Sustainability
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SUSTAINABILITY IN ACTION ENGINEERING CHANGE 22 ABOUT SIA ENGINEERING COMPANY CEO’S MESSAGE SUSTAINABILITY FRAMEWORK CREATING CHANGE RESPONSIBLE CHANGE DELIVERING CHANGE GRI CONTENT INDEX ABOUT SIA ENGINEERING COMPANY he SIA Engineering Company (SIAEC) Group is a leading aviation T maintenance, repair and overhaul (MRO) service provider based in Singapore and with presence in eight countries. The Group comprises 26 subsidiaries, joint ventures and associated companies (JVs) and employs more than 11,000 people. The Group provides a comprehensive suite of MRO services to airline customers and aerospace equipment manufacturers worldwide, ranging from airframe and line maintenance, fleet management, repair and overhaul of engines and components, engineering and material management support, to additive manufacturing. SIA Engineering Company Limited is listed on the Mainboard of the Singapore Exchange and is a subsidiary of the Singapore Airlines Limited. The Company is a member of the Singapore Business Federation, Singapore International Chamber of Commerce, Singapore National Employers Federation, Singapore Institute of Aerospace Engineers and Association of 08 26 Aerospace Industries (Singapore). COUNTRIES JOINT VENTURES SIA ENGINEERINGSIA ENGINEERING COMPANY COMPANY SIA ENGINEERING COMPANY SUSTAINABILITYSUSTAINABILITY REPORT REPORT 2019/20 2019/20 3 ABOUT SIA ENGINEERING COMPANY CEO’S MESSAGE SUSTAINABILITY FRAMEWORK CREATING CHANGE RESPONSIBLE CHANGE DELIVERING CHANGE GRI CONTENT INDEX Our Mission Our Mission is underpinned by our Core Values, which define SIAEC’s corporate culture. MISSION STATEMENT SIA Engineering Company is engaged in providing aviation engineering services of the highest quality, at competitive prices for customers and a profit to the Company. CORE VALUES Pursuit of Safety Customer First Concern for Staff Integrity Teamwork Excellence We regard safety as Our customers are We value our staff We strive for fairness We work with pride We strive for the an essential part of foremost in our and care for their in all our business as one team to highest professional all our operations. minds at all times. well-being. We treat and working achieve success standards in our work We maintain and We go the extra them with respect relationships. together. and aim to be the adopt practices that mile to exceed their and dignity and seek best in everything promote the safety expectations. to provide them with we do. of our customers appropriate training and staff. and development so that they can lead fulfilling careers. SIA ENGINEERING COMPANY SUSTAINABILITY REPORT 2019/20 4 ABOUT SIA ENGINEERING COMPANY CEO’S MESSAGE SUSTAINABILITY FRAMEWORK CREATING CHANGE RESPONSIBLE CHANGE DELIVERING CHANGE GRI CONTENT INDEX This is the third Sustainability Report from SIAEC. Reporting Scope and Boundary Feedback ABOUT The report highlights our sustainability initiatives All information, including data, statistics and We value your feedback, which will help us to and performance for the financial year 1 April targets, are with regard to SIAEC’s operations in improve our report and sustainability practices. THIS REPORT 2019 to 31 March 2020 (FY2019/20). Singapore, unless stated otherwise. We aim to You can reach out to SIAEC’s Sustainability progressively expand our reporting to include Working Group at [email protected]. The report has been prepared with reference to the subsidiaries. the guidelines of Global Reporting Initiative (GRI) Standards: Core option and the Sustainability SIAEC’s JVs are listed on page 18. Financial Reporting Guide from the Singapore Exchange. information relating to the SIAEC Group’s We have not sought external assurance for business can be found in the FY2019/20 Annual this report but will consider doing so for future Report. reports. SIA ENGINEERING COMPANY SUSTAINABILITY REPORT 2019/20 5 ABOUT SIA ENGINEERING COMPANY CEO’S MESSAGE SUSTAINABILITY FRAMEWORKCREATING CHANGE RESPONSIBLE CHANGE DELIVERING CHANGE GRI CONTENT INDEX CEO’S areas of improvement in operations, which are MESSAGE then followed up with enhancement initiatives. Leveraging technology to hone the skills of our employees, we introduced the use of virtual reality simulations in the training for SAFETY airside driving, operating mobile-elevated he past year was marked with global work platforms and performing other aircraft REMAINS OUR T uncertainties from rising geopolitical maintenance activities. In recognition of our tensions and extreme weather events caused innovative use of technology, we are honoured FOREMOST by climate change. As we step into the next to have once again received several accolades financial year, our world is also faced with the from the Changi Airport Group at its