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How is UNLV Investing in the Future in Our Community? Page 18

Apply Today for Leadership Las Vegas Do You Have What It Takes? Handling a Data Page 30 Breach Crisis – Is Your Business Next? Page 27

Cultivating growth and prosperity It matters who provides you business insights. IT MATTERS WHO YOU BANK WITH ®

Download a copy of the 2021 Nevada State Bank Small Business Survey Report. Get the scoop on what Nevada business owners are thinking, how the unprecedented times of 2020 impacted their business, and what they predict for the coming year. Since 2013, this survey has helped business owners understand trends, share insights, and plan for the future.

DOWNLOAD THE 2021 REPORT NOW nsbank.com/survey 855.580.NVSB 2 BUSINESS VOICE MAY 2021 VEGAS CHAMBER A division of Zions Bancorporation, N.A. Member FDIC Cultivating growth and prosperity

MARY BETH SEWALD PRESIDENT & CEO

As we enter the final weeks of the Nevada Legislature, The Vegas Chamber applauds Governor Sisolak for much is at stake for the employers, small businesses, and including the requested funding for these projects in our economy. Will lawmakers pass legislation that will his budget, and now we need to make sure the Nevada make it easier or harder to operate a business? Will they Legislature passes this funding in the final biennium enact more regulations that add costs to employers? budget. Both of these projects will have positive Will they make it easier or more difficult to create jobs economic impacts on our entire state: more physicians and employ Nevadans? and health care workers; research that can lead to private-sector innovation; and creating and expanding There are many proposals that would be detrimental sustainable career opportunities. to Nevada’s economic climate that are coming from outside our state, proposals that are coming from our Also this month, we recognize Small Business Week, neighboring state of California or being pushed for by May 2 - 8. This year, there is much for us to celebrate. political organizations out of Washington, D.C. These are Our small businesses have been through the toughest of not Nevada ideas, but if passed, they would erode the times: mandatory restrictions of operations; retrofitting entrepreneurial spirit upon which our state was built. businesses to comply with safety protocols; and changes in consumer and spending. The Vegas Chamber will continue to stand against these proposals and will do all we can to make sure your voice For the small businesses that have survived, they is heard in the coming weeks. Please look out for calls- are examples of resiliency, creativity, and pure grit. I to-action and activate to help the Chamber amplify your encourage you to support our local small businesses voice in Carson City. during Small Business Week – and every day. Small businesses are the core of our economy, add diversity to Additionally, the Chamber will advocate for the the marketplace, and make Las Vegas a great place to infrastructure our state needs to grow and thrive. In a call home. talent-based global economy, supporting UNLV is more important than ever. UNLV has grown into a top-tier We are proud to be your partner and help you succeed. research university, which is important to fueling our Please reach out to me if there is anything the Vegas community. As you will read in this issue, funding for Chamber can do to support you. the Kirk Kerkorian School of Medicine at UNLV Medical Education Building along with the Advanced Engineering Building are critical investments we need to make.

VEGAS CHAMBER MAY 2021 BUSINESS VOICE 3 Business Voice

VOLUME 42 NUMBER 05

Vegas Chamber 575 Symphony Park Avenue, Ste. 100 Las Vegas, NV 89106 702.641.5822 • VegasChamber.com

Mary Beth Sewald President & CEO Vegas Chamber

2021 Board of Trustees Trustees Emeritus Board Executive Committee

Gina Bongiovi Paul Anderson Jay Barrett Chair Boyd Gaming The JABarrett Company Bongiovi Law Firm Joseph Asher Michael Bonner Alex Dixon William Hill US Greenberg Traurig, LLP Chair-Elect PureStar Brandon Barkhuff Bob Brown NV Energy Opportunity Village Tom Burns Immediate Past Chair Danielle Bisterfeldt Steve Hill Cragin & Pike Insurance Las Vegas Convention The Howard Hughes Corporation and Visitors Authority Hugh Anderson HighTower Las Vegas Jan Jones Blackhurst Caesars Entertainment Senator Richard Bryan Fennemore Craig, P.C. Michael Bolognini Kerry Bubolz Cox Communications Vegas Golden Knights Fafie Moore ERA Brokers Betsy Fretwell Vincent Ciminise Consolidated Switch Wells Fargo Bill Noonan John Guedry Tyler Corder Boyd Gaming Bank of Nevada Findlay Automotive Corporation (Retired)

Lisa Howfield Brigadier General Michael Drowley Jim Prather KLAS-TV Las Vegas Review- Nellis AFB Air Force Liaison Journal Lori Kraft Las Vegas Convention and Visitors Michael Feder Bruce Spotleson Authority The Neon Museum Dickinson-Wright, PLLC

Ellen Schulhofer John Wilcox Brownstein Hyatt Farber Schreck Mark Hutchison Hutchison & Steffen, PLLC JDW Group LLC Terrance Shirey Nevada State Bank Gregory Lee Eureka Casino Resort Past Chairpersons Chris Wilcox Eide Bailly LLP Dr. Rex Liu Berlyn Miller 1979 Family & Cosmetic Dentistry Ryan Woodward Phil Arce 1984 National Technical Institute Napoleon McCallum The Las Vegas Sands Corporation Elaina Blake 1985 Dave Vlaming 1986 Bill Nelson Production Team BDO Jeffrey A. Silver 1988

Boyd Nelson Peter Thomas 1989 Joyce Goedeke Southwest Gas Corporation William Martin 1991 Publisher/Editor Shaundell Newsome Bob Maxey 1992 Sumnu Marketing Cara Clarke David Smith 1994 Editor Ret. Brig. Gen. Robert Novotny Ted Wiens, Jr. 1995 Skyracer Consulting Pomai Weall John O’Reilly 1996 Production Coordinator/ Karla Perez Contributor Valley Health System Diane Dickerson 1997 Noel Gonzalez Edward Crispell 1998 Graphic Designer Teresa Di Loreto Nevada Military Support Alliance Bill Wells 2001 Jacey Gonzalez Contributor Tina Quigley Jay Kornmayer 2002 Desert Research Lou Emmert 2003 Nick Schneider Institute Foundation Marketing Intern Tim Cashman 2004 Chase Rankin Las Vegas Review-Journal Hugh Anderson 2005 John Wilcox 2006 Vincent Sanudo Republic Services Fafie Moore2008 The Business Voice (USPS #717-970) is published by Mark Shearer Steve Hill 2009 Vegas Chamber Las Vegas Raiders Kristin McMillan 2010 575 Symphony Park Ave., Ste. 100 Las Vegas, NV 89106 Larry Singer Michael Bonner 2011 Newmark Kevin Orrock 2012 Annual Subscription $25 Periodical postage paid at Vicky VanMeetren Jay Barrett 2013 Las Vegas, NV Roseman University of POSTMASTER: Health Sciences Bruce Spotleson 2014

Send address changes to: Bob Brown 2015 Vegas Chamber, Chris Way 575 Symphony Park Ave., Ste. 100 KTNV-TV 13 Action News John Guedry 2016 Las Vegas, NV 89106 Dr. Keith Whitfield Bill Noonan 2017 University of Nevada, Las Vegas Michael Bolognini 2018 Terrance Shirey 2019 Tom Burns 2020

EDITORIAL POLICY: The Business Voice is a member newsletter of the Vegas Chamber. The Vegas Chamber welcomes input, ideas and suggestions from our members. As with any periodical, we must adhere to strict deadlines and we reserve the right to edit all materials submitted for publication. Commentaries that are marked as such do not necessarily reflect the opinion or position of the Chamber, its trustees or employees. The Chamber cannot guarantee the validity or accuracy of the content of paid advertisements. All content is subject to change. Questions or concerns about content of the Business Voice can be addressed to the Vice President of Marketing and Brand Strategy, Vegas Chamber, 575 Symphony Park Avenue, Ste. 100, Las Vegas, NV 89106. What’s Happening Table of MAY 12 WEDNESDAY, MAY 12 CHAMBER CONNECTIONS AM Contents This event is great for business professionals interested in expanding their network and optimizing their chamber membership. In addition to quality networking time, each event will feature two speakers: a member selected from the event prior, and a Vegas Chamber team member. MAY 2021 7:30 – 9 a.m. | Virtual If you have any questions or are interested in bringing a guest, email Lita Stein at [email protected]

What's Happening 5 CHAMBER CONNECTIONS POWER HOUR Chamber Connections Power Hour is the place for business professionals to come together to expand their network and their business. By sharing Welcome New Members 7 contacts, referrals and ideas, members learn the most effective ways to network. Chamber Connections Power Hour is a member's only group; virtual meetings are held on Is your business ready the second and fourth Wednesday of every month, unless otherwise noted. to expand? Check your 3 – 4 p.m.| Virtual temperature. 8 Please RSVP to [email protected], or call Teresa Schempp at 702.277.8178. 18 TUESDAY, MAY 18 A First Look at the Las Vegas CHAMBER VOICES TOASTMASTERS Become a better speaker and a more effective presenter by joining Chamber Convention Center’s West Hall 9 Voices Toastmasters. Open to all members. 11:30 a.m. – 12:45 p.m. | Vegas Chamber (Temperature Reading, Mask & Social Distancing Required) Member News 10 Any questions, please email Deb Makiri at dmakirivegaschamber.com

Member Spotlights 11 CHAMBER CONNECTIONS Chamber Connections is a dedicated leads group comprised of professionals from a variety of industries. This is a place for professionals to grow their Executive Women's network and their businesses by sharing contacts, referrals and ideas. 5:30 – 7 p.m. | Virtual Council Spotlight 13 Contact [email protected] or call 702.205.5492 for space availability and cost. 19 WEDNESDAY, MAY 19 Navigating Year 2 of the BUSINESS AFTER HOURS Pandemic: A Two-Part Series 14 Join the Vegas Chamber at one of the most popular networking events held each month. The crowd is welcoming, and business minded. Chamber staff and ambassadors ensure all members make strategic connections. Chamber News 16 Exclusive to Vegas Chamber members. 4:30 – 6 p.m. | Virtual UNLV - Investing in the 20 THURSDAY, MAY 20 Future in Our Community 18 VIRTUAL LEGISLATIVE ROUNDTABLE Exclusive Sponsor: Western Petroleum States Association Panel: Some Silver Linings - Mary Beth Sewald, President & CEO, Vegas Chamber - Hugh Anderson, Chairman of the Government Affairs from the Pandemic 23 Committee, Vegas Chamber - Paul Moradkhan, Senior Vice President of Government Affairs, Vegas Chamber Will Your Business and Clients - James Wadhams, Partner, Black & Wadhams Be Involved in the Data Breach - Jesse Wadhams, Partner, Black & Wadhams Crisis? 27 Complementary to President’s Club and Advocacy Members 8 – 9 a.m. | Virtual

President's Club Spotlights 28 PAUL CALL Exclusive Sponsor: Lumen Please join Paul Moradkhan, Senior Vice President, Government Affairs of Applications Open for the Vegas Chamber for updates & analysis on the Nevada 2021 Legislative Session in Carson City. Leadership Las Vegas 30 Cost: Complimentary for PC/AD members Registration for Non-PC/AD members $15 Why Social Security Matters 34 11 a.m. – Noon | Virtual 26 WEDNESDAY, MAY 26 CHAMBER CONNECTIONS POWER HOUR Chamber Connections Power Hour is the place for business professionals to come together to expand their network and their business. By sharing contacts, referrals and ideas, members learn the most effective ways to network. Chamber Connections Power Hour is a member's only group; virtual meetings are held on the second and fourth Wednesday of every month, unless otherwise noted. 3 – 4 p.m. | Virtual Please RSVP to [email protected], or call Teresa Schempp at 702.277.8178.

VEGAS CHAMBER MAY 2021 BUSINESS VOICE 5 BIGSaveBIGSave up to up 80% to 80% on your onSAVINGS! your PrescriptionSAVINGS! Prescription Medications Medications

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Body Skulpting of Las Vegas CIM Marketing Partners Honest-1 Auto Care Care Coalition Full Spectrum Laser Make Time For Travel Cotner Professional LLC I’m Young And Empowered, Molina Healthcare Essential Care Nevada LLC Inc. National Licensing Services Kindred Healthcare Nevada Contractors Red Ridge Development, LLC. Kone Elevator Association Rich, Wightman & Company Nevada Association of Nevada State Apartment CPAs, LLC Employers Association The addHR Company P3 Health Partners Northern Trust The Dragons Lair Gym Inc The Quail House Sierra Nevada University The Outlaw Crusade TimeCrutch Graphics dba Peak The Wealth Consulting Group Threads of eNVy Image Designs Acclaim Real Estate UFC FIT Silverado Transamerica Financial Alliance Mortgage Group Waddell & Reed Advisors, Inc-Supra Plows Boozer's Snack Shack Wondour Vegas Pharmacy BrandSpa World Financial Group - J Minor BizJet Funding, LLC Del'La Couture Alexandermagic, Inc.

VEGAS CHAMBER MAY 2021 BUSINESS VOICE 7 I’ve worked with numerous small and medium business owners in Is your business ready my career. One of the most common long-term goals I hear from business owners is to create a profitable entity that can function to expand? Check your without their direct day-to-day involvement. Often, they see temperature. expanding into new markets or products as a way to get to that objective. By Walt Carey, U.S. Bank Goals Coach Before going too far down that path, I like to take a temperature check with the business owner to make sure they’re truly ready. Below is a series of questions to ask yourself. Rate yourself on a scale of 1-10, with 1 being “not at all confident” and 10 being “extremely confident.” This is a valuable way to gain insight into areas you may want to work on before moving forward with an expansion; you’ll want to be at least at an 8 for each of these.

Step 1: Master the fundamentals. How would you rate your understanding of:

a) Your value proposition, and what sets your business apart?

1 2 3 4 5 6 7 8 9 10

b) Your financials, including your break even and your cash flow?

1 2 3 4 5 6 7 8 9 10 Cash is key to have the working capital to expand to other locations.

c) Your blind spots?

1 2 3 4 5 6 7 8 9 10 As a business owner, your time is your most valuable asset. If you have areas where your own skills are weaker, it’s a better use of your time to hire an expert. If you’re not sure, this is a good question to explore with a goals coach.

d) Your delivery, and whether the goods and services you provide now will be appreciated as well in an expansion market as they are in your first market?

1 2 3 4 5 6 7 8 9 10

Step 2: How would you rate your ability to leverage your own talents?

1 2 3 4 5 6 7 8 9 10 Focus your own talent where it needs to be to make your business profitable. For entrepreneurs who turn on the lights in the morning and flip the sign to “closed” at the end of the day, it can be hard to give up that control. But this is one of the ways a goals coach can help.

Step 3: If you expand to a new location, do you need a different set of team members?

Yes No

If so, are you confident in your ability to do so? Will you need employees who are local and understand the feel and nuances of the market, and resonate with a demographic you’re targeting?

Looking at your answers above can provide a good place to start a conversation with a goals coach to see your bigger picture strategy and how to get there. U.S. Bank goals coaches are available to Chamber members and their employees at no additional cost. Meet with a coach at our U.S. Bank Coaching and Growth Center.

U.S. Bank is an Equal Housing Lender. Member FDIC. 8 BUSINESS VOICE MAY 2021 VEGAS CHAMBER Scan to begin! A First Look at the Las Vegas Convention Center’s West Hall

The Las Vegas Convention and country, according to the Trade Visitors Authority (LVCVA) Show News Network (TSNN), the recently celebrated Global number one online news source Meetings Industry Day (GMID) for the trade show industry. With with a panel discussion about the addition of the West Hall, Las the state of the meeting and Vegas offers 14 million square conventions industry featuring feet of prime meeting and industry leaders paired with a exhibit space. first look at the completed West Hall, the Las Vegas Convention Upon entry to the West Hall, Center’s (LVCC) $989 million visitors will be struck by the expansion. Adding 1.4 million multi-level atrium, which makes square feet of space to the all meeting floor concourses existing 3.2 million square foot visible and was designed as an campus, the West Hall features entry way to the ample meeting a sleek, contemporary design and exhibition space. The most and an abundance of ample striking feature is perhaps the natural light on what was once 10,000-square-foot digital the site of the Landmark and screen developed by Samsung, Riviera hotels. Beneath the entire the largest digital experience in 200-acre campus runs the Las a convention center in the U.S., Vegas Convention Center Loop, ideal for one-of-a-kind branding an innovative underground and promotion opportunities transportation system designed for convention customers. The by visionary Elon Musk’s The facility also features 600,000 Boring Company that will square feet of exhibition space, transport convention attendees large enough to fit eight NFL throughout the entire campus football fields. This includes in under two minutes in Tesla 328,000 square feet of column- vehicles, free of charge. free space, the largest column- free exhibition space in North The first look at the West Hall America. On the third floor, comes as Las Vegas prepares a 14,000-square-foot terrace to welcome World of Concrete able to hold receptions of up to June 8-10, which will be the 2,000 attendees, while offering first largescale show to return spectacular views of the Las to Las Vegas and the U.S., and Vegas Strip. the first major show to be held in the West Hall. The LVCVA We look forward to welcoming and its resort partners are our valued convention eager to safely host meetings organizers, exhibitors and and conventions again and attendees back to Las Vegas help reignite the industry and to offering them a safe, that contributed $11.4 billion enjoyable “Only Vegas” in economic impact to the experience. destination in 2019. That same year, more than 6.6 million visitors attended a convention or trade show while in Las Vegas. Las Vegas has remained the ‘Top Trade Show Destination’ for 26 consecutive years and hosts 42 of the largest shows held in the

