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Tender Specs 7. Service Specification Route: 252 QC42503 This Service Specification forms section 7 of the ITT and should be read in conjunction with the ITT document, Version 1 dated 29 September 2011. You are formally invited to tender for the provision of the bus service detailed below and in accordance with this Service Specification. Tenderers must ensure that a Compliant Tender is submitted and this will only be considered for evaluation if all parts of the Tender documents, as set out in section 11, have been received by the Corporation by the Date of Tender. The Tender must be fully completed in the required format, in accordance with the Instructions to Tenderers. A Compliant Tender must comply fully with the requirements of the Framework Agreement; adhere to the requirements of the Service Specification; and reflect the price of operating the Services with new vehicles. Terminus Points Collier Row to Hornchurch Town Centre Contract Basis Incentivised Commencement Date 28th September 2013 Vehicle Type 87 capacity, dual door, double deck buses are specified Current Maximum Approved 10.1 metres long and 2.55 metres wide Dimensions New Vehicles Mandatory Yes Hybrid Price Required No Sponsored Route No Advertising Rights Operator Minimum Performance Standard Average Excess Wait Time - No more than 0.90 minutes Extension Threshold Average Excess Wait Time Threshold - 0.80 minutes Minimum Operated Mileage No less than 98.00% Standard The Date of Tender for this ITT is: No later than 12 Noon on Monday 19th November 2012 Tenderers should refer to section 3 of Part A for the Service Specification Explanatory Notes and Appendix B of section 5 for the Example Service Specification of the ITT document. SERVICE SPECIFICATION 1) SERVICE SPEC - ROUTE SPECIFICATION INFORMATION 2) NOTES 3) SCHEDULE REQUIREMENTS & PINCHPOINTS 4) OPERATIONAL CONSIDERATIONS 5) ROUTE RECORD, CURRENT PERFORMANCE, QSI BY TIME OF DAY, IBUS MILEAGE & QSI POINTS 2) NOTES Proposed Changes: At this time, no changes are proposed to the existing service for introduction prior to the commencement of the new Route Agreement for Route No. 252. Tenderers should note that the following alterations (subject to consultation) are proposed as part of this Service Specification for introduction with the new Route Agreement: . 87 capacity, dual door, double deck buses are specified. The Boxing Day service should match the Sunday service. Tenderers must identify the cost of the Boxing Day element of this service separately. 3) SCHEDULE REQUIREMENTS & PINCHPOINTS 3.1) MONDAY TO FRIDAY SCHEDULE REQUIREMENTS & PINCHPOINTS Collier Row, Library to Hornchurch Town Hornchurch Town Centre to Collier Row, Centre Post Office# First departure no later than 0410. First departure no later than 0400. 0405 - 0510 Every 30 minutes 0355 - 0530 Every 30 minutes 0511 - 0610 Every 15 minutes 0531 - 0600 Every 15 minutes 0611 - 0655 Every 12 minutes 0601 - 0635 Every 12 minutes 0656 - 1835 Every 10 minutes 0636 - 1835 Every 10 minutes 1836 - 1935 Every 12 minutes 1836 - 1950 Every 12 minutes 1936 - 2105 Every 15 minutes 1951 - 2105 Every 15 minutes 2106 - 0110 Every 20 minutes 2106 - 0110 Every 20 minutes Last departure no earlier than 0105. Last departure no earlier than 0105. Pinchpoints Elm Park 0720 - 0900 10 minutes Romford 0705 - 0905 10 minutes Station 1505 - 1635 10 minutes Market, St. 1500 - 1630 10 minutes Edwards Way # Buses operating towards Collier Row, Post Office are diverted in Romford after 2130 (until last bus) from South Street via Victoria Road to Mercury Gardens to resume line of routeing after the junction of Mercury Gardens & Western Road. Buses will consequently not serve the stop on Western Road. Buses operating towards Hornchurch Town Centre are unaffected and remain on normal line of route. 3.2) MONDAY TO FRIDAY SCHOOLDAYS SCHEDULE REQUIREMENTS Sanders Drapers School (Hornchurch) to Romford Market, St. Edwards Way 1520* One journey * Buses should arrive at the school 30 minutes prior to the departure time to allow time for boarding. The journey shown in Section 3.2 is specifically designed to meet the finish time of Sanders Drapers School in the Hornchurch area. 3) SCHEDULE REQUIREMENTS & PINCHPOINTS - continued 3.3) SATURDAY AND GOOD FRIDAY SCHEDULE REQUIREMENTS & PINCHPOINTS Collier Row, Library to Hornchurch Town Hornchurch Town Centre to Collier Row, Centre Post Office# First departure no later than 0410. First departure no later than 0400. 0405 - 0710 Every 30 minutes 0355 - 0730 Every 30 minutes 0711 - 0825 Every 15 minutes 0731 - 0830 Every 15 minutes 0826 - 1800 Every 10 minutes 0831 - 1800 Every 10 minutes 1801 - 1935 Every 12 minutes 1801 - 1950 Every 12 minutes 1936 - 2105 Every 15 minutes 1951 - 2105 Every 15 minutes 2106 - 0110 Every 20 minutes 2106 - 0110 Every 20 minutes Last departure no earlier than 0105. Last departure no earlier than 0105. Pinchpoints Elm Park 0850 - 1100 10 minutes Romford 0855 - 1055 10 minutes Station Market, St. Edwards Way # Buses operating towards Collier Row, Post Office are diverted in Romford after 2130 (until last bus) from South Street via Victoria Road to Mercury Gardens to resume line of routeing after the junction of Mercury Gardens & Western Road. Buses will consequently not serve the stop on Western Road. Buses operating towards Hornchurch Town Centre are unaffected and remain on normal line of route. 