Avid ISIS 1000 Readme V5.0.1

Avid ISIS Version 5.0.1

Important Information

Avid recommends that you read all the information in this ReadMe file thoroughly before installing software or attempting to use the Avid ISIS system. This ReadMe provides information that is not in the other Avid ISIS documentation.

This ReadMe applies to the ISIS | 1000 infrastructure only. n Search the Avid Knowledge Base for the most up-to-date ReadMe file, which contains the latest information that might have become available after the documentation was published. To view the online version, visit the Knowledge Base at www.avid.com/support.

This document provides hardware and software requirements, a hardware overview, and other important information. This document also lists limitations and known issues. Physical connection of the system and loading of the system and client software is explained in the Avid ISIS 1000 Setup Guide.

. c Avid recommends that you purchase installation services with your Avid ISIS system. Revision History

Date Revised Release Changes Made

April 5, 2016 v5.0.1 Added support for additional ATTO Thunderlink adapter

March 17, 2016 v5.0.1 Added support for Windows 10

March 8, 2016 v5.0.1 Added support for OS X 10.11

March 2016 v5.0, v5.0.1 Corrected the supported Media Composer versions in “Hardware and Software Requirements” on page 6

February 2016 v5.0.1 Fixed steps in “Support for OS X 10.11 “El Capitan”” on page 4

January 2016 v5.0.1 Added “New in Avid ISIS v5.0.1” on page 4

August 2015 v5.0 New for v5.0 Contents

Accessing the Online Documentation...... 3

If You Need Help...... 3

Avid Training Services ...... 3

Update to ISIS v5.0.1: Support for Windows 10 Clients ...... 4

New in Avid ISIS v5.0.1 ...... 4

Introducing Avid ISIS v5.0 ...... 5

Hardware and Software Requirements ...... 6

Supported ISIS Client Operating Systems ...... 6

Supported Browsers in an ISIS Environment ...... 8

Myricom Drivers...... 9

Intel Ethernet Drivers ...... 9

Qualified and Approved ISIS Switches...... 10

Known Issues ...... 10

Special Notes...... 15

Legal Notices ...... 17

2 Accessing the Online Documentation

Accessing the Online Documentation

The Avid ISIS documentation is accessible in PDF format from the Avid ISIS Knowledge Base.

If You Need Help

If you are having trouble using your Avid product: 1. Retry the action, carefully following the instructions given for that task in this guide. It is especially important to check each step of your workflow. 2. Check the latest information that might have become available after the documentation was published. New information is provided in the ReadMe file, available online. You should always check online for the most up-to-date release notes or ReadMe because the online version is updated whenever new information becomes available. To view the online versions, visit the Knowledge Base at www.avid.com/US/support. 3. Check the documentation that came with your Avid application or your hardware for maintenance or hardware-related issues. 4. Visit the online Knowledge Base at www.avid.com/US/support. Online services are available 24 hours per day, 7 days per week. Search this online Knowledge Base to find answers, to view error messages, to access troubleshooting tips, to download updates, and to read or join online message-board discussions.

Avid Training Services

Avid makes lifelong learning, career advancement, and personal development easy and convenient. Avid understands that the knowledge you need to differentiate yourself is always changing, and Avid continually updates course content and offers new training delivery methods that accommodate your pressured and competitive work environment.

For information on courses/schedules, training centers, certifications, courseware, and books, please visit www.avid.com/support and follow the Training links, or call Avid Sales at 800-949-AVID (800-949-2843).

3 Update to ISIS v5.0.1: Support for Windows 10 Clients

Update to ISIS v5.0.1: Support for Windows 10 Clients

The ISIS v5.0.1 release has now been qualified to work with clients running Microsoft Windows 10.

The v5.0.1 kit includes a new driver version for Intel PRO/1000 NICs in Windows 10 systems. See “Intel Ethernet Drivers” on page 9 for more information.

New in Avid ISIS v5.0.1

The Avid ISIS v5.0.1 release includes the following improvements and fixes.

Support for OS X 10.11 “El Capitan”

This release supports using Macintosh OS X 10.11 (called El Capitan) on client systems. The v5.0.1 kit includes a new Myricom driver for OS X 10.11 systems, in the following location:

\Drivers\ISIS Client\Myricom\myri10ge-1.3.5avid-1500-macosx10.9_10.10_10.11.dmg

Media Composer Issue

This release fixes an issue found on some clients using Media Composer (various versions) with files stored on an ISIS | 1000; in certain I/O playback patterns, Media Composer could stop responding and leave a running process that could not be terminated. Affected clients had to reboot to stop the unresponsive Media Composer process.

