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Magnum 224, Storagelibrary T24, Or Storageloader 2U LTO Library

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Magnum 224, Storagelibrary T24, Or Storageloader 2U LTO Library COPYRIGHT Copyright 2007 by Tandberg Data Corporation. All rights reserved. This item and the information contained herein are the property of Tandberg Data Corporation. No part of this document may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual, or otherwise, without the express written permission of Tandberg Data Corporation, 2108 55th Street, Boulder, Colorado 80301. DISCLAIMER Tandberg Data Corporation makes no representation or warranties with respect to the contents of this document and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose. Further, Tandberg Data Corporation reserves the right to revise this publication without obligation of Tandberg Data Corporation to notify any person or organization of such revision or changes. TRADEMARK Tandberg Data trademarks: Tandberg Data, Exabyte, the Exabyte Logo, EZ17, M2, NOTICES SmartClean, VXA, and VXAtape are registered trademarks; ExaBotics and MammothTape are trademarks; SupportSuite is a service mark. Other trademarks: Linear Tape-Open, LTO, the LTO Logo, Ultrium and the Ultrium Logo are trademarks of HP, IBM, and Quantum in the US and other countries. All other product names are trademarks or registered trademarks of their respective owners. PART NUMBER 1017472 Revision A REVISION HISTORY Revision Date Description A August 2007 Initial release. NOTE: The most current information about this product is available at Tandberg Data’s web site (www.tandbergdata.com). ii PRODUCT MANUAL 1017472 PRODUCT The library (Magnum 224, StorageLibrary T24, or StorageLoader 2U LTO) by Tandberg WARRANTY Data Corporation is warranted to be free from defects in materials, parts, and CAUTION workmanship and will conform to the current product specification upon delivery. For the specific details of your warranty, refer to your sales contract or contact the company from which the library was purchased. The warranty for the library shall not apply to failures caused by: Physical abuse or use not consistent with the operating instructions or product specifications. Repair or modification by any one other than Tandberg Data’s personnel or agent in a manner differing from the maintenance instructions provided by Tandberg Data. Removal of the Tandberg Data identification label(s). Physical abuse due to improper packaging of returned library. If problems with the library occur, contact your maintenance organization; do not void the product warranty by allowing untrained or unauthorized personnel to attempt repairs. Returning the library in unauthorized packaging may damage the unit and void the Caution warranty. If you are returning the library for repair, package it in its original packaging (or in replacement packaging obtained from your vendor.) CONTACTING To obtain general information TANDBERG DATA CORPORATION Tandberg Data Corporation Tandberg Data Headquarters Kjelsåsveien 161 PO Box 134 Kjelsås 0411 Oslo Norway + 47 2218 9090 World Wide Web www.tandbergdata.com AUGUST 2007 MAGNUM 224, STORAGELIBRARY T24, OR STORAGELOADER 2U LTO iii NOTES iv PRODUCT MANUAL 1017472 Contents About This Manual . xv 1 Product Overview . 1 Library Features . 1 Library Components . 3 2 Installing the Library . 9 Obtaining Accessories and Equipment . 10 Preparing for Installation. 12 Installing the Library in a Rack . 13 Assembling the Rails . 13 Attaching the Rails to the Rack . 15 Attaching the Library to the Rails . 16 Connecting to SCSI. 17 Connecting the Library to Fibre Channel. 20 Connecting the Library to Ethernet . 21 Connecting the Library to the USB Port . 21 Powering On the Library . 22 Verifying the Hardware Installation . 25 3 Configuring the Library . 29 Accessing Configuration Options . 29 Setting Configuration Options. 35 Checking the Setup . 79 4 Using the Remote Management Utility . 81 Accessing the Remote Management Utility . 81 Viewing the Home Page . 83 Setting Configuration Options. 91 AUGUST 2007 MAGNUM 224, STORAGELIBRARY T24, OR STORAGELOADER 2U v Viewing Information on the Statistics Page . 100 Using the Utility’s Tools . 103 5 Operating the Library. 113 Preparing Cartridges. 115 Inserting and Moving Cartridges . 116 Loading Cartridges into a Magazine . 120 Removing Cartridges from the Library . 122 Issuing a Re-inventory Command to the Library . 124 Loading and Unloading Cartridges in the Tape Drive . 125 Cleaning the Tape Drive . 128 Resetting the Library . 134 Storing Cartridges. 136 6 Viewing Library Information. 137 Viewing Basic Library Information . 137 Viewing Library Status . 139 Viewing Library History . 140 Viewing Library Statistics . 143 Viewing Library Settings . 146 Viewing Basic Tape Drive Information . 148 Viewing and Updating the Cartridge Inventory . 153 7 Maintenance. 159 Installing or Replacing a Tape Drive . 159 Installing a Second Half Height Tape Drive. 163 Replacing a Tape Drive (same configuration) . 165 Replacing a Tape Drive (Half height to Full height) . 169 Reconfiguring the Library and Resuming Operation . 172 Removing Cartridges Without Power . 175 Cleaning the Library. 176 Running Tape Drive Diagnostics. 176 Running Library Diagnostics . 178 FTP—Library Firmware Upgrade and Diagnostics. 183 LibTool—Library Firmware Upgrade . 186 USB Port—Library Firmware Upgrade and Diagnostics. 186 LTOTool—Tape Drive Firmware Upgrade . 189 USB Port—Tape Drive Firmware Upgrade . 190 vi PRODUCT MANUAL 1017472 8 Troubleshooting . 193 Library Troubleshooting . 193 Tape Drive Troubleshooting . 196 Backup Software Reports an Error. 198 Before Contacting Technical Support . 200 Advanced Troubleshooting . 202 A Specifications. 203 Storage Capacity . 203 Size and Weight . 204 Performance Specifications. 204 Power Specifications. 205 Environmental Specifications . 206 Shipping Specifications . 208 Universal Serial Bus (USB) Interface . 208 Safety and Regulatory Agency Compliance . 209 B Interface Specification . 213 SCSI Interface Specifications . 213 Fibre Channel Interface Specifications (FC Tape Drive) . 221 Ethernet Specifications . 222 C Write Once, Read Many (WORM) Capability . 223 Overview . 223 WORM Media . 223 Requirements . 225 TapeAlert Flags . 225 Error Codes . 226 D Shipping the Library . 227 Preparing the Library for Shipping. 227 Replacing the Shipping Locks . 230 Removing the Library from the Rack . 233 Packing the Library . 234 E Error Messages . 237 Library LCD Error Messages . 237 Library “Fatal” Error Messages. 248 AUGUST 2007 MAGNUM 224, STORAGELIBRARY T24, OR STORAGELOADER 2U vii Index . 251 viii PRODUCT MANUAL 1017472 Figures 1 Product Overview Figure 1-1 Library front panel components . ..
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