2019/2020 Council Action Plan Fourth Quarter Performance Report

The Council Plan

The Council Plan 2017-21 was adopted at the Council meeting on 24 July 2017, along with the Council Budget, Strategic Resource Plan and Council Action Plan for financial year 2017-18. The priorities in this plan are a combination of Councillor initiatives, engagement with the community and input from Council officers, and will be implemented with others.

Council’s overarching vision for 2021 is for our municipality to be a proudly diverse, connected, progressive and sustainable city in which to live, work and play.

The Council Action Plan

Council receives a quarterly performance report to track progress against Council Action Plan deliverables. This end of year report is for the 2019-20 fourth quarter (May – June 2020) and includes assessment of impacts from the current Covid-19 emergency which is affecting Australia. This report also includes completed 2017-18 and 2018-19 deliverables, to provide three-year progress towards the Council Plan 2017-21.

Previous reports are available on Council’s website - CAP Quarterly Reports.

Connected Communities Council Action Plan 2019/20

CAP: 1 Key Priority: C1. Achieve higher levels of social cohesion for our multicultural, established and newly arrived community, by fostering opportunities for shared learning and celebration Deliverable: C1a) Social Cohesion Plan Development - Scope initiatives within the Human Rights Policy to improve social cohesion No: Actions Measures Targets Qtr X 1 Glenroy social cohesion project Councillor Connect March 2020 4 implemented and evaluated article on the outcomes of project 2 Civic participation and Councillor Connect March 2020 4 community leadership program article on the outcomes implemented and evaluated of program Accountable: Arden Joseph Budget: Resourcing: Responsible: Bernadette Hetherington $120K OPEX Department: Community Development

Branch: Community Wellbeing 2019/20 FIRST QUARTER REPORTING STATUS 1. The social cohesion project is being delivered by the Glenroy On Target Neighbourhood Learning Centre. 2. The participants for the Democracy Lab were recruited and program On Target outline completed. 2019/20 SECOND QUARTER REPORTING STATUS 1. The social cohesion project is being delivered by the Glenroy On Target Neighbourhood Learning Centre and report is on track for completion 2. Democracy Lab completed; evaluation report is on track to be completed. On Target 2019/20 THIRD QUARTER REPORTING STATUS 1. The social cohesion project is being delivered by the Glenroy Behind Target Neighbourhood Learning Centre. Project on hold, groups unable to meet. Impact of Covid-19 on delivery of item above: Project on hold as groups High Impact are unable to meet. 2. The participants of the Democracy Lab were previously recruited, and a Behind Target program outline completed. Progress now delayed, anticipated for April. A report on the 2019 Democracy Lab outcomes will be included in a Councillor Connect Article in April. Impact of Covid-19 on delivery of item above: Progress now delayed, Moderate anticipated for April Impact 2019/20 FOURTH QUARTER REPORTING STATUS 1. A Councillor Connect article was completed highlighting the project’s Achieved successes and learnings. Impact of Covid-19 on delivery of item above No Impact 2. A Councillor Connect article for the Democracy Lab was completed. Achieved Impact of Covid-19 on delivery of item above No Impact 2019/20 ACTIONS DELIVERED CAP 1 PROCEEDING WITH A NEW ACTION IN 2020/21

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Connected Communities Council Action Plan 2019/20

CAP: 2 Key Priority: C1. Achieve higher levels of social cohesion for our multicultural, established and newly arrived community, by fostering opportunities for shared learning and celebration Deliverable: C1b) Food System Strategy - Delivering on The Moreland Food System Framework to achieve a just, sustainable and vibrant Food System for Moreland. No: Actions Measures Targets Qtr X 1 Undertake a Community At completion of June 2020 1 Food Hub Feasibility Study in study, present at September 2020 FY2020/21 the north of Moreland Councillor briefing Accountable: Arden Joseph Budget: Resourcing: Responsible: Bernadette Hetherington $120K OPEX Department: Community Development

Branch: Community Wellbeing 2019/20 FIRST QUARTER REPORTING STATUS A report mapping the key contributors to a Food Hub in the North has been On Target completed. This will inform the feasibility study. 2019/20 SECOND QUARTER REPORTING STATUS Draft Food Hub feasibility study on track On Target 2019/20 THIRD QUARTER REPORTING STATUS Community consultation has occurred. On Target Impact of Covid-19 on delivery of item above No Impact 2019/20 FOURTH QUARTER REPORTING STATUS Ongoing community consultation was delayed due to Covid-19 impacts. The Behind Target final Food Hub feasibility study has been rescheduled for completion in the first quarter of 2020/21. Following this work, future action for this CAP item Revised Target will be transferred to ‘business as usual’. Q1 2020/21 Impact of Covid-19 on delivery of item above: Community consultation Moderate was affected by Covid-19 State of Emergency restrictions. Impact 2019/20 ACTION REVISED FOR 2020/21 DELIVERY CAP 2 PROCEEDING FOR THE REVISED ACTION IN 2020/21

CAP: 3 Key Priority: C1. Achieve higher levels of social cohesion for our multicultural, established and newly arrived community, by fostering opportunities for shared learning and celebration Deliverable: C1c) Indigenous employment program – scope and implement a new indigenous employment program to increase the proportion of Aboriginal and Torres Strait Islander staff employed by Moreland City Council. No Actions Measures Targets Qtr X : 1 Data gathering on Completion of report with September 2017 1 current population data figures. and Moreland employment data

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Connected Communities Council Action Plan 2019/20

2 Bench marking and Completion of a report into December 2017 2 information gathering current trends, approaches on current practises and policies within Moreland and externally 3 Councillor briefing on Councillor briefing February 2017 3 status and information / data compiled 4 Scope proposed Completion of scoping Presentation of 4 employment program document and proposal for proposed program to the creation employment Council by June 2018 program Department: Organisation Development Budget: Resourcing: Branch: Human Resources $30k 2017/18 FIRST QUARTER REPORTING STATUS 1. ABS data shows the Indigenous population of Moreland as 0.5% of the Achieved total population of the municipality. Internal system has recorded two employees that recognise as Aboriginal or Torres Strait Islander. 2. Benchmarking and information gathering on current practices within On Target Moreland is progressing with a final report incorporating population and employment data to be submitted in December 2017. 3. On track On Target 4. On track On Target 2017/18 SECOND QUARTER REPORTING STATUS 1. ABS data shows the Indigenous population of Moreland as 0.5% of the Achieved total population of the municipality. Internal system has recorded two employees that recognise as Aboriginal or Torres Strait Islander. 2. Benchmarking and information gathering on current practices within Achieved Moreland is progressing with a final report incorporating population and employment data to be submitted in December 2017. 3. Draft report has been completed but briefing to Council has been delayed Behind Target until March. It is still expected that we will meet our end of year commitment. 4. On track On Target 2017/18 THIRD QUARTER REPORTING STATUS 1. ABS data shows the Indigenous population of Moreland as 0.5% of Achieved the total population of the municipality. Internal system has recorded two employees that recognise as Aboriginal or Torres Strait Islander. 2. Benchmarking and information gathering on current practices within Achieved Moreland is progressing with a final report incorporating population and employment data to be submitted in December 2017. 3. Research completed and briefing to Council undertaken in March. Achieved 4. Work continues for developing more inclusive employment strategies at On Target Moreland which result in expanded participation of jobseekers. No further report to Council is required.

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Connected Communities Council Action Plan 2019/20

2017/18 FOURTH QUARTER REPORTING STATUS 1. ABS data showing the Indigenous population of Moreland as 0.5% of Achieved the total population of the municipality. Internal system has recorded two employees that recognise as Aboriginal or Torres Strait Islander. 2. Benchmarking and information gathering on current practices within Achieved Moreland is progressing with a final report incorporating population and employment data to be submitted in December 2017. 3. Research completed and briefing to Council undertaken in March. Achieved 4. Work continues for developing more inclusive employment strategies at Achieved Moreland which resulted in expanded participation of jobseekers. Statements regarding diversity have been incorporated in the new Human Resource system. Ongoing work to embed inclusive employment practises in the recruitment process will continue into 18/19. 2017/18 ACTIONS DELIVERED CAP 3 CLOSED IN 2017/18

CAP: 4 Key Priority: C1. Achieve higher levels of social cohesion for our multicultural, established and newly arrived community, by fostering opportunities for shared learning and celebration Deliverable: C1d) Library Services Strategy 2019/2023 - fostering community connectedness; lifelong learning, creativity and wellbeing No: Actions Measures Targets Qtr X 1 Implement a program of Councillor connect article December 2019 2 "Maker Space" activities to on implementation of provide technical and program creative opportunities for the community 2 Undertake community Draft findings and report to June 2020 4 consultation, costings and Moreland Libraries benchmarking regarding Advisory Committee library opening hours (MorLAC) Accountable: Arden Joseph Budget: Resourcing: Department: Community Development Base and CAPEX Base budget $1.06M Branch: Cultural Development 2019/20 FIRST QUARTER REPORTING STATUS 1. Equipment has been purchased for Maker Space activities. Program of On Target activities is in development. 2. Initial planning has commenced for community consultation regarding On Target library opening hours.

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Connected Communities Council Action Plan 2019/20

2019/20 SECOND QUARTER REPORTING STATUS 1. Maker Space program of activities implemented and promoted Achieved (D19/490852 flyer). Councillor Connect item prepared for January 2020 edition. 2. Community consultation completed. Consultation findings and On Target recommendations being analysed. 2019/20 THIRD QUARTER REPORTING STATUS 1. Maker Space program implementation was achieved in the second Achieved quarter. 2. Findings presented to Moreland Libraries Advisory Committee (MorLAC). Achieved MorLAC recommended proposed library opening hours. Impact of Covid-19 on delivery of item above: Presentation of proposed High Impact library hours to Council will be delayed. All Libraries currently closed until further notice. 2019/20 FOURTH QUARTER REPORTING STATUS 1. Maker Space program implementation was achieved in the second Achieved quarter. 2. Findings presented to MorLAC in the third quarter. Achieved Impact of Covid-19 on delivery of item above: There are limited opening High Impact hours at 2 libraries due to Covid-19 State of Emergency restrictions. Other temporary closures may occur in the future if restrictions escalate. 2019/20 ACTIONS DELIVERED CAP 4 PROCEEDING WITH NEW ACTIONS IN 2020/21

CAP: 5 Key Priority: C2. Set a clear vision and strategy for aquatics, leisure and sporting facilities to meet ongoing community needs Deliverable: C2a) Aquatic and Leisure Strategy- identify infrastructure / asset condition / trends, current needs and future expectations No: Actions Measures Actions Qtr X 1 Brunswick Baths – Complete February 2020 3 reprofiling pool construction 2 Coburg Leisure Centre - Complete June 2020 2 modifications change construction December 2020 FY2020/21 room facilities Accountable: Arden Joseph Budget: Resourcing: Responsible: Bernadette Hetherington Aquatics Infrastructure Officer resource. Program: $2.5M (CAPEX) Specialist Department: Community Development Aquatics & Leisure Mgmt. contractors Branch: Community Wellbeing Operations: $547K (OPEX)

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Connected Communities Council Action Plan 2019/20

2019/20 FIRST QUARTER REPORTING STATUS 1. Tender process completed. Works scheduled to commence On Target 30 September 2019. 2. Scope for architect and consultant appointments being undertaken for On Target design and documentation works. 2019/20 SECOND QUARTER REPORTING STATUS 1. Works commenced and are on track for early completion. On Target 2. Architect and consultant for design and documentation works appointed. On Target 2019/20 THIRD QUARTER REPORTING STATUS 1. All works completed with the launch held on 7 February 2020 Achieved 2. Works tendered. Architect and consultant for design and documentation On Target works have been appointed. Scheduled to commence June 2020 Impact of Covid-19 on delivery of item above: None, may change for No Impact 2019/20 fourth quarter. 2019/20 FOURTH QUARTER REPORTING STATUS 1. Works completed and launched in the third quarter. Achieved 2. Awarded contract in April 2020 and started works in late May 2020. There On Target were Covid-19 delays associated with shipping filters from overseas. Construction rescheduled for completion at the end of the second quarter in 2020/21. Council’s adopted 2020/21 CAP has endorsed this revised target date. Works are on-track for this updated target Impact of Covid-19 on delivery of item above: Council’s meeting schedule Minor Impact was affected by Covid-19 State of Emergency restrictions. This resulted in a delay for awarding the contract. Contractors advised the shipping delay from USA was due to Covid-19 implications in that country. Further escalation of the Covid-19 State of Emergency in 2020/21 may further impact construction. ONE 2019/20 ACTION DELIVERED, OTHER IS ON TARGET FOR 2020/21 DELIVERY CAP 5 PROCEEDING FOR THE ON TARGET ACTION IN 2020/21

CAP: 6 Key Priority: C2. Set a clear vision and strategy for aquatics, leisure and sporting facilities to meet ongoing community needs Deliverable: C2b) Oak Park construction and ongoing operations - Build and open No: Actions Measures Targets Qtr X 1 Complete construction of the Oak Construction works October 2018 2 Park Sports and Aquatic Precinct completed 2 Opening of the Oak Park Leisure Facility open to public November 2018 2 Centre Accountable: Grant Thorne / Arden Joseph Budget: Resourcing: $8.5m CAPEX PM, Building Projects. Responsible: Greg Gale / Joe Luppino Contracted Service Provider Department: City Infrastructure / (YMCA). External contractor and consultants Community Development Branch: Capital Works Planning and Delivery/Community Wellbeing

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Connected Communities Council Action Plan 2019/20

2018/19 FIRST QUARTER REPORTING STATUS 1. The construction of the Oak Park Sports and Aquatic Precinct reached Achieved completion on 6 September 2018, ahead of schedule. The facility has been handed over to the YMCA in preparation for the 2018/19 summer season, opening on 29 October 2018. 2. Civic launch scheduled for 17 October, opening date 29 October 2018. On Target 2018/19 SECOND QUARTER REPORTING STATUS 1. The construction of the Oak Park Sports and Aquatic Precinct reached Achieved completion on 6 September 2018, ahead of schedule. The facility has been handed over to the YMCA in preparation for the 2018/19 summer season, opening on 29 October 2018. 2. Successful opening on the 29 October 2018. Achieved 2018/19 ACTIONS DELIVERED CAP 6 CLOSED IN 2018/19

CAP: 7 Key Priority: C2. Set a clear vision and strategy for aquatics, leisure and sporting facilities to meet ongoing community needs Deliverable: C2c) Municipal Public Health and Wellbeing Plan 2017-21: outlines our approach for healthy people and communities, including partnerships. No: Actions Measures Targets Qtr X 1 Monitor the Year 2 actions progressed October 2019 2 implementation of Year 2 and included as part of Action Plan Year 2 report to be presented at Council Meeting Accountable: Arden Joseph Budget: Resourcing: Responsible: Bernadette Hetherington Base

Department: Community Development Branch: Community Wellbeing 2019/20 FIRST QUARTER REPORTING STATUS Year 2 implementation plan results including achievement to be reported to On Target Council in October 2019. 2019/20 SECOND QUARTER REPORTING STATUS Year 2 implementation plan results including achievement were reported to Achieved Council in October 2019.

2019/20 ACTION DELIVERED CAP 7 PROCEEDING WITH A NEW ACTION IN 2020/21

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Connected Communities Council Action Plan 2019/20

CAP: 8 Key Priority: C2. Set a clear vision and strategy for aquatics, leisure and sporting facilities to meet ongoing community needs Deliverable: C2d) Upgrades and management of active sporting infrastructure, including pavilions and surfaces - develop a holistic approach to the management and upgrades of active sporting infrastructure in Moreland. No: Actions Measures Targets Qtr X 1 Complete female friendly Construction June 2020 1 changerooms at Cole Reserve completed September 2020 FY2020/21 2 Complete the construction of Construction June 2020 4 clubhouse at Glen Cairn Tennis completed Club (Mailer Reserve) 3 Complete female friendly Construction June 2020 3 changerooms at Reddish Reserve completed Accountable: Arden Joseph Budget: Resourcing: Responsible: Bernadette Hetherington CAPEX Officer resources. Cole Reserve: $530K Specialist consultant Department: Community Development Mailer Reserve: $500K support. Contractors. Branch: Community Wellbeing Reddish Reserve: $330K Vic Gov grants 2019/20 FIRST QUARTER REPORTING STATUS 1. Cole Reserve - tender has closed and is currently being evaluated. On Target 2. Glen Cairn Tennis Club - initial consultation with club completed, architect On Target developing plans with a view to go out to tender in November 2019. 3. Reddish Reserve - works have commenced and should be completed by On Target end of December 2019. 2019/20 SECOND QUARTER REPORTING STATUS 1. Cole Reserve - tender evaluated and on track. On Target 2. Glen Cairn TC - Contract awarded to preferred contractor. Works to On Target commence February 2020. 3. Reddish Reserve - construction works completed. Handover from On Target contractor to Council in January 2020 2019/20 THIRD QUARTER REPORTING STATUS 1. Cole Reserve - Contract awarded to preferred contractor. Works to On Target commence April 2020. Impact of Covid-19 on delivery of item above No impact 2. Glen Cairn TC - Works on-site are progressing well. On Target Impact of Covid-19 on delivery of item above No impact 3. Reddish Reserve - construction works completed. Handover from Achieved contractor to Council undertaken January 2020 Impact of Covid-19 on delivery of item above No impact

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Connected Communities Council Action Plan 2019/20

2019/20 FOURTH QUARTER REPORTING STATUS 1. Cole Reserve - Contract delayed. The construction has been rescheduled Behind Target for completion in the first quarter of 2020/21. Revised Target Q1 2020/21 Impact of Covid-19 on delivery of item above: The contract was delayed Moderate for six weeks in the fourth quarter due to Covid-19 State of Emergency Impact restrictions. Modular buildings are made inside a warehouse where social distancing requirements affects work by tradespeople. 2. Glen Cairn TC - Works completed. Handover from contractor to Council Achieved done in June 2020. Impact of Covid-19 on delivery of item above No Impact 3. Reddish Reserve – Works completed. Handover from contractor to Achieved Council done in the third quarter. Impact of Covid-19 on delivery of item above No Impact TWO 2019/20 ACTIONS DELIVERED, ONE REVISED FOR 2020/21 DELIVERY CAP 8 PROCEEDING FOR THE REVISED ACTION AND NEW ACTIONS IN 2020/21

CAP: 9 Key Priority: C2. Set a clear vision and strategy for aquatics, leisure and sporting facilities to meet ongoing community needs Deliverable: C2e) Recreation planning - Develop a strategic approach to sporting infrastructure and precinct requirements across the municipality to better plan for and align infrastructure to ongoing community needs No: Actions Measures Targets Qtr X 1 Adopt the Sport and Active Council report presented November 2019 2 Recreation framework at Council meeting Accountable: Arden Joseph Budget: Resourcing: Responsible: Bernadette Hetherington As required Officer resources. Specialist consultant support. Vic Gov Department: Community Development grant. Branch: Community Wellbeing 2019/20 FIRST QUARTER REPORTING STATUS The Sport and Active Recreation framework is currently in draft and on target On Target to be presented as a report to the November Council meeting. 2019/20 SECOND QUARTER REPORTING STATUS Moreland Sport and Active Recreation Strategy was completed and adopted Achieved by Council at its meeting in November 2019. Future progress to implement the strategy will be ‘business as usual’ in 2020/21. 2019/20 ACTION DELIVERED CAP 9 CLOSED IN 2019/20

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Connected Communities Council Action Plan 2019/20

CAP: 10 Key Priority: C3. Determine the best way for Moreland to continue supporting our community throughout, and after Aged Care & NDIS reforms Deliverable: C3a) Responding to Aged Care Reforms No: Actions Measures Targets Qtr X 1 Monitor Commonwealth funding Update to be provided June 2020 4 (CHSP/RAS) and provide advice to at a Councillor briefing Council (subject to timely Commonwealth and State information provision) Accountable: Arden Joseph Budget: Resourcing: Responsible: Ros Pruden Also funding Base opportunities sought Department: Community Development as required Based on Branch: Aged and Community Support annual action plans 2019/20 FIRST QUARTER REPORTING STATUS No new information from the Commonwealth during this quarter. On Target 2019/20 SECOND QUARTER REPORTING STATUS Implementation of Streamlined Assessment Service has been delayed. On Target Regional Assessment Service (RAS) extension announced to 31 March 2021. Workshop held with Councillors 16 December 2019 to discuss future of RAS. 2019/20 THIRD QUARTER REPORTING STATUS The Commonwealth Government has advised the Streamlined Assessment On Target Service will not be put to tender. It is expected a further RAS funding extension will be announced. Impact of Covid-19 on delivery of item above: The Royal Commission into Moderate Aged Care Quality and Safety has suspended all hearings and workshops. Impact Future findings are likely to impact the Commonwealth’s decisions on the future of the Commonwealth Home Support Program (CHSP). 2019/20 FOURTH QUARTER REPORTING STATUS In addition to the 16 December 2019 workshop, Councillors were briefed with Achieved a Councillor Connect update in May 2020.

A CHSP funding agreement extension to 30 June 2022 was received and executed. Council will continue to deliver CHSP services as per the agreement to 30 June 2022. Impact of Covid-19 on delivery of item above: The Royal Commission into Moderate Aged Care Quality and Safety continued to suspend all hearings and Impact workshops. The Commission’s future findings are likely to impact the Commonwealth Government’s decisions on the future of the CHSP. 2019/20 ACTION DELIVERED CAP 10 PROCEEDING WITH NEW ACTIONS IN 2020/21

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Connected Communities Council Action Plan 2019/20

CAP: 11 Key Priority: C3. Determine the best way for Moreland to continue supporting our community throughout, and after Aged Care & NDIS reforms Deliverable: C3b) Living and Ageing Well in Moreland Strategy - Improved Health and Wellbeing outcomes for Seniors in Moreland No: Actions Measures Targets Qtr X 1 Living and Ageing Well in Year 1 actions June 2020 3 Moreland Framework: progressed and December 2020 FY2020/21 implement agreed Year 1 presented at a actions Council Meeting Accountable: Arden Joseph Budget: Resourcing: Responsible: Ros Pruden Other funding Base opportunities sought Department: Community Development as required Based on Branch: Aged and Community Support annual action plans. 2019/20 FIRST QUARTER REPORTING STATUS Living and Ageing Well Officer position approved and advertised. On Target 2019/20 SECOND QUARTER REPORTING STATUS Living and Ageing Well Officer appointed and commenced. Age Friendly On Target Advisory Group advertised, and applications received. 2019/20 THIRD QUARTER REPORTING STATUS Age Friendly Ambassadors program developed. On Target Impact of Covid-19 on delivery of item above: Due to Covid-19, the focus Moderate is now on supporting Moreland’s socially isolated older people. The Impact Ambassador program is on-hold. 2019/20 FOURTH QUARTER REPORTING STATUS An internal ‘Social Connection for Older People’ working group was Behind Target established in response to social isolation concerns for older people during their Covid-19 State of Emergency isolation. Revised Target A program of initiatives has begun. These include linking people via voice Q2 2020/21 and video chat, increased meal deliveries, increased shopping support, loan of iPads and community art projects.

Arising from the need to support older people through the Covid-19 State of Emergency, a progress report to Council for implementing the Living and Ageing Well in Moreland Framework has been rescheduled to the second quarter in 2020/21. Following this work, future action for this CAP item will be transferred to ‘business as usual’. Impact of Covid-19 on delivery of item above: The focus on supporting Moderate Moreland’s socially isolated older people during the pandemic has continued. Impact The Ambassador program remained on-hold due to Covid-19 State of Emergency restrictions. 2019/20 ACTION REVISED FOR 2020/21 DELIVERY CAP 11 PROCEEDING FOR REVISED ACTION IN 2020/21

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Connected Communities Council Action Plan 2019/20

CAP: 12 Key Priority: C3. Determine the best way for Moreland to continue supporting our community throughout, and after Aged Care & NDIS reforms Deliverable: C3c) Disability: Responding to NDIS reforms No: Actions Measures Targets Qtr X 1 Post NDIS rollout: Update to be Dependent on client 3 undertake Service review of provided at a transition to NDIS FY2020/21 client needs to determine Councillor briefing December 2020 future service delivery Accountable: Arden Joseph Budget: Resourcing: Responsible: Ros Pruden $150K (OPEX) Base Department: Community Development Branch: Aged and Community Support 2019/20 FIRST QUARTER REPORTING STATUS Updated funding (post NDIS rollout) received from DHHS and being On Target reviewed in line with service delivery demands. 2019/20 SECOND QUARTER REPORTING STATUS Undertook review of current HACC-PYP clients and their goals and needs. On Target 2019/20 THIRD QUARTER REPORTING STATUS Focus on service delivery and impacts of Covid-19 on service access. On Target Impact of Covid-19 on delivery of item above: Responding to changed Moderate service needs Based on the impact of the Covid-19 State of Emergency on Impact the client group. 2019/20 FOURTH QUARTER REPORTING STATUS During the Covid-19 State of Emergency there has been a focus on service Behind Target delivery and access for vulnerable people living in insecure homes, such as rooming houses. To enable this focus, progress for the post NDIS service Revised Target review has been rescheduled to the second quarter of 2020/21. Following Q2 2020/21 this work, future action for this CAP item will be transferred to ‘business as usual’. Impact of Covid-19 on delivery of item above: Continued to respond to Moderate changed service needs, based on the impact of the Covid-19 State of impact Emergency on the client group. 2019/20 ACTION REVISED FOR 2020/21 DELIVERY CAP 12 PROCEEDING FOR THE REVISED ACTION IN 2020/21

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Connected Communities Council Action Plan 2019/20

CAP: 13 Key Priority: C4. Enhance family and children’s services to meet the needs of Moreland’s growing population and increasing birth rate. Deliverable: C4a) Moreland Early Years Strategy 2016-20 – improved health, wellbeing and education outcomes for all children in Moreland No: Actions Measures Targets Qtr X 1 Finalise concept plan for Concept plan, to be December 2 refurbishment of Merlynston MCH communicated via 2019 Councillor Connect 2 Develop proposal for Proposal to be June 2020 4 redevelopment of Hadfield MCH presented at a June 2021 FY2020/21 and Kindergarten Councillor briefing 3 Implement partnership with Program to be June 2020 4 DadsInc to support fathers in communicated via Moreland Councillor Connect Accountable: Arden Joseph Budget: Resourcing: Responsible: Barry Hahn Merlynston Base MCH Centre Department: Community Development $348K (Capex) Branch: Early Years & Youth 2019/20 FIRST QUARTER REPORTING STATUS 1. Concept Plan for the refurbishment of Merlynston MCH is under On Target development and due to be finalised in October. 2. Scoping of options and development of concept plan for redevelopment of On Target Hadfield MCH and Kindergarten underway. 3. Partnership with DadsInc established and one dads group established. On Target 2019/20 SECOND QUARTER REPORTING STATUS 1. Project scheduled to commence in February and be completed by late Achieved April. Councillors updated via Councillor Connect. 2. Concept Plan and budget proposal presented to MEG 17 Dec 2019. On Target

3. The target to establish two dads groups has been exceeded with five Achieved groups established. Councillors informed via Councillor Connect. 2019/20 THIRD QUARTER REPORTING STATUS 1. Concept plan got Merlynston MCH achieved in second quarter. Achieved 2. Proposal submitted for consideration in the 2020/21 capital budget On Target program Impact of Covid-19 on delivery of item above: No Impact 3. Partnership with DadsInc achieved in second quarter. Achieved 2019/20 FOURTH QUARTER REPORTING STATUS 1. Concept plan got Merlynston MCH achieved in second quarter Achieved 2. The Hadfield MCH and Kindergarten proposal has been rescheduled and Behind Target a 10-year Early Years Infrastructure Plan is being developed. Council will receive a briefing about this before the end of 2020/21. The feasibility of Revised Target redeveloping the Hadfield MCH and kindergarten will be reconsidered in Q4 2020/21

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Connected Communities Council Action Plan 2019/20

future budgets, once details of the Victorian Government's capital works funding program for enabling universal access to 3-year-old kindergarten is known. Impact of Covid-19 on delivery of item above: No impact this quarter. No Impact Future scheduling may be affected by organisational priorities arising from the Covid-19 State of Emergency. 3. Partnership with DadsInc achieved in second quarter. Achieved TWO 2019/20 ACTIONS DELIVERED, ONE REVISED FOR 2020/21 DELIVERY CAP 13 PROCEEDING FOR THE REVISED ACTION AND NEW ACTIONS IN 2020/21

CAP: 14 Key Priority: C4. Enhance family and children’s services to meet the needs of Moreland’s growing population and increasing birth rate. Deliverable: C4b) Moreland Playspace Strategy 2016 – 2020: Encourage increased participation of adults and children in passive outdoor activities. No: Actions Measures Targets Qtr X 1 Action: Implement Complete playground upgrades as per June 2020 4 Playspace strategy Play Strategy action plan: - various locations ⁻ Johns Reserve, West Brunswick ⁻ Anderson Reserve, Coburg ⁻ Oak Park Reserve, Oak Park ⁻ Palazzolo Park (Willow Grove) / Mailer Reserve Coburg ⁻ Raeburn Reserve, Pascoe Vale ⁻ Hudson Reserve, West Brunswick Accountable: Grant Thorne Budget: Resourcing: Responsible: Andrew Dodd CAPEX $437K CAPEX funded from Open Space Reserve Department: City Infrastructure Branch: Open Space and Street Cleansing 2019/20 FIRST QUARTER REPORTING STATUS Planning and site analysis complete for all play upgrade sites. Design and On Target consultation for Anderson, Hudson and Raeburn Reserves is underway. Construction planned to commence in October and nearing completion by end of 2019. All sites on track for completion before EOFY. 2019/20 SECOND QUARTER REPORTING STATUS All sites on track for completion before EOFY. On Target Note: Delays in Tinning and West Street Demolition 2019/20 THIRD QUARTER REPORTING STATUS All sites on track for completion by EOFY. On Target Impact of Covid-19 on delivery of item above No Impact

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Connected Communities Council Action Plan 2019/20

2019/20 FOURTH QUARTER REPORTING STATUS All seven playground improvement projects were completed by 30 June 2020, Achieved on time and in budget. Further progress to implement the Playspace Strategy will be ‘business as usual’ in 2020/21. Impact of Covid-19 on delivery of item above No Impact 2019/20 ACTIONS DELIVERED CAP 14 CLOSED IN 2019/20

CAP : 15 Key Priority: C5. Better equip our young people for employment and provide opportunities to actively participate in civic life Deliverable: C5a) OXYGEN Youth Facility - completion of final stages: investing in young people through services and youth friendly spaces No: Actions Measures Targets Qtr X 1 Construction of final Construction complete Construction completed 2 stages completed by November 2017 Accountable: Grant Thorne Budget: Resourcing: Responsible: Greg Gale $1.3m CAPEX PM, Building Projects. External Contractor Department: City Infrastructure Branch: Capital Works Planning and Delivery 2017/18 FIRST QUARTER REPORTING STATUS The prefabricated building modules were delivered and installed on site in On Target October 2017, with the remaining site works to be completed in November 2017. Delays in design documentation and approvals impacted construction. 2017/18 SECOND QUARTER REPORTING STATUS Works complete and facility in operation. Achieved 2017/18 ACTIONS DELIVERED CAP 15 CLOSED IN 2017/18

CAP: 16 Key Priority: C5. Better equip our young people for employment and provide opportunities to actively participate in civic life Deliverable: C5b) Implement the current oxYgen Phase 2 Report and action plan and develop a new Youth Strategy in 2018 - investing in young people through services and spaces. No: Actions Measures Targets Qtr X 1 Adopt the strategy Report to be presented November 2019 2 at a Council meeting Accountable: Arden Joseph Budget: Resourcing: Responsible: Barry Hahn Youth Strategy: $30K Existing Officer resource, Input from Oxygen Committee and Department: Community other partners / young people, Development

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Connected Communities Council Action Plan 2019/20

Branch: Early Years & Youth Consultant to implement Resilience Survey, Consultant to support the development of Youth Strategy 2019/20 FIRST QUARTER REPORTING STATUS Comprehensive community consultation occurred to help inform the strategy Achieved which included: • 2,300 inputs from young people via surveys, interviews and focus groups • 45 local primary and secondary school representatives • 25 different local service organisations had input and • benchmarking occurred with 8 local governments. The Oxygen Youth Committee were consulted regularly during the development of the strategy and Councillors briefed at the Council Briefing held on 15 April 2019.

Following public consultation of the draft strategy, the final strategy was adopted at the August 2019 Council meeting.

An implementation plan is currently being developed which will prioritise actions during the first two years and will be presented to Council later this year. 2019/20 SECOND QUARTER REPORTING STATUS Implementation Plan adopted by Council at the December meeting. Further Achieved progress to implement the Youth Strategy will be ‘business as usual’ in 2020/21. 2019/20 ACTIONS DELIVERED CAP 16 CLOSED IN 2019/20

CAP: 17 Key Priority: C6. Help people feel safer in our neighbourhoods

Deliverable: C6a) Lighting of Upfield Bike track - to ensure safety for users and increase usability. No: Actions Measures Targets Qtr X 1 Install lighting from All lighting works June 2020 4 Western Ring Rd to Park constructed by Vic Roads for Council’s street, excluding Tinning to be completed in FY20. advocacy to O'Hea Streets (LXRP (LXRP project area to be project area) completed in FY21) Accountable: Kirsten Coster Budget: Resourcing: Responsible: Olivia Wright Fully funded by Vic Base Roads Department: City Futures

Branch: City Change

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Connected Communities Council Action Plan 2019/20

2019/20 FIRST QUARTER REPORTING STATUS The Department of Transport (formerly VicRoads) will be delivering this On Target lighting as part of the Box Forest to Western Ring Road shared path project in the first half of 2020, subject to approvals from VicTrack. 2019/20 SECOND QUARTER REPORTING STATUS The Department of Transport (formerly VicRoads) will be delivering this On Target lighting as part of the Box Forest to Western Ring Road shared path project in the first half of 2020, subject to approvals from VicTrack. 2019/20 THIRD QUARTER REPORTING STATUS This is a Department of Transport (formerly VicRoads) deliverable, who has Behind Target advised this project will not be delivered until 2020/21. Impact of Covid-19 on delivery of item above: Delay due to Department of No Impact Transport decision to progress project in 2021/22 2019/20 FOURTH QUARTER REPORTING STATUS This is a Department of Transport (DoT) deliverable, who has advised their Council project will be progressed in 2020/21. DoT also advises their project is Advocacy designed and ready to be tendered as part of their greater Upfield Shared Achieved user Path extension. DoT are currently working through licensing issues for the shared path.

Council wrote to the Minister for Transport (see agenda item DCF82/19 for November 2019 Council meeting) and is currently pursing updates from DoT. Council officers will continue to advocate for progress, this will be done as ‘business as usual’ in 2020/21. Impact of Covid-19 on delivery of item above: No impacts in the fourth No Impact quarter. There may be impacts on DoT’s ability to progress works in 2020/21 if Covid-19 State of Emergency restrictions escalate. 2020/21 COUNCIL ADVOCACY ACHIEVED CAP 17 CLOSED IN 2019/20

CAP : 18 Key Priority: C6. Help people feel safer in our neighbourhoods

C6b) Moreland Flood Mapping Upfield Bike track: - review & update the Drainage Asset Management Strategy 2006 to reduce the risk to community No: Actions Measures Targets Qtr X 1 Engage specialist Contract signed Contract signed by 2 consultants to undertake October 2017 flood mapping with in Moreland. 2 Undertake flood modelling Flood mapping completed Flood mapping 4 works and produce done by 30 June various mapping 2018 Accountable: Grant Thorne Budget: Resourcing: Responsible: Greg Gale $140k OPEX PM. Engineering Services. External Department: City Infrastructure Consultant Branch: Capital Works Planning and Delivery

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Connected Communities Council Action Plan 2019/20

2017/18 FIRST QUARTER REPORTING STATUS 1. Specialist Consultant (Engeny Water Management) was engaged in Achieved September 2017 to undertake the flood modelling work and prepare the flood mapping. 2. The Consultant has commenced the data collection stage of the project On Target and is on target for completion by 30 June 2018. 2017/18 SECOND QUARTER REPORTING STATUS 1. Specialist Consultant (Engeny Water Management) was engaged in Achieved September 2017 to undertake the flood modelling work and prepare the flood mapping. 2. The Consultant is finalising data validation in order to establish models On Target and remains on target for completion by 30 June 2018. 2017/18 THIRD QUARTER REPORTING STATUS 1. Specialist Consultant (Engeny Water Management) was engaged in Achieved September 2017 to undertake the flood modelling work and prepare the flood mapping. 2. With the municipality divided into several models to reflect the drainage On Target catchments, most of the models have now been established and are undergoing analysis. The project remains on target for completion by 30 June 2018. 2017/18 FOURTH QUARTER REPORTING STATUS 1. Specialist Consultant (Engeny Water Management) was engaged in Achieved September 2017 to undertake the flood modelling work and prepare the flood mapping. 2. The flood modelling has been done, with mapping layers suitable for GIS. Achieved 2017/18 ACTIONS DELIVERED CAP 18 CLOSED IN 2017/18

CAP : 19 Key Priority: C6. Help people feel safer in our neighbourhoods

Deliverable: C6c) Local Law Review - Review of statutory document that guides local policy and enforcement of City amenity No: Actions Measures Targets Qtr X 1 Finalise Review and Local Law adopted and January 2018 3 develop set of gazetted guidelines to sit Guidelines developed June 2018 4 behind the Local Law Accountable: Grant Thorne Budget: Resourcing: Responsible: Sandra Troise Base Compliance team Department: City Infrastructure

Branch: Strategic Transport & Compliance

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Connected Communities Council Action Plan 2019/20

2017/18 FIRST QUARTER REPORTING STATUS Draft Proposed General Local Law presented at the July Council meeting. On Target Draft (with amendments) adopted for consultation.

Community consultation period and hearing of submissions has been conducted.

Submissions currently being considered, and an amended draft will be presented to Council for consideration. 2017/18 SECOND QUARTER REPORTING STATUS The General Local Law was adopted at the December Council meeting. Achieved 2017/18 THIRD QUARTER REPORTING STATUS Guidelines, application forms and permits developed and currently in use. Achieved Pathway updates completed. Web updates completed. 2017/18 ACTIONS DELIVERED CAP 19 CLOSED IN 2017/18

CAP : 20 Key Priority: C6. Help people feel safer in our neighbourhoods

Deliverable: C6d) Review Domestic Animal Management Plan (DAMP) - legislative requirement that guides Animal Management for the City. No: Actions Measures Targets Qtr X 1 Finalise Review and DAMP adopted by Council October 2017 2 develop set of guidelines to sit behind the DAMP Accountable: Grant Thorne Budget: Resourcing: Responsible: Sandra Troise Base Compliance unit

Department: City Infrastructure

Branch: Strategic Transport & Compliance 2017/18 FIRST QUARTER REPORTING STATUS Draft DAMP has been developed. On Target 2017/18 SECOND QUARTER REPORTING STATUS DAMP was adopted at the December 2017 Council meeting. Achieved 2017/18 ACTIONS DELIVERED CAP 20 CLOSED IN 2017/18

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Progressive City Council Action Plan 2019/20

CAP: 21 Key Priority: P1. Enhance liveability, affordability and sustainability by guiding growth, and excellence in urban design and development Deliverable: P1a) Virtual Moreland: Improve Council's decision-making process and put Moreland at the forefront of using virtual reality for planning and consultation No: Actions Measures Targets Qtr X 1 Update to Council on Councillor Connect update April 2020. 4 achievements Accountable: Kirsten Coster Budget: Resourcing: Responsible: Narelle Jennings (A) Base

Department: City Futures Branch: City Strategy and Design 2019/20 FIRST QUARTER REPORTING STATUS Activities in first quarter include: On Target • Working with Open Space regarding use of virtual reality as part of community consultation for Tinning St ‘park close to home.’ • Discussions with Urban Planning re incorporation of Virtual Moreland (VM) requirements in Planning Scheme. • Prepared VR model for pre-app meeting to assist decision making. 2019/20 SECOND QUARTER REPORTING STATUS Activities in second quarter include: On Target • Working with Open Space regarding use of virtual reality as part of community consultation for West Street ‘park close to home’; • Discussions with Urban Planning re incorporation of VM requirements in Planning Scheme; • Councillors updated on consultation activities via ‘Connect’. 2019/20 THIRD QUARTER REPORTING STATUS Activities in third quarter include: On Target • Council's Virtual Moreland stall was set up at the Sydney Road Street Party, so that the community were able to use the My Virtual Moreland virtual reality tools, to provide feedback on the design of a new park at 260 Sydney Road, by dropping in pre-defined objects such as grass, rugs, trees, seating, shade structures and drinking fountains. • The SmartARt project saw ten iconic murals by local and international artists come to life for three months, with animation using the Eyejack augmented reality app. The event ended in late March with the murals being viewed over 1,100 times by the community. Impact of Covid-19 on delivery of item above No Impact 2019/20 FOURTH QUARTER REPORTING STATUS An update on third quarter activities was provided to Councillors in Achieved April 2020. Activities for the fourth quarter include: • Finishing the process for requesting 3D models for planning permit applications. • Preparing a 3D virtual tour of the streetscape works at the Mechanics Institute and Bonwick Street . • Capturing 3D data for Wheatsheaf road which can be used for community consultation and design for streetscapes. 20

Progressive City Council Action Plan 2019/20

• Capturing data for recently completed multi-storey developments in Activity Centres so Moreland’s 3D context model can be updated for these developments. Impact of Covid-19 on delivery of item above No Impact 2019/20 ACTIONS DELIVERED CAP 21 PROCEEDING WITH NEW ACTIONS IN 2020/21

CAP: 22 Key Priority: P1. Enhance liveability, affordability and sustainability by guiding growth, and excellence in urban design and development Deliverable: P1b) Better planning and development outcomes- improving the quality of development (note: supported by all deliverables outlined in this priority) No: Actions Measures Targets Qtr X 1. Engage 12-month Urban 12-month Urban design September 2018 11 Design Officer to provide officer engaged advice on an increased proportion of development application and upskill developers and other Council staff 2 Reporting of high density i) Present draft scorecards i) December 2018 2 and medium density to UEC for input Scorecards to UEC & Council ii) Report draft scorecards ii) February 2019 3 to Council 3 Monitor implementation of Report to Council on June 2019 4 Quality Development implementation of new Scorecards urban design officer and quality development scorecard(s) Accountable: Phillip Priest (A) Budget: Resourcing: Responsible: Kate Shearer 1 EFT Urban Design Input from UMUD. Officer, approx. $100k UMCS. Urban Planning Department: City Futures plus $30K OPEX carry Coordinator. Urban Branch: City Strategy and Design forward from 17/18 Designer 1 EFT 2018/19 FIRST QUARTER REPORTING STATUS 1. An Urban Design Officer commenced in the Urban Design Unit on Achieved 3 September 2018. 2. i) An Urban Environment Committee Meeting is scheduled for October On Target 2018; the draft scorecards will be presented for feedback. ii) The draft scorecards are on track to be reported to Council in Feb 2019. 3. Monitoring of the outputs of the Urban Design Officer and quality On Target development scorecard will be undertaken to inform the June 2019 Council Report.

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Progressive City Council Action Plan 2019/20

2018/19 SECOND QUARTER REPORTING STATUS 1. An Urban Design Officer commenced on 3 September 2018 and has been Achieved working to provide advice on medium density development applications and upskill developers and other Council staff through development of the Medium Density Design Advice Sheets. 2. i) The draft Scorecards were presented to the Urban Environment On Target Committee in October, and discussed with experts, the development industry, academics and others throughout November 2018. (Achieved)

ii) The Scorecard is on track to be reported to Council in February 2019. 3. A report to Council on implementation of new urban design officer and On Target quality development scorecard will be presented to the June 2019 meeting. 2018/19 THIRD QUARTER REPORTING STATUS 1. The Medium Density Urban Design officer has been continuing to provide Achieved advice on medium density development applications and finalise the Good Design Advice Sheets and the online Tree Selection Tool. 2. Council adopted a Trial Design Excellence Scorecard at the February Achieved Council Meeting (DCF3/19), for a 12-month trial period. 3. The Medium Density Urban Design officer has been continuing to provide On Target advice on medium density development applications and finalise the Good Design Advice Sheets and the online Tree Selection Tool. At the February 2019 Council Meeting, Council resolved to receive a report on the implementation of the Trial Design Excellence Scorecard in February 2020 (DCF3/19). 2018/19 FOURTH QUARTER REPORTING STATUS 1. The Medium Density Urban Design officer has been continuing to provide Achieved advice on medium density development applications, and a further four years of funding to continue an Urban Design – Design Advice Officer has been allocated. 2. Council adopted a Trial Design Excellence Scorecard at the February Achieved Council Meeting (DCF3/19), for a 12-month trial period. Outcomes of this Trial will be reported to Council in February 2020. 3. A Report to Council titled, ‘Better Planning and Development Outcomes Achieved through Additional Urban Design Resources’ was presented to the June Council Meeting. This report outlined the success of this role, and contribution it has made to better development outcomes. The quality development scorecard outcomes will be reported to Council in February 2020, as previously resolved by Council (DCF3/19). 2018/19 ACTIONS DELIVERED CAP 22 CLOSED IN 2018/19

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Progressive City Council Action Plan 2019/20

CAP: 23 Key Priority: P1. Enhance liveability, affordability and sustainability by guiding growth, and excellence in urban design and development Deliverable: P1c) Improved Planning Services - the engagement of two fixed term (time limited) urban planning officer roles to enable the branch to better respond to the increased number of planning permit applications and a 12-month planning enforcement officer role to respond to increase in planning compliance issues. No: Actions Measures Targets Qtr X 1 Fixed Term for 2 Review completed of service Report completed 4 planning officer impact achieved through positions ends at the appointment of 2 urban end of Year 2. Review planners for ongoing need 2 Two additional Fixed i) Enforcement officers Appoint 1 term planning appointed positions(s) enforcement positions ii) Review completed of Report completed 4 ends at Year 3 service impact achieved through appointment of two planning enforcement officers Accountable: Phillip Priest (A) Budget: Resourcing: Responsible: Stephen Meloury (A) $188k OPEX (this is for the 2 x Planning Officers. continuation of the two Planning 1 x B5 Planning Department: City Futures Officer roles in 2018/19). In Enforcement. 1 x B6 Branch: City Development addition, the 2018/19 budget bid Planning includes request for 2 additional Enforcement proactive Planning enforcement Officers (1 x B5 and 1 x B6 for 3 years) at total cost of $577k 2018/19 FIRST QUARTER REPORTING STATUS 1. Positions appointed in 2017. Achieved 2. i) Positions appointed and one re-advertised. On Target ii) Development of the revised proactive enforcement system is well progressed with reporting capability to inform the Council report in the fourth quarter. 2018/19 SECOND QUARTER REPORTING STATUS 1. Positions continue and are appointed to support Unit functions. Achieved 2. Both positions now appointed with officers to commence end of January. On Target 2018/19 THIRD QUARTER REPORTING STATUS 1. Positions continue and are appointed to support Unit functions. Achieved 2. Officers have commenced and a proactive enforcement program is On Target underway and on target. 2018/19 FOURTH QUARTER REPORTING STATUS 1. Report presented to the June Council meeting (DCF41/19), noting the Achieved performance of the team and resourcing going forward. 2. Report presented to June Council meeting (DCF41/19), noting the team’s Achieved performance over the last 12 months and noting the enhanced planning enforcement achievements and targets for the next 12 months. 2018/19 ACTIONS DELIVERED CAP 23 CLOSED IN 2018/19

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Progressive City Council Action Plan 2019/20

CAP: 24 Key Priority: P1. Enhance liveability, affordability and sustainability by guiding growth, and excellence in urban design and development Deliverable: P1d) Moreland Industrial Land Strategy (MILS) Implementation - Council initiated and proponent led planning scheme amendment packages. In addition to Council led amendment, proponent led amendment requests in accordance with the MILS will also be considered over the 4-year term. No: Actions Measures Targets Qtr X 1 Progress Amendment C164 Present Council’s July 2018 1 (Council led amendment to position at an implement MILS) including independent Planning an Independent Planning Panel Hearing Panel Hearing 1A Report to Council Panel Report to Council and November 2018 2 recommendations subject to Councils decision, submit Amendment C164 for approval to Minister for Planning 2 Proponent led amendments Progress proponent led Briefings as required As to implement MILS amendments to relevant (ongoing in 2018/19) implement MILS Accountable: Phillip Priest (A) Budget: Resourcing: Responsible: Kate Shearer Carry forward $90k 1 EFT B7 Strategic Planner. OPEX from 2017/2018 1 EFT B6 Strategic Planner. Department: City Futures financial year to pay for Unit Manager Amendments Branch: City Strategy and Design Planning Panel and adoption statutory fees 2018/19 FIRST QUARTER REPORTING STATUS 1. Council’s position on Amendment C164 was presented to an independent Achieved planning panel at a hearing that was held 4 June to 9 June 2018. 1A. Council received the report of the independent planning panel on On Target 7 August 2018. A report is proposed to be considered by Council at the November 2018 Council meeting. 2. Council Officers continue to communicate with proponents regarding On Target several proponent led amendments, which facilitate implementation of the MILS (Briefings with Councillors are arranged at key milestones). 2018/19 SECOND QUARTER REPORTING STATUS 1. Council’s position on Amendment C164 was presented to an independent Achieved planning panel at a hearing that was held 4 June to 9 June 2018. 1A. Council considered the Panel recommendations at their meeting 14 Achieved November 2018. The Amendment was split into 2 parts. Part 1 was adopted by Council at their meeting 14 November 2018. Council resolved to undertake further investigation regarding the use of the new Commercial 3 Zone for some of the land included in the Amendment (Part 2). A report to Council will be prepared once this investigation is complete. Part 2 is ongoing pending further investigation. 2. Council Officers continue to communicate with proponents regarding On Target several proponent led amendments, which facilitate implementation of the MILS (Briefings with Councillors are arranged at key milestones).

