NEIGHBOURHOOD MOBILITY DOSSIER

TÖRÖKŐR - More information about SUNRISE: Content www.civitas-sunrise.eu

1 INTRODUCTION 1.1 Objective and content of „Co-Identification and Co-Validation“ 4 and the Neighbourhood Mobility Dossier

The CIVITAS SUNRISE project has received funding from the European Union’s Horizon 2020 research and innovation program- me under grant agreement No 72 33 65 2 DOSSIER 9 Title Neighbourhood Mobility Dossier of Törökőr/Budapest in SUNRISE 2.1 Status quo description [within the phase of WP1: Co-Identification and Co-Validation of • General situation of the neighbourhood (social, economic, environmental features) Problems and Needs] • Description of the mobility issues in the neighbourhood 15

Deliverable 1.2 of the EU Project ID: 723365 2.2 Objectives, challenges, opportunities • Locally specific constellation of the main objectives, challenges and opportunities • The Participation Promise 17 2.3 The Co-Identification Process Contributors to case studies Budapest Fovaros XIV Kerulet Zuglo, Budapesti Kezlekedesi Kozpont • Overview about the steps taken in the Co-Identification process and technical support Zartkoruen Mukodo Reszvenytarsasag (BKK), Edinburgh Napier Uni- • Targetgroups versity (TRI), Fundación Zaragoza Logistics Centre (ZLC), KOUCKY • Tooles used • Constitution/formation of the CCF/CG & Partners AB, HQ ARCHITECTS, MOBILISSIMUS, Malmo Stad, 28 Freie und Hansestadt Bremen, Municipality of Jerusalem, Promotion of 2.4 Culminating Outcomes Opertional Links with Integrated Services, Association Internationale • Collected problems, needs and ideas (POLIS), Southend-On-Sea Borough Council, Technical University • Contradictions and correlations 32 Vienna (TUW), Thessaloniki Public Transport Authority (ThePTA) 2.5 SWOT Analysis & Corridor of Options Quality control Rupprecht Consult - Forschung und Beratung GmbH • SWOT strategies Hana Peters and Ralf Brand • Corridors of options 40 2.6 Lessons Learnt: Drivers and Barriers, Potentials and Challenges Technical University Vienna, Department of Spatial Planning, • Potentials Centre of Sociology (E 280/6) • Challenges 44 Nadine Haufe and Lukas Franta 2.7 Following Steps • Conclusions drawn and further concept Authors and Design Responsible for the content: Budapest Fovaros XIV Kerulet Zuglo, Budapesti Kezlekedesi Kozpont 2.8 Data & Expertise 46 Zartkoruen Mukodo Reszvenytarsasag (BKK), • Resources the city can offer Mobilissimus: Noémi Szabó and Antal Gertheis

Accompanying consulting and design: urbanista GmbH & Co KG 3 References 48 Bäckerbreitergang 14, 20355 Hamburg [email protected] Parking alongside of a residential street ©Mobilissimus Ltd

Thematic walk with blind people Neighbourhood Festival ©Mobilissimus Ltd ©Mobilissimus Ltd

CCF Meeting ©Mobilissimus Ltd

On tour problem mapping ©Mobilissimus Ltd

Online problem mapping ©Mobilissimus Ltd

Walking tours ©Jóügy

3 4 1.0 1.1. Objective and content of „Co-Identification“ INTRODUCTION and the Neighbourhood Mobility Dossier

Occasion and Purpose „Co-Identification“: Objectives A Neighbourhood Mobility The main objective of Co- Dossier has been produced in each Identification was to ensure that all neighbourhood as the final goal SUNRISE Action Neighbourhoods of „Co-Identification“. It aims to lay a solid foundation for the comprehensively capture the results following activities. This encompasses of co-identification and co-validation the establishment of strategic process including the factual and local alliances and the thorough subjectively perceived situation with participatory identification regard to mobility and other related of problems, needs, ideas and aspects. The Dossier serves as a opportunities in each SUNRISE action guidebook for the neighbourhood neighbourhood. themselves regarding the upcoming co-creative phases (co-development Content and Structure of the and co-implementation of sustainable Neighbourhood Mobility Dossier mobility solutions), but also as an To get a first impression of the overview and inspiration for other respective neighbourhood and its cities and neighbourhoods regarding characteristics the Dossier starts with the co-creative development of an introduction of the status quo sustainable mobility solutions. situation of the neighbourhood in The set of the six Dossiers of each general and mobility wise followed Action Neighbourhood constitutes the by a description of the individual final product of the Co-Idenfication objectives, challenges, opportunities phase in SUNRISE. Additionally, a and limits regarding the SUNRISE summarised overview of the results of process of the Action Neighbourhood. the co-identification and co-validation The next chapter shows the Co- phase will be integrated in the Identification process-design of the Nighbourhood Mobility Pathfinder. Action Neighbourhood including content about the tools and methods used and groups reached as well as information about the constitution of the Core Group (CG).

5 When? Where? Who?

September 2017 Zugló City Hall In chapter 2.4 the condensed Finally the next steps for the Active stakeholders PREPARATORY STEPS outcomes of the collected problems, upcoming co-creation phase are needs and ideas are illustrated outlined, based on the conclusion a INTERNAL PREPARATORY MEETINGS b INTERNAL | INFORMATIVE KICK-OFF and possible contradictions and drawn from the participatory activities INFORMATION & PREPARATION correlations highlighted. of the Co-Identification process. EXCHANGE When? October 2017 Where? Törökőr, local school Afterwards the main outcomes of In the last step the city gives an Who? All stakeholders PUBLIC KICK-OFF | OFFICIAL LAUNCH EVENT MEMORANDUM OF the top-down and bottom up SWOT overview of what kind of data can be UNDERSTANDING Analysis of the neighbourhood are offered (data, calculations, modelling, INTRODUCE TO THE PUBLIC outlined by means of the derived legal expertise, money, speakers etc.) BRING PEOPLE TOGETHER September 2017 European Mobility Week Törökör strategies and corridors of options. Information & NEIGHBOURHOOD GATHER PROBLEMS Collection LEARNING RETREAT I GAIN LOCAL AWARENESS AND NEEDS

! ! In the next chapter the lessons learnt ? of the Co-Identification process ? ! ON-SITE COLLECTING EVENTS are illustrated firstly by pointing !

out the potentials and challenges ? October 2017 October 2017 Launch Website ? Active stakeholders that arose during the participation Törökőr, public spaces ? Local residents GATHER PROBLEMS REACH DIFFERENT process in Co-Identification and March 2018 AND NEEDS PEOPLE IN DIFFERENT April 2018 Thematic walks Törökőr ! Thematic walks Törökőr Parents or grandpa- ! PLACES Disabled people, people October 2017 played a significant role for the rents who often walk ! with wheelchair with prams January 2018 ? Launch Website Thematic walks Törökőr Active stakeholders further planning and execution of Visually impaired or When? blind people ! participatory events. Secondly by Where? ! ? ? Who? ! naming and describing the most ! SYNTHESIS? ! ! ? ! relevant drivers and barriers in the ? ! ! When? first work package. ! ! ? Where? CONDENSE ? Who? ! ! ? ? MERGE

NEIGHBOURHOOD LEARNING RETREAT II outcomes of former outcomes of former

! participation participation ! ! ? processes processes ! ?

