2019–2020 ANNUAL REPORT | PAGE THE BOARD OF WESTERN 1

Annual Report 2019–2020 of the Library Board of 68th Annual Report of the Board Annual Report 2019–2020 Statement of Compliance of the Library Board of Western Australia The State Library of Western Australia Annual Report 2019–2020 of the Library Board of Western Australia 68th Annual Report of the Board 68th Annual Report of the Board To Hon. David Templeman MLA R State Library staff member and a patron in Minister for Culture and the Arts the Foyer of the State Library building, March 2020. The COVID-19 pandemic had a profound In accordance with Section 61 of the Financial Cultural Centre effect on all Western Australians, especially Management Act 2006, and in fulfillment of 25 Francis Street those that do not have access to a computer Perth Western Australia 6000 obligations imposed on the Board by the Library or the Internet at home. While the State Library Board of Western Australia Act 1951, we hereby was closed to the general public, a service was CONTACT US submit for your information and presentation to made available for those in the community that tel (08) 9427 3111 Parliament the Annual Report of the Library Board did not have access so that they could engage tel 1800 198 107 (WA country callers) of Western Australia for the year ended 30 June 2020. with government service and support providers, fax (08) 9427 3256 email [email protected] seek employment and stay in touch with family This Report has been prepared in accordance with and friends. the provisions of the Financial Management Act slwa.wa.gov.au 2006 and Treasurer’s Instructions 903. This annual report can be made available in other formats on request. It may be copied in whole or in part for non-commercial purposes @statelibrarywa provided that the State Library is appropriately @slwastorylines acknowledged. Annual reports for previous years Hon. John Day @betterbeginningsslwa may be found at s slwa.wa.gov.au Chairman The State Library of Western Australia Library Board of Western Australia HOURS OF OPENING acknowledges the traditional owners of 3 September 2020 Monday to Thursday 9:00am–8:00pm Country throughout Western Australia and their Friday 9:00am–5:30pm continuing connection to land and culture. We Saturday and Sunday 10:00am–5:30pm pay our respects to Elders past, present and Public Holidays Closed emerging. The Library is honoured to be located on Whadjuk Country, the ancestral lands of the Anne Banks-McAllister AM Noongar people. Vice Chairman Aboriginal and Torres Strait readers are advised Library Board of Western Australia that this document may contain images of 3 September 2020 deceased people. 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA 1

Contents

SECTION 1: INTRODUCTION...... 2 Government policy requirements...... 44

Chairman’s report...... 2 SECTION 6: FINANCIAL STATEMENTS...... 46 Chief Executive Officer’s report...... 3 Financial statements...... 46 Executive summary ...... 5 SECTION 7: KEY PERFORMANCE INDICATORS...... 84 SECTION 2: OVERVIEW...... 10 Key Performance Indicators...... 84 Enabling legislation...... 10 SECTION 8: APPENDICES...... 88 Responsible Minister...... 10 Staff members...... 89 Library Board of Western Australia...... 10 Partners and collaborators...... 91 Board Committees...... 13 Volunteers...... 92 Agency operational structure...... 13 Service delivery...... 93 Organisational chart...... 14 Stock...... 94 Performance management framework...... 16 Shared responsibilities with other agencies...... 17

SECTION 3: AGENCY PERFORMANCE...... 18 A State Library for everyone...... 18 A State Library that embraces digital transformation...... 30 A State Library that builds skills for the future...... 33

SECTION 4: SIGNIFICANT ISSUES IMPACTING THE AGENCY...... 40 SECTION 5: DISCLOSURES AND LEGAL COMPLIANCE...... 41 Ministerial directives...... 41 Other financial disclosures...... 41 Governance disclosures...... 42 Other legal requirements...... 42 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA 2 SECTION 1: INTRODUCTION

Chairman’s report

I am delighted to be presenting my second annual report as the Chairman of the Library Board of Western Australia. This reporting period has been unlike any we have witnessed, with the COVID-19 pandemic impacting our lives in many ways. Under the declared State of Emergency, all in Western Australia, including the State Library and the 233 public libraries throughout the State, had to close from noon on 23 March 2020.

Due to the vision and creativity of were supported by digitisation of Friends of Battye Library Inc. have interest in, and support of the Library, our dedicated staff, this did not stop collection items on request which been recognised for their continued my Library Board colleagues, CEO our engagement with the Western were made available online (within outstanding support of the State and State Librarian Margaret Allen, Australian community. legislation). Library and the State Records Office volunteers and, as I have mentioned, in the collection, preservation and our dedicated staff. Significantly, within the first few weeks What became abundantly clear over making access available to Western of closing on 23 March 2020, more the 56 days that our State Library Our State Library of Western Australia Australian materials. It is an honour than 4,000 new members signed up was closed, is that many Western is your library and I urge you to enjoy to recognise the work of past and to the State Library and access to our Australians reached out to us for all that it offers. present Friends who have supported online resources soared. support, information and recreation – our community since their inception demonstrating our immense value to To ensure strong community in 1981. the community. connections continued, our Library I also take this opportunity to launched Better Beginnings at Home On behalf of the Library Board, I acknowledge Sonja Heath for her and distributed more than 2,000 would like to say how proud we are of contribution to the Board from 2012, Mystery Boxes to encourage reading our State Library staff, their positive Hon. John Day until her term expired in 2019. At the during self isolation. Our Library also attitude, innovation and flexibility Chairman of the Library Board of same time, I have great pleasure in moved quickly to offer a safe and during such a challenging time. Western Australia welcoming three new Board members accessible Internet service, albeit The Library Board was delighted with – Yvonne Loveland, Wayne Scheggia limited, for vulnerable members of our the appointment of a new Fellow and Paul Nielsen. community who might not otherwise of the Library Board of Western have had access to essential online My thanks also to the Minister for Australia. This year, instead of being government services and support. Culture and the Arts, Hon. David awarded to an individual person, the Researchers and family historians Templeman MLA, for his continued 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA 3 SECTION 1: INTRODUCTION

Chief Executive Officer’s report

It is hard not to dwell on the impact of COVID-19 focus on Western Australian writers for patrons who had no other access when considering our last 12 months, but before and their works. to the Internet from 30 March 2020. this overwhelmed us all, the State Library had been At noon on Monday 23 March 2020, The service was staffed by a single progressing a range of important projects. the Library was closed under the staff member and security between We made significant progress on theWA Public Libraries declared State of Emergency in 9:00am and 5:00pm weekdays, Strategy with the finalisation of the new model of support response to the emerging COVID-19 providing access to computers, for public libraries and the change to ownership and pandemic. This was the first time the printing and online services. A limit of responsibility for public library materials. State Library had closed its doors four people could access the service to the community during its 131- at any one time, with social distancing Whilst the State Library will continue The State Library holds collections year history; other than to facilitate and hygiene practices a focus of the to provide support and assistance to of significance to Western Australian the move into the Alexander Library service. Regular patrons used the all public libraries in Western Australia, Aboriginals and the importance of Building in 1985. service daily, with some visiting more our focus will be to work with smaller these in reconnecting family and than once in a day. Patrons were regional and remote public libraries to community and strengthening Although closed to the public grateful for this access, with many increase their engagement with their personal and cultural identity cannot for 56 days, we simultaneously commenting that the service had local communities. be underestimated. A significant focus worked to redesign services, move provided them a connection that they vulnerable staff to working from The value of libraries is a growing for the State Library has been NSLA’s would not have otherwise had. Culturally Safe Libraries Program home arrangements, brought forward research area and we commissioned We also launched a Mystery Box which aims to ensure we provide collection stocktakes and initiated a review based on international service one week after the Library culturally safe spaces, services and a a minor refurbishment project literature which confirmed that closed. Members of the public were workplace for Aboriginal and Torres for the JS Battye Library of West libraries create a range of value in their invited via email and social media Strait Islander people. This multi- Australian History. communities including educational to request a box of library materials year program includes the Australian and social outcomes. With one in four of the most and to come in at an arranged time Institute of Aboriginal and Torres disadvantaged households in Western Our National and State Libraries for a contactless pickup through the Strait Islander Studies (AITSIS) online Australia not having access to the Australia (NSLA) partnership Library’s van dock. More than 2,000 training for all Library staff as well as Internet at home, libraries play a vital continues to create significant value requests were fulfilled between 31 embedding the Aboriginal and Torres role in ensuring equity of access. The for the State Library and in August March 2020 and 15 May 2020, when Strait Islander Library and Information closure of the State Library meant 2019, the National edeposit (NED) the service was ceased as Western Resource Network Protocols in our vulnerable members of the community portal was officially launched. An Australian public libraries were able collection management, description did not have access to the Library’s innovative collaborative effort, there to reopen. and access practices. Internet service to communicate and are now more than 26,000 Western The State Library’s Better Beginnings In July 2019, we were pleased to host conduct business with government Australian digital publications family literacy program developed the 2018 Western Australian Premier’s and to stay in touch with family and preserved for the future and available Better Beginnings at Home. This Book Awards on behalf of Government friends. The Library moved quickly to through the service. online program connected Better which has been relaunched with a ensure a safe and accessible service Beginnings with families via social 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA 4

media enabling parents and the State Library during the early advice that staff should work from commemorations and the Black Lives caregivers to continue to build their weeks of the closure. I would like to home if they fell into one of the Matter protests held during this time. child’s early literacy skills at home. acknowledge several suppliers of priority risk categories based on age One of the challenges faced by the Story Time sessions were delivered these online resources who quickly and health conditions, or to facilitate Library during this time was staffing online facilitated by an agreement with responded with flexible offerings children doing online schooling from the new and changed services from Australian authors and publishers to including extending the range of home. These staff were mostly able the building whilst a number of staff enable this to occur for the duration of available titles and making remote to undertake their normal duties moved to working from home. We the pandemic. access immediately available at no from home, including processing were pleased to be able to offer Better Beginnings at Home modelled additional cost. These extended and cataloguing library collections, several short-term contracts to early literacy and STEM activities service offerings were quickly administering the National edeposit colleagues from public libraries who and ideas and shared stories and embraced by the community – (NED) portal and assisting with the had been stood down from their rhymes through Facebook, Instagram for example, the use of Ancestry Digitisation on Demand service. roles due to closure of their libraries. and YouTube. It also promoted Library Edition, a family history Staff also undertook online training These colleagues provided invaluable online literacy content produced by database service previously only including the Cultural Learning assistance across a range of service Western Australian public libraries, available for use within the Library, program and assisted with areas and backlog projects during Australian authors and illustrators, experienced a 300 per cent increase Western Australian newspaper the closure and the early days of and showcased State Library online in monthly usage. corrections. All staff were surveyed our reopening. resources for families. The Hon. The State Library launched a on the impact of working from home arrangements and feedback from My thanks to Library Board members David Templeman MLA, Minister Digitisation on Demand service on 15 and the Chairman, John Day, for their for Culture and the Arts, contributed April 2020, to provide access to the this survey will inform future policy and practices. support and guidance throughout with a reading of Rodney Loses It! (by Library’s Heritage Collection for family the year. Michael Gerard Bauer and Chrissie historians, students and researchers Keeping connected with the Western Krebs, Scholastic), the Hon. Simone during the closure of the Library. This Australian community – both our In closing, I would like to express McGurk MLA, Minister for Community service allowed members of the public existing and potential library members my deep gratitude to the staff of Services, read Piranhas Don’t Eat to request items from the collection – was vitally important and we used the Library for their outstanding Bananas (by Aaron Blabey, Scholastic) to be digitised, free of charge, and our social media channels extensively efforts during the COVID-19 closure and Mrs Sarah McGowan read All made available online via the Library’s as well as a good relationship with who, in the true sense of public Monkeys Love Bananas (by Sean catalogue. Digitisation on Demand traditional local television and radio service, quickly found creative ways Avery, Fremantle Press). The program covered a range of library materials, stations who helped to spread the to continue to serve the Western was immediately successful, with including photographs, ephemera, word about our services. Australian community in very challenging times. increased traffic to all three social documents and maps. Due to its A priority for the Library during this media channels. success, the service continued after time was to collect the record of There was significant increased the Library reopened to the public with the Western Australian COVID-19 demand for online resources such as more than 775 requests for the service experience and a campaign was being fulfilled. , emagazines and eaudiobooks launched to collect photographs, Margaret Allen PSM which experienced over 200 percent In April and May 2020, some staff video, ephemera, dairies and other CEO and State Librarian increase in monthly usage and more entered into working from home material including for significant than 4,000 new members joined arrangements in line with Government events such as Anzac Day 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA 5 SECTION 1: INTRODUCTION

floor to increase community engagement with (75 computers reduced from 100) and public seating Executive summary Western Australian history. (400 seats reduced from 500). Important hygiene Detailed achievements against the State Library’s routines were also put in place with increased cleaning in public areas and hand sanitiser and Throughout the year the State Library of Western Strategic Plan are documented in Section 3 of wipes made available. In addition, volunteer run Australia prioritised initiatives outlined in its Strategic this report. services such as the Family History service in the Plan 2018–2022, however the COVID-19 pandemic The State Library’s response to COVID-19 is reported Battye Library, Justice of the Peace service and Play had a significant impact on services and programs in the Chief Executive Officer’s report. Further details Time sessions were suspended. from March 2020. are summarised below. Following the Government’s direction to close to the Highlights against the Strategic Plan included: The Minister for Emergency Services declared a public, the Library shifted its main focus to online P Announcing the Western Australian Premier’s State of Emergency in Western Australia from 16 collections and services, ensuring that people across Book Awards recipients on 26 July 2019 – A.J. March 2020. Subsequently, directions were issued the State had access to resources and information Betts (Western Australian Writer’s Fellowship); in the interests of public health and safety requiring for their education, research, enterprise and Reneé Pettitt-Schipp (Premier’s Prize for an all public libraries in Western Australia to close to the recreation. When the Library closed, staff worked Emerging Writer); Kelly Canby (Premier’s Prize public from 23 March 2020. both from home and the Library building to ramp up for Writing for Children); and Kirli Saunders Prior to the official closure, the State Library had online services, create new services and to continue (Daisy Utemorrah Award for Unpublished implemented social distancing measures such as with business as usual where possible. Indigenous Junior and YA Writing). the number of public computers made available P Continuing to drive change in public library While closed to the public, most State Library staff continued to work from the building. Team meetings services through implementation of the WA were held observing social distancing and were available online for staff working from home| March 2020 S Public Libraries Strategy. P Launching the Aboriginal Languages Collection with materials such as books, CDs, DVDs and maps in traditional Aboriginal languages from four regions of the State – South West, Goldfields, Western Desert and the Pilbara. P Enhancing digital literacy skills in the community with new workshops to assist Western Australians with a refugee background to navigate government websites, create emails and conduct Internet searches. P Accepting WTV’s donation of its archive featuring local productions and programs broadcast on the community television station between 2000 and 2020. P Creating a new shared service area with the State Records Office on the Library’s third 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA 6

STATE LIBRARY’S RESPONSE TO COVID-19

Since 23 March 2020

State Library building closed to public

days

Mystery Boxes Views of online distributed Story Time sessions 6,961 maximum number of new occupancy Visits to Online State Library 18 May website resources* members downloaded

40,000 mins

Searches on maximum Digitisation on Cultural awareness Ancestry Library training completed New Facebook public Edition (from home) Demand occupancy requests fulfilled by staff followers 30 June 478 ,147

* ebooks, eaudiobooks, emagazines, enewspapers and streaming films 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA 7

STATE LIBRARY COVID-19 TIMELINE

State Library first Ancestry Library Edition First Australian case implemented social Direction to opened its platform for Mystery Box of COVID-19 reported distancing measures close issued remote access service commenced 25 January 16 March 23 March 23 March 31 March

JAN 25 16 March 20 March 30 March State of Emergency and Health Volunteers Noon 23 March Computer /Internet service Emergency commenced ceased working Closed to public in foyer commenced

Mystery Box Phase 1 restrictions Digitisation on Demand 1,500th new member joined the service ceased commenced service commenced Library since it closed to the public 15 May 27 April 15 April 1 April

18 May 14 May 4 April Phase 2 restrictions Reopen to the public RBDigital increased the number of commenced date announced magazine titles available online

Chat with Us online Phase 3 restrictions Third floor public space Phase 4 restrictions service commenced announced refurbishment commenced commenced 18 May 29 May 8 June 27 June

JUN 30 6 June 22 June 9:00am 18 May Phase 3 restrictions Phase 4 announced State Library reopened commenced to the public (Phase 2) 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA 8

In line with the State Government’s WA roadmap, the Library implemented FINANCIAL RESULTS AGAINST BUDGET PAPER TARGETS measures to reopen the building to the public. Full details of the Library Board’s financial performance are presented in the Phase One from 27 April 2020: financial statements section of this report. The following table summarises actual financial performance against targets for 2019–2020. P Closed to the public, staff working from State Library building and from home. Key elements of the Library Board’s financial performance

Phase Two from 18 May 2020: 2019–2020 2019–2020 Variation P Reopening to the public with four-square metre proximity rule. Target (a) Actual P Offering a seven day a week service with modified operating hours of 9:00am ($’000) ($’000) ($’000) to 5:30pm Monday to Thursday (usually 9:00am to 8:30pm), 9:00am to Total cost of services (expense limit) 32,572 78,087 45,515 (sourced from Statement of Comprehensive Income) 5:30pm Friday (no change) and 10:00am to 5:30pm on Saturday and Sunday Net cost of services 30,863 76,454 45,591 (no change). (sourced from Statement of Comprehensive Income) P Allowing a maximum 20 people at any one time through a single managed Total equity 199,877 144,124 (55,753) entrance and separate exit. (sourced from Statement of Financial Position) P Net increase/(decrease) in cash held (688) (116) 572 Only the ground floor of the Library open to the public. (sourced from Statement of Cash Flows) P Timed one-hour maximum visits. Approved salary expense level 11,356 11,045 (311)

P Marking distances to indicate social distancing for queues and displaying (a) As specified in the original 2019–2020 agency resource agreement, except for the net increase / (decrease) in signage about hygiene requirements. cash held target, which was sourced from the Library Board’s 2019–2020 TI 945 Budget Estimates. P Quarantining incoming library materials for 24 hours before being handled The variation in total cost of services and net cost of services is due to the by staff. following extraordinary transactions which were not reflected in the original P Increasing cleaning in public areas. budget targets for the reporting period: P Maintaining records of patrons for contact tracing. P On 1 July 2020, the Library Board will begin implementing a new model for public library services in Western Australia. This strategy will result in P Cancelling group activities . the introduction of a new multi-tiered support model for public libraries, Phase Three from 6 June 2020: determined by the ability to meet agreed criteria for service provision and P Allowing up to 200 patrons into the Library at any one time under two-square population size and the phased introduction of a new grants based model for metre proximity rule. the allocation of annual State Government funding that is not limited to the P Opening the ground floor and first floor of the Library. purchase of physical library stock but could also be used for technological P No time limit on visits. infrastructure, innovative programs and services or other defined priorities. To facilitate this change, control of public library materials purchased by the Phase Four from 27 June 2020: Library Board and held in public libraries has been transferred to relevant P Allowing up to 500 patrons in the Library at any one time under two-square local government authorities. Accordingly, the Public Library Collection metre proximity rule. at cost has been derecognised as at 30 June 2020 and a corollary in-kind P Opening the ground floor, mezzanine, first and second floors of the Library. grants expense ($43.343 million) has been recognised in the Statement of Comprehensive Income. 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA 9

P The Library Board applied AASB 16 Leases from 1 July 2019. As a result, 2019–2020 2019–2020 Variation the previous property, plant and equipment building asset at fair value was Target Actual reclassified as a right-of-use concessionary lease (building) asset at cost. Outcome 1: Western Australia’s cultural and documentary AASB 16.33 requires right-of-use assets to be assessed for impairment at collections are acquired, preserved and accessible. the date of transition. The building was revalued as at 1 July 2019 by the Key effectiveness indicators: Western Australian Land Information Authority (Valuations and Property Percentage increase in items added to the collection. (15.6%) (17.1%) (1.5%) Analytics). The depreciated replacement cost (recoverable amount) of the Proportion of heritage collections maintained within 90% 80% (10%) building as at the transition date was lower than the carrying amount of set standards. the right-of-use concessionary lease (building) asset at cost. Accordingly, Percentage increase in the usage of the collections 0% 14% 14% a write-down of $2.403 million was recognised in the Statement of on-site and online. Comprehensive Income. Service 1: Collection Services Key efficiency indicator: The variation in total equity is due to the derecognition of the Public Library Collection and right-of-use asset impairment (outlined above), both of which Cost per new item added to the collection. $399.84 $459.92 $60.08 adversely impacted the Library Board’s result for the period and therefore Outcome 2: The Western Australian public library network is supported through access to library materials and services. accumulated surplus. Additionally, as a result of adverse market conditions Key effectiveness indicator: following the COVID-19 pandemic, the fair value of map, pictorial and rare books sub-collections of the Heritage Collection declined by $2.667 million which The extent to which Western Australians are provided 1.0 1.33 0.33 with access to library materials. adversely impacted the Library Board’s asset revaluation reserve. Service 2: Public Library Services WORKING CASH TARGETS Key efficiency indicator: The following table summarises actual working cash results against targets for Average cost of administering services to public $60,738 $74,112 $13,374 2019–2020. libraries. Outcome 3: The Western Australian community benefits 2019–2020 2019–2020 Variation from engaging with the State Library’s services. Agreed Target (a)/ Key effectiveness indicator: limit Actual Percentage of clients satisfied with the State Library’s 92% 95% 3% ($’000) ($’000) ($’000) collections and services. Agreed working cash limit (at Budget) 1,000 1,000 N/A Percentage of Western Australians who actively 87% 97% 10% Agreed working cash limit (at Actuals) 957 1,068 111 engage with the State Library’s services.

(a) As specified in the original 2019–2020 agency resource agreement. The variation in agreed working cash is Service 3: Library, Literacy and Community Engagement predominantly due to lower than expected employee benefits and supplies and services operating payments. Key efficiency indicator: KEY PERFORMANCE INDICATORS AGAINST BUDGET PAPER TARGETS Cost per engagement with State Library services. $3.84 $3.04 ($0.80) Full details of the Library Board’s Key Performance Indicators are presented in Section 7 of this report. The following table summarises actual indicator performance against targets for 2019–2020. 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA 10 SECTION 2: OVERVIEW

Overview

The State Library is a highly valued cultural institution in Western Australia. The Library enriches the Government Librarians’ Association and President of lives of all Western Australians by treasuring their stories, building, preserving and sharing physical and the Western Australia Public Library Branch of ALIA. digital collections for education, enterprise and recreation, while reflecting the State’s rich heritage, Anne has had a long career in local government diversity and history. including Chief Executive Officer. She has been ENABLING LEGISLATION legislation, the Library Board Charter and Code conferred a Fellow of the Local Government Manager’s Association (WA) for her contribution to The Library Board of Western Australia is constituted of Conduct. the industry and is a Life Member of the Australian under the authority of the Library Board of Western BOARD MEMBERS Local Government Women’s Association. Australia Act 1951, listed as a statutory authority in Hon. John Day Chairman Schedule 1 of the Financial Management Act 2006 Anne has a Bachelor of Applied Science (Library First appointed 2019 | Term ends 2023 and is subject to the provisions of the Public Sector Studies), a Master of Business Leadership and a Management Act 1994. John was a member of the Western Australian Graduate Certificate in Organisational Coaching. Parliament for 24 years until 2017, representing She is an experienced non-executive director in the RESPONSIBLE MINISTER the Darling Range and Kalamunda electorates not-for-profit sector and is a graduate and Fellow The Hon. David Templeman MLA, Minister for successively. of the Australian Institute of Company Directors. Culture and the Arts, is responsible for the Library While in Parliament, he served in a range of roles Anne is the General Manager of the Community Board of Western Australia which has oversight including as Minister for Culture and the Arts from Development Alliance at the City of Perth. of the management of the State Library of 2008 to 2017. Other portfolios included Planning, Councillor Jenny Archibald Western Australia. Health, Science and Innovation, Police and First appointed May 2018 | Term ends 2022 LIBRARY BOARD OF WESTERN AUSTRALIA Emergency Services. John was a strong advocate for Jenny obtained a Bachelor of Science (Geology) The Library Board of Western Australia Act 1951 the role of public libraries and for revitalisation of the from The University of Western Australia. She has states that the Board shall consist of 13 members. Perth Cultural Centre. worked in various roles, including palaeontology Eleven are appointed by the Governor for four years John is also a member of the board of the Art Gallery at the Western Australian Museum, in the and are eligible for renomination at the end of their of Western Australia and is an Honorary Fellow of petroleum industry and later as a part owner of term of appointment. Two Board members are Ex the Planning Institute of Australia. He is a graduate three businesses in the mineral exploration and Officio with representatives from the Department of of The University of Western Australia in science and geothermal industry. Local Government, Sport and Cultural Industries and dentistry and practised as a dentist with the Perth She has also held several other positions including the Department of Education. Dental Hospital and in private practice. Mayor of the City of Fremantle, Chair of the Rottnest Sonja Heath’s term expired in August 2019. Three Anne Banks-McAllister AM Vice Chairman Island Authority, Chair of Spare Parts Puppet new members were appointed to the Board since First appointed 2015 | Term ends 2023 Theatre, inaugural Chair of the Fremantle Prison the last annual report was issued; Yvonne Loveland Anne started her career as a Library Board Cadet Trust (following the decommission of the Fremantle (June 2019), Wayne Scheggia and Paul Nielsen (both working at the State Library before managing public Prison) and Deputy Chair of Fremantle Press. Jenny January 2020). library services in Perth. She has held the positions is also a Councillor for the City of Fremantle and In 2019–2020, the Board met on six occasions and of President of the Western Australian Local works part-time at the Fremantle Press. carried out its responsibilities in line with relevant 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA 11

Catherine Clark First appointed 2015 | Term ends 2023 Catherine is the University Librarian at Curtin University, leading and managing people and resources for the University Library’s physical spaces across four sites in Western Australia and online resources that are accessible 24/7 to the University’s global community. Prior to commencing at Curtin, Catherine had a long career at The University of Western Australia in several senior roles within the University’s combined IT and Library Service – Information Services. Catherine’s qualifications include a Bachelor of Arts and Master of Information Management. She is an experienced non-executive director in the not- for-profit sector and a Graduate of the Australian Institute of Company Directors. R Board members and the CEO and State Librarian | March 2020 Martin Clery Richard Giles launched Recommendation Ventures, a cloud-based First appointed 2012 | Ex Officio First appointed 2013 | Term ends 2021 recommendation engine, which was used by a Martin is Assistant Executive Director in the Richard is the General Manager and Planning number of major companies. Department of Education’s State-wide Services Director at Adapptor, a creative applications Commissioner Andrew Hammond Division. In this role he oversees the curriculum company with offices in Perth and Melbourne that First appointed June 2018 | Term ends 2022 and teaching support services delivered to public produces useful, playful and powerful apps for Andrew was Chief Executive Officer of the City of schools across the State. He also represents the mobile devices and the Internet of Things. Rockingham for 10 years and has significant senior Department of Education on a variety of inter-agency He began his career in technology in 1990 when he experience in local government having held chief policy and advisory groups. worked for a mobile phone company in the United executive officer positions in Albany, Wyndham, Martin began his career in education as a history Kingdom. After returning to Australia, he began a East Kimberley and Nannup. Andrew is currently a and geography teacher in 1990. Bachelor of Commerce degree and ahead of the Commissioner with the City of Perth. Until 2005 he worked in secondary schools in Internet boom built corporate websites, lectured Andrew holds an Executive Master of Business regional and metropolitan locations. Since this time, about online commerce at Curtin University and sold in Administration from The University of Western he has held a variety of school support roles with corporate Internet connections. Australia and is a Fellow of Local Government the Department of Education. Martin represents, by Richard has since worked for Sun Microsystems, Managers Australia, the Australian Institute of arrangement, the Director General of Education on authored The Podcasting Pocket Guide and How Management and a graduate of the Australian the Library Board. to Use Flickr: The Digital Photography Revolution Institute of Company Directors. and won awards for podcasting. In 2006, he 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA 12