Improved Calculation for Disk Partitioning

This release improves the way space is calculated and reported on the 2TB media drives. This enhancement frees up an additional 604GiB (648GB) of usable space on the system, providing 14.36TiB (15.794TB) of total usable space. The additional space is available on new systems and when rebinding a Media Pack on an existing system.

To take advantage of this improvement, do the following: 1. Install v5.0.1. 2. Back up all media on all Workspaces. 3. Delete all Workspaces. 4. Delete the Storage Group. 5. Unbind the Media Packs. 6. Rebind the Media Packs. The additional space is now available.

For more information on binding Media Packs, see the Avid ISIS 1000 Setup and Maintenance Guide.

Support for ATTO ThunderLink™ 10 GbE Adapters for Mac

This release supports using any of the following ATTO ThunderLink adapters for Mac clients: • TLNT-2102-D01 (10GBaseT) — Provides two 10 GbE connections • TLNS-2102-D01 (Optical SFP+) — Provides two 10 GbE connections • TLNS-2101-D00 — Provides one 10 GbE connection

4 Introducing Avid ISIS v5.0

In addition, this release includes the ATTO v2.0.6 driver, which enables 10 Gb connections to OS X.

Install the driver named osx_drv_tlnc_206.dmg from the Drivers/ISIS Client/ATTO folder in the Avid ISIS software kit. Use all the default values and settings.

Fan Speed Firmware Update Available

If your ISIS 1000 is not located in a lab and you are experiencing loud fan noise, you can download and apply the fan speed firmware update, named AvidISISSetup_Firmware_r4.1.7b.bin, from your Master Account. You can apply the update before or after upgrading to v5.0.1. Log in to your Master Account for more information.

Client Guide Documentation Updated

This release includes the correct version of the Client Manager User Guide and help files.

Changes to Documentation Location

As of this release, the Setup Guide and Administration Guide are no longer available from the Management Console. The Client Guide and help files (including localized versions) are still available through the Client Manager. The Avid ISIS v5.0 Documentation page on the Knowledge Base site contains the latest version of all the ISIS documentation for this release.

Introducing Avid ISIS v5.0

Avid ISIS v5.0 introduces and runs exclusively on a new ISIS platform.

Introducing ISIS | 1000

This release introduces the ISIS | 1000, a 2U chassis with two system drives and one Media Pack (10 drives, 2TB each). The system supports the following: • Up to four ISIS | 1000 Engines in one system, for a total of four Media Packs (40 data drives) • Approximately 300 MB/s disk bandwidth per Media Pack for all reads • Approximately 240 MB/s disk bandwidth per Media Pack for all writes (write performance in the Management Console is lower than the actual bandwith by a multiplier of 1.25 to account for RAID6 parity writes) • Aggregate mix of 50/50 reads and writes is approximately 270 MB/s disk bandwidth per Media Pack • Approximately 1.2 GB/s system bandwidth (in a four Engine system) • Up to 30 connected clients (24 active) • Up to 3 million files (and directories)

ISIS | 1000 Specific Software

The v5.0 release runs only on the ISIS | 1000 platform. In addition, the v5.0 client software connects only to ISIS | 1000 systems.

5 Hardware and Software Requirements

Hardware and Software Requirements

To meet the stringent needs of media applications the ISIS family of storage solutions is built using patented intellectual property in ISIS software running on Avid ISIS hardware. Avid tests and qualifies configurations of Avid ISIS software deployed on Avid ISIS hardware. The ISIS System Director is designed to allow the binding of Avid ISIS storage only. Avid has not published its ISIS file system specifications, protocols, or ISIS file system API’s used among the components of the file system (ISIS System Director, ISIS client, ISIS storage expansion engines) and these are subject to change without notice. Therefore, any connection of third party storage as part of an ISIS file system is not a licensed, approved or supported configuration.

The following table provides a list of product clients and infrastructure component software versions supported with ISIS v5.0.x.

