In our County
Your guide to affordable services
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Call 780-464-4044 or visit strathcona.ca/wellbeing What’s Inside?
Clothing 4 Education 6 Employment 7 Financial 9 Food 12 Health & Safety 13 Housing 19 Housing – Emergency 21 Housing – Shelters 23 Legal 24 Recreation 25 Transportation 26
Indicates a service provided by Strathcona County
Disclaimer: This directory is to be used as a guide only, and should not be considered to be a fully authoritative nor an exhaustive list of services available in the community, nor of those actually provided by the agencies listed herein, nor of their qualification to provide such services. We assume no responsibility to any person or persons for the information contained in this publication, we shall not be held liable for any damage caused to any person, whether negligently or otherwise. If the reader intends to rely on any information contained herein, he or she should verify the accuracy of the information independently. 3 Clothing/ Household Goods
Cinderella’s Closet Graduation attire for male and female students who require financial assistance cinderellasclosetyeg.com
Gregor's Grads Provides less fortunate high school students in Edmonton and area with a new suit for graduation. jasongregor.com (requests start in February)
County Clothes-Line Low cost clothing, toys, household items resale. Receive vouchers through Strathcona County Family & Community Services, A Safe Place, Strathcona Food Bank and Alberta Works. countyclothes-line.com 780-464-7786 • 201 Athabascan Avenue
Goodwill Industries of Alberta Gently used clothing, footwear, sports equipment, kitchenware, small appliances, sporting goods, furniture, toys and books at a low cost. Also connects Albertans with disabilities to meaningful employment. 780-464-3854 • 130 Athabascan Avenue
Once Upon a Child Sherwood Park Buys and sells gently used & new children’s clothing and equipment. Will pay cash on the spot for items brought in. onceuponachildsherwoodpark.com 780-417-0022 • 201 Kaska Road, Sherwood Park, AB.
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Our Lady of Perpetual Help Church Society of St. Vincent de Paul Operates a messaging line that offers donations and help. [email protected] 780-416-0931
Clothing Nook Offers clothing free of charge. Open 1st & 3rd Tuesdays of each month, 1:30 – 3:30 p.m. except July & August. 780-467-8050 or email [email protected] 13 Brower Drive, Sherwood Park
Salvation Army Family Thrift Store Gently used clothing, footwear, household items, small appliances, sporting goods, furniture, toys and books at a low cost. thriftstore.ca 780-416-1303 • Unit B, 10 Main Blvd, Sherwood Park
Strathcona Christmas Bureau Qualified residents receive a hamper of food and gifts during the Christmas season. Hampers include age- appropriate toys, gift certificates and groceries. strathconachristmasbureau.com 780-449-5353 • Year round (message only) 780-918-2521 • Hamper application
Local churches often have low cost used clothing, babysitting, meals and help with occasional transportation needs. Call 211 for contact information.
5 Education
Community Adult Learning & Literacy Society (CALLS) Classes and programs for learning English, reading, writing and math. Programs for newcomers and people who want to improve their literacy/numeracy. Free or low cost. whatdidyoulearntoday.ca 780-464-8441
Strathcona County Family and Community Services Programs and services available that help engage and empower people of all ages and situations. Call or check website for topics and dates. Subsidies available. strathcona.ca/fcs 780-464-4044
Family Resource Network Parenting is a journey and everyone needs help sometimes. The Family Resource Network offers a range of parenting supports including: • Information on child and youth development • Discussing challenges and individualized parenting plans • Referrals to other agencies • Connecting to community resources • In-home parenting support strathcona.ca/familyresourcenetwork 780-464-4044
Newcomer Connector Are you new to Canada and Strathcona County? Do you want to connect with other newcomers and learn how to access supports and resources in your new community? strathcona.ca/newcomer 780-464-4044
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Strathcona County Library Free in-house access to workshops, computers, wireless internet, programs and more available; in-house and through the Bookmobile. Library cards are free to all Strathcona County residents. sclibrary.ca 780-410-8600
Tools for School School supplies are available through Elk Island Public Schools to help students with limited resources. Contact your child’s school or call EIPS Central Services at 780-464-3477
7 Employment
Alberta Human Services / Alberta Supports Employment, financial and social support for unemployed or low-income individuals and families. Also provides career and employment counselling, workshop referral and work search assistance.