>essence of problems and needs<

REVIEW D.1.1 SWOT REPORT

APPROVE AND CHECK WITH PRIORITISE EXPERTS / SPECIALISTS

>neighbourhood mobility fields of action<

NEIGHBOURHOOD MOBILITY DOSSIER D.1.2 NMDS

DOCUMENT WP1 PRESENT TO THE TRANSFER TO WP2 PUBLIC

PUBLIC INTERNAL

Graphic of the ideal typical process of Co-Identification in SUNRISE with the different steps taken. ©urbanista

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Presenting *Törökőr and its Mobiltiy 2.0 Situation DOSSIER 2.1. Status-quo description The general situation of the Neighbourhood

Törökőr in the context of Budapest were settled here creating jobs for Törökőr is situated in Zugló, thousands, and new housing estates which is one of the 23 districts of were built. From 1990 major industry Budapest, located in the transitional has moved out, while small enterprises zone, between the core and the and new services were established. outskirts of the city. Budapest has New housing estates were built on 1,7 million residents, of which brownfield areas, but industrial- approximately 125.000 live in Zugló commercial areas still exist. and 12.000 in Törökőr. The size of the Budapest has a two-tier administrative neighbourhood is 1.75 km2. system: The Municipality of the Capital City of Budapest being Zugló became a district of Budapest responsible for the issues of city level in 1935. The first buildings of the interest, and 23 district municipalities neighbourhood were built between responsible for the issues of district- 1900 and 1930, when the main roads level interest. The Municipality of on its borders became structural Zugló is the 14th district of Budapest, elements of the City of Budapest. and has a representative body with After WW2 industry and services elected representatives.

The location of Törökőr in Budapest The neighbourhood ©Mobilissimus Ltd ©Open Street Map (above), ©Google Earth (below) 9 Social features of Törökőr The neighbourhood is divided into 5 Törökőr has a population of 12.045 smaller areas by the railway and three inhabitants. Numbers show that the crossing collector roads; the Egressy population of the neighbourhood road, the Mogyoródi road and the has been nearly unchanged since the Fogarasi road. West from the railway 1990s, in the last ten years a slight older tenement houses and empty sites increase can be observed. lay, with a high population density in the blocks of the old buildings. East The issue of ageing population from the railway in the northern area seriously affects the neighbourhood. there are mainly family houses with The 12.045 people that were registered lower density, while in the southern in 2015 fell into the following part a housing estate lays with high categories: 0-14 years: 1545, 15-24 population density in the blockhouses. years: 970, 25-62 years: 6586, 62+ In the middle of the area mostly years: 2944. Ageing causes problems commercial units are located with for the municipality to reorganise a few residential buildings. Törökőr the institutions like kindergartens, is home to middle-class people or schools. It also has its effects on with higher qualification than the mobility. For instance, ageing has an average of Budapest. 5 kindergartens, effect on public transport as there are 2 elementary schools, 7 technical areas with more passengers that suffer colleges and one high school are from locomotor diseases. located in the area.

Population density in Törökőr, 2017 ©Municipal Data

Economic features of Törökőr of cars per 1000 habitants in Törökőr Zugló is part of an economically is high (580)2, though this is partly strong area of the Budapest due to the large share of the company- Functional Urban Area, which has owned cars. Counting only the higher economic indicators than privately-owned vehicles, the number the Hungarian and EU average and drops down to 240, which is less than high potential for further economic the average in Budapest (284) and in development. In the district, most (308).3 of companies work in tertiary (service) and quaternary (R&D&I) Budapest‘s most famous park, the City sector providing higher added value Park is located in the district. Despite The number of people in different age groups in Törökőr, 2015 ©Hungarian Central Statistical Office products. The three most important the fact that park attracts many sectors in the area are the technical tourists from the country and from scientific activities, the commerce abroad, other areas of the district do The number of people in different age groups in Törökőr, 2015 ©Hungarian Central Statistical Office and repair of motor vehicles and the not belong to the touristic destinations information, communication sector.1 of Budapest. From the eight neighbourhoods located in Zugló, In the area of Törökőr 391 companies Törökőr is the third most expensive have operational permission, 70 concerning the average price per 1 m2 companies have site permission and 7 of a flat.4 gas stations are operating. The number

10 11 Environmental features of Törökőr four different districts on its way. Description of the Mobility Issues in the Neighbourhood In the Pest side of Budapest (the area The stream has been regulated and located east form the river Danube), directed into a concrete ditch much Zugló is the greenest district. Besides deeper than the usual water level, Two city-level main roads and two The neighbourhood has a reasonably the which is located here, which resulted in the loss of the district-level main roads run at well-developed public transport the houses usually placed into stream‘s natural environment. Plans the edge of the neighbourhood, system, however, coverage is not greenery or have some garden on their have been made to revitalise the Rákos causing congestion and a high level satisfying as there are white spots own. The City Park is located in the stream, to make the surrounding of it of air and noise pollution. Törökőr (areas, which are not covered by the north-western corner of the district more natural and pleasant to use, but is divided from the inner city of public transport routes ) in the inner at the end of Andrássy Avenue. The they have not been implemented yet. Budapest by the main road Hungária area. Getting to the main public park was created more than 100 years ring. Along this road the volume transport lines causes problems for ago and since then it is the city’s most The two main sources of air pollution of traffic has a significant negative some groups of people (handicapped, prominent green area with a lake and in the district – besides the residential effect for businesses (e.g.: the noisy aged or parents with babies). other attractions (Széchenyi Thermal heating – are the industry and the surrounding is a big problem for office Bath, , Municipal vehicles. The main industrial sites workers and also for enterprises in Cycling is growing rapidly, the need Grand Circus...etc.) used by locals causing the pollution are located the HoReCa sector). Some can adapt for developing cycling infrastructure and tourists throughout the year. outside of the area of Törökőr. Mostly to the circumstances by for instance, – cycling routes, bicycle parking – the CO2, NO2 and particulate matter changing windows, or rebuilding is evident. The public bike sharing Besides the park, the other important pollution coming from the vehicles their facilities. Others move from the system MOL Bubi does not reach natural element of the district is affect the area because lots of main place or suffer from the pollution. Törökőr. Rákos stream, which runs through roads with heavy traffic run around The number of private cars using the district from the east to the west, the neighbourhood (Hungária ring, alternative fuels is not known for the Within the area of the neighbourhood towards the river Danube, connecting Thököly road, Mogyoródi road). neighbourhood, but it is assumed that pedestrians can move in safe the number is very low. conditions. Conditions of crossings or harmonisations of traffic lights could The area suffers from a huge number be developed, but the main problem of parking cars. 6,550 cars were is on the borders of Törökőr, where registered in Törökőr in 2013, most the main roads block the movement of them are parked on public spaces; and separate Törökőr from the more than half of the cars are owned neighbouring areas. New pedestrian by enterprises. The area also serves crossings could improve the situation. as an “informal P+R” solution for The area is flat, ideal for walking and commuters due to parking fees in cycling. neighbouring areas. Having the national sport stadium and Hungary’s biggest sports court just across from the Hungária-ring also causes parking problems.

