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Quarterly Performance Review Quarter Economic Development and Regeneration Quarterly Performance Review Quarter 3 1st October 2012 – 31st December 2012 Scrutiny Version Executive Summary Area Arts & Leisure Customer Service Excellence Award After an intense two day assessment the Arts & Leisure Service Area were successful in achieving the “Customer Service Excellence” status. The service was assessed by an external assessor against 57 criteria surrounding five key drivers of satisfaction - Delivery, Timeliness, Information, Professionalism and Staff Attitude. The service achieved a "compliance plus" which is the highest recognition for going above and beyond within our customer standards, which are only awarded to a handful of organisations, along with three partial compliance, which acts as a spur for improvement and promotes the concept of "continuous improvement”. Albert Avenue Pools HOTA - Sea survival, new bookings scheduled until March 2013. Monday pool sessions for the Kingston Upon Hull Kayak Club have increased to accommodate demand. Friday evening booking - additional session for 9 weeks to deliver street games activities commenced on 19th December 2012. Due to the success of the 1st Advanced Swimming Skills session held in August, a 2nd Survival Challenge for Level 5+ was scheduled during October Half Term. This session was designed to enhance the swimming skills of the individual and achievements were rewarded with an ASA Certificate & Badge. Beverley Road Baths The new external signage for Beverley Road Baths was completed in the final week of September 2012. Hull Collegiate School have made several bookings for use of the large swimming pool as part of their curriculum for 2012/2013. Swimming lessons have commenced for BEM groups on a Thursday morning in collaboration with the Humber Sports Partnership.. The successful ‘Why Weight?’ Group run in partnership with the PCT have requested a third weekly session at the facility. Stepney Primary School made their annual trip to sketch and take rubbings of the Victorian tile work as part of their curriculum. Costello Stadium Costello Stadium hosted the British Darts Organisation (BDO) multi board playoffs on Wednesday 10th and Thursday 11th October 2012. The two days of Darts saw in excess of 600 players visit the site each day in an attempt to qualify for the Hull City Hall televised stages of the UK masters and also the BDO Lakeside Championships. 150 pupils from East Riding Schools attended the Stadium on 16th October to take part in their annual School Sports Hall Athletics event. Over the weekend of the 10th and 11th November 2012 the stadium hosted the annual Hull & District Model Railway Fair. In excess of 1800 people attended the event which took place in the stadiums main hall. The event has already being rebooked for November 2013. The Stadium was host venue to the Humberside Hound Association Winter Show. In excess of 250 hounds and their owners attended hoping to be best in show. The association has already booked the stadium for the Spring event in April 2013 as well as their winter event in November 2013. The Stadium has been successful in obtaining funding to host a 6 week block of athletics coaching for youth ages 10 -13 years. The sessions which take place on a Friday evening between 5pm to 6pm allow those youth participating an opportunity to try out a wide range of athletic disciplines. If successful the course will be continue in 2013 and form part of the stadium athletics coaching offer. The stadium hosted a Chi Running Workshop on Sunday 25th November 2012. The workshops aim was to “teach bio mechanically correct running technique, increasing energy efficiency and reducing the risk of injury”. The workshop was open to adults and was suitable for complete beginners to ultra marathon runners. East Hull Pools Following a short closure after the boiler failures at East Hull Pools, both large and small pools boilers have now been replaced and the pools re-opened on Monday 29th October 2012. New 8th Edition Pool Lifeguard course commenced in January 2013. There were 12 places available, once completed the course will give opportunity to apply for jobs in the leisure industry. Ennerdale Leisure Centre On Sunday 7th October 2012 Ennerdale held the Kingston upon Hull Swimming Club Hull Open Gala. On Tuesday 9th October 2012 Ennerdale held a Hull Wasps Basketball Training Event. The session was covered by the media as a launch for forthcoming games to be held on a weekend, as Ennerdale Leisure Centre is the new Hull Wasps Home Venue. On Saturday 20th October 2012 Ennerdale hosted the Halliwick (Disabled) swimming Gala. On Monday 29th October 2012 Ennerdale held a Lemon Tree Children’s Centre Halloween Party for under 5’s in the Small Pool & Soft play areas. The Small Pool was dyed green for the occasion. On Saturday 3rd & Sunday 4th November