Qualified Editing Clients on Avid ISIS v5.0.x Workspaces

Software Version

Media Composer®, including Symphony and NewsCutter Options 8.4.x, 8.5.x

Pro Tools 12

Apple Final Cut Pro X 10.2.1

Adobe Premiere Creative Cloud Premiere Pro v9, Creative Cloud 2015

Blackmagic Design DaVinci Resolve 12

Grass Valley EDIUS Pro 7, 8

Supported ISIS Client Operating Systems

The following table lists the supported Avid client operating systems with Avid ISIS v5.0.1. All of the listed client operating systems support dual 10 Gb Ethernet network interface cards.

Supported Client Operating Systems and Service Packs

Operating System Version and Notes

Mac OS X El Capitan (64-bit kernel) 10.11.x with latest updates

Mac OS X Yosemite (64-bit kernel) 10.10.x with latest updates

Mac OS X Mavericks (64-bit kernel) 10.9.x with latest updates

Mac OS X Mountain Lion (64-bit kernel) 10.8.x with latest updates

Windows 10 (64 bit) Latest Service Pack Defer automatic driver updates; see “Preventing Windows 10 Automatic Driver Updates” on page 7

Windows 8.1 (64 bit) Latest Service Pack

Windows 7 (64-bit) Latest Service Pack

Windows Server 2012 R1, Windows Server 2012 R2 Latest Service Pack

Windows Server 2008 R1, Windows Server 2008 R2 Latest Service Pack

6 Hardware and Software Requirements

Supported Client Operating Systems and Service Packs (Continued)

Operating System Version and Notes

Windows Storage Server 2008 R1, Latest Service Pack Windows Storage Server 2008 R2

Preventing Windows 10 Automatic Driver Updates

On client systems running Windows 10, automatic Windows driver updates can remove critical NIC driver settings needed for the correct functioning of the Avid Client. To prevent disruption of clients running Windows 10 (Professional and Enterprise), you can defer automatic driver updates as follows: 1. Right-click the “This PC” icon (formerly called “This Computer”). 2. Select Properties. 3. Select Advanced System Settings.

4. Click the Hardware tab, then click Device Installation Settings.

7 Hardware and Software Requirements

5. Select the option “No, let me choose what to do.”

6. Select the option “Never install driver software from Windows Update, and deselect the option “Automatically get the device app.”

7. Click Save Changes.

Supported Browsers in an ISIS Environment

The following are the browsers qualified in ISIS v5.0.x. These browsers were qualified with the client operating systems supported in the current release.

Supported Client Browsers per Operating System

Operating System Browsers

Windows Server 2012 R1 & R2a, Windows Storage Server 2008 R2 Internet Explorer 10, 11

8 Hardware and Software Requirements

Supported Client Browsers per Operating System

Operating System Browsers

Windows Server 2008 R1 Internet Explorer 9

Mac OS X 10.8, 10.9, 10.10, 10.11 • Apple Safari • Mozilla Firefox • Google Chrome

Windows 7, 8.1 • Internet Explorer 10, 11 • Mozilla Firefox • Google Chrome

Windows 10 • Internet Explorer 11 • Mozilla Firefox • Google Chrome

a. On Windows Storage Server 2012 R2, you must manually enable Adobe Flash Player through the Server Manager. For more information, see: http://www.tachytelic.net/2014/07/enable-adobe-flash-player-windows-server-2012-r2/

Myricom Drivers

The release kit includes the following Myricom drivers, for Windows and Mac OS X systems, to enable 10 Gb connections. Install the appropriate driver from the Drivers/ISIS Client/Myricom folder in the Avid ISIS software kit.

Myricom Network Drivers per Operating System

Operating System Minimum Supported Driver

Windows Server 2012, and 2008 R1/R2, Windows Myricom_1.1.14_Win_64.msi 8.1, Windows 7 n When installed, the Myricom driver version reports 1.1.13; however, this is the 1.1.14 kit. This kit contains only a fix to the installer.

Mac OS X 10.9, 10.10, 10.11 Myri10ge-1.3.5avid-1500-macosx10.9_10.10_10.11.dmg

Intel Ethernet Drivers

Intel PRO Ethernet adapter boards are recommended for most Windows-based editing systems that connect to the Avid ISIS system. Check the driver version listed in the Windows Control Panel on your Windows clients and ISIS System Directors.

