County of Del Norte County Office of Emergency Services 981 "H'Street, Ste. 240 Crescent City, 95531

Phone Fax (707\ 464-7255 (707) 464-1165

AGENDA DATE: April 13, 2021

TO: Del Norte County Board of Supervisols

FROM: Kymmie Scott, Emergency Services fVlanager 145

SUBJEGT: Adoption of the 2021 Del Norte Operational Area Emergency Operations Plan

RECOMMENDATION FOR BOARD ACTION:

Adopt the 2021 Del Norte Operational Area All-Hazard Emergency Operations Plan and instruct the Office of Emergency Services to provide a copy of the plan and training to support its utilization to all operational area partners.

DISCUSSION/J USTIFICATION :

An Operational Area All-Hazard Emergency Operations Plan (EOP) is the cornerstone document which guides the response to emergencies and disasters which exceed the capabilities and/or resources of regular emergency service response operations within a county's operational area. At its core, it outlines operational priorities, operational structure, roles and responsibilities, and procedures for basic emergency management activities.

The Del Norte Operational Area All-Hazard EOP has not been updated since 2005. lndustry practice is to update these plans every two years or following large incidents, whichever comes first. The County received an award of funding to support the project through the Homeland Security Grant Program and put out a request for proposals for professional services to complete the work in March 2020. There were ten (10) responsive proposals received and Tidal Basin LLC was chosen based on value and experience. The project began in late June 2020.

This Emergency Operations Plan was written over the course of seven months utilizing input from a planning group comprised of local agency partners and with several opportunities for input provided to Office of Emergency Service partners. lt is written to be compliant with the principles of planning outlined in FEMA's Developing and Maintaining Emergency Operations Plans (CPG 101 v2), the organizational structure outlined by California Office of Emergency Services Standardized Emergency Management System (SEMS) as well as the National lncident Management System (NIMS), and the standards set forth by the Emergency Management Accreditation Program (EMAP). i

Following the completion of the draft Plan, it was tested for efficacy during a tabletop E F exercise in January 2021, using a realistic scenario based on local hazards. Emergency E Operation Center staff and agency partners participated in the scenario and provided = feedback. This feedback was utilized to further enhance the draft Plan, as well as to create an After Action Report which highlights additional areas for program improvement in - coming years. = = Emergency Operations Plans are typically supported with functional and incident specific annexes, which describe in greater detail who and how specific types of events and issues are handled during an incident. With additionalfunding from the Homeland Security Grant Program and the Public Safety Power Shutoff grant program, the Office of Emergency Services is working on developing several of these annexes over the course of the next two years. Slated for development within the next year are: Debris Management, Volunteer and Donations Management, Mass Fatality, and Power Outage. Funding for additional annexes including Evacuation and Transportation is currently being pursued.

ALTERNATIVE:

Reject the Emergency Operation Plan as written and advise the Office of Emergency Services how you would like to proceed.

FINANCING:

This project was funded through the Homeland Security Grant Program (HSGP) CFDA #97.067

CHILDREN'S IMPACT STATEMENT:

This section meets 1 of the following outcome measures for children in Del Norte County:

nchildren ready for and succeeding in school. lchildren and youth are healthy and preparing for adulthood. nFamilies are economical ly self-sufficient. nFamilies are safe, stable and nurturing. Ecommunities are safe and provide a high quality of life. nNo impact to Children as a result of this action.

SIGNATURE REOUIRED:

ADMINISTRA SIGN.OFF: lAUDITOR

XCOUNTY ADMI N ISTRATIVE OFFICER

NASSISTANT COUNTY ADMI N ISTRATIVE OFFICER trCOUNTY COUNSEL NPERSONNEL trOTHER DEPARTMENT = - E L !E

= EMERGENCY OPERATIONS PLAN

BOARD OF SUPERVISORS – APRIL 13, 2021 PROJECT HISTORY

• The Del Norte Emergency Operations Plan (EOP) has not had an update since 2005 • Funding was secured through the FY 18 and FY 19 Homeland Security Grant Program to update the EOP and several annexes • Request for proposals was put out in March 2020 • Ten responsive proposals were received, and Tidal Basin was chosen based on value and experience • Project began in June 2020 WHAT IS AN EMERGENCY OPERATIONS PLAN?

• Cornerstone document that guides the response to emergencies and disasters which exceed the capabilities and/or resources of regular emergency service response operations.

 Outlines operational priorities  Provides operational structure  Designates roles and responsibilities  Lays out procedures for basic emergency management activities WHAT THIS LOOKS LIKE ON THE LOCAL LEVEL

COORDINATION

SUPPORT FACILITATION FITTING IT INTO THE BIGGER PICTURE

STATE OPERATION CENTER (SOC)

COASTAL REGION OPERATION CENTER (CREOC)

OA EMERGENCY OPERATION CENTER (EOC)

LOCAL GOVERNMENT / SPEC DISTRICT (EOC / DOC)

INCIDENT COMMAND POST (ICP) CONSULTANT - TIDAL BASIN

• Comprehensive, all-hazards emergency management company with 35 years of experience • Customized approach to program needs • Experience in gap analysis, operational planning, exercise, training, strategic planning, grant writing, etc. • Long list of successful projects in California in public and private sector • Project team included and Ms. Delventhal, Mr. Karsjen, Ms. Kline – all proven experts in their fields

PLAN PROCESS

• Seven month process • Tidal Basin was supported by local partners representing cross-section of sectors • Included information gathering, gap analysis, draft development, opportunity for input, exercise of draft, final opportunity for input, and finalization

FINAL PRODUCTS

• EOP has been written to be compliant with the principles of planning outlined in FEMA’s Developing and Maintaining Emergency Operations Plans (CPG 101 v2), the organizational structure outlined by California Office of Emergency Services Standardized Emergency Management System (SEMS) as well as the National Incident Management System (NIMS), and the standards set forth by the Emergency Management Accreditation Program (EMAP). • Exercise After Action Report (AAR) provides a list of strengths and areas of improvement to help guide future planning, organization, exercise, training, and equipment (POETE) NEXT STEPS

• Planning: EOP annexes to include debris management, volunteer and donation management, and fatality management (HSGP); power outage (PSPS); evacuation and transportation (DNLTC); also a recovery plan – separate document (TBD) • Organization: “EOC Week” coming up in May • Exercise: Full-scale tsunami evacuation planned for October 22, 2021 • Training: monthly training in EOC meetings • Equipment: constantly working on equipment needs – generators and sirens are the biggest focus right now

Del Norte County Operational Area

Emergency Operations Plan

Tidal Basin Government Consulting, LLC 675 N. Washington Street, Suite 400, Alexandria, VA 22314 888.282.1626 | tidalbasingroup.com

Del Norte County Operational Area Emergency Operations Plan

Operational Area Board of Supervisors Letter of Approval

April 13, 2021

Operational Area Partners

County of Del Norte Department Heads

American Red Cross Gold Region

California Office of Emergency Services

FEMA Region IX

Dear Del Norte County (County) Emergency Response and Recovery Officials:

We are delighted to present the Del Norte County Operational Area (OA) Emergency Operations Plan (EOP). This plan is the basis for the response and recovery operations from the county and the OA.

The County of Del Norte Board of Supervisors, which is the governing body of the County of Del Norte, has approved and concurs with this plan.

This plan reinforces Del Norte County OA’s response and recovery capabilities and complies and is consistent with the Standardized Emergency Management System (SEMS), the National Incident Management System (NIMS), the Incident Command System (ICS), and the duties and responsibilities of the County and its departments in preparedness, response, and recovery procedures. A copy of the Del Norte County OA EOP may be obtained at the County Office of Emergency Services.

The Plan includes guidance for and responsibilities to multiple public agencies, special districts, private partners, and non-profit organizations, all with disaster response interests. The Del Norte County OA EOP is linked to jurisdictions, discipline, and mutual aid plans and standard operational procedures.

The successful execution of this Plan depends entirely on the skills and abilities of the county participants. Continual updating and testing of this plan through plan review, exercises, and drills will ensure its relevance and usefulness during an emergency. We look to you as members of the County of Del Norte and Del Norte County’s emergency response organizations to assist in the ongoing process of program and capability improvement.

Sincerely,

County of Del Norte

Board of Supervisors

Letter of Approval i Del Norte County Operational Area Emergency Operations Plan

Promulgation Statement

The Del Norte County (County) Operational Area (OA) Emergency Operations Plan (EOP) provides direction for those with emergency management responsibilities within the Del Norte County OA. The EOP provides year-long preparedness guidance, as well as specific guidance to those activated in the event of an emergency, to save lives, enhance the health of citizens, protect property and the environment, and preserve local culture and heritage. This EOP authorizes County personnel, in all its departments and offices, to perform their duties and tasks before, during, and after an emergency.

This EOP complies and is consistent with California’s Standardized Emergency Management System (SEMS), the National Incident Management System (NIMS), the standards of the Emergency Management Accreditation Program (EMAP) and the Federal Emergency Management Agency’s (FEMA’s) standards on EOP organization for a local jurisdiction. It addresses the roles and responsibilities of government organizations and provides a link to local, state, federal, and private organizations and resources that may be activated to address and support disasters and emergencies in Del Norte County.

Authority for emergency management in Del Norte County rests with the County Administrative Officer (CAO), who is designated by Del Norte County Code Title II Chapter 60 and authorized by the County of Del Norte Board of Supervisors as Director of Emergency Services. County Code Title II Chapter 60 further provides the CAO/Director with authority to direct cooperation between and coordination of services and staff of the emergency organization of Del Norte County and resolve questions of authority and responsibility that may arise between them. The CAO/Director of Emergency Services has the authority to implement this plan and to delegate authority to the Assistant CAO/Assistant Director of Emergency Services to make changes to this plan. The Emergency Services Manager is responsible for day-to-day operations of the Office of Emergency Services and oversees management of the Emergency Operations Center (EOC) during an activation. These individuals will coordinate efforts to train and exercise county employees and OA partners to use this EOP as guidance for a coordinated emergency response effort. The plan will continue to evolve, responding to lessons learned from exercises, real- world events, emergency experiences, planning efforts, training activities, and state and federal guidance.

Prior to its issuance, this EOP was reviewed by department representatives and OA partners who have been assigned primary responsibilities for the management and implementation of emergency functions. Following input and agreement from these representatives, this EOP was submitted to the County Board of Supervisors for review and, upon their concurrence, officially adopted and promulgated.

This promulgation is effective upon its signing and shall remain in full force and effect until amended or rescinded by further promulgation. The promulgation of this EOP further affirms Del Norte County’s support for emergency management and a safe and resilient community.

Promulgation Statement ii Del Norte County Operational Area Emergency Operations Plan

Approval and Implementation

The preservation of life, property, and natural, cultural and heritage resources is an inherent responsibility of government. This Del Norte County Operational Area (OA) Emergency Operations Plan (EOP) 2020 describes actions the county will take in an emergency to fulfill that responsibility, and to ensure the most effective emergency response is provided to the residents, businesses, and visitors of the Del Norte County OA. One of the primary responsibilities of Del Norte County Office of Emergency Services (OES) is to develop an OA EOP, and regularly update the plan and maintain a record of changes. This plan should address, to the extent possible, all emergency response functions of local governmental departments, agencies, public officials, and other public and private organizations during emergencies/disasters. The plan also serves to fortify the county’s resiliency in the face of recognized threats and to bolster the OA as a vibrant region in which to live, work, visit, and play.

This EOP was prepared under the oversight of the County Emergency Services Manager to implement and maintain a viable all-hazards response capability and to establish a comprehensive approach to managing emergencies. The plan was reviewed by the Disaster Council and then submitted to the County Board of Supervisors where it was officially adopted and promulgated in accordance with County Code Title II Chapter 60.

Del Norte County Code, Title 2, Chapter 60, Section 30, states that the Disaster Council shall consist of the following:

A. The chairman of the board of supervisors, who shall be chairman. B. The director of emergency services, who shall be vice-chairman. C. The assistant director of emergency services. D. Such chiefs of emergency services as are provided for in a current emergency plan of this county, adopted pursuant to this chapter. E. Such representatives of civic, business, labor, veterans, professional, or other organizations having an official emergency responsibility, as may be appointed by the board of supervisors.

Pursuant to Letter D, this emergency operations plan officially establishes the "chiefs of emergency services" as the following:

• The Emergency Services Manager, the Public Health Officer, the Chairman of the Del Norte Chiefs' Association, the Sheriff, and the Crescent City Chief of Police.

Authority for emergency management in the Del Norte County OA resides with the CAO/ Director of Emergency Services and those that are delegated to support the OES and its programs. The CAO/Director, and Assistant Director of Emergency Services as designated by the CAO/ Director, hold the authority to make an official emergency or disaster declaration on behalf of the County. The OES Director can declare an emergency at any time, however the declaration must be ratified by the Board of Supervisors within seven days. A special meeting may be held if a regular meeting is not already scheduled within that timeframe.

Authority for EOP updates also resides with CAO/ Director of Emergency Services, following recommendation from the Emergency Services Manager or a community partner. There may be times when modifications may be made to the plan that do not require Board of Supervisor approval. Those

Approval and Implementation iii Del Norte County Operational Area Emergency Operations Plan

authorities have been identified and delegations provided to the CAO/Director of Emergency Services, Assistant Director of Emergency Services, and the Emergency Services Manager.

All departments, offices, and employees of Del Norte County shall abide by and cooperate fully with the actions described in this plan when it is executed. Any or all parts of the EOP may be activated based on the specific emergency as decided by emergency management leadership.

This EOP and its supporting content supersedes all previous versions and other iterations of this plan. This EOP shall be effective immediately upon execution of all signatures below.

Signed:

Name Chair Date

Board of Supervisors

Del Norte County, California

Approval and Implementation iv Del Norte County Operational Area Emergency Operations Plan

Plan Distribution

The Office of Emergency Services (OES) is responsible for establishing, maintaining, and distributing the Del Norte County Operational Area (OA) Emergency Operations Plan (EOP). The OES will make the EOP available to all County departments, OA jurisdictions, California Office of Emergency Services (Cal OES) and other partner organizations as necessary and upon request. Hard copies are available at the County OES. A digital copy will be available on the County OES website.

