Welcome Dear Valued Member,

California Regional MLS (CRMLS) would like to congratulate you! Your Association of REALTORS® has taken a crucial step in advancing your career opportunities by participating in CRMLS.

CRMLS is the nation’s largest and most recognized MLS, servicing more than 93,500 California real estate professionals from 34 Associations, 3 Boards of REALTORS®, and 1 MLS.

For over 30 years CRMLS has thrived by focusing on the needs of our brokers, agents, and Associations. We are dedicated to providing you with unrivaled listing exposure through a powerful and reliable MLS system, superior data integrity and compliance tracking, and most of all, true representation within our organization.

Located at 180 Via Verde Ave, Suite 200 in San Dimas, CA, CRMLS makes outstanding customer service, career-building education opportunities, and full support of your Association or Board’s MLS platform our top priorities.

Please take time to read through our Welcome Packet to familiarize yourself with the full portfolio of valuable products and services available to you as a user of CRMLS.

Wishing you great success,

Art Carter Chief Executive Officer California Regional MLS Matrix COLLABORATIVE POWER

CRMLS Matrix is an industry-leading MLS platform with a robust suite of products and services.

It is the gateway to your business needs. That’s why we keep it up and running with minimal downtime.

RELEVANCE

In today’s competitive industry, versatility is key.

• Multi-device, multi-browser capability provides flexibility to access listing data and history from anywhere, at anytime • Customizable, easy-to-read dashboard for quick snapshots into the data that matters most to you • Links that connect you directly to reciprocal access, data integrity and CRMLS products and services • Enhanced search options to help pinpoint client’s needs • Email options that give you full control over the way you communicate with clients • Integrated CMA Wizard that lets you quickly create and customize CMA presentations and reports tailored to each individual client • Search and map capabilities with ZIP code, parcel, city, congressional data, MLS area, and school district • Route planning tools that automatically create point-to-point driving directions between multiple properties Tools DISCOVER THE BREADTH OF PRODUCTS AND SERVICES

Cloud CMA A web-based report generator that uses MLS data to create custom, engaging CMA and Buyer Tour reports in the office and on-the-go.

Cloud MLX Cloud MLX is a streamlined MLS front-end that prioritizes search and communication. It allows users to search for listings with a smart search bar, create an unlimited number of uniquely-shaped map areas, and instant message with other agents.

Cloud Streams A listing alert and client collaboration tool. The “Property Streams” feature allows agents to automatically notify clients about listings based on specific search criteria. Email listing alerts are branded to the agent and include large property photos.

CRMLS App Provides on-the-go access to CRMLS Matrix, including search capabilities, saved searches, contacts, customer property type carts, a portfolio of listings, and the agent roster. Available for iPhone and Android.

CRMLS Matrix Matrix is the GATEWAY to every product and service that CRMLS offers. It is an industry leading platform allowing agents to add, review, maintain, search, and map property listings. ePropertyWatch An online service that helps you stay in touch with past clients – and retain them as future clients. ePropertyWatch generates drip email reports for each client loaded with information about their home and neighborhood. Features local data from CoreLogic, agent-specific branding, and advanced customization options.

Homesnap App Access real-time MLS data on the go with this robust app. Features include Rapid CMA generation, automated Facebook ad creation, in-app messaging, and the ability to snap photos of homes – listed or not – and find out all about them. Homesnap.com The desktop version of the popular Homesnap App. Get inbound leads at no extra cost to you, create branded search portals for your clients and contacts, and send branded emails to your entire sphere – plus much more.

Infosparks Market Statistics Transform fresh market perspectives into graphs and charts in just seconds with InfoSparks Market Statistics’ sleek and intuitive interface. Fully integrated with CRMLS Matrix, InfoSparks has over a million possible data reporting combinations.

ListHub Push your listings to 85+ national consumer websites, with a potential reach of 900+ extended sites/ networks.

New Home Source Professional (NHS Pro) NHS Pro is the most comprehensive resource for real estate professionals to stay up-to-date on new homes, communities, and builders designed exclusively for real estate professionals. Listings are delivered daily to NHS Pro directly from builders, ensuring that all information is current and accurate.

ProxioPro™ Proxio provides real estate professionals with global networking and marketing services, giving agents global reach and international credibility. Connect your listings to agents in over 130 countries through global syndication and automatic translation in 19 different languages.

RatePlug Empower and educate clients with real-time mortgage program and payment information directly from lending partners for property listings in CRMLS Matrix.

Realist Tax 2.0 Realist 2.0 is the industry-leading tax product, designed to give agents a competitive advantage through efficient delivery of property-centric data.

Realtors Property Resource® (RPR)™ RPR provides comprehensive data, powerful analytics and dynamic reports on over 60 million properties in the United States, exclusively for REALTORS®.

Remine Put opportunity on a map with Remine, a powerful software platform that combines property records, data visualization, tracking, and predictive analytics.

ShowingTime Eliminate repetitive scheduling calls with this MLS-integrated solution to scheduling property showings. With full MLS integration, 24/7 system access, and instant appointment confirmations via text, automated call, or mobile app, ShowingTime is scheduling solved.

Marketplace Even more tools, just for you. CRMLS Marketplace brings subscribers business products for individual purchase at wholesale prices. This is your opportunity to customize your MLS experience to suit your distinct business needs. Take advantage of CRMLS-exclusive discounts on our eight unique offerings.

