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Deploy Your Chatbots Everywhere Bots Are Taking Over! Deploy your Chatbots Everywhere Bots are taking over! By 2021, more than 50% enterprises will spend more on chatbots than traditional mobile apps Source: Gartner Top Strategic Predictions for 2018 and Beyond Every major messaging platform supports Conversational Apps and Chatbots already ➀ Build Once, Deploy to all Messaging Platforms with a Single API Businesses building conversational interfaces typically want to deploy over multiple messaging channels. B2C apps need Consumer Messengers. B2B apps need Enterprise (Team) Messengers. Integrating with each messaging Client System platform is highly resource consuming - Conversational Interface Business Autochat Omni-channel API due to different APIs and capabilities. Logic - Internal API Integrations Autochat provides one-click integrations with most popular messengers. Messages are also auto-translated to match capability of the end messenger. Consumer Messengers Business Messengers FB Messenger, Telegram, Slack, Microsoft Teams, Viber, WeChat, iMessage, Flock, Cisco Spark, Stride, Whatsapp, etc. etc. ➁ Full-featured, Native Messaging SDKs for Web, Android & iOS Many businesses like to enable conversational interfaces within their web and mobile apps as well. This requires building a custom messenger inside their apps. They also need to provide a user experience at par with leading messengers like Facebook Messenger and Slack. Users Client System expect rich messaging features like - Conversational Interface Business Autochat Omni-channel API typing indicators, images, buttons, Logic quick replies, webviews. - Internal API Integrations Autochat provides full featured real time messaging SDKs that can be integrated in no time. Consumer Messengers Business Messengers Native Messaging SDKs FB Messenger, Telegram, Slack, Microsoft Teams, - Web, Android, iOS Viber, WeChat, iMessage, - Feature rich Flock, Cisco Spark, Whatsapp, etc. - All message types Stride, etc. ➂ Augment with Bots & AI platforms Some companies use Bots & AI Chatbot & AI Platforms platforms to build entire or part of their API.ai (DialogFlow), conversational interface. Such Amazon Lex, etc. platforms typically support only a few messaging channels out of the box. Autochat is integrating with popular platforms so that our users can leverage all the benefits of Autochat Client System platform even while building with third - Conversational Interface Business Autochat Omni-channel API party platforms. Logic - Internal API Integrations Consumer Messengers Business Messengers Native Messaging SDKs FB Messenger, Telegram, Slack, Microsoft Teams, - Web, Android, iOS Viber, WeChat, iMessage, - Feature rich Flock, Cisco Spark, Whatsapp, etc. - All message types Stride, etc. ➃ Conversations between Customers & Team members Conversations with customers happen Chatbot & AI Platforms Helpdesk & Support across channels today. Companies API.ai (DialogFlow), Front, Desk, Intercom, need to use multiple solutions for Amazon Lex, etc. Freshdesk, Zendesk, etc. talking to their customers - email, messengers, social media, live chat, etc. Autochat opens up a powerful use case for businesses to talk to their Client System customers across channels without - Conversational Interface Business Autochat Omni-channel API having to make their team use multiple Logic tools to manage conversations across - Internal API Integrations multiple channels. Consumer Messengers Business Messengers Native Messaging SDKs FB Messenger, Telegram, Slack, Microsoft Teams, - Web, Android, iOS Viber, WeChat, iMessage, - Feature rich Flock, Cisco Spark, Whatsapp, etc. - All message types Stride, etc. ➄ Bot to Human handover, Human to Bot handover Once the conversational app and Chatbot & AI Platforms Helpdesk & Support human helpdesk, both are connected API.ai (DialogFlow), Front, Desk, Intercom, to messaging channels via Autochat, Amazon Lex, etc. Freshdesk, Zendesk, etc. we provide switching between the two at any point in middle of a conversation. This opens up another set of interesting use cases. A sales team Client System member after answering queries of a - Conversational Interface Business Autochat Omni-channel API customer can hand over to a Logic conversational app to complete the - Internal API Integrations purchase. Similarly, a bot upon receiving a question that it doesn’t understand can hand over the control to a human for answering. Consumer Messengers Business Messengers Native Messaging SDKs FB Messenger, Telegram, Slack, Microsoft Teams, - Web, Android, iOS Viber, WeChat, iMessage, - Feature rich Flock, Cisco Spark, Whatsapp, etc. - All message types Stride, etc. ➅ Ready to integrate Conversational Analytics tools There are already several cloud-based Chatbot & AI Platforms Helpdesk & Support Conversation Analytics analytics service for builders of API.ai (DialogFlow), Front, Desk, Intercom, Chatbase, Dashbot, conversational interfaces. These Amazon Lex, etc. Freshdesk, Zendesk, etc. Botanalytics, etc. services help analyze and optimize conversational apps for better user experience. With Autochat, they can do one click integrations with popular analytics Client System services. They can even use multiple - Conversational Interface Business Autochat Omni-channel API services to analyse without doing Logic multiple integrations. They can even - Internal API Integrations switch their analytics service without losing all the past data and starting afresh. Consumer Messengers Business Messengers Native Messaging SDKs FB Messenger, Telegram, Slack, Microsoft Teams, - Web, Android, iOS Viber, WeChat, iMessage, - Feature rich Flock, Cisco Spark, Whatsapp, etc. - All message types Stride, etc. Why shouldn’t businesses just build all this themselves? ➀ ➁ ➂ ➃ Single Unified API Constantly Evolving Scalable Infra Get to Market Fast No need to learn every APIs and Capabilities of Few thousand Just focus on building messaging channel on all messaging channels conversations or few the business logic of the market that your constantly change. You million. Our infra can your conversational app customers demand. can adapt to all of them handle it with no and leave everything Access all rich features with no effort on your additional effort from else to us. across all popular part. your side. channels. Upcoming Feature - Cleaner text for Better Bots r u thr? are you there? User Message Processing by Message to to Autochat Autochat Chatbot Contractions & Lingo Upcoming Feature - Cleaner text for Better Bots Do you ahve it? Do you have it? User Message Processing by Message to to Autochat Autochat Chatbot Common Typos Upcoming Feature - Cleaner text for Better Bots email e-mail email e mail User Message Processing by Message to to Autochat Autochat Chatbot Standardisation of Spelling Variations Founding Team Tarun Jain Sunil Mohan Ranta Product & Marketing Technology & Engineering https://www.linkedin.com/in/jaintarun/ https://www.linkedin.com/in/smranta/ [email protected] [email protected] +91.98492.12452 +91.814.237.5412.
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