Transforming Fiveways Response to Issues Raised Report

September 2018 2

C ontents

1. Executive Summary ...... 3 2. Updated Proposals ...... 4 3. Response to issues raised ...... 4 3.1 Impact on environment and public space ...... 5 3.2 Impact on property ...... 5 3.3 General principles of the scheme ...... 6 3.4 Impact on general motor traffic ...... 7 3.5 Impact on cycling ...... 11 3.6 Impact on pedestrians ...... 13 3.7 Impact on parking ...... 14 3.8 Impact on bus users ...... 14 3.9 Construction ...... 15 3.10 Concerns about the consultation ...... 16 4. Appendix…………………………………………………………………………………...19 3

1. Executive Summary Working in partnership with Croydon Council, we consulted on our proposed major changes to the road layout on the A23 and A232 at Croydon Fiveways. The consultation ran for ten weeks; opening on 10 July and closing on 18 September 2017. On 10 July 2017, we published detailed information about our proposals on our website, which we publicised using a number of channels, including the distribution of leaflets across a wide area, targeted email campaigns and news stories in regional and local media. The consultation sought feedback on the proposals from those who may be affected by or interested in the proposals, including, but not limited to; local residents, businesses, employers, transport users and other relevant stakeholders. We also contacted those who responded to the initial consultation on the scheme, which took place in early 2015, to invite their further comments. We received 431 direct responses to the consultation, including 27 from stakeholder organisations. Of these responses, 63 per cent fully supported or supported most elements of our proposals, 19 per cent opposed all or most elements of our proposals, and 18 per cent did not give an opinion or were undecided. Of the 431 direct responses, 285 were from local residents, where 72 per cent of respondents fully supported or supported most elements of our proposals. We published the detailed factual consultation report on 13 March 2018. This report has been produced in response to the issues raised during the consultation and outlines our plan for the next phase of the scheme.

Conclusion and Next Steps Following careful consideration of consultation responses, we have identified some areas of the proposals which could be amended to improve project affordability, further improve the pedestrian environment and strengthen the cycling provision in support of the Mayor’s Transport Strategy. Together with Croydon Council, we have been working through the issues raised and are responding to them below, indicating how we propose to move forward with the project. Some of the responses to the consultation prompted us to revise some of the proposals. We have carefully considered the views of the public, stakeholders and Croydon Council, the benefits and impacts of each proposal and undertaken further design and feasibility work to ensure that the chosen proposal best meets the needs of the local community, whilst accommodating economic and population growth in Croydon. The key changes are: • Revised alignment to A23 Station Bridge • Addition of Left Turn on Stafford Road • Additional Cycle Facilities on A23 • Amendments to Cycle Facilities on Epsom Road 4

2. Updated Proposals

Change in alignment to A23 Waddon Station Bridge Following consultation, an amendment has been made to retain the alignment of the existing bridge. However, it will be widened to provide three traffic lanes and a cycle lane in each direction. This minimises the need to acquire land and property adjacent to the A23 Waddon Station Bridge.

Addition of Left Turn on Stafford Road Following careful consideration with the London Borough of Croydon following concerns raised during consultation, we have decided to amend our design proposal to retain the existing left turn movement from Stafford Road to Epsom Road. Concerns were raised that by banning the left turn access to Waddon Station would be impacted and that The Builder Training Centre would have substantial difficulty receiving deliveries.

Additional Cycle Facilities on A23 In response to comments received during the public consultation, at public events, at the Croydon Scrutiny Panel and at private meetings with the Croydon Cycle Forum and LB Croydon, we have amended our proposals to include segregated cycling facilities through the junction on the A23. These facilities will improve north-south cycling through the junction. We will also provide advance stop lines and early release for cyclists at junctions throughout the scheme. In total, 700m of additional cycle track has been added to the design since consultation.

Amendments to Cycle Facilities on Epsom Road At consultation there were respondents who advocated the need for a right turn only phase to safely move from Epsom Road eastern approach across the junction with Road and onwards westbound to Epsom Road, or southbound along Stafford Road. Additional measures were also requested to protect cyclists using the cycle lane on Epsom Road to travel to Duppas Hill Road against the risk of “left-hook” incidents with motor vehicles continuing along Epsom Road. The proposals now include an off carriageway route via shared use footway on the northern side of Epsom Road and the introduction on a new toucan crossing on Epsom Road. The line marking for eastbound cyclists is also to be enhanced to improve the awareness of vehicles to cyclists and vice versa.

