A Future for Community Radio in Australia

Total Page:16

File Type:pdf, Size:1020Kb

A Future for Community Radio in Australia A Future for Community Radio in Australia: Funding, licensing and legislative issues Saba El-Ghul Submitted in partial fulfillment of requirements for KK51 Master of Arts (Research) Creative Industries Research and Applications Centre Queensland University of Technology 2004 Keywords Community, radio, funding, licensing, sponsorship, philanthropy, marketing, legislative issues. 1 Abstract The community radio sector is an important cultural resource for the Australian community. It is experiencing rapid growth with an increase in the number of licensed radio stations, however, government funding has not proportionally increased and this is threatening the financial viability of many stations. The key issue addressed in this research is the need to find ways to enhance community radio’s sources of funding without imperilling its status as a not-for-profit sector. This study argues that there is no inherent conflict between entrepreneurial principles and not-for-profit principles, and as long as all revenue is invested back into the station, then there should be no limit on income generation for community radio. Overseas community radio experience supports this argument. 2 Table of Contents Chapter One – Introduction .................................................................................6 The Argument.............................................................................................6 A Short History of Community Radio........................................................14 Funding: strategies and case Studies ......................................................20 Chapter Two – International Models of Community Radio.................................26 Radio Popolare.........................................................................................31 Chapter Three – Pathway 1: Government Grants..............................................35 3ZZZ..........................................................................................................41 Chapter Four – Pathway 2: Sponsorship............................................................48 Radio Metro...............................................................................................52 Chapter Five – Pathway 3: Subscription.............................................................61 PBS...........................................................................................................62 Chapter Six – Pathway 4: Philanthropy..............................................................71 Jupiters Casino.........................................................................................75 Chapter Seven - Pathway 5: Marketing ............................................................81 Life FM......................................................................................................88 Chapter Eight – Pathway 6: Training ...............................................................93 3CR ........................................................................................................100 Chapter Nine - Licensing ................................................................................102 SYN FM...................................................................................................105 Chapter Ten – Summary and Conclusion ........................................................109 References........................................................................................................117 List of Interviews..............................................................................................121 3 Statement of Original Authorship The work contained in this thesis has not been previously submitted for a degree or diploma at any other higher education institution. To the best of my knowledge and belief, the thesis contains no material previously published or written by another person except where due reference is made. Signed: Date: 4 Acknowledgments I would like to thank my supervisors Professor Stuart Cunningham for having faith in me and for guiding me through this thesis, and Dr Christina Spurgeon for giving me alternative solutions to obstacles that faced me on the way. I would like to acknowledge staff and students at the Creative Industries Faculty at Queensland University of Technology for their constructive advice and support, in particular Dr Jo Tacchi for sharing her research outcomes. I would also like to acknowledge all interviewees who contributed to this research. Many thanks go to Sam Bebawi, who is a Business Strategy Consultant, for sharing his expertise. Finally, I would like to thank my family for their support: my mother, brother and especially my father Dr Ali El-Ghul for providing his academic review. 