Sherwood Park Alberta Supports Centre 105, 85 Cranford Way, Sherwood Park Hours of operation: Monday to Friday 8:15 a.m. to 4:30 p.m. alberta.ca/alberta-supports.aspx Walk in or call 1-877-644-9992
Career Planning/Jobs Alis provides information about career planning, education, jobs, scholarships and bursaries. alis.alberta.ca 780-644-9992 or Toll Free 1-877-644-9992
Immigrant Access Fund (Windmill Microlending) Low interest loans for training, accreditation to get a job you are trained for in another country. 780-756-3023
Settlement Services @ Strathcona County Library (Edmonton Immigrant Services Association) Help for newcomers including: help with successful integration, immigration, community, education and employment. Call or email for an appointment. email: [email protected] 780-717-7704 (Grazyna)
Women Building Futures A not-for-profit organization in Edmonton that works to empower women to succeed in non-traditional careers in the construction trade through training, employment and mentorship. womenbuildingfutures.ca 780-452-1200 or Toll Free 1-866-452-1201
8 Financial
Alberta Seniors Benefit Program (Alberta Supports) Provides financial supports and Special Needs Assistance as well as links to the federal benefits received under Old Age Security, Guaranteed Income Supplement, Federal Allowance and the GST Credit. alberta.ca/alberta-seniors-benefits.aspx 780-644-9992
Assured Income for the Severely Handicapped (AISH) Provides financial and health-related assistance to eligible adults with a disability. The disability must be permanent and substantially limit the person’s ability to earn a living. AISH clients may also be eligible to receive supplemental assistance with child benefits, personal benefits, health benefits and assistance for cohabitating partners & dependents. alberta.ca/aish.aspx 780 644-9992
Canada Child Benefit Tax-free monthly payment for eligible families to help with the cost of raising children under age 18. canada.ca/en/revenue-agency/services/child-family- benefits/canada-child-benefit-overview.html 1-800-959-2809
Child Care Subsidy Subsidies available for licensed/approved: day care centres, group family child care, family day homes, out-of-school care, pre-schools, early childhood development programs and Alberta’s Stay at Home Parent Program. albertasupports.ca 780-644-9992
Credit Counselling Society A non-profit consumer credit and debt counselling service. MyMoneyCoach.ca nomoredebts.org 780-701-0083
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CTV Good Neighbour Fund Considers limited financial assistance for individuals/ families in Edmonton and Northern Alberta requiring support in exceptional cases not covered by other funding. goodneighbourfund.ca 780-486-9215
Maintenance Enforcement Program (MEP) MEP helps collect court ordered child support and spousal/ partner support and enforces as required. alberta.ca/maintenance-enforcement-program.aspx 780-422-5555
Money Mentors Provides money coaching, credit counselling, debt help and financial wellness seminars. Call for a FREE review with a credit counsellor. moneymentors.ca 1-888-294-0076
Strathcona County Family and Community Services Having a hard time making ends meet? Wondering if you're eligible for extra financial supports? FCS can help you explore and access affordable supports and services. Subsidies for Transit and Recreation available for eligible individuals. strathcona.ca/community-families/affordable-services 780-464-4044
Seniors’ Property Tax Rebate Provides a $100 rebate to assist low-income seniors. To qualify you must be 65 or older, live in your own home in Strathcona County and meet the Alberta Seniors Benefit program income guidelines. strathcona.ca/community-families/affordable-services/ seniors-property-tax-programs/ 780-464-4044
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Free Tax Preparation Clinics Volunteer Strathcona and e4c host free tax preparation clinics for income qualified residents along with information on municipal, provincial and federal subsidies and benefits. Simple returns only. [email protected] 780-464-4242