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Progressive City Council Action Plan 2019/20

2018/19 THIRD QUARTER REPORTING STATUS 1. Council’s position on Amendment C164 was presented to an independent Achieved planning panel at a hearing that was held in June 2018. 1A Council considered the Panel recommendations at their meeting Achieved 14 November 2018. The Amendment was split into 2 parts. Part 1 was adopted by Council and submitted to the Minister for Planning on 1 March 2019. Part 2 is due to be reported to Council at the May meeting following further investigation of the use of the new Commercial 3 Zone. 2. Council Officers continue to communicate with proponents regarding On Target several proponent led amendments, which facilitate implementation of the MILS (Briefings with Councillors are arranged at key milestones). 2018/19 FOURTH QUARTER REPORTING STATUS 1. Council’s position on Amendment C164 was presented to an independent Achieved planning panel at a hearing that was held in June 2018. 1A. Council made a final decision on the Amendment at their meeting on Achieved 8 May 2019. Council resolved to split the amendment further to create a Part 3. Part 2 was adopted, and Part 3 was abandoned. 2. Council Officers continue to communicate with proponents regarding Achieved several proponent led amendments, which facilitate implementation of the MILS (Briefings with Councillors are arranged at key milestones). 2018/19 ACTIONS DELIVERED CAP 24 CLOSED IN 2018/19

CAP: 25 Key Priority: P1. Enhance liveability, affordability and sustainability by guiding growth, and excellence in urban design and development Deliverable: P1e) Affordable Housing Policy Implementation: Addressing affordability for Moreland No: Actions Measures Targets Qtr X 1 Report to Council on Moreland Council report to be December 2020 4 affordable Housing LTD presented at Council (Housing Trust) outcomes of meeting site feasibility assessment Accountable: Kirsten Coster Budget: Resourcing: Responsible: Narelle Jennings (A) $217K (OPEX)

Department: City Futures Branch: City Strategy and Design 2019/20 FIRST QUARTER REPORTING STATUS Report presented to July Council meeting confirming feasibility for the five On Target sites. Draft Memorandum of Understanding and Activity Plan also presented to this meeting.

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Progressive City Council Action Plan 2019/20

2019/20 SECOND QUARTER REPORTING STATUS Report presented to November Council meeting. Council resolved to endorse On Target the MOU, receive a briefing in May 2020 regarding progress of feasibility and update the CAP to reflect a revised timeline on reporting on the findings of the feasibility to December 2020. 2019/20 THIRD QUARTER REPORTING STATUS MOU signed by both parties in February 2020. MAH has progressed the On Target recruitment of an executive officer to assist with the feasibility work. Impact of Covid-19 on delivery of item above: MAH has not advised of any No Impact delays up to end of March. 2019/20 FOURTH QUARTER REPORTING STATUS Feasibility work is progressing and will enable a report to Council in 2020/21. A Achieved progress briefing was given to Councillors in July 2020 for initial high-level assessments for the five sites. An Annual Activity Plan for 2020/21 was also approved. Impact of Covid-19 on delivery of item above No Impact 2019/20 ACTIONS DELIVERED CAP 25 PROCEEDING WITH NEW ACTIONS IN 2020/21

CAP: 26 Key Priority: P1. Enhance liveability, affordability and sustainability by guiding growth, and excellence in urban design and development Deliverable: P1f) Design Excellence Process Improvement - Establish an Architectural design review panel to assess development applications for quality and excellence in design, build capacity of councillors to assess quality development, and consider development of a policy to fast track planning permit applications demonstrating design excellence. No: Actions Measures Targets Qtr X 1 Monitor implementation Review of scorecard pilot, February 2020 3 of Design excellence with Council report scorecard presented at Council Meeting Accountable: Kirsten Coster Budget: Base Resourcing: Responsible: Phil Priest

Department: City Futures Branch: City Development 2019/20 FIRST QUARTER REPORTING STATUS On track, workshop with planning and urban design team held in September. On Target

2019/20 SECOND QUARTER REPORTING STATUS Review completed and reported to December Council meeting Achieved

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Progressive City Council Action Plan 2019/20

2019/20 THIRD QUARTER REPORTING STATUS Ongoing monitoring continues with a further report on target for August Achieved Council. Impact of Covid-19 on delivery of item above: Council resolution requiring a Moderate public meeting prior to a further report is likely to be impacted by Covid-19 Impact requiring consideration of an alternative on-line consultation process. 2019/20 FOURTH QUARTER REPORTING STATUS The scorecard pilot was reported to Council in the second quarter. Ongoing Achieved interest and take-up of the scorecard continues to grow. Further achievements and ongoing trialling will be reported to Council in 2020, following a public meeting. Impact of Covid-19 on delivery of item above: Council resolved that a Moderate public meeting would happen before a further report is received by Council. Impact The scheduling and approach for this public consultation has been affected by Covid-19 State of Emergency restrictions. An alternate on-line consultation approach will be explored in 2020/21. 2019/20 ACTIONS DELIVERED CAP 26 PROCEEDING WITH A NEW ACTION IN 2020/21

CAP: 27 Key Priority: P1. Enhance liveability, affordability and sustainability by guiding growth, and excellence in urban design and development Deliverable: P1g) Council to partner in one pilot deliberative development project - to showcase a model for the community and encourage more deliberative development models in Moreland No: Actions Measures Targets Qtr X 1 Subject to Year 1 research paper findings To be TBD TBD and Council resolution, prepare budget determined business case for project to be undertaken in 2019/20 Accountable: Joseph Tabacco Budget: Resourcing: Department: Engagement and Partnerships Base, to prepare Council Minimal budget business case Branch: Places 2018/19 FIRST QUARTER REPORTING STATUS 1. At the August 2018 Council meeting, Council determined to not pursue Discontinued partnering in a pilot deliberative development project at this time 2018/19 ACTION DISCONTINUED CAP 27 CLOSED IN 2018/19

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Progressive City Council Action Plan 2019/20

CAP: 28 Key Priority: P1. Enhance liveability, affordability and sustainability by guiding growth, and excellence in urban design and development Deliverable: P1h) Excellence in ESD outcomes - Seek an extension to the ESD Local Planning Policy, Clause 22.08 No: Actions Measures Targets Qtr X 1 Undertake research and Councillor briefing on June 2020 4 development to inform ESD progress Policy Version 2, for integration into planning scheme Accountable: Kirsten Coster Budget: Resourcing: Responsible: Olivia Wright / Narelle Jennings (A) $125K Manager to coordinate (OPEX) advocacy. Senior ESD Department: City Futures Officer. Joint Council Working Branch: City Change / City Strategy and Design Group. CASBE with MAV coordinating 2019/20 FIRST QUARTER REPORTING STATUS Recruitment is underway for an ESD Strategic Planner, appointment expected On Target in October. Temporary short- term contractor appointed to progress scoping of strategic projects to inform the strategic justification for an ESD version 2.0 whilst recruitment is being finalised. 2019/20 SECOND QUARTER REPORTING STATUS Contractor engaged. Benchmarking of actions/research undertaken by other On Target comparable agencies undertaken. Next priorities for investigation documented and working group meeting with other CASBE Councils set. 2019/20 THIRD QUARTER REPORTING STATUS A Working Group has been established through CASBE to pursue works On Target collectively with the other Councils. The Working Group meets on a regular basis having established a draft Work Plan and a Scoping Report to contextualise required works. Briefs for consultants to undertake work in the areas of Renewable Energy and Electric Vehicles have been released. Impact of Covid-19 on delivery of item above No Impact 2019/20 FOURTH QUARTER REPORTING STATUS Briefing to Councillors on 9 June 2020, outlining the following work being done: Achieved • Reviewing the current ESD Policy and Gap Analysis. • Reviewing recognised programs and case studies. • Engaging with other Councils to prioritise and leverage Moreland’s projects. • Establishing an ‘ESD Policy v2.0 Working Group’, including several interested Councils. • Engaging consultants to develop standards for a future policy for low emissions vehicles and renewable energy.

As well as additional work for 2020/21 which includes investigating for waste and the circular economy, and green infrastructure on roofs. Impact of Covid-19 on delivery of item above No Impact 2019/20 ACTIONS DELIVERED CAP 28 PROCEEDING WITH A NEW ACTION IN 2020/21

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Progressive City Council Action Plan 2019/20

CAP: 29 Key Priority: P1. Enhance liveability, affordability and sustainability by guiding growth, and excellence in urban design and development Deliverable: P1i) Residential Zones - Review the 2017 Reformed Residential Zones to understand their impacts on residential development outcome and scope any necessary changes to the Planning Scheme to improve built form outcomes within the Residential Zones. Incorporate findings of the Medium Density Housing Review into recommended actions. No Actions Measures Targets Qtr X : 1 Progress an amendment Brief Council on Minister’s Subject to Minister’s As to rezone land in response to the response to the relevant neighbourhood activity amendment request once Amendment centres across Moreland a response is received. 2 Progress work to increase Report to be presented at December 2020 1 canopy tree planting Council meeting requirements in the planning scheme for residential areas Accountable: Kirsten Coster Budget: Amendment Resourcing: 1 EFT B7 Strategic Planner. Responsible: Narelle Jennings (A) C171 met within the budget of the Strategic 1 EFT B6 Urban Designer. Department: City Futures Overseen by Unit Manager Planning Unit Strategy and Amendments Branch: City Strategy and Design 2019/20 FIRST QUARTER REPORTING STATUS 1. Amendment C186 was lodged with the Minister for Planning in June 2019. Achieved The Minister for Planning refused to authorise the preparation of Amendment C186. The Amendment is no longer active. Councillors advised, and community update provided via City News Mayor update. 2. Council considered a report to introduce tree planting requirements in the Achieved Moreland Planning Scheme at their July meeting. 2019/20 ACTIONS DELIVERED CAP 29 PROCEEDING WITH A NEW ACTION IN 2020/21

CAP: 30 Key Priority: P1. Enhance liveability, affordability and sustainability by guiding growth, and excellence in urban design and development Deliverable: P1j) Pentridge Master Plans: Undertake a critique of the Pentridge Master Plans to determine whether there is a need to update the Master Plans to achieve more appropriate outcomes within the Pentridge Redevelopment. No: Actions Measures Targets Qtr X 1 Complete review and Review completed and By December 2017 2 Briefing to Council Briefing undertaken 2 Subject to review outcomes, Advocacy commenced By March 2018 3 advocate to DELWP in line / meeting with DELWP with recommendations of (subject to review the review outcomes)

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Progressive City Council Action Plan 2019/20

Accountable: Kirsten Coster Budget: Resourcing: Responsible: Sue Vujcevic $35k • Unit Manager Amendments Department: PED Oversee

Branch: City Strategy and Design • Band 7 Strategic Planner Project Manager 2017/18 FIRST QUARTER REPORTING STATUS 1. Consultants were engaged to prepare the review and a preliminary draft On Target was provided to Council Officers. Briefing scheduled for December 2017. 2. DELWP Officers aware of review being done through meetings this quarter. On Target 2017/18 SECOND QUARTER REPORTING STATUS 1. A Briefing on the findings of the review was give on the 4 December 2017. Achieved 2. DELWP Officers presented the findings at a 4 December 2017 workshop. Achieved 2017/18 ACTIONS DELIVERED CAP 30 CLOSED IN 2017/18

CAP : 31 Key Priority: P1. Enhance liveability, affordability and sustainability by guiding growth, and excellence in urban design and development Deliverable: P1k) Establish an ongoing monitoring and review program for the Local Planning Policy Framework- to ensure evidence Based decision making, up to date reporting on planning outcomes, and planning framework that can respond proactively to emerging trends and issues. No: Actions Measures Targets Qtr X 1 Report to Council to provide a Briefing to Council provides a December 2 summary of the program and clear summary of the project 2017 ongoing reporting to Council and ongoing reporting that will be established timeframes/mechanisms Accountable: Kirsten Coster Budget: Resourcing: Responsible: Sue Vujcevic Base Overseen by Unit Manager Strategy. Band 7 Urban Department: PED Planning Analyst

Branch: City Strategy and Design 2017/18 FIRST QUARTER REPORTING STATUS Program has been developed and data collation/analysis is underway. Briefing On Target to Councillors scheduled for 4 December 2017. 2017/18 SECOND QUARTER REPORTING STATUS Briefing to Council, which included clear summary of project and next steps Achieved was presented to Council on 11 December 2017. 2017/18 ACTIONS DELIVERED CAP 31 CLOSED IN 2017/18

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Progressive City Council Action Plan 2019/20

CAP : 32 Key Priority: P1. Enhance liveability, affordability and sustainability by guiding growth, and excellence in urban design and development Deliverable: P1l) Advertising Signs in Sports Grounds - Establish a planning framework to ensure that advertising in sports grounds can be undertaken appropriately, in a timely manner and with appropriate control over visual impacts. No: Actions Measures Targets Qtr X 1 Progress planning Report to Council post March 2018 (subject to 3 scheme amendment authorisation and Minister authorising the receipt of submissions Amendment for exhibition) Accountable: Kirsten Coster Budget: OPEX Resourcing: Responsible: Sue Vujcevic Unit Manager Amendments oversee, Band 5 Planner assist Department: PED Branch: City Strategy and Design 2017/18 FIRST QUARTER REPORTING STATUS Amendment documentation has been finalised for Authorisation from the On Target Minister to be sought to place the amendment on exhibition. 2017/18 SECOND QUARTER REPORTING STATUS Amendment documentation was submitted to the Minister for Planning on On Target 17 October 2017 for Authorisation. Department Officers subsequently verbally requested changes, which were finalised by Council Officers in December 2017 (Council now awaits Authorisation from the Minister). 2017/18 THIRD QUARTER REPORTING STATUS Delayed Authorisation of Amendment C169 was not received from the Minister On Target for Planning until 19 January 2018. Amendment C169 was then placed on public exhibition until the 27 April 2018. The extent of necessary consultation with submitters will result in a Council report being scheduled for the June or July 2018 meeting. 2017/18 FOURTH QUARTER REPORTING STATUS Council resolved at 13 June 2018 meeting to refer the seven submissions Achieved received to an independent Planning Panel for further consideration. Note status is marked as ‘Achieved’ as Authorisation from Minister was delayed and not received until January 2018 and further work was required prior to exhibition (as per third quarter report). 2017/18 ACTIONS DELIVERED CAP 32 CLOSED IN 2017/18

CAP: 33 Key Priority: P1. Enhance liveability, affordability and sustainability by guiding growth, and excellence in urban design and development Deliverable: P1m) Water Map: implement initiatives which support a water sensitive city and improve water quality and efficiency outcomes. No: Actions Measures Targets Qtr X 1 Progress delivery of Complete construction of City June 2020 4 stormwater harvesting and Oval Stormwater Harvesting treatment systems for System including raingarden irrigation re-use and storage tanks

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Progressive City Council Action Plan 2019/20

2 Review and update Present plan at Councillor February 4 Watermap targets, briefing 2020 strategic directions and forward capital works schedule Accountable: Kirsten Coster Budget: Resourcing: Responsible: Olivia Wright $150K WSUD/ $350K stormwater Overseen by Unit harvesting (sports field) (CAPEX) Manager ESD. Band 7 Department: City Futures Senior ESD Officer Branch: City Change 2019/20 FIRST QUARTER REPORTING STATUS 1. Construction has started on the Stormwater Harvesting System (including On Target raingardens and underground storage tanks) at City Oval, Coburg. On track for completion by June 2020. 2. Procurement of expert consultancy services to support review and update On Target of Watermap (Council’s integrated water management strategy) is well underway, with consultants due to be appointed in early October. 2019/20 SECOND QUARTER REPORTING STATUS 1. Construction is well underway for the stormwater harvesting system On Target (including raingardens and underground storage tanks) at City Oval, Coburg. On track for completion by June 2020. 2. Expert consultant appointed in mid-October. Preliminary draft received just Behind Target prior to Christmas and officer comments given back to consultant. At the end of the quarter, officers had not received the revised draft. Given the shutdown period over Christmas, a briefing to Councillors in February 2020 is unlikely. Officers are aiming for a briefing in March 2020 and working towards still meeting the third quarter target. 2019/20 THIRD QUARTER REPORTING STATUS 1. Construction is progressing for the stormwater harvesting system, On Target (including raingardens and underground storage tanks) at City Oval, Coburg. On track for completion by June 2020. Impact of Covid-19 on delivery of item above No Impact 2. Expert consultant appointed in mid-October. Final draft received in mid- Behind Target March 2020 and circulated across council for feedback. Aiming for a briefing to Councillors in 2019/20 fourth quarter. Impact of Covid-19 on delivery of item above No Impact 2019/20 FOURTH QUARTER REPORTING STATUS 1. Construction for the stormwater harvesting system at City Oval Coburg is Achieved mostly complete. Final inspections have been done and some small final items are being completed. Impact of Covid-19 on delivery of item above No Impact 2. Councillors were briefed on 9 June 2020. Consultation underway for draft Achieved plan, with Council to receive final draft for endorsement in the first quarter of 2020/21. Impact of Covid-19 on delivery of item above No Impact 2019/20 ACTIONS DELIVERED CAP 33 PROCEEDING WITH A NEW ACTION IN 2020/21

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Progressive City Council Action Plan 2019/20

CAP: 34 Key Priority: P1. Enhance liveability, affordability and sustainability by guiding growth, and excellence in urban design and development Deliverable: P1n) Protect Moreland's Heritage - via implementation of the Heritage Action Plan No: Actions Measures Targets Qtr X 1 Progress Heritage Report presented at Council June 2020 1 Gaps planning meeting and subject to Council August 2020 FY2020/21 scheme amendment - decision submit Amendment for stage 2 assessment authorisation to Minister for Planning Accountable: Kirsten Coster Budget: Resourcing: Responsible: Narelle Jennings (A) $200K (OPEX) Overseen by Unit Manager Amendments. Band 6 Strategic Department: City Futures Planner. Band 5 Strategic Planner Branch: City Strategy and Design 2019/20 FIRST QUARTER REPORTING STATUS A tender for consultants to prepare the stage 2 study was released in August. On Target Title of the project is ‘Heritage Nominations Study’. Consultants have been engaged and the study is underway. 2019/20 SECOND QUARTER REPORTING STATUS Consultants have commenced part 1 tasks, including: thematic context and On Target comparative analysis, fieldwork and assessment criteria. 2019/20 THIRD QUARTER REPORTING STATUS Draft heritage statement citations have been prepared and are currently being On Target reviewed by Council officers. Impact of Covid-19 on delivery of item above: The project timeframe was Minor Impact extended by one month for business continuity impacts from consultants accessing programs from home. 2019/20 FOURTH QUARTER REPORTING STATUS Final report and citations delivered in the fourth quarter to support preparation Behind Target of planning scheme amendment documents. Report will be presented to the August 2020 Council meeting to start the amendment process. This Revised Target rescheduled arose from Covid-19 impacts. Q1 2020/21 Impact of Covid-19 on delivery of item above: Eight-week delay due to the Moderate consultant’s business continuity being affected by the Covid-19 State of Impact Emergency. 2019/20 ACTION REVISED FOR 2020/21 DELIVERY CAP 34 PROCEEDING FOR THE REVISED ACTION AND A NEW ACTION IN 2020/21

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Progressive City Council Action Plan 2019/20

CAP: 35 Key Priority: P1. Enhance liveability, affordability and sustainability by guiding growth, and excellence in urban design and development Deliverable: P1o) Medium Density Housing Review - The project will review the quality of townhouse and unit development within Moreland and make recommendations on how it can be improved. No: Actions Measures Targets Qtr X 1 Finalise Medium Density Medium Density October 2018 2 Housing Review (Note: this item Housing Review links to deliverable P1 I – outcomes reported Residential Zones) to Council 2 Progress further work required to Briefing to Council in second quarter 2 implement the recommendations relation to progress of the Medium Density Housing of further work and Review implementation Accountable: Phillip Priest (A) Budget: Resourcing: Responsible: Kate Shearer A multi-year budget bid Overseen Unit Manager ("Improve development / tree Strategy and Unit Department: City Futures canopy via Planning Scheme") Manager Urban Design. Branch: City Strategy and Design has been made for $25,000 in Band 7 Senior Strategic year one (to undertake the Planner. Band 6 Urban supporting strategic work) and Designer $70,000 in year two to undertake the planning scheme amendment if required. 2018/19 FIRST QUARTER REPORTING STATUS 1. The Medium Density Housing Review to be presented to Council for On target adoption at the 10 October 2018 Council Meeting. 2. Councillors were briefed at the 10 September 2018 Council Briefing on the Achieved detail and progress of the further work to implement the Medium Density Housing Review. 2018/19 SECOND QUARTER REPORTING STATUS 1. The Medium Density Housing Review was presented to Council for Achieved adoption at the 10 October 2018 Council Meeting. 2. Councillors were briefed at the 10 September 2018. Officers are Achieved progressing the development of an online Tree Selection Tool and are undertaking the background work to inform an Amendment to the planning scheme to improve tree canopy planting. This work was reported to Council on 10 October 2018 as part of the Medium Density Housing Review Council Report. 2018/19 ACTIONS DELIVERED CAP 35 CLOSED IN 2018/19

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Progressive City Council Action Plan 2019/20

CAP: 36 Key Priority: P1. Enhance liveability, affordability and sustainability by guiding growth, and excellence in urban design and development Deliverable: P1p) Corporate Carbon Reduction Plan (CCRP) - implement initiatives to support energy efficiency and renewables for Council's operations. No: Actions Measures Targets Qtr X 1 Review the CCRP in i) Councillor briefing on December 2019 2 light of the Zero progress of the forward Carbon Moreland 5- plan year action plan ii) Reported via the annual June 2020 4 ESD Achievements summary in the June Governance report presented at a Council meeting Accountable: Kirsten Coster Budget: $250K Carbon Resourcing: Responsible: Olivia Wright reduction, plus $105K Overseen by Unit Manager Solar on leased ESD. Band 7 Senior ESD Department: City Futures Officer Branch: City Change 2019/20 FIRST QUARTER REPORTING STATUS i. While review of CCRP is underway, development of a clear forward plan On Target relies on outcomes from several pieces of scoping / feasibility to be undertaken during 2019/20, the outcomes of which are not year clear. ii. On track for reporting to the June Council meeting. On Target 2019/20 SECOND QUARTER REPORTING STATUS i. Councillor Briefing on achievements of the CCRP and outline of forward Achieved plan undertaken on 9 December 2019. Work is progressing on the scoping/feasibility works which will inform the detailed forward plan: a) Consultants brief developed for the ‘no gas’ aquatic centres feasibility study (Councillor NOM response). Brief to be advertised and report expected by April 2020 b) Design completed and stakeholder engagement carried out for the creation of an EV recharging hub in Brunswick (Edward St car park). Councillor connect distributed outlining the project c) Council have agreed to involvement in the development of a blueprint for ‘on-street’ EV charging. Report due by April 2021 (Satisfies the Councillor NOM to investigate options for on street EV charging) d) Solar on Leased buildings – five suitable sites are currently being identified, however the uptake has been slower than expected and it is likely that only three to four of these will progress, meaning that it is likely that we will not expend all funds this financial year. e) Preliminary design works completed for Solar/Battery storage demonstration project at Newlands Community Centre in Coburg ii. On track for reporting to the June Council meeting. On Target

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Progressive City Council Action Plan 2019/20

2019/20 THIRD QUARTER REPORTING STATUS i. The Councillor briefing for the CCRP review was achieved in the second Achieved quarter. ii. On track for reporting to the June Council meeting. On Target Impact of Covid-19 on delivery of item above No Impact 2019/20 FOURTH QUARTER REPORTING STATUS i. The Councillor briefing for the CCRP review was achieved in the second Achieved quarter. ii. Annual achievements were reported at the 10 June Council meeting under Achieved agenda item seven for the governance report (DBT11/20). Future implementation of the CCRP will be ‘business as usual’ in 2020/21. Impact of Covid-19 on delivery of item above: Minor impact to solar on No Impact leased facility program (one building did not proceed due to Covid-19). Other items proceeded as planned. 2019/20 ACTIONS DELIVERED CAP 36 CLOSED IN 2019/20

CAP: 37 Key Priority: P1. Enhance liveability, affordability and sustainability by guiding growth, and excellence in urban design and development Deliverable: P1q) Urban Heat Island Action Plan

No: Actions Measures Targets Qtr X 1 Coordinate implementation of the Annual achievements June 2020 4 plan / projects to mitigate urban in ESD included in the heat island effect (including June Governance WSUD, stormwater harvesting and report to Council tree planting initiatives) Accountable: Kirsten Coster Budget: Resourcing: Responsible: Olivia Wright Base and CAPEX Overseen Unit Manager ESD. funds. Also refer Band 7 Senior ESD Officer. B7 Department: City Futures P1m) and P4d) ESD officer project manage Branch: City Change 2019/20 FIRST QUARTER REPORTING STATUS WSUD raingardens and tree pits have been constructed as part of the Bonwick On Target St and Mechanics Institute urban design projects. The City Oval stormwater harvesting system is under construction. Strategic Planning is progressing a planning scheme amendment to conserve and enhance tree canopy cover within private developments. 2019/20 SECOND QUARTER REPORTING STATUS Passive WSUD Treatments are being investigated as part of the ‘Parks Close On Target to Home’ program. The City Oval stormwater harvesting system is under construction. Strategic Planning is progressing a planning scheme amendment to conserve and enhance tree canopy cover within private developments.

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Progressive City Council Action Plan 2019/20

2019/20 THIRD QUARTER REPORTING STATUS Passive WSUD Treatments will be implement as part of the ‘Parks Close to On Target Home’ program. The City Oval stormwater harvesting system is under construction. Strategic Planning is progressing a planning scheme amendment to conserve and enhance tree canopy cover within private developments. Rain gardens are currently being implemented as part of Gaffney Village. Strategic Planning is progressing a planning scheme amendment to conserve and enhance tree canopy cover within private developments. Impact of Covid-19 on delivery of item above No Impact 2019/20 FOURTH QUARTER REPORTING STATUS Annual achievements were reported at the 10 June Council meeting under Achieved agenda item 7 for the governance report (DBT11/20) Impact of Covid-19 on delivery of item above No Impact 2019/20 ACTIONS DELIVERED CAP 37 PROCEEDING WITH A NEW ACTION IN 2020/21

CAP: 38 Key Priority: P2. Facilitate a demonstrable shift to more sustainable modes of transport that also targets a long-term reduction in car use. Deliverable: P2a) Review of the Moreland Integrated Transport Strategy (MITS), with specific focus on achievement of this outcome to drive later year's action to enable mode shift and reduction in traffic congestion No: Actions Measures Targets Qtr X 1 Implementation of year 1 i) Undertake two June 2020 4 actions of the Strategy road closures ii) Implementation June 2020 4 of parking Start by June 2021, FY2020/21 restrictions in and subject to Covid-19 activity centres State of Emergency 2 Progress planning scheme Panel hearing to Subject to timing of N/a amendment to implement consider planning decision of Minister of the MITS and Parking scheme planning and timing of Implementation Plan amendment panel planning process Accountable: Kirsten Coster Budget: Resourcing: Responsible: Olivia Wright $925K (OPEX) Base and OPEX $2.6M (CAPEX) Department: City Futures

Branch: City Change 2019/20 FIRST QUARTER REPORTING STATUS 1. i. Trial closures have been implemented at Peers Street, Sumner Street On Target and John Street, Brunswick East. ii. Audit of existing parking restrictions has been completed and planning On Target work for new restrictions is underway. 2. Exhibition of Amendment C183 commenced on 19 September 2019. On Target

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Progressive City Council Action Plan 2019/20

2019/20 SECOND QUARTER REPORTING STATUS 1. i. Trial closures have been implemented at Peers Street, Sumner Street On Target and John Street, Brunswick East. ii. An initial rollout of parking restrictions in three Neighbourhood Activity On Target Centres occurred in December 2019 with the remainder to occur in the first half of 2020 2. Amendment C183 was adopted in December 2019 to refer to Panel in On Target early 2020. 2019/20 THIRD QUARTER REPORTING STATUS 1. i. Peers Street, Brunswick East was resolved by Council to be formally On Target closed. Temporary road closure still in place, and detailed designs being finalised for permanent closure.

Sumner Street, Brunswick East is still temporarily closed, while further discussions occur to seek to move the closure point to Nicholson Street. A decision on whether this location of closure can be moved is expected to be put to Council by June 2020.

John Street, Brunswick East is temporarily closed. Council resolved at the February meeting to undertake further consultation regarding this closure. Given difficulty in consulting with the community, this road closure will unlikely be progressed and therefore will not be implemented this financial year. Impact of Covid-19 on delivery of item above No Impact ii. Council resolved at its Special Council Meeting in March to defer the Behind Target implementation of the Parking project until after the State of Emergency in Victoria is over. Impact of Covid-19 on delivery of item above: As above High Impact 2. Awaiting panel report to progress to next stage. On Target Impact of Covid-19 on delivery of item above No Impact 2019/20 FOURTH QUARTER REPORTING STATUS 1. i. Peers Street, Brunswick East was resolved by Council to be formally Achieved closed. A temporary road closure is in place. Detailed designs are being prepared for the permanent closure.

In May Council resolved to start a trial closure of Sumner Street, Brunswick East at Nicholson Street. Community consultation is planned to start in July 2020.

John Street, Brunswick East is temporarily closed. Council resolved at its February meeting to do further consultation about this closure. This consultation started in late June 2020. A report to Council is anticipated in the first quarter of 2020/21.

Page Street, Coburg was permanently closed. Impact of Covid-19 on delivery of item above: Road closures follow Moderate s223 consultation processes. Delayed consultation arising from the Covid- Impact 19 State of Emergency will continue to affect the Sumner Street and John Street proposals. ii. Council resolved at its March meeting to delay implementing the On Target Parking Project, this will begin before the end of 2020/21. Subject to

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Progressive City Council Action Plan 2019/20

the end of the Covid-19 State of Emergency, Council’s adopted 2020/21 CAP anticipates some parking restrictions before June 2021. Impact of Covid-19 on delivery of item above: Council resolved to defer High Impact the project until after the Covid-19 State of Emergency in 2020/21. 2. Council has received and considered the Planning Panel’s findings. In Achieved May Council resolved to abandon Amendment C183 to the Moreland Planning Scheme and defer further work. Impact of Covid-19 on delivery of item above No Impact

ONE 2019/20 ACTION DELIVERED, OTHER IS ON TARGET FOR 2020/21 DELIVERY CAP 38 PROCEEDING FOR THE ON TARGET ACTION AND A NEW ACTION IN 2020/21

CAP: 39 Key Priority: P2. Facilitate a demonstrable shift to more sustainable modes of transport that also targets a long-term reduction in car use. Deliverable: P2b) Finalise Brunswick and Coburg Activity Centre car parking strategies - to improve activity centres and update potentially car parking rates and also investigate opportunity for developers to contribute to infrastructure via a cash in lieu scheme No: Actions Measures Targets Qtr X 1 Finalise the parking Council adoption of strategy March 2019 3 strategy (a single parking strategy is being prepared concurrent to the MITS) 2 Prepare an amendment Preparation of planning scheme June 2019 4 package to implement amendment documentation the updated strategy commenced, Council Briefing on Amendment documentation Accountable: Phillip Priest (A) Budget: Resourcing: Responsible: Kate Shearer Carry forward from Overseen Unit Manager 2017/2018 financial year to Strategy / Amendments. Department: City Futures finalise Parking strategy and Band B7 Senior Strategic Branch: City Strategy and Design utilise budget to support any Planner planning scheme amendment process. 2018/19 FIRST QUARTER REPORTING STATUS 1. Council conducted further consultation on the MITS and the Parking On Target Strategy to ensure that the community has more opportunity to provide input prior to Council adopting them. 2. An amendment package will be prepared to implement the Parking On Target Strategy once the MITS and the Parking Strategy have been adopted by Council.

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Progressive City Council Action Plan 2019/20

2018/19 SECOND QUARTER REPORTING STATUS 1. Consultation report completed and Councillors briefed. Currently On Target developing final report for adoption in March 2019. 2. An Amendment package will be prepared for consideration at the March On Target 2019 Council Meeting when the final MITS is presented to Council. 2018/19 THIRD QUARTER REPORTING STATUS 1) The Moreland Integrated Transport Strategy and Parking Implementation Achieved Plan was endorsed by Council at its meeting on 13 March 2019, which included Council also authorising Officers to prepare an Amendment to the planning scheme to implement the Strategy and Plan. 2) An Amendment package is currently being prepared to implement the On Target endorsed Moreland Integrated Transport Strategy and Parking Implementation Plan. Exhibition of the Amendment is due to commence in the fourth quarter. 2018/19 FOURTH QUARTER REPORTING STATUS 1) Achieved in the third quarter. Achieved 2) An Amendment package has been prepared and sent to the Minister for Achieved Planning to seek authorisation for the amendment. Councillors were briefed on the March MITS Adoption Council Report (which included detail on the Planning Scheme Amendment) prior to the MITS adoption in March. 2019/20 ACTIONS DELIVERED CAP 39 CLOSED IN 2019/20

CAP: 40 Key Priority: P2. Facilitate a demonstrable shift to more sustainable modes of transport that also targets a long-term reduction in car use. Deliverable: P2c) Extend the Upfield Bike Path to connect with the Western Ring Rd Path - continue advocacy with the offer of half of funding from State Govt. No: Actions Measures Targets Qtr X 1 In partnership with VicRoads Construction June 2020 4 deliver the ‘missing link’ on the through 2019/20, for Council FY2020/21 Upfield Shared Path providing a as per State advocacy connection to the Western Ring Government Road project plan Accountable: Kirsten Coster Budget: Resourcing: Responsible: Olivia Wright Fully funded by Transport Unit VicRoads Department: City Futures Branch: City Change

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Progressive City Council Action Plan 2019/20

2019/20 FIRST QUARTER REPORTING STATUS The Department of Transport (formerly VicRoads) will be delivering this project On Target in the first half of 2020, subject to approvals from VicTrack and Metro Trains Melbourne which are proving challenging. 2019/20 SECOND QUARTER REPORTING STATUS The Department of Transport (formerly VicRoads) will be delivering this project On Target in the first half of 2020, subject to approvals from VicTrack. 2019/20 THIRD QUARTER REPORTING STATUS The Department of Transport (formerly VicRoads) is responsible for delivering Behind Target these works and has recently advised this project will not be delivered until 2020/21 and their project budget needs to be confirmed. Impact of Covid-19 on delivery of item above No Impact 2019/20 FOURTH QUARTER REPORTING STATUS This is a Department of Transport (DoT) deliverable, who has advised their Council project will be progressed in 2020/21. DoT also advises their project is Advocacy designed and ready to be tendered as part of their greater Upfield Shared user Achieved Path extension. DoT are currently working through licensing issues for the shared path.

Council wrote to the Minister for Transport (see agenda item DCF82/19 from the November 2019 Council meeting) and is currently pursing updates from DoT. Council officers will continue to advocate for progress, this will be done as ‘business as usual’ in 2020/21. Impact of Covid-19 on delivery of item above: No impacts in the fourth No Impact quarter. There may be impacts on DoT’s ability to progress works in 2020/21 if Covid-19 State of Emergency restrictions escalate. 2020/21 COUNCIL ADVOCACY ACHIEVED CAP 40 DELIVERED IN 2019/20

CAP: 41 Key Priority: P1. Enhance liveability, affordability and sustainability by guiding growth, and excellence in urban design and development Deliverable: P2d) Continue to advocate for level crossing removal in Moreland - Work with the Level Crossing Removal Authority (LXRP) to maximise community benefit from crossing removals in Moreland. No: Actions Measures Targets Qtr X 1 Advocate to maximise Council endorsed position to be Ongoing 4 community benefit and communicated by appropriate continue to advocate for communications (including through additional crossing to regular meetings and be removed on Upfield correspondence), to LXRP; Minister line for Transport and broader Community

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Progressive City Council Action Plan 2019/20

Accountable: Joseph Tabacco Budget: Resourcing: Department: Engagement and Partnerships Base and $565K (OPEX) & 2.5 FTEs Grant funding $300,000 Branch: Places 2019/20 FIRST QUARTER REPORTING STATUS Community Advocacy Reference Group established in August 2019, with three On Target meetings held. Several Council reports presented and resolved and resulting corresponding communications to Minister and Level Crossing Removal Project (LXRP) completed. 2019/20 SECOND QUARTER REPORTING STATUS Continued facilitation of fortnightly Community Advocacy Reference Group On Target meetings. Further draft officer reports have been presented to members of the group allowing for contributions to be made before being finalised and presented to Council for consideration. 2019/20 THIRD QUARTER REPORTING STATUS No Community Advocacy Reference Group (CARG) meetings held this quarter On Target due to holiday period pause and introduction of Covid-19 restrictions. CARG engagement has been maintained via email communication and Council Officer update reports being circulated.

Several Council reports presented, and resolutions actioned. Main advocacy issues have included construction methodology, Gandolfo Gardens, and bike path detours. Impact of Covid-19 on delivery of item above No Impact 2019/20 FOURTH QUARTER REPORTING STATUS No Community Advocacy Reference Group (CARG) meetings held this quarter Achieved due to Covid-19 restrictions. CARG engagement has been limited to email communication.

During the year there was a Council report giving an update on Notice of Motion resolutions, on work done, and signing of an updated Memorandum of Understanding (MoU) with LXRP.

Main advocacy efforts through the year included: signing an updated MOU which included funding support for a Project Manager role; compensation for tree removals at Gandolfo Gardens; Bell to Moreland (B2M) corridor landscape designs; Glenroy railway station design and increased station precinct public open space; various property investigations and lease transactions across B2M and Glenroy. Impact of Covid-19 on delivery of item above No Impact 2019/20 ACTIONS DELIVERED CAP 41 PROCEEDING WITH A NEW ACTION IN 2020/21

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Progressive City Council Action Plan 2019/20

CAP : 42 Key Priority: P2. Facilitate a demonstrable shift to more sustainable modes of transport that also targets a long-term reduction in car use. Deliverable: P2g) Review the Moreland Parking management Policy: will guide the implementation of parking management across the city No: Actions Measures Targets Qtr X 1 Undertake a review of the Draft presented to February 2018 3 Parking Management Policy Council for adoption Accountable: Grant Thorne Budget: Resourcing: Responsible: Lee Dowler Base Transport Unit Department: City Infrastructure

Branch: Strategic Transport and Compliance 2017/18 FIRST QUARTER REPORTING STATUS Review of the Parking Management Policy has been undertaken. On track to On Target present to Council by February 2018. 2017/18 SECOND QUARTER REPORTING STATUS Officers have briefed Councillors. A report on track to be presented to Council On Target in February 2018 to adopt for public comment. 2017/18 THIRD QUARTER REPORTING STATUS Draft Parking Management Policy was adopted by Council for public comment. Achieved Report going to May Council meeting to adopt Parking Management Policy following public consultation. 2017/18 ACTIONS DELIVERED CAP 42 CLOSED IN 2017/18

CAP: 43 Key Priority: P3. Support the local economy and trading environments to enhance economic activity and promote local jobs Deliverable: P3a) Economic Development Strategy 2016-21 - Facilitate the growth and diversity of local jobs No: Actions Measures Targets Qtr X 1 Deliver on themes i) Continue to drive the vision Ongoing program of 4 from the Economic of the Brunswick Design work to conclude in Development District to improve June 2020. Strategy 2016-21 investment, civic, cultural and economic outcomes ii) Finalise the Better September 2019 1 Approvals project for Moreland to streamline the development application process for businesses iii) Develop a MORESpaces April 2020 program for the promotion 4 of start-ups in vacant retail spaces

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Progressive City Council Action Plan 2019/20

iv) Facilitate activation June 2020 4 improvements in two neighbourhood shopping strips: Gaffney St Pascoe Vale & Bonwick Streets, Fawkner v) Complete implementation September 2019 1 of the Moreland Converger Program to support the development of a local start up an entrepreneurial ecosystem Accountable: Joseph Tabacco Budget: Resourcing: Responsible: Maria-Luisa Nardella Base 1 EFT B7 Virtual Moreland Officer. Input from Planning & Economic Department: Engagement & Partnerships Development and Corporate Branch: Economic Development Services 2019/20 FIRST QUARTER REPORTING STATUS 1. i. Continue to drive the vision of the Brunswick Design District (BDD) to On Target improve investment, civic, cultural and economic outcomes. Briefing to Council in December 2019. ii. Finalise the Better Approvals project for Moreland to streamline the Achieved development application process for businesses. iii. Develop a MORESpaces program for the promotion of start-ups in On Target vacant retail spaces. iv. Facilitate activation improvements in two neighbourhood shopping On Target strips: Gaffney Street Pascoe Vale & Bonwick Street Fawkner. v. Complete implementation of the Moreland Converger Program to Achieved support the development of a local start up an entrepreneurial ecosystem. Program ended in September 2019. Funding body (LaunchVic) Final report completed. 2019/20 SECOND QUARTER REPORTING STATUS 1. i. Continue to drive the vision of the BDD to improve investment, civic, On Target cultural and economic outcomes. Council report with Action and Engagement Plan and proposed Partnership agreement – March 2020 ii. Finalise the Better Approvals project for Moreland to streamline the Achieved development application process for businesses. iii. Develop a MORESpaces program for the promotion of start-ups in On Target vacant retail spaces. Early draft plan developed. Trial anticipated in April 2020. iv. Facilitate activation improvements in two neighbourhood shopping On Target strips: Gaffney St Pascoe Vale & Bonwick St Fawkner. Bonwick Street Celebration Event – 14 December 2019. Consultation complete for Urban Design Renewal Works in Gaffney Street v. Complete implementation of the Moreland Converger Program to Achieved support the development of a local start up an entrepreneurial ecosystem. Program ended in September 2019. Funding body (LaunchVic) Final report completed.

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Progressive City Council Action Plan 2019/20

2019/20 THIRD QUARTER REPORTING STATUS 1. i. Continue to drive the vision of the BDD to improve investment, civic, On Target cultural and economic outcomes. Council report with Action and Engagement Plan and proposed Partner agreement – March 2020. Impact of Covid-19 on delivery of item above: Project timeline delayed. Minor Brunswick Design Dialogues first event planned for late March, cancelled Impact until further notice. BDD update Council report postponed until August. Communications Plan Stage 1 started. BDD website progressed ii. The project was finalised in the second quarter Achieved iii. Develop a MORESpaces program for the promotion of start-ups in Behind vacant retail spaces. Early draft plan developed. Trial rescheduled for Target April 2020, but further delay anticipated. Impact of Covid-19 on delivery of item above: Concepts delayed but in Moderate development. Trial delayed until further notice. Impact iv. Facilitate activation improvements in two neighbourhood shopping Behind strips: Gaffney St Pascoe Vale. Consultation complete for Urban Target Design Renewal Works in Gaffney Street Impact of Covid-19 on delivery of item above: Ability to facilitate High Impact activation improvements has been impacted v. The program was implemented in the second quarter. Achieved 2019/20 FOURTH QUARTER REPORTING STATUS 1. i. An Action Plan, Communications Plan and Engagement Plan have Achieved been prepared and are driving the BDD’s vision. Update report to Council, for these plans and partnerships scheduled for first quarter in 2020/21. Future on-the-ground activation programs anticipated. Impact of Covid-19 on delivery of item above: Work completed for plans Minor to the BDD’s vision. Final scheduling for 2020/21 activations will be Impact influenced by the Covid-19 State of Emergency. Aspirations to start in the fourth quarter were affected. The BDD website is in development, roll-out is anticipated in 2020/21 after partner organisations have resolved their priority business needs arising from the Covid-19 State of Emergency. ii. The project was finalised in the second quarter Achieved iii. A MORESpaces trial has been implemented with six local maker / Achieved traders participating in the 174-176 Sydney Road installation, for a virtual marketplace giving a contactless shopping experience. Impact of Covid-19 on delivery of item above: The Covid-19 State of Minor Emergency restrictions were temporarily eased in the fourth quarter. This Impact gave an opportunity to safely enable the MORESpaces trial. iv. Consultation for the Gaffney Street Pascoe Vale urban design renewal Achieved works was completed. The Bonwick Street Fawkner business activation and celebration event also occurred. Impact of Covid-19 on delivery of item above No Impact v. The program was implemented in the second quarter. Achieved 2019/20 ACTIONS DELIVERED CAP 43 PROCEEDING WITH A NEW ACTION IN 2020/21

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Progressive City Council Action Plan 2019/20

CAP: 44 Key Priority: P3. Support the local economy and trading environments to enhance economic activity and promote local jobs Deliverable: P3b) The Coburg Initiative (TCI): major urban regeneration project for the Coburg Activity Centre; with Progress delivery of: TCI Development Cluster 1 – Coburg Square No: Actions Measures Targets Qtr X 1 Continue to identify and progress Progress report to Ongoing 4 redevelopment opportunities, Councillor briefing within the boundary of the at key project Coburg initiative milestones Accountable: Joseph Tabacco Budget: Resourcing: Department: Engagement and Partnerships $155K (OPEX) 0.8 FTE Senior officer. & $300K Grantgeni 0.5 FTE project support Branch: Places 2019/20 FIRST QUARTER REPORTING STATUS Progress continuing. Property Advisor and Probity Advisors engaged. On Target Property feasibility analysis work being conducted. Board and Councillor Oversight Committee briefed on feasibility work progress. 2019/20 SECOND QUARTER REPORTING STATUS Feasibility work commissioned. Board and Councillor Oversight Committee On Target briefed on progress and preliminary findings. Officer report presented to Council for consideration in December 2019. 2019/20 THIRD QUARTER REPORTING STATUS Property Advisor engaged to conduct further analysis work in line with On Target December 2019 resolution. Board and Councillor Oversight Committee briefed on project and analysis work progress. Impact of Covid-19 on delivery of item above No Impact 2019/20 FOURTH QUARTER REPORTING STATUS TCI Cluster 1 - Coburg Square - Further office analysis completed in On Target May 2020. Board and Councillor Oversight Committee briefed on findings in June 2020.

