The Ind u s t r y’s Contribution to Community Deve l o p m e n t

Insurance Information Institute I.I.I. Members ACE USA Insurance Group American Agricultural Insurance Children — Company American International Group, Inc. A Community’s Greatest American Re-Insurance Company American Skyline Insurance Company Resource Atlantic Mutual Companies n this issue of Imp a c t , we have chosen to Other stories in Imp a c t include a water Bituminous Insurance Companies highlight the talents of young people and pre v ention program through Nei g h b o r h o o d Chubb Group of Insurance Companies insurance companies’ efforts to reach out Housing Ser vices of New Yor k; a partn e r s h i p CNA I to them. As the official corporate sponsor of with the Institute for Business & Home Saf e t y CUMIS Insurance Society, Inc. the Arts Council’s Neighborhood Studios pro- and Nationwide to complete construction on De Smet Farm gram, Tra v elers made it possible for teenage the nation’s first disaster-resistant Habitat for Company of South Dakota students to work next to professional artists in Humanity house; a radiothon supported by Erie Insurance Group textiles, ceramics, photography, theater and Sel e c t i v e Insurance Group to help raise funds music. A compelling public service announce- for a summer camp program for people with Foundation Reserve Insurance ment is the work of the teen driving safety ini- de v elopmental disabilities; and the Nat i o n a l Company, Inc. ti a t i v e “Lookin’ Out.” Crafted by teens for Urban League’s Corporate Leadership Awa r d GE Employers teens, the initiative is the collaboration of Eri e pr esented to Insurance for its out- standing support of the League’s educational Corporation Insurance Group and the Erie School District. in i t i a t i v es. GEICO Safety is also a concern to the industry. 21st Century recently conducted a series of Fin a l l y , we could not publish this issue GeneralCologne Re safety fairs throughout California to help without observing the one-year anniver s a r y of The Harford Mutual Insurance pa r ents understand the state’s car seat law. September 11th. Highlighted here are sever a l Companies GE Emp l o yers Reinsurance Corporation is of the many observances by insurers country- educating people about the dangers associated wide. Also included is a story on the efforts of Group, Inc. with flying glass. Th r ough Project Saf e g u a rd , One B eacon Insurance, which helped a major B Holyoke Mutual Insurance Company the company has performed safety glass ret r o- de p a r tment store at Ground Zer o get back to Group fits at 12 childcare centers in the last two years. business just five months after the disaster. Lloyd’s America Inc. Celebrating diver s i t y , Prudential and Marsh Inc. Chubb Insurance Companies partn e r ed with MetLife Auto & Home their gay and lesbian employee associations to Millville Mutual Insurance Companies ob s e r ve and sponsor events for Gay Pri d e Nationwide Month, using this opportunity to showca s e Gor don Stew a r t Pres i d e n t Norfolk & Dedham Group their support and dedication to meeting the financial needs of these individuals. Insurance Information Ins t i t u t e OneBeacon Insurance Group Prudential Property & Casualty Group Inside: SAFECO Insurance Companies The St. Paul Companies, Inc. Child Safety Seat Program ...... 1 SCOR U.S. Corporation Insurers Observe Gay Pride Month...... 3 Selective Insurance Group, Inc. Inside: Protecting Communities from Glass Hazards...... 4 State Farm Fire and Casualty Company Swiss Reinsurance America Corporation Pr“Lookin’eserving Out California”Teen Driver’s Historic Safety Mission Initiativ...... 1e ...... 6 Travelers Insurance PrBringingoject Senior the P...... 4ower of Art to Communities ...... 8 and Fire Insurance ASeptember Mariachi 11th: Festival One...... 6 Year Later ...... 9 Company ProRestorationviding Quality Leads toChild Renewal Care ...... 8...... 13 Trenwick America Reinsurance “Fortified”A Program Habitatfor Scholars for Humanity...... House ...... 1510 Corporation Water Intrusion Program ...... 17 Unitrin Property and Casualty “Young Americanos” Photos...... 12 Insurance Group SCARC Radiothon ...... 18 USAA National Urban League Honors Insurer ...... 18 Utica National Insurance Group Westfield Group X.L. Insurance Company, Ltd.

Winter 2002/03 Vol. 8 No.2 Impact is published by the Insurance Information Institute, 110 William Street, New York, N.Y. 10038; 212-346-5500. Editor: Diane Portantiere, Manager ©2002 Insurance Information Institute, www.iii.org or www.insurance.info. Cover photo: Tony Gould-Davis. The Driving For ce Behind Child Saf e t y Sea t s

ccording to the National Highway Traffic Sa f e t y A Administration (NHTSA), motor vehicle accidents are the leading cause of death for children. NHTSA research shows that 96 percent of parents believe their children are properly buck- led in their safety seats, yet national data Actor Erik Estrada demonstrates child seat safety with parent. from actual inspections show at least 80 percent of children riding in child safety seats are improperly restrained. Moreover, 71 percent of traffic fatalities and 66 percent of injuries could be prevented if every parent properly used appropriate car seats for their children.

ince 1958, 21st Century t r a n s p o rt children in automobiles. In an unprecedented part n e r s h i p, the Insurance has taken pride in its 21st Century’s program invo l ve s California Highway Pa t rol (CHP), Scommitment to automobile a series of safety fairs conducted in has joined with 21st Century to pro- safety as well as its dedication to u n d e r s e rved communities thro u g h- vide specially trained officers to con- s e rving the community. Bl e n d i n g out California as well as the pro d u c- duct the safety seat inspections at the these ideals into a perfect combina- tion of Child Safety Seats: A Pare n t ’s fairs and contributed valuable infor- tion, the company recently launched Gu i d e to help parents understand mation for the production of the a child seat safety program to help C a l i f o r n i a’s car seat law and the Pa re n t’s Gu i d e. raise awareness of the need to safely basics of properly restraining a child. “As a California-based company,

1 “A child safety seat, pro p e rly installed, can make the d i f f e rence between a safe, healthy child and one that’s i n j u red or killed.”