Yvonne Loveland Wayne Scheggia General Manager of the WA Theatre Company and First appointed 2019 | Term ends 2023 First appointed 2020 | Term ends 2024 Black Swan Theatre. With a local government career spanning more than Wayne has a significant background in local Duncan was also formerly chair of the arts, sports 25 years, Yvonne is currently the Executive Director government, having worked at the local, state and and recreation industry training council, member of Community Services at the City of Armadale. Prior national levels on both the east and west coasts of of Australia Council boards and committees to local government, she worked in the not-for-profit Australia, in a range of positions from office junior to and a consultant to local government on arts community services sector and as a consultant. chief executive officer. He is experienced in policy infrastructure projects. Yvonne has tertiary qualifications in business, development, advocacy and government relations In 2013 Duncan was the recipient of an Order of community development and public sector and currently serves on select boards and consults. Australia Medal and is also a past winner of the management. She has served on the WA Local He has a Degree in Business and postgraduate Churchill Fellowship. Government Professionals Board, has had qualifications in Regional Development and is experience on several not-for-profit boards and is passionate about communities and the people who a graduate of the Australian Institute of Company live and work in them. Directors. Dr Dorothy Wardale Councillor Kaye McGlew First appointed 2015 | Term ends 2023 First appointed 2012 | Term ends 2020 Dorothy is responsible for Curtin University’s Master Kaye has been a Shire of Dandaragan Councillor for of Business Management program. Previously, she 12 years, chairing the Audit Committee and several had a portfolio career as a leadership development council working parties as well as representing the consultant across the public and private sectors; region on reference groups. Kaye works for Amity an academic; director roles in executive education; Health in Moora as an Aboriginal and Torres Strait and non-executive director roles on theatre arts and Islander Wellbeing and Resilience Coordinator. medical charity boards. Kaye has taught in regional and metropolitan She is passionate about education and development high schools and has more than 30 years cross- for all. curriculum and management experience. As Chair Duncan Ord OAM of the Dandaragan Community Resource Centre, she First appointed 2014 | Ex Officio is passionate about building business and economic capacity in the regions, including social capital. Duncan is the Director General of the Department of Local Government, Sport and Cultural Industries. He Paul Nielsen has extensive experience working at senior levels of First appointed 2020 | Term ends 2024 government and communities in the areas of culture Paul is currently Manager Arts and Culture at the and the arts, education, training, planning and City of Albany and has long been an active advocate Aboriginal affairs. of public libraries and the positive benefits that they Previous roles in private industry include being the bring communities. Dean of the School of Performing Arts (WAAPA) and 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA 13

BOARD COMMITTEES Services, State Library, observer) Achievements against the Plan are detailed in The Library Board has three committees to assist Rod Forgus (Internal Audit Manager, State Section 3 of this report. in the performance of its functions. The formal Library, observer) Mission committees of the Board and their membership, as Policy and Legislation Committee The State Library connects people and ideas. at 30 June 2020, are as follows: Advises on matters effecting Library Board Ideas have always been at the core of libraries Finance Committee legislation and Library policy. – initially contained within books and other Assists in the effective discharge of its statutory Members: publications, but also in films, music, archives and financial responsibilities and provides strategic Catherine Clark (Chair, Board representative) the spoken word. Libraries connect people with advice on key performance measures and financial Dorothy Wardale (Board representative) ideas by creating collections and making them matters associated with the strategic objectives and Kaye McGlew (Board representative) available. In a digital world, information has never operations of the Library. Margaret Allen (CEO and State Librarian, State been more readily available – the sheer quantity of Members: Library, Executive Officer) information available poses questions of capacity, authenticity and relevance. The State Library Martin Clery (Board representative) Oliver Gatty (Manager Strategic Projects, State facilitates access for everyone to quality, reliable Andrew Hammond (Chair, Board representative) Library, observer) Jenny Archibald (Board representative) and authoritative sources of information. The State AGENCY OPERATIONAL STRUCTURE Library’s vast and diverse collection is a rich source Margaret Allen (CEO and State Librarian, State The State Library is a portfolio agency within the of information, knowledge and ideas with library staff Library, Executive Officer) Department of Local Government, Sport and skilled in connecting the information needs of the Chris Penwald (Director, Strategic and Corporate Cultural Industries. community with our collections. Services, State Library, observer) James Dew (Chief Financial Officer, State It is responsible to the Library Board of Western Values Library, observer) Australia through the CEO and State Librarian who is P We value Western Australia’s unique and the Executive Officer of the Board. diverse stories. Audit and Risk Committee P We believe knowledge has the power to Overseas the audit and risk management functions STATE LIBRARY OF WESTERN AUSTRALIA’S transform lives and that information should be of the Library. STRATEGIC PLAN freely available to everyone. Members: The State Library’s Strategic Plan 2018–2022 is about connecting people with information and ideas. P We keep the community at the heart of Richard Giles (Board representative) The key objectives are: our decisions about collections, programs Anne Banks-McAllister (Chair, Board and services. representative) P A State Library for everyone. P We collaborate to benefit the community. John Griffiths (Committee Member) P A State Library that embraces P We recognise that Western Australia is a large Efthalia Samaras (Office of the Auditor digital transformation. State with diverse needs. General, observer) P A State Library that builds skills for the future. Margaret Allen (CEO and State Librarian, State More information about the Library’s Strategic Plan Library, Executive Officer) can be found at the Library’s website s slwa.info/ Chris Penwald (Director, Strategic and Corporate strategic-plan-2018-19 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA 14

ORGANISATIONAL CHART

Minister for Culture and the Arts

Department of Local Library Board of Government, Sport and Western Australia Cultural Industries

CEO and State State Records Office of Librarian Western Australia

Executive Policy and Support Research

Communications and Internal Marketing Audit

Strategic and Library Services Collection Services Corporate Services

Organisational Participation and Liaison, Acquisitions Data and Discovery Support and Facilities Client Services Collections Care Learning and Description Management

Public Library Finance Human Resources Development and WA Heritage Strategy 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA 15

SENIOR STAFF maintenance services, payroll and financial P Disability Services Act 1993 Margaret Allen PSM processing are provided in collaboration with P Equal Opportunity Act 1984 the Department of Local Government, Sport and CEO and State Librarian P Financial Management Act 2006 Cultural Industries. Executive Services manages internal audit, P Freedom of Information Act 1992 strategic governance support, marketing and Elizabeth Spencer P Occupational Safety and Health Act 1984 communications, project and support services to Director, Library Services P Public Interest Disclosure Act 2003 the CEO and State Librarian, the Library Board and Library Services delivers services to the community P other partners. This includes providing policy advice which inspire creativity and curiosity and play a Public Sector Management Act 1994 and research support on issues and trends relevant vital role in literacy and learning at every stage of P State Records Act 2000 to the State Library and Library Board. Executive life. The Directorate supports patrons, whether P State Superannuation Act 2000 Services is responsible for providing advice to the online or visiting the building, with specialist library P State Supply Commission Act 1991 Minister for Culture and the Arts. and research services and educational programs In relation to the COVID-19 pandemic, under the Susan McEwan based on State Library collections. Early literacy Emergency Management Act 2005 the Minister for Director, Collection Services development is supported by the Better Beginnings family literacy program and Western Australian Emergency Services declared a State of Emergency Collection Services leads the development and public libraries are supported with advice, training in Western Australia on 15 March 2020, effective management of the State Library’s physical and and professional development opportunities. from 16 March 2020. Declarations were also made digital collections and associated data, through under the Public Health Act 2016. Under those collection activities and systems encompassing Administered legislation and other key declarations, directions were issued in the interests acquisition, processing, storage, preservation, legislation of public health and safety. Closure and restriction digitisation, distribution and access. The Directorate Legislation and Regulations administered by the directions directly impacted the operation of the also manages the acquisition of materials for Library Board: State Library building and public libraries throughout 233 public libraries across the State (including P Library Board of Western Australia Act 1951 Western Australia. the Indian Ocean Territories). Rural and remote P Act 2012 Since mid-January 2020, the Library has responded local governments are further supported with the to 138 requests for information from the National selection and management of materials for their P Legal Deposit Regulations 2013 Redress Scheme. The Library will continue to public libraries. P Library Board (Conduct of Proceedings) provide access, where donor agreements allow, to Regulations 1955 Chris Penwald records in its collections to assist redress processes Director, Strategic and Corporate Services P Library Board (Registered Public Libraries) in accordance with the National Redress Scheme for Regulations 1985 Strategic and Corporate Services supports the Institutional Child Sexual Abuse Act 2018. agency in the areas of financial management and P Library Board (State Library) Regulations 1956 budget planning, human resource services, library Other key legislation impacting on the management systems and building management. Library included: Some information and communication technology P Auditor General Act 2006 services and human resources services, building 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA 16

PERFORMANCE MANAGEMENT FRAME The Government’s goals are supported by the Library’s Strategic Plan 2018–2022. Specific achievement against these outcomes are detailed in the Agency Performance section of this document. Outcome-based managment framework

GOVERNMENT GOAL: SERVICE 1 SERVICE 2 SERVICE 3

Better Places Outcomes Key Effectiveness Collection Public Library Library, Literacy Indicators Services Services and Community Engagement

A quality environment Western Australia’s cultural Percentage increase Key Efficiency Key Efficiency Key Efficiency with liveable and documentary collections in items added to the Indicator: Indicator: Indicator: and affordable acquired, preserved and collection. communities and accessible. vibrant regions. Proportion of heritage Cost per new Average cost of Cost per collections maintained item added to the administering engagement within set standards. collection. services to public with State Library libraries. services.

Percentage increase in the usage of the collections on-site and online.

The Western Australian public The extent to which library network is supported Western Australians are through access to library provided with access to materials and services. library materials.

The Western Australian Percentage of clients community benefits from satisfied with the State engaging with the State Library’s collections and Library’s services. services.

Percentage of Western Australians who actively Changes to outcome-based management framework engage with the State The State Library’s outcome-based management framework Library’s services. did not change during 2019–2020. 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA 17

SHARED RESPONSIBILITIES WITH OTHER AGENCIES P Collaborates in a Literacy Alliance as part of the P Until March 2020, provided space in the The State Library shares responsibilities/cross delivery of the State Library’s Literacy Matters State Library building to the Western agency initiatives as follows: Strategy, working with community leaders Australian Museum for a Discovery Zone and P Works with the Department of Local and organisations such as Read Write Now, Discovery Store. Government, Sport and Cultural Industries as United Way WA, The Smith Family and the P Shares internal audit resources with the Art a portfolio agency and offers space in the State Wirrpanda Foundation to identify gaps in literacy Gallery of Western Australia and the Western Library building to Department staff including service provision and promote awareness of Australian Museum. existing services. Government partners include Aboriginal Culture and History WA. P Cross-promotes exhibitions and events with Department of Education, Department P Provides workplace training and support to the Art Gallery of Western Australia and PICA. of Justice, Department of Training and Aboriginal and school-based Public Sector P Workforce Development, North Metropolitan Works with the Western Australian Museum Commission traineeship participants. TAFE and South Metropolitan TAFE. on education resources, exhibitions and P Shares a library management system with the programs and providing digital copies of State P Partners with the Office of Multicultural Department of Health libraries. Library Heritage Collection items for the New Interests in the delivery of a resource collection Museum of Western Australia. P Partners with Western Australian local supporting community language schools. governments (including Australia’s Indian P Partners on the Collecting the West project P Delivers information and reference services Ocean Territories) to deliver public library led by The University of Western Australia and to officers of theDepartment of the Premier services and family literacy programs. Deakin University, with the Western Australian and Cabinet, Department of Treasury, Museum, Art Gallery of Western Australia P Delivers the Better Beginnings program Department of Finance and the Public Sector and the British Museum that will result in a through public libraries, in partnership with Commission. local governments, Child and Adolescent number of publications and public lectures and The State Library partners and collaborates with Community Health, WA Country Health inform how the State Library will describe and other Perth Cultural Centre institutions as follows: Service, the Department of Primary interpret its collections in the future. Industries and Regional Development and P Administratively responsible for the State P Coordinates access to Aboriginal historical the Department of Education (through Child Records Office of Western Australia and records, research and services with the State and Parent Centres); and in collaboration with provides support with preservation services, Records Office of Western Australia and the Department of Justice and the Adult marketing, finance, human resources, training Aboriginal Culture and History WA. Migrant English Program delivered by North and the use of spaces within the State Library P Provides storage space for the Perth Theatre Metropolitan TAFE. building for storage, offices and service delivery Trust’s Museum of Performing Arts collection. to patrons. The two agencies also share a Disability Access and Inclusion Plan and are also working together to respond to the Integrity Strategy for WA Public Authorities 2020–2023. 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA 18 SECTION 3: AGENCY PERFORMANCE

A STATE LIBRARY FOR EVERYONE

Key achievements against the State Library’s Strategic Plan 2018–2022.

A STATE LIBRARY FOR EVERYONE P Create services and events that engage and inspire communities and celebrate their diversity. P Develop collections that reflect the interests and ambitions of Western Australians. P Provide spaces that are dynamic, safe and inclusive with resources and connections to stimulate research, creativity and curiosity. P Enhance our reputation as a pre-eminent R and welcoming destination within the Perth Career advice from Dr Karl Kruszelnicki, part of the State Library’s Disrupted Festival of Ideas | July 2019 Cultural Centre. DISRUPTED FESTIVAL OF IDEAS WESTERN AUSTRALIAN PREMIER’S BOOK AWARDS The 2019 Disrupted Festival of Ideas explored The Western Australian Premier’s Book Awards are the theme of Truth with guests including award- the State’s peak writing honours with a focus on winning journalist Leigh Sales, well-known science supporting the development of Western Australian communicator Dr Karl Kruszelnicki and former creatives. Western Australian Premier Hon. Geoff Gallop AC. The Daisy Utemorrah Award for Unpublished Held on 27 and 28 July 2019, 7,200 people attended Indigenous Junior and YA Fiction is administered the sessions at the State Library, while more than and funded by Broome-based Indigenous publisher 10,500 people viewed content online. Magabala Books with support from the Department of Local Government, Sport and Cultural Industries. This Award is open to Indigenous writers from across Australia. 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA 19

The winners of the 2018 Awards were announced at the State Library on 26 July 2019 by the Hon. David Templeman MLA, Minister for Culture and the Arts. The winners were: Western Australian Writer’s Fellowship – A.J. Betts The Premier’s Prize for an Emerging Writer – Reneé Pettitt-Schipp for The Sky Runs Right Through Us (UWA ) The Premier’s Prize for Writing for Children – Kelly Canby for The Hole Story (Fremantle Press) The Daisy Utemorrah Award for Unpublished R 2018 Western Australian Premier’s Book Awards winners – left to right – Writing for Children winner, Kelly Canby, Margaret Allen CEO and Indigenous Junior and YA Writing – Kirli Saunders State Librarian, Emerging Writer winner, Reneé Pettitt-Schipp, Daisy Utemorrah Award for Unpublished Indigenous Junior and YA Writing winner, Kirli Saunders, the Hon. David Templeman, Minister for Culture and the Arts, Writer’s Fellowship winner, A.J. Betts | July 2019 for Mother Speaks The shortlists for the 2019 Western Australian David Pollock for The Wooleen Way me Sleep, Sheep! (Walker Books Australia) Premier’s Book Awards were announced in (Scribe Publications) Michael Speechley for The Gift (Penguin Random June 2020. Bindy Pritchard for Fabulous Lives (Margaret House Australia) The Western Australian Writer’s Fellowship shortlist: River Press) The Daisy Utemorrah Award for Unpublished Amanda Curtin Holden Sheppard for Invisible Boys (Fremantle Indigenous Junior and YA Fiction shortlist: Press) Lucy Dougan Krista Dunstan for Noble Intentions Rafeif Ismail The Premier’s Prize for Writing for Children shortlist: Jannali Jones for Yenda Caitlin Maling Fiona Burrows for Violet and Nothing Teela May Reid for Our Matriarchs Matter Carl Merrison (Fremantle Press) Elizabeth Stuart for Swell Kathryn Lefroy for Alex and the Alpacas Save the The Premier’s Prize for an Emerging Writer shortlist: Ellen van Neerven for 18 Comments World (Fremantle Press) Virginia Jealous for Rapture’s Roadway The 2019 Award winners will be announced in Meg McKinlay for Catch a Falling Star (Walker (Ventura Press) August 2020. Books Australia) Helen Milroy for Wombat, Mudlark and Other Meg McKinlay, illustrated by Leila Rudge, for Let Stories (Fremantle Press) 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA 20

EXHIBITIONS Free exhibitions were held at the State Library during the year, with most featuring items from the State Library’s collections, while some were in partnership with other organisations. Stranded – Artwork by Mark Wilson This exhibition featured illustrations by Mark Wilson from the book, Stranded, written by Western Australian author, Jan Ramage. The artworks were a recent addition to the State Library’s Peter Williams Collection of Illustrations from Australian Children’s Books. The book is based on the true story about the people of Busselton, Western Australia, who saved 120 beached whales in 2006. The exhibition included photographs and newspaper extracts R Curator tour for the A Place to Call Home? Migrant Hostel Memories exhibition | February 2020 featuring the whale rescue. 100 Years of Music in Western Australia – Office and the National Archives of Australia. The Violet and Nothing – Artwork by Fiona Burrows Partnership exhibition closed earlier than planned due to the Illustrations from Western Australian author and In partnership with the Western Australian Music closure of the State Library to the public due to the illustrator Fiona Burrows’ newest book, Violet Industry Association (WAM), the State Library COVID-19 pandemic. and Nothing were exhibited to coincide with the presented a digital installation of 331 photographs AWESOME Festival in October 2019. This exhibition Ten Pound Pom – by Carole Wilkinson and depicting the history of music in Western Australia. It was supported by a self-guided trail for children and illustrated by Liz Anelli included photographs from the Library’s collections, families, and workshops with Fiona Burrows. The picture book Ten Pound Pom, written by Carole WAM’s archives plus local music photographers. Wilkinson and illustrated by Liz Anelli, shares the Super Power Kids – The Exhibition – Partnership A Place to Call Home? Migrant Hostel Memories story of Carole Wilkinson’s journey of migration from Presented in partnership with Kalparrin and the The State Library hosted this National Archives England to Australia. The exhibition showed how AWESOME Festival, this exhibition showcased the of Australia touring exhibition. It featured Liz Anelli created the illustrations for the story by stories of 33 Western Australian children living with highlights from a national collection of over 22,000 combining hand drawn elements, copies of historical disability. Photographs and video by award-winning photographs and showed migrant camps and documents and textures through a digital layering artists, Rachel Callander and Nathan Maddigan, hostels from across Australia during the post- process. were presented alongside stories about each child’s war period. Associated events included two unique super power. curator-led tours and an information session on researching migrant records with the State Records 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA 21

Staged to Sell: Iconic advertising from the Stevenson, Kinder & Scott Photographic collection Due to the Library’s closure during the COVID-19 pandemic, this exhibition was made available online. It featured advertising and promotional images from the Library’s collection of photographs by Stevenson, Kinder and Scott Corporate Photography. Taken between the late 1960s and the early 1990s, the photographs showed consumer life in Western Australia and included Swan Lager beer, Bakewell Pies, Laurie Potter’s Health Clubs, domestic appliances, groceries, fast food and fashion.

Best from The West exhibition R Channel 7 interviewing Margaret Allen, CEO and State Librarian for the opening of the Best from the West Exhibition | June 2020 This exhibition, which opened on 8 June 2020, featured front pages and photographs from the Historian and writer Professor Anna Haebich’s The State Library conducts a variety of public tours archives of The West Australian newspaper. presentation titled, The History of Aboriginal throughout the year. Two new tours were introduced History in Western Australia. in 2019–2020; one focusing on the Peter Williams PUBLIC TALKS, AUTHOR EVENTS AND TOURS State Library Heritage Librarian Peter Edwards’ Collection of Illustrations from Australian Children’s The Library hosted a series of free public talks presentation titled, A Swag Full of Western Books and the other featuring botanical materials in throughout the year. More than 700 people attended Australian History – Sharing Our Stories. the Library’s collections. the series. Guest speakers spoke about the Library’s OTHER COMMUNITY ENGAGEMENT ACTIVITIES Heritage Collection and shared stories about Whadjuk Nyungar Elder Professor Len Collard’s Western Australia. presentation titled, Katitjiny Nyungar Boodjar: Nyoongar/Noongar Language Course with Understanding Nyungar Land. Sharon Gregory – to celebrate the International Highlights included: Curator Joanne Hyland’s presentation titled, Year of Indigenous Languages in 2019, the Library Historian Dr Robert Fletcher’s presentation titled, Open Up the Archives: Krantz and Sheldon piloted a beginners Noongar language course which John Forrest, the British Empire and the Empty Architectural Records. attracted more than 200 participants. Spaces of the World. Businesswoman Marissa Verma’s presentation titled, Backyard Book Fair – the Society of Children’s Author of Brotherboys, Dr Sean Gorman’s Bindi- Bindi Dreaming: Aboriginal Culture. Book Writers and Illustrators partnered with the presentation titled, From Graham Farmer to Buddy Library to present the annual Backyard Book Fair Premier’s Prize for an Emerging Writer winner and Franklin: Noongar Footy Legends. on 2 December 2019. At the Fair, families had the poet, Reneé Pettitt-Schipp’s presentation titled, Oral opportunity to write and draw with 11 Western Noongar man Ezra Jacobs-Smith’s presentation History and the Christmas Island Boat Tragedy – Australian book creators. titled, From Rottnest Prison to Wadjemup: A How Both Stories and Silence Speak. Journey of Healing. 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA 22

featuring works from Kiara College and Balga Senior High School. Storylines assisted participants to research and identify their own family history. Images from the archive were used to help the students learn about culture and history through the arts. Indigenous family history workshops were held in Perth, Geraldton, Mullewa, Carnarvon, Kalgoorlie, Karratha, Roebourne and Manjimup.

BE CONNECTED – PARTNERSHIP The State Library is a network partner of the Australian Government’s Be Connected initiative, aimed at increasing the digital confidence, skills and online safety of older Australians. As part of the program, the Library conducted training sessions for Indigenous digital mentors in Geraldton, Carnarvon, Kalgoorlie, Karratha, Roebourne and Manjimup for the Be Connected capacity building project. The R s Portrait of laughing children, probably at Warburton Mission, Western Australia | August 1964 | Ron Williams Collection 148953PD project was run in collaboration with Storylines and STEM in The Story Place – focusing on families 2018–2019 to 10,548 in 2019–2020 and more than helped support Storylines engagement sessions in with children aged zero to four years, the program 6,000 people in images have now been identified these communities. aimed to increase awareness of the importance of with names, places and dates. THE STORY PLACE introducing STEM concepts to young children. It Since its inception in 2013, Storylines has become The Story Place is the Library’s learning and activity was delivered over 10 weeks in Term Four 2019 and the central point for Aboriginal people accessing space for children and their families. It aims to build attracted 547 participants. the Library’s Heritage Collection and a safe place early literacy skills by encouraging families to share Cyber safety workshop – on Safer Internet Day to store records of people, place and history. stories and to learn and play with their children 2020, the Library hosted a cyber safety workshop, Material identified as sensitive, secret or sacred every day. Weekly sessions of Baby Rhyme Time, attended by 12 people, to support Library patrons to can be restricted or removed in a flexible and Play Time and Story Time attracted more than 5,260 engage in e-smart and e-safe online practices. responsive way. participants this year. Events were held to celebrate NAIDOC Week panel discussion – conducted The Storylines Facebook page, with more than 4,000 Book Week, Australian Library and Information in partnership with the Minderoo Foundation, the followers, has featured curated photographic posts Association National Simultaneous Storytime, discussion, attended by 68 people, explored how which have resulted in significant digital repatriation NAIDOC Week and the AWESOME Festival. Aboriginal researchers talk about connections to back to Community and individual families. Erik the Book Buddy dog continued to be a popular Country and navigate our shared history. Storylines supported the Yokayi Waarbiny Wer fortnightly guest, engaging with 735 visitors this year. Erik patiently listens as children read aloud STORYLINES ONLINE ARCHIVE FOR ABORIGINAL Malayin Djin-Djin – Celebrate Art and Cultural Spirit to him. Book dogs enable children to read aloud HISTORY annual exhibition in October 2019, which showcased the artworks of the Yokayi Program. Yokayi is offered in a non-threatening environment that has been The State Library’s Storylines online archive for to female Aboriginal and Torres Strait Islander demonstrated to build their literacy and learning Aboriginal history increased from 8,500 items in secondary school students with this year’s exhibition skills and promote the joy of reading. 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA 23

EDUCATION PROGRAM More than 3,500 students participated in workshops, tours and self-guided activities at the Library in 2019–2020. There was a significant increase in bookings for Term One 2020 compared to previous years due to interest in the exhibition, A Place to Call Home? Migrant Hostel Memories. COVID-19 disrupted the education program with schools cancelling or postponing visits to the State Library. In response, the Library’s education webpages were reviewed and redesigned, improving online access to education-related resources. Similarly, new online education resources were created to support the Western Australian curriculum and showcase the State Library’s collections. Interactive walking trails around Perth R As a part of the AWESOME Festival, the State Library set up a Story Tent in the and Northbridge linking existing buildings to Perth Cultural Centre where families could visit and make books and chatterboxes | October 2019 historical photographs were also developed. support the family history community through the History Month presentations in August 2019 were The State Library partnered with and hosted the COVID-19 pandemic, Ancestry generously allowed fully subscribed. Without the contribution of Family annual Humanities and Social Sciences conference free access from home to Ancestry Library Edition History WA volunteers, the State Library would not in August 2019, attracting 317 educators from 66 for any member of a public library in the State. During be able to offer the high level of service available to schools, and 47 presenters including Australian April 2020, there were 142,776 searches compared family historians. authors Mark Greenwood, Aśka, Norman Jorgensen, to 33,270 searches during the same period in 2019. AWESOME INTERNATIONAL ARTS FESTIVAL Franè Lessac, Karen Blair and Kirsty Murray. There were 755,996 searches by patrons in the full FOR BRIGHT YOUNG THINGS More than 300 students attended the 2019 year, an increase of 300 percent from the previous Disrupted Festival of Ideas school event with Dr Karl year. The British Library Newspapers and the Times The State Library continued its involvement with the Kruszelnicki that focused on careers in science. Digital Archive were also in strong demand with 2019 AWESOME International Arts Festival for Bright an increase of more than 800 percent for searches Young Things, with over 6,000 people visiting the FAMILY HISTORY – PARTNERSHIP totalling more than 36,000 for the year. Library’s exhibition space, while 4,145 participated in During the year, demand for family history events in The Story Place. In addition, 523 students Family History WA volunteers, based in the Library, information continued to be strong. State Library staff participated in AWESOME education workshops and answered 2,079 enquiries this year. Fortnightly answered 2,276 family history related enquiries and the Library’s Book Cubby and book making activity in sessions on how to trace your family’s history at online resources including Ancestry Library Edition, the Perth Cultural Centre resulted in 1,300 books and the State Library provided by Family History WA Find My Past and Trove were extremely popular. To 1,300 chatterboxes being made by children. specialists were well attended and National Family 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA 24

