Ready to move on ?
Wolverhampton City
A guide to what to find and where to find it This guide was put together by Martin Evans, Rob Daniel, Jay Solzbérg & Colin Murphy. Graphics and illustration were put together by Laura Wells.
With support from P3, Wolverhampton City Council, Supporting People (Housing Related Support).
2 Foreword Welcome to your guide to help you when you move into your home
This guide was written and created by the Mini MOPP client involvement group in 2010. The guide provides useful information for people that are moving on in the city, covering local facilities and key services in each neighbourhood across Wolverhampton. It also lists useful telephone numbers that might be needed when setting up and maintaining a new home.
The guide has been developed to give you some simple yet handy hints to make your new accommodation and your life a little easier. Covering things from what to do when you get a property, right through to being a courteous neighbour.
We have listed many of the local major services that you might need (i.e. Dentists, Launderettes, Doctors and Libraries etc.). Often libraries will be used for reading, book loans, CD’s and DVD’s. However, remember that most libraries now have internet access where you will be able to apply online for benefits or find out about support. You may also be able to get someone to help you if you aren’t confident using a computer.
The Mini MOPP is not recommending any of the services, facilities or provisions contained in this guide. They are for reference only. We always suggest that you seek legal advice before entering into any legal agreement. Thanks for taking the time to read this guide. We hope you The information contained in this guide was find it useful. accurate at the time of print. (September 2013) 3 Step One - Getting your Accommodation
n o i t
a Congratulations!!! d
o You’ve got the keys to your new property... m m o c
c Now what do you do? This is a brief guide with tips and A
advice to help you set up your new home r u o y
Now that you are getting a property (house, flat, house share etc…) you may g
n want to be thinking about making an application to the Local Discretionary i t t Grant Scheme (LDGS). From April 2013 Community Care Grants no longer e exists. What was known as the Social Fund which was administered by the G
-
Department for Work & Pensions (DWP) is now managed the Local Authority.
e In Wolverhampton the LDGS provides goods (e.g. white goods and furniture) n
O and services (e.g. Foodbank and repair schemes). Cash awards may be
p considered in exceptional circumstances. The Local Discretionary Grant e t Scheme in Wolverhampton will be reviewed after 12 months, so may be S subject to change in April 2014. For more information telephone (01902) 4 558400. Step Two - Moving In S t e B q s a i o Y p • p • • t p i
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e l a a . n u o v d e l o e t y e s d d 5 You can also get reasonably priced furniture and household goods in charity shops. You may find that it does not cost much more to buy items new than it would to get them second hand. The bonus of buying new, if you can afford it, is that the items will normally come with a 12 month guarantee.
Some places will offer delivery for a small fee. Alternatively, for a small fee Community Transport will be able to pick up and deliver what you want, including things that you may already have and need to move too.
Community Transport, Unit 17 & 18 Barton Park Industrial Estate, Bilston, WV14 7LH. (01902) 496010
Step Three - Settling In
In this section we have tried to include all the places that you may want or need to know the locations of to assist you when you move into your accommodation. We have tried to group everything in general localities to assist you in finding where all your nearest services are, such as; Doctors and Dentists etc. We have localised these areas according to the Wolverhampton Homes letting areas. Consult the map on the next page to find your general locality and which area you will be living in.
For support services such as drug, alcohol or advocacy services, there is an A – Z directory in the Useful Numbers and Addresses section further on in the guide.
6 LE GS D L R A N D E R
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T IR M I NG H A M N E W 3 R 5 D Housing Offices: All telephone enquiries to Wolverhampton Homes on 01902 556789 Email: [email protected]
• City Centre 29 Market Street, WV1 3AG • Bilston Town Hall Church Street, WV14 0AP • Low Hill Showell Circus, WV10 9JL • Merry Hill Leasowes Drive, WV4 4PZ • Wednesfield Alfred Squire Road, WV11 1XU • Heath Town 290 Chervil Rise, WV10 0HR
Tenant Management Organisations: • Springfield Horseshoe Housing Cooperative: 27 Burton Road, Springfields, Wolverhampton, WV10 0EG. Tel: 01902 552872 • New Park Village Tenant Management Cooperative: Ellerton House, Ellerton Walk, New Park Village, Wolverhampton, WV10 0UG. Tel: 01902 552670 • Dovecotes Tenant Management Organisation: 88 Ryefield, Pendeford, Wolverhampton, WV8 1UD. Tel: 01902 552780 • Bushbury Hill Estate Management Board: The Management Centre, 14 Kempthorne Avenue, Low Hill, Wolverhampton, WV10 9JG. Tel: 01902 556619 7 Area 1: Merryhill
Doctors Surgeries
Dr Cowan & Partners, 119 Coalway Rd, Penn, W-ton, WV3 7NA 08450 724614 Dr Bush & Partners, Penn Surgery, 2a Coalway Rd, Penn, W-ton, WV3 7LR 01902 333408 Dr Elcock, Warstones Health Centre, Pinfold Grove, Penn, W-ton, WV4 4PS 01902 572012 Drs DeRosa & Williams, Warstones Health Centre, Pinfold Grove, Penn, W-ton, WV4 4PS 01902 575012 Drs Pahwa & Pahwa, 130a Park St South, Goldthorn Hill, W-ton WV12 3JF 01902 339283 Drs Walton, Duncan & Wagstaff, Shaw, Patel & Roberts, Castlecroft Medical Practice, Castlecroft Ave, Castlecroft, W-ton, WV3 8JN 01902 761629 Drs White, Glover, Burell, Samra, Forrest, Strieder & Booshan, Penn Manor Medical Centre, Manor Rd, W-ton, WV4 5PY 01902 331166 Warstones Health Centre, Pinfold Grove, WV4 4PS 01902 444023 Phoenix Walk In Centre, Parkfield Road, Parkfields. WV4 6ED Castlecroft Medical Practice, Castlecroft Avenue, Castlecroft, WV3 8JN 01902 761629
Pharmacies
Alliance Pharmacy, 9 Trysull Rd, Bradmore, W-ton, WV3 7HT 01902 341300 Alliance Pharmacy, 92 Windmill Lane, Castlecroft, W-ton, WV3 8HG 01902 421132 Co-op Pharmacy, 248 Jeffcock Rd, Penn Fields, W-ton, WV3 7AH 01902 444565 Hingley Mei & Co Ltd, 179 Lea Rd, Penn Fields, W-ton, WV3 0LG 01902 330515 Lloyds Pharmacy, Lower St Health Centre, Tettenhall, W-ton, WV6 9LL 01902 423743 Lloyds Pharmacy, 323/325 Penn Rd, W-ton, WV4 5QF 01902 336591 Millstream Pharmacy, 1a Clark Rd, Tettenhall, W-ton, WV3 9NW 01902 340101 Penn Care Pharmacy, 48 Warstones Rd, Penn, W-ton, WV4 4LP 01902 747647 Rexall Chemist, 204 Penn Rd, Penn, W-ton, WV4 4AA 01902 751353 Tettenhall Wood Pharmacy, 12 School Rd, W-ton, WV6 8EJ 01902 342181
Upper Green Pharmacy, 5 Upper Green, Tettenhall, W-ton, WV6 8QQ 01902 751353
1 Boots Pharmacy, 233 Trysull Rd, Merryhill, W-ton, WV3 7LF 01902 342181
a e r A
8 Opticians
Flint & Partners, 59 Tettenhall Rd, W-ton, WV3 9NB 01902 422096 H Wyn Williams, 6 Trysull Rd, Bradmore, W-ton, WV3 7HT 01902 620352 John L Powell Ltd, 237 Coalway Rd, Merryhill, W-ton, WV3 7NN 01902 332485 Miracle Eyes , 316a Penn Rd, Penn, Wolverhampton, WV4 5QF 01902 621111 Taylor Biddle, 39 Bridgnorth Rd, Compton, W-ton, WV6 8AF 01902 750325 The Spectacle Store, 252 Penn Rd, Penn, W-ton, WV4 4AD 01902 342999
Dentists
AJ Adey & Associates, 89 Tettenhall Rd, W-ton, WV3 9NQ 01902 420075 Coalway Rd Family Dental Practice, 57 Coalway Rd, Penn, W-ton, WV3 7LY 01902 335275 Hillcrest Dental Surgery, 142 Penn Rd, W-ton, WV3 0DZ 01902 341991 Kimpton & Dhody Dental Practice, 2 Bhylls Lane, W-ton, WV3 8DH 01902 766287 Landsdown Centre, 39 Tettenhall Rd, W-ton, WV3 9NB 01902 425801 Mr Cowley & Mr Dignum, 3 Bhylls Lane, W-ton, WV3 8DH 01902 380084 NA Wells, 65 Pendeford Ave, W-ton, WV6 9EH 01902 754525 Sean Robert Lowe, 90 Dovedale Rd, W-ton, WV4 6RA 01902 674172 Shaw & Pannell Dental Practice, 428 Penn Rd, W-ton, WV4 4DQ 01902 338278 Titley, Darby & Associates, 20 Stubbs Rd, W-ton, WV3 7DF 01902 341770
Community Centres
Bradmore Community Centre, Birches Barn Road, Bradmore, W-ton, WV3 7JB 01902 552279 Brickkiln Community Centre, Cherry St, Merridale, W-ton, WV3 0QW 01902 552283 St. Chad’s Youth & Community Centre, Owen Rd, Pennfields, W-ton, WV3 0HG 01902 552221
Tettenhall Wood Institute, Wood Rd, Tettenhall, WV6 8NF 01902 557971 1 a e r A
9 Libraries
Bantock House Museum & Park, Finchfield Rd, W-ton, WV3 9LQ 01902 556260 Finchfield Library, White Oak Dr, W-ton, WV3 9AF 01902 556260 Penn Library, Coalway Av, Penn, W-ton, WV3 7 LT 01902 556281 Tettenhall Library, Upper St, Tettenhall, W-ton, WV6 8QF 01902 556308 Warstones Library, Pinfold Grove, Penn, W-ton, WV4 9PT 01902 556275
Laundrettes
Owen Rd Laundrette, 171-172 Owen Rd, Penn Fields, W-ton WV3 0HR 01902 689296 Launderama, 146 Birches Barn Rd, Penn Fields, W-ton WV3 7BG 01902 330512 1
a S,R & B. Claire, 7 Jeffcock Rd, Wolverhampton, WV3 7AE 01902 334446 e r The Launderette, 1b Clark Rd, Wolverhampton, WV3 9NW 01902 772054 A
2
Area 2: Bilston a e r Doctors Surgeries A
Dr Chakrabarti, 14 Ednam Rd, Goldthorn Park, W-ton, WV4 5BL 01902 340200 Dr Motwani, 67 Wellington Rd, Bilston, W-ton, WV14 6AQ 01902 494464 Drs Saini & Mehta, 62-64 Church Street, Bilston, WV14 0AX 0845 0724609 Dr Venkataramanan & Julka, Grove Medical Centre, 175 Steelhouse Lane, W-ton, WV2 2AU 08456750603 Drs Rangel & Kyi, Caerleaon Surgery, Dover St, Bilston, WV14 6AL 08450724613 Drs Hall, Hibbs, Johnson, Latunji, Meredith & Narhlya, Parkfield Medical Centre, 255 Parkfield Rd, W-ton, WV4 6EG 01902 342152 Woodcross Health Centre, Woodcross Lane, Coseley, Bilston, WV14 9BX 01902 676588 Drs Kainth & Kainth, All Saints Surgery, 17 Cartwright St, W-ton, WV2 1EU 01902 457617 Dr Kanchan, 1 Shale Street, Bilston, WV14 0HF 01902 491888
10 Pharmacies
All Saints Pharmacy, 91-93 Vicarage Rd, All Saints, W-ton, WV2 1DR 01902 453720 Boots Pharmacy, 92 Windmill Lane, Castlecroft, W-ton, WV3 8HG 01902 761014 Anderson Chemist , 311 Dudley Rd, W-ton, WV2 3JY 01902 342000 Co-Op Pharmacy, Co-Op Superstore, High St, Bilston, W-ton, WV14 0EA 01902 495225 Lloyds Pharmacy, 45 Church St, Bilston, W-ton, WV14 0AX 0845 600 3565 Portobello Chemist, 19 New Street, Portobello, Willenhall, W-ton, WV13 3TD 01902 630081 Supercare Pharmacy, 135 Dudley Rd, W-ton, WV2 3DH 01902 871011 Superdrug Pharmacy, 1 Market Way, Bilston, W-ton, WV14 0DR 01902 405842 WM Morrison Pharmacy, Morrisons Supermarket, Black Country Route, Bilston, W-ton, WV14 0DZ 01902 491300
Opticians
Eye Detail Opticians, 80 Worcester St, W-ton, WV2 4LE 01902 310648 Eye Openers, 63 Church St, Bilston, W-ton, WV14 0AX 01902 492020 Jacksons Opticians, 53a Church St, Bilston, W-ton, WV14 0AX 01902 491358 Scrivens Ltd, 9 Market Way, Bilston, W-ton, WV14 0DR 01902 496471 Specsavers Opticians, 84 Church St, Bilston, W-ton, WV14 0AX 01902 407940
Dentists
Brunette & Jandu, Church St Dental Practice, 52 Church St, Bilston, WV14 0AH 01902 491539 Mr M Brown, Mr N Turner & Mrs A G Mak, 7 Wellington Rd, Bilston, W-ton, WV14 6AA 01902 491009 Mrs Shoja-Assadi Mr Sanders, Miss Basli, 140 Goldthorn Hill, Wolverhampton, WV2 3JE 01902 335960 Mrs S K Ratra, Mr A Singh, Bilston Dental Practice, 218 Wellington Rd, Bilston, Wolverhampton, WV14 6RL 01902 405566 2 a e r A
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Community Centres
Daisy Bank Community Centre, Ash St, Bradley, Bilston, WV14 8UP 01902 552200 Duke St Community Centre, Duke St, Horseley Fields, W-ton, WV1 3SA 01902 552290
3 Lower Bradley Community Centre, Wallace Rd, Bradley, Bilston, WV14 8BW 01902 552212
a Woodcross Community Centre, Ettingshall Rd, Coseley, Bilston, WV14 9UQ 01902 552451 e r A
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A Dr Grandhi, 139 Neachells Lane, Wednesfield, W-ton, WV11 3PP 01902 831700 Dr K S Kirshan, The Surgery, Tyburn Rd, East Park, W-ton, WV1 2PU 01902 351666 Dr Sharma, Bilston Health Centre, Prouds Lane, Bilston, WV14 6PW 01902 456286 Drs Ravindran & Sircar, East Park Medical Practice, Jonesfield Crescent, East Park, W-ton, WV1 2LW 01902 455422 Dr Mudigonda, Bilston Health Centre, Prouds Lane, Bilston, WV14 6PW 01902 490100