All Intel drivers in the Avid ISIS software kit are in the following folder: \Drivers\ISIS Client\Intel_Pro1000\

9 Known Issues

Intel Network Drivers per Operating System and NIC

Operating System Type of NIC Driver or Notes

Windows 8.1, Windows 10 Intel PRO/1000 PF, Intel i350 T2 Intel_20.4.1_Win_64.exe Windows 8.1, Windows 10 Intel PRO/1000 PT Run Windows Update

Windows Server 2012 R2 Intel i350 only Intel_19.1_Win_64.exe Windows Server 2012 R2 Intel PRO/1000 (PT or PF) Run Windows Update

Windows Server 2012 R1, Any Intel Intel_19.1_Win_64.exe Windows Storage Server 2008 R1, Windows 7

Windows Storage Server 2008 R2 Any Intel Intel_17.4_Win_64.exe

Loading or Updating the Intel PRO Driver on Windows Clients

To load the Intel PRO driver on a Windows system: 1. If applicable, copy the driver titled Intel_xx.x to your system. 2. Double-click the .exe file to expand the compressed file and run the installer. 3. Accept the default settings to install the driver. n The default Intel transmit and receive descriptors are set to 256; however, the Avid ISIS client software sets these descriptors to 1024. For more information, see the Avid ISIS Client Guide.

4. After the driver is installed, restart the Windows system.

Qualified and Approved ISIS Switches

For the ISIS | 1000 v5.0 release, the following switches are supported. See the Avid ISIS 1000 Setup Guide for more information: • Dell N2024 (available from Avid) • Dell N3024 (available from Avid) • NETGEAR XS712T

Known Issues

The following are known issues with the Avid ISIS software. When a workaround exists, it appears in the paragraph directly following the issue description.

ISIS System Issues (Initial Setup)

The following issues exist in the factory-installed ISIS software, and might be seen during initial system setup and configuration. After you configure the ISIS | 1000 and upgrade to the v5.0 release kit available on the Avid download site, these issues will no longer be present.

10 Known Issues

➤ The Chrome browser does not work well with the Avid ISIS Agent interface. Avid recommends using safari, Internet Explorer, or Firefox to open the ISIS Agent.

➤ Perform the initial configuration in one browser session. Do not close the browser part way through and return later to complete it. Doing so can cause unexpected results.

➤ During initial configuration, the Agent page does not indicate which fields are required and which are optional. The following fields are required: • Storage System Name — This is the name of the ISIS shared storage system, whether it consists of one or up to four Engines. If you are configuring multiple Engines into different shared storage systems, each one must have a unique Storage System Name. • Hostname — Each Storage Controller (one in each Engine) must have a unique name. • IP address, Netmask, and Gateway — These are assigned to the Storage Controller in each Engine. If multiple (up to four) Engines belong to the same shared storage system, each Controller must have a unique IP address, but they must use the same Netmask and Gateway. If you are configuring Engines into different shared storage systems, each shared storage system must be on a different subnet from the others. (The Netmask and Gateway for each shared storage system must be different from the Netmask and Gateway used by the others.)

➤ During initial configuration, the Agent page allows you to enter invalid characters in some fields (for example, Storage System Name, Address, Netmask, and Gateway). The Agent performs no checking for valid characters. However, if you enter an invalid name or IP address during configuration, the setup will fail.

Workaround: When configuring a new ISIS | 1000 system, make sure to use only valid characters in these fields, as follows: • Storage System Name, Hostname — Up to 25 English alphanumeric characters; must start and end with a letter (a - z, and A - Z) or number; can contain a dash or hyphen (-). n The system allows you to enter more than 25 characters for the Storage System Name and Hostname, but doing so can result in unexpected behavior. Limit the Storage System Name and Hostname to 25 characters or fewer.

• IP address, Netmask, and Gateway — An IPv4 address, in the form xxx.xxx.xxx.xxx, where any sequence of xxx (called an octet) can be a number from 0 to 255. The value of the first octet (the first sequence of xxx in the full IP address string) cannot be 0. The address must be one that will be recognized in your network environment.

➤ During initial configuration, be careful when entering the values for the IP address, netmask, and gateway. These are on the General page of the setup wizard, under the heading Data Interfaces.

In any network, a range of addresses is available for assignment to different servers and systems in that network. The range is defined by the Network IP Address, which is the starting value, and the Broadcast IP address, which is the ending value of the range. For example, a range can be from 192.168.10.0 through 192.168.10.255. Do not use these addresses for the ISIS system; use a value within that range, such as 192.168.10.1 through 192.168.10.254, inclusive.

Using either the starting or ending IP address value can make the ISIS system unreachable after it reboots.