PATRON FEEDBACK Each year the State Library runs quarterly surveys of patrons to gather valuable feedback on the Library’s collections, services and facilities. While the collection of the fourth quarter data was impacted by the COVID-19 closure, the response rates from the previous quarters were high enough to meet the qualitative requirements for the data collected to be meaningful. Overall, satisfaction levels remained high in 2019–2020, with 95 percent of respondents satisfied with the Library’s collections and services (94 percent in the previous year). Staff performance also remained high with 95 percent satisfaction with the services and facilities offered (84 percent in the previous year). The survey found that the most common reason R Every Sunday at 5pm, residents of Hulbert Street, South Fremantle came outside to dance | April 2020 people visited the Library was to study and the John Toohey collection of photographs related to the COVID-19 pandemic s BA3191/1-8 largest number of patrons were youths aged 18 to STUDIO 001 customers’ experiences and design/improve 24, closely followed by those 25 to 34. Taking its name from the Dewey decimal service delivery. Aside from the formal patron survey, the State for knowledge, the Library’s Studio 001 P Let’s Make Games, a non-profit games encourages all patrons to provide feedback on opened in 2017 as a space for creative thinkers and development group, held a Loading Space Library collections, services and facilities. Feedback entrepreneurs to collaborate, experiment, design Playtesting Session, where games developers is received in many forms including printed and and engage with the community. During the year, were invited to come along and have their online forms, email and letters. In 2019–2020, 237 39 patrons used the space for a variety of activities, games tested by games enthusiasts for free. patrons provided written feedback including 43 compliments, 29 suggestions and 165 complaints. events and meetings. In July 2019, the Studio held P Presento Labs, a business focused on The most frequent topics of complaints included its first Roadshow session, where Studio users presentations, digital strategy and branding, Internet and wifi access issues, public computer from 2019–2020 provided community workshops provided a session titled, Don’t Let Your capability, facility faults and issues with access to the and information sessions on projects developed in Boardroom Become a Bored Room. Studio 001. Library’s catalogue. The State Library responds to all In response to the COVID-19 pandemic, Studio written complaints and addresses suggestions and As part of the Roadshow: 001 closed on 23 March 2020 and reopened on 7 issues raised where possible. P Education Research Solutions provided an June 2020. information session on Expressions, an online Access to wifi continues to be the major suggestion tool that is used by business to meaningfully for improvement received, however a significant engage with customers, understand upgrade to the service is required to address the issues. 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA 25

COLLECTIONS Significant items were added to the State’s Heritage Collection during the year. COVID-19 collecting A priority for the State Library is to collect materials which capture current and significant events, so they are available for future generations and provide a snapshot of life in 2019–2020 for future researchers. The COVID-19 pandemic quickly and unexpectedly disrupted the lives of all Western Australians and has had a significant social and economic impact on the community. The Library did a call out to the community, via its website and social media channels, to donate photographs, video, ephemera and other material which conveyed individual Western Australians’ experiences of life during the pandemic. The Library will continue to collect stories and material throughout Western Australia’s recovery. Some of the photographs R collected can be viewed on the Library’s website. Library Board Chairman, John Day accepts a donation from Community Television station WTV General Manager, Tibor Meszaros | March 2020 s slwa.info/covid-19-collecting In addition to the content being donated by the Black Lives Matter protests Perth Artists – documentary series featuring Perth community, the Library also collected COVID-19 The State Library called on the community to painters, sculptors, photographers, designers, materials via archiving of Internet websites and legal contribute photographs, video, posters, signs and street artists, filmmakers, actors, Indigenous artists, deposit and has commissioned through the Centre other materials to capture the Black Lives Matter musicians and dancers. for Stories a series of oral histories with various events and activism in Western Australia, including Have Your Say – program featuring Western Western Australians impacted by the pandemic. two protests on 2 and 13 June 2020, to ensure Australians voicing their opinions on local, national Anzac Day Western Australia’s contribution to the global and global issues. movement is recorded for future generations. These COVID-19 disrupted Anzac services across the Perth City Talks – interviews with Perth people with a materials are still being collected and added to the country on 25 April 2020, but Western Australians focus on events. Library’s Heritage Collection. Search for this call honoured their Anzacs amid the pandemic in number in the Library catalogue: s BA3259 Questions Without Notice – for 10 years, WTV touching and creative ways. The Library did a call aired the delayed broadcast of the Questions out to the community to share images of their WTV archives Without Notice sessions from the Parliament of socially distanced Anzac services which have been The Perth community television station, WTV, Western Australia. added to the Library’s Heritage Collection. Search donated archives include local productions and for these call numbers in the Library catalogue: programs broadcast between 2000 and 2020. s BA3228 s BA2286/191 s BA3192 Highlights of the collection include: 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA 26

Doomeruny A canvas painting by Gabriel Nodea (Chairman of the Warmun Art Centre and an important holder of Gija culture and language) called Doomeruny, depicts a traditional story about vibrations that can sometimes be felt in the ground in Gija Country, as if something was travelling underground or two creatures calling to each other. Sketchbook from World War One internment camp Compiled by Carl Ludwig Ratazzi (1865–1925) during his internment in World War One. Ratazzi was Honorary Consul for the German Empire in Western Australia in 1902. With the outbreak of World War One in 1914, anti-German sentiment grew and, amid unsubstantiated rumours that he was a spy, Ratazzi was interned in Trial Bay, NSW. Search for this call R Page from Carl Ludwig Ratazzi’s Sketchbook | World War One s ACC 10046AD number in the Library catalogue: s ACC 10046AD

Russell Goodrick collection River (Juwurlinji Community), Violet Valley and Texas William Henry Kerslake letters The collection is composed of 1,000 programs Downs. Search for these call numbers in the Library Four manuscript letters written by convict William (mostly infomercials) produced by MRG Pty Ltd catalogue: s BA2840/1029-1071 s BA2840/1072- Henry Kerslake (1842–1922) from Chatham Prison and Russell Goodrick. It also contains some one-off 1080 s BA2840/1081 s BA2840/1083-1127 (Kent) and the ship Racehorse (Portland Roads) to his parents in Tiverton, Devon, 1864–1865 specials and unedited camera footage of significant Darren Clark photographs – Pilbara and requesting their assistance to petition on his behalf Western Australian landmarks. The programs are a Gascoyne visual record of the built environment, people, places to prevent his transportation. Kerslake was eventually The collection of 338 digital images including towns and events in Western Australia from 1996 to 2006. transported to Fremantle in 1865. Search for this call and the salt and fishing industries in the Pilbara s Goodrick is a Western Australian producer, journalist number in the Library catalogue: MN 3320 and Gascoyne from July to September 2019. The and news reader. collection features Onslow, Denham, Shark Bay and World War memoir – Walter Edward Gillett Darren Clark photographs – East Kimberley Useless Loop. Clark’s photographs are accompanied Written by Walter Gillett after his return from fighting The collection of 265 digital images includes the by personal insights and social commentaries by in France during World War One, the memoir adds Warmun Art Gallery’s 20th anniversary celebrations local people, creating a documentary record of to the accounts of the men who served in this war and some of Australia’s leading Indigenous artists contemporary life in regional Western Australia. and illustrates the atmosphere in Western Australia at work. The collection focuses on the Warmun Art Search for these call numbers in the Library regarding enlistment. It also provides a first-hand Gallery facilities and community of Gija artists, it also catalogue: s BA2840/1333-1346 s BA2840/1347- account of the rigours of war and the lengthy captures Country with Indigenous elders at Bow 1349 s BA2840/1350 s BA2840/1351-1352 process of returning home. Gillett was awarded the Meritorious Service Medal in 1919. 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA 27

Daniel Feakes photographs Australia. The collection provides insights into Munda Nyuringu cartoons Photograph album from 1902 containing 24 large farming and social life in the Wheatbelt in the mid- Nine drawings by prominent artist and satirist black and white prints of Government House 20th century. Bruce Petty were created for the 1983 film,Munda Gardens and Kings Park. The album provides a Brian and Noela Hassell collection of Gogo Nyuringu: He’s Taken the Land, He Believes it is his, visual record of the early days of two of Perth’s most Station School, 1962–1964 He Won’t Give it Back; a Film of the Fringedwellers of significant landmarks. the Goldfields. The drawings figuratively trace events Gogo Station School was the first established school from European settlement and illustrate the effect of Notebook of Follow Forrest expeditions of 1974 on a cattle station in Western Australia. It began in settlement and the exploitation of resources in the and 1975 1957 with lessons in a cave for about 20 students Kalgoorlie region had on the local Aboriginal people. Documents two expeditions to commemorate the aged from six to 17 years. Images show the school, centenary of John Forrest’s 1874 expedition from students, class activities, station environment and Papers of Augustus Creightmore Geraldton to the source of the Murchison River and workers. They accompany a collection of artwork Augustus (Gus) Breadalbane Creightmore then east through the desert centre of Western and class work produced by the Aboriginal students (Kreitmayer) (1910-1949) qualified and was Australia to Adelaide. Geraldton historian Stan of Gogo Station between 1962 and 1964. registered as an architect in Western Australia in Gratte was the leader of both travelling parties. Skylab film expedition records 1933. The donated plans highlight mid-20th century Search for this call number in the Library catalogue: architecture in Western Australia and Creightmore’s Skylab, the first space station launched by NASA, s ACC 10111AD/2-7 short but influential career. fell back to Earth in July 1979 with debris landing Photographs and papers relating to West in Western Australia. In August 1979, a film crew Save the Guildford Hotel Group records Australian Petroleum Pty. Ltd. (WAPET) was organised by Hans Stammel to produce an The historic Guildford Hotel was damaged by fire discovery of oil at Rough Range, 1952–1955 hour-long documentary on why Skylab landed in in 2008. The Save the Guildford Hotel Group used Photographs and papers gathered by Dr Phillip Elliott Western Australia, but the film was never completed. the democratic process to protest, publicise, put Playford (1931–2017), an eminent Western Australian The diary was kept by the sound engineer on this pressure on State Government Ministers and the geologist. The collection includes photographs, expedition and recounts the progress of the trip. Opposition to make statements, table a petition and slides, news clippings and correspondence and Swan Valley Nyungah Community collection ask questions in Parliament. This collection is a adds to the record of oil discovery in Western comprehensive record of community action to save The Swan Valley Nyungah Community was an Australia in the mid-1950s. built heritage in Western Australia. Aboriginal community in Lockridge, Western Gardner Family papers and photographs Australia, which was closed by the State Government David Francis Hughes photographs The photographs date from the 1890s and record in 2003. The records document the Community’s Photographs of regional Western Australia in the the development of the family’s farm near Tammin, activism from 1974, including their fight to remain 1940s and 1950s including Albany, Anna Plains Western Australia, and other agricultural scenes, on the Lockridge site, as well as Aboriginal Station, Beagle Bay, Broome, Bunbury, Caron, domestic life and leisure activities of a large activism on sites such as Noonkanbah, Heirisson Gabbin, Glenroy Station, Halls Creek, Kalgoorlie, La extended family. Search for this call number in the Island, Rottnest Island, Swan Brewery and others. Grange, Marble Bar, Meekatharra, Mount Magnet, Library catalogue: s BA3121/1-4 The collection provides an important Aboriginal Mullewa, Nullagine and Port Hedland. perspective on rights and ownership over many O’Hare Family papers areas in Western Australia. Includes invitations, biographies, financial records, correspondence, reports, certificates, and wills pertaining to the O’Hare Family, Cunderdin, Western 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA 28

Greg Woodward photographs interviews. Highlights of recorded interviews added This collection includes photographs of Perth and to the collection this year included: Fremantle capturing the architecture of heritage- 16 Days oral history project - in partnership with listed buildings. The surf and beach images Centre for Stories, this project features 16 interviews document the changing sand formations and beach documenting stories of domestic and gender- breaks along the Western Australian coast, classic based violence in Western Australia from survivors surf poses, and some surfing personalities of the of violence, social service providers and advocates early 1970s. for change. MacPherson Family photographs Busselton Oral History Group collection – 177 This collection includes photographs of four interviews with local Busselton and South West generations of the MacPherson family starting residents on topics including the Anzacs and Group with Donald MacPherson (born Scotland, 1815), a Settlement in the South West. Search for this call pastoralist at Glentromie, Victoria Plains, Western number in the Library catalogue: s OH4427 Australia in the 1840s. Parliamentary oral history program – Partnership The State Library’s Peter Williams Collection of As part of a long-standing partnership with the Illustrations from Australian Children’s Books Western Australian Parliament, oral histories of The State Library holds a significant collection former Parliamentarians and Parliament staff are of illustrations from Australian children’s picture recorded. Former Parliamentarians can choose to books. The collection is named in appreciation of Dr have their oral history embargoed or made available Peter Williams who has generously donated many online from the Library’s catalogue. Interviews illustrations from his personal collection since 2006. completed this year included: New items added this year included: Kim Hames, former Member of the Legislative An original resin and oil paint sculpture reproduced Assembly. Search for this call number in the Library in Cicada by Shaun Tan; and catalogue: s OH4378 16 original artworks (acrylic on cotton paper) David Black, Western Australian Historian, by Johnny Warrkatja Malibirr, for the Magabala Chairperson of the Parliamentary History Advisory publication, Little Bird’s Day. Committee and a Parliamentary Fellow (History). Search for this call number in the Library catalogue: Oral history program s OH4379 The State Library continued to grow its significant collection of Western Australian oral history William Macpherson | c.1885 s 129401PD 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA 29

Aboriginal Languages Collection The Library’s Aboriginal Languages Collection was made available to the public in December 2019 coinciding with the United Nations International Year of Indigenous Languages. It includes materials in traditional Aboriginal languages from four regions of the State including the South West, Goldfields, Western Desert and Pilbara, and it will continue to be developed into a comprehensive collection representing all Western Australian regions. There are currently eight Noongar dialects represented in the collection and some materials are bilingual. Books, CDs, DVDs, maps and more can R Aboriginal Languages Collection, Level 1 | December 2019 be requested and shared across the State via the of the Perth Blues Club, the Hyde Park Hotel, the History on Collecting the West was published in Western Australian public library network. Rosemount Hotel and the North Perth Ethnic Music June 2020. Sharing Our Diverse Heritage community Centre. Digital materials from the State Library collections languages videos – Partnership COLLECTING THE WEST – PARTNERSHIP will be featured in the content being developed by The Sharing Our Diverse Heritage project, a Collecting the West for the Stan Perron Treasures Collecting the West: How Collections Create partnership with the Office of Multicultural Interests Gallery in the New Museum of Western Australia. Western Australia, an Australian Research Council (OMI), focussed on digitising material from the linkage project (2016-2020), is led by The University Library’s collections in languages other than English. REFURBISHMENT OF PUBLIC AREAS of Western Australia and Deakin University, with In a series of 10 videos in five languages – Arabic, The COVID-19 closure to the public provided an the State Library, Western Australian Museum, Art Farsi, Filipino, Indonesian and Vietnamese – opportunity for the State Library to support local Gallery of Western Australia and the British Museum speakers explain their personal stories and the ways businesses to carry out minor refurbishment in as partner organisations. in which language and cultural heritage impacts several public areas in the State Library building. their lives in Western Australia. The project casts new light on the interconnected Wherever possible existing furniture and fittings histories of the State’s cultural organisations and were repurposed, reused or recovered instead Music in Vincent video interview series collections through a series of forums, exhibitions of being replaced. The floor of the State Library’s This collaborative project with the City of Vincent and publications. This year, work has focused on Theatre was replaced using salvaged timber, and focuses on local music venues in the Vincent preparing content for a publication, scheduled to be fortunately the original supplier of furniture for the area. Thirteen video interviews were filmed with published by UWA Publishing in late 2020, and on a building in the 1980s was still available to work on musicians, venue managers, booking agents and conference and exhibition marking the culmination reviving library desks and chairs. community arts professionals focusing on the of the project in 2021. Ellington Jazz Club, the Charles Hotel as the home A special edition of Studies in Western Australian 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA 30 SECTION 3: AGENCY PERFORMANCE CULTURE WA PORTAL – COLLABORATION Significant items digitised included (search for the A STATE LIBRARY THAT EMBRACES DIGITAL The Culture WA portal was launched in December call number in the Library catalogue): TRANSFORMATION 2019 and has made digitised items from Western P Donald and Esther Milnes collection of Australian cultural institutions including the State photographs of Gnowangerup Bible Training Key achievements against the State Library’s Library, State Records Office, Western Australian Institute. s BA3017 Strategic Plan 2018–2022. Museum and the Art Gallery of Western Australia P Two handwritten and signed letters from accessible and searchable online. The website AC/DC’s Bon Scott to his friend, Mary Walton, includes over 200,000 items from the State August 1975 and 1977. s ACC 10060AD Library’s Heritage Collection and images relating P Boans department store photographs. s BA287 to Aboriginal heritage have been among the most accessed to date. s culture.wa.gov.au P William Henry Kerslake letters s ACC 10086A P Sketches, photographic proofs and NATIONAL EDEPOSIT (NED) – PARTNERSHIP original watercolour paintings for the book A STATE LIBRARY THAT EMBRACES DIGITAL National edeposit (NED), which was officially Triggerplants, by Rica Erickson. s ACC 1457AD TRANSFORMATION launched in August 2019, is a collaboration by P Improve how the community discovers, uses member libraries of the National and State Libraries ACCESS TO WESTERN AUSTRALIAN NEWSPAPERS and shares our collections. Australia (NSLA). This national approach to ONLINE – PARTNERSHIP P Build community skills to critically evaluate digital collecting enables publishers to meet their The State Library continued to partner with information in an unregulated online world. national, state or territory legal deposit obligations Australian libraries in a digitisation program to make available all Australian newspapers that are out of P Expand our digital reach, capability, collections by depositing digital publications into a single copyright (generally newspapers published prior and services to the level of our capabilities with portal. By doing so, the nation’s published digital to 1955). traditional collections. documentary heritage is collected, preserved and made accessible to current and future generations. This year, the Library contributed 233 Western In April 2020, a milestone was reached when the Australian newspaper titles (378,499 pages) for 100,000th Australian legal deposit was made by digitisation. Newspapers digitised included the an Australian publisher to NED. There have been Collie Times (1935), Daily Advertiser (Geraldton, 26,000 deposits or migrations of Western Australian 1890–1893), Express (Fremantle 1870–1871), publications by publishers and the State Library Kalamunda District Weekly (1952–1954), Manjimup since the launch. s ned.gov.au and Warren Times (1927–1954), Swan and Canning Times (1927–1928) and Margaret River News DIGITISATION (1939–1941). Digitisation is the process of converting information Once digitised the newspapers are available from a physical to a digital format. During the year, in Trove. s trove.nla.gov.au/newspaper the State Library continued to digitise significant Western Australian heritage materials to preserve In 2019–2020, there were 4.36 million page views and make them more widely available. Digital of Western Australian newspaper content in Trove objects were created and made available through by users based in Western Australia, interstate the Library’s catalogue. A total of 35,197 items were or overseas. digitised for preservation and access. 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA 31

State Library members downloaded more than 633,000 resources from these databases in 2019– 2020, an increase of more than 100 percent from the previous year.

MEDIA ENGAGEMENT The State Library continued to publicise its work across a number of media channels. Over the past year, this has included traditional and social media outlets. The Library received considerable coverage, including national media, for the 2019 Disrupted Festival of Ideas and the Western Australian Premier’s Book Awards, both in July 2019. Other highlights have included the Library’s initiatives during COVID-19 and a regular segment R ABC Radio live broadcast from the State Library | August 2019 on ABC Radio Perth with the Battye Historian, Dr Kate Gregory. PRESERVING AND ACCESSING NETWORKED s slwa.info/astrotourism SOCIAL MEDIA ENGAGEMENT DOCUMENTARY RESOURCES OF AUSTRALIA – Community Legal Centres Association (WA) Inc (PANDORA) – COLLABORATION s slwa.info/community-legal The State Library continued to drive community The State Library contributes to PANDORA, – Dying with Dignity Western Australia engagement with its collections, programs and Australia’s national web archive by identifying, s slwa.info/dying-with-dignity services through social media. This year, the State Library’s strategy focused on its Facebook digitally curating and archiving significant Western – Trigg Island Surf Club s slwa.info/trigg Australian Internet content. During the year, the page rather than Instagram and Twitter, achieving Library archived 209 websites representing more ACCESS TO ONLINE ELECTRONIC RESOURCES significant results, which included: than 22 gigabytes of data. PANDORA content is a The State Library subscribes to a range of online P Increase in Facebook reach – 5.7 million in part of the and searchable resources that are free to use within the Library 2019–2020 compared to 1 million in 2018–2019. in Trove. building, by Library members at home or on a mobile P Increase in Facebook followers – 24,502 in The Library archived content to contribute to device. These include Central, PressReader, 2019–2020 compared to 9,540 in 2018–2019. the national Coronavirus (COVID-19) Pandemic The West Australian Archive Digital Editions, CSIRO (including 7,624 new followers since the Library and Australia, 2020 – Australian Internet sites at: Publishing, Gale Virtual Reference Library, Ancestry closed to the public on 23 March 2020). Library Edition, Find My Past, Migration to New s webarchive.nla.gov.au/collection/17818 P Increase in Facebook engagement – 1.515 Worlds, uTalk, Naxos Music Library, Oxford Music Western Australian websites archived included: million engagements in 2019–2020 compared to Online, ProQuest Central, Story Box Library and 138,400 in 2018–2019. – Yinhawangka Aboriginal Corporation Busy Things. A subscription to language learning s slwa.info/yinhawangka eresource, Rosetta Stone, was added this year. In May 2019, a member of the State Library’s – Astrotourism Western Australian Facebook audience asked a question about the 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA 32 current location of a suspected graveyard shown ASK A LIBRARIAN – COLLABORATION in an 1885 panoramic photograph of Wellington The Ask a Librarian online enquiry service enables Street, Perth. This prompted the Library to research patrons to submit their information requests to staff and make available the results online. This led to a and receive assistance in locating information in series of Western Australian heritage posts linked to the Library’s catalogue and collections of online digitised items from the Library’s collections. resources. In 2019–2020, the service responded The stories developed were well received and to 2,605 enquiries. The service is delivered in included the history of the Barrack Street Bridge, collaboration with other Australian state libraries. the tale of T’othersiders, Sandgropers, secession, CHAT WITH US the public baths of Perth (and the definition of In response to COVID-19, the Library launched a flapdoodling), the Rabbit Proof Fence (including a new online chat service called Chat with Us that series on the murderous story of Snowy Rowles), allows patrons to connect with staff directly from the erosion at Cottesloe in 1929 and one that confirmed Library’s website. Staff then assist with reference the location of the Canning Humps. and information enquiries about collections, online Small Western Australian towns have been featured resources, the catalogue and other services. on a weekly basis on the Library’s Facebook page Since its launch on 18 May 2020, 377 chats since June 2019. These posts feature historical facts were conducted. and photographs from the Library’s collection and Facebook users share their memories, pictures, GOVERNMENT ONLINE – ECONNECT SERVICE – stories and start conversations. The series has PARTNERSHIP resulted in outstanding reach, engagement and The State Library opened its new eConnect service a collaboration with ABC Radio Perth which now in June 2020. Aimed at improving digital literacy skills includes one of the Library’s featured small town in in the community, the service is available to anyone their programming. who requires technology or assistance to engage s facebook.com/statelibrarywa with government services online. s twitter.com/statelibrarywa Workshops were held in June 2020, with participants s instagram.com/statelibrarywa who had recently come to live in Western Australia s facebook.com/slwastorylines as refugees. The Australian Red Cross, Total Green Recycling and the Library partnered to offer s facebook.com/betterbeginningsslwa technology and digital literacy training in Arabic, Chin and Tigrinya.

