in 2018, of $288 7. million in spending from the expected provides guidance on the size and timing of the needed $2 4. billion . investments . The strategy also saw the creation of a debt reduction reserve . Funded from the tax levy, it is mainly As a result of the strong operating performance, by year- used to cover growth-related capital costs that are not end York Region had: eligible for development charge funding . • Increased its financial assets, including cash, cash The Region’s long-term debt management plan takes equivalents and investments, by $692 5. million, to bring into account borrowing needs over the following 10 years, the total to $5 .2 billion complies with Regional and provincial policies and considers • Created a new Pandemic Management Reserve with a risks to the plan and ways of mitigating them . 2020 year-end balance of $88 0. million that is available for continuing pandemic-related budget pressures • Decreased its net debt as defined for public sector 2020 HIGHLIGHTS reporting purposes by $371 1. million and Realizing the potential fiscal impacts of the pandemic that • Seen an increase of $720 3. million in was declared early in 2020, York Region acted quickly to its accumulated surplus reduce spending across the organization so resources would be available to compensate for pandemic-related pressures on the 2020 budget . The gross impacts of higher spending and below-forecast revenue totaled $190 .2 million over the year . This reflected much higher-than-expected public health and social program spending, as well as unplanned spending on personal protective equipment and other health and safety measures .
28 CHANGES IN FINANCIAL POSITION The Consolidated Statement of Financial Position gives a picture of the Region’s balance sheet at December 31, 2020 . The table below provides a summary .
Consolidated Statement of Financial Position ($ Millions) 2020 Actual 2019 Actual Variance % Change Items Financial Assets 5,224 .0 4,531 .5 692 .5 15 .3% Liabilities 5,415 .3 5,093 .9 321 .4 6 .3% Net Debt (191 .4) (562 .4) 371 .1 (66 .0%) Tangible Capital Assets 8,797 .8 8,449 .8 348 .0 4 .1% Other Non-Financial Assets 22 .4 21 .2 1 .2 5 .7% Accumulated Surplus 8,628 .8 7,908 .5 720 .3 9 .1% Note: numbers may not add due to rounding The Statement of Financial Position reports the financial and non-financial assets, including tangible capital assets, available to the Region . It also lists obligations in the form of liabilities, including debt . Because the Region’s total assets are greater than its liabilities, the statement shows an accumulated surplus .
FINANCIAL ASSETS RISE BY 15.3% The Region’s financial assets include cash and cash equivalents, investments and amounts owed to the Region by third parties, including debt issued by the Region on behalf of local municipalities . The pie chart below shows the breakdown: