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Home , Flushing Town Hall, Kissena Boulevard, Little Neck Bay, Little Neck Parkway, Parsons Boulevard, Queens Community Board 7

State Assemblywoman Nily Rozic Assembly District 25 Senior Resource Guide

OFFICE OF NEW YORK STATE ASSEMBLYWOMAN NILY ROZIC 25TH DISTRICT

Dear Neighbor, I am pleased to present my guide for seniors, a collection of resources and information. There are a range of services available for seniors, their families and caregivers. Enclosed you will find information on senior centers, health organizations, social services and more. My office is committed to ensuring seniors are able to age in their communities with the services they need. This guide is a useful starting point and one of many steps my office is taking to ensure this happens. As always, I encourage you to contact me with any questions or concerns at 718-820-0241 or [email protected]. I look forward to seeing you soon! Sincerely,

Nily Rozic

DISTRICT OFFICE 159-16 Union Turnpike, Flushing, New York 11366 • 718-820-0241 • FAX: 718-820-0414 ALBANY OFFICE Legislative Office Building, Room 547, Albany, New York 12248 • 518-455-5172 • FAX: 518-455-5479 EMAIL [email protected] This guide has been made as accurate as possible at the time of printing. Please be advised that organizations, programs, and contact information are subject to change. Please feel free to contact my office at if you find information in this guide that has changed, or if there are additional resources that should be included in the next edition.

District Office 159-16 Union Turnpike, Flushing, NY 11366 718-820-0241

E-mail [email protected] TABLE OF CONTENTS

(1) IMPORTANT NUMBERS...... 6 (2) GOVERNMENT AGENCIES...... 7 (3) ADVOCACY AND ACTION GROUPS...... 10 (4) BENEFITS...... 14 (5) CAREGIVER SUPPORT ...... 17 (6) COMMUNITY BOARDS ...... 19 (7) CONSUMER PROTECTION...... 19 (8) DISABILITY...... 21 (9) EDUCATION AND CULTURAL RESOURCES...... 22 (10) EMERGENCY PREPAREDNESS...... 27 (11) EMPLOYMENT & VOLUNTEER OPPORTUNITIES ...... 28 (12) FINANCIAL PLANNING ...... 29 (13) & HEALTH CARE ...... 31 (14) HOUSING...... 40 (15) LEGAL ASSISTANCE...... 46 (16) LIBRARIES...... 51 (17) NUTRITION AND WELLNESS...... 52 (18) RECREATION AND FITNESS ...... 56 (19) SENIOR AND COMMUNITY CENTERS ...... 59 (20) TRANSPORTATION ...... 65 (21) VETERANS...... 67 (22) ADDITIONAL SENIOR RESOURCES...... 69 IMPORTANT NUMBERS

IMPORTANT NUMBERS Adult Protection Services (APS) 718-883-8254 ( Office) Police, Fire or Ambulance: 911 Emergency Shelter: 311 ■ Utilities ■ Senior Services Con Edison Gas and Electric Emergency Elderly Pharmaceutical 212-683-8830 Insurance Coverage (EPIC) 800-332-3742 National Grid Gas Emergency/ Customer Support Medicare 718-643-4050 800-633-4227 Public Service Commission Emergency Medicaid 800-342-3355 800-505-5678 NYS Utilities, Phone, and Cable Billing NYS Office for the Aging Complaint Line 800-342-9871 800-342-3377 NYC Department of Aging ■ 311 Police Precincts 107th Precinct Senior Citizen Housing Assistance 71-01 311 Flushing, NY 11365 Poison Control Center 718-969-5100 212-764-7667 www.nyc.gov/html/nypd/html/precincts/ precinct_107.shtml Adult Care and Assisted Living 866-893-6772 109th Precinct Home Care/Hospice Hotline 57-05 Union Street 800-628-5972 Flushing, NY 11354 718-321-2250 Nursing Home Abuse Hotline www.nyc.gov/html/nypd/html/precincts/ 888-201-4563 precinct_109.shtml

6 IMPORTANT NUMBERS GOVERNMENT AGENCIES

111th Precinct GOVERNMENT AGENCIES 45-06 215th Street Register to vote in-person at the Board Bayside, NY 11361 of Elections, by mail or online. 718-279-5200 www.nyc.gov/html/nypd/html/precincts/ Queens Board of Elections precinct_111.shtml 118-35 ■ Firehouses Forest Hills, NY 11375 718-730-6730 Engine 315/Ladder 125 Open: 9 a.m.­ to 5 p.m. 159-06 Union Turnpike Flushing, NY 11366 Download form: www.vote.nyc.ny.us/downloads/pdf/ Engine 299/Ladder 152 forms/boe/voterreg/voterregenglish.pdf 61-20 And mail to: Flushing, NY 11365 Board of Elections 32 Broadway, 7 Floor Engine 311/Ladder 158 New York, NY 10004-1609 145-50 Flushing, NY 11365 Online: Must have valid New York State I.D. Engine 326/Ladder 160/Battalion 53 www.voterreg.dmv.ny.gov/MotorVoter/ 64-04 Springfield Boulevard To find your local polling site, please visit: Flushing, NY 11365 www.nyc.pollsitelocator.com/search

7 GOVERNMENT AGENCIES

Elected Officials State Representatives Federal Representatives ■ NYS Governor ■ US Senate Andrew Cuomo Charles E. Schumer NYS Capitol Building 780 Third Avenue, Suite 2301 Albany, NY 12224 New York, NY 10017 518-474-8390 212-486-4430 www.governor.ny.gov www.schumer.senate.gov ■ NYS Attorney General Kirsten Gillibrand Eric Schneiderman 780 Third Avenue, Suite 2601 NYS Capitol Building New York, New York 10017 Albany, NY 12224 212-688-6262 800-771-7755 www.gillibrand.senate.gov www.ag.ny.gov ■ US House of Representatives ■ NYS Comptroller Thomas Suozzi – 3rd District Thomas DiNapoli Queens District Office 110 State Street 250-02 Northern Boulevard Albany, NY 12236 Little Neck, NY 11362 518-474-4044 718-631-0400 www.osc.state.ny.us www.suozzi.house.gov ■ NYS Senators Grace Meng – 6th District Joseph P. Addabbo – 15th District Northeast Queens District Office Main District Office 40-13 159th Street, Suite B 59-53 102nd Street Flushing, NY 11358 Howard Beach, NY 11414 718-358-6364 718-738-1111 www.meng.house.gov https://www.nysenate.gov/senators/ joseph-p-addabbo-jr

8 GOVERNMENT AGENCIES

Tony Avella – 11th District ■ NYC Public Advocate District Office Letitia James 38-50 Bell Boulevard, Suite C One Centre Street, New York, NY 10007 Bayside, NY 11361 212-669-7200 718-357-3094 www.nysenate.gov/senators/tony-avella ■ NYC Council Leroy Comrie – 14th District Barry Grodenchik – 23rd District District Office 73-03 Bell Boulevard 113-43 Farmers Boulevard Oakland Gardens, NY 11364 St. Albans, NY 11412 718-468-0137 718-765-6395 www.council.nyc.gov/d23/html/ www.nysenate.gov/senators/leroy-comrie members/home.shtml – 16th District – 20th District District Office 135-27 38 Avenue, Suite 388 142-29 37th Avenue, Suite 1 Flushing, NY 11354 Flushing, NY 11354 718-888-8747 718-445-0004 www.council.nyc.gov/d20/html/ www.nysenate.gov/senators/toby-ann- members/home.shtml stavisky Rory I. Lancman – 24th District City Representatives 78-40 164th Street ■ NYC Mayor Hillcrest, NY 11366 Bill de Blasio 718-217-4969 City Hall, New York, NY 10007 www.council.nyc.gov/d24/html/ 311 or 212-504-4115 members/home.shtml ■ NYC Comptroller Paul A. Vallone – 19th District Scott M. Stringer 42-40 Bell Boulevard, Suite 301 One Centre Street Bayside, New York 11361 New York, NY 10007 718-619-8611 212-669-3916 www.council.nyc.gov/d19/html/ members/home/shtml 9 ADVOCACY AND ACTION GROUPS

ADVOCACY AND ACTION GROUPS care, affordable housing, disconnected AARP youth, economic security, imprisonment 780 Third Avenue, 33rd Floor and reentry, and workforce equality. New York, NY 10017 Greater New York Health Care 866-227-7442 Facilities Association (GNYHCFA) www.aarp.org 519 8th Avenue 16th Floor National organization that offers New York, NY 10018 Medicare supplemental health insurance, 212-643-2828 along with other insurance, discounts www.gnyhcfa.org on prescription drugs and other goods, GNYHCFA is a non-profit trade advocacy services, and other information association serving the needs of for people age 50 and over. the long-term care community in The American Geriatrics Society (AGS) the greater New York metropolitan area and beyond. GNYHCFA offers 40 Fulton Street, 18th Floor resources centered on safety, education, New York, NY 10017 legal services, long-term care, 212-308-1414 Medicaid, labor relations, and more. www.americangeriatrics.org AGS is a not-for-profit dedicated to Medicare Rights Center improving the health, independence 520 8th Avenue, North Wing, 3rd Floor and quality of life of older people. New York, NY 10018 Hotline: 800-333-4114 Community Service Society (CSS) 212-869-3850 105 East 22nd Street www.medicarerights.org New York, NY 10010 The Medicare Rights Center is a 212-254-8900 national, nonprofit consumer service CSS seeks to fight poverty in New York organization that works with people on both through advocacy efforts and Medicare to help them understand their by offering programs and services to rights and benefits and ensure that they low-income New Yorkers. CSS works have access to quality healthcare. on issues including: access to health

10 ADVOCACY AND ACTION GROUPS

Metropolitan Council on Housing New York State Tenants 339 Lafayette Street #301 and Neighbors Coalition New York, NY 10012 236 W 27th Street #400 212-979-0611 New York, NY 10001 Available Monday, Wednesday, 212-608-4320 and Friday 1:30 p.m. to 5 p.m. www.tenantsandneighbors.org www.metcouncilhousing.org New York State Tenants & Neighbors Metropolitan Council is a membership- Coalition preserves at-risk affordable based tenants’ advocacy organization housing and strengthens tenant that preserves and expands affordable rights in gentrifying neighborhoods housing and rent regulation. throughout New York. Queens Jewish Community Council (QJCC) New York Statewide 119-45 Union Turnpike Senior Action Council ­ Forest Hills, NY 11375 – Chapter 718-544-9033 For more information on event dates and locations, call: QJCC serves as a non-political, non- 646-918-6101 partisan body for communication www.nysenior.org and action for the residents and organizations of Queens, providing Advocates for the legislative inclusion social services to those in need. of seniors and for full representation among service programs to ensure and promote the well-being of the aging. Also helps seniors understand Medicare Part D and patients’ rights. Provides advice on medical plans and offers resource information and intervention services.