REDBUBBLE SHOP The State Library opened an online shop via the Redbubble platform in September 2019, offering items for sale such as notebooks, laptop covers, phone cases, scarves, t-shirts, dresses and mugs that feature images from the Library’s collections. s redbubble.com/people/slwa/shop 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA 33 SECTION 3: AGENCY PERFORMANCE BETTER BEGINNINGS FAMILY LITERACY PROGRAM – P 70 public library staff attended a Better PARTNERSHIP A STATE LIBRARY THAT BUILDS SKILLS FOR THE Beginnings early literacy forum in FUTURE In 2019–2020, the State Library’s award-winning February 2020. Better Beginnings family literacy program continued Better Beginnings is funded by the State Library, to extend its reach across Western Australia. Over the Department of Primary Industries and Key achievements against the State Library’s the program’s 16-year history, more than 940,000 Regional Development, Western Australian local Strategic Plan 2018–2022. families have received reading packs. governments and Rio Tinto. The program is This year 27,862 families with newborn babies delivered in partnership with local governments received yellow reading packs, while green (through public libraries), Child and Adolescent reading packs were distributed to 27,670 families Community Health, WA Country Health Service via 960 schools and over 20 childcare centres and the Department of Education (through child with a kindergarten program. In addition, 75 local and parent centres). The program’s accessibility is governments participated in the Sing with Me supported by the Department of Justice (Corrective A STATE LIBRARY THAT BUILDS SKILLS FOR THE program for families with a two-year-old child and Services) and Department of Communities. 18,121 Sing with Me packs were distributed across FUTURE LITERACY MATTERS STRATEGY – COLLABORATION P the State. Enable lifelong literacy and learning for all The State Library’s literacy strategy, Literacy Western Australians. Other highlights included: Matters, champions the role of libraries as key P Develop our staff to be future focused, P The appointment of an Indigenous Literacy partners in early childhood, family and adult flexible and equally capable in traditional and Project Officer to review and re-establish an literacy acquisition and lifelong development for all digital environments. early literacy program for Indigenous families. Western Australians. P Reflect Western Australia’s diverse P The development of three kits to support public Since its launch in 2017, the Library has communities in our services and staff. libraries to introduce STEM concepts to families progressed the strategy’s action plan through the with young children. The kits can be borrowed Literacy Alliance. by public libraries and contain resources During the year, support increased for digital literacy to deliver three STEM sessions on a range skills in the community through a Be Connected of themes. program working with six regional libraries to P The development of new outreach resources develop Aboriginal digital mentors, and through which can be borrowed by public libraries to work with the Department of Justice to develop support programming and events encouraging the literacy needs of prisoners and their families, families to participate in early literacy activities particularly as they transition out of the prison with their child. Resources include a story system. A literacy campaign, in partnership with tent marquee, Spin-A-Story Wheels and two the WA Police, about the social benefits of reading interactive play panels. and literacy practices was promoted in the media P 122 public library staff attended Better and online. Beginnings training, while 98 representatives In November 2019, the Minister for Culture from the Department of Education, Child and and the Arts, the Hon. David Templeman MLA, Adolescent Community Health and WA Country made a statement in the Legislative Assembly Health Service participated in professional about Literacy Matters and the work of the development sessions. Literacy Alliance. 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA 34

THE VALUE OF LIBRARIES 2019 REPORT The State Library commissioned Curtin University’s John Curtin Institute of Public Policy to undertake a review of current research supporting the value of public libraries. It found that libraries were in general positively valued, particularly in studies which sought engagement with libraries patrons. The Value of Libraries 2019 was released in December 2019. More information can be found at s slwa.info/curtin

WA PUBLIC LIBRARIES STRATEGY The State Library continued to lead the implementation of the WA Public Libraries Strategy. Released in December 2017, the Strategy aims to establish a shared vision with stakeholders for public library service development in Western Australia. In May 2019, the Library Board and WALGA State Council endorsed the R The phased reopening of the State Library building to the public presented opportunities for collection framework for a new tiered model for public library service delivery. Local management and the minor refurbishment of the JS Battye Library of West Australian History | May 2020 governments continue to be consulted in the lead-up to the introduction of the new model in 2020–2021. SUPPORT FOR THE WESTERN AUSTRALIAN PUBLIC LIBRARY NETWORK – State and local governments continue to tailor their public library services to the PARTNERSHIP evolving needs of diverse communities. As part of the State Government’s mid- The State Library provides support to local governments across the State for year economic review, it was agreed that existing funds, currently provided via the provision of public library services. Support included: shelf-ready public the Library’s capital budget allocation (and used to acquire materials on behalf library resources in a mix of physical and digital formats, advice and training and of public libraries), would instead be made available as recurrent funding from software for the management of a State-wide inter library loan service. 2020–2021 and allocated to local government authorities via a new grants-based During the year 355,947 items (including 306,236 new items) were sent to refresh process. This represents a significant change in the model after almost 70 years public library collections throughout Western Australia, including the Indian of operation under the Library Board of Western Australia Act. Ocean Territories. The service ensures that all libraries across the State continue This change is central to the implementation of the new model and will enable to have a regular supply of new library materials. the introduction of cash grants from 2021–2022. The cash grants will be available In response to the COVID-19 pandemic, all Western Australian public libraries for certain public libraries to promote literacy and learning, digital inclusion, were directed to close from 23 March 2020, with many introducing non-contact knowledge creation and skill development. As part of this project, the control of services such as click and collect, home delivery of library materials, online public library materials purchased by the Library and held in public libraries has technical support, virtual Story Time and Rhyme Time sessions plus online clubs been transferred to the relevant local government. Any public library materials and activities. acquired using State Government funding from 1 July 2020, will be provided as an The Library worked with the Department of the Premier and Cabinet to produce in-kind (notional) grant to local governments. information specifically for public libraries reopening with a COVID Safety Plan. A new support model for regional and remote public libraries, endorsed by the The Library also hosted online meetings supporting public library staff and a page Library Board and WALGA State Council, was implemented from 1 July 2020. was created on the Library’s website providing easy access to information about Under this model, grants have been made available for training and professional what services were available from public libraries across the State. development and regions for public library service delivery have been realigned with the Western Australian Regional Development boundaries. 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA 35

During the year, a business case was completed for a single card to allow access to physical and digital materials in all public libraries through a State-wide library membership. Currently, the State Library and local governments use 14 different library management systems with limited interoperability. The recommended solution provides an opportunity for parties to work together to introduce a single card system which removes many of the current barriers to effective and efficient library use for patrons. The Library continues to work with WALGA to ensure that consultation on the Strategy’s implementation aligns with the State and Local Government Partnership Agreement (August 2017) and strengthens this valuable long- standing partnership. Trends in public library usage The State Library coordinates the collection of statistical data from all 233 Western Australian public libraries, however data for 2019–2020 will not be R The reopening of the State Library to the public on 18 May 2020 under a COVID Safety Plan available until late 2020. Information gathered for 2018–2019 showed a rise meant for the first time in the Library’s 131 year history attendance records were kept. Capture of in all counts except for loans of physical items. This decrease is countered by attendance records ceased with the introduction of Phase 4 restrictions in June 2020. a large increase in the loan (download) of online resources including ebooks, public library members between 2017–2018 and 2018–2019. eaudiobooks and emagazines. PUBLIC LIBRARY ONLINE RESOURCES 2017–2018 2018–2019 The State Library works with public libraries to make consortia licence Loans of physical items 14,025,379 12,933,431 arrangements for access to popular online resources including ebooks, eaudiobooks, emagazines and streaming videos. Digital platforms including Loans of online resources 1,699,701 2,307,462 OverDrive, BorrowBox, RBdigital and Kanopy are made available to all Western Visitors in person and online 13,982,604 14,527,017 Australian public library members with access to over 90,000 titles, with new content regularly selected by public librarians. The State Library worked with Enquiries 1,478,980 1,575,112 public library staff to make additional titles available during the COVID-19 Members 848,380 878,458 pandemic.

Number of library programs offered The use of online resources continues to increase, and the COVID-19 pandemic 31,750 39,792 to patrons meant that with library buildings closed and most physical loan services Number of patrons attending programs 635,765 682,869 suspended, thousands of Western Australians turned to online resources for research, education and recreation. During the year, loans (downloads) of ebooks Loans of physical items and memberships are no longer the main indicators of increased 17 percent from the previous year. Loans of eaudiobooks increased public library usage. Many patrons visit or use the services of the public library 36 percent. for purposes other than borrowing library materials, such as library programs and Downloads of emagazines appeared to have plateaued before COVID-19. events for children and adults, studying and accessing the Internet. Generously, RBDigital, the vendor for these online resources increased the range In addition, with the availability of online resources at home and via mobile of titles available to Western Australians from 300 to 3,800 titles, including many devices, many public library patrons chose to visit their public library online rather magazines in languages other than English. This led to a 19 percent increase than in person with a 36 percent increase in the loans of online resources by in the download of emagazines. Demand for the increased range of titles was 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA 36

(ALIA), the Australian Publishers Association (APA) and the Australian Society of Authors (ASA) for the special arrangement for virtual library story times to be held during COVID-19 without requirements for copyright permission to be sought.

INTER LIBRARY LOANS Inter library loans are recognised as an important supplement, but not replacement for, collection development practices to meet the reading and information needs of local communities. Western Australian libraries share materials across the State, according to the Inter Library Loans Code of Practice introduced in 2018: adult fiction and non-fiction, junior, young adult and audio titles over 12 months old, can be loaned between libraries, while materials under 12 months old cannot. R While the State Library was closed to the public and many people were in home isolation, There are exceptions to these rules for library more than 2,000 Mystery Boxes of ex-public library materials were distributed to entertain families | April 2020 members with special needs, including people with demonstrated with more than 3,000 different COVID-19 pandemic, the vendor for this online disabilities requiring particular formats, for access magazine titles accessed leading the State Library resource made available access from home for any to material in languages other than English for and public libraries to make the full range of titles member of a Western Australian public library or members from culturally and linguistically diverse available in the future. Downloads of streaming films the State Library. This led to a 400 percent increase backgrounds and for members of libraries in non- increased 65 percent. Overall, there were more than in searches on the database for the month of April metropolitan areas serving a community of less than 2.3 million eresource loans this year, an increase of 8 2020 (compared to January 2020). Story Box Library 1,000 people. The Code of Practice was reviewed percent from 2018–2019. Loans of online resources and Busy Things online educational resources were with input from Western Australian public libraries now account for more than 13 percent of all loans also made available to public library members for and members of the community. Based on this from public libraries across the State. While use of free. Downloads from these databases increased 92 review, the Code was revised and made available to online resources has decreased from their peak percent from 2018–2019. libraries in September 2019. in April 2020, when many Western Australians The willingness of online resource vendors Library closures due to the COVID-19 pandemic had were in self-isolation, it appears that many Western to respond to the quickly changing COVID-19 an impact on inter library loans due to staff not being Australians are now regular users of these online pandemic is gratefully acknowledged by the State available in some libraries to process requests. The public library resources. Library. In addition, the Library recognises Books State Library continued to deliver items requested The popular Ancestry Library Edition family history Create Australia, the collaboration between the by its members via Australia Post ensuring, where database is normally available free through any of Australian Booksellers Association (ABA), the possible, that patrons were able to access materials the State’s 233 public library locations. During the Australian Library and Information Association according to their needs. In 2019–2020 there were 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA 37

51,621 inter library loans, compared to 64,301 in the of reference desks in the Battye Library. The project previous year. to merge the services was interrupted by the COVID-19 pandemic and is now due for completion TRAINING FOR PUBLIC LIBRARY STAFF in July 2020. The State Library provides training for public library staff via an online learning platform. With the LEARNING ENGLISH THROUGH STORY TIME implementation of a new model to support public Learning English Through Story Time (LETS) libraries, a course was developed for staff working sessions continued to be well attended by families in the State’s smallest libraries. Sixteen online from countries who now call Western Australia courses were available for library officers with 240 home. Parents, carers and their children attended local government staff completing these during the weekly sessions to expand their English language year. In addition, an online help desk handled 1,500 skills through engagement in songs, stories and queries from library staff in 2019–2020. activities.

PUBLIC LIBRARY SERVICE DELIVERY MODELS The sessions develop home literacy practices that parents or carers can use to assist children prepare State Library staff worked with the City of Port for school. During Term Three 2019, 10 families Hedland to consider options for future library attended eight weeks of LETS sessions. Feedback services to their community, leading to the Port showed that the program improved the confidence Hedland Library moving into a new shopping of adults and children in their care to speak and centre location. understand English. Ten families registered for Term

VISABILITY – PARTNERSHIP One 2020, but only three sessions were held due to R The Hon. David Templeman MLA, Minister for Culture and The State Library continued its long-time partnership the Library’s closure in response to COVID-19. the Arts, reading Rodney Loses It! by Michael Gerard Bauer and Chrissie Krebs, for Better Beginnings at Home | April 2020 with VisAbility, to provide library services for people LET’S TALK ENGLISH CONVERSATION GROUPS who are blind, vision impaired or who have a print The Let’s Talk English program for adults whose first value for the people of Australia. The nine member disability. The service makes books and published language is not English continued to be popular. libraries representing the national, state and territory titles accessible to individuals in their preferred The small, informal chat-based sessions, led by libraries of Australia are committed to achieving format, such as talking books, Braille or large print. a trained facilitator and supported by volunteer more by working together. VisAbility also has a large for people chatters, supported attendees in building their with a print disability that is available directly from Since 2007, NSLA has undertaken an extensive confidence, learning new words and to practice VisAbility or via the Western Australian public program of activity to maximise the benefits of speaking English. The groups were held twice a library network. this partnership. Member libraries share strategic week in the Library, with an average of 15 attendees thinking, expertise and specialist solutions to SHARED REFERENCE SERVICES WITH THE STATE per session. Due to the Library’s closure in response increase productivity and achieve better outcomes. RECORDS OFFICE OF WESTERN AUSTRALIA to COVID-19, these sessions were moved to a weekly The State Library continues to allocate staff online format. During the year, work commenced on a shared resources to participate in all NSLA working groups service area for the State Library and State Records NATIONAL AND STATE LIBRARIES AUSTRALIA – and communities of practice. The major focus for Office within the JS Battye Library of West Australian PARTNERSHIP NSLA libraries in 2019–2020 was the roll out of History on the third floor of the Library building. National and State Libraries Australia (NSLA) is cultural competency training for all staff and making This shared service will involve the incorporation of a leading library sector collaboration delivering the national electronic publication deposit system, access to State Archive records and the co-location NED, business as usual for creators, publishers and 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA 38

26 subscriptions from 16 vendors via the Consortium. In response to COVID-19, consortia members worked with vendors to offer at home access to many online resources. P The Community of Practice continues to support professional development through sharing knowledge and information. In April 2020, NSLA joined the Digital Preservation Coalition, an international advocate for digital preservation good practices and standards, training and workforce development. As members, NSLA will engage with digital preservation practitioners across the southern hemisphere and support the Australasian digital preservation community. P The Visitor Experience Network shares information about trends and issues relating to library service delivery across the country. During COVID-19 closures and then the reopening of libraries, the Network shared R Celebrating super families at the launch of the Super Power Kids exhibition | October 2019 ideas and experiences of continuing to service communities online and in person. legal deposit libraries. COVID-19, Indigenous collections workshops P The Literacy and Learning Network explores The State Library contributed to the following were postponed and online resources for library the role of libraries in lifelong learning with NSLA groups: and GLAM sector staff were launched in June 2020. Videos were produced by Indigenous and discussions ranging from early years literacy and P The Culturally Safe Libraries Working Group non-Indigenous staff in all NSLA libraries and adult literacy to evaluation and adaption of library leads a shared approach to strengthening a plain language introduction was written for a programming for current educational trends. Indigenous cultural competency for library set of protocols developed by the Aboriginal and P The Digital Archives Network shares staff. In 2019–2020, the Culturally Safe Libraries Torres Strait Islander Library and Information specialist knowledge and insights to foster Project continued to be a focus for NSLA Resource Network for libraries, archives and innovation and a sense of community in digital with the Australian Institute of Aboriginal and information services. collecting and digitisation practice. Discussion Torres Strait Islander Studies (AIATSIS) CORE P and consultation facilitated an informed Cultural learning online training rolled out to The eResources Consortium secures access and comprehensive approach to collecting 1,565 staff registered to commence training to commercial electronic databases for NSLA COVID-19 resources and information in by May 2020 including 150 staff from the libraries, aiming to simplify and improve NLSA libraries. State Library. A total of 207 staff completed licencing arrangements, maximise efficiency, P the training, including 25 staff from the State innovation and sustainability, and look at The Copyright Community of Practice Library. It is planned to have all State Library making databases more widely available to all continues to share knowledge regarding staff complete the training by late 2020. Due to Australians especially during COVID-19. During the impact of copyright legislation on library 2019–2020, the State Library made available collections and practices. The group aims to 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA 39

ensure consistent information is available to library patrons across Australia regarding their rights to use and reuse materials in library collections under the Copyright Act 1968. P The Corporate Services group shares knowledge and issues common to State and Territory libraries; a representative from the National Library of New Zealand is also part of this group. Issues include; workforce planning, resource management, compliance, reporting and budgeting. P The Heads of Collections group shares knowledge, advice and insights relating to many collection management issues and trends. Throughout 2019–2020 the group worked together to explore common threads and State and Territory specific considerations in collection development policies and web archiving. P The National edeposit (NED) Steering Group R The State Library acquired a collection of 270 posters from Connections Night Club, the longest running LGBT+ oversees the development of NED and the work night club in the southern hemisphere. The posters are for performances from the 1970s to the present day | November 2019 of the NED Operational Group. In 2019–2020 the group worked together to identify key areas ACCESS TO AUSTRALIAN STANDARDS Separately, NSLA libraries rejected access proposals for enhancement and will continue this work in Many Australian Standards are written into federal, from Standards Australia distribution partners on 2020–2021. state and local government legislation and often the grounds of equity of access (to the public) at a More information about NSLA can be found at community-wide access to them is required for reasonable cost (to libraries). The closure of national, s nsla.org.au enterprise, innovation, health and wellbeing. The state and territory library buildings in response to the State Library and NSLA partners have a long COVID-19 pandemic highlighted the need for remote history of negotiating with Standards Australia access to Australian Standards for community and its distribution partners for equitable access members from their homes. to Australian Standards to the community at a reasonable cost to libraries. This has led to Australian Standards not being available to the public from the State Library (and other national, state and territory libraries across Australia) since 2018. During the year, State Library staff participated in public consultation instigated by Standards Australia around better access to Australian Standards. 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA 40 SECTION 4: SIGNIFICANT ISSUES IMPACTING THE AGENCY

P As detailed throughout this report, the COVID-19 P To meet growing community demand for access pandemic had a significant impact on the to information in digital format, the State Library agency, staff, its partnerships and collaborations is increasing its capacity to collect, create and and most importantly, the community it serves. manage digital format materials and skill its The State Library building was closed to the workforce accordingly. There is a pressing need public for 56 days, meaning Library staff had for a digital preservation management system to focus its collections and service offerings to store, preserve and make accessible these online and to innovate to provide information to digital materials for future generations. a community that was largely in self isolation. P With over one million people visiting the These changes impacted the agency’s ability Library building in person each year, the State to meet its budget targets and key performance Library is focussed on ensuring visitors are met indicators while fulfilling its strategic objectives. with contemporary, attractive, functional and P As part of the implementation of the WA accessible spaces that showcase the State’s Public Libraries Strategy, the Library Board heritage document collections and library is leading the introduction of a new model to services. During the year minor works were better support public library service delivery undertaken to paint and re-carpet some public in the State. Following endorsement of a areas in the building and to reconfigure the framework for a new tiered model by both State information service point in the JS Battye Library and local government stakeholders in 2019, of West Australian History to offer the public implementation has progressed well and will a single point of access to the State Heritage continue through 2020–2021. Central to this Collection (State Library) and the State Archives has been the transfer of control of existing (State Records Office of Western Australia). public library materials from State to local governments and the development of a cash and notional (in-kind) grants process for the allocation of annual State Government funding that is not limited to the purchase of physical library stock, but could be used for technological infrastructure, innovative programs and services or other defined priorities. These changes will enable future flexibility in how local government receives support from the State Government and drive new and innovative service offerings for the community. 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA 41 SECTION 5: DISCLOSURES AND LEGAL COMPLIANCE

of Treasury. Without the carry-forward, the Library Board’s ability to meet its obligations to acquire Western Australian heritage and other materials for the MINISTERIAL DIRECTIVES benefit of the State and the people of Western Australia would be significantly No Ministerial directives were received during the year. impacted. Employment and industrial relations OTHER FINANCIAL DISCLOSURES The full time equivalent (FTE) staffing as at 30 June 2020 was 139.49 compared to Pricing policies of services provided 123.47 for the previous financial year. All fees and charges are reviewed annually according to approved methodologies and adjusted in line with Department of Treasury advice. Fees and charges for Employment Category Women Men Total services provided and for venue and equipment hire are available on the Library’s 2018 2019 2020 2018 2019 2020 2018 2019 2020 website s slwa.wa.gov.au/our-services/fees-charges Permanent, Full-Time 63 50 56 40 29 28 103 79 84 Permanent, Part-Time 49 53 48 2 9 8 51 62 56 Capital works expenditure summary Fixed Term, Full-Time 6 3 9 3 0 2 9 3 11 Capital expenditure in 2019–2020 totalled $9.289 million against a total revised Fixed Term, Part-Time 7 2 12 3 0 3 10 2 15 budget of $9.692 million. Casual paid on 30 June 0 0 0 0 0 0 0 0 0 Capital funds were predominantly spent on acquiring public library, general Other 0 2 0 1 1 0 1 3 0 reference and heritage materials. Total Headcount 125 110 125 49 39 41 174 149 166 Capital Works Funding Allocations 2019–2020 Library materials funding $9,642,000 Staff development Approved carry-overs from 2018–2019 ($50,000) The State Library is committed to staff development and during the year Total 2019–2020 Capital Works Funding (Revised Budget) $9,692,000 employees across the agency attended various professional development Capital Works Expenditure opportunities relevant to their role. 2019–2020 capital expenditure $9,288,831 The State Library is participating in the Culturally Safe Libraries Program run by Funds Remaining: NSLA libraries from 2019–2021. As part of this program all staff are required to Library materials carry-forward $403,169 complete online foundation training that is aimed at transforming the standard of Total Funds Remaining $403,169 Aboriginal and Torres Strait Islander cultural competency throughout the agency. Total 2019–2020 Capital Works Revised Budget $9,692,000 During the year, staff completed more than 40,000 minutes of this training. In March 2020, the State Library rolled out an online learning and development The library materials underspend of $403,169 is due to an underspend in public platform with courses progressively released to staff. The following courses are library materials acquisitions ($17,063) and an underspend in general reference currently available to staff: and heritage materials acquisitions ($386,106). The latter underspend largely P arose because of the inherent difficulties in planning for the purchase of Western Accountable and Ethical Decision Making; Australian heritage materials that do not come to market on a predictable P Corporate Induction for State Library staff; basis and prices paid vary significantly according to market conditions and the P Emergency Procedures; and materials available. P Workplace Health and Safety. Approval to carry-forward the underspend will be sought from the Department 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA 42

Training opportunities for community members The State Library is committed to providing opportunities for people to gain Expenditure was incurred in the following areas: skills and work opportunities with the agency. In 2019–2020 the Library hosted a school-based trainee, provided project-based placements for nine university Advertising agencies Nil students and four TAFE students and work experience for two high-school Market research organisations Nil students. Demonstrating that these opportunities are a pathway to employment, Polling organisations Nil the 2018–2019 school-based trainee is now working in a fulltime position at Direct mail organisations Nil the Library. Media advertising organisations $60.40 State Law Publisher $60.40 Workers compensation Recruitment advertising $2,470.42 One claim for compensation was lodged in 2019–2020. This compares with two Australian Library and Information Association $2,140.00 claims recorded in 2018–2019. Initiative Media $330.42

GOVERNANCE DISCLOSURES Disability Access and Inclusion Plan Insurance The following is a report against the outcomes of the Library’s Disability Access Insurance premiums were paid to indemnify any director against a liability and Inclusion Plan (DAIP) 2019–2023. The State Library works with the State incurred under sections 13 and 14 of the Statutory Corporations (Liability of Records Office to implement a plan to develop facilities, collections and services Directors) Act 1996. The amount paid for Directors and Officers liability insurance for people with disabilities. for the period 11 November 2019 to 11 November 2020 was $5,741.29. Outcome 1: People with disabilities have the same opportunities as other Board and Committee remuneration people to access the services of, and any events organised by, the State Board members received no remuneration and the Library Board is not listed Library of Western and the State Records Office of Western Australia. on the Register of Government Boards and Committees published by the P Access requirements are considered when planning all functions and events Department of Premier and Cabinet. conducted by the Library. Auslan interpreters were used for some sessions of the State Library’s Disrupted Festival of Ideas 2019. Sessions were also OTHER LEGAL REQUIREMENTS available online. Act of Grace payments P Access information is included on the State Library website and the The State Library made no Act of Grace payments under Section 80 of the What’s On printed guide. Financial Management Act 2006 in 2019–2020. P The State Library partnered with Kalparrin and the AWESOME Festival, to present an exhibition – Super Power Kids – showcasing the stories of Unauthorised use of credit cards 33 Western Australian children living with disabilities. Photographs and State Library staff hold corporate credit cards where their functions warrant video by award-winning artists, Rachel Callander and Nathan Maddigan, usage of this facility. Cardholders are reminded of their obligations under the were presented alongside stories about each child’s unique superpower. Department’s Purchasing Card Policy. There were no instances of unauthorised Kalparrin is a not-for-profit organisation that provides information and access use for the financial year. to practical and emotional support to families and carers of children with Advertising additional needs. P In accordance with section 175ZE of the Electoral Act 1907, the State Library The State Government through the State Library continues to provide funding incurred the following expenditure in media and recruitment advertising. to VisAbility for the provision of a public library service to members of the community that have a print disability. Total expenditure for 2019–2020 was $2,530.82. 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA 43

P The State Library’s Better Beginnings family literacy program supports P A DAIP Committee was established to guide the work of the agencies in parents in reading to children to build early literacy development. Better fulfilling planned outcomes for people with disabilities. Beginnings provides resources specifically for families with parents and / or P An online training course has been developed for all staff as an introduction children with disabilities including Braille and audio versions. Packs were also to engaging with people with disabilities, including patrons of the State provided to VisAbility and Perth Children’s Hospital for use by Occupational Library and colleagues they work with. Therapists working directly with families. Lending kits that model using P Evacuation training and procedures include information for dealing with resources from around the home to create sensory aspects to picture books patrons and staff with disabilities. are also available for families to borrow for free from their public library. P The Better Beginnings at Home Story Time series, which commenced Outcome 5: People with disabilities have the same opportunities as other during COVID-19, featured videos with captions and were made available on people to make complaints to the State Library of Western Australia or the YouTube. A session was recorded with Auslan interpreters in June 2020. State Records Office of Western Australia. P There are a number of mechanisms for patrons to make complaints – online Outcome 2: People with disabilities have the same opportunities as other and paper-based. There are no special provisions for people with disabilities people to access the buildings and other facilities of the State Library of to make a complaint. Staff are instructed to assist a patron making a Western Australia and the State Records Office of Western Australia. complaint if requested. P The State Library makes available materials suitable for people with disabilities in the State-wide public library collection. Materials available in Outcome 6: People with disabilities have the same opportunities as other the State’s 233 public libraries include: large print books, DVDs and audio people to participate in any public consultation by the State Library of books. All Western Australian public library members are also able to access Western Australia or the State Records Office of Western Australia. 90,000 ebooks, eaudiobooks and 3,800 emagazine titles. Access is free to P No public consultation was carried out in 2019–2020. anyone that has an Internet connection and a smartphone, tablet or personal Outcome 7: People with disabilities have the same opportunities as other computer. A free streaming service for films is also available. Most online people to obtain and maintain employment with the State Library of Western resources are available in formats suitable for people with disabilities. Australia or the State Records Office of Western Australia. P The State Library’s website was updated with accessibility information. P Tailored to an individual’s specific support needs, reasonable workplace Outcome 3: People with disabilities receive information in a format that will adjustments are made to accommodate staff and volunteers who identify as enable them to access that information as readily as other people are able to having a disability. access it. P The State Library has contracted the Spine and Limb Association to manage P Alternative formats for publications and information are available on request. the discard of public library materials. Approximately 300,000 materials are discarded from public libraries each year. This contract provides meaningful P The State Library offers an online Ask a Librarian and a Chat with Us service employment to people with disabilities. (launched May 2020) for people who cannot visit the Library in person or who have trouble with verbal communication or hearing. These services are free. P The State Library has a contract with Activ to prepare Better Beginnings packs for distribution to families across the State. This contract provides Outcome 4: People with disabilities receive the same level and quality of meaningful employment to people with disabilities. service from the staff of the State Library of Western Australia and the State Records Office of Western Australia as other people receive from the staff of Compliance with public sector standards and ethical codes the State Library of Western Australia and State Records Office of Western The Department of Local Government, Sport and Cultural Industries (DLGSC) Australia. worked with the culture and the arts portfolio agencies, including the State P Meetings were held to brief staff about the new State Library and State Library, to ensure that legislative and public sector compliance was achieved. The Records Office DAIP 2019–2023. DLGSC Human Resources team provided services to the State Library to support its specific workplace needs, including the development and implementation of 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA 44 human resource policies, industrial relations advice and the provision of payroll families and participation as a host agency in the Public Sector Commission’s services. Aboriginal Traineeship and School-based Youth programs. Library staff are provided access to the human resources policies, procedures Occupational safety, health and injury management and guidelines that govern their employment. The State Library operates under the Department of Local Government, Sport and The Library continued to promote accountable and ethical business practice by: Cultural Industries’ Occupational Safety and Health Policy and the State Library’s P requiring new staff to complete Accountable and Ethical Decision-Making Management Commitment Statement. The Library’s senior management is training; and committed to ensuring that all employees, patrons and contractors are safe from injuries and risks to health while they are at work or visiting the Library P communicating the agency’s Code of Conduct. building. They accept that employee and patron health and safety is primarily a In 2019–2020, the State Library recorded: responsibility of management. Specific policies, work practices and procedures P no breaches of the Public Sector Standards in Human Resource compliant with the Occupational Safety and Health Act 1984 have been Management; developed to address hazards and hazardous work processes in the workplace.

