Indicative schedule of Frequently Asked work Questions continued... Feltham Station

30 January 2019 Winter 2019/2020 When will the railway line be How has Network Rail engaged Drop-in session held at Feltham - Second step-free entrance to closed? with residents? Improvements Ticket Hall 4pm – 6:30pm platform 1 open and accessible There will be periods where the We take our engagement with from Hounslow Road (note this is railway line will need to be closed residents and stakeholders seriously Winter 2018/2019 dependent on Hounslow Road temporarily to enable us to carry out which is why we continue to host Information work safely. Closures will take place information events during the works. -Removal of concrete stepped completion) from the weekend of the 16 to 18 footbridge next to the level - Platform extensions completed February 2019, the weekend of the 17 We have sent out notification letters, crossing to 18 March, the weekend of 6 to 8 engaged with local authorities and - Temporary stepped footbridge Spring 2020 April, the weekend of 8 to 10 June, we will be proactive in sending letters installed at level crossing site - Network Rail opens combined the weekend of 15 to 17 June and the to lineside neighbours if there are any Work Update 2019 pedestrian and cycle railway weekend of the 22 to 23 June 2019. changes to the schedule of work. In Spring 2019 footbridge at the level crossing addition, residents can contact - Network Rail to close Feltham site There will be further notifications Network Rail’s 24-hour helpline on West level crossing. There will be closer to the time to remind 03457 11 41 41 no access across the level crossing passengers and the local community about the rail closures. Replacement - Access will be via the temporary bus services will be in place during stepped footbridge or step-free railway closures. access via Feltham station - Network Rail to remove the shopping centre bridge - Network Rail starts work to How will this affect my journey in and extend platforms at Feltham around Feltham? Feltham shopping centre and surrounding Temporary access arrangements businesses will still be trading throughout these works. The London Borough of Hounslow is working From March 2019 there will be no access across the level crossing. to improve the highway and bus journey times to Access will be via the temporary stepped footbridge. minimise the impact of the level crossing closure. For persons requiring step-free access, this will be available through For further information about the highway work Feltham station with a pass system in place. please visit: Please speak to a member of station staff if you require a pass. www.hounslow.gov.uk/felthamworks

Untitled - Page: 1 2019-01-25 11:17:01 +0000 Background Frequently Asked

Network Rail started work at Due to delays in London Borough of Feltham station in September 2018 Hounslow’s programme, access to Questions to install a second step-free station the additional station entrance will entrance to platform 1 (providing a not be available until Hounslow Why are we extending the Why are we closing the level third entrance to the station), close Road is reopened. platforms over the level crossing despite Hounslow Road Feltham West level crossing, extend We are investing £23 million at Feltham to upgrade the crossing? still being shut? both station platforms and deliver a London Borough of Hounslow are railway station and remove the nearby level crossing, At the start of the project we undertook Our works are planned at least a few a feasibility study to understand the years in advance due to limited new, fully accessible, combined carrying out highway works to providing a safer, more accessible railway and reducing cycle-pedestrian footbridge at the mitigate against the closure of the most viable way of extending the opportunities to close the railway. These site of the former crossing. level crossing. For more information risk to our passengers and the public. platforms. From this it was decided that opportunities are agreed with our extending the platforms over the level various stakeholders almost 2 years in please visit crossing was the best option. advance. We do it to minimise To deliver the new cycle-pedestrian www.hounslow.gov.uk/ This removed the need to demolish and disruption to the wider railway network footbridge, we are removing two felthamworks This is part of our ongoing Railway Work Carried out so far rebuild Hounslow Road Bridge to extend and to ensure the rest of the Feltham existing older footbridges (the Upgrade Plan and is being delivered Since September 2018 we have; the platforms which would have works are not delayed as a result. footbridge next to the level crossing The new highway layout will in partnership with the London significantly increased the disruption to in Early 2019 and the footbridge provide people with continued Borough of Hounslow. - Moved signalling assets to make rail and road. Will I still be able to cross the going into the shopping centre access between Bedfont Lane, New space for the additional entrance railway? Spring 2019). All improvements are Road, Hounslow Road and Feltham There will be some disruption to and new ramps linking this to Extending over the level crossing also During the work, there will be a enables us to close London’s most temporary stepped footbridge in place planned to be completed by Spring town centre, as well as enabling passengers and the public while Hounslow Road. misused level crossing. With an average over the railway and step-free access 2020. shorter bus journeys. work is carried out. This will be of 8 recorded incidents of deliberate through Feltham station will be communicated in advance by - Begun construction on a new step- misuse per day, this is one of the available from the closure of the Network Rail, South Western free entrance to platform 1 biggest safety risks to the railway. crossing in March 2019. Railway and London Borough of The existing stepped footbridge and Hounslow Council. - Started preparatory work to close Extending platforms at Feltham station the ramped shopping centre footbridge Feltham West level crossing will allow longer trains to operate fully. will be demolished from Spring 2019 We apologise in advance for any Longer platforms will help to ease the and replaced with a new bridge by inconvenience caused and will do - Started the ground works to install passenger flow experienced when Spring 2020. boarding the train, as there will be more our best to keep noise to a the new, fully accessible, pedestrian space to embark/disembark. minimum. and cycle footbridge Will I still be able to access the Centre at Feltham? Yes, shops in Feltham will still be open for business as usual. Only the entrance to the centre via the ramped footbridge will be closed during the works, the access through the multi-storey car park will still be open.

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