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DISCOVER THE POWER OF DIGITAL Customer Stories

GE Power Digital Solutions © 2016 Company. All rights reserved. Discover the Power of Digital Customer Stories

Power Digital Outcomes A sweeping digital transformation of the electricity landscape Reliability has begun. Organizations that move with urgency to drive a digital strategy “throughout their businesses will define the industry’s future. Data and Productivity analytics strategies will be key to future competitive advantage, to fueling growth, determining profitability and ultimately survival. I’m inspired Profitability by our customers every day; by working alongside them on their digital endeavors. I hope you will be inspired by their stories too.” Security Ganesh Bell, Chief Digital Officer, GE Power Digital ”

GE Power Digital Solutions © 2016 General Electric Company. All rights reserved. Discover the Power of Digital Customer Stories

Creating a More Ecient and

RELIABILITY Reliable Power Plant — Whitegate, County Cork, Ireland

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Challenge Additionally, Bord Gáis Energy is leveraging GE’s Advanced The 445-megawatt Whitegate gas combined-cycle power Controls OpFlex solution to provide enhanced performance plant, owned by Bord Gáis Energy, is located 25 miles east of capabilities for their fleet of GE turbines. The solution is the city of Cork, and provides power to 10% of Ireland. powered by GE’s enterprise platform Predix, which uses the cloud to unify the data flow across all plant and fleet assets, With European government regulations demanding more delivering the enterprise visibility and insights needed to help renewable energy production, in turn creating a greater need improve power plant, fleet and business operations. for reliable, on-demand generation capacity, Bord Gáis Energy Results €1.2MM cost avoidance understood it needed to prepare the Whitegate station for future grid challenges. The Whitegate implementation of GE’s APM, Advanced in the first year Controls and GE’s Predix platform reduced plant downtimes Solution and balance of plant operations costs. With APM, early Potential avoidance of an additional Bord Gáis Energy required a solution for condition-based warnings of failure mechanisms using 300 algorithms detect monitoring at the Whitegate plant to ensure continuous when plant components are about to fail, allowing for more €1.2MM operation toward no unplanned downtime. They chose GE’s efficient outage management. Asset Performance Management (APM) solution featuring 141 total sensors throughout the plant. These sensors allow for The integrated solution has created a €2,28M positive 24/7 monitoring of the plant’s hardware, offering Whitegate’s financial impact from cost savings and cost avoidance engineers operational recommendations while still providing without any plant unavailability due to covered equipment a single, consolidated view of plant performance. and 21 additional “catches” by the system.

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See How SSE Achieved

RELIABILITY Greater Plant Reliabiity

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Challenge staff. SSE created an Equipment Performance Center (EPC) Scottish and Southern Energy (SSE) with a £14.95BN to continuously monitor asset health for over 11 different market cap and 20,000 employees is UK’s broadest-based locations. The system tracks factors such as combustion energy company. It’s capabilities include power generation, dynamics, turbine vibration analysis, boiler temperatures, transmission, distribution, supply and services. It is also creep analysis and safety case management. Ireland’s fastest growing energy company. Predictive analytics drive model-based condition monitoring, The outturn availability of the thermal generation fleet was allowing SSE to understand pending issues before they Early detection failures > £3MM per year an area of improvement focus due to a number of specific become production problems, allowing proactive action to technical failures over the last several years. SSE identified avoid unplanned outages. Saved a generator from running into a fail state, the following objectives to help improve the maintenance Results profile: saving in repair costs SSE has experienced a significant reduction in plant failures £100K • Early detection of potential failure and prevent past since the introduction of GE’s APM solution, resulting in failures from reoccurring increased plant availability and production. Early failure Significant reduction in insurance cost ~ • Increase availability of plant detection has resulted in savings of approximately £3MM • Manage and control CAPEX per year. £6MM per year • Reduce insurance cost The EPC is now armed to monitor multiple site operations • Condition-based maintenance efficiently with confidence to understand pending failures. Total 1026 monitored assets Solution Overall insurance costs have been reduced (£7.5MM per year) and with improved maintenance, a greater control over With GE’s Asset Performance Management solution, SSE was CAPEX is expected. able to turn data into actionable knowledge for the operating

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APM to Improve RELIABILITY Reliability and Availability of RasGas Assets

Challenge GE’s APM solution empowers RasGas with asset anomaly RasGas is one of the worlds’ premier integrated liquefied natural detection through a unified user experience covering both gas (LNG) enterprises that transformed a regional resource into GE and non-GE assets, providing alerts, alarms, historical a key component of the global energy mix. RasGas is a Qatari analysis with the visibility into asset performance and health. joint stock company with more than 3,000 employees, owned The intention of RasGas’s APM analytic solution was to reduce by Qatar (70%) and ExxonMobil (30%). Qatar remains unplanned downtime, improve productivity and reliability,and to the largest LNG exporter, providing 77 MTA to the market, which is move from reactive to predictive maintenance for rapid recovery. 2,300+ monitored assets roughly one-third of global supply. Results The LNG production at RasGas in Ras Laffan, Qatar, consists The GE team worked closely with the RasGas team to develop of seven LNG production trains with an approximate capacity and identify opportunities for a pilot project to detect early The Predix™ cloud solution is projected of 37MM Tons a year. RasGas is focused on cost and value failures and production optimization initiatives by leveraging a to extend the life of RasGas assets, as well as optimization to reduce overall expenditures and enhance consolidated store of collected machine sensor data, analytic lower operating costs through greater efficiency by improving plant reliability and availability without software and a platform that provides a plant-wide view. “ compromising safety, health and the environment. efficiencies. This ‘Software Defined Operations’ By mid 2015, the pilot project had demonstrated intially that Solution early failures and process optimization opportunities can be provides RasGas with deeper insights into The initiative at RasGas began in late 2014 with a pilot for early detected with the use of analytics with the ability to identify their plant operations to enable more forward detection of equipment or system failures and production areas to optimize and reduce waste. looking decisions, in turn providing inputs for optimization for selected units of three (3) LNG trains. This Way Forward covered GE & non-GE equipment with GE’s Asset Performance GE’s APM solution is expected to cover the entire plant by how to manage their business. Management (APM) solution, built on the Predix cloud platform, monitoring and connecting 2,300+ assets with over 65,000 GE using machine data sensors, predictive analytics and process and non-GE devices. optimization.

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See How SRP Gained Asset,

RELIABILITY Plant & Fleet Reliabiity

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Challenge 12 plant locations and over 500 assets. The solution uses Salt River Project (SRP) provides generation, transmission and advanced modeling, protected by over 40 patents, to put into distribution services, as well as metering and billing services context the normal operating relationships among all relevant to over 1 million customers in the Phoenix metro area. They parameters, such as load, temperatures, pressures, vibration operate 12 power plants, including coal, nuclear, natural gas and readings and ambient conditions. In real time, the software renewable sources (hydroelectric, solar, wind, and geothermal). compares actual sensor readings to that particular machine’s normal, predicted values. fossil sites monitored SRP was looking for a solution that would allow them to 7 integrate data across multiple plants for outage management, Results By consolidating SRP’s data and applying GE’s robust to optimize maintenance strategies and to understand where hydro sites monitored production issues might occur next. They also wanted to analytics, experience and innovation, SRP has gained a high 4 identify opportunities to extend monitoring across their level of asset, plant and fleet reliability. SRP is now able to transmission and distribution-critical assets. see problems before they happen — toward no unplanned downtime and improving fleet reliability through GE’s Asset 27 total units With today’s complex business environment, increased public Performance Management (APM) solution. scrutiny and regulatory oversight, SRP wanted a smarter approach to sustained reliability for the most efficient power With GE APM, SRP has been able to mitigate unplanned issues 500 monitored assets production possible. To obtain that level of availability, and costs while ensuring a continued strategic and planned SRP needed a means to readily analyze the data of their maintenance process. It has shifted from unplanned outages generation assets in a cohesive and consolidated manner. to planned outages, significantly reducing maintenance costs, ~$.5MM annual savings optimizing asset life, and improving availability. Solution SRP chose GE’s Asset Performance Management (APM) solution to consolidate machine sensor data across 11 of their

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Operations Optimization provides us with visibility and the insights to our KPIs and allows us“ to look at the actions that will improve performance at lower costs. When the plant manager talks to his trading counterpart, they PRODUCTIVITY are going to be talking real-time data. Richard Lopriore, President, PSEG Fossil ” PLAY VIDEO

Challenge Solution PSEG is one of the 10 largest electric companies in the U.S. To achieve PSEG’s digital transformation, GE’s team and New Jersey’s largest provider of electric and gas service of experts focused on the Linden plant installing GE’s — serving 2.2 million electric customers and 1.8 million gas Operations Optimization, capturing data from machine customers. PSEG also owns and operates a diverse fleet sensors, applying sophisticated analytics and creating of power plants with approximately 12,000 megawatts of insights that drive more profitable decisions for PSEG. generating capacity located primarily in the Mid-Atlantic and An M&D center was created to help drive PSEG’s key Achieved Northeast regions. performance indicators for system availability, thermal top quartile performance, and operations flexibility. in heat rate and reduced production costs Faced with the challenge of providing economic and reliable power as demand and fuel prices fluctuate, PSEG needed Results to maintain a profitable business with their existing power PSEG improved performance with an integrated view that Minimized fuel start costs generation assets. At the same time, PSEG leadership puts the plant manager and their trading counterpart on recognized the value of leveraging data from their plants to the same page. Automatic notifications alert the plant Improved reliability by make more informed decisions about operations and market manager to any operational anomalies in order to prevent opportunities. risky operations. Cloud-based visibility, insights and actions 1% year 1 = $2MM value keep leadership focused on achieving their continuous improvement initiatives including identifying opportunities to improve thermal performance, increase operational flexibility and reliability.

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Our fleet, including at our other two combined-cycle power plants in Cassano“ and Sermide, will reap the

PRODUCTIVITY benefits of GE’s advanced software solutions.

Valerio Camerano, CEO, A2A

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Challenge GE’s Operations Optimization solution was applied to gather A2A, the largest Italian multi-utility company, needed machine sensor data, apply analytics and help A2A plant to modernize their Chivasso power plants to become management understand how to engage the OpFlex controls more responsive to changing grid demands and to boost software to better react to market conditions, lower operating productivity in a competitive market. To reopen the plant, costs and reduce the plant’s environmental footprint. A2A would need compelling improvements to efficiency Results and have a lower impact on the environment. Achieving A2A now has the necessary visibility and operational the lowest emissions compliant load level was a critical flexibility to bring the plant online effectively and success factor in order for A2A to compete successfully in Achieved per GT Min load level economically, responding to dynamic market conditions. 65 MW the ancillary services market space — particularly in their location. GE’s solution helped achieve a 65MW per GT minimum load level — the best in the GE 9FA fleet. The OpFlex Fast Ramp Minimized fuel start costs Solution solution enabled load ramping at up to ±50 MW/min, 2.5 Working closely with A2A traders, engineers, and times the normal rate, permitting A2A to react quickly to production team, GE needed to prove the Chivasso plant market demands. Load ramping at up to ±50 MW/min, could be improved to succeed in a competitive market. The team began by installing GE’s OpFlex software to nine A2A’s power block is now producing hundreds of hours 2.5 X normal rate 9FA gas turbines at four combined-cycle power plants in of electricity since coming back online in November 2015 Lombardia in northern Italy, and , at the Chivasso plant, GE and is able to be competitive in their market. By increasing upgraded two 9FA gas turbines with OpFlex Dry Low NOx plant responsiveness, A2A is better able to meet fast- 2.6+ combustion technology. changing grid demands.

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Hardware and Software Upgrade to Existing Turbines Boosts Power

PRODUCTIVITY Output for TransCanada

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Challenge As part of the upgrade, OpFlex AutoTune DX and OpFlex TransCanada is a leading energy infrastructure company in Cold Day Performance were installed to obtain even more North America. As their GE turbines were nearing end of life performance from the hardware, and to ensure robust at their Ravenswood and Alberta locations, they required turbine operation and emissions compliance at the increased cleaner, more viable solutions to meet the growing power output levels even as weather and fuel supplies vary. demands of their constituency, with the Ravenswood location Results Mackay River serving over 20% of New York City. TransCanada projected efficiencies from the engagement 10% increase in output capacity Solution with GE would total approximately $900K in annual fuel cost In 2012, TransCanada, purchased GE’s Advanced Gas Path savings or 223,440 decatherms of fuel for the company, as 2% increased fuel efficiency solution for the Ravenswood power plant in New York well as new revenue opportunities for Ravenswood in bidding City and the Mackay River cogeneration facility in Alberta into the area’s power market. The more efficiently produced Ravenswood replacing key turbine parts with new components made power displaced less efficient megawatts on the market with from advanced materials developed for GE jet engines — cleaner power, thus reducing overall emissions for the same 5% increase in output capacity essentially extending the life of their existing equipment. amount of power generated. 1% fuel efficiency increase

Results from combined AGP & OpFlex Solutions

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Owensboro Municipal Utilities

E.OnPRODUCTIVITY AchievesImproves Faster, Efficiency and Reduces Lower CostEmissions Combined with Digital

Cycle Plant Starts withPLAY VIDEO GE’s OpFlex Solution

Challenge Results Owensboro Municipal Utilities, OMU, is the largest municipal As a result of the solution, OMU has reduced emissions, electric system in Kentucky. The Elmer Smith Power Station, with NOx benefits of 10-17%, reduced heat rate by 0.5% with two coal-fired boilers, is servicing over 26,000 customer- and due to more efficient maintenance options, has owners with reliable electricity. OMU was challenged to significantly reduced outages related to issues like tube solve a serious problem concerning plant emissions and ruptures. Consistent combustion parameters are also being additionally required flexibility to effectively and economically maintained, helping other systems such as Selective Catalytic 10–17% NOx Reduction adapt to the ever-changing energy landscape. Reduction (SCR) equipment better perform its job at a lesser cost (i.e. with less ammonia consumption). Solution 0.5% heat rate improvement OMU was one of the early adopters of GE’s suite of OMU’s evolving objective is a simple one: to continually Operations Optimization software when they installed set new standards in coal power. By forming a strategic partnership with GE in showcasing the Digital Power Plant, the boiler optimization package, part of the Operation operation, Optimizations product suite, in the 2003-2005 time frame. By it demonstrates a shared vision for an analytic strategy Consistent SCR integrating the two components for combustion and soot- to improve asset performance and operations efficiency, reduced reagent consumption and slip blowing optimization, the software works in real-time to resulting in unprecedented enterprise business outcomes. reduce greenhouse gas (GHG) emissions, improve heat rate as well as soot blowing by manipulating controls related to fuel and air mixing, as well as the soot blower sequences to designate which blowers to blow at which time.

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Major North American and EU Power Producer Gains PROFITABILITY Additional Power Capacity to Meet Market Demands

A Large Renewable Challenge Results With approximately 7.1 GW of clean energy facilities in Operation Optimization informed engineering and operations & Clean Energy North America and Europe, the company was challenged by team on potential leaks and recommended repairs within misalignment between the traders and the plant managers two weeks of implementation and identified sensors that Generation Company causing missed market opportunities. They lacked a clear were wired incorrectly and mislabeled, delivering inaccurate view of the capacity and output of their wind and solar information. After repairs were completed, the plant was able farms as well as the thermal performance of their natural to deliver an additional $30K/day or ~ $2 million in additional gas power facilities. Additionally, they were concerned about capacity. potential leaks impacting heat rates. Found leaks and thermal performance issues Traders now have visibility into true plant capacity and can Solution more accurately bid into the market and increase profitability. within 2 weeks They partnered with GE to build a digital twin and thermal model of their natural gas powered plants as well as designing a forecasting model that would enable traders to Increased capacity by $2MM/year bid more capacity into the market. — ability to make this available to trading team

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E.ON Achieves Greater

PROFITABILITY Profitability with Faster, Lower Cost Combined Cycle Starts

Challenge Solution E.ON is one of the UK’s leading power and gas companies — GE, in partnership with E.ON, developed an OpFlex Advanced generating electricity, and retailing power and gas. Controls technology retrofit package that enables agile and robust combined cycle starts. This package consists of Many gas-fired combined cycle power plants in Europe are OpFlex Variable Load Path (VLP) solution, which enables GT unable to be economically dispatched due to high gas prices, load and exhaust conditions to be customized to best match faster combined cycle plant starts low power demand, and low power sale prices. 40% bottoming cycle needs, plus OpFlex AutoTune MX solution, Plants that ran 4,000+ hours per year, now see fewer than which provides fully automated combustor tuning to ensure 1,000 hours of profitable operation. Even that is often only robust GT operation across the full load range and whole VLP 50% less costly combined cycle starts possible in real-time power markets and only when spark operating space. spreads are high, such as when intermittent renewable Results power (wind, for example) needs to be quickly replaced). 60% more operating hours and starts over With Variable Load Path and AutoTune MX, E.ON plant without OpFlex solution Successful operation in this time-sensitive environment demonstrated 40% faster and 50% less costly combined requires combined cycle plant starts that are fast, reliable, cycle plant starts, resulting in up to 60% more operating and low-cost, similar to what is possible with simple hours and starts compared to non-upgraded plants. cycle plants. The solution has been proven in operation on more than 10 units at 5 different sites since 2013, with more than 20,000 cumulative hours and 1,000 starts through December 2015.