24 Hour Distress Line 780-482-HELP (4357)
11 Food
Atco Blue Flame Kitchen Tips on cooking, food safety and stain removal all provided by home economists. Cooking classes for adults, children and birthday parties for children. atcoblueflamekitchen.com 780-420-1010
Chef's Choice Meals — Volunteer Strathcona Healthy balanced frozen meals prepared by Chef’s Choice. Call ahead to order and arrange for pick-up. volunteerstrathcona.ca 780-464-4242
Meals on Wheels Provides a hot lunch (only) delivered to residents by volunteers. 780-467-2281 • Sherwood Park Care Centre
Strathcona Food Bank Emergency food for individuals and families. Open Monday to Friday, 9:00 a.m. – noon. Can receive once every 30 days. email: [email protected] strathconafoodbank.ca 780-449-6413 • 255 Kaska Road
Wecan Food Basket Society of Alberta Bulk food buying program. Complete orders are $25 includes 3 types of fruit, 3 types of vegetables and 3 types of meat. $5 annual fee to join. wecanfood.com 780-416-6730
12 Health and Safety
Access 24/7 Provides a single point of access to adult addiction and mental health community based programs. Provides a range of urgent and non-urgent addiction and mental health services including service navigation, screening, assessment, referral, consultation, crisis intervention, outreach and short term stabilization 780-424-2424
Aids to Daily Living Referral needed by a health care professional for people under 65 for benefits such as back supports, incontinence supplies, catheter and mastectomy supplies. alberta.ca/alberta-aids-to-daily-living.aspx 780-427-0731
Seniors Health Benefits (Alberta Blue Cross) Free basic coverage of dental, prescription drugs, etc. for seniors 65 years and older. alberta.ca/seniors-health-benefits.aspx 780-498-8000
Alberta Child Health Benefit Health benefit plan for children in low income families. Full coverage for dental, optical, prescriptions, diabetic supplies and ambulance services. alberta.ca/alberta-child-health-benefit.aspx 780-427-6848
Alberta Easter Seals Lends medical equipment on a long term basis for people with disabilities. easterseals.ab.ca 780-429-0137 or Toll Free 1-877-732-7837
Alberta Health Care Insurance Plan (AHCIP) All new and returning Alberta residents (live in Alberta at least 183 days in a 12 month period) must register for AHCIP coverage to receive insured hospital and physician services. alberta.ca/ahcip.aspx 780-427-1432
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Alberta Helping Animals Society (AHAS) Assists with basic veterinary care for animals of low-income individuals. ahas.ca 587-338-8668 altView Foundation Offers supports through a wide range of programs, education and advocacy for the LGBTQ2S+ community in Strathcona County. altview.ca email: [email protected] 780-666-LGBT (5428)
Birth Control Centre Subsidized birth control and free condoms. albertahealthservices.ca 780-735-0010
Canadian Red Cross — Health Equipment Loan Program (HELP) Program provides the short-term loan of clean, safe medical equipment to individuals who are living in their homes and recovering from injury, illness or surgery. Includes wheelchairs, walkers, canes, bathroom aides, etc. redcross.ca/in-your-community/alberta/ health-equipment-loans 780-342-8588
Dental Clinic - NAIT Low-cost dental services, provided by students, supervised by a registered practitioner. • Teeth cleaning and fluoride application to kids and teens aged 7 to 17 for only $30 (January to March) • Free assessment, dentures on a cost recovery basis (average: $950/complete upper and lower dentures. (September – June) Prices are subject to change. nait.ca/66693.htm 780-471-7786
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School of Dentistry – University of Alberta Dental Hygiene Clinic (non-emergency). Discounted fees available for all services for ages 4 years and older. Students perform treatments and are supervised by a qualified practitioner. 11400 University Ave, Edmonton ualberta.ca/school-of-dentistry/oral-health-clinic/ index.html 780-407-5550