Photos of the Törölör Neighbourhood ©Budapest Municipality

Parking alongside of a residential street ©Mobilissimus Ltd

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What is *SUNRISE 2.2. Objectives, challenges, opportunities aiming for in Törökőr? Locally specific constellation of the main objectives, challenges and opportunities

Objectives of the Neighbourhood Main Challenges of the Project and mindset of people concerning this project to be the starting point of in the SUNRISE Project One of the main challenges in Törökőr mobility-consciousness. The reason for this process. Since Zugló has its own The core group (CG) is an informal is to find the best and most suitable it is firstly that if locals do not have a municipality and representative body group of around ten residents who way to develop pedestrian friendly different mindset, bad feedback could it has the power to influence the public live in Törökőr and volunteered public spaces with the help of the emerge after “unwanted” and not transport routes in the area. Due to to take active part in the whole redivision of roads and traffic calming understood infrastructural changes, SUNRISE the municipality has the SUNRISE process, this way helping measures. Those measures need to give and secondly, that the real change collected needs and problems of the the management of the project and special attention to the area of schools, of modal split only could happen if residents concerning the topic. Those making decisions at some point (see kindergartens and day nurseries. locals voluntarily chose active and could be presented to the responsible more on page 26). The group set up Another challenge is to find out the sustainable mobility modes. organisations. Within the project one its own hierarchy of goals for the real needs of locals concerning the of the most important and long-lasting project frame on the first CG meeting public transport network of the area. Main Opportunities of the Project challenges and opportunities of the in autumn 2017. During the ranking Those findings should be addressed Törökőr has many wide, green streets partners is to find ways to change the process, the participants evaluated subsequently by the change of routes, which could be used more for cycling mindset and the way of thinking of different possible objectives according the establishment of new routes or and walking. For this aim a change of locals. It also offers possibilities to to their own opinion. Based on the new stops. During the project, an street division and further measures motivate them to shift from individual results the list and priority of the goals important objective and challenge at are needed. It is the opportunity of motorised transport modes towards emerged (see the table below). the same time is to change the attitude sustainable mobility modes.

The Participation Promise for SUNRISE Törökőr

The Participation Promise (or the • Development of the sustainable goals of the project) as formulated in mobility action plan of Törökőr. the Memorandum of Understanding:6 • Experimental use of participatory planning in mobility issues. • Identification of the problems • Testing and disseminating regarding broadly defined mobility sustainable mobility solutions in the Törökőr neighbourhood, • Shaping attitudes. with the involvement of the • Local community development. community. • Development of sustainable The participation promise was solutions by common planning, established by the Municipality of the taking into account all participants XIV. District according to the aims of and modes of mobility, such the project, the possible outcome of as pedestrians, people with the process and the financial resources wheelchair, visually impaired, available within the project. The cyclists, elderly, young, people with participation promise is available on small children, car drivers etc. the website of the project and have • Taking into account maximally the been presented and discussed on the priorities of the local community first CG meeting as well when using the financial sources Hierarchy of goals of the Core Goup (CG) ©Mobilissimus Ltd provided by the project (ca. 65 000 EUR). 14 15

What *happend in 2.3. The Co-Identification Process Törökőr so far? Process and Events

Summary The SUNRISE participatory planning Regarding the different methods The Process Design process in Zugló-Törökőr is seen as an used, some can be considered fully The process of participation was opportunity to test various formats, successful, while others could not planned in the autumn of 2017 and with the ultimate goal to integrate contribute to the process to the during the following months it went successful formats in the municipal envisaged extent; e.g. the open according to the plan. The main steps planning processes beyond the project questionnaire mainly due to the are described in the figure below. lifetime. Consequently, a broad range overlap with the problem mapping; The participatory process involved of formats have been tested in the the customer service office due to the many different methods, formats and phase of co-identification of problems high need of human resources etc. events. The co-identification phase, & co-validation of needs. For the next steps, the main when the collection of problems and conclusion is that currently only a ideas happened, took place between The collection of problems and small, committed group of people September and November in 2017. strengths has been successful, as a (the CG members) are willing to This was the most intensive phase large number of items have been regularly spend time and effort on of problem-gathering. For one week collected by a wide range of events the co-creation process, mainly due every day a stand was put up in and tools (both online and offline, to internal motivation. In order to different frequently used places in the covering several areas of Törökőr), reach a wider group of residents and neighbourhood and the local or those for all areas of the neighbourhood stakeholders, the right formats have people who work or study in the area and also covering all mobility issues to be found, and the content has to could share their problems, ideas or and transport modes. The CCF and be specific enough so that people can give feedback on the good solutions in CG meetings, as well as the thematic identify if they are directly affected the neighbourhood. walks contributed to the more in- and motivated to take part in the depth common understanding of process. specific areas or problems for different stakeholders.

Process design figure of the participation ©Mobilissimus Ltd

16 17 1st Core Group Meeting ©Budapest Municipality 2.3. The Co-Identification Process

Tools, formats, events

The SUNRISE participatory planning one was a mapping tool with the help process in Zugló-Törökőr is seen as an of a big satellite picture of the area opportunity to test various formats, and the other was a questionnaire. with the ultimate goal to integrate The 1st (forming) meeting of the CG successful formats in the municipal was held on the 09/11/2017. The 2nd participation in general and therefore planning processes beyond the project CG meeting, held on the 17/12/2017, are stable, regularly contributing to lifetime. Consequently, a broad range was dedicated to successful examples the process. Other stakeholders are of formats have been tested in the of participatory planning processes however harder to reach and integrate phase of co-identification of problems in Hungary and abroad, while the 3rd to a regular series of meetings. & co-validation of needs. CG meeting on the 14/02/2018 to the SWOT presentation and validation Activity 2 – Title: Awareness raising Activity 1 – Title: Core Group and setting topics for the co-design events (neighbourhood festival, (CG) & Co-Creation Forum (CCF) workshops. On the 3rd workshop, European Mobility Week) meetings after the presentation of the SWOT, Two existing events have been used to This activity covers a series of events. the members discussed its items raise awareness about the SUNRISE An internal kick-off was held on and and added to the list, then the process: A neighbourhood festival on 08/09/2017 to present the SUNRISE preparatory work for the co-design 16/09/2018 in Törökőr, open air in project and process and give insight workshops started with 3 small groups front of the tennis club, as well as the SUNRISE flyers into participation in general and the that did a brainstorming exercise on main European Mobility Week event ©Mobilissimus Ltd co-identification process (including possible workshop topics, which they of Budapest, on 16-17/09/2018 at the role of CG) to key stakeholders. shared and discussed amongst one Andrássy Avenue. Activity 3 – Title: MIZUglónk The CCF kick-off on 09/10/2017 another. website and Facebook channel, aimed for a wider audience (open The objective was to raise awareness local press for all) and already included the Participants were generally positive, about the co-creation process. The main communication channels of collection of SWOT items of the area. but participation levels remain This was more successful at the the co-creation process towards the The SWOT describes a tool to analysis low. The core CG members (local neighbourhood festival which was general public are the following: strenghts, weaknesses, opportunities residents) are people committed to organised in Törökőr (also some • MIZUglónk website (http:// and threats. We used two different SWOT items were already collected), mizuglonk.hu/) with a SUNRISE techniques for the identification of while the EMW event was off site and subpage; problems and strengths in the area, most people were not relevant for • MIZUglónk facebook channel Törökőr. (https://www.facebook.com/ mizuglonk/, the channel is In the neighbourhood festival the followed by around 450 people SUNRISE project presented with • local (municipal) newspaper its own tent, informational desk, (fortnightly) problem mapping tool, questionnaire • SUNRISE flyers and different games connected to the mobility of the area. With the help of Articles, news, events are also shared these tools and games the collection of at partners’ websites and Facebook SWOT items has been started. channels (Mobilissimus and BKK).