we are committed to helping our “A child safety seat, properly install- meet actor Erik Estrada, who playe d f e l l ow Californians obtain proper ed, can make the difference betwe e n Of ficer Frank Po n c h e rello on the T V car seats and life-saving advice on a safe, healthy child and one that’s s h ow CHi Ps, who signed on as a h ow to protect their young childre n i n j u red or killed.” celebrity spokesperson for the eve n t s . while driving,” said Joyce Pr a g e r, At the safety fairs, CHP office r s Estrada re i n f o rces the insurance com- community relations director for inspect the current seat being used by p a n y’s message to always pro p e r l y 21st Century. pa r ents, ensure that the seat is work- buckle up children. “Child safety Safety fairs have already been ing and age appropriate, and then seats save lives. As a concerned pare n t held in Los Angeles, San Fr a n c i s c o , demonstrate proper safety seat instal- of a young child, I urge eve ry pare n t Sacramento and Fresno, with thre e lation for parents. If the officers deter- to get the right seats for their chil- m o re planned in Ontario, Sa l i n a s mine the safety seat is broken, rec a l l e d d ren and make sure the child safety and San Di e g o. Based upon the gre a t or unfit for use, 21st Century rep l a c e s seats are installed pro p e r l y,” said response this program has re c e i ve d , the seat with a new one free of charge. E s t r a d a . monthly events are being planned for At the events thus far, nearly 50 per- The Pare n t ’s Gu i d e contains use- 2 0 0 3 . cent of the seats inspected have need- ful information such as what feature s The law, which went into effect ed replacement and not a single safety to look for in a safety seat, which in Ja n u a ry 2002, re q u i res that a child seat inspected had been prop e r l y safety seat should be used, and car passenger restraint (child safety seat installed, underscoring the need for a seat safety tips. The guide is ava i l a b l e or booster seat) be used on all chil- sustained public education campaign. in English and Spanish and can also d ren until they are at least six ye a r s In addition to receiving poten- be obtained at the company’s We b old or 60 pounds. CHP Commis- tially life-saving inspections, fair par- site at www.21st.com or by calling sioner D.O. “Sp i k e” Helmick noted, ticipants have the opportunity to 1 - 8 0 0 - 2 1 1 - S AVE. ■

21st Century employ- ees and CHP staff worked the Sacra- mento, CA event in October. Here, some of the 65 child safety seats that were dis- carded because they did not meet state requirements.

2 Ins u r ers Obs e r ve Gay Pride Mon t h

hr oughout the month of June, Prudential Financial, Inc. and Chubb Ins u r a n c e Companies partn e r ed with their gay and lesbian employee associations to observe T and financially sponsor events for Gay Pride Month.

he Emp l o yee Association of its 11th yea r , the celebration included Gay Men, Lesbians, Bis e x u a l s a parade, food, crafts, art exhibits, and Tand Transgenders (EAGL E S ) a display of the Names Project quilt. is one of Prudential Fin a n c i a l ’s six “ Prudential was pleased to join Business Res o u r ce Groups that the with Jersey Pride in this ye a r’s cele- in s u r er partners with regularly to help bration,” said Brian Justice, Bu s i n e s s em p l o yees and individuals that share Management, Individual Life common characteristics, interests, and Insurance at Prudential Financial and pr ofessional disciplines. The month- p resident of EAGLES. “As a fir s t long observance, which supported the time sponsor, we we re thrilled to theme “Together We’ll Grow,” includ- w o rk with the individuals and orga- ed a keynote address from Chastity nizations re p resented there . Bono, activist, author and daughter of Prudential Financial honors the con- en t e r tainer Cher and the late tributions of many cultures and Co n g r essman Sonny Bono. g roups and looks to help its employ- Both Prudential Financial and ees understand and appreciate the Chubb participated in the annual customs and traditions that exist in Gay , Lesbian, Bis e x u a l , t o d a y’s work f o rce and global mark e t- Names Project quilt pays tribute to Tra n s g e n d e r ed and Int e r s e xe d place.” victims of AIDS and HIV. (G L B TI) Pride Celebration. Now in Continued on page 16

3 Project Saf e g u a rd : Pr otecting Communities from Glass Hazards

ver y yea r , hundreds of children are injured as a result of GE ERC employees take a playing near glass doors and windows. Sha r ds of broken or break following a retrofit of the Jewish Community Center sh a t t e r ed glass can cause serious damage. Th a t ’s why GE in Overland Park, Kansas. E On the cover: Sharron Davies Emp l o yers Reinsurance Corporation (ERC) has sponsored a community- and Nik Sandars, Bekaert Specialty Films, demonstrate based initiative called Project Saf e g u a r d to educate people about the the importance of safety glass dangers associated with flying glass. at a London childcare center.

4 hr ough Project Saf e g u a r d, GE raising public awareness of flying glass wi n d o ws in the basement level shat- ER C is demonstrating that dangers and the need for greater pre- te r ed, but stayed in place, thanks to the Tpeople can take simple steps vention measures . safety and film. Ruder said the to reduce their exposure to the risk of Most rec e n t l y , employees of GE contractors wer e amazed that the film injuries and damage from flying glass, ERC ’ s headquarters in Overland Park , held the glass in place. “They kept run - whether it be as a result from sever e Kansas, conducted a similar safety ning their hands over and over the glass wea t h e r , hurricanes or earthquakes. ret ro fi t at the Jewish Community tr ying to find a place where a piece of Project Saf e g u a r d spans the Center in that city. the glass could be felt,” she said. “Wh i l e globe — from London, England, to “Th r ough Project Saf e g u a r d, GE th e r e wer e no children in the center Ov erland Par k, Kansas. This past ER C hopes to draw public attention because of the holidays and ren o vat i o n s , su m m e r , volunteers performed a safety to the issue of child safety and encour- this type of breakage could have shat- ret ro fi t at three London childcare cen- age other community and childcare te r ed glass all over our children . ” ters which serve more than 80 chil- centers to take simple steps to make Kathy Tra g e r , director of the dr en. To enhance safety, vol u n t e e r s their own facilities safer,” said Dea n Sal v ation Army Childcare Center in applied safety film to windows , Davison, vice president at GE ERC. Kansas City, Missouri, arrived at work installed shatter-resistant light bulbs The first Project Saf e g u a r d ret ro fi t one day to find that glass in one of the and secured heavy objects that could was conducted in August 2000. Sin c e ce n t e r ’s windows had been smashed. fall and cause injury. To assist with the then, GE ERC has performed safety And although the glass cracked in London project, GE ERC enlisted the ret ro fi ts at 12 childcare centers bene- many directions, it remained unsplin- help of two prominent women — fiting more than 1,430 children te r ed and stayed in place. Due to the U.K. Olympic swimmer and televi- ar ound the world from Kansas City to safety and security film, the window sion personality Sha r r on Davies and London. was not shattered and the would-be Ar en Almon-Kok, founder of the Ginny Rud e r , director of the th i e v es left the rest of the building Protecting People First Foundation, a St. Joseph Early Education Center, untouched. “We knew the safety film U.S. organization designed to educate Shawnee, Kansas, recently rel a y ed the would protect against high winds, but people about the dangers of flyi n g fo l l o wing account of the success of the we wer e astonished that it protected us glass. Almon-Kok ’s daughter, Bay l e e , safety film installed by volunteers at her fr om thieves,” said Tra g e r . was killed in the 1995 Oklahoma City fa c i l i t y . During the Christmas holiday Alex Mes t r es, director of the bombing and she has since devot e d br eak, a local contractor was using heavy de v elopmental learning center, Grea t e r her life to speaking to private and ma c h i n e r y to raise the south side of the Miami YM C A / H omestead Branch, in public organizations and gover n m e n t s building. During this process, seven Homestead, Florida, also praised the pro g r a m ’s efforts. “Our community was virtually destroyed by Hur r i c a n e An d r ew in 1992, so our patrons are aw a r e of the risks associated with se ve r e wea t h e r . Th e y ’ve lived throu g h it,” he said. “Tod a y , the YMCA not only serves more than 120 children and hundreds of families, it also serves as a safe haven during natural disas- ters. “GE ERC’ s Project Saf e g u a r d ret ro fi t provided an added level of safety and security.” For more information on Proj e c t Saf e g u a r d, contact John Novaria, Glenn Pom e r o y , GE ERC (left) and Mark Economou, Protecting People First Fou n d a t i o n GE ERC, at 913-676-5762 or ■ (right), present a safety citation to Frank Lipsman of the Jewish Community Center. Joh n . N ovaria @ercg ro u p .com

5 Pen n s y l v ania Ins u re r ’s “L o o k i n ’ Out ” Teen Dri ve r Safety Ini t i a t i v e

“Tonight, Jenna is going to die,” a video voiceover matter-of-factly states as a young girl is

seen putting her arm around another teenage girl. “… and Brittny is going to kill her.”

he disturbing yet compelling public service announcement Tis the work of a teen driving safety initiative called “Lookin’ Out . ” Crafted by teens for teens, the initia- ti v e began taking shape two years ago th r ough the collaboration of Eri e Insurance Group and the Erie School District in Erie, Pen n s y l v ania. Sin c e then, the teens have reached out to other youth through school assemblies and public service announcements ai r ed on local television. The messages they share with their peers — includ- ing the one in the latest PSA — are blunt: “Drinking and driving turns Brittny Burkell and Jenna Hershelman (front center) rehearsing with other members friends into killers.” of the “Lookin’ Out” committee. The “Lookin’ Out ” initiative was sp a r ked by numbers that wer e equally to change those statistics.” found that teenagers in Erie are no dif- frank. In Pen n s y l va n i a ’s 67 counties, The company found a number of fe r ent than in other parts of the state,” Erie County ranks 13th in auto crash- teen driving initiatives aimed at adult said Rug a r e. “They do a lot of driving es involving teens. In 2000, more than audiences. “We didn’t find any pro- to school and work, running errands 5,600 teens wer e killed in car crashes grams where teens drove the content,” for their parents, and driving their na t i o n w i d e . said Rug a re . younger siblings around. When the “These numbers are startling. As Wor king with the Erie School teens had the opportunity to voice their an insurer , Erie felt we had a res p o n s i - District and a local marketing company, opinion, they also admitted they put a bility to do our part to protect you n g Strategy Solutions, Erie Insurance lot of people in one car, wer e often dis- dr i v ers,” said Karen Rug a r e, Eri e surveyed approximately 1,300 teens tracted and felt pres s u r ed by their Insurance spokesperson. “We decided in urban and rural areas to learn more friends to engage in risky behavior.” to start looking at the problem and try about their driving behaviors. “We Fur ther insights emerged in a fol-

6 — was more effective to teenagers than Brittny Burkell acts out accident vic- if it would have been if produced solely tim scene from “Lookin’ Out” PSA. by adults. “Teenagers know what Below, a salvaged car borrowed from teenagers want to hear,” she said. “We the fire department is flipped upside mo d i fi ed the script to our own liking.” down to give the impact of damage After two years, the pilot is now sustained in an accident. ready to expand. Erie Insurance is looking to partner with its independent agents and schools throughout five counties in Pen n s y l v ania: Eri e , lo w-up focus grou p . “The teens justi- ‘i t ’s not going to happen to me,’ but Cumberland, Lackawanna, Luze r n e fied their behavior by stating that their you have to remind yourself and you r and Allegheny. “We’ve developed mate- pa r ents are their role models,” Rug a r e friends that there is that possibility,” rials to help build the rel a t i o n s h i p s explained. “If their parents wer e she said. “It made me think about be t w een the agents and schools, and ag g re s s i v e drivers, they would be, too. being the driver and killing your friend pr ovide teens with the tools they need If their parents didn’t wear seat belts, because of irresponsible behavior to develop safe teen driver prog r a m s neither would they.” behind the wheel. Now, I wouldn’t within their schools,” said Rug a re . With feedback in hand, Erie think of drinking and driving.” “L o o k i n ’ Out ” is also branching Insurance and the Erie School Not only did Hershelman find out on the Web . While some informa- District began developing a pilot pro- the program thought-provoking, but tion is available on the Erie Ins u r a n c e gram in which teen input would be the process of making the public ser- Web site, www.erieinsurance.com, a central. Approximately 20 students vice announcement was educational separate site is being created for from four different high schools came and fun. “When we made the com- “L o o k i n ’ Out ” with input from the together to name the program — mercial, the best part was shooting young team members. Par t of the site “Lookin’ Out” — and brainstorm the accident scene,” she said. “It was will be primarily for school commit- ways to educate their friends about shot in the back of a fire station with tees and Eri e ’s independent agents. becoming safer drivers. The brain- a car borrowed from a local auto sal- Information for the public, including storming led to the production of two vage company. It had been damaged the PSAs, tips for parents and links to public service announcements from from a real accident. other res o u r ces, will also be avai l a b l e . the teens’ perspective. The produc- “We flipped the car upside down “Teens believe they’re infallible,” tions have aired on local television to give the impact of the damage sus- said Rug a r e. “But ‘Lookin’ Out ’ is and radio stations as well as at school tained, and set it up so you could see helping to open their eyes. Th ro u g h assemblies. the fire truck and emergency person- personal invol v ement and student tes- “Although Erie Ins u r a n c e nel there. They covered me up with timonials, young people are beginning Corporate Communications staff actu- the blanket, and then put my best to rea l i z e that when they’re behind the ally produced the PSAs, the students friend, Brittny, on the stretcher and wheel, they’re responsible for the safety came up with the concepts, submitted carried her off.” of themselves and others — including st o r y boards and acted in the prod u c - Hershelman said Erie Ins u r a n c e their friends.” ■ tions,” said Rug a r e. “The latest PSA personnel didn’t treat them like turned out to be ver y intense, but the teenagers, but rather as adults. teens felt it would have the grea t e s t “They totally heard our ideas. impact on their friends.” In fact, they wer e surprised we Jenna Hershelman, a senior at wer e so direct with the com- Nort h w est Pen n s y l v ania Collegiate me r cial we decided to pick.” Academy in Erie, who participated in Hershelman felt the video the “Lookin’ Out ” program found it — developed and produced by changed her perspective. “You think, the “Lookin’ Out ” committee

7 Bringing the Power of Art to Communities Ha rt f o rd, Connecticut has re c e i ved a small makeove r.

S c a t t e red throughout the city are trash cans painted

in the styles of famous artists and large murals deco- rated on barren walls. Dow n t own, there is a store

w h e re paintings, scarves, picture frames, jewe l ry and

a variety of other arts and crafts are sold.

his new look is attributed to ap p r enticeship program that gives stu- iting artists and explore career the talents of the Greater dents ages 14-18 the opportunity to options. On other mornings, guest THartford Arts Council’s wo r k with master artists. This unique instructors come in and the appren- Neighborhood Studios apprentices op p o r tunity allows the students to tices are given a more in-depth look and to Travelers. As the official corpo- spend six weeks of their summer at fine arts, crafts and performing rate sponsor of the GHAC’s exploring their creativity and learning arts. Once a week the students attend Neighborhood Studios program, valuable career skills, all while earning an “Arts Energy Day” where they take Travelers helped make it possible for a small stipend. field trips or work together on city teenage students to work next to pro- A typical day for Neighborhood beautification projects. The after- fessional artists in one of seven artistic Studios apprentices begins at 9:00 a.m. noons are devoted to studio time disciplines: textiles, ceramics, design Some mornings they attend a class, where the apprentices work closely works, public art, photography, the- where they pen entries into their with the master artists. ater or music. journals, attend resume-writing work- Acc o r ding to the GHAC, public Neighborhood Studios is a paid shops and work on portfolio develop- ar t has been one of the most popular ment, interviewing skills studies. The public focus appeals to stu- and computer skills. dents who want to feel like their art is They also speak with vis- making a difference in the community. Travelers found a number of ways to get involved in the program One of two murals beyond its role of sponsor. The com- painted by GHAC pany commissioned GHAC students Students for Travelers. to paint two murals: one reflecting the life and annuity side and one Continued on page 14

8 September 11th: One Year Later

nsurance companies throughout Ithe nation observed a moment of silence at 8:46 a.m. on Wednesday, September 11, 2002, to honor those who perished in last year’s disaster. Some companies held private cere- monies throughout the day. Featured here are some special observances.

Allmerica Financial llmerica Financial purchased Asmall flags and distributed them to its 6,000 employees nationwide. At the home office, employees wore patriotic clothes and held their flags as they gathered on the morning of AIG has played in generating new September 11th outside on their American International ideas, coverages and capacity to front lawn around the large U.S. flag. Group address the central issues facing the On special days, Allmerica typically IG’s commemoration of the economy and the nation as a result of flies the flags of the 50 states and did A anniversary of September 11th September 11th. Employee donations so on September 11th. In addition, with employees began a week before and matching contributions by patriotic bunting was placed on their the actual date itself. On September 4, The Starr Foundation to the AIG building, making the effect dramatic. AIG Chairman M.R. Greenberg dis- Disaster Relief Fund have totaled Flower baskets used at the event were tributed a memo to 85,000 AIG $1.75 million to date. Mr. Gree n b e r g ’s then shared with the Worcester Fire employees worldwide that set the memo was also posted on a special and Police Departments. Allmerica company tone for the week to come; commemorative Intranet site which created a new garden area in front of offered remembrance of those lost in went live the same day. The site is the home office. This included a the tragedy, including two AIG called “AIG Remembers”— now sequoia tree, representing the poten- employees and 24 family members of accessible on the Internet via the tial of all of those lives that were lost. AIG employees; recognized the gen- company’s Web site, www.aig.com, The marker in the garden reads: erosity, resiliency and strength the and consists of several sections “In memory of the victims and in company’s employees have demon- including an “In Memoriam” page appreciation of the heroes of strated in the year since that tragic dedicated to the two employees AIG September 11th, 2001.” day, as well as the leadership role that lost on September 11th; an employee

9 thoughts and remembrances message employees who were lost in the board on which staff were given the September 11th tragedy can pursue opportunity to reflect if they chose to post-secondary education and to (hundreds did); a video Web cast of assist families with the educational Mr. Greenberg’s remarks at AIG’s requirements of children with special memorial service on September 24, needs. Aon is also involved with 2001; a listing of special New York Outward Bound, the national leader City events and memorial services; a in experiential education in the letter outlining how AIG Disaster . Students learn personal Relief Fund monies have been spent leadership, character, compassion and thus far; an online version of the a sense of social responsibility special edition of Contact, AIG’s through the challenge and adventure employee newsletter published in of wilderness learning. Outward October 2001; and information Bound provides free course scholar- directing employees to health adviso- ships to young people affected by ry services should they feel the need September 11th. Programs vary by for counseling. On September 11th, age group. AIG distributed special pins to employees throughout the world that Chubb Insurance Jer s e y , wer e set against the backdrop carried the message “AIG Remembers he Chubb Group of Ins u r a n c e of Lower Manhattan. Television jour- 9-11-01.” Televisions were set up car- TCompanies provided funding nalist Bill Moyers hosted the even i n g ’s rying the day’s coverage and, in New su p p o r t for “A Requiem for pr ogramming. Guiseppe Verd i ’s York City, complimentary snacks and September 11th,” a special commem- Requiem was performed before a live beverages were served from 7:30 a.m. or a t i v e concert which aired on PBS audience. Those in attendance includ- to 5:00 p.m. The company also on the first anniver s a r y of the terror i s t ed family and friends of the victims, observed two special moments of attack. “Chubb has been a leader in rescue workers and state and local offi- silence. Employees were given the helping those affected by the catastro- cials. Special res e r ved seating and option of coming to work at 10:45 a.m. phe to begin to rebuild their lives , pa r king was made available to Chubb so they could participate in the morn- homes and businesses, so it was natur- em p l o yees, agents and brokers who ing’s events. al that we would want to sponsor wer e in the front lines of Chubb’s this ver y special event,” said former response to the September 11th attack Aon Corporation Chubb Chairman and CEO Dean R. and claims. on Corporation has established O’ Ha r e. The concert took place on Athe Aon Memorial Education Wed n e s d a y , September 11th at 7 p.m . Erie Insurance Fund to ensure that the children of on the grounds of Liberty State Par k rie’s Promise Tree (planted last in Jersey City, New Efall by Corporate Services in Jer s e y , and was honor of the September 11th victims) br oadcast by PBS sta- is now in place. The tree is located tions nationwide at just east of the Junior League house 10 p.m. (EST). Th e on 5th Street, Erie, Pennsylvania. pe r formances by the New Jer s e y FM Global Symphony Orch e s t r a M Global’s main office is in and Wes t m i n s t e r FJohnston, Rhode Island, but there Symphonic Choir of are 4,000 employees in 40 offices Rider Uni ve r s i t y , around the world. Some did business Princeton, New in the World Trade Center. When the

10 two planes struck the Twin Towers, planting twin patriot maples on the their lives that day, to their families word flashed quickly through FM company’s campus headquarters in and friends who lost loved ones, and Global that four employees were Overland Park, Kansas. Similar tree- to the thousands of people who scheduled to be at a meeting in New plantings took place at ERC facilities worked tirelessly in the rescue and York City. They were missing. As the in London, England and Ft. Wayne, recovery operations in the weeks and one-year anniversary of September Indiana. The company also observed months that followed.” In accordance 11th approached, FM Global’s a moment of silence on the morning with the inaugural observance of Chairman and Chief Executive of September 11th in all of its offices Patriot Day, which was created by the Shivan S. Subramaniam said he strug- around the world. GE ERC U.S. Congress and signed into law by gled with the appropriate commemo- Chairman, President and CEO Ron President Bush as a day for remem- ration. The company is planning a Pressman spoke of the unifying influ- brance, the flag was lowered to stone “bench of remembrance” in a ence of that historic day: “Americans half-staff. private area in Johnston with the are confronting a host of emotions on names of the deceased workers. this sober anniversary. The attacks Marsh & McLennan Assistance has been given to the fami- have had an unprecedented and pro- arsh & McLennan is planning lies and scholarships for the children. found affect on us all. At GE Mto honor the memory of its “Culturally, we try to be low key,” Employers Reinsurance Corporation, colleagues with a permanent Subramaniam said. “This is personal. we are taking time to remember our memorial in the plaza next to its I wanted to leave it to each employ- business partners and customers who headquarters. The memorial will be a ee.” His memo to employees read: were impacted by the events of tribute to the way these individuals “All FM Global offices are encouraged September 11th. And we will do lived and enriched other’s lives. It to participate in local and national everything we can to support our will be made of granite, bronze, and moments of silence, in a manner that friends and colleagues through this glass and occupy a position of promi- best meets the needs of individual difficult time of remembrance.” nence on the 46th Street side of the work groups.” Workers in offices in plaza. To recognize the importance New Jersey and Connecticut — Harleysville Insurance of each individual, their signatures where the four were well known — arleysville Insurance observed will be engraved in the memorial. held special services. On Wednesday Hthe one-year anniversary by A model of the memorial is in the morning, September 11th, dedicating a new flagpole and observ- lobby of Marsh. FM Global’s employees took some ing a moment of silence at 8:46 a.m. time for personal refl ection, and at 8:46 During the ceremony, the new flag Met Life Auto & Home a.m. paused for a moment of silence. was raised, and more than 300 etLife was the proud sponsor employees joined together to recite Mof Face of America 2002, one GE Employers Reinsurance the Pledge of Allegiance and sing the of New York City’s official September Corporation (ERC) national anthem. In addition, Bob 11th anniversary events. World E Employers Reinsurance Keane, resident vice president of the T.E.A.M. Sports Face of America was GCorporation (ERC) observed Harleysville branch, whose brother a three-day bicycle ride from Ground the anniversary of September 11th by was among the victims in the World Zero in New York City to the Trade Center, was asked to raise the Pentagon in Washington, D.C. From flag. “On this day in our nation’s his- Friday, September 20 to Sunday, tory, it is appropriate that we honor September 22, disabled and able- the symbols of our freedom, specifi- bodied riders from around the world cally our country’s flag,” said traveled the approximately 270-mile Chairman and CEO Walter R. route to honor those who were killed Bateman. “Today, we will raise our on September 11th. For more infor- flag on this new flagpole, which we mation, log on to http://www.world dedicate in tribute to those who lost teamsports.org.

11 victims of September 11th. To Selective Insurance memorialize the generosity of its Group many employees who had con- lags were flown at half-mast tributed to Unitrin’s Donation Relief Fat Selective Insurance Group. Matching Gift Program, Unitrin Employees were encouraged to recently designed a commemorative wear red, white and blue and the September 11th poster listing the employee choir at the corporate names of all employee donors. On office held a performance to honor the anniversary, many of the Unitrin those who were lost in the disaster. Property & Casualty Insurance Selective also posted a communica- Group offices encouraged their tion from its CEO Greg Murphy on employees to show the rekindled their public Web site and employee American spirit that was the after- Intranet. Web site, www.barnesandnoble.com. math of this national tragedy by All proceeds benefit Kids Voting, a wearing red, white and blue. State Farm nonprofit organization that enables Furthermore, to honor those who lost n addition to company and children to visit official polling sites their lives on September 11th, there Iemployee donations to the Red on Election Day, accompanied by a was a moment of respectful silence. Cross, National Law Enforcement parent or guardian, to cast a ballot Officers’ Memorial Fund and the similar in content to the official National Fallen Firefighters ballot. Foundation, State Farm paid for the production costs of a book that Travelers reflects the American people’s endur- Property Casualty ing spirit and celebrates the American t Tra v elers Prop e r ty Casualty, flag. Don Pogany, group creative Abased in Hart f o r d, Connecticut, director at DDB Needham, began ob s e r vance of the September 11th snapping pictures of flags on an n i ve r s a r y was respectful and under- September 18, 2001, as a personal stated. On the travelers.com home tribute to American patriotism. The page, a message of commemoration result — a book titled, Our Flag Was was posted, asking viewers to join the Still There — 50 States in 100 Days. company in a moment of silence at Pogany, who paid his own travel 8:46 a.m. in memory of all those who expenses, describes the book as “a lost theirs lives in the attacks, and in personal project.” He drove between pa r ticular to remember colleagues at 2,500 and 3,000 miles in 100 days, Marsh and Aon. A similar message to and flew to Alaska and Hawaii, where Tra v elers agents and brokers was post- he took his last digital photo on ed on the Agent Por tal Web site. In USAA December 30. The book includes addition, the historic Tra v elers Tower n recognition of the lives lost in the testimonials from all 50 governors was lit all week with red, white and Iattacks and as a tribute to the many and an introduction by State Farm blue lights in commemoration of the USAA members actively engaged in Chairman Edward B. Rust, Jr. State tragic even t s . the war on terrorism, the national Farm is paying printing costs for the anthem was played on all company initial run of 10,000 hardcover books, Unitrin public address systems and televisions, priced at $25 each. The book is avail- n 2001, Unitrin, Inc., and its pr eceded by a moment of silence. able in Barnes and Noble bookstores Iemployees contributed nearly US A A ’s Intranet carried this message across the country and from the $250,000 to funds established to help Continued on page 14

12 Restoration Leads to Renewal

hrough the layers of soot claims specialist, and dust, you can barely OneBeacon said that with T read the sign: “Sale Tod a y. ” ev e r ything going on in A small fire is burning near the New York at the time, discounted Armani suits. they just wanted to focus Windows are blown out. on the loss and how to the necessary funding,” said Tom Shattered glass is everyw h e r e . get their insured back in busi- Parnell, assistant vice president- Prada and Fiorucci handbags ness. But the obstacles were property claims at OneBeacon. hang limply on the racks, still great. Because of its proximity to MacDonald and Parnell give a damp from being doused by the the World Trade Center, the lot of credit to the department sprinkler system. This was the department store was located in store owners, the Gindi family, eerie scene inside the Century the “red zone” — meaning that for deciding to stay in their origi- 21 Department store, a “jewel in all the streets around it were nal location. The family did not the crown of Low e r closed to both vehicle and hesitate in its decision to remain Manhattan,” for months after the pedestrian traffic. “So we had a in Lower Manhattan, which September 11th terrorist attack. store full of inventory that need- allowed the massive restoration The destruction of the Wor l d ed to be emptied, assessed and to begin as early on as possible. Trade Center and its environs evaluated — but we couldn’t “Our family began this busi- also affected much of the com- access the building,” exp l a i n e d ness forty years ago when we mercial district in Low e r MacDonald. opened our flagship store in Manhattan. Century 21, a retailer Mi r a c u l o u s l y , in just three- Lower Manhattan,” said Century famous for offering designer and-a-half weeks, the salvage 21 CEO Al Gindi. “Our roots are clothing at discounted prices, company was able to get into the here, so leaving was not an had been a key venue for Low e r building and move out $30 million option,” he said. “We hope our Manhattan shoppers for over 40 worth of retail stock and on reopening sends a clear mes- years. OneBeacon Insurance, who October 24, 2001, the last truck- sage that Lower Manhattan is insured this flagship location, load of inventory was removed. It open for business and that quickly appointed a dedicated is estimated that the store’s Ce n t u r y 21 is part of the effort team to manage the settlement damaged inventory filled 80 18- to rebuild and stabilize Low e r of the claim. Engineers and con- wheel trucks. Manhattan.” tractors had to go in and check “L ocated just 40 yards from New York City Mayor Michael the structural integrity of the where the Twin Towers once Bloomberg attended the store’s building. Once the building was stood, Century 21 was able to grand re-opening ribbon-cutting deemed structurally sound and reopen its doors just five months ceremony on Feb r u a r y 28, 2002, asbestos free, a strategy for after the disaster due to their and said, “Ce n t u r y 21’s commit- removing the contents and the collaborative spirit as well as the ment to being a part of the renovation was developed with support and dedication from return of Lower Manhattan is the complete cooperation of the external groups such as the sal- nothing short of amazing, and in s u r e d . vage company, remediation firm we are grateful for their Paul MacDonald, property and OneBeacon, which provided pe r s e v e r a n c e . ”

13 One Year Later who protect and defend us ever y day. Continued from page 12 Because we know that, for them, September 11th continues — and if not for them, it will not end.” In addi- tion, on that day, the company’s Intranet posted employee s ’ thoughts, stories and inspirational messages in connection with the anniver s a r y. individuals who lost their lives and all Utica Mutual Americans who came together in sup- tica Mutual conducted a com- port of our country. During the past Umemorative service on year, Americans have shown great Wednesday, September 11th, at noon courage, demonstrating acts of hero- to mark the tragedy and to honor ism, kindness, and compassion. We police, firefighters and EMTs. The extend our thoughts and prayers to company is planting an oak tree as a the victims, their families and friends, living memorial. and the survivors, whose lives will never be the same.” Westfield Group In accordance with Patriot Day, o commemorate the events of flags were lowered at half-staff and TSeptember 11th, Westfield Westfield Group employees dressed in fr om CEO Rob e r t G. Davis: “Th e Group held a moment of silence at red, white, and blue. Employees had legacy of September 11th is the knowl - 8:46 a.m. Chairman and CEO Cary an opportunity to purchase a wooden edge that our nation is vulnerable to Blair delivered the following message desk flag for a charitable donation. A attack. Thus, the value of our military to all employees: “On this first Patriot message on the company Intranet is once again widely rec o g n i z ed and Day,Westfield Group remembers the commemorated the anniversary and ap p r eciated. We know that we must events of one year ago today. Let us the Westfield Group Web site fea- not allow our ren e wed patriotism to pause on this September 11th for a tured a remembrance message with a wane or forget those brave Americans moment of silence to honor those waving American flag. ■

Power of Art ing the basics of following rules, artists and lecturers offering special meeting deadlines and working well presentations, performances and Continued from page 8 with all different kinds of people, workshops. The guests were chosen according to Ken Kahn, executive for their multicultural approaches to reflecting the property and casualty director, Greater Hartford Arts education, and many had national side of the business. “The artists were Council. “The company sees in reputations. given information about Travelers and Neighborhood Studios a program “The arts have the power to they came up with some wonderful that will help create not only a better communicate and bring people designs,” said Marlene Ibsen, second prepared workforce, but one that’s together from various communities,” vice president, public affairs for more motivated and creative.” said Ibsen. “These young artists fro m Travelers. Art isn’t the only thing the t h roughout the region have enlive n e d As an employer,Travelers really Neighborhood Studios focuses on. A the city with lasting works of public understands the value of providing Brown Bag Lunch Series was part of a rt. Ho p e f u l l y, they will stay local local teenagers with diverse work the summer program. Designed to and help create a vibrant community experiences that challenge and excite increase the students’ cultural aware- that will attract employees to them, while at the same time instill- ness, the series brought in many guest Ha rt f o rd.” ■

14 Country’s First “F ort i fie d ” Habitat for Humanity Hou s e

ha v onney McIn t y r e, a single senior vice president of claims and an mother with three children , IBHS board member. “For 2003, we Swo r ked all summer alongside ar e donating $1.2 million to build an volunteers from Nationwide Ins u r a n c e additional 21 Habitat houses,” he Shavonney McIntyre and David and Cape Fear Habitat for Hum a n i t y added. Gettles in front of the country’s first to build her new house. Now she’s “This Habitat house is really spe- “Fortified” Habitat home. ready to rec e i v e the keys to the firs t cial because it will demonstrate to “Fo rt i fi ed…for safer living,” disaster- Nor th Carolinians that some simple, resistant Habitat for Humanity house af f o r dable steps can be taken to help built in this country, and the firs t keep cherished possessions safe when a David Gettles, vice president in “Fo rt i fie d ” house built outside of hurricane hits,” he said. “We still can charge of Nat i o n w i d e ’s Nor th Carol i n a Florida. recall the terrible wrath of Hur r i c a n e operations, said, “This will be the Nationwide Insurance, Nort h Flo yd, which caused $1.4 billion in th i r d Habitat house that Nat i o n w i d e Ca ro l i n a ’s largest homeowners insurer , in s u r ed prop e r ty losses. That was pre- has built in Nor th Carolina. Fol l ow i n g pa rt n e r ed with Habitat for Hum a n i t y , ceded by Hurricane Dennis, which ‘b u i l d s ’ in Charlotte and Raleigh, we the Institute for Business & Hom e resulted in $28 million in losses,” ar e pleased to pioneer the ‘Fort i fie d ’ Safety (IBHS) and other sponsors to Robinette said. “Since 1949, it is esti- house project in Wilmington. Give n help construct McIn t y r e’s one-story, mated that Nor th Carol i n a ’s insured the state’s exposure to hurricanes, we frame house in Wilmington, Nort h losses due to hurricanes have amount- wanted to showcase the additional Ca r olina. IBHS, based in Tam p a , ed to nearly $4 billion. And, that does safety features that can help prot e c t Florida, is a national group funded by not count the unfortunate loss of life our citizen s ’ homes.” pro p e r ty/casualty insurers to red u c e and serious injuries that resulted.” Continued on page 16 the personal and financial toll caused by natural disasters. IBHS launched Individuals arrived at Nationwide headquarters for the “Shuttle With a Purpose” the “Fort i fie d ” program in Florida in dedication ceremony. 2000 and is now working with its member companies to expand the pr ogram countryw i d e . The 1,050 square-foot bungalow fe a t u r es three bedrooms, two bath- rooms, and a landing in the fron t . Nationwide employees, agents and vol - unteers spent 225 hours helping to co n s t r uct the house. “I n 2002, Nationwide Ins u r a n c e committed $2 million to build 40 Habitat houses across the country,” said Douglas Robinette, Nat i o n w i d e ’s

15 straps, clips, anchor bolts, rei n f o rc e d Habitat for Hum a n i t y. ” Habitat en t r y doors, non-combustible roo f In addition to its invol ve m e n t Continued from page 15 materials that also better withstand with Habitat, Nationwide Ins u r a n c e higher winds and shuttered windows. has hit the road with its “Shuttle with Co n s t r uction of the Nort h Har vey Ryland, president of a Purpose,” a 20-passenger bus used to Ca r olina “Fort i fie d ” house goes IBHS, said,“We’re especially pleased tr a n s p o r t volunteer Nationwide agents be y ond standard building codes in that the introduction of the ‘Fort i fie d ’ and employees to Habitat sites. Th i s pr otecting against natural disasters. pr ogram in Nor th Carolina was done bus is a great visual display of a part- Special features include: hurricane in partnership with Nationwide and nership in action. ■

Gay Pride up a booth adjacent to the main stage the company’s computer training sub- wh e r e the company provided compli- sidiary. Chubb’s Boston branch is Continued from page 3 me n t a r y bottled water, the company involved with Community Servings, pre m i e r ed its GLBTI marke t i n g which provides meals to homebound “The objective of the monthly bro c h u r e and offered on-hand support people with AIDS. di v ersity celebrations at Prudential are reg a r ding the wide array of fina n c i a l For years, Chubb has been active to strengthen the ability of employee s pr oducts and services it offers the in gay and lesbian causes and activel y to work together effectivel y , improve GL B TI community. pr omotes diver s i t y . The Advo c a t e , a the quality of the overall job experi- “It is through the continued sup- leading magazine for and about gay ence, and increase the prod u c t i v i t y port of companies like Prudential and men and lesbians, named Chubb one and creativity of its work force , ” Chubb, who are dedicated to the civil of the top 25 companies that provi d e s added Justice. “We value the loyalty of rights and personal dignity of all peo- a good working atmosphere for gay the GLBTI consumer market, and we ple, that Pride events can happen,” em p l o yee s . also know that when we respect and said Laura Pople, president of Jersey Chubb also has sponsored the pursue diversity in our business rel a - Pride, which organized the festival. Out & Equal Wor kplace Summit the tionships, we reach more customers “Thanks to these insurer sponsor- last two years. The summit brings mo r e effectivel y ,” he said. “We look ships, we were able to make this year’s together hundreds of human res o u rc e , fo rw a r d to a continued rel a t i o n s h i p event the largest New Jersey Pride di v ersity and employee res o u r ce grou p with Jersey Pride and applaud the Celebration in history.” pr ofessionals annually from corpora- sh a r ed vision of those who joined us.” About 20 members of Chubb’s tions of all sizes. The conference focus- David Meyn, project manager, Gay and Lesbian Emp l o yee Net w o r k es on workplace issues for lesbian, gay, Prudential Financial and EAGL E S (GLEN) marched in the parade. bisexual and transgendered employee s . me m b e r , said that the forum was a GLEN was founded in 1996 to sup- Chubb markets its products to huge opportunity to showca s e po r t gay and lesbian members on both the gay and lesbian communities. Prud e n t i a l ’s support of the GLBTI personal and professional issues in the Ch u b b ’s Masterpiece homeown e r s co m m u n i t y . “The sponsorship of this wo r kplace, foster an expanded and insurance provides insurance under ev ent exem p l i fi ed the company’s active in c l u s i v e definition of diver s i t y , pro- one policy to gay and lesbian couples commitment to diver s i t y , both internal- vide education to those interested in who share a home and possessions. ly and in the communities we live in. gay and lesbian issues, and encourage “We live and work in a diver s e Equally important was the ability to an advocacy rich and supporti v e of world, and Chubb’s efforts to prom o t e rei n f o r ce Prud e n t i a l ’s dedication to this organization’s members. that diversity is a refl ection on our meeting the financial needs and goals of In addition to marching in the commitment to our employees, cus- each individual in all diverse marke t s , ” parade, Chubb hosted a booth to tomers and business partners,” said he said. recruit employees, as well as students Mar k Schussel, Chubb vice pres i d e n t In addition to Prudential setting and teachers for the Chubb Institute, of public relations. ■

16 Water Int r usion Prog r a m Offered on Staten Island

hen Mil a g r os Fig u e ro a insurance policy is part of the home Rod r i g u e z had a water buying experience, the LPP strategy Wmain break in her Sta t e n was a welcome addition to Sta t e n Island home, she went straight to Isl a n d ’s homeownership prog r a m . Neighborhood Housing Ser vice (NHS) Staten Isl a n d ’s housing stock is also for an emergency loan and got an mo r e conducive to this demonstration in t e r est rate of three percent. It wasn’t pr ogram than many of the other New the first time she went to the group for Yor k neighborhoods that are pred o m i - Homeowner Milagros Rodriguez inspects he l p . NHS had been there for her back nantly composed of multifamily units, water pipes for leakage. in 1995 to provide a home grant. and its level of homeownership was a After her unfortunate experience, plus since loss prev ention appeals to her loan office r , Janice Krajnak, sug- ho m e o wners. NHSSI. “Par tnerships such as gested she enroll in the Staten Isl a n d As part of the national demonstra- Nei g h b o r Wo rk s ® and the insurance Water Int r usion Program, rec e n t l y tion, Staten Island rec e i v ed a grant in d u s t r y go a long way in support of in t r oduced by NHS and established by fr om Nei g h b o r Wo rk s ® NITF along making housing more afforda b l e the Home Safety Par tnership commit- with pilot organizations located in th r ough education.” tee. The mission of the program is to Chicago, Den ve r , Richmond, Vir g i n i a , One surprising outcome from pre v ent water intrusion before it hap- and St. Louis. Each of these locations Rod r i q u e z’s experience with the Wat e r pens through education and home selected a peril (a predominant hazard Int r usion program is that she now sees inspections, by helping people learn with high frequency and significa n t her homeowners insurance policy as a ho w to detect and repair existing dam- dollar losses) such as home theft, fire form of protection against unfortu n a t e age, offering grants or low- i n t e re s t damage, wind or water intrusion for ci r cumstances. “My perception of loans to make repairs and teaching their individual demonstration insurance companies has changed,” she people how to understand and pr ogram. Staten Island was chosen to said. “At first, insurance was only upgrade their policies. test whether insurance losses due to something that the bank req u i r ed in Staten Island is not the only New water intrusion could be control l e d or der for me to get a mortgage. Now, I Yor k Neighborhood Housing Serv i c e th r ough public education and home no longer see agents as taking my organization that focuses on insurance in s p e c t i o n s . money ever y month; instead, I feel that education. Howeve r , it is the only A large number of insurance they are offering me a valuable service.” neighborhood program in the New claims are filed in Staten Island as a Rod r i q u e z said that the prog r a m Yor k organization selected as part of result of water intrusion that causes also taught her to rec o g n i z e the com- the national Loss Preve n t i o n si g n i fi cant damage to the homes of mon causes of water damage. “I now Par tnership (LPP) program by the policy owners, resulting in large dollar find myself checking ceilings, water Nei g h b o r Wo rk s ® National Ins u r a n c e pa y outs in claims, and ultimately cost- pipes, windows — ever ything — look- Task For ce (NITF). ing all consumers higher premiums to ing for telltale signs of moisture or Staten Island is one of two Hom e co ver such losses. mold,” she said. Ownership Centers in the New Yor k “Th r ough this program, home- NITF is expanding this prog r a m ar ea (the other one being in down - owners have come to appreciate the to Sacramento, California in 2003. For to wn Brooklyn). Par t of its core pro- need for insurance as a necessary mo r e information reg a r ding NITF’s gram is to help residents become so u r ce of protection,” said Claire Water Int r usion program, access their ho m e o wners. Since the purchase of an Mit c h e l l - D umas, exec u t i v e director of Web site at www.n i t f. n w. o r g . ■

17 Radiothon Sup p o r ts Summer Camp Prog r a m

elective Insurance Group and services that SCARC provides,” its employees have raised Drew said. “As a Sussex County, S$34,000 for the 2002 SCARC New Jersey-based employer, we (formerly Sussex County Association believe it’s important to support the for Retarded Citizens) Radiothon. association’s efforts and contribute to Members of Selective Insurance Selective’s employee fundraising this worthwhile cause.” Group’s fundraising team for the 2002 team, led by James Drew, assistant Money raised through the SCARC Radiothon present their check vice president, raised $24,000 with SCARC Radiothon supports a sum- an additional $10,000 matched by mer camp program, respite care, for $34,000 to SCARC representatives. the company. children’s recreational activities, food Formed in 1957 by concerned and clothing programs, as well as parents of children with develop- transportation and family support “Responsibility of caring for a dis- mental disabilities who could not services. abled family member who lives at find services for their children in any “The Foundation is parti c u l a r l y home can be overwhelming,” she established agencies or schools, grateful for Sel e c t i v e’s support of peo- said. “The generous support of SCARC was essentially created to ple with developmental disabilities Selective’s employees to our yearly meet the needs of these families and and their belief in helping to secure Radiothon will help ensure that chil- their children. the future of SCARC’ s prog r a m s , ” dren and families requiring respite “There are many families in the said Diane Chudoba, exec u t i v e direc - care services will be able to receive county that are in need of the vital tor of SCARC Foundation, Inc . the assistance they need.” ■

National Urban League Honors Insurer

tate Farm Insurance Companies the League’s high- was honored by The National est and most SUrban League recently at the prestigious honor. League’s 46th annual Equal State Farm Opportunity Day (EOD) Awards was recognized Dinner. State Farm received the for their generous Corporate Leadership Award for out- support over the Photo: (L-R) Hugh Price, President, National Urban League; standing support of the League’s years of the Ed Rust, Chairman and CEO, State Farm, and Michael educational initiatives. League’s Cam- Critelli, CEO, Pitney Bowes Inc. and Chairman of the Board Created to honor corporations, paign for African foundations, government agencies American of Trustees, National Urban League and individuals who have made out- Achievement. standing contributions towards creat- In 1997, State Farm donated $1.7 announced an additional $2 million ing equal opportunities in urban million to the League to support this commitment over the next three communities, the EOD Awards are education initiative, and in 2001 years. ■

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