2016 Annual Report

14 East Worcester Street, Suite 300, Worcester, MA 01604 Formerly Lutheran Social Services of Creating Opportunity

2016 Key Accomplishments

28,020 rides scheduled through our Ready 2 Go 437 clients served by our more 20 teen moms and 26 program in VT. This program provides rides for than 250 staff. This included children supported through clients to access essential life activities, individuals with mental illness and our residential teen parent including jobs, training and childcare. developmental disabilities in both in- programs. home and residential settings. 223 vehicles placed in VT, NH and 850+ hours of food/nutrition MA through our Good News Garage 74 adults with developmental disabilities in and access education provided program, one of the country’s first MA supported through residential and case to 178 clients of our SNAP-Ed non-profit social enterprise car donation management services. (Supplemental Nutrition Assistance programs. Since the program’s founding in 1996, Program Education) initiative. 312,000+ hours of care provided to 400 clients more than 4,500 reliable vehicles have been placed in our In-Home Care program. 1,029 legal cases represented by our with families in need. Immigration Legal Assistance 575 seniors living in one of our five MA and CT Program, including asylum facilities that offered skilled nursing, assisted living, clients, unaccompanied minors congregate living and/or independent living. and survivors of violence, human 38,355 appointments filled for interpretation to trafficking and child abuse. support 10,101 people through Language Bank. 24 micro-enterprise loans were awarded, and 230 clients received technical assistance. 774.243.3900 • ascentria.org Ascentria Services A Message from Board Chair William Mayo Children and Family Services and President and CEO Angela Bovill “Start by doing what’s Adoption Services necessary; then do what’s Foster Care In serving tens of thousands of people, we are helping create opportunities that enable individuals, families and Teen Parenting Program communities to change and prosper. possible; and suddenly you Therapeutic Family Connections Sometimes opportunities don’t look like opportunities at first. Indeed, they often look like discouraging are doing the impossible.” Unaccompanied Refugee Minors problems. But when you’re focused on helping others, and when you’re collaborating with other dedicated ~ St. Francis of Assisi people, you find deeper powers inside you … and you turn anxiety into constructive action. Good News Garage We defined our name, Ascentria, to mean “rising together.” And that’s what is happening. We are rising as a In-Home Care community of caring people — across all social, economic and cultural divides. 2016 has been a tough year in many ways. But this annual report reveals that we have not only endured, we Language Bank have accomplished important things. Mental Health and Disability Services One change is our commitment to make Ascentria a catalyst to promote well-being. We want to help people learn to be healthier, and with that renewed strength, unlock their potential and find greater fulfillment. Services for New Americans That focus on well-being is both spiritual and practical. We know that to effectively break the cycle of poverty, Refugee and Immigrant Services we need to treat clients in a holistic way. Each person, and each family, is more than the problems they suffer. Human Trafficking Legal Assistance Program People need respect and dignity. They need friendship and counsel. Immigration Legal Assistance Program More than anything, people need real opportunities. Micro-enterprise Development OUR MISSION New Lands Farm* We are called to strengthen communities by empowering people to respond to life’s challenges. When you review the success stories inside this report, you’ll appreciate that creating opportunities is our inspiring goal. Services for Older Adults OUR VISION We are sure you recognize the wisdom in the quote above from Francis of Assisi. In that spirit, we close with Emanuel Village these additional words from him … words that express our gratitude to you for your support, and our optimism We envision thriving communities where everyone has the opportunity to achieve Emmanuel House Residence about creating opportunity in the new year: their full potential regardless of background or disadvantage. William Mayo, Board Chair; Luther Ridge “For it is in giving that we receive.” Angela Bovill, President and CEO Together with our partners, we inspire people to help one another reach beyond Lutheran Home of Southbury their current circumstances and realize new possibilities. Quaboag Rehabilitation and Skilled Care Center

OUR VALUES William Mayo Angela Bovill *Ended December 2016 Faith in Action: Courage • Compassion • Integrity Board Chair President and CEO

14 East Worcester Street, Suite 300 • Worcester, MA 01604 • ascentria.org • 774.243.3900 1 Tyler’s Story

Some kids are quick to blame others. To rebuff responsibility. To expect someone else to do for them. Tyler is not one of these kids. But what makes his story even more impressive, is that Tyler, now 20 years of age, was a foster child. “Tyler came to our home somewhere around 2013,” explains Linda, Tyler’s most recent foster mom through Ascentria’s Foster Care program. “I don’t think he had much communication with his parents until after he came with us. My husband and I always encourage working towards family reunification. We were able to be a sounding board for Tyler, to talk about some of the pain and some of the issues that he faced.” “If I had to pick what I like most about myself,” says Tyler, “I would have to choose my confidence and self-drive. And when it comes to me getting that, I really did get it from Children deserve to be loved, cared for, my family with Linda … They pushed me to be a better person.” and kept safe. Ascentria Care Alliance is Tyler has grown into an amazing young man! He is attending school, working full time dedicated to finding the families kids need. and living on his own. His goal is to become a social worker so he, too, can make a You can make a difference in the life of a difference in the lives of others. child. Become a foster parent today! For “Today, I see kids that are my age that didn’t grow up in foster care, and they are not as independent as me; they don’t have the same motivation; and they don’t have that same more information, please call 508.580.6716 drive,” Tyler adds. or visit ascentria.org/fostercare. “When you have a family, it opens up your heart. That is your family and it makes all the difference. It really does make you a better person.”

220 foster Of the 198 youth in URM, 68 children supported care kids supported in 30 graduated from high school. All in our Intensive Foster Care the Unaccompanied of the graduates either went on to and Therapeutic Foster Refugee Minor (URM) college (25) or reunified with their Care programs. and DCS programs. families outside of MA (5).

2 3 A Life Changed

“It worked!” exclaims Bethany (Beth) Wooster, when describing the impact that Ascentria’s Maine Mental Health program has had on her life. This soft-spoken, young woman has overcome significant challenges and traveled a long road with Ascentria that began more than 10 years ago. “I received a call from Bethany’s mom, who was desperate to keep her daughter safe,” recalls Scott Morrison, vice president of Ascentria’s Maine Operations. “She was panic stricken that Beth would commit suicide. We were opening a new facility designed for females with histories of trauma, using Dialectical Behavioral Therapy (DBT) as treatment. The moment I met Beth, I knew we could help her.” As a child, Bethany was the victim of sexual abuse and was removed from her family. She lived with two foster families before being adopted at age 12. In her early twenties, Bethany found herself struggling. “I was trying to make it on my own, but I felt a lot of Ascentria’s Mental Health program in Maine anxiety and didn’t care about life,” she remembers. “I was abusing cough syrup and launched in 1997 under the leadership of ‘cutting,’ and I couldn’t leave my home without having a panic attack.” Scott Morrison, now vice president of Maine Bethany entered the Ascentria Oak Street residential program at age 22. It wasn’t easy, Operations. Started with one residential but she persevered. “Beth had no skills to help her cope,” recounts Nicole Hall, residential support worker, who has worked with Bethany from the start. “All she knew was self-harm. home, the Mental Health program has grown Over the years, Beth has learned important skills through DBT classes. She has worked to include comprehensive services with five hard to grow and change.” residential facilities, in-home support, case Today, Bethany is a confident, independent woman who works at a local library and is a management, Dialectical Behavior Therapy college student with an impressive 3.9 GPA. And, no one is more proud of Bethany than her Ascentria family. and outpatient counseling. “To see Beth today and her accomplishments is pure joy for everyone who shared in this With approximately 75 mental health journey with her,” admires Nicole. employees providing high quality support, “Beth has achieved so much,” adds Scott. “We are happy to be a part of her journey. nearly 200 individuals with mental illness are Congratulations, Beth… you got this!” 437 clients served by 71 mental health 62.5% given the life-changing tools necessary to our more than 250 Maine staff. clients achieved full or reduction in psychiatric manage their symptoms, acquire important This included individuals with partial independence inpatient hospitalizations mental illness and developmental in 2016. in FY 2016 vs. FY 2015. life skills, regain independence, achieve disabilities in both in-home and wellness and lead happy and full lives. residential settings. 4 5 Working toward Your Dreams

Orlando likes baseball. You can tell by the expression on his face when he talks about it. It’s the same look he gets when he talks about his experience with Ascentria. “My life has changed 100 percent,” he says with a smile. But Orlando also believes in giving 100 percent toward his goals. A refugee from Cuba, Orlando came to the United States in 2014. “It took more than eight years to get here,” he notes. But it took less than two years for him to get on his feet. “The real achievement here is that Orlando was able to get off public assistance in less than 24 months,” adds Eldri Buli, one of Ascentria’s Services for New Americans employment counselors. “In fact, Orlando received an award from the Department of Transitional Assistance for this accomplishment.” Orlando’s journey wasn’t an easy one, but with the help of Ascentria’s Worcester Client Ascentria’s Worcester Client Center Center in , he and his family were able to make great strides toward their Ascentria’s first Client Center is a goal of self-sufficiency. welcoming facility designed to serve the “At one point I worked three jobs,” Orlando remarks. “But now I work my dream job as a chef.” needs of Worcester’s low-income, refugee In addition to assisting with job placement, Ascentria was instrumental in getting and immigrant community. It consolidates Orlando and his wife, Maite, enrolled in ESOL classes and helping them each to get a number of Ascentria’s services into a driver’s license. one convenient location. Services at Today, Orlando’s young children are in school, he’s gotten work at a variety of hotel this facility include: case management, restaurants, and Maite is a teacher’s assistant in the Worcester Public Schools. Originally trained in special education, she also is in college working toward her licensure to become employment assistance, English for a Spanish teacher. Speakers of Other Languages (ESOL) So what’s next for Orlando and his family? and legal services. The goal is to provide “I want to buy a house,” Orlando says with pride. With Orlando’s strong work ethic and refugees with the resources and support determination, there is no doubt he will succeed. Of that, we are 100 percent certain. needed to address basic health needs, 995 refugees 81% of our employable 27refugee owned resettled in MA and NH adult refugees in MA were and operated businesses establish an independent family unit, through our Services employed within 90 days were launched, adding obtain employment, and attain economic for New Americans of their arrival, and 80% of 43 new jobs to the local program. our NH refugee clients were economies in MA. stability so they can contribute to their economically self-sufficient new community and country. within six months of arrival. 6 7 YEAR IN REVIEW: 2016 HIGHLIGHTS

Ascentria’s Human-centered Model of Care Harvard Business School and Kennedy School Alumni Invest

“So, you think the world revolves around you.” Their Time and Talent in Language Bank’s Continued Growth

This expression, while often spoken with sarcasm, is one that perfectly describes a human-centered model of care. Language Bank, an Ascentria social enterprise that “When it comes to one’s own well-being, everyone’s needs are different,” explains Stephanie McCarthy, director of Ascentria’s Youth Services. “And what is a leading provider of interpretation and translation better way to provide the right care or support for someone than to work with them as an equal partner in their personal plan for success.” services and training, has been selected from a competitive pool of 40 applicants to receive a pro- For over a year now, Ascentria Care Alliance has bono consulting engagement by Harvard Business been busy developing a human-centered care School Association of Boston’s Community Action model, in collaboration with community partners Partners (CAP). and supported by local grant funding. The prototype, being tested at Ascentria’s Worcester CAP is a volunteer organization of Harvard Business Client Center, takes a holistic look at goals and School and Kennedy School alumni. Every year, what is needed to achieve them from each CAP volunteers provide an average of 8,000 hours client’s own point of view. of consulting, equivalent to approximately $1.5 million in pro-bono services to worthy nonprofits. “Many of our clients require guidance and These volunteers offer a powerful blend of business assistance on their journey to self-sufficiency,” expertise and passion for making a difference in the adds Lisa Brennan, director of Ascentria’s community. CAP projects generate incredible impact Services for New Americans program in for nonprofit clients and are a uniquely rewarding Worcester. “It could be a newly resettled refugee volunteer experience for alumni. seeking to overcome the trauma of a violent past and become established in a new country “We are very pleased to work with Language Bank and community; or someone struggling with this year,” states CAP Executive Director Amelia a disability or a mental illness,” she notes. Angella. “The nature of their business challenge, “Ascentria works in concert with these individuals mission and social impact make them a very attractive partner for our alumni volunteer teams.” to wrap around the needed services that will enable them to move forward in all aspects of their lives.” “Language Bank is thankful and appreciative of the time and talent that the CAP team is investing Coaching, employment and education services, including English language classes, are just some of the services that Ascentria provides. Other needs, such to help us capitalize on the rising demand for interpretation and translation services,” says as housing assistance, financial services, and health care would be addressed in conjunction with Ascentria’s community partners. Michael Alden, Ascentria vice president and general manager for Social Enterprise. “Over the coming months, a CAP team of seven Harvard Business School and Kennedy School alumni “Measuring each person’s success is also key,” continues Stephanie. “We are working with each individual to both define and measure their goals and will be charting out a technology strategy for better customer interaction and greater economic progress so they can achieve their personal objectives efficiently and quickly.” empowerment of the refugees and other new Americans employed by Language Bank.” “The ultimate goal of our efforts,” says Tim Johnstone, executive vice president of Community Services, “is to provide the right information and resources at the right time to help each person, whether newly arrived or long-time resident, to achieve self-sufficiency and overall health and well-being.” Michael Alden, Ascentria vice president and general manager for Social Enterprise 8 9 YEAR IN REVIEW: 2016 HIGHLIGHTS