TCI Cluster 2 - Health Precinct – Board and Councillor Oversight Committee brief on progress in June 2020. Impact of Covid-19 on delivery of item above No Impact 2019/20 ACTIONS DELIVERED CAP 44 PROCEEDING WITH A NEW ACTION IN 2020/21

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Progressive City Council Action Plan 2019/20

CAP: 45 Key Priority: P3. Support the local economy and trading environments to enhance economic activity and promote local jobs Deliverable: P3c) The Coburg Initiative (TCI): major urban regeneration project for the Coburg Activity Centre; with Progress delivery of: TCI Development Cluster 2 – Hospital No: Actions Measures Targets Qtr X 1 Subject to outcomes of RFQ/EOI Progress reports to Ongoing as As process in 2017/18, progress tender Council provided at milestones relevant process to attract a major key milestones achieved hospital/health facility into the Coburg Activity Centre Accountable: Joseph Tabacco Budget: Resourcing: Department: Engagement and Partnerships $200K Business 0.8 FTE (senior officer). Case (TBD) 0.5 FTE (project Branch: Places support) 2018/19 FIRST QUARTER REPORTING STATUS Request for Quote process completed in June 2018. A Demand/Supply On Target analysis was undertaken in August 2018 and a Report (confidential) was considered by Council in October 2018. 2018/19 SECOND QUARTER REPORTING STATUS The program and future actions for this project are presently under review as Discontinued further investigation and advice is sought to consider broader potential uses for the site in the context of the future delivery of State led transport infrastructure projects such as level crossing removals. 2018/19 ACTION DISCONTINUED CAP 45 CLOSED IN 2018/19

CAP: 46 Key Priority: P3. Support the local economy and trading environments to enhance economic activity and promote local jobs Deliverable: P3d) Parklet Program: Implement the short-term and long-term parklet program No: Actions Measures Targets Qtr X 1 Continue to implement Implement the short term Ongoing delivery 4 the Parklet program and long term Parklet Based on (including any short or Program streams via applications long-term installations) assessment of applications received Accountable: Phillip Priest (A) Budget: Resourcing: Responsible: Kate Shearer Base resources and any Overseen by Unit Manager income generated will be Urban Design. Band 6, 0.1 Department: City Futures used to fund maintenance / FTE Urban Designer Branch: City Strategy and Design purchase new parklet infrastructure.

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Progressive City Council Action Plan 2019/20

2018/19 FIRST QUARTER REPORTING STATUS An engagement plan is under development to promote the Parklet Program to On Target retailers/broader Moreland community ahead of the forthcoming Parklet location change date on 1 January 2019. Council Officers continue to promote the program e.g. recent presentation to City of Melbourne Officers in late September 2018. 2018/19 SECOND QUARTER REPORTING STATUS • Application for a long-term Parklet installation has progressed with On Target installation planned for January 2019. • Unfortunately, a short-term Parklet application that was under process for installation in January 2019 was withdrawn by the applicant in late December. Council Officers are now following up on another application that was received. • Parklet furniture installation on Florence Street was considered by Council at their 12 December 2018 meeting. Council resolved that some parklet furniture assets will be removed from the Florence Street, Brunswick parklet, and relocated elsewhere in Moreland, in alignment with the objectives of the Parklet Program, for the broader community to enjoy. 2018/19 THIRD QUARTER REPORTING STATUS • Council’s first long-term Parklet was installed in March 2019, hosted by On Target Grandview Hotel Brunswick West. • In line with Councils resolution from the 12 December 2018 meeting, some parklet furniture assets will be removed from the Florence Street, Brunswick parklet and moved to a new location. Two applications to host a new Parklet are currently being reviewed by Officers. 2018/19 FOURTH QUARTER REPORTING STATUS A new temporary Parklet was installed at Brunswick North Primary School in Achieved June 2019. Applications for a second temporary parklet in and around the Brunswick Activity Centre are currently being reviewed by officers. ALL 2018/19 ACTIONS DELIVERED FOR CAP 46

CAP: 47 Key Priority: P4. Increase tree canopy cover, enhance existing open space and create at least two new parks in areas with the lowest access to open space Deliverable: P4a) More Open spaces and parks in Moreland - establish a framework or open space fund allocation and then undertake land purchase and conversion to Open Space. No Actions Measures Targets Qtr X : 1 Demolition & All built infrastructure demolished, sites January 2020 4 remediation remediated ready for open space development 2 Consult, design Two new parks open July 2020 2 and construct October 2020 FY2020/21

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Progressive City Council Action Plan 2019/20

Accountable: Grant Thorne Budget: Resourcing: Responsible: Greg Gale / Andrew Dodd $2.5M (CAPEX) Base and external contractors Department: City Infrastructure Branch: Property / Capital Works Planning & Delivery / Open Space 2019/20 FIRST QUARTER REPORTING STATUS 1A) Park Close to Home site on Breese and West Street demolition has been On Target appointed with demolition expected to be undertaken between November 2019 until January 2020. 1B) Park Close to Home 55-61 Tinning Street demolition is being tendered for appointment and works to planned to be undertaken between November 2019 until January 2020. 2. Consultation and design in full swing for Tinning and West Street sites, on On Target track to commence construction early 2020. 2019/20 SECOND QUARTER REPORTING STATUS The demolition contractor has been appointed for both Park Close to Home sites Behind at Breese/West Street and Tinning Street, however authority approvals has Target delayed works by up to a month. Tinning Street construction contract has been awarded externally. West Street On Target managed inhouse. Both due to start construction in early March 2020. 2019/20 THIRD QUARTER REPORTING STATUS 1. Statutory approvals continue to delay the completion of demolition works at Behind the Breese/West site, as has the unearthing of contaminated soils. Target Structural stabilisation of the adjacent building has delayed the progress of demolition at Tinning Street. Site preparation is expected to be completed in May and June respectively. Impact of Covid-19 on delivery of item above: There has been minimal No Impact impact on the construction industry to date. This could increase in the future. 2. Tinning Street construction contract awarded to external contractor and Behind signed in December. West Street construction will be completed by our Target internal construction crew. Delays in demolition have put both projects behind for June completion. A report was presented at the March Council meeting, highlighting Sept 2020 as the new endorsed timeline. Impact of Covid-19 on delivery of item above: Project delays caused by No Impact demolition and not related to Covid-19 2019/20 FOURTH QUARTER REPORTING STATUS 1. Demolition and remediation completed on both sites. Achieved Impact of Covid-19 on delivery of item above No Impact 2. Demolition delays affected construction. Completed construction for Bulleke- On Target bek Park (West Street) and Garrong Park (Tinning Street) is expected for October 2020/21. Council’s 2020/21 CAP has endorsed this revised target date, works are on-track for the updated target. Impact of Covid-19 on delivery of item above: Project delays caused by No Impact demolition and not related to the Covid-19 State of Emergency. ONE 2019/20 ACTION DELIVERED, THE OTHER IS ON TARGET FOR 2020/21 DELIVERY CAP 47 WILL PROCEED FOR THE ON TARGET ACTION IN 2020/21

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Progressive City Council Action Plan 2019/20

CAP: 48 Key Priority: P4. Increase tree canopy cover, enhance existing open space and create at least two new parks in areas with the lowest access to open space Deliverable: P4b) Florence Street Pop up park - creation of additional open space in Brunswick No: Actions Measures Targets Qtr X 1 Monitor and evaluate the Review community December 2018 2 success of the pop-up park, feedback and brief including the level of community Council on outcomes support for a permanent park in and potential next this precinct steps Accountable: Phillip Priest (A) Budget: Resourcing: Responsible: Kate Shearer $100k (park installation and resources) Department: City Futures

Branch: City Strategy and Design 2018/19 FIRST QUARTER REPORTING STATUS A survey has been finalised to allow the community to express their feedback On Target regarding a permanent park on Florence Street, based on the temporary pop- up park that has been installed since February 2018. The community engagement started in late September and will be complete by 18 Oct 2018. 2018/19 SECOND QUARTER REPORTING STATUS Council considered community feedback on the parklet installation and Achieved potential permanent park at Florence Street at the meeting on 12 December 2018. Council resolved on 12 December to retain a modified parklet in Florence Street, smaller than the current parklet to allow for part of the parklet furniture to be moved elsewhere in Moreland. 2018/19 ACTIONS DELIVERED CAP 48 CLOSED IN 2018/19

CAP: 49 Key Priority: P4. Increase tree canopy cover, enhance existing open space and create at least two new parks in areas with the lowest access to open space Deliverable: P4c) Urban Forest Strategy: will guide the strategic direction of the management of Moreland's urban forest, aiming to create a municipality where healthy trees and vegetation are a core part of the urban environment No Actions Measures Targets Qtr X : 1 Completion of analysis to Complete analysis, to be February 2020 3 investigate the tree protection included in the Council on private land through the report to Council required Planning Scheme by Action 2 2 Council Report to finalise the Council report to be February 2020 3 bonds issue and report back to presented at Council Council meeting

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Progressive City Council Action Plan 2019/20

Accountable: Kirsten Coster / Grant Thorne Budget: Resourcing: Responsible: Narelle Jennings (A) / Andrew Dodd $100K Base (OPEX) Department: City Futures / City Infrastructure

Branch: City Strategy & Design / Open Space and Street Cleansing 2019/20 FIRST QUARTER REPORTING STATUS 1. A tender for consultants to prepare the analysis has been released. The On Target preliminary assessment is due to be finalised by the end of October. 2. Investigations relating to landscape bonds is currently underway. On Target 2019/20 SECOND QUARTER REPORTING STATUS 1. No responses received to initial tender. Tender refined and reissued and On Target closing January 2020. Brief to Executive team presented December 2019, outlining proposed way forward. 2. Analysis of options for bonds/planning scheme controls complete On Target December 2019, for inclusion in Council report. The Council report has been drafted for presentation to the February Council meeting. 2019/20 THIRD QUARTER REPORTING STATUS 1. Working Group with Strategic Planning has completed its work Achieved Impact of Covid-19 on delivery of item above No Impact 2. Report presented to February Council meeting after the completion of Achieved analyses (item 1) and deferred by Council. Finalised at the March Council meeting when the report was resubmitted, and Council endorsed the continuation of work for preparing a planning scheme amendment for the protection of trees on private land. Impact of Covid-19 on delivery of item above No Impact 2019/20 ACTIONS DELIVERED CAP 49 PROCEEDING WITH A NEW ACTION IN 2020/21

CAP: 50 Key Priority: P4. Increase tree canopy cover, enhance existing open space and create at least two new parks in areas with the lowest access to open space Deliverable: P4d) Greening Sydney Road - Develop a strategy and implementation plan for cooling Sydney road as part of the UHIE Action Plan No: Actions Measures Targets Qtr X 1 Final Cooling the Report to Council on October 2018 2 Upfield Corridor outcomes of consultation Action Plan and consider key issues presented to Council and Officer for adoption recommendations Accountable: Phillip Priest (A) Budget: Resourcing: Responsible: Kate Shearer Base resources (subject Overseen by Unit Manager to outcomes of December Urban Design. Band 6 Department: City Futures 2018 report to Council) Urban Designer Branch: City Strategy and Design

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Progressive City Council Action Plan 2019/20

2018/19 FIRST QUARTER REPORTING STATUS The findings of the community engagement on the Draft Cooling the Upfield On Target Corridor Action Plan was compiled and reviewed, resulting in updates to the draft report. A summary of community engagement findings and an updated Action Plan will be presented to Council at its meeting in October 2018. 2018/19 SECOND QUARTER REPORTING STATUS The Cooling the Upfield Corridor Action Plan was adopted by Council on Achieved 10 October 2018. 2018/19 ACTION DELIVERED CAP 50 CLOSED IN 2018/19

CAP : 51 Key Priority: P5. Move to a proactive approach to managing construction impacts, resulting from population growth in our city Deliverable: P5a) Construction Management Project - Due to a boom in residential construction, we are looking at the best way to manage and minimise the impacts on residential amenity. No: Actions Measures Targets Qtr X 1 Implement outcomes Develop a model and December 2017 2 of project progressed performance measures for the in 16/17 requirement of Construction Management Plans Accountable: Grant Thorne Budget: Resourcing: Responsible: Lee Dowler Base Department: City Infrastructure

Branch: Strategic Transport and Compliance 2017/18 FIRST QUARTER REPORTING STATUS A draft model and performance measures for the requirement of Construction On Target Management Plans have been developed and is being assessed internally ready for approval in December. 2017/18 SECOND QUARTER REPORTING STATUS The Construction Management Plans have been supported internally. Need to Achieved determine how they work as part of the new Local Law and what resources (if any) are required. 2017/18 ACTION DELIVERED CAP 51 CLOSED IN 2017/18

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Progressive City Council Action Plan 2019/20

CAP: 52 Key Priority: P6. Develop a clear and funded approach to achieve zero carbon emissions by 2040 Deliverable: P6a) Zero Carbon Evolution (ZCE) Strategy – Reset of actions currently behind delivery, and development of future ZCE (2020 – 2040). P6b) ZCE implementation via Moreland Energy Foundation Limited (MEFL) action implementation: generating local renewable energy, using energy efficiency, activating the community No: Actions Measures Targets Qtr X 1 Zero Carbon Report to be presented to November 2019 2 Moreland action plan Council for adoption of final - year 1 to 5 for action plan adoption 2 Implement funded I. ZCE Program I. Quarterly 4 Year 2 actions in implementation progress ‘ZCE – Refresh to (renewable energy, reporting to 2020’ energy efficiency and ZCE Board activating the community) by MEFL II. ZCE achievements as II. June 2020 4 part of June Governance report to Council Accountable: Kirsten Coster Budget: Resourcing: Responsible: Olivia Wright $400K Opex (ZCE Program Overseen by Unit Manager via MEFL) ESD. MEFL staff for ZCE Department: City Futures program delivery Branch: City Change 2019/20 FIRST QUARTER REPORTING STATUS 1. Community and stakeholder consultations on the draft Zero Carbon On Target Moreland Action Plan 2020/21 – 2024/25 closed on 27 September 2019. Consultation activities included an online survey, invitation for written submissions, targeted stakeholder feedback sessions, and engagement activities at the community screening of the 2040 documentary. 2. I. Australian Energy Foundation (AEF, formerly MEFL) continued Behind Target implementation of funded programs and pilots to support uptake of energy efficiency and renewable energy by the community. Quarter highlights include a 12.5kW solar system on an apartment building on Lygon Street. Solar PV installations and abatement from energy efficiency retrofits are tracking somewhat behind target against annual targets set in the ZCE Refresh to 2020, with plans being made to get back on track. II. Monitoring of ZCE progress/achievements by Council and AEF On Target ongoing.

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Progressive City Council Action Plan 2019/20

2019/20 SECOND QUARTER REPORTING STATUS 1. The final Zero Carbon Moreland – Climate Emergency Action Plan Achieved (2020/21 – 2024/25) was adopted by Council on 13 November 2019. The adopted Action Plan has been published on Council’s website and initial implementation of an associated Communications and Engagement Plan has begun. 2. i) Following ZCE Board meeting in October 2019, Australian Energy Behind Target Foundation continued implementation of funded programs and pilots to support uptake of energy efficiency and renewable energy by the community. Quarter highlights include $72,000 state government grant through Community Climate Change Adaptation program, which will enable thermal retrofits on Aboriginal Housing Victoria residential properties under the Cooling Communities initiative. Solar PV installations for business/commercial sector are tracking behind target against annual targets, with plans being implemented to get back on track. ii) Monitoring of ZCE progress/achievements by Council and AEF On Target ongoing. 2019/20 THIRD QUARTER REPORTING STATUS 1. The Zero Carbon Moreland action plan’s adoption by Council was Achieved achieved in the SECOND quarter. 2. i) The ZCE Project Control Board met in January 2020. AEF’s Behind Target residential solar campaign continued and included paid digital and print advertising, adverts in bus shelters and on back of buses, and a flyer inserted into the quarterly Rates notice. Despite this, achievement of annual targets (especially related to solar for business) remain at risk. Impact of Covid-19 on delivery of item above: Various businesses High Impact AEF was supporting to get quotes for solar have put installations ‘on hold’ due to Covid-19 uncertainties. Anecdotally, demand for residential solar quotes and installations began to significantly soften during March. Slowdown in business and residential activity due to Covid-19 means annual targets are unlikely to be achieved. ii) Monitoring of progress is ongoing, with next Project Control Board On Target meeting in late April. Reporting on achievements via June Governance Report can be delivered. Impact of Covid-19 on delivery of item above: Council report will be Minor Impact impacted only if Council does not meet. 2019/20 FOURTH QUARTER REPORTING STATUS 1. The Zero Carbon Moreland action plan was adopted by Council was Achieved achieved in the SECOND quarter. 2 i) The ZCM program was successfully implemented during the year. Achieved

The ZCE Project Control Board met in April 2020 to review third quarter progress and discuss a modified approach for the fourth quarter. This includes using digital community engagement. The fourth quarter ZCE Project Control Board meeting is scheduled for July 2020, which will enable full year-end results to be reviewed.

AEF results to date reflect a stronger than expected fourth quarter for residential solar installations (83 installation for the year = 380kW YTD against 400kW target). Despite active relationship management,

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Progressive City Council Action Plan 2019/20

various businesses decided to keep their solar installations ‘on hold’ in the fourth quarter. This affected the ‘solar for business’ program. Impact of Covid-19 on delivery of item above: The Covid-19 State of Minor Impact Emergency affected third and fourth quarter results because various businesses decided to delay their solar installations. Also, residential energy assessments were deferred. Under an interim 3-month subscription with AEF’s Energy Advice Service (July – August 2020), AEF will check-in on those businesses which have put their solar installations ‘on hold’ and will support installations were feasible. ii) A summary of ZCE annual achievements was presented to Council in Achieved the June 2020 governance report as agenda item 7 (DBT11/20). Final year-end results from AEF will be reported to the ZCE Project Control Board meeting in July 2020. Procurement of Zero Carbon Moreland energy services for 2020/21 has started, with the aim to make up for any annual target shortfalls from 2019/20. Impact of Covid-19 on delivery of item above No Impact 2019/20 ACTIONS DELIVERED CAP 52 PROCEEDING WITH NEW ACTIONS IN 2020/21

CAP: 53 Key Priority: P7. Invest in the revitalisation of shopping and trading precincts Deliverable: P7a) i) Shopping Strip Renewal Program – Improve the quality of our Neighbourhood Activity Centres. ii) Accelerate Shopping Strip Renewal program by designing and constructing 2 additional centres No: Actions Measures Targets Qtr X 1 Design of Melville & Moreland - Complete design June 2020 4 Neighbourhood Activity Centres Streetscape upgrades 2 Construction of Bonwick Street – Complete June 2020 4 Streetscape upgrade construction 3 Construction of the ‘Gaffney Complete August 2020 1 Village’ project construction FY2020/21 Accountable: Kirsten Coster Budget: Resourcing: Responsible: Narelle Jennings (A) Melville/Moreland Roads: Overseen Unit Manager $900K (Capex) Urban Design. Band 6 and Department: City Futures Bonwick: $1.8m (Capex) Band 7 Urban Designers Branch: City Strategy and Design 2019/20 FIRST QUARTER REPORTING STATUS 1. Feature level survey and draft functional layout completed. Concept design On Target in progress. 2. Construction on target and due for completion by end November 2019. On Target

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Progressive City Council Action Plan 2019/20

2019/20 SECOND QUARTER REPORTING STATUS 1. Community consultation held in November / December 2019. Findings On Target communicated via Council’s website. At its December 2019 Meeting, Council also resolved to endorse the addition of a new item to action 53 in the 2020/2021 Council Action Plan, which will include the measures and target to complete construction by August 2020 for this project. 2. Construction complete. Launch event held on 14 December 2019. Achieved 2019/20 THIRD QUARTER REPORTING STATUS 1. Draft concept prepared Based on first stage of consultation. Feedback On Target invited on this draft during February and March 2020. Feedback being reviewed to assist with finalising the concept. Impact of Covid-19 on delivery of item above No Impact 2. Construction was completed in the second quarter. Achieved 3. Construction commenced in February 2020. On Target Impact of Covid-19 on delivery of item above: Contractors indicate No Impact construction remains on target. No delay as at end March 2020. 2019/20 FOURTH QUARTER REPORTING STATUS 1. Feedback reviewed and final concept prepared. Achieved Impact of Covid-19 on delivery of item above No Impact 2. Construction was completed in the second quarter. Achieved 3. Construction progressed and on-track for 2020/21 completion On Target Impact of Covid-19 on delivery of item above No Impact TWO 2019/20 ACTIONS DELIVERED, ANOTHER ON TARGET FOR 2020/21 DELIVERY CAP 53 PROCEEDING FOR THE ON TARGET ACTION AND A NEW ACTION IN 2020/21

CAP: 54 Key Priority: P7. Invest in the revitalisation of shopping and trading precincts

Deliverable: P7b) Implement Coburg Streetscape Masterplan - Deliver streetscape upgrade projects within Coburg Activity Centre No: Actions Measures Targets Qtr X 1 Construct Russell Street Complete December 2020 2 Streetscape upgrades construction works FY2020/21 2 Commence scoping of another Complete concept June 2020 4 location for next streetscape design June 2021 FY2020/21 upgrade within the centre and complete concept design

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Progressive City Council Action Plan 2019/20

Accountable: Kirsten Coster Budget: Resourcing: Responsible: Narelle Jennings (A) $900K (CAPEX) Overseen by Unit Manager Urban Design Department: City Futures

Branch: City Strategy and Design 2019/20 FIRST QUARTER REPORTING STATUS 1. Tender for construction released on 14 September, closing on 9 October. On Target Tender Report to Council in December 2019 meeting. 2. Location for next streetscape upgrade selected – Sydney Rd (north of On Target Bell Street) 2019/20 SECOND QUARTER REPORTING STATUS 1. Council resolved successful tenderer at its December meeting. Also On Target resolved to endorse a change to the target delivery date for the project to be reflected in action number 54 of the 2019/2020 Council Action Plan as December 2020. 2. Discussion with Places and Major Partnerships team has resolved that On Target scoping of next location should shift to assist with early concepts for Victoria, Waterfield and proposed new streets within the Coburg Square project to assist with the progression of this project. 2019/20 THIRD QUARTER REPORTING STATUS 1. Construction underway. Staging had to change to align with timing of On Target works associated with the City Oval project. Impact of Covid-19 on delivery of item above: The number of contractors No Impact on site at any one time has been reduced to meet social distancing requirements. A completion date for December 2020 is still achievable. 2. Project discontinued, will be rescheduled to 20/21 after end of Covid-19 On Target State of Emergency. Impact of Covid-19 on delivery of item above: Public consultation is not High Impact appropriate at this time and will be delayed until post Covid19 State of Emergency (September/October 2020 at the earliest). Project anticipated to recommence in 20/21, in line with the Places team progress. 2019/20 FOURTH QUARTER REPORTING STATUS 1. Construction progressing and on-track for December 2020 completion On Target in-line with Council resolution. Impact of Covid-19 on delivery of item above No Impact 2. Project rescheduled for progress in 2020/21, with final timing to be Behind Target informed by the Places Unit . Revised Target Q4 2020/21 Impact of Covid-19 on delivery of item above: Project will be continued in High Impact 2020/21 when public consultation is feasible after the end of Covid-19 State of Emergency. ONE 2019/20 ACTION ON TARGET, OTHER REVISED FOR 2020/21 DELIVERY CAP 54 PROCEEDING FOR THE ON TARGET ACTION AND REVISED ACTION IN 2020/21

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Progressive City Council Action Plan 2019/20