11 ADVOCACY AND ACTION GROUPS

The New York Academy of Medicine Age New York City Gray Panthers Friendly Program (NYAM) 244 Madison Avenue, Suite 396 1216 Fifth Avenue at 103rd Street New York, NY 10016 New York, NY 10029 917-535-0457 212-822-7254 www.graypanthersnyc.org www.nyam.org/urban-health/healthy-aging A national organization committed The New York Academy of Medicine to social justice including the Age Friendly Program (NYAM) expansion of health care programs, the works to address a variety of urban creation of suitable housing, fighting health issues through research, discrimination, and promoting peace. policy leadership, and community engagement. Their Healthy Aging Queens Community House Program seeks to create environments, policies, and programs that will allow 108-25 62nd Drive older adults in New York City to live Forest Hills, NY 11375 longer, healthier lives and stay fully 718-592-5757 engaged in their communities. www.queenscommunityhouse.org QCH does advocacy work and engages Services and Advocacy for in policy discussions at the city, state, LGBT Elders (SAGE) and federal level about topics that 305 Seventh Avenue, 15th floor directly affect the Queens community. New York, NY 10001 212-741-2247 Immigration Advocacy Services, Inc. www.sageusa.org/index.cfm 36-16 South Services and Advocacy for LGBT Astoria, NY 11103 Elders is dedicated to improving the 718-956-8218 lives of LGBT older adults. SAGE offers 718-956-6800 (Alternative) supportive services and consumer www.immigrationadvocacy.com resources for older adults and their Open Monday to Thursday caregivers, advocates for public policy changes that address the needs of older 9 a.m. to 4:30 p.m., Friday 9 a.m. to 1 p.m. people, and provides training for aging A not-for-profit immigration legal providers and LGBT organizations. services provider organization

12 ADVOCACY AND ACTION GROUPS that deals with Immigration on ways to make public services work law. Specializes in family based better, monitors public and private Immigration law and applications initiatives that serve people with such as adjustment of status (I- disabilities, and offers constructive 485), Alien Relative Petition(I-130), solutions to problems we see. naturalization (N-400), green card replacement (I-90) and many more. Asian Americans for Equality 35-34 Union Street JASA Institute for Senior Action Flushing, NY 11354 (IFSA) Workshop 917-285-2732 212-273-5200 www.aafe.org www.jasa.org/advocacy/index.html#. AAFE is an organization dedicated to WBeGAi0rLIW improving and supporting the Asian JASA IFSA is a comprehensive American and the greater community. education, leadership, and It provides Mandarin and Cantonese advocacy training program that language assistance for those in need. teaches older adults how to become engaged in civic affairs and social MinKwon Center for action. Check website for updated Community Action seminar locations and dates. 136-19 41st Avenue, 3rd Floor Flushing, NY 11355 Center for Independence of the 718-460-5600 Disabled, New York (CIDNY) www.minkwon.org 80-02 Kew Gardens Road, Suite 107 The center places a special emphasis Kew Gardens, NY 11415 on meeting the needs of our 646-442-1520 marginalized community members www.cidny.org who have less access to resources, Aims to ensure that people with including the youth, the elderly, recent disabilities have the tools they need immigrants, low-income residents, and to live independently, provide for limited English proficient residents. their financial needs, and enjoy equal opportunity. Advises public officials 13 BENEFITS

BENEFITS programs. Each program description provides citizens with the next steps to ■ Screenings apply for any benefit program of interest. ACCESS NYC 311 Community Service Society Public www.nyc.gov/accessnyc Benefits and Housing Information Line 212-614-5552 ACCESS NYC is a free electronic www.cssny.org/programs/entry/center- information and screening tool that for-benefits-and-services allows people of all ages to identify and screen their eligibility for over 30 city, A team of benefit and housing state, and federal benefits programs. counselors provide information and resources on public benefit and housing Benefits Checkup programs to individuals and families 571-527-3900 seeking assistance. www.benefitscheckup.org JASA Queens Office Benefits Checkup is a free service from 97-77 Queens Boulevard, Suite 600 the National Council on Aging. Benefits Rego Park, NY 11374 Checkup asks a series of questions 212-273-5272 to help identify benefits that could www.jasa.org/community/benefits-and- save you money and cover the costs entitlements-assistance#.WBD5qy0rLIU of everyday expenses. Apply for many of the programs online or print an JASA social workers conduct application form. individualized, comprehensive assessments to identify needs, Benefits.gov determine an individual's eligibility www.benefits.gov for specific programs, as well as The online site’s core function is the assist in securing benefits and eligibility prescreening questionnaire entitlements under programs, or “Benefit Finder.” The questionnaire including: Food stamps, Medicaid, includes criteria for more than 1,000 Medicare, Supplemental Security Federally-funded benefit and assistance Income (SSI) and Senior Citizen Rent Increase Exemption (SCRIE). 14 BENEFITS

■ Public Assistance Helpline Supplemental Security Income (SSI) 311 800-772-1213 www1.nyc.gov/site/hra/help/cash- www.ssa.gov/disabilityssi/ssi.html assistance.page A monthly payment for people with low If in economic need and eligible, apply income to supplement social security. to a cash assistance program and Senior Medicare Patrol (SMP) receive temporary cash assistance for Programs up to 60 months. 212-639-9675 ■ Social Security www.aging.ny.gov/NYSOFA/Programs/ EconSecurity/SMP.cfm U.S. Social Security Administration 800-772-1213 These programs assist Medicare and www.ssa.gov Medicaid beneficiaries in order to prevent healthcare fraud by teaching If you require a new Social Security beneficiaries how to best protect Card, you need to update your personal their personal identity, report errors information, or your employer requests on health care bills and identify that you visit a Social Security Office. inappropriate charging for services. Queens Social Security Office 155-10 , 2nd Floor Jamaica, NY 11432 800-772-1213 Open Monday to Friday 7 a.m. to 4 p.m.

15 BENEFITS

■ Prescription Discounts join EPIC, one must be a NYS resident age 65 or over, have an annual income AARP Prescription Discount Program less than $75,000 (single) or $100,000 877-422-7718 (married), be enrolled or eligible to be www.aarppharmacy.com enrolled in a Medicare Part D plan, and must not be receiving the full This program was created by AARP to Medicaid Benefit. Pharmacies must be provide exclusive discounts on FDA- EPIC participants. approved prescription medications and specialty drugs. Extra Help Paying for Medicare Prescription Drug Plans BigAppleRx 800-772-1213 311 www.ssa.gov/medicare/prescriptionhelp/ www.bigapplerx.com Extra Help pays for the costs of A free discount card accepted at many Medicare prescription drug plans. pharmacies in New York City; cannot You are eligible for Extra Help if your be used in conjunction with other resources and income are below a discounts/insurance but can be used for certain level. medications not covered. FreeDrugCard.US Elderly Pharmaceutical Insurance Coverage (EPIC) www.freedrugcard.us 800-332-3742 This is not an insurance plan. It is a www.health.ny.gov/health_care/epic prescription drug program that works like a drug coupon, offering discounts on EPIC is a free New York State program prescription drug costs. The card is free. that helps income-eligible seniors aged 65 and older to supplement their out-of-pocket Medicare Part D drug plan costs. EPIC also provides supplementary drug coverage for Part D covered drugs purchased while in the Medicare Part D coverage gap. To

16 CAREGIVER SUPPORT

CAREGIVER SUPPORT Partners in Caring at SAGE 305 Seventh Avenue NYS Caregiving & Respite Coalition New York, NY 10001 585-244-8400 212-741-2247 www.nyscrc.org The Partners in Caring program at Provides information, research and SAGE provides various services to support to caregivers. families and caregivers of the elderly. Some services include: counseling, The Eldercare Locator outreach, public information, support 800-677-1116 groups, training, individual respite www.eldercare.gov and many others. Please contact the This public service developed office for a complete list of all services by the U.S. Administration on offered and the requirements. Aging connects seniors and their families to local services. Caregivers Action Network 202-454-3970 NYC Caregiver www.caregiveraction.org 2 Lafayette Street Provides educational materials New York, NY 10007 and guides for family caregivers, Dial 311 including resources and information on www.nyc.gov/html/caregiver workshops and tips for caregiving. NYC Caregiver provides resources to find local caregiver support services and can help answer many questions in regard to caring for physically frail to cognitively impaired adults age 60 and older or to grandparents caring for children 18 or younger.

17 CAREGIVER SUPPORT

Services Now for Adult Persons day care program. This program is (SNAP) Caregiver Services designed to offer mental and physical 80-45 Winchester Boulevard stimulation to the participants and Building #4, CBU #29 respite for their caregiver. The program Queens Village, NY 11427 provides supportive individual and 718-527-5380 group counseling for families and www.snapqueens.org/ friends who are providing support for servicesprograms/caregivers-services/ their loved ones. SNAP is committed to the well-being Selfhelp Alzheimer’s Resource of the caregiver and to providing a Program (SHARP) variety of services within a warm and 208-11 26th Avenue supportive environment, at home, in the Bayside, NY 11360 community and by tele-conference. Our 718-631-1886 services include: individual counseling, sharp.selfhelp.net support groups, educational workshops, case assistance, and SHARP provides adult day care and help with money and work. social activities for individuals with Alzheimer’s disease, dementia and ■ Alzheimer’s Adult other memory impairments. They also Day Care Programs offer individual and family counseling Catholic Charities Neighborhood for those faced with the challenges Services Social Adult Day of Alzheimer’s and other memory Alzheimer's Program impairments. Caregiver support groups 157-16 65th Avenue provide companionship and enable the Flushing, NY 11367 sharing of ideas. 718-358-3541 www.ccbq.org/what-we-do/older- adult-services/ccns-social-adult-day- alzheimers-program The program serves cognitively impaired individuals aged 60 and older who can benefit from a congregate 18 COMMUNITY BOARDS CONSUMER PROTECTION

COMMUNITY BOARDS CONSUMER PROTECTION Do Not Call Registry 133-32 41st Road, Suite 3B 888-382-1222 Flushing, NY 11355 (Consumer Assistance Hotline) 718-359-2800 www.donotcall.gov www.nyc.gov/html/qnscb7/ National registry that allows consumers to block most telemarketing calls to home or mobile phones. Register by phone or online. 197-15 Hillside Avenue Hollis, NY 11423 Senior Information Line 718-264-7895 800-503-9000 www.nyc.gov/html/qnscb8/ www.dos.ny.gov/consumerprotection Queens Community Board 11 NY State Division of Consumer Protection protects, educates and 46-21 represents consumers and settles disputes Little Neck, NY 11362 between consumers and businesses. They 718-225-1054 offer services and information related www.nyc.gov/html/qnscb11/ to consumer alerts and recalls, identity theft and privacy, Do Not Call registries, product safety and utilities. The New York State Department of State in partnership with the Harry & Jeannette Weinberg Center for Elder Abuse Prevention at the Hebrew Home at Riverdale, the State Office for the Aging, AARP and the Free Community Papers of New York (FCPNY) host a monthly toll-free “Senior Consumer Information Line” which allows Seniors statewide to access free information they can use to stay safe, maximize their independence and improve their everyday lives.

19 CONSUMER PROTECTION

NYC Department of NYS Division of Consumer Affairs Consumer Protection 42 Broadway, 9th Floor 800-697-1220 New York, NY 10004 (Consumer Assistance Hotline) 311 800-503-9000 www1.nyc.gov/site/dca/index.page (Senior Information Line) The New York City Department of www.dos.ny.gov/consumerprotection/ Consumer Affairs (DCA) empowers Advocates for and works to empower consumers and businesses to ensure a New York consumers through education fair and vibrant marketplace. Complaint and direct assistance. The agency hosts forms and educational materials are a monthly toll-free “Senior Consumer available on their website. Information Line” which allows seniors statewide to access free information Attorney General Consumer Frauds they can use to stay safe, maximize and Protection Bureau their independence and improve their 120 Broadway, 3rd Floor everyday lives. Spanish spoken. New York, NY 10271 800-771-7755 www.ag.ny.gov/bureau/ consumerfraud-bureau The Bureau of Consumer Frauds and Protection prosecutes businesses and individuals engaged in fraudulent, misleading, deceptive or illegal trade practices. In addition to litigating, the Bureau mediates thousands of complaints each year from individual consumers.