CCF Meeting Neighbourhood Festival ©Mobilissimus Ltd ©Mobilissimus Ltd

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Tools, formats, events

The wider public is being informed of people: those who are living in the Activity 5 – Title: Online problem questionnaire had three parts: the first about the co-creation process and its area, those who work here and those mapping was a table about the transport habits results. There is generally low level of ones who bring their children here The Nextseventeen online mapping of the respondents (how often they use interaction on the Facebook channels. to study as well. During the tour we tool has been provided and adapted the different transport modes), in the used a big satellite picture of the area, by Urbanista, translated by Zugló and second part there were open questions Activity 4 – Title: On tour problem where the participants could mark Mobilissimus and integrated into the about the perceived problems and mapping the locations of the problems, ideas or MIZUglónk website. strengths of the different transport After the CCF kick-off, a problem good solutions they experienced in the modes in the area and in the third mapping tour was organised. For a area with the help of different coloured People could pin locations on the part there were questions about week, a stand (table, chairs, project stickers according to the different online map with problems, strengths personal data, which was required banner) was set up in several different mobility modes. or ideas they know, and include frequented public spaces in Törökőr, description and photo. They could also in order to collect problems and During the tour we tried to contact comment on already uploaded ideas. strengths perceived by the residents everybody passing by the stand. (SWOT items). Nine locations were People were generally reserved and not 280 items (problems, strengths, chosen for the tour; around half of going up to the stands on their own ideas) have been collected in total (on them were in front of kindergartens initiative, they had to be approached tour & online). The answers of the or schools and half of them were near personally. People approached were on-tour mapping (see above) have busy transport nodes (e.g.: in front of generally open to sharing their ideas, also been manually uploaded to the the metro station, near a big shopping but were mostly sceptical (“nothing online mapping tool, thus giving a mall). Thanks to the different will happen anyway”). When they full overview of items identified. The locations, we reached a wide range shared their experiences and ideas, results were later exported to Excel, we put marks on the map, this way analysed by Mobilissimus experts, everybody could see which locations published on the MIZUglónk website and presented to the CG, who had the had been identified as having more or Online problem mapping fewer problems. Answers have been opportunity to review and discuss it, ©Mobilissimus Ltd manually uploaded to the online by adding the members’ own opinions mapping tool (see below). 280 items and experiences to it on the event or to fill in, if the responders wanted to (problems, strengths, ideas) have been afterwards by e-mail. participate in the later activities. The collected in total (on tour & online). questionnaire was promoted on the Activity 6 – Title: Online and offline webpage of the project as well as on its problem questionnaire Facebook channel. An open problem (and success) perception questionnaire has been Due to the overlap with other developed and published on the activities (especially the on tour and MIZUglónk website, and also offline online problem mapping) the number with ballot boxes at 9 locations (mostly of answers (57 in total, of which 42 on schools, kindergartens) for 2 weeks. paper, 13 online and 2 blind-friendly) The format was successful earlier in remained relatively low. Also, shops other cities. Also, a blind-friendly and services (hairdresser’s etc.) were version has been developed. The not open to host the ballot boxes. The locations of the on-tour problem mapping On tour problem mapping ©Mobilissimus Ltd ©Mobilissimus Ltd

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Who are the *participants 2.3. The Co-Identification Process in SUNRISE in Törökőr? Tools, formats, events Target groups and participants

For this reason most were placed situation of the morning peak when The stakeholder mapping was done at leaflets dropped in to every mailbox in in schools and kindergartens, but a schools start. several preparatory meetings during the neighbourhood. People could also school holiday also negatively affected the Summer 2017. In addition to openly register their interest at events the number of answers. A few active and cooperative blind brainstorming, several checklists (awareness raising events and the open people and active and engaged local have been used (e.g. from the SUMP CCF kick-off) and on the website The results were later exported to residents in the Újvidék tér area made Guidelines). (promoted also on Facebook). Excel and analysed by Mobilissimus both events successful, especially for experts, presented to the CG and also raising awareness and providing in- As there was already a participation Involvement of participants published on the MIZUglónk website. depth local knowledge to municipal process in the area before (Pillangó • Local residents: currently only a staff. Park), the idea was to build on its small, committed group of people Activity 7 – Title: Customer service existing core group and adapt it (the CG members) are willing to office (ZETI office) to the SUNRISE project’s focus. spend regularly time and effort on The plan was to upgrade the existing Stakeholders would have included the co-creation process, mainly ZETI (energy efficiency consultancy local residents, NGOs, institutions due to internal motivation. Since for residents) customer service office (schools, kindergartens) and local there is not a long history of co- to also serve as a regular contact point businesses. District councillors planning in Hungary, the mindset for residents about SUNRISE (with a elected in Törökőr were also invited. of people towards this cannot

limited opening time of one afternoon Thematic walk with disabled people Universities with campuses in Zugló easily be changed. SUNRISE is a by week). This was not realized due ©Jóügy or having relevant scope (transport good step, but the change of the to the location outside of the area, engineering, communication, civic attitude of a whole society always technical constraints (access to keys involvement etc.) were regarded as takes longer time. The lesson in the etc.) and limited human capacity to potential partners. SUNRSIE project is that the best staff the office. way to catalyse the participatory A group of stakeholders (around 20) process is to find those key The office still serves as a meeting were invited to the internal kick-off persons, who are local-patriots and point for the CG, being much easier to present the project to them and feel committed to the development to access from the street than any discuss the way working of the CG. of the area. municipal office. Invitations were mostly sent by e-mail. Later on, those residents who showed • Blind people: direct approach via Activity 8 – Title: Thematic walks great interested to the project were the Institute of Blinds (with seat in As the Institute of Blinds is based invited personally to the CG. Zugló) proved successful. in Zugló, several people with visual impairment walk and travel day-by- To bring people to the CCF and make • Universities: students of Central day in the area. The aim of the first them interested in the project many European University (CEU) have walk (18/01/2018 13:00) was to map different advertising methods were participated at several events. out the specific obstacles and identify used. There were reports about the Budapest University of Technology suitable solutions. project in the local newspaper from (BME) organised a student case time to time, on the website and on study competition on Zugló The second walk (13/03/2018 7:30) social media the events were always railway station (in Törökőr), where was a site visit to Újvidék tér, Bölcső advertised. Before the thematic walks the winning team also built on the utca and neighbouring schools Thematic walk with blind people and workshops posters were put out results of the SUNRISE problem ©Mobilissimus Ltd and kindergartens to see the traffic in the relevant places and there were mapping. The lesson is that with

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How is *bottom-up 2.3. The Co-Identification Process participation organised in Target groups and participants Törökőr?

every participatory project is really raising programmes or projects Secondly, they have the possibility In the project just a few local important to try connecting it to are needed in order to convey and the resources to support a businesses have been contacted other already existing projects how and why the quality of the project which can be important directly, the others only via e-mail, with similar scope (in topic or in neighbourhood and the situation for them as well. Businesses have but since local businesses receive territorial), because this way more of mobility affects their lives. to be addressed via direct contact, many ads through email, this way information is available and the Also, better communication of e.g. for sponsorship (when the is not effective in their case. projects can support each other to the Pillangó Park process is a measures have been identified). be more effective. prerequisite to save the credibility of the participation process, • People with little babies: The because the plan of the Pillangó thematic walk with prams was Park was created by co-planning, not a success, not many people but after the pans were ready, Constitution/Formation of the CG participated; even though the the Municiplality has stopped timing was probably good for communicating about the further Set Up of the Core Group below), being much easier to access them (in the morning). It is not steps of the process this way As there was already a participation from the street than any municipal easy to understand the reason leaving the locals in uncertainty process in the area before (Pillangó office. The fund and operational costs for low participation. It could about the whole situation. Park), the idea was to build on its of the CG are not high, partly thanks be either a lack of interest or not existing core group and adapt it to the to the ZETI Office which is possible having seen the information, • Local institutions (schools, SUNRISE project’s focus. A group of to use for this reason, only a small but the lesson here is that other kindergartens): people who are stakeholders (around 20) were invited amount of printed materials and tactics are needed to reach this willing to participate from schools to the internal kick-off to present sometimes some beverage and snacks group. Reaching out to this and kindergartens in the area the project to them and discuss the were needed, which were financed group personally or through are especially important because way working of the CG. The CG from the project budget. kindergartens, local GPs, nurses through them, large groups of membership was however open: rather than via online forums and parents and children can be people could register at events and on Members of the Core Group posters, may be more effective. reached, and they can also have an the website, and also at the open CCF The CG officially consists of 10 important multiplicatory role in kick-off. people as of 06/04/2018 (those People or groups to be activated the process. Some representatives who have signed the Declaration of within the next steps of bottom-up participated at the internal kick- Based on the contacts from the Membership7 required to become participatory activities off, but after that they did not previous participatory planning a member). Nine of them are local • Further local residents and other follow the project. In their case a process of the Municipality 60 people residents and one represents a local stakeholders: In order to reach more direct approach should be received direct invitation to be a business. From the residents, one is a wider group of residents and used (e.g.: visiting them personally member of the CG and 3 more people representing an informal local group stakeholders, the right formats in their institutions). registered on the first promotional (The neighbourhood group) and one have to be found, and the content activities. At the first CG meeting 7 is a civil member of the Municipality’s has to be specific enough so that • Local businesses: Local business people participated. Committee for Environment. Apart people can identify if they are are important for two main from him, two members have a directly affected and motivated reasons. Firstly, the business The CG was planned to be an informal background connected to the topic, to take part in the process. To starts to connect more to the group from the beginning, to avoid they are urbanists, one of them reach also those groups who are neighbourhood, and therefore any administrative burden resulting currently on maternity leave and not directly affected, awareness feel more responsible for it. from a legal form. As meeting place the other one already active in civic the ZETI office has been selected (see initiatives and a member of the

24 25 The results of the Co-Identification phase: The process from collection towards synthesis

Hungarian Cycling Association. The reason for it is that people who The main steps of the organisation and others are motivated to be part of are working in the area, but living pre-evaluation of the collected prob- the CG because they feel responsible someplace else, rush home after the lems and suggestions: for their surrounding end the end of the workday and are not in development of the area. Törökőr when the meetings and other 1) Collection of problems, suggestions events of the SUNRISE project take and comments (683 items altogether). Fluctuation in membership cannot place. Another reason could be that be measured yet, as there were only they do not care as much about the 2) The organisation of the items into 3 CG meetings so far. The average area of Törökőr as they do about the 48 thematic group within 5 different participation from the CG’s part is areas where they live. A promotional mobility modes and one additional four people, plus the project partners campaign targeted specifically to category for the positive feedback. (including NEM and Municipality). those people who are not living in the From the Municipality usually one area, but working here, could help to 3) Localisation and visualisation of or two people are present, who are involve them more in the project. the items in a geographical informa- responsible for the project. tion system (QGIS) in a way that they could be filtered either by theme or by Responsibilities and powers of the area. Core Group The meeting rhythm and procedures 4) The localisation of those focus are flexible, adapted to the actual points in the neighbourhood, in which phase of the project. The goal is to multiple items focussed on the same maintain a regular meeting rhythm, topic and in the same are are grouped, while avoiding unnecessary meetings identifying them as possible projects. when there are no questions to discuss or decisions to be made. 5) From all of the possible projects se- In addition to the meetings, there is a lecting the ones which fit into the aim mailing list for the CG which is also and scope of SUNRISE. used carefully and in a focused way to share relevant information. The 6) Project creation from those items presentations and minutes are made which could not be localised on the public on the MIZUglónk website.8 map, because they refer to the whole area. The core CG members (local residents) are people committed to 7) Project creation form those topics participation in general and therefore which spatially irrelevant, but were are stable, regularly contributing to mentioned many times (e.g.: awaren- the process. Other stakeholders (e.g.: ess raising). business owners, leaders or teachers of local educational institutions) are 8) Experts’ supervision of the project however harder to reach and integrate ideas, determining the future of those to a regular series of meetings. The projects which are out of the SUNRISE scope.

26 27

Which are *the essential 2.4. Culminating Outcomes ideas, problems and needs on Collected problems mobility in Bicycle traffic #3 Public transportation #4

Törökőr? • Missing bike paths and • Missing or unsuitable Parking #1 Pedestrian traffic #2 cycling infrastructure track for public transportation (27 mentions) (pl.: Róna utca) • Residential parking problems, • Missing pedestrian crossing (22 mentions) because the commuters use the (26 mentions) • Dangerous, unsuitable bike area as Park and Ride (P+R) paths • Traffic jam, missing bus or (22 mentions) • On some streets the cars park (12 mentions) trolley lane on both sides, causing traffic- (10 mentions) • Not enough parking lots flow problems • Missing bike racks (17 mentions) (20 mentions) (12 mentions) • On some streets the cars park on both sides, causing traffic- • Illegal forms of parking (on the • Missing sidewalks • Missing bike rental stations flow problems sidewalk, on green areas) (11 mentions) (5 mentions) (8 mentions) (15 mentions) • Missing, unsuitable public • One-way streets not suitable • Train station in bad condition, • Unsuitable parking lots, parking lighting for cycling both directions not accessible and cannot be cars obstructing the flow of (11 mentions) (4 mentions) reached easily from different traffic directions (6 mentions) • Inaccessible areas • Car and bus drivers‘ ignorance (8 mentions) (curbs, lifts…etc.) toward cyclists • On some streets the cars (9 mentions) (3 mentions) • Not full accessiblity (not enough park on both sides, causing low floor vehicles, missing or traffic-flow problems • Short green light at the • Bicycle racks not in the right broken elavators, narrow safety (5 mentions) pedestrian crossings places islands) (8 mentions) (2 mentions) (mentions 7) • P+R parking lots are not free to use • Trash, dirt, public spaces • Delays, cancellations (3 mentions) in bad condition (5 mentions) (8 mentions) • Stops not suitable or • Worn-out markings of the not in the right place pedestrain crossings (5 mentions) (4 mentions) • Missing train station (4 mentions)

