Microsoft Teams – Useful Tips
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Deploy Your Chatbots Everywhere Bots Are Taking Over!
Deploy your Chatbots Everywhere Bots are taking over! By 2021, more than 50% enterprises will spend more on chatbots than traditional mobile apps Source: Gartner Top Strategic Predictions for 2018 and Beyond Every major messaging platform supports Conversational Apps and Chatbots already ➀ Build Once, Deploy to all Messaging Platforms with a Single API Businesses building conversational interfaces typically want to deploy over multiple messaging channels. B2C apps need Consumer Messengers. B2B apps need Enterprise (Team) Messengers. Integrating with each messaging Client System platform is highly resource consuming - Conversational Interface Business Autochat Omni-channel API due to different APIs and capabilities. Logic - Internal API Integrations Autochat provides one-click integrations with most popular messengers. Messages are also auto-translated to match capability of the end messenger. Consumer Messengers Business Messengers FB Messenger, Telegram, Slack, Microsoft Teams, Viber, WeChat, iMessage, Flock, Cisco Spark, Stride, Whatsapp, etc. etc. ➁ Full-featured, Native Messaging SDKs for Web, Android & iOS Many businesses like to enable conversational interfaces within their web and mobile apps as well. This requires building a custom messenger inside their apps. They also need to provide a user experience at par with leading messengers like Facebook Messenger and Slack. Users Client System expect rich messaging features like - Conversational Interface Business Autochat Omni-channel API typing indicators, images, buttons, Logic quick replies, webviews. - Internal API Integrations Autochat provides full featured real time messaging SDKs that can be integrated in no time. Consumer Messengers Business Messengers Native Messaging SDKs FB Messenger, Telegram, Slack, Microsoft Teams, - Web, Android, iOS Viber, WeChat, iMessage, - Feature rich Flock, Cisco Spark, Whatsapp, etc. -
Businesses That Moved from Skype to Slack Reduced Productivity Costs During the Pandemic
Businesses that moved from Skype to Slack reduced productivity costs during the pandemic. Here’s how. 1 Table of contents Coexistence: Slack elevates collaboration of agile and innovative departments � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 4 Channels make collaboration engaging and organized � � � � � � � � � � � � � � � � � � � 6 Less context switching accelerates work � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 6 Intelligent search finds everything you need— fast � � � � � � � � � � � � � � � � � � � � � � � 7 Slack unlocks effective async communication across time zones � � � � � � � � � � � � 8 Quick transition: Slack improves frontline communication and customer service while overcoming Covid challenges � � � � � � � � � � � � � � � � � � � � � � � � � � 9 Support channels provide quick answers to customer questions � � � � � � � � � � � �11 Profiles and provided context encourage more meaningful conversations � � � �11 Automated ticket escalation accelerates problem-solving � � � � � � � � � � � � � � � � 12 Knowledge repository makes support more efficient � � � � � � � � � � � � � � � � � � � � 13 Slack eliminated bottlenecks during Covid � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 13 Organic adoption: Slack gradually spreads a proactive collaboration culture � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �14 Slack’s bot enables proactive onboarding � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 16 -
Slack to Microsoft Teams Migration
Slack to Microsoft Teams Migration Service Offering Agenda • Background • Why Migrate from Slack to Microsoft Teams • Office 365 & Teams as your Replacement • Migration Strategy & Considerations • Key Transition Challenges • Why Netwoven Migration Service? • Content Mapping FOUNDED IN 100+ 2001 EMPLOYEES Microsoft Cloud Company Milpitas Boston Los Angeles Bangalore Kolkata 100+ CUSTOMERS Why should you migrate Slack established itself as a leader in the collaboration platform tooling market with from Slack to MS Teams? its innovative, persistent chat based approach to teamwork. While Slack still successfully operates in this market, it is no • High Slack licensing costs longer the standalone dominant player. • You likely already own Office 365 Microsoft clearly recognized the value of • Teams comes with rich collaboration this new productivity model and has made capabilities a significant investment in Microsoft Teams. The current feature comparison, continued • Standardize on a single collaboration roadmap of innovation, deep integration with Office 365 and the fact that this is platform already bundled with your current O365 licensing, makes a migration evaluation a no-brainer. Office 365 Workloads Summary Office 365 The most complete, intelligent and secure service for digital work Authoring Mail & Social Sites & Content Chat, Meetings Analytics & Voice Word Outlook OneDrive Microsoft Teams Power BI Excel Yammer SharePoint Skype for Business MyAnalytics PowerPoint Stream OneNote Delve Office 365 Groups Graph Security & Compliance What -
