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Complete Installation Guide Complete Installation Guide Complete Installation Guide Power Analytics Corporation 10805 Rancho Bernardo Road, Suite 270 San Diego, California 92127 USA ©Copyright 2014 All Rights Reserved 1 Complete Installation Guide Table of Contents System Requirements .................................................................................................................................. 3 Uninstalling EDSA Technical/ DesignBase Software from a Workstation..................................................... 4 Single Machine Installation ........................................................................................................................... 8 Workstation License File Request ........................................................................................................... 15 Server/Network Installation ......................................................................................................................... 17 Server/Network License File Request..................................................................................................... 24 Configuring the DesignBase license on a workstation connected to a network ..................................... 27 License Borrowing....................................................................................................................................... 29 DesignBase 5.0 Workstation Unattended Installation................................................................................ 32 DesignBase Permissions............................................................................................................................. 34 Common Install/Uninstall Issues................................................................................................................. 35 1) Error 1919 ...................................................................................................................................... 35 2) Actrix.exe System Error................................................................................................................. 36 3) DesignBase icons are not functioning correctly across the top of the program as shown in the screen below. ................................................................................................................................. 36 4) Receiving an error message that DesignBase DLLs are not registered. ........................................ 37 5) License checker failed with the following error messages .............................................................. 37 6) If you are converting from a single workstation to a server license ................................................ 40 7) Actrix error message appears during DesignBase 5.0 installation or when you try opening it from your desktop icon. .......................................................................................................................... 40 8) Getting error Messages when opening DesignBase 5.0, saving Drawing file or closing DesignBase 5.0. ............................................................................................................................. 42 9) License checkout failed with the following error messages continuously showing up even though the license file is located correctly. (For Windows 7 and Windows Vista users) ............................ 43 Steps to Turn off UAC in Windows 7(Windows Vista is slightly different) ................................................. 45 To Uninstall Using Revo Uninstaller ............................................................................................................ 46 2 Complete Installation Guide How to determine your permanent LAN Ethernet Host ID ........................................................................ 50 Running DesignBase Products with Standard User Rights on Windows XP, Vista and Windows 7.......... 52 3 Complete Installation Guide System Requirements Hardware Requirements Intel Pentium® 4 or AMD Athlon® XP or higher processor 2GB RAM (4 GB recommended) 6GB Available Hard Disk Space Monitor with at least 1024x768 display resolution (24 bit recommended) Mouse/pointer CD-ROM drive Sound card and speakers (optional for tutorials) Operating System Requirements Workstation: Windows 8, Windows 7, Windows Vista, Windows XP, or VMware (Virtual Machine) based on any of these operating systems. Server: Windows 7, Windows Vista, Windows XP, Windows Server 2003, Windows Server 2008 or VMware (Virtual Machine) based on any of these operating systems. Software Requirements Microsoft Internet Explorer Microsoft Office 2003 or higher Windows Installer 4.5 Microsoft .Net framework 4.0 or Higher (necessary for the import and export feature to Excel as well as Paladin Research Lab) Important Note! Existing DesignBase 4.0 License File(s) for servers and workstations are compatible with DesignBase 5.0. Please back up your server or workstation license file before uninstalling DesignBase 4.0. Your workstation local license file can be found under X:\DesignBase4\config folder. If you are using a floating license, the license file resides in the license server installation folder. There’s no need to update the license server manager. 4 Complete Installation Guide Uninstalling EDSA Technical/ DesignBase Software from a Workstation If you have a previous version of EDSA Technical/DesignBase software installed, you must uninstall it first before installing DesignBase. If you have never installed EDSA Technical/ DesignBase on your computer, skip to the Single Machine Installation section on page 9 or Server/Network Installation on page 18. Important Note! If you have ever installed EDSA Technical or the previous version of DesignBase had problems working correctly, it is suggested that you run a third party uninstaller which cleans the registry. We recommend REVO Uninstaller. This will remove any Actrix files left behind during uninstall. A free 30-day version of Uninstaller Pro can be downloaded at www.revouninstaller.com. Please go to “To Uninstall Using Revo Uninstaller” section on page 46 . To Uninstall Using the Add/Remove Programs 1. If DesignBase4 or previous version was installed on Windows 7 or Windows Vista, please turn off UAC (User Account Control) before uninstallation. (Please refer to “Steps to Turn off UAC in Windows 7” on page 46) 2. Before uninstalling, if your projects are saved in DesignBase4, DesignBase3, DesignBase2 or EDSA2005 folder you should either rename the project folder or copy it to another location to insure none of your work is lost. 3. If you have created your own database make sure you back up your Data Folder before uninstalling the program. 5 Complete Installation Guide 4. From the Start Menu at the bottom left corner of the desktop, choose Control Panel. 6 Complete Installation Guide 5. Click on the Add/Remove Programs applet in Control Panel. (If you are using Windows 7, click “Uninstall a program” under “Programs” menu in the Control Panel.) 6. Remove any DesignBase service pack before removing your previous version of DesignBase software from the list of programs. (If you are using Windows 7, choose “uninstall.”) 7 Complete Installation Guide 7. Select “Yes” to remove DesignBase completely from your workstation. 8. Once the program has been removed, exit Control Panel. Check hard disk drives to make sure the entire program has been removed. 8 Complete Installation Guide Single Machine Installation The following steps are required to successfully install DesignBase for the first time. If you have a previous version of EDSA Technical/DesignBase software on your computer, you must uninstall it before proceeding. (See Uninstalling EDSA Technical/ DesignBase Software from a Workstation on page 5.) 1. Exit all programs and turn off any screen-saver and Anti-Virus software on your workstation. This prevents possible conflicts between the DesignBase Software installer and other programs. You must have “local administrator rights” on the workstation on which you are installing the DesignBase software; otherwise the installer will not run. 2. You must have minimum “power user” rights on the computer to access the complete DesignBase program. If you are set up only as a “user” you will not be able to access any DesignBase menus. See Running DesignBase Product with Standard User Rights on Windows XP, Vista and Windows 7 beginning on page 52 for more details. 3. Insert the DesignBase software CD into your CD-ROM drive. If you downloaded DesignBase installation files, extract all the files from DesignBase5.zip and save them. Then click on the Setup.exe file to start the installation. 4. The DesignBase Software installer should automatically start. 9 Complete Installation Guide 5. If you are using a Microsoft Windows version older than Windows 7, the installer may ask you to install Windows Installer 4.5 before installing Paladin DesignBase 5.0. (Windows 7 user skips this step.) Click OK and download the update for your operating system at http://support.microsoft.com/kb/942288. After installing the update, Windows will ask you to restart your computer for the change of configuration to take effect. You MUST restart your computer. After restarting your computer, begin from step 3. 6. Click “Next” to start the installation of Paladin Design Base 5.0. 10 Complete Installation Guide 7. To continue the installation, read and accept the terms in the license agreement and click “Next.” 8. Enter your company information then click “Next.” 11 Complete Installation Guide 9.
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