STRABAG Infrastructure & Safety Solutions
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Control Centre Technology STRABAG Infrastructure & Safety Solutions 02_16_STRABAG_Leitstellentechnik_ENG_r12.indd 1 11.03.16 09:21 2 STRABAG Infrastructure & Safety Solutions Control Centre Technology We set standards STRABAG Infrastructure & Safety Solutions, or SISS for short, is a 100% subsidiary of STRABAG AG that offers communication and safety solutions for public institutions, public and private transport, industry and companies in a variety of sectors. Our range of services includes everything from highly available products and systems to the installation and operation of end-to-end solutions as general contractor. Within the STRABAG Group, SISS is responsible for electro-technical infrastructure and safety solutions worldwide. In its field, the company is among the leading in Europe. Everything from a single source As general contractor for transport and tunnel technology as well as communication and safety systems, SISS goes through every step of a project hand in hand with its clients – from the needs analysis to planning and systems development all the way to installation, service and maintenance. SISS offers solutions for the control, optimisation and evaluation of the efficiency and quality of all communication and safety equipment. In every area of business, we place great importance on perfect implementation of the individual solution – from analysis of the infrastructure to on-site development, construction and systems planning up to the definition of the software. Top quality, on-time delivery, effectiveness and teamwork – these values have priority not only at SISS but also for the entire group. It is because of this that SISS counts among the leading European companies in the field of communication and safety technology. The proof is in our service portfolio ENGINEERING Requirements management | System design and specification | Software and hardware engi- neering | Plant engineering and assembly | Service and maintenance | Updates and upgrades | On-call service | Radio measurement and propagation analysis | System integration SERVICE PORTFOLIO Traffic & Tunnel Solutions – Systems for the registration, control, influencing and manage- ment of private transport | Environmental data and road ice warning systems | Video-based traffic and incident surveillance | Complete safety technology for road and rail tunnels incl. lighting and ventilation as well as emergency call systems | Fire water supply systems and fire alarms, fire-fighting systems Critical Communication & Safety Systems – VoIP communication systems | TETRA dispatch- er | Digital radio gateways | Process control systems, remote and SCADA systems | Com- plete public safety answering point systems incl. installation | Warning and alarm systems, infrastructure, terminals and alerting encoders | Video surveillance, recording and passenger information systems for public transportation | Digital train radio systems for GSM-R and TETRA infrastructures | Public announcement systems | Mobile data terminals for emergen- cy vehicles | Command vehicle equipment Rail & Radio Systems – Voice and data radio systems | Tunnel and building radio systems | Large-area communication systems | Fixed, mobile and portable end devices | Highly available modules and components for analogue, digital, optical and high-frequency systems Construction Site Logistics – Safety and communication systems for construction sites with emergency call systems, access control, control rooms and video/PA/radio Public Lighting – Lighting systems for public areas incl. expansion to system lighting points with WiFi, video and e-mobility 02_16_STRABAG_Leitstellentechnik_ENG_r12.indd 2 11.03.16 09:21 Service Portfolio 3 Control Centre Technology Control centre Control centre businesses have ever more complex communication structures that require rapid and secure access to a variety of resources and a high level of availability of the system system equipment technology, especially for emergency organisations. The continuous change in communication and IT technology, the variety of the required control centre systems and the greater integration Our concept includes: requirement for these systems to as few as possible ergonomic human-machine interfaces • VoIP-based communication technology place high requirements on the conceptual solution and the technology suitable for this. • Computer aided dispatch systems with geographic information system Thanks to many years of experience in the creation and system integration of various control • Control centre technology and centres, STRABAG Infrastructure & Safety Solutions offers a wide range of system solutions working position equipment that consists of inhouse system technologies and technologies, also from partner companies, as • IT and network infrastructure specialists in the respective sectors. • Network management system • Alarm technology • Announcement systems • SCADA systems • Display and media systems • Intercom and access control systems • Electrotechnical equipment 1 2 1 Red Cross Emergency Dispatch 3 Centre, Styria / 2 Vienna Ambulance Services / 3 RFL, Vorarlberg 02_16_STRABAG_Leitstellentechnik_ENG_r12.indd 3 11.03.16 09:21 4 STRABAG Infrastructure & Safety Solutions Control Centre Technology Next Generation System NGS3600 The modern, future-proof and flexibly expandable Communication System based on VOIP. The STRABAG Infrastructure & Safety Solutions NGS3600 radio/wire communication system is the newest generation of a high-performance and failure-proof communication system. The NGS3600 is an integrative system platform for the relaying of emergency calls and conventional telephone calls, analogue radio channels as well as digital radio telephony and voice signals of other various media. Operation and user guidance is carried out via a separate, designable, touchoptimised GUI or integrated via other control centre systems. Areas of application − Control centres of emergency organisations, such as fire brigades, rescue services, police − Control rooms of public transport (traffic companies, railways, mountain railways) − Industry authorities, headquarters of site security and security guard − Process control points of energy suppliers − Control rooms of service operations, such as taxi dispatch centres, courier services − Security centres (sporting venues, airports, railway stations, shopping centres, amusement parks…) System architecture The NGS3600 is subject to a full, pure VoIP concept and, accordingly, systems can be compactly set up in networked at a location or nationwide via IP connections. Every system has an intermediary server, media gateways as interfaces to the various external media and workplace equipment for the operation. According to the availability requirements, these system components can be designed as single or double cluster solutions and also have redundant network connections. The capacity of the system covers the bandwidth of small control centres to large control centres up to 80 workstations and more without changes of components, so that the design and expansion possibilities have no limits. The software concept offers functional modules that cover the various application areas of a control centre operation and can be combined and adjusted depending on the requirement. All components are designed for integration into a separate or superordinate error monitoring and network management. 1 02_16_STRABAG_Leitstellentechnik_ENG_r12.indd 4 11.03.16 09:21 Product Lines 5 Workstations The workstations combine all functions of the system on a single user interface (touch panel or mouse/keyboard operation). A dispatcher workstation is designed in such a way that the dispatcher can solve his respective tasks quickly and without complications, even under stress, as seconds can be decisive. Media gateways A dispatcher workstation consists of a workstation computer with an intuitive control panel and corresponding speech devices. Every main workstation is basically equipped identically, so and interfaces: that the role-based concept or „free seating“ can be fully utilised. A silent workstation computer is used for the control of the control panel (fanless box PC). The CDI3603 dispatcher interface • ISDN S0 and 52m convert the VoIP speech data into analogue signals for various loudspeakers, microphones, (QSIG, Geo-Location, eCall) handsets or headsets and provide the terminal (SIP client) for the communication system. • Analogue telephony a/b Of course, a foot switch and a signal lamp can be connected to these workstation electronics • Radio analogue (tone I, II, selcall, FMS, (e.g. workstation talks/does not talk). The workstation is standardised, but can be varied channel selection) with regard to the various screen sizes. • Radio digital FRT (single call, group call, SDS) The workstations are designed according to the criteria of maximum availability. In the event of • Radio digital DXT failure of the touch panel or the PC based working position active calls are not interrupted. (LS1, LS2, TCS Pooling, Crypto) • SIP Workstations with CDI3603 as a software application are available in a simplified version. This • CTI for control centers and enables the operation of a workstation on laptops, tablets or on simplified build-up elements disaster management systems for use as calltaker workstations, redundant or operation directors activity workstations or • Houseautomation in mobile control centres. The USB ports of the respective terminal are used here as inter faces • Stationannouncement where it is possible to activate