Good News Garage Celebrates 20 Years Ruth House Celebrates the Past

Ascentria’s Good News Garage (GNG) marked its 20th birthday in September with a celebration at our and Looks to the Future Burlington, VT office. Governor Peter Shumlin was on hand to recognize Hal Colston, founder of Ruth House of Brockton, MA — one Good News Garage, and to acknowledge this milestone. of two teen parenting programs run by During the event, the inaugural Hal Colston Car of Ascentria Care Alliance — has plenty of Empowerment was awarded to Cynthia Stutler from which to be proud. In May of 2016 Ruth Swanton, VT. Cynthia works full time as the office House celebrated its 20th anniversary with manager at Holy Angels Church in St. Albans, VT, and a special open house event. Complete with had been commuting by bike or taxi. This car will allow a ribbon cutting, new sign unveiling, and Cynthia to get to work, doctor’s appointments (she’s an educational speaking program, Ruth a cancer survivor), and take her teenage daughters to House supporters, staff, volunteers and school and activities. community leaders were on hand to acknowledge the program’s ongoing work with low- The Hal Colston Car of Empowerment will be awarded income, single, teenage mothers and their small children. Jeff Kinney Day of Sharing annually through the JumpStart program, which provides “It’s all about working together,” explains Tim Johnstone, Ascentria’s executive vice On or around May 5 (Ascension Day), 125 Ascentria employees and vehicles to working individuals who would otherwise president of Community Services. “The partnership between these amazing young board members volunteered for the inaugural Jeffrey Kinney Day of not qualify for a GNG car. This year’s “Colston Car” was mothers, their children and Ascentria staff in setting and achieving goals is a terrific Sharing, a special annual event created to honor the dedication and funded by Good Shepherd Lutheran Church in Jericho, demonstration of what is possible.” volunteerism of past board chair Jeff Kinney. Participants took time VT. Rev. Dan Steinbauer, pastor of Good Shepherd, Helping to make what is possible that much more plausible, a group of community away from work to give back to their local communities on the Christian presented Cynthia with the keys to her “new” car, a supporters, faith partners, and Ruth House staff are now hard at work putting together the holiday, chosen for its connection to the Ascentria Care Alliance name, donated 2003 Toyota Camry. Ruth House “Fashioning the Future” Luncheon & Fashion Show. The event which means “rising together.” To celebrate supporters for their role in our success, will be held on Sunday, April 30, at Lombardo’s in Randolph, MA, and “I want to express my heartfelt thanks,” says Jeff. “I’ve never had a day Good News Garage also established the Extra Mile net proceeds will be used to establish the Ruth House Fashioning the named after me, so it was a humbling experience to see so many of you Award and recognized Ascension Lutheran Church of Future Fund. volunteering.” Ascentria staff and board members contributed 400 hours South Burlington, VT; Hemmings Motor Sports; and “The Fashioning the Future Fund will provide assistance to of community volunteer labor during the inaugural event, including park volunteer Ed Stowe. Ruth House moms as they transition to independent living cleanups, painting, stocking shelves and other activities. Good News Garage would like to thank everyone who in the community,” notes Candace Cramer, Ascentria’s chief Hal Colston addresses the crowd at the birthday celebration while Angela Bovill, Ascentria “I give thanks for being associated with such a talented and passionate has helped to make the program such a success. More development officer. “The monies could be used for tuition assistance or even job president and CEO, then Vermont Governor Peter Shumlin, and Burlington Mayor Miro group of people,” adds Jeff. “You all provide me with a healthy dose of than 4,500 lives have been changed since 1996, and we training,” Candace continues. “Our hope is that these young women will have every Weinberger look on. Above: Hal Colston talks to car recipient Cynthia Stutler. motivation in my own life when I see what you accomplish every day. look forward to transporting many more! opportunity to move forward in their lives — to further their education, start their careers, Thank you!” take care of themselves and their children, and establish positive community connections.” Visit ascentria.org/fashion for more information about the event. The 2017 Jeffrey Kinney Day of Sharing is scheduled for Ascension Day, May 25, 2017. 10 11 YEAR IN REVIEW: 2016 HIGHLIGHTS Walk Around the World! Music to My Ears Ascentria Welcomes New Leaders The Ascentria board of directors welcomes its newest member, and When someone says this popular phrase, it means they heard two new leaders join Ascentria’s executive team. exactly what they wanted to hear. But when it comes to music and memory, it means so much more. Scott Hamilton joined the Ascentria board in 2016. With an extensive business According to research, there is a significant brain/music background, Scott was vice president and general manager at IDEXX Laboratories connection. Hearing a song or music associated with pleasant headquartered in Westbrook, Maine. He also served as a CPA and held financial Top 100 Women-led memories from one’s past can help those suffering from leadership positions in multiple industries during his career. Businesses Award Alzheimer’s, severe dementia, or even individuals coping with “Having served on Ascentria’s finance committee, I’ve seen the remarkable impact chronic pain or Ascentria Care Alliance and President and CEO Angela the organization has in communities throughout New England,” comments Scott. “As receiving hospice Bovill were honored at an awards breakfast held at the a board member, I’m working with Ascentria to further implement our human-centered strategy and to care. Personalized Boston Seaport Hotel, announcing the 2016 list of “Top empower those who need us most in the areas we serve.” music has been 100 Women-Led Businesses in Massachusetts.” Timothy Johnstone is Ascentria’s new executive vice president of Community shown to help Ascentria Employees Are “Living Well” This was the 15th year that The Commonwealth Institute — Services. He joined Ascentria in 2016 from Washington, where he served as chief reduce depression, a Massachusetts nonprofit that supports female business In September, Ascentria launched its Living Well employee wellness program with a kick-off week strategy officer for Hopelink, a large Seattle area community action agency. anxiety and even of wellness activities. The program, developed by a steering committee led by Jodie Justofin, leaders — has created the list, and the fourth year that the moderate pain. Tim also led the Clarity, Impact and Performance Project, a coalition of 53 anti-poverty Ascentria’s vice president of Strategic Marketing and Communications, is run locally by wellness Boston Globe Magazine has partnered with the group. The agencies across Oregon, Washington and Idaho. He received the 2015 Evergreen Lutheran Home teams in Ascentria’s regional offices. criteria for the Top 100 list include revenue or operating Award from the Washington Nonprofit Association, for outstanding leadership. of Southbury budget, number of full-time employees in the state, and “The well-being of our employees is critical to the work that we do,” comments Jodie. “We (LHS), one of Ascentria’s elder care communities offering “Ascentria is committed to helping people break the cycle of poverty and reach their potential,” says impressive records of innovation and workplace diversity. encourage staff to engage in their own wellness journey, so they can have a more balanced and short-term skilled rehabilitation, traditional long-term care and Tim. “We have the right strategy — creating more partnerships so we can provide holistic services to our th positive approach to life. This also makes them better equipped to help our clients on their journeys Ascentria was ranked 30 in the Top 100 Women-led assisted residential care, is now a Music & Memory® Certified clients. It’s truly inspiring to be part of it.” toward well-being.” Businesses, its first appearance on the list. “We are Care Organization and is making this program available to its Nancy Meegan joined Ascentria in 2016 as vice president of Human Resources. honored to be included among the many distinguished Ascentria’s Living Well program takes a holistic approach, focusing on eight interpersonal elements: residents. She brings a successful track record in meeting the changing and evolving needs of businesses in this year’s list,” states Angela. “As an Physical, Emotional, Environmental, Social, Financial, Intellectual, Spiritual, and Occupational. “The response from our residents has been very positive and nonprofit organizations. innovative nonprofit organization, we are developing a Workshops and activities are created to address one or more of these areas of well-being. powerful,” says LHS Director Brian Bedard. “When someone Nancy came to Ascentria from Planned Parenthood League of Massachusetts where holistic, human-centered care model and using a social A Walk Around the World initiative has employees tracking their weekly steps, charting their collective is having a difficult day and they are able to listen to the she was vice president of Human Resources and Organizational Effectiveness. enterprise business model to serve the needs of our progress in a 28,000-mile journey across the globe. Walkers together have accumulated more than popular songs of their youth, we actually see a change in their Previously, she held leadership positions at area nonprofits and worked for the Department of Mental diverse client base.” She adds, “It is important to us that 20,000 miles, receiving local fun facts and a healthy native recipe at each “virtual visit” along the demeanor. The listener becomes calmer and is actually able to Health in Boston. our staff represents those in our care. We are proud to connect better with others.” route. An organization-wide celebration will be held at the end of the journey! have a workforce that is 76 percent female and 35 percent “I believe in the importance of hiring an engaged workforce that supports the company’s mission,” minority.” And that is music to our ears. explains Nancy. “I also believe in working for an organization that assists those in need. I’m proud to be a part of the Ascentria family, helping to empower people and strengthen communities.”

12 13 Join Us and Get Involved … You Can Make an Impact! Building Blocks for Success in “The Granite State”

Individuals Little did Ascentria’s Services for New Americans (SNA) program know in 2010 that Volunteer: share your talents, skills and expertise with Ascentria and help children, families and older adults realize new a local developer’s plan to build a “green” possibilities. hotel in Concord, NH would lead to vocational Give life-changing gifts: empower the individuals we serve to respond to life’s challenges and thrive by supporting our training programs empowering scores of mission-focused projects with financial and in-kind gifts. refugees. But Steve Duprey, owner of Duprey Donate through your workplace: increase the value of your gift, at no cost to you, by participating in your company’s Companies, made it happen! matching gift program. Steve, a long-time advocate of refugees, Make a planned gift: include Ascentria in your will or other planned gift and leave a legacy of hope and opportunity. generously directed investment capital through the New Market Tax Credit Program (a federal initiative designed to increase the College Students flow of capital to businesses and low income communities by providing a modest tax Broaden your education: participate in a relevant and educational internship or service learning opportunity. incentive to private investors) for Ascentria to develop hospitality sector vocational trainings for these newest Americans. SNA provided Faith Groups and Service Organizations the classroom instruction while Steve Request a speaker: schedule a speaker from Ascentria to raise awareness and strengthen partnerships. created on-site internships so newly resettled refugees could put into practice the skills they Engage and empower: discover how your faith group or service organization can work together to empower Ascentria learned in class. The model proved to be so clients and help them move toward self-sufficiency. successful that Steve helped SNA replicate Provide heartfelt donations: collect Christmas gifts for children, provide personal care kits for teen moms, or donate the program with other employment sectors such as home healthcare. household essentials for incoming refugee families. SNA provided the classroom instruction Through these initiatives, Steve’s contributions helped SNA conduct 16 trainings and place 131 refugees in jobs, and he didn’t stop there. Because of his commitment to SNA, while Steve created on-site internships so Steve directed a generous grant of $150,000 to Ascentria from loan repayment proceeds newly resettled refugees could put into Companies earmarked to benefit low-income communities. With this grant, SNA will be able to continue job readiness training for refugees in the Concord area. practice the skills they learned in class. Invest in communities where your employees work and live: change lives through strategic and impactful volunteer and giving activities that engage your employees and customers. Provide your company with opportunities to develop new Ascentria’s Services for New Americans program expresses its heartfelt gratitude to Steve relationships, strengthen work teams, and enhance employee morale. for his ongoing support. His vision of a vibrant community for all is inspiring and has greatly changed the lives of countless refugees.

For more information on how you can get involved with Ascentria, please call us at 774.243.3900 or visit ascentria.org.

14 15 Ascentria Volunteers: Honoring Our Faith Partners: Bringing Heart and Spirit to Their Work Trinity Lutheran Church, Worcester

The Heart of a Volunteer Just Do it! A History of Helping by Doing Pastor Bob Schipul finds joy in helping others. His selflessness has spanned Judy Katzmark has a “can- “People want to help by doing,” explains Susan Nachtigal, pastor at Trinity Lutheran Church over 30 years and includes active involvement on many of Ascentria’s boards do” spirit. It’s an attribute she of Worcester, MA. It’s a sentiment held in high regard by her congregation and a community and committees. inherited from her father, a mission that is forged in history. member of a large farming In addition to serving as the chaplain at Lutheran Home of Southbury, a time he “Our forbearers wanted us to be present in this city,” continues Pastor Susan. “We are a family who was always there remembers fondly, his dedication to the moms at the Ruth House, a teen parenting presence for those in need.” And helping individuals and families in the community is also to help others. program of Ascentria, is also readily apparent. one of the reasons Trinity Lutheran continues to collaborate with Ascentria. “When someone needed “The Ruth House changes young women’s lives,” he notes. “I see how it turns their The church’s partnership in ministry with Ascentria goes back several decades and spans something, they just did it,” lives around. It doesn’t make them dependent — it makes them stronger.” a variety of programs, including working with teen moms and their babies at Ascentria’s Judy recalls with a smile. “Bob’s faithful service to Ascentria Florence House, and collaborating with Ascentria to strengthen the services that are offered as a board member and in Now, Judy encourages oth- to newly resettled refugees who come to the area. ers to help by wholeheartedly numerous other capacities is a “It’s all about being dedicated and committed,” adds Pastor Paul Kennedy, retired pastor of saying, “Stop dragging your wonderful example for us all,” notes Trinity Lutheran, when speaking about the ministry and service of his former congregation. feet and just get out there Jeffrey Kinney, immediate past chair “Pastor Kennedy was an Ascentria board and get it done!” of the Ascentria board of directors. member when our organization was Bob understands the heart of As a long-time member known as Lutheran Social Services of a volunteer and helps others of the Lutheran Home of New England,” explains Candace Cramer, to understand it too. “I teach Southbury (LHS) Guild, a Ascentria’s chief development officer. “His confirmation students about ‘good volunteer organization that generous works of faith in the community work’ and explain to them that ‘good provides support and monies and his commitment to Ascentria and the work’ is when you do something for LHS residents and their people we serve are still very much admired unexpected for someone else activities, Judy brings this same spirit and enthusiasm to everything she does. and appreciated,” she declares. So what and you know in your heart that “Judy’s commitment to the LHS mission, vision and values, acts as an advice does Pastor Paul have for those what you’ve done has helped that inspiration to us all,” says Brian Bedard, LHS director. “Her enthusiasm looking to make the most difference in the person,” says Bob. “This feeling continues to breathe life and spirit into our home.” lives of others? “Have a lot of patience,” he explains. “Make sure you know what is is a validation of the Holy Spirit. “I love what I do,” Judy says. “It’s a feeling of satisfaction that we at LHS can needed and then do it well.” When you have this validation you accomplish something and what we do impacts people in a positive fashion.” don’t need anything else, you feel Members of Trinity’s Refugee fulfilled. Helping people find these Resettlement Committee opportunities is a joy!” 16 17 In Recognition — Friends and Funders We are grateful to donors who support our work at any level. Our list acknowledges the generosity of those who support our mission with a cumulative gift of $100 or more.*

Champions Mr. Eric Groft Good Shepherd Lutheran Church, Mr. Paul J. Hartung Friends Esther Circle, Harwich, MA Elsa Labiosa-Santos Ms. Margaret Studier United Way of Greater Nashua FAM for Change Lutheran Church of Our Redeemer, Ms. Sandra Taylor and Ms. Christina Skraff Anonymous (2) Mr. and Mrs. Richard B. Grove Westborough, MA Mrs. P. T. Calvin Johnson Anonymous (7) Ms. Marcia Feener Ms. Patricia A. Lafferty Vincent P. Surwilo Col. USAF Ret. and United Way of Massachusetts Bay and Mr. Israel Fermin, Attorney at Law Foxborough, MA Ms. Cindy Solin Mr. and Mrs. A. Richard Benashski Mr. Scott Hamilton Grace Lutheran Church, West Springfield, MA Mr. Timothy S. Johnstone AAA Northeast First Baptist Church, Worcester, MA Mr. and Mrs. Jules E. LaRoche Mrs. Margaret B. Surwilo Merrimack Valley, Inc. First Congregational Church, Keene, NH Lutheran Church of the Cross, Hanover, MA Ms. Karen Springer Blue Cross Blue Shield of Massachusetts The Rev. Dr. and Mrs. Albert L. Haversat Grappone Mgmt. Co., Inc., Concord, NH Ms. Jodie Justofin Action for Boston Community Mr. George D. Flaherty Mr. and Mrs. Raymond R. Lassy Mrs. Jane L. Theuner Wells Fargo Foundation First Evangelical Lutheran Church, Lutheran Church of the Nativity, North St. Andrew Lutheran Church, Ridgefield, CT Dr. and Mrs. Edwin A. Boger, Sr. Mr. and Mrs. A. David Heilemann Susan Lindberg Haley and John Haley Mr. and Mrs. Timothy G. Kelly Development, Inc. Mr. and Mrs. Patrick Fox Mr. Bruce Leibig Ms. Alice Thompson Wheat Ridge Ministries Brockton, MA Conway, NH St. Ansgar Lutheran Church, Portland, ME Mr. and Mrs. Edward A. Bucher Hellmann Trust Estate of Vilma M. Hall Mr. Robert Lacy and Ms. Jen McCready Ms. Mary Ahlers Mr. and Mrs. Bruce M. Foxman The Rev. John Lemkul Mrs. Dody Timpone William S. Green Memorial Fund of the First Lutheran Church, Portland, ME Lutheran Home of Southbury Guild St. John Lutheran Church, Sudbury, MA Christ Episcopal Church, Exeter, NH Holy Trinity Lutheran Church, Mrs. Laura Hayden Mr. and Mrs. Rolf Larson Mr. Michael Alden Mr. and Mrs. Mark W. Fuller Mr. and Mrs. Mark Littmann Mrs. Anne Torrez Charitable Foundation First Lutheran Church, West Branstable, MA Ms. Lynne MacKay St. Luke’s Episcopal Church, Worcester, MA Estate of Dr. Carol E. Craig North Easton, MA Mr. David Jodice Mr. and Mrs. Peter C. Larson Dr. and Mrs. Peter J. Anastasia Mr. and Mrs. Roberto M. Garzon Mrs. Brittany Loffredo Ms. June Townsend Mrs. Diane Fitzmaurice Ms. Melissa MacWade St. Mark Lutheran Church, Norwich, CT Estelle R. Dorau Trust Hopedale Unitarian Parish, Hopedale, MA Ms. Linda A. Johnson Mr. and Mrs. Richard D. Lassen Mr. John R. Anderson Mrs. Alana M. Geary Ms. Ann C. MacFate Ms. Jessica Traiger Ms. Danielle Friend Katya Maiser St. Mark Lutheran Church, Woonsocket, RI Mr. and Mrs. Steven L. Feye House of Prayer Lutheran Church, Mr. John Kelbley Mr. and Mrs. Walter A. Lauf Mr. David M. Andreotta Ms. Judith M. Gerken Mr. and Mrs. Rory MacLeod Training, Marketing & Technology, Inc. Gift-In-Kind Donors Ms. June Gasperski Alex Major St. Matthew-Trinity Lutheran Church, Mr. and Ms. Warner S Fletcher Hingham, MA Kohl’s Department Stores, Inc. Mr. Raymond Longa Mr. Michael Auler Ms. Jean Gillespie Mrs. Laura Maddock Gerd Tschischewski Ms. Michelle Adams Gayle O’Neill Fine Jewelry Massachusetts Education and Career Pawtucket, RI Mr. and Mrs. David P. Forsberg The Rev. Ellis Oliver Jones and The Rev. and Mrs. Richard Kremer Ms. Martha Lindberg Mann Ms. Anika Bachhuber Ms. Laura Glaser Mr. Jed Mahoney United Church of Danbury, Danbury, NH Advent Lutheran Church, Middleboro, MA Gazy Brothers Farm Opportunity, Inc. St. Paul Lutheran Church, Arlington, MA Mr. and Mrs. Garth H. Greimann Ms. Carolyn E. Ramm Mrs. Marisa Lutz Ms. Amy Marchildon The Rev. Kathryn B. Baines and Mr. John Good Mr. and Mrs. John E. Marthinsen Mr. David and Mrs. Carol Vallett Christine and Paul Alexander Gethsemane Lutheran Church, Manchester, NH Mr. and Mrs. Dave McClellan St. Paul Lutheran Church, Hablitzel Trust Ms. Lori Kelton Mr. and Mrs. William Mayo Mr. and Mrs. Gary Marcus Mr. Barry Baines Grace Lutheran Church, Hartford, CT Ms. Michele Maw Mr. and Mrs. Thomas E. Van Dyke Ms. Carol Allen Good Shepherd Lutheran Church, Ms. Kathleen McGovern East Longmeadow, MA Charles W. Holtzer Trust The Rev. Dr. and Mrs. Paul Kennedy Mr. and Mrs. Earl Nordbrock Mrs. Susan F. Martin Mr. and Mrs. Donald F. Ballas Ms. Gloria M. Graham Mrs. Susan McHugh Mr. Michael R. Van Geons Ms. Mary Amrhein Brunswick, ME Ms. Alexandria McGowan St. Paul’s Episcopal Church, Newburyport, MA Mr. Jeffrey P. Kinney and Mrs. Edith M. Lohr and Ogden Newspaper of New Hampshire LLC Ms. Alexandria McGowan Mr. Carlton Bardel Mr. Scott Graham Mr. and Ms. Donald McNemar The Rev. A. Eric Van Leeuwen Anna Circle — Trinity Lutheran Church, Good Shepherd Lutheran Church, Laconia, NH Ms. Barbara McGowan St. Peter’s Catholic Church, Worcester, MA The Rev. Rebecca J. Bourret The Rev. Dr. Harold R. Lohr Mr. David and Mrs. Greta Peterson Mr. and Mrs. Mark G. Meyer Ms. Sallie H. Barton Mrs. Melba L. Grieshaber Nancy and John Meyers Mr. and Mrs. John H. Vanderbilt Worcester, MA Good Shepherd Lutheran Church, McGowan and Associates, Inc. St. Stephen Lutheran Church, Mr. and Mrs. Loren A. Korte Dr. Stacy Lundin and Ms. Jill Lundin Mr. and Mrs. John H. Peterson Ms. Maria Morais Ms. Patricia Bass Blaine J. Gross Ms. Denise Mitchell Mr. and Mrs. Leo R. Verrochi Anna Maria College Westborough, MA Ms. Beverly McGuire Marlborough, MA Lutheran Immigration and Refugee Service Open Spirit (Edwards Church), Mr. Christopher D. Porter Mr. Christopher D. Morris Mr. Elliott G. Bates Mrs. Hannah Gunnell Miss Judith A. Moist Mr. and Mrs. Michael C. Vochis Ms. Sherry Arsenault Grace Episcopal Church, Manchester, NH Ms. Heidi McIndoo Student Empowerment Program (SteEP) Mr. and Mrs. Kevin D. McCarthy Framingham, MA River Valley Market LLC Mr. Scott A. Morrison Mr. Hugh Baxter Mrs. Lynne Gustafson The Rev. and Mrs. Charles R. Moline Mr. and Mrs. Brad C. Voelz Ms. Virginia Ausevich Grace Lutheran Church, Naugatuck, CT Ms. Kathleen McKenzie Ms. Mary Sweet Mr. J.F. Bart Nuboer and Mrs. Jean-Ellen Ouellette-Kenney and Mrs. Barbara J. Ruhe and Mr. Stephen J. Palmer The Rev. and Mrs. Kenneth O. Bean Mr. and Mrs. Richard P. Hamilton Mrs. Elizabeth Monrad Watertown Citizens for Peace Justice Ms. Christine Barrett Grafton High School Lorna Merrill Ms. Sharyn Symeon Ms. Janet Nuboer-Schmitz Mr. John E. Kenney Dr. Kenneth Sokolowski Ms. Penny Phillips Mr. Richard A. Bergemann Mrs. Peter C. Hantzis The Rev. and Mrs. Dwaine H. Moon Sister Carol M. Weaver Ms. Shelly Beauchamp Ms. Christie Hager Ms. Miriam Meyer Mr. Adam Terrell Estate of Vernal M. Schnabel The Rev. Margaret and Mr. John Payne The Rev. Karen B. Safstrom Mr. Edmund Reif Ms. Ursula R. Bergman Ms. Layne Harden Ms. Barbara L. Mordini The Rev. Lee H. Wesley Mr. Steve Beaudin Hancock Congregational Church, Hancock, NH Ms. Dorothy Millhofer The Exchange Boutique Mr. Dan Strelow Mr. and Mrs. Russell O. Pollard Mr. Ben Speckhard The Rev. and Mrs. Walter H. Reuning Mrs. Heather Bingelis Ms. Carol R. Hartz Ms. Gail A Moreno Mr. and Mrs. John L. Whitlock Ms. Laura Beck Hemmings Motor Sports Ms. Ruth Monk The Garden Estate of Mr. John I. Van Iderstine Mr. Dana W. Ramish and Ms. Ann Mooney St. Andrew’s Episcopal Church, Mr. Philip Roberts Christine Black Mr. and Mrs. Paul Haugsjaa Mr. Michael Morris Mr. Mark Wilkins Bedford Presbyterian Church, Bedford, NH Heritage Resort and Conference Center Ms. Gail Morrison and Mr. Dan Blanchard The Murphy Family Dr. Stanley and Mrs. Lois Reible North Grafton, MA Mr. Douglas Romich and Ms. Patricia Tietbohl Bond Auto Parts Terri Healey Brogan Mr. William Morton Women of the ELCA — Holy Trinity Lutheran Mr. Carl Benander Mr. Joel Herrington Ms. Ashleigh Mota Ms. Mary Thorpe Mr. Nicholas Russo St. John’s Episcopal Church, Ashfield, MA Ms. Karin M. Schidat Mr. Ernest Borrner and Ms. Nellie Borrner The Rev. and Mrs. Rolf L. Hedberg Mount Holyoke College Church, North Easton, MA Ms. Janet Benzel Ms. Suzanne Hessel Mount Olivet Lutheran Church, Trinity Lutheran Church, Milford, CT Catalysts Ms. Dawn E. Saunders St. Mary’s Church, Jefferson, MA Miss Lynda Scott Mr. and Mrs. John R. Breiland Ms. Teri Hegarty Mr. and Mrs. Arthur W. Mundt Mr. and Mrs. Ben Woolsey B’nai Shalom Mr. and Mrs. Ken High Shrewsbury, MA Trinity Lutheran Church, Worcester, MA St. Francis Episcopal Church, Holden, MA St. Paul Lutheran Church, Mr. and Mrs. William J. Scouler The Rev. and Mrs. Donald R. Helfrich Mr. and Mrs. Wayne Muskopf Mr. and Mrs. Thomas R. Yocom Ms. Christine Hobby Ms. Tammy Murphy Triumphant Cross Lutheran Church, Salem, NH Anonymous (1) Mr. Robert T. Brown and Boston Women’s Relief Society St. James Lutheran Church, Southbury, MA East Longmeadow, MA Mr. Patrick Sexton Mr. Paul Hicock Mr. and Mrs. Christopher Muskopf Mr. Christian Zeigler Ms. Linda Hodgdon Ramsha A. Mushtag Laurie Ulysse The Rev. and Mrs. Carl J. Anton Ms. Barbara Jane Carey Ms. Karen Botcheller St. John Lutheran Church, Sudbury, MA St. Peter’s Lutheran Church, Holyoke, MA The Rev. and Mrs. Richard H. Skov Mr. and Mrs. Ken High Mr. and Mrs. E. Thomas O’Hara Ms. Jill Zizewitz Mr. and Mrs. Dirk Hofschire Ms. Christine Nelson Tracy Weber Mr. and Mrs. Kenneth Buntrock Ms. Margaret Buell Angela and David Bovill St. Paul Housing Corporation, Warwick, RI Mr. and Mrs. Evan Stainman Mr. and Mrs. John H. Spurr, Jr. The Rev. and Mrs. Kenneth W. Hilston, Jr. Oleksak Lumbar Mr. Stephen Holton Newbury Place Ms. Susan Weidman Evangelical Lutheran Church in America, Ms. Janet T. Buerklin Rachel Brown St. Paul Lutheran Church, Torrington, CT Mr. and Mrs. Richard Steckert Ms. Christina Stover Ms. Beverly E. Hjorth Dr. Susan M. Olson Mr. William Holton Ms. Whitney Nielsen Dr. Henry Weinberg Chicago, IL The Rev. Melissa C. Buono and Mrs. Janice F. Capen St. Peter’s Lutheran Church, Harwich, MA Mr. William F. Swanson and The Rev. and Mrs. George D. Strohmeyer, Jr. Mr. and Mrs. Kenneth E. Hogberg Mr. Henry Petrino Holy Name Central Catholic High School Mr. J.F. Bart Nuboer and Ms. Elizabeth Wendorf Mr. and Mrs. David Hyman Gaylin Mr. John A. Buono Foundations Ms. Nancy Chakus Ms. Elizabeth S. Steele Ms. Lauren C. Payne Ms. Susan Swain The Rev. Lauren Holm and Mr. and Mrs. Paul Pintus Holy Trinity Lutheran Church, Ms. Janet Nuboer-Schmitz West Congregational Church Mission Ladies, Mr. and Mrs. Ralph F. Gerenz Burgess Pest Management Aetna Foundation, Inc. Jacquelyn Chamberlain Dr. and Mrs. Ronald A. Swanson The Telegraph Mrs. Anne Swanson Mr. Joseph A. Cleaveland Mr. and Mrs. William J. Pitochelli, Jr. North Easton, MA Mrs. Diane Nugent Concord, NH Mr. and Mrs. James C. Hamilton Mr. and Mrs. Eugene Burk Albert W. Rice Charitable Foundation Christ Episcopal/Trinity Lutheran Church, Mrs. Jeanette Thoden Mr. and Mrs. George M. Thompson Mr. Sam Swanson and Mrs. Joyce M. Gallimore Ms. Kristine Holmes Ms. Josephine A. Poulin Ms. Hilary Horton Mrs. Rose O’Doherty Mr. Bob White Holy Trinity Lutheran Church, Newington, NH Ms. Elizabeth Burtis Bank of New Hampshire Charitable Fund of Sheffield, MA The Rev. Carolyn V. Tryggestad and Vermont Antique Automobile Society Inc Thalia Tringo Mr. and Mrs. Thomas K. Holzthum Mr. James W. Price House of Prayer Lutheran Church, Ms. Caitlin O’Neill Woodbury Floral Designs Ms. Katherine McJunkin Calvary Episcopal Church, Underhill, CT the New Hampshire Charitable Foundation Christ Lutheran Church, Natick, MA Mr. Reidar Tryggestad Mr. and Mrs. Robert C. Waehler Mr. Joseph Urciuoli and Mrs. Susan J. Dixon Mr. Shane Hooker Mr. Curtis and Mrs. Denise Puisto Hingham, MA Ms. Joan Orton Woodbury Pewter Mr. and Mrs. H. Gilmore Rinard The Rev. and Mrs. Daniel J. Carlson Clipper Ship Foundation Christ Lutheran Church, Scituate, MA Mr. and Mrs. Herbert Woodward, Jr. Mr. Richard Young and Ms. Mary Jane Young The Rev. and Mr. Venkatesh Mr. and Mrs. Robert F. Irving Mrs. Jennifer Querbes Ms. Suzanne Howatt Our Savior Lutheran Church, Hanover, NH Woolworks, Ltd. Estate of Isobel Rossello Miss Karen Carlson Community Involved in Sustaining Agriculture Christ Lutheran Church, West Boylston, MA Mr. and Mrs. William A. Wade Mr. Terry Irwin and Cynthia Irwin Regional Hospice and Home Care of Immanuel Lutheran Church, Holden, MA Our Savior’s Lutheran Church, Newington, CT Worcester Bravehearts Thrivent Financial for Lutherans, Appleton, WI Mr. and Mrs. Richard C. Carlson Community Foundation of Western Christ Memorial Church, North Brookfield, MA The Rev. Dr. Frederick G. Wedemeyer and Ms. Jean Jackson Western CT, Inc. Ms. Debbie Janusis Ms. Liz Pape Zion Lutheran Church, Oxford, MA WilmerHale, Boston, MA Mr. and Mrs. Keith D. Carney Massachusetts Christ the King Lutheran Church, Holliston, MA Opportunity Builders Door Openers Mrs. Kathleen Wedemeyer Christ Lutheran Church, Natick, MA Mrs. Dorothy Jensen Mr. Thomas A. Reimer and Community Foundation of Middlesex Ms. Vivian Clarke Ms. Christina Jewant Mr. Christopher Paris Zion Lutheran Church, Worcester, MA Anonymous (1) Anonymous (1) Mr. Walter Wilk, Jr. Christ Lutheran Church, West Boylston, MA Mr. and Mrs. Kristian