P one breach of the Public Sector Code of Ethics or the agency’s Code Results, targets and commentary for of Conduct; State Library of Western Australia 2019–2020 P no formal grievances; Results Results Comments 2018–2019 2019–2020 Targets towards targets P no incidence of misconduct; and Number of fatalities 0 0 0 Target Achieved P no Public Interest Disclosures. 0 or 10% Lost time injury and /or 0.0 0.0 reduction in Target Achieved disease (LTI/D) incidence Recordkeeping Plan incidence rate During 2019–2020, staff continued to receive assistance with recordkeeping 0 or 10% Lost time injury and / or 0 0 reduction in Target Achieved requirements and guidance in using the functionality of the records management disease (LTI/D) severity rate severity rate software and database. Percentage of injured workers Greater than or returned to work within Freedom of Information equal to 80% (i) 100% (i) 100% Target Achieved (i) 3 weeks and return to work Under Schedule 2 of the Freedom of Information Regulations 1993, the within 26 weeks Department of Local Government, Sport and Cultural Industries manages all (ii) 26 weeks applications for access to State Library corporate documents and information. Government building training policy During the year, the Library provided documents and information for access No contracts subject to this policy were awarded during the year. decisions to be made by the Department on two access applications. No applications to review these decisions were received. Risk management

GOVERNMENT POLICY REQUIREMENTS The Library Board has oversight of risk management at the State Library through the Board’s Audit and Risk Management Committee. Recommendations from an Substantive equality audit of the Library’s Risk Management Framework continued to be actioned. The The Library is committed to the elimination of systemic discrimination from all formal review of the Operational Risk Register by Directorates was approved in its policies, practices and services. As one of the State’s most visited cultural May 2020 and treatment action plans are being developed and implemented. The institutions, patrons come from diverse backgrounds and strategies are in place Strategic Risk Register will be reviewed in 2020–2021. to ensure that anyone can understand and access the agency’s services. Some The State Library reviewed and activated its Pandemic Plan in February 2020 examples of initiatives include the Better Beginnings program for Aboriginal 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA 45 in response to the emerging COVID-19 pandemic. in several areas including the acquisition of public The early activation allowed for planning for library stock, Library collection stocktakes and communications and human resource requirements valuation processes, staff time recording and to be in place for staff and for stocks of consumables leave management and ongoing compliance with like hand sanitiser and face masks to be procured. State Supply Policies. Management has adopted A Pandemic Team was established comprising of all, and since implemented most, of the audit Directors and representatives from communications, recommendations. human resources, ICT and policy areas. The Integrity team met daily, then as required, as the agency’s COVID-19 response evolved. In December 2019, the Public Sector Commission released its Integrity Strategy for WA Public Detailed risk assessments were carried out in Authorities 2020–2023. The State Library and State preparation for services delivered during the Records Office have committed to implementing the COVID-19 closure and the Library’s reopening to Strategy to guarantee services represent exceptional the public on 18 May 2020, to ensure controls were public value, operate with integrity and ensure high in line with the Library’s COVID Safety Plan and community confidence is maintained. Government directions and advice. While the primary responsibility for operating with Internal audit integrity lies with leaders and individuals in public In compliance with Section 53(1)(d) of the Financial authorities, the agency must have a clear, focused Management Act 2006 and Treasurer’s Instruction and consistent approach to integrity which aligns to 1201, the Library Board has established and is the Strategy. In May 2020, an Integrity Leadership maintaining an effective internal audit function to Group was established. Over the next 12 months, improve governance, risk management and internal the Group will identify, oversee and evaluate key controls within the agency. The role of the internal initiatives and activities delivered through the audit is contained in the Audit and Risk Charter Integrity Review Project, which commenced in as endorsed by the Audit and Risk Management April 2020. Committee and approved by the Library The Project aims to increase awareness of Board. To fully comply with revised Treasurer’s integrity, strengthen policy and process and staff Instruction1201(3), the Committee is independently understanding of their responsibilities to prevent chaired by a suitably qualified person who is not misconduct. Initiatives will focus on communicating, employed by the State Library. promoting and maintaining a culture of integrity The Library’s internal audit function, in conjunction across the agency. with the Department of Local Government, Sport and Cultural Industries’ internal audit function, has completed planned and ad hoc audits. Meaningful and practical audit recommendations were made

Dusting books on Battye Library shelves in 1966. This year, COVID-19 gave the Library an opportunity to clean collections and shelving. s 7622B/93 P 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA 46

SECTION 6 Financial Statements 2019 2020 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA THE LIBRARY BOARD OF WESTERN AUSTRALIA 47 Certification of Financial Statements FOR THE REPORTING PERIOD ENDED 30 JUNE 2020

The accompanying financial statements of the Library Board of Western Australia have been prepared in compliance with the provisions of the Financial Management Act 2006 from proper accounts and records to present fairly the financial transactions for the reporting period ended 30 June 2020 and the financial position as at 30 June 2020.

At the date of signing we are not aware of any circumstances which would render the particulars included within the financial statements misleading or inaccurate.

James Dew Chief Finance Officer 3 September 2020

Hon. John Day Anne Banks-McAllister AM Chairman Member Library Board of Western Australia Library Board of Western Australia 3 September 2020 3 September 2020 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA 48 Independent Audit Opinion 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA 49 Independent Audit Opinion 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA THE LIBRARY BOARD OF WESTERN AUSTRALIA 50 Statement of Comprehensive Income FOR THE YEAR ENDED 30 JUNE 2020

Notes 2020 2019 Notes 2020 2019 $’000 $’000 $’000 $’000 COST OF SERVICES INCOME FROM STATE GOVERNMENT 3.1 Expenses Service appropriation 29,097 29,116 Employee benefits expense 2.1(a) 12,227 12,213 Assets/liabilities assumed/(transferred) - - Supplies and services 2.3 5,149 5,148 Services received free of charge 1,174 786 Depreciation and amortisation expense 4.1, 4.2, 4.3 11,827 12,195 Royalties for Regions Fund 250 250 Impairment losses 4.1 2,403 - Grants and subsidies from State Government - 30 Finance costs 6.2 - - Total income from State Government 30,521 30,182 Accommodation expenses 2.3 2,492 2,153 SURPLUS/(DEFICIT) FOR THE PERIOD (45,933) (412) Grants and subsidies 2.2 43,576 305 Other expenses 2.3 413 319 OTHER COMPREHENSIVE INCOME Total cost of services 78,087 32,333 Items not reclassified subsequently to profit or loss Income Changes in asset revaluation surplus 8.8 (2,830) (3,405) Revenue Total other comprehensive income (2,830) (3,405) User charges and fees 3.2 585 670 TOTAL COMPREHENSIVE INCOME FOR THE PERIOD (48,763) (3,817) Commonwealth grants and contributions 3.3 224 217 Interest revenue 3.4 14 32 Sponsorship revenue 3.5 10 - Bequest contributions 3.6 2 35 Other revenue 3.7 798 785 Total Revenue 1,633 1,739 Total income other than income from State Government 1,633 1,739 NET COST OF SERVICES 76,454 30,594

The Statement of Comprehensive Income should be read in conjunction with the accompanying notes. 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA THE LIBRARY BOARD OF WESTERN AUSTRALIA 51 Statement of Financial Position AS AT 30 JUNE 2020

Notes 2020 2019 Notes 2020 2019 $’000 $’000 $’000 $’000 ASSETS LIABILITIES Current Assets Current Liabilities Cash and cash equivalents 6.3 2,005 2,543 Payables 5.4 303 210 Restricted cash and cash equivalents 6.3 966 590 Contract liabilities 5.5 199 37 Receivables 5.1 412 338 Lease liabilities 6.1 2 - Amounts receivable for services 5.2 1,225 9,642 Employee related provisions 2.1(b) 2,293 2,139 Other current assets 5.3 648 559 Other current liabilities 5.6 16 20 Total Current Assets 5,256 13,672 Total Current Liabilities 2,813 2,406

Non-Current Assets Non-Current Liabilities Restricted cash and cash equivalents 6.3 1,644 1,598 Employee related provisions 2.1(b) 513 499 Amounts receivable for services 5.2 30,002 19,074 Total Non-Current Liabilities 513 499 Property, plant and equipment 4.1 474 42,906 TOTAL LIABILITIES 3,326 2,905 Right-of-use assets 4.2 39,212 - NET ASSETS 144,124 192,887 Library collections 4.1 70,862 118,542 EQUITY 8.8 Intangible assets 4.3 - - Contributed equity 57,305 57,305 Total Non-Current Assets 142,194 182,120 Reserves 40,485 87,296 TOTAL ASSETS 147,450 195,792 Accumulated surplus 46,334 48,286 TOTAL EQUITY 144,124 192,887

The Statement of Financial Position should be read in conjunction with the accompanying notes. 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA THE LIBRARY BOARD OF WESTERN AUSTRALIA 52 Statement of Changes in Equity FOR THE YEAR ENDED 30 JUNE 2020

Contributed Reserves Accumulated Total equity Note equity surplus ($’000) ($’000) ($’000) ($’000) Balance at 30 June 2018 57,305 90,701 48,698 196,704 Changes in accounting policy or correction of prior period errors - - - - Restated balance at 1 July 2018 57,305 90,701 48,698 196,704 Deficit - - (412) (412) Other comprehensive income 8.8 - (3,405) - (3,405) Total comprehensive income for the period - (3,405) (412) (3,817) Transaction with owners in their capacity as owners: 8.8 Capital appropriations - - - - Total - - - - Balance at 30 June 2019 57,305 87,296 48,286 192,887 Balance at 1 July 2019 57,305 87,296 48,286 192,887 Initial application of AASB 16 - (43,981) 43,981 - Initial application of AASB 15/1058 - - - - Restated balance at 1 July 2019 57,305 43,315 92,267 192,887 Deficit - - (45,933) (45,933) Other comprehensive income 8.8 - (2,830) - (2,830) Total comprehensive income for the period - (2,830) (45,933) (48,763) Transaction with owners in their capacity as owners: 8.8 Capital appropriations - - - - Total - - - - Balance at 30 June 2020 57,305 40,485 46,334 144,124

The Statement of Changes in Equity should be read in conjunction with the accompanying notes. 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA THE LIBRARY BOARD OF WESTERN AUSTRALIA 53 Statement of Cash Flows FOR THE YEAR ENDED 30 JUNE 2020

Notes 2020 2019 Notes 2020 2019 $’000 $’000 $’000 $’000 CASH FLOWS FROM STATE GOVERNMENT CASH FLOWS FROM INVESTING ACTIVITIES Service appropriation 16,944 16,904 Payments State Government grants and subsidies - 30 Purchase of non-current physical assets (9,506) (8,945) Capital appropriation - - Net cash (used in) investing activities (9,506) (8,945) Holding account drawdowns 9,642 9,671 CASH FLOWS FROM FINANCING ACTIVITIES Royalties for Regions Fund 250 250 Payments Net cash provided by State Government 26,836 26,855 Principal elements of lease payments (6) (10) Utilised as follows: Net cash (used in) financing activities (6) (10) CASH FLOWS FROM OPERATING ACTIVITIES Cash and cash equivalents at the beginning of the 4,731 4,660 Payments reporting period Employee benefits (11,960) (12,587) Net increase/(decrease) in cash and cash (116) 71 equivalents Supplies and services (4,971) (5,190) Cash and cash equivalents at the end of the Finance costs - - 6.3 4,615 4,731 reporting period Accommodation (1,571) (1,543) Grants and subsidies (233) (305) GST payments on purchases (1,494) (1,419) Other payments (409) (185) Receipts Sales of goods and services - - User charges and fees 514 595 Commonwealth grants and contributions 224 217 Interest received 19 33 Sponsorship revenue 10 - GST receipts on sales 155 134 GST receipts from taxation authority 1,225 1,396 Other receipts 1,051 1,025 Net cash (used in) operating activities (17,440) (17,829)

The Statement of Cash Flows should be read in conjunction with the accompanying notes. 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA THE LIBRARY BOARD OF WESTERN AUSTRALIA 54 Summary of Consolidated Account Appropriations FOR THE YEAR ENDED 30 JUNE 2020

2020 2020 2020 2020 Budget Estimate Supplementary Revised Budget Actual Variance Funding ($’000) ($’000) ($’000) ($’000) ($’000) Delivery of Services Item 74 Net amount appropriated to deliver services 28,821 - 28,821 28,821 - Section 25 Transfer of service appropriation - - - - - Amount Authorised by Other Statutes Salaries and Allowances Act 1975 276 - 276 276 - Total appropriations provided to deliver services 29,097 - 29,097 29,097 - GRANT TOTAL 29,097 - 29,097 29,097 -

No supplementary income was received by the Library Board. 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA THE LIBRARY BOARD OF WESTERN AUSTRALIA 55 Notes to the Financial Statements FOR THE YEAR ENDED 30 JUNE 2020

1. BASIS OF PREPARATION accounting and using the historical cost convention. determination whether there is reasonable certainty The Library Board of Western Australia (herein Certain balances will apply a different measurement around exercising extension and termination options, after referred to as ‘the Library Board’) is a WA basis (such as the fair value basis). Where this is the identifying whether payments are variable or fixed in Government entity and is controlled by the State of case the different measurement basis is disclosed substance and determining the stand-alone selling Western Australia, which is the ultimate parent. The in the associated note. All values are rounded to the prices for lease and non-lease components. Library Board is a not-for-profit entity (as profit is not nearest thousand dollars ($’000). Estimation uncertainty that may arise is the its principal objective). Judgements and estimates estimation of the lease term, determination of the A description of the nature of its operations and Judgements, estimates and assumptions are appropriate discount rate to discount the lease its principal activities have been included in the required to be made about financial information payments and assessing whether the right-of-use ‘Overview’ which does not form part of these being presented. The significant judgements and asset needs to be impaired. financial statements. estimates made in the preparation of these financial AASB 1058: Key judgements include determining These annual financial statements were authorised statements are disclosed in the notes where the timing in the satisfaction of obligations and for issue by the Accountable Authority of the Library amounts affected by those judgements and/or judgements used in determining whether funds Board on 3 September 2020. estimates are disclosed. Estimates and associated are restricted. assumptions are based on professional judgements Statement of compliance Refer to Note 8.2 for the impact of the initial derived from historical evidence and various other application and the practical expedients applied in These general purpose financial statements have factors that are believed to be reasonable under the the initial recognition. been prepared in accordance with: circumstances. Contributed equity 1. The Financial Management Act 2006 (FMA) Significant judgements and estimates have been 2. The Treasurer’s instructions (TIs) made to meet the requirements of the new standards AASB Interpretation 1038 Contributions by Owners Made to Wholly-Owned Public Sector 3. Australian Accounting Standards (AASs) – AASB 15, AASB 16 and AASB 1058. Entities requires transfers in the nature of equity Reduced Disclosure Requirements AASB 15: Key judgements include determining contributions, other than as a result of a restructure 4. Where appropriate, those AAS paragraphs the timing of revenue from contracts with of administrative arrangements, to be designated applicable for not-for-profit entities have customers in terms of timing of satisfaction of by the Government (the owner) as contributions been applied. performance obligations and determining the by owners (at the time of, or prior, to transfer) transaction price and the amounts allocated to The Financial Management Act 2006 and the before such transfers can be recognised as equity performance obligations. Treasurer’s instructions take precedence over AASs. contributions. Capital appropriations have been Several AASs are modified by TIs to vary application, Estimation uncertainty include determining the designated as contributions by owners by TI 955 disclosure format and wording. Where modification transaction prices (estimating variable consideration, Contributions by Owners Made to Wholly Owned is required and has had a material or significant adjusting the consideration for the time value of Public Sector Entities and have been credited financial effect upon the reported results, details of money and measuring non-cash considerations), directly to Contributed Equity. that modification and the resulting financial effect allocating the transaction price, including estimating The transfers of net assets to/from other are disclosed in the notes to the financial statements. stand-alone selling prices and allocating discounts agencies, other than as a result of a restructure of and variable consideration. Basis of preparation administrative arrangements, are designated as AASB 16: Key judgements to be made for AASB contributions by owners where the transfers are non- These financial statements are presented in 16 include identifying leases within contracts, discretionary and non-reciprocal. Australian dollars applying the accrual basis of 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA THE LIBRARY BOARD OF WESTERN AUSTRALIA 56 Notes to the Financial Statements FOR THE YEAR ENDED 30 JUNE 2020

2. USE OF OUR FUNDING Employee Benefits: Include wages, salaries 2020 2019 Expenses incurred in the delivery of services and social contributions, accrued and paid leave $’000 $’000 entitlements and paid sick leave, profit-sharing This section provides additional information Current and bonuses; and non-monetary benefits (such as about how the Library Board’s funding is applied Employee benefits provisions medical care, housing, cars and free or subsidised (a) and the accounting policies that are relevant for Annual leave 854 760 goods or services) for employees. (b) an understanding of the items recognised in the Long service leave 1,227 1,191 (c) financial statements. The primary expenses incurred Termination benefits: Payable when employment Provision for Purchased Leave 3 (4) by the Library Board in achieving its objectives and is terminated before normal retirement date, or 2,084 1,947 the relevant notes are: when an employee accepts an offer of benefits Other provisions in exchange for the termination of employment. Employment on-costs(d) 209 192 Notes 2020 2019 Termination benefits are recognised when the 209 192 $’000 $’000 Total current employee Library Board is demonstrably committed to 2,293 2,139 Employee benefits related provisions 2.1(a) 12,227 12,213 terminating the employment of current employees expenses according to a detailed formal plan without Non-current Employee related Employee benefits provisions 2.1(b) 2,806 2,638 possibility of withdrawal or providing termination (b) provisions benefits as a result of an offer made to encourage Long service leave 468 457 Grants and subsidies 2.2 43,576 305 voluntary redundancy. Benefits falling due more than 468 457 Other expenditure 2.3 8,054 7,622 12 months after the end of the reporting period are Other provisions discounted to present value. Employment on-costs(d) 45 42 2.1(a) Employee benefits expenses 45 42 Superannuation: The amount recognised in profit Total non-current employee 2020 2019 513 499 or loss of the Statement of Comprehensive Income related provisions $’000 $’000 comprises employer contributions paid to the GSS Total employee related 2,806 2,638 Employee benefits 11,123 10,918 (concurrent contributions), the WSS, the GESBs, or provisions Termination benefits - 174 other superannuation funds. (a) Annual leave liabilities: Classified as current as Superannuation – defined 1,103 1,116 AASB 16 Non-monetary benefits: Non-monetary there is no unconditional right to defer settlement contribution plans employee benefits, that are employee benefits for at least 12 months after the end of the Total employee benefits expenses, predominantly relate to the provision 12,226 12,208 reporting period. expenses of vehicle benefits and are measured at the cost The provision for annual leave is calculated at the Add: AASB 16 Non-monetary 2 9 incurred by the Library Board. benefits present value of expected payments to be made 2.1(b) Employee related provisions Less: Employee contributions (1) (4) in relation to services provided by employees up to the reporting date. Net employee benefits 12,227 12,213 Provision is made for benefits accruing to employees in respect of wages and salaries, annual leave and long service leave for services rendered up to the reporting date and recorded as an expense during the period the services are delivered. 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA THE LIBRARY BOARD OF WESTERN AUSTRALIA 57 Notes to the Financial Statements FOR THE YEAR ENDED 30 JUNE 2020

2.1(b) Employee related provisions (continued) (d) Employment on-costs: The settlement of annual calculating the Library Board’s long service leave (b) Long service leave liabilities: Unconditional and long service leave liabilities gives rise to provision. These include: long service leave provisions are classified as the payment of employment on-costs including – expected future salary rates current liabilities as the Library Board does not workers’ compensation insurance. The provision – discount rates have an unconditional right to defer settlement of is the present value of expected future payments. – employee retention rates; and the liability for at least 12 months after the end of Employment on-costs, including workers’ – expected future payments the reporting period. compensation insurance, are not employee Changes in these estimations and assumptions may Pre-conditional and conditional long service leave benefits and are recognised separately as liabilities and expenses when the employment impact on the carrying amount of the long service provisions are classified as non-current liabilities leave provision. Any gain or loss following revaluation because the Library Board has an unconditional to which they relate has occurred. Employment on-cost are included as part of ‘Other expenses, of the present value of long service leave liabilities is right to defer the settlement of the liability until recognised as employee benefits expense. the employee has completed the requisite years Note 2.3 (apart from the unwinding of the of service. discount [finance cost])’ and are not included as 2.2 Grants and subsidies part of the Library Board’s ‘employee benefits The provision for long service leave is calculated 2020 2019 expense’. The related liability is included in at present value as the Library Board does not $’000 $’000 ‘Employment on-costs provision’. expect to wholly settle the amounts within 12 Recurrent months. The present value is measured taking Employment on-cost provision Public library materials 43,343 - into account the present value of expected future Carrying amount at start of period 234 323 (Local Governments)(a) payments to be made in relation to services Additional/(reversals of) provisions Regional subsidies 48 117 provided by employees up to the reporting 20 (89) recognised Visability Inc (formerly the 185 185 date. These payments are estimated using the Payments/other sacrifices of Association for the Blind) remuneration rate expected to apply at the time - - economic benefits Other grants and subsidies - 3 of settlement, and discounted using market yields Carrying amount at end of 254 234 Total grants and subsidies 43,576 305 at the end of the reporting period on national period government bonds with terms to maturity that (a) On 1 July 2020, the Library Board will implement match, as closely as possible, the estimated Key sources of estimation uncertainty – long a new model for public library services in future cash outflows. service leave Western Australia. This strategy will result in the (c) Purchased leave liabilities: Classified as current Key estimates and assumptions concerning the introduction of a new multi-tiered support model where there is no unconditional right to defer future are based on historical experience and various for public libraries, determined by the ability to settlement for at least 12 months after the end of other factors that have a significant risk of causing a meet agreed criteria for service provision and the reporting period. material adjustment to the carrying amount of assets population size and the introduction of a new and liabilities within the next financial year. cash and notional (in-kind) grants based model Several estimates and assumptions are used in for the allocation of annual State Government 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA THE LIBRARY BOARD OF WESTERN AUSTRALIA 58 Notes to the Financial Statements FOR THE YEAR ENDED 30 JUNE 2020

2.2 Grants and subsidies (continued) 2.3 Other expenditure funding that is not limited to the purchase of physical library stock but could 2020 2019 also be used for technological infrastructure, innovative programs and $’000 $’000 services or other defined priorities. To facilitate this change, control of public Supplies and services library materials purchased by the Library Board and held in public libraries Communications 24 72 has been transferred to relevant local government authorities. Accordingly, the Consultants and contractors 30 68 Public Library Collection at cost has been derecognised as at 30 June 2020 Consumables 1,042 918 and a corollary in-kind grants expense ($43.343 million) has been recognised Repairs & maintenance – software 304 369 in the Statement of Comprehensive Income. Travel 45 68 Transactions in which the Library Board provides goods, services, assets Insurance premiums 80 86 (or extinguishes a liability) or labour to another party without receiving Lease/hire 57 73 approximately equal value in return are categorised as ‘Grant expenses’. Online Information access fees 1,730 1,819 Grants can either be operating or capital in nature. Freight and cartage 259 258 Professional Services 459 310 Grants can be paid as general purpose grants which refer to grants that are Printing 89 163 not subject to conditions regarding their use. Alternatively, they may be paid Licences 83 37 as specific purpose grants which are paid for a particular purpose and/or Digitisation services 597 544 have conditions attached regarding their use. Website development 120 1 Grants and other transfers to third parties (other than contributions to owners) Other 230 363 are recognised as an expense in the reporting period in which they are paid Total supplies and services expenses 5,149 5,149 or payable. They include transactions such as: grants, subsidies, personal Accommodation expenses benefit payments made in cash to individuals and other transfer payments Repairs and maintenance – building 989 709 made to local government and not-for-profit organisations. Cleaning 363 360 Security 422 430 Utilities 686 623 Other 32 32 Total accommodation expenses 2,492 2,154 Other expenses Bad and doubtful debts(a) 9 - Expected credit losses expense 1 5 Workers’ compensation insurance 249 103 Prizes paid 90 5 Audit fees(b) 45 42 Refund of prior year receipts 7 30 Other 12 134 Total other expenses 413 319 Total other expenditure 8,054 7,622 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA THE LIBRARY BOARD OF WESTERN AUSTRALIA 59 Notes to the Financial Statements FOR THE YEAR ENDED 30 JUNE 2020

2.3 Other expenditure (continued) Notes 2020 2019 (a) See also Note 8.10 ‘Supplementary Financial Information’. $’000 $’000 (b) See also Note 8.7 ‘Remuneration of auditor’. Income from State Government 3.1 30,521 30,182 User charges and fees 3.2 585 670 Supplies and services: recognised as an expense in the reporting period Commonwealth grants and contributions 3.3 224 217 in which they are incurred. The carrying amounts of any materials held for Interest revenue 3.4 14 32 distribution are expensed when the materials are distributed. Sponsorship revenue 3.5 10 - Accommodation expenses are recognised as expenses as incurred. Bequest contributions 3.6 2 35 Other operating expenses: generally represent the day-to-day running costs Other revenue 3.7 798 785 incurred in normal operations. 3.1 Income from State Government Building maintenance and equipment repairs and maintenance: recognised Notes 2020 2019 as expenses as incurred, except where they relate to the replacement of a $’000 $’000 significant component of an asset. In that case, the costs are capitalised and Appropriation received during the period: depreciated. Service appropriation(a) 29,097 29,116 Expected credit losses is an allowance of trade receivables and is measured 29,097 29,116 at the lifetime expected credit losses at each reporting date. The Library Board Assets transferred from/(to) other State (b) has established a provision matrix that is based on its historical credit loss government agencies during the period: experience, adjusted for forward-looking factors specific to the debtors and the Assets transferred from DLGSC - Office Equipment - - economic environment. Please refer to note 5.1 Allowance for Impairment of Total assets transferred - - Trade Receivables. Services received free of charge from other State Government agencies during the period: Employee on-cost: includes workers’ compensation insurance and other Determined on the basis of the following estimates employment on-costs. The on-costs liability associated with the recognition provided by agencies: of annual and long service leave liabilities is included at Note 2.1(b) Employee State Solicitors Office - 17 related provisions. Superannuation contributions accrued as part of the provision Department of Local Government, Sport and for leave are employee benefits and are not included in employment on-costs. Cultural Industries Operational appropriation 1,174 769 3. OUR FUNDING SOURCES Total services received 1,174 786 How we obtain our funding Royalties for Regions Fund: This section provides additional information about how the Library Board obtains Regional Community Services Account(c) 250 250 its funding and the relevant accounting policy notes that govern the recognition Total Royalties for Regions Fund 250 250 and measurement of this funding. The primary income received by the Library Grants and subsidies from State Government: Board and the relevant notes are: Global maintenance specific purpose funding - 30 Total grants and subsidies from State - 30 Government Total income from State Government 30,521 30,182 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA THE LIBRARY BOARD OF WESTERN AUSTRALIA 60 Notes to the Financial Statements FOR THE YEAR ENDED 30 JUNE 2020