5 Chapter One Introduction “Community [Radio] is a not-for-profit organization and we do not deliver [profit] to shareholders, that is the major difference between commercial and community. We give our dividend back to the community in various different forms whereas commercial radio delivers dividends to shareholders or owners. Everybody has their particular role to play. The pure nature of the economy we sit in demands that we go in the direction of commercialisation.” Jim Seymour Life FM Station Manager The Argument It is not easy to predict a future for community radio in Australia, yet based on the difficulties the sector is currently experiencing, it is possible to acknowledge the threats that lie ahead for community radio and the need for new strategies to be adopted in order for community radio stations to survive and perhaps flourish. The community radio sector as a whole is an important cultural resource for the Australian community. It fulfils a broad but largely unacknowledged role in the Australian mediascape, particularly as a source of local content. A current study, entitled Commitment Community: The Australian community radio sector by Forde, Meadows and Foxwell, reveals that in the 1999/2000 financial year the sector reported a turnover of $50 million (Forde et al, 2002: 99). However the visibility of the sector to audiences is not high. In 1995, the Australian Broadcasting Authority commissioned a report, Radio Research – Listening to the Listeners, that asked respondents if they had heard of community radio and if 6 they knew how to access it. Only 38% of the respondents were aware of the existence of community radio, while 83% and 88% of the population were aware of the existence of AM commercial and FM commercial stations respectively. And yet the community radio sector is experiencing a time of rapid growth where the number of licensed stations has grown by more than 60% in the past five years (CBF Annual Report, 2002: 2). The current expansion rate for the sector is around 10% per year and it is estimated that there will be 300 licensed community stations by 2005 (Price-Davies and Tacchi, 2001: 16) from a current 276 permanently licensed radio stations (Our Stations, 18 Feb 2003). The process of licensing in Australia will be addressed in detail in Chapter Nine. In recent years independent research by Roy Morgan Pty. Ltd. showed that the national community radio listener base had grown to almost 8% of the population over the age of 14. This is suggestive of a growing appreciation of the value of the diverse and specialised programming the sector provides (CB Online, 2 Oct 2002). However, a major issue affecting the sector is the decrease of government financial support through the Community Broadcasting Foundation (CBF) for existing community radio stations. Core funding levels per station have declined by 36% over the past years as a direct result of increase in the number of licensed stations (Forde et al, 2002: 95). During the 2001/2002 financial year, the CBF made 479 grants to 193 stations, which added up to just over $5 million. Funding is not difficult to obtain, but most CBF grants are relatively small and are devoted to specific purposes. According to the CBF’s estimates, government 7 funding currently represents less than 8% of the total revenue of the community broadcasting sector (John Martin, 10 Dec 2002). This small percentage of government funding is often distributed as seed funding, where grants are directed to newly licensed stations to assist them in the foundation stage. As more stations are licensed the amount of funding per station decreases. Chapter Three will focus on government grants. While community broadcasting participants generally welcome the sector’s growth and the availability of new licences, they have expressed concern over the lack of proportionate funding increase from the Federal government. The increase in newly licensed community radio stations has resulted in a decrease of government funding per station. The issue, then, to be dealt with in this study, is the absence of financial security for community radio. This issue may be addressed through increased government funding to the sector, although this is not a likely scenario as the full cost of government support for the sector, such as direct grants and licence subsidy, is yet to be costed. According to the Productivity Commission Broadcasting Inquiry Report, released in April 2000, there is a need for a detailed study into costs of the community sector in the future, in addition to the necessity of focusing on the social and economic effects (Productivity Commission, 2000: 276). The Commission states that “the major cost to the general community of community broadcasting is the opportunity cost of the spectrum they use. Community
Recommended publications
  • Member for Wakefield South Australia
    Conference delegates 2016 *Asterisks identify the recipients of the 2016 Crawford Fund Conference Scholarships ACHITEI, Simona Scope Global ALDERS, Robyn The University of Sydney ANDERSON AO, John The Crawford Fund NSW ANDREW AO, Neil Murray-Darling Basin Authority ANGUS, John CSIRO Agriculture *ARIF, Shumaila Charles Sturt University ARMSTRONG, Tristan Australian Government Department of Foreign Affairs & Trade ASH, Gavin University of Southern Queensland ASTORGA, Miriam Western Sydney University AUGUSTIN, Mary Ann CSIRO *BAHAR, Nur The Australian National University BAILLIE, Craig The National Centre for Engineering in Agriculture (NCEA), University of Southern Queensland *BAJWA, Ali School of Agriculture & Food Sciences, The University of Queensland BARLASS, Martin Plant Biosecurity Cooperative Research Centre BASFORD, Kaye The Crawford Fund *BEER, Sally University of New England, NSW *BENYAM, Addisalem Central Queensland University BERRY, Sarah James Cook University / CSIRO *BEST, Talitha Central Queensland University BIE, Elizabeth Australian Government Department of Agriculture & Water Resources BISHOP, Joshua WWF-Australia BLACKALl, Patrick The University of Queensland *BLAKE, Sara South Australian Research & Development Institute (SARDI), Primary Industries & Regions South Australia BLIGHT AO, Denis The Crawford Fund *BONIS-PROFUMO, Gianna Charles Darwin University BOREVITZ, Justin The Australian National University BOYD, David The University of Sydney BRASSIL, Semih Western Sydney University BROGAN, Abigail Australian Centre
    [Show full text]
  • CUFBRT404A Coordinate Outside Broadcasts
    CUFBRT404A Coordinate outside broadcasts Revision Number: 1 CUFBRT404A Coordinate outside broadcasts Date this document was generated: 27 May 2012 CUFBRT404A Coordinate outside broadcasts Modification History Not applicable. Unit Descriptor Unit descriptor This unit describes the performance outcomes, skills and knowledge required to coordinate outside broadcasts in the media industries. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement. Application of the Unit Application of the unit Broadcast technicians or technologists apply the skills and knowledge described in this unit. Although they work under the direction of a broadcast engineer or technical director, they are expected to work with minimum supervision and, in the context of outside broadcasts, would usually be responsible for supervising others. The person coordinating outside broadcast technical operations requires a broad range of technical skills associated with setting up and monitoring live feeds, as well as the flexibility to rectify faults quickly and efficiently. They also need to understand the requirements of others involved in the production chain. Note: To meet the requirements of this unit, candidates need to demonstrate competency in the coordination of outside broadcasts for either television or radio. The Required Skills and Knowledge section should be tailored accordingly. Approved Page 2 of 13 © Commonwealth of Australia, 2012 Innovation and Business Skills Australia CUFBRT404A Coordinate outside broadcasts Date this document was generated: 27 May 2012 Licensing/Regulatory Information Not applicable. Pre-Requisites Prerequisite units Employability Skills Information Employability skills This unit contains employability skills. Elements and Performance Criteria Pre-Content Elements describe the Performance criteria describe the performance needed to essential outcomes of a demonstrate achievement of the element.
    [Show full text]
  • Girls to the Mic 2014 PDF.Pdf
    Girls To The Mic! This March 8 it’s Girls to the Mic! In an Australian first, the Community Broadcasting Association of Australia’s Digital Radio Project and Community Radio Network are thrilled to be presenting a day of radio made by women, to be enjoyed by everyone. Soundtrack your International Women’s Day with a digital pop up radio station in Sydney, Melbourne, Brisbane, Adelaide and Perth, and online at www.girlstothemic.org. Tune in to hear ideas, discussion, storytelling and music celebrating women within our communities, across Australia and around the world. Set your dial to Girls to the Mic! to hear unique perspectives on women in politics on Backchat from Sydney’s FBi Radio, in our communities with 3CR’s Women on the Line, seminal women’s music programming from RTR’s Drastic on Plastic from Perth, and a countdown of the top women in arts and culture from 2SER’s so(hot)rightnow with Vivid Ideas director Jess Scully. We’ll hear about indigenous women in Alice Springs with Women’s Business, while 3CR’s Accent of Women take us on an exploration of grassroots organising by women around the world. Look back at what has been a phenomenal year for women and women’s rights, and look forward to the achievements to come, with brekkie programming from Kulja Coulston at Melbourne’s RRR and lunchtime programming from Bridget Backhaus and Ellie Freeman at Brisbane’s 4EB, and an extra special Girls Gone Mild at FBi Radio celebrating the creative, inspiring and world changing women who ought to dominate the airwaves daily.
    [Show full text]
  • Checklist for Returning to Community Radio Stations
    RETURNING TO COMMUNITY RADIO STATIONS - CHECKLIST As the various states and territories progressively lift social distancing requirements, community radio station boards and management committees should consider their roadmap for safe return. Every station will be different – with each returning in the way that is best suited for their situation. Public health remains the most important consideration. Following advice from Federal Government health authorities and any state/territory regulation is critical. Organisational Consideration Action Y/N Access to information 1. Do you and your organisation have all relevant facts about COVID-19? 2. Is your organisation staying up to date? 3. Check official information sources including: • Australian Government Department of Health: www.health.gov.au/news/health-alerts/novel- coronavirus-2019-ncov-health-alert • World Health Organisation: www.who.int • Safe Work Australia ww.safeworkaustralia.org.au 4. Relevant State/Territory/local government websites. Governance 5. Is station board and staff clear on who within your organisation will make and implement decisions on returning to the studio/office? 6. Does everyone within your organisation understand their role? 7. Has your organisation nominated a COVID-19 Safety Coordinator to oversee delivery of your return plan? You can locate a description of this role on CBAAs website. Strategy 8. Has your organisation reviewed its strategic plan for COVID-19 considerations? 9. Has your organisation defined what success looks like? 10. Does your organisation need to amend fixtures, broadcasting and training rules or activities to ensure physical distancing? Financial 11. Does your organisation know what its new safety/return to studio measures will cost? 12.
    [Show full text]
  • Community Broadcasting Foundation Annual Report 2016
    Community Broadcasting Foundation Annual Report 2016 Snapshot 2015.16 500 $200M 24,600 Licensed community owned and The Community Broadcasting Foundation has given more operated broadcasting services making than $200M in grants since 1984. Volunteers involved in community broadcasting Australia's community broadcasting largest independent media sector. 230 70% 5,800 This year the Community Broadcasting 70% of community radio and television People trained each year in Foundation allocated 617 grants totaling services are located in regional, rural media skills, leadership skills $ $15,882,792 to 230 organisations. and remote areas. The median income and digital literacy. at regional and rural stations is $52,900. 42% of regional and rural stations are 605M wholly volunteer operated. With a turnover of over $120m and the economic value of its volunteer effort estimated at $485m per annum, the community broadcasting sector makes a significant contribution to the 78% 8,743 Australian economy. 78% of all community radio broadcast 8,743 hours of specialist programming in an average week time is local content. Local news and information is the primary reason Australians listen to community radio. Religious Ethnic + RPH Cover: 100.3 Bay FM broadcaster Hannah Sbeghen. This photo taken 5M Indigenous by Sean Smith won the Exterior/ 27% of Australians aged over Interior category in the CBF’s Focus 15 listen to community radio in an LGBTIQ on Community Broadcasting Photo average week. 808,000 listen exclusively Competition. to community radio. 0 500 1000 1500 2000 2500 3000 3500 4000 Community Broadcasting Foundation Annual Report 2016 1 Success Stories Leveraging support to expand Success broadcast range Coastal FM broadcasts to the Stories northwest coast of Tasmania, with the main transmitter located The increase in phone in Wynyard and additional calls and visits to our transmitter sites in Devonport and Smithton.
    [Show full text]
  • Public Media – Pubic Broadcasting System (PBS)
    SUPPORTING PUBLIC AND COMMUNITY MEDIA ACTION NEEDED We urge Congress to: Restore public broadcasting funding to the FY 2013 appropriation level of $445 million through the Corporation for Public Broadcasting (CPB). Pass the Community Access Preservation Act (CAP Act) to preserve public, educational, and governmental (PEG) non-commercial cable channels for local communities. OVERVIEW—PUBLIC AND COMMUNITY MEDIA Public media consists of the Public Broadcasting Service (PBS), National Public Radio (NPR), and more than 1,000 local public broadcasting stations. Community media is comprised of public, educational, and government (PEG) cable access TV and community radio stations. Both public and community media have a long history of presenting local, regional, and national nonprofit arts programming, a great majority of which is not available on commercial channels. These organizations play a unique role in bringing both classics and contemporary works to the American public. All of these systems exist because of federal funding or legislation. TALKING POINTS— CORPORATION FOR PUBLIC BROADCASTING In creating America’s unique public broadcasting system, Congress acknowledged public broadcasting’s role in transmitting arts and culture: “It is in the public interest to encourage the growth and development of public radio and television broadcasting, including the use of such media for instructional, educational, and cultural purposes.” And Corporation for Public Broadcasting (CPB) is the vehicle through which Congress has chosen to promote noncommercial public telecommunications. CPB does not produce or broadcast programs. The vast majority of funding through CPB goes directly to local public broadcast stations in the form of Community Service Grants. The federal portion of the average public station’s revenue is approximately 10–15 percent.