Pharmacies
Lloyds Pharmacy, 181 Wednesfield Rd, Heath Town, W-ton, WV10 0EN 01902 456286
Opticians
Specsavers Opticians , 58-59 Wulfrun Centre, W-ton, WV1 3HG 01902 715844
Libraries
Wolverhampton C.C. East Park Library, Hurstbourne Cres, W-ton, WV1 2EF 01902 556257
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0 0 0 0 0 0 0 0 0 0 0 0 1 1 1 8 1 8 1 1 1 1 1 1 9 9 9 4 9 4 9 9 9 9 9 9 0 0 0 5 0 5 0 0 0 0 0 0 2 2 2 2 2 2 2 2 2 2 0 0
4 7 7 4 7 4 4 6 4 6 5 8 2 3 2 2 2 2 5 8 4 7 5 8 2 9 4 1 6 2 9 8 4 6 6 3 0 6 9 6 6 6 0 0 5 5 5 2 7 1 7 7 1 7 2 4 7 0 5 8 8 1 9 7 3 9 9 0 3 6 0 1 8 4 1 0 2 Drs Nazir, Pohar and Pichavance, The Newbridge Surgery, 255 Tettenhall Rd, W-ton, WV6 0DE 01902 751420 Dr N Whitehouse, The Surgery, 199 Tettenhall Rd, W-ton, WV6 0DD 01902 575123 Dr Ghosh, Waterloo Medical Centre, 41 Dunkley St, W-ton, WV1 4AN 01902 423559
Pharmacies
Boots UK Ltd, 40-41 Dudley St, W-ton, WV1 3ER 01902 427145 Brooklands Pharmacy, 48 Brooklands Parade, W-ton, WV1 2NE 01902 351186 J Hoots Pharmacy, 50-51 Newhampton Rd West, Whitmore Reans, W-ton, WV6 0RY 01902 426823 Lloyds Pharmacy, 34-35 Thornley St, W-ton, WV1 1JP 01902 424380 Newbridge Pharmacy, 325 Tettenhall Rd, Newbridge, W-ton, WV6 0JZ 01902 752 868 Staveley Chemist, 212 Staveley Rd, Whitmore Reans, W-ton, WV1 4RS 01902 421789 Superdrug Pharmacy, 65-67 Mander Square, Mander Centre, W-ton, WV1 3NN 01902 313654 The Co-operative Pharmacy, 6 Bargate Drive, Avion Centre, Whitmore Reans, WV6 0QW 01902 420600
Opticians
4 Sight Eye Care Centres Ltd, 14-16 Central Arcade, W-ton, WV1 3ET 01902 714559 Dolland & Aitchison, 15 Central Arcade, Mander Centre, W-ton, WV1 3ET 01902 422093 Eyeland Ltd, 44 Lichfield St, W-ton, WV1 1DG 01902 420348 Hague Opticians Ltd, t/a Boots Opticians, 11-12 Mander Square, Mander Centre, W-ton, WV1 3NN 01902 711755
Dentists
Mr G V Baker, Beechwood House, 7 Summerfield Rd, W-ton, WV1 4PR 01902 426640 Mr Chuhan & Mr Tambra, ATJ Dental, 38 Victoria St, W-ton, WV1 3PJ 01902 428429 Mr C Layne, 82 Tettenhall Rd, W-ton, WV1 4TF 01902 420654 8 Miss Athwal & Miss Sanbar, City Dental Practice, 47-48 Dudley St, a W-ton, WV1 3ER 01902 428457 e r A
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Boots The Chemists, Unit 84 Bentley Bridge Retail Pk, W-ton, WV11 1BT 01902 722 592 Boots UK Ltd, 98 High Street, Wednesfield, W-ton, WV11 1SZ 01902 731802 Brickley A Ltd, 88 Griffiths Dr, Wednesfield, W-ton, WV11 2JW 01902 732747 Co-op Pharmacy, 1 Raynor Rd, Fallings Park, W-ton, WV10 9QY 01902 731134 Essington Chemist, 129 Longknowle Lane, Wednesfield, W-ton, WV11 1JG 01902 739645 HN Pharmacy, 124 Cannock Rd, Wednesfield, W-ton, WV10 8PW 01902 731310 J Doctor Pharmacy, 295 Wood End Rd, Wednesfield, W-ton, WV11 1YQ 01902 732059 J Doctor Pharmacy, 73 Stubby Lane, Wednesfield, W-ton, WV11 3NE 01902 606738 Lloyds Pharmacy, 58 High Street, Wednesfield, W-ton, WV11 1SZ 01902 733450 Lloyds Pharmacy, 18 High Street, Wednesfield, W-ton, WV11 1SZ 01902 731342 Sainsbury’s Pharmacy, Rookery St, Wednesfield, W-ton, WV11 1UP 01902 304444
Opticians
CM Biddle & Co. Ltd, 20 High Street, Wednesfield, W-ton, WV11 1SZ 01902 729028 Flint & Partners, 11 Church Street, Wednesfield, W-ton, WV11 1SR 01902 719855 Portland Eye Care, 45 Lichfield Rd, Wednesfield, W-ton, WV11 1TW 01902 723898
Dentists
Mr M Gibbons & Associates, Neachells Lane, Wednesfield, W-ton, WV11 3RF 01902 732487 Wednesfield Dental Practice, 74 Lichfield Rd, Wednesfield, W-ton, WV11 1TP 01902 731734
Community Centres
Long Knowle Community Centre, Wood End Rd, Wednesfield, W-ton, WV11 1YG 01902 552442 Wednesfield Community Centre, Well Lane, Wednesfield, W-ton, WV11 1XT 01902 552218 9 Libraries a e r Wednesfield Library, 2 Well Lane, Wednesfield, W-ton, WV11 2JW 01902 732747 A
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7 5 5 7 7 7 7 7 3 5 5 3 3 3 3 3 5 6 2 2 2 9 1 2 3 2 4 4 7 7 2 4 2 9 9 4 4 7 5 4 7 6 0 4 7 7 0 2 Area 11: Scotlands
Doctors Surgeries
Drs Kehler, Aung & Naz, Keats Grove Surgery, 17 Keats Grove, W-ton, WV10 8LY 01902 731907