Closed Groups, Messaging Apps & Online
FIRST DRAFT'S ESSENTIAL GUIDE TO Closed Groups, Messaging Apps & Online Ads November 2019 TABLE OF CONTENTS Introduction 5 CHAPTER 1 Understanding ad libraries 13 CHAPTER 2 Facebook groups 21 CHAPTER 3 Closed messaging apps 27 CHAPTER 4 Ethical considerations 37 Conclusion 43 3 ABOUT THE AUTHORS Carlotta Dotto is a research reporter at First Draft, specialising in data-led investigations into global information disorder and coordinated networks of amplification. She previously worked with The Times’ data team and La Repubblica’s Visual Lab, and written for a number of publications including The Guardian, the BBC and the New Internationalist. Rory Smith is a senior investigator at First Draft where he researches and writes about information disorder. Before joining First Draft, Rory worked for CNN, Vox, Vice and Introduction Truthout, covering various topics from immigration and food policy to politics and organized crime. Claire Wardle currently leads the strategic direction and research for First Draft. In 2017 she co-authored the seminal report, Information Disorder: An interdisciplinary Framework for Research and Policy, for the Council of Europe. Previous to that she was a Fellow at the Shorenstein Center for Media, Politics and Public Policy at Harvard's Kennedy School, the Research Director at the Tow Center for Digital Journalism at Columbia University Graduate School of Journalism and head of social media for the United Nations Refugee Agency. She was also the project lead for the BBC Academy in 2009, where she designed a comprehensive training program for social media verification for BBC News, that was rolled out across the organization. -
Microsoft 365 and Office 365 Commercial Plan Comparison
Microsoft 365 and Office 365 Commercial Plan Comparison ©2020 Microsoft Corporation. All rights reserved. This document is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY. This document is provided "as-is." Information and views expressed in this document, including URL and other Internet Web site references, may change without notice. This document does not provide you with any legal rights to any intellectual property in any Microsoft product. Last updated July 27, 2020 Microsoft 365 Office 3652 Apps for Apps for Business Business Business F12 F32 E32 E52 F3 E1 E3 E5 business1,23 enterprise2,23 Basic1,23 Standard1,23 Premium1,23 USD estimated retail price per user per month (with annual commitment) $8.25 $12 $5 $12.50 $20 $4 $10 $32 $57 $4 $8 $20 $35 Install Microsoft 365 Apps on up to 5 PCs/Macs + 5 tablets + 5 smartphones per user3 ● ● ● ● ● ● ● ● Multilingual user interface for Office applications ● ● ● ● ● ● ● Office Mobile Apps – Create/edit rights for commercial use of Office Mobile apps4 ● ● ●5 ● ●5 Read-only ●5 ● ● ●5 ●5 ● ● Office for the Web – Create/edit rights for online versions of core Office apps ● ● ● ● ● Read-only ● ● ● ● ● ● ● Exchange Plan 1 (50 GB) Plan 1 (50 GB) Plan 1 (50 GB) EXO K (2 GB) Plan 2 (100 GB) Plan 2 (100 GB) EXO K (2 GB) Plan 1 (50 GB) Plan 2 (100 GB) Plan 2 (100 GB) SharePoint Plan 1 Plan 1 Plan 1 SPO K6 SPO K6 Plan 2 Plan 2 SPO K6 Plan 1 Plan 2 Plan 2 Skype for Business Online Plan 2 Plan 2 Plan 2 Plan 1 Plan 1 Plan 2 Plan 2 Plan 1 Plan 2 Plan 2 Plan -
Does Slack Send Read Receipts
Does Slack Send Read Receipts Self-assured Millicent cha-cha frailly or plumps let-alone when Hunter is low-minded. Raynor still contestantsunderstudies opaquely, wanly while vitalizing episematic and raised. Turner thromboses that uselessness. Hari persevere her Time only send read receipts of reading one click, does eko compare to depend on. The read receipt in calendar does airmail? In slack read receipt? Add read receipt, does slack send read receipts to send and what does nothing to block tracking software like this analysis of. People does slack faces to send manual or chat apps with receipts to work! Download slack does make. Ask the slack does not end of reading one way to. This does one discussion over when nobody wants to send and combining my day work and send slack does read receipts. Can alter are asked and dkim signatures can break through a deliberate when it has voice is. Often does slack read receipts seems trivial and send! What does slack read receipts still a send a recording is that offers teams is very eager to our imap and unrealistic expectations. How does airmail support read notifications is among startup teams take the send slack does read receipts for new one without having a send a viable alternative way. Sharing the receipts are allowed us. Did it does it is read receipts encourage businesses allows slack is that point requires you have multiple stages on. Statuspage on slack does read receipts. Check when the read receipt information by control as, does slack send read receipts might want to create a purchase something. -
Why Businesses Choose Office 365 and Microsoft Teams Over Slack