20 DISABILITY

DISABILITY Center for Independence of the Disabled (CIDNY) – Queens Mayor’s Office for People with Disabilities 80-02 Kew Gardens Road, Suite 107 Kew Gardens, NY 11415 100 Gold Street, 2nd Floor 646-442-1520 New York, NY 10038 www.cidny.org 311 711 CIDNY’s goal is to ensure full (Relay Service for Deaf/Hard of Hearing) integration, independence and equal www.nyc.gov/mopd opportunity for all people with disabilities by removing barriers to the The Mayor’s Office for People with social, economic, cultural, and civic Disabilities works to ensure that New life of the community. Yorkers with disabilities can lead happy, healthy and productive lives. Selfhelp Safety Net NYS Office for People with Developmental Disabilities 419 Church Avenue , NY 11218 80-45 Winchester Boulevard 718-633-1300 Hillside Complex, Bldg. 12 www.selfhelp.net/community-based- Queens Village, NY 11427 programs.php 866-946-9733 As part of UJA-Federation of New The NYS Office of OPWDD provides York's Safety Net Initiative, Selfhelp services such as group home provides intensive case management placement, advocacy, respite care, to low-income older or disabled adults financial planning, estate planning, who may be homebound or frail. Case education, day treatment, children’s management includes assessing an services, and discharge planning. individual's needs, creating a case plan, and coordinating and monitoring services and programs to address those needs, as well as less intensive services such as benefits assistance.

21 DISABILITY EDUCATION AND CULTURAL RESOURCES Queens Centers for Progress 81-15 164th Street EDUCATION AND Jamaica, NY 11432 CULTURAL RESOURCES 718-380-3000 NYC-ARTS Cultural Guide for Seniors Queens Centers for Progress www.nyc-arts.org/seniors provides a range of supports in those areas affected by the disabling The cultural guides for seniors provide conditions, so that patients can details on New York City cultural groups’ programs for senior citizens be as independent and integrated and groups, ticket and membership into the life of their community discounts, and assistance available for as possible. Services include visitors with disabilities. The cultural education, therapy, job training and groups include museums, dance placement, day programs, advocacy, and theater companies, libraries, service coordination, housing, performing arts venues, zoos and more. and many other support services to help people with developmental ■ Performing Arts disabilities lead fuller lives. Kupferberg Center for the Arts 65-30 Flushing, NY 11367-1597 718-793-8080 www.kupferbergcenter.org The Center houses three performance spaces including the LeFrak Concert Hall, the Colden Auditorium and the Goldstein Theater. Also housed on the Queens College Campus is the Godwin-Ternbach Museum, home to the most comprehensive art collection in Queens, and the Queens College Art Center, which is a separate contemporary art gallery. Discounts for events are available to seniors. 22 EDUCATION AND CULTURAL RESOURCES

Queens Symphony Orchestra (QSO) Queens Theatre 65-30 Kissena Boulevard 14 United Nations Avenue S Flushing, NY 11367 Corona, NY 11368 718-570-0909 718-760-0064 www.queenssymphony.org queenstheatre.org/content/about-us QSO is the borough's only professional Senior discounts and free shuttle orchestra and the oldest and largest bus services from Mets-Willets Point professional arts organization in Station are available for events. Queens. QSO presents 10-20 concerts throughout the year, serving 30,000 ■ Museums residents, including 8,000 youth. Events Bayside Historical Society (BHS) are free of charge, but please call to find 208 Totten Avenue- out event locations and times. Bayside NY 11359 718-352-1548 http://www.baysidehistorical.org/index.html 137-35 Northern Boulevard Flushing, NY 11354 BHS was started with the 718-463-7700, ext. 222 mission to collect, preserve, and www.flushingtownhall.org disseminate information in regard to the history of Bayside and its The Hall brings audiences together neighboring communities. via high-quality arts exposure and experiences through programs in Jazz, classical and world music, theater, dance and spoken word, family and education programs, senior programs, exhibitions and free community events. Offers free or discounted programs for seniors.

23 EDUCATION AND CULTURAL RESOURCES

Queens Museum Louis Armstrong House Museum New York City Building 34-56 107 Street Flushing Meadows Corona Park Corona, Queens, NY 11368 Queens, NY 11368 718-478-8274 718-592-9700 www.louisarmstronghouse.org www.queensmuseum.org A National Historic Landmark and a Queens Museum presents artistic and New York City landmark, this historic educational programs and exhibitions house museum collects, arranges, that directly relate to the contemporary preserves, catalogs, and makes urban life of its constituents, while available to the public materials maintaining the highest standards of relating to the life and career of Louis professional, intellectual, and ethical Armstrong. Seniors (65 and older) responsibility. Current admission for tickets cost $7. seniors is $4. Queens County Farm Museum Queens Historical Society 73-50 Little Neck Parkway Park Floral Park, NY 11004-1129 143-35 37th Avenue 718-347-3276 Flushing, NY 11354 www.queensfarm.org 718-939-0647 The Queens County Farm Museum www.queenshistoricalsociety.org dates back to 1697 and occupies New The Queens Historical Society York City's largest remaining tract researches, records, and showcases of undisturbed farmland. The farm issues that have had a profound encompasses a 47-acre parcel that is impact on the history of Queens. As the longest continuously farmed site a repository of collections on the in New York State. The site includes history of Queens and , historic farm buildings, a greenhouse the Society documents, preserves, and complex, livestock, farm vehicles and presents rich and diverse aspects of the implements, planting fields, an orchard, history of the Borough of Queens for and an herb garden. General admission the education and enlightenment of its is free, except during public events. more than two million people. 24 EDUCATION AND CULTURAL RESOURCES

■ Continuing Education Queens College Age-Friendly NYC College Link 65-30 Kissena Boulevard 1216 5th Avenue Flushing, NY 11367 New York, NY 10029 718-997-5000 212-822-7251 www.qc.cuny.edu/about www.agefriendlycollege.org Residents 60 years of age or older who A searchable database, Age- have completed high school may attend Friendly College provides information Queens College as auditors. Senior about educational opportunities for Citizen auditors pay $80 per semester older adults at local colleges and and can enroll on a non-credit, space- universities. available basis by completing the Senior Citizen Auditor Application, available College Programs at the City at the Office of Admissions, or by University of New York (CUNY) completing the Admissions Inquiry Form. CUNY Senior Colleges (4 year): Queensborough Community College When space is available, people over 222-05 56th Avenue 60 can audit courses tuition-free at Bayside, NY 11364 any of the four-year CUNY colleges. 718-631-6262 Students do not take tests or receive www.qcc.cuny.edu academic credit. If you’re a senior citizen (60 years of CUNY Community Colleges: age and older) you can register for one Courses are tuition-free at or more classes at Queensborough as a community colleges when space is non-degree student. A fee of $65 (USD) available. Students may participate is charged each semester. This fee covers fully in classes: doing homework, the cost of the application and the taking tests, and receiving courses you want to take. Proof of age grades and academic credit. is requested at the time of application. Seniors are usually invited to register shortly before the start of the semester. A registration date will be mailed when the College receives your application. 25 EDUCATION AND CULTURAL RESOURCES

Kupferberg Holocaust Center Jamaica YMCA 222-05 56th Avenue 89-25 Parsons Boulevard Bayside, NY 11364 Jamaica, NY 11432 718-281-5770 718-739-6600 http://khc.qcc.cuny.edu/ register.ymcanyc.org/programs/TU The Kupferberg Holocaust Center Introductory and more advanced (KHC), established in 1983, classes offered. Please call to inquire is an educational resource for and register ahead of time. Queensborough Community College, the City University of New York, the Flushing YMCA broader New York City and Long Island 138-46 Northern Boulevard communities, and the global community. Flushing, NY 11354 The KHC uses the lessons of the 718-551-9350 Holocaust and other mass atrocities to https://www.ymcanyc.org/flushing teach and empower citizens to become Introductory and more advanced agents of positive social change in their classes offered. Please call to inquire lives and in their communities. Through and register ahead of time. its student and community programs and two galleries for original exhibits, YWCA of Queens library, and archives, the KHC serves 42-07 Parsons Boulevard approximately 20,000 visitors each year. Flushing, NY 11355 ■ Computer Training 718-353-4553 www.ywcaqueens.org Queens Library Dedicated to their mission of http://www.queenslibrary.org/services/ eliminating racism, empowering computers-wifi/computer-classes women and promoting peace, Various branches have several types of justice, freedom and dignity for computer classes. Please call or check all, the YWCA serves over 5,000 the information page of your local families annually offering integral branch to learn more. services to encourage educational, economic and personal well-being.

26 EMERGENCY PREPAREDNESS

EMERGENCY PREPAREDNESS Ready New York Guide 311 Aware Prepare www1.nyc.gov/site/em/ready/guides- www.dhes.ny.gov/aware-prepare resources.page A collective effort of NYS Agencies This guide was collaboratively and other regional organizations, developed by DFTA and the Office of this website provides a variety of Emergency Management (OEM). It resources to help individuals and their addresses issues specific to seniors families prepare in the event of an and people with disabilities in the environmental disaster. event of an emergency. The guide is available in English, Russian, Disaster Preparedness Spanish and Chinese. You can call for Seniors Guide 311 for the guide on audiotape. www.redcross.org/prepare/location/ home-family/seniors Developed by the American Red Cross, this guide helps seniors develop a plan of action in the event of a house fire, power outage, hurricane, or attack on the community.

Federal Emergency Management Agency (FEMA) Hotline 800-621-3362 www.fema.gov Features tips on how to prepare for an emergency and how to apply for assistance after an emergency.

27 EMPLOYMENT AND VOLUNTEER SERVICES

EMPLOYMENT AND Department for the Aging Foster VOLUNTEER SERVICES Grandparent Program 311 Employment Program http://www.nyc.gov/html/dfta/html/ 2 Lafayette Street, 6th Floor volunteering/foster.shtml New York, NY 10007 Requirements are 20 hours per week. 311 Benefits are a modest stipend. Settings www.aging.ny.gov/NYSOFA/Services/ include hospitals, day care programs, The Senior Community Service Head Start, elementary schools and Employment Program (SCSEP) after-school programs. helps job seekers improve their skills, obtain training, and find a AARP Foundation Senior Community job. The goal of the program is for Service Employment Program (SCSEP) participants to gain the skills they need 212-442-1369 to find and sustain employment in the www.aging.ny.gov/employment workforce. Must be 55 or over and meet certain income requirements. DFTA Volunteer Resource Center 212-602-4464 New York Cares 212-228-5000 www.nycares.org Choose from activities that address education, environmental issues, poverty, and more. Make an impact by joining a volunteer network, and select from hundreds of opportunities each month.