Pharmacies
Boots UK Ltd, 2 Blackhalve Lane, The Scotlands, W-ton, WV11 1BH 01902 731350 H N Pharmacy, 124 Cannock Rd, Wednesfield, W-ton, WV10 8PW 01902 731310
Opticians
Overton Eyecare, 743-745 Cannock Rd, The Scotlands, W-ton, WV10 8PN 01902 731158 1 1 a
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Express Launderette, 232 Chervil Rise, The Scotlands, WV10 0HR 01902 455538
2
1 Area 12: Low Hill a e r Doctors Surgeries A Dr Dhillon, 39 Ashfield Rd, Fordhouses, W-ton, WV10 6QX 0330 1000735 Dr Fowler, 470 Stafford Rd, Oxley, W-ton, WV10 6AR 01902 783103 Poplars Medical Practice ,122 Third Avenue, Low Hill, W-ton, WV10 9PG 01902 731195 Fordhouses Medical Centre, 68 Marsh Lane, Fordhouses, W-ton, WV10 6RU 01902 398111 Dr Khan, Low Hill Medical Centre, 191 First Ave, Low Hill, W-ton, WV10 9SX 0845 6750596
Pharmacies
Alpha Pharmacy, 468 Stafford Rd, W-ton, WV10 6AN 01902 782017 Co-op Pharmacy, 490 Stafford Rd, Oxley, W-ton, WV10 6AN 01902 782135 The Co-operative Pharmacy, 8 Showell Circus, Low Hill, W-ton, WV10 9BA 01902 732029
19 2 0 Area 12 S D L L L L W F C D M S W C M A D S M W M 4 O o o o
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2 7 4 7 7 5 5 5 7 3 7 7 7 7 7 4 8 5 2 8 5 5 5 2 9 3 8 8 8 2 0 0 6 2 9 6 2 2 3 8 3 0 2 9 3 5 6 4 2 9 2 3 1 4 2 3 3 2 9 4 4 4 7 2 0 9 1 7 0 7 6 0 8 0 4 2 3 7 2 0 3 2 5 0 5 9 0 0 0 9 Area 13: Bushbury Hill EMB
Doctors Surgeries
Bushbury Health Centre, Hellier Rd, W-ton, WV10 8ED 01902 782719 Dr Krishan, The Surgery, 60 Cromwell Rd, Bushbury, W-ton, WV10 8UT 01902 784784
Pharmacies 3
1 Lloyds Pharmacy, 18-20 The Broadway, Bushbury, W-ton, WV10 8EB 01902 782411
a The Co-operative Pharmacy, 331 Bushbury Lane, W-ton, WV10 9UJ 01902 789334 e r A
Area 14: Heath Town 4 1 Doctors Surgeries a e r Dr Agrawal, Tudor Rd Surgery, 1 Tudor Rd, Heath Town, W-ton, WV10 0LS 01902 731330 A Dr Christopher, Heath Town Medical Centre, Chervil Rise, Heath Town, W-ton, WV10 0HP 01902 456211 Dr Peacock & Partners, The Surgery, Woden Rd, Heath Town, W-ton WV10 0BD 01902 454242 Tudor Medical Centre, 1 Tudor Rd, Heath Town, W-ton, WV10 0LT 01902 731330
Pharmacies
Lloyds Pharmacy, 181 Wednesfield Rd, Heath Town, W-ton WV10 0EN 01902 456286
Opticians
Focus Eye Clinic, Unit 6 Crossways Shopping Centre,Wolverhampton Rd, Heath Town, W-ton WV10 0QB 01902 546820
Laundrettes
Express Launderette, 232 Chervil Rise, Heath Town, W-ton WV10 0HR 01902 455538
21 2 2 Area 16 Area 15 A W D L H C D D A C C D D a r r a e o o o o o -
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4 5 3 4 5 r 5 7 0 5 5 a 6 2 7 4 2 4 1 4 2 7 t 7 3 0 4 9 i 7 0 0 2 1 v e Area 17: Pendeford Dovecotes TMO
Doctors Surgeries
Drs Mittal & Osuji, Probert Rd Surgery, Probert Rd, W-ton, WV10 6UF 0845 6750582/ 01902 444035 Dr Dhillon, Pendeford Health Centre, Whitburn Close, Pendeford, W-ton, WV9 5NJ 01902 780238/ 01902 781728/ 01902 786275
Pharmacies
WM Morrison Pharmacy, Pendeford Shopping Centre, Blaydon Rd, Pendeford, W-ton, WV9 5PG 01902 781844
Community Centres
Priory Green Community Centre, Whitburn Close, Pendeford, WV9 6NJ 01902 552321 Dovecotes Community Centre, The Ryefields, Pendeford, W-ton, WV8 1TX 01902 550701
Library
Pendeford Library, Whitburn Close, Pendeford, W-ton, WV9 5NJ 01902 556250 7 1 a e r A
23 Useful Numbers and Addresses
24hr Locksmith, Timpson 01902 489321 ACCI, (African Caribbean Community Initiative) 01902 571230 Age UK Wolverhampton, 93-94 Darlington Street, WV1 4EX 01902 572 060 Anti-Social Behaviour Reporting Line 01902 551188 AWAAZ, (Asian Women’s Adhikar Association 01902 571260 Base 25, Castle House, Wheelers Fold, WV1 1HN 08000730233 Text Talk - 07800002222 C.A.S.H (Contraception and Sexual Health Service) 26a Snow Hill, WV2 4AD 01902 444444
Citizens Advice Bureau Citizens Advice Bureau, 26 Snow Hill, WV2 4AD 01902 572200/ 01902 572006 Citizens Advice Bureau, The Bungalow, Showell Circus, WV10 9JL 01902 572006 Citizens Advice Bureau, 15 Walsall Street, WV14 0AT 01902 572006 Citizens Advice Bureau, County Court, Combined Courts Building, Pipers Row, WV1 3LQ. (Housing and Repossession Only) 01902 572006
s City Direct (For all Council enquiries) 01902 551155 e s s e r Community Transport, Units 17&18 Barton Park Industrial Estate, d Bilston WV14 7LH 01902 496010 d
A Cruse Bereavement Care 01902 420055/
d 0844 477 9400 n Doctors on Call 0300 555 0277 a
s Foot Healthcare 01902 444044 r e b
m Fire Service u Non-Emergency 0845 5000 9000 N
l Free Home Fire Safety Check 0800 389 5525 u f Bilston Fire Station 0121 380 7557 e s Fallings Park Fire Station 0121 380 7556 U 24 Tettenhall Fire Station 0121 380 7558 Wolverhampton Fire Station 0121 380 7555
Gamcare (Gambling Dependency) 0808 8020 133 Housing Outreach Team 01902 551023 Housing Options Team 01902 554747 Independent Advocacy Scheme 01902 779613
Integrated Substance Misuse Services Adults Single Point of Contact 0300 200 2400 Young Person’s Single Point of Contact 0300 200 2322
LGBT Network Wolverhampton Email: [email protected] 01902 425092 Mediation Service Email: [email protected] 01902 552792 National Debtline 0808 808 4000 National Self Harm Network Email: [email protected] 0800 622 6000 New Cross Hospital, Wednesfield Road, WV10 0QP 01902 307999 NHS Direct 111 s e
s NHS Smoking Helpline 0800 169 0169 s e One Voice 01902 810016 r d P3 CAT Team (homelessness) 0800 107 6753 d
A P3 Navigator, 2-3 Princes Square, WV1 1ED Email: [email protected] 0800 107 6753 d n Penn Hospital (Mental Health), Penn Road, WV4 5HN 01902 444141 a
s Phoenix Health & Walk In Centre, Parkfields Road, WV4 6ED 01902 444677 r e Police Station, Bilston Street, WV1 3AA 0845 113 5000 b
m Central Police Station 0345 113 5000 u Princes Trust 01902 836000 N
l Refugee & Migrant Centre, 1st Floor, Roma Parva, Waterloo Road, WV1 4NB u Email: [email protected] 01902 311554 f e
s SSAFA Forces Help, 2 St Anne’s Road, WV10 6SP 01902 398340
U Samaritans, 54 Newhampton Road West, WV6 0RU 01902 426422 25 Saneline 0845 767 8000 Shelter Helpline 080 800 4444 Showell Park Health & Walk In Centre, Fifth Avenue, Low Hill, WV10 9ST 01902 446711 City Direct (For all Council enquiries) 01902 551155 Wolverhampton City Council Social Services Duty & Assessment 01902 555392 Wolverhampton City Council Emergency Out of Hours 01902 552999 St George’s Hub, St Marks Church Hall, St Marks Road, WV3 0QH 01902 421904 SUIT (Service User Involvement Team 01902 328983 Talk to Frank 0800 77 66 00/ SMS 82111 Terrence Higgins Trust, 342-344 Bond House, Bond St WV2 4AS, Email: [email protected] 01902 711818
The Haven (Help and advice for Domestic Abuse) 08000 194400 The Home Library Service 01902 556256 TV Licencing 0300 790 6131 Payment or Savings Card customers only 0300 555 0286 Victim Support Suite G1, Ground Floor, St John’s House, St John’s Square, WV2 4BH 01902 795830
Walking for Health in Wolverhampton 0800 073 4242
s Welfare Reform Benefits 01902 572006 e s
s West Midlands Caribbean Parents and Friends Association, e
r 372 Newhampton Road West 01902 421783
d West Park Hospital, Park Road West 01902 444000 d
A Wolverhampton Independent Advocacy Scheme 01902 779613
d Wolverhampton Community Foods Initiatives Ltd, 31a Cannock Road 01902 452085 n a
Wolverhampton Elder Asians Disabled Group 01902 448552 s r e
b Wolverhampton Homes m
u Homes Direct (repairs/housing enquiries) 01902 556789 N
Emergency Out of Hours 01902 552999 l u
f Anti-Social Behaviour Reporting 01902 558901 e s U
26 Wolverhampton Out of Hours GP 0300 555 0277 Wolverhampton Voluntary Sector Council 01902 773761 Wolverhampton Volunteer Service 01902 328980
Wolverhampton Women’s Well Being Centre, The Boot Factory, 22 Cleveland Road 01902 454130 Youth Offending Team 01902 553648
Local Travel Network West Midlands Travel Information Line 0871 200 2233 Lost Property 0121 254 7222 SMS: Find out when the next bus is scheduled to arrive by texting NWM and the 8 digit number you will find prominently displayed in your bus shelter or on your stop to 84268 Ring and Ride, Email: [email protected] 01902 425788 National Express 01902 437800 Arriva Hotline 0844 800 4411
Taxis ABC Countdown 01902 333333/ 01902 686565 s Associated Radio Taxis 01902 420420 e s
s Arrow 01902 424200 e r Bilston Radio Cars 01902 404042 d
d Central Taxis 01902 575757/
A 01902 423456/ 01902 575757 d n Centre Cars 01902 424344/ a
01902 717273/ s
r 01902 727272 e
b City Cars 01902 404040/ 01902 404444 m u Rainbow Taxis 01902 311118 N l u f e s U
27 Wednesfield 01902 305333 Westside 01902 717171/ 01902 422433
National Rail Enquiries Train Times and Fares 08457 48 49 50
Leisure Services
Aldersley Leisure Village, Aldersley Road, WV6 9NW 01902 556200 Allotments in Wolverhampton 01902 551155 Arena Theatre, Wulfrun Street, WV1 1HT 01902 322532 Bantock House & Museum, Finchfield Road, WV3 9LQ 01902 552195 Bantock Park 01902 551155 Bert Williams Leisure Centre Bilston, Nettle Folds Way, WV14 0EF 01902 552430 Bilston Craft Gallery, Mount Pleasant, WV14 7LU 01902 552507 Blakenhall Community and Healthy Living Centre, Bromley Street (off Dudley Road), WV2 3AS 01902 555460 Central Baths, Bath Avenue, WV1 4EG 01902 552150
Central Library, Snow Hill, WV1 3AX 01902 552025 s e
s East Park 01902 551155 s e
r Graiseley Community Living Centre, Pool Street, WV2 4NE 01902 552355 d
d Lighthouse, The Chubb Buildings, Fryer Street, WV1 1HT 01902 716055 A West Park 01902 551155 d n
a Wolverhampton Art Gallery & Museum, Lichfield Street, WV1 1DU 01902 552055
s
r Wolverhampton City Archives, Molineux Hotel Building, Whitmore Hill, WV1 1SF 01902 552480 e
b Wolverhampton Grand Theatre, Lichfield Street, WV1 1DE 01902 499212 m u N
l u f e s U
28 Utilities
You will need to let your existing or preferred supplier know that you are residing in the property to allow them to give you an account number and a way of making payments. You may also need to give them the meter reading from the date that you moved in.
If you are paying with a budgeting card or key, you can only pay/top up at Pay Point services. These are available at some retail outlets i.e. mini marts, newsagents and some garages. You don’t have to keep the supplier that is already providing your homes energy. If you have a company you would prefer to have supplying your energy billing then give them a call and they will be able to assist you to switch over.
If you have no clue as to which company you wish to use, if you have access to the internet, then try logging on to uswitch.com. The website will require you to provide some basic information but it will be able to show you a list of services and information on who can offer you the best rates. The website is really easy to follow and use.
Once you get your keys you must arrange to have your utilities turned on by the relevant utility company and check that your supply is running efficiently.
Severn Trent Water 08457 500 500/0800 783 4444 Southern Electric 08457 444 555 South Staffs Water 0845 60 70 456 British Gas 0800 048 0202 EDF Energy 0800 056 5927 E.ON 0800 0159 855 N Power 0800 0722 999 Scottish Power 0800 400 200 s e Gas Emergency 0800 111 999 i t i l i Electric Emergency 0800 404 090 t
U Water Emergency 0800 783 444 29 3 0 Step 4 - Maintaining Your Property N c t o c c t d I c t n t Y d i m t n f o h h h o
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r You don’t have the right to use anything without paying for it. If someone takes court action against you saying you owe them money and you don’t respond you could get a county court judgment (CCJ) or High Court judgment. You will have 14 days to respond to the court claim. If you get a judgment, this means that the court has formally decided that you owe the money.
The judgment will come in the post and will explain:
• how much you owe • how you should pay (in full or in installments) • the deadline for paying • details of who you need to pay
Records of judgments are kept for 6 years unless you pay the full amount within a month - this can make it hard to get credit. If you feel that you don’t owe the money, you can ask the court to cancel, or ‘set aside’, the judgment. If you do owe the money, you should arrange to pay what you can afford. If you get a judgment don’t ignore it - you could be taken back to court and forced to pay.