VEGAS CHAMBER MAY 2021 BUSINESS VOICE 9 Member News

RED - PRESIDENT’S CLUB MEMBER Announcements The Learning Experience Opens in Rhodes Ranch In August of 2020, The Learning Experience opened in the Rhodes Ranch area of Las Vegas. Due to the COVID-19 pandemic, the Vegas Chamber ribbon cutting was postponed until March 2021 to debut its new location when it was safe for everyone. The Learning Experience had a great turnout of Vegas Chamber members, Employ NV Business Hub staff, Colliers International Wins Big During and representatives from Congresswoman Susie Lee’s NAIOP Spotlight Awards office. The preschool serves families with children from ages 6 weeks to 6 years old. The team looks forward to Colliers Las Vegas announced two of its specialty serving the Las Vegas community. It currently employs brokerage teams won recognition during NAIOP 15 teachers, but expect that number to double over Southern Nevada’s 24th Annual Spotlight Awards. the next 12 months. Congratulations to The Learning NAIOP is a national commercial real estate development Experience on its opening! association comprised of 18,000 members. During the virtual award ceremony on Thursday, March 25, two Salud Health USA Welcomes Joe Inwald to its Team! Colliers Las Vegas Brokerage Teams were honored. Office Broker of the Year went to Taber Thill, Patti Dillon, Salud Health USA has hired and Megan McInerney while Retail Broker of the Year Joe Inwald J.D., CPCU for was awarded to CNR Retail, which is comprised of Chris its corporate team. Inwald brings more than 35 years Clifford, Steve Neiger, and Brett Rather. Colliers Las of successful consulting, Vegas has been named Brokerage Firm of the Year for executive, insurance 15 consecutive years by NAIOP Southern Nevada The brokerage, and healthcare NAIOP Southern Nevada Spotlight Awards honors local insurance industry legal commercial real estate professionals and businesses for experience to Salud Health its achievements, projects and/or deals completed the USA. He has served as a year prior. Congratulations, Colliers International! shareholder and director in multiple start-ups, including Touro University Nevada Receives a licensed insurer that has generated more than $200 $3.25M Federal Grant Joe Inwald million in revenue. Inwald’s experience as a practicing corporate healthcare attorney, health services executive, catastrophic care manager, and national insurance broker have allowed him to assist insurers, healthcare providers and other businesses in creating a competitive Vegas Golden Knights, Nevada Donor advantage. Congratulations, Joe Inwald! Network Foundation (NDNF) announced it has received a 5-year commitment of $50,000 per year from the VGK Foundation. The Vegas Golden Knights and Henderson Silver Knights partnered with Nevada Donor Network Foundation to launch the “End the Wait” campaign, an effort to raise $35 million for a virtual transplant institute for Nevada. This virtual transplant institute will recruit surgeons and transplant teams to bolster Nevada’s kidney transplant needs and save more lives. The financial commitment will help expand the current kidney transplant program in Nevada and create a new liver transplant program for its initial two years. NDNF, in partnership with Nevada Donor Network (NDN), will recruit qualified physicians, nurses, and support staff to 10 BUSINESS VOICE MAY 2021 VEGAS CHAMBER Nevada to implement a successful transplant program. Member Spotlights

Ambassador Spotlight: Kim Dung Ho, Owner, Kim Photography, LLC

Use one word to describe your leadership style. Caring.

What books or magazines have you read recently? BEHIND THE SHUTTER - a quality magazine for professional photographers in America. I learned a lot from this magazine from photography technique to photography business.

Which organizations outside your own do you admire the most and why? ACDC - Asian Community Development Council - they’ve been very helpful for the Asian community, as well as helping us through the pandemic with its food program; Asian food especially.

What kind of cultures do you like to work in? Where do you excel? How do you excel? A multi-culture environment where most people learn how to respect other cultures and support each other.

Persistence. When I decide to obtain a goal, I will work hard to archive it.

Ambassador Spotlight: Carlos Sidney, Financial Services Professional, New York Life Insurance

Are you an early bird or a night owl? I’m ok with either, but more of an night owl.

Who has influenced you most when it comes to how you approach your work? My father. He never allowed me to make excuses when it came to completing any task.

What’s your go-to productivity trick? When times are slow, I make it a point to complete a set number of tasks for the day.

Use one word to describe your leadership style. Detailed.

How do you prefer to end your day? I usually work and then finish working on things needed for the following day.

VEGAS CHAMBER MAY 2021 BUSINESS VOICE 11 12 BUSINESS VOICE MAY 2021 VEGAS CHAMBER EXECUTIVE WOMEN’S COUNCIL SPOTLIGHT

Kate Zhong Owner & Principal | Kate Zhong, Inc

What is your career and role?

I am a physician, pharmacologist, adjunct professor at the Department of Brain Health, University of Nevada, Las Vegas (UNLV), founder of UNLV Women’s Brain Health Program, and founder and CEO of CNS Innovations, LLC, a company dedicated to providing innovative consultation services to advance prevention, diagnosis and treatment of Alzheimer’s disease.

As the creator of Cleveland Clinic’s HealthyBrains and the founding member of AARP Global Counsel on Brain Health GCBH, I am passionate about staying healthy and staying sharp, maintaining brain health is vital to our overall health. This has become particularly important and relevant to all of us during the pandemic, with its staggering impact continues to spread. There are more than 114 million confirmed cases of COVID 19 across the globe, resulting in over 2.5 million deaths at the end of February. In addition to causing severe physical illness and death, Covid has also taken a tremendous toll on our brain health. Recent research showed that neurological symptoms, such as loss of smell and taste, confusion, ‘brain fog” and cognitive impairment occurred very commonly among Covid patients. The economic hardship, heightened health risks, increased social isolation, changed daily routine, and lack of physical activities all have affected our mental well-being, amplified the stress level, reduced the immune system, and ultimately impacted on our brain health.

Q: What are some tips and recommendations on how to protect brain health during the pandemic?

This is based on the collaborative work with CDC, AARP, International Psychogeriatric Association and other organizations

• First and foremost, avoid exposing yourself or others to the virus. Wear masks, practice social distancing.

• Get vaccinated as soon as it’s available to you. This is a very critically important prevention step to protect your brain, along with the rest of your body.

• Stay physically active. A recent report showed an incredible 42% of the U.S. labor force now works from home full time as the result of Covid. Marathon Zoom calls have become our routine, running errands /shopping can be done by a simple click, sedentary lifestyles have not only increased risk for obesity, heart disease, but it also has impacts on our memories, cognition and brain health. Get moving is key, a combination of aerobic exercise (walking/jogging/ swimming), strength training (weight lifting), balance and flexibility (stretch/yoga/Pilate) have shown to improve brain health and reduce risk for dementia. Make an effort get at least 150 minutes work out per week into your routine.

VEGAS CHAMBER MAY 2021 BUSINESS VOICE 13 Navigating Year 2 of the Pandemic: A Two-Part Series

May is Small Business Month, and, with it, we are focused with your banker on what digital options are available. For on providing guidance and tips to our small businesses to example, at Bank of America we offer a full suite of small support them in recovering and thriving in the second year of business digital capabilities, including Cash Flow Monitor, a the pandemic. This two-part series will provide insight from no-cost dashboard that provides an easy way to manage, our financial members to give you the tools that you and your track and project your business cash flow. business may need to support your long-term comeback. Bank of Nevada Bank of America Roe Belzer, vice president, Portfolio Management Michael Borello, senior vice president, Small Business Market Manager-Nevada At Bank of Nevada, we believe there are several steps small business owners could be taking to better position themselves In 2020, small businesses faced unique obstacles brought on for future success. by the coronavirus. Despite challenges, Bank of America’s 2020 • Focus on building cash reserves through the use of Small Business Owner Report found entrepreneurs remained federal, state, city and other programs that provide resilient. Consider these tips as we continue through 2021: grants, forgivable loans and debt relief programs to small businesses. There may be private or philanthropic grants • Reevaluate your business plan. It’s critical to adjust your available as well. business plan by mapping out key areas of growth and identifying potential risk areas discovered during the • Get a solid handle of the company’s financial footing, pandemic. How did your business track last year against including working with your accountant/bookkeeper the projections? Are there successes from the second to ensure accuracy of the reporting of your company’s half of 2020 you can build on? As we’re still in a time of profitability, along with its assets and liabilities. This may uncertainty, be cautious and ensure your plan allows room help identify incorrect financial reporting or old accounts for evolution as needed. that need cleaning up or closing out, etc. to ensure your financial statements are represented correctly for potential • Explore financing options. 42% of U.S. entrepreneurs users of your financials such as banks, vendors, investors, applied for one or more loans to address pandemic impact. etc. Assess your current financial picture and consider how various lending options align with your operations and • If indications of consumer pent-up demand are true, unique business needs that may have been impacted. Once you will want your business to be well-prepared. Pull you identify your goals for 2021 and beyond, meet with your credit report now and see if anything needs to be your small business banker to determine the right financing addressed. Is derogatory credit report information (e.g. solution for you. unresolved disputes, etc.) hurting your score? Those factors could impact the interest rates you pay for financing in • Go digital. Businesses across the country adjusted aspects the future. Most small businesses have some sort of debt. of their operations due to the public health crisis. Consider Investigate the interest rate you are currently paying and banking digitally to limit in-person interactions and free up whether there are better options with lower rates or better time to remain focused on running your business. Connect loan terms. With an experienced banker and assistance from

14 BUSINESS VOICE MAY 2021 VEGAS CHAMBER the Small Business Administration, it may be possible to significantly cut loan costs and preserve additional capital for your business.

• Create a relationship with a local banker who is experienced with the many options available for business financing. Finding a banker who understands the unique challenges and opportunities facing your business will help your business now and in the future.