28 EMPLOYMENT AND FINANCIAL PLANNING VOLUNTEER SERVICES AND RESOURCES

NYC Department for the Aging: FINANCIAL PLANNING Senior Employment Services (SES) AND RESOURCES 220 Church Street, Room 324 (Entrance at 40 Worth Street) AARP Tax Counseling for the Elderly (TCE) New York, NY 10013 311 888-687-2277 www.nyc.gov/html/dfta/html/ www.aarp.org/money/taxes/aarp_ volunteering/job_training_and_ taxaide/ placement.shtml The IRS-sponsored TCE Program Assists NYC residents age 55 and provides free tax help to people older seeking work opportunities. aged 60 and older. As part of the Services include computer and program, AARP offers the Tax-Aide customer service training and counseling program at more than job placement. Participants must 7,000 sites nationwide during the meet low-income eligibility and filing season. Trained and certified be unemployed and interested in AARP Tax-Aide volunteer counselors obtaining a part or full time job. help people of low- to middle- income with special attention to NYC Service those people age 60 and older. 253 Broadway, 8th Floor New York, NY 10007

Interview: 100 Gold Street, 2nd Floor New York, NY 10038 212-788-7550 www.nyc.gov/service Match your expertise to volunteer assignments in public and nonprofit agencies.

29 FINANCIAL PLANNING AND RESOURCES

Human Resources Administration ■ Centers in Queens include Emergency Assistance for Adults (EAA) Catholic Charities Home Base 718-557-1399 161-10 Jamaica Avenue, 5th Floor www1.nyc.gov/site/hra/help/cash- Jamaica, NY 11432 assistance.page Open Monday to Friday 9 a.m. to 7 p.m. New York City residents may apply for a one-time emergency grant, also called Make the Road New York a “One Shot,” when an unforeseen 92-10 Roosevelt Avenue circumstance prevents the applicant Jackson Heights, NY 11372 from meeting an expense. An applicant Open Monday, Wednesday and Friday must meet eligibility guidelines and is subject to investigative review of the 10 a.m. to 6 p.m. application. Emergency grant applicants Spanish Spoken may obtain rental assistance in cases of impending evictions, assistance with Neighborhood Housing Services of home energy and utility bills, disaster Northern Queens assistance including moving expenses, 60-20 Woodside Avenue, 2nd Floor and the purchase of personal items for (Above Astoria Federal Savings) health and safety. Woodside, NY 11377 Open Monday and Wednesday NYC Financial Empowerment Centers 9 a.m. to 6 p.m. 311 Spanish Spoken www.nyc.gov/site/dca/consumers/get- free-financial-counseling.page Urban Upbound In cooperation with a number of non-profit 38-85 13th Street organizations, New York City operates free , NY 11101 Financial Empowerment Centers in each Open Monday to Friday 9 a.m. to 6 p.m. borough. The centers provide free one-on- Spanish and Bengali Spoken one financial counseling by professional counselors in person or by phone in English and Spanish. It is best to make an appointment ahead of time by calling 311.

30 HOSPITALS AND HEALTH CARE

HOSPITALS & HEALTH CARE New York State Department of Health 866-881-2809 Health Care Proxy (Public Health Duty Officer Helpline) 800-342-9871 www.health.ny.gov www.health.ny.gov/professionals/ Learn more about services and patients/health_care_proxy/ programs. Also find healthcare Individuals who are unable to make data, facilities, regulations health care decisions can designate a and current events. Health Care Proxy to make health care decisions on their behalf. New York State Health Insurance Resource Center Long-Term Care Health Insurance Information www.health.ny.gov/facilities/long_ Counseling and Assistance Program term_care/ (HIICAP) Center provides information on long- 212-602-4180 term care and insurance policies for www.nyc.gov/html/dfta/html/benefits/ New York State. health.shtml

The NYC HIICAP is New York’s ■ Health Insurance Programs source for free, current and impartial information about health care Medicare coverage. Through a helpline and 800-633-4273 volunteer counselors, HIICAP www.medicare.gov provides information on all aspects of Medicare is a federal health insurance health insurance including Medicare, program that covers all seniors over prescription drug information, long- the age of 65 for basic hospital and term care insurance, Medicaid for medical expenses. Medicare can people with Medicare, and more. also be supplemented by additional public and private plans, like the prescription drug coverage Medicare Part D supplement plan, depending on individual needs and qualifications.

31 HOSPITALS AND HEALTH CARE

Medicaid New York State Partnerships Queens Office for Long-Term Care 45-12 32nd Place, 1st Floor 866-950-7526 Long Island City, NY 11101 www.nyspltc.org 718-752-4540 The New York State Partnership for Open Monday to Friday 9 a.m. to 5 p.m. Long-Term Care combines private Medicaid is a state-run health long term care insurance with insurance program that is primarily Medicaid to help people prepare available to people with limited financially for possible nursing home incomes or resources but it is also care, home care or other long-term available to those who meet other care services as specified under requirements. the policy. It allows New Yorkers to To find out whether you qualify for protect assets while remaining eligible Medicaid visit ACCESS NY at for Medicaid Extended Coverage if www.nyc.gov/accessnyc or call the their long term care needs exceed NYC Human Resources Administration the period covered by their private at 718-557-1399. partnership insurance policy.

Elmhurst Hospital Medicaid Office ■ Health 7901 Broadway #D17 Elmhurst, NY 11373 BigAppleRx 718-334-2565 888-454-5602 www.bigapplerx.com New York State of Health A free discount card accepted at many 855-355-5777 pharmacies in New York City; cannot www.nystateofhealth.ny.gov/ be used in conjunction with other NY State of Health is a marketplace where discounts/insurance but can be used for individuals can shop for and enroll in medications not covered. affordable health insurance plans. These plans are for people who do not currently receive Medicare and who don’t have insurance through their employers.

32 HOSPITALS AND HEALTH CARE

Elderly Pharmaceutical Medicare Insurance Coverage (EPIC) 800-633-4273 800-332-3742 www.medicare.gov www.health.ny.gov/health_care/epic/ Medicare is a federal health insurance EPIC is a free New York State program program that covers all seniors over that helps income-eligible seniors the age of 65 for basic hospital and aged 65 and older to supplement medical expenses. Medicare can their out-of-pocket Medicare Part D also be supplemented by additional drug plan costs. EPIC also provides public and private plans, like the supplementary drug coverage for Part prescription drug coverage Medicare D covered drugs purchased while in the Medicare Part D coverage gap. To Part D supplement plan, depending on join EPIC, one must be a NYS resident individual needs and qualifications. age 65 or over, have an annual income less than $75,000 (single) or $100,000 Medicare Prescription Drug Plans (married), be enrolled or eligible to be www.ssa.gov/medicare/ enrolled in a Medicare Part D plan, prescriptionhelp/ and must not be receiving the full Extra Help pays for the costs of Medicaid Benefit. Pharmacies must be Medicare prescription drug plans. EPIC participants. You are eligible for Extra Help if your resources and income are below a certain level.

33 HOSPITALS AND HEALTH CARE

Senior Medicare Patrol (SMP) Flushing Hospital Medical Center Programs 4500 Parsons Boulevard 212-639-9675 Flushing, NY 11355 www.aging.ny.gov/NYSOFA/Programs/ 718-670-5000 EconSecurity/SMP.cfm www.flushinghospital.org These programs assist Medicare and Medicaid beneficiaries in order to Veteran Administration Healthcare System- Queens prevent healthcare fraud by teaching beneficiaries how to best protect 179-00 their personal identity, report errors Jamaica, NY 11425 on health care bills and identify 718-526-1000 inappropriate charging for service. www.nyharbor.va.gov/locations/st_ albans_community_living_center.asp

■ Hospitals Complaints Related to Phone Numbers provided for hospitals New York Hospitals are for general information. If you have NYS Department of Health an emergency, please dial 911. Centralized Hospital Intake Program 800-804-5447 New York/Presbyterian-Queens 56-45 To issue a complaint about a hospital Flushing, NY 11355 or a diagnostic and treatment center, 718-670-2000 call the toll-free number above, or file www.nyhq.org a complaint in writing by mailing the address above. 82-68 164th Street Jamaica, NY 11432 718-883-3000 www.nychealthandhospitals.org/queens

34 HOSPITALS AND HEALTH CARE

■ Community Health Clinics Family Health Center Metro Community 90-04 161st Street, 5th Floor Health Center Queens Jamaica, NY 11432 51-40 59th Street 718-523-2123 Woodside, NY 11377 www.chnnyc.org/our-locations/family- 718-639-2931 health-center www.mchcnyc.org Languages spoken: English, Spanish, French, Creole, Cantonese Enables access to and provides high quality, well-coordinated, Charles B. Wang primary and specialty medical, Community Health Center dental, behavioral, rehabilitation, Various Locations: and ancillary health services. Focus is on patients who are underserved, CBWCHC Queens Location 1 with a special commitment to the 136-26 37th Avenue needs of people with disabilities. Flushing, NY 11354 Metro Community Health Center 718-886-1200 (Adult Medicine) is committed to doing their best to 718-886-1222 (Pediatrics) provide culturally-competent services 718-886-1287 (OB/GYN) regardless of a patient’s ability to pay. 212-941-2213 (Mental Health) 718-886-1212 (Social Work) Community Healthcare Network Various Locations:

Queens Health Center 97-04 Jamaica, NY 11435 718-657-7088 www.chnnyc.org/our-locations/queens- health-center Languages Spoken: English, Spanish

35 HOSPITALS AND HEALTH CARE

CBWCHC Queens Location 2 non-institutional respite services for 137-43 45th Avenue caregivers, ancillary services and other Flushing, NY 11355 services available in the community. 929-362-3006 EISEP supports and supplements Practices include: Internal Medicine, care provided by families and friends. Pediatrics, GYN, mental health Participants whose incomes are above services, health education services, and 150% of poverty share in the cost of the social work services. services, according to a sliding scale. www.cbwchc.org/index.asp Home Care Service Program (HCSP) A nonprofit that ensures that all 311 members of the community—regardless www1.nyc.gov/nyc-resources/ of ability to pay—are provided with service/1834/home-care-services quality, comprehensive and culturally effective primary healthcare. HCSP offers access to Medicaid funded Staff is fluent in many languages, long-term care programs designed including Mandarin, Cantonese, to help eligible elderly or disabled Taishanese, Shanghainese, Fujianese, individuals remain safely at home, Vietnamese, and Korean. rather than in a nursing home or other institution. In some cases, HCSP will ■ Home Care Options assess medical needs and determine the Expanded In-Home Services for the appropriate care required. Eligibility Elderly Program (EISEP) for Medicaid funded home care www.health.ny.gov/health_care/ programs varies among programs but medicaid/program/longterm/expand.htm all programs require that the applicant be Medicaid eligible. EISEP assists older New Yorkers who need help with daily activities and who want to remain at home but are not eligible for Medicaid. Case managers help elders and their families decide what help is needed and arrange for services that may include non-medical in home services, 36 HOSPITALS AND HEALTH CARE

Signature Care Queens Home Instead Senior Care 136-40 39 Avenue, Suite 506 67-12 Yellowstone Boulevard, Suite A6 Flushing, NY 11354 Forest Hills, NY 11375 718-435-2444 718-521-4216 www.signaturecareny.com www.homeinstead.com/765 Signature Care is a New York State Home Instead Senior Care is a Licensed Home Healthcare Agency multinational network of franchises that provides comprehensive homecare specializing in non-medical in-home services in the New York Metropolitan care for the elder in support of aging Area. Signature Care offers home care in place. services daily, weekly, twenty-four hours a day or as needed. First-Care of New York, Inc. – Queens 91-31 Queens Boulevard, Suite 409 Visiting Nurse Service of New York Elmhurst, NY 11373 – Queens (VNSNY) 718-478-1454 75-20 Astoria Boulevard www.1st-care.org/queens.asp East Elmhurst, NY 11370 First Care Of New York is a family-owned Queens specific: and operated home care agency licensed 866-867-8632 by the New York State Department of Health. They are also members of the General inquiries: “Home Care Association of America,” 800-675-0391 with the primary objective to understand www.vnsny.org a client's needs in order to serve them This home healthcare service provides with the best affordable and optimum members of the community support home care services. using both care and technology to maximize effectiveness. VNSNY matches patients with the care they need while being sure to account for any financial concerns. Both Medicare and Medicaid are accepted and services run 24/7.

