Avid ISIS 1000 Readme V5.0.1
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Avid ISIS Version 5.0.1 Important Information Avid recommends that you read all the information in this ReadMe file thoroughly before installing software or attempting to use the Avid ISIS system. This ReadMe provides information that is not in the other Avid ISIS documentation. This ReadMe applies to the ISIS | 1000 infrastructure only. n Search the Avid Knowledge Base for the most up-to-date ReadMe file, which contains the latest information that might have become available after the documentation was published. To view the online version, visit the Knowledge Base at www.avid.com/support. This document provides hardware and software requirements, a hardware overview, and other important information. This document also lists limitations and known issues. Physical connection of the system and loading of the system and client software is explained in the Avid ISIS 1000 Setup Guide. c Avid recommends that you purchase installation services with your Avid ISIS system. Revision History Date Revised Release Changes Made April 5, 2016 v5.0.1 Added support for additional ATTO Thunderlink adapter March 17, 2016 v5.0.1 Added support for Windows 10 March 8, 2016 v5.0.1 Added support for OS X 10.11 March 2016 v5.0, v5.0.1 Corrected the supported Media Composer versions in “Hardware and Software Requirements” on page 6 February 2016 v5.0.1 Fixed steps in “Support for OS X 10.11 “El Capitan”” on page 4 January 2016 v5.0.1 Added “New in Avid ISIS v5.0.1” on page 4 August 2015 v5.0 New for v5.0 Contents Accessing the Online Documentation. 3 If You Need Help. 3 Avid Training Services . 3 Update to ISIS v5.0.1: Support for Windows 10 Clients . 4 New in Avid ISIS v5.0.1 . 4 Introducing Avid ISIS v5.0 . 5 Hardware and Software Requirements . 6 Supported ISIS Client Operating Systems . 6 Supported Browsers in an ISIS Environment . 8 Myricom Drivers. 9 Intel Ethernet Drivers . 9 Qualified and Approved ISIS Switches. 10 Known Issues . 10 Special Notes. 15 Legal Notices . 17 2 Accessing the Online Documentation Accessing the Online Documentation The Avid ISIS documentation is accessible in PDF format from the Avid ISIS Knowledge Base. If You Need Help If you are having trouble using your Avid product: 1. Retry the action, carefully following the instructions given for that task in this guide. It is especially important to check each step of your workflow. 2. Check the latest information that might have become available after the documentation was published. New information is provided in the ReadMe file, available online. You should always check online for the most up-to-date release notes or ReadMe because the online version is updated whenever new information becomes available. To view the online versions, visit the Knowledge Base at www.avid.com/US/support. 3. Check the documentation that came with your Avid application or your hardware for maintenance or hardware-related issues. 4. Visit the online Knowledge Base at www.avid.com/US/support. Online services are available 24 hours per day, 7 days per week. Search this online Knowledge Base to find answers, to view error messages, to access troubleshooting tips, to download updates, and to read or join online message-board discussions. Avid Training Services Avid makes lifelong learning, career advancement, and personal development easy and convenient. Avid understands that the knowledge you need to differentiate yourself is always changing, and Avid continually updates course content and offers new training delivery methods that accommodate your pressured and competitive work environment. For information on courses/schedules, training centers, certifications, courseware, and books, please visit www.avid.com/support and follow the Training links, or call Avid Sales at 800-949-AVID (800-949-2843). 3 Update to ISIS v5.0.1: Support for Windows 10 Clients Update to ISIS v5.0.1: Support for Windows 10 Clients The ISIS v5.0.1 release has now been qualified to work with clients running Microsoft Windows 10. The v5.0.1 kit includes a new driver version for Intel PRO/1000 NICs in Windows 10 systems. See “Intel Ethernet Drivers” on page 9 for more information. New in Avid ISIS v5.0.1 The Avid ISIS v5.0.1 release includes the following improvements and fixes. Support for OS X 10.11 “El Capitan” This release supports using Macintosh OS X 10.11 (called El Capitan) on client systems. The v5.0.1 kit includes a new Myricom driver for OS X 10.11 systems, in the following location: \Drivers\ISIS Client\Myricom\myri10ge-1.3.5avid-1500-macosx10.9_10.10_10.11.dmg Media Composer Issue This release fixes an issue found on some clients using Media Composer (various versions) with files stored on an ISIS | 1000; in certain I/O playback patterns, Media Composer could stop responding and leave a running process that could not be terminated. Affected clients had to reboot to stop the unresponsive Media Composer process. Improved Calculation for Disk Partitioning This release improves the way space is calculated and reported on the 2TB media drives. This enhancement frees up an additional 604GiB (648GB) of usable space on the system, providing 14.36TiB (15.794TB) of total usable space. The additional space is available on new systems and when rebinding a Media Pack on an existing system. To take advantage of this improvement, do the following: 1. Install v5.0.1. 