WALBERTON NURSERY Yapton Lane

WALBERTON NURSERY Wholesale Container Plant Grower

Yapton Lane, Walberton, Arundel, West Sussex, BN18 0AS Tel: 01243 551817 Fax: 01243 554883

JOB DESCRIPTION

Title: Assistant Despatch Supervisor Responsible to: Despatch Manager (Marc Jones)

Responsible for  Despatch staff and operations at off-site nurseries

Primary Objective  Achieve the Nursery’s Business goals  Supervise and run an efficient despatch process with accuracy and firm quality control on off- site nurseries  Assist Despatch supervisor to organise, supervise and run the despatch teams

Specific Tasks and Responsibilities  Plan work and trolley requirements for off-site nurseries using the IT link with Farplants Sales  Monitor supply and use of trolleys and consumable materials for off-site nurseries  Coordinate and supervise teams lifting product on both off-site nurseries  Ensure that quality standards are maintained to defined top quality standards targeting to reduce the cost of returned product  Maintain and seek to improve Key Performance Indicators monitoring productivity and lifting rates, liaising with Site Supervisor reference labour requirements  Communicate with the Despatch Supervisor as frequently as the season demands, meeting at least once a week  Maintain regular communication with Farplants Finishing Centre ref transport and quality issues  Be involved with stock control crop walks, deciding on suitability of crops for sale, agreeing specifications with Despatch Supervisor and Farplants  Ensure all crop specifications are clearly communicated and upheld  Carry out general responsibilities and duties as required of permanent staff  Any other nursery work necessary  Adhere to and help maintain Nursery Best Practice  Be available for overtime to suit the needs of the business and help control overtime within the department  Attend FP Despatch Liaison Meetings  Undertake monthly stock checks of trolleys on both sites Other tasks:  As delegated by your line manager  Assist on the job training for new or inexperienced staff  Regular weekend working during peak season (March-May)  Crop Growing support to Site Supervisor, including weekend watering duties on a rota basis  Assist other teams to carry out their tasks  Cover for other staff during holidays, sickness and absence  Comply with the H&S and other relevant legislation and nursery policies

Document Name Version Created Created By Review Date Reviewed By Job Description - Assistant Despatch Supervisor v2 2 22.02.12 Tim Lawrance-Owen/Marc Jones S:\Admin\Staff\Recruitment\Job Descriptions\Job Description - Assistant Despatch Supervisor v2.doc Page 1

WALBERTON NURSERY Wholesale Container Plant Grower

Yapton Lane, Walberton, Arundel, West Sussex, BN18 0AS Tel: 01243 551817 Fax: 01243 554883

 Assist on Main site in either Despatch or other nursery work

Authority  The Assistant Supervisor has authority to ensure the team is effectively supervised in the tasks as mentioned, and in upholding Nursery rules and procedures. This should be achieved as far as possible through training, target setting, and encouragement  Assistance should be sought from the line manager if a situation arises that requires additional support  As delegated by your line manager

Personality Profile for Assistant Despatch Supervisor

Essential Attributes

• Organising skills (people and jobs) • Confident IT skills • Industry experience • Plant knowledge • Despatch / distribution knowledge • Drive • Quality / attention to detail • Flexibility / willing to learn • Adaptability • Cool under pressure • Ability to work without supervision • Work as part of a team • Accuracy and numeracy high

Desirable Attributes

• Team leadership • Good communication • Persuasive – strong influencing skills • Decisive • Pest and disease knowledge • Physically fit • Full driving licence holder • Educated (C+ English and Maths) • Innovative • Commercial awareness • First Aid