Good Samaritan Telecare TM Provides complete home monitoring, safety and security supports including flood and fall detection, medication reminders, personalized response plans. goodsamaritantelecare.com 780-431-3630
Health For Two Programs to support pregnant women until babies are two months old. Help with nutrition, pregnancy information, links to community services and supports. albertahealthservices.ca 780-466-7581 (South and West Office)
Health Link Alberta Registered nurses provide services and health information about symptoms and concerns 24/7. myhealth.alberta.ca 811
Home Care — Strathcona County Health Centre Short term loans of equipment (e.g. crutches, wheelchairs, walkers, raised toilet seats, etc.). Must be a client of the Home Care Program or have a doctor’s note. 780-342-4500
Multicultural Health Brokers Cooperative One-to-one health and parenting support for individuals and families in a variety of languages. mchb.org 780-423-1973
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Pregnancy Care Centre Prenatal support and connection. pregnancycarecentre.ca 780-424-2624
Saffron Centre Ltd. Offers help to victims of sexual abuse, specializing in crisis, therapy & education. Available on a sliding fee scale. saffroncentre.com email: [email protected] 780-449-0900 24hr Crisis line: Call or text 1-866-956-1099
Sexually Transmitted Infections Clinic Free, confidential testing for sexually transmitted infections, counselling and treatment for persons 14+. albertahealthservices.ca 780-342-2300 • East Edmonton call 811
Strathcona Community Hospital 24-hour emergency care centre with emergency department, laboratory and pharmacist services, diagnostic imaging and an IV therapy clinic.
Addictions and Mental Health — Opioid Dependency Program Provides methadone or Suboxone® maintenance treatment to people dependent on opioids and helps them access services they need to live healthy lives. 780-422-1302
CRIS Clinic (Community Rehabilitation Interdisciplinary Service) Supports ambulatory adults with conditions such as stroke, Parkinson’s, MS, complicated arthritis, chronic pain, fibromyalgia, amputations or multiple impairments. 780-342-3385
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Geriatric Outpatient Medicine Provides in-depth assessment, diagnosis and treatment recommendations for adults over 65. 780-401-2665 albertahealthservices.ca • 9000 Emerald Drive
Strathcona County Elder Abuse Line Provides information, support and referrals for seniors and their families experiencing abuse and those concerned for the well-being of a senior. 780-464-7233 • 24 hour confidential help 1-855-4HELP AB (1-855-443-5722) • Provincial Abuse Help Line
Pet Safe Keeping Program Provides temporary care for pets of those leaving abusive situations. albertaspca.org/about/programs 780-447-3600 Ext.3750
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Strathcona County Family and Community Services Provides a variety of supports, low cost options for counselling , recreation and transit as well as connections to services that build a supported, safe and connected community for seniors, youth, families and individuals. People are the most important part of this community, and together we thrive. Find out more about programs and services that help engage and empower people of all ages and situations. strathcona.ca/fcs 780-464-4044
Woman’s Health Options Pregnancy options and counselling. womanshealthoptions.com 780-484-1124
Many organizations in Strathcona County work together to support residents with a focus on: 1. Affordability 2. Access to programs and services 3. Safety 4. Overall feelings of connection and inclusion If you're not sure where to start Family and Community Services can help you explore and access community supports and services. 780-464-4044
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Alberta Works Help with housing and one time only utility help; career and employment resources, financial, health expenses for families with children and people with disabilities. humanservices.alberta.ca 780-464-7000 • 105, 85 Cranford Way, Sherwood Park For urgent matters call their 24hr Emergency Income Support Contact Centre – 1-800-644-5135
Canada Mortgage and Housing Corporation (CMHC) Loans, or non-repayable funds for repairs, accessibility modifications, and creation of low-income rental units, and home adaptations. Supports for low-income, seniors and those with disabilities. cmhc-schl.gc.ca email: [email protected] 780-423-8700 1-800-668-2642 or call an Affordable Housing Specialist — 780-670-2279
Capital Region Housing Community Housing Program In this subsidized housing program, tenants pay an affordable rent amount below market value. crhc.ca 780-420-6161
Co-op Housing Diverse communities of people living and working together to create friendly, safe neighbourhoods. These programs aim to provide housing at affordable rates. davidsoncreek.ca 780- 464-1013 • Davidson Creek brittanylanecoop.com 780- 467-1379 • Brittany Lane
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Strathcona County Child Information Bank Information on child care options. stracthcona.ca/childcare 780-464-4044
Habitat for Humanity Provides home ownership opportunities for families making $35,000-$65,000 annually. hfh.org 780-479-3566
Heartland Housing Foundation Heartland Housing Foundation provides affordable housing for families and seniors in Strathcona County and Fort Saskatchewan. For a complete list of affordable housing options and to view eligibility requirement visit: heartlandhousing.ca 780-400-3500
Lawn and Snow Busters - Volunteer Strathcona Volunteers provide free snow removal and lawn maintenance for seniors living on low income and persons with disabilities who are physically unable to manage the task. Contact the Volunteer Centre for Strathcona County. Contact Volunteer Strathcona for more information: volunteerstrathcona.ca 780-464-4242
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Boyle Street Community (Edmonton) Provides outreach, mental health, housing, family and youth employment services as well as drop-in for warmth, food & companionship. boylestreet.org 780-424-4106
George Spady Centre (Edmonton) Provides interim housing for men and women who are transitioning from detox to treatment. 24 hour care, supervision and supportive, safe, home-like setting. gspady.org 780-424-8335 • (24 hours)
Herb Jamieson Centre (Edmonton) Seasonal meals, events and supports for low income/homeless men only. Rescue Van (24/7) provides emergency care for people in need as well as an inner city community church. 780-429-3470
Hope in Strathcona Sober living accommodation and also outreach counselling services to people suffering from an active or not active addiction. hopeinstrathcona.com/contact-us
Hope Mission Serves the inner city (Edmonton) and homeless population with basic/emergency care, meals, over night shelter, addiction treatment, hot meal and recreation programs at schools, summer camps. Also acts as counsel and a referral service for men, women, and youth. hopemission.com 780-422-2018
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NOVA - Edmonton John Howard Society Offers a safe place for homeless young people (Edmonton), 16 to 24, as they develop skills to live independent, productive lives. johnhoward.org Text or email: 587-986-9353 / [email protected] 780-477-0104
The Mustard Seed (Edmonton) Offers basic services, housing, employment and the provision of a safe, supportive community for those in need. theseed.ca/services/ email: [email protected] 780-426-5600
WEAC — Women’s Emergency Accommodation Centre (Edmonton) Offers homeless women an emergency place to stay. 780-423-5302 • 9611-101A Ave NW
YESS Youth Empowerment and Support Services (Edmonton) Long and short-term residential programs for youth under 19 with no viable living alternative. yess.org 780-468-7070
Dial 2-1-1 This 24-hour network is FREE and confidential. 211 is a single access point to the health, human services, community resorces, and government assistance people need everyday. ab.211.ca
22 Housing » Shelters
Temporary shelter for those with or without children who are victims of domestic violence or under the threat of abuse.