Personnel with a role in executive leadership, coordination and management, and operational implementation of emergency procedures have reviewed this plan and agree with the content in this plan, as well as their role in responding to an emergency, as outlined in this plan. County departments and partner organizations are encouraged to have digital access to this plan, or a printed copy available to them at all times. Record of Distribution

Plan # Office/Department Representative Date Signature received 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17

Plan Distribution v Del Norte County Operational Area Emergency Operations Plan

Record of Changes

Any approved additions or modifications to the Del Norte County EOP will be documented and noted in this section. The date of the change, the title of the person making the change, and a summary and reason for the modifications will be included in this section of the plan.

If any major or significant changes to this plan need to be made, then the revised EOP will be considered an update, and the cover page, promulgation page, and approval and implementation page should reflect that it is a new plan.

After any modification to this plan, the Emergency Services Manager will ensure that the updated version is distributed to all departments, agencies, and individuals listed on the Plan Distribution list, and that the revised plan is uploaded to any shared sites and/or webpages where this plan resides.

Change Date of Sections Summary of Change Change made by Number Change (title or name) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17

Record of Changes vi Del Norte County Operational Area Emergency Operations Plan

Disclosure Exemptions

Much of this plan is available for public review. However, portions of this document contain sensitive information relevant to the operations of the County and the OA jurisdictions in response to emergencies. Portions that include Personal Identifiable Information (PII) or information with significant implications on county, city, regional, state, or national security are placed in attachments that are exempt from public disclosure under the provisions of the California Public Records Act §6254.

Disclosure Exemptions vii Del Norte County Operational Area Emergency Operations Plan

Table of Contents Operational Area Board of Supervisors Letter of Approval ...... i Promulgation Statement ...... ii Approval and Implementation ...... iii Plan Distribution ...... v Record of Distribution ...... v Record of Changes ...... vi Disclosure Exemptions ...... vii 1. Introduction, Purpose, Scope, Situation, and Assumptions ...... 1 1.1 Purpose ...... 1 1.2 Scope ...... 2 1.2.1 Whole Community Approach ...... 3 1.3 Situation Overview ...... 4 1.3.1 Hazard Analysis Overview ...... 4 1.3.2 Designated Areas of Interest ...... 4 1.3.3 Special Events ...... 5 1.3.4 Economic Base and Infrastructure ...... 5 1.3.5 Hazard Profile ...... 5 1.3.6 Vulnerability Assessment ...... 11 1.3.7 Mitigation Overview ...... 13 1.4 Planning Assumptions ...... 13 1.5 Detection and Monitoring ...... 14 1.6 Plan Activation ...... 14 1.7 Logistics Support and Resource Requirements for EOP ...... 14 2. Concept of Operations ...... 15 2.1 General ...... 15 2.1.1 Operational Priorities ...... 15 2.1.2 Critical Tasks ...... 15 2.1.3 Standardized Emergency Management System (SEMS) ...... 16 2.1.4 National Incident Management System ...... 18 2.1.5 California AB477 and the Americans with Disabilities Act (ADA) ...... 19 2.2 Phases ...... 19 2.3 Community Lifelines ...... 20

Table of Contents viii Del Norte County Operational Area Emergency Operations Plan

2.4 Direction and Control ...... 21 2.4.1 Command and Control ...... 21 2.4.2 EOC Coordination and Communication ...... 21 2.4.3 Department Operations Centers ...... 21 2.4.4 Multi-Agency Coordination (MAC) ...... 22 2.5 Alert and Warning ...... 22 2.6 Activation ...... 23 2.6.1 Emergency Operations Center ...... 23 2.6.2 Location ...... 24 2.6.3 Staffing ...... 24 2.6.4 Activation ...... 24 2.6.5 Activation Levels ...... 24 2.6.6 Staff Notification ...... 25 2.6.7 Demobilization ...... 25 3. Organization and Assignment of Responsibilities ...... 25 3.1 General ...... 25 3.1.1 Ongoing Responsibilities ...... 26 3.1.2 During an Emergency ...... 26 3.2 Organization ...... 26 3.2.1 Management Section ...... 29 3.2.2 Operations Section ...... 31 3.2.3 Planning Section ...... 34 3.2.4 Logistics Section ...... 36 3.2.5 Finance/ Administration Section ...... 38 3.3 Support Functions ...... 39 3.3.1 Federal ...... 39 3.3.2 State ...... 39 3.3.3 Special Districts ...... 40 3.3.4 Private Sector ...... 40 3.3.5 Volunteer Agencies ...... 40 3.3.6 Tribes ...... 41 3.3.7 Surrounding Jurisdictions ...... 41 3.4 Continuity of Government ...... 41

Table of Contents ix Del Norte County Operational Area Emergency Operations Plan

4. Direction, Control, and Coordination ...... 42 4.1 Direction and Control ...... 42 4.1.1 Coordination with Field-Level Incident Command Post(s) ...... 42 4.1.2 Coordination with Local Government EOCs/Federally Recognized Tribes ...... 42 4.1.3 Coordination with the State of California ...... 42 4.1.4 Coordination with Non-Governmental Organizations (NGOs)/Private Sector Organizations 42 4.1.5 Operational and Tactical Control of Assets ...... 42 4.2 Authority to Initiate Actions ...... 42 4.2.1 Declaration of Local Emergency ...... 42 4.2.2 EOC Activation...... 43 4.2.3 Evacuation And Shelter-In-Place ...... 43 4.2.4 Public Health Emergency ...... 43 4.3 Command Responsibility for Specific Actions ...... 43 4.3.1 Direction of Response ...... 43 5. Information Collection, Analysis, and Dissemination ...... 44 5.1 Information Collection ...... 44 5.2 Analysis ...... 45 5.3 Dissemination ...... 45 6. Communications ...... 45 6.1 Internal Communications ...... 45 6.2 Virtual Tools and Platforms ...... 45 6.3 Sensitive Information ...... 45 6.4 Public Information ...... 45 6.4.1 Public Information Officer ...... 46 6.4.2 Joint Information System ...... 46 6.4.3 Joint Information Center ...... 46 6.4.4 Message Development and Approval ...... 46 6.4.5 Methods of Dissemination ...... 47 6.4.6 Vulnerable populations ...... 47 7. Administration, Finance, and Logistics ...... 47 7.1 Administration ...... 47 7.1.1 Documentation ...... 47

Table of Contents x Del Norte County Operational Area Emergency Operations Plan

7.1.2 Records and Reports ...... 47 7.1.3 Standard Operating Procedures ...... 47 7.1.4 After-Action Reporting ...... 48 7.1.5 Cost Recovery ...... 49 7.2 Finance ...... 49 7.2.1 Funding and Accounting ...... 49 7.3 Logistics ...... 49 7.3.1 Resource Requests ...... 49 7.3.2 Internal Resources ...... 49 7.3.3 External Resources ...... 49 7.3.4 Agreements and Understandings ...... 49 8. Recovery ...... 50 8.1 Overview ...... 50 8.1.1 Operational Area Recovery Task Force ...... 50 8.1.2 Organization ...... 50 8.2 Recovery Organization ...... 52 8.2.1 State and Federal Integration ...... 52 8.2.2 Recovery Damage and Safety Assessment ...... 52 8.2.3 Documentation ...... 53 8.3 Disaster Assistance ...... 54 8.3.1 State Assistance ...... 54 8.3.2 Direct Federal Assistance ...... 55 8.3.3 Federal Recovery Programs ...... 55 8.3.4 Other Federal Programs ...... 56 8.3.5 Delivery of Federal Assistance Programs ...... 56 9. Plan Development and Maintenance ...... 56 9.1 Development ...... 56 9.2 Maintenance ...... 57 9.3 Training and Exercise ...... 57 9.4 SEMS Compliance ...... 58 10. Authorities and References...... 58 10.1 Legal Authority ...... 58 10.2 References ...... 59

Table of Contents xi Del Norte County Operational Area Emergency Operations Plan

Appendix A: Acronyms ...... A-1 Appendix B: Glossary ...... B-1 Appendix C: Mutual Aid Coordinators ...... C-1 Appendix D: Del Norte County Community Lifelines Organizations ...... D-1 Appendix E: Lifelines Situation Report ...... E-1 Appendix F: Emergency Proclamations ...... F-1 Appendix G: After Action Report ...... G-1 Appendix H: EOC Activation Matrix ...... H-1 Appendix I: EOC Position Chart ...... I-1 Appendix J: EOC Position Checklists ...... J-1

Table of Contents xii Del Norte County Operational Area Emergency Operations Plan

1. Introduction, Purpose, Scope, Situation, and Assumptions 1.1 Purpose The Del Norte County Operational Area (OA) Emergency Operations Plan (EOP) provides guidance and procedures for the county and the OA to prepare for, mitigate against, respond to, and recover from emergency situations resulting from natural disasters, human-caused incidents and events requiring a coordinated response. This plan provides guidance for management operations, identifies organizational structures and relationships, and describes roles, responsibilities, and functions for the protection of life, property, and natural, cultural and heritage resources.

The plan incorporates and complies with the principles and requirements found in state and federal laws, regulations, and guidelines. It is intended to be used in conjunction with applicable local emergency operations plans and continuity plans and incorporates the California State Emergency Plan (SEP) and Federal Emergency Management Agency (FEMA) Comprehensive Preparedness Guide (CPG) 101 version 2.0. It is designed to conform to the requirements of California’s Standardized Emergency Management System (SEMS) as defined in Government Code Section 8607(a) and the National Incident Management System (NIMS). Following SEMS/NIMS guidance, this plan incorporates the use of the Incident Command System (ICS), mutual aid, the OA concept, multi-agency and interagency coordination and meets industry standards as set by the Emergency Management Accreditation Program (EMAP). It is designed to be read, understood, and tested prior to an emergency.

It is important to note that this plan takes a functional planning approach to identify the courses of action that Del Norte County will take and the required functions it needs to perform based on a comprehensive risk analysis, thus helping to identify the capabilities the county and its OA must have.

By using this EOP, the county, OA jurisdictions, and partners supporting the County Emergency Operations Center (EOC) should:

• Know their department or organization’s responsibilities. • Know how to perform their assigned functions. • Avoid inefficiencies, duplications, and oversights in performing functions. • Be able to coordinate response and recovery operations across organizations and jurisdictions.

This plan is divided into the parts described below:

Basic Plan. The Basic Plan identifies emergency response policies, describes the response organization, and assigns tasks. In addition, the plan:

• Describes the concept of operations, the overall operational approach to response to an emergency. • Establishes the operational organization that will be relied upon to respond to an emergency. • Includes a list of tasks to be performed by position and organization. • Describes the structure for all direction, control, and coordination activities. • Describes essential information common to all operations identified during the planning process.

Introduction, Purpose, Scope, Situation and Assumptions 1 Del Norte County Operational Area Emergency Operations Plan

• Provides the communication protocols used between response organizations during emergencies and disasters. • References Memoranda of Understanding (MOUs), both intra- and interstate, including the Emergency Management Assistance Compact (EMAC). • Addresses policies on keeping financial records, tracking needs, use of resources, and sources. • Discusses the overall approach to plan development and maintenance responsibilities. • Provides the legal basis for emergency operations and activities in listing authorities and references.

Functional Annexes. These annexes focus on the operational functions that are critical to a successful response and who is responsible for carrying them out. They describe the policies, processes, roles, and responsibilities that agencies and departments carry out before, during, and after an emergency or event.

Hazard-Specific Annexes. These annexes focus on the special planning needs specific to a single hazard, including but not limited to, identifying hazard-specific risk areas and evacuation routes, and specifying protocols for warning the public and disseminating emergency public information. 1.2 Scope The policies, procedures, and provisions of the Del Norte County OA EOP are applicable to all agencies and individuals, public and private, having responsibilities for emergency preparedness, response, recovery, and/or mitigation in Del Norte County. This includes, but may not be limited to, the county, cities, school districts, special districts, utilities, non-governmental organizations, and state and federal agencies. For the purposes of this EOP:

• The County of Del Norte refers to the unincorporated areas of the county and county agencies in their role as countywide service providers. • The Del Norte County OA consists of the county and each of its political subdivisions, as one of the five state-defined levels for use in all emergencies and disasters involving multiple agencies or multiple jurisdictions, as recommended by the State of California’s SEMS. • The “County” and the “Operational Area” may be used interchangeably in this plan.

The intended audience for this EOP consists of County of Del Norte departments, elected officials, response agencies, OA jurisdictions and private organization representatives that are responsible for staffing positions within the County and OA EOC. This plan is also a reference for managers from other jurisdictions, state, and federal agencies, and interested members of the public. It is intended as an overview of emergency management in the County of Del Norte and the Del Norte County OA and is not a detailed tactical document.

Del Norte County is governed by a Board of Supervisors, who enacts ordinances and resolutions, adopts the annual budget, approves contracts, appropriates funds, and appoints certain County officers and members of various boards and commissions. There are five members of the Board of Supervisors, each representing one of the five districts in the county. The Board of Supervisors has final approval of the Del Norte EOP.

Introduction, Purpose, Scope, Situation and Assumptions 2 Del Norte County Operational Area Emergency Operations Plan

This EOP may be activated in response to any extraordinary situation associated with any hazard, natural or human-caused, which may affect the Del Norte County OA and that generates situations requiring planned, coordinated responses by multiple agencies or jurisdictions. It may also be activated to oversee large-scale public events which may benefit from the organization and coordination provided by its structure. Emergencies addressed by this plan range from those with short-term effects such as, winter weather, thunderstorms, and damaging winds, and those with long-term impacts like pandemics, drought, earthquake, flooding, landslide, tsunami, wildfires, and hazardous materials events.

The Emergency Operation Center Directors at a minimum include the CAO/Director of OES and Assistant CAO/Assistant Director of OES but may be expanded. These individuals are responsible for setting the intent, priorities, and objectives during an emergency activation.