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NRG Achieves Optimal Balance Between Asset PROFITABILITY Life and Performance to Maximize Profitability

NRG Challenge outage scheduling and, as a result, can grant the commercial team the NRG power plants across the US provide about 48,000 megawatts of ability to potentially bid more MWs. generation capacity, enough to power more than 38 million average NRG has installed the new GE solution at one of its generating stations, households. NRG also provides retail electric service for nearly 3 million and is measuring and refining its use, working with the GE software retail customers across the US. and engineering teams toward a broader implementation in late 2016. 2–3% Output improvement* As the nation’s leading integrated power company, NRG is always In addition, the GE Digital Twin will monitor NRG’s planned outage working to improve operating efficiency in its power production, timeline, helping ensure that future outage dates will not change, balancing the maintenance requirements of its GE units among the $5MM Customer revenue while delivering visibility on the maximum total available output NRG fleet with a need to maximize power output to meet the needs of between outages. per 32K Hrs.* the bulk power markets. Results Solution With this new GE analytic offering, NRG expects to gain significant ZERO impact to plant GE has developed a unique visibility and insight analytic offering as part control over the tradeoff between asset maintenance and business outage schedule of its Operations Optimization solution, allowing power generators opportunities. NRG will be able to execute a “look ahead” approach that to make both short- and long-term decisions that can improve plant identifies optimal maintenance windows, allowing it to peak its turbine profitability. This new offering leverages GE’s Digital Twin model to operations to increase profitability through advantageous market dynamically review the operation of gas turbines to adjust operating pricing. This can occur while utilizing cold part load to bank MW hours conditions and key set points. This allows customers to bank MW that can be used during peak periods, while maintaining asset life. hours during turndown market conditions. By using GE’s Advanced Controls software, power plants can be operated safely above Based on modeling and historic PJM energy pricing, this new system is baseload conditions, while the banked MW hours can be used to take capable of providing NRG a 2–3% improvement in MW output through * Projected estimates based on GE modeling and historical PJM energy pricing advantage of peak market prices and conditions. This gives NRG the peak firing, potentially delivering more than $5 million of additional ability to directly understand and act on the balance of peak firing with profitability with zero impact to its critical outage schedule.

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A More Profitable Market Position

PROFITABILITY with Flexible Operations, Enabled by OpFlex Solution

Challenge Solution Mainova AG is one of the largest regional energy suppliers in The GE unit in Frankfurt was the first 6B in the Germany, providing electricity, gas, heat and water. world to receive OpFlex control software technologies: AutoTune, Turndown, Variable Peak and Smart Inlet Bleed In Germany, cogeneration using gas fuel is competing in Heat (IBH). a landscape where electricity sells on a daily basis and purchases are mainly driven by the price of fuel. Other less This Advanced Controls solution is designed to deliver broad 60% turndown to 40% load costly fuel sources, such as solar, wind, coal and nuclear take operational flexibility across all modes of plant operation by precedence, leading Mainova to take an innovative step to expanding the operating envelope, while enabling significant drive production efficiency. performance improvement. 110% emissions compliant peak load Mainova was interested in lowering its minimum part load, Results reducing fuel costs, and improving maximum power output — Mainova is now able to run their gas turbine at competitive 2% fuel savings during part load operation all while maintaining emissions compliance. levels, leading to a more profitable position in the market. They also now have the ability to set emissions limits and let the turbine control maximum performance within those limits. One of the biggest benefits Mainova saw was the ability to expand their emissions-compliant operating range from 60–100% load to 40–110% load.