Workaround: Rerun the Agent setup wizard and enter valid numbers for the IP addresses.

11 Known Issues

➤ During initial configuration, the Agent page does not support entering names for NTP servers in your environment. You must use the NTP server IP addresses only.

➤ During initial configuration, when choosing a time zone (instead of using an NTP server), the Indiana (East) time zone erroneously sets the system time zone to Alaska.

Workaround: To set the system time zone to Indiana, choose Eastern instead of Indiana (East).

➤ During initial configuration, especially when configuring the system time, a popup message might appear indicating that the system must reboot for the change to complete. You can ignore this message. The system does not reboot until the initial setup is complete and you are installing the v5.0 software downloaded from the support site.

Workaround: If a dialog box appears about an action causing the system to reboot, click Cancel, and complete the rest of the configuration and software installation.

➤ During initial configuration, when optionally configuring a DNS server, you cannot use IP addresses in the DNS Server List field. In addition, you must separate the DNS server names with a space; for example, test.local test.test2.local

➤ During initial configuration, when entering a password, the setup wizard allows you to enter a password longer than 8 characters. However, only the first 8 characters are used to authenticate at login. Any characters beyond the first 8 are ignored.

Workaround: Enter a password of 8 characters or fewer.

➤ During initial configuration, to enter an optional Enclosure ID, you must use the number keys in the main typing keypad; you cannot use the numeric/directional keypad (if present). In addition, the Enclosure ID can be a maximum of two digits (0-99). The Agent page does not prevent you from entering a 3-digit number, but only a 2-digit number can be displayed on the Engine control panel.

➤ If an ISIS software upgrade is interrupted, you must restart the Engine before attempting to run the upgrade again.

ISIS System Issues

The following issues exist in the v5.0 release kit available on the Avid download site.

➤ If you resize your browser window while the Management Console is open, the screen might not rescale properly, and drop-down menus and their mouse controls might not work properly.

Workaround: If possible, always keep the browser window sized as large as possible to best display the Management Console.

➤ In the Management Console, the System Logs page displays only the last (most recent) 5000 lines of logs in the table. Older log statements are not displayed.

➤ In the Agent, on the Advanced tab, in the Storage Engine section, when you click All Disks to select any disk to make its LED blink (click the Toggle LED button), if you then click Disks under the Media Pack heading, the page displays only the system Disks instead of the Media Pack disks.

Workaround: Log out of the Agent, then log back in to refresh the Media Pack disks display.

12 Known Issues

➤ When the Engine starts up or reboots, the Media Packs are initialized. During this time, they report a status of Initializing, but might also report an error of Disk Full. You can ignore this error; it goes away when the initialization completes.

➤ When looking at switch statistics for the Dell N2024, Dell N3024, and NETGEAT XS712T, you might see the OutDiscard counter (on Dell switches) or the Transmit Packets Discarded counter (on the NETGEAR switch) incrementing. This is acceptable as long as the rate of discards is no more than 1% of the total packets transmitted, or as long as workflows are not experiencing any dropped frames.

➤ In a multi-Engine ISIS system, after you upgrade the software on the Storage Controller in the first Engine (the System Director), you can upgrade the other Engines (Storage Controllers) through the Management Console. However, this functionality is not working in the Beta version.

Workaround: On the additional Engines, open the Agent and install the upgrade software from the System tab, Configuration heading, Install link.

➤ On an ISIS | 1000 system with a single Workspace, if you move the resize slider all the way to the right, the resize handle disappears, and you are unable to move it back to the left.

Workaround: Do either of the following: Move the slider to the left, then you can zoom in again to the original scale. • Click the Zoom out button on the Workspace size heading until the resize handle becomes visible again. • Change the Workspace size in the Details panel. When the Workspace is resized, the resize handle becomes available.

➤ The Management Console allows you to open the Agent by double-clicking a Media Pack name, disk name, Storage Controller name, or IP address in the Details pane for Engines, Media Packs, or Storage Controllers. However, on a Mac OS X system using the Safari browser, double-clicking names (Media Pack, Disk, or Storage Controller) does not work.

Workaround: Open the Agent by double-clicking an IP address in the Details pane in the Management Console, or by entering the Agent IP address directly in a new Safari browser window, using the address: https://IP_address:5015

➤ When accessing the Storage Manager agent using a Chrome browser, you might receive a “This web page is not available” message.