The Emergency Services Manager is designated by the County of Del Norte to serve as the EOC Manager and carry out the direction provided by EOC Directors during times of emergency. The County of Del Norte Emergency Services Manager will also serve as the Del Norte County OA Coordinator (OAC) who is the primary point of contact for coordination of mutual aid, assistance, and information sharing between jurisdictions. During emergency activations, the Emergency Services Manager will normally operate from, and be supported by, the County and OA EOC.

The EOC may be staffed by County employees, agency representatives, non-governmental representatives, and volunteers and may liaison with any jurisdiction or other stakeholder immediately impacted by or with responsibility towards an emergency.

Each organization identified in this EOP is responsible for the development, implementation, testing of policies, procedures, instructions, and standard operating guides (SOGs) or checklists that demonstrate awareness and understanding of the emergency management concepts contained in this plan.

Crescent City and the other political subdivisions within the County do not have their own EOPs and may look to the County EOP for guidance and instruction during an emergency.

1.2.1 WHOLE COMMUNITY APPROACH The County of Del Norte endeavors to incorporate a Whole Community approach into its EOP to facilitate a response that is inclusive of the entire community and encourages OA jurisdictions to do the same. As a concept, Whole Community is a means by which residents, organizational and community leaders, emergency management practitioners, organizational and community leaders, and government officials can collectively understand and assess the needs of their respective communities and determine the best ways to organize and strengthen their assets, capacities, and interests. By doing so, complexities in the diversity of Del Norte County are assimilated into the County planning strategy, resulting in a more effective path to resilience.

Support of individuals with Access and Functional Needs (AFN) is a critical piece of the County’s Whole Community approach. For the purposes of this plan, AFN is defined as populations whose members may have additional needs before, during, and after an incident. Individuals in need of additional response assistance may include those who have physical or intellectual disabilities, live in institutionalized settings, may be children or elderly, have limited English proficiency, or who are transportation disadvantaged.

Introduction, Purpose, Scope, Situation and Assumptions 3 Del Norte County Operational Area Emergency Operations Plan

In addition, the County has adopted FEMA’s Community Lifelines as a tool to ensure unity of purpose and better communications throughout the whole community. Further details on the County’s approach to Community Lifelines can be found in Section 2.3. 1.3 Situation Overview The development of this plan is based on hazard and vulnerability analysis identified in the Del Norte Hazard Mitigation Plan. The following sections will provide a brief overview of the county as well as their hazards and vulnerabilities, as identified in the Del Norte County OA Hazard Mitigation Plan Volumes 1 and 2.

1.3.1 HAZARD ANALYSIS OVERVIEW

Geographic. Del Norte County is in the far northwest corner of the State of California on the Pacific coast. The county is bounded on the north by Curry County, ; on the east by Siskiyou County; on the south by Humboldt County, and on the west by the Pacific Ocean. The county encompasses 1,070 square miles, 80 percent of which is forestlands, protected redwoods, and recreation areas. Most of the county is in the Six Rivers National Forest. Elevations in the county range from sea level to 6,424 feet at Bear Mountain along the county’s eastern boundary. Geographically, the county is defined by coastal plains, mountainous regions, and rivers. The county seat is Crescent City, the County’s only incorporated city.

Population. The California Department of Finance estimated Del Norte County’s population at 27,124 as of January 1, 2017, 49th in population out of 58 California counties. As of January 1, 2017, 24 percent of county residents (6,389) live in Crescent City, which is considered the economic center of Del Norte County (California Department of Finance, 2018). 1.3.2 DESIGNATED AREAS OF INTEREST

Pelican Bay State Prison. Since 1990, Pelican Bay State Prison, California's only supermax facility, is a major employer of Crescent City. Its annexation increased the city’s population sufficiently for it to be eligible for several grants. As of April 30, 2020, the prison was at 109.6% capacity with a population of 2,608. Its population is 38.43% of the entire estimated Crescent City population of 6,787.

Redwood National and State Parks. The Redwood National and State Parks are a complex of several state and national parks located along the coastline. They encompass the Redwood National Park, Del Norte Coast State Park, Jedediah Smith State Park, and Prairie Creek Redwoods State Park and are shared with Humboldt County. The cultural and environmental significance of this complex of state parks cannot be overestimated; at 139,000 combined acres, these four parks together protect 45% of all remaining coastal redwood old-growth forests. Hazards include wildfires and flooding during the rainy season.

Smith River. The Smith River is the longest National Wild and Scenic River in the U.S. Its path flows through Jedediah Smith Redwoods State Park and Redwoods National Park and on to the Pacific Ocean. It is the largest river system in California that flows freely and naturally along its entire course without a single dam along its length. The Smith River National Recreation Area (NRA) contains 450 square miles of mountains blanketed by thick virgin botanical areas, high-mountain lakes, and steep canyons.

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Klamath River. The Klamath River flows 257 miles through Oregon and northern California, emptying into the Pacific Ocean. The Klamath is an important river for fish migration, with salmon, steelhead and rainbow trout well adapted to its temperatures and acidity levels. The Klamath is a popular recreational river, as well as an important source of water for agriculture.

Crescent City Harbor. The Crescent City Harbor serves as a commercial fishing port for salmon, shrimp, cod, and Dungeness crab commercial fishing vessels. The Harbor is also home to multiple fishing and on-fishing related business and harbor governmental offices and has several docks for pleasure boats.

1.3.3 SPECIAL EVENTS

The Del Norte County 4th of July Festival begins the day before Independence Day with a summer deck party on the Cultural Center lawn, then continues the following day with a parade in downtown Crescent City and fireworks and other events along the beach front. It has been estimated that 10,000- 15,000 people visit Del Norte each year for this event, making it the largest event of the year. The Del Norte County Fair is a four-day event, held every August at the Fairgrounds in Crescent City. The Del Norte Community Thanksgiving Dinner is an annual event that provides a Thanksgiving Day dinner to roughly 600 people each year who otherwise might not get a holiday meal. The event is held at the Fairgrounds and is supported by volunteers.

The Klamath Salmon Festival is held every August by the Yurok Tribe to honor the salmon. It generally begins with a 5k run followed by the Salmon Festival Parade and ends with a traditional Yurok salmon dinner. Throughout the day, locals and visitors partake in activities that include games and contests, parades, vendor booths and other celebratory activities.

1.3.4 ECONOMIC BASE AND INFRASTRUCTURE Most of Del Norte County’s population and economic activity fits within about 4% of the land area, or 50 square miles from Crescent City through Smith River. This includes Crescent City (the fishing, tourism, and economic hub of the County), Pelican Bay State Prison, the Del Norte County Regional Airport, and most of the crop and pastureland in the County. The other populated areas comprise the Klamath River area, a handful of small communities, and pockets of visitor destinations.

About 58% of all jobs within Del Norte County are located within Crescent City limits, including a higher percentage of finance, insurance, and education jobs as well as 100% of the Prison job base. Total employment is currently back to the peak of 2007-2008, indicating a full recovery from the recession, although below the earlier peak of 8,600 jobs. The COVID-19 pandemic will undoubtedly have lasting economic impacts which are yet to be fully realized or assessed.

1.3.5 HAZARD PROFILE

Identified Hazards. The Del Norte County Hazard Mitigation Plan addresses the hazards in the following table that present the greatest concern listed in alphabetical order. For more detailed information on each of these hazards, please refer to the Del Norte County Hazard Mitigation Plan located on the Del Norte County website.

Introduction, Purpose, Scope, Situation and Assumptions 5 Del Norte County Operational Area Emergency Operations Plan

Table 1. Probability of Hazards

Table 1. Probability of Hazards Hazard Event Probability Probability Factor (High, Medium, Low) Dam Failure Low 1 Drought High 3 Earthquake (a) High 3 Flooding (b) High 3 Landslide High 3 Sea Level Rise (c) Medium 2 Severe Weather High 3 Tsunami High 3 Wildland Fire High 3 a. Earthquake risk ranking is based on the Big Lagoon Bald Mountain M7.9 scenario. b. Flood risk ranking is based on 1 percent-annual-chance flood zone (otherwise known as the special flood hazard area). c. Sea level rise risk ranking is based on 4 feet of sea level rise.

Dam Failure. No known failures have occurred with impact to Del Norte County. There are no dams located in Del Norte County that meet height and/or impound thresholds for jurisdiction under the State of California or federal programs; however, there may be dams in the planning area that fall below these regulatory thresholds (State of California Division of Safety of Dams, 2017).

Drought. Between 2012 and 2020, Del Norte County was included in six drought-related USDA declarations, the most recent being in 2020. Historical drought data indicate there have been four significant multi-year droughts in the last 40 years (1976 to 2017), amounting to a severe drought every 10 to 11 years on average. The planning area has also been included in USDA drought disaster declarations in six of the past seven years. Drought has a high probability of occurrence in the planning area.

Earthquake. The County has not experienced an earthquake event that has resulted in a federal disaster declaration. However, the April 25, 1992 M7.2 Cape Mendocino event resulted in a federal disaster declaration for Humboldt County (DR-943) and was felt within and caused some structural damage in Del Norte County. The County is located within the prime impact zone for the anticipated Cascadia Earthquake, which occurs on average every 300 years and last occurred in 1700. An earthquake of this expected size and origin would also create a large tsunami. Table 2. Earthquake Forecast

Table 2. Earthquake Forecast for Northern California Magnitude (Greater Average Repeat 30-Year Likelihood of One Readinessa than or equal to) Time (years) or More Events 5 0.24 100% 1.0 6 2.4 100% 1.0 6.7 12 95% 1.0

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Table 2. Earthquake Forecast for Northern California Magnitude (Greater Average Repeat 30-Year Likelihood of One Readinessa than or equal to) Time (years) or More Events 7 25 76% 1.1 7.5 92 28% 1.0 8 645 5% 1.1 Readiness indicates that factor by which likelihoods are currently elevated, or lower, because of the length of time since the most recent large earthquake.

Source: Field et al., 2015

Flooding. Significant flood hazard areas in Del Norte County are limited to the Smith River, Klamath River and Elk Creek systems because these are the river systems where development has occurred in or near the floodplain. The county can expect an average of one episode of minor river flooding each winter. Winter floods inundate most of the county’s 1-percent-annual-chance floodplain at intervals of 3 to 10 years. Table 3. Flood Events

Table 1.4.6. History of Flood Events Date Declaration Type of event Assistance Estimated # Typec Damage Feb. 19, 2021 N/A Severe winter storm/ landslide N/A Unknown Dec. 14, 2016 N/A Flooding and landslides N/A $8.31 million (b) Oct. 16, 2016 N/A Flash Flood from heavy rain N/A $0 (b) Dec. 28, 2008 N/A Flood from heavy rain N/A $7,000 Feb. 3, 2006 DR-1628 Flooding, severe winter storms, and IA, PA $20,266,666 landslides (a) Feb. 9, 1998 DR-1203 Severe winter storms, flooding PA $1.27 million (a) Jan. 4, 1997 DR-1155 Severe winter storms, flooding IA, PA $15.15 million (a) Dec. 1, 1995 DR-N/A Severe winter storms, flooding IA, PA $6.0 million (a) Mar. 12, 1995 DR-1046 Severe Winter Storms, flooding PA $1.0 million (a) Jan. 9, 1995 DR-1044 Winter storms, flooding, landslides, IA, PA $11.2 million mud flows (a) Feb. 3, 1993 DR-979 Severe storm, winter storm, mud & PA $583,530 (a) landslides, flooding Feb. 25, 1992 DR-935 Snowstorm, heavy rain, high winds, IA $10,000 (a) flooding, mudslide Feb. 21, 1986 DR-758 Flooding N/A N/A Jan. 25, 1983 DR-677 Coastal storms, floods, slides, N/A $500,000 (a) tornados Jan. 1978 DR-547 — NA NA Feb. 8, 1973 DR-364 Severe storms, High Tides, flooding N/A $100,493 (a) Jan. 8, 1970 DR-283 Severe storms, flooding N/A $104,670 (a) Dec. 1964 N/A Severe winter storms, flooding N/A $17.85

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Table 1.4.6. History of Flood Events Date Declaration Type of event Assistance Estimated # Typec Damage million (a) Dec. 1955 N/A Severe winter storms, flooding N/A $22 million a. Data obtained from Spatial Hazard Events and Losses Database for the United States b. Data obtained from the NOAA Storm Events Database c. IA = Individual Assistance; PA = Public Assistance; N/A = Information is not available or applicable

Landslide. In Del Norte County, landslides typically occur during and after severe storms, so the potential for landslides largely coincides with the potential for sequential severe storms that saturate steep, vulnerable soils. Most weather-induced landslides in the county occur in the winter after the water table has risen. Landslides that result from earthquakes can occur at any time. Since 1993, there have been four disaster declarations where landslide impacts were known to occur: an average of about one such event every six years. Many smaller-scale landslides occur in the planning area every year. The probability of a landslide event occurring in the county in any given year is high. Of greatest concern, a large landslide at Last Chance Grade (a known area of instability) would impact transportation on Hwy 101 south and bisect the county for a period of weeks to years, depending on severity.

Severe Weather. Severe weather refers to any dangerous meteorological phenomena with the potential to cause damage, serious social disruption, or loss of human life. The most common severe weather events to impact the planning area are winter weather, thunderstorms, and damaging winds.

There have been 21 recorded severe weather events in the planning area since 1958, with an occurrence rate of every 2 to 3 years on average. In the planning area, there are an average of five thunderstorm days per year (NOAA, NWS 2018). The probability of a severe weather event impacting the planning area is high.

Tsunami. Between 1938 and 2018, 39 tsunami events have been recorded in Del Norte County. Most of these were small and detected only by tide gages. Impacts were reported for four events that included a combined 12 deaths, 38 injuries and more than $37 million in damage. Almost half of all known fatalities from tsunami events on the U.S. west coast (48 percent) have occurred in Del Norte County.