3.1 Income from State Government (continued) The application of AASB 15 and AASB 1058 from Library Board typically satisfies its performance (a) Service Appropriations: are recognised as 1 July 2019 has had no impact on the treatment of obligations for these user fees and charges when income at the fair value of consideration received income from State Government. services have been provided and payments are received. in the period in which the Library Board gains 3.2 User charges and fees control of the appropriated funds. The Library Revenue is recognised at a point-in-time for service 2020 2019 Board gains control of appropriated funds at charges as these mainly relate to hiring venues and $’000 $’000 the time those funds are deposited in the bank equipment to customers. The Library Board typically Tenancy revenue 46 73 account or credited to the ‘Amounts receivable satisfies its performance obligations for these user for services’ (holding account) held at Treasury. User fees 79 118 fees and charges when services have been provided Service appropriations fund the net cost of Service charges 145 167 and payments are received. Recoveries lost and damaged services delivered. Appropriation revenue 315 312 Revenue is recognised at a point-in-time for books comprises the following: recoveries of lost and damaged books as these – cash component; and Total user charges and fees 585 670 mainly relate to recovering the replacement cost of lost and damaged library materials (as well as – a receivable (asset). Until 30 June 2019, revenue was recognised and an administration fee). The Library Board typically The receivable (holding account - note 5.2) measured at the fair value of consideration received satisfies its performance obligations in relation to comprises the following: or receivable. these user fees and charges when loaned materials – the budgeted depreciation expense for the From 1 July 2019, revenue is recognised at the are not returned or returned in damaged condition year; and transaction price when the Library Board transfers and payments are received. – any agreed increase in leave liabilities during control of the services to customers. Revenue is the year. recognised for the major activities as follows: 3.3 Commonwealth grants and contributions (b) Transfer of assets: from other parties are Revenue is recognised over-time for tenancy 2020 2019 recognised as income at fair value when the revenues as the Library Board has promised to $’000 $’000 Department of Territories – Indian assets are transferred. transfer the use of space within the Alexander 224 217 Ocean Territories Grant(a) (c) Regional Community Services Account: is Library Building for an agreed period of time. 224 217 a sub-fund within the over-arching ‘Royalties Revenues are non-commercial in nature and are for Regions Fund’. The recurrent funds are based on cost recovery of building related outgoings (a) The Library Board and the Commonwealth committed to projects and programs in WA such as cleaning and utilities amongst others. The Government have a Service Delivery Agreement regional areas and are recognised as income Library Board typically satisfies its performance for the provision of library services to the when the Library Board receives the funds. The obligations in relation to these user charges and fees Indian Ocean Territories (Christmas and Cocos Library Board has assessed Royalties for Regions when matching building related outgoings costs (Keeling) Islands). The Commonwealth agreements and concludes that they are not have been incurred. Government contributes to the Library Board within the scope of AASB 15 as they do not meet Revenue is recognised at a point-in-time for user the costs associated with these services, as the ‘sufficiently specific’ criterion. fees as these mainly relate to interlibrary loans, detailed below. photocopying fees and sales of photographs. The 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA THE LIBRARY BOARD OF WESTERN AUSTRALIA 61 Notes to the Financial Statements FOR THE YEAR ENDED 30 JUNE 2020

3.3 Commonwealth grants and contributions received and then assessed for recognition over 4. KEY ASSETS (continued) time or at a point in time as or when the Library Assets the Library Board utilises for economic Board satisfies obligations under the transfer. Opening balance of funds - 7 benefit or service potential Contributions received 224 217 3.6 Bequest contributions This section includes information regarding the key Cost of providing services (201) (224) Other 2 35 assets the Library Board utilises to gain economic benefits or provide service potential. The section Balance on hand 23 - Total bequest contributions 2 35 sets out both the key accounting policies and financial information about the performance of these Until 30 June 2019 Bequests: Revenue is recognised at fair value assets: Income from Commonwealth grants is recognised at when the Library Board obtains control over the assets comprising the contributions. Contributions fair value when the grant is receivable. Notes 2020 2019 of services are only recognised when a fair value $’000 $’000 From 1 July 2019 can be reliably determined and the services would Property, plant, Current grants are recognised as income when the be purchased if not donated. An assessment of equipment and library 4.1 71,336 161,448 grants are receivable. the performance obligation is undertaken for funds collections Right-of-use assets 4.2 39,212 - 3.4 Interest revenue received and then assessed for recognition over time or at a point in time as or when the Library Intangibles 4.3 - - 2020 2019 Board satisfies obligations under the transfer. Total key assets 110,548 161,448 $’000 $’000 Interest 14 32 3.7 Other revenue Total interest revenue 14 32 2020 2019 $’000 $’000 Interest: Revenue is recognised as the Recoup of prior year expense 9 14 interest accrues. Recoup of internal audit services 50 67 provided 3.5 Sponsorship revenue Subsidies 602 526 Sponsorship 10 - Insurance revenue - - Total sponsorship revenue 10 - Recoup of costs 33 4 Sponsorship: Revenue is recognised at fair value Other 104 174 when the Library Board obtains control over the Total other revenue 798 785 assets comprising the contributions. Contributions of services are only recognised when a fair value Other revenue: is recognised in the accounting can be reliably determined and the services would period in which the relevant performance obligations be purchased if not donated. An assessment of have been satisfied. the performance obligation is undertaken for funds 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA THE LIBRARY BOARD OF WESTERN AUSTRALIA 62 Notes to the Financial Statements FOR THE YEAR ENDED 30 JUNE 2020

4.1 Property, plant, equipment and library collections

Year ended 30 June 2020 Buildings and Furniture and State Library leasehold equip, Office Public Library collections WA Heritage improvements equip & Motor collections at (non WA) collections at Works of art at at cost vehicles at cost cost at cost fair value fair value Total $’000 $’000 $’000 $’000 $’000 $’000 $’000 1 July 2019 Gross carrying amount 46,473 3,482 45,110 24,320 66,006 4,664 190,055 Accumulated depreciation (3,918) (3,131) - (21,558) - - (28,607) Accumulated impairment loss ------Carrying amount at start of period 42,555 351 45,110 2,762 66,006 4,664 161,448 Corrections of prior period errors ------Additions - 229 8,595 212 445 14 9,495 Transfers (42,194) - - - - - (42,194) Disposals ------Revaluation increments/(decrements) - - - - (2,671) 4 (2,667) Derecognition(a) - - (43,343) - - - (43,343) Change in accounting estimates - - - - (163) - (163) Depreciation (279) (188) (10,362) (411) - - (11,240) Carrying amount at 30 June 2020 82 392 - 2,563 63,617 4,682 71,336 Gross carrying amount 4,281 3,614 - 24,532 63,617 4,682 100,726 Accumulated depreciation (4,199) (3,222) - (21,969) - - (29,390)

Property, plant and equipment Initial recognition Items of property, plant and equipment, costing $5,000 or more are measured initially at cost. Where an asset is acquired for no cost or significantly less than fair value, the cost is valued at its fair value at the date of acquisition. Items of property, plant and equipment costing less than $5,000 are immediately expensed direct to the Statement of Comprehensive Income (other than where they form part of a group of similar items which are significant in total). Assets transferred as part of a machinery of government change are transferred at their fair value. The cost of a leasehold improvement is capitalised and depreciated over the shorter of the remaining term of the lease or the estimated useful life of the leasehold improvement. 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA THE LIBRARY BOARD OF WESTERN AUSTRALIA 63 Notes to the Financial Statements FOR THE YEAR ENDED 30 JUNE 2020

4.1 Property, plant, equipment and library facilitate this change, control of public library 4.1.1 Depreciation and impairment collections (continued) materials purchased by the Library Board and Charge for the period Subsequent measurement held in public libraries has been transferred to relevant local government authorities. 2020 2019 All items of property, plant and equipment are stated Notes Accordingly, the Public Library Collection at $’000 $’000 at historical cost less accumulated depreciation and cost has been derecognised as at 30 June 2020 Depreciation accumulated impairment losses. and a corollary in-kind grants expense ($43.343 Plant, equipment and 4.1 188 258 Library Collections million) has been recognised in the Statement of vehicles Capitalisation/expensing of assets Comprehensive Income. Buildings 4.1 279 1,209 Four classes of Library Collections held by the Subsequent measurement Library collections (Public 4.1 10,362 10,315 Library Stock) Library Board have been identified for financial State Library Collections are valued at historic 4.1 accounting purposes - Public Library Stock cost less an amortisation adjustment based on Library collections (State 411 413 Library) Collections, State Library Collections, Heritage the estimated average life of the collection, and Total depreciation for the Collections and Works of Art. All items added to the accumulated impairment losses. Public Library Stock 11,240 12,195 period Public Library Stock and State Library Collections was valued on a similar basis, prior to the collection are capitalised at cost. Heritage Collections include being derecognised at 30 June 2020. monographs, newspapers, microfilm, cartographic Impairment Independent valuations of specific items within the items, pictorial and film collections, printed music, Heritage Collections (named pictorial, map, private Right-of-use concessionary 4.2 2,403 - sound recordings and oral history which may be lease at cost – building(a) archive and rare book items) are provided every acquired by purchase or donation. Private archives, Total impairment losses five years by an expert. The latest such valuation 2,403 - ephemera and serials collections are not recognised for the period was carried out in 2016. Valuations of other items as assets of the Library Board unless their values can within the Heritage Collections are done internally be reliably estimated. (a) The Library Board applied AASB 16 Leases from on an annual basis based on consideration of cost 1 July 2019. As a result, the previous property, (a) On 1 July 2020, the Library Board will implement of replacement, the average values of similar size plant and equipment building asset at fair value a new model for public library services in collections at other libraries and itemised values. was reclassified as a right-of-use concessionary Western Australia. This strategy will result in the Independent valuations of Works of Art are provided lease (building) asset at cost. AASB 16.33 introduction of a new multi-tiered support model every five years by an art expert. The latest such requires right-of-use assets to be assessed for for public libraries, determined by the ability to valuation was carried out in 2016. meet agreed criteria for service provision and impairment at the date of transition. The building population size and the introduction of a new was revalued as at 1 July 2019 by the Western cash and notional (in-kind) grants based model Australian Land Information Authority (Valuations for the allocation of annual State Government and Property Analytics). The depreciated funding that is not limited to the purchase of replacement cost (recoverable amount) of the physical library stock but could also be used for building as at the transition date was lower technological infrastructure, innovative programs than the carrying amount of the right-of-use and services or other defined priorities. To concessionary lease (building) asset at 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA THE LIBRARY BOARD OF WESTERN AUSTRALIA 64 Notes to the Financial Statements FOR THE YEAR ENDED 30 JUNE 2020

4.1.1 Depreciation and impairment (continued) long and indeterminate useful lives. Their service reversal in impairment, the carrying amount shall cost. Accordingly, an impairment loss of $2,403 potential has not, in any material sense, been be increased to its recoverable amount. However, million has been recognised in the Statement of consumed during the reporting period. As such, no this reversal should not increase the asset’s carrying Comprehensive Income. amount for depreciation has been recognised in amount above what would have been determined, respect of these assets. net of depreciation or amortisation, if no impairment Please refer to note 4.3.1 for guidance in relation loss had been recognised in prior years. to the impairment assessment that has been The State Library Collection, excluding rare performed for intangible assets. books, is depreciated by expensing the value of The risk of impairment is generally limited to the tenth oldest year’s acquisitions. Prior to being circumstances where an asset’s depreciation is All surplus assets at 30 June 2020 have either been derecognised, the Public Library Stock Collection materially understated, where the replacement cost classified as assets held for sale or have been had a useful life of five years. The value of the fifth is falling or where there is a significant change in written-off. oldest year’s acquisitions was written off in the useful life. Each relevant class of assets is reviewed Finite useful lives reporting period. annually to verify that the accumulated depreciation/ amortisation reflects the level of consumption or All non-current assets having a limited useful Impairment life are systematically depreciated over their expiration of the asset’s future economic benefits Non-financial assets, including items of plant and estimated useful lives in a manner that reflects the and to evaluate any impairment risk from declining equipment, are tested for impairment whenever consumption of their future economic benefits. replacement costs. there is an indication that the asset may be impaired. Depreciation is generally calculated on a straight line Where there is an indication of impairment, the 4.2 Right-of-use assets basis, at rates that allocate the asset’s value, less any recoverable amount is estimated. Where the 2020 2019 estimated residual value, over its estimated useful recoverable amount is less than the carrying amount, $’000 $’000 life. Typical estimated useful lives for the different the asset is considered impaired and is written down Right-of-use assets asset classes for current and prior years are included to the recoverable amount and an impairment loss Concessionary leases – buildings 39,210 - in the table below: is recognised. Motor vehicles 2 - Asset Useful Life: Years Where an asset measured at cost is written down Net carrying amount at to its recoverable amount, an impairment loss is 39,212 - Leasehold improvements 10 years 30 June 2020 recognised through profit or loss. Furniture and equipment 3 to 10 years Where a previously revalued asset is written down Office equipment 3 to 15 years Additions to right-of-use assets during the 2020 to its recoverable amount, the loss is recognised financial year were nil. Motor vehicles 3 to 10 years as a revaluation decrement through other comprehensive income. The estimated useful lives, residual values and depreciation method are reviewed at the end of each As the Library Board is a not-for-profit agency, the annual reporting period, and adjustments should be recoverable amount of regularly revalued specialised made where appropriate. assets is anticipated to be materially the same as fair value. Heritage Collections and Works of Art controlled by the Library Board are anticipated to have very If there is an indication that there has been a 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA THE LIBRARY BOARD OF WESTERN AUSTRALIA 65 Notes to the Financial Statements FOR THE YEAR ENDED 30 JUNE 2020

4.2 Right-of-use assets (continued) Depreciation and impairment of right-of- The Library Board has a lease for a single motor Initial recognition use assets vehicle which is used by the State Library of Western Australia as a pool vehicle. The lease term is Right-of-use assets are measured at cost including Right-of-use assets are depreciated on a straight- scheduled to expire on 15 October 2020. the following: line basis over the shorter of the lease term and the – the amount of the initial measurement of estimated useful lives of the underlying assets. The Library Board also has a lease for the lease liability If ownership of the leased asset transfers to the Alexander Library Building (ALB). The building – any lease payments made at or before Library Board at the end of the lease term or the lease is classified as a concessionary lease as the the commencement date less any lease cost reflects the exercise of a purchase option, arrangement contains significantly below market incentives received depreciation is calculated using the estimated useful terms and conditions principally to enable the Library Board to further its objectives (yearly rental of one – any initial direct costs, and life of the asset. peppercorn is payable if and when demanded). The – restoration costs, including dismantling and Right-of-use assets are tested for impairment when lease is for an initial 50 year period with an extension removing the underlying asset an indication of impairment is identified. The policy option for a further 50 years. The ALB is a specific in connection with testing for impairment is outlined This includes all leased assets other than investment purpose building. Government has not indicated any in note 4.1.1. property ROU assets, which are measured in appetite or intention to relocate state library services accordance with AASB 140 ‘Investment Property’. The following amounts relating to leases have been to a new or alternate specific purpose location. The Library Board has elected not to recognise recognised in the statement of comprehensive Therefore, at present, there is no reason why the right-of-use assets and lease liabilities for short-term income: Library Board would not exercise the extension leases (with a lease term of 12 months or less) and option. Accordingly, the remaining lease term as at 2020 2019 1 July 2019 is 68.5 years. low value leases (with an underlying value of $5,000 $’000 $’000 or less). Lease payments associated with these Concessionary leases – buildings 581 - Up to 30 June 2019, the Library Board classified leases are expensed over a straight-line basis over leases as either finance leases or operating leases. Motor vehicles 6 - the lease term. From 1 July 2019, the Library Board recognises Total right-of-use asset 587 - leases as right-of-use assets and associated lease Subsequent Measurement depreciation liabilities in the Statement of Financial Position. The cost model is applied for subsequent Lease interest expense - - measurement of right-of-use assets, requiring the The corresponding lease liability in relation to the Expenses relating to variable - - asset to be carried at cost less any accumulated lease payments not included in motor vehicle right-of-use asset has been disclosed depreciation and accumulated impairment lease liabilities in note 6.1. There is no corresponding lease liability losses and adjusted for any re-measurement of Short-term leases - - for the Alexander Library Building as the value of the lease liability. peppercorn payment is not defined and thefore a Low-value leases - - liability cannot be reliably measured. The total cash outflow for leases in 2020 was $5,764. The Library Board’s leasing activities and how these are accounted for: 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA THE LIBRARY BOARD OF WESTERN AUSTRALIA 66 Notes to the Financial Statements FOR THE YEAR ENDED 30 JUNE 2020

4.3 Intangible assets (e) the availability of adequate technical, reporting period. At the end of the reporting period financial and other resources to complete the there were no intangible assets not yet available Year ended 30 June 2020 Computer Software development and to use or sell the intangible for use. $’000 asset; and Amortisation of finite life intangible assets is 1 July 2019 (f) the ability to measure reliably the expenditure calculated on a straight line basis at rates that Gross carrying amount 1,071 attributable to the intangible asset during its allocate the asset’s value over its estimated useful Accumulated amortisation (1,071) development. life. All intangible assets controlled by the Library Board have a finite useful life and zero residual value. Carrying amount at start of period - Acquisitions of intangible assets costing $5,000 or Estimated useful lives are reviewed annually. Additions - more and internally generated intangible assets at a minimum of $5,000 that comply with the recognition The estimated useful lives for each class of Transfers - criteria as per AASB 138.57 (as noted above) are intangible asset are: Impairment losses - capitalised. Software(a) 3 to 5 years Revaluation increments - Costs incurred below these thresholds are Amortisation expense - immediately expensed directly to the Statement of (a) Software that is not integral to the operation of Carrying amount at 30 June 2020 - Comprehensive Income. any related hardware. Costs incurred in the research phase of a project are Impairment of intangible assets Initial recognition immediately expensed. Intangible assets with indefinite useful lives are Intangible assets are initially recognised at cost. For Subsequent measurement tested for impairment annually or when an indication assets acquired at significantly less than fair value, of impairment is identified. the cost is their fair value at the date of acquisition. The cost model is applied for subsequent measurement of intangible assets, requiring the The policy in connection with testing for impairment An internally generated intangible asset arising from asset to be carried at cost less any accumulated is outlined in note 4.1.1. development (or from the development phase of an amortisation and accumulated impairment losses. internal project) is recognised if, and only if, all of the 5. OTHER ASSETS AND LIABILITIES 4.3.1 Amortisation and impairment following are demonstrated: This section sets out those assets and liabilities that (a) the technical feasibility of completing the arose from the Library Board’s controlled operations Charge for the period 2020 2019 intangible asset so that it will be available for use $’000 $’000 and includes other assets utilised for economic or sale; Computer software - - benefits and liabilities incurred during normal (b) an intention to complete the intangible asset and Total amortisation for the period - - operations: use or sell it; As at 30 June 2020 there were no indications of (c) the ability to use or sell the intangible asset; impairment to intangible assets. (d) the intangible asset will generate probable future The Library Board held no goodwill or intangible economic benefit; assets with an indefinite useful life during the 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA THE LIBRARY BOARD OF WESTERN AUSTRALIA 67 Notes to the Financial Statements FOR THE YEAR ENDED 30 JUNE 2020

5. OTHER ASSETS AND LIABILITIES (CONTINUED) Amounts receivable for services represent the or services. The carrying amount is equivalent to fair non-cash component of service appropriations. value, as settlement is generally within 30 days. 2020 2019 Notes It is restricted in that it can only be used for asset $’000 $’000 Accrued salaries represent the amount due to replacement or payment of leave liability. Receivables 5.1 412 338 staff but unpaid at the end of the reporting period. Amounts receivable for services are considered not Accrued salaries are settled within a fortnight after Amounts receivable for 5.2 31,227 28,716 services impaired (i.e. there is no expected credit loss of the the reporting period. The Library Board considers the Holding Account). carrying amount of accrued salaries to be equivalent Other current assets 5.3 648 559 to its fair value. Payables 5.4 303 210 5.3 Other assets The accrued salaries suspense account (See Contract liabilities 5.5 199 37 2020 2019 Note 6.3.2 ‘Restricted cash and cash equivalents $’000 $’000 Other liabilities 5.6 16 20 reconciliation’ 27th pay) consists of amounts paid Current annually, from Library Board appropriations for 5.1 Receivables Prepayments 648 559 salaries expense, into a Treasury suspense account Notes 2020 2019 Balance at end of period 648 559 to meet the additional cash outflow for employee $’000 $’000 salary payments in reporting periods with 27 pay Current Other non-financial assets include prepayments days instead of the normal 26. No interest is received Trade receivables 77 118 which represent payments in advance of receipt of on this account. Allowance for impairment goods or services or that part of expenditure made (5) (5) 5.5 Contract liabilities of trade receivables in one accounting period covering a term extending GST receivable 340 225 beyond that period. 2020 2019 $’000 $’000 Total receivables 412 338 5.4 Payables Opening balance at the beginning 37 5 of the period Trade receivables are recognised at original invoice 2020 2019 amount less any allowances for uncollectible $’000 $’000 Additions 199 32 amounts (i.e. impairment). The carrying amount of Current Revenue recognised in the (37) - net trade receivables is equivalent to fair value as it is Trade payables 52 40 reporting period due for settlement within 30 days. Closing balance at the end of Other payables 3 1 199 37 the period 5.2 Amounts receivable for services Accrued expenses 98 123 Current contract liabilities 199 37 (Holding Account) Accrued salaries 150 46 Non-current contract liabilities - - 2020 2019 GST Payable - - $’000 $’000 Balance at end of period 303 210 The Library Board’s contract liabilities relate to Current 1,225 9,642 private monies received to fund activities associated Non-current 30,002 19,074 Payables are recognised at the amounts payable with the Better Beginnings program. Typically, a when the Library Board becomes obliged to make Balance at end of period 31,227 28,716 contract payment is received upfront for a 12 month future payments as a result of a purchase of assets calendar year period. Accordingly, this liability 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA THE LIBRARY BOARD OF WESTERN AUSTRALIA 68 Notes to the Financial Statements FOR THE YEAR ENDED 30 JUNE 2020

5.5 Contract liabilities (continued) (a) There is no lease liability for the right-of-use liabilities do not include any future changes in reflects income received in advance for the period concessionary lease - building (note 4.2). The variable lease payments (that depend on an index or July – December 2020. lease terms state that yearly rental of one rate) until they take effect, in which case the lease peppercorn is payable if and when demanded. liability is reassessed and adjusted against the right- 5.6 Other liabilities As the lease agreement does not assign a value of-use asset. 2020 2019 to the peppercorn, a lease liability cannot be Periods covered by extension or termination $’000 $’000 reliably measured. options are only included in the lease term by the Current The Library Board measures a lease liability, at the Library Board if the lease is reasonably certain to be Receipts in suspense - - commencement date, at the present value of the extended (or not terminated). Salaries clearing account - 8 lease payments that are not paid at that date. The Variable lease payments, not included in the Unclaimed monies 16 12 lease payments are discounted using the interest measurement of lease liability, that are dependent on rate implicit in the lease. If that rate cannot be readily Other current liabilities - - sales are recognised by the Library Board in profit or determined, the Library Board uses the incremental loss in the period in which the condition that triggers Total current 16 20 borrowing rate provided by Western Australian those payments occurs. Balance at end of period 16 20 Treasury Corporation. This section should be read in conjunction with Lease payments included by the Library Board note 4.2 6. FINANCING as part of the present value calculation of lease This section sets out the material balances and liability include: Subsequent measurement disclosures associated with the financing and – fixed payments (including in-substance fixed Lease liabilities are measured by increasing the cashflows of the Library Board. payments), less any lease incentives receivable; carrying amount to reflect interest on the lease liabilities; reducing the carrying amount to reflect the Notes – variable lease payments that depend on an index lease payments made; and remeasuring the carrying Lease liabilities 6.1 or a rate initially measured using the index or rate amount at amortised cost, subject to adjustments to Finance costs 6.2 as at the commencement date; reflect any reassessment or lease modifications. Cash and cash equivalents 6.3 – Amounts expected to be payable by the lessee Restricted cash and cash equivalents 6.3.1 under residual value guarantees; – The exercise price of purchase options (where 6.1 Lease liabilities these are reasonably certain to be exercised); 2020 2019 – Payments for penalties for terminating a lease, $’000 $’000 where the lease term reflects the Library Board Current 2 - exercising an option to terminate the lease. Non-current(a) - - The interest on the lease liability is recognised in 2 - profit or loss over the lease term so as to produce a constant periodic rate of interest on the remaining balance of the liability for each period. Lease 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA THE LIBRARY BOARD OF WESTERN AUSTRALIA 69 Notes to the Financial Statements FOR THE YEAR ENDED 30 JUNE 2020

6.2 Finance costs 6.3.2 Restricted cash and cash equivalents (d) Funds held in the suspense account for the reconciliation purpose of meeting the 27th pay in a reporting 2020 2019 period that occurs every 11th year. This account $’000 $’000 2020 2019 is classified as non-current for 10 out of 11 years. Finance costs $’000 $’000 Unwinding of discounts applied to Current - - provisions Royalties for Regions Fund(a) 68 2 Lease interest expense - - Leah Jane Cohen Bequest(b) 41 55 Interest expense - - Kay Poustie Scholarship 64 51 Finance costs expensed - - Heritage Film Digitisation 1 - Fundraising Appeal ‘Finance cost’ includes the interest component Mining & Energy WA 17 17 of lease liability repayments, and the increase in Minderoo ‘From Another View’ 86 158 financial liabilities and non-employee provisions due Other funds with restricted to the unwinding of discounts to reflect the passage 689 307 application(c) of time. Total current 966 590 6.3 Cash and cash equivalents Non-current 6.3.1 Reconciliation of cash Accrued salaries suspense 186 140 account(d) 2020 2019 Notes (b) $’000 $’000 Leah Jane Cohen Bequest 1,458 1,458 Cash and cash Total non-current 1,644 1,598 2,005 2,543 equivalents Balance at end of period 2,610 2,188 Restricted cash and cash 6.3.2 2,610 2,188 equivalents (a) Unspent funds are committed to projects and Balance at end of period 4,615 4,731 programs in WA regional areas. (b) Principal to be held in perpetuity in accordance For the purpose of the statement of cash flows, with conditions of bequest. cash and cash equivalent (and restricted cash and (c) Other funds with restricted application comprise cash equivalent) asset comprise cash on hand Sholl bequest, Indian Oceans Territories, Rio and short-term deposits with original maturities of Tinto in-kind support, Ideas Box, collection three months or less that are readily convertible to projects and general purpose donation funds. a known amount of cash and which are subject to insignificant risk of changes in value. 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA THE LIBRARY BOARD OF WESTERN AUSTRALIA 70 Notes to the Financial Statements FOR THE YEAR ENDED 30 JUNE 2020

6.3.2 Restricted cash and cash equivalents reconciliation (continued) Restricted Cash and Cash Equivalents Schedules

Heritage Accrued Film Minderoo Salaries Other Royalties Leah Jane Digitisation ‘From Suspense Funds With for Regions Cohen Kay Poustie Fundraising Mining & Another Account Restricted Fund Bequest Scholarship Appeal Energy WA View’ (27th Pay) Application Total $’000 $’000 $’000 $’000 $’000 $’000 $’000 $’000 $’000 Opening balance at 1 July 2019 2 1,513 51 - 17 158 140 307 2,188 Restricted cash inflows 250 19 13 1 - - 46 870 1,199 Restricted cash outflows (184) (33) - - - (72) - (488) (777) Closing balance at 30 June 2020 68 1,499 64 1 17 86 186 689 2,610

Opening balance at 1 July 2018 12 1,506 46 18 17 62 111 520 2,292 Restricted cash inflows 250 32 5 - - 365 29 320 1,001 Restricted cash outflows (260) (25) - (18) - (269) - (533) (1,105) Closing balance at 30 June 2019 2 1,513 51 - 17 158 140 307 2,188 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA THE LIBRARY BOARD OF WESTERN AUSTRALIA 71 Notes to the Financial Statements FOR THE YEAR ENDED 30 JUNE 2020

7. FINANCIAL INSTRUMENTS AND CONTINGENCIES 7.2 Contingent assets and liabilities 8. OTHER DISCLOSURES This note sets out the key risk management policies Contingent assets and contingent liabilities are not This section includes additional material disclosures and measurement techniques of the Library Board. recognised in the statement of financial position but required by accounting standards or other are disclosed and, if quantifiable, are measured at pronouncements, for the understanding of this Notes best estimate. financial report. Financial instruments 7.1 Contingent assets and liabilities are presented Notes Contingent assets and liabilities 7.2 inclusive of GST receivable or payable respectively. Events occurring after the end of the 8.1 7.1 Financial instruments 7.2.1 Contingent assets reporting period Initial application of Australian Accounting The carrying amounts of each of the following The Library Board is not aware of any contingent 8.2 Standards categories of financial assets and financial liabilities assets existing as at 30 June 2020. at the end of the reporting period are: Key management personnel 8.3 7.2.2 Contingent liabilities Related party transactions 8.4 2020 2019 The Library Board is not aware of any contingent Related bodies 8.5 $’000 $’000 liabilities existing as at 30 June 2020. Financial assets Affiliated bodies 8.6 Contaminated sites Cash and cash equivalents 2,005 2,543 Remuneration of auditors 8.7 Under the Contaminated Sites Act 2003, the Library Restricted cash and cash Equity 8.8 2,610 2,188 Board is required to report known and suspected equivalents Services provided free of charge 8.9 contaminated sites to the Department of Water and Financial assets at amortised 8.10 31,299 28,829 Environmental Regulation (DWER). In accordance Supplementary financial information cost(a) with the Act, DWER classifies these sites on the Explanatory statement 8.11 Total financial assets 35,914 33,560 basis of the risk to human health, the environment 8.1 Events occuring after the end of the reporting Financial liabilities and environmental values. Where sites are classified as contaminated – remediation required or possibly period Financial liabilities at amortised 518 267 contaminated – investigation required, the Library cost There were no events occuring after the end of the Board may have a liability in respect of investigation reporting period that warrant disclosure. Total financial liability 518 267 or remediation expenses. 8.2 Initial application of Australian Accounting (a) The amount of financial assets at amortised The Library Board did not report any contaminated Standards sites to DWER during the reporting period. cost excludes GST recoverable from the ATO (a) AASB 15 Revenue from Contracts with (statutory receivable). Customers and AASB 1058 Income of Not-for- Profit Entities AASB 15 Revenue from Contracts with Customers replaces AASB 118 Revenue and AASB 111 Construction Contracts for annual reporting periods on or after 1 January 2019. Under the new model, an 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA THE LIBRARY BOARD OF WESTERN AUSTRALIA 72 Notes to the Financial Statements FOR THE YEAR ENDED 30 JUNE 2020

8.2 Initial application of Australian Accounting approach on transition to AASB 15 and AASB 1058. As permitted under the specific transition provisions, Standards (continued) No comparative information is restated under this comparatives are not restated. The cumulative effect entity shall recognise revenue when (or as) the entity approach, and the Library Board recognises the of initially applying this Standard is recognised as an satisfies a performance obligation by transferring a cumulative effect of initially applying the Standards adjustment to the opening balance of accumulated promised good or service to a customer and is based as an adjustment to the opening balance of surplus. upon the transfer of control rather than transfer of accumulated surplus at the date of initial application The main changes introduced by this Standard risks and rewards. (1 July 2019). include identification of a lease within a contract AASB 15 focuses on providing sufficient information Under this transition method, the Library Board and a new lease accounting model for lessees that to the users of financial statements about the nature, elects to not to apply the standards retrospectively require lessees to recognise all leases (operating amount, timing and uncertainty of revenue and cash to non-completed contracts at the date of initial and finance leases) on the Statement of Financial flows arising from the contracts with customers. application. Position as right-of-use assets and lease liabilities, Revenue is recognised by applying the following five Refer to Note 3.1, 3.2 and 3.3 for revenue and income except for short term leases (lease terms of 12 steps: accounting policies adopted from 1 July 2019. months or less at commencement date) and low- value assets (where the underlying asset is valued – Identifying contracts with customers The effect of adopting AASB 15 and AASB 1058 as at less than $5,000). The operating lease and finance – Identifying separate performance obligations 1 July 2019 are as follows: lease distinction for lessees no longer exists. – Determining the transaction price of the contract 30 June Adjustments 30 June Under AASB 16, the Library Board takes into 2020 2020 under consideration all operating leases that were off – Allocating the transaction price to each of the AASB 118 balance sheet under AASB 117 and recognises: performance obligations and 1004 – Recognising revenue when or as each User charges (a) right-of-use assets and lease liabilities in the 585 - 585 performance obligation is satisfied. and fees Statement of Financial Position, initially measured Commonwealth at the present value of future lease payments, Revenue is recognised either over time or at a 224 - 224 grants discounted using the incremental borrowing rate point in time. Any distinct goods or services are (2.5%) on 1 July 2019; separately identified and any discounts or rebates Other revenue 798 199 997 in the contract price are allocated to the separate Net result 1,607 199 1,806 (b) depreciation of right-of-use assets and elements. interest on lease liabilities in the Statement of (b) AASB 16 Leases Comprehensive Income; and In addition, income other than from contracts with customers are subject to AASB 1058 Income of AASB 16 Leases supercedes AASB 117 Leases and (c) the total amount of cash paid as principal Not-for-Profit Entities. Income recognition under related Interpretations. AASB 16 primarily affects amount, which is presented in the cash flows AASB 1058 depends on whether such a transaction lessee accounting and provides a comprehensive from financing activities, and interest paid, which gives rise to liabilities or a contribution by owners model for the identification of lease arrangements is presented in the cash flows from operating related to an asset (such as cash or another asset) and their treatment in the financial statements of activities, in the Statement of Cash Flows. recognised by the Library Board. both lessees and lessors. In relation to leased vehicles that were previously The Library Board adopts the modified retrospective The Library Board applies AASB 16 Leases from 1 classified as finance leases, their carrying amount July 2019 using the modified retrospective approach. before transition is used as the carrying amount of 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA THE LIBRARY BOARD OF WESTERN AUSTRALIA 73 Notes to the Financial Statements FOR THE YEAR ENDED 30 JUNE 2020

8.2 Initial application of Australian Accounting 2019. The requirements of paragraphs 9-11 of AASB Compensation of members of the accountable Standards (continued) 16 are applied to contracts that came into existence authority post 1 July 2019. the right-of-use assets and the lease liabilities as of 1 Compensation Band ($) 2020 2019 July 2019. a. Measurement of lease liabilities 0–10,000 13 14 The right-of-use assets are assessed for impairment $’000 $’000 $’000 at the date of transition. Refer to note 4.1.1 for Operating Lease Commitments disclosed as Short term employee benefits - - 8 information on impairment of the opening balance at 30 June 2019 of the right-of-use concessionary lease at cost Post employment benefits - - Discounted using incremental borrowing rate 7 Other long term benefits - - (building). at date of initial application1 On transition, the Library Board has elected to apply Termination benefits - - Add: the following practical expedients in the assessment Total compensation of members Finance lease liabilities recognised as at 30 - - - of the accountable authority of its leases that were previously classified as June 2019 operating leases under AASB 117: Less: The total fees, salaries, superannuation, non- a) A single discount rate has been applied to Short-term leases not recognised as liability - monetary benefits and other benefits for senior a portfolio of leases with reasonably similar Low value leases not recognised as liability - officers of the Library Board for the reporting period characteristics; Lease liability recognised at 1 July 2019 7 are presented within the following bands: b) The Library Board has relied on its assessment of Current lease liabilities 6 Compensation of senior officers whether existing leases were onerous in applying Non-current lease liabilities 1 AASB 137 Provisions, Contingent Liabilities and Compensation Band ($) 2020 2019 Contingent Assets immediately before the date of 1 50,001–60,000 2 - initial application as an alternative to performing an The WATC incremental borrowing rate was used 60,001–70,000 - 1 impairment review. The Library Board has adjusted for the purposes of calculating the lease transition the ROU asset at 1 July 2019 by the amount of any opening balance. 100,001–110,000 - 1 provisions included for onerous leases recognised in 8.3 Key management personnel 120,001–130,000 2 - the statement of financial position at 30 June 2019; The Library Board has determined key management 170,001–180,000 - 1 c) Where the lease terms at initial application ended personnel to include cabinet ministers, board 180,001–190,000 1 1 within 12 months, the Library Board has accounted members and senior officers. The Library Board does 270,001–280,000 - 1 for these as short-term leases; not incur expenditures to compensate Ministers and 290,001–300,000 1 - those disclosures may be found in the Annual Report d) Initial direct costs have been excluded from the $’000 $’000 on State Finances. measurement of the right-of-use asset; Short term employee benefits 809 709 The total fees, salaries, superannuation, non- e) Hindsight has been used to determine if the Post employment benefits 77 74 monetary benefits and other benefits for members contracts contained options to extend or terminate Other long term benefits (52) 18 the lease. of the accountable authority of the Library Board for the reporting period are presented within the Termination benefits 5 - The Library Board has not reassessed whether following bands: Total compensation of senior 839 801 existing contracts are, or contained a lease at 1 July officers 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA THE LIBRARY BOARD OF WESTERN AUSTRALIA 74 Notes to the Financial Statements FOR THE YEAR ENDED 30 JUNE 2020

8.3 Key management personnel (continue) – all senior officers and their close family members, 8.8 Equity Total compensation includes the superannuation and their controlled or jointly controlled entities; The Western Australian Government holds the expense incurred by the Library Board in respect of – other agencies and statutory authorities, equity interest in the Library Board on behalf of the senior officers. including related bodies, that are included in community. Equity represents the residual interest The following Senior Officer acting arrangements the whole of government consolidated financial in the net assets of the Library Board. The asset existed during the 2019-20 reporting period: statements (i.e. wholly-owned public sector revaluation surplus represents that portion of equity entities); resulting from the revaluation of non-current assets. – Manager Client Services acted in the Director Library Services position for the period 16 – associates and joint ventures of a wholly-owned September 2019 – 31 December 2019. public sector entity; and – Chief Finance Officer acted in the Director – the Government Employees Superannuation Strategic and Corporate Services position for the Board (GESB). period 1 October 2019 – 31 January 2020. Material transactions with related parties Compensation for these acting arrangements Outside of normal citizen type transactions with is included in the current year remuneration the Library Board, there were no other related disclosures as each officer acted in Senior Officer party transactions that involved key management positions for more than three months during the personnel and/or their close family members and/or reporting period. their controlled (or jointly controlled) entities. A Senior Officer resigned from the Director 8.5 Related bodies Collection Services position on 27 September The Library Board does not have any related bodies. 2019, with the Officer’s remuneration included in the current year remuneration disclosures up until 8.6 Affiliated bodies the termination date. An Officer was subsequently The Library Board does not have any affiliated appointed to the Director Collection Services bodies. position from 1 January 2020 and their remuneration 8.7 Remuneration of auditors is included in the current year disclosures above. Remuneration paid or payable to the Auditor General 8.4 Related party disclosures in respect of the audit for the current financial year is The Library Board is a wholly owned and controlled as follows: public sector entity of the State of Western Australia. 2020 2019 Related parties of the Library Board include: $’000 $’000 – all cabinet ministers and their close family Auditing the accounts, financial members, and their controlled or jointly statements, controls and key 34 34 controlled entities; performance indicators 34 34 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA THE LIBRARY BOARD OF WESTERN AUSTRALIA 75 Notes to the Financial Statements FOR THE YEAR ENDED 30 JUNE 2020

8.8 Equity (continued) 2020 2019 2020 2019 $’000 $’000 $’000 $’000 Accumulated surplus Contributed equity Balance at start of period 48,286 48,698 Balance at start of period 57,305 57,305 Transfer from asset revaluation reserve(a) 43,981 - Contributions by owners Result for the period (45,933) (412) Capital contribution - - Balance at end of period 46,334 48,286 Total contributions by owners 57,305 57,305 Total equity at end of period 144,124 192,887 Balance at end of period 57,305 57,305 Reserves (a) The Library Board applied AASB 16 Leases from 1 July 2019. As a result, Asset revaluation surplus the previous property, plant and equipment building asset at fair value was reclassified as a right-of-use concessionary lease (building) asset at cost. Buildings AASB 116.41 requires the revaluation surplus relating to the property, plant Balance at start of period 43,981 45,979 and equipment asset to be transferred to retained earnings when the asset Transfer to accumulated surplus(a) (43,981) - is derecognised. Accordingly, the full amount of the asset revaluation reserve Net revaluation increments/(decrements) - (1,998) relating to the property, plant and equipment building asset at fair value - 43,981 ($43.981 million) was transferred to accumulated surplus at 1 July 2019. Collections Balance at start of period 41,136 42,543 Net revaluation increments/(decrements) Collections (2,667) 522 Change in accounting estimate Collections (163) (1,580) Correction of prior period errors: Collections - (349) Works of art - - Impairment adjustment Collections - - 38,306 41,136 Balance at end of period 38,306 85,117 Asset transfer reserve Balance at start and end of period 721 721 Bequest reserve Balance at start and end of period 1,458 1,458 Balance at end of year 1,458 1,458 Total Reserves 40,485 87,296 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA THE LIBRARY BOARD OF WESTERN AUSTRALIA 76 Notes to the Financial Statements FOR THE YEAR ENDED 30 JUNE 2020

8.9 Services provided free of charge 8.10 Supplementary financial information 8.11 Explanatory Statement (Controlled During the year the following resources were (a) Write-offs Operations) provided free of charge for functions outside the During the financial year, $9,738 (2019: nil) was All variances between annual estimates (original normal operations of the Library Board: written off the Library Board’s receivables ledger budget) and actual result for 2020, and between the actual results for 2020 and 2019 are shown below. 2020 2019 under the authority of: Narratives are provided for key major variances, $’000 $’000 2020 2019 which are greater than 10% and $1 million for the State Records Office $’000 $’000 Statements of Comprehensive Income, Cash Flows Employee costs 76 78 The accountable authority 9 - and the Statement of Financial Position. Accommodation costs 126 116 The Minister - - Supplies & services 4 5 Executive Council - - 206 199 9 - Department of Local Government, Sport and (b) Losses through theft, defaults and Cultural Industries(a) other causes Employee costs - - There were no losses of public moneys through Accommodation costs 28 25 theft, default or other causes during the financial Supplies & services 1 1 year. 29 26 (c) Gifts of public property

(a) The Department of Local Government, Sport There were no gifts of public property during the and Cultural Industries occupied 172m2 of financial year. space within the Alexander Library Building from 28 August 2017. The Department of Local Government, Sport and Cultural Industries subsequently occupied an additional 215m2 of space within the Alexander Library Building from 12 April 2018. 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA 77

Variance between 8.11.1 Statement of Comprehensive Income Estimate Actual Actual Variances Variance between actual results for Variance Note 2020 2020 2019 estimate and actual 2020 and 2019 $’000 $’000 $’000 $’000 $’000 $’000 Statement of Comprehensive Income (Controlled Operations) Expenses Employee benefits expense 12,619 12,227 12,213 (392) 14 Supplies and services 4,718 5,149 5,148 431 1 Depreciation and amortisation expense 12,153 11,827 12,195 (326) (368) Impairment losses 1, A - 2,403 - 2,403 2,403 Finance costs - - - - - Accommodation expenses 2,373 2,492 2,153 119 339 Grants and subsidies 2, B 300 43,576 305 43,276 43,271 Loss on disposal of non-current assets - - - - - Other expenses 408 413 319 5 94 Total cost of services 32,571 78,087 32,333 45,516 45,754 Income Revenue User charges and fees 890 585 670 (305) (85) Bequest trust and special purpose funds contributions - 2 35 2 (33) Commonwealth grants and contributions 245 224 217 (21) 7 Interest revenue 32 14 32 (18) (18) Sponsorship revenue - 10 - 10 10 Other revenue 542 798 785 256 13 Total Revenue 1,709 1,633 1,739 (76) (106) Total income other than income from State Government 1,709 1,633 1,739 (76) (106) NET COST OF SERVICES 30,862 76,454 30,594 45,592 45,860 INCOME FROM STATE GOVERNMENT Service appropriation 29,097 29,097 29,116 - (19) Assets/liabilities assumed/(transferred) - - - - - Services received free of charge 845 1,174 786 329 388 Royalties for Regions Fund 250 250 250 - - Grants and subsidies from State Government - - 30 - (30) Total income from State Government 30,192 30,521 30,182 329 339 DEFICIT FOR THE PERIOD (670) (45,933) (412) (45,263) (45,521) OTHER COMPREHENSIVE INCOME Items not reclassified subsequently to profit or loss Changes in asset revaluation surplus - (2,830) (3,405) (2,830) 575 Total other comprehensive income - (2,830) (3,405) (2,830) 575 TOTAL COMPREHENSIVE INCOME FOR THE PERIOD (670) (48,763) (3,817) (48,093) (44,946) 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA 78

8.11.1 Statement of Comprehensive Income State Government funding that is not limited to B. Grants and subsidies increased by $43.271 Variances (continued) the purchase of physical library stock but could million (14,187.2%). On 1 July 2020, the Library also be used for technological infrastructure, Board will implement a new model for public Major Estimate and Actual (2020) Variance innovative programs and services or other library services in Western Australia. This Narratives defined priorities. To facilitate this change, strategy will result in the introduction of a new 1. Impairment losses and write-downs exceeded control of public library materials purchased by multi-tiered support model for public libraries, estimates by $2.403 million (100%). The Library the Library Board and held in public libraries has determined by the ability to meet agreed criteria Board applied AASB 16 Leases for the first been transferred to relevant local government for service provision and population size and the time from 1 July 2019. As a result, the previous authorities. Accordingly, the Public Library introduction of a new cash and notional (in-kind) property, plant and equipment building asset Collection at cost has been derecognised as grants based model for the allocation of annual at fair value was reclassified as a right-of-use at 30 June 2020 and a corollary in-kind grants State Government funding that is not limited to concessionary lease (building) asset at cost. expense ($43.343 million) was recognised in the the purchase of physical library stock but could AASB 16.33 requires right-of-use assets to be Statement of Comprehensive Income. also be used for technological infrastructure, assessed for impairment at the date of transition. innovative programs and services or other Major Actual (2020) and Comparative (2019) The building was revalued as at 1 July 2019 defined priorities. To facilitate this change, Variance Narratives by the Western Australian Land Information control of public library materials purchased by Authority (Valuations and Property Analytics). A. Impairment losses and write-downs increased the Library Board and held in public libraries has The depreciated replacement cost (recoverable by $2.403 million (100%). The Library Board been transferred to relevant local government amount) of the building as at the transition date applied AASB 16 Leases for the first time from authorities. Accordingly, the Public Library was lower than the carrying amount of the 1 July 2019. As a result, the previous property, Collection at cost has been derecognised as right-of-use concessionary lease (building) asset plant and equipment building asset at fair value at 30 June 2020 and a corollary in-kind grants at cost. Accordingly, a write-down of $2.403 was reclassified as a right-of-use concessionary expense ($43.343 million) was recognised in the million was recognised in the Statement of lease (building) asset at cost. AASB 16.33 Statement of Comprehensive Income. Comprehensive Income. requires right-of-use assets to be assessed for 2. Grants and subsidies exceeded estimates by impairment at the date of transition. The building $43.276 million (14,425.3%). On 1 July 2020, the was revalued as at 1 July 2019 by the Western Library Board will implement a new model for Australian Land Information Authority (Valuations public library services in Western Australia. This and Property Analytics). The depreciated strategy will result in the introduction of a new replacement cost (recoverable amount) of the multi-tiered support model for public libraries, building as at the transition date was lower determined by the ability to meet agreed criteria than the carrying amount of the right-of-use for service provision and population size and the concessionary lease (building) asset at cost. introduction of a new cash and notional (in-kind) Accordingly, a write-down of $2.403 million was grants based model for the allocation of annual recognised in the Statement of Comprehensive Income. 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA 79

Variance between 8.11.2 Statement of Financial Position Variances Estimate Actual Actual Variance between actual results for Variance Note 2020 2020 2019 estimate and actual 2020 and 2019 $’000 $’000 $’000 $’000 $’000 $’000 Statement of Financial Position (Controlled Operations) ASSETS Current Assets Cash and cash equivalents 2,314 2,005 2,543 (309) (538) Restricted cash and cash equivalents 561 966 590 405 376 Receivables 449 412 338 (37) 74 Amounts receivable for services 3, C 9,223 1,225 9,642 (7,998) (8,417) Other current assets 470 648 559 178 89 Total Current Assets 13,017 5,256 13,672 (7,761) (8,416) Non-Current Assets Restricted cash and cash equivalents 1,569 1,644 1,598 75 46 Amounts receivable for services 4, D 22,318 30,002 19,074 7,684 10,928 Property, plant and equipment 5, E 46,723 474 42,906 (46,249) (42,432) Right-of-use assets 6, F - 39,212 - 39,212 39,212 Library collections 7, G 119,822 70,862 118,542 (48,960) (47,680) Intangible assets - - - - - Total Non-Current Assets 190,432 142,194 182,120 (48,238) (39,926) TOTAL ASSETS 203,449 147,450 195,792 (55,999) (48,342) LIABILITIES Current Liabilities Payables 815 303 210 (512) 93 Contract liabilities - 199 - 199 199 Lease liabilities - 2 - 2 2 Employee related provisions 2,227 2,293 2,139 66 154 Other current liabilities - 16 57 16 (41) Total Current Liabilities 3,042 2,813 2,406 (229) 407 Non-Current Liabilities Employee related provisions 530 513 499 (17) 14 Total Non-Current Liabilities 530 513 499 (17) 14 TOTAL LIABILITIES 3,572 3,326 2,905 (246) 421 NET ASSETS 199,877 144,124 192,887 (55,753) (48,763) EQUITY Contributed equity 57,305 57,305 57,305 - - Reserves 96,358 40,485 87,296 (55,873) (46,811) Accumulated surplus 46,214 46,334 48,286 120 (1,952) TOTAL EQUITY 199,877 144,124 192,887 (55,753) (48,763) 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA 80

8.11.2 Statement of Financial Position Variances a pool motor vehicle as a right-of-use asset Major Actual (2020) and Comparative (2019) (continued) in accordance with the requirements of the Variance Narratives new Standard. Major Estimate and Actual (2020) Variance C. Amounts receivable for services (current) Narratives 7. Library collections were under estimates by decreased by $8.417 million (87.3%) due to a 2020-21 whole-of-government budget 3. Amounts receivable for services (current) were $48.960 million (40.9%) predominantly due to adjustment to repurpose funding for public library under estimates by $7.998 million (86.7%) due the following: materials from a capital allocation to a recurrent to a 2020-21 whole-of-government budget a) On 1 July 2020, the Library Board will allocation, to support the introduction of a new adjustment to repurpose funding for public library implement a new model for public library model for public library services on 1 July 2020. materials from a capital allocation to a recurrent services in Western Australia. This strategy Accordingly, the current amounts receivable allocation, to support the introduction of a new will result in the introduction of a new multi- for services reflects expected State Reference model for public library services on 1 July 2020. tiered support model for public libraries, Library materials funding drawdowns only. Accordingly, the current amounts receivable determined by the ability to meet agreed for services reflects expected State Reference criteria for service provision and population D. Amounts receivable for services (non-current) Library materials funding drawdowns only. size and the introduction of a new cash and increased by $10.928 million (57.3%). This movement reflects the corollary (non-current) 4. Amounts receivable for services (non-current) notional (in-kind) grants based model for impact of the 2020-21 whole-of-government exceeded estimates by $7.684 million (34.4%). the allocation of annual State Government budget adjustment to recategorise funding for This movement reflects the corollary (non- funding that is not limited to the purchase of public library materials from a capital allocation to current) impact of the 2020-21 whole-of- physical library stock but could also be used a recurrent allocation. government budget adjustment to recategorise for technological infrastructure, innovative funding for public library materials from a capital programs and services or other defined E. Property, plant and equipment decreased by allocation to a recurrent allocation. priorities. To facilitate this change, control $42.432 million (98.9%) predominantly due to of public library materials purchased by the reclassification of the Alexander Library Building 5. Property, plant and equipment was under Library Board and held in public libraries has to right-of-use assets following the introduction estimates by $46.249 million (99.0%) been transferred to relevant local government of AASB 16 Leases on 1 July 2019. predominantly due to reclassification of the authorities. Accordingly, the Public Library F. Right-of-use assets increased by $39.212 million Alexander Library Building to right-of-use assets Collection at cost has been derecognised as (100%) predominantly due to reclassification of following the introduction of AASB 16 Leases on at 30 June 2020 and a corollary in-kind grants the Alexander Library Building from property, 1 July 2019. expense ($43.343 million) was recognised in plant and equipment following the introduction of 6. Right-of-use assets exceeded estimates by the Statement of Comprehensive Income. AASB 16 Leases on 1 July 2019. In addition, the $39.212 million (100%) predominantly due to b) As a result of adverse market conditions, the Library Board recognised a pool motor vehicle reclassification of the Alexander Library Building fair value of map, pictorial and rare books sub- as a right-of-use asset in accordance with the from property, plant and equipment following collections of the Heritage Collection declined requirements of the new Standard. the introduction of AASB 16 Leases on 1 July by $2.998 million. 2019. In addition, the Library Board recognised 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA 81

8.11.2 Statement of Financial Position Variances (continued) G. Library collections decreased by $47.680 million (40.2%) predominantly due to the following: a) On 1 July 2020, the Library Board will implement a new model for public library services in Western Australia. This strategy will result in the introduction of a new multi- tiered support model for public libraries, determined by the ability to meet agreed criteria for service provision and population size and the introduction of a new cash and notional (in-kind) grants based model for the allocation of annual State Government funding that is not limited to the purchase of physical library stock but could also be used for technological infrastructure, innovative programs and services or other defined priorities. To facilitate this change, control of public library materials purchased by the Library Board and held in public libraries has been transferred to relevant local government authorities. Accordingly, the Public Library Collection at cost has been derecognised as at 30 June 2020 and a corollary in-kind grants expense ($43.343 million) was recognised in the Statement of Comprehensive Income. b) As a result of adverse market conditions, the fair value of map, pictorial and rare books sub- collections of the Heritage Collection declined by $2.998 million. 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA 82