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SECURITY 91% $1M 40% In 2013, 91% of power The average cost of each 40% of all cyber attacks are generation organizations NERC CIP Violation.2 targeting the energy sector. had experienced (This is the second a cyber attack.1 largest vertical).3

Sources: 1. Baytar, T. (2014,)ct 14). Cybersecurity in the power sector. powering Engineering International, Vol. 22/#9 2. NERC CIP 2013 Reliability Report: http://www.nerc.com/pa/RAPA/PA?Performance%20Analysis%2ODL/2013_SOR_May%2015.pdf 3. Barron-Lopez. L. (2014, Jul 15). Cyber threats put energy sector on red alert. TheHill.com CASE 1 CASE 2 CASE 3 Customer Customer Customer One of USA’s largest generator of electricity from natural gas and geothermal A large natural gas distributor, providing service to A regional US utility, serving ~ 500K residents. resources with > 50 power plants. more than 1MM customers. Challenge Challenge Challenge Facing obsolete Human Machine Interfaces (HMIs) In response to the publicly disclosed BlackeEnergy malware, this utility wanted This distributor wanted to understand the and switches, this utility needed to examine to ensure that they were not exposed to a situation that could jeopardize their vulnerability of their SCADA Network/System. and understand the vulnerabilities of their aging operations. infrastructure. Solution Solution A complete data and system vulnerability Solution GE created a framework of cyber security offerings designed to protect the utility assessment was launched to determine security GE executed an on-site review of two facilities, from the BlackEnergy malware plus other vulnerabilities. GE’s OpShield solution gaps and areas of investment required by reviewing then present architecture and was installed at one of the customer’s plant facilities as a POC. This solution customer. determining gaps in both hardware and security provides intrusion detection and prevention, providing the means to protect the OT practices. GE provided a comprehensive results environment from exposure to security breaches. Results analysis that demonstrated the need for The customer obtained detailed understanding of immediate consideration of a system upgrade and Results their cyber security posture, including gaps within a review of security procedures. The solution demonstrated the ease of a “hot” install, granting the utility immediate third-party managed and maintained SCADA visibility into their OT network to baseline “normal” traffic and establish policies that system components. The investigation resulted in Results would highlight anomalies. The set of capabilities brought the environment within several actionable risk reduction opportunities. The utility obtained greater insights into their NERC CIP compliance, a major goal for the customer. The customer is on track to security posture and was able to leverage GE’s install GE’s security solutions across all of their operating sites. findings to obtain budget for upgrade to HMIs, switches and other networking equipment. The customer is now operating in a more secured and Sources: modern security environment. 1. Baytar, T. (2014,)ct 14). Cybersecurity in the power sector. powering Engineering International, Vol. 22/#9 2. NERC CIP 2013 Reliability Report: http://www.nerc.com/pa/RAPA/PA?Performance%20Analysis%2ODL/2013_SOR_May%2015.pdf 3. Barron-Lopez. L. (2014, Jul 15). Cyber threats put energy sector on red alert. TheHill.com

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Reliability Productivity Profitability Security Protected OT operations from 7500+ 2–3% MW + $2MM additional assets monitored output improvement available capacity for trading known malware team to bid into the market $3M+ Up to 3% Installed intrusion detection financial benefit in one year improved fuel efficiency + $5MM Net Margin system with zero — over 32,000 Hrs £6MM $2MM per day production per year insurance savings in outage reduction 2% Fuel savings downtime during part-load operations Brought major US power provider into NERC CIP

Customer results are not guarantees of performance compliance

Power Digital Solutions for the Industrial Internet GE Power Digital

BUSINESS OPTIMIZATION Your Partner in Digital Transformation Pro tability and Growth

100+ years of energy experience OPERATIONS OPTIMIZATION Productivity and Flexibility > 25% or 1.5 TW of world’s electricity

ASSET PERFORMANCE MANAGEMENT > 13,000 power engineers and data scientists Reliability and Availability Library of >5,000 patents Predix Cloud Platform for the Industrial Internet 5X growth in connected assets by 2020

Advanced Controls Cyber Security / Edge Computing Defense for Analytics and Actions Industrial Operations at the Edge

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For more information, visit www.ge.com/digital/power We have to look to innovation in emerging technologies. “Mike Kurzeja, Emerging Technology, Exelon Corporation”

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