Wildland Fire. Fire has been a significant factor in Del Norte County’s history. All recorded Del Norte County fires since 2001 and larger than 100 acres are listed in the table below along with the responding agency, the alarm date, and the cause of the fire. Due to steep terrain, inaccessibility, late notification, or a combination of these, 9 fires reached significant size (over 3,000 acres). The wildland fire season in Del Norte County usually begins in June, peaks in August and September, and ends by mid-October. Over 80 percent of wildland fires in the county’s history ignited between July and October, although wildland fires have ignited in every month of the year except December. Table 4. Fires

Table 4. Del Norte County Fires >100 Acres (2001 to 2016) Fire Name Agency Alarm Date Cause Area Burned (acres) Slater Fire (Slater/ Devil USFS 9/9/2020 Under investigation 157,229 Complex (12/2020) Feeder (Gasquet Complex) USFS 8/2/2015 Lightning 898

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Table 4. Del Norte County Fires >100 Acres (2001 to 2016) Fire Name Agency Alarm Date Cause Area Burned (acres) Summit (Gasquet Complex) USFS 8/2/2015 Lightning 640 Coon (Gasquet Complex) USFS 8/1/2015 Lightning 5,683 Peak (Gasquet Complex) USFS 8/1/2015 Lightning 11,525 Nickowitz USFS 8/1/2015 Lightning 7,576 Bear (Gasquet Complex) USFS 7/31/2015 Lightning 11,617 Blue Creek #3 USFS 11/24/2009 Debris 6,705 Blue 2 USFS 6/21/2008 Lightning 17,552 Mill USFS 6/20/2008 Lightning 65,882 Buck USFS 7/24/2006 Lightning 422 Shelly USFS 7/28/2002 Miscellaneous 843 Biscuit USFS 7/13/2002 Lightning 501,082 Kellogg CAL FIRE 4/28/2002 Vehicle 174 Bottom USFS 9/15/2001 Lightning 101 Source: CAL FIRE FRAP, 2009

Climate Change. Climate, consisting of patterns of temperature, precipitation, humidity, wind and seasons, plays a fundamental role in shaping natural ecosystems and the human economies and cultures that depend on them. “Climate change” refers to changes over a long period of time. Worldwide, average temperatures have increased 1.8ºF since 1880 (NASA, 2018). Although this change may seem small, it can lead to large changes in climate and weather.

Sea Level Rise. Del Norte County is experiencing the combined effects of global sea level rise, regional sea level height from seasonal to multidecadal ocean-atmosphere circulation dynamics, and relatively large tectonic vertical land motions associated with the Cascadia subduction zone (CSZ). The large tectonic motions along the southern CSZ create the highly variable and opposing sea level trends observed between Humboldt Bay and Crescent City. Meaning that due to tectonic movement, the plate is rising faster than the sea level. However, sea level rise is a hazard which continues to be monitored for possible impacts to the county.

Hazardous Materials. The following are the most common type of hazardous material incidents:

• Fixed-Facility Hazardous Materials Incident • Hazardous Materials Transportation Incident • Interstate Pipeline Hazardous Materials Incident

Hazardous materials come in the form of explosives, flammable and combustible substances, poisons, and radioactive materials. The release or spill of hazardous materials requires a different response depending on factors such as the amount, type, and location of the spill. Each location should have its own specific cleanup procedure, and all personnel handling such material should receive instruction on that procedure. In July 2019, Pelican Bay State Prison received suspicious envelopes containing ricin. Three individuals were placed under observation after potential exposure, however there were no illnesses from the event. In addition, there was no contamination in the community. The incident was a part of larger event where suspect envelopes were received throughout the state.

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Pandemic. Although not included in the County’s currently adopted Hazard Mitigation Plan, it is quite apparent that pandemic is a viable threat to the community. SARS-CoV-2 was first identified in Del Norte County in April 2020 and has impacted all aspects of the community. Current research points to the likelihood of an increase of this threat in future years.

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1.3.6 VULNERABILITY ASSESSMENT Vulnerability findings identified in the Del Norte County Hazard Mitigation Plan cover each of the hazards listed above and address vulnerable populations, properties, infrastructure, and environmental impact. Brief summaries are listed below.

Table 5. Vulnerabilities by Hazard

Hazard Dam Drought Flood Landslide Winter Tsunami Wildland Climate Hazardous Failure Weather Fire Change Materials Life Safety √ √ √ √ √ √ √ Property √ √ √ √ √ Utilities √ √ √ √ √ √ Transportation √ √ √ √ √ √

Water Supply √ √ √ √ Sewer Systems √ √ √ √ Communication √ √ √ √ √ Ecological/ Environmental √ √ √ √ √ √ √ √ Vulnerability Cultural/ Heritage Impacts √ √ √ √ √

Increase Severity and √ √ Frequency of Natural Disasters

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Table 6. Vulnerabilities by Lifeline

Hazard Dam Drought Flood Landslide Winter Tsunami Wildland Climate Hazardous Failure Weather Fire Change Materials

Safety and √ √ √ √ √ √ √ Security Food, Water, and √ √ √ √ √ √ √ √ √ Shelter

Health and √ √ √ √ √ √ √ Medical Energy (Power & √ √ √ √ √ √ √ Lifeline Fuel) Communications √ √ √ √ √ √ Transportation √ √ √ √ √ √ √

Vulnerability by Community Community by Vulnerability Hazardous √ √ √ √ √ √ Materials

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1.3.7 MITIGATION OVERVIEW Del Norte County and a partnership of local and tribal governments within the County have committed to reducing the vulnerability to natural hazards to protect property, life safety, the environment, and cultural and heritage resources in Del Norte County. To that end, they have developed a hazard mitigation plan (HMP) to reduce risks from natural disasters in the County OA. The most recent HMP, adopting in 2018, was funded with Hazard Mitigation Grant Program (HMGP) funds for 75 percent of the cost for the plan development while planning partners covered the rest of the balance through in-kind contributions.

This planning partnership selected several mitigation actions designed to reduce or eliminate losses resulting from natural hazards. They identified 139 mitigation actions for implementation by individual planning partners which they presented in Volume 2 of the Hazard Mitigation Plan and identified countywide actions that would be of benefit to the whole partnership.

Mitigation programs used to minimize impacts of an emergency include the Hazard Mitigation Grant Program (HMGP) and the Pre-Disaster Mitigation Program (PDM). The Building Resilient Infrastructure and Communities (BRIC) program is also available to support mitigation efforts and may be used by the county as well. 1.4 Planning Assumptions This plan was developed with the following assumptions:

• It is the duty and desire of officials under this plan to save lives, protect property, relieve human suffering, sustain survivors, repair essential facilities, restore services, and protect the environment, culture and heritage of Del Norte County and its citizens. • Everyone within the Del Norte County OA deserves appropriate care and consideration in emergency situations, regardless of their situation or demographic. • Due to the remote location of Del Norte County, state, federal, and/or non-governmental assistance may take up to 72 hours or longer to arrive. In light of this assumption, it is better to request assistance early. • Disasters will vary in form, scope, and intensity, from an area in which the devastation is isolated and limited, to one that is wide-ranging and extremely devastating. For this reason, planning efforts shall be conducted in a way that allows response to be flexible and scalable. • Effective prediction and warning systems have been established that make it possible to anticipate some disaster situations that may occur throughout the jurisdiction or the general area beyond the jurisdiction’s boundaries. • Officials will respond to all emergency and disaster situations under the assumption that the situation is urgent, and time is of the essence. • It is the wish of Del Norte County to train to be able to respond effectively in a standalone capacity if needed, as may be the case under conditions of isolation or sensitive circumstances; but also to build strong regional and state partnerships to support this effort. • Planning will make use of and integrate with regional, state, and federal response and recovery plans, protocols, and frameworks, including compliance with ICS, NIMS, SEMS, and National Response Framework (NRF), among others to ensure ease of operational integration.

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• Federal, state, and mutual aid assistance, when provided, will supplement, not substitute for, relief provided by Del Norte County. • Due to the reasons listed above, it is in the best interest of Del Norte County and its citizens to build a culture of preparedness beginning at youth; to integrate emergency management considerations into all government planning processes; to build strong regional partnerships with neighboring emergency management and response agencies; and to promote individual readiness throughout the community. 1.5 Detection and Monitoring Detection and monitoring of potential and real-world incidents are crucial before, during and after an emergency.

Del Norte County uses multiple methods for detecting potential emergencies:

• Emergencies and disasters are continuously monitored by the 911 system and Dispatch. • Weather and atmospheric anomalies are monitored by the National Weather Service. • Partner agencies are asked to report on incidents identified within their scope of service.

Whether in an active disaster or during normal operations, all agencies involved in the emergency management system in Del Norte County have a responsibility for monitoring events in relation to their respective operational areas. 1.6 Plan Activation The decision to activate the plan will be made by the County Office of Emergency Services, based on information gathered from emergency responders and government officials in the field (fire, law enforcement, health care, public works, etc.). Threats to life safety, damage, and other information will be compiled and by responders and provided to the County and the OES.

The County Office of Emergency Services will monitor situation reports from OA jurisdictions, the National Weather Service (NWS) (if a weather event) and the State, as well as news reports, radio transmissions, and/or social media.

The responsibility to activate the plan lies with the Del Norte County EOC Director. If he or she is unavailable the order of succession for this responsibility falls next to the Assistant EOC Director, then to the Emergency Services Manager. 1.7 Logistics Support and Resource Requirements for EOP This Emergency Operations Plan is scalable, depending on the breadth and scope of the emergency. At its simplest level, the EOP focuses on coordination between two people or agencies to accomplish specific tasks and requires very few resources to implement successfully. At full activation, the EOP focuses on coordination between multiple agencies across the county; this process can be much more resource intensive. The following resources are generally needed to implement any or all aspects of the EOP, dependent on incident size:

• People • Communications (phones, radios, • Workspaces internet connection)

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• Computers/IT devices • Contact information for employees, • Office supplies responders, and partners • Status boards • Technical and hazard information • Copies of the EOP and checklists

Del Norte County’s Emergency Operations Center setup provides most of these resources as part of the EOC setup and operations process. When the EOC is demobilized, these resources are replenished as necessary and stored for the next activation.

2. Concept of Operations 2.1 General This plan is based on the premise that all disasters or emergencies begin and end locally. Unless specifically delegated, Del Norte County will retain authority throughout the disaster or emergency.

Emergency response is built on the concept of layers, in adherence to the principles of SEMS and NIMS. This plan is designed to manage incidents at the local level, with assistance provided from partner agencies, neighboring jurisdictions, and state and federal support as requested and available.

2.1.1 OPERATIONAL PRIORITIES During response and recovery, Del Norte County’s activities will be implemented along the following operational priorities:

• Life safety • Incident stabilization • Property protection • Environmental protection • Cultural and heritage resource protection

2.1.2 CRITICAL TASKS During any incident affecting Del Norte County there are specific and critical tasks that must be recognized, adhered to, and/or accomplished. These tasks include: • Ensure the safety of all personnel supporting an operation. • Provide information prior to an event, continually during and after an event to key organizations regarding Del Norte’s response plan. • Collaborate, coordinate, and communicate public outreach, media engagement, and strategic messaging with partners at the local, State, tribal, and Federal levels. • Reduce public fear and engender trust in the County. • Support critical infrastructure/key resources (CI/KR) in response efforts where possible. • Ensure resource coordination with local, State, Federal, non-governmental organizations, and private sector response and recovery operations, as required. • Implement a coordinated operating plan, share reports horizontally and vertically, and ensure collaboration with partners and cooperative agencies.

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• Implement Continuity of Operations/Continuity of Government (COOP/COG), as needed. • Determine and attempt to mitigate the economic impact of an incident, both short- and long- term. • Provide for the continuation of core services. • Monitor reports of closure and/or cancellation of public events and other large gatherings due to an emergency, which could trigger overwhelming impact to the county. • Implement recovery activities to include clean up, cost assessments, reconstruction, and application for disaster relief funds, as appropriate.

2.1.3 STANDARDIZED EMERGENCY MANAGEMENT SYSTEM (SEMS) SEMS is used to manage multi-agency and multi-jurisdictional responses to emergencies in California. SEMS consists of five hierarchical levels: Field, Local Government, Operational Area (OA), Regional, and State. SEMS incorporates the principles of the Incident Command System (ICS), the California Disaster and Civil Defense Master Mutual Aid Agreement (MMAA), existing discipline-specific mutual aid agreements, the OA concept, and multi-agency or interagency coordination and communication. Under SEMS, response activities are managed at the lowest possible organizational level.

SEMS RESPONSE STRUCTURE

Field. Emergency response personnel and resources in the field level carry out tactical decisions and activities in direct response to an incident or threat, under the command of responsible officials.

Local Government. Local government in Del Norte County consists of the County and the incorporated City of Crescent City, and other local political subdivisions. Local agencies are responsible for providing support within the boundaries of their own jurisdictions, and subject to their defined legal authority. Local agencies will be the first responding resources to any incident within their jurisdiction and will assume incident command and control of the incident. County agencies will be the first responding resources for any incidents or disasters occurring on unincorporated land managed by the County. Local jurisdictions may call on each other for support through mutual aid or other arrangements for assistance. Local governments are required to use SEMS when their EOC is activated or a Local Emergency is proclaimed, to be eligible for state reimbursement of response-related costs.

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Operational Area. An Operational Area (OA) is the intermediate level of the State's emergency management organization; it encompasses a county’s boundaries and all political subdivisions within that county, including special districts. The OA facilitates and/or coordinates information, resources, and decisions regarding priorities among local governments in the OA. The OA serves as the coordination and communication link between the local government level and regional level.

Del Norte County OES serves as the lead agency for the OA. In this role, OES coordinates information, resources, and priorities among the local governments within the OA. Additionally, local jurisdictions may call the County for resource support; these requests are coordinated through the EOC.

