Palace Family Day Set to Boost School Libraries Page 9 Opening the Doors on the Past Page 6
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YourCroydon ISSUE 2 - NOVEMBER 2006 Palace Family Day set to boost school libraries Page 9 Opening the doors on the past Page 6 Mini-motos come to a crushing end Page 12 Fireworks - lighting the touch paper Page 15 TAKEadvantage OF OUR COMPETITIVE contents ADVERTISING RATES FULL page from £799 8 Holes in the road 297 x 210mm How roadworks in the borough are managed by the council, the police and those responsible. HALF page from £350 Horizontal- 148.5 x 210mm 9 Football fun for the family QUARTER page from £175 Croydon Council is teaming up with Crystal Vertical - 148.5 x 105mm Palace to sponsor the club’s Family Day. If you would like your business to benefit 13 Staying safe on the road from advertising in one of the country’s leading community magazines and would Road accident numbers are tumbling thanks to like more information, a copy of our rate the work of the council and its partner agencies. card or a booking form, please call: Paula Howell ☎ 020 8760 5644 14 Explaining the child index How shared information will help safeguard the best interests of all children across Croydon. 18 Recycling that old PC Tips on responsible ways of offloading your old home computer. This magazine is printed on environmentally friendly, TCF (Totally Chlorine Free) paper, 19 Help end fly-tipping produced from a sustainable source. When They are unsightly, unhygienic and antisocial – you have finished with this magazine please help put an end to the blight of fly-tips. recycle it. To contact Croydon Council email: [email protected] Taberner House, Park Lane, Croydon, CR9 3JS Telephone: 020 8726 6000 Council website: www.croydon.gov.uk ELBELB Community website: www.croydononline.org EST.1985 To contact the editor Building & Landscaping Contractors email: [email protected] Taberner House, Park Lane, Croydon, CR9 3JS From a simple tap change to Telephone: 020 8760 5644 a complete refurbishment. The next edition of Your Croydon will be published on Wednesday 29 From a replacement fence panel November 2006. Commercial advertising is welcome, but inclusion of an to a total garden transformation. advertisement does not indicate council endorsement of any products or services mentioned. For friendly advice and free estimates Please ask if you require a translation in a community please call 020 8657 0123 language, in large print or on audio tape. 2 YOURCROYDON ISSUE 2 - NOVEMBER 2006 Designed by croydondesign the in-house business within Croydon Council [email protected] 60724/150M/10 news Croydon welcomes Crystal Your council needs YOU! Palace tram Are you one of the 3,500 families individual services in the borough and, most chosen to take part in Croydon importantly, the issues that most affect the extension Council’s latest resident- quality of life within the borough. satisfaction survey? The results of the survey are vitally important The prospect of a regular tram service and are a good indicator of how successful between Croydon and Crystal Palace has If so, then you have only until 31 October to the council has been in delivering services been welcomed by Croydon Council. let us know what you think. and offering value for money – they also help Consultation on alternative routes for the The council is required to run a survey every in shaping and planning the services extension proposal was due to start in three years in which it samples random delivered to you. October. If all goes well, the service could be addresses to get residents’ views on a range If you are happy with what the council does, operating with six trams an hour by 2013. of subjects. now is the time to have your say. The extension would link the existing These include people’s overall satisfaction The last date for response is 31 October, so Harrington Road tram stop to Crystal Palace with the council, the effectiveness of please return your form NOW. and could carry four million passengers a year with some 200,000 journeys switched from car to public transport. Some 11,000 homes would have easy access Computer to the 18-minute tram journey. As a consequence, Transport for London is predicting economic benefits, especially in system the Upper Norwood area, and an increase in house prices. upgrade TfL will be consulting on three different routes between Anerley Road and the bus terminus During November and December the council will be upgrading the on Crystal Palace Parade. These are an on- council tax and benefits computer system to provide a more street option, an off-street option and a efficient service. hybrid option involving both road and segregated running. We regret that this will involve some • Collect council tax payments. For the route between Harrington Road and temporary disruption at this time. To enable • Collect information from new and Anerley Road it is expected that the existing the council to return to normal standards existing customers railway corridor would be used with the tram as quickly as possible, it would be much line built adjacent to the existing railway and appreciated if you do not chase responses Points of contact for customers using existing railway where possible. until after 11 December. • Email [email protected] or The council is also pressing for a decision on Throughout the improvement works we [email protected] a possible extension along a north-south will continue to: • Contact centre telephone number is route from Streatham to Purley. • Pay all existing housing and council tax 020 8726 7000 benefit customers • www.croydon.gov.uk • Work closely with landlords confirming the • Public enquiry counter at Fell Road, open current position with regard to outstanding Monday to Friday, 8.30am to 4.45pm, claims – avoiding court action except Thursday, 9.15am to 4.45pm wherever possible Thank you for your understanding and • Reply to all written correspondence support during this difficult time. Croydon - 3 news Library open 24 hours – virtually More beacons Stuck on a piece of research? To carry out these transactions, customers Need help to complete that need a PIN code, which will be set up by on the horizon? homework assignment? library staff on request. Already a four-times winner of In the past, a trip to the library might have beacon awards, Croydon Council is been the surest way of getting the answer now in line for top-level recognition in you were looking for. two more areas of public service. Croydon’s library is probably still the best The council has once again been shortlisted source of information but now you don’t have – both for its work on increasing voluntary to physically go there. and community sector (VCS) service delivery and for dealing with air pollution. The borough’s libraries’ key reference resources can now be accessed with a click Both are areas in which the council has a of a mouse button. track record of innovation and achievement – bringing direct benefits to residents in the Simply by entering the number of your way in which services are provided. Croydon Library card on the library pages of the council’s website at www.croydon.gov.uk The annual beacon awards aim to promote you will have access to a back copy of a excellence within town hall services around newspaper or a range of reference works. the country and enable councils to share their ideas and to learn from each other. And there’s now no excuse for books, CDs or DVDs being overdue – as long as the The round-eight beacon scheme included borrower has access to a PC. Items can be ten themes. Croydon submitted applications renewed through the website’s library pages in three categories and has been shortlisted in two – a remarkable success rate when, and customers can also check what they nationally, just 65 out of 174 applications have on loan, search the catalogue and have reached this stage. reserve titles. Smoothie operators There may be no such thing as a free In return for a refreshing drink of pure fresh such as craft markets and farmers markets lunch but shoppers in North End fruit, passers-by were asked to complete a on special days (ie days on which the current recently were able to enjoy a short questionnaire and some were market is not open) were popular (53%), as delicious, nutritious and free fruit subsequently invited along to one of two was widening the variety of produce available smoothie, courtesy of Surrey Street focus group sessions where questions about in the existing market (46%) market. ideas for the future of the area were What's best? The smoothies were made and served by examined in more detail. Respondents liked the lively atmosphere of council staff who were out on the street to What the survey said: the market, with friendly traders, perceived as get people’s views about what is right – and being great “characters”, calling out trying to wrong – with the town’s historic local street Activities you want sell their produce. People also liked the market and its surrounding area. The most popular activity in a regenerated diversity of the area, where they can buy Surrey Street was market trading (67%), with produce from different cultures. other popular activities being events and festivals (46%), eating and drinking (44%) The price of the produce was also seen as a and street entertainment (39%). positive; that they were able to buy quality fruit and vegetables at a cheap price. What you want Surrey Street to look like The heritage of the area was appreciated, The most popular physical change was which was seen as being rare in Croydon, improving public space, such as piazzas and although one person commented that this is new paved areas (57%).