Ennerdale Leisure Centre played host to the York City Baths Gala two day event. Woodford Leisure Centre On Sunday 4th and 25th November W.L.C held 2 regional Gymnastics competition for ages 8 – 12 years, 200 spectators and 80 participants attended. The City Of Hull club (based at W.L.C) finished 1st in the medal table on the 25th November. On Sunday 4th November Woodford Judo club held a Judo seminar for 80 participants which proved very popular and resulting in another booking on Sunday 2nd December. ‘Try it at Woodford’ Sports Development and First Step Sports, ran a 10 week programme of Olympic Inspired Sport and Physical Activities for children aged 5 – 8 years. Sports Development funded two Leisure Assistants to undertake a sports leader award, so they could carry on the session into January. A New course of adult swimming lessons started on Monday 5th November due to customer demand, the lessons continued into December. Andrew Marvell school hired the shokk gym (junior gym) as part of their after school programme for 11 – 14 year olds. The Arena, City Hall, New Theatre A number of sell-outs were achieved, including Ed Sheeran, Micky Flannagan, Frankie Boyle, and both the Hull City Council promoted Christmas Party Nights at City Hall (dancing and dining option). Other autumn events which also achieved excellent or sell out attendances included Ross Noble, Rhod Gilbert, and Al Murray and sales for the forthcoming Hairspray in February look set to achieve sell out performances. The Winmau World Darts Masters successfully took place on 17th to 21st October with the staged events at City Hall and play-offs at Costello. This resulted in the largest ever global TV audience for this major event with coverage by ESPN and BBC Worldwide who secured coverage on ESPN3 USA, ESPN Live and ESPN On Demand in addition to live coverage on Eurosport and Eurosport Asia. A number of successes at the Arena include the following:- Jamie Whiteman who is a 17 year old performance squad skater and who recently represented Great Britain in the last European Youth Olympics as well as being a level 1 coach has moved ice rinks from Nottingham to Hull Arena.. The Arena has featured in the popular television series Dancing on Ice with filming taking place of Olympic Gold medallist Luke Campbell's training sessions in his home town of Hull. The Stingray’s season is well underway and the team are attracting good numbers to the Arena. A number of sell-outs/near sell-outs have now taken place for the autumn season which include the following:- Ed Sheeran (Arena) – sold out Rhod Gilbert (City Hall – sold out Frankie Boyle (City Hall) – 98% The Hairy Bikers (City Hall) – 99% Kevin Bridges (City Hall) – 99% Al Murray (City Hall) – 99% Ross Noble (City Hall) – 92% Jimmy Carr (City Hall) – 97% Christmas Party Nights at City Hall sold out for the Dining and Dancing option. The service is also receiving strong sales for Spring 2013 productions at Hull New Theatre including ‘Cats’ and ‘in particular for Hairspray’ which went on sale on 7th September and has already achieved advance sales of over £200,000. The new orchestral season at City Hall in partnership with. Orchestras Live has attracted additional funding and activity; the service has been selected to be part of the First Time Live funded touring programme for young people. This is an innovative new touring programme targeting young people aged between 10 and 14 years and addresses barriers, particularly cost, that prevent young people attending orchestral concerts. Dates are scheduled in for March 2013 with the Royal Philharmonic Orchestra to deliver this part of the orchestral programme. The Spring 2013 programme is strong and diverse across the venues with large scale touring productions which include the Royal Shakespeare Company with ‘A Winter’s Tale’, Hairspray, Cats, Dolly Parton’s new musical ‘9 to 5’ and ‘Priscilla Queen of the Desert’ to mention a few, as well as a number of live contemporary standing concerts including Simple Minds. The Arena has now seen the introduction of live stream for the Stingrays Games to those fans that are based in locations such as Edinburgh and are unable to get to see the games. This has increased the audience and also generated extra income for the Stingrays Club. City Cultural Arts Development Development There were a number of significant dance events in October, all part of our ongoing programme to develop the range and quality of the dance offer in the City. These included :- Phoenix Dance Theatre at Hull Truck Theatre, Retina Dance Company at Hull Truck Theatre Danza at Fruit. Danza is a regional dance platform which included two dance companies from Hull as well as work from York, London and Leeds. Very positive feedback was received from the Arts Council about the quality and numbers at Danza, and audiences are growing for all of our dance work.
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