Regional. The Regional level manages and coordinates information and resources among OA’s within the mutual aid region, and between the OA and the state level. The Regional level also coordinates overall State agency support for emergency response activities within the Region. California is divided into three California Office of Emergency Services (Cal OES) administrative regions— Inland, Coastal, and Southern, with Del Norte being a part of the Coastal region. The three administrative regions overlay six mutual aid regions, of which the Southern Region consists of two, Coastal has one, and Inland has three. The mutual aid regions control the allocation of mutual aid resources. The Regional level operates out of the Regional EOC (REOC).

State. Should an incident strain the resources of local jurisdictions, the County, the OA, and the region, state resources may be requested through the resource request process at the state level. Requests can be made based on the actual exhaustion of resources, the expectation of additional needs, or the need for specialized resources. The state level of SEMS prioritizes tasks and coordinates state resources in response to requests from the regional level. It also coordinates mutual aid among the mutual aid regions and between the regional level and state level. The state level also serves as the coordination and communication link between the State and the Federal emergency response system. The State may request assistance from other state governments through the EMAC and similar interstate compacts/agreements and coordinates with FEMA when federal assistance is requested. The state level operates out of the State Operations Center (SOC) in Mather.

Federal Support. Should resources be exhausted at the local, County and State levels, federal resources may be requested to assist the OA. Federal assistance is requested through the State EOC or through the Joint Field Office (JFO) if one is established.

Tribal Governments. Tribal governments have a unique placement in SEMS as they may choose either to declare through an OA jurisdiction or as an independent jurisdiction. If declaring as a local jurisdiction through the OA, the tribe may seek resource support through the OA. If declaring as an independent jurisdiction straight to the federal government, the tribe would seek resource support from the federal level. There are pros and cons to each approach that should be weighed by each tribal government, potentially even for each incident. Additionally, tribes may interact with the EOC in a government-to- government role (if the incident is on tribal trust land) or as a liaison (if the incident is on identified aboriginal territory).

Private Sector. Though not one of the five layers of SEMS, private sector businesses and partners can provide key operational support during an incident. This can be accomplished through purchase or donation of personnel, supplies, or equipment, plus financial or technical assistance support.

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2.1.4 NATIONAL INCIDENT MANAGEMENT SYSTEM Del Norte County responds to disasters using the Incident Command System (ICS), which is a primary component of both SEMS and NIMS. This standardized incident management concept allows responders to adopt an integrated organizational structure equal to the complexity and demands of any single incident or multiple incidents without being hindered by jurisdictional boundaries. ICS is based on a flexible, scalable response organization. This organization provides a common framework within which people can work together effectively. Because response personnel may be drawn from multiple agencies that do not routinely work together, the ICS is designed to establish standard response and operational procedures. This reduces the potential for miscommunication and coordination problems during incident response.

Incident Command

• This plan is built around, and meets all requirements of, California’s SEMS, the foundation and functional structure for California’s emergency response system. • This plan is also built around, and meets all requirements of, the NIMS. • The on-scene incident commander is responsible for the command and control of specific activities at the incident site and the Incident Command Post (ICP). • The Del Norte County EOC is the primary location from which the County provides support and coordination during a disaster or emergency. Department Operations Centers (DOC) be activated by individual county or city departments to manage information and resources assigned to the incident. • County and local organizations will provide resources to assist in emergency preparedness, response, and recovery operations. • Volunteer organizations may assist in emergency preparedness, response, and recovery operations. • In an emergency or disaster that exceeds the resources and/or capability of Del Norte County, the Governor may authorize the use of the resources of State of California Government. • If the emergency is of such magnitude that federal assistance is approved, the federal agencies will operate in support of state and local jurisdictions.

Local Assets. Local assets are those resources owned and operated by each respective community or government. During a disaster, these resources can be used or repurposed to fulfill disaster response roles at the discretion of each jurisdiction.

Mutual Aid. Disasters and incidents can quickly overwhelm local and county resources, requiring assistance from outside jurisdictions to provide resource support when possible. Mutual aid provides the mechanism for jurisdictions and agencies to assist each, when possible and agreeable.

The Mutual Aid System is the system that allows for the progressive mobilization of resources to/from emergency response agencies, local governments, OAs, regions, and the state with the intent of providing adequate resources to requesting agencies.

Del Norte County is located within the California Governor's Office of Emergency Services Mutual Aid Region II. The Mutual Aid region facilitates multi­agency and multi-jurisdictional coordination, particularly between Cal OES and the OA, including state agencies, local governments, and special

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districts, in emergency operations. This includes Law Enforcement, Coroner, Emergency Medical, and Fire Services.

Within the framework of the California Disaster and Civil Defense Master Mutual Aid Agreement, several discipline-specific mutual aid coordinators will operate from the Del Norte County OA EOC, (i.e., fire and rescue, law enforcement, medical, public health, and public works). Mutual aid requests for these disciplines will be coordinated through the Coordinators at the County OA EOC and reported to the Logistics Section, to ensure that all requests are documented, tracked, demobilized, and are non- duplicative.

Once the Del Norte OA EOC is activated, communications will be established between the EOC and these discipline-specific OA mutual aid coordinators. All requests for assistance will flow through the appropriate OA SEMS function. The OA will remain in charge and retain overall direction of personnel and equipment provided through mutual aid.

2.1.5 California AB477 and the Americans with Disabilities Act (ADA) Del Norte County works to ensure that all emergency operations are compliant with California Assembly Bill No. 477 and the ADA and are accessible to all individuals. All communications, procedures, shelters, and facilities addressed in the plan comply with ADA regulations, and ADA compliance is an important benchmark as new communications, procedures and facilities are utilized in the emergency operations process. 2.2 Phases Del Norte County’s emergency management system occurs throughout five separate but linked phases. The phases are prevention, preparedness, response, recovery, and mitigation.

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Prevention. “Prevention” is defined as actions taken to deter incidents before they occur. During the prevention phase, Del Norte County and associated agencies will take all available measures to prevent incidents from occurring, when possible.

Preparedness. “Preparedness” is defined as ensuring that plans are in place, and ensuring those plans work and that responders are qualified to implement them. During the preparedness phase, the county, its communities, and associated agencies will take actions to ensure that the county is prepared for potential disasters and emergencies. This occurs through planning (the development of emergency plans to support operations), training (providing) and exercises (testing plans and training in a simulated hazard environment).

Response. “Response” is defined as the actions taken to contain an incident or disaster. The response phase occurs after an incident occurs, and encompasses the actions of the county, its communities and partner agencies to protect life and property, and to stabilize the incident. The Del Norte County EOP is implemented during the response phase.

Recovery. “Recovery” is defined as actions taken to return the community to an improved state after disaster impacts have occurred. The recovery phase occurs both during the incident (short-term recovery) and after the incident (long-term recovery).

Del Norte recognizes a second type of “recovery” that may be experienced during prolonged disasters, such as in the case of climate change or a pandemic. “Adaptation” is defined as the actions taken to adjust previous ways of operating within a community to adapt to a new environment.

Mitigation. “Mitigation” is defined as actions taken to reduce or eliminate the impacts of disasters before they occur. The mitigation phase occurs both before and after the immediate incident or disaster. Pre-disaster mitigation activities include developing and updating the county hazard mitigation plan, and in implementing identified mitigation projects; post-disaster mitigation activities including integrating hazard mitigation into the rebuilding process. 2.3 Community Lifelines FEMA’s Lifeline Concept provides a straightforward, easy to understand framework for current and future incident planning. Lifelines enable the continuous operation of critical government and business functions, and are essential to human health and safety, or economic security.

Del Norte County uses the Lifelines concept to report the status of critical functions in the county. Lifelines used by the County are:

• Safety and Security • Food, Water and Shelter • Health and Medical • Energy (Power and Fuel) • Communications • Transportation • Hazardous Materials

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The County has identified key agencies as part of each Lifeline. Lifeline status will be reported as part of the situation report process and can be used to provide information for short- and long-term disaster planning. A complete list of organizations within each lifeline is included in Appendix D.

The County’s lifeline information is divided between three colors for ease of understanding and sharing information. The colors are:

• Green. The lifeline is stable. • Yellow. Disruptions exist in the normal operations of the sectors under the lifeline. Solutions have been identified and a plan of action is in progress. • Red. Services disrupted; currently seeking solutions. A sample Lifelines report is included in Appendix E. 2.4 Direction and Control Responsibility for emergency response is based on statutory and local authority. Emergency response is coordinated under SEMS, which provides a flexible, adaptable, and expandable response organization to address hazards and incidents of varying magnitude and complexity within Del Norte County.

2.4.1 COMMAND AND CONTROL During response to minor or moderate events, one jurisdiction or agency within the County may manage the emergency with existing resources. Personnel that are part of a field level emergency response will utilize the ICS to manage and direct on-scene operations. The EOC may or may not be activated under this scenario.

2.4.2 EOC COORDINATION AND COMMUNICATION The Del Norte County EOC will be activated to support operations when an emergency requires additional resources, when requested resources exceed what is available from within the jurisdiction, or when an incident meets the criteria for EOC activation under SEMS. The Incident Commander or Unified Command will establish communication with the EOC when activated. The OA EOC will notify the California Warning Center of activation and communicate with the Regional Emergency Operations Center (REOC), and the REOC will communicate with the State Operations Center (SOC). When available and assigned, a Cal OES Emergency Services Coordinator will work with or in the EOC as the primary POC for liaison communication with the REOC. The EOC will coordinate with the OA or City department directors or with their respective Department Operations Centers (DOCs) if activated.

2.4.3 DEPARTMENT OPERATIONS CENTERS Department Operations Centers (DOCs) are established and activated by individual departments to coordinate and control actions specific to that department during an emergency event. A DOC is a physical facility or location similar to the County EOC. The DOC is not an incident command post; rather, it is a department specific coordination center where direction and management decisions are facilitated.

The DOC may be activated in coordination with or in lieu of the County EOC, depending on circumstances. If both the EOC and a DOC are activated, the County EOC will summarize reports

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received from the DOC and forward to the Cal OES REOC. Additionally, all public information activities will be coordinated through a Joint Information Center (JIC). If only the DOC is activated, these tasks are the responsibility of the DOC.

Each County or City department may activate a DOC to manage information and resources assigned to the incident. If a DOC is activated, a department representative or liaison may be deployed to facilitate information flow between the EOC and the DOC.

In a DOC activation, the Department Lead or relevant Program Manager will serve as the DOC Manager and will appoint such section chiefs and other support staff as available and necessary. DOCs may establish their own EOP. If one is not established, the DOC shall follow the policies and procedures outlined in the Del Norte Operational Area EOP, although the individuals filling specific roles may differ. In Del Norte County, the most common DOC activation is Public Health.

2.4.4 MULTI-AGENCY COORDINATION (MAC) Larger-scale emergencies may involve one or more responsible jurisdictions and/or multiple agencies. When this occurs, jurisdictions may form a Unified Command and/or Multi-Agency (MAC) Coordination Group, as necessary. Multi-agency coordination is a process that allows all levels of government and all disciplines to work together more efficiently and effectively, and occurs across jurisdictional lines, or across different levels of government. MACs can be used to coordinate above the field level, providing a wider view to coordinate and prioritize incident demands for scarce or competing resources. 2.5 Alert and Warning The Del Norte County warning system is comprised of multiple communications systems and methods including, social media, email, traditional media, and direct notifications.

• The Del Norte Community Alert System (CAS) provides direct notification, through phone call, text message and/or email to residents signed up for the program. • The Emergency Alert System (EAS) is used to disseminate emergency information, advice, and action instructions to the general public through radio and television. • The Wireless Emergency Alert (WEA)/Integrated Public Alert and Warning System (IPAWS) provides the capability to alert all cell phones in a specific geographic area of an immediate emergency. Transmission to cell phones is automatic and does not require registration to receive IPAWS alerts. • The Del Norte County Office of Emergency Services website (preparedelnorte.com), or the Del Norte County main website can be used to provide timely information before, during and after a disaster or emergency. • Del Norte County OES operates social media accounts to provide timely information. • Del Norte County OES may establish listservs specific to an incident to help distribute information.

Del Norte County dispatch as well as agency partners are responsible for timely notification to Del Norte OES of any incident which has the potential to exceed field response capability or resources, as well as any incident which requires broad public communication, evacuation, or sheltering. Del Norte OES is

Concept of Operations 22 Del Norte County Operational Area Emergency Operations Plan

responsible for alerting and notifying appropriate partner agencies and the public once aware of any threat to the OA. 2.6 Activation

2.6.1 EMERGENCY OPERATIONS CENTER During a disaster or emergency in unincorporated areas of Del Norte County, the Del Norte County EOC will activate to support field response operations. If activated to support incorporated areas and/or other sub jurisdictions, it will be operated as an OA EOC. Typically, EOC activation in Del Norte takes the form of an OA EOC.

The primary emphasis will be placed on saving lives, incident stabilization, protecting property, protecting the environment, and preserving cultural and heritage resources. The County EOC will operate using the SEMS functions, principles, and components. It will implement the action planning process to develop the EOC Action Plan, identifying and implementing specific objectives for each operational period. The specific purposes of the EOC are to facilitate:

• Overall management and coordination of emergency operations • Coordination and liaison with appropriate federal, state, and other local government agencies, volunteer organizations, and private sector resources • Management of mutual aid resources • Establishment of priorities • Collection, evaluation and dissemination of damage assessment information and other essential data

Emergency Operations Center staff will be organized in accordance with the five SEMS functions:

• Management • Operations • Planning • Logistics • Finance/Administration

The components and principles of SEMS will be used by the EOC staff to manage disaster operations. EOC staff will establish SMART objectives (Specific, Measurable, Attainable, Realistic, Time-Bound) to be achieved for a given operational period.

The EOC coordinates resources and communications between the Del Norte County EOC, neighboring jurisdiction's EOCs and the OES Coastal region. The EOC will be activated in accordance with procedures outlined in this plan and will utilize the following discipline-specific mutual aid coordinators to coordinate fire, law enforcement, and medical specific resources. When the County/OA EOC is activated, the mutual aid system representatives will be present at the EOC to coordinate mutual aid and the flow of information. For detailed information on the County’s discipline-special mutual aid coordinators, refer to Appendix C.