Alberta Council of Women's Shelters If you need to speak with someone at a shelter near you. acws.ca/shelters Call toll-free, 24/7 hotline at 1-866-331-3933
A Safe Place Sherwood Park emergency shelter for women and children to a maximum of 21 days. Other support services available including counselling, support groups, advocacy and referrals. asafeplace.ca 780-464-7233 (24/7) Toll free 1-877-252-7233
LaSalle Residence (Edmonton) cssalberta.ca 780-471-1122 • administration, Governor office
Lurana Shelter (Edmonton) luranashelter.com 780-424-5875 • 24/7 crisis line
SAGE, Safe House (Edmonton) Temporary accommodations for men and women 60+ requiring shelter, safety and support. 780-454-8888 • 24hr support – Senior’s Abuse Hotline 780-702-1520 • Daytime mysage.ca
WIN House (Edmonton) winhouse.org 780-479-0058 (24/7 Help Line)
WINGS of Providence (Edmonton) wingsofprovidence.ca 780-426-4985
23 Legal
Edmonton Community Legal Centre Legal information and advice for civil claims including landlord-tenant, employment and some family law and immigration. Free education sessions also available. Not able to assist in criminal law. eclc.ca 780-702-1725
Law Society of Alberta Lawyer Referral Service Referrals to three local lawyers experienced in your area of concern. Initial 30 minute consultation is free; further costs are arranged between lawyer and client. 1-800-661-1095
Legal Aid Alberta Legal services at reduced cost to low income persons in need of assistance with criminal and civil legal matters. Legal aid available in most Youth Criminal Justice and family law matters. legalaid.ab.ca 1-866-845-3425
Strathcona County Community Mediation Society Mediated conflict resolution for Strathcona County residents. sccm.ca 587-598-8445
Dial-a-law Pre-recorded Legal Information 24 hours/day 1-800-332-1091
24 Recreation and Leisure
Big Brothers Big Sisters Strathcona A chartitable non-profit organization that provides positive mentoring relationships for children and youth in our community. Volunteers spend one hour a week during the day or an evening with local youth in a one-to-one relationship. bgcbigs.ca/strathcona 780-420-6352 Boys and Girls Club of Strathcona County Affordable programs and services for children. Membership and program fees may be waived. scbgc.com 780-416-1500 Kidsport Alberta Helps families with registration fees and equipment for organized sports. (under 18). kidsportcanada.ca/alberta 1-888-914-5437 Strathcona County Recreation Access Program — Everybody gets to play ™ No cost drop-in activities and reduced rates on registered programs. Apply through Family and Community Services. 780-464-4044 Jump Start (Canadian Tire) Subsidized registration for sport and physical activities for children (4-18). To apply: jumpstart.canadiantire.ca 1-844-937-7529 Sports Central (The Brick) Gently used sports equipment. Must be referred by a community leader/professional. strathcona.ca/recreation 780-467-2211 Strathcona County Library Free in-house access to movies, books, magazines, newspapers, music, computers, wireless internet, programs and more available; in-house and through the Bookmobile. Library cards are free to all Strathcona County residents sclibrary.ca 780-410-8600 25 Transportation
Junior and Senior High School Student Pass Free to students who live beyond the 2.4 km walking distance of their designated school. Passes are valid for travel within Sherwood Park, 6 a.m. to 6 p.m. on school days. Check your local school for eligibility.
Transit Everybody Rides Bus Pass Monthly Strathcona Transit commuter bus pass at a reduced cost for Strathcona County residents in need.
Seniors Subsidized Annual Pass Strathcona County commuter bus pass at a reduced cost for seniors who receive Guaranteed Income Supplement cheques.
Seniors Off Peak Local Bus Pass Free to eligible Strathcona County seniors, 65+. Bus service in Sherwood Park only, valid during off-peak hours. Apply through Family and Community Services. strathcona.ca/fcs strathcona.ca/transit 780-464-4044
Mobility Bus Strathcona County Transit provides accessible transportation for seniors and persons with disabilities who are not able to use regular transit. strathcona.ca/accessibletransit 780-449-9680
The Community Calendar is a good place to find programming and events. strathcona.ca
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Struggling to make ends meet? Having a hard time coping with life's challenges? Family and Community Services is here for you Call: 780-464-4044
Updated December 2020
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