October 9, 2015 Valley University www.utahnaspa.org | www.naspa.org Utah NASPA Annual Conference 2015 October 9, 2015

Welcome to the 2015 Utah NASPA Conference! As a committee, we welcome you to Utah Valley University, and hope you enjoy the theme of “Inspire Higher” as we work together to inspire students to reach presumed unattainable heights. Enjoy the opportunity to network with Student Affairs professionals from across the state, while attending one of the 14 breakout sessions and our featured keynote, Matt Townsend. Schedule

8:00-9:00AM Registration & Grande Breakfast Ballroom

9:00-9:20AM Conference Ragan Welcome Theater

9:30-10:20AM Breakout Session I SC 206a,b,c 213a,b

10:30-11:30AM Keynote: Dr. Matt Ragan Townsend Theater

11:40-12:20PM Breakout Session II SC 206a,b,c 213a,b

12:30-1:50PM Lunch & Awards Grande Ballroom

2:00-2:50PM Breakout Session III SC 206a,b,c 213a,b

3:00-4:00PM Closing & Door Grande Prizes Ballroom Dr. Matt Townsend

For more than a decade, Dr. Matt Townsend has been energizing and involving audiences with his unique approach to building and maintaining successful relationships. Known as one of America’s top presenters in the field of Human Relations and Development, Matt blends humor and storytelling with interactive, real-life solutions that inspire motivation and immediate results in his audiences.

Having dedicated his life to the study of communication and interpersonal relationships, Matt has worked extensively in the areas of results-oriented communication, conflict resolution and time management training. As a lead presenter for industry leader, Franklin Covey, Matt worked with the Family & Special Market Division and created the company’s largest train-the-trainer program, certifying more than 900 trainers to teach his customized time management curriculum.

Since working at Franklin Covey, Matt founded the Townsend Relationship Center and its affiliate firms, Capacity Consulting and Townsend Relationship Center. Through these entities, Matt has shared his expertise with relationships, communication and conflict resolution with thousands of clients ranging from individual married couples to large corporations such as CNN, Cox Communications, and Lockheed Martin.

Other past clients include: American Express, Discovery Toys, Dupont, Freddie Mac, General Mills, Hewlett Packard, Dr. Matt Townsend

Honda, IBM, Intel, I-Village.com, Kinko’s, Kroger’s, Lockheed Martin, Minute Maid, Nation’s Bank, Nike, Panasonic, Pampered Chef, Tupperware, UPS, the US Army, the US Navy, Mountain American Credit Union, Deseret Power and America First Credit Union.

“The Matt Townsend Show” is broadcast weekday mornings on byuradio.org & Sirius XM 143 and is a weekly contributor to KSL TV’s show “Studio 5 with Brooke Walker”. Matt’s book Starved Stuff: The 7 Basic Needs of Healthy Relationships is a popular pick among those searching for better relationship skills.

Dr. Matt earned his bachelor’s and master’s degrees in Communication, a second master’s degree in Human Development, and a doctoral degree (PhD) in Human Development. He is a member of the National Speakers Association (NSA) and the National Department of Commerce.

In addition to his professional work, Matt actively dedicates his time as a volunteer guest speaker and is active in his church and community. He enjoys playing tennis, running, and spending time with his wife Mardi, of 24 years, and their six children (5 boys and 1 girl). Breakout Session I...... 9:30-10:20AM

“Serving the One. Inspiring the Many.” Sorensen Student Center (SC 206a)

Wade Oliver, Utah Valley University

The very nature of our work in Student Ser- vices uniquely positions us to have a positive effect in the lives of more people than we can count by simply assisting the one we are assisting at the moment with an Attitude of Service. Through a framework of research on Pro-social Behavior, and the importance of sto- ry, this fun and informative session provides insight into the profound meaning and possi- bilities of our work when it comes to serving one and inspiring many.

“Your Words +/- Your Actions = Your Impact & Difference Topic: Language is not about being Politically Correct (PC) it is about how, what you say, values or harms people.” Sorensen Student Center (SC 206b)

Shellie Jo. Enscoe, Salt Lake Community Col- lege

The words we choose to use and the actions we take come from places of power, privi- lege and/or oppression. If we truly want ALL people to feel welcome and included we must enhance the multicultural awareness and re- sponsiveness of every member of our campus communities. In this interactive workshop, we will explore power, privilege and the intent vs. impact of our words and behaviors Let’s enhance our multicultural awareness and re- sponsiveness levels and increase the positive impact we have on people.