37 HOSPITALS AND HEALTH CARE

Caring People – Queens group and family therapy, psychiatric 118-35 Queens Boulevard, Suite 1530 evaluations and medication monitoring Forest Hills, NY 11375 for both clinic and homebound elderly 718-425-4600 are available to help cope with www.caringpeopleinc.com psychiatric, emotional and adjustment issues. Children of the elderly and Services range from offering basic family members of Alzheimer's intermittent companionship to 24-hour patients may attend family treatment skilled care. Licensed and certified and evening support groups. Registered Nurses (RN), Licensed Practical Nurses (LPN) and a team Pride of Judea Community Services of Alzheimer’s and Dementia care 243-02 Northern Boulevard professionals can ensure an individual Queens, NY 11362 remains in the comfort and familiarity 718-423-6200 of their home. Caring People also offers www.jewishboard.org/listing/pride-of- care management and transitional care judea-community-services/ services for those managing the care of an individual or someone returning This is a licensed community-based home from a recent hospitalization. mental health clinic located in Eastern Queens. It provides services ■ Mental Health Services to children, adolescents, and adults who are struggling with a wide range 311 of emotional and social problems. Samuel Field Y Community Advisory Services are provided in an attractive, Program for the Elderly comfortable, and confidential 212-00 23rd Avenue environment. Bayside, NY 11360 718-225-6750 ext. 250 www.sfy.org/community-mental-health- services/ An outpatient mental health clinic for Queens residents aged 60 and over and their families. Individual, 38 HOSPITALS AND HEALTH CARE

Creedmoor Psychiatric Center elderly population with intervention, 79-25 Winchester Boulevard assessments, screenings and referrals Queens Village, NY 11427-2199 for mental health as well as other 718-464-7500 concrete services and entitlements. www.omh.ny.gov/omhweb/facilities/crpc/ NYC WELL Creedmoor provides a continuum 888-692-9355 of inpatient, outpatient and related Spanish: Extension 3 psychiatric services with inpatient Chinese: Extension 4 hospitalization at the main campus and Help is available at NYC Well, a free, five outpatient sites in Queens. confidential hotline, available 24/7. Catholic Charities of Brooklyn and Queens Geriatric Initiative Program for The Korean Community Services of Depression and Alcohol Abuse Metropolitan New York, Inc. (KCS) Mental Health Clinic 157-16 65th Avenue 4216 162nd St #2 Flushing, NY 11367 Queens, NY 11358 718-358-3541 718-366-9540 www.ccbq.org/what-we-do/older-adult- www.kcsny.org/en/mhc/ services/geriatric-initiative-depression- alcohol-abuse-screening-assistance KCS Mental Health Clinic is the first state-licensed Mental Health This program provides awareness Clinic in New York City operated by of depression, substance abuse as a Korean nonprofit organization. We well as screening and referrals provide culturally sensitive services for senior citizens in the boroughs in a warm, welcoming environment of Brooklyn and Queens. The in both Korean and English. program provides counseling and linkage to mental health services, healthcare, senior centers, and when appropriate, assistance with other entitlements. These activities create opportunities to assist the

39 HOUSING

HOUSING Margaret Tietz Nursing & Rehabilitation Center New York City Housing Authority 164-11 Chapin Parkway 212-306-3000 (General) Jamaica Hills, NY 11432 718-707-7771 (Customer Center) 718-298-7800 www1.nyc.gov/site/nycha/index.page www.margarettietz.org NYCHA increases opportunities for Since opening their doors in 1971, the low- and moderate-income New Yorkers Margaret Tietz Center has embodied by providing safe, affordable housing the spirit and foresight of our founders and facilitating access to social and by delivering quality programs and community services. services in an environment steeped with home-like qualities. With 140 private and 30 semi-private ■ Nursing/Rehabilitation Homes rooms, our residents are cared for A complete list of state nursing/ around-the-clock by an experienced, rehabilitation homes can be found at: compassionate staff of over 380 www.profiles.health.ny.gov dedicated employees.

New York State Department of Health Meadow Park Rehabilitation www.health.ny.gov/facilities/nursing/ & Health Center All nursing homes in New York are 78-10 164th Street regulated by the NY State Department Fresh Meadows, New York 11366 of Health. The agency’s website 718-591-8300 provides comprehensive information www.meadowparkrehab.com on nursing homes including rankings, Meadow Park’s Rehabilitation regulations, and inspection reports, Department uses state of the art as well as information about patients’ equipment and skilled therapy staff to rights and nursing home alternatives. offer an array of services which include Physiatry, Occupational Therapy, Physical Therapy, Speech Therapy, Respiratory Therapy, Prosthetic and Orthotic Services. 40 HOUSING

Ozanam Hall of Queens Waterview Nursing & Rehabilitation Nursing Home, Inc. provides quality nursing care and 42-41 201st Street rehabilitation services provided to its Bayside, New York 11361 residents. Our experienced health care 718-423-2000 or services team offers comprehensive 718-971-2600 programs that are customized to serve the needs of each resident. www.ozanamhall.org Ozanam Hall provides both Short-Term Chapin Home for the Aging Rehabilitation and Skilled Geriatric 165-01 Chapin Parkway Care for 432 Residents. Jamaica, NY 11432 718-739-2523 Dry Harbor Nursing Home www.chapinhome.org & Rehabilitation Center 61-35 Dry Harbor Road Chapin Home's provides the aging men Middle Village, NY 11379 and women who have come to live here 718-565-4200 or a true home, where they may find the 718-565-4217 serenity and security that have always www.dryharbor.com been envisioned as essential and appropriate to the latter part of life. Dry Harbor Nursing Home and Rehabilitation Center provides Veterans’ Home at St. Albans outstanding, comprehensive care to 178-50 Linden Boulevard both short term rehab patients and Jamaica, NY 11437 long-term residents. 718-990-0300 718-481-6994 Waterview Nursing www.nysvets.org/homes/stalbans & Rehabilitation Center 119-15 27th Avenue A healthcare facility owned and Flushing, NY 11354 operated by the NYS Department of Health for Veterans' and their 718-461-5000 dependents. It is a 250-bed facility and www.waterviewnursingandrehab.com has been serving the Veterans' and their dependents of the New York City region.

41 HOUSING

■ Independent and B'nai B'rith Queens Assisted Living 138-49 Elder Avenue Silvercrest Center for Nursing Flushing, NY 11355 and Rehabilitation 718-358-1166 144-45 87th Avenue www.liveatbbqueens.com Briarwood, NY 11435 B'nai B'rith Queens is a twelve story 718-480-4000 building, featuring 190 one-bedroom www.silvercrest.org apartment homes. The center services The U.S. Department of Housing and individuals 62 years of age and older, or Urban Development (HUD) supports individuals that are 18 years and older public housing for eligible elderly and mobility impaired. Their full-time candidates. Silvercrest Senior Housing service coordinator assists residents is approved to provide services for up with social services, and in addition, a to 100 elderly constituents. resident council organizes community events and activities. Full time New York Armenian Home translators (Russian/Asian) are also 137-31 45th Avenue available for those who have a need. Flushing, NY 11355 Selfhelp Low-Income Housing 718-461-1504 www.newyorkarmenianhome.org/ For housing applications: Activities.html 718-886-1412 The New York Armenian Home, a non- For other inquiries: profit residential facility equipped to 718-762-6803 house up to 79 residents, including www.selfhelp.net/community-based- temporary stays. Our diversified staff, programs.php which is multilingual (speaking in Selfhelp’s buildings offer seniors Armenian, English, Russian, Arabic, the opportunity to lead independent Bulgarian, Spanish and Turkish), lives in affordable and appropriate is trained to assist and care for our apartments, with access to on-site residents, treating them as individuals services if and when needed, including health and wellness, social work, who are entitled to their autonomy. skilled nursing and home care. 42 HOUSING

■ Property Tax Real Property Tax Credit and Utilities Assistance www.tax.ny.gov/pit/credits/real_ Senior Citizens Homeowners’ property_tax_credit.htm Exemption (SCHE) The Real Property Tax Credit provides 311 relief to low-income senior residents www1.nyc.gov/site/finance/benefits/ of New York State. Contact the New landlords-sche.page York State Department of Taxation SCHE provides a tax reduction for and Finance for more details. property owners who own and live in a co-op, condominium or a one, two or Residential Emergency Services to three family home. Applicants must be Offer Home Repair to the Elderly at least 65 years of age or older and (RESTORE) meet income eligibility requirements. 212-480-6700 Contact the Assemblywoman’s office www.nyshcr.org/programs/restore for the most up to date figures. The RESTORE Program is available to low-income seniors who need Disabled Homeowners’ financial assistance for emergency Exemption (DHE) home repairs. The maximum grant 311 is $5,000 and is only available to www1.nyc.gov/site/finance/benefits/ those who have lived in their homes landlords-dhe.page for at least three years. The program DHE provides a tax reduction for is administered through RESTORE property owners who own and live in qualified agencies in your service area. a co-op, condominium or a one, two or three family home. To be eligible, applicants must be persons with disabilities, or have a member of their household be a person with a disability, and meet income eligibility requirements. You cannot receive both DHE and SCHE. If your property qualifies for both, only SCHE will be granted.

43 HOUSING

New York State School Tax Relief • Be 62 years of age or older; Program (STAR) • Rent an apartment that is regulated 311 by the Division of Housing and www.tax.ny.gov/pit/property/star Community Renewal (DHCR) (i.e. New York State residents who are rent controlled or rent stabilized homeowners qualify for the Basic apartments or hotel stabilized); School Tax Relief (STAR) program • Have an annual household income of regardless of age if their annual $50,000 or less; adjusted gross income is $500,000 or • Pay more than one-third of the less and the property is their primary household’s aggregate disposable residence. Residents 65 and older who income for rent. qualify for Basic STAR and have an annual household income of less than Disabled Rent Increase Exemption $84,050 are eligible for the Enhanced (DRIE) STAR program. 66 John Street, 3rd Floor New York, NY 10038 ■ Rent Assistance 311 www1.nyc.gov/nyc-resources/ Senior Citizen Rent Increase service/1522/disability-rent-increase- Exemption (SCRIE) exemption-drie-program 311 www1.nyc.gov/nyc-resources/ The DRIE program freezes the rents of service/2424/senior-citizen-rent- disabled people living in rent regulated increase-exemption-scrie apartments or Mitchell Lama buildings. Households that are eligible include SCRIE offers eligible tenants an those receiving Supplemental Security exemption from rent increases. Income, Social Security Disability The owner of the building receives a Income, a disability pension from the credit against their real estate taxes US Department of Veteran Affairs, from the City of New York. Applicants or disability related Medicaid if the must meet ALL of the eligibility applicant has received Supplemental requirements. For SCRIE eligibility, Security Income or Social Security applicants must: Disability Income in the past. 44 HOUSING

DRIE (cont.) Heating Equipment Repair or Applicants also must be in a household Replacement that in the previous calendar year had 800-342-3009 a combined income of $50,000 or less. The Heating Equipment Repair and Replacement Component of the ■ Fuel and Utility Costs: Home Energy Assistance Program is available to help eligible low- Home Energy Assistance Program income homeowners repair or replace (HEAP) furnaces, boilers and other direct 800-692-0957 (General) heating components necessary to keep 212-331-3150 (Heat Line) their home’s primary heating source functional. Benefit amounts are based New York City Program: on the actual cost incurred to replace www1.nyc.gov/site/hra/help/energy- or repair the furnace, boiler and/or assistance.page other essential heating equipment. New York State Program: www.otda.ny.gov/programs/heap Weatherization Referral and Packaging Program (WRAP) HEAP is a federally funded program 311 that assists eligible households with www.aging.ny.gov/NYSOFA/programs/ grants to pay regular and emergency econsecurity/WRAP.cfm energy heating costs. HEAP eligibility is determined by whether the household Provides low-income elderly people income is below the current New York (60+) with free weatherization services State income guidelines that correspond to lower their energy bills and increase to the household size and the household the comfort of their homes. Services energy costs. HEAP may be able to include insulation, replacement of offer a benefit even if heat and utilities doors and windows and repairs to are included in the rent or the applicant furnaces and roofs. No limits on assets; lives in subsidized housing and pays monthly income limit for one person is directly for heating costs. $1,963 and for couples $2,567. Must receive HEAP benefits to be eligible.