Operating procedures are approximately the same for any location, dependent only upon the facilities available.

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EOC setup and management is the responsibility of the County Emergency Services Manager, or their designee, under the direction of Objectives set forth by the EOC Directors.

2.6.2 LOCATION

The primary Del Norte County EOC is physically located at the Washington Fire Hall, 255 W Washington Blvd, Crescent City, CA 95531.

If the primary EOC location is compromised, the secondary EOC is located at the Flynn Center, 981 H Street, Crescent City, CA 95531.

The EOC can operate in a remote or virtual mode as well, and EOC staff do not necessarily need to be physically located in the EOC to perform work functions. EOC work location is determined at the discretion of the Emergency Services Manager.

2.6.3 STAFFING Staffing decisions for the EOC will be driven by the nature and scope of the emergency, based on the determined EOC activation level. Staffing may be comprised of county personnel, other agency and jurisdiction personnel, non-governmental response partners, MedHealth partners, or volunteers.

2.6.4 ACTIVATION The Del Norte County EOC activation may involve partial or full staffing, depending on the support required. The following list depicts the circumstances when the EOC may be activated and SEMS used, per the regulations, California Code of Regulations, Title 19, Section 2409 f:

• A County department has required activation of the EOC to support emergency operations. • The County has declared a local proclamation of emergency. • The County has requested a Governor’s Proclamation of a State of Emergency, as defined in California’s Emergency Services Act, 8558(b). • A State of Emergency is proclaimed by the Governor for the County and the Operational Area EOC has been activated. • A national security threat has impacted the County and/or OA. • The County is requesting resources from outside its boundaries to the OA and/or state and federal agencies (excepting resources used in normal day to day operations which are obtained through existing mutual aid agreements).

The circumstances above will typically require activation of the County EOC. The activation of the EOC must be authorized by the Director of OES, the Assistant Director of OES, or the Emergency Services Manager.

2.6.5 ACTIVATION LEVELS

Duty Officer. Duty officer designates a level at which the EOC is not activated, but factors exist which warrant ongoing monitoring of a situation that may require a future activation. Duty officer is typically assigned to an individual within the Office of Emergency Services.

Level Three EOC Activation. Level Three is a minimum activation. This level may be used for situations which initially only require a few people, e.g., alerts of storms, a wildfire threatening the OA, or

Concept of Operations 24 Del Norte County Operational Area Emergency Operations Plan

monitoring of a low risk planned event. At a minimum, Level Three staffing consists of the EOC Director(s), EOC Manager, one or more Section Chiefs, and a situation assessment activity in the Planning and Intelligence Section. Other members of the organization could also be part of this level of activation e.g., the Communications Unit from the Logistics Section, or a Public Information Officer.

Level Two EOC Activation. Level Two activation is normally achieved as an increase from Level Three or a decrease from Level One. This activation level is used for emergencies or planned events that would require more than a minimum staff but would not call for a full activation of all organization elements, or less than full staffing. The Emergency Services Manager, in conjunction with the General Staff, will determine the required level of continued activation under Level Two, and demobilize functions or add additional staff to functions as necessary based upon event considerations. Representatives to the EOC from other agencies or jurisdictions may be required under Level Two to support functional area activations.

Level One EOC Activation. Level One activation involves a complete and full activation of all organizational elements at full staffing and all functions. Level One would normally be the initial activation during any major emergency requiring extreme assistance.

Extended Operations. While rare, certain incidents can tax the emergency management system in a way that is different from the normal “incident begins, incident is responded to, incident is contained” methodology normally deployed during an incident response. The COVID-19 pandemic has shown that some incidents require prolonged, hands-on response that can last months to years. During incidents like these, key agencies will balance the needs of the response with the day-to-day operational requirements of each agency’s core mission. The EOC will remain activated but may not be staffed at a full level throughout the duration of the incident; agencies will be brought together to coordinate at the EOC as needed.

2.6.6 STAFF NOTIFICATION Once the decision to activate the EOC has been made, the EOC Manager or designee is responsible for the initial request for assistance from departments and agencies for EOC operations. Everbridge will be used to notify staff via text and email.

After staff has assessed the situation, a new staffing level may be established, and the Personnel Unit, if assigned, will be responsible for scheduling, notification, and tracking.

2.6.7 DEMOBILIZATION Once emergency management activities requiring the use of the EOC have concluded, the EOC will be demobilized. The demobilization decision is made by the EOC Director(s) under recommendation by the EOC Manager. Upon the demobilization decision, the EOC will be shut down and reconstituted to a “warm mode,” available for the next activation. The Emergency Services Manager has the responsibility to ensure that the EOC is made ready for the next activation. The Demobilization Checklist can be referenced in Appendix K.

3. Organization and Assignment of Responsibilities 3.1 General

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County departments and other designees have the following responsibilities for emergency management, including activities before, during, and after an incident.

3.1.1 ONGOING RESPONSIBILITIES On an ongoing basis, each department will:

• Develop necessary plans and procedures for emergency operations that support the implementation of the Del Norte County EOP. • Address the execution of emergency duties assigned to the department or agency under the EOP. • Assign emergency responsibilities and authorities for emergency duties by assigned position. • Develop attachments that support EOP implementation including internal policies, procedures, and tools, such as checklists. • Maintain a current Continuity of Operations (COOP) Plan.

3.1.2 DURING AN EMERGENCY

• Activate and implement the department’s emergency plans, where applicable. • Deploy requested staff to the Del Norte County EOC. • Channel department requests for assistance, operational status, and situation updates to the EOC. • Log emergency actions and expenses incurred, including personnel time, and report costs in a timely manner to the EOC for possible reimbursement. • Coordinate the release of departmental emergency public information through the County Public Information Officer (PIO) at the EOC, or through the JIC if one is established for the incident. • Assist in assessing damage to County-owned facilities, properties, or assets, and provide reports to the EOC. 3.2 Organization During an emergency, the Del Norte County OES will establish a temporary emergency response structure to coordinate the County’s emergency activities. This structure will use ICS principles and terminology.

The EOC will be organized using the SEMS structure, which consists of five principal sections activated for a major incident. The sections in turn may include sub-groups to focus on specific responsibilities as the response requires. The organizational structure is intended to be flexible and scalable; the positions that are activated and staffed will be based on the needs of the emergency at hand.

The five sections of the EOC are Management, Operations, Planning, Logistics, and Finance and Administration.

Management Section: The Management Section is led by the EOC Directors, who set Intent, Policy, and Objectives and is supported by the EOC Manager who oversees operation of the EOC. This section also includes public information, legal advice, safety, security, and interagency liaison.

Organization and Assignment of Responsibilities 26 Del Norte County Operational Area Emergency Operations Plan

Operations Section: The EOC Operations Section is responsible for all operational support and coordination of incident response assets. In some circumstances, Area Command may be run from the OA EOC Operations Section.

Planning Section: The Planning Section collects, evaluates, disseminates, and documents information about the incident and status of resources, develops Incident Action Plans, and develops recovery plans.

Logistics Section: The Logistics Section is responsible for providing all support needs to emergency incident sites, and will order all resources and provide facilities, supplies and services.

Finance and Administration Section: The Finance and Administration Section is responsible for all monetary, financial, and administrative functions.

Organization and Assignment of Responsibilities 27 Del Norte County Operational Area Emergency Operations Plan

Del Norte County Organization Chart

Organization and Assignment of Responsibilities 28 Del Norte County Operational Area Emergency Operations Plan

3.2.1 MANAGEMENT SECTION

Policy Group

Strategic direction for a response is provided by elected and appointed officials of Del Norte County and the Policy Group.

The Policy Group provides the following inputs to the response:

• Strategic goals and objectives • Policy-level decisions • General direction • Declares local emergencies

Organization and Assignment of Responsibilities 29 Del Norte County Operational Area Emergency Operations Plan

EOC Directors EOC Directors provides overall direction and control for the incident and is responsible for making decisions necessary to meet incident impacts to include management of incident activities, development and implementation of strategic decisions, and approving the requests for and release of resources. The EOC Directors implement the strategic goals and objectives set forth by the Policy Group.

EOC Manager

The EOC Manager is responsible for ensuring the goals and objectives set by the Directors are met. The position also manages the operation of the EOC, ensures the EOC is in functioning order, adequately staffed, and that appropriate positions are activated to meet the demands of the incident. Management staff positions report to the EOC Manager.

Liaison Officer

When an incident requires a multi-agency or multi-jurisdictional response, the Liaison Officer maintains and provides coordination with outside agency representatives, other OA jurisdictions, tribal organizations, local businesses and employers, and the State OES Coastal Region EOC. Agency representatives are from other jurisdictions or organizations external to the County. These representatives serve as points of contact through which requests flow to and from their specific agencies.

Public Information Officer The PIO serves as the point of contact for the media and other organizations seeking information on the emergency response. The PIO:

• Provides information to the general public through the media using broadcast, print, radio, social media, and other platforms. • Serves as point of contact for media requests. • Monitors media platforms for accuracy to inform efforts to correct misinformation, including rumor control. • Provides the EOC General and Management Staff with current information. • Monitors the use of and prepares releases for the EAS. • Sets up a system for and addresses public inquiries.

Safety Officer

The Safety Officer monitors all EOC operations and screens plans for potentially unsafe activities or conditions which are unduly hazardous for incident response and makes recommendations to the Operations Chief to modify or terminate operations. Additionally, the Safety Officer monitors the physical and mental well-being of responders in the EOC and reports needed modifications or concerns to the EOC Manager.

Security Officer

The EOC Security Officer is responsible for the control of personnel into and out of the EOC. This may include establishing access rosters and maintaining an identification and entry pass system.

Organization and Assignment of Responsibilities 30 Del Norte County Operational Area Emergency Operations Plan

Legal Officer The Legal Officer provides Legal Counsel to the Policy Group and Directors and assists in preparing a declaration of local emergency. Operations Section

3.2.2 OPERATIONS SECTION

Operations Section Chief The Operations Section Chief has the management responsibility of all activities directly applicable to the field emergency response in the County jurisdiction. The Operations Section Chief participates in the development and execution of the Incident Action Plan (IAP).

Law Enforcement Branch

When activated, the Law Enforcement Branch:

• Coordinates o General law enforcement. o Terrorism response. o Evacuation procedures. o Traffic control. o Coroner operations. o Public security and order. • Maintains communications with LE command units. • Evaluates law enforcement status reports.

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• Determines the need for law enforcement mutual aid. • Requests mutual aid through the Del Norte OA Law Enforcement/Coroner Status Report. • Documents Cal EOC Law Enforcement/Coroner Status Report.

Coroner’s Unit Should the need arise, the Law Enforcement Branch can be expanded to include a specific Coroner Unit to focus on fatality management.

Fire and Rescue Branch

The Fire and Rescue Branch coordinates the activities of personnel engaged in fire operations, urban search and rescue, hazardous materials, and other emergency operations. The Branch may assist with evacuation and is also responsible for:

• General Fire response. • Maintains communications with field Fire command units. • Evaluates status reports. • Oversees Hazardous Material response. • Makes decisions regarding the commitment of resources. • Determines the need for mutual aid assistance related to fire and rescue services. • Requests mutual aid through the Del Norte OA Fire/Rescue Coordinator. • Documents and prepares Cal EOC Fire and Rescue Status Report.

Medical and Health Branch

The Medical/Health Branch coordinates and prioritizes requests from field responders and obtains medical/health personnel, supplies, and equipment through mutual aid. The Branch also:

• Oversees medical, environmental health, and biological health activities. • Coordinates EMS and disaster triage. • Coordinates procurement and allocation of critical public and private medical resources. • Coordinates activation and operations of Casualty Collection Points. • Coordinates the transportation of casualties and medical resources. • Coordinates the relocation of patients from damaged or untenable health care facilities. • Oversight of patient care for persons in special care programs who may become isolated. • Coordination of communicable disease planning, monitoring, and response. • Manages medical health shelters or provides support for medical in normal shelter operations.

Public Works Branch

The Public Works Branch surveys all jurisdictional facilities, assesses damage and coordinates repairs, conducts debris management and removal services, and establishes priorities to restore essential services.

The Branch:

Organization and Assignment of Responsibilities 32 Del Norte County Operational Area Emergency Operations Plan

• Coordinates the allocation of engineering resources (construction equipment, materials, etc.) required for route recovery, and other engineering operations. • Coordinates response for the management and restoration of all transportation facilities. • Monitors and coordinates all responses related to utilities to include power, gas, water, telephone, sanitation, and other utilities. • Coordinates and inspects facilities for structural safety. • Documents and prepares CAL OES Public Works Status Report.

Damage/Safety Assessment Unit

Should the need arise, the Public Works Branch can be expanded to include a specific Damage/Safety Unit to focus on this aspect of response.

The Damage/Safety Assessment Unit:

• Implements damage assessment plan. • Formulates and coordinates assessment teams. • Collects all damage information from field units and reporting agencies within the county. • Manages and generates necessary reports for EOC Management and authorized state and federal agencies.

Mass Care & Shelter Branch

The Mass Care and Shelter Branch is responsible for coordinating the provision of basic necessities for citizens impacted by an emergency or disaster. Non-Government Organizations (NGO) can provide key resources to meet these responsibilities. The Branch:

• Provides resources for care and provision of food, potable water, clothing, shelter, emotional support, and other basic necessities of citizens. • Oversees Animal Shelter and Care Unit. • Provides a central registration and inquiry service to reunite families and respond to outside welfare inquiries. • Coordinates with volunteer agencies for assistance in provision of resources. • Coordinates housing and feeding of all response personnel as necessary.

Animal Shelter and Care Animal Shelter and Care is responsible for providing for the emergency needs of pets and livestock. Responsibilities include:

• Pet and livestock shelter and boarding • Pet rescue • Staffing and supplies to support animal shelter activities • Coordinate with Special Projects and Volunteer Reception Center Oversight

Organization and Assignment of Responsibilities 33 Del Norte County Operational Area Emergency Operations Plan

Special Projects – Flex Team The Special Projects Branch is a flexible team who may be assigned additional projects as needed, at the County’s request. Volunteer Reception Center Oversight is assigned to Special Projects; however, the team is not limited to this specifically.