Bank of Nevada is a division of Western Alliance Bank. Member FDIC. All offers of credit are subject to credit approval, satisfactory legal documentation, and regulatory compliance.

Nevada State Bank Jennifer Turner, senior vice president, Business Banking Sales Manager

The Small Business Association’s (SBA) Paycheck Protection Program (PPP) was a wake-up call for many small business owners who hadn’t recognized the At SCE Federal Credit Union, we offer a Credit Builder product importance of keeping the detailed financial records needed that will set you up to save WHILE reestablishing your credit to fill out the PPP loan application. While entrepreneurs are score. Not only will it drive your credit score in a positive experts at running their business, they may not review their direction but it also will establish a relationship with our credit company’s financial statements, which is vital to understanding union. Consider reaching out to a credit union in your local area the health and the potential of their business. Those who asked and see if they provide a similar service. their banker for help with PPP applications ended up not only appreciating the importance of good record keeping, Second, set a goal for yourself and create a plan. It will take but also the value of having a financial professional in their time to gain your footing. Remember, you built your nest egg Our most recent 2021 Small Business Survey indicates corner. before, you can do it again. If you were never able to establish that 90.5 percent of survey respondents consider their banking a savings or retirement account, reach out to us or any credit relationship “somewhat to very” important to their business union. success. SCE Federal Credit Union offers 1 on 1 Money Coaching. We Discussing their financial statements with their banker also understand when talking about your personal finances that presented an opportunity to take a closer look at ways they it’s... well, personal. We’ll sit with you to discuss your goals, Businesses should be able may be able to improve cash flow. challenges, and solutions, while helping to change your stress to clearly understand where their cash is coming from, which and anxiety into a hopeful plan for the future. expenses take up the most cash, and where opportunities exist to improve or increase efficiencies in cash flow. Some options A huge thank you to our contributors in this first part of two might be negotiating with vendors on accounts payable, on tips for small businesses for navigating year two of the revising their billing system to collect accounts receivable pandemic! Keep your eyes peeled for part two of this article in faster, or examining their inventory to make sure they are our next issue of Business Voice. keeping the most efficient amount on hand. Managing these line items allows the company to stay in front of their needs as they occur. This is a great time to partner with their banker to discuss these needs and look for solutions as they grow. FREE Tools & Programs for Vegas Chamber Members One thing the pandemic and its related restrictions taught Employ NV Business Hub: Get connected to free start-up guides, businesses, both large and small, was the importance of no-cost talent recruitment, hiring incentives and more. operating as efficiently as possible. Keeping a close eye on expenses and revenues are a good starting point. When times HireUp: Vegas Chamber has partnered with Workforce are tough, it becomes essential to operate as leanly as possible Connections and the Las Vegas Global Economic Alliance – reexamining every expense item to make sure it’s necessary, (LVGEA) to launch HireUp, Presented by finding ways to streamline operations, and looking for out-of- the-box ways to increase income. Switch: A free portal designed to simplify the process for employers to connect with talented interns and improve the next SCE Federal Credit Union generation of workforce. Mike Campion, director of branches, Nevada U.S. Bank Goals Coaching & Growth Program: Explore your goals, As we move into a reopening stage of this year long disaster, map your personalized timeline, and begin prioritizing the steps many questions have come to light. How do I fix what had to to get there. be broken during this period? Whether it is rebuilding a saving account, retirement account or simply needing to repair credit, Vegas Chamber Marketing Playbook, Powered by the Las Vegas this has no doubt caused increased stress for many individuals. Review Journal:An exclusive assessment and consultation providing local market insights, budget allocations and First, what needs to be fixed? Rebuild your savings? Credit recommendations. Repair? Create a budget?

VEGAS CHAMBER MAY 2021 BUSINESS VOICE 15 Chamber News

Upcoming Government Affairs Events Register Now for the DC Fly-in! Tuesday, May 4 We’ve booked our D.C. Fly-In for September 20 through September 24, 2021. We’re so excited to be back in our Eggs & Issues 8 a.m. U.S. Congressman Steven Horsford, nation’s capital to meet in person with lawmakers and representing Nevada’s Fourth District, will be the featured policy experts. There are many federal issues that impact speaker at Eggs & Issues on Tuesday, May 4. Congressman Nevada in areas such as the economy, infrastructure, land Horsford currently serves on the House Ways & Means use, education, water and trade. Our D.C. Fly-In is an committee, as well as on the Budget Committee. He also outstanding way to help elevate Nevada’s voice on Capitol serves as First Vice Chair of the Congressional Black Hill, as well as make invaluable connections. This event is Caucus and Co-Chair of the Labor Caucus. open to all President’s Club and Advocacy members. To sign up, visit vegaschamber.com. Eggs & Issues, a program designed to connect members with key federal policymakers, is a way to engage elected Public Policy Leadership Series Enrollment Now Open officials on the subjects that impact the Southern Nevada The Public Policy Leadership (PPL) Series educates business community. The information imparted at these leaders on the roles and responsibilities of serving sessions gives members a better understanding of the in public office, the tenants of sound public policy, federal issues that affect the business community and the characteristics of good governance, and best practices to health of the economy in Nevada. Free and exclusive for get things accomplished. The program is ideal for anyone all members; register at VegasChamber.com. considering running for office, currently serving in office, or for someone who wants to be a more effective advocate Carson City Call 11 a.m. A monthly webinar with Vegas for their organizations or causes. Chamber’s government affairs team, which provides insight and information live from the Legislature. You Class members engage with policy experts, elected will have an opportunity to ask questions and engage officials, and government affairs professionals to bring a with staff. Free and exclusive for all members; register at practical perspective to the program. The program is a VegasChamber.com. partnership with the Greenspun College of Urban Affairs and the Chamber’s Leadership Foundation of Greater Thursday, May 6 Las Vegas, a 501(c)(3) non-profit that is dedicated to developing educated and capable community leaders. Paul Call 11 a.m. A biweekly conference call with Paul Moradkhan, Vegas Chamber’s senior vice president of The Series will take place over the course of six weeks. Government Affairs. Paul discusses the issues important Fridays beginning Sept. 10, and will meet from 11:30 a.m. to you and your business. Hear the latest about what is to 1:30 p.m. For mor information, go to www.Leadership. happening in Carson City that could impact you. Free and Vegas or contact Cara Clarke at [email protected]. exclusive for all members; register at VegasChamber.com. For more events in May, check out the Events Calendar on Executive New to Las Vegas? Access the Information You page 5. Need Through “Access Las Vegas” Enrollment is open for Access Las Vegas, a two-day Tune in for Virtual Business After Hours on May 19 program to help executives new to Las Vegas develop a Business After Hours is happening on May 19 from 4:30 better understanding of the region. The program is slated to 6:00 p.m. The crowd is friendly, and business minded for Tuesday, Oct. 12 and Tuesday, Oct. 19. while our Chamber staff and ambassadors assist in making meaningful interactions happen in a natural way. This Access helps executives new to Vegas develop a better event aims to ensure all members connect with the type of understanding of our region and accelerate building their people they’re looking to meet to grow their professional Vegas networks. Through Access, executives will networks. Tune in virtually from the safety of your home or business and make strategic and direct connections to • Learn about the economy, industry sectors, and the fellow members across the Vegas Valley. most critical issues facing our community • Gain insights on a wide range of topics, including Sign up by visiting vegaschamber.com. workforce, education, infrastructure, economic development, and the arts Chamber Connections Power Hour Happening on May 26 • Understand the history of the region, its governance, Chamber Connections Power Hour is the place for and milestones business professionals to come together to expand • Hear how Las Vegas is addressing its challenges and their network and their business. By sharing contacts, capitalizing on innovation and opportunities referrals and ideas, members learn the most effective • Meet community leaders and make connections to ways to network. Registration is complimentary for Vegas activate your personal network Chamber members. Chamber Connections Power Hour is Access Las Vegas is a program of the Vegas Chamber’s a member's only group; virtual meetings are held on the Leadership Foundation of Greater Las Vegas, a 501(c) second and fourth Wednesday of every month, unless (3) organization dedicated to leadership development in otherwise noted. Southern Nevada.