45 LEGAL ASSISTANCE

LEGAL ASSISTANCE Queens Clerk Borough Hall Building Legal Aid Access to Benefits Helpline 120-55 Queens Boulevard 888-663-6880 Ground Floor, Room G-100 Tuesday, Wednesday and Thursday: Kew Gardens, NY 11424 9:30 a.m. to 12:30 p.m. (Employment, www.cityclerk.nyc.gov Health, Government Benefits & Education Law) NYC Department of Health Bureau of Vital Records 844-955-3425 125 Worth Street Friday 9:30 a.m. to 12:30 p.m. New York, NY 10013 (Immigration) 212-639-9675 The Legal Aid Society’s toll-free Access www.nyc.gov/vitalrecords to Benefits Helpline is a ‘one-stop’ resource for New Yorkers in need of legal NY Law Help assistance to obtain government benefits www.lawhelpny.org/ and assistance with their employment Provides low and moderate-income and education issues. This includes individuals with free and low-cost legal unemployment insurance benefits, information and assistance. Medicaid, public assistance, employment issues and immigration matters. New York City Bar: ElderLaw Program Legal and Social Services 42 West 44th Street NYC Domestic Violence Hotline: New York, NY 10036 800-621-4673 212-382-6658 www.nycbar.org/citybarjusticecenter Suicide Prevention Hotline: The Elderlaw Project of the City 212-673-3000 Bar Justice Center, with the help of NYC Housing Authority volunteer attorneys, provides low-income Customer Contact: seniors with free legal services for life 718-707-7771 planning, specifically with: Simple Wills, IRS Tax Assistance: Healthcare proxies and Living Wills, Powers of Attorney, Appointment of Agent 800-829-1040 to Control Disposition of Remains. 46 LEGAL ASSISTANCE

New York Legal Assistance: Evelyn The Legal-Aid Society Civil and Frank Legal Resources Criminal Practice Queens Office 7 Hanover Square, 18th Floor 120-46 Queens Boulevard New York, NY 10004 Kew Gardens, NY 11415 212-613-7310 718-286-2450 www.nylag.org/units/evelyn-frank- www.legal-aid.org legal-resources This not- for- profit legal office EFLRP provides legal services to deals with family law, housing, and hundreds of elderly clients each year, government benefits cases for low- helping them navigate the complex income New Yorkers. It also operates systems that provide access to health the Predatory Lending Project, which care and home care. focuses on Mortgage foreclosure, Deed theft, and fraud related to property Queens Legal Services ownership. 89-00 Sutphin Boulevard Jamaica, NY 11435 Queens Volunteer Lawyers 347-592-2200 (Office) Project, Inc. 917-661-4500 (Legal Assistance Hotline) 90-35 148th Street www.legalservicesnyc.org/our- Jamaica, NY 11435 program/queens 718-739-4100 Open Monday to Thursday www.qcba.org/pro-bono/ 10 a.m. to 3 p.m. Open Monday to Friday Queens Legal Services provides high- 10 a.m. to 4 p.m. quality civil legal services, social work Not-for-profit legal assistance program support and advocacy to low-income that is dedicated to providing attorneys, communities in Queens. on a pro bono basis, to residents of Queens County who cannot afford to retain a private lawyer to resolve their civil legal problems, such as foreclosures, bankruptcy, consumer problems, and the drafting of wills.

47 LEGAL ASSISTANCE

JASA Queens Legal Services New York Legal Assistance Group 97-77 Queens Boulevard, Suite 600 7 Hanover Square, 18th Floor Rego Park, NY 11374 New York, NY 10004 212-273-5272 212-613-5000 www.jasa.org/community/legal- www.nylag.org/get-help assistance#.WBEIES0rLIU NYLAG provides free civil legal JASA provides free legal services for services to low-income New Yorkers adults, age 60+, who live in Queens. It who cannot afford attorneys. Their can assist with: eviction prevention and services include direct representation, housing rights, foreclosure prevention case consultation, advocacy, and real property fraud, Social community education, training, Security, SSI, Medicare and Medicaid financial counseling, and impact eligibility, and other assistance litigation. programs; and, free estate planning. JASA Queens LEAP Project HANAC Legal Immigrant Services 97-77 Queens Boulevard, Suite 600 23-16 30th Avenue Rego Park, NY 11374 Astoria, NY 11102 212-273-5272 347-774-8501 www.jasa.org/community/legal- www.hanac.org/immigration.php assistance#.WBEIES0rLIU Open Monday to Thursday Offers specially trained attorneys and 5 p.m. to 8 p.m. social workers to identify, eliminate, The program offers immigrants and prevent elder abuse. residing in New York City a range of services including legal assistance, immigration application assistance, translation services, and workshops to assist immigrants in adjusting to and succeeding in their lives as new arrivals to America.

48 LEGAL ASSISTANCE

Queens District Attorney’s Office New York City Family Elder Abuse Project Justice Center, Queens 125-01 Queens Boulevard 126-02 82nd Avenue Kew Gardens, NY 11415 Kew Gardens, NY 11415 718-286-6562 718-575-4500 www.queensda.org/elderabuseproject. www1.nyc.gov/site/ocdv/programs/ html family-justice-centers.page Works with Queens seniors (60+) Open Monday to Friday 9 a.m. to 5 p.m. who have been the victims of FJC provides comprehensive civil abuse, neglect or criminal activity legal, counseling and supportive - physical, financial or sexual - services for survivors of domestic and help them get the support and violence, elder abuse and sex services necessary to restore their trafficking. It is a safe, caring safety, health and quality of life. environment that provides one- stop services and support. Key City New York City Department agencies, community, social and civil For The Aging - Elderly Crime legal services providers, and District Victims Resource Center Attorney's Offices are located on- 2 Lafayette Street site at the FJCs to make it easier for New York, NY 10007 survivors to get help. Services are 311 free and confidential. All are welcome www.nyc.gov/html/dfta/html/services/ regardless of language, income or crime-victims.shtml immigration status. Services include: crisis intervention, Spoken translation services are emergency assistance, case assistance, available at every Center. counseling and advocacy. No appointment necessary.

49 LEGAL ASSISTANCE

Housing Court Answers Urban Justice Center 111 Centre Street, 2nd Floor 40 Rector Street, 9th Floor Clerk’s Office-Room 225 New York, NY 10006 New York, NY 10013 646-602-5600 212-962-4795 www.urbanjustice.org www.cwtfhc.org The Urban Justice Center provides Housing Court Answers provides direct legal services, advocacy, Information Tables in the city’s political organization, and Housing courts and we staff a hotline community education to New York’s for callers with information about most vulnerable populations. The housing law, rent arrears assistance, center is comprised of 10 different and homeless prevention guidance. projects: Community Development, Housing Court Answers provides Domestic Violence, Safety Net, telephone assistance from 9 a.m. to Human Rights, Iraqi Refugee 5 p.m., Tuesday through Thursday. Assistance, Mental Health, Peter Cicchino Youth, Sex Workers, Street Mobilization for Justice Vendor, and Veteran Advocacy. 299 Broadway, 4th Floor New York, NY 10007 212-417-3700 www.mobilizationforjustice.org MFY provides free legal assistance to New Yorkers on a variety of civil legal issues, including issues related to senior citizens.

50 LIBRARIES

LIBRARIES ■ Local Locations Bayside The Queens Library serves 2.3 million 214-20 Northern Boulevard people and circulates among the Bayside, NY 11361 highest numbers of books and other 718-229-1834 library materials in the country. The mission of the Queens Library is to Fresh Meadows provide quality services, resources, and 193-20 Horace Harding Expressway lifelong learning opportunities through Flushing, NY 11365 books and a variety of other formats to 718-454-7272 meet the informational, educational, cultural, and recreational needs and Hillcrest interests of its diverse and changing 187-05 Union Turnpike population. Flushing, NY 11366 718-454-2786

Queensboro Hill 60-5 Main Street Flushing, NY 11355 718-359-8332

Flushing 41-17 Main Street Flushing, NY 11355 718-661-1200

51 NUTRITION AND WELLNESS

NUTRITION AND WELLNESS Supplemental Nutrition Assistance Program (SNAP) ■ Food Access and Assistance SNAP Jamaica Center 165-08 88th Avenue Commodity Supplemental Food Jamaica, NY 11432 Program (CSFP) Direct Line: 718-722-8013 718-498-9208 General SNAP Inquiries: 311 www.health.ny.gov/prevention/ Open Monday to Friday 9 a.m. to 6 p.m., nutrition/csfp/ Saturday 9 a.m. to 5 p.m. The New York State Department of www1.nyc.gov/site/hra/help/snap- Health’s Commodity Supplemental Food benefits-food-program.page Program (CSFP) offers free, nutritious Formerly known as the Food Stamp foods to seniors 60 years of age and Program, SNAP provides food support older. Additionally, senior families to low-income New Yorkers including enrolled in CSFP can receive benefits working families, the elderly and to purchase fresh fruits and vegetables the disabled to increase their ability at farmers’ markets through the Senior to purchase food. To receive SNAP Farmers’ Market Nutrition Program. benefits, a household must qualify under eligibility rules set by the federal government. To see if you’re eligible, visit www.nyc.gov/accessnyc.

NYC Home-Delivered Meals for Seniors 311 New York City delivers nutritionally balanced meals to the homes of seniors age 60 and older who are unable to attend a group meal program or prepare their own meals.

52 NUTRITION AND WELLNESS

JASA Meals and Nutrition City Meals-On-Wheels 212-273-5272 212-687-1234 www.jasa.org/community/meals www.citymeals.org Program provides home-delivered and This privately funded organization kosher meals. provides home-delivered meals to anyone who is: 60 years of age or Northeast Queens Home-Delivered older; physically and/or mentally Meals Program incapacitated and in need of some 168-01B Hillside Avenue assistance; unable to prepare nutritious Jamaica, NY 11432 meals or has no friends or family to do so; or is receiving only limited 718-357-4903 Medicaid services (recipients of www.ccbq.org/what-we-do/older- Medicaid home and personal care adult-services/northeast-queens-home- services are currently ineligible for delivered-meals-program home delivered meals). To request Monday to Friday 8 a.m. to 4 p.m., meals-on wheels service, please call Saturday 8:30 a.m. to 1:30 p.m. the case management agency listed Program provides home-delivered below that is closest to your home: meals to clients in the Northeast Queens community to improve quality Food Bank for New York City of life for seniors. The program is 39 Broadway, 10th Floor for adults 60 years of age and older New York, NY 10006 in Community Districts 8, 11, and 212-566-7855 13.Call the numbers above for more www.foodbanknyc.org/about-food-bank information. Food Bank for NYC procures and distributes food to a network of more than 1,000 community-based member programs citywide, helping to provide 400,000 free meals a day for New Yorkers in need. Their website includes a food program locator that shows food pantries, soup kitchens, and senior centers throughout the city that serve meals.