“Using the NASPA & ACPA Professional Compe- tencies to Guide Your Development as a Stu- dent Affairs Professional” Sorensen Student Center (SC 206c)

Sharon A. Aiken-Wisniewski,

What guides your development as a practi- tioner in student affairs? In August 2015, Na- tional Assn of Student Personnel Administra- tors (NASPA) and American College Personnel Assn. (ACPA) jointly announced an update to the Professional Competencies for Student Af- fairs Practitioners. These competencies broad- ly define the knowledge, skills, and attitudes expected in 10 areas. This presentation will focus on sharing these competencies, evaluat- ing your current skill set, and discussing how to use these competencies to create a profes- sional development plan. Upon completing this workshop, you will identify an area for devel- opment and create a list of strategies. “The “Next Step” Towards Graduation” Sorensen Student Center (SC 213a)

Laurie McBride, Salt Lake Community College

What does a “completion” project look like out in the field? What type of advising do students need as they near graduation? What are the biggest challenges students face as they ap- proach the finish line? This presentation will discuss the “Next Step Project” based in the Office of the Registrar and Academic Records at Salt Lake Community College. It will focus on a support model for encouraging students to return to college to work towards gradua- tion, even if it has been a couple of years since they have taken college classes.

“Inspire Hire” Sorensen Student Center (SC 213b)

Sue Stephenson, Niki Swan & Dan Felts, Utah Valley University

If you are wanting to be hired these days then you need to understand the importance of referrals and networking. Objectives: • Explain the trend that employers are follow- ing of hiring those who are referred to them by a trusted source. • Share statistics to back up this evidence. • Help audience understand this trend and what to do to become known, trusted and liked. • Identify networking strategies for both intro- verts and extroverts

Breakout Session II...... 11:40-12:20PM

“Keynote Breakout Session” Sorensen Student Center (SC 206a)

Matt Townsend, Townsend Relationship Center

This is an extension of his keynote address on helping others find the best in themselves.

“Transgender Students: What Research Tells Us” Sorensen Student Center (SC 206b)

Kyle Inselman, University of Utah

Empirical research on the experiences and needs of transgender students is expanding rapidly, but there is still much to learn, and many changes to be made in institutions of higher education. This workshop will review major studies through 2015, providing data to support suggested best practices from top theorists and advocates working with trans- gender students. This workshop will include a brief introduction to transgender concepts, and is open to all, including attendees of last years’ workshop who are interested in learn- ing more.

“Peace & Justice + Service Year: Taking Ser- vice Leadership to the Next Level” Sorensen Student Center (SC 206c)

Sean Crossland, Salt Lake Community College

The Thayne Center is exploring the combi- nation of a Service Year model and a Peace & Justice Studies Certificate to create a co- hort of students focused on social impact. The concept of a service year incorporates service into an academic year, and the Peace & Jus- tice Studies Certificate takes an interdisciplin- ary approach to social justice education. The integration of these two ideas is both chal- lenging and exciting. Join a discussion about the intersection between these two concepts and contribute your ideas.

“Moving beyond Diversity to Inclusion: Tools for Working across differences in Student Affairs” Sorensen Student Center (SC 213a)

Evette Allen, USU Eastern

Diversity initiatives have been emerging at high rates within institutions across the US with intentions to increase the populations of underrepresented students. While these are great initiatives, diversity and inclusion should not be mistaken as synonymous. This session will be a discussion on how to evaluate your department or area on campus to move be- yond simple diversity to be truly inclusive of various and underrepresented identities.