Register by visiting vegaschamber.com. To register, go to www.Leadership.Vegas and click on the Access Las Vegas program. You may also contact Cara 16 BUSINESS VOICE MAY 2021 VEGAS CHAMBER Clarke at [email protected]. WE CUT OUR “WATER COSTS IN HALF, IMMEDIATELY. NERIZA JOHNSON OWNER, DOÑA MARIA TAMALES

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VEGAS CHAMBER MAY 2021 BUSINESS VOICE 17 UNLV - Investing in the Future in Our Community

For 110 years, the Vegas Chamber has been an These efforts have been defined by dreaming big, essential part of Las Vegas’ story. Through the Vegas leading fearlessly, and by doing right for our community. Chamber, Southern Nevada’s business leaders have Something that continues to this day. Vegas Chamber been visionary and forward-thinking, their contributions President and CEO, Mary Beth Sewald said, “The are evident throughout the Las Vegas Valley from Chamber is proud of the partnership with UNLV, which the Las Vegas Convention and Visitors Authority to has spanned decades of collaboration and innovation. McCarran International Airport to the University of The Chamber has been a staunch supporter of UNLV Nevada Las Vegas. They believed in our future and we because of the important role it has in workforce have benefited from their vision, their drive, and their development efforts, fostering research and innovation, commitment to our community. and improving lives of Southern Nevadans.” In a talent- based global economy, UNLV is one of our most During this time, Las Vegas has “grown up” – we are no important and essential community assets. longer the small town where everyone knew each other. We are a global destination and center of business. We To look towards our future, we need to look back to our have rapidly grown to more than 2.2 million residents past to understand how we got here. 65 years ago, the who call Southern Nevada home. To continue to grow Nevada Legislature took action to provide initial funds and prosper – to have a thriving economy that provides to construct the first campus of higher education in Las opportunities for good, sustainable careers and high Vegas. That legislative action would mark the beginning quality of life for its residents – we need to continue to of what would become the UNLV. Chamber leaders “think big” and invest in the community infrastructure were early advocates for the project and the belief that that will propel our success. the Las Vegas community would rally and support a university. They were not wrong. For decades, Vegas Chamber leaders and members have supported investment in our higher education system, Today, UNLV has over 1,000 faculty and staff that which includes the University of Nevada Las Vegas. educate and support over 31,000 students with over

18 BUSINESS VOICE MAY 2021 VEGAS CHAMBER 127,000 graduates. UNLV is classified as a R1: Doctoral training more doctors and engineers as well as generate Universities – Very high research activity by Carnegie research to drive innovation. Both will create good Classification of Institutions of Higher Education. This paying jobs and support educational efforts in key areas success is a result of support from the State Legislature, of growth that our community needs. These priorities business leaders, community partners, philanthropic are also supported by the Vegas Chamber and the donors, university faculty, and the students. However, Southern Nevada Forum. our work is not done. Kirk Kerkorian School of Medicine at UNLV As we look to recover and rebuild our economy from the The Vegas Chamber was one of the earliest and devastating efforts of the COVID-19 pandemic, UNLV will strongest supporters for the creation and funding play an in important role in those recovery efforts. Gina of a School of Medicine at UNLV. In 2013, a report Bongiovi, Vegas Chamber Chair of the Board of Trustees commissioned by The Lincy Institute at UNLV, the and an alumnae of UNLV stated, “Universities are the consulting firm Tripp-Umbach made a compelling case economic engines of their communities; they foster for a UNLV-based and fully independent medical school. economic innovation and entrepreneurship with their Its analysis helped serve as the catalyst of support for research work. UNLV will be essential as we diversify the school from the community. Those efforts along our economy, especially as we embrace diversification with the support of many community leaders and efforts in the areas of healthcare, emerging technology, organizations led to the 2015 State Legislature funding and innovation.” the initial dollars for the medical school.

This legislative session presents another critical The primary premise for the Kirk Kerkorian School of milestone in the trajectory for UNLV and Southern Medicine at UNLV is that it would directly help address Nevada. As the State Legislature discusses and the critical shortage of health care professionals in prioritizes the spending of funds, there are two crucial Southern Nevada. Since its creation in 2015, Kirk UNLV capital improvement projects that need to be Kerkorian School of Medicine at UNLV has been granted funded now. We cannot afford to wait. They are the full accreditation by the Liaison Committee on Medical Kirk Kerkorian School of Medicine at UNLV Medical Education, the accrediting body for schools of medicine Education Building and the Advanced Engineering in the U.S. and Canada. Building. The school has also met or exceeded national standards UNLV President Keith E. Whitfield stated, “Both for structure, function, and performance. The school the Medical Education Building and the Advanced currently has 240 students, 150 faculty physicians and Engineering Building are integral to fulfilling the more than 300 medical residents and fellows. The university's mission. We don’t think of them as only brick school’s charter class, which began in summer 2017, and mortar, but as strategies that will allow us to grow is due to graduate in May. Another testimony to the school’s academic achievement is all the students in the charter class were selected for residency programs.

When the school was created, no one expected that we would be faced with the COVID-19 Pandemic, but the medical school has proven to be an important partner in the response to COVID-19. The school has provided support during the test phase and now the administration of the vaccination in Southern Nevada in coordination with the Southern Nevada Health District.

Dr. Marc J. Kahn, Dean of the Kirk Kerkorian School of Medicine at UNLV, on the impact of the building, “Kirk Kerkorian School of Medicine at UNLV is already having an impact on the community to improve health care in Southern Nevada with 330,000 visits to UNLV Medicine clinics, 52,000 surgeries performed, 100,000 COVID-19 vaccinations administered, 19,000 COVID-19 tests performed and 5,000 babies delivered.” (Note: and sustain key academic programs that will directly COVID vaccines administered as of May 1, 2021). Kirk benefit Nevadans, from driving economic growth to Kerkorian School of Medicine at UNLV is an emerging elevating health care, to creating an environment for leader in medical education and innovative practices; innovation.” the school is training future Nevada physicians, serving the community, and elevating patient care for a diverse, These capital improvement projects will have a dramatic, urban region. The next step to elevating the school is full positive economic impact on Southern Nevada. These funding of the Medical Education Building. investments will propel our economy both in terms of The UNLV Medical Education Building (MEB) is a new

VEGAS CHAMBER MAY 2021 BUSINESS VOICE 19 five-story, 135,000 square-foot building, which is now under construction in the Las Vegas Medical District • Addressing our health care needs: Every medical through a partnership with the Nevada Health and school graduate completes a residency, and more Bioscience Corporation (NHBC). NHBC CEO Maureen than half will stay, live, and work where their Schaefer explained the importance of the project, “The residency takes them. Nevada has only 400 residency NHBC is pleased to provide support to the Medical slots statewide, and UNLV offers 325 – compared to Education Building, which is already under construction 11,000 in neighboring California. Increasing residency and we anticipate that it will be completed in 2022. slots keeps more physicians here, serving the needs This building will be essential to support research and of Nevadans. innovation in medical science and healthcare.” The building will serve as the school’s permanent campus, • Economic and employment impact: Kirk Kerkorian allowing expanded class sizes and providing space for School of Medicine at UNLV is estimated to generate additional research activities. Kahn stated, “The future 8,000 new jobs by 2030 and have a $1.2 billion health care in Las Vegas depends on our ability to train impact in the next decade. It also will contribute the next generation of physicians, and there is no better through health care research, adding up to $50 place to do that than in a modern, technologically- million in annual research funding, directly supporting advanced medical education building.” UNLV’s Carnegie R1 status.

Governor Steve Sisolak highlighted the medical school in his 2021 State of the State by saying, “And in order to stop talking about our doctor shortage and actually start doing something about it, I am proposing a $25 million one-shot expenditure to help complete the UNLV Medical School Building, a school which could generate as many as 16,000 jobs over the next ten years.”

The Chamber commends Governor Sisolak for emphasizing the important economic impact that the medical school will have in Southern Nevada. Hugh Anderson, Chair of the Chamber’s Government Affairs Committee shared the importance of the economic contributions that the medical school will have in Southern Nevada, “As we move forward with our economic recovery, we call upon our State Legislators to support this initiative Advanced Engineering Building that will train Nevadans in healthcare sector and Another pivotal project for helping transform our provide for good paying careers in Southern Nevada; economy in Southern Nevada is UNLV’s Advanced this building is both about improving healthcare and Engineering Building. The Chamber has also been economic recovery.” an advocate for the investment and was supportive of the $1.75 million allocation from the 2017 State Legislative Call to Action: Legislature for the planning and construction of the • Maintain and pass the $25 million proposed by the building. The next step is to secure the funding for the Governor towards the $125 million Medical Education actual construction of the building from the 2021 State Building currently under construction. Legislature.

• Restore $46.7 million in funding to expand the This project will complement the work that is occurring school’s operations with the new Medical Education in the field of engineering at UNLV. The work being Building, including increasing class sizes. done by faculty and students can help change the world as we know it. It can be best described by UNLV • Approve a $2.1 million enhancement request to Physicist Ashkan Salamat part of the team behind expand residency positions from 325 to 380. “Top 10 breakthrough of 2020.” Salamat and his colleagues discovered the first ever room-temperature Economic Impact by the Numbers: superconductor - what they call the “holy grail” of • Building the future: Restoring the school to its $46.7 energy efficiency. million funding is critical to supporting its expansion and accelerates the graduation of skilled physicians. The phenomena observed by the research team and Opening a new Medical Education Building is one reported as a cover story in the journal Nature has aspect of the school’s growth. UNLV will also need implications for how energy is stored and transmitted. faculty and staff to fill the roles that will allow the It could one day change how everyday technological school to increase its incoming classes and better devices - from telephones to Teslas - are powered, how serve the Southern Nevada community. people and goods are transported, and how the whole