53 NUTRITION AND WELLNESS

God’s Love We Deliver Commodity Supplemental Food 212-294-8102 Program (CSFP) www.glwd.org 718-498-9208 The Home Delivered Meal Program www.health.ny.gov/prevention/ provides home-delivered meals to nutrition/csfp/ clients all over New York City. If The New York State Department of you are living with a life- altering Health’s Commodity Supplemental illness and have difficulty shopping Food Program (CSFP) offers free, or cooking, call to find out more nutritious foods to seniors 60 years information about becoming a client. of age and older. Additionally, senior families enrolled in CSFP can receive Hunger-Free NYC benefits to purchase fresh fruits and 50 , Suite 1520 vegetables at farmers’ markets through New York, NY 10004 the Senior Farmers’ Market Nutrition 212-825-0028 Program. www.nyccah.org South Asian Council for Social The NYC Coalition Against Hunger Services (SACSS) (NYCCAH) represents and is the voice for the more than 1,100 nonprofit soup Food Pantry kitchens and food pantries in New York 143-06 45th Avenue City and the 1.4 million low-income Flushing, NY 11355 New Yorkers who live in households 718-321-7929 that can’t afford enough food. [email protected] On Fridays from 11a.m. to 4 p.m. community members can confidentially Chazaq & Met Council Food Pantry collect food. There is easy access Yeshiva Ohel Simcha for elderly and people with limited 141-41 72nd Ave mobility. South Asian foods are Flushing, NY 11367 provided to clients who have registered 718-285-9132 for the service. Distributions are every Tuesday from 1 to 3 p.m. 54 NUTRITION AND WELLNESS

Kehilat Sephardim of Ahavat Achim ■ FARMER’S MARKETS Food Pantry Down to Earth Farmer’s Markets 150-62 78th Road Kew Gardens Hills, NY 11367 718-591-9574 North East Corner of Park Parking Lot www.kehilatsephardim.org Fresh Meadows, NY Three days a week the Kehilat March 28 to November 19: Sephardim Ahavat Achim Food Pantry Sundays 9 a.m. to 2 p.m. serves 1,200 families and distributes 8,000 food packages. They also supply emergency groceries to their residents Sidewalk outside of Garden once every two weeks. Clients fill out - Dahlia at Main Street a confidential form so that their food June 16 to November 17: is tracked. The pantry is not limited to Fridays 8:30 a.m. to 4 p.m. Kosher only residents. Pomonok Community Farmer’s Market Supplemental Nutrition 67-09 Kissena Blvd. Assistance Program (SNAP) Flushing, NY 11351 311 July to November: www1.nyc.gov/site/hra/help/snap- Wednesdays, 9 a.m. to 4 p.m. benefits-food-program.page SNAP Offices:

SNAP Jamaica Center 165-08 88th Avenue Jamaica, NY 11432 718-722-8013 Open Monday to Friday 9 a.m. to 6 p.m., Saturday 9 a.m. to 5 p.m.

55 RECREATION AND FITNESS

RECREATION AND FITNESS Cunningham Park LIE, 73 Avenue, Union Turnpike, GCP ■ Parks between 193 Street, Francis Lewis Boulevard, Hollis Hills Terrace, and , L.I.E., Union 210 Street, Queens Turnpike, between Springfield www.nycgovparks.org/parks/ Boulevard, Douglaston Parkway and cunningham-park Hanford Street, Queens Assembled between 1928 and 1944 and www.nycgovparks.org/parks/alley- named Cunningham Park in 1934, the pond-park space has developed into headquarters Alley Pond Park offers glimpses into for countless athletic leagues, animals, New York’s geologic past, its colonial playmates, and barbecue enthusiasts. history, and its current conservation efforts. The park has numerous unique natural features, like its freshwater Fresh Meadows Lane, Kissena and saltwater wetlands, tidal flats, Boulevard, between Oak Avenue, meadows, and forests, which create Underhill Avenue, and Booth Memorial a diverse ecosystem and support Avenue, Queens abundant bird life. www.nycgovparks.org/parks/kissena-park The park is also home to New York The beautiful Kissena Lake, flanked City's first public high ropes adventure by weeping willows and shady trees, creates an idyllic setting to enjoy a course (the largest in the Northeast), sunny day. Be sure not to miss the part of the Urban Park Rangers' larger historic tree grove. After taking in the Alley Pond Park Adventure program. beauty of Kissena Park, get active at A low–cost outdoor education and one of the park’s many recreational adventure program, Alley Pond Park facilities. Try and beat your best Adventure teaches participants how to time on the bike at the Kissena Park canoe, use a compass, fish, and enjoy a Velodrome or play a round of golf natural setting without leaving NYC at the Kissena public course. And of course there are lots of playgrounds, baseball diamonds, and tennis and handball courts for all to use. 56 RECREATION AND FITNESS

Queens Botanical Garden ■ Pools 43-50 Main Street Senior Splash Flushing Meadows Flushing, NY 11355 Corona Park Pool 718-886-3800 131-04 Meridian Road www.queensbotanical.org Flushing, NY 11368 Queens Botanical Garden is an urban 718-271-7572 oasis where people, plants and cultures www.nycgovparks.org/programs/ are celebrated through inspiring aquatics/senior-swim gardens, innovative educational programs and demonstrations of Open Monday, Wednesday and Friday environmental stewardship. Reduced 10 a.m. to 11 a.m., 12 p.m. to 1.p.m., tickets for Seniors (62+). 1 p.m. to 2 p.m. Senior Splash offers a stress-free Queens Walking Clubs time to socialize, swim, and improve www.nyc.gov/html/dfta/downloads/pdf/ health and fitness by participating in health/walkingclub_qn.pdf instructor-led water exercise classes, These clubs are active in a variety while enjoying the benefits of the water of senior centers and other facilities at our indoor pools. To register, please throughout New York City that visit the pool during program hours. provide services to seniors. Each club walks to achieve a target number Queens College Aquatic Center of steps, anywhere from 25,000 to 65-30 Kissena Boulevard 100,000+. Members use pedometers Flushing, NY 11367 to count their steps. Individual totals Fitzgerald Gymnasium contribute to the club’s goal. Room 106D 718-997-2767 www.queensknights.com/Aquatics/index Center offers recreational and adult learning swim programs. Payment to use the aquatic center ranges from 6 months for $255 and 1 Year for $360.

57 RECREATION AND FITNESS

Shape Up NYC ■ Local chapters include: www.nycgovparks.org/programs/ recreation/shape-up-nyc CCNS Bayside Senior Center 221-15 Horace Harding Expressway Shape Up NYC is a free, drop-in Bayside, NY 11364 fitness program with locations across 718-225-1144 the five boroughs. There is no class registration, simply show up to take Selfhelp Benjamin fitness classes like aerobics, yoga, Rosenthal/Prince Street Pilates, Zumba, and much more. 45-25 Kissena Boulevard Our fitness instructors know how to Flushing, NY 11355 make fitness fun! Shape Up NYC is a 718-886-5777 free program. You do not need to be Contact: Jane Qiu a member of a recreation center in order to attend a class, though you must bring a lock for classes held at recreation centers.

58 SENIOR AND COMMUNITY CENTERS

SENIOR AND COMMUNITY CENTERS telephone reassurance program, case assistance, information and referral, Centers support the community and and counseling. residents through advocacy, volunteer opportunities, programs and services. Selfhelp NORC Fresh Meadows They often focus on particular topics 67-00 192nd Street that affect certain ethnic and religious Fresh Meadows, NY 11365 groups, which is the reason this section 718-559-4330 is divided as such. These centers www.selfhelp.net provide language translation and Open Monday to Thursday interpretation services. 9 a.m. to 5 p.m. NORCs are housing complexes with Selfhelp Senior Centers a large proportion of residents over Selfhelp operates six senior centers in 60. Because many of the tenants Queens, with two located in the 25th wish to remain in their homes and Assembly District and a third close now require essential support to do by, that offer housing tenants and so, NORC programs managed by seniors living nearby a wide variety of Selfhelp, provide senior residents with educational and social activities. the supportive services they need to continue living in their own homes. Selfhelp Benjamin Rosenthal-Prince Street Senior Center These include: case management, supportive counseling, health 45-25 Kissena Boulevard screenings, and social, recreational, Flushing, NY 11355 and educational programs. 718-886-5777 Open Monday to Saturday 8:30 a.m. to 4 p.m. This multi-purpose social service agency offers the following services: educational and recreational classes, discussion groups, dances, congregate meals, home-delivered meals,

59 SENIOR AND COMMUNITY CENTERS

Queens Community House Arabic-American Family Support 108-25 62nd Drive Center Queens, NY 11375 37-10 30th Street, 2nd Floor 718-592-5757 Queens, NY 11101 www.queenscommunityhouse.org 718-937-8000 QCH provides programs, services and www.aafscny.org job opportunities for Queens residents. AAFSC promotes equity for Also provides Spanish language underserved populations while also interpretation and translation services. helping them to address the many complex challenges they face related to Women for Afghan Women language barriers, limited education 158-24 73rd Avenue or resources, and the emotional and Fresh Meadows, NY 11366 cultural difficulties associated with 718-591-2434 migration and resettlement in an www.womenforafghanwomen.org/nyc- unfamiliar new country. We now serve community-center over 6,000 low-income people each WAW helps Afghan women in Queens year through seven integrated and by providing education (English comprehensive programs: the Youth classes, driving lessons, citizenship Program, Preventive Services Program, exam practice. tutoring for children), Adult Education & Literacy Program, immigration help, domestic violence Health Program, Legal Services support, and wellness groups. Program, Disaster Relief Program, and Anti-Violence Program. All of our programs are trauma-informed and are designed to empower immigrant communities while creating an environment of tolerance and peace.

60 SENIOR AND COMMUNITY CENTERS

Chinese-American Planning Council, Inc. South Asian Council for Social 150 Elizabeth Street Services (SACSS) New York, NY 10012 143-06 45th Avenue 718-358-8899 Flushing, NY 11355 www.cpc-nyc.org 718-321-7929 CPC’s mission is to serve the Chinese- www.sacssny.org American, immigrant and low-income SACSS assist individuals and families communities in New York City by in the areas of healthcare access and providing services, skills and resources awareness, connect them to various towards economic self-sufficiency. Also, benefits, provide senior support provides Cantonese and Mandarin services, promote civic engagement language services. and advocate for social justice. We also provide basic and advanced English The Korean Community Services of the and computer classes. All of SACSS’ Metropolitan New York, Inc. (KCS) programs are free and are provided by 203-05 32nd Avenue culturally competent staff members who Bayside, NY 11362 speak Hindi, Bengali, Urdu, Punjabi, 718-939-6137 Gujarati, Marathi, Nepali, Malayalam, www.kcsny.org Kannada, Tamil, Telugu, and Spanish. KCS develops and delivers a broad range of programs to meet the various needs of the community. In order to achieve these objectives, KCS provides programs that cover areas of aging, community, workforce development, and public health.