3. Response to Issues Raised We have considered all of the points made in response to the consultation and used the feedback to help refine and improve our proposals. This section explains the decisions we have taken about the future of the scheme and also explains our responses to the issues most frequently raised during the consultation. The main themes to arise from responses have been summarised below and arranged in categories, along with an explanation of how we intend to respond. 5

3.1 Impact on environment and public space

Concern regarding increased local air pollution A net positive impact on air pollution in and around Fiveways is expected as a result of the scheme as more receptors in the area are expected to experience an improvement in air quality than are expected to experience deterioration. To deliver the scheme, we will need to remove some trees, however, where trees are required to be removed we will seek to replace or consider alternative soft planting strategies to mitigate the impact. Therefore, we expect there to be an overall net increase in the number of trees in the area post implementation. We will submit our proposals for environmental screening in due course; our submission will include consideration of possible air quality measures which could be implemented as part of the scheme to further improve air quality.

Noise pollution A net negative impact on noise pollution in and around Fiveways is expected, as more properties in the area are expected to experience an increase in noise than are anticipated to experience a decrease. As outlined above, we will submit our proposals for environmental screening in due course; our submission will include consideration of possible noise mitigation measures which could be implemented as part of the scheme.

Support for additional green spaces and tree planting As outlined above, we will need to remove some trees to deliver the scheme. However, we expect the final number of trees across the area to increase through the delivery of the scheme. We will explore additional opportunities to further green the area as the project progresses. Where we have reduced the amount of third party property which we would need to acquire to deliver the scheme, resulting in some of the green space that was included in our proposals to be lost. However, there remains on overall increase in green space across the project area and an increase in the number of trees.

3.2 Impact on property

Concern for residents of Bradley Court / Objection to compulsory purchase of residential properties for scheme We understand the concern of the public regarding the need to undertake compulsory purchase and we have actively sought to minimise the amount of third party property, particularly residential, that is required as the design has developed. We are working closely with the residents/owners of property within Bradley Court to ensure that the impact of the scheme and the next steps for the affected residents/owners in regard to the acquisition of their properties are understood. During the consultation and in advance of the wider public meetings, we held a private meeting with the residents/owners of property within Bradley Court to allow those affected to ask us questions and 6

discuss the issues with our project team. We will continue to work with affected parties as the scheme develops to minimise the impact as much as possible.

Visual impact of changes to A23 Waddon Bridge on neighbouring properties Some respondents were concerned that some residents of houses in roads adjacent to the bridge, such as Lynwood Gardens, would be detrimentally affected by the bridge structure moving closer to their property lines or that the wider bridge structure would be an “eyesore”. We will work to minimise the visual impact of the bridge on adjacent properties and the local area. The realigned bridge structure will have a different visual impact than the proposals presented during the consultation; this is shown in the images in Appendix A.

Compulsory purchase of commercial premises Respondents raised concerns about the proposed acquisition of commercial property and premises to the west of the A23 Waddon Station bridge. In the period which has passed since the consultation, we have explored alternative arrangements in an attempt to mitigate this impact. By retaining the existing bridge structure and widening to the west, the overall impact on commercial property has been reduced.

3.3 General principles of the scheme Concerns that the proposals do not sufficiently promote walking and cycling. The Fiveways project is aligned with the core areas of the new Mayors Transport Strategy including supporting Good Growth. The overarching ambition that 80% of journeys will be made by sustainable modes – public transport, walking and cycling – by 2041, is supported by the transformational scheme proposed at Fiveways which will deliver improved facilities particularly for pedestrians, cyclists and buses when compared to what is seen on street today. The scheme is also able to deliver against the below outcomes: • Healthy Streets and Healthy People – London’s streets will be healthy and more Londoners will travel, London’s transport system will be safe and secure. • A Good Public Transport Experience – Journeys by public transport will be pleasant, fast and reliable. • New Homes and Jobs – Transport investment will unlock the delivery of new homes and jobs. Concerns that the proposals do not support the Healthy Streets approach. TfL has assessed the proposed Fiveways improvement project using the Healthy Streets Check which has identified that the project can deliver strongly against many of the key Healthy Streets Indicators, delivering an increase in the overall score. The Fiveways project proposes improvements at the intersection of two key strategic routes for south London. Currently, traffic congestion is 7