20 BUSINESS VOICE MAY 2021 VEGAS CHAMBER of society could operate years into the future. Salamat says he envisions a “complete transformation of As Dr. Whitfield put it, “Even through the pandemic, tomorrow’s society.” And this innovation is happening UNLV remained focused on its mission to help diversify in Southern Nevada and demonstrates why it is critical the Nevada economy. These two projects are significant to fund the Advanced Engineering Building to generate steps to making that happen.” even more research and discovery. Call to Action: Legislative Call to Action: The Vegas Chamber calls upon its members, business • Approve the $36.8 million as proposed in Governor leaders and the UNLV Alumni to rise together to Sisolak’s recommended biennium budget for the advocate for these essential projects. Contact Advanced Engineering Building. UNLV will match your state legislators and let them know that you those funds for a total of $73.6 million. support the funding for the Kirk Kerkorian School of Medicine at UNLV Medical Education Building and the Economic Impacts by the Numbers: Advanced Engineering Building. Our voices together • Economic impact: Engineering jobs are high-skill can help bring change to our community with these and high-paying, and more than 60% of UNLV’s transformative projects. Make the call, send the email or engineering graduates stay in Nevada. Their skills post on social media. help existing businesses expand and attract new industry and business – which broadens the state’s Your Voice Matters. economy. Southern Nevada Matters. Our Future Matters. • Becoming competitive: UNLV’s program has grown by 75% since 2009, but available space has not kept These projects are critical to our future. They will up. UNLV’s space lags far behind many universities, expand our economy, create good and sustainable jobs, which means students and their talents are recruited and elevate the quality of life in our community. Please away from Nevada. do your part to ensure the Nevada Legislature passes the necessary funding. The Vegas Chamber’s legislative • Diversifying our homegrown workforce: More than mission and commitment to you, our members are 90% of UNLV’s engineering students are residents, Recover. Rebuild. Reinvent Nevada Together. and more than 70% identify as a racial or ethnic minority. Nearly half are the first in their families to attend college.

VEGAS CHAMBER MAY 2021 BUSINESS VOICE 21 We are proud to announce a new, significant benefit for all employees of Vegas Chamber members: The Vegas Chamber Homeownership Advantage Program. Employers can help their employees achieve work-life balance by educating them about the program, which provides employees with resources to navigate the often complex process of home buying, home selling and financing.

Benefits for Chamber Members: Benefits for Employees: ✔ A Package of Exclusive Mortgage & Real ✔ Exclusive Mortgage Credit of Up to $1,395 for Purchase Estate Benefits for Your Employees at No or Refinance** Cost to Your Company ✔ Exclusive Real Estate Credit for Buying or Selling, Giving ✔ A Dedicated Mortgage Advisor & Back 20% of Commission Received at Closing. Example: Real Estate Sales Professional Sales Price is $325,000, Cash Back Rebate is $1,950* ✔ Customized Company-Branded Materials ✔ Personalized Annual Mortgage & Real Estate Review ✔ Dedicated Co-Branded Web Page ✔ Lower Than Market Rates ✔ 5-Star Customer Experience from ✔ Borrower Education Series Available Las Vegas’ Top-Rated Mortgage and • First-Time Homebuyer Real Estate Professionals • Credit Education • Low Down Payment Options • Debt Management / Wealth Creation

Vegas Chamber members’ employees have access to a dedicated team of experts, ready and eager to create an outstanding home buying, home selling or financing experience with up-front underwriting options, fast approvals and on-time closings. In addition, this Vegas Chamber benefit includes ongoing, periodic reviews and an education series to improve the lives of employees and their families.

Janelle Kennedy Allison Wax Business Development Officer Director of Bus. Dev. & Client Relations M 702.376.9364 D 702.939.5186 | M 702.525.6304 [email protected] | alderus.net [email protected] | allisonw.cbvegas.com

This is not a solicitation if you are already represented by a real estate broker. *Cash Back bonus is only in allowable states. The Cash Back Bonus is twenty percent (20%) of the gross commission paid to Coldwell Banker Premier Realty, which is typically three percent (3%) of the purchase price. Your savings will vary based on the sale or purchase price of the home and the commission received. All real estate transactions are negotiable. Other items and considerations may vary. The Cash Back Bonus may be ter- minated without notice. Fair Housing Broker. **Powered by Hamilton Group Funding, Inc. NMLS #200719 (nmlsconsumeraccess.org). All loans are underwritten and closed by Hamilton Group Funding, Inc. Valid on Hamilton Group Funding loan programs only; broker-funded, bond and non-delegated loans are not eligible. Homeownership Advantage Program is limited to current employees. Only one promotion per loan allowed. Equal Housing Lender. ©2020 Hamilton Group Funding, Inc. NMLS #200719 (http://www. nmlsconsumeraccess.org) State licensing: Alabama 21720, California 41DBO45707, Colorado 2007419, DS 2007149, Florida MLD680, Georgia 32726, Illinois MB.6761042, Indiana 28272, Kentucky MC90805, Louisiana 200719, Maryland 19833, Michigan FL0018547, Minnesota MN-MO-200719, Nevada 5077, New Jersey ML200719, New Mexico 200719, North Carolina L-150415, Ohio MBMB850258000, Oklahoma ML011206, Pennsylvania 37473, South Carolina 200719, Tennessee 112326, Texas 200719, Virginia MC-5546, and Wisconsin 200719BA. All loans subject to approval, including credit approval. Some restrictions may apply. Other programs available. Program conditions subject to change without notice. SOME SILVER LININGS FROM THE PANDEMIC By Michelle Jackson, President and CEO – Junior Achievement of Southern Nevada

the areas of financial literacy, community/economy, work/career readiness, and business management. After completing the lessons, students are given access to become an “employee or business owner” through the JA BizTown simulated job roles. JA BizTown is an incubator for elementary youth to be exposed to careers in Nevada that exist today and that will need employees in the future. Nevada has worked to diversify our economy for years, but has had difficulty overcoming the issue of talent needed by the businesses we want to attract. The JA BizTown program gives communities the tool to plant seeds of inspiration in young students for the careers they will have tomorrow!

JA Inspire Virtual Career Expo has blown away the restrictions of access, transportation and reach for students and business partners through its virtual conference center platform. After completing 5 self- guided lessons and a detailed skills and interest assessment, 8th -12th grade students from all over Nevada gain access to the JA Inspire Virtual Career Expo. In the virtual conference center, students are We know that chamber members were impacted by able to interact with businesses from all over Nevada the pandemic and it required them to be flexible and while exploring future career opportunities in our state. change the way they do business. Junior Achievement Students also are able to hear from public figures and of Southern Nevada (JA) also had to change the business leaders in the virtual auditorium through way we approach our business of teaching life skills semi-live presentations. This year’s JA Inspire Expo to K-12 grade students. In a matter of weeks, JA’s took place on May 4 with more than 4000 student comprehensive programs in financial literacy, workforce participants, and the virtual conference stays open for readiness, and entrepreneurship went from being 90 days,allowing students to return several times to delivered face to face by a JA volunteer to being continue their journey of career exploration. delivered over video web calls. Thus, the silver lining: through these virtual programs, It began slowly in the spring of 2020 with teachers and we have the ability to reach greater numbers of young schools who had partnered with JA for several years people, preparing them to become tomorrow’s Chamber reaching out as they struggled to find content that they could use to engage students over distance learning. Through partnerships with Vegas Chamber programs like “The Truth About Being A Grown Up,” students were able to hear directly from experts on topics like buying your first car with Findlay Volkswagen. As the year progressed Junior Achievement was determined to be prepared to meet the needs of schools no matter where education was happening and when the 2020-2021 school year began, JA had over 20 programs ready to be delivered virtually to classrooms all over Nevada. By the end of December 2020, all but 2 of JA’s 40 program options spanning K-12th grades were ready for teachers, students, and volunteers.

Two of these programs – JA BizTown Adventures and JA Inspire Virtual Career Expo -- became brand members and business leaders. We would like to invite new offerings for educators that Junior Achievement of you, as a Chamber member, to visit the JA Inspire Expo Southern Nevada had not been able to provide before. and see for yourself how this powerful new tool works. JA BizTown Adventures focuses on educating upper Just drop me an e-mail at [email protected] and elementary students in personal finances and career I’ll send you a link. We’d love to get your feedback. exploration through simulated employee roles. Students complete 12 teacher led lessons that prepare them in

VEGAS CHAMBER MAY 2021 BUSINESS VOICE 23

110 Years in the Making Hoover Dam? Check. McCarran International Airport? Check. Las Vegas Convention and Visitors Authority? Check. Vegas Milestone Innovator? Check. Check. Check.

Since 1911, the Vegas Chamber has navigated growth in this community. Celebrating 110 years with tenacity, accessibility and Vegas-ness like no other place in the world, the Vegas Chamber will be here through it all in 2021 and beyond. Join us and let’s make history together.

702.641.5822 VegasChamber.com Cultivating Growth & Prosperity Since 1911

VEGAS CHAMBER MAY 2021 BUSINESS VOICE 25 26 BUSINESS VOICE MAY 2021 VEGAS CHAMBER Will Your Business and Clients Be Involved in the Data Breach Crisis? By Robert Wilson, CEO Secured Communications

How confident are you that your video meetings, safe. Throughout the pandemic, our team has files, messages, and calls are truly private? We been hard at work to bring the same tools that regularly see headlines about high-profile hacks are trusted and relied upon by first responders, and data breaches, and most businesses have been counterintelligence agencies, and global leaders to affected in some way, regardless of the size. the corporate world.