Workaround: Press the F5 key. When page reloads, on the “Site’s Security certificate is not trusted” window click Proceed anyway.

Client Issues

The following are known issues with the Avid ISIS v5.0 client software. When a workaround exists, it appears in the paragraph directly following the issue description. The ISIS infrastructure issues are documented in the individual sections.

➤ On a client running Mac OS X using a 2 x 1Gb connection to the ISIS | 1000 system, 1:1 10 bit 1080i 59.94 captures can fail due to intermittent long large writes.

➤ During Media Pack rebuilds the Engine performance might not reach the full Engine rating.

13 Known Issues

➤ If one workspace in Client Manager is mounted by Mapping a Network drive in Windows, when you unmount the workspace and then mount a different workspace in Client Manager manually using the same drive letter, Windows Explorer displays the previous workspace name instead of the new workspace name.

➤ The estimated amount of space available (usually measured in an amount of time at a particular resolution) might differ between what Avid ISIS calculates and what the Avid editing system calculates. Avid ISIS accurately reports the amount of space available for file storage. The Avid editing application accounts for overhead in formatting of the media and is more conservative in reporting how much space is available.

➤ The Macintosh Finder might display the Avid ISIS folder contents incorrectly, such as the contents of folders containing items whose name includes a pound sign (#) followed by numeric characters. For example, “project # 12” might be erroneously displayed with some items duplicated and some items missing.

Workaround: Avid recommends avoiding the use of names that include a pound sign (#) followed by numeric characters.

➤ Do not disconnect the PCI interface cable from either a Nitris DX or Mojo DX while it is powered up on the Macintosh editing system. If Avid ISIS is running on this system and the cable is removed, the Macintosh produces a kernel panic and reports ISIS as the problem. You must power down Macintosh before removing the PCI interface cable between the Macintosh and the Nitris DX or Mojo DX. The only way to power down the Nitris DX or Mojo DX system is to shut down the client connected to it.

➤ The Path Diagnostics customized setting for Posix tests does not work correctly on the Macintosh clients.

Workaround: Use the default option to automatically select the File Access Method instead.

Documentation Issues

The following are known issues with the Avid ISIS v5.0 documentation. • The v5.0 Client Manager help button opens the Avid ISIS v4.7 Client help files. In the Client help, disregard references to the following, as they do not apply to this release: - Windows 32-bit, Windows XP and Linux; these client operating systems are not supported in v5.0 - Client licensing - Data Migration Utility - ISIS 7500-07000, ISIS 5500-5000, and ISIS 2500-2000 • The v5.0 Client Guide, available in PDF format on the Avid Support Knowledge Base page and from the Client Manager help link, contains the following errors or omissions: - In addition to the Myricom and Intel PRO network adapters mentioned in the Client Guide, Avid ISIS | 1000 also supports the on-board Intel NICs in the most of the supported client platforms listed in the Avid Configuration Guidelines and Slot Configurations article on the Knowledge Base. - On page 3, under Network Adapter and Driver Installation, the Client Guide says: Most Windows® editing clients require the 1 Gb Intel® Pro/1000 PT or PF Ethernet network adapter to connect to the Avid ISIS system, even if the clients are connected to an external switch. This sentence should read: Most Windows® editing clients require the 1 Gb Intel® Pro/1000 PT or PF Ethernet network adapter to connect to the Avid ISIS system.

14 Special Notes

ISIS | 1000 clients must connect to a switch; direct connection between clients and the ISIS | 1000 is not supported. - On page 5, step 1 in Updating the Myricom Driver on Macintosh Clients, the location of the Myri10GE-xx.dmg file should say: \Drivers\ISIS Client\Myricom.

Special Notes

This section contains important information about the Avid ISIS environment.

User Permissions

A User account with Administrator privileges is required to install Avid ISIS client software on your workstations.

LDAP Requires ASCII User Names and Passwords

The Avid implementation of LDAP (Lightweight Directory Access Protocol) requires that you restrict LDAP user names and passwords to ASCII. The LDAP/ISIS Account Synchronizer searches for groups and their users on an LDAP server and synchronizes (reconciles) user and group accounts by adding or removing users and/or groups from ISIS.