“Serving Veterans in Transition” Sorensen Student Center (SC 213b)

Mary Keinz, Salt Lake Community College

Participants will gain greater level of aware- ness of military culture and the difficulty Vet- erans face in transition from military to the classroom. Participants will explore transition- al difficulties faced by Veterans as a result of injuries, both physical and psychological, in higher education and how to help Veterans deal with these issues. Participants will also learn how the SLCC Veteran Services has partnered with the Disability Resource Center (DRC) to provide increased access for Veter- ans to remediate these difficulties and in- crease Veteran access to services on campus. This increased access has resulted in signifi- cantly higher rates of graduation for Veterans at SLCC. Breakout Session III...... 2:00-2:50PM

“Inspire Higher through Better Together Inter- faith Collaboration on Campuses!” Sorensen Student Center (SC 206a)

Jan Saeed & Dana Tumpowsky, Westminster College & Ellie Anders, Utah Campus Compact

Westminster College has a strong Interfaith Club, Griffins for the Greater Good Spiritual life Club, many active faith specific clubs and beginning this year, is home to Hillel’s state wide offices for this Jewish Student Organiza- tion. Dana Tumpowsky, the new Hillel Director, and Jan Saeed, the Director of Spiritual Life, will share their learnings and collaboration techniques for creating a dynamic Better To- gether Campaign on their campus and share how to support students of all faiths better; inspiring all to build community that will cre- ate more respectful, service oriented campus communities.

“Inspire Others to Intervene” Sorensen Student Center (SC 206b)

Collin Wallace & Ata Siulua, Westminster Col- lege This program will focus on Bystander Interven- tion and giving individuals the tools necessary to intervene. Bystander Intervention is a grow- ing topic at colleges and universities through- out the country in regards to Title IX, alcohol awareness, and bullying, specifically. This program will address the stages of bystander behavior, identify barriers that may prevent individuals from intervening, and provide spe- cific skills to help the intervention process.

“From Inspiration to Attainment: The State of Latinos/as in Utah” Sorensen Student Center (SC 206c)

Richard Diaz, Maria Martinez & Mariana Ramiro-Gomez, Salt Lake Community College

This presentation explores emerging trends impacting Latino/a students in the k-16 pipe- line and higher education professionals in Utah. The (NASPA) Latino/a Knowledge Com- munity’s (LKC) strategic plan will be used as a framework for disseminating best practices at the state level, narrowing down focus areas for our state, and for communicating sugges- tions up to the Region V LKC. Conversations will aim to inform institutional practices across Utah colleges, while creating a greater sense of “comunidad” amongst Latino/a colleagues and allies. “Create a Win-Win for Self & Your Customer” Sorensen Student Center (SC 213a)

Marlin R. Clark & Shellie Jo. Enscoe, Salt Lake Community College

Higher education is finding itself in a compet- itive situation in today’s world. One of the dif- ferentiating factors is the student experience. Most importantly is how well does the insti- tution integrate the student into higher edu- cation’s social and academic life. Developing a service excellence strategy is an essential element. However, beyond the strategy, there is the challenge of becoming more aware, knowledgeable and skilled. Presentation objec- tives; for service providers to understand the importance of a positive attitude, detractors to good customer service, and provide exam- ples of key skills needed to instill and sustain a culture of excellence over time. THANK YOU!!! The 2015 UT-NASPA Conference would not have been possible without the generous financial support from these institutions throughout the state:

Brigham Young University

Salt Lake Community College

Southern Utah University

Snow College

Utah Valley University

Weber State University

Congratulations to the 2015 Utah NASPA Award Winners announced at Lunch!!!

Outstanding New Professional Award

Outstanding Mid-Level Professional Award

Outstanding Senior-Level Professional Award

Most Innovative Program Award 2015 Planning Committee Utah Valley University Jordan Doman Jan Cragun Malinda Randall Brett Tolman Austin Bagley Maria Varriale

Brigham Young University University of Utah Angela Blomquist Emily McCoy Brown

Dixie State University David Roos Savanna Grotz Mike Moon Salt Lake Community College Westminister College Doctor Abio Ayeliya Collin Wallace

Southern Utah University Stuart Bunker Ryan Avery

Thanks to this years planning committee for all of their hard work and dedication towards making this conference a success! 2nd Level Sorensen Student Center

1st Level Scoops Wolverine Wi-fi Make sure you have an up-to-date anti- virus program installed before attempting to connect to Wolverine Wi-fi.

1. Connect to Wolverine Wi-fi via network and sharing center.

2. Open a browser which should direct you to the UVU Authentication Page.

3. Scroll below the UV ID and Password to the ‘Conference and Business Guest’ and click the ‘Guests who have been given a temporary User Account’ link.

4. Enter the Username and Password (found below) and click continue.

Username: Naspa Password: 6wsYfb Your opinion matters! Please fill out the post-conference evaluation emailed to you after our event. Thank you in advance for your feedback.

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