CallAction Increase your lead generation with a virtual assistant software for agents, teams, and brokerages.

Cloud Attract Attract buyers and sellers with beautiful landing pages that automatically respond with a home valuation, CMA, or listing alerts.

ListReports A FREE program that generates multiple styles of marketing materials for listed properties.

Offrs A smart marketing software that uses an algorithm to form a predictive analysis of which properties may sell in the next 12 months.

RentSpree FREE for agents and brokers: Automate the rental application process.

Spacio A paperless open house and digital platform to help agents capture, convert, and manage leads at open houses.

Strategic Agent A full-featured premium website builder and IDX solution designed to give real estate professionals a powerful online web presence.

Trust Stamp Identity Verification for Safe Real Estate Practice.

Visit the Marketplace at CRMLS.org under the “Solutions” tab for more information. Customer Care Rest assured, we’ve got you covered.

Monday - Friday: 8:30 a.m. - 9:00 p.m. Saturday - Sunday: 10:00 a.m. - 3:00 p.m.

The CRMLS Customer Care department is equipped with the knowledge and experience needed to assist you with questions regarding the full CRMLS products and services suite.

The Customer Care Team provides a convenient ticket system that can be accessed 24 hours a day, 7 days a week. Simply submit your question via the www.crmls.org support page and your ticket will be addressed during normal business hours.

You are busy. Very busy. The positive, friendly, and energetic Customer Care team will go the extra mile to get you the answers you need, when you need them.

Rest Assured, we’ve got you covered. 12,401 408 99.5%

Monthly Tickets Handled by Daily Call Center Positive CRMLS Customer Customer Care Team Tickets Care Team Experience

AVAILABLE 7 DAYS A WEEK 800.925.1525 Education Your success is our priority. We’ve got resources - and they’re free We are proud to offer you a variety of free education options to help keep you informed and up-to-speed on all the latest products and services available through CRMLS.

Classroom Training Free on-site education classes are held at the Association Offices, and can be requested at brokerages. View a list of available classes here.

Webinar Training Several live webinar classes are available each week and cover a multitude of different topics. Register for an upcoming webinar here.

Online Videos Pre-recorded demo and training videos are available for you to view at your convenience. View online videos here.

Training Documentation Educational materials, including manuals and quick reference guides, are just a click away. View the CRMLS Knowledgebase here. WHAT ARE YOU WAITING FOR?

Visit www.crmls.org to access all of our educational resources. Coverage Area 93,500+ Members Strong PARTICIPATING DATA SHARE ADDITIONAL AORs/BORs/MLSs AORs/MLSs SERVICE AREAS Full access to all CRMLS listings, Access CRMLS listings directly from Pursuant to NAR’s MLS of Choice products, training, and support. your MLS system. Data is exchanged policy, some ZIP codes in these frequently to keep listing information regions are considered part of Arcadia up-to-date. CRMLS’s service area based on Burbank current listing volume. CRMLS Citrus Valley Beverly Hills/Greater Los Angeles users doing business in these areas Greater Downey bridgeMLS must enter listings into CRMLS, or East Valley California Desert submit a Seller Exclusion Form. Fresno Conejo Simi Moorpark Glendale High Desert MLS Big Bear - 92315 Inglewood Malibu Big Bear City - 92314, 92386 Inland Valleys Monterey County Blue Jay - 92317 Joshua Tree Gateway Pajaro Valley/Watsonville California City - 93504, 93505 Laguna Palm Springs Regional Cedarpines Park - 92322 Lake County Pasadena-Foothills Crestline - 92325 Madera San Benito County Fawnskin - 92333 Mariposa County San Diego Green Valley Lake - 92341 Merced County San Mateo Lake Arrowhead - 92352 Montebello District Santa Clara Luring Pines - 92382 Newport Beach Santa Cruz Moonridge - 92315 North Bay* Silicon Valley Mt Baldy - 91759 North San Diego Southwest Los Angeles Rimforest - 92378 North San Luis Obispo County Ventura County Running Springs Area - 92382 Orange County Twin Peaks - 92391 Oroville Pacific Southwest Pacific West RECIPROCAL ACCESS Palos Verdes Peninsula AORs/BORs Paradise Access to data requires login to a separate Pasadena-Foothills system. Pismo Coast Rancho Southeast Alameda San Luis Obispo Bay East Scenic Coast Contra Costa Sierra North Valley Honolulu South Bay Nevada County Southland Regional/CRISNet Sutter-Yuba Southwest Riverside County The Inland Gateway Tri-Counties West San Gabriel Valley *Future partner Coverage Area 93,500+ Members

PARTICIPATING AORs/BORs/MLSs Full access to all CRMLS listings, products, training, and support.

DATA SHARE AORs/MLSs Access CRMLS listings directly from your MLS system. Data is exchanged frequently to keep listing information up-to-date.

RECIPROCAL ACCESS AORs/BORs Access to data requires login to a separate system.

ADDITIONAL SERVICE AREAS Pursuant to NAR’s MLS of Choice policy, some ZIP codes in these regions are considered part of CRMLS’s service area based on current listing volume. CRMLS users doing business in these areas must enter listings into CRMLS, or submit a Seller Exclusion Form.