Fast User Switching Not Supported

Fast User Switching is a Windows feature that allows multiple user accounts to log on to a computer simultaneously. Fast User Switching is enabled by default in Windows computers. The Fast User Switching feature and multiple concurrent logged on user modes are not supported in the Avid ISIS environment. The ISIS software does not distinguish the different drive letters mapped to the same workspaces on the same computer. Conflicts appear in the following two scenarios: • When one user maps a drive letter to one workspace and another user maps the same drive letter to a different workspace • When one user maps a workspace to one drive letter, and another user maps a different drive letter for the same workspace.

Multiple ISIS Systems Must be on Separate Networks

If you are setting up multiple ISIS shared storage systems, make sure that each system is on a separate network. Putting multiple ISIS systems on the same subnet can lead to unpredictable results and is not supported.

Macintosh Resource Files and Windows Clients

If Macintosh files are copied to a Windows system with the Macintosh resource fork files, the resource fork files cannot be copied to mounted workspaces from a Windows client. Avid ISIS does not accept Macintosh resource fork files from Windows clients. Appropriate “properties” error messages are displayed if this is attempted.

15 Special Notes

Adobe Premiere Pro

Avid has tested Adobe Premiere Pro as a client in the ISIS | 1000 environments. Adobe Premiere was qualified on Windows 7 64-bit and Macintosh v10.9.5 and v10.10.3 operating systems.

Adobe Premiere clients follow the same guidelines as for Avid editors in regard to the Avid ISIS Client Manager Preference settings. The default Client Type setting is set to Medium Resolution (limited to resolutions that draw 16 MB/s or less). Use the High Resolution setting when working with High Definition media (resolutions that draw higher than 16 MB/s). There are some HD resolutions that draw less than 16 MB/s for a single stream, but you should still use the High Resolution setting (for example, XDCAMHD 50). For more information, see the Knowledge Base at www.avid.com/support.

Final Cut Pro X Software

Avid has tested Final Cut Pro X as a client in the ISIS | 1000 environments. There is no Avid restriction on the QuickTime version. Use the QuickTime version recommended in the Final Cut Pro application. Avid ISIS supports Final Cut Pro X Macintosh clients in Switched Media Network (Layer 2), Routed Media Network (Layer 3), and Non-media Optimized Network (Mixed Layer 2 and 3) environments.

Uninterruptible Power Supply

Avid highly recommends using an Uninterruptible Power Supply (UPS) with all Avid ISIS components.

Without a UPS if you lose power while capturing media, you might lose some data for newly captured media.

16 Legal Notices

Legal Notices Product specifications are subject to change without notice and do not represent a commitment on the part of Avid Technology, Inc.

This product is subject to the terms and conditions of a software license agreement provided with the software. The product may only be used in accordance with the license agreement.

This product may be protected by one or more U.S. and non-U.S patents. Details are available at www.avid.com/patents.

This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/).

Part of the software embedded in this product is gSOAP software.

THE SOFTWARE IN THIS PRODUCT WAS IN PART PROVIDED BY GENIVIA INC AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

The following disclaimer is required by Apple Computer, Inc.: APPLE COMPUTER, INC. MAKES NO WARRANTIES WHATSOEVER, EITHER EXPRESS OR IMPLIED, REGARDING THIS PRODUCT, INCLUDING WARRANTIES WITH RESPECT TO ITS MERCHANTABILITY OR ITS FITNESS FOR ANY PARTICULAR PURPOSE. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY PROVIDES YOU WITH SPECIFIC LEGAL RIGHTS. THERE MAY BE OTHER RIGHTS THAT YOU MAY HAVE WHICH VARY FROM STATE TO STATE.

Permission to use, copy, modify, distribute, and sell this software [i.e., the TIFF library] and its documentation for any purpose is hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in all copies of the software and related documentation, and (ii) the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific, prior written permission of Sam Leffler and Silicon Graphics.

THE SOFTWARE IS PROVIDED “AS-IS” AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.

The following disclaimer is required by the Independent JPEG Group: This software is based in part on the work of the Independent JPEG Group.

Redistribution and use in source and binary forms are permitted provided that the above copyright notice and this paragraph are duplicated in all such forms and that any documentation, advertising materials, and other materials related to such distribution and use acknowledge that the software was developed by the University of California, Berkeley. The name of the University may not be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED ``AS IS'' AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. This software is provided " as is" without express or implied warranty.

Permission to use, copy, modify, distribute, and sell this software for any purpose is hereby granted without fee, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation, and that the name of Daniel Dardailler not be used in advertising or publicity pertaining to distribution of the software without specific, written prior permission. Daniel Dardailler makes no representations about the suitability of this software for any purpose. It is provided " as is" without express or implied warranty.

