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Sustainability Report for the Year Ended 1 July 2018 CONTENTS ABOUT US
Sustainability Report for the year ended 1 July 2018 CONTENTS ABOUT US About us Performance in 2017 Our business is based on 2 Chief Executive’s Review strong fundamentals 3 Our strategy 4 Our business model 6 Our strategic objectives Go-Ahead is one of the UK’s 8 Our performance 10 Our sustainability approach leading public transport providers, responsible for more than a billion journeys each year on our bus and rail services. Better teams Cleaner Responsible Stronger environment Business communities 12 Read about our responsible business priorities 12 Better teams 14 Happier customers Smarter Happier 16 Stronger communities technology customers 18 Smarter technologies 20 Cleaner environment 22 Our stakeholders 24 ESG data Regional bus London bus Rail We run fully owned We operate tendered Through Govia, a 65% commercial bus contracts for Transport owned joint businesses through our for London (TfL). venture with Keolis, seven bus operators This comprises 164 Go-Ahead currently predominantly in the routes from 17 depots in operates two UK rail south of England. We the capital. Around 85% franchises for the employ over 7,500 of these depots are Department for people and run around freehold. We are Transport (DfT), GTR 2,800 buses within these the biggest bus operator and Southeastern and Watch our video that summarises our businesses. We have in London with 23% operates over 4,800 daily performance last year at: operations in Brighton, share of the market, services. Until December www.go-ahead.com/sustainability Oxford, East Yorkshire, running over 2,100 buses 2017, Go-Ahead ran the Plymouth, East Anglia and employing more than London Midland and on the south coast 7,000 people. -
5 August 2014
OFFICE OF THE TRAFFIC COMMISSIONER (WEST OF ENGLAND) NOTICES AND PROCEEDINGS PUBLICATION NUMBER: 2509 PUBLICATION DATE: 05 August 2014 OBJECTION DEADLINE DATE: 26 August 2014 Correspondence should be addressed to: Office of the Traffic Commissioner (West of England) Hillcrest House 386 Harehills Lane Leeds LS9 6NF Telephone: 0300 123 9000 Fax: 0113 249 8142 Website: www.gov.uk The public counter at the above office is open from 9.30am to 4pm Monday to Friday The next edition of Notices and Proceedings will be published on: 19/08/2014 Publication Price £3.50 (post free) This publication can be viewed by visiting our website at the above address. It is also available, free of charge, via e-mail. To use this service please send an e-mail with your details to: [email protected] Remember to keep your bus registrations up to date - check yours on https://www.gov.uk/manage-commercial-vehicle-operator-licence-online NOTICES AND PROCEEDINGS Important Information All post relating to public inquiries should be sent to: Office of the Traffic Commissioner (West of England) Jubilee House Croydon Street Bristol BS5 0DA The public counter at the Bristol office is open for the receipt of documents between 9.30am and 4pm Monday Friday. There is no facility to make payments of any sort at the counter. General Notes Layout and presentation – Entries in each section (other than in section 5) are listed in alphabetical order. Each entry is prefaced by a reference number, which should be quoted in all correspondence or enquiries. Further notes precede sections where appropriate. -
English Counties
ENGLISH COUNTIES See also the Links section for additional web sites for many areas UPDATED 23/09/21 Please email any comments regarding this page to: [email protected] TRAVELINE SITES FOR ENGLAND GB National Traveline: www.traveline.info More-detailed local options: Traveline for Greater London: www.tfl.gov.uk Traveline for the North East: https://websites.durham.gov.uk/traveline/traveline- plan-your-journey.html Traveline for the South West: www.travelinesw.com Traveline for the West & East Midlands: www.travelinemidlands.co.uk Black enquiry line numbers indicate a full timetable service; red numbers imply the facility is only for general information, including requesting timetables. Please note that