high, bus passengers frequently experience delays during peaks and there is poor provision for cyclists and pedestrians. The planned growth and redevelopment of the Croydon Opportunity Area (an estimated10,000 homes and 23,000 jobs) will increase journeys in the area, exacerbating the current problems at Fiveways Croydon. In 2013, the London Borough of Croydon (LBC) also set out their aspiration to develop Waddon (where the Fiveways junction is) as a people-friendly local centre in order to realise their strategic growth objective. The proposals offer improved facilities for pedestrians and new dedicated cycling facilities, encouraging more people to walk and cycle along with improved bus facilities to encourage more people to use public transport.

Concerns that the proposed changes will not improve traffic flow The 2031 figures for traffic show there will be a substantial amount of growth in the area. Traffic modelling has been completed to the 2031 flows and has shown that overall journey time improvements are expected for general traffic and buses along the A23, A232 and at Fiveways Corner. The exception is Denning Avenue where efforts to improve the public space and fulfil the Mayors Healthy Streets objectives have resulted in an increase.

3.4 Impact on general motor traffic The impact of the proposals on motor traffic levels and movement was a concern for many people who responded to the consultation. As a result of this feedback, we have made changes to the design. More detail about the issues that are addressed by the changes to the proposals can be found below.

Use of road space and modal share Some stakeholders and respondents commented that the scheme prioritised the needs of cyclists and/or pedestrians over the requirements of motorised traffic. At the same time we received representations that the scheme didn’t go far enough in providing improvements for cyclists and pedestrians in the Fiveways area. The improvements are needed due to the forecast growth in the area over the next few years. We need to accommodate the increase in journeys through the area and this means creating a space which works for all modes. Our revised proposals increase the amount of facilities for cyclists. However, we have been careful to consider this in parallel with the needs of motorised traffic and pedestrians.

Banned turn from Stafford Road to Epsom Road / Access to Waddon Station for motor vehicles Due to the current low numbers of vehicles utilising the left turn lane from Stafford Road to Epsom Road, we proposed banning the left turn from Stafford Road into Epsom Road to facilitate safety improvements at the junction and ensure the flow of traffic was efficient on the new two-way 8

Epsom Road, however, we received a number of comments and objections to this change during consultation. The concerns raised were that banning this left-hand turn would make access to Waddon Station more difficult and circuitous for road users. The Builders Training Centre highlighted that banning the left hand turn; in conjunction with the proposed no right turn from the A23 northbound into Epsom Road would cause substantial difficulty to them in receiving deliveries. Following careful consideration with the London Borough of Croydon, we have decided to amend our design proposal to reintroduce the left turn movement to ensure that access to Waddon Station and the Builder Training Centre amongst other properties can be retained. We will continue to develop the design for the junction in order to provide the left turn whilst ensuring that safe cycling provision is provided.

Misunderstanding the proposals for changes to Denning Avenue Feedback received during consultation and some of the questions we were asked showed that a few respondents were confused about the proposed changes to Denning Avenue, believing that this road was to be closed off at the junction with the A23 at Fiveways Corner. During any consultation, we frequently reviewed materials in light of the feedback we have received to ensure we were communicating effectively. We are satisfied that our website and leaflet made it clear using appropriate text and maps, that the full range of movements exiting and entering Denning Avenue to and from the A23 would still be possible.

Traffic congestion We received a number of responses which expressed general concerns about the new junction layout and arrangements having the potential to increase congestion; including concerns about lane allocations causing tailbacks, traffic queues blocking back across junctions, and potentially awkward manoeuvres. The proposals have been modelled and assessed by our designers and road safety team and we are satisfied that they provide a road layout which will accommodate the future growth in the area and provides facilities for all modes.

