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FY20 Results | Twelve Months Ended 30 June 2020 | 8

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FY20 Results | Twelve Months Ended 30 June 2020 | 8 FY20 Results | Twelve months ended 30 June 2020 | 8 October 2020 Disclaimer This presentation (the “Presentation”) has been prepared by The Very Group Limited (“The Very Group” and, together with its subsidiaries, “we,” “us” or the “Group”) solely for informational purposes and has not been independently verified, and no representation or warranty, express or implied, is made or given by or on behalf of the Group. The Very Group reserves the right to amend or replace this Presentation at any time. This Presentation is valid only as of its date, and The Very Group undertakes no obligation to update the information in this Presentation to reflect subsequent events or conditions. This Presentation may not be redistributed or reproduced in whole or in part without the consent of The Very Group. Any copyrights that may derive from this Presentation shall remain the sole property of The Very Group. By attending or receiving this Presentation, you are agreeing to be bound by these restrictions. Any failure to comply with these restrictions may constitute a violation of applicable securities laws. We may from time to time access the capital markets to take advantage of favorable interest rate environments or other market conditions. This Presentation does not constitute or form part of, and should not be construed as, an offer or invitation or inducement to subscribe for, underwrite or otherwise acquire, any securities of The Very Group, nor should it or any part of it form the basis of, or be relied on in connection with, any investment decision with respect to securities of The Very Group or any other company, in each case including in the United States. Any such offer will only be made by means of a prospectus or offering memorandum, and in compliance with applicable securities laws. Certain statements in this Presentation are forward-looking statements. When used in this Presentation, the words “expects,” “believes,” “anticipate,” “plans,” “may,” “will,” “should”, “scheduled”, “targeted”, “estimated” and similar expressions, and the negatives thereof, whether used in connection with financial performance forecasts, expectation for development funding or otherwise, are intended to identify forward-looking statements. By their nature, forward-looking statements involve a number of risks, uncertainties and assumptions that could cause actual results or events to differ materially from those expressed or implied by the forward-looking statements. These risks, uncertainties and assumptions could adversely affect the outcome and financial consequences of the plans and events described herein. Actual results may differ from those set forth in the forward-looking statements as a result of various factors (including, but not limited to, future global economic conditions, changed market conditions affecting the online retail industry, intense competition in the markets in which the Group operates, costs of compliance with applicable laws, regulations and standards, diverse political, legal, economic and other conditions affecting the Group’s markets, and other factors beyond the control of the Group). Neither The Very Group nor any of its respective directors, officers, employees, advisors, or any other person is under any obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. You should not place undue reliance on forward-looking statements, which speak of the date of this Presentation. Statements contained in this Presentation regarding past trends or events should not be taken as a representation that such trends or events will continue in the future. In particular, no statements in this Presentation should be construed as concrete guidance as to the results of operations, cash-flows, balance sheet data or any non-financial metrics as of or for the financial year ending June 30, 2021 or any subsequent financial period. This Presentation includes certain financial data that are “non-IFRS financial measures”. These non-IFRS financial measures do not have a standardized meaning prescribed by IFRS and therefore may not be comparable to similarly titled measures presented by other entities, nor should they be construed as an alternative to other financial measures determined in accordance with IFRS. Although we believe these non-IFRS financial measures provide useful information to users in measuring the financial performance and condition of the Group, you are cautioned not to place undue reliance on any non-IFRS financial measures included in this Presentation. Certain information contained in this Presentation (including market data and statistical information) has been obtained from various sources. We do not represent that it is complete or accurate. All projections, valuations and statistical analyses are provided to assist the recipient in the evaluation of the matters described herein. They may be based on subjective assessments and assumptions and may use one among alternative methodologies that produce different results and to the extent that they are based on historical information, they should not be relied upon as an accurate prediction of future performance. Such data and forward looking statements data has not been independently verified and we cannot guarantee their accuracy or completeness. The information contained in this Presentation does not constitute investment, legal, accounting, regulatory, taxations or other advice and the information does not take into account your investment objectives or legal, accounting, regulatory, taxation or financial situation, or particular needs. You are solely responsible for forming your own opinions and conclusion on such matters and the market and for making your own independent assessment of the information herein. You are solely responsible for seeking independent professional advice in relation to the information in this Presentation and any action taken on the basis of such information. Investors and prospective investors in the securities of any issuer mentioned herein are required to make their own independent investigation and appraisal of the business and financial condition of such issuer and the nature of the securities. Due to rounding, numbers presented throughout this and other documents may not add up precisely to the totals provided and percentages may not precisely reflect the absolute figures. 2 Full year highlights Online, multi-category model has proven flexible and resilient in face of rapidly changing customer behaviour • Annual Group revenue exceeding £2bn for the first time with Very.co.uk retail sales growth of +10.5% • Underlying EBITDA of £264.4m (FY19: £272.4m) including additional £12m bad debt provision relating to Covid-19 – without this the underlying EBITDA would have been approximately £277m • A return to profit with profit before tax of £48.4m (FY19: £(185.5)m) • Financial services business remained robust with improving payment rates and default rates in line with historic trends • Year-end cash headroom of over £200m; Government Coronavirus Job Retention Scheme (CJRS) has not been utilised and Government loan schemes not accessed • Opened Skygate, a new state of the art fulfilment centre on time and on budget • Despite experiencing peak trading levels in quarter 4, the business has proven resilient and flexible, maintaining full operational capacity throughout the Covid-19 crisis with home working introduced for 2,000+ employees • Net debt excluding securitisation reduced by £144.2m to £496.7m (FY19 net debt excluding securitisation: £640.9m) 3 Strategic progress Continued progression against our strategic objectives with the launch of Skygate • Opened our new state-of-the-art automated fulfilment centre, Skygate, on time and on budget, the culmination of a four-year project • One-millionth outbound customer order processed in July 2020 • Preparing for its first peak trading • Significant efficiencies, customer service and environmental benefits • Will help increase next-day delivery order cut-off time to midnight, and give future option to offer our customers same day delivery Accelerating our digital agenda • Decision in early April to close existing contact centre and set up our 800 contact centre colleagues to work from home for first time • New working models for contact centre and head office will harness benefits of remote and on-premise work including productivity and well-being Pensions • The Littlewoods Pensions Scheme, which is sponsored by The Very Group, completed a buy-in deal with Rothesay Life for just under £930m in July 2020 • This is the second buy-in for the scheme with substantially all member liabilities for The Very Group now insured 4 Quarter 4 +36% +1%pt +103% Q4 Very.co.uk Q4 Very.co.uk Q4 new retail sales UK non-food customers market share FY20 £2bn +2.9% +10.5% Annual Group revenue Very.co.uk retail revenue passed sales Q4 and FY20 for first time financial highlights FY20 £48.4m £264.4m1 £241.5m PBT Underlying Underlying free (FY19: £(185.5)m) EBITDA cash flow (FY19: £272.4m) (FY19: £135.2m) Note: 1. Underlying EBITDA adversely impacted by £12.4m due to Covid-19 – excluding these impacts, underlying EBITDA would have been approximately £277m 5 5 Economic model - consistent focus on profit and free cash drivers FY20 v FY19 performance a a a a Revenue Gross margin Return on assets Costs Debtor book +10.5% growth in Stable (2.2)%pts Lower +1.1% growth in Very.co.uk retail underlying retail reduction in costs as underlying bad debt average Very
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