Jensen, III Ms. Carol C. Buchanan County, Inc. Ms. Marian Coggsill Jillson’s Farm The Rev. Aaron Payson Innovators Mr. John T. Andrews Mr. and Mrs. Robert E. Anderson Wayside Restaurant, Inc. Christ the King Lutheran Church, Newtown, CT Mr. and Mrs. Roy E. Johnson Mr. James W. Reynolds Eastern Bank Charitable Foundation Ms. Ana Cohen Moses Ms. Molly Johnson Peace Lutheran Church, Wayland, MA Mr. Philip J. Arula Mr. and Mrs. Charles G. Anderson, Jr. Advent Lutheran Church Women, Ms. Carlene A. Johnson Mr. Allan E. Reynolds Granite United Way Concordia Lutheran Church, Concord, NH Joy in Christ Lutheran Church, Abington, MA Ms. Penny Pitou Anonymous (1) Ms. Vivian Clarke Ascension Lutheran Church, The Revs. Canon Hannah and Middleboro, MA Mr. Donald G. Johnson, AIM and Mr. and Mrs. Willard F. Rissmiller Harold Grinspoon Charitable Foundation Ms. Nancy Cook Ms. Dorothy L. Kaiser Pomperaug Golf Club Mr. and Mrs. Michael J. Balinskas Ms. Lisa Cloitre South Burlington, VT Robert Anderson The Unitarian Universalist Society of Grafton Janet A. Johnson Ms. Amanda Robertson J. Irving England and Jane L. England Elizabeth Corell Helaine Kanegsberg Prince of Peace Lutheran Church, Mr. Richard H. Barkalow Costco Wholesale Cheshire Lutheran Church, Cheshire, CT Mr. and Mrs. Robert H. Banta, Jr. and Upton, MA Mrs. Siiri Jonasch Mr. and Mrs. David B. Roe Charitable Trust Curtis House Restaurant & Inn Mrs. Judith Katzmark Brockton, MA Bethany Lutheran Church, Cromwell, CT Ms. Ruth Courtnell Christ the King Lutheran Church, Mr. Thomas N. Berryman, III Cheshire Lutheran Church Women, Mr. William Kadish Mr. Harry A. Rothmann Lincoln and Therese Filene Foundation Ms. Jane Cutting Mr. Paul Kelly Ms. Karen Pugatch The Rev. Donald E. Blume Ms. Sheri Couture Wilbraham, MA Ms. Lynn Betlock and Mr. Grant Emison Cheshire, CT Mr. Daniel Kassler Angelle Roussel Lincoln Financial Foundation, Inc. Kris Daniels Nicole and Mike Kepnes Redeemer Lutheran Church, Bangor, ME The Rev. and Mrs. Joseph E. Bourret Ms. Jean Croll Mr. and Mrs. Paul M. Christianson Mr. Ken Bohlin Riverside Hospitality Group Inc. Mr. Robert K. Kay and Mrs. Ginger Wells-Kay Mr. Charles H. Roxbee Massachusetts Bar Foundation Mrs. Marie Donahue Ms. Jane Kimani Reliant Medical Group Foundation Angela and David Bovill Ms. Ann S. Dancy Ms. Helen Anne Cimikoski Mr. Ray Caggianelli College of the Holy Cross Mr. and Mrs. David M. Kettner Mr. Edward Ruete New Hampshire Center for Nonprofits Mr. and Mrs. Dan Donahue Mr. Jeffrey P. Kinney and Joyce Rettstadt Mr. and Mrs. Robert E. Buckley Mrs. Joyce M. Danielson Ms. Deborah A. Cistoldi The Rev. and Mrs. Lee S. Clark Holy Cross Lutheran Church, Trumbull, CT The Rev. Timothy J. Keyl and Frank Sadowski New Hampshire Charitable Foundation Mr. Dennis Donahue The Rev. Rebecca J. Bourret Ms. Monica Rico Estate of Sonja R. Busi Mr. and Mrs. Richard Daubendiek Mr. and Mrs. Richard Cohen Mr. and Mrs. Thomas M. Decatur Immanuel Lutheran Church, Oxford, CT The Rev. Kari Henkelmann Keyl Mr. and Mrs. James J. Santaniello Project Bread Dottie’s Diner Ms. Beth Klements Sacred Heart of Jesus, Hopedale, MA Mr. and Mrs. Vyrjil D. Buus Mr. David H. De Vore ConvenientMD LLC Ms. Willyanne DeCormier Plosky Women of the ELCA — St. John’s Lutheran Mr. and Mrs. Andrew T. Kloeckner Mr. and Mrs. Joseph B. Selva Staples Foundation, Inc. Ms. Hilary Douglas Horton Ms. Pat Korch Jan Saks Estate of Mr. and Mrs. Carl A. Carlson Mr. Paschal DeBlasio and Ms. Jo-Ann Beaudin Ms. Ann M. Dancik and Mr. Elpert Hodge Dr. and Mrs. Harold F. Dvorak Church, Stamford, CT Mr. Mark Kmetz Senesac Lawn & Garden, Inc. TD Charitable Foundation Eaton Vance Niel Kropp Salem Lutheran Church, Bridgeport, CT Christ Lutheran Church, Scituate, MA Serin Decherd Emanuel Lutheran Church, Hartford, CT Ms. Shelley Emmons St. Paul’s Episcopal Church, Stockbridge, MA Mr. and Mrs. David J. Knowlton Bala Sharma The Fish Family Foundation Ebenezer Lutheran Church, Willimantic, CT Ms. Janine Kudron-Penny Mr. and Mrs. Jacob Sayer * The above list reflects donors for the fiscal Mr. James W. Courtemanche Mr. Robert Diercks Mr. Thomas L. Engberg Mrs. Mildred L. Engberg Faith Lutheran Church, Quincy, MA Mr. and Mrs. Earl J. Koester Mr. and Mrs. Paul G. Simoneau The Fletcher Foundation Emanuel Lutheran Church, New Haven, CT La Bonne’s Epicure Market The Rev. Robert and Sandra Schipul year ended June 30, 2016. Ascentria Care Candace and Peter Cramer Ms. Alice Dill Mrs. Elaine Englund Mrs. Diane Fitzmaurice Holy Trinity Lutheran Church, Trumbull, CT Mrs. Shirley Koulopoulos Jessie Snyder The Health Foundation of Emanuel Lutheran Church, Worcester, MA Ms. Nancy Lambert Mr. Randy Schmidt Alliance has made all attempts to ensure the Mr. and Mrs. Alan Dallmann Mr. Jonathan W. Dixon Episcopal Diocese of Western Massachusetts The Rev. Jeffrey Galbraith Human Resources Management Association of Ms. Carolyn E. Kramer Ms. Winifred Spillers Central Massachusetts Emmanuel Lutheran Church, Norwood, MA Ms. Rachel Lamont Ms. Karen Schoppmann accuracy of the information stated above. If Episcopal Diocese of New Hampshire Mr. and Mrs. John A. Dooley, III Nancy Evans Mrs. Catherine R. Gallagher Central Massachusetts Mr. and Mrs. Paul Krause St. Andrew’s Episcopal Church, Colchester, VT The Mildred H. McEvoy Foundation Equity Realty Plus Ms. Rose Marie Lanier Mr. Phil Schroeder we have inadvertently made any mistakes, First Congregational Church, Holden, MA Mr. and Mrs. Donald Dregalla First Lutheran Church, Malden, MA Mrs. Martin A. Gilman Our Savior Lutheran Church, Hanover, NH Ms. Susan Krause St. James Thrift Shop, Keene, NH The Stoddard Charitable Trust Faith Lutheran Church, Andover, MA Mr. Jack Lauf Ms. Barbara Seebot please accept our apologies and contact Mr. and Ms. Steven J. Frank Mr. Michael Dubreuil First Parish Hingham, Old Ship, Hingham, MA Mr. and Mrs. Paul Halstead St. Paul Lutheran Church, Arlington, MA Mr. and Mrs. David W. Kress, Jr. Mr. and Mrs. George M. Stadler Thrivent Financial for Lutherans Foundation Faith Lutheran Church, East Hartford, CT Ms. Andrea Lewis Self Help Inc. the Development Department with your The Rev. and Mrs. Ross S. Goodman Ms. Betty Eberhart Ms. Cathleen Gianfranceschi Daniel Harris Mrs. Lisa Kunze Mr. and Mrs. Chester W. Stott United Way of Central Massachusetts Faith Lutheran Church, Quincy, MA Lifesong Church, Sutton, MA Mr. and Mrs. Paul G. Simoneau corrections ([email protected]). Mr. and Mrs. Douglas Grant Ms. Edwards-Pitt and Mr. Weinzierl 18 19 FY2016 Financial Highlights Board of Directors and Senior Leadership 2016 Source of Funds