CAP : 55 Key Priority: P7. Invest in the revitalisation of shopping and trading precincts Deliverable: P7c) Implement Glenroy Streetscape Masterplan - Deliver streetscape upgrade projects within Glenroy Activity Centre. No: Actions Measures Targets Qtr X 1 Construction Pascoe Vale Construction Construction 4 Road Stage 4 & 5 completed on time completed by June and on budget 2018 Accountable: Kirsten Coster Budget: Resourcing: Responsible: Sue Vujcevic $1.27 Million Unit Manager Urban Design CAPEX oversee. Urban Designer and Department: PED Construction engineer project Branch: City Strategy and Design manage 2017/18 FIRST QUARTER REPORTING STATUS Works began in September 2017. Stage 4A will start at Glenroy Road and will On Target finish at Post Office Place in November 2017. Stage 4B will start in mid- January 2018 at Post Office Place and is scheduled to finish in April outside the Salvation Army (note: Stage 5 is now being called Stage 4B for the project). 2017/18 SECOND QUARTER REPORTING STATUS Regular community updates are being distributed. The pavers continue to be On Target laid from the arcade to the pedestrian crossing. Construction from the pedestrian crossing to the Salvation Army will commence in January 2018. 2017/18 THIRD QUARTER REPORTING STATUS Stage 4A is now complete, and construction of Stage 4B from the pedestrian On Target crossing to the Salvation Army, including the new pedestrian plaza area is on track to be completed by early May 2018. 2017/18 FOURTH QUARTER REPORTING STATUS The project is complete, activities completed this quarter include: completion of Achieved crossings; installation of eight bench seats; completion of paving and a safety handrail. 2017/18 ACTIONS DELIVERED CAP 55 CLOSED IN 2017/18

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Progressive City Council Action Plan 2019/20

CAP: 56 Key Priority: P7. Invest in the revitalisation of shopping and trading precincts Deliverable: P7d) Implement Brunswick Structure plan - Deliver streetscape upgrade projects within Brunswick Activity Centre No: Actions Measures Targets Qtr X 1 Streetscape / public space Complete construction of September 1 upgrades for Brunswick Town streetscape / public space 2019 Hall forecourt and Mechanics upgrades to Brunswick Institute forecourt Town Hall forecourt and Mechanics Institute forecourt 2 Scope the next streetscape Complete concept design June 2020 3 upgrade project within the Brunswick Activity Centre and progress to a concept design Accountable: Kirsten Coster Budget: Resourcing: Responsible: Narelle Jennings (A) $50K (CAPEX) Overseen Unit Manager Urban Design. Band 7 : Department City Futures Senior Urban Designer Branch: City Strategy and Design 2019/20 FIRST QUARTER REPORTING STATUS 1. Construction at both Town Hall forecourt and Mechanics Institute forecourt Achieved have been completed. Launch event has been scheduled for November. 2. Next project has been scoped and approved by project board. On Target

2019/20 SECOND QUARTER REPORTING STATUS 1. Construction was completed in the first quarter. Achieved 2. Community consultation held in November / December 2019. Findings On Target communicated via Council’s website. 2019/20 THIRD QUARTER REPORTING STATUS 1. Construction was completed in the first quarter. Achieved 2. Pitt/Lygon - Draft concept prepared and feedback sought in February - Achieved March 2020. Final concept communicated to stakeholders and on Council’s website. Impact of Covid-19 on delivery of item above No Impact 2019/20 ACTIONS DELIVERED CAP 56 PROCEEDING FOR NEW ACTIONS IN 2020/21

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Progressive City Council Action Plan 2019/20

CAP: 57 Key Priority: P.8 Strengthen and invest in the significant creative sector in Moreland and enhance its standing as a destination for the arts Deliverable: P8a) Deliver on actions and commitments in the Moreland Arts and Culture Strategy, including actions to: i) enhance the capacity of Moreland's creative sector to maintain and grow their practice in the municipality ii) Increase access and engagement of community in Council's Arts and Culture program as both participants and audiences iii) Pilot an operational grants program for local Arts organisations and projects No: Actions Measures Targets Qtr X 1 Collaborate with City i) Gallery expansion June 2020 2 Infrastructure to deliver works works completed to expand the Counihan Gallery in Brunswick to increase its profile, exhibition ii) Plan produced for April 2020 3 space and opportunities for creative opportunities in the arts expanded gallery space 2 Collaborate with Urban i) Forecourt works September 2019 1 Design to complete works to completed improve the Mechanics Institute forecourt, in order to enhance its external aesthetics and create ii) Plan produced for June 2020 4 opportunities for creative use creative and promotional of the forecourt activities in the forecourt Accountable: Arden Joseph / Grant Thorne / Budget: Resourcing: Phil Priest CAPEX Department: Community Development /City Counihan Gallery: $218K Infrastructure / City Futures Brunswick Mechanics Branch: Cultural Development/ Capital Works Institute: $437K (including Planning & Delivery / City Strategy & Design Brunswick Town Hall Forecourt costs) 2019/20 FIRST QUARTER REPORTING STATUS 1. i. Counihan Gallery expansion project tender has been concluded On Target with works to commence late October 2019 with completion by June 2020. ii. Planning has commenced for opportunities in expanded gallery On Target space. Some opportunities have been captured in draft Counihan Gallery Strategic Plan 2019-2024 2 i. Construction at Mechanics Institute forecourt have been Achieved completed. Launch event has been scheduled for November. ii. Discussions with Next Wave (contracted to manage the Mechanics On Target Institute) regarding creative and promotional activities in the newly completed forecourt will take place at the next contractual meeting in the last quarter of the year.

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Progressive City Council Action Plan 2019/20

2019/20 SECOND QUARTER REPORTING STATUS 1. i. The Counihan Gallery expansion project is complete, with the Achieved opening scheduled for 8 February. ii. Some exhibitions have been booked for new gallery exhibition On Target space in 2020. These will be included in final printed Gallery program for 2020. 2. i. Construction was completed in the first quarter. Achieved ii. Discussion took place with Next Wave in November at contractual On Target meeting regarding a plan for activities in the newly completed forecourt. Next Wave are analysing current use of new space before devising a plan. 2019/20 THIRD QUARTER REPORTING STATUS 1. i. Construction was completed in the first quarter. Achieved ii. Gallery space programmed for 2020 and 2021 use. Achieved Impact of Covid-19 on delivery of item above: Whilst a plan for High Impact gallery use was achieved, significant disruption to implementation occurred. Some exhibitions had to finish early, and others were postponed due to the Covid-19 State of Emergency related gallery closure. 2. i. Construction was completed in the first quarter. Achieved ii. Next Wave plan of activities is underway. On Target Impact of Covid-19 on delivery of item above: All preparations High Impact were complete for the Next Wave Festival but had to be postponed due to the Covid-19 State of Emergency related closure. 2019/20 FOURTH QUARTER REPORTING STATUS 1. i. Construction was completed in the second quarter. Achieved ii. Gallery space programming was achieved in the third quarter. Achieved Future programming of activities in the gallery will be ‘business as usual’ in 2020/21. Impact of Covid-19 on delivery of item above: Whilst the measure High Impact was achieved, significant reprogramming will be required due to Covid-19 impacts. 2. i. Construction was completed in the first quarter. Achieved ii. The Brunswick Mechanics Institute Forecourt Activation Achieved Framework 2020 was produced. Future programming of activities in the forecourt will be ‘business as usual’ in 2020/21. Impact of Covid-19 on delivery of item above: Whilst the measure High Impact was achieved, forecourt activities are not expected soon due to the Covid-19 State of Emergency related closure of the forecourt. 2019/20 ACTIONS DELIVERED CAP 57 CLOSED IN 2019/20

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Progressive City Council Action Plan 2019/20

CAP: 58 Key Priority: P.8 Strengthen and invest in the significant creative sector in Moreland and enhance its standing as a destination for the arts Deliverable: P8b) Create a hub for the Arts and invest in the Arts industries No: Actions Measures Targets Qtr X 1 Strengthen point of contact for local artists A minimum of 40 June 2020 4 for assistance with planning queries, grant artists assisted applications and internal advocacy for creative spaces 2 Advocate for the inclusion of arts Arts infrastructure Subject to 4 infrastructure and public art in the State and Public art LXRP Government Level Crossing Removal plan produced for program and project (LXRP) advocacy timelines Accountable: Arden Joseph Budget: Resourcing: Department: Community Development $50K Seeding Fund (OPEX) Base

Branch: Cultural Development 2019/20 FIRST QUARTER REPORTING STATUS 1. Arts Infrastructure Officer continuing to assist local artists with various queries, On Target including planning issues, relating to creative spaces. 2. Draft arts infrastructure plan developed, pending discussions with LXRP. On Target 2019/20 SECOND QUARTER REPORTING STATUS 1. Arts Infrastructure Officer continuing to assist local artists with various queries, On Target including planning issues, relating to creative spaces (36 artists assisted in the second quarter). 2. Discussions still underway with LXRP regarding draft public art proposal. On Target 2019/20 THIRD QUARTER REPORTING STATUS 1. Ongoing work with local artists. On Target Impact of Covid-19 on delivery of item above: Covid-19 has affected ability of Minor artists to work, resulting in more need for assistance/advice from Council staff. Impact 2. Discussions for the draft public art proposal continuing with LXRP. On Target Impact of Covid-19 on delivery of item above No Impact 2019/20 FOURTH QUARTER REPORTING STATUS 1. Fifty-eight artists, arts organisation enquiries and assistance provided in the Achieved third and fourth quarters. Impact of Covid-19 on delivery of item above: More enquiries from local artists, Moderate due to Covid-19 State of Emergency impacts on this sector. Artists needing Impact increased assistance and advice from Council staff. 2. Advocacy continues for LXRP to include arts infrastructure and public art into Achieved level crossing removal works. These components not yet announced. Impact of Covid-19 on delivery of item above: Minimal impact to date. The Minor Victorian Government’s Level Crossing Removal Project could be impacted if the Impact Covid-19 State of Emergency escalates. 2019/20 ACTIONS DELIVERED CAP 58 PROCEEDING WITH A NEW ACTION IN 2020/21

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Progressive City Council Action Plan 2019/20

CAP: 59 Key Priority: P9. Enhance the environmental outcomes of Council waste services and increase the communities’ awareness/participation in environmental initiatives to reduce waste to landfill. Deliverable: P9a) Trial, education and implementation of initiatives to actively reduce waste to landfill No: Actions Measures Targets Qtr X 1 Progress a. Begin the installation of solar smart October 2019 1 actions as per compaction bins in priority areas Waste and Litter Strategy 2019 b. Complete feasibility study - Waste June 2020 4 Action Plan Facility for Mixed and Compacted Litter and report presented at Council meeting c. Implement leafy streets program to September 2019 1 manually sweep priority streets d. Implement the installation of September 2019 2 surveillance cameras to capture and enforce instances of dumped rubbish e. Towards Zero Food Waste Program: i) June 2020 4 i. FOGO Rollout: Begin opt-in Food Organics/Garden Organics (FOGO) service and prepare for full FOGO roll out to whole municipality in 2021. ii. Investigate options for food waste diversion in multi-unit developments, ii) June 2020 4 to present findings by Councillor briefing f. Design and begin implementing June 2020 4 targeted program to educate community on plastic use and recycling to reduce contamination rates and overall waste to

landfill Accountable: Grant Thorne / Kirsten Coster Budget: Resourcing: Responsible: Andrew Dodd / Sandra Troise / Karen $1.2M (OPEX) Base and OPEX Davies / Olivia Wright Department: City Infrastructure /City Futures Branch: Roads, Fleet and Waste / Amenity and Compliance & Compliance Unit / City Change 2019/20 FIRST QUARTER REPORTING STATUS a) Installations of Solar Smart Compaction Bins in Coburg and Brunswick Achieved Centres. b) Feasibility study has commenced. On Target c) Leafy Streets program has commenced. Achieved d) Surveillance cameras will be installed and fully operational by mid October Behind Target 2019. The September target was not met due to delays procuring a suitable supplier. 63

Progressive City Council Action Plan 2019/20

e) i) Roll out of the opt-in Food and Garden Organics kerbside service On Target began in July 2019 resulting in a high level of demand from the community. Over 1100 additional households have connected to the service, plus 780 bin upsizes and over 2,000 caddies distributed to residents so far. Planning for community engagement on phase 2 of the roll out (universal service) is currently underway. Recruitment of a Towards Zero Food Waste – Program Lead is complete, and the new officer has commenced. ii) Shared food and garden organics bins are available for multi-unit On Target developments (MUDs) currently receiving a Council waste service. Options for MUDs not serviced by Council require further investigation. f) Bin Inspection and Education Program to reduce recycling contamination is On Target ongoing. An additional program on waste avoidance/plastic use is currently in the design phase. Council has also expressed interest in an upcoming research project, to be facilitated by Behaviour Works (Monash University), trialling behaviour change interventions to improve recycling and reduce contamination in multi-unit developments. 2019/20 SECOND QUARTER REPORTING STATUS a) Installation was achieved in the first quarter. Achieved b) The Feasibility study is on target. On Target c) The program commenced in the first quarter. Achieved d) Surveillance cameras have been installed and are fully operational. Achieved e) i) We have continued to perform the FOGO opt in roll out and taking On Target learnings from this in order to optimise the full roll out to whole municipality in 2021. Given the recent parliamentary inquiry into recycling and waste management and, recommendation 12: That the Victorian Government work in partnership with local councils to develop a standardised state- wide system of FOGO services, it is important for MCC to take this into account in all planning. The Food and Garden Organics Collection Service continues to be popular with the community. Since 1 July: • An estimated 3,300 additional households have opted in to the service. • More than 1,000 existing service users have upsized their organics bin. • Over 5,300 kitchen caddies have been distributed to households. Some 4.5 tonnes of food and garden organics has been collected for composting since the service commenced – a 32% increase compared to the same period last year. Waste sent to landfill was down 4% during this same period. Preparation for community engagement and implementation planning for the city-wide universal roll out is underway. ii) Preliminary research into food waste diversion options for multi-unit On Target developments has commenced. f) Between October and 2 December 2019, Council’s Bin Inspection Program On Target inspected 137 recycling bins, 78 food and garden organics bins and 1,942 garbage bins for contamination. Some 52% of recycling bins contained contaminants and 9% of food and garden organics bins contained contaminants. Of these, 212 recycling bins and six organics bins were 64

Progressive City Council Action Plan 2019/20

rejected for collection. ‘Well Done’ tags were left on 1,045 recycling bins and 71 food and garden organics bins.

During this quarter, Council: • partnered with Circular Economy Victoria to trial a Circular Living Challenge to encourage waste avoidance and more sustainable lifestyle choices. • participated in the first co-design workshop of a Behaviour Works (Monash University) research project to trial behaviour change interventions to improve recycling and reduce contamination of soft plastics and/or bagged recycling in multi-unit developments. • partnered with InfoActiv to join the EcoActiv online platform to complement Council’s online A-Z guide to waste and recycling by providing more options for residents to dispose of/recycle their waste between hard waste collections. 2019/20 THIRD QUARTER REPORTING STATUS a) Installation was achieved in the first quarter. Achieved b) Draft feasibility study completed and will be reported to Council in June. On Target Impact of Covid-19 on delivery of item above No Impact c) The program commenced in the first quarter. Achieved d) Cameras were installed in the second quarter Achieved e) i) The community continues to ‘opt-in’ to the fortnightly Food and Behind Target Garden Organics Collection (FOGO) Service. Since 1 July: • About 4,000 additional households have opted in to the service. • More than 1,300 existing service users have upsized their organics bin. • Over 6,500 kitchen caddies have been distributed to households. About 7,412 tonnes of food and garden organics has been collected for composting since the service commenced. This is a 28% increase compared to the same period last year. Waste sent to landfill was down 4% during this same period. Preparation for city-wide rollout of FOGO has been impacted by the delayed release of the State Government’s Recycling Victoria 10-year Action Plan, which directs Councils to introduce a fourth kerbside bin for glass, as well as the third FOGO bin. Uncertainties for timing and extent of state funding and implications for waste receival contracts present challenges. A report has been prepared for the April Council meeting to determine the way forward to deliver FOGO. Impact of Covid-19 on delivery of item above: Covid-19 will delay Moderate and change the nature and format of community engagement. This Impact includes communication about changes to the kerbside waste service, related policy and charges. Project impacts are subject of Councillor briefing and report and further decision-making. ii) Preliminary research into food waste diversion options for multi-unit On Target developments continued. Impact of Covid-19 on delivery of item above. No Impact f) During this quarter, work continued: Behind Target • In partnership with InfoActive to prepare for the ‘soft launch’ of Council’s customised use of the EcoActiv online platform to provide

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more options for residents to dispose of/recycle their waste between hard waste collections. • With Behaviour Works (Monash University) research project to trial behaviour change interventions to improve recycling and reduce contamination of soft plastics and bagged recycling in MUDs.

Late in this quarter, the following was put on-hold: • Council’s Bin Inspection Program (BIP). • Audit of Council’s three kerbside waste streams. • Pilot initiative with Circular Economy Victoria to trial a Circular Living Challenge to encourage waste avoidance and more sustainable lifestyle choices was deferred to next Financial Year. Impact of Covid-19 on delivery of item above: As noted above, Moderate various scheduled activities were put on hold due to the Covid-19 State Impact of Emergency. 2019/20 FOURTH QUARTER REPORTING STATUS a) Installation was achieved in the first quarter. Achieved b) Feasibility study completed and reported to Council in June. Council Achieved resolved to do a public tender in 2020/21 for alternate waste disposal facilities to sort mixed waste on-site and increase material recycled. Impact of Covid-19 on delivery of item above: No Impact c) The program started in the first quarter. Achieved d) Cameras were installed in the second quarter. Achieved e) i) The community continues to opt-in to the fortnightly Food and Achieved Garden Organics (FOGO) bin collection service which began on 1 July 2019. Since the service launched: • About 6,500 additional households have opted in, extending service access, including shared bins at Mixed Use Developments (MUDs), to about 10,000 households. • More than 1,700 existing service users have upsized their organics bin. • Over 9,000 kitchen caddies have been distributed to households.

Over 10,931 tonnes of food and garden organics had been collected for composting since the service started in July 2019. This is a 46% increase compared to the same period the year prior.

Waste sent to landfill was down 2% during this same period (reductions in waste to landfill achieved to February 2020 have since been eroded by Covid-19 stay at home restrictions). Overall kerbside diversion from landfill is at 51%.

Timing for the city-wide rollout of FOGO has been reset considering the Victorian Government’s Recycling Victoria 10-year Action Plan. This plan directs councils to introduce a fourth kerbside bin for glass, as well as a third FOGO bin.

A report to the April Council meeting resulted in a revised schedule for community engagement to inform a new Waste Services and Charges Policy during 2020/21, prior to the roll-out of an integrated four-bin service in 2021/22.

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Impact of Covid-19 on delivery of item above: Planned Minor Impact communication and engagement with the community for the roll-out of universal FOGO (as part of kerbside waste reform) has been affected by Covid-19 State of Emergency restrictions. Engagement planning and delivery is being responsive to these evolving restrictions ii) Research into options, issue and challenges for food waste diversion Achieved in MUDs was presented to an online Councillor briefing in early June 2020. The next steps include: • Provision of educational guidance to MUD residents. This guidance will be tailored and depend on whether a MUD site is serviced by Council or a private waste contractor • Stage 1 community engagement for kerbside waste reform • Social research including online focus groups with MUD residents. Impact of Covid-19 on delivery of item above: No Impact f) During the fourth quarter, work continued to: Achieved • Prepare for the ‘soft launch’ in July 2020 of Council’s customised use of the EcoActiv online platform, to provide more options for residents to dispose of or recycle their waste between hard waste collections. • Review and plan for the revised Bin Inspection Program, using the new Working for Victoria positions to do inspections and community messaging to encourage positive behaviours for those residents and households working from home.

A new partnership was established with Reground (and Sustainable Resource Use) to influence and monitor behaviour change and waste diversion outcomes at East Brunswick Village. This will look to establish best practice for on-site waste management, sorting and collection. This initiative is expected to give learnings for existing MUDs and for Council’s planning permit decisions for future developments.

Victorian Government educational videos to raise awareness to key contaminants in recycling bins, were promoted via Council’s social media channels. A promotional campaign for Plastic Free July has begun and planning is underway to inform a ‘plastic free places’ pilot in 2020/21. Impact of Covid-19 on delivery of item above: As anticipated, messaging Minor Impact and initiatives continued to evolve in response to the Covid-19 State of Emergency. The focus for the coming year will be on the Working for Victoria staff, online program delivery with partners (where feasible), and fostering pro- environmental behaviours during and after ‘stay at home’ restrictions. 2019/20 ACTIONS DELIVERED CAP 59 PROCEEDING WITH A NEW ACTION IN 2020/21

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CAP: 60 Key Priority: P9. Enhance the environmental outcomes of Council waste services and increase the communities’ awareness/participation in environmental initiatives to reduce waste to landfill. Deliverable: P9b) Become a 'Plastic Wise' Council by banning all disposable plastic items at Council festivals and events. No: Actions Measures Targets Qtr X 1 Report back to Council i) Completion of engagement with April 2020 4 on the progress of sporting clubs, aquatic and leisure implementation of the centres and facilities managed by Council Wide - plastic contractors about the Policy and implementation approach/timing wise policy ii) Completion of assessment of April 2020 4 implications (estimated costs, benefits, risks etc) of upgrading community facilities (Council’s venue hire facilities) to better support avoidance of single use plastic items (e.g. through installation of dishwashers, provision of crockery/cutlery etc), iii) Council report to be presented at June 2020 4 a Council meeting on progress on implementing the policy. Accountable: Kirsten Coster Budget: Resourcing: Responsible: Olivia Wright $225K (OPEX) Department: City Futures

Branch: City Change 2019/20 FIRST QUARTER REPORTING STATUS i) Recruitment of the Towards Zero Waste Project Officer, responsible for On Target coordinating implementation of the Plastic Wise Policy, was completed in September, with an officer to start in the role on 8 October. Planning for engagement with sports clubs and aquatic/leisure centres around implementation of the policy in October will be followed by staged engagement during November to February 2020. ii) Assessing implications of upgrading Council venues to help avoid single- On Target use plastic will commence in the second quarter. iii) Council report on target for completion. On Target

2019/20 SECOND QUARTER REPORTING STATUS i) Planning for engagement sessions for sporting clubs was finalised in Behind Target October 2019. Engagement with sporting clubs with leases occurred in November 2019. There was a general acceptance of the policy, with acknowledgement that longer timeframes may be needed to transition to alternatives to selling bottled water. Numerous clubs were already reducing single-use plastic. A second round of engagement is planned for January to capture clubs that were unable to attend.

Engagement with sporting clubs that have ground allocations, and aquatic and leisure centres and facilities managed by contractors will run through to

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early - mid Q4, which will push the engagement timeframe out slightly. However, 80% of clubs are expected to have been engaged by April 2020, giving Council a good indication of the best implementation approach and timeframes for adhering to the Plastic Wise Policy. ii) An inception meeting in late October discussed the project plan, scope and On Target implementation options. Council halls and hire venues are priority venues for the project. Further working group meeting in January will confirm a matrix for prioritising venues for retro-fitting and allow costings to begin. iii) Council report on target for completion. On Target

2019/20 THIRD QUARTER REPORTING STATUS i) Plastic Wise engagement session with soccer clubs was held in mid-March On Target 2020, as well as meeting with the contract manager for Brunswick Mechanics Institute. Engagement has revealed examples of clubs and venues role-modelling initiatives to reduce use of single-use plastic. These may be showcased once clubs are back up and running. Impact of Covid-19 on delivery of item above: Sports clubs, aquatic centres Minor Impact and facilities managed by contractors have been closed due to the Covid-19 State of Emergency, hence further engagement about implementing the Plastic Wise Policy has been deferred. ii) Data for facilities has been collated and a matrix prepared for determining On Target priority venues suitable for retrofit. 2 to 3 venues may be identified for a 2020/21 ‘pilot’ phase. A pilot will explore potential issues and risks for user compliance for sharing, use, maintenance and restocking. Impact of Covid-19 on delivery of item above: While Council venues are Minor Impact closed due to the Covid-19 State of Emergency, quotes to refine cost estimates for fit out of 2 to 3 priority venues will continue. iii) A summary progress report for implementing the Plastic Wise Policy, On Target including progress for the above two measures, is being drafted for Council consideration. Impact of Covid-19 on delivery of item above: The format and timing of the No Impact Council report may change. 2019/20 FOURTH QUARTER REPORTING STATUS i) While engagement with sports clubs about the Plastic Wise Policy was on- Achieved hold during March, enough feedback was received to inform a way forward in a June report to Council. A key issue is for clubs to have accessible water fountains and refill stations. These provide a viable alternative to bottled water.

