FIRE PIT TABLE FAQ

WHAT SURFACES CAN A POLYWOOD® FIRE DO I NEED TO COVER THE FIRE PIT TABLE ARE THESE BURNERS UL LISTED? PIT TABLE BE USED? WHEN NOT IN USE? Yes, all burners are UL tested and listed. This Our Fire Pit Tables are safe to use on wood and Although it's not mandatory, we do means they have passed numerous tests to composite decks, concrete patios, yards, etc. recommend keeping your fire table burner ensure safe operation. They have undergone covered while not in use for extended periods wind, rain and clearance tests. CAN THE FIRE PIT TABLE BE OPERATED of time. Although the burner is designed to IN SCREENED PORCHES, GAZEBOS, allow moisture to flow through the bowl, the HOW MANY BTUS PER HOUR ARE PRODUCED? AND LANAIS? cover will prevent any unwanted debris from The Round and Nautical Fire Pit Tables produce falling into the bowl. The unit itself is not UL approved for this 60,000 BTUs per hour, LP or NG. The Square application, but there should not be any Fire Pit Table produces between 60,000 – WHAT HAPPENS WHEN IT RAINS? problem provided the following guidelines 90,000 BTUs. are followed: If the fire table is uncovered, water will drain through the gas port holes in the burner, into HOW SHOULD I WINTERIZE MY • min. porch area: 96 sq. ft. the burner neck below and out by the air FIRE PIT TABLE? • min. ceiling height: 92 in. shutter. Water won't build up in the burner, it will drain out the bottom. • Remove any debris (leaves, dirt) • min. of two walls must be screened from the burner • min. screen height side walls: 6 ft. 8 in. CAN I ROAST MARSHMALLOWS ON MY FIRE • Close gas valve on fire pit base or PIT TABLE? • min. screen area: 64 sq. ft. shut off gas for NG Yes you can, however this appliance is UL listed • Shut off and remove LP tank from base WHAT TYPE OF FUELS CAN I USE? as a decorative gas appliance, not a cooking You can choose from either LP – Liquid appliance. Any residue from the food should be • Remove glass guard and store cleaned off the gems/burner, as it will clog the Propane, or NG – Natural Gas. POLYWOOD • Remove glass gems from burner Fire Tables come set-up for LP, however a NG burner ports and prevent a proper burn. to clean conversion kit also comes with the unit. HOW LONG WILL IT TAKE FOR THE FIRE PIT • Wipe down fire pit top and burner HOW LONG WILL A 20 LB TANK LAST? TABLE TO COOL DOWN AFTER USE? • Cover fire pit table with provided cover Typically you can operate for an average of 8 The glass and burner bowl are hot during hours when burning on high and up to 16-20 operation and cool-down. After turning off the WHERE CAN I PURCHASE ADDITIONAL hours when burned on low. fire table, make sure you allow time for the FURNITURE COVERS TO MATCH THE COVER burner bowl to adequately cool before reaching PROVIDED WITH MY FIRE PIT TABLE? MY CRYSTAL FIRE WON'T LIGHT OR THE underneath to turn the propane off, touch the Additional furniture covers can be purchased FLAME IS LOW. glass wind guard, or cover the table. Exact at the-cover-store.com. The provided fire pit cooling times will vary depending on a number There are a couple of things to check, 1st table cover material is Ultima Ripstop Grey. of factors including how long the fire was in make sure there is fuel in the LP Tank. 2nd operation, etc. shut off the gas valve on the LP tank. Place the WARRANTY INFORMATION gas valve for the fire table in the closed or off HOW CAN I CLEAN THE CLEAR GLASS GEMS? POLYWOOD lumber is covered by the standard position. Disconnect the regulator from the LP 20-year warranty. If you should have any issues tank. Wait 5 minutes and then re-­tighten the As with any outdoor item, eventually the clear related to the fire pit table, including the regulator on the LP tank, slowly opening the glass gems may display a buildup of dust and burner, please contact our Customer valve on the LP Tank. Once fully open, push in dirt. Wait until the glass gems are completely Experience Team via email at: the igniter on the side of the table by pressing cool (several hours after using your fire table) on the black rubber push button sparker until and scoop them out. Wash with a mixture of [email protected] you hear a tick, tick, tick and you can see a warm water and mild dish detergent. Rinse Or by phone: completely before placing the glass gems back blue spark at the electrode. While the ignitor (833) 665-6300 is engaged and clicking, slowly turn the gas in the burner bowl. valve next to the ignitor. If it does not light in 5 seconds, turn off, wait 30 seconds and HOW CAN I CLEAN THE GLASS try again. If the flame does not come on or it WIND GUARD? is very low i.e. 1" height, contact us for more You can wash the wind guard as you would troubleshooting or refer to the Crystal Fire any other glass surface. We recommend a manual that came with your table. gentle scrubbing with soap and water before a thorough rinse.

POLYWOOD (833) 665-6300 | [email protected] | 1001 W. Brooklyn St., Syracuse, IN 46567