    [Show full text]
  • Media Tracking List Edition January 2021
    AN ISENTIA COMPANY Australia Media Tracking List Edition January 2021 The coverage listed in this document is correct at the time of printing. Slice Media reserves the right to change coverage monitored at any time without notification. National National AFR Weekend Australian Financial Review The Australian The Saturday Paper Weekend Australian SLICE MEDIA Media Tracking List January PAGE 2/89 2021 Capital City Daily ACT Canberra Times Sunday Canberra Times NSW Daily Telegraph Sun-Herald(Sydney) Sunday Telegraph (Sydney) Sydney Morning Herald NT Northern Territory News Sunday Territorian (Darwin) QLD Courier Mail Sunday Mail (Brisbane) SA Advertiser (Adelaide) Sunday Mail (Adel) 1st ed. TAS Mercury (Hobart) Sunday Tasmanian VIC Age Herald Sun (Melbourne) Sunday Age Sunday Herald Sun (Melbourne) The Saturday Age WA Sunday Times (Perth) The Weekend West West Australian SLICE MEDIA Media Tracking List January PAGE 3/89 2021 Suburban National Messenger ACT Canberra City News Northside Chronicle (Canberra) NSW Auburn Review Pictorial Bankstown - Canterbury Torch Blacktown Advocate Camden Advertiser Campbelltown-Macarthur Advertiser Canterbury-Bankstown Express CENTRAL Central Coast Express - Gosford City Hub District Reporter Camden Eastern Suburbs Spectator Emu & Leonay Gazette Fairfield Advance Fairfield City Champion Galston & District Community News Glenmore Gazette Hills District Independent Hills Shire Times Hills to Hawkesbury Hornsby Advocate Inner West Courier Inner West Independent Inner West Times Jordan Springs Gazette Liverpool
    [Show full text]
  • 2019-Information-Book-V1.Pdf
    The information in this booklet is presented to give parents an appreciation of the objectives and operations of the Australian Boys Choir. If you wish to know more, you are invited to contact a member of staff or the ABCI Board. Contents Contact Details .............................................................................................. 4 Child Safety ................................................................................................... 5 Key People .................................................................................................... 7 A Brief History ................................................................................................ 8 Organisation and Management ...................................................................... 8 Staff ............................................................................................................. 10 The Training Program .................................................................................. 14 Rehearsals .................................................................................................. 16 Weekend Workshops ................................................................................... 18 Summer Music School ................................................................................. 18 Attendance Requirements ........................................................................... 19 Tours ..........................................................................................................
    [Show full text]
  • THE PACIFIC-ASIAN LOG November 2017 Introduction Copyright Notice Copyright  2001-2017 by Bruce Portzer
    THE PACIFIC-ASIAN LOG November 2017 Introduction Copyright Notice Copyright 2001-2017 by Bruce Portzer. All rights reserved. This log may First issued in August 2001, The PAL lists all known medium wave not reproduced or redistributed in whole or in part in any form, except with broadcasting stations in southern and eastern Asia and the Pacific. It the expressed permission of the author. Contents may be used freely in covers an area extending as far west as Afghanistan and as far east as non-commercial publications and for personal use. Some of the material in Alaska, or roughly one half of the earth's surface! It now lists over 4000 this log was obtained from copyrighted sources and may require special stations in 60 countries, with frequencies, call signs, locations, power, clearance for anything other than personal use. networks, schedules, languages, formats, networks and other information. The log also includes longwave broadcasters, as well as medium wave beacons and weather stations in the region. Acknowledgements Since early 2005, there have been two versions of the Log: a downloadable pdf version and an interactive on-line version. My sources of information include DX publications, DX Clubs, E-bulletins, e- mail groups, web sites, and reports from individuals. Major sources include The pdf version is updated a few a year and is available at no cost. There Arctic Radio Club, Australian Radio DX Club (ARDXC), Global Tuners, Hard are two listings in the log, one sorted by frequency and the other by country. Core DXing (HCDX), International Radio Club of America (IRCA), Medium Wave Circle (MWC), mediumwave.info (Ydun Ritz), New Zealand DX Radio The on-line version is updated more often and allows the user to search by League (NZDXRL).
    [Show full text]
  • Music on PBS: a History of Music Programming at a Community Radio Station
    Music on PBS: A History of Music Programming at a Community Radio Station Rochelle Lade (BArts Monash, MArts RMIT) A thesis submitted for the degree of Doctor of Philosophy January 2021 Abstract This historical case study explores the programs broadcast by Melbourne community radio station PBS from 1979 to 2019 and the way programming decisions were made. PBS has always been an unplaylisted, specialist music station. Decisions about what music is played are made by individual program announcers according to their own tastes, not through algorithms or by applying audience research, music sales rankings or other formal quantitative methods. These decisions are also shaped by the station’s status as a licenced community radio broadcaster. This licence category requires community access and participation in the station’s operations. Data was gathered from archives, in‐depth interviews and a quantitative analysis of programs broadcast over the four decades since PBS was founded in 1976. Based on a Bourdieusian approach to the field, a range of cultural intermediaries are identified. These are people who made and influenced programming decisions, including announcers, program managers, station managers, Board members and the programming committee. Being progressive requires change. This research has found an inherent tension between the station’s values of cooperative decision‐making and the broadcasting of progressive music. Knowledge in the fields of community radio and music is advanced by exploring how cultural intermediaries at PBS made decisions to realise eth station’s goals of community access and participation. ii Acknowledgements To my supervisors, Jock Given and Ellie Rennie, and in the early phase of this research Aneta Podkalicka, I am extremely grateful to have been given your knowledge, wisdom and support.