17 Legal Notices

Permission to use, copy, modify, and distribute this software for any purpose without fee is hereby granted, provided that this entire notice is included in all copies of any software which is or includes a copy or modification of this software and in all copies of the supporting documentation for such software.

THIS SOFTWARE IS BEING PROVIDED " AS IS" , WITHOUT ANY EXPRESS OR IMPLIED WARRANTY. IN PARTICULAR, NEITHER THE AUTHOR NOR AT&T MAKES ANY REPRESENTATION OR WARRANTY OF ANY KIND CONCERNING THE MERCHANTABILITY OF THIS SOFTWARE OR ITS FITNESS FOR ANY PARTICULAR PURPOSE.

This product includes software developed by the University of California, Berkeley and its contributors.

The following disclaimer is required by Paradigm Matrix: Portions of this software licensed from Paradigm Matrix.

The following disclaimer is required by Ray Sauers Associates, Inc.: “Install-It” is licensed from Ray Sauers Associates, Inc. End-User is prohibited from taking any action to derive a source code equivalent of “Install-It,” including by reverse assembly or reverse compilation, Ray Sauers Associates, Inc. shall in no event be liable for any damages resulting from reseller’s failure to perform reseller’s obligation; or any damages arising from use or operation of reseller’s products or the software; or any other damages, including but not limited to, incidental, direct, indirect, special or consequential Damages including lost profits, or damages resulting from loss of use or inability to use reseller’s products or the software for any reason including copyright or patent infringement, or lost data, even if Ray Sauers Associates has been advised, knew or should have known of the possibility of such damages.

The following disclaimer is required by Videomedia, Inc.: “Videomedia, Inc. makes no warranties whatsoever, either express or implied, regarding this product, including warranties with respect to its merchantability or its fitness for any particular purpose.”

“This software contains V-LAN ver. 3.0 Command Protocols which communicate with V-LAN ver. 3.0 products developed by Videomedia, Inc. and V-LAN ver. 3.0 compatible products developed by third parties under license from Videomedia, Inc. Use of this software will allow “frame accurate” editing control of applicable videotape recorder decks, videodisc recorders/players and the like.”

The following disclaimer is required by Ultimatte Corporation: Certain real-time compositing capabilities are provided under a license of such technology from Ultimatte Corporation and are subject to copyright protection.

The following disclaimer is required by 3Prong.com Inc.: Certain waveform and vector monitoring capabilities are provided under a license from 3Prong.com Inc.

The following disclaimer is required by Interplay Entertainment Corp.: The “Interplay” name is used with the permission of Interplay Entertainment Corp., which bears no responsibility for Avid products.

This product includes portions of the Alloy Look & Feel software from Incors GmbH.

This product includes software developed by the Apache Software Foundation (http://www.apache.org/).

This product may include the JCifs library, for which the following notice applies: JCifs © Copyright 2004, The JCIFS Project, is licensed under LGPL (http://jcifs.samba.org/). See the LGPL.txt file in the Third Party Software directory on the installation CD.

Avid Interplay contains components licensed from LavanTech. These components may only be used as part of and in connection with Avid Interplay.

Attn. Government User(s). Restricted Rights Legend U.S. GOVERNMENT RESTRICTED RIGHTS. This Software and its documentation are “commercial computer software” or “commercial computer software documentation.” In the event that such Software or documentation is acquired by or on behalf of a unit or agency of the U.S. Government, all rights with respect to this Software and documentation are subject to the terms of the License Agreement, pursuant to FAR §12.212(a) and/or DFARS §227.7202-1(a), as applicable.

Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. Apple and Macintosh are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. Autodesk, AutoCAD, HumanIK, Maya, MotionBuilder, Revit, and 3ds Max are registered trademarks or trademarks of Autodesk, Inc., and/or its subsidiaries and/or affiliates in the USA and/or other countries. Cisco and Catalyst are registered trademarks of Cisco in the United States and certain other countries. Dell and Dell Precision are trademarks or registered trademarks of Dell Computer Corporation. Dell Networking is a registered trademark of Dell Inc. HP is a registered trademark of Hewlett-Packard Company. Intel is a registered trademark of Intel Corporation. Windows is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. All other trademarks contained herein are the property of their respective owners.

Avid ISIS Version 5.0.1 ReadMe • Revised April 5, 2016