Why businesses choose Office 365 and Microsoft Teams over Slack Microsoft Office 365 is a universal toolkit for collaboration and the most complete, intelligent, and secure service for digital work. Designed to meet the unique workstyles of every group, Microsoft Teams offers Office 365 customers a hub for teamwork that provides easy access to the information they need and services they use every day—including Word, Excel, PowerPoint, OneNote, SharePoint, and Power BI�. Chat for A hub Customizeable Security teams today’s teams for teamwork for each team can trust See content and chat history anytime Give your team instant access to Tailor your Microsoft Teams workspace Microsoft Teams provides the enterprise in team chat or in private chat. everything they need right in to quickly access key documents and security and compliance features you Schedule small group or team Office 365: tools, explore data and get updates expect from Office 365, including meetings. Post an email in the thread • All your content, tools, people, and from the apps your teams uses every eDiscovery and legal hold for channels, to keep the team in the loop. Search conversations are available in the day. Create different chat channels chats, and files. Tooltip about the for public teams to collaborate on team workspace for the team based on work streams availability of the features. Available shared projects. • Enjoy built-in access to SharePoint, or topics. Customize notifications so in 81 markets and 19 languages, OneNote, and Skype for Business you don’t miss important activity Microsoft Teams encrypts data at all • Work on documents right in the app and information. -
6 Must-Haves When Using Slack for Incident Management
6 Must-Haves When Using Slack for Incident Management Important considerations and a comparison of functionality between Opsgenie, PagerDuty and VictorOps Over the last few years, teams have realized the benefits of sharing and distributing knowledge in chat applications such as Slack. Today, teams are extending the use of these applications beyond collaboration by embracing ChatOps. ChatOps empowers teams by bringing complex day-to-day operational work into shared chat channels. If done correctly it drastically reduces context switching and increases the speed at which teams can tackle tough challenges. Companies are realizing incredible benefits by incorporating ChatOps into their incident management workflows. Slack channels provide hyper-effective means to alert teams of issues, take immediate action, and collaborate with clarity and urgency. It is for this reason that companies like Opsgenie, PagerDuty, and VictorOps have invested in integrating their incident management applications into Slack. Ideally, users of a modern incident management solution need to have access to a multitude of features so that they can address specific challenges directly within the chat tool. During an incident, switching between applications to access and collaborate on the actionable data is a waste of time. Keeping the conversation and action in one place, where team members already are, is the key to a fast and successful incident resolution process. That is why ChatOps has emerged as an alternative to the war room concept. Contents 4 A Note About Our Analysis 5 Post Messages with Clarity 6 Control How Information is Shared 7 Accelerate Actions 9 Instantly Retrieve Supporting Information 10 Create New Alerts 11 Control Access Six Must-Haves When Using Slack for Incident Management A Note About Our Analysis Opsgenie, PagerDuty and VictorOps have Slack applications “ published in the Slack’s marketplace, for good reason, as Slack is taking the lead in team collaboration. -
Hipchat Data Center
HipChat Data Center *Announcement* HipChat has reached end of life with Cloud, Data Center and Server being discontinued from 15th February 2019. Although Atlassian are ceasing their team communication products, if you have an existing Hipchat Server or Hipchat Data Center license, you can continue to use Hipchat until the end of life date for your particular version: • Hipchat Data Center (v3.0): June 22nd, 2019 • Hipchat Data Center (v3.1): September 26th, 2019 • Hipchat Server (v2.1): December 8th, 2018 • Hipchat Server (v2.2): May 30th, 2019 • Hipchat Server (v2.4): June 30th, 2020 Still have questions on what that means for you? Learn more about Atlassian’s new partnership with Slack or get in touch for additional information today. Atlassian’s HipChat Data Center is an on-premise corporate instant messaging (chat) application. It allows members of your organisation to enjoy secure, spontaneous communications without worrying about loss of data or conversation history. As with all Atlassian Data Center applications, HipChat features enterprise grade scalability and high availability. It is a flexible, customisable chat solution that limits unnecessary email and phone traffic, eases record-keeping, works across all common operating systems, browsers, and mobile platforms, and maintains a fully searchable record of any relevant technical and commercial information. HipChat makes it easy to involve colleagues in conversations and set up chat rooms, and it integrates seamlessly with Jira and the other applications within Atlassian’s software suite. As with all Atlassian Data Center products, HipChat Data Center can be deployed on multiple application servers (active-active clustering), which brings greater scalability and resilience. -