• Slow metro (4 mentions)

• Missing bus stops (3 mentions)

• Missing noise protection wall (2 mentions)

28 29 2.4. Culminating Outcomes

Collected problems Contradictions and Correlations

Individual, motorized transport #5

contradictions and correlations The most important correlations • Dangerous intersections Two main contradictions appeared within the wishes and needs of the (e.g.: missing traffic lights) during the whole process of the co- citizens and later on within the project (46 mentions) identification and the elaboration ideas were those which overlapped of the first draft list of the possible with each other in theme and in area • Transit traffic on the residential project ideas: as well. This occurred most visibly streets, missing or not suitable in those three different areas of the traffic calming (tempo 30, 1) Between the problems and neighbourhood, where many said speed bumps) suggestions collected from the that the creation of a home zone (25 mentions) citizens, there were many which were (with a 20km/h maximum speed) not in line with the overall approach would be really useful while many • Dangerous street, pedestrian and aim of the SUNRISE project (e.g.: only expressed the need for different crossing, area (e.g.: around the wish for more parking spaces traffic calming measures. Because of some institute) due to car instead of green areas, increasing road the correlation, we merged the ideas traffic capacity, etc.). These wishes and needs for little traffic calming interventions (12 mentions) were sorted out and not used in the in these areas underneath the project later phases of the process. ideas for creating home zones. • Traffic jams on a regular bases (11 mentions) 2) After the first draft list of the possible project ideas was concluded, • More traffic lanes are needed it became obvious that many of the (more 4 lane roads) ideas are out of the scope of the (10 mentions) SUNRISE project, mostly because the responsible authority for the • Mogyoródi út is not renewed realisation of the specific project is not entirely the XIV. district of Budapest (Zugló), (4 mentions) but a different organisation usually on higher level. Some projects were • Too many cars sorted out because they did not fit (4 mentions) into the theme of transportation or referred to maintenance problems. • Pavement in bad condition The projects which were sorted out (4 mentions) were handed over to the responsible organisations or authorities (e.g.: • Some streets should be Centre for Budapest Transport (BKK), converted into one-way streets Hungarian State Railways (MÁV), (3 mentions) Budapest Public Road (BK)).

• Francia út is missing/ uncompleted in construction (2 mentions)

30 31

Which strategies *support reaching 2.5 SWOT Analysis & Corridor of Options the SUNRISE goals for SWOT-Matrix Törökőr?

As a result of the co-identification phase a SWOT analysis was created to sum EXTERNAL FACTORS up the actual state of the neighbourhood‘s mobility and to state clearly the main strengths, weaknesses and thoose externnal factors, which could influence the Opportunities Threats future of Törökőr“s mobility. During the co-identification phase and the status quo description we categorised and handled the SWOT items in three different Pedestrian and bicycle traffic: Pedestrian and bicycle traffic: categories according to the mobility modes they refer to: pedestrian and bicycle • The culture of cycling is getting • Growing number of cars on the roads traffic, public transportation and individual motorised transportation. stronger in Budapest due to the economic recovery after the • Available financial sources for sus- years of the financial crisis started in INTERNAL FACTORS tainable mobility solutions 2018 • Strengthening eco- and mobility conscious education in schools Public transportation: Strengths Weaknesses • The appearance of autonomous cars Public transportation: might increase the number of cars on Pedestrian and bicycle traffic: Pedestrian and bicycle traffic: • Accessibility issues get more atten- the streets • Existing bicycle infrastructure • Bicycle infrastructure is not suitable tion • Decrease of demand due to growing • Bicycle usage for everyday purpose is and not kept in good condition • Aspects and problems of the sensi- car use more common • Missing elements of the bicycle net- tive groups in the area of mobility are Individual motorized transport: • Existing bicycle racks work taking into account more seriously • Strengthening through traffic on the • Wide, green streets, ideal for cycling, • Some roads are not suitable for cycling Individual motorized transport: roads walking • Missing bike racks and bike rental • Appearance of electric cars • More people using the area as a P+R • Existing Bicycle Network Plan and stations • Installation of electric charging zone due to the implementation of the a cycling referent responsible for the • Public spaces and intersections are facilities parking fees cycling issues in the district not pedestrian-friendly • Appearance of car-sharing systems • Accessibility problems in public areas Public transportation: • Missing or not safe pedestrian cros- • Renewed tram number 1 sings • Accessible tram stops • Degraded, littered area around the • Many low-floor buses, trams and railway and Zugló Train Station SWOT-Strategies Public transportation: trolleybuses in the area • Some areas without suitable public transportation With the “OW Strategy”, the opportunities are used to reduce existing Individual motorized transport: • Not entirely accessible vehicles and • Main roads with big capacity around the infrastructure weaknesses. The dominance of weaknesses in the SWOT analysis of the area • Missing bus lanes and public transport Törökőr resulted that the OW Strategy was taken into account. • Traffic calming measures on the side priority on some streets streets • Intersections which are dangerous or not the best way designed for public 1. transportation The use of • Missing train station on Kerepesi road the growing mobility- 3. The • Degraded trolleybus infrastructure consciousness and stronger expansion of • Missing connections on the trolleybus bicycle culture in the society, sharing trends network in mobility is also a • Zugló Train Station is in bad condition could be a good basis for the Individual motorized transport: development of the cycling possibility to build upon • P+R use of the streets, P+R parking is infrastructure in the area 2. and make the mobility not properly legislated and also motivational for The growing system more • Significant through traffic on the the people to cycle attention towards sustainable. narrow, low capacity streets sensitive groups could • Dangerous intersections, pedestrian more. crossings be used to get support for • Temporary traffic jams, over-parking, a mobility infrastructure illegal parking in front of the educatio- which is understandable nal, social institutions and accessible for • During big events there are conflicts everybody. between the residential and client parking, not enough parking lots 32 33

Which are *the possible 2.5 SWOT Analysis & Corridor of Options options for actions in Corridor of Options Törökőr? Traffic calming measures in residential streets • Reduced corner radii Despite the fact that at the borders of the neighbourhood feeder roads The reduction of a corner radius gives more space to pedestrians connect the core of Budapest with the suburbs, in peak hours many in the intersections and at the same time makes the drivers more drivers chose to go through the area aiming a fast transit passing. cautious because of the narrowed street width. It is a low-cost Tempo 30 areas exist in Törökőr, but in many cases drivers do not ad- measure, but it still needs a simple traffic management plan and here to the speed restrictions. More and/or more serious measures are the approval by authorities. needed to make Törökőr quieter and safer for pedestrians and cyclists, especially around kindergartens, schools, playgrounds.