Volunteer Reception Center Oversight Liaison

The Volunteer Reception Center Oversight Liaison acts to receive, process, and onboard spontaneous, unaffiliated volunteers. The liaison is responsible for:

• Ensuring a system is in place to receive and manage unaffiliated volunteers. • Activate and oversee management for Volunteer Reception Center. • Onboarding and “just in time” training for spontaneous, unaffiliated volunteers. • Coordinating available volunteer resources with the EOC.

Agriculture and Natural Resources

While not a specific position within the Branch, the Del Norte County Department of Agriculture is responsible for response to agriculture and natural resources incidents under the auspices of Operations.

3.2.3 PLANNING SECTION

Planning Section Chief

The Planning Section Chief manages all planning activities relating to response, demobilization, and recovery operations. The Section Chief is responsible for the development of the IAP with final approval from the EOC Director(s).

Organization and Assignment of Responsibilities 34 Del Norte County Operational Area Emergency Operations Plan

Situation Analysis Unit The Situation Analysis Unit collects, processes, and organizes information related to the disaster or emergency. The Unit:

• Prepares maps and disseminates information and future projections. • Utilizes the Del Norte County Geographic Information System (GIS) to synthesize and visualize data. • Gathers current and updated weather data. • Obtains ongoing status reports from Community Lifeline partners. • Provides continuous and current information to the EOC related to incident activities. • This unit may bring in amateur radio staff to assist in collecting information when traditional forms of communication are down.

Documentation/ Display Unit

The Documentation Unit maintains accurate, up to date files of logs, reports, plans, and other information related to the disaster or emergency. The Unit also maintains displays of current situational information to keep the EOC abreast of the situation.

Advance Planning Unit The Advance Planning Unit focuses on potential response and recovery issues that might exist within the 36 to 72 hours following the current operational period, or longer for extended operations. The Unit provides a look to the potential future of a response and advises the EOC on potential deadlines, issues and other problems that may arise.

Demobilization Unit The Demobilization Unit is responsible for the development of a demobilization plan that provides for the timely and orderly demobilization of the EOC and associated resources.

Economic Resiliency Task Force

The Economic Resiliency Task Force is responsible for identifying economic risks and impacts as a result of a disaster and working with the Chamber of Commerce, local businesses, and other organizations to minimize or address disaster impacts. In addition, the task force may identify programs or activities designed to stimulate the local economy following a disaster.

Recovery Planning Unit The Recovery Planning Unit focuses on short and long-term community recovery, social services, and unmet needs.

Organization and Assignment of Responsibilities 35 Del Norte County Operational Area Emergency Operations Plan

3.2.4 LOGISTICS SECTION

Logistics Section Chief

Ensures the Logistics function is carried out in support of the County EOC. This function includes providing communication services, resource tracking; acquiring equipment, supplies, personnel, facilities, and transportation services; as well as arranging for food, lodging, and other support services as required. The Logistics Section Chief is filled by the Parks & Building Maintenance Director or his or her designee.

Organization and Assignment of Responsibilities 36 Del Norte County Operational Area Emergency Operations Plan

Technical Support Branch The Technical Support Branch ensures that radio, telephones and computerized resources and services are provided to EOC staff. This Branch includes:

Communications Unit The Communication Unit is typically staffed by Del Norte Amateur Radio (DNARC) volunteers and resources but may use other resources depending on situation and availability. The Communications Unit:

• Establishes communications with field personnel and/or County Lifeline partners when traditional means of communication fail. • Develops a communications plan. • Develops, maintains, and publishes communication directories. • Acquires any needed communications equipment for operations in the field.

Information Services/ Telecommunications Unit The Information Services/Telecommunications Unit:

• Provides IT support and equipment to the EOC. • Monitors and sustains the 9-1-1 system throughout the County.

Resources Branch The Resources Branch oversees the procurement, distribution, and tracking of resources brought in to support response efforts.

Personnel Unit The Personnel Unit provides trained personnel resources as requested to support the EOC and field operations. The Unit coordinates with the Volunteer Liaison in Operations to coordinate the onboarding and distribution of the volunteer pool.

Procurement Unit The Procurement Unit manages the procurement of personnel, equipment, and supplies that are not secured through mutual aid or other means. In addition, this unit communicates with the mutual aid coordinators (Fire, Law Enforcement, Public Health) to mitigate duplication of requests. The Procurement Unit will coordinate with the Finance/ Admin Section to ensure all applicable purchasing guidelines and regulations are met.

Supply and Distribution Unit The Supply and Distribution Unit manages the receipt and distribution of personnel, equipment, and supplies.

Facilities Unit

The Facilities Unit is responsible for the establishment, maintenance, and demobilization of all facilities, except staging areas, needed for operational support.

Organization and Assignment of Responsibilities 37 Del Norte County Operational Area Emergency Operations Plan

Transportation Branch The Transportation Unit coordinates the acquisition of requested transportation resources and the transportation of workers, victims, and impacted citizens.

Resource Status Branch The Resources Status Unit works with the other units in the Logistics Section to collect and maintain centralized accounting of the status of all resources ordered or used during the incident and works with and coordinates with Finance/Admin to ensure accountability and documentation of all resources.

3.2.5 FINANCE/ ADMINISTRATION SECTION

Finance and Administration Section Chief

The Finance and Administration Section Chief is responsible for the continuity and maintenance of financial operations and records, claims and cost analysis of the incident, and overseeing administrative support for the EOC to include clerical staffing.

Payables Unit The Payables Unit is responsible for tracking all expenditures, ensuring expeditious payment, and providing reports as needed to the EOC Director and EOC Staff. The Unit will also provide information for recovery efforts as a result of the disaster or emergency.

Organization and Assignment of Responsibilities 38 Del Norte County Operational Area Emergency Operations Plan

Time Keeping Unit The Timekeeping Unit maintains records of all on-duty personnel, including volunteers. The Unit will assist field incident commanders in developing procedures and accounting for hours.

Compensation and Claims Unit The Compensation and Claims Unit acts as the official agent for the County and accepts all damages and injury claims. The Unit manages these claims and conducts any related investigations.

Recovery (PA) Unit

The Recovery Unit initiates and carries out the collection and maintenance of all related information for recovery costs. The unit will ensure appropriate documentation, forms, and other information are coordinated with the state, in accordance with state and federal guideline for potential reimbursement. 3.3 Support Functions The County recognizes response to a disaster may require support from external agencies and organizations should an event exceed its capabilities. Therefore, Del Norte has formed partnerships and relationships with outside entities to serve in a support capacity.

3.3.1 FEDERAL Redwood National and State Parks may provide support to the County to respond to incidents impacting the National and State Parks Systems, and the County as a whole. Requests for support, outside of the National Park are made through Mutual Aid.

The County may request additional personnel support through the EMAC when local, regional, and/or state resources have been exhausted. EMAC support will be requested through the State OES and is only available when the Governor proclaims a state of emergency and the President declares an emergency or major disaster.

Additional federal support may be available during as direct federal assistance during a Presidentially declared disaster through FEMA and other federal partners.

3.3.2 STATE California Department of Forestry and Fire Protection (CAL FIRE) provides fire protection across California in both wildland and urban areas. CAL FIRE can supplement local fire department capabilities. CAL FIRE can also provide overhead personnel for relief in EOC settings as well as incident command teams for wildland and other disasters.

Support from the California National Guard (CNG) may be requested through Cal OES. CNG assistance will complement and not be a substitute for local participation in emergency operations. Military forces will always remain under military command but will support and assist response efforts when able.

Support from other State government departments and agencies may be made available by request through the Cal OES Coastal Regional Emergency Operations Center (CREOC) or mutual aid coordinators in accordance with the State plan.

Organization and Assignment of Responsibilities 39 Del Norte County Operational Area Emergency Operations Plan

3.3.3 SPECIAL DISTRICTS Special districts are local governments, political subdivisions authorized by state statute to provide specialized services the local city or county do not provide. Special districts fulfill a significant role during an emergency; they may support the emergency response by providing subject matter expertise, including assisting the EOC in communicating hazard threats, evacuation orders to special populations and geographical areas.

Special districts in Del Norte County include:

• Cities: City of Crescent City • Community Service Districts o Bertch-Ocean View o Big Rock o Church Tree o Gasquet o Hussey Ranch o Hunter Valley o Klamath o Redwood Park o Smith River • Fire Districts o Crescent o Fort Dick o Gasquet o Klamath o Smith River • Other Districts o County Service Area No. 1 o Crescent City Harbor District o Del Norte County Health Care District o Del Norte County Library District o Del Norte County Resource Conservation District o Smith River Cemetery District 3.3.4 PRIVATE SECTOR Private sector organizations can be vital partners during an emergency response and may provide support to the County through pre-existing agreements or just-in-time service. Private sector requests for support abide by any existing MOUs in place. Whether an existing MOU is in place or not, documentation of Private Sector support should be filed with the Documentation Unit to track support for reimbursement and other needs. Private sector support is coordinated by the Logistics Branch.

3.3.5 VOLUNTEER AGENCIES

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Volunteer agencies are available to give assistance with sheltering, feeding, and other issues, as necessary. Communication and coordination with these agencies will flow through the Volunteering Management Liaison or directly by the OES. Examples of primary voluntary organizations include,

• American Red Cross • Area 1 Agency on Aging • First 5 Del Norte • Food Council

3.3.6 TRIBES Tribes may provide support in the form of resources and staffing to the County, as well as technical assistance on environment, cultural, and heritage resources. There are four federally recognized tribes in Del Norte:

• Elk Valley Rancheria • Resighini Rancheria • Tolowa Dee-ni Nation • Yurok Tribe

3.3.7 SURROUNDING JURISDICTIONS Assistance from surrounding jurisdictions may be available through existing State procedures for mutual aid requests and do not need separate MOU’s except in special circumstances.

• Siskiyou County, CA • Josephine County, OR • Humboldt County, CA • Curry County, OR

Contact information for supporting and partner agencies and key personnel is kept on file by Del Norte County OES. 3.4 Continuity of Government The County has a COOP/COG plan that includes the following information:

• Continuity of Operations • Reconstitution • Delegations of Authority and Orders of Succession • Vital Records and Databases • Devolution and Reconstitution

Each Department has a corresponding section of the COOP/COG plan available in hard copy. The entire plan can be found online or by request to OES.

Organization and Assignment of Responsibilities 41 Del Norte County Operational Area Emergency Operations Plan

4. Direction, Control, and Coordination This section describes the framework for all direction, control, and coordination activities. It also identifies who has tactical and operational control of response assets. In addition, this section explains how multi-jurisdictional and multi-agency coordination systems support the efforts of organizations to coordinate efforts across jurisdictions while allowing each jurisdiction to retain its own authorities. 4.1 Direction and Control The Director of Del Norte County OES has the power to direct cooperation between and coordination of services and staff of the emergency organization of this county and resolve questions of authority and responsibility that may arise between them and to represent the County in all dealings with public or private agencies or matters pertaining to emergencies as defined herein. If necessary, to protect life and property, or to preserve public order and safety, the Board of Supervisors or the Director may promulgate orders and regulations. These must be in writing and must be given widespread publicity.

4.1.1 COORDINATION WITH FIELD-LEVEL INCIDENT COMMAND POST(S) Field-level responders organize under the SEMS and coordinate with the Del Norte County EOC. Functional elements at the field level coordinate with the applicable EOC branch.

4.1.2 COORDINATION WITH LOCAL GOVERNMENT EOCS/FEDERALLY RECOGNIZED TRIBES When activated, the Del Norte County EOC coordinates with Crescent City, neighboring counties, and local tribes to facilitate the request and acquisition of resources and to share information. Local tribes are sovereign and are not required to coordinate with the County; however, there is often mutual benefit to cooperation.

4.1.3 COORDINATION WITH THE STATE OF CALIFORNIA The Del Norte County EOC typically coordinates with the State of California through their assigned Cal OES Emergency Services Coordinator and CREOC or through the Regional Mutual Aid Coordinators when appropriate. When the CREOC is not activated, coordination occurs through the Region’s Duty Officer by way of the State Warning Center.

4.1.4 COORDINATION WITH NON-GOVERNMENTAL ORGANIZATIONS (NGOS)/PRIVATE SECTOR ORGANIZATIONS

NGOs and private-sector businesses that provide resources and services in response to a disaster will be encouraged to provide liaisons to the Del Norte EOC.

4.1.5 OPERATIONAL AND TACTICAL CONTROL OF ASSETS If activated through the EOC, the EOC Operations Chief assumes operational control of assets. Field-level incident commanders assume tactical control of these assets once deployed. 4.2 Authority to Initiate Actions

4.2.1 DECLARATION OF LOCAL EMERGENCY

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The Del Norte Board of Supervisors has the authority to declare a local emergency in the County. The Director of Emergency Services may also declare a local emergency, but it must be ratified by the Board of Supervisors within seven days.

4.2.2 EOC ACTIVATION The Del Norte County Director of Emergency Services, or his or her designee, has the authority to activate the EOC and to designate the level of activation. The Del Norte County Emergency Services Manager has the authority to identify which positions of the EOC are deemed necessary to fill the support the operation, and to determine if any of those positions can or will be supported virtually. The EOP is activated concurrently with the EOC.

4.2.3 EVACUATION AND SHELTER-IN-PLACE The County Sheriff or his or her designee has the authority to order evacuations and/or shelter-in-place across the County.