Arising from the June report to Council, Council wrote to all clubs thanking for their feedback and informing on Council’s commitment to support them achieving compliance within two years. Impact of Covid-19 on delivery of item above: Timing of further engagement Minor Impact with sports clubs and the YMCA will be sensitive to Covid-19 State of Emergency impacts. In June, Council resolved that policy compliance for venues is needed by June 2022. This timeframe gives an opportunity to work through issues with Council giving support. ii) An assessment of implications (e.g. costs, benefits and risks) to retrofit Achieved community facilities as ‘plastic wise’ venues was completed and reported to the June Council meeting (see iii below).

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Impact of Covid-19 on delivery of item above: Despite minor impacts, an Minor Impact assessment for ‘plastic wise’ retrofit of venues for hire was achieved. iii) A progress report (DCF23/20) for implementing the Plastic Wise Policy was Achieved presented to the June Council meeting. Council resolved to accelerate capital works to: • Roll-out water drinking fountains and refill stations at sports clubs, so clubs can stop selling bottled water. • Retrofit designated halls for hire for commercial dishwashers, crockery and cutlery.

Preliminary planning to deliver 2020/21 works has begun. Future implementation of the Plastic Wise Policy will be ‘business as usual’ in 20/21. Impact of Covid-19 on delivery of item above No Impact

2019/20 ACTIONS DELIVERED CAP 60 CLOSED IN 2019/20

CAP: 77 Key Priority: P2. Facilitate a demonstrable shift to more sustainable modes of transport that also targets a long-term reduction in car use. Deliverable: P2e) Review of the Moreland Pedestrian Strategy- to ensure alignment with revised Moreland Integrated Transport Strategy (MITS) No: Actions Measures Targets Qtr X 1 Implement adjusted program, Develop revised 10- June 2019 4 as informed by MITS year capital program Accountable: Phillip Priest (A) Budget: Resourcing: Responsible: Olivia Wright $260k CAPEX Transport unit Department: City Futures

Branch: City Change 2018/19 FIRST QUARTER REPORTING STATUS Draft MITS adopted for public consultation in July 2018. Council resolved to On Target receive final MITS document in February 2019. A revised 10-year Pedestrian capital program will be developed by June 2019 2018/19 SECOND QUARTER REPORTING STATUS Consultation report completed and Councillors briefed. Currently developing On Target final report for adoption in March 2019. A revised 10-year pedestrian CAPEX program is being prepared for adoption in June 2019 guided by final MITS document. 2018/19 THIRD QUARTER REPORTING STATUS 10-year pedestrian works program being finalised for consultation to internal On Target and external stakeholders prior to presentation to Council in fourth quarter. 2018/19 FOURTH QUARTER REPORTING STATUS 10-year pedestrian works program adopted by Council in June 2019. Achieved 2018/19 ACTIONS DELIVERED CAP 77 CLOSED IN 2018/19

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CAP: 78 Key Priority: P2. Facilitate a demonstrable shift to more sustainable modes of transport that also targets a long-term reduction in car use. Deliverable : P2f) Review and fund the Moreland Bike Strategy - ensuring alignment with revised Moreland Integrated Transport Strategy (MITS) No: Actions Measures Targets Qtr X 1 Implement adjusted Develop revised 10-year June 2019 4 program, as informed capital program by MITS Accountable: Phillip Priest (A) Budget: Resourcing: Responsible: Olivia Wright $426K - OPEX 29 Transport unit 5-year resource plan $915K Department: City Futures

Branch: City Change 2018/19 FIRST QUARTER REPORTING STATUS Draft MITS adopted for public consultation in July 2018. Council resolved to On Target receive final MITS document in February 2019. A revised 10-year Bike capital program will be developed by June 2019 2018/19 SECOND QUARTER REPORTING STATUS Consultation report completed and Councillors briefed. Currently developing On Target final report for adoption in March 2019. A revised 10-year CAPEX program is being prepared for adoption in June 2019 guided by the adopted MITS. 2018/19 THIRD QUARTER REPORTING STATUS 10-year cycling priority capital program being finalised for consultation to On Target internal and external stakeholders prior to presentation to Council in the fourth quarter. 2018/19 FOURTH QUARTER REPORTING STATUS 10-year bicycle capital program adopted by Council at June 2019 meeting. Achieved 2018/19 ACTIONS DELIVERED CAP 78 CLOSED IN 2018/19

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CAP: 61 Key Priority: R1. Improve resident satisfaction to 90% with Council’s performance in customer service Deliverable: R1a) Customer Service strategy - Improve resident satisfaction to 90% with Council’s performance in customer service - various deliverables No: Actions Measures Targets Qtr X 1 Better communication with Development of customer December 2019 2 Customers in terms of experience improvements expectations, status and and associated completion of customer implementation plan, to be requests. communicated via Councillor connect. 2 Seek to reduce the volume Agreed program of work to June 2020 4 of key customer address high complaint complaints. areas. Accountable: Joseph Tabacco Budget: Base Resourcing: Responsible: Jessamy Nicolas various service units Department: Engagement & Partnerships Branch: Community Engagement 2019/20 FIRST QUARTER REPORTING STATUS 1a. The customer service team are about to commence implementation of an On Target automated email to acknowledge receipt of a request/complaint. Customers will receive a further closure email to confirm their request has been closed. This is expected to significantly improve the customer experience. 1b. From November, all staff will have access to response resolution timeframe report showing the number of received customer requests, those closed and those remaining outstanding on a monthly basis as well as average handling times. This will support the customer service team to set realistic customer expectations and closure timeframes for requests lodged and give managers better oversight of their business units. 1c. Improvements are being made to the customer service knowledge Base to include more information on steps throughout the CRS management process to facilitate better communication with customers. 2. The complaints management program enhancements are being finalised for On Target Pathway and to be delivered during this financial year. The complaints program will bring us into line with all the recommendations for complaint handling which have been made by the Victorian ombudsman and additional improvements will be included in line with the ombudsman’s good practice guides. 2019/20 SECOND QUARTER REPORTING STATUS 1. Customer service team have continued to implement the key components of On Target the customer service strategy: a) As outlined in quarter 1, customers will soon have improved customer experience by receiving automated emails about their requests. This includes customers being sent updates at the start and end of their requests. Council officers are also able to send a personalise message to the

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customer. This is testing phase as of January 2020 and will start to go live in February 2020. b) All managers now have access to improved reporting to help oversee the customer experience. This includes having oversight on the number of outstanding phone calls to customers as well as volume of work of their service. This will help managers be able to better over see their work volumes, identify if there’s any cause of delay, and be able to manage their own resources better. c) Departmental meetings are taking place to improve the customer service knowledge Base to ensure there is timely and accurate information is being provided to our customers. 2. To improve the overall customer experience across all business units, a 2- On Target hour training session has been developed to be delivered across the organisation. This will cover the philosophy of customer service, including how to deal with challenging situations. A Customer Service Tips and Tricks booklet covering these Customer Service elements will also be created. 2019/20 THIRD QUARTER REPORTING STATUS 1. The Customer Service team has: On Target b) Been implementing the initial stage of ‘closing the loop’. Customers have been positive about the initial acknowledging email for their complaint and most are comfortable giving information. c) Been trialled an updated Quality Framework. This framework has a focus on correctly following process and having effective engagement skills, to build customer confidence. d) Started the project for doing after-call surveys. Whilst an annual residents survey is done, more immediate feedback is needed. Customers will have an opportunity to complete survey questions, via a link in closing the loop emails. Impact of Covid-19 on delivery of item above: The team has transitioned to a Moderate working-from-home setting. After an initial peak, the type and quantity of telephone Impact calls is similar to previous quarters. The focus has been ensuring residents receive a positive customer experience (with minimal wait times) and giving clear answers about any changes to council services. Many customers disclosed the significant personal impact of the Covid-19 lockdown. Whilst the team continues to make referrals to Lifeline and Beyond Blue, a new service has been setup. This new service enables the Customer Service team to transfer residents with need, to the employee counselling program for immediate counselling from the professional psychology organisation, Caraniche.

With counters closed, staff have been re-deployed to largely phone-Based work with an increase in staff numbers to assist. We expect an improved customer experience during this time with more staff available. 1. The complaints management enhancements are being built into the customer On Target management system. This will facilitate timely reports to customers so they can see progress for complex complaints and when delivered. System upgrades were substantially progressed and are being tested. They are expected to go live in the 2019/20 fourth quarter. Impact of Covid-19 on delivery of item above: There was no impact No Impact

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2019/20 FOURTH QUARTER REPORTING STATUS 1. Significant customer experience improvements were made during the year. Achieved This was confirmed by the annual Local Government Victoria Survey where the customer experience results for ‘overall satisfaction’ went from 82% to 88%. Improvements implemented this quarter included: • Implementing the ‘closing the loop’ program, where residents receive an acknowledgement email for their council query as well as a follow-up email once their request has been actioned. This ensures residents have closure on their requests. • Regular after-call surveys are being done with residents about their customer service experience. These surveys provide information about the quality of the customer experience and are done through the year, rather than a one-off end of year survey. • Updated knowledge management by the Customer Service team. This meant higher quality information was given more consistently to customers for the 300+ types of requests which are received. • Improved contact centre metrics. Incoming calls are answered faster with reduced wait times and less customers hanging-up without speaking to the Customer Service team. This year, we saw a 36% reduction in the number of abandoned calls, compared to last year and a 56% reduction from the prior year. • Implementing the council-wide customer request tracking tool. This gave visibility to managers and staff about the status of their assigned customer requests and enabled improved local-area management of requests. • Ongoing organisation support during peak customer request periods. These included the Maribyrnong Integrated Transport Strategy rollout, rates-collection periods and community engagement for tree protection policies. Impact of Covid-19 on delivery of item above: Customer Service staff remain Minor Impact focused on supporting more customer needs during the Covid-19 State of Emergency. During the fourth quarter incoming calls about personal distress significantly decreased. This was because the Commonwealth and Victorian Governments stepped into giving community relief and support. The Customer Service team provided a coordination role to help our community connect with available community services. This included connecting to some services outside our municipality. 2. Complaint management system enhancements have been rolled-out for two Achieved Directorates, with a focus on those work teams which receive more complaints. Ongoing implementation will continue in the new financial year.

The new system will bring Moreland’s handling and recording processes in- line with Victorian Ombudsman recommendations. Other system enhancements look to reduce the likelihood of customer complaints with system generated update emails to customers. Impact of Covid-19 on delivery of item above No Impact ALL 2019/20 ACTIONS DELIVERED CAP 61 PROCEEDING WITH NEW ACTIONS IN 2020/21

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CAP: 62 Key Priority: R1. Improve resident satisfaction to 90% with Council’s performance in customer service Deliverable: R1b) Continuous Improvement in service delivery -To improve overall service delivery by streamlining processes and improving the customer service experience No: Actions Measures Targets Qtr X 1 Completion of planned 100% completion of work June 2020 1 improvement initiatives as program August 2020 FY2020/21 per FY20 program of work Accountable: Sue Vujcevic Budget: Resourcing: Responsible: Trisha Love Base / Training & Development Budget Department: Business Transformation Branch: Organisational Performance 2019/20 FIRST QUARTER REPORTING STATUS Initiatives completed and measured in Q1 are as follows: On Target • Pin (infringement) automation has reduced the time it takes to issue a notice by 97% by removing manual processing of vehicle owner checks, which has also reduced the amount of customer disputes • Digitising National Police Checks has reduced the time it takes to obtain a check on staff by 96% by removing the need to manually enter data and shifting to self-serve, which reduces the time it takes to onboard customer facing employees • The Places Manager has improved the efficiency of monthly reporting on community engagement activities by 75% by using online tools.

Going digital initiatives completed this quarter include: • The IMS Sportsfields Booking program was launched. This is an online mobile Ground Inspection Reporting module that captures and reports real-time data (including photos of sports grounds) to escalate any OHS concerns • The Maternal and Child Health team have a new electronic planner and now more efficient rostering system • Moreland has made available the ‘Electronic Huddle – Team’ app in Outlook for better communication across teams • Council now has an online form for the Coburg Night Market • Council has negotiated to receive more online training modules within the existing cost with our supplier • Moreland no longer posts job ads to the Local Government section of Seek, which results in cost savings.

Service improvements include: • The libraries team have reduced processing time for audio visual materials by no longer re-casing AV material and reducing moves between libraries, resulting in faster access to these materials • Book suppliers now supply all non-Roman character books "shelf ready" - staff no longer have to complete processing in house, which saves time • Council’s staff Development and Learning Calendar now combines leadership and staff training, with information sessions available to staff via

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an editable version of the pdf document for internal changes / future programs.

Process improvements: • The process to deliver Library Service’s Local Government Performance Reporting Framework (LGPRF) service performance reporting, has been documented to ensure a consistent and repeatable approach. 2019/20 SECOND QUARTER REPORTING STATUS The Continuous Improvement works program was endorsed by MEG on the 6th On Target November 2019. The following projects are on track to be delivered by the end of financial year (with Business requirements for projects finalised/approved by teams this quarter): • Improve notification of shaping media issues to Customer Service team • Improve Customer Request System’s Call Routing • Improve Customer Request System’s Reporting • Digitise Legal Advice approvals.

In addition to the above program, other initiatives progressed or completed and measured in Q2 are as follows: • Introduced ability for staff to reset their own passwords/locked computers without needing to call IT, which has reduced IT password workload by 74%. • Introduced the Visitor Self-Service Sign In system in Coburg customer service which has seen a 95% improvement in the time it took customer service to process a council visitor. • Going digital initiatives completed this quarter include: • Digitisation the environmental health Unit’s lodgement and payment facilities, which has improved customer service and access and allows for 24/7 online service for faster delivery to customers. • Digitisation of the internal staff award form for SHINE, has seen a reduction in time taken to select this year’s Shine nominations. • Process improvements completed in this quarter include: • Quarterly Performance Review (Q1 report) now has a continuous improvement process loop back to ensure all areas of the business have an opportunity to address and improve performance during the financial year. • Youth Services have begun work to refine processes for payments of a subset of workers. • Aged Care have begun identifying bottle necks or multiple handoffs in their Direct Care, Meals, Transport and Social Services processes.

Finance have identified bottle necks in their Asset Capitalisation process and are considering next steps. 2019/20 THIRD QUARTER REPORTING STATUS The Continuous Improvement works program was endorsed by MEG on the 6th Behind Target November 2019. The following projects were on track until mid-March for delivery by mid-2020. Solutions had been identified and signed off and implementation had commenced: • Improve notification of shaping media issues to Customer Service team • Improve Customer Request System’s Call Routing • Improve Customer Request System’s Reporting

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• Digitise Legal Advice approvals.

In addition to the above program, other continuous improvement initiatives progressed or completed in Q3 are as follows: • Youth Services have moved from use of petty cash to payment via a voucher system, enabled in Pathway. This has reduced the risks around use of petty cash and enabled direct payments. • An Aged Care Small Group Respite workshop has been conducted and a 4-week project plan developed to introduce this service to our community. • The Central Enrolment process has been reviewed to prepare us for the introduction of 3-year-old kindergarten. Five processes have been mapped and are currently being reviewed for improvement before creating a new process for 3-year-old kindergarten.

Other continuous improvement projects have been delivered to assist with council’s response to Covid-19: • The use of Microsoft Teams for virtual meetings has been rolled out across council. • A list of all employees and contractors has been developed, for use in the deployment of an SMS communications tool.

A solution to integrate MS Forms with MS SharePoint for the collection and utilisation of data across council has been delivered. Impact of Covid-19 on delivery of item above: The following projects are at risk Moderate of missing end of financial year delivery due to the unavailability of key Customer Impact Services and Communications teams: • Improve notification of shaping media issues to Customer Service team • Improve Customer Request System’s Call Routing • Improve Customer Request System’s Reporting.

At this stage we are 4 weeks behind Based on the original project plan. 2019/20 FOURTH QUARTER REPORTING STATUS On 9 June 2020, the Executive endorsed updated delivery dates for the following On Target projects, considering the impact of Covid-19 on delivery timing: • Improve notification of shaping media issues to Customer Service team – new delivery forecast is 30 June 2020 • Improve Customer Request System’s Call Routing – new delivery forecast is 31 July 2020 • Improve Customer Request System’s Reporting – new delivery forecast is 31 July 2020 • Digitise Legal Advice approvals – new delivery forecast is 30 June 2020.

The status of these projects are as follows: • Improve notification of shaping media issues to Customer Service team - completed • Improve Customer Request System’s Call Routing – new delivery forecast – 75% complete, completion by first quarter 2020/21 • Improve Customer Request System’s Reporting – 85% Complete, completion by first quarter 2020/21 • Digitise Legal Advice approvals – 30 June 2020 – 95% Complete, completion by first quarter 2020/21.

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A further Executive briefing is scheduled for August 2020 to provide a report on the completion of these projects and an overview of the candidate projects for the 2020/21 program of work.

Other continuous improvement initiatives progressed or completed in the fourth quarter, which supported the organisation during Covid-19 included: • A solution for the management of the Council’s staff redeployment efforts • A solution and completion of the staff Covid-19 survey • A solution for the State’s Covid-19 survey reporting • Project and process support for onboarding and payroll for Working with Victoria • Process redesign of the central enrolment process for the introduction of 3- year-old kindergarten. Impact of Covid-19 on delivery of item above: The following projects were Moderate delayed to Q1 2020/21 due to the unavailability of key Customer Services, Impact Communications and Information Technology resources for the projects: • Improve Customer Request System’s Call Routing • Improve Customer Request System’s Reporting.

With the delay in delivery due to the Covid-19 State of Emergency, the Digitise Legal Advice approvals project was moved into a busy period for the Legal Service team and end of financial year commitments, which has now also delayed the deployment of this initiative until 31 July 2020. 2018/19 ACTION REVISED FOR 2020/21 DELIVERY CAP 62 PROCEEDING FOR THE REVISED ACTION AND A NEW ACTION IN 2020/21

CAP: 63 Key Priority: R2. Reach the top 25% of all Councils for improved community satisfaction with Council’s engagement practices Deliverable: R2a) Improved Community Engagement - Fundamental rethink and potential reorganisation No: Actions Measures Targets Qtr X 1 Implementation of Organisation capacity building: May 2020 4 Community Engagement evaluation and monitoring report to framework be presented at Council meeting Accountable: Joseph Tabacco Budget: Resourcing: Responsible: Jessamy Nicolas $171K (OPEX) 1.0 FTE Department: Engagement & Partnerships

Branch: Community Engagement 2019/20 FIRST QUARTER REPORTING STATUS Key activities to support the implementation of the Community Engagement On Target Framework: • Introduce new tools and templates to support Council officers in planning community engagement by February 2020 • Coordinate internal group of champions to drive an internal culture of engagement at Moreland including delivery of four meetings by June 2020 78

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• Deliver 2 community engagement training sessions for staff on new tools and templates by June 2020 • Introduce new ‘Conversations Moreland website’ by December 2019 • Provide support/project manage engagement for flagship actions including MITS (Amendment C183 consultation and Smart Streets consultation), A Park Close to Home (West Street and Tinning Street consultations), ZCM Action Plan consultation and FOGO consultation by June 2020. 2019/20 SECOND QUARTER REPORTING STATUS • Introduce new tools and templates to support Council officers in planning On Target community engagement by February 2020. • Coordinate internal group of champions to drive an internal culture of On Target engagement at Moreland including delivery of four meetings by June 2020. • Deliver two community engagement training sessions for staff on new tools On Target and templates by June 2020. • Introduce new ‘Conversations Moreland website’ by December 2019. Achieved

• Provide support/project manage engagement for flagship actions including MITS On Target (Amendment C183 consultation and Smart Streets consultation), A Park Close to Home (West Street and Tinning Street consultations), ZCM Action Plan consultation and FOGO consultation by June 2020. 2019/20 THIRD QUARTER REPORTING STATUS • Introduce new tools and templates to support Council officers in planning Achieved community engagement by February 2020. • Coordinate internal group of champions to drive an internal culture of On Target engagement at Moreland including delivery of four meetings by June 2020. Impact of Covid-19 on delivery of item above: 4 of 7 meetings of the Champion Moderate Network have been held to date. Covid-19 is likely to place limitations on what can Impact be facilitated at these network meetings, but we are exploring digital options. • Delivery of IAP2 training for 25 staff across the organisation. On Target Impact of Covid-19 on delivery of item above: 1 of 5 training days has been held Moderate to date. It may not be possible for the rest of the course to run this financial year, Impact but IAP2 are exploring digital options. • Conversations Moreland website was introduced in the 2019/20 second quarter Achieved and is now being implemented to establish systems, processes and staff training resources for website. Impact of Covid-19 on delivery of item above: All digital consultations are being Moderate paused at this time. Covid-19 has impacted the recruitment of a Council officer who Impact could help establish systems, processes, guidelines for use of the website and develop staff training resources. It is expected that demand for digital engagement will grow, and the state emergency will be spent setting up systems and processes for the website that have yet to be established. • Provide direct delivery of community engagement services for flagship actions Achieved including MITS (Amendment C183 consultation and parking restrictions roll out), A Park Close to Home (West Street & Tinning Street consultations), ZCM Action Plan consultation phase 2, and Council Budget consultation phase 1.

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2019/20 FOURTH QUARTER REPORTING STATUS • Introduced new tools and templates to support Council officers for planning Achieved community engagement was delivered in the third quarter. • Coordinated internal group of champions to drive an internal culture of Achieved engagement at Moreland including delivery of four meetings by June 2020. Impact of Covid-19 on delivery of item above: The group’s activities were Minor Impact affected, and online options were employed to enable some progress. • Delivered IAP2 training for 25 staff across the organisation. Training began in Achieved 2019/20 and further delivery will continue in 2020/21. Impact of Covid-19 on delivery of item above: Training providers continue to Moderate explore digital options. This is necessary because remote training alternatives are Impact required, arising from Covid-19 State of Emergency restrictions. The program will continue in 2020/21. • The Conversations Moreland website was introduced in the second quarter Achieved and is now being implemented to establish systems, processes and provide staff training resources for the website’s use. Impact of Covid-19 on delivery of item above: Demand for digital engagement Moderate and consultation is significantly growing. Two training programs held during the Impact fourth quarter to improve the organisation’s skill base for community engagement. • Provide direct delivery of community engagement services for flagship actions Achieved was achieved in in the third quarter. • On 10 June 2020 Council received a report about the community engagement Achieved framework. Council noted the 2019/20 work done and the intention to create a Community Engagement & Public Participation Policy by March 2021. Impact of Covid-19 on delivery of item above: The final timing of the Council Moderate report fell marginally outside the May 2020 target date. This delay was influenced Impact by a priority to support other work-teams, for their changing engagement needs associated with the evolving Covid-19 State of Emergency. 2019/20 ACTION DELIVERED CAP 63 PROCEEDING WITH NEW ACTIONS IN 2020/21

CAP: 64 Key Priority: R3. Maintain and match our infrastructure to community needs and population growth Deliverable: R3a) Wheatsheaf Hub - create an integrated community hub in Glenroy with a focus on education, lifelong learning and health, combined with a district level open space. No: Actions Measures Targets Qtr X 1 Continue design, Commence construction of April 2020 4 development and the main works construction phase. Accountable: Grant Thorne Budget: Resourcing: Responsible: Greg Gale $1.5M (CAPEX) Implementation will involve many services in Council Department: City Infrastructure Branch: Capital Works Planning and design 80

Responsible Council Council Action Plan 2019/20

2019/20 FIRST QUARTER REPORTING STATUS Main works tender procurement is underway for construction to commence early On Target 2020. 2019/20 SECOND QUARTER REPORTING STATUS The main works contract was awarded by Council at the December 2019 meeting, On Target with construction to commence early 2020. 2019/20 THIRD QUARTER REPORTING STATUS The main works contract is in place following confirmation of the funding agreement On Target through the Community Infrastructure Loans Scheme. Preliminary works are underway in preparation for site establishment. Impact of Covid-19 on delivery of item above: There has been minimal impact No Impact on the construction industry to date. 2019/20 FOURTH QUARTER REPORTING STATUS Design work was completed and novated to the construction contractor. Achieved Construction has begun, the contractor is on-site. Further progress for construction will be ‘business as usual’ in 2020/21. Impact of Covid-19 on delivery of item above: No impact in the fourth quarter. No Impact Further escalation of the Covid-19 State of Emergency in the new financial year may impact construction. 2019/20 ACTIONS DELIVERED CAP 64 CLOSED IN 2019/20

CAP: 65 Key Priority: R3. Maintain and match our infrastructure to community needs and population growth Deliverable: R3b) Saxon Street Hub: implement Strategic Plan to guide future use and development of the Hub. No: Actions Measures Targets Qtr X 1 Progress strategic Progress report to May 2020 4 redevelopment plan for Councillor briefing at key the site project milestones. Accountable: Joseph Tabacco Budget: Resourcing: Department: Engagement and Partnerships Continue building reserve to fund design development and Branch: Places construction 2019/20 FIRST QUARTER REPORTING STATUS Progress continuing. Councillors briefed on revisions to project Governance to On Target incorporate a Councillor Oversight Committee with Council resolution expected in October 2019.