If you need help with budgeting, money maintenance or debt management, or if you feel at any time that you cannot cope or things are getting too much for you, then get in touch with your former key worker, parole officer or support y t worker. If you have difficulty getting in touch with them, you may wish to go r e back to your former provider that helped you to move into your new property. p
o You may also wish to seek advice from the Housing Options Team. You can r
P contact them on 01902 554747 . Alternatively give the Citizen Advice Bureau a r
u call, they will be more than happy to assist you in any way they can. o Y Citizens Advice Bureau Offices: g
n 26 Snow Hill, WV2 4AD 01902 572006 i n i The Bungalow, Showell Circus, WV10 9JL 01902 572006 a t n i 15 Walsall Street, WV14 0AT 01902 572006 a
M County Court, Combined Courts Building,
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4. Wolverhampton’s Anti-Social Behaviour Team work with local people, policing teams, councillors and other agencies to deal with incidents of anti-social behaviour regardless of tenure. You can contact them on 01902 551188. If you need a police response call 101, in an emergency call 999. Wolverhampton Mediation Service is for residents of the city who are involved in a neighbour dispute or conflict. The service assists both parties in finding realistic, workable agreements. You cannot self-refer to the Mediation Service; referrals must be made by a third party professional such as: your housing provider, support worker, Police or another support agency.
5. Above all, try to be friendly with all your neighbours, because they may be there a long time.
33 Wolverhampton Bus Routes
Routes to and from Wolverhampton City Centre
Aldersley 5, 5A, 6, 6A, 17, 535 Ashmore Park 28, 28E, 59 Bentley 9, 40, 41 333X Bilston 23, 25, 25A, 26, 26A, 30, 34, 39, 43, 57, 75E, 79, 80, 82, 223, 224, 229, 303, 326, 334, 339, 530, 531, 545, 905 Blakeley Green 6, 6A Blakenhall 26, 26A, 27, 27A, 64, 255, 256, 586 Bradmore 3, 4, 63, 64, 584, 585 Bushbury 32, 33, 63 Castlecroft 3 Compton 10, 62, 62A, 88, 516, 517, 890 Coppice Farm 16, 69 Coseley 22, 81, 82, 126, 229 County Bridge 9, 303, 333X, 529 Darlaston 9, 30, 34, 38, 39, 65, 75E, 79, 327, 333, 333X, 334, 339 Darlaston Green 9, 333X Dunstall 3, 4, 25, 25A, 32, 33, 62, 62A, 76, 88A, 88B, 810, 878 Ettingshall 26, 26A, 224, 530 s
e Fallings Park 2, 57 t
u Fordhouses 3, 25, 25A, 63, 76, 878 o
R Goldthorn Park 26, 26A, 27, 27A, 61
s
u Heath Town 18, 25, 25A, 28, 28E, 59, 63, 68, 69, 82, 89, 560 B Herberts Park 30, 39, 339 n
o Hurst Hill 81, 223, 224, 229 t
p Lanesfield 22, 126, 223, 224, 905 m
a Lodge Farm 9, 40, 41, 333X h
r Low Hill 2, 25, 25A e v
l Lower Bradley 23, 80, 530 o Loxdale 23, 39, 75E, 79, 82, 339, 530, 531 W Merridale 3, 4, 584, 585 34 Merry Hill 2, 4, 585 Monmore Green 39, 57, 79 Moseley 40, 82, 529, 545 Neachells 531 New Invention 28, 28E, 41, 69, 89, 326, 560 Northway 1, 27, 27A, 586 Northwood Park 32, 33, 63, 810 Oxley 3, 4, 25, 25A, 76, 88A, 88B, 878 Parkfield 22, 26, 26A, 81, 126, 905 Pendeford 4, 6, 6A Penn 63, 64, 255, 256, 586 Pennfields 2, 63, 64 Priestfield 39, 57, 79 Princes End 22, 43, 311, 313 Rocket Pool 530, 531 Rough Hills 26, 26A, 530 Shepwell Green 303, 327, 529 Short Heath 41, 69 Spring Bank 40, 303, 326 Stow Heath 57 Stowlawn 26A, 34 Tettenhall 1, 62A, 891, 892 s e Tettenhall Wood 1, 10, 88, 517 t u The Scotlands 11, 57, 63, 70 o R
Underhill 11, 63, 70 s u Warstones 2 B Wednesfield 18, 25, 25A, 57, 59, 63, 68, 69, 89, 560 n o
t Whitmore Reans 5, 5A, 6, 6A, 17, 62, 62A, 535 p Wightwick 516, 890 m a Willenhall 25, 25a, 28, 30, 40, 41, 57, 303, 326, 327, 529 h r Wobaston 3, 6, 6A, 25, 25A, 88A, 88B e v l Wood End 28, 28E, 68 o Woodcross 81, 223, 224 W
35 This guide was created by the Mini MOPP group. The Move On Plan Protocol (MOPP) is a Homeless Link initiative which helps people move from short term to more permanent accommodation. MOPP is a framework used by service providers who meet quarterly to agree solutions to common barriers and to set targets.
Client involvement is key to the success of the MOPP in Wolverhampton. The Mini MOPP sub-group was formed in September 2008 and is made up of former and current service users who share an interest in developing and implementing projects in line with the MOPP Action Plan. A representative from the sub-group also sits in on the MOPP meetings. 3 1 8 0
6 3 9
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36 C W