2. Back up all media on all Workspaces. 3. Delete all Workspaces. 4. Delete the Storage Group. 5. Unbind the Media Packs. 6. Rebind the Media Packs. The additional space is now available. For more information on binding Media Packs, see the Avid ISIS 1000 Setup and Maintenance Guide. Support for ATTO ThunderLink™ 10 GbE Adapters for Mac This release supports using any of the following ATTO ThunderLink adapters for Mac clients: • TLNT-2102-D01 (10GBaseT) — Provides two 10 GbE connections • TLNS-2102-D01 (Optical SFP+) — Provides two 10 GbE connections • TLNS-2101-D00 — Provides one 10 GbE connection 4 Introducing Avid ISIS v5.0 In addition, this release includes the ATTO v2.0.6 driver, which enables 10 Gb connections to OS X. Install the driver named osx_drv_tlnc_206.dmg from the Drivers/ISIS Client/ATTO folder in the Avid ISIS software kit. Use all the default values and settings. Fan Speed Firmware Update Available If your ISIS 1000 is not located in a lab and you are experiencing loud fan noise, you can download and apply the fan speed firmware update, named AvidISISSetup_Firmware_r4.1.7b.bin, from your Master Account. You can apply the update before or after upgrading to v5.0.1. Log in to your Master Account for more information. Client Guide Documentation Updated This release includes the correct version of the Client Manager User Guide and help files. Changes to Documentation Location As of this release, the Setup Guide and Administration Guide are no longer available from the Management Console. The Client Guide and help files (including localized versions) are still available through the Client Manager. The Avid ISIS v5.0 Documentation page on the Knowledge Base site contains the latest version of all the ISIS documentation for this release. Introducing Avid ISIS v5.0 Avid ISIS v5.0 introduces and runs exclusively on a new ISIS platform. Introducing ISIS | 1000 This release introduces the ISIS | 1000, a 2U chassis with two system drives and one Media Pack (10 drives, 2TB each). The system supports the following: • Up to four ISIS | 1000 Engines in one system, for a total of four Media Packs (40 data drives) • Approximately 300 MB/s disk bandwidth per Media Pack for all reads • Approximately 240 MB/s disk bandwidth per Media Pack for all writes (write performance in the Management Console is lower than the actual bandwith by a multiplier of 1.25 to account for RAID6 parity writes) • Aggregate mix of 50/50 reads and writes is approximately 270 MB/s disk bandwidth per Media Pack • Approximately 1.2 GB/s system bandwidth (in a four Engine system) • Up to 30 connected clients (24 active) • Up to 3 million files (and directories) ISIS | 1000 Specific Software The v5.0 release runs only on the ISIS | 1000 platform. In addition, the v5.0 client software connects only to ISIS | 1000 systems. 5 Hardware and Software Requirements Hardware and Software Requirements To meet the stringent needs of media applications the ISIS family of storage solutions is built using patented intellectual property in ISIS software running on Avid ISIS hardware. Avid tests and qualifies configurations of Avid ISIS software deployed on Avid ISIS hardware. The ISIS System Director is designed to allow the binding of Avid ISIS storage only. Avid has not published its ISIS file system specifications, protocols, or ISIS file system API’s used among the components of the file system (ISIS System Director, ISIS client, ISIS storage expansion engines) and these are subject to change without notice. Therefore, any connection of third party storage as part of an ISIS file system is not a licensed, approved or supported configuration. The following table provides a list of product clients and infrastructure component software versions supported with ISIS v5.0.x. Qualified Editing Clients on Avid ISIS v5.0.x Workspaces Software Version Media Composer®, including Symphony and NewsCutter Options 8.4.x, 8.5.x Pro Tools 12 Apple Final Cut Pro X 10.2.1 Adobe Premiere Creative Cloud Premiere Pro v9, Creative Cloud 2015 Blackmagic Design DaVinci Resolve 12 Grass Valley EDIUS Pro 7, 8 Supported ISIS Client Operating Systems The following table lists the supported Avid client operating systems with Avid ISIS v5.0.1.