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2019/20 SECOND QUARTER REPORTING STATUS Additional feasibility work was commissioned. Outcomes of the feasibility study will On Target be presented to the Councillor Oversight Committee in February 2020. 2019/20 THIRD QUARTER REPORTING STATUS Board and Councillor Oversight Committee briefed on progress and preliminary On Target findings of additional feasibility work. Impact of Covid-19 on delivery of item above No Impact 2019/20 FOURTH QUARTER REPORTING STATUS New concept option explored to seek more efficient and ongoing operationally Achieved sustainable design. Design concept and financial analysis work done late May 2020. Board and Councillor Oversight Committee briefed on progress in June 2020.

Council to receive a report in July recommending progress to detailed design. Impact of Covid-19 on delivery of item above No Impact 2019/20 ACTIONS DELIVERED CAP 65 PROCEEDING WITH A NEW ACTION IN 2020/21

CAP : 66 Key Priority: R3. Maintain and match our infrastructure to community needs and population growth Deliverable: R3c) Merlynston Hall: turn it into a useable community centre No: Actions Measures Targets Qtr X 1 Engage a suitable builder Award building contract December 2017 2 for the refurbishment of Merlynston Progress Hall 2 Undertake refurbishment Commence construction 30 June 2018 4 of the hall works Accountable: Grant Thorne Budget: Resourcing: Responsible: Greg Gale $1.045m (CAPEX) PM, Building Projects. Department: City Infrastructure External Contractor

Branch: Capital Works Delivery

2017/18 FIRST QUARTER REPORTING STATUS 1. The refurbishment works were publicly tendered in August 2017, with Council On Target to consider a report at the October 2017 Council meeting for award of the building contract. 2. Construction is scheduled to be undertaken between December 2017 and On Target June 2018. 2017/18 SECOND QUARTER REPORTING STATUS 1. Building contract was awarded in November 2017 Achieved 2. Construction works are progressing in accordance with the project program On Target for completion by June 2018.

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2017/18 THIRD QUARTER REPORTING STATUS 1. Building contract was awarded in November 2017 Achieved 2. Construction works have been progressing smoothly and will be completed On Target ahead of project program. 2017/18 FOURTH QUARTER REPORTING STATUS 1. Building contract was awarded in November 2017 Achieved 2. Construction works have progressed smoothly and were completed ahead of Achieved project program. 2017/18 ACTIONS DELIVERED CAP 66 CLOSED IN 2017/18

CAP: 67 Key Priority: R3. Maintain and match our infrastructure to community needs and population growth Deliverable: R3d) Fleming Park - Rejuvenate Fleming Park to meet the needs of the current and future community. No: Actions Measures Targets Qtr X 1 Implementing works to deliver Completion of June 2020 2 the reimaging of the Grand construction works November 2020 FY2020/21 Stand and minor works Accountable: Grant Thorne Budget: Resourcing: Responsible: Greg Gale $1.4M (CAPEX) Officer resources / Specialist Contractor Department: City Infrastructure Support Branch: Capital Works Planning and design 2019/20 FIRST QUARTER REPORTING STATUS Community consultation on the grand stand concept for the reimagining of the On Target grandstand occurred in September 2019 and is on schedule for June 2020. 2019/20 SECOND QUARTER REPORTING STATUS Community consultation on the concept design for the reimagining of the grandstand On Target occurred in September 2019, with Planning application to be submitted by the end of January. Completion of construction is dependent on the outcome of the tendering and Planning Permit processes. 2019/20 THIRD QUARTER REPORTING STATUS Tenders for the construction of the grandstand works are being assessed. Works On Target expected for May/June 2020. Commencement of works will be informed by outcome of the Planning Permit process. Impact of Covid-19 on delivery of item above: There has been minimal impact No Impact on the construction industry to date.

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2019/20 FOURTH QUARTER REPORTING STATUS A contract for the construction of the grandstand works was awarded in April 2020. Behind Target One objection was received to the Planning Permit application. The permit was subsequently issued on the 22 June 2020. After issuing of a building permit, works Revised Target will start in July 2020. Arising from the timeframe to issue permits, work has been Q2 2020/21 rescheduled for completion in the second quarter of 2020/21. Following this work, any future action for this CAP item will be transferred to ‘business as usual’. Impact of Covid-19 on delivery of item above: No impact in the fourth quarter. No Impact Further escalation of the Covid-19 State of Emergency in the new financial year may impact construction. 2019/20 ACTION REVISED FOR 2020/21 DELIVERY CAP 67 PROCEEDING FOR THE REVISED ACTION IN 2020/21

CAP : 68 Key Priority: R3. Maintain and match our infrastructure to community needs and population growth Deliverable: R3e) Brunswick Neighbourhood House - support Brunswick Neighbourhood House (BNH) to secure new site for ongoing service delivery to the community No: Actions Measures Targets Qtr X 1 Complete feasibility Relocation options Council briefing 4 project to secure a identified and assessed May 2018 suitable site for the BNH Accountable: Arden Joseph Budget: Resourcing: Responsible: Barry Hahn Base Department: Social Development

Branch: Social Policy and Early Years 2017/18 FIRST QUARTER REPORTING STATUS Meetings with BHN have occurred and their requirements have been considered in On Target relation to the planning processes for the Saxon St site and the Fleming Park masterplan. 2017/18 SECOND QUARTER REPORTING STATUS Report outlining six potential options prepared and considered by MEG on On Target 12/12/17. Council briefing scheduled for March. 2017/18 THIRD QUARTER REPORTING STATUS Briefing on relocation options scheduled for Councillor Briefing on 18 April 2018. On Target 2017/18 FOURTH QUARTER REPORTING STATUS A Councillor briefing providing options for relocation was presented. Achieved 2017/18 ACTION DELIVERED CAP 68 CLOSED IN 2017/18

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CAP : 69 Key Priority: R3. Maintain and match our infrastructure to community needs and population growth Deliverable: R3f) Pascoe Vale Community Centre (PVCC) - Complete construction of Pascoe Vale House for community use No: Actions Measures Targets Qtr X 1 Complete construction of Construction works December 2017 2 Pascoe Vale Community completed Centre Accountable: Grant Thorne Budget: Resourcing: Responsible: Greg Gale CAPEX $1.7m PM, Building Projects. External Contractor Department: City Infrastructure

Branch: Capital Works Delivery 2017/18 FIRST QUARTER REPORTING STATUS The Pascoe Vale Community Centre works are progressing in accordance with On Target the project program, with completion in December 2017. 2017/18 SECOND QUARTER REPORTING STATUS Construction of the new building is complete. Final landscaping works are Achieved occurring in conjunction with new toy library works, which is being constructed at the adjacent community hall.

2017/18 ACTION DELIVERED CAP 69 CLOSED IN 2017/18

CAP: 70 Key Priority: R4. Provide transparent and effective governance of Council’s operations Deliverable: R4a) Review of the Local Government Act - Opportunity to input into State Government review No: Actions Measures Targets Qtr X 1 Implement changes Support organisation to As per required dates for As arising from the new ensure relevant sections of key deliverables in the new relevant Government Act. the new LGA are LGA (subject to timing of implemented as per the Victorian Government required timeframes introduction of legislation) Accountable: Sue Vujcevic Budget: Resourcing: Responsible: Jodie Watson Base Department: Business Transformation Branch: Corporate Governance

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2019/20 FIRST QUARTER REPORTING STATUS An assessment of implications of the new reforms to the Local Government (LG) On Target Bill for Moreland was undertaken and distributed for review by Councillors. A Councillor briefing on the new LG Bill was held on 15 July 2019. Council submitted a response to the Minister for Local Government on the proposed LG Bill reforms on 31 July 2019. 2019/20 SECOND QUARTER REPORTING STATUS An assessment of the implications of the revised LG Bill 2019 has commenced. On Target The key actions and timing for implementation were mapped to responsible departments and officers. The mapping which has commenced also looks at the implementation of each clause within the LG Bill 2019 in more detail. 2019/20 THIRD QUARTER REPORTING STATUS Each clause of the new Local Government Act 2020 has been mapped to establish On Target key implementation responsibilities, timings and actions. The coordination approach to establish the key plans has been endorsed by the Executive, as has a change management approach to support the implementation of the new principles- Based legislation. Impact of Covid-19 on delivery of item above: Central to the implementation of Minor Impact the new Local Government Act 2020, are the Council elections on 24 October 2020 - which the staged delivery and timelines are Based on. MAV are surveying Councillors to assess the considerations for these elections to proceed or be delayed. This decision, and any other ministerial changes to timelines for implementation, will impact Council’s ability to implement the requirements if they are not considerate of the disruption caused by uncertainty.

Key plan owners (Vision, Asset Plan, Finance Plan Budget, Workforce Plan, Rates & Revenue Plan, Council Plan) continue to progress their work. Whilst there has been disruption to programmed work, there is high confidence the requirements of the Act can be met despite the disruption. 2019/20 FOURTH QUARTER REPORTING STATUS Confirmation of the October 2020 Council elections has minimised disruption for Achieved implementing the Act’s requirements. Council established its Audit and Risk Committee on 13 May 2020 and the first meeting was held on 23 June 2020. The draft Governance Rules and Public Transparency Policy were endorsed, to proceed to consultation, by Council on 10 June 2020.

A project plan has been established for the development of the Council Plan, incorporating the Municipal Health and Wellbeing Plan. Key plan owners (Community Vision, 10-year Asset Plan, 10-year Financial Plan, Workforce Plan, 4- year Budget, Rates & Revenue Plan, Council Plan) continue to progress their work. Impact of Covid-19 on delivery of item above No Impact 2019/20 ACTION DELIVERED CAP 70 PROCEEDING WITH A NEW ACTION IN 2020/21

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CAP : 71 Key Priority: R4. Provide transparent and effective governance of Council’s operations Deliverable: R4b) Review of Meeting Procedure Local Law (MPLL): to revise the local law to improve Governance outcome No: Actions Measures Targets Qtr X 1 Develop a new i) Report to Council to approve new September 2017 1 Meeting Procedure Local Law for public consultation Local Law ii) New Local Law adopted by June 2018 4 Council Responsible: Olivia Wright Budget: Resourcing: Department: Corporate Services Base MEG. Governance team Branch: Governance and Property 2017/18 FIRST QUARTER REPORTING STATUS Due to the significance of the proposed new MPLL, and the extensive debate from On Target Councillors on the draft changes, which will help inform and improve Governance, additional time is required in drafting the changes; reset of target to June 2018, to allow for all required changes to be included in the new MPLL. 2017/18 SECOND QUARTER REPORTING STATUS At 6 December meeting, Council resolved to amend the due date of adoption of On Target new MPLL to June 2018. 2017/18 THIRD QUARTER REPORTING STATUS Officers briefed Councillors on 19/3/18 and a report is going to the April Council On Target meeting to adopt the draft Meeting Procedure Local Law for public consultation. 2017/18 FOURTH QUARTER REPORTING STATUS Following the public exhibition and consultation process, Council endorsed new Achieved MPLL at its meeting on 13 June 2018. 2017/18 ACTION DELIVERED CAP 71 CLOSED IN 2017/18

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CAP: 72 Key Priority: R4. Provide transparent and effective governance of Council’s operations Deliverable: R4c) Define Environmental Management System (EMS) scope including environmental policy, environmental impacts and aspects register. No: Actions Measures Targets Qtr X 1 Implementation of Council Alignment of systems and June 2020 4 resolved outcomes to introduce processes to ISO 14001 or a non-certified EMS solution. guidelines. Accountable: Sue Vujcevic Budget: Resourcing: Responsible: Jodie Watson $100K (OPEX) Department: Business Transformation Branch: Corporate Governance 2019/20 FIRST QUARTER REPORTING STATUS The recruitment process commenced, following a period of consultation on an On Target organisational change to the Corporate Governance Branch, that impacted this position. A preferred candidate has been identified and nearing appointment. 2019/20 SECOND QUARTER REPORTING STATUS This position was not appointed as anticipated at the end of the 2019/20 first On Target quarter. An alternative approach was taken with a return to market in November, recruiting a full-time resource for 12 months utilising the allocated funding for a part-time position by compressing the work into six months full time in 2019/20 carrying over into 2020/21 for a further six months full time. The Quality Assurance – EMS Officer is scheduled to commence on 13 January 2020 to work toward establishing an EMS aligned with ISO 14001. 2019/20 THIRD QUARTER REPORTING STATUS Engagement meetings were held with all managers and key work areas. The On Target Environmental Risk Register was established, Project Board Members identified, and Environmental Policy drafted. Impact of Covid-19 on delivery of item above: Delayed establishment of Project Minor Impact Board and endorsement of Environmental Policy. All other work continued. 2019/20 FOURTH QUARTER REPORTING STATUS Project Board was established, and two meetings were held. Environmental Achieved Management System documents have been prepared for Project Scope, Environmental Risk Register, Draft Policy and Communications and Training plan. Also identified 10 key findings and recommendations that will inform risk treatments. Impact of Covid-19 on delivery of item above No Impact 2019/20 ACTION DELIVERED CAP 72 PROCEEDING WITH A NEW ACTION IN 2020/21

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CAP: 73 Key Priority: R5. Operate without seeking an exemption from the rate cap through efficient use of Council’s skills and financial resources Deliverable: R5a) Service Innovation Initiative - to support rate capped environment, maintaining service levels, but increasing revenue opportunities or decreasing expenditure No: Actions Measures Targets Qtr X 1 Delivery of Business Identify short and long financial March 2019 3 enhancement projects impacts. Accountable: Sue Vujcevic Budget: Resourcing: Responsible: Jodie Watson OPEX funding $100k Department: Business Transformation

Branch: Corporate Governance 2018/19 FIRST QUARTER REPORTING STATUS 1. Work has continued in this project, including delivery of the draft policy for On Target Council managed community venues and accompanying Council Report for presentation at the October Council meeting. In addition, support has been provided to develop the draft Community Engagement Policy. 2018/19 SECOND QUARTER REPORTING STATUS 1. Adoption of the policy for Council managed community venues at the Achieved December 2018 Council meeting; additionally, provision of support to the organisational re-structure, communications and recruitment was undertaken this quarter. 2018/19 ACTION DELIVERED CAP 73 CLOSED IN 2018/19

CAP: 74 Key Priority: R5. Operate without seeking an exemption from the rate cap through efficient use of Council’s skills and financial resources Deliverable: R5b) Continuous Improvement in service delivery - To improve overall service delivery by streamlining processes and improving the customer service experience No: Actions Measures Targets Qtr X 1 Implement program for roll At least three work areas have June 2020 4 out of Pro Mapp undergone process review and have defined processes using Pro Mapp Accountable: Sue Vujcevic Budget: Resourcing: Responsible: Trisha Love $23K (OPEX) Base Department: Business Transformation Branch: Organisational Performance

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2019/20 FIRST QUARTER REPORTING STATUS A program has been developed for the roll out of process mapping in FY20 with On Target a key focus on the Finance, Governance and Human Resources teams. A process is underway to recruit an additional 2-year resource to achieve this priority.

Accounts Payable and Revenue Property have finalised eight process maps this quarter and the Finance team have created a further six new maps.

Work has begun to develop an overview of all the processes that enable business continuity in the Governance and Human Resources teams. Work with Governance has commenced with one process map created. Issue identification has also begun, which will inform work in the next quarter.

Additional mapping outside of the three focus areas in this quarter includes: • City Infrastructure have mapped 12 processes, mainly in waste services. • Community Development have undertaken 25 maps of ‘current state’ processes following workshops with the Aged Services teams. The purpose of this work is to understand touch points from the client perspective. This work will lead to future improvement opportunities. • The subdivision bond process review is also continuing with the main process flow reviewed this quarter. Supporting process development to commence in the next quarter. 2019/20 SECOND QUARTER REPORTING STATUS The new Business Analyst – Process Mapping Officer commenced, and a On Target Process Mapping Strategy was developed to guide process mapping activity within HR, Governance and Finance for the remainder of this financial year. The Strategy also informs mapping work beyond the 19/20 financial year to ensure teams currently completing mapping activity will be able to create, maintain and review process as part of their business as usual activity, ongoing.

An audit of existing processes has been completed and included: • A review of all (293) processes currently sitting within the mapping platform, ProMapp, to identify which are still current. • Archiving of (100) non-current processes. • Review of system users and current training tools.

Work has been undertaken with the HR, Governance and Finance teams to finalise a master list of all processes within their operations. 245 processes have been identified and work has commenced to prioritise and select key processes for mapping. There are currently 113 process maps (31 HR, 9 Governance and 73 Finance) within the system that are being developed by staff, who are also identifying improvement opportunities.

Mapping work continued in this quarter includes: • Accounts Payable team mapping a further two processes. • Governance having another seven processes in work. • Work in Revenue property has now been completed with 15 processes published for this area. • Support has also commenced Revenue Services and three processes have been developed in this quarter.

Community Development have ten more ‘current state’ maps developed for Aged Services (this work was completed to understand the client journey, understand touch points a client has when using Councils services and drive process and service improvements). 90

Responsible Council Council Action Plan 2019/20

2019/20 THIRD QUARTER REPORTING STATUS Work is progressing on the master list of all process in the HR, Governance and On Target Finance teams. Mapping work in this quarter has included: • Review of existing mapped processes for HR, Governance and Finance • HR have mapped 25 process (including Recruitment, OHS and HR Business Partner related process) • Governance have mapped 27 mapped processes (including FOI, council meetings, legal services, civic protocols and civic events) • Finance have mapped 45 processes (including accounts payable, purchase orders, rates, DCP and Covid-19 rates process updates).

Of the 261 processes identified in the second quarter, there are approximately 70 processes that remain to be created.

Work has shifted to online process improvement workshops. This is an effective engagement tool and is enabling a significant amount of process creation, review and the maintenance of existing process.

New processes have been completed in a template that also documents and tracks continuous improvement ideas. These are allocated to the process owner for further action or included in our continuous improvement approach.

A tender is currently being run for an ongoing process mapping tool. Business requirement documents have been reviewed and signed off, tender documents have been created and made available and the evaluation process has been developed. Impact of Covid-19 on delivery of item above: There is currently no Impact on No Impact the delivery of process mapping for the 3 core areas of HR, Governance and Finance. 2019/20 FOURTH QUARTER REPORTING STATUS Process workshops have concluded. The following teams have undergone Achieved process reviews, with results as follows: • Human Resources have 74 processes mapped (process mapping for Payroll area will be progressed with new payroll system implementation) • Corporate Governance have 48 processes mapped • Finance have 120 processes mapped. Process mapping of the Payroll area has been delayed as Moreland is considering a new Payroll IT system. Mapping will recommence once the new system is in place.

After reviewing processes with the Governance and Civic Protocols team, staff are now implementing continuous improvement steps, including investigating a tool that will allow for improved data capture and reporting of budget spend and event requirements.

Work with the Finance team found many undocumented processes and others with no recent updates. This work was done by various team members and involved complex system components. The mapped finance processes provide consistency for all users and clarity for process responsibilities.

As well as mapping processes, process improvements have been captured during discussions with each team. These improvements were either captured as actions or escalated into the continuous improvement work under CAP 62. A tender for an ongoing process mapping tool is in the final stages and will be the subject of a business case.

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Responsible Council Council Action Plan 2019/20

Impact of Covid-19 on delivery of item above: Final review of process work Minor Impact with the Facilities team has been moved to mid-August. This has been due to their coordination support of PPE purchasing and distribution as well as physical measures in response to the Covid-19 State of Emergency. 2019/20 ACTION DELIVERED CAP 74 PROCEEDING WITH A NEW ACTION IN 2020/21

CAP: 75 Key Priority: R1. Improve resident satisfaction to 90% with Council’s performance in customer service Deliverable: R5c) Working with Regional Partners - Generate financial efficiencies, through collaboration and partnership opportunities. No: Actions Measures Targets Qtr X 1 Implement agreed i) Complete Annual planned projects June 2020 4 Regional collaborative ii) Each collaborative procurement June 2020 4 procurement project generates financial and/or projects. non-financial benefits. Accountable: Liz Rowland Budget: Resourcing: Responsible: Olivia Akdeniz Base Procurement Department: Finance All services with joint procurement opportunities Branch: Procurement 2019/20 FIRST QUARTER REPORTING STATUS i. As of the end of quarter one, all identified procurement projects are On Target undertaken in collaboration with Northern Region Councils. ii. Each collaborative procurement project to date generates financial and/or non- On Target financial benefits. 2019/20 SECOND QUARTER REPORTING STATUS i. As of the end of quarter two, all identified procurement projects are undertaken On Target in collaboration with Northern Region Councils. ii. Each collaborative procurement project to date generates financial and/or non- On Target financial benefits. 2019/20 THIRD QUARTER REPORTING STATUS i. As of the end of quarter three, all identified procurement projects are undertaken On Target in collaboration with Northern Region Councils. Impact of Covid-19 on delivery of item above: No Impact ii. Each collaborative procurement project to date generates financial and/or non- On Target financial benefits. Impact of Covid-19 on delivery of item above: No Impact

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2019/20 FOURTH QUARTER REPORTING STATUS i. At the end of the fourth quarter, all identified procurement projects are done in Achieved collaboration with Northern Region Councils. Impact of Covid-19 on delivery of item above No Impact ii. Each collaborative procurement project to date generates financial and/or non- Achieved financial benefits. Further progress will be ‘business as usual’ in 2020/21. Impact of Covid-19 on delivery of item above No Impact 2019/20 ACTION DELIVERED CAP 75 CLOSED IN 2019/20

CAP: 76 Key Priority: R6. Enable Council’s workforce to be mobile and accessible, supported by smart and efficient technologies Deliverable: R6a) IT Strategy - Set direction for IT resources allocation over 3 years and how this will add value to Moreland. Outcome will be more efficient use of time and money while addressing need for business intelligence and sustainable integration No: Actions Measures Targets Qtr X 1 Development of a new IT i) Completion of Roadmap August 2019 1 Roadmap to drive business ii) Commence September 2019 1 transformation and customer implementation of Roadmap service excellence. Accountable: Sue Vujcevic Budget: Resourcing: Department: Business Transformation Base Branch: Information Technology 2019/20 FIRST QUARTER REPORTING STATUS i. Completion of Roadmap – final version submitted to the Moreland Achieved Executive Group. 1. ii. Commence implementation of Roadmap – some items already Achieved commenced, including those on the backlog, for example Corporate Reporting Tool and GIS Program. 2019/20 ACTION DELIVERED CAP 76 PROCEEDING WITH NEW ACTIONS IN 2020/21

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