all details shown regarding timetables, maps or other publicity, refer only to PRINTED material and not to any other publications that a county or council might be showing on its web site. ENGLAND BEDFORDSHIRE BEDFORD Borough Council No publications Public Transport Team, Transport Operations Borough Hall, Cauldwell Street, Bedford MK42 9AP Tel: 01234 228337 Fax: 01234 228720 Email: [email protected] www.bedford.gov.uk/transport_and_streets/public_transport.aspx COUNTY ENQUIRY LINE: 01234 228337 (0800-1730 M-Th; 0800-1700 FO) PRINCIPAL OPERATORS & ENQUIRY LINES: Grant Palmer (01525 719719); Stagecoach East (01234 220030); Uno (01707 255764) CENTRAL BEDFORDSHIRE Council No publications Public Transport, Priory House, Monks Walk Chicksands, Shefford SG17 5TQ Tel: 0300 3008078 Fax: 01234 228720 Email: [email protected] -
The Report from Passenger Transport Magazine
MAKinG TRAVEL SiMpLe apps Wide variations in journey planners quality of apps four stars Moovit For the first time, we have researched which apps are currently Combined rating: 4.5 (785k ratings) Operator: Moovit available to public transport users and how highly they are rated Developer: Moovit App Global LtD Why can’t using public which have been consistent table-toppers in CityMApper transport be as easy as Transport Focus’s National Rail Passenger Combined rating: 4.5 (78.6k ratings) ordering pizza? Speaking Survey, have not transferred their passion for Operator: Citymapper at an event in Glasgow customer service to their respective apps. Developer: Citymapper Limited earlier this year (PT208), First UK Bus was also among the 18 four-star robert jack Louise Coward, the acting rated bus operator apps, ahead of rivals Arriva trAinLine Managing Editor head of insight at passenger (which has different apps for information and Combined rating: 4.5 (69.4k ratings) watchdog Transport Focus, revealed research m-tickets) and Stagecoach. The 11 highest Operator: trainline which showed that young people want an rated bus operator apps were all developed Developer: trainline experience that is as easy to navigate as the one by Bournemouth-based Passenger, with provided by other retailers. Blackpool Transport, Warrington’s Own Buses, three stars She explained: “Young people challenged Borders Buses and Nottingham City Transport us with things like, ‘if I want to order a pizza all possessing apps with a 4.8-star rating - a trAveLine SW or I want to go and see a film, all I need to result that exceeds the 4.7-star rating achieved Combined rating: 3.4 (218 ratings) do is get my phone out go into an app’ .. -
March 2016 John Masefield House Where Are the Buses Going? Traffic Survey Replies
Dorchester News Free to every home in the parish March 2016 John Masefield House Where are the buses going? Traffic survey replies 1 Dorchester News March 2016 In this issue A new spring hat 32 Editorial Team A War Effort 15 Dorchester News Ian Brace, Gail Thomas Action against cancer 24 March 2016 Benson Choral Society 5 Distribution Co-ordinator Benson Choral Society 26 A DoT view Maurice Day Bus times 28 We hope that by now the worst of the winter is over. Not Copy Deadlines for Children’s Society Boxes 7 that this has been a ‘traditional’ winter in the way that Chiropodist 7 Dorchester News Culham Horticultural 7 Charles Dickens taught to us to expect., It has lacked snow April edition 11 March Dorchester Diary 30 and frosts to any significant extent, at least to the time that I May edition 8 April Dorchester Education Trust 3 write this, which is probably tempting Providence. Now, June edition 13 May Dorchester Golf Society 6 Dorchester Museum 21 however, we begin to look forward to Spring, this year with Advert Deadlines for Doreen Beveridge 19 an early Easter. Not that being in March will mean that Dorchester News DoT Historical Society 7 there is likely to be a shortage of Easter flowers. Daffodils One week before copy deadline Earth Trust 9 are already in flower in places because of the mild winter, Items in electronic form may be Easter 3 sent via e-mail attachment to e- Easter Lilies 8 and with a little warmth should be in profusion by late mail address at foot of page. -
The Go-Ahead Group Plc Annual Report and Accounts 2019 1 Stable Cash Generative
Annual Report and Accounts for the year ended 29 June 2019 Taking care of every journey Taking care of every journey Regional bus Regional bus market share (%) We run fully owned commercial bus businesses through our eight bus operations in the UK. Our 8,550 people and 3,055 buses provide Stagecoach: 26% excellent services for our customers in towns and cities on the south FirstGroup: 21% coast of England, in north east England, East Yorkshire and East Anglia Arriva: 14% as well as in vibrant cities like Brighton, Oxford and Manchester. Go-Ahead’s bus customers are the most satisfied in the UK; recently Go-Ahead: 11% achieving our highest customer satisfaction score of 92%. One of our National Express: 7% key strengths in this market is our devolved operating model through Others: 21% which our experienced management teams deliver customer focused strategies in their local areas. We are proud of the role we play in improving the health and wellbeing of our communities through reducing carbon 2621+14+11+7+21L emissions with cleaner buses and taking cars off the road. London & International bus London bus market share (%) In London, we operate tendered bus contracts for Transport for London (TfL), running around 157 routes out of 16 depots. TfL specify the routes Go-Ahead: 23% and service frequency with the Mayor of London setting fares. Contracts Metroline: 18% are tendered for five years with a possible two year extension, based on Arriva: 18% performance against punctuality targets. In addition to earning revenue Stagecoach: 13% for the mileage we operate, we have the opportunity to earn Quality Incentive Contract bonuses if we meet these targets. -
No. Regist Name Built Year O Year O Scrapp Other
No. Regist Name Built Year O Year O Scrapp Other 20527 WV 53 KTL Volvo B12M / Plaxton Paragon ? 2002 51556 M857 XHY Mercedes-Benz 811 D / Marshall 1994 ? 655 TOS 31YW Mercedes-Benz 609 D / Frank Guy 1995 2000 2008 24.08.1995 N613 GAH pierwsza rej. 28.02.2008 TOS 31YW 31.01.2018 zgłoszenie sprzedaży 52574 SBI 56J4 Mercedes-Benz 814 D / Plaxton Beaver1998 2 ? 2010 10.11.1998 S864 LRU pierwsza rej. 30.12.2010 SBI 56J4 32859 V859 HBY Dennis Trident 2 / Plaxton President 1999 2015 2016 34108 W435 CWX Volvo Olympian / Alexander Royale 2000 2000 ? 34110 W437 CWX Volvo Olympian / Alexander Royale 2000 2000 ? 34109 W436 CWX Volvo Olympian / Alexander Royale 2000 2000 ? 32947 W947 ULL Dennis Trident 2 / Alexander ALX400 2000 2014 2016 10036 W119 CWR Volvo B7LA / Wright Eclipse Fusion 2000 ? 2016 First Leeds (Hunslet Park) 34114 W434 CWX Volvo Olympian / Alexander Royale 2000 2000 ? 34112 W432 CWX Volvo Olympian / Alexander Royale 2000 2000 ? 62245 Y938 CSF Volvo B10BLE / Wright Renown 2001 2001 2018 2018 > Leicester CityBus Ltd. (Driver Trainer) 32075 KP51 WAO Volvo B7TL / Alexander ALX400 2001 2015 2016 08.10.2015 > First Somerset & Avon Ltd. 32076 KP51 WAU Volvo B7TL / Alexander ALX400 2001 2015 2016 08.10.2015 > First Somerset & Avon Ltd. 66952 WX55 TZO Volvo B7RLE / Wright Eclipse Urban 2005 2005 42898 WX05 RVC ADL Dart SLF / ADL Pointer 2005 2005 2016 42903 WX05 RVL ADL Dart SLF / ADL Pointer 2005 2005 2016 42557 WX05 UAO ADL Dart SLF / ADL Pointer 2005 2005 2015 42906 WX05 RVO ADL Dart SLF / ADL Pointer 2005 2005 2016 42916 WX05 RWF ADL Dart -
Notices and Proceedings for the East of England 2441
OFFICE OF THE TRAFFIC COMMISSIONER (EAST OF ENGLAND) NOTICES AND PROCEEDINGS PUBLICATION NUMBER: 2441 PUBLICATION DATE: 19/08/2020 OBJECTION DEADLINE DATE: 09/09/2020 PLEASE NOTE THE PUBLIC COUNTER IS CLOSED AND TELEPHONE CALLS WILL NO LONGER BE TAKEN AT HILLCREST HOUSE UNTIL FURTHER NOTICE The Office of the Traffic Commissioner is currently running an adapted service as all staff are currently working from home in line with Government guidance on Coronavirus (COVID-19). Most correspondence from the Office of the Traffic Commissioner will now be sent to you by email. There will be a reduction and possible delays on correspondence sent by post. The best way to reach us at the moment is digitally. Please upload documents through your VOL user account or email us. There may be delays if you send correspondence to us by post. At the moment we cannot be reached by phone. If you wish to make an objection to an application it is recommended you send the details to [email protected]. If you have an urgent query related to dealing with coronavirus (COVID-19) response please email [email protected] with COVID-19 clearly stated in the subject line and a member of staff will contact you. If you are an existing operator without a VOL user account, and you would like one, please email [email protected] and a member of staff will contact you as soon as possible to arrange this. You will need to answer some security questions. 1 Correspondence should be addressed to: Office of the Traffic Commissioner (East of England) Hillcrest House 386 Harehills Lane Leeds LS9 6NF Telephone: 0300 123 9000 Website: www.gov.uk/traffic-commissioners The public counter at the above office is open from 9.30am to 4pm Monday to Friday The next edition of Notices and Proceedings will be published on: 19/08/2020 Publication Price £3.50 (post free) This publication can be viewed by visiting our website at the above address. -
Project Overview & Branding
Project Overview & Branding 25th June 2014 1 Overview • Background • Delivery • Branding • Website • Key Dates • SHBOA • Red Funnel 2 Background Funding secured following a successful bid to the DfT’s Local Sustainable Transport Fund. Three overarching strands: • Procure a centralised back office system; • Rollout the necessary equipment; & • Rebrand and turn the existing Solent Travelcard ‘smart’. 3 Delivery Key Activities Status Back Office System Procurement & Implementation (HCC, SCC & PCC) Complete Marketing / Branding Agency Procurement Complete Website Procurement Complete Rollout Bus Operator Equipment Complete Commercials - Bus Complete Commercials - Ferry Complete Events Company Procurement Current Rollout Ferry Equipment (Inland & IoW) Current Launch Event & Road Shows Current Stakeholder Engagement & Promotion Current 4 Branding Comprehensive exercise, involving focus groups and public consultation. Solent Go is: • Dynamic; • Connected; & • Flexible. 5 Branding 6 Website – www.solentgo.co.uk 7 Website – Homepage 8 Website – Fares Page 9 Key Dates Date Event 27th June Solent Go Agreement Signing Event 24th July Breakfast Briefing – Partners / Stakeholders 4th August Launch – Southampton Bargate August - October Road Show Events (x12 across the region) 26th October City Bus Tickets Go Live *Red Funnel due to go live in early 2015. 10 Project Partners: SHBOA First Hovertravel Solent Transport Go South Coast Red Funnel Portsmouth City Council Stagecoach Gosport Ferry Hampshire County Council Unilink Hythe Ferry Southampton City -
Go East Anglia
Go East Anglia - Chambers, Hedingham, Konect Bus (PF0002189) Konect Bus Limited 5-7 John Goshawk Road, Rashes Green Industrial Estate, Dereham, Norfolk, NR19 1SY Part of the Go-Ahead Group PLC. Depots: Clacton-on-Sea Stephenson Road, Gorse Lane Industrial Estate, Clacton-on-Sea, Essex, CO15 4XA Colchester Wethersfield Road, Sible Hedingham, Halstead, Colchester, Essex, CO9 3LB Dereham 7 John Goshawk Road, Rashes Green Industrial Estate, Dereham, Norfolk, NR19 1SY Sudbury Windham Road, Meekings Road, Chilton Industrial Estate, Sudbury, Suffolk, CO10 6XE Outstations: Brunel Road 14 Brunel Road, Gorse Lane Industrial Estate, Clacton-on-Sea, Essex, CO15 4LU Kelvedon 215-217 High Street, Kelvedon, Colchester, Essex, CO5 9JT Rackheath 36R Ramirez Road, Rackheath Industrial Estate, Norwich, Norfolk, NR13 6LR Chassis Type: Mercedes-Benz 1836RL Body Type: Mercedes-Benz Touro Fleet No: Reg No: Layout: Year: Depot: Livery: Notes: 1 BX55FYH C49FT 2006 Colchester Chambers 2 BX55FYJ C49FT 2006 Colchester Chambers Chassis Type: Alexander-Dennis Enviro 200MMC Body Type: Alexander-Dennis Enviro 200MMC Fleet No: Reg No: Layout: Year: Depot: Livery: Notes: 200 YX69NPE B42F 2019 Dereham park & ride Norwich 201 YX69NPF B42F 2019 Dereham park & ride Norwich 202 YX69NPG B42F 2019 Dereham park & ride Norwich Chassis Type: Dennis Dart SLF Body Type: Plaxton Pointer 2 Fleet No: Reg No: Layout: Year: Depot: Livery: Notes: 253 EU04BVF B37F 2004 Clacton-on-Sea Hedingham BLT, 2012 Previous Owners: BLT, 2012: Blue Triangle, 2012 254 - 260 Chassis Type: Alexander-Dennis Dart SLF Body Type: Plaxton Pointer 2 Fleet No: Reg No: Layout: Year: Depot: Livery: Notes: 254 EU05AUR B37F 2005 Clacton-on-Sea Hedingham 255 EU05AUT B37F 2005 Clacton-on-Sea Hedingham 256 EU55BWC B37F 2005 Clacton-on-Sea Hedingham 257 EU56FLM B37F 2006 Clacton-on-Sea Hedingham 258 EU56FLN B37F 2006 Clacton-on-Sea Hedingham 259 EU56FLP B37F 2006 Colchester Hedingham 260 EU56FLR B37F 2006 Clacton-on-Sea Hedingham Unofficial fleet list compiled by www.ukbuses.co.uk - last updated Friday, 20 August 2021. -
Go South Coast Sustainability Report 2020 Go South Coast Operates a Fleet of 824 Buses Across Dorset, Wiltshire, Hampshire and the Isle of Wight
Taking care of every journey Go South Coast Sustainability Report 2020 Go South Coast operates a fleet of 824 buses across Dorset, Wiltshire, Hampshire and the Isle of Wight. With around 140 routes, our buses are locally branded giving them a local identity in the communities they serve. Our brands include: Bluestar Damory morebus Southampton West Dorset Bournemouth & Poole Salisbury Reds Southern Vectis Swindon’s Bus Company Salisbury Isle of Wight Swindon Unilink UNIBUS University of Bournemouth Southampton University In this report Our reporting structure 02 Managing Director’s message We are committed to operating 04 Stronger communities our buses in a way which helps to 06 Happier customers put our services at the heart of the 08 Better teams communities they serve. 10 Cleaner environment This report is split into six sections: 11 Safer working 12 Finance Stronger communities 13 Key data To increase positive and proactive engagement with the communities we serve Read more on page 04 Happier customers To provide a safe, reliable service to our customers Read more on page 06 Better teams To constantly develop our people Read more on page 08 Cleaner environment To look at the way in which we can reduce our impact on the environment Read more on page 10 Safer working Find out more... To provide safe working environments for our people and our customers Twitter: @bluestarhq Read more on page 11 @damorycoaches @morebusco Finance @myunibuses To operate our business and services @salisburyreds in an open and transparent way @southernvectis @swindonbuses Read more on page 12 @unilinkbus Website: gosouthcoast.co.uk 01 Managing Director’s message “ Welcome to our 2020 sustainability report. -
FINAL REPORT V1.0
FINAL REPORT v1.0 DfT - TRANSPORT DIRECT Project Support & Consultancy Services Framework FareXChange Scoping Study Project Reference - TDT / 129 June 2006 Prepared By: Prepared For: Carl Bro Group Ltd, Transport Direct Bracton House Department for Transport 34-36 High Holborn Zones 1/F18 - 1/F20 LONDON WC1V6AE Ashdown House 123 Victoria Street LONDON SW1E 6DE Tel: +44 (0)20 71901697 Fax: +44 (0)20 71901698 Email: [email protected] www.carlbro.com DfT Transport Direct FareXChange Scoping Study CONTENTS EXECUTIVE SUMMARY __________________________________________________ 6 1 INTRODUCTION ___________________________________________________ 10 1.1 __ What is FareXChange? _____________________________________ 10 1.2 __ Background _______________________________________________ 10 1.3 __ Scoping Study Objectives ____________________________________ 11 1.4 __ Acknowledgments __________________________________________ 11 2 CONSULTATION AND RESEARCH ___________________________________ 12 2.1 __ Who we consulted _________________________________________ 12 2.2 __ How we consulted __________________________________________ 12 2.3 __ Overview of Results ________________________________________ 12 3 THE FARE SETTING PROCESS AND THE ROLES OF INTERESTED PARTIES _____________________________________________________________ 14 3.1 __ The Actors _______________________________________________ 14 3.2 __ Fare Stages and Fares Tables ________________________________ 16 3.3 __ Flat and Zonal Fares ________________________________________ 17