Traffic light phasing Some respondents asked for care to be taken in the phasing of traffic signals throughout the scheme area to ensure efficient traffic flow. Concern was also expressed that by increasing the number of signals in the scheme area, waiting times would increase for road users throughout the scheme area, and traffic congestion would increase on approaches to Fiveways as a result. Although there is an increase in the number of signals in the area, the assessment indicates that there will be a decrease in journey times on (both north and southbound) and Croydon Road due to the new design. We will work to ensure that traffic signals are phased in such a way as to provide efficient traffic flow. 9

Denning Avenue Opposition to the proposed changes at Fiveways included concerns that the realignment of Denning Avenue (effectively creating two sets of crossroads instead of a five-arm junction at Fiveways Corner) would result in reduced capacity and slower movements through the junction, and traffic queues on the approaches. The length of the proposed link road between Denning Avenue and the A23 Purley Way was also raised as potential concern during the consultation. A few respondents considered that traffic movements from Denning Avenue would be negatively affected by a reduction in road space for vehicles crossing the junction to Stafford Road. The modelling exercise has shown that the new layout will be more efficient than the existing layout at the Fiveways corner although it is accepted that the journey times in/out of Denning Avenue will increase. The signals will be co-ordinated so that the vehicles entering the link between the A23 and Denning Avenue are then pushed through the junction without the potential for queuing back. The modelling exercise has supported this aspiration.

Concern about congestion on Stafford Road Some respondents suggested that the introduction of a northbound bus lane on Stafford Road was likely to cause traffic congestion on Stafford Road is reduced to one lane. We also received representations that a dedicated bus lane was not required along Stafford Road. Although the overall number of buses travelling along Stafford Road each hour is quite low, the number of passengers is high and so this is an important route for bus passengers. By providing a northbound bus lane the journey made by bus will be quicker and more reliable. Due to the introduction of two-way traffic on Epsom Road, eastbound A232 traffic will no longer need to travel on Stafford Road. Our modelling has shown that we expect an overall decrease in journey times along Stafford Road during the AM and PM peaks.

Concerns about congestion on Epsom Road Some consultees stated that changing Epsom Road to from one way to one lane in both directions will cause congestion on Epsom Road itself. The modelling that shows that any impact to Epsom Road is considered acceptable, and that overall it contributes to the schemes positive outcome. In general, the road WB currently operates as 1 lane of traffic so this is not considered a large change. EB the modelling indicates the impact is only a small change therefore acceptable.

Congestion on Duppas Hill Road We received a significant number of responses about the impact of the proposals to improve east- west traffic movements on Duppas Hill Road. Respondents were concerned that improvements to traffic flow on Epsom Road and Stafford road would result in traffic encountering a ‘bottleneck’ 10

here. Residents were concerned that the congestion at Fiveways would simply be transferred to roads outside the scheme area. The traffic modelling does not show any significant re-routing of traffic away from the area due to the proposals. As the proposals will add capacity to the A23 and A232 the forecast congestion will overall be reduced. There is predicted to be a longer wait time at the junction of Denning Avenue and Stafford Road, and this will be mitigated as much as possible to reduce delays. The forecasted growth in the area shows that traffic will increase on Duppas Hill Road, however, the traffic modelling shows that the new scheme increases capacity. Therefore, rather than causing a bottleneck, traffic should flow better than currently.

Access to Waddon Retail Park We received feedback at drop-in events and in response to the consultation that expressed concern about both the existing and the proposed design of the access to and from the Waddon Retail Park. Consultees remarked that the provision of slip roads for access to the retail park from A23 Purley Way northbound, and A232 Croydon Road eastbound was not adequate, and that this was likely to cause tailbacks on both approaches. In addition, some respondents were concerned with the time allocated at the signals to exit Waddon Retail Park and requested that this was increased. The number of vehicles executing the move from Croydon Road to the retail park is low and the modelling exercise has shown that the shorter ahead lane is sufficient for the flows. Although the existing exit from the Retail Park operates with two lanes, the flare to two lanes is very short therefore the reduction to one lane has shown to have limited impact upon capacity. The reduction to one lane is necessary to improve pedestrian facilities around the junction. When we have been assessing the impact of the proposed Fiveways design we have been sure to incorporate not only traffic reassignment due to the changing road layout, but also future traffic growth in the Croydon area. We have used these predicted traffic flows to influence and assess the design. The assessment indicates that there will be a decrease in journey times from Waddon Retail Park towards Purley Way (both north and southbound) and Croydon Road due to the new design allowing us to provide more green time on the Retail Park exit.