Contribution income and donated vehicles $3,177,595 “When I see the amazing things that happen through Ascentria, I am reminded that ‘the true voyage of discovery By the Numbers is not in going to new places, but in seeing with new eyes.’ This is true as our organization continues to adapt Program revenue $72,015,721 The audited financial statements of Ascentria to challenges — for our employees and volunteers as they work with our clients; for our clients who see new Other income $997,821 Care Alliance represent the activity of the parent opportunities for their own lives; and for our many supporters who create opportunities with their support” organization and its twelve wholly owned $76,191,137 ~ William Mayo, Board Chair subsidiaries. With more than 1,700 employees, Use of Funds the organization administers 60-plus programs Program services – Community services $33,677,327 throughout New England. Every day Ascentria touches the lives of 5,000 clients in an effort to help Officers Directors Ex-Officio Executive Leadership Donated service – Services for older adults $28,074,125 them reach beyond their current circumstances and William Mayo, Chair Kenneth Bohlin The Rev. James Hazelwood Angela Bovill Management & administration $12,765,874 realize new possibilities. CIO, Broad Institute of MIT Informa USA (retired) Bishop, New England Synod, President and CEO We are grateful for the more than 1,200 volunteers and Harvard Evangelical Lutheran Church Fundraising $796,152 The Rev. Ross Goodman Timothy Johnstone and 150 faith groups from across New England in America Michael Balinskas, Vice Chair Pastor, St. Paul Lutheran Church, Executive Vice President, $75,313,478 that share their time and talents with Ascentria General Manager, PowerHawke, Inc.; Arlington The Rev. Timothy Yeadon Community Services every year. With an abundance of compassion and Director of Business Development, President, New England District, courage they wrap their arms and hearts around the Scott Hamilton Dana Ramish McPhee Electric, Ltd. Lutheran Church-Missouri Synod individuals and families we serve, impacting not only IDEXX (retired) Executive Vice President, 2015 Source of Funds those in our care but also themselves. Karen Gaylin, Secretary Residential Services Jeffrey Kinney, Immediate Past Chair Philips Healthcare (retired) Contribution income and donated vehicles $4,091,722 Senior Vice President, Candace Cramer Garth Greimann, Financial Secretary Wells Fargo Bank Chief Development Officer Program revenue $61,674,707 Directors Emeriti 2016 total revenue of Senior Advisor, Berkshire Partners, Barbara Ruhe Gail Phillips Bucher Jodie Justofin Other income $1,137,464 LLC $76.6 million Ruhe and Ruhe Attorneys At Law Chaplain, MCPHS University Vice President, Strategic Marketing $66,903,893 Angela Bovill and Communications Kimberly Salmon David Forsberg Use of Funds 2016 total net assets of President and CEO, Director of Community Relations, President and CEO, You, Inc. Nancy Meegan Ascentria Care Alliance Program services – Community services $35,167,009 $11.2 million Fallon Health Vice President, Human Resources Loren Korte Donated service – Services for older adults $20,415,024 2015 total revenue of Daniel Strelow Business Executive (retired) Alana Geary VP, Director of Customized Solutions, Executive Assistant Management & administration $9,617,762 William Swanson $68.3 million Eaton Vance Management Private Investor Fundraising $681,035 2015 total net assets of $65,880,830 $9.78 million

Total contributions received in FY2016 were $1,748,595, compared to $1,424,056 in FY2015. 20