4.2.4 PUBLIC HEALTH EMERGENCY The Del Norte County Public Health Officer can declare a Public Health Emergency in the County. This declaration must be ratified by the Board of Supervisors within seven days. 4.3 Command Responsibility for Specific Actions

4.3.1 DIRECTION OF RESPONSE

• Field Operations o Whenever an emergency or disaster occurs, the affected jurisdiction’s most qualified official on-scene will assume on-scene operational command and establish an Incident Command Post until a transfer of command is completed to a more qualified official. o The Incident Commander will immediately conduct an incident size-up and report the findings and additional resource needs to the Del Norte County EOC. • EOC/Incident Command Interface o The determination of which jurisdiction, agency, or department is responsible for assuming command for a particular hazard is codified by law. Under certain circumstances, such as county-wide severe weather or wildfire, the Del Norte County EOC can serve as the Area Command or single Incident Command Post in order to maximize use of limited resources and prioritize response efforts. o If a separate incident organization is established with an Incident Commander or Unified Command, they will interface with the EOC on: . Situational awareness . Situational needs . Resource requests • Emergency Operations Center o Requests for assistance from communities and County agencies should be directed to the Del Norte County EOC. o Overall direction, coordination, and control to support community response to a disaster will be established through the EOC, which will be equipped and staffed to

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. Collect, record, analyze, display, and distribute information. . Coordinate public information and warning. . Coordinate and oversee mass care and sheltering. . Coordinate governmental emergency activities. . Support first responders by coordinating the management and distribution of information, resources, and restoration of services. . Conduct proper liaison and coordination activities with all levels of government, public, volunteer, and civic organizations.

5. Information Collection, Analysis, and Dissemination Obtaining situational awareness is one of the most critical tasks during an incident or disaster. Situational awareness provides the parameters that govern response efforts and decision making.

Information collection consists of the processes, procedures, and systems to communicate timely, accurate, and accessible information on the incident’s cause, size, and current situation to the public, responders, and additional stakeholders (both directly affected and indirectly affected). Information must be coordinated and integrated across jurisdictions and across organizations; among federal, State, tribal, and local governments; and with the private sector and NGOs.

Additionally, education strategies and communications plans help to ensure that lifesaving measures, evacuation routes, threat and alert systems, and other public safety information are coordinated and communicated to numerous audiences in a timely, consistent manner. Strategies may include obtaining situational awareness, public information includes processes, procedures, and organizational structures required to gather, verify, coordinate, and disseminate information. 5.1 Information Collection Information is gained from field-level responders through inspections of infrastructure and facilities, windshield surveys to acquire damage assessments and human impact, and status calls and situation reports from other agencies at all levels of government. Information may also be collected from social media, calls from the community, and other public reports. Del Norte County operates a situation/information sharing platform as a mechanism for agencies to share information. The platform can be used withing the EOC and with partners to collect and disseminate information.

Some information is considered more critical than others. Essential Elements of Information (EEI) may be pre-identified to support decision making and ensure important details are shared to effectively manage and execute an operation. EEIs are information which should be communicated in a timely fashion to the EOC Management Group. EEIs and reporting guidelines should be pre-identified during the planning phase and confirmed at the beginning of each response.

Priority information for collection and sharing includes:

• Injuries and fatalities • Deployments and/or stand down • Changes in conditions on the ground • Conditions that affect the capability to respond

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5.2 Analysis All information acquired by Del Norte County should be analyzed and confirmed prior to disseminating it further and prior to providing direction to staff or making other decisions based on the information. As part of the analysis, information should be dated, credibility established, and compared to other information collected for the same or similar subject matter. The Situation Awareness Unit has overall responsibility for this. 5.3 Dissemination Rapid information will be shared to and from deployed field units, operational areas, regions, and other entities via direct communication when necessary, including telephone, email, or radio. Daily, non- urgent information will be shared via Situation Reports, or via Del Norte County’s information sharing platform.

6. Communications 6.1 Internal Communications The Communications Unit under the Logistics Section ensures that radio, telephones and computerized resources and services are provided to EOC staff. Internal communications include radios, amateur radio, and situational awareness sharing tools. Internal communications are managed by the Communications Group, under the Logistics Branch. 6.2 Virtual Tools and Platforms Various virtual communication platform tools may be utilized, whether or not the EOC is activated in a virtual environment. Examples include Google Workspace and Zoom. Virtual platforms assist in the flow of information and documentation and can alleviate some resource issues. However, all forms and other documents used in EOC activation must be available in hardcopy format in case of power outage or other complication that prohibits use of these tools. 6.3 Sensitive Information At times, EOC responders may be privy to information that could be deemed sensitive if released to a wider audience. All EOC responders are expected to maintain confidentiality when requested, to respect any confidentiality designations on documentation, and to only release information through the PIO and the JIC.

In addition, responders should understand how to handle information regulated under Health Insurance Portability and Accountability Act (HIPAA) and Protected Critical Infrastructure Information (PCII) regulations. 6.4 Public Information Public information is defined as information disseminated to the public by official sources during an emergency, using broadcast media, print media, and social media channels. Emergency public information can include:

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• Instructions on survival and health preservation actions to take • Status information on the disaster situation • Other useful information pertinent to the response

6.4.1 PUBLIC INFORMATION OFFICER The Public Information Officer serves as the point of contact for the media and other organizations seeking information on the emergency response. The function,

• Provides information to the general public through the media using broadcast, print, radio, social media, and other platforms. • Serves as point of contact for media requests. • Monitors media platforms for accuracy to inform efforts to correct misinformation, including rumor control. • Provides the EOC General and Management Staff with current information. • Monitors the use of and prepares releases for the EAS. • Sets up a system for and addresses public inquiries.

The PIO is a staffed function as part of the emergency management structure. Specific PIO assignments will be made at the time of the incident.

6.4.2 JOINT INFORMATION SYSTEM The Joint Information System (JIS) is the broad mechanism that organizes, integrates, and coordinates information to ensure timely, accurate, accessible, and consistent messaging activities across multiple jurisdictions and/or disciplines with the private sector and NGOs. It includes the plans, protocols, procedures, and structures used to provide public information. Federal, State, tribal, territorial, regional, local, and private sector PIOs and established Joint Information Centers (JICs) at each level of SEMS are critical elements of the JIS.

6.4.3 JOINT INFORMATION CENTER The JIC is a central location that facilitates operation of the JIS. It is a location where personnel with public information responsibilities from multiple agencies, departments, and other local governments perform critical emergency information functions, crisis communications, and public affairs functions. JICs may be established at various levels of government, at incident sites, or can be components of Federal, State, tribal, territorial, regional, or local multi-agency coordination (MAC) groups (e.g., MAC Groups or EOCs). For incidents requiring the activation of the EOC, Del Norte County intends on establishing a JIC to coordinate messaging for the OA.

The primary Del Norte JIC is located in the Del Norte County EOC. Should the primary EOC/JIC be compromised, the backup JIC will be located at the backup EOC at the County Administration Building in Crescent City.

6.4.4 MESSAGE DEVELOPMENT AND APPROVAL Messages intended to be disseminated to the public or to other agencies or organizations may be developed by subject matter experts working in support the County’s response efforts. These messages are reviewed by the PIOs at the JIC to correct inaccuracies and to maintain consistency and “voice” in

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messaging. Approval of the messages is typically granted to the agency or department serving as the lead for the incident.

6.4.5 METHODS OF DISSEMINATION The PIO and the JIC have multiple methods to disseminate information through the media and to the public. These methods include:

• Over the air media (radio, television) • Print media (Newspapers, flyers, bulletins) • Electronic media (Del Norte County website, County Listservs, email, social media) • In person at community town halls and other outreach activities

6.4.6 VULNERABLE POPULATIONS Vulnerable populations may require special accommodation to receive and utilize emergency communications. When possible, the PIO will take steps to ensure that the use of interpreters, translators and assistive technologies are available to make certain that messaging can be received by all populations.

7. Administration, Finance, and Logistics 7.1 Administration

7.1.1 DOCUMENTATION Del Norte County recognizes the importance of documenting disaster activities in order to accurately account for actions taken during the response. Del Norte County will keep and archive official and unofficial disaster documentation, including correspondence, situation reports, ICS forms, EOC action plans, press releases, and any other documentation used during the response. Information will be archived for a minimum of three years following closure of federal reimbursement, or longer for specific records outlined in state or county record retention policies.

7.1.2 RECORDS AND REPORTS Records and reports are typically management by the Planning Section during an EOC activation. Reporting times and processes should be evaluated and confirmed at the time the EOC is activated. Reporting may be reevaluated and changed during a response. When evaluating these needs, consideration should be given to the length of the operational period, operational tempo of the response, who needs reporting as a matter of process and what additional partners would benefit from receiving reports, and any State requirements for reporting.

Record keeping is essential for tracking the movement and disposition of resources, for financial reconciliation, for after action reporting, among other things. Field level personnel should provide, at a minimum, copies of the following documentation to the EOC, including 214s, position logs, situation status reports, and incident action plans. All other documentation produced in the EOC should eventually go to the Documentation Unit in Planning for record keeping.

7.1.3 STANDARD OPERATING PROCEDURES

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The Del Norte County EOP ascribes roles and responsibilities for specific functions and actions to agencies within the County. The EOP includes checklists and job aids to assist in the implementation of these functions. Agencies are required to develop SOPs for these functions and actions where applicable, and to share these SOPs with Del Norte County OES.

7.1.4 AFTER-ACTION REPORTING At the conclusion of any operation, Del Norte County OES will invite stakeholders with a role on the incident to come together and conduct an after-action meeting. During the meeting, a facilitated recap of the event and a discussion regarding both strengths of the response and areas for potential improvement will be conducted with the participants. The discussion will culminate in the development of an After-Action Report and Improvement Plan (AAR/IP) to hone plans and procedures for future incidents.

Impromptu after-action reporting may be conducted during an extended operation if necessary, to improve processes during a response.

SEMS Regulations and California Code of Regulations, Title 19, § 2450 require any city or county declaring a local emergency for which the Governor proclaims a State of Emergency to complete and transmit an AAR/IP to the Cal OES within 90 days of the close of the incident period. The AAR/IP will provide the following, at a minimum:

• Response actions taken. • Application of SEMS. • Suggested modifications to SEMS. • Necessary modifications to plans and procedures. • Training needs. • Recovery activities to date.

As a matter of best practice, the County will also develop an AAR/IP in response to any training, exercise, or drill which they sponsor, after which the Emergency Services Manager or their designee will facilitate a “hotwash” and exercise analysis. The AAR/IP will serve as a source to document response activities and identify areas of success or improvement and will be used to develop a work plan for implementing improvements. The same process will be followed for exercises as used in real-life emergencies. All participants will be asked to contribute feedback to support the development of the AAR.

Data for the AAR will be collected from EOC log sheets and reports, WebEOC documents, and other documents developed during the emergency response. If the AAR is in response to an exercise or training, data collected will include hotwash results, observer and evaluator notes, and participant feedback forms. Findings and recommendations in the AAR will be used to further inform and maintain the County EOP and other emergency plans and/or procedures.

Del Norte County OES is responsible for facilitating, completing, and distributing Del Norte County AAR/IPs, including the submission of the report within the 90-day period. County departments will coordinate with Del Norte OES in completion of the AAR. County/OA reporting is completed in the Cal EOC system. Refer to the latest Cal EOC Operations slide deck for information on submitting a report.

An AAR/IP template is located in Appendix G.

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7.1.5 COST RECOVERY Del Norte County will seek cost recovery for disaster-related expenses whenever possible, including the costs of the response. Cal EOS FEMA require certain documentation for potential recovery of costs. To facilitate this effort, Del Norte County will follow County administrative protocols to track time, expenses, and information on applicable personnel and equipment usage. 7.2 Finance

7.2.1 FUNDING AND ACCOUNTING Del Norte County will follow all day-to-day policies and purchasing procedures in place for normal county operations. Del Norte County has no specific stipulations for disaster assistance or additional polices that are enacted during a disaster, beyond the County’s day-to-day policies and procedures. The County will follow all stipulations laid out by state and federal disaster assistance programs. 7.3 Logistics

7.3.1 RESOURCE REQUESTS Resources include personnel, supplies, and equipment. When the EOC is activated, resource requests must be submitted and coordinated through the EOC to ensure proper resource tracking and documentation, and to ensure that efforts are not duplicated. Field personnel will submit requests through their IC to the corresponding Brach discipline within EOC Operations, which will then be forwarded to Logistics. Partner agencies may submit requests directly to Logistics. All resource requests are tracked using standard ICS forms and routine ICS procedures. These may be in either electronic or paper format.

7.3.2 INTERNAL RESOURCES Del Norte County and the agencies that make up county government control resources that can be utilized during an emergency or disaster. The resources are coordinated through the EOC, with requests made to specific agencies.

The County may purchase resources that are not on-hand; all purchasing follows day-to-day County procedures.

7.3.3 EXTERNAL RESOURCES Resources may also be sourced externally. Following SEMS, the EOC will reach out to the region, and then the State in order to find additional resources. When resources are placed through mutual aid coordinators, including fire, law, or medical, those coordinators must inform EOC Logistics of the request and status.

7.3.4 AGREEMENTS AND UNDERSTANDINGS Del Norte County maintains a list of applicable mutual aid agreements/memoranda of understanding with surrounding jurisdictions to provide specific disaster-related support when possible. Del Norte County continues to review existing agreements and memoranda to ensure efficacy, as well as exploring potential new Memoranda of Agreement (MOAs) /MOUs as needed.

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8. Recovery 8.1 Overview Del Norte County, local governments and all special districts serving the OA will be involved in recovery operations. In the aftermath of a disaster, many citizens will have specific needs that must be met before they can begin to return to their pre-disaster lives.

• Assessment of the extent and severity of damages to homes, businesses, other property. • Assessment and restoration of natural, cultural, and heritage resources. • Restoration of essential services generally available in communities, i.e., food, water or medical assistance. • Repair of damaged homes and property. • Professional counseling when the emergency results in mental anguish and inability to cope. • Development of plans for short-term economic recovery.

The OA can help individuals and families recover by ensuring that these services are available and by seeking additional resources if the community needs them. Recovery occurs in two phases – short-term and long-term.

Short term recovery operations will begin during the response phase of the emergency. The major objectives of short-term recovery operations include:

• Rapid debris removal and cleanup. • