Inetwork Support for Local Public Services 2016-17 Involving, Influencing, Inspiring
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work Netinvolve influence inspire iNetwork Support for Local Public Services 2016-17 Involving, Influencing, Inspiring www.i-network.org.uk @theinetwork iNetwork Executive Board Introduction Welcome Steven Pleasant - Tameside Council Theresa Grant, - Trafford Council John Ryan - Bolton Council About iNetwork Key member benefits: Dear colleague On behalf of my colleagues on the Executive Board, I would like Ian Brown - Manchester City Council - advice and support from our iNetwork is a public sector The iNetwork Partnership continues to thank everyone who supports dedicated partnership office on John Morrissy - Bolton Council partnership that aims to help local to grow thanks to its role in helping and contributes to our exceptional service redesign and reform, public service organisations to us access intelligence, collaborate partnership. I heartily encourage digital delivery, procurement and Elizabeth Bradbury - AQUA (NHS) innovate and thereby provide and innovate. you to make the most of iNetwork’s information management, sharing & effective support for their users, resources and support during 2016- Peter Jones - Cheshire & Warrington security patients and communities. iNetwork’s priorities for 2016-17 are 17. Partnership based on a combination of research - access to the collective views of A large number of councils, police, and your views, directly addressing Gareth Pawlett - Cheshire East Council colleagues on priority subjects fire, health, housing and voluntary many of the sector’s big issues: sector organisations across the Stephen O’Brien - Sefton Council - access into unpublished insights North and Midlands are members of - early intervention and prevention into service redesign and reform Mike Zammit - Wirral Council iNetwork. In addition we run national activities programmes for Government - more effective digital delivery Joanne Walby - The Big Life Group and host the local government - cost effective local events information standards organisation, - information sharing security Alan Ratcliffe - Cumbria County Council iStandUK. and conferences with a broad Steven Pleasant attendance from across the sector Chief Executive Chris Sinnott - Chorley District Council - effective procurement and Tameside Council & Established in 2001 by local commissioning. Chair, iNetwork Neil Fairhurst - Preston City Council authorities, we have been hosted by - opportunities to influence national agendas and initiatives Tameside Council since 2006 and John Curtis - Sheffield City Council have a strong history of enabling and supporting reform including working - networking opportunities to support Robert Ling - North Yorkshire County with many parts of Government to sharing, learning and innovation Council influence national initiatives. - “safe spaces” to raise and discuss Accountable Body - Tameside Council With support from the partnership issues of concern Being involved Tim Rainey, Beverley Stephens office, approximately 80 public with iNetwork opens up sector colleagues challenge, direct, - ICT threat awareness and briefings exciting and interesting via our Warning Advice & Reporting inspire and inject passion into the iNetwork events provide Point new vistas of people using partnership through the Network digital media to make a an opportunity to see what Leadership Groups and Executive other organisation/partners are - access to systems redesign support Board. real difference for people doing and to understand what and free lean redesign training in their day to works well and how this might day lives be useful for - eligibility to enter the annual Marie-Ann Jackson, Head of my organisation iNetwork Innovation Awards Stronger Communities, North Yorkshire County Council Marianne Hesketh, Head of - exclusive free or discounted Transformation, Wyre Council training opprtunities 2 3 Supporting Public Service Reform Given the unprecedented scale and pace of change in the sector it has been an exciting and challenging year supporting our member organisations. iNetwork’s membership and offer is stronger than ever; here is a taste of how we delivered value for our members last year… ANNUAL CYBER DIGITAL LEAN CONFERENCE “Delivering through Devolution” SECURITY INCLUSION EVENTS REDESIGN TRAINING was our biggest event with Cohorts Delivered a national cyber Hosting Go-ON North free lean service security programme for West. Quarterly events redesign training local government and its partners, strengthening for 43 organisation 31 cohorts organisational resilience. 398 public TOTALLING INNOVATION AWARDS 1623 sector and OVER voluntary 292 700 9 attendees CHIEF OFFICER, POLICY, organisations TRANSFORMATION, participants EVENTS 280 DIGITAL, ICT AND Awards 2015 SERVICE LEADS FROM PARTICIPANTS PROFESSIONAL Celebrated excellence and attended delivered national recognition DEVELOPMENT through iNetwork’s Innovation Awards £188,000 Awarded 51 EVENTS 8 42 to upskill staff 721 Winners entries Continuing Professional 102 Development (CPD) 88 local colleagues ORGANISATIONS certificates 198 75 national leads to hear from 52 local and Expert speakers 35 industry specialists national speakers 4 5 Network Leadership Shaping Support for Innovative Demand Groups Members Engaging Access to Public Services Supporting Community Ben Renucci - Carlisle City Council Change Resources Jane Farnworth - Cheshire East Council Introduction Digitising Public Services Jillian Gillespie - Carlisle City Council CONNECT Effective Building on our Digital Inclusion • Developing digital leadership skills John Ryan - Bolton Council Service and Digital Managers’ networks, and knowledge Mandy Kinder - Tameside Council Redesign and we provide support for digitising public services including the use of • Improving digital inclusion through REDESIGN Rahna Riley - Rochdale Council Reform digital technology to support service the Go ON North West network improvements and better access to Supporting Sharing Intelligence Shaun Walsh - West Lancashire Council Local Forward and the right services. • Improving patient & customer Economies Procurement Prevention service experiences whilst Toni Bosworth - Wirral Council Plans We therefore aim to strengthen reducing cost: channel shift, mobile digital leadership in the areas and use of social media Zorah Zancudi - Calderdale Council of inclusion, use of social media and digital platforms, mobile • Peer reviewing enabling technologies, patient and customer technologies Innovative services, and paperless working. iNetwork Partnership iNetwork • Supporting national dialogue on Office Lead: Access In addition, as shaping demand digital in local public services Connected Priorities Shelley Heckman Procurement to Public into public services is increasingly Capability Improvement 2016-17 important, IAPS will support more Intelligence and Manager Services effective digital intelligence based [email protected] working. Prevention @shelleyheckman • Providing intelligence and support regards multi-agent insight, open Effective Digitising data and data visualisation Co- Public commissioning Services Information Effective A very different event that was Leadership John Ryan thought provoking and good to be Information Bolton Council (Chair) involved to discuss and share Cyber real issues and possible solutions Sharing & Security and Breach Wendy Moss Security Avoidance Person Strategic Workforce Development Centred Lead, Liverpool Council Information Sharing Zohrah Zancudi Calderdale Council (Deputy Chair) 6 7 Support for Effective Network Leadership Groups Support for Effective Network Leadership Members Groups Members Service Redesign & Reform Information Sharing & Security Angharad Jackson - Cheshire East Council Andy Paton - St. Helens Council Ben Kinley - Lancashire County Council Carol Johnson - Bolton Council We continue to share better working Introduction Engaging Community Cazz Ward - The Big Life Group Introduction Cora Suckley - Countess of Chester Resources practices to reduce the risks of Hospital NHS Foundation Trust The 2016 ESR2 programme reflects Chris Woodhouse - Bury Council This year we aim to bolster information breaches. David Willis - Wrightington, Wigan and the aspiration for more people- • Supporting organisations to identify information leadership in iNetwork Chris Lewis - Oldham Council The Warning, Advice & Reporting Leigh NHS Foundation Trust powered public services and has and engage with their community member organisations. This enables engaging community resources as a better (safe, secure and appropriate) Point will continue to provide alerts assets/resources in ways that meet Jenny Spiers - Pennine Care NHS principle theme. Frances Jones - City of Stoke upon Trent information sharing around alongside confidential meetings peoples’ needs. Council Foundation Trust and NHS England individuals so that services can be where security issues can be reviewed and assessed with peers. This goes hand in hand with helping Gail Porter - Liverpool City Council provided at an earlier stage to meet John Curtis - Sheffield City Council iNetwork members shape and Shaping Demand customer needs in a more proactive manage demand through user Gez Roberts - Calderdale Council and cost effective way. Information Leadership Kathy Fleming - Your Housing Group centric design-led thinking. • Creating learning and collaboration opportunities for colleagues on Jodi Duffield - Cheshire East Council We have also worked closely to • Up-skilling Senior Information Lesley Bullen - Guinness Trust Housing techniques used to shape demand