Possible specific measures: Solutions for overdemand in parking • Residential zone in the northern family house area Using the area as a spontaneous Park&Ride zone is a serious problem, The design of a residential zone in the northern area of Törökőr therefore solutions need to be found by managing the demand for is a complex measure which can take place only if the responsi- parking and fostering the use of public transport or other modes and ble bodies and authorities on local and city-level both approve by restricting the illegal parking on sidewalks and green areas. the idea. The measure should be built upon an elaborated traffic management plan, which alters all the streets into one-way streets Possible specific measures: in order to exclude through traffic. The cost of full implementation • Extension of the paid parking zone to cover the area of Törö- may be high, not fitting into the budget of the SUNRISE project, kőr but a basic version can be a result of the project. The regulation of parking and the determination of parking zones • Raised intersections for pedestrian priority and paid parking areas within the capital is a joint responsibility of This low-cost measure can be useful especially near schools, kin- the districts and the City of Budapest. For this reason the decision dergartens or green areas where children, as well as adults, cross on the expansion of the paid parking zone cannot be made in the the streets to reach their destination. The design of a raised inter- Municipality of the XIV. District, the Municipality‘s role can be section requires a traffic management plan and approval from the only to report the problems to the City of Budapest and lobby for responsible authorities. the right decision. As a result of SUNRISE, the request of the citi- • Chicanes zens - to introduce paid parking in the area - can be represented The introduction of chicanes on a residential street needs elabora- to the Municipality of Budapest with a big support from the local ted and detailed planning, especially because these forms of traffic residents. calming are not yet common in Hungary. The cost of this measure • Stricter control of illegal parking can vary according to the design; in the case of the usage of simple One of the biggest problem concerning the illegal parking in the mobile panels and plant boxes the cost is low, but in the case of a area is the discrepancy of the control. The vehicles parking on an detailed and permanent design it can be higher. Since the measure appointed parking space without a parking ticket are controlled directly affects only one street it is questionable if it is worthwhile by a parking company, but those ones parking on green areas or to spend a large amount of money on it. illegal spots are controlled either by the police or by public-space • Speed bumps controllers (similar to municipal police). To change this situation Even though there are many speed bumps in the area, more are the adjustment of the system or an extended scope of the parking needed, and in a variety of forms, since the design of the existing controllers is needed. The measure does not require high im- ones is not suitable. This low-cost measure could be especially use- plementation cost, but rather the good cooperation between the ful in the family house area or near the educational institutions. different actors.

34 35 2.5 SWOT Analysis & Corridor of Options

School mobility In Törökőr and especially in the northern areas there are lots of • Designating Kiss&Go drop-off points near schools schools, kindergartens and day-nurseries and many of them have se- For the establishment of a Kiss&Go zone the approval of the local rious problems regarding mobility (e.g.: huge amount of parking cars authorities and the understanding of the leaders and parents of the at the beginning and the end of school time, dangerous intersections school is also needed. The action needs a traffic management plan, and crossings, missing public lighting, etc.) Solutions to these prob- the solutions can be low- or medium-cost. In Hungary Kiss&Go lems mean both measures which aim to make physical, infrastructural zones are not common yet, that is why effective communication is changes (e.g.: new pedestrian crossings, proper sidewalks, etc.) and very important and parents may need some time to adjust to the the change of the mobility habits of parents and children by changing changes. their attitudes towards sustainable mobility solutions (e.g.: introduc- tion of walking bus, bicycle train, etc.).

Possible specific measures: Solutions for improving safety of pedestrian crossings • Ban for motor vehicles/creation of dead-end streets in front Existing pedestrian crossings in the area in many cases are not safe, of schools, kindergartens because of the lack of streetlight or traffic lights, unforeseeable corners The measure can have a high positive effect on the safety of school or sometimes they are dangerous just because of the missing attention and kindergarten areas with relative low-cost interventions. Even of drivers. The improvement of these crossings is necessary with the the simplest solutions (e.g. only the placement of some mobile attention for the different problems and surroundings of them. panels or plant boxes) can have really positive outcomes, but in the case of a stronger financial background the design of a beautiful Possible specific measures: public space is also possible. • Improving public lighting (street lights) • Awareness raising, mobility-consciousness games/campaigns Missing street lights are not only a mobility problem, but also a in schools (e.g.: STARS) problem of public safety. The placement of new street lights needs The implementation of the measure depends on three major thorough utility plans. factors: the financial background, the know-how and the willing- • Installing traffic lights ness of the schools. The measure is low-cost, even small amount Some of the intersections of Törökőr are dangerous in spite of the of dedicated money is enough for a programme, the know-how is fact that pedestrian crossings link the pavements. The solution can available from public sources or earlier similar projects in Hunga- be the placement of traffic lights, which needs a detailed traffic ry and the third factor is the most unpredictable, the willingness of management plan and the reconsideration of the harmonisation of schools mostly depends on the mindset of the leaders. traffic lights in the area. • New pedestrian crossings, building of the lacking sections of • Traffic mirror sidewalks The placement of a traffic mirror is a low-cost and fast solution, The elaboration of new pedestrian crossings or new sections of which could be a big help at certain intersections and corners. the sidewalk can be a big help for the pedestrians in the area. Both Most of these intersections are not foreseeable because of dense of the measures need a traffic management plan and the approval bushes, but lay near to educational institutions, in an area, which is of the responsible authorities. The cost of these measures can be used constantly by children. categorised as low- or medium-cost.

36 37 2.5 SWOT Analysis & Corridor of Options

Solutions for improving accessibility for mobility impaired and • Creating new bicycle routes (Róna utca, Mogyoródi út) blind/visually impaired The bicycle network in the area is not continuous and there are • The Institute for blind people is located near Törökőr and because important and frequently used streets where there is no infras- of this many blind or visually impaired people use or live in the tructure for cyclists even though in some of the cases the streets neighbourhood. They are a group with specific mobility needs and are really wide. The expansion of the network is necessary to foster problems, which should be solved by making public transport ea- the use of bicycles for everyday purposes. The difficulty of these sily accessible and creating blind-friendly public spaces for them. interventions is that main roads are operated by the City of Buda- pest and not by the district. Possible specific measures: • Lowering the curbs of the pavement The measure is a low-cost solution, which does not need special permissions or plans, but could improve the mobility situation of Shared mobility solutions the sensitive groups significantly. Shared mobility solutions currently are not available in the area. The • Awareness raising within the society extension of the already existing bike-sharing systems (MOL BuBi and Many creative modes of awareness raising exist, which can have Donkey Republic) or a station based car-sharing system could give the a big impact on people who otherwise do not know how to help residents the possibility to use the shared mobility solutions. those who need it. These solutions usually are low-cost and the success of them highly depend on the good design and the Possible specific measures: well-worded message. • Estension of existing bike sharing system(s) to the area The extension of the existing bike sharing systems can foster the use of active modes in the neighbourhood, but this measure meets serious obstacles since the system on the extended area might not Low-scale measures supporting cycling be maintained economically. Furthermore, another obstacle is There are several elements of the cycling infrastructure in the area that extending bike sharing systems is not only an investment, but (both bicycle lanes and bicycle parking facilities) but the cycling net- would probably need the constant co-financing of operation. work is not complete and at some important locations bicycle parking • The establishment of the area’s own bike sharing system facilities are missing. If it is not possible to extend the already existing bicycle sharing systems, the solution can be the creation of Törökőr’s own bike Possible specific measures: sharing system. There are many different operational models, • Installing new bicycle racks finding the right one probably would be one of the most important New bicycle racks make the use of bicycle for everyday mobility and hardest task. much easier. The implementation does not need a big budget and • Extension of existing station based car sharing system to the can be done step by step. Possible locations for bicycle racks are in area front of schools, kindergartens, shops, office buildings and parks. There is only one station–based car-sharing system in Budapest, • Opening one-way streets to two-way cycling which is mostly used by companies for business trips and not If the specific road is wide enough the implementation of this by residents. The popularity and promotion of the system is not measure does not need hard infrastructural changes, only the strong either. That is why the extension and more visible promo- painting of the signs on the road and the putting of street signs at tion of the system is necessary. The implementation needs high the ends of the road are necessary. The measure is low-cost, but investment cost, which does not fit into the budget of SUNRISE, can help a lot to connect the existing bicycle infrastructure and but the project can have a major role in catalysing such a process. create a continuous bicycle network.