    [Show full text]
  • Community Radio Journalism in India
    News by any other name: community radio journalism in India Bridget Backhaus* Griffith University, Australia Abstract Community radio journalism is a cultural resource that offers a voice to local communities and works to democratise media landscapes. Despite its indisputable value, community radio journalism in India faces a unique set of challenges: the foremost being that, officially, it does not exist. According to government policy, community radio stations are prohibited from broadcasting any news and current affairs content. The situation is further complicated by the presence of a development discourse underpinning the entire rationale for the sector. Instead of serving their listeners, community radio stations are beholden to a nebulous ‘development’ agenda. Under such circumstances, it is unsurprising that community radio journalism in India is relatively unexplored in the literature. This paper aims to address this gap by exploring how community radio practitioners in India source content and work around their restrictions in order to provide their listeners with relevant information and news. Keywords Community radio, India, news, journalism, development, social change Introduction Community radio is considered to be a voice for the voiceless and a stronghold of alternative views. Similarly, community radio journalism also has a tradition of democratising the media and acting as a cultural resource to provide communities with a local voice (Forde, Meadows & Foxwell-Norton, 2002). In India however, community radio journalism faces a unique set of challenges: the foremost of which being that, officially, it does not exist. Government policy prevents community radio stations in India from broadcasting any news or current affairs coverage. Employing the concept of community radio as rhizome as a theoretical framework, this article explores the fluid and contingent nature of community radio news and journalism in an environment where it officially does not exist.
    [Show full text]
  • Download Annual Report 2015-2016
    Australian Vietnamese Women’s Association Inc. Hội Phụ Nữ Việt Úc Serving the Community since 1983 Annual Report 2015-2016 AUSTRALIAN VIETNAMESE WOMEN’S ASSOCIATION INC. Activity Chart as at June 30th, 2016 Committee of Management 2015-2016 Contents Contents 1 Acknowledgements 2 A message from our President 3 Treasurer’s Report 4 Richmond Seniors’Group 4 A message from our Secretary and Chief Executive Officer 5 Home Care Packages Program - Southern & Western Region 6 Home Care Packages Program - Northern & Eastern Region 8 Planned Activity Groups (PAGs) 10 Home Safety for Elderly People 12 Preventing Family Violence Against Women 12 Sustainable Living 13 Connecting Me 14 Diabetes Awareness 15 Training 16 Illicit Drug and Alcohol Treatment Counselling Project 17 Parallel Learning Playgroups 18 Vietnamese Prisoners Support Program 20 Gambling Counselling 22 Gambling Prevention 23 Richmond Tutoring Program 24 Media and Information Technology 25 3ZZZ - 92.3 FM, Vietnamese Language Radio Program 26 2015-16 | Annual Report Association Inc. Women’s Vietnamese Australian Richmond Monday Group 26 Statement of Profit or Loss and Other Comprehensive Income 27 Statement of Financial Position 28 Independent Auditor’s Report 29 Volunteer and Student Placements 31 Acknowledgements 32 the community community 1 Acknowledgements 18 YEARS OF SERVICE Hong Nguyen as 3ZZZ Radio Program Team Leader 16 YEARS OF SERVICE Kim Vu 15 YEARS OF SERVICE Thao Ha, Nam Nguyen 10 YEARS OF SERVICE Australian Vietnamese Women’s Association Inc. | Annual Report 2015-16 | Annual Report Association Inc. Women’s Vietnamese Australian Huy Luu, Quynh Huong Nguyen Yvonne Tran, Bac Thi Nguyen 5 YEARS OF SERVICE Hoa Trinh, Tania Huynh, Thi Kim Chi Nguyen Thu Trang Ly, Phao Phi Pham Trinh Mong Chau, Thuan Thanh Thi Doan Thank you for your loyal service November 2016 2 the community community A message from our President Dear AVWA Members, Associates and Distinguished Guests, Ladies and Gentlemen, it is my honor and pleasure to report to you the accomplishments of AVWA during the 2015-2016 financial year.
    [Show full text]