3) SCHEDULE REQUIREMENTS & PINCHPOINTS - continued 3.4) SUNDAY AND PUBLIC HOLIDAY SCHEDULE REQUIREMENTS & PINCHPOINTS Collier Row, Library to Hornchurch Town Hornchurch Town Centre to Collier Row, Centre Post Office# First departure no later than 0510. First departure no later than 0500. 0505 - 0910 Every 30 minutes 0455 - 0900 Every 30 minutes 0911 - 2105 Every 15 minutes 0901 - 2105 Every 15 minutes 2106 - 0110 Every 20 minutes 2106 - 0110 Every 20 minutes Last departure no earlier than 0105. Last departure no earlier than 0105. Pinchpoints Elm Park 1035 - 1135 15 minutes Romford 1010 - 1125 15 minutes Station Market, St. Edwards Way # Buses operating towards Collier Row, Post Office are diverted in Romford after 2130 (until last bus) from South Street via Victoria Road to Mercury Gardens to resume line of routeing after the junction of Mercury Gardens & Western Road. Buses will consequently not serve the stop on Western Road. Buses operating towards Hornchurch Town Centre are unaffected and remain on normal line of route. Tenderers must identify the cost of the Boxing Day element of this service separately. 4) OPERATIONAL CONSIDERATIONS 4.1) Route No. 252 can suffer unpredictable traffic delays in the Romford and Hornchurch areas. 4.2) Romford Market, which is held on Wednesdays, Fridays and Saturdays, can lead to traffic delays in the Romford area. 4.3) As a result of safety concerns, buses are currently diverted away from South Street and Western Road (towards Collier Row, Post Office) every evening from 2130 hours. Route No. 252 will hence be diverted northbound (towards Collier Row, Post Office) from South Street via Victoria Road and Mercury Gardens. The southbound routeing (towards Hornchurch Town Centre) will not be affected. This practice initially followed police requests but following improvements to Police resources and CCTV, meetings are on-going to encourage operators to return to serving the town centre. 4.4) Crossrail will connect the City, Canary Wharf, the West End and Heathrow Airport to commuter areas east and west of the capital. 5) ROUTE RECORD, CURRENT PERFORMANCE, QSI BY TIME OF DAY, IBUS MILEAGE & QSI POINTS 5.1) ROUTE RECORD As per Busnet Printout. 5.2) CURRENT PERFORMANCE As per current print out. 5.3) QSI BY TIME OF DAY As per current print out. 5.4) IBUS MILEAGE & QSI POINTS As per current print out. Printed On: 02 October 2012 12:37:06 LONDON BUSES - ROUTE DESCRIPTION ROUTE 252: Collier Row, Library - Hornchurch, White Hart Date of Structural Change: 28 September 2013. Date of Service Change: 28 September 2013. Reason for Issue: New contract, not yet awarded (currently operated by First London East). STREETS TRAVERSED Towards Hornchurch, White Hart: Collier Row Road, White Hart Lane, Mawney Road, St Edwards Way, Main Road Roundabout, Mercury Gardens, Western Road, Chandlers Way, Eastern Road, South Street, Rom Valley Way, Roneo Corner, Hornchurch Road, Roneo Link, Upper Rainham Road, Elm Park Avenue, The Broadway, Coronation Drive, South End Road, Airfield Way, Suttons Lane, Station Lane. Towards Collier Row, Library: Hornchurch High Street, Station Lane, Suttons Lane, Airfield Way, South End Road, Coronation Drive, The Broadway, Elm Park Avenue, Upper Rainham Road, Roneo Link, Roneo Corner, Rom Valley Way, South Street, Western Road, Mercury Gardens, Main Road Roundabout, St Edwards Way, Circumnavigate Roundabout At Junction With London Road, St Edwards Way, Mawney Road, White Hart Lane, Collier Row Road. Special Journey towards Collier Row, Library between South Street and Mercury Gardens: After 2130 every night buses operate from South Street, then via Victoria Road rejoining line of route at Mercury Gardens. AUTHORISED STANDS, CURTAILMENT POINTS, & BLIND DESCRIPTIONS Please note that only stands, curtailment points, & blind descriptions as detailed in this contractual document may be used. COLLIER ROW, LIBRARY Public stand for two buses on south side of Collier Row Road commencing outside No.29 at l/s 32. Buses proceed from Collier Row Road via Collier Row Roundabout and Collier Row Road to stand, departing to Collier Row Road. Set down in Collier Row Road, at Stop WF (34546 - Collier Row / Clockhouse Lane, Last Stop on LOR: 34546 - Collier Row / Clockhouse Lane) and pick up in Collier Row Road, at Stop ET (18480 - Collier Row Library, First Stop on LOR: 18480 - Collier Row Library). AVAILABILITY: At any time. OPERATING RESTRICTIONS: No more than 2 buses on Route 252 should be scheduled to stand at any one time. MEAL RELIEFS: No meal relief vehicles to stand at any time. FERRY VEHICLES: No ferry vehicles to park on stand at any time.
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