Right-turn from Croydon Road A few respondents commented that the proposal to have only one right-turn lane from A232 Croydon Road into A23 Purley Way would increase traffic congestion along Croydon Road. The proposed changes to the layout and operation of the junction mean that although the right turn from Croydon Road to the A23 is reduced to one lane, this arm of the junction will get more green time then the existing layout resulting in less vehicles queuing on Croydon Road. 11

3.5 Impact on cycling Concern that the proposals prioritise private vehicles over other modes. A number of stakeholders including LCC, Croydon Cyclists, and Get Sutton Cycling expressed concerns that the overall proposals prioritised an increase in road-space for motorists and did not do enough for other modes such as cyclists and pedestrians. Conversely, we also received objections to the proposals from some road user groups and respondents on the basis that cyclists should not be encouraged to use the A23, and “too much road space” was given in the proposals to cycling improvements. We have made some changes to the design as a result of the feedback we received, and a summary of the changes made in response to concerns regarding the proposals for cycling in Fiveways is included below:

Request for better provision for cyclists at junctions throughout the scheme In response to comments received during the public consultation at public events, at the LB Croydon Scrutiny Panel, at private meetings with the Croydon Cycle Forum and LB Croydon, we have amended our proposals to include segregated cycling facilities on the A23. These facilities will improve north-south cycling through the area. We will also provide advance stop lines and early release for cyclists at junctions through out the scheme.

Segregation of cycle lanes Segregated cycle lanes have been provided north and southbound from the junction at Purley Way / Croydon Road as far as the Fiveways Corner junction. Following the consultation we are also investigating extending the cycle facilities through the junction at Fiveways further south towards the location of the new school Harris Academy. Provision of cycle lanes further north of the Croydon Road junction is not part of the project scope.

Extension of provision for north-south cycling on A23 Purley Way We received a number of comments about the proposed north-south cycling infrastructure at consultation. The main concerns relating to the plans were: • Support for continuing cycle track south of the junction with Epsom Road (e.g through Fiveways Junction) • Concern for cyclist safety when merging with southbound traffic on A23 Purley Way (requirement to cross lane of traffic to centre lane to continue southbound) • Acquisition of land from Morrisons to allow extension of north-south cycle lane on west-side of A23 • Additional measures needed south of Epsom Road along A23 Purley Way to ensure safety of cyclists

We have amended our proposals to include segregated cycling facilities on the A23 south of Epsom Road. These facilities will allow north-south cycling through the area. We are currently working to ensure that the design of these facilities provides a safe route for cyclists. 12

‘Left-hook’ risks in proposals LCC identified the potential for conflict between northbound cyclists and left-turning vehicles at the A232 / A23 Purley Way junction, and westbound cyclists on Epsom Road and vehicles using the proposed left-turn slip road to access the A23 southbound. The ahead movement for northbound cyclists and the left turn vehicle movement at the A232/A23 junction are separately staged and therefore there can be no direct conflict between the two. As part of the updated design, cycle lanes have been proposed south of this junction to enable cyclists travelling north-south on the A23 to be fully segregated, ahead cyclists will no longer need to merge with vehicles. Cyclists heading westbound on Epsom Road will be in a feeder lane leading them towards the junction with Stafford Road with left turning drivers having to cross the cycle lane to head towards the A23, the left turn slip provided has been reduced in length as much as possible. We have looked at removing the slip lane completely however by removing the slip lane we would lose the left turn facility which enables trips to be made to/from Waddon Station. For less confident cyclists, an off carriageway route will be available via the toucan crossings at the Epsom Road/Stafford Road junction.

Epsom Road cycle tracks Some respondents commented that the proposals on Epsom Road did not do enough to provide safe cycling and recommended additional measures. We received suggestions that a two-way cycle track on the northside of Epsom Road would be more suitable provision than the proposed design. A two-way cycle track was assessed by our designer who found that there were a number of issues with this proposal. The Epsom Road carriageway would need to be moved slightly to the South to accommodate a two-way cycle track. This would compromise the footway and create a pinch point of 1.6m and would require a level of curvature which could lead to an increase in collisions for vehicles on Epsom Road. In addition a strip of third party land would be required to accommodate the track. Most crucially , although a two way track could be continued on Epsom Road to the A23 junction to avoid complicating the Stafford Road/Epsom Road junction, this would shift the issue to the A23/Epsom Road junction as an additional stage would be required to allow the westbound cyclists to exit onto the A23.

Cyclist movements at junction of Duppas Hill Road with Epsom Road The safety of cyclists travelling between Duppas Hill Road and Epsom Road or Stafford Road was raised in feedback with respondents, including LCC, stating that the proposals did not provide a safe or adequate transition for cyclists between Duppas Hill Road and Epsom Road, in both directions. A few respondents advocated that the proposal for Duppas Hill, Epsom Road and Stafford Road junction needed a cyclist only right turn signal phase to safely move from Epsom Road eastern approach across the junction with Duppas Hill Road and onwards westbound to Epsom Road, or southbound along Stafford Road. 13

Additional measures were also requested to protect cyclists using the cycle lane on Epsom Road to travel to Duppas Hill Road against the risk of “left-hook” incidents with motor vehicles continuing along Epsom Road. As part of the continued development of the scheme the proposals now include an off carriageway route via shared use footway on the northern side of Epsom Road and the introduction on a new toucan crossing on Epsom Road. The line marking for eastbound cyclists is also to be enhanced to improve the awareness of vehicles to cyclists and vice versa.

Cycling provision on Stafford Road Cycling groups commented that the provision of a northbound bus lane on Stafford Road was not considered to be adequate provision for cycling on this road. Additional measures were requested to ensure the safety of cyclists. The proposal of the northbound bus lane is a safety improvement over the existing situation for cyclists and provides the most efficient use of space for all road users. Segregated cycle lanes were proposed in an earlier consultation on the scheme but it was felt that retaining bus lanes which permit cyclists were the best for all road users. .

3.6 Impact on pedestrians Some respondents did not think the proposals went far enough to improve the pedestrian environment and safety. The key issues raised were as follows:

More direct pedestrian crossings are required to reduce pedestrian waiting time / Pedestrian crossing times are too long An example that was given was the crossing at Epsom Road, Stafford Road and Duppas Hill should be direct. The proposals provide an improvement in facilities for pedestrians throughout the area. There are some instances where pedestrian crossings are not direct and although this is not ideal for pedestrians it is necessary in order to deliver benefits for all users. New crossings along pedestrian desire lines will improve pedestrian journeys and the reduction of un-controlled crossings will improve safety.

Pedestrian access to Waddon Station from retail park Some responses said that additional pedestrian access to Waddon Station from Waddon Retail Park would be useful. This is not within the scope of this project as the retail park is not owned by TfL or LBC and the station is not owned or operated by TfL. We are continuing to discuss with Network Rail the potential to provide a pedestrian access from the Waddon Retail Park.

Impact of noise and pollution on pedestrians The scheme is expected to have a net slight adverse impact as overall however mitigation measures will be explored during further design stages. 14

A net negative impact on noise pollution in and around Fiveways is expected, as more properties in the area are expected to experience an increase in noise than are anticipated to experience a decrease. It is expected that the overall air quality will improve following delivery of the scheme. We will submit our proposals for environmental screening in due course; our submission will include consideration of possible noise mitigation measures which could be implemented as part of the scheme.

3.7 Impact on parking

Removal of parking spaces on Epsom Road Respondents commented that the proposed removal of parking spaces on Epsom Road would make it more difficult for residents and visitors of apartments at 154 Epsom Road to park. This was also highlighted as a concern for people who used the existing parking bays when using services at Waddon Station. The parking bays on Epsom Road were surveyed prior to the consultation and were found not to be well used. The apartments at 154 Epsom Road have car parking available to the west of their property which would still be available to them.

Parking at Waddon Station and facilities for pick-up and drop-off We received comments that the removal of parking bays on Epsom Road and the implementation of the proposed stepped cycle lane would make it more difficult to pick-up and drop-off train passengers who have reduced mobility. The provision of a “kiss-and-ride” style bay outside Waddon Station was suggested as a potential solution. One of the key elements of the scheme proposals is to convert Epsom Road to 2 way operation for vehicles. The space required for the eastbound lane renders any type of facility for vehicles to stop on Epsom Road impossible without causing significant delays to traffic.

Changes to parking bays on Stafford Road Some stakeholders such as Stafford Road Action Committee and Living Streets raised concerns about to the proposals to provide “in-set” parking bays on Stafford Road. The parking bays will provide a very similar service to the parking bays currently provided on Stafford Road. By being in- set the parking bays offer a solution which works for those wishing to park whilst minimising the affect on the carriageway.

3.8 Impact on bus users

Concerns about changes to existing bus services and stops Some respondents raised concern about the proposal to move bus stop WB 60 metres north on Stafford Road and said that this would make interchange with other services more difficult. Concern was also raised by a number of respondents that the route of the 119 bus would change as a result of the changes to Denning Avenue. This was a misunderstanding based on a 15

misinterpretation of the plans. However, once explained, some consultees at drop-in events expressed concern at the additional time that it may take the 119 bus to navigate the redesigned junction layout at Fiveways. Overall the proposals have a positive impact on bus services, making journeys through the area more pleasant, fast and reliable notably where a new northbound bus lane will be introduced on Stafford Road between Fiveways Corner and the junction with Epsom Road. Where there is a delay to the bus journey time we will work to mitigate the impact of this on passengers. The proposal to move the bus stop WB is necessary in order for us to make the changes proposed at Fiveways corner. Whilst it is not ideal to increase the distance between the bus interchange it is required in this instance to deliver the benefits of the scheme.

Concern parking inlets on Stafford Road will block bus lanes The bus lanes have been designed as such that the parking bays should not affect the use of the bus lanes. Where in-set parking bays have ben implemented elsewhere in London they have had a positive impact on traffic flow in the adjacent carriageway when compared to on-street parking.

Bus journey times Predicted bus journey time data can be seen in the consultation documents. In general, bus journey times through the Fiveways area will reduce or remain similar with the southbound journey times in particular, showing a noticeable improvement. The exception to this is the buses travelling along Denning Avenue where we are predicting increases to bus journey times.

3.9 Construction

Concerns regarding disruption and congestion from construction At this stage in the project it is very difficult to predict the impact which construction activities would have on the road network. We will work to minimise congestion by doing work during off peak hours and weekends. We will also work to minimise any road or lane closures needed and have an aim to maintain two traffic lanes in each direction during construction.

Concerns about potential damage to nearby properties e.g. on Wrangthorn Walk during / after construction e.g. subsidence TfL employ professional and competent contractors who have considerable experience in delivering civil engineering projects. Any contractor working for TfL is expected to develop comprehensive work plans and mitigate any risk to private property by ensuring works are properly planned and executed. If in the unlikely event of any damage caused during or after works, provided that this can be proven to be as a result of TfL’s works, this would be the responsibility of the contractor to rectify and TfL would ensure such works are carried out to the highest standards. 16

Concern regarding potential for “rat running” during construction phase Some respondents raised concerns that motor traffic would be displaced onto other roads in the area - eg. Hillside Road during construction. At this stage in the project it is very difficult to predict the impact which construction activities would have on the road network. We will work to minimise congestion which can lead to rat-running, by doing work during off peak hours and weekends. We will also work to minimise any road or lane closures needed and have an aim to maintain two traffic lanes in each direction during construction.

Access to Waddon Station during construction At this stage in the project it is very difficult to predict the impact which construction activities would have on the road network. We will work to ensure access to properties ad services is maintained as much as possible during the construction. Where this might not be the case, we will provide alternative arrangements for users and work to minimise any inconvenience caused.

3.10 Concerns about the consultation

Consultation publicity Some respondents expressed concern that we had not publicised the consultation widely enough. We are satisfied that the consultation was well publicised. The channels we used to publicise the consultation are detailed in Chapter 2 of the Factual Consultation report and included letters, leaflets, emails, drop-in public events, residents and business briefings regarding property, and press coverage. Croydon Council also publicised the consultation using social media, emails to stakeholders, and distribution of emails. Leaflets were made available in prominent public places and in businesses in Waddon, and at . We are satisfied that the responses provided us with a strong understanding of the issues around the scheme.

Information missing from consultation materials made it difficult to comment We are satisfied that we provided adequate information to allow consultees to understand the proposals and to form an opinion about the scheme to inform their response. We published an extensive description of the proposals and illustrative images, detailed maps and supporting descriptions of the proposed changes. The online materials also described the expected impact of the proposals on traffic flow in the area. We carried out detailed traffic modelling in order to understand the expected impact of our proposals on road users, including general traffic, bus passengers and pedestrians. A text summary of the modelling work was included in the public consultation materials, along with tables of predicted journey times and longer text descriptions of the predicted impacts. The modelling information is still available at on our consultation website. In addition, statements on the expected environmental impact including changes to noise levels in the local area were included in the consultation materials. We indicated during the consultation 17

that we would submit for Environmental Screening with LB Croydon in parallel, however it became apparent during the public consultation that changes would need to be considered as a result of the feedback received, therefore we decided to defer this process until a final arrangement has been agreed so as to reduce the amount of abortive work and spend on the project. Following the publication of this report, we will submit the updated proposal for screening. We also provided contact details on the website to allow people to ask either general questions about the scheme in writing or specific questions about traffic-modelling by telephone.

Comments regarding issues outside the scope or area of the scheme We received feedback on some issues or concerns that were not included in, or relevant to the proposals. These have been reported in Appendix B of the Factual Consultation report. Where a suggestion relates to a road managed by TfL we have noted the concerns. Where the issue raised relates to a road managed by Croydon Council or London Borough of Sutton, the issue has been referred to the local authority for their information.

Suggested alternatives to the proposed scheme Some respondents favoured alternative designs to those proposed as part of this consultation, including suggestions to create a north/ south flyover on the A23 Purley Way, replace the junction of the A23 Purley Way and A232 Stafford Road with a roundabout, and reverting to the proposals for an East-West flyover linking A232 Croydon Road with Duppas Hill Road:

Preference for Proposal 1 (from 2015 consultation - elevated link road to Duppas Hill Road) Following the initial public consultation in 2015 and after careful consideration of the responses received it was decided not to proceed with the elevated link road proposal. Whilst the overall response to the consultation showed a slightly higher level of support from the public, the analysis of the local postcodes demonstrated greater support for proposal 2. Proposal 1 was also discounted owing to the requirement to acquire a portion of public land from Duppas Hill Park and the visual impact of the elevated link road on properties to the north and south of the proposed structure. In January 2016, TfL Surface Board and Croydon’s Cabinet selected proposal 2 as the preferred option. This proposal has subsequently been further developed for the second detailed public consultation which took place in summer 2017.

Support for an A23 Purley Way north-south flyover

During the second detailed consultation, some members of the public requested that TfL consider the creation of a flyover running north – south on the A23 which would allow strategic traffic to utilise an elevated section of road, whilst local traffic utilised the existing highway network. This proposal is unfortunately infeasible in part due to the increased cost to deliver such a structure, but perhaps more crucially, would not be an acceptable proposal due to the visual impact of such a structure in this location and potential severance and personal safety issues which this would create for the local community. An elevated section of highway would also present difficulties in 18

tying such a structure back into the A23 further north of Fiveways which would sit at a lower level. To this end, it is not feasible to consider this proposal for further development.

‘Fiveways Junction should be replaced with a roundabout / roundabout with traffic signals’ A member of the public suggested that we consider modifying the Fiveways Corner junction to a roundabout rather than creating two crossroads junctions. The introduction of a roundabout at this location would potentially lead to additional traffic congestion, as well as introducing new safety issues for pedestrians and cyclists. The Fiveways Corner junction is currently the meeting point of five different multiple lane traffic movements. There are many large HGV movements on this strategic route, as well as high volumes of general traffic which in free flowing conditions is fast moving. There is evidence to suggest that many drivers find roundabouts daunting and that this leads to poor decision making/a delay in making a decision to proceed which is presently eliminated at Fiveways where signal controls are in place. Additionally, the introduction of a roundabout would be to the detriment of pedestrians and cyclists. Pedestrian journey times and movements would increase due to the need to travel around the roundabout rather than across, and this additional inconvenience could lead to new road safety risks as pedestrians may jay walk rather than wait for an invitation to cross. Similarly for cyclists, this proposal would potential introduce safety challenges in respect to providing cyclists with separation in space and time to eliminate the risk of collision.

- End -

19

4. Appendix A - Revised plan for the scheme:

20

21

22

23

24