38 39

What has *been learnt? 2.6 Lessons Learnt

What went well? What didn‘t work?

What went What should be well? developed further?

• Engaged core members of the CG • Low participation levels, especially when needing regular effort • People were generally open (even if passive) • Weak outreach to local businesses, institutions • More concrete topics (more specific location/area, more specific • Weak participatory culture (in general), trust topic) potentially attracting more people must be built (results delivered)

• The online and offline questionnaires had been filled out only by a few

• Because of the big project team sometimes the information can easily get lost in between the different actors

40 41 2.6 Lessons Learnt

Involvement/ Institutional Communication Main drivers Involvement/ Main barriers Political/StrategicSpatial Spatial communication Organisational Positional Planning Technological Cultural Cultural Technological Financial Political

• CULTURAL - A handful of engaged residents • POLITICIAL/STRATEGIC - Backlash of no (transparent) com- The core group played a key role in the co-identification of pro- munication of the implementation phase of previous partici- blems, needs, and wishes. The members of the group mostly live patory process (Pillangó Park) in Törökőr and for this reason they are really motivated to help to Pillangó Park is the most important and the biggest green area in improve the mobility situation of the area. Furthermore, since they the neighbourhood. Since the park is in bad condition new plans use the streets and parks every day, they have a really deep unders- were made during 2016 and 2017 with a participatory planning tanding about the local problems. process involving local citizens. In the process, many workshops and meetings took place. The plans were ready in the summer of • FINANCIAL - SUNRISE funding available for a limited range 2017, but the city council first did not accept the them, because of interventions of the high cost. This undermined the perceived effectiveness of The fact that at the end of the SUNRISE project some interventi- participatory planning in the neighbourhood, which caused disap- ons will really take place was important, because it gave credibility pointment and distrust in similar projects among some residents. to the whole process and this way helped to convince the people Later on, in the autumn of 2017 the city council accepted the plans that it is worth participating and sharing their opinion. and secured the financial background for the first phase of the renewal. • TechnologicalWhat - Online didn‘t mapping work? tool (Nextseventeen) provi- ded by Urbanista presents motivating people to participate • CULTURAL - Scepticism of people (“nothing will happen”) From all ofWhat the methods should we used be during developed the co-identification further? pha- Participatory planning was not very common in Hungary in the se the online mapping tool was by far the most successful. People past. Most of the time, residents were only informed about what is really enjoyed searching on the map for the streets where they live going to happen in their neighbourhood, but did not have the real or the daily routes they use and to identify the locations where power to influence the changes and therefore had a general lack of they experience difficulties in the area of mobility. good experiences. This might be the reason why many people were mistrustful in the beginning. It was the project‘s task to convince people that they can have a say in what the future of their neighbourhood will look like.

• PLANNING - 1 week school holiday within the 2 weeks period (of problem questionnaire) Among all the methods we used in the co-identification phase, the questionnaire (both online and offline) was the least successful one. The paper-based questionnaires were put out in approxima- tely 10 educational institutions for two weeks, but due to a lack of proper planning, the first week overlapped with the autumn holiday, when these schools and kindergartens are closed. This problem caused a low participation rate. 42 43

What will *happen 2.7 Following Steps next?

Autumn Study Tour 2018 Conclusion Drawn & Further Concept (Activities, Ideas, Wishes, ...) 3 What? • get to know good practices from Vienna For the next steps, the main allowed residents and stakeholders to • reward CG • take home ideas (with proposed measures conclusion is that currently only a concentrate their efforts on the topics in mind) small, committed group of people and areas most relevant for them. (the CG members) is willing to The voting on the measures to be How? regularly spend time and effort on implemented within the SUNRISE • 1-day study tour to Vienna the co-creation process, mainly due project had to be broadly available and Who? to internal motivation. In order to easily accessible for the local residents • CG members reach a wider group of residents and and stakeholders, both online and • municipality stakeholders, the right formats have offline. to be found, and the content has to be specific enough so that people can The promotion of events and other identify if they are directly affected contribution opportunities is key, in Autumn Measure Development 2018 and motivated to take part in the due time, with broad reach and in process. an appealing format. The 1st design 4 What? workshop was e.g. promoted via • Develop proposed measures in detail The topics of the 3 design workshops leaflets distributed to the mailboxes (technical content, feasibility, costs…) were organised in March and April of 1660 households in the area of 2018 were selected in a way that Újvidék tér and Bölcső utca. How? • expert workshops

Who? Technical Meetings March March - April • municipality 2018 Design Workshops 2018 • experts • international experts (Koucky) 1 What? 2 • CG What? • possible implementers (road authority, PT • exchange information with key • Defining a set of measures to be prepared authority etc.) stakeholders (implementers) and planned with the involvement of stake- • pre-check the feasibility of some ideas holders • getting to know major projects affecting Törökőr (schedule of known road How? developments, possible rail projects) and • public design workshops (with walks before) the possibility to solve collected problems Autumn Measure Voting 2018 • provide the relevant collected problems Who? to the partners to include them into their • local residents planning • other local stakeholders 5 What? • inviting them to public design workshops • municipality • co-decision and selection on the set of • experts measures to be implemented within How? • possible implementers SUNRISE • meetings (road authority, PT authority etc.) • e-mail, phone… How? • online and nonline voting Who? • BKK (public transport authority) Who? • Budapest Közút (road authority) • local residents • MÁV (Hungarian State Railways) • local stakeholders

44 45

Which *support is 2.8 Date & Expertise available for future steps? Ressources the city can offer

Cost estimates of the projects The Municipality will give a draft Active participation of municipal staff estimation of the cost of the possi- in the process ble projects. City staff will be present in the upco- ming events and will help all along the process. The execution of the voting The precise planning and execution of the voting Provision of rooms for event procedure will be in the Either for outdoor or indoor events the hands of the Municipality. city will provide a room or the necessary Technical design permit to use public space. After the voting, the projects chosen by the citizens will need more detailed planning, which will be Access to municipal managed by the Municipality. communication channels Local municipal communication chan- nels (local newspaper, website, face- book channel, mailbox leaflets…) will play an important rule in the future of the project as well.

46 47 3.0 1 source: ITS megalapozó – gazdasági SWOT analízis 2 source: Municipal Data

3 Hungarian National Statistical Office REFERENCES 4 source: ITS megalapozó - 118 5 note: The number of CG members who indicated they agree with the objetive.

6 see: http://mizuglonk.hu/wp-content/uploads/Egyuttmukodes_ SUNRISE_ZUGLO_20180201.pdf

7 see: http://mizuglonk.hu/wp-content/uploads/Tags%C3%A1gi-nyi latkozat.pdf

8 see: http://mizuglonk.hu/sunrise-projekt/torokor-tanacsado-testulet/

49