61 SENIOR AND COMMUNITY CENTERS

India Home Inc. Latin American Cultural Center www.indiahome.org of Queens 120-55 Queens Boulevard, Room 333 Various Locations: Kew Gardens, NY 11424 Sunnyside Community Services 718-261-7664 43-31 39th Street www.laccq.org Sunnyside, NY 11104 LACCQ’s mission is to maintain, 718-784-6173 promote, and support Hispanic culture, Open Monday 9 a.m. to 2 p.m. as well as meet the cultural needs of the Latino community of Queens. Services Now for Adult Persons 80-45 Winchester Boulevard Queens Jewish Community Council Queens Village, NY 11427 119-45 Union Turnpike Open Wednesday 9 a.m. to 2 p.m. Forest Hills, NY 11375 718-544-9033 Desi Senior Center www.qjcc.org/index.html 85-37 168th Street Jamaica, NY 11432 QJCC provides social services to those 718-739-3182 in need to improve their quality of life Open Monday, Wednesday and regardless of race, creed, age, religion, Thursday 9 a.m. to 2 p.m. color, disability, national origin, sex or marital status. Also, protects and The mission of Home is to make advances the interests of Jewish life a difference in the quality of life of throughout the Borough of Queens. vulnerable South Asian seniors in New York City in a culturally appropriate environment.

62 SENIOR AND COMMUNITY CENTERS

Metropolitan Council Catholic Charities of Brooklyn and on Jewish Poverty Queens-Bayside Senior Center 120 Broadway, 7th Floor 221-15 Horace Harding Expressway New York, NY 10271-0015 Bayside, NY 11364 212-453-9500 718-225-1144 www.metcouncil.org/site/PageServer www.ccbq.org The Metropolitan Council fights CCBQ provides quality social services poverty through comprehensive in Bayside, Queens, and currently social services and treats every offers 160-plus programs and services individual with dignity and respect. for approximately 140 older adults Our network of grassroots Jewish from diverse backgrounds daily. A Community Councils strengthens range of activities are offered Monday families and neighborhoods through Friday, including: catered throughout New York City. kosher lunches; social services, educational workshops, healthy aging classes in Tai Chi, chair yoga, meditation and aerobics, line dance and ballroom dance, lifestyle management classes oil painting and crafts classes, humor and politics discussion, beginner's bridge classes as well as a duplicate bridge game, sing- alongs and first run movies.

63 SENIOR AND COMMUNITY CENTERS

JASA Holliswood Senior Center Queens Center for Gay Seniors 86-25 37-06 77th Street Jamaica, NY 11427 Flushing, NY 11372 718-454-6157 718-533-6459 Services include congregate lunches, www.facebook.com/Queens-Center-for- day trips, education, information and Gay-Seniors-405745952924968/ referral, and recreation. Hot kosher The programs help thousands of meals are also available. Duplicate Queens residents to thrive in school bridge is played at this location. and make healthy life choices, to succeed in educating themselves and Pomonok Senior Center become engaged neighbors, to stabilize 67-09 Kissena Boulevard their housing situations, and to make Flushing, NY 11367 the most of their senior years. Adhering 718-591-3377 to a model that combines service www.queenslibrary.org/services/ provision, organizing, advocacy, and community-information/community- community-building, we strive to make resources-database/details/1496571 the communities of Queens strong, Center provides recreation and other inclusive, and models of civic life. leisure activities for seniors. Other services include day trips, a breakfast and lunch program, and arts and crafts. Nostalgia class, line dance, aerobics, ballroom dancing, bingo, Tai chi, therapeutic dancing, movies, sing- alongs, and haircuts for a small fee.

64 TRANSPORTATION

TRANSPORTATION Reduced-Fare MetroCards 718-330-1234 ■ Metropolitan Transportation Authority/ E-ZPass web.mta.info/nyct/fare/rfindex.htm Individuals who are 65 and older 511 or have a disability may apply for a ■ Discounts Reduced-Fare MetroCard. Proof of age is needed when applying for a E-ZPass Reduced-Fare MetroCard and can www.e-zpassny.com be provided with a birth certificate, Apply for an E-ZPass online, at a retail Medicare card, social security award location, or via mail. See website for letter, driver’s license or NY State non-driver’s ID. more details. ■ Travel Assistance EasyPay MetroCard The Customer Service Center: SNAP Transportation Program 3Stone Street 80-45 Winchester Boulevard New York, NY 10004 Building #4, CBU #29 511 or 212-638-7622 Queens Village, NY 11427 www.web.mta.info/metrocard/ 718-454-2100 ext. 136 easypayxpress.htm www.snapqueens.org/ servicesprograms/transportation/ The EasyPay MetroCard is linked to Available: 8 a.m. to 4 p.m., Contact Marci your credit or debit card and refills automatically as you use it so you don’t The SNAP Transportation Program is have to wait in lines. Apply online or available to meet your changing needs call for an application or additional to travel safely around eastern Queens. information. Services include: • Medical Appointments • Food Shopping • SNAP of Eastern Queens Innovative Senior Center • Community Services • Cultural Trips

65 TRANSPORTATION

■ Accessibility Transportation Alternatives 111 John Street, Suite 260 MTA Accessible Transit: New York, NY 10038 511 212-629-8080 web.mta.info/accessibility/transit.htm www.transalt.org/getinvolved/ Guide discusses accessible transit neighborhood/queens stations for people with unique needs. Follow link in order to see advocacy It describes other services, such as events in Queens. The Queens Activist personal assistants, and regulations for Committee chooses local campaigns service animals. and fights for changes on-the-ground in their neighborhoods, like bike lanes Access-A-Ride and new pedestrian plazas 877-337-2017 web.mta.info/nyct/paratran/guide.htm Access-a-Ride, for the same price as full public transit fare, provides door-to-door shared van rides 24/7 throughout New York City and nearby Nassau and Westchester counties for seniors and people with disabilities who have difficulty with public transit. For eligibility and reservations call the number above.

66 VETERANS

VETERANS New York City Mayor’s Office of Veteran Affairs (MOVA) Affairs (Benefits) Queens Satellite Office U.S. Department of Veteran Queen Borough Hall Queens Vet Center 120-55 Queens Boulevard 75-10B 91 Avenue Kew Gardens, NY 11415 Woodhaven, NY 11421 718-286-2868 Toll Free: 800-827-1000 Local: 718-296-2871 Main Office Open Monday 7:30 a.m. to 8:30 p.m., 108 Leonard Street Tuesday, Wednesday and Friday New York, NY 10013 7:30 a.m. to 5:45 p.m., 212-442-4171 Thursday 7:30 a.m. to 7:30 p.m. www.nyc.gov/veterans www.benefits.va.gov/BENEFITS/ MOVA advises on issues and Applying.asp initiatives impacting the veteran This web link shows various benefits and military community. MOVA offered to veterans and how to apply to works with the U.S. Department of these programs. These benefits include: Veterans Affairs (VA), the New York pension, housing, education, disability, State Division of Veterans Affairs home loan, life insurance, dependency (NYSDVA), City Agencies, veteran’s and indemnity compensation benefits. organizations and other stakeholders to offer services to veterans, their dependents and survivors

67 VETERANS

Veterans’ Health Care Benefits CHAMPVA NYC Veterans Alliance 800-733-8387 PO Box 532 The Civilian Health and Medical New York, NY 10159 Program of the Department of Veterans The NYC Veterans Alliance is a Affairs is a comprehensive health care nonpartisan, grassroots coalition program in which the VA shares the dedicated to connecting NYC veterans cost of covered health care services and organizations, advocating for and supplies with eligible beneficiaries. improved policies that affect veterans and their families, informing the NYC USO of Metropolitan New York veterans community and the public 625 Eight Avenue about policies and news affecting them, (between West 40th& West 41st Streets) and empowering veterans to speak up New York, NY 10018 and take action. 212-695-6160 Veterans’ Tax Exemption www.usonyc.org 311 A nonprofit, congressionally chartered, www1.nyc.gov/site/finance/benefits/ private organization, the USO relies landlords-veterans.page on the generosity of individuals, The Veterans’ Tax Exemption is organizations and corporations a partial property tax exemption to support its activities. Millions available to property owners who of times each year at hundreds of served in the U.S. armed forces in locations around the world, the WWI & II, Korea, Vietnam, or the USO lifts the spirits of America’s Gulf War. The spouse or registered troops and their families. domestic partner of a qualified veteran, the unmarried surviving spouse of a qualified veteran, and a Gold Star parent (the parent of a child who died in the line of duty while serving in the U.S. armed forces during one of the periods above) are also eligible for this exemption.

68 VETERANS ADDITIONAL SENIOR RESOURCES CUNY Veteran Affairs ADDITIONAL SENIOR RESOURCES 555 West 57th Street 14th Floor, Suite 1401 NYC Domestic Violence Hotline New York, NY 10019 New York State Office for the 646-664-8835 Prevention of Domestic Violence www.cuny.edu/about/university- Alfred E. Smith Building resources/veterans affairs 80 South Swan Street, #1157 The CUNY office of Veterans Affairs Albany, NY 12210 is dedicated to fostering a sense 800-621-4673 of community and to developing a www.opdv.state.ny.us/help/dvhotlines.html channel of communication among NYC Domestic Violence Hotline veteran and reservist students, and with provides up-to-date information and faculty, staff and administration. This assistance in over 150 languages. website is a virtual one-stop source of information regarding services Safe Horizon for veterans, reservists and their 2 Lafayette Street, 3rd Floor dependents and survivors. It is a guide New York, NY 10007 to educational benefits, entitlements, 212-577-7700 counseling and advocacy resources Domestic Violence Hotline: which will assist veterans in pursuing 800-621-4673 their academic and civilian careers. www.safehorizon.org Safe Horizon provides support, prevents violence and promotes justice for victims of crime and abuse, their families and communities.

69 ADDITIONAL SENIOR RESOURCES

Verizon Lifeline IDNYC PO Box 33075 Call 311 for more information and St. Petersburg, FL 33733-8075 enrollment centers 800-417-3849 www.nyc.gov/idnyc www.verizon.com/support/consumer/ NYC residents are now able to sign consumer-education/lifeline up for IDNYC- a government issued Verizon Lifeline is a government identification card that is available assistance program that offers to all City residents age 14 and telephone discounts to qualified low- older. Immigration status does not income customers. Customers may matter. Applicants must complete an qualify if they participate in one of application and submit it at IDNYC the following programs: the Bureau Enrollment Center. Applicants are also of Indian Affairs General Assistance, required to present proof of identity Family Assistance, Home Energy and residency in New York City. The Assistance Program, Medicaid, IDNYC card is free for all New Yorkers National School Lunch Program, Safety who apply during the first year of the Net Assistance, Section 8-Federal program- until December 31, 2016. Public Housing Assistance, SNAP, Cards are valid for five years from the Supplemental Security Income, date the application is approved. The Temporary Assistance for Needy application process is accessible to Families, Veteran’s Disability Pension, people with limited English proficiency Veteran’s Surviving Spouse Pension; and people with disabilities. or if their annual income is at or below 135% of the Federal Poverty Guideline.

70

New York State Assemblywoman Nily Rozic Assembly District 25

District Office 159-16 Union Turnpike, Flushing, NY 11366 718-820-0241 Website www .nyassembly .gov/mem/Nily-Rozic/ E-mail RozicN@nyassembly .gov