Annual Report and Accounts 2004/2005 September 2005 Saga Votes Hospital
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PAGE1.QXD 30/8/05 3:36 pm Page 1 Northern Devon Healthcare NHS NHS Trust Annual report and accounts 2004/2005 September 2005 Saga votes hospital ACCIDENT & EMERGENCY: Met waiting time targets to secure £300,000 in additional funds for as second to none improvements. Researchers Trust holds three stars are full of NORTHERN Devon Healthcare Trust has been awarded 3 stars in the 2005 star ratings for NHS Trusts, maintaining the rating it praise for received last year. The star ratings for hospital trusts focus on key targets including waiting time in A&E, hard working access for all cancers and elective (booked) inpatient procedures, hospital cleanliness, financial management and levels of MRSA. Trust staff While Northern Devon Healthcare Trust's performance was good overall A&E was an NORTH Devon District Hospi- area for improvement. The North Devon Dis- tal has been voted Hospital of trict Hospital's A&E met increasingly tough targets during 2004 and received £300,000 the Year by Saga Magazine. capital funds from the Department of Health After research, the magazine, which is for doing so. This money was earmarked for aimed at the 50-plus age group, found improvements to North Devon District's A&E that service and treatment for patients was second to none in the country. department, which will soon take place. The magazine’s researchers were full of A partnership project with the North Devon praise for the staff who cope with a mas- Primary Care Trust regarding patient flows sive influx of tourists during the summer into and out of hospital, including A & E, has season, which doubles the number of its already been the subject of a major project potential patients. called (Pathfinder). In total North Devon received nine John Rom, Chief Executive, says: "It's been credits out of a possible ten and per- a tough year for the Trust, as we have intro- formed strongly in almost every area. PATIENCE: Staff Nurse Mary Brown with patient Thomas White on Trinity Ward at the duced financial constraints to help us bring The hospital is noted as having a low North Devon District Hospital. our spending closer in line with our income mortality rate, high patient satisfaction and plan, so we are especially pleased that and well-controlled waiting lists. staff's efforts have been rewarded by main- end of the country to another excellent environment and the sense of real com- Devon and for the staff of the hospital Weaver fish hospital, Airedale in North Yorkshire. mitment to patient care.” who work hard to deliver high quality taining our 3 star status. However, this achievement doesn't reflect Chris McLaughlin, of Saga, said of the What hit me strongly about both hospi- With 315 beds and 1,700 staff, the hos- services to patients. In our 25th anniver- hospital: "Summer in Devon for many tals is that, while the buildings might not pital is relatively small. sary year, we also celebrated regaining the high cost of doing so in terms of effort people means sand, surf and hopefully be 21st century, the staff working in them our third star and being short-listed as the and committed expenditure, with the result some sun. But for North Devon District are willing to put in that crucial extra Third star Dr Foster/Sunday Times hospital of the that the Trust is now facing an exceptionally Hospital it means a doubling of the num- effort that makes a real difference to “The size is an important factor,” says year. difficult year financially. ber of potential patients and problems patients.” John, “because it makes change easier “Yet again I would like to acknowledge As a three star trust, Northern Devon that range from adults with weaver fish North Devon’s chief executive John and faster. It also means that the consul- the hard work and dedication of the staff Healthcare is able to pursue foundation trust stings to children who swallow coins Rom says: “It’s such a beautiful area the tants we recruit have to be generalists – at North Devon District Hospital. status. However, the Board recently decided found on the beach. hospital has a very stable workforce, with willing to muck in and do whatever is “With challenging activity targets to to defer our application for 12 months, during Chris added that it was not just money a low staff turnover, so people tend to necessary to meet patient needs.” meet and difficult financial contraints in which time we will develop plans to make the John added: “We are delighted to be that makes a good hospital. know one another and genuinely work the North Devon health community, this necessary improvements, so that when appro- well together. When I came here, the first Saga’s hospital of the year. This is very achievement by our staff should not be “In working on this survey I travelled priate, we can again proceed". both to North Devon and to the opposite thing that struck me was the friendly good news for the patients of North underestimated.” Increasing home births award THE government is encouraging Summer Reception and Awards offer our mums a service where healthcare staff to allow more and Presentation, which was attended the same small team of midwives more mums to give birth at home by the health minister and other see them during pregnancy, at and has now recognised the MPs. delivery (whether this is at home sucess of maternity services in North Devon has an average of or in a maternity unit) and after the North Devon. one in ten mothers having home birth. Staff running Northern Devon births, which is 10 per cent com- “This allows our midwives to Healthcare Trust’s maternity ser- pared with a national figure of just offer both continuity of care, an vices have won an award for two per cent. extra degree of reassurance and ‘Increasing Home Births’. personal service to North Devon The accolade comes from the All Reassurance mums.” Party Parliamentary Group on Julia Drury, the Head of Mid- Julia said that the government is Maternity Services, which is head- wifery, said: “We have worked recommending Trusts to increase ed by Julia Drown, MP. hard over the last three years to the choice of home deliveries to restructure our maternity ser- North Devon’s success was cele- mothers who are suitable to have HOME BIRTHS: North Devon midwives receive their award at brated at the Houses of Parliament vices. This means we can now their babies at home. the Houses of Parliament Summer reception. Raleigh Park, Barnstaple, Devon, EX31 4JB Tel: (01271) 311575 www.northdevonhealth.nhs.uk PAGE2.QXD 1/9/05 2:00 pm Page 1 2 Northern Devon Healthcare Trust annual report and accounts Success comes Trust tackles a from challenge year of change additional orthopaedic surgeons and nurses. There is Times title 'Hospital of the Year' and indeed we Chief Executive - John Rom huge significance in the installation and opening of the Chairman - Ro Day were chosen the 'Hospital of the year' on the Dr new MRI scanner at North Devon District Hospital to Foster performance data. We were also in the WE are delighted to record a range of significant devel- replace the mobile scanner used previously on a visiting IT is inevitable that I would describe 2004/05 as a shortlist of five for the cleanest hospital of the opments achieved during 2004/05. The fact that these basis. As healthcare standards continue to improve, this year of change and one where the challenges of tar- year; all these are significant achievements in a successes occurred in spite of the most challenging significant increase in quality of local diagnostic facili- gets, both financial and performance were of high period of considerable financial constraint. We financial situation ever faced by the Trust is a testimony ties should not be underestimated and endorses the hos- importance. Change there has been too within our were of course delighted to regain our third star to the skill and resilience of the Trust staff who have pital’s future as a fully functioning general hospital. Board. A number of people have moved to other after a considerable amount of work done to been working exceptionally hard to meet the needs of NHS organisations and we are welcoming some achieve our targets and to offer a good service to all those who call upon hospital care. In some ways, successes achieved by hospital teams new faces to our team. Lastly, but by no means our patients. have been masked by demand for services rising. Some least we have change in the form of the decision by Demand for our service, including emergency care, high profile stories from elsewhere in the NHS are rais- the Board to make a preliminary application for the During the year a decision of the Board that continues to increase overall. Capacity is now limited, ing concern locally such as healthcare acquired infec- Trust to become an NHS Foundation Trust. required serious consideration and debate was that without compromising patient safety. While the Trust tion. It is also difficult to measure improvements in We have had a profound struggle this year to of the acceptance (or not) of the offer of a MRI has achieved its national targets, the national target for quality which result from new treatments and standards keep on top of all our targets and some tough deci- scanner. The gift from the Department of Health emergency access will always be a challenge in a small of care. Throughout the pages of this annual report, you sions have had to be made.