Over the past 12 months, 31 billion data records The result of that hard work is the most powerful were compromised. The average cost of a data unified communications tool for business; we breach continues to skyrocket, surpassing $8 call it Mercury. Mercury enables users to host million in 2020, and corporations are reporting that HD videoconferences, send messages, transfer unauthorized files and make intrusions are secured phone more common calls without than ever disruptions or before. These leaks. In addition, trends are well- Mercury increases established and productivity by accelerating ensuring that all at an alarming communications pace. are not only protected, but There are lots within one private of buzz words ecosystem. swirling around the media about You might be cybersecurity, thinking; “It’s the most not as though common one being encryption. Ironclad my company holds or discusses national secrets”, encryption doesn’t help if you don’t employ best but unfortunately, companies find out on a daily practices to protect your organization. There are basis that even small breaches can lead to heavy key points to focus on to avoid costly breaches: commercial and reputational costs. Moreover, reactive security strategies often price to be Avoid allowing the use of social-media platforms several times more expensive that proactive Require that employees use systems you approve. prevention strategies, and sometimes the effects of reputational damage are difficult or impossible Keep everything in one application to reverse. Each time a user switches apps, there’s an opportunity for data to be left behind or re-routed. While the challenges presented by a new way of working are seemingly never-ending, and new Keep things simple threats emerge every day, we stand resolute and Not all your employees will be tech experts. Staff ready to help the business community of Las productivity will benefit from having easy to use Vegas. We are proud to partner with the Las platforms. Vegas Chamber to double down on a city that has been with us since the very beginning and look Five years ago, I founded Secured forward to seeing you all soon in an ultra-secure, Communications, and set out in partnership with high-definition Mercury Meeting. law enforcement agencies to protect the men and women who keep our communities and country

Robert Wilson is the CEO and Founder of Secured Communications, has 30 years of experience in Technology, Marketing, and Business Development and has developed technology for Fortune 500 companies such as American Express, and Citibank.

VEGAS CHAMBER MAY 2021 BUSINESS VOICE 27 President’s Club

(B) Dan Kearney SVP and Market Manager – Audacy Las Vegas Dan Kearney is Senior VP and Market Manager for Audacy Las Vegas, overseeing operations, growth and revenue of the cluster’s six radio stations: KMXB (MIX 94.1) KLUC (98.5 FM) KXTE (ALT 107.5 FM), KXQQ (Q100.5 FM) KXNT (News/Talk 840 AM) and CBS Sports Radio 1140 AM as well as the Audacy App and other digital & data products. He joined Entercom Radio (now Audacy) upon the merger of CBS Radio in 2017 and consistency produces noteworthy revenue and ratings growth. He holds a BS in Radio- Television from So. Illinois University-Carbondale.

(A) Chrishena Stanley President/Broker – STK Property Group Skillful, savvy Atlanta real estate broker Chrishena Stanley of STK Property Group, is excited to bring her energy and expertise to Las Vegas. For over 15 years, Stanley has built a reputation in Atlanta for her drive, determination, and commitment to her clients. She knows how to get the inside scoop on a market and make the impossible possible, regardless of the city she is in. Stanley credits her success to always going the extra mile, and that is why her company's motto is "There is no traffic on the extra mile."

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(D) Doug Beckley Founder – The Beckley Group Doug Beckley is a management consultant, business advisor and CEO coach. A native Las Vegan, Doug founded The Beckley Group in 2000. The Beckley Group has created success and boosted profitability for numerous well-known Southern Nevada organizations from a variety of industries. Doug has been the owner of several prosperous businesses including the most successful multi-center UPS Store franchise in Nevada, and the famous Pioneer Club casino. Active in the community, Doug served as Chair of the Nevada Community Foundation and President of the Las Vegas Executives Association.

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(C) Bill Wadley Founder – Capstone Christian Academy Bill Wadley grew up in poverty, homelessness and three broken homes, yet by a miracle he graduated from West Point. This Henderson Basic High School graduate is now a 24- year business owner of Impact Sand & Gravel. Motivated by his gratitude for the premier education and leadership training he received at West Point, Wadley wants to provide similar opportunities for the children in Southeast Las Vegas area. Capstone Christian Academy’s mission is to Develop World Changing Leaders. There are still Pre-K through 2nd grade openings. Visitors are welcome to stop by for a tour.

28 BUSINESS VOICE MAY 2021 VEGAS CHAMBER Spotlights

(E) Lyndsay Soprano Owner – Bound-by Marketing Lyndsay Soprano, owner of Bound-by Marketing, is an award-winning Virtual CMO who helps grow small to large companies with smoldering results. With a talent for building relationships, Lyndsay launched her boutique marketing agency over 20 years ago — and she’s been making brands sizzle ever since. Soprano offers personalized consulting services and loves to impact marketing growth in ways that leverage resources efficiently. Whether it’s creating marketing materials for a charity gala or socializing a nationally syndicated radio show, she oversees the entire breadth of your business from creative design to total brand management.

(F) Brian Formisano Region Bank President - Nevada Southern – Wells Fargo Brian Formisano, Region Bank President – Nevada Southern for Wells Fargo, is responsible for setting direction and leading all aspects of the branch banking network, including small business and affluent business. He provides business leadership for the planning and execution of all activities within the region and alignment between regional initiatives and overall Regional Banking initiatives. He ensures all elements of risk management, compliance accountability and talent management programs are followed. He represents Wells Fargo in all aspects of federal, state, and community leadership as well as the development within the E F market.

(G) Lisa De Marigny President and CEO – Omni Limousine Lisa de Marigny leads a team passionate about luxury and innovation. Omni is known for premier service and pristine chauffeured fleet of black sedans, SUVs, limousines, and mini coaches. The team opened Tango Car, the first app-based on-demand transportation service for passengers traveling in wheelchairs. Lisa’s desire to provide mobility to the paratransit community made Tango a fitting name for this unique startup. She grew up in the transportation business while earning a B.S. Organizational Leadership from Penn State University, she is a 2012 graduate of Leadership Las Vegas.

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(H) Sam Mirejovsky & Ash Watkins Partners – Sam & Ash, LLP Sam Mirejovsky and Ash Watkins are personal injury veterans who have seen first-hand the difference a great lawyer makes. Together they have built a new kind of law firm from the ground up — one that is centered on getting injured people back on their feet. Accident victims deserve a team that leaves attorney egos at the door and devotes itself to doing What’s Right for you. Sam & Ash will deliver the care and justice you deserve by truly understanding your unique circumstances and getting you the best results possible.

VEGAS CHAMBER MAY 2021 BUSINESS VOICE 29 Apply Now for Leadership Las Vegas; Applications Due May 20

Leadership Las Vegas is Southern Nevada’s premier community leadership development program. Through the 10-month experience, class members develop new perspectives on the community by exploring the inner-workings of Las Vegas, including its greatest strengths and most challenging issues. The program begins with a three-day opening Gateway retreat where the class gets to know each other. Through monthly day-long sessions, the class hears from area experts and leaders, and participates in interactive tours, simulations, and other exclusive activities. At the end of the program year, class members join a network of leaders committed to using their talents and strengths to improve Southern Nevada.

Leadership Las Vegas selects 60 executives and accomplished professionals from a wide range of industries and local businesses who want to make a positive impact in the community. Applications are due no later than Thursday, May 20, at 4 p.m. More information and the link to the application can be found at https://www.leadership.vegas/leadership-las-vegas.

Distinguished Leadership Las Vegas alumni include Vegas Chamber CEO Mary Beth Sewald, Chamber Chairwoman Gina Bongiovi U.S. Congressman Steven Horsford, Nevada Speaker of the Assembly Jason Frierson, Nevada Superintendent of Instruction Jhone Ebert, MGM Resorts International President and CEO Bill Hornbuckle, Henderson Mayor Debra March, Las Vegas City Councilman Brian Knudsen, Raiders Foundation CEO Alan Diskin, among many others.

The Leadership Las Vegas program is overseen by the Vegas Chamber’s Leadership Foundation of Greater Las Vegas, a 501(c)(3) non-profit dedicated to expanding the leadership capacity in Southern Nevada by developing civic leaders who are knowledgeable, prepared, and dedicated to serving as catalysts for positive change and growth in the community.