8.11.3 Statement of Cash Flows Variances Variance between Estimate Actual Actual Variance between actual results for Variance Note 2020 2020 2019 estimate and actual 2020 and 2019 $’000 $’000 $’000 $’000 $’000 $’000 Statement of Cash Flows (Controlled Operations) CASH FLOWS FROM STATE GOVERNMENT Service appropriation 16,944 16,944 16,904 - 40 State grants and subsidies - - 30 - (30) Capital appropriation - - - - - Holding account drawdowns 9,642 9,642 9,671 - (29) Royalties for Regions Fund 250 250 250 - - Net cash provided by State Government 26,836 26,836 26,855 - (19) CASH FLOWS FROM OPERATING ACTIVITIES Payments Employee benefits (12,575) (11,960) (12,587) 615 627 Supplies and services (4,635) (4,971) (5,200) (336) 229 Finance costs - - - - - Accommodation (1,629) (1,571) (1,543) 58 (28) Grants and subsidies (300) (233) (305) 67 72 GST payments on purchases (1,507) (1,494) (1,419) 13 (75) Other payments (408) (409) (185) (1) (224) Receipts Sales of goods and services - - - - - User charges and fees 735 514 595 (221) (81) Commonwealth grants and contributions 245 224 217 (21) 7 Interest received 32 19 33 (13) (14) Sponsorship revenue - 10 - 10 10 GST receipts on sales 74 155 134 81 21 GST receipts from taxation authority 1,434 1,225 1,396 (209) (171) Other receipts 653 1,051 1,025 398 26 Net cash (used in) operating activities (17,881) (17,440) (17,839) 441 399 CASH FLOWS FROM INVESTING ACTIVITIES Purchase of non-current physical assets (9,642) (9,506) (8,945) 136 (561) Net cash (used in) investing activities (9,642) (9,506) (8,945) 136 (561) CASH FLOWS FROM FINANCING ACTIVITIES Principal elements of lease payments - (6) - (6) (6) Net cash (used in) financing activities - (6) - (6) (6) Net increase/(decrease) in cash and cash equivalents (688) (116) 71 572 (187) Cash and cash equivalents at the beginning of the reporting period 5,132 4,731 4,660 (401) 71 Cash and cash equivalents at the end of the reporting period 4,444 4,615 4,731 171 (116) 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA 83

8.11.3 Statement of Cash Flows Variances (continued) Major Estimate and Actual (2020) Variance Narratives Nil. Major Actual (2020) and Comparative (2019) Variance Narratives Nil. 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA 84

SECTION 7 Key Performance Indicators 2019 2020 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA 85

GOVERNMENT GOAL in the previous year. available. These figures do not include usage of digitised Western Australian newspapers made available through Better Places: A quality environment with livable and There is also volatility in the KPI in that it reflects the the National Library of Australia’s Trove service. affordable communities and vibrant regions. availability of collections for purchase, donation and legal deposit and the numbers of staff to acquire and process 2017–2018 -3.2% OUTCOMES AND KEY EFFECTIVENESS INDICATORS collection materials. 2018–2019 -0.2% Outcome One The KPI does not include the significant effort required 2019–2020 14.1% (Budget Papers target 0%) Western Australia’s cultural and documentary collections to acquire, describe, preserve and store private archives. Commentary: are acquired, preserved and accessible. For example, a private archive collection might consist of hundreds or thousands of letters, diaries, minutes books or The number of uses of on-site and online materials was 1. Percentage increase in items added to impacted by the closing of the State Library building in the collection. corporate files. This may involve hundreds of hours of staff time whereas for a published Western Australian book this response to the COVID-19 pandemic. The State Library’s The State Library of Western Australia aims to acquire a would take less than an hour. focus on the delivery of online collections and services significant collection of the State’s documentary heritage saw a significant increase in the use of online heritage to tell the social, political, economic and cultural history In 2019–2020, the State Library added 65 metres of private collection images. of Western Australia for current and future generations. archives to heritage collections. This KPI does not include the number of page views Items are acquired through donation, purchase and legal 2. Proportion of heritage collections maintained within of Western Australian newspapers on the Trove online deposit, but the number of items acquired each year is set standards. service; there were 4.36 million pages views of this content dependent on publishing output and the availability of in 2019–2020. private collections for purchase. Collections counted in The State Library of Western Australia aims to store this measure are monographs, serials, maps, films, oral collections within appropriate environmental conditions. Outcome Two histories, sound recordings, microfilms and pictorial To maintain a significant set of heritage materials these collections are housed under different conditions to The Western Australian public library network is supported images. They do not include ephemera or private archives through access to library materials and services. because of the difficulty in measuring this material which general collections in the State Library Building. Controlled is recorded in metres. conditions include temperature, humidity, light, and the 1. The extent to which Western Australians are filtration of gaseous and airborne pollutants. provided with access to library materials. 2017–2018 -18.7% 2018–2019 6.9% 2017–2018 85% The State Library of Western Australia works in partnership with local governments to facilitate community access to 2019–2020 -17.1% (Budget Papers target -15.6%) 2018–2019 82% 2019–2020 80% (Budget Papers target 90%) public library materials. Access in this context is measured Commentary: as the number of new physical library materials provided, Commentary: The KPI measures the change in the number of items the number of community accesses to digital library added to the published heritage collections through The indicator measures the percentage of physical State materials (ebooks, eaudiobooks, emagazines, streaming purchase, donation or legal deposit compared to the Library heritage collections that are maintained within videos and database downloads), and the number of inter previous year. A negative percentage means that less new appropriate environmental conditions relevant for each library loans facilitated through the State-wide service. This items were added to heritage collections in this reporting format of collection materials. The indicator is below the is divided by the State’s population. period than in the previous corresponding reporting target due to fluctuating humidity levels in some collection 2017–2018 0.9 storage areas. period. This year, 21,023 items were added to heritage 2018–2019 1.0 collections, 17 percent less than the 25,365 added in 3. Percentage increase in the usage of the collections 2019–2020 1.33 (Budget Papers target 1.0) 2018–2019. on-site and online. Commentary: The year on year decrease in the number of items The purpose of collecting Western Australia’s collected is mainly due to; the closure / merging of some documentary heritage is to make it accessible for people This indicator continues to be driven by an increase in community newspapers and the suspension of publication to use. While much of the heritage collection is only the usage of online resources available to any member of some other community newspapers in response to the available in a physical format from within the State Library, of a Western Australian public library from their own COVID-19 pandemic, a reduction in printed government increasingly collections are being digitised to make them home or from a mobile device linked to their public library publications that are now exclusively published in digital accessible online through the Library’s database. Material membership. format and the clearance of a backlog of print publications that is born digital is also being collected and made This increase accelerated during the COVID-19 pandemic, 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA 86 when all public libraries in Western Australia where 2. Percentage of Western Australians who actively services. The Library Board applied AASB 16 Leases for directed by Government to close from 23 March 2020. engage with the State Library’s services. the first time from 1 July 2019. As a result, the previous In response, members of public libraries turned to The State Library provides a wide range of information and property, plant and equipment building asset at fair value eresources and online databases for education, enterprise services to the community from the State Library Building, was reclassified as a right-of-use concessionary lease and entertainment. There was a 24 percent increase online through its website and with community partners (building) asset at cost. The new Standard requires right- in the use of eresources in the year; 2.2 million ebooks, through the Better Beginnings family literacy program. The of-use assets to be assessed for impairment at the date of eaudiobooks and emagazines where downloaded. The indicator measures visitation to the Library, online use of transition. As a result of declining market conditions, the use of online databases and steaming films increased the website and catalogue (including multiple visitations Western Australian Land Information Authority (Valuations 89 percent, largely driven by the most popular online by the same person), the number of downloads of third- and Property Analytics) found that the depreciated database, Ancestry Library Edition, being made available to party online resources by State Library members and the replacement cost of the building had decreased. any member of a Western Australian public library in their number of Better Beginnings packs delivered to families as Accordingly, an impairment loss of $2.403 million was own home (this was in response to COVID-19, normally a proportion of the population. recognised as at 1 July 2019. this database is only available in public libraries). 2017–2018 96% PUBLIC LIBRARY SERVICES Outcome Three 2018–2019 87% Supporting the public library network through facilitating The Western Australian community benefits from 2019–2020 97% (Budget Papers target 87%) access to library material and services. engaging with the State Library’s services. Commentary: 1. Average cost of administering services to public 1. Percentage of clients satisfied with the State libraries. Library’s collections and services. Similar to the indicator for access to (public) library materials, the closure of the State Library due to the 2017–2018 $69,793 This measures the extent to which the Library’s collections COVID-19 pandemic meant that people could not visit the 2018–2019 $70,725 and services meet the needs of the Western Australian building, but they quickly shifted their engagement to State 2019–2020 $74,112 (Budget Papers target $60,738) public. Library online collections and services. As for public library Normally, clients are surveyed in four separate periods to members, State Library members were able to access Commentary: gather information regarding their satisfaction with library Ancestry Library Edition in their own home and this drove At 30 June 2020, there were 233 public libraries in Western services across the reporting year. This year, due to the a 112 percent increase in the use of online databases for Australia. State Library being directed to close to the public, client the year. The indicator was impacted by a higher than expected feedback was only collected in three periods. 400 clients SERVICES AND KEY EFFICIENCY INDICATORS provided an appraisal of State Library collections and proportion of the total cost of services being allocated services. At a 95 percent confidence level, the estimated Collection Services to public library services. This was due to lower than expected salaries and other operating costs in the other maximum sampling error is plus or minus 5 percent. Ensuring Western Australia’s documentary collections service areas (Collection Services and Library, Literacy and are acquired, preserved and made accessible for future Community Engagement). Also impacting the indicator 2017–2018 2018–2019 2019–2020 generations. was the impairment loss of $2.403 million detailed in the Satisfied or 92.8% 94.4% 95.25% 1. Cost per new item added to the collection. cost per new item added to the collection indicator above. very satisfied This indicator measures the cost per item that is added to Neutral 3.9% 3.5% 2.25% The total cost of services used in the average cost of the heritage collections. administering services to public libraries calculation Dissatisfied 3.3% 2.1% 2.5% excludes $43.343 million relating to the transfer of public 2017–2018 $422.31 library collections to local governments which has been (Budget Papers target 92%) 2018–2019 $343.27 treated as a grants expense. Grants expense has been Commentary: 2019–2020 $459.92 (Budget Papers target $399.84) excluded as it is not constant year to year and does not Clients of the State Library’s collections and services Commentary: provide useful comparative information to readers. continue to report a high level of satisfaction. The indicator was above the target due to less than the expected number of items being acquired for heritage collections. Also impacting the indicator was the inclusion of a material item in the Library Board’s total cost of 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA 87

LIBRARY, LITERACY AND COMMUNITY CERTIFICATION OF KEY PERFORMANCE INDICATORS ENGAGEMENT We hereby certify that the Key Performance Ensuring that the State Library acts as a community hub in Indicators are based on proper records, are relevant delivering literacy and learning outcomes to the Western and appropriate for assisting users to assess the Australian community. Library Board of Western Australia’s performance, 1. Cost per engagement with State Library of Western and fairly represent the performance of the Library Australia services. Board of Western Australia for the financial year 2017–2018 $3.72 ended 30 June 2020. 2018–2019 $3.17 2019–2020 $3.04 (Budget Papers target $3.84)

Commentary: The indicator is below the target due to a greater number of engagements than expected. Hon. John Day Chairman Library Board of Western Australia 3 September 2020

Anne Banks-McAllister AM Vice Chairman Library Board of Western Australia 3 Sepember 2020 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA 88

SECTION 8 Appendices 2019 2020 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA 89 SECTION 8: APPENDICES Wayne Eades Denien Toomath David Hodgson Kate Eckersley Adam Trainer Philip Hough Ian Edmonds Rachel Turner Heather Jenkins Staff Members Peter Edwards Alison Underwood Jennifer Jenkins Sophie Farrar Margaret Watts Debra Jones The following full-time and part-time permanent and Katherine Gregory Maryam Yousefi-Mitchell Paul Kelvin contract staff were employed at the State Library of Western Karen Harris Linda Laycock COLLECTION SERVICES Australia at 30 June 2020. Michael Harris Susan Low DIRECTORATE Tracey Hawkins Gemma Lyon EXECUTIVE OFFICE Catherine Kelso Director Collection Services Gabrielle Hinchliffe Pam Marciano CEO and State Librarian Jennifer Leunig Susan McEwan Cathryn Holker Helen Marsh Margaret Allen Roxana Loveland Cailin Howells Cristina Albillos Inigo Martinez William McKay Louise Brick Sue Hunter Laurie Allen Brooke McKnight Christopher Pratt Karen Farmer Atia Ibrahim Susan Anderson Gregg McMichan Nadine Redmond Rod Forgus Don Jagodage Janet Applegate Carolyn Mitchell Lily Thorne-Stoate Oliver Gatty Linley Janssen Simone Barnes Wendy Monaghan Illona Tobin Charles Hayne Shannon Leahy Ewa Bieniawski Maria Neale Peter Tranter Elizabeth Holmsen Mary Magaraggia Andrew Black Caroline Nightingale Peter Vuckovic Ara Jansen Jaye McCracken Maureen Blackford Anne Oakes Sally Kelso LIBRARY SERVICES Tricia McKenzie Jeff Booth Glenda Oakley Colette McCann DIRECTORATE Carina McPherson George Borzyskowski Gary Obrecht Jane Masterman Director Library Services Andrew Meredith Jean Butler Josephine O’Connor Tracy Peacock Elizabeth Spencer Wanjiku Moite Michelle Collier Megan O’Connor Perryn Warton Cynthia Coombs Kate Akerman Sue North Kerry Randall Chloe Withnell Jennifer Crabtree Claude Andre Rebecca Ong Daniel Rozas Nunez Lucy Dal Busco STRATEGIC AND CORPORATE Theresa Archer Helen Ouf Edward Ryan Amanda De Cinque SERVICES DIRECTORATE Pena Atanasoff Chris Owen Rosene Saks Annette Del Bianco Director Strategic and Michelle Campbell Erik Persson Samad Selamat Rachel Den Haan Corporate Fiona Caratozzolo Pam Phelan Jeanette Shepherd Maureen D’Rozario Chris Penwald Janice Cauilan Nicole Piontek Robert Simeon Robyn Edwards Chantay Chia Anna Pretorius Scott Smith MD Siddik Ahmed Samantha Fairbanks Kylie Coleman Jordanna Rebbeck Salwa Soliman Zofia Carter Jennifer Feehan Naomi Corteen Cameron Rogers Courtney Swartz Grace Chui Michelle Francis Linda Davis Julie Sheren Fernando Tafani Nicholas Cowie Karen Godfrey Stephanie De Melo Irena Sikorska Brian Walker James Dew Frances Hammond Janet Deegan Carol Smith Urszula Wiejowski Anita Freeman Kerrin Hampson Marianne Dingli Anne Sotzik Bindy Wilson Celine Har Emma-Lee Hazeldean Jennifer Donovan Adele Sugars Ross Withnell Benjamin Hoper Sue Hegney Ian Kane Mary Doyle Molly Tebo Suan Yoong Linda Thorne Alison Hocken Toni Young 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA 90 SECTION 8: APPENDICES

Terry Campbell Award for Service Excellence

The Terry Campbell Award for Service Excellence P Libby Holmsen, Karen Farmer, Sally Kelso, Roxy is awarded to a staff member who, on a particular Loveland and Charles Hayne for raising the occasion, or by general attitude to the public or to profile of the State Library within the community staff, deserves special recognition in any area of the and across government. State Library’s services. Nominations are received P Andrew Meredith for excellent service to a patron. from staff or members of the public. P Michelle Campbell and Linda Thorne for leading The Award is in memory of Terry Campbell (1931– the development of new family literacy outreach 1989) who worked as a receptionist and telephonist resources for the Western Australian community. with the State Library and was unfailingly helpful and P Peter Edwards for outstanding attention to detail, courteous. This Award recognises staff displaying perseverance and thoughtfulness in his handling excellence in service delivery. of National Redress Scheme enquiries. The following staff received the award in 2019–2020: P Tui Raven for an outstanding contribution to the From Another View partnership. P Pena Atanasoff, Deepak, Feisal Hussain, Margaret Watts, Rebecca Ong, Ben Hoper and Ian Kane for demonstrating outstanding professionalism, concern and care for a patron. 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA 91 SECTION 8: APPENDICES McCusker Centre for Citizenship United Way Minderoo Foundation VisAbility Monash University WA Country Health Service Mowanjum Artists Spirit of the Wandjina Western Australian Adult Literacy Council Partners and Collaborators Aboriginal Corporation (WAALC) Western Australian Local Government The Friends of the Battye Library Inc. have continued to be a valued collaborator Museum of Perth Association (WALGA) of the State Library’s J.S. Battye Library of West Australian History through assisting National and State Libraries Australia Western Australian Museum with the preservation, digitisation and promotion of Western Australian documentary (NSLA) Western Australian Primary Principals heritage. This year, the Library Board of Western Australia appointed Friends of Battye National Film and Sound Archives Association Library as a Fellow in recognition of their continued outstanding support of the State National Library of Australia Western Australian Veterinary Emergency Library and State Records Office Office. National Trust of Australia (WA) and Speciality (WAVES) The Library acknowledges the significant long-time partnerships with every local New Norcia Benedictine Community Wirrpanda Foundation North Metropolitan TAFE government in Western Australia for the provision of public library services. Public Fundraising and Peer of the State Library Nyamba Buru Yawuru libraries remain one of the most used and important public institutions for the More than $19,000 was raised through Office of Multicultural Interests betterment of our society. a combination of fundraising initiatives Oral History Association of Australia, WA including donation boxes and credit card Family History WA (formerly the Western Australian Genealogy Society Inc.) has Branch Inc. donation devices. provided volunteers to assist in the delivery of family history services from the State Outcare Library for the past 35 years. Parliamentary History Advisory Committee - In 2019–2020 the number of Peers of the (Parliament of Western Australia) State Library increased to 16: State Library valued partners and Deakin University Perth Institute of Contemporary Arts (PICA) – Robert O’Connor QC collaborators in 2019–2020 included: Department of Communities, Child Perth Festival – Dr Pamela Statham-Drew and Nick Drew Protection and Family Support Aboriginal Culture and History WA Perth Theatre Trust – Elizabeth Frayne Department of Education Activ Adult Learning Australia Playgroup WA – Margaret Nowak AM Department of Health Art Gallery of Western Australia Polly Farmer Foundation – Margaret Allen PSM Department of Justice Association of Independent Schools of Professional Historians Association (WA) – Georgina Pearce Department of Local Government, Sport Western Australia Inc. Inc. – Peter Williams and Cultural Industries Australian Children’s Literature Alliance Propel Youth Arts – Kerry Smith Department of Mines, Industry Regulation Australian Institute of Aboriginal and Torres Public Libraries Western Australia Inc. – John Collins and Safety Strait Islander Studies (PLWA) – Bao-Ying McMullan Department of Planning, Lands and Australian Libraries Copyright Committee Public Sector Commission – Roslynn Membrey Heritage Australian Library and Information Read Write Now – Ian and Rebecca Repper Department of Primary Industries and Association (ALIA) Rio Tinto – Andrew Woods Regional Development Australian Red Cross Revelation Perth International Film Festival – Anonymous (1) Australian Research Council Department of Training and Workforce Royal Association of Justices of Western Peers of the State Library are individuals Awesome Arts Development Australia Inc. who support the Library through cash British Museum Dyslexia-SPELD Foundation Scitech donations of $250 or more for the purpose Carnamah Historical Society and Museum Edith Cowan University South Metropolitan TAFE of enriching and promoting its collections Central Institute of Technology (Adult Family History WA Screenwest and for the benefit and enjoyment of the Migrant Education Program) Fogarty Foundation Seven West Media people of Western Australia. The program Centre for Stories Fremantle Press State Records Office of Western Australia encourages individuals to play a valuable Child and Adolescent Community Health Friends of Battye Library Inc. The Smith Family role in the growth of the State Library by Chung Wah Association Good Things Foundation (Be Connected) The University of Western Australia committing to an annual donation. Platinum Community Adult Literacy Foundation Kids Own Publishing Think Child Care Peers generously donated $5,000 or more. Curtin University Magabala Books Total Green Recycling 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA 92 SECTION 8: APPENDICES

Volunteers Frank Hutchison Liz Rushton Volunteers play an important role in the State Library, working alongside staff assisting with activities, short term Janet Hutchison Ken Russell projects and events. They assist with: Rebecca Hyder Esther Schenberg – checking library holdings, online availability and values of books; Chantelle Irving Nina Sheehan – early literacy programs for pre-school age children; Tundie Jones Elizabeth Shepherd – rehousing and listings of private archives; Louisa Keron Jack Siah – oral history summaries; Jawez Khan June Sinclair – text correction of Western Australian newspapers on Trove; Jen Kieran Noel Sivewright – guided tours; and Megan Kneale Oyuna Sodov – staffing the Family History Centre in the Battye Library. Ron Knox Brian Stent In 2019–2020, volunteers donated 5,661 hours of their time to the people of Western Australia. Methodology provided Sugi Kossen Aileen Swarbrick by the Economic, Social and Cultural Value of Volunteering to Western Australia estimated this benefited the local Edith Lauk Pam Taylor community to the value of $433,445. Jeanette Lee Susette Turner Volunteers from Family History WA responded to 2,079 enquiries from people researching their family history. Julie Maddocks Liz Turner This year Patricia de Haer was nominated for the WA Volunteer of the Year Awards in the People’s Choice category, Michelle Mahoney Louise van Selm however due to COVID-19 these awards have been postponed until 2021. Over the past 37 years, Patricia has Cheryl Mannon Angela Vordermeier supported others in both formal and informal volunteering. In 1992 she volunteered with the Western Australian Cat Marcoolyn Charles Wei Genealogical Society (WAGS), but left not long after to support family members. Twelve years ago, Patricia contacted Jim McKinnon Bethany Weldon the Library to volunteer and since then has assisted in maintaining the microfiche collection. This collection supports Louise Mofflin Graeme Winters the work of researchers of Western Australian history and family history and includes electoral rolls, immigration Loreley Morling Vicky Yong records, convict records, births, deaths and marriages. Stephanie Mutch Shauni Zucco While some volunteering continued remotely, all volunteering at the Library ceased by Friday 20 March 2020 due to Thi Nguyen COVID-19. The first volunteer returned on 24 June 2020. Gillian O’Mara The Library would like to thank and acknowledge all volunteers who provided valuable assistance in 2019–2020. Chris Ong Jason Ow Patrick Bunbury Marilyn Dimond Warren Gilhome Julie Harris Emily Patterson Bevan Carter Brooke Donabie Jasmine Gill Judy Hawrylak Judy Pearce Christine Cavanagh Perpetua Durack-Clancy Veronika Gobba Sandy Hayward Sandra Pembuaian Bob Chee Colleen Fancote Gillian Grant Galina Hill David Pople Zena Coffey Liana Fitzpatrick Jennifer Grose Dolores Hoole Liz Purchase George Cowcher Susan Foster Elise Haddleton Carmen Hope Annette Raison Kris Cullen Pam Fraser Samy Hanna Melody Houston Carole Reid Patricia de Haer Cathy Gawen Fleur Hardy Anne Houston Annette Rowlands Libby Delany Anne Giles Moyna Harland Ben Hughes Elizabeth Rummins 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA 93 SECTION 8: APPENDICES

Service Delivery

2015–16 2016–17 2017–18 2018–19 2019–20 State Library visits State Library building visits(a) 1,263,550 1,102,092 1,165,186 1,209,175 770,327 State Library collections visits(a) 924,698 848,535 750,062 708,249 557,715 State Library website visits 834,076 787,189 694,156 618,474 686,282 State Library website page views 2,440,691 1,998,771 1,508,274 1,261,715 1,510,449 State Library services Membership of State Library 48,722 31,677 26,929 26,992 30,215 Enquiries and consultancies 21,709 22,411 20,633 19,835 19,031 Training/tours/events attendance 35,388 31,088 33,602 39,338 43,643 Loans to Library members 26,735 26,853 26,576 27,940 22,499 Online collections Searches on electronic resources 727,735 822,606 1,144,526 739,764 1,421,493 Digital objects available 170,036 225,204 249,918 263,096 281,692 Digital objects created 60,186 37,645 41,129 60,747 35,197 Collection services Heritage Collection titles catalogued 7,436 13,466 15,058 9,273 8,808 Non-Heritage Collection titles catalogued 218 1,651 1,077 429 451 Services to public libraries Number of WA public libraries 232 231 232 233 233 Items dispatched to refresh public library collections 497,277 404,145 346,093 367,715 355,947 New items delivered to public libraries 369,641 293,941 285,425 299,837 306,236 Titles catalogued for public libraries 67,533 101,997 87,789 101,526 86,894 Enquiries and consultancies 3,319 2,882 3,408 2,507 2,436 Public library staff attending training 412 484 550 447 557 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA 94 SECTION 8: APPENDICES

Stock

2015–16 2016–17 2017–18 2018–19 2019–20 Heritage Collection(b) Book titles 108,680 111,355 113,068 116,321 118,535 Book (volumes) 176,569 183,394 187,165 190,375 192,465 Magazine titles 25,869 27,438 27,881 28,089 28,130 Microfilm (reels) 41,801 11,882 11,937 12,002 12,052 Maps 34,342 34,839 35,737 17,699 17,905 Ephemera (metres) 23.52 23.52 23.52 23.52 23.52 Pictorial images 728,199 760,958 694,511 702,335 708,693 Motion pictures 8,192 7,763 7,999 8,176 8,495 Oral history hours of audio 17,255 17,564 17,538 17,743 18,032 Oral history transcripts 3,760 3,881 3,948 3,998 4,257 Private archives (metres) 4,148 4,227 4,315 4,348 4,413 Sound recordings 8,523 6,706 7,417 7,497 7,884

Non-Heritage Collections Book (volumes) 203,623 191,507 190,463 194,235 198,398 Current print magazines and newspaper titles 749 665 562 444 503 Current electronic magazine and newspaper titles 35,904 36,637 34,737 41,594 82,924 Microfilm (reels) 15,994 16,268 17,013 17,295 17,513 Music scores 42,851 42,795 42,641 42,636 45,011 Music sound recordings 2,215 1,903 1,885 1,722 1,721 Maps 23,715 23,717 23,717 23,717 23,717 Motion pictures 3,915 3,929 3,921 3,753 3,763 2019–2020 ANNUAL REPORT | PAGE THE LIBRARY BOARD OF WESTERN AUSTRALIA 95 SECTION 8: APPENDICES

Stock continued

2015–16 2016–17 2017–18 2018–19 2019–20 Public library collections Adult non-fiction 887,604 847,687 793,799 764,884 714,010 Adult fiction 966,751 957,878 934,837 911,227 883,091 Junior 980,730 975,991 943,366 926,223 910,923 Total stock 2,835,085 2,808,556 2,672,002 2,602,334 2,508,024 Special Formats (included in public library collections above) Languages Other Than English (LOTE) 69,791 69,570 64,655 64,564 64,797 Large print books 183,801 178,622 157,035 159,430 162,508 Ebooks 45,838 56,288 58,274 59,666 74,636 Eaudiobooks/audio CDs/MP3s 156,038 159,813 158,072 157,737 154,889 DVDs 241,146 239,196 233,418 228,420 212,919

(a) The decrease in the number of visits to the State Library building and collections was impacted by the closure of the building to the public from 23 March to 18 May 2020. (b) Where available, stock counts for the Heritage Collection are now taken from collection valuation data. Variation in past year counts may reflect different methodologies for counting collection items.