Airport PRIORITY AND IS pressing challenge of the COVID-19 pandemic, Safety Awards in 2019. particularly the impact on the aviation industry. AN ISSUE CLOSE Notwithstanding these challenges, corporations We also recognise the need to translate have a responsibility to push for sustainability commitments into concrete actions in order to TO OUR HEARTS. and implement the positive change that the limit the rise in global temperatures. Following world needs. last year’s reporting of our carbon emissions, we took reference from Singapore’s Paris The well-being of our staff is of utmost Agreement targets and set a long-term target Our training DNA goes beyond our employees. importance to SIAEC. To protect our staff from to achieve more than 24.48% reduction in our Since our partnership with the Singapore Institute the COVID-19 pandemic, the Company has FY2013/14 carbon emissions intensity level by of Technology in its undergraduate programme taken prompt measures that are aligned with the 2030. To achieve this goal, we have embarked last year, we have extended our collaboration with Ministry of Health’s advisories to minimise the on a project to install solar panels on the roofs of several other educational institutions to develop risk of infection. our buildings and hangars to reduce our reliance programmes that will build the talent pool for the on energy generated from non-renewable aviation MRO industry. Safety remains our foremost priority and is an sources. We have further identified six United issue close to our hearts. Despite our efforts Nations Sustainable Development Goals that Our Transformation programme has laid the towards safety, we are deeply saddened by a our actions are in support of. foundation for us to continually look at how workplace fatality in FY2019/20. We are firm in we can do things differently and remain nimble our resolve to ensure that our staff return home Against the backdrop of technological in the ever-changing business landscape, to their families safely and will continually drive disruptions and the COVID-19 pandemic, we especially during these unprecedented times the message that safety cannot be compromised. continue to upskill and reskill our workforce to brought about by COVID-19. We will continue As part of our commitment to safety, we have better prepare them for the digital economy to monitor and assess the situation closely, and established a Safety Promotion Centre—the first and eventual recovery from the COVID-19 proactively implement prompt measures to of its kind in the MRO community—to reinforce situation. Adopting a collaborative approach mitigate the impact. training and heighten staff awareness on safety. in our training development, we have set up a We have also embarked on the Maintenance Line Company Training Committee comprising our Operations Safety Assessment programme, where Management and the unions to jointly define Ng Chin Hwee experienced staff volunteer to proactively identify the training needs of our people. Chief Executive Officer SIA ENGINEERING COMPANY SUSTAINABILITY REPORT 2019/20 6 ABOUT SIA ENGINEERING COMPANY CEO’S MESSAGE SUSTAINABILITY FRAMEWORK CREATING CHANGE RESPONSIBLE CHANGE DELIVERING CHANGE GRI CONTENT INDEX SUSTAINABILITY FRAMEWORK In our pursuit to be the MRO service provider of choice, we endeavour to foster a sustainability-oriented mindset throughout the organisation and embed sustainability practices in our operations. 1 Our stakeholders are placed at the heart of our sustainability efforts. All three C sustainability pillars answer to the key AT SIAEC, r e ea g ting Chan concerns of our stakeholders. We aim to create growth through We Are collaboration with our stakeholders and advancing innovation, adoption of technology and transformation. We do ENGINEERING 2 so responsibly, ensuring environmental R sustainability and utmost safety. We e MISSION e s g strive to deliver the benefits to our local CHANGE po an nsible Ch communities. Anchoring the entire sustainability approach is a dedicated sustainability To Contribute governance structure that we have put To A 3 ENGAGEMENT STAKEHOLDER in place. D e e liv ng SUSTAINABLE ering Cha FUTURE SIA ENGINEERING COMPANY SUSTAINABILITY REPORT 2019/20 7 ABOUT SIA ENGINEERING COMPANY CEO’S MESSAGE SUSTAINABILITY FRAMEWORK CREATING CHANGE RESPONSIBLE CHANGE DELIVERING CHANGE GRI CONTENT INDEX Sustainability Governance Structure The Sustainability Working Group was formed to lead sustainability efforts across the Group through fostering a culture of sustainability and advancing sustainability initiatives. The working group is BOARD OF chaired by the Chief Financial Officer and comprises members from the operational and key support DIRECTORS divisions within the Company. The working group reports to the Management Committee,