For questions, please contact Lisa Gough, program manager, at [email protected] or 702.586.3841

30 BUSINESS VOICE MAY 2021 VEGAS CHAMBER VEGAS CHAMBER MAY 2021 BUSINESS VOICE 31 Why Social Security Matters

The Social Security Act has gone through many amendments However, in addition to reducing benefits from drawing them since it was first enacted in 1935. It provided retirement, early, one dollar of Social Security benefits is withheld for every disability, survivor, and Medicare benefits to over 65 million two dollars earned above $18,960 per year. There is no income Americans in 2020. Access to these benefits requires reduction if you wait to take Social Security at full retirement adherence to many rules and requirements, but many age or beyond. For example, if benefits are taken early at age Americans are overwhelmed by Social Security's complexity. 62 and assuming the full retirement benefit at age 67 is $1,900, the benefit is reduced to $1,330. If the same person had earned Americans question how social security is funded, how benefits $40,000, benefits would be reduced to only $453.33 per are calculated, how to maximize benefits, when to take Social month.5 These numbers are for illustration purposes only. See a Security benefits, and how it is taxed. Of course, many are also financial advisor for individual hypotheticals. concerned that Social Security will run out of funding. Deciding when to collect Social Security can still be The Federal Insurance Contribution Act (FICA) tax is collected complicated. For instance, is retirement affordable if you stop through wage earners. This tax funds The Social Security's working? Is debt eliminated? Are you healthy with a long life Old-Age, Survivors (OASI), and Disability Insurance (OASDI) expectancy? Do spousal benefits provide enough income? program, and Medicare Hospital Insurance (HI). Employers and Taking Social Security early should be avoided if possible unless employees each pay 6.2 percent on employee's wages. A self- disabled or expected shorter life expectancy. A retiree will employed individual pays the full 12.4 percent. In 2021, OASDI need to rely on accumulative assets to provide a comfortable tax applies to the first $142,000 of a person's income. Similarly, retirement, including extra savings, a 401(k), the sale of their for HI, employer and employee each pay 1.45% or 2.90% for business, downsizing their home, or receiving an inheritance. the self-employed.2 There is no income limit for this tax. To qualify for benefits, workers must pay into Social Security and Income taxes on social security in 2021 depended on income accumulate a minimum of 40 credits (10 years of work). levels and are different for single and joint filers. Single filers have no tax with income below $25,000, but 50 percent of Calculating full retirement benefits requires several steps. First, benefits may be tax with income below $34,000, and as much take the sum of the highest 35 as 85 percent tax on income years of earnings (adjusted for above $34,000. If filing a joint inflation by the average wage return, there may be a 50 index3) and divide it by 420. percent tax on benefits with This amount is the Average combined income between Indexed Monthly Earnings $32,000 and $44,000, with up (AIME). Take the first $996 to 85% tax above $44,000.6 of the AIME and multiply by 90%. Take the second amount Will social security still be there up to $6,002 and multiply by when you retire? It is difficult 32%. Finally, take the remaining to imagine having no benefits amount and multiply that by after paying into the system 15%. Add all three amounts to for many years. In 2019, social calculate full retirement benefit, security received a total of also known as the Primary $1.062 trillion but distributed Insurance Amount (PIA). $1.059 trillion. The OASDI Trust The average monthly benefit Fund's balance at the end of in 2020 was $1,514.1 When 2019 was $2.897 trillion, which calculating benefits, many the OASI Trust Fund is expected Americans may realize that to be exhausted sometime Social Security was not intended to fund 100% of retirement beyond 2034 without legislative changes.7 Those paying into income. The social security administration released a fact Social Security will continue to fund the Trust, but over time a sheet in 2020, stating that benefits represented about 33% of shortage gap will widen. elderly income. It is, therefore, extra concerning that 49% of the workforce in the private industry has no retirement saving To learn more about these topics and more, join us for a option.1 Social Security webinar on Thursday, June 3 at 9 a.m. We will discuss many of the topics mentioned including survivor There are several strategies to get the most from Social benefits, spousal benefits, minor dependent children, collection Security, including waiting to take benefits for three to four strategies, and government pension offset. years beyond full retirement age. Social security may be To register, visit vegaschamber.com. taken as early as age 62 but no later than age 70. Early social security benefits result in significant income reduction while For more information about Social Security and access to taking it past full retirement age provides an 8% increase each statements, visit www.ssa.gov or call 800.772.1213. To learn year delayed. Over 57% of Americans take Social Security more about the Chamber's Association Retirement Plan, (non-disability) early, before full retirement age.4 Many of these contact Joe Caldera at 702.846.4015. individuals believe they can supplement their Social Security with earned income.

Joe Caldera is an LPL Financial Advisor, Chartered Retirement 1 https://www.ssa.gov/news/press/factsheets/basicfact-alt.pdf Plan Specialist®, and principal at Caldera Wealth Management 2 https://www.ssa.gov/oact/cola/cbb.html 3 Group. CRPS conferred by The College for Financial Planning. https://www.ssa.gov/oact/progdata/retirebenefit1.html 4 https://www.usatoday.com/story/money/personalfinance/ retirement/2018/06/19/whats-most-popular-age-to-take-social- Securities and advisory services offered through LPL Financial, a security/35928543/ Registered Investment Advisor, FINRA/SIPC. 5 ($40,000 minus $18,960 = $21,040 / 2 = $10,520 – $15,960 ($1,330*12) = $5,440/ 12 = $453.33. This material was created for educational purposes only and is 6 https://www.ssa.gov/benefits/retirement/planner/taxes.html 7 not intended as ERISA, tax, legal or investment advice. https://fas.org/sgp/crs/misc/RL33028.pdf

32 BUSINESS VOICE MAY 2021 VEGAS CHAMBER SMOKEFREE It’s the Responsible SPACES Thing to Do You’ve been protecting the health of your business by:

Physical Requiring Washing Checking Contactless distancing masks hands temperatures service

But there is more you can do: Create a smoke and vape-free policy

25ft

Smokefree Air Minimum Distance

There is no safe level of secondhand smoke. Eliminating exposure to secondhand smoke both indoor and outdoor is the responsible thing to do. It’s good for business and it’s good for health.

There is no better time than now to create a smoke and vape-free policy. For more information or for FREE signage for your business, visit GetHealthyClarkCounty.org or call 702-759-1270. Small Businesses Are the Fabric of the Business Community What Members Are Doing Behind the Mask By Nick Schneider, Vegas Chamber Correspondent

Recently, the Vegas Chamber TV show, Like Nobody’s Business, has featured members who have shared their “Behind the Mask” stories. This mini-series provides a platform to recognize and commend our members as they not only survive, but thrive, through the pandemic. Their compelling stories are especially fitting to celebrate Small Business Month in May.

Amusement Exhibit & Event Services- (AE&ES) is an event services company that provides entertainment from team-building events to a complete takeover of the Las Vegas Motor Speedway. With the impact that COVID-19 had on live events, AE&ES entered in a partnership with a local digital creative agency and introduced the MeetFriendly platform that allows entertainment to be brought to the digital meeting. Games range from a virtual escape room to live dealer blackjack.

Chief Executive Officer (CEO) Gary Bordman provides this advice to small businesses looking to adapt is in these challenging times: “Your competitors are also your community; form strategic partnerships and find ways to let your services speak to your collective customer-base.”

As a local coffee company and restaurant, Makers & Finders (M&F) Founder Josh Molina took quick action by taking his business outside with an espresso cart at all locations. M&F was even able to open a new roastery in Chinatown called Take it Easy in the middle of the pandemic.

Molina’s advice for small businesses looking to pivot is to focus on the unique opportunity that the pandemic has created and there is new opportunity in previously saturated markets. Further, passion was a driving force for Molina to get Take It Easy off-the-ground and is a central part to staying positive in tumultuous times.

Market Resolution is a female-owned, sustainable, LGBTBE-certified company that found success through its community dedication. Market Resolution created a program with Caesars Entertainment to save equipment from the landfill, instead diverting it to local charities. To ideally help the Vegas Valley re-open, Market Resolution introduced new air cleaning technology called Active Pure, originally developed by NASA and is one of the only technologies proven to fight COVID-19.

CEO Sharni Gaskins’ advice to small businesses is to look to their customer base and network and utilize them to better understand the problems they face and help find solutions together.

There is no doubt that you have seen Screaming Images’ work, such as the Raiders jersey draped on the Statue of Liberty at New York New York. Through the development of ShareShield, a barrier solution for casino table games that has expanded to slots and retail, Owner James Swanson was brought back all staff who were previously furloughed. Screaming Images further reimagined its business with the creation of the fan cutouts for sporting events, bringing their productions to a smaller scale.

Swanson’s advice for small businesses looking to adapt is to “put yourself in the shoes of the end user and understand what you would do or need to succeed, and keep your routine; don’t let a challenge make you give up.”

A huge thank you to all members for their insight, perseverance and dedication to Southern Nevada’s business community. Visit VegasChamber.com to check out these members in their Behind the Mask segments on the Chamber’s TV show, Like Nobody’s Business.

34 BUSINESS VOICE MAY 2021 VEGAS CHAMBER Type to enter text

8985 S. Eastern Ave., #205 VEGASLas CHAMBER Vegas, MAY NV2021 BUSINESS89123 VOICE 35 MAY 2021 Washington, D.C. Fly-In is Back!

The Vegas Chamber and Las Vegas Global Economic Alliance (LVGEA) are thrilled to welcome back members to a hybrid Washington, D.C. Fly-In in September! In-person and virtual attendance options are available.

Monday, Sept. 20 to Thursday, Sept. 23

In-Person & Virtual MARKETING PLAYBOOK

powered by Register now at VegasChamber.com

Early Bird Pricing is available through Aug. 1. Your Customized Marketing Register now at VegasChamber.com Playbook – Your Game Plan for Success Exclusive to President’s Club, Advocacy, Board of Trustees and Government Affairs Committee members only. Marketing assessment & consultation Don’t miss: Interaction with federal policymakers Local market insights, budget allocations & A variety of meetings with decision-makers and policy experts recommendations

Free & exclusive to Vegas Receptions to build relationships and Chamber members strengthen existing connections

Details at VegasChamber.com