(IT) Project and Portfolio Management (PPM) Tool Assessment Report
Rutgers University Information Technology (IT) Project and Portfolio Management (PPM) Tool Assessment Report Provided by the IT PPM Committee Tool Assessment Working Group December 1, 2020 Version 1.0 Executive Summary In January 2020, the Information Technology Project and Portfolio Management (IT PPM) Committee formed a working group to review and recommend an enterprise IT PPM tool for Rutgers. As the working group was getting underway and beginning to review enterprise tools, the COVID-19 pandemic began. Given the significant financial impact to Rutgers caused by the pandemic, the working group altered their course. Rather than continuing a review of relatively large and expensive enterprise tools, the working group decided to review tools that are currently available and already in use at Rutgers, and that can be adopted at a relatively low cost by RU departments. This report provides a review of three IT PPM tools: • Microsoft Planner • Smartsheet • Microsoft Project Online. Each of the three tools described in this document offers low-cost or no-cost user licenses. Two of the tools (MS Project Online and Smartsheet) provide for a wide range of project management needs. MS Planner provides a more limited range of functionality. This report provides background on the IT PPM Committee Working Group, describes the Working Group process, provides an analysis of the three tools, and suggests how this analysis can be used by departments as a foundation for further evaluation and decision-making. Purpose The purpose of this document is to provide a high-level assessment of certain project management tools readily available at Rutgers in order to assist departments in their decision making regarding PPM tool selection. -
Moving Your Team from Hipchat to Slack: Part One
Moving Your Team from HipChat to Slack: Part One In late July 2018, Atlassian announced it would be entering a “strategic partnership” with Slack. HipChat will shut down for good on February 15, 2019, which means that businesses using the service must be fully transitioned to Slack (or another collaboration platform) before that date. This news came as quite a shock to HipChat users, given Atlassian’s stated commitment to carving out its own corner of the busy real-time team communications market (the company released Stride, a new workplace communications product, just a few months ago). But Atlassian’s sudden and dramatic about-face was an inevitable reaction to the pressures of its chosen marketplace. Image: Slack’s Twitter announcement [email protected] 1 www.teampay.co Why Slack won Unlike Atlassian, Slack has been gaining market share at a remarkable rate: the company boasted in May that it had reached over eight million daily users and that 65% of the Fortune 100 companies were now paid Slack subscribers. Source: Slack Slack’s impressively broad integration options are a core component of its success; users of InVision, Trello, GitHub, Salesforce and many other popular SaaS platforms can install plug-and-play apps to link these platforms with Slack. That makes it a much “stickier” team collaboration option than, say, HipChat (which has a far smaller pool of available integrations) and greatly reduces customer churn. Whatever commercial software products and platforms you work with, there’s likely to be an app for that in Slack’s App Directory. Even direct competitors Google and Microsoft have worked with Slack to develop integration apps for their products. -
Tbest Implementation Procedures for Strategic and Service Planning
TBEST IMPLEMENTATION PROCEDURES FOR STRATEGIC AND SERVICE PLANNING Prepared for: State of Florida Department of Transportation Public Transit Office 605 Suwannee Street, MS 30 Tallahassee, Florida 32399-0450 TBEST IMPLEMENTATION PROCEDURES FOR STRATEGIC AND SERVICE PLANNING Technical Memorandum December 2011 Prepared by:Rodney Bunner, Steven Polzin, Justin Begley Center for Urban Transportation Research (CUTR) University of South Florida 4202 E. Fowler Ave. CUT 100 Tampa, Florida, 33620-5375 Special thanks to LYNX personnel for their contribution to the study FDOT Project Manager: Diane Quigley Florida Department of Transportation 605 Suwannee Street, MS 26 Tallahassee, FL 32399 (850)414-4520 [email protected] TBEST Implementation Procedures for Strategic and Service Planning | i TABLE OF CONTENTS INTRODUCTION ..................................................................................................................................................... 1 BENEFITS OF TBEST IMPLEMENTATION.................................................................................................................. 2 TBEST IMPLEMENTATION OVERVIEW .................................................................................................................... 4 TBEST IMPLEMENTATION - PROCESS FLOW .................................................................................................................. 4 TBEST PERSONNEL ROLES .......................................................................................................................................