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SUMMER 2018 KNOW YOUR ADM RIGHTS ON DELEGATES FRAUD DEBATES & DECISIONS FirstCall Members’ WIN £250 stories Recruitment FOCUS ON prize draw STAMMERING JOHN HANNETT RETIREMENT TUC LOOKING BACK YOUNG OVER 14 YEARS WORKERS’ CONFERENCE REPORT

The magazine of the Union of Shop, Distributive and Allied Workers Published by USDAW 188 Wilmslow Road, Manchester M14 6LJ T. 0161 224 2804 E. [email protected] W. www.usdaw.org.uk

HEAD OF MEDIA & COMMUNICATIONS Mike Glover EDITOR Saiqa Khushnood E. [email protected] REPORTER Sarah Sherborne General Secretary John Hannett EDITORIAL ASSISTANT ADM votes on Usdaw priorities Paula Barke ADVERTISING & DESIGN Century One Publishing Alban Row, 27-31 Verulam Road, elcome to the Summer edition of arena 2018 St. Albans AL3 4DG which is packed full of news and updates. This T. 01727 893 894 issue covers our Annual Delegate Meeting and E. [email protected] W. www.centuryonepublishing.uk highlights some of the major issues that were discussed such as insecure work and underemployment, Advertising Executive Wselfservice tills understaffi ng crime funding for the Dominic Arnold more housing, rent controls, paternity leave and rights for T. 01727 739 184 E. [email protected] grandparents. Also featured are the ICTU and TUC Young Workers’ Creative design, layout & production conferences. Heena Gudka As well as featuring our regular pages on health and safety and people like you this edition includes a feature on Print stammering and the Equality Act. William Gibbons & Sons Ltd There’s an in-depth Legal Plus feature which looks at the Paper produced from ecologically trauma of catching Weil’s disease, the long road to recovery sustainable sources. and the fi ve ears Usdaw spent fi ghting to make sure our arena is the membership magazine member got the compensation he deserved. of the Union of Shop, Distributive and The know your rights section focuses on fraud. Financial Allied Workers (Usdaw). fraud losses totalled £768.8m in 2016. This section explains Published quarterly, arena is what to look out for, how to protect yourself from phone, text distributed to Usdaw members. and online scams and how to report an incident if you do fall Copyright: Reproduction in whole or part victim to a scam. by any means without written permission This will be my last arena foreword as general secretary of the publisher is strictly forbidden. The but am confi dent that under the leadership of add illis publisher accepts no responsibility for the union will go from strength to strength. I would like to errors, omissions or the consequences thereof. © arena 2018 take this opportunity to thank members, reps and union colleagues for all the support they have given me over the years.

John Hannett, General Secretary

02 arena p28 Annual Delegate Meeting in session

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p26 Inside this issue FirstCall Usdaw 22 Remember you’re a member How Usdaw’s FREE accident claim service helped member Darren Finn. People like you Water at the checkout - your rights 26 Farooq Hussain-Dad The North West rep who is making great strides with support from the union. Know your rights 35 Marie McCallion arena speaks to the young 16 Fraud Don’t be the victim of a scam. Recognise the organising offi cer after attending her fi rst ADM. signs and learn how to put a stop to the criminals. 32 Stammering arena takes a closer look at the causes Features and effects of the neurological condition. 10 John Hannett Celebrating his retirement and looking back at the last 14 years in his role as general secretary. Regulars 20 TUC Young Workers’ Conference Six eager young 36 Member offers Discounts and special offers from activists travel to London for this year’s event. home insurance to family holidays are available. 28 Annual Delegate Meeting Reps and offi cials visited 40 Your health and safety Asbestos, warm weather, Blackpool for the biggest event in the union’s calendar. hay fever and cleaning chemicals all feature. 27 ICTU Conference Mental health, sexual harassment 44 Prize draw Two prizes of £250 are up for grabs if and the future of retail were top subjects discussed. you sign up a friend, family or colleague to Usdaw. arena 03 News Sainsbury’s and Asda deal shocks staff Retail companies to join forces in a proposed multi-billion pound merger

In April Sainsbury’s and Asda Authority may require stores to announcement has come as – the second and third largest be sold off before it agrees to a shock to staff and puts supermarkets in the UK – give the deal the go-ahead. them in a period of great announced that they plan to The move is understood to uncertainty. merge in £10bn plus deal. be in response to the radically “We are seeking urgent The deal would see the changing retail landscape, meetings with both retailers merged company taking over pressure from online retailers to establish the details and to 30 per cent of the market and such as Amazon and the ensure that the voice of both overtaking Tesco to become discounters Aldi and Lidl. the retail and distribution staff the UK’s largest supermarket. Both Sainsbury’s and Asda is heard. We will be seeking Sainsbury’s and Asda will say that the merger will lead urgent clarification on the keep their own brands however to in-store prices dropping by future of our members and the merged company will be an average of 10 per cent on guarantees for their jobs. known as Sainsbury’s plc. products customers regularly “In the meantime, Usdaw There are no plans to buy. This could trigger a price is providing the advice, close stores however to avoid war. representation and support over-representation in certain General secretary that our members require at areas the Competition Markets John Hannett said: “This this difficult time.”

ImagesJohn© David Photography Shutterstock.com / 04 arena General Data Protection Regulations

New guidelines for processing and holding personal data are now in force

After a two-year transition services and benefits in a company to fulfil its legal period the General Data accordance with the obligations. Protection Regulations (GDPR) union’s Rule Book ■ Individuals also have came into force in May 2018. and to perform the right to request The aim of the regulations is its obligations access to personal to protect all EU citizens from under data. privacy data breaches. statute or ■ The right to It applies to all companies contract. update, amend processing and holding the This and erase personal data of individuals involves the personal data. residing in the EU, regardless processing ■ And the right to of the company’s location. of data withdraw consent To comply with the under for the sharing of obligations under GDPR the current data personal data. unions will have to: protection legislation. ■ Usdaw’s privacy statement ■ Process personal data as ■ Personal data can only can be found on the part of legitimate activities be stored for the period website at: in providing trade union necessary under law to enable www.usdaw.org.uk

ImagesJohn© David Photography Shutterstock.com /

arena 05 News Lidl oppose union recognition Usdaw continues its campaign to fight for the rights of Lidl workers

Usdaw has a long-running campaign for recognition in Lidl. However, the company has refused to hold initial talks with Usdaw to discuss recognition for staff. General secretary elect Paddy Lillis said: “It is very disappointing the company has chosen not to formally recognise trade unions. The staff are keen to talk to us, but often not within sight of the distribution centre where they can be seen by managers. Our from speaking to Usdaw. “We urge the company to campaigners are being moved “Good industrial relations end their continued opposition away from the distribution are important for business and to trade unions and meet centres by management and that requires the staff having a with Usdaw to talk about they are subtly doing everything voice, through an independent recognising us as the trade possible to discourage staff trade union. union for Lidl staff.”

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06 arena Tesco retail rep Usdaw continues its campaign to fi ght for the rights of Lidl workers elections 2018 Could you represent Usdaw members in your workplace?

Rep elections will be taking place across all Tesco stores and dotcom centres in September and October of this year, and Usdaw wants to encourage members to stand for election. The union needs more women, young, disabled, LGBT particularly in the convenience will get full training and have and BME members as well as format, that don’t have a rep, or access to advice and support members from Central and where we need more reps – so from union offi cials and the Eastern Europe to take on please think about putting your Tesco support team. the role of reps – Usdaw reps name forward. “Remember, you can make a need to refl ect the diversity of “Maybe you are the person real difference and we encourage members in Tesco. in store that everyone comes you to stand for election.” General secretary John to for advice? In which case, If Usdaw members are Hannett said: “Usdaw already you’re already doing the role interested in standing, has lots of dedicated and unoffi cially, so why not get nominations are open between talented reps across Tesco the extra support that Usdaw 24 September and 14 October stores – nearly 4,000 in total. could give you as a rep. Or and the ballot period will run Reps tell us that they fi nd the maybe, you see things done from 15-28 October. role incredibly rewarding, and wrong but aren’t sure how to Look out for the election we hope that existing reps will challenge this – as a rep you materials in store in September. stand again to continue the would receive expert training to More information will be in the hard work they do on behalf of help you resolve issues in the next issue of arena or contact members. workplace. y o u r l o c a l U s d a w o f fi c e o n “There are still stores, “Reps are not alone – you 0800 030 80 30.

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arena 07 News Sunday trading decision deferred

Belfast City Council has deferred a decision to extend Sunday trading hours. Instead it will convene a summit to look at a broader strategy for developing the weekend economy of Belfast with key strategic partners.

traffi c accidents, work-related Legal service health conditions or diseases Your Summer edition of arena and injuries caused by violent includes a FirstCall Usdaw card. crime or robberies. The card is there to remind For more information go to you that you have access to the www.usdaw.org.uk or take a union’s legal service if you have look at the Legal Plus pages an accident or injury. (22-25) in the magazine. FirstCall covers any accident Alternatively, if you have anywhere in the UK, including recently been injured call the accidents at work or outside free 24/7 accident claim line to of work. It also covers road fi nd out if you are covered.

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In April Shop Direct announced House of Commons. Despite plans to close its remaining highlighting the devastating fulfilment sites in Shaw, Raven impact of this decision, Mill and Little Hulton and the Government gave no move the business to the East commitment to intervene. Midlands. Instead, Sam Gyimah MP The company has been (Minister of the Department for providing employment for Business Energy and Industrial families in the North West for Strategy) focused on retraining many decades and these sites and redundancy support rather have different generations than saving jobs. of the same families working Divisional officer Mike there. The impact of closures Aylward said: “We are will be huge on hundreds of extremely disappointed that families, local businesses and the company has made these the local communities. plans without speaking to Usdaw has been working Usdaw first or local politicians with local MPs, council leaders to see what can be done to and the mayor of Greater keep the jobs in the North Manchester Andy Burnham to West. explore what can be done to “This is a very difficult persuade Shop Direct to keep and distressing time for staff. their fulfilment facilities in the We at Usdaw do not regard North West. this as a done deal. We have for the closures, challenge Debbie Abrahams MP for entered into consultation the plans for relocation and Oldham East and Saddleworth and will interrogate the examine all options to avoid secured a debate in the details of the business case redundancies.”

Reports of shoplifting continue to rise There has been a worrying cent increase in violence and is extremely worrying for our increase in shoplifting in 2017. the British Retail Consortium members. The Office for National reported a doubling “Life on the frontline of Statistics reported an of violence against retail can be pretty tough 8 per cent increase shop staff. for many shopworkers, there in police recorded General needs to be government incidents of secretary John action to protect them. shoplifting and Hannett said: The police must have the the Association of “Theft from resources from government Convenience Stores shops is often to respond to incidents and reported nearly a a trigger for investigate shop thefts. million thefts from violence, threats “We want the government UK convenience stores. and abuse against to legislate for stiffer Usdaw’s survey of shopworkers, so the sentences for the thugs that shopworkers shows a 25 per rising trend in shoplifting attack shopworkers.”

arena 09 END OF AN ERA As he takes his retirement, arena talks to John Hannett about the past 14 years in his role as Usdaw’s general secretary

XX arena John Hannett

eneral secretary bucking the trend because issue of violence against John Hannett we’ve never taken our eye off shopworkers is now on will be retiring recruitment. the political, as well as the on 29 June after In 2017 we recruited record retailers’ agenda. spending 14 years heading up numbers of new members, over Our Protect Christmas Gone of the UK’s largest and 93,000. This was the highest Day campaign collected over fastest growing unions. number of new members since 300,000 signatures and letters John started his career as ‘closed shop’. We couldn’t have to the MPs which prevented an operative at Guinness in done this without the hard large stores from opening on 1970. He joined Usdaw at the work of our reps. Christmas Day. same time and became an I am also very proud of our The Save our Sundays activist soon after. hardworking and dedicated campaign has repeatedly John took up the post of staff who do so much to thwarted the Government’s area organiser in 1985 and support and assist the grass attempts to extend Sunday became national officer in 1990 roots organising our reps and working. before being elected as deputy activists engage in. general secretary There have been four prime in 1997. ministers during your time In 2004 John I am very proud of as general secretary. How was elected as the work our reps did they differ? general secretary. have done Usdaw had a significant input In addition, into the Warwick Agreement, John has also which formed the basis of held a number of high profile Labour’s manifesto in 2005. roles including Low Pay Under your tenure Usdaw That helped deliver a Commissioner, ACAS council has become known as the number of very important member, President of UNI- campaigning union. Can you gains for workers such as: Europa Commerce, a member explain why? increasing paid holidays from of Labour’s National Executive We have been honing our 4.8 weeks to 5.6 weeks per Committee and the TUC campaigning strategy for years year, extending maternity General Council. to ensure we are as effective as leave from 14 weeks to nine possible. months, the introduction of What are you most proud of? Our campaigns have won paid paternity leave, increased Usdaw’s members, activists the TUC award for Best Union redundancy pay and funding and reps who not only Campaign for Freedom From for a high profile Think 21 gave me the opportunity Fear, Protect Christmas Day campaign. to lead the union, but also and Save our Sundays. In Those promises were enthusiastically support addition our Supporting negotiated with Tony Blair’s everything we are trying to Parents and Carers campaign Labour Party and delivered by achieve. I am very proud of won the TUC Equalities him and subsequently Gordon the work our reps have done Award. Brown. That absolutely to make Usdaw a growing and Reps and members have demonstrates the difference campaigning union. embraced our campaigns and we can make by having a Trade union membership have been instrumental in Labour government. is falling despite record levels shaping and contributing to Under the Tories we of people in employment. Last the success of these campaigns. don’t even get to have the year there was a 4.2 per cent Thanks to our Freedom conversation, never mind drop. But Usdaw has been From Fear campaign the the policy changes. What has been most unions to fight for their we are hearing that the challenging? members. Government wants to Running a trade union Looking ahead, abolish the Working Time against the backdrop of and how it plays out for Directive. They make it a global recession and a working people is going sound like it’s just red tape Conservative government has to be a huge challenge for and abolishing it would be a been tough. The trade union the trade union movement. good thing for workers. But movement has been under It could have a profound in actual fact the Working attack since the Conservatives impact on the jobs, rights Time Directive is what gives came into power. They’ve and livelihoods of our us rights to paid holidays been trying to dismantle members. and breaks. Our concern trade union rights through As we approach Brexit, is there will be a race to the Trade Union Act. The we need to be vigilant in the bottom in the quest for act has been deliberately making sure that it isn’t labour market flexibility and designed to make it as used as an excuse to erode that working people will pay difficult as possible for trade hard won rights. Already the price for Brexit. John Hannett

Is Usdaw still delivering for excellent result and one that the Welsh Assembly. We are its members? we have campaigned hard working with Daniel Johnson Absolutely. FirstCall Usdaw for alongside the TUC. This MSP to try and deliver on continues to deliver for our will allow us to continue some of the campaign’s members with over £13.5m promoting lifelong learning legislative aims around compensation recovered for in the workplace and give protection of workers. our members during 2017. thousands of our members I want to take this Our pay settlements last the opportunity to get back opportunity to thank all year were running at 3.31 to learning for their own members, reps and Usdaw per cent which is above the personal development and staff for their support during national average of 1.97 per to improve their career my tenure. I will miss being cent. opportunities. part of the union. I also want We’ve also recently heard We have held a number to take this opportunity to that the proposed cuts to the of successful Freedom From wish Paddy Lillis the best of Union Learning Fund have Fear events in Westminster, luck. I am sure Usdaw will been reversed. This is an the Scottish Parliament and thrive under his leadership. From your desktop to your doorstep Nationwide delivery available on all cars UP TO 4,000 USED CARS PRICE CHECKED DAILY, COMPREHENSIVELY CHECKED AND FULLY GUARANTEED

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n November 2017, Paddy secretary, Paddy was Usdaw delegation to the NOW NOW NOW ONLY £8832 ONLY £16000 ONLY £4325 Lillis was elected to responsible for a number of Trade Union Congress, where succeed John Hannett projects including he has brought forward key as Usdaw’s next general Supporting and Developing issues aff ecting Usdaw secretary. Reps and the Academies. members, such as insecure IPaddy started his career Both have been hugely work and underemployment. as a heavy goods driver at successful in terms of Paddy will be taking up Abbey Meat Packers in ensuring reps get the right his new role on 2 July 2018. Newtonabbey. He began training, improving retention “It will be an honour and a NOW NOW NOW NOW working for the company in of reps, increasing privilege to lead one the ONLY £4773 ONLY £13 6 9 9 ONLY £11842 ONLY £7600 1978 and joined Usdaw in the recruitment and talent fastest growing unions in the same year. Paddy took up the spotting. country,” said Paddy. “I am Part Exchange Full History Flexible Finance Nationwide post of area organiser in 1989 In addition, Paddy holds a looking forward to building Welcome Check Available Delivery and was promoted to South number of high profi le roles. on the great work of my Wales and Western’s He is one of the trade union predecessor. I want to take HASSLE FREE, RISK FREE CAR PURCHASING FOR divisional offi cer in 1997. representatives on the this opportunity to thank In 2004 Paddy was elected Labour Party’s National John Hannett for all his hard USDAW MEMBERS AND THEIR FAMILIES as deputy general secretary. Executive Committee (NEC). work. The union is bigger Under his 14-year tenure the Paddy plays an active role in and stronger because of him. union’s recruitment and Labour’s National Policy Going forward, whatever CALL 0333 130 0290 organising strategy helped Forum process and has been challenges lie ahead I am Usdaw to grow by more than infl uential in making the case confi dent that Usdaw is in USDAWDRIVE.CO.UK 100,000 members. for Usdaw policies. He is also the best possible place to face Finance subject to status. Terms and conditions apply. Applicants must be 18 or over. Guarantee/indemnity may be required. We can introduce you to a limited number of carefully selected finance providers. We may receive a commission from them for the introduction. As deputy general a regular member of the them head on.” FRAUD • KNOW YOUR RIGHTS • FRAUD • KNOW YOUR RIGHTS • FRAUD FRAUD • KNOW YOUR RIGHTS • FRAUD • KNOW YOUR RIGHTS • Beware: Don’t let yourself be the victim of a scam With an estimated 3.6 million cases of fraud reported each year, everyone is at risk and criminals are more sophisticated than ever...

Phone Scams (Vishing) Vishing is when a fraudster calls your basic bank and personal account in the individual’s name claiming they are from your details. or send a courier to collect cash, bank or some other trusted Genuine banks will never ask PIN or a payment card etc. organisation. for personal or financial details PIN numbers and passwords They can fake the telephone like a PIN number or password. should never be tapped into number you see on your screen Nor will they ask their customers the phone as this is part of the and may even have some of to transfer money to a new scam. • KNOW YOUR RIGHTS • FRAUD • KNOW YOUR RIGHTS • FRAUD FRAUD • KNOW YOUR RIGHTS • FRAUD • KNOW YOUR RIGHTS • FRAUD FRAUD According to Financial Fraud Action fraud losses have risen by 2 per cent (since 2015), totalling £768.8m in 2016. Fraudsters target individuals and businesses alike. The scams generally involve individuals being persuaded to hand With an estimated 3.6 million cases of fraud reported each year, over their personal/fi nancial information everyone is at risk and criminals are more sophisticated than ever... whilst businesses are subjected to data breaches and invoice fraud.

What to do if you receive a call or a message Check with the company directly Scamming calls or messages have a sense of urgency about them. They will pressurise you to act immediately. If this happens you must take a step back and contact the company directly using a known email or phone number to check. Do not use the contacts provided by the caller, in the email or text message.

Request for personal information A genuine bank or organisation will never contact their customers out of the blue to ask for their PIN, personal details or full password. Do not give these out over Text Message (Smishing) the phone, text message or email. PIN numbers and and Email Scams (Phishing) passwords should never be tapped into the phone as this is part of the scam. Smishing/Phishing is when a fraudster pretends a text message or email is from Requests to move money a trusted organisation such as your bank. A genuine bank or organisation will never ask you to They will usually tell you there has move money to another account. If you are asked to been fraud on your account and will ask do this you must report it immediately to your bank you to deal with it by calling a number or fi nancial services provider and then contact Action or visiting a website to update your Fraud on 0300 123 2040 or at www.actionfraud.police.uk personal details. Do not use this number or website as the information provided Check the email here will be hacked. Many scamming emails will have a sender’s address They may ask you to provide sensitive, that doesn’t match the website address of the personal or fi nancial information, organisation it says it’s from. passwords, or to make transactions by following a link in the message. Do not Clicking on links use the link. This link will go to a fake Never click on a link in an unexpected email or text. website where the information provided will be hacked. Always contact your bank using a Contact Action Fraud trusted number such as the number on on 0300 123 2040 or: the back of a bank card or by using their offi cial website. www.actionfraud.police.uk FRAUD • KNOW YOUR RIGHTS • FRAUD • KNOW YOUR RIGHTS • FRAUD • KNOW YOUR RIGHTS • FRAUD • KNOW YOUR RIGHTS • FRAUD

Online Scams If you think you have been Nowadays, most people will deal scammed report it! with everything online, from bills to Scammers rely on the fact that people holidays. Although this is convenient it who have been scammed will be too can leave individuals more vulnerable embarrassed to report the incident. No-one to fraud. should be embarrassed to report a crime. Online fraudsters are becoming Scammers use incredibly sophisticated increasingly sophisticated and can psychological and technological techniques use fake pop ups, hide malware and to carry out their crimes and millions of duplicate retailer websites to make people fall for these scams every year. The individuals input their fi nancial details. only way to address this is by reporting it. To prevent getting scammed: ■ Take the time to install the appropriate security measures. ■ Remember to use secure passwords with numbers, characters and upper and lower case letters. ■ Don’t repeat the same password for numerous online accounts. ■ Don’t allow shopping sites to save bank card details, as it is possible for hackers to access these.

Social Media Very little information is needed by fraudsters to steal someone’s identity. Social media makes it all too easy for anyone to fi nd out an individual’s name, where they’re from, date of birth and even their likes and dislikes.

To avoid this: ■ Make sure social media profi les are private. ■ Check the security settings and monitor who can see the information on sites such as Facebook. ■ Try to reveal as little personal information as possible online. ■ Turn off mobile phone GPS.

To report a scam or an attempted scam please contact Action Fraud on 0300 123 2040 or at: www.actionfraud.police.uk

18 arena

FRAUD • KNOW YOUR RIGHTS • FRAUD • KNOW YOUR RIGHTS • FRAUD • KNOW YOUR RIGHTS • FRAUD • KNOW YOUR RIGHTS • FRAUD

Additional Precautions A lot of fraudulent activity could be nipped in the bud by keeping a close eye on bank statements and purchasing records. These should be scrutinised for any unexpected transactions, bills or receipts.

Make sure: ■ Personal information is carefully disposed of. ■ Shred personal documents before throwing them out. ■ When moving house set up a Royal Mail redirect for post.

For more information please go to the Take Five To Stop Fraud website: takefi ve-stopfraud.org.uk

Most people think they’re too smart to be scammed. Here’s a test to see whether or not you can spot a fraud:

takefi ve-stopfraud.org.uk/takethetest Remember! Genuine organisations will never: ■ Phone and ask for an individual’s PIN or full banking password. ■ Ask the individual to withdraw money to hand over to them for safe-keeping. ■ Ask the individual to transfer money to a safe account with the same name. ■ Send someone to collect cash, PIN, cards or cheque books. ■ Ask the individual to purchase goods and then hand them over for safe-keeping. arena 19 TUC Young Workers’ Conference 2018 Leading the way Six of Usdaw’s top young activists travelled to London in March to represent the union at the annual TUC young workers’ conference

sdaw’s activists found that only joined reps from 19 per cent of unions across the respondents felt country for the that social media annual two-day event held at had a positive Uthe TUC’s Congress House. impact on their The union called on the mental health. TUC to develop a positive Usdaw rep social media strategy given Will Durant, who the emerging evidence that was attending excessive use of social media conference for the can lead to mental health first time took to issues such as anxiety and the stand to deliver depression. the motion. “While social Social networking media can be very useful, it keep in touch with Usdaw and Social media plays a big can also be damaging to a Labour Party activists, which part in modern society with person’s mental well-being,” has opened many doors for me nearly 40 per cent of the said Will, 23, who works at socially.” population using apps like Tesco in London. “As avid Facebook, Twitter, Instagram users of social media, young Understanding the risks and Snapchat. It keeps people people are particularly at “Part of our motion called for connected and is a window to risk. My own experience the TUC to lobby government events happening around the of sites like Facebook has and industry to introduce an world. But research shows that at times been a negative alert on social media platforms those who use social media for feedback loop, in which informing the risks of excessive more than two hours a day are images of other people’s usage,” said Will. “Our motion more likely to report mental nights out make me feel was passed at conference, but health issues, such as anxiety isolated, leading me to use some feedback from other and depression. There is also the site more in order to feel delegates included comments evidence to suggest that social connected to other people, that the meaning of ‘excessive’ media can effect sleep and only to see more of the same and how such an alert would lead to a poor body image. kind of images. But I’ve also work was unclear. For some In a recent survey Usdaw used apps like WhatsApp to people using social media is 20 arena REFLECTING ON CONFERENCE

Twenty-five-year old Christina Distefano works at Tesco in Sheffield and is a member of Usdaw’s national young workers’ committee. “I think it’s brilliant that the TUC have a young workers’ conference because it gives all the unions the chance to integrate and learn from each other’s experiences. I found the conference very beneficial and thoroughly enjoyed it.”

Graham Menzies, 26, has been a rep for three years and is a member of the national young workers’ committee. He also sits on the STUC young workers’ committee. “The conference was really Usdaw’s young activists at this year’s TUC young workers’ well run by the TUC. You’re conference (L-R: Will Durrant, Alexandra Serdean, Sorcha Ni sat around a table with your Heara, Usdaw area organiser Dave Thom, Christina Distefano, own union. It’s a paperless Graham Menzies and Bryony Hamblin) conference so you’re encouraged to use laptops and tablets. You’re also encouraged “I also don’t think there’s to take part in workshops. part and parcel of their job. enough support for young The ‘organising through social “I think the solution is to people when it comes to media’ workshop was very understand how and when mental health. Over the past interesting.” social media is useful for year I’ve seen an increase in trade unions, young workers the need for mental health ’s Sorcha and young people more services. Unfortunately, the Ni Heara works for Tesco in generally, which will help us NHS can’t provide these Belfast. She became a rep in to know when there is a risk.” services on time and many 2016. Fellow activist Sorcha Ni people are slipping through “I enjoyed the conference Heara was also attending the the net. It’s important that and found it really useful conference for the first time. people get the right help to meet other Usdaw reps “Mental health and without waiting months from around the country. It social media is an important or even years to access was also interesting to see subject and overlooked by support. what approach other unions society even though it’s a “I’m lucky enough to take when addressing young part of everyday life,” said work for a company that workers’ needs. Young workers the 26-year-old. “There’s a provides counselling to all can be under represented and need to educate people on their employees but there having events specifically for the negative aspects of social are many young workers us can help us to get our voices media. who don’t have that.” heard.” arena 21 If you have any health and safety concerns in your workplace speak to your Usdaw rep as soon as possible “I was lucky – it could’ve been fatal!” Legal case special: Darren Finn

Delivery driver Darren Finn was awarded much about it. t wasnt uncommon for me to substantial compensation thanks to FirstCall come into contact with rat urine. was making Usdaw after he contracted Weil’s disease – a night deliveries of fresh produce to stores and deadly infection spread by coming into contact removing cages fi lled with bags of food waste. with the urine of infected animals. The bags would often be split and spill their The 43-year-old father of two spent a traumatic contents which attracted vermin. was used to week in hospital followed by three months picking up bags that were covered in rat urine off work when a cut above his left ee became which often soaked through m gloves as the infected with the rare disease, while he was werent waterproof. had no idea about eils working at a Tesco distribution centre in Harlow disease or that was at risk. in ovember 1. “I’d cut my head on a piece of plastic from a Admitted to hospital crate and removed m glove to rub the cut with It was two weeks later when Darren started to feel m hand said arren. t the time didnt think unwell and what he thought was a bout of the fl u 22 arena became ver nast ver uickl. What is Weil’s disease? “I came home from work and felt strange, like Leptospirosis, more commonly known as m head was floating above m bod. also had Weil’s disease, is a rare infection caught an ache in m neck and shoulders which moved by coming into contact the with the urine to m back. waited for it to pass but a week later of infected animals – most commonly rats, m smptoms were much worse. skin had mice, cows, pigs and dogs. turned yellow and I was in so much pain I could You can catch it if soil or freshwater barel walk. (eg from a river, canal or lake) containing the time arrived in hospital it felt like infected urine gets in your mouth, eyes or a ever part of m bod was bruised and m head cut – usually during activities like kayaking, was going to eplode with the pain. swimming and fishing. Or if you touch an gave a urine sample to the doctors and it infected animal’s blood or flesh – usually was black thats when reall started to worr. from working with animals or animal parts. The doctor’s asked if I had been on holiday or a It is very rare to get leptospirosis from fishing trip recentl or anwhere that could pets, other people or bites. have come into contact with rat urine. knew then that it had to be from the rats at work. See your doctor if you might have been fter more tests was diagnosed with eils exposed to infected urine and you have the disease and aundice. was put on a course of following symptoms: intravenous antibiotics to treat the infection. ■ A high temperature or you feel hot and was also taking liuid morphine for the pain. shivery “The doctors told me that if I had waited ■ A headache another da for treatment the disease would have ■ Feeling and being sick spread to m heart and lungs. he also said it ■ Aching muscles and joints was lucky that I was already in good shape before ■ Red eyes contracting the disease or the conseuences ■ Loss of appetite couldve been fatal. Long road to recovery Seek urgent medical advice if you have: ■ Yellow skin and eyes “I went back to work three months later but it ■ Swollen ankles, feet or hands took around six months until my skin turned ■ Chest pain back to its normal colour and felt well again. he ■ Shortness of breath whole eperience was ver distressing and it was ■ Coughing up blood a while before I could come to terms with what had happened to me. hankfull made a full To reduce your chances of catching recover and there wont be an longterm effects. Leptospirosis: “I decided to put a claim in against the Wash your hands with soap and water company because I felt I had been treated after handling animals or animal products. unfairl. hadnt been given appropriate personal Clean any wounds as soon as possible. protective euipment or training about the risks Cover any cuts and grazes with of infection. waterproof plasters. he case took five ears to complete and was a ver long and traumatic time for me and m Wear protective clothing if you’re at risk through your job. famil. n the end the compan admitted 9 per cent liabilit and we agreed to settle out of court. Shower as soon as possible if you’ve “I will always be grateful for the support and been in potentially infected water. guidance from Usdaw and I’m so pleased I can Check your dog is vaccinated against finall put this awful eperience behind me. Leptospirosis. The Tesco distribution site in Harlow closed in Don’t touch dead animals with your bare 2013 following restructures within the company. hands. Darren now works as a driver at DHL logistics in Don’t drink water from places like rivers, Harlow. canals or lakes that hasn’t been boiled. Substantial payout for Mark metal plate and eight screws were implanted into m leg to support the broken bone. FirstCall delivered 100 per cent compensation ecover was a long process. couldnt for customer delivery driver Mark Palin after reall walk and was off work for weeks. he broke his leg when he was hit by a car at his Thankfully I had the support of family and Tesco store in Crewe. friends. he accident happened in une 1. ark rep told me about irstall when he was wheeling a dolly of crates through the car visited me in hospital. t wasnt something had park towards the store when a customer failed to even thought about was more worried about stop at a zebra crossing and knocked him to the getting better. rep put the call in and was ground. contacted b a union solicitor straight awa. s was looking left the driver hit me on m was reall impressed b the service. he right side said ark who has been an Usdaw solicitor eplained everthing booked all m member since arch 1. was more in shock appointments and kept me informed ever step than pain to begin with. n ambulance came and of the wa. took me to Leighton hospital where the doctor ollowing negotiations with the drivers told me m leg was broken. had surger the net insurance company a settlement was reached da to tr and fi it but it was unsuccessful so earlier this year and I was awarded loss of was sent to a specialist in iverpool. few weeks earnings and substantial compensation. m later I went into surgery again where a permanent reall happ with the result. 24 arena Usdaw backed Patricia all the way

Sales advisor Patricia Greaves was awarded £13,400 in compensation after she broke her kneecap at work. The accident happened in February 2014 while she was working as café manager at Bellini’s petrol station in Ilkeston. slipped on something on the floor and my knee took the full force of my fall,” said the earold who now works at a local retailer. “There’s a community hospital across the road so was taken there straight awa. he doctors told me it was likel that m knee was broken. was sent over to ueens hospital in ottingham for an ra where discovered that m kneecap had actuall broken into three pieces. went into surgery the next day to staple the pieces back together and wiring was also added to aid recover. fter the surger was told would be off Accidents outside of work covered work for at least three months so I phoned Usdaw for some advice about sick leave and pa. he Usdaw members are protected for any accident, union was ver supportive and gave me lots of anytime, anywhere with FirstCall Usdaw, as information. hats when found out could also Yvonne Bewley discovered in July 2014. make a claim through the unions legal service. hole in the pavement caused vonne to trip he compan were particularl difficult resulting in more damage to an existing injury throughout the case but thankfully I had the on her foot. backing of Usdaw all the wa. was reall pleased was walking into m local village when it when we settled out of court earlier this ear. happened,” said the sales assistant who works “I’m so grateful to Usdaw for sorting at ainsburs in ambridge. immediatel everthing out m alwas telling people to realised I had jarred my back and felt a pain oin. ou never know when ou might need the beneath m right foot. d had an operation support. on the same foot a month earlier and was in recover. ver the net few weeks m foot became ver swollen and painful so went back to see m surgeon. n ra showed that the screws that had been inserted during my operation had been dislodged because of the fall and as a result needed another operation to remove them. “I reported the accident to the local council but the refused to take an responsibilit. t was the following arch when contacted Usdaw and was pleasantl surprised to find that members are also covered for accidents that happen outside of work. “The case was settled out of court four years later and was awarded . was ver pleased with the service and grateful that could keep all my compensation – unlike with ‘no win, no fee high street solicitors who take a cut. “I wouldn’t be without my union membership, its m protection 7. arena 25 Organising offi cer Farooq believes in the union Working for members

een Salsa dancer “There was a lot of inequality shouldn’t be without it. Farooq Hussain- in my workplace and I wanted “If you’re going to be a rep Dad makes all the everyone to be treated fairly you’ve got to be enthusiastic right moves when it and enjoy their jobs.” and work to the best of your comes to promoting the union. Farooq has spent the last ability. I believe in Usdaw 100 KHe’s recruited an impressive three months working closely per cent, that shows when I’m 383 members in the past four with his area organiser on promoting the union. months alone and he’s hoping stand-down. He’s been visiting “My ultimate goal is to be to build on that success during diff erent workplaces across the in a position where I can help a six-month secondment North West division, taking and support Usdaw reps and onto the union’s Academy part in campaign das off ering give them the confi dence to programme this year. advice and encouraging non- endorse the union and recruit A butcher by trade, Farooq members to sign up. new members. We’ve all got started his career working in “I’ve spent a lot of time the tools, we just need to be the abattoirs in Bradford with speaking to those who work shown how to use them. his dad. He now works as a unsociable hours such as would defi nitel warehouse worker at B&M nightshift and weekend recommend becoming a rep. Bargains distribution centre in workers, making sure they Not only will you expand your Middlewich. don’t get left out,” said Farooq. skills and see our confi dence “I decided to sign up to be a “It’s so important for all grow immensely but you’ll be rep last year because I wanted workers to be in the union and helping others to have better to become informed about to have that extra support. working lives.” workers’ rights in order to help I always say your union Visit the and support my colleagues,” membership is your insurance union’s website: said Farooq, 55, who also sits on policy at his divisional equalities forum. work – you www.usdaw.org.uk/bearep 26 arena ICTU Conference Unions and councils Representatives from trade unions and trade councils met in April to discuss issues affecting workers across Ireland

he biennial ICTU conference took place on the 11 April 2018. TDelegates from 24 trade unions and 10 trade councils took part in the two-day conference to discuss a range of issues from defending the to harassment in the workplace, as well as celebrating the 70th anniversary of the NHS. ICTU delegates were united in their opposition to extend Sunday trading Mental Health in Belfast. Over 94 per cent of Usdaw The Usdaw members are opposed to longer Sunday delegation trading hours. Usdaw believes that the spoke on the current Sunday trading arrangements Sexual Harassment underfunding are a fair compromise, which has worked Usdaw moved the motion on of mental health well for over 20 years and gives everyone sexual harassment. The retail care in Northern a little bit of what they want. sector in Northern Ireland Ireland and in relies on women workers. In particular the www.usdaw.org.uk/news public facing roles, women negative aff ect are exposed to harassment not that social only from colleagues but also media has on mental wellbeing. of retail was moved by Usdaw. from customers. The motion The motion asked for unions to The motion wants to ensure that called for sister unions and use social media as part of their retail workers are in decent jobs, the ICTU to make tackling recruitment and organising that they are properly trained sexual harassment at work a strategies and to ensure there in new technology and that priority. To confront it, to call is an increased awareness of their job security, safety and it out and to campaign to make the impact of social media on well-being are not put at risk workplaces safe from sexual mental health. by new working models and harassment for the women who The motion on the future automation. work in them.

arena 27 ADM 2018 Decision makers Activists debate vital issues and put democracy into action at the union’s annual conference

sdaw activists and offi cials gathered in the inter ardens in lackpool for the nnual elegate eeting . ver 1 delegates voted on propositions to decide the unions policies andU priorities for the net 1 months. ages education crime housing health and safet pensions and benefi ts were all debated b passionate and enthusiastic speakers man of whom were fi rst time delegates. ith reit around the corner delegates heard from eir tarmer the reit hadow ecretar. eir updated the delegates on the reit negotiations and reiterated the message that reit should not make working people poorer nor should it give the onservatives a license to eradicate hard won emploment and human rights. eneral secretar ohn annett and general secretar elect add illis replied to all the debates with president eff roome chairing his last in his own amicable stle. ecutive council member ane ones ensured the effi cient running of her fi rst as the chair of the standing orders committee. arena was there too and reports on a cross section of main debates. John Hannett moved the eecutive councils statement on insecure work and underemploment. 28 arena John Hannett Paddy Lillis ADM AGREES SUBS RISE

■ Delegates voted overwhelmingly to increase subs by 6p a week meaning Scale A members will pay £2.42 and Scale C will pay £1.55 a week from 2 July.

Keir Starmer Jeff Broome Jane Jones ver the last eight ears claim anthing. n eight support and solidarit to the U has seen a massive hour contract is not enough each and ever one of our increase in the number to put food on the table. members aff ected. hop of vulnerable workers e cannot allow erohour irect members have staed said ohn. his has been and shorthour contracts to with us through thick and caused not onl b new continue. e have to come thin therefore it is onl right forms of eploitation together to fi ght this. the union comes to their aid linked to the socalled gig Ryan Aldred A088 and does everthing it can to econom but also b the said he ories laughabl support them. overnments continued sa the are the part of refusal to tackle issues such workers. e have ictorian Wages and conditions of as erohours contracts stle emploment practices work debate shorthours contracts where erohour contracts he wages and conditions and underemploment. are the modern euivalent debate attracted a number of orkplace insecurit can of working on the docks. e propositions from selfservice lead to signifi cant fi nancial need to take the overnment tills to understaffi ng. problems as well as causing to task on this and demand aren inforth 1 stress aniet and other good ualit sustainable was a fi rsttime delegate mental health conditions. obs. and speaker. he called Usdaw has been pushing for companies to compl all of our maor emploers Shop Direct with their own policies on to increase contractual arl utcliff e 101received staffi ng of selfservice tills. hours where individuals a standing ovation in a show elfservice must not be regularl work overtime. e of solidarit as he and his done at the detriment of have successfull ensured colleagues fi ght to save their our members. here are not a commitment in the last obs at hop irect. e were enough people staffi ng tills. abour manifesto to ensure shocked b the news that t is impossible to watch that the problem of short hop irect were relocating eight tills in a bus time. his hours contracts would be their fulfi lment operations makes it a target for walk off s. addressed. from reater anchester to ts impossible to appl hink elegates also heard from the ast idlands. his will and this can leave staff aul oot 0. m on an have a life changing impact unfairl open to disciplinar eighthour contract. n four on members families and the action. and a half ears have alwas wider communit. Caroline Nash H075 done more. n anuar and ohn annett said works for ainsburs and ebruar m hours are cut elegates toda rightl spoke about the problems of back to eight hours et cant etended their heartfelt understaffi ng. er store was a smile store and wellliked

Paul Foot Ryan Aldred Carl Sutcliffe Caroline Nash ADM 2018

b customers. n the last ill ynch 19 spoke few ears we have lost half on the health and social care ust pass this proposition. o our workforce aroline crisis. e told conference back to our communities told conference. e are no here are so man patients and do something longer a smile store. here is who are fi t to be discharged more abuse from customers but there is no care package Welfare and benefi ts debate longer ueues and more for them. uch of this has mproved rights for fathers disciplinaries. ow can this been subcontracted out and grandparents were top of be good for business and has resulted in care the agenda in this debate. workers onl having 1 aternit leave in the U Crime and justice debate minutes to take care of the is far too short and poorl uring the rime and ustice patients needs. n the top 1 paid said general secretary debate Tammie ussell 0 U countries we are 1th in elect addy illis. n order made an impassioned speech terms of spend on health to take paternit leave dads that moved conference to care despite having the fi fth are epected to take a pa tears. lorr driver was largest econom in the world. cut and most simpl cannot using his mobile phone whilst s it too much to ask for us to aff ord to do so. e want to driving at mph said have the fi fth best health care open up the conversation ammie. e drove into si in the world with emploers and cars and killed a girl in her government about removing earl twenties. e got a four Housing debate fi nancial barriers that are ear sentence but was out in Usdaw members are still preventing dads from taking two. is sevenear driving concerned about the lack up paternit leave. ban was reduced to fi ve ears of aff ordable housing. he randparents pla an after he appealed. he girl want rent controls and more important role in families. he killed was m niece. he regulations that would he make up an arm of was on her wa to work. deliver rights for tenants. hidden carers in the U onference supported her North Eastern divisional enabling parents of oung call for tougher sentences for councillor Pat Buttle made children to return to work drivers using mobile phones. a ralling cr for more without paing unaff ordable housing. e need more childcare costs. his ear the Health and services debate famil housing said at. Unions ualit tatement he health and services nd we need more of them is about etting t ight debate attracted man to be council houses. his or lder orkers and the propositions with speakers isnt about mone. ts about action we can take with showing that investment in political will. f theres emploers and government to the was a top priorit political will then it will support and etend rights for for most Usdaw members. happen. onference dont grandparents in work.

Caroline Nash Tammie Bussell Bill Lynch Pat Buttle Karen Linforth MORE INFO Feature Download For more information on how the Usdaw’s Equality Act can help please see leafl ets at the following leafl ets available to Stammering www.usdaw. download from www.usdaw.org.uk org.uk ■ Supporting Disabled Members (383) ■ Hidden disabilities (D007) Supporting ■ Reasonable adjustments (D010) you at work arena takes a closer look at the causes and effects of the neurological condition stammering...

What is stammering? What effect can this have? Stammering (also called Stammering can cause stuttering is a speechfl uenc individuals to be embarrassed diffi cult where the person and ver selfaware. t can has speech blocks (getting aff ect their confi dence career stuck on one sound), a silent progression and relationships. block where nothing comes an will avoid social out) prolongations (stretching situations, talking to people sounds out) or repetition of in authorit asking uestions sounds. and speaking on the telephone. in the interests of members to One per cent of adults in ndividuals who stammer show the are disabled because the UK stammer. Men are four can also develop involuntar the would then be protected times more likel to be aff ected movements like ee blinking under the ualit ct. than women. grimacing and tapping their er few disabilities are eople who stammer can fi ngers. automaticall covered b the work in an profession from an will adopt strategies ct with the eception of actor to teacher to doctor. to hide their stammer b Cancer, Multiple Sclerosis, amous people with a stammer deliberatel avoiding saing severe disfi gurement and being include ariln onroe ewis certain sounds or words that registered blind or partiall Carroll, Tiger Woods and the tpicall stammer on sighted. verone else will Winston Churchill. pretend the have forgotten have to show that the fi t the what the were saing when following defi nition What causes stammering? the have trouble speaking or ‘A person is disabled if they Research suggests that staing silent. have a physical or a mental stammering is a neurological impairment which has a condition but the cause is Stammering and the substantial, long term, adverse unknown. t is not a personalit Equality Act eff ect on their ability to carry or intellectual disorder and is ost members with a stammer out day-to-day activities.’ not caused b nervousness or will not think of themselves as Stuttering is a neurological uncertaint. disabled. owever it ma be condition and therefore clearl 32 arena MORE INFO For more information on how the Equality Act can help please see the following leafl ets available to download from www.usdaw.org.uk ■ Supporting Disabled Members (383) ■ Hidden disabilities (D007) ■ Reasonable adjustments (D010)

For more information on stammering please go to the British Stammering Association and the NHS websites at www.stammering.org www.nhs.uk/conditions/stammering

should support them and make Additional support from phsical. he severit of the reasonable adjustments. reps, colleagues and condition diff ers between managers individuals. he individual Reasonable Adjustments positive attitude from would have to show that the he individual will be the managers and colleagues can go impact on their life is more best udge of what the need a long wa in helping a person than trivial or minor and that but eamples of adustments with a stammer. he following condition has or will last for include should be considered more than 12 months. ■ wareness training for ■ Be patient. Wait for the he individual will also managers and colleagues. person to fi nish. ont fi nish need to show that the stutter ■ llowing more time if their sentences. has a substantial eff ect on how necessar at interviews ■ ont euate hesitant speech the carr out normal dato presentations etc. with uncertaint confusion da life. o assess this the ■ llowing written responses or lack of intelligence. should work through their for interviews oral tests or ■ Good communication is not tpical da from travelling on presentations. the same as fl uenc. public transport to interacting ■ mending duties to reduce ■ o not assume what role in shops. stressful situations that can might be appropriate for f an individual can meet eacerbate the condition. someone who stammers. this defi nition the will ■ ime out to help deal with ■ lwas give people the have a much stronger case situations that eacerbate the chance to tell ou what might in arguing that the emploer condition. help. arena 33 Usdaw Publications Usdaw regularly updates its publications and issues new leafl ets and posters. These publications provide vital information and guidance for members on a wide range of subjects from pensions to fl exible working. Below is a list of the most recent updates and latest additions to the union’s publications catalogue.

10 reasons not to opt out of an Occupational Pension Scheme Working Parents Know Your Rights www.usdaw.org.uk/10reasonspensions eafl et 1 dtp.usdaw.co.uk/381 Pensions Online Home Study Drivers’ Handbook (A4 Poster) dtp.usdaw.co.uk/drivershandbook www.usdaw.org.uk/POHSA4

Know Your Rights at Morrisons Sainsbury’s Retirement Savings Plan (Factsheet) dtp.usdaw.co.uk/morrisonsa7 www.usdaw.org.uk/sainsburyspensionfactsheet The Open University - Your questions answered eafl et ember ff ers eafl et 9 dtp.usdaw.co.uk/367 dtp.usdaw.co.uk/398 T ights at ork eafl et Parents and Carers - A Better Deal for Dads dtp.usdaw.co.uk/337 eafl et 2 dtp.usdaw.co.uk/426 lexible orking eafl et dtp.usdaw.co.uk/346 You can view the full publications catalogue here: dtp.usdaw.co.uk/publicationscatalogue

arena 19 Award-winning rep Marie is taking on the organising challenge

For more information on being a rep, visit the union’s website: www.usdaw.org.uk/bearep Dedicated activists hopworker Marie “But the role has also given has also joined her division’s McCallion found me an outlet to contribute to young workers’ committee. In her calling when she wider society and give a voice April she attended the union’s became a rep three to those who can’t necessarily as a fi rsttime delegate years ago at her Tesco store speak up for themselves.” and spoke passionately about Sin Callington. Since taking Marie’s passion for helping refugee rights. up the role she has been others led her to the Calais “I was watching delegates devoted to helping others and migrant camps last year where go up to the rostrum to speak ensuring that those who are she volunteered for two weeks. and thinking how incredible less fortunate are supported “I worked in the kitchens and courageous they were. and respected. Marie’s where we would prepare 2,600 I was so eager to get up and dedication was recognised by meals from scratch every day. speak myself and I’m really the union in January when We would then go out twice a glad I did. It’s such an amazing she won most promising new day to distribute the meals to experience and everyone was activist at Usdaw’s national up to 700 refugees at any one very supportive. Organising Awards in time. “ADM takes everything that Manchester. She’s now taking “Volunteering changed you do as a rep and brings it the role to the next level as she my perspective and made full circle. It gives you a greater starts a six-month secondment me realise the importance of understanding of the union with the union’s organising helping those who have no and you get to have a say Academy. rights, giving them the means towards policies and priorities “I initially became a rep to survive and most of all for the coming year. because I wanted to expand giving them respect.” “I’m really looking forward my knowledge and upskill Since returning from Calais to the next six months on the myself in terms of policy and Marie has continued to be Academy, I’ll do the best I can procedures,” said Marie, 25. active within her branch and to make a diff erence.

arena 35 Usdaw member o ers

Apple Beer52 Crown Decorating Centres Cinema Tickets Domestic Appliances Frankie & Benny’s Flowers Golf Membership Magazine Subscriptions Magazine Subscriptions Usdaw Prepaid Cashback Card National Trust Gift Cards UsdawRewards Cashback Online Ticket Store Virgin Wines Theme Parks and Attractions Virgin Experience Days

Car Hire Commuter Club Gym Membership Fiat Spa Gift Cards and Vouchers Startrescue Usdaw Health Plan Usdawdrive Usdaw Dental Plan Vauxhall Cars Vision Express Vehicle Servicing NEW OFFERS Find out more www.usdaw.org.uk/offers* Usdaw member off ers *See Terms and Conditions for individual offers on the website.

Accident Protection Cover Debt Advice Car Insurance Financial Advice Female Cancer Cover Pensions Annuity Service Home Insurance SureSave Savings Plan Life Insurance The Co-operative Credit Union Pet Insurance Travel Insurance 50+ Personal Accident Cover Free £5,000 Accidental Death Cover

Airport Parking/Lounges/Hotels Cottage Breaks Forest Holidays James Villa Holidays Funeral Planning Hotels and Short Breaks Gas and Electric Mini-holidays NUS Extra Parkdean Resorts Voice Mobile Pontins

members aw sav sd ed Over 12,000 U Over purchases were made £8,500 from the with Cinema Benefi ts* Holiday Extras* site *in 2017 Send your thoughts to: The Editor, arena, HAVE Usdaw, YOUR 188 Wilmslow Road, SAY Manchester, M14 6LJ or email: [email protected]

Members can have their say right here via email or post — but keep it brief! Obituary – Bill Hall It is with much sadness that we have to 30 years report the recent passing membership of a member awards of seventy years’ service and a longstanding and well known activist from the Midlands division – Bill Hall. Bill was an active member of Usdaw for many years starting Caroline Rose – Merelda Bent – as a rep and then branch chair Tesco Ferndown Tesco Eastville Extra, Bristol when employed by Derby Co-op, carrying on well into retirement Nick Graham – with his involvement in E004 Tesco Cardiff Midlands Co-op branch. In addition to his Usdaw roles, Bill held many elected positions within Midlands Co-op, the Co-operative Party and the Derby Trades Council. Bill was also a very active campaigner on behalf of the Labour Party within Morag MacKenzie – the region. Co-op Killin Scotland His funeral at Markeaton crematorium was attended by family, friends, trade union and work colleagues along with local politicians and MPs. Many tributes were paid to Bill who prided himself on being a robust and well-read debater, mixed with a good sense of humour and an uncompromising approach when it came to looking after the best interests of the many people that he helped and represented whilst in his numerous roles. Dean Smith – Gavin Dadley, divisional officer, Boots Industrial, Nottingham Usdaw Midlands division Statement to members issued in connection with the Union’s Annual Return for period ended 31 December 2017 as required by section 32A of Trade Union and Labour Relations (Consolidation) Act 1992

The total income of the union for the period was £43,813k. at 31 December 2017 and of its surplus for the year then This amount included payments of £37,752k in respect ended. of membership income of the union. The union’s total expenditure for the period was £39,782k. In respect of the MATTERS ON WHICH WE ARE REQUIRED TO union’s political fund, its total income was £2,145k and REPORT BY EXCEPTION total expenditure was £2,023k. The General Secretary of the e have nothing to report in respect of the following union was paid £106,708 in respect of salary and £47,448 in matters where the Act requires us to form an opinion as respect of benefits including emploer ational nsurance to: contributions, employer pension contributions and the whether the trade union has kept proper accounting provision of a Union car. records in accordance with the requirements of Section 28; • whether it has maintained a satisfactory system of AUDITOR’S REPORT control over its transactions in accordance with the e have audited the financial statements of the Union of requirements of Section 28; and Shop, Distributive and Allied Workers for the year ended whether the accounts to which the report relates agree 1 ecember 17. he financial reporting framework that with accounting records. has been applied in their preparation is applicable law and U ccounting tandards U enerall ccepted ANTONY WHITTLE (Senior Statutory Auditor) ccounting ractice including 1 he inancial or and on behalf of tatutor uditor eporting tandard applicable in the U and epublic of hartered ccountants Ireland. 1 t eters uare This report is made solely to the Union’s members, as a anchester body, in accordance with Section 36 of the Trade Union and abour elations onsolidation ct 199 the ct. ur audit work has been undertaken so that we might state to 19 arch 1 the Union’s members those matters we are required to state to them in an auditor’s report and for no other purpose. IRREGULARITY STATEMENT To the fullest extent permitted by law, we do not accept or member who is concerned that some irregularit ma assume responsibility to anyone other than the Union and be occurring or have occurred in the conduct of the the Union’s members, as a body, for our audit work, for this financial affairs of the union ma take steps with a view report, or for the opinions we have formed. to investigating further obtaining clarification and if necessar securing regularisation of that conduct. The member may raise any such concern with such RESPECTIVE RESPONSIBILITIES OF EXECUTIVE one or more of the following as it seems appropriate to COUNCIL AND AUDITOR raise it with the officials of the union the trustees of the he ecutive ouncil is responsible for the preparation property of the union, the auditor or auditors of the union, of financial statements which give a true and fair view. the ertification fficer who is an independent officer We have been appointed as Auditor under Section 35 of appointed b the ecretar of tate and the police. the rade Union and abour elations onsolidation here a member believes that the financial affairs of ct 199 and report in accordance with the ct. ur the union have been or are being conducted in breach responsibility is to audit, and express an opinion on, the of the law or in breach of the rules of the union and financial statements in accordance with applicable law and contemplates bringing civil proceedings against the union nternational tandards on uditing U and reland. or responsible officials or trustees he should consider hose standards reuire us to compl with the uditing obtaining independent legal advice. ractices oards thical tandards for uditors. POLITICAL FUND NOTICE SCOPE OF THE AUDIT OF THE ver member of the Union has a right to be eempt FINANCIAL STATEMENTS from contributing to the Unions olitical und. form A description of the scope of an audit of of exemption notice can be obtained by or on behalf of financial statements is provided on the inancial any member either by application at, or by post or email eporting ouncils website at www.frc.org.uk/ from the head office of the Union or from the ertification auditscopeukprivate. ffice for rade Unions and mploers ssociations ower round loor leetbank ouse alisbur OPINION ON FINANCIAL STATEMENTS uare ondon . his form when filled in or n our opinion the financial statements give a true and a written reuest to the like effect should be sent to the fair view in accordance with UK Generally Accepted entral reasurer at the Unions head office or emailed to ccounting ractice of the state of the Unions affairs as politicalfundnotificationusdaworguk.

arena 39 If you have any questions for arena’s health experts write to: the Editor, arena, Usdaw, 188 Wilmslow Road, Manchester, M14 6LJ or email: Send your health questions to the [email protected] arena team at: [email protected]

or air-conditioning where the rules are stricter in areas Heat hazard possible. If temperatures such as the deli. However, I work in the bakery at are uncomfortably high then your employer still has a legal Q a large supermarket. In job rotation, more frequent duty to make drinking water the warm weather the heat is rest breaks and access to available at a conveniently stifl ing and I often feel faint. cold drinks can help. Usdaw accessible point and you are What can I do? has a short leafl et with still entitled to go and get a Your employer has a duty more information, Keep your drink when you need one. to maintain a ‘reasonable’ cool! – Tackling Heat Stress at temperature in the workplace Work. There is also a section at all times but this can be on the HSE website on Chemical case diffi cult in circumstances thermal comfort: www.hse. I work on the hygiene such as yours. Unfortunately, gov.uk/temperature/thermal Q team in a food factory. there are no maximum Recently the chemicals we use reasonable temperatures in for cleaning down the machines UK law. Guidance says that Water bottles were replaced. The new temperatures above 25 degrees I work on the deli counter chemicals make my eyes water celsius are likely to start Q at a large store. Other and make it diffi cult to breathe. causing discomfort. Above 30 people in the store, on the Are they safe to use? celsius heat stress can start to checkouts for example, Recent research has shown cause health problems. If you can have spill-proof water that some cleaning chemicals are doing heavy physical work bottles with them but we have can aggravate pre-existing or if there is high humidity the been told we can’t. I am on breathing problems. Cleaners problems can be worse. medication which makes my are also found to have Your employer should do mouth very dry and need to higher levels of asthma than everything possible to maintain drink often. Why are we not average, possibly as a result reasonable temperatures allowed to have bottles? of breathing in the chemicals by using ventilation, fans The answer is likely to be they use. The symptoms you because of food hygiene describe could be a sign of rules. When you are handling something more serious. A risk fresh unwrapped products assessment should identify the it is important to avoid any precautions that are needed. accidental contamination. If These may include making Your health and your you carry a water bottle sure chemicals are diluted to safety at work is a vital with you there could be the correct strength before part of Usdaw’s service. traces of saliva around use, avoiding mixing certain For more advice visit: the neck of the bottle types of chemical, providing which you could touch face protection where there is www.usdaw.org.uk and transfer to the a risk of splashing in the eyes, /healthandsafety produce. Therefore, etc. If there is a risk of inhaling If you have any questions for arena’s health experts write to: the Editor, arena, Usdaw, 188 Wilmslow Road, Manchester, M14 6LJ or email: [email protected]

chemical fumes or spray that has increased your chance of fi nd you alternative work when might include respiratory developing cancer. Talk to your your symptoms are bad. protective equipment. union rep or area organiser and If your safety rep at work needs make sure that a written record help in checking the employer’s of the exposure is kept on your Delivery danger risk assessment, the health and personnel record. You may I work in a dairy loading safety section at central offi ce also want to tell your GP about Q milk containers onto can provide technical advice. the incident. Although there lorries for deliveries. I am is nothing the doctor can do having problems with back about it at this stage, a record pain due to pushing and pulling Asbestos risk on your NHS notes is unlikely to these heavy containers through A forklift ran into be lost. the warehouse and loading bay, Q some panelling in the any suggestions? warehouse and damaged it. The movement and loading A couple of weeks later an Hay fever of Milk Roll Containers (MRC) asbestos removal fi rm was I work on the fresh meat results in about 25 per cent called in and the area was Q counter. At this time of of injuries in the milk sector. sealed off while they took away year I suffer from hay fever A full MRC can weigh 225kg the damaged material. I worked and I’m forever sniffi ng and and can be diffi cult to move. in the area after the accident coughing. Is it safe to work on Strain injuries can result from and even swept up some of the fresh produce with hay fever? pushing/pulling, especially up damaged panel. How can I tell if Unfortunately hay fever slopes. Injuries can also be I was exposed? is very common but despite caused if a container falls over It seems likely that you could its debilitating effects it is or if you trap your hands or have been exposed to higher specifi cally excluded from legs against doors or walls. than normal levels of asbestos the disability discrimination The condition of the castors on dust. Asbestos is a serious requirements of the Equality Act containers is very important hazard. Over 4,000 people a (unless it contributes to other and any faults should be year die of asbestos-related conditions such as asthma). Hay rectifi ed immediately. cancer. But most of them were fever is an allergy and is not Dairy UK, the milk industry exposed to high levels of infectious but working on the trade association, has asbestos for long periods over counter when you are coughing published guidance for the 20 years ago. It is possible, and sneezing all the time safe handling of MRCs which although extremely unlikely, may raise hygiene concerns. covers moving, safe picking that a short-term exposure now There are likely to be practical and loading and unloading could result in cancer in the diffi culties if you need to use from vehicles. Ask your rep to future. There is no test that tissues and frequently wash check the practice at your dairy can be done at this stage to your hands. Although it is safe against the industry guidelines. show how much asbestos you to work there, it might be more www.dairyuk.org and search were exposed to or whether it practical for your manager to ‘trolleys’.

arena 41 Elections President and executive council elections 2018 The report of voting for the above elections is as follows:

urrent executive council EASTERN DIVISION (C) member Amy Murphy President will serve her first term as Usdaw president after she was elected in the union’s all- Cmember ballot in February. Amy is S. VINCENT J. THURGOOD A. MURPHY from Sussex, works for Tesco and RESULT (2 TO ELECT) has been on Usdaw’s executive RESULT (1 TO ELECT) VINCENT, Simon: 1,058 ELECTED MURPHY, Amy: 9,566 ELECTED council for six years. THURGOOD, Jacqui: 805 ELECTED WILSON, Barbara: 9,466 m took over from eff WOOLFORD, Barbara: 774 ALLEN, Alexander: 633 Broome who retired after ADM Number of eligible voters: 422,183 COOKE, Val: 533 having served four terms. She will Total number of votes cast: 20,631 SULTAN, Abu: 452 head up the union’s governing Turnout: 4.9% GRIMSHAW, Simon J: 234 body for the next three years Number of votes found to be invalid (blank/spoiled): 1,599 joined by eight sitting members Number of eligible voters: 60,358 Total number of valid votes to be who were re-elected (Jane Jones, Total number of votes cast: 2,778 counted: 19,032 Turnout: 4.6% Chris Winwood, John Barstow, Number of votes found to be invalid Jean Hession, Mike Dixon, Brian (blank/spoiled): 56 Loughhead, Andrea Watts and Total number of valid votes to be Simon Vincent) and seven newly Executive Council counted: 2,722 elected members (Brenda Shaw, SOUTH WALES AND WESTERN MIDLANDS DIVISION (E) Debbie Randall, Richie Venton, DIVISION (A) Kate MacLeod, Jacqui Thurgood, Elliot Osborne and Debbie Wilson).

Usdaw general secretary John A. WATTS K. MacLEOD Hannett said: “Congratulations D. WILSON E. OSBORNE to both Amy and the rest of the RESULT (2 TO ELECT) RESULT (2 TO ELECT) WATTS, Andrea: 1,463 ELECTED executive council. I look forward WILSON, Debbie: 1,537 ELECTED MacLEOD, Kate: 1,072 ELECTED to working together to strengthen OSBORNE, Elliot: 929 ELECTED McDERMID, Richard R: 929 our union and deliver for our ROBSON, Pete: 797 YASIN, Mohammed: 628 members. I would also like to pay PETRIE, George: 787 KUMAR, Nash: 569 tribute to eff roome for his man Number of eligible voters: 49,548 years of service. Number of eligible voters: 56,138 Total number of votes cast: 2,718 Total number of votes cast: 3,006 “I want to say a big thank you Turnout: 5.5% Turnout: 5.4% to those members, who did not Number of votes found to be Number of votes found to be invalid stand again or who were not re- invalid (blank/spoiled): 81 (blank/spoiled): 59 elected, for their valuable time and Total number of valid votes to be Total number of valid votes to be counted: 2,637 support.” counted: 2,947

42 arena LEGAL NORTH EASTERN DIVISION (F) RANDALL, Debbie*: 808 ELECTED GOODWIN, Rachel: 793 STATEMENT BAMODU, Agnes: 585 President and executive POULTER, Kevin: 350 As Scrutineers appointed in accordance with Section 49 of *as Amy Murphy is elected M.DIXON B. LOUGHHEAD President, Debbie Randall is the the Trade Union and Labour council elections 2018 RESULT (2 TO ELECT) second elected candidate for this Relations (Consolidation) Act DIXON, Michael P: 1,251 ELECTED contest. 1992 (as amended), we are LOUGHHEAD, Brian: 1,226 ELECTED satisfi ed as to each of the HAGGIS, Janet: 922 Number of eligible voters: 63,935 matters specifi ed in subsection MAGER, Laurence: 716 3,442 Total number of votes cast: 52(2) with regard to the GARLAND, Paul: 309 Turnout: 5.4% Number of votes found to be invalid election. The following points Number of eligible voters: 58,317 (blank/spoiled): 66 should be noted: Total number of votes cast: 2,938 Total number of valid votes to be Turnout: 5% counted: 3,376 a) The person appointed under Number of votes found to be invalid section 51A to carry out the (blank/spoiled): 51 NORTH WEST DIVISION (K) storage and counting of voting Total number of valid votes to be counted: 2,887 papers was Electoral Reform Services Limited. SCOTTISH DIVISION (G) b) The person appointed under B. SHAW J. JONES C. WINWOOD section 51A to carry out the distribution of voting papers RESULT (3 TO ELECT) was Electoral Reform Services SHAW, Brenda: 1,147 ELECTED JONES, Jane: 1,113 ELECTED Limited. J. HESSION R. VENTON WINWOOD, Christopher: 908 c) A copy of the register of voters RESULT (2 TO ELECT) ELECTED (as at the relevant date) was HESSION, Jean: 727 ELECTED McNEILL, Jackie: 860 examined in accordance with VENTON, Richie: 608 ELECTED TURNER, Carl: 695 section 49(3). The examination REID, Daniel: 490 658 OWENS, Amanda: took place at our own instance REILLY, Susan: 436 BARNES, Michelle: 624 ANDERSON, Michael: 420 QUICK, Ryan: 556 and did not reveal any matter DONALDSON, Norman: 365 McLAUGHLIN, Stephen: 543 that should be brought to the McCARTNEY, Jonathan: 239 BELL, Robert: 537 attention of the trade union. WILSON, Frank: 227 KIRKBY, Martin: 341 We would draw your attention to Number of eligible voters: 42,207 91,680 Number of eligible voters: sections 52(4), 52(5), and 52(6). Total number of votes cast: 2,202 Total number of votes cast: 3,547 Turnout: 5.2% Turnout: 3.9% Section 52(4) requires that a Number of votes found to be invalid Number of votes found to be invalid copy of this report be published (blank/spoiled): 16 (blank/spoiled): 42 and made available to all Total number of valid votes to be Total number of valid votes to be members of the union within a counted: 2,186 counted: 3,505 three month period from today. This does not, however, mean SOUTHERN DIVISION (H) that every member has to be notifi ed individually.

For all the latest news and Yours sincerely, J. BARSTOW D. RANDALL information visit: RESULT (2 TO ELECT) ALEX LONIE MURPHY, Amy*: 1,986 www.usdaw.org.uk Associate Director and Manager BARSTOW, John: 997 ELECTED of Trade Union Sector ELECTORAL REFORM SERVICES

arena 39 Sign up a friend and you could win £250!

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Opt-in Notice I agree to contribute to the Union’s political fund at the rate set out from time to time in the Rule Book, and I understand that this agreement constitutes an opt-in notice for the purposes of the Trade Union and Labour Relations (Consolidation) Act 1992 as amended and the Trade Union and Labour Relations (Northern Ireland) Order 1995. Every member may opt to contribute to a separate fund for the furtherance of the Union’s political objects under the Trade Union and Labour Relations (Consolidation) Act 1992 (as amended) or, as appropriate, the Trade Union and Labour Relations (Northern Ireland) Order 1995 by ticking this opt-in notice. A member who chooses not to contribute shall not, by that reason, be excluded from any benefits of the Union or be placed in any respect either directly or indirectly under a disability or at a disadvantage as compared with other members of the Union (except in relation to the control of the fund). For Members Paying by Payroll I hereby authorise my employers for the time being, or their representatives, to deduct from my salary or wages the amount of contributions payable by me under the Union’s Rules, as amended from time to time. I also authorise the deduction of any arrears which may accrue during my employment. I consent to the Union sharing my personal data with my employers, or their representatives in order to process my deduction contributions. I also authorise my employers, or their representatives, to share my information with Usdaw in order to process and maintain my Union membership and where appropriate that my employers, or their representatives, shall notify the Union of any future changes in my home address to enable the Union to maintain a register of the names and proper addresses of its members. Privacy Notice As a member of the Union, Usdaw will process your personal data as part of its legitimate activities in providing trade union services and benefits in accordance with the Union’s Objects stated in the Rule Book and to perform its obligations to you under statute or contract. This involves processing of personal and sensitive personal data under the current data protection legislation. We will store your personal data only for the period necessary under law to enable us to fulfil our legal obligations. You have the right to request access to your personal data, and its rectification, erasure, restriction on processing, and portability. You have the right to withdraw consent for sharing of your personal data and to complain to the Information Commissioner. Usdaw and its Data Protection Officer may be contacted at 188 Wilmslow Road, Manchester M14 6LJ.

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Communication Your Contacts Always speak to your rep fi rst if you need advice From Aberdeen or support. If you don’t have a rep at your workplace contact your local Usdaw offi ce as shown on the to Plymouth, Channels map. Alternatively, you can ring our freephone national helpline to be connected to Usdaw has Aberdeen 0800 030 80 30 1 Queens Lane North, AB15 4DF your local offi ce. offi ces across T: 01224 652820 The union’s head offi ce is: the UK E: [email protected] Usdaw, 188 Wilmslow Road, Manchester, M14 6LJ Tel: 0161 224 2804/249 2400 Glasgow email: [email protected], www.usdaw.org.uk M u i r fi e l d , 342 Albert Drive, Know your Branch! The number of your Usdaw G41 5PG T: 0141 427 6561 branch is printed on the plastic wrapper of each E: [email protected] issue of arena above your name. Some members change branches during the year, so check this to make sure you attend the right branch meeting. You are only entitled to take part in Usdaw elections at meetings of your own branch. If you need further Belfast information, contact your local Usdaw offi ce. First Floor, Unit 2, 41 Stockmans Way, BT9 7ET T: 028 9066 3773 Let us know if your E: [email protected] www.usdaw.org.uk/updatedetails change...

Edinburgh 39 York Place, EH1 3HP T: 0131 556 5242/557 9109 E: [email protected]

N e w c a s t l e 2 Hedley Court, Tyne & Wear NE29 7ST T: 0191 296 5333 E: [email protected]

L e e d s Unit 2 Temple Point Business Park, Bullerthorpe Lane LS15 9JL P r e s t o n T: 0113 232 1320 First Floor, Units 6 & 7, Eastway E: [email protected] Business Village, Olivers Place, Fulwood, PR2 9WT Bury St Edmunds T: 01772 704003 The Anderson Centre, E: [email protected] 6 Olding Road, Suffolk IP33 3TA T: 01284 775700 E: [email protected] W a r r i n g t o n 5 Ibis Court, Waltham Cross Centre Park, WA1 1RL Unit 12/13 Regent Gate, 83 T: 01925 578050 High Street, E: [email protected] Hertfordshire EN8 7AF T: 01992 709280 E: [email protected] K e g w o r t h 3c Market Place, Derby DE74 2EE T: 01509 686900 Faversham E: [email protected] 11 Jubilee Way, Kent ME13 8GD Redditch T: 01795 532637 1 Oak Tree Park, Burnt Meadow Road, E: [email protected] Moons Moat North, Worcestershire B98 9NW London T: 01527 406290 Ground Floor, E: [email protected] Congress House, Great Russell Street, WC1B 3LS T: 020 7323 5550 Cardiff E: [email protected] Unit 10, Oak Tree Court, Mulberry Drive, Cardiff Gate Business Park, B r i s t o l Morden Pontprennau Unit D Abbey Wood Meldrum House, CF23 8RS Business Park, 89-91 Middleton Road, T: 029 2073 1131 Emma Chris Way, Filton Surrey SM4 6RF E: [email protected] BS34 7JU T: 020 8687 5950 T: 0117 931 9730 E: [email protected] Plymouth E: [email protected] First Floor, Rhin House, Andover 24 William Prance Road, The Priory, PL6 5WR 6a Newbury Street, Hampshire SP10 1DN T: 01752 765930 T: 01264 321460 E: [email protected] E: [email protected] arena 47 INJURED? REMEMBER YOU’RE A MEMBER

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