Product Recalls, Imperfect Information, and Spillover Effects: Lessons from the Consumer Response to the 2007 Toy Recalls
NBER WORKING PAPER SERIES PRODUCT RECALLS, IMPERFECT INFORMATION, AND SPILLOVER EFFECTS: LESSONS FROM THE CONSUMER RESPONSE TO THE 2007 TOY RECALLS Seth M. Freedman Melissa Schettini Kearney Mara Lederman Working Paper 15183 http://www.nber.org/papers/w15183 NATIONAL BUREAU OF ECONOMIC RESEARCH 1050 Massachusetts Avenue Cambridge, MA 02138 July 2009 We gratefully acknowledge the helpful comments of Severin Borenstein, Jonathan Guryan, Judy Hellerstein, Ginger Jin, Arik Levinson, Soohyung Lee, Nuno Limao, and Abigail Wozniak as well as seminar participants at the University of Maryland, Rotman School of Management, the Energy Institute at U.C. Berkeley, Georgetown, UC-Davis, UC-Irvine, and University of Michigan. We thank Danny Kim at NPD for answering our questions about the toy sales data and Kevin Mak at the Rotman Finance Lab for his assistance with assembling the stock price data. Molly Reckson provided capable research assistance. Financial support from the AIC Institute for Corporate Citizenship at the Rotman School of Management is gratefully acknowledged. The views expressed herein are those of the author(s) and do not necessarily reflect the views of the National Bureau of Economic Research. NBER working papers are circulated for discussion and comment purposes. They have not been peer- reviewed or been subject to the review by the NBER Board of Directors that accompanies official NBER publications. © 2009 by Seth M. Freedman, Melissa Schettini Kearney, and Mara Lederman. All rights reserved. Short sections of text, not to exceed two paragraphs, may be quoted without explicit permission provided that full credit, including © notice, is given to the source. Product Recalls, Imperfect Information, and Spillover Effects: ¸˛Lessons from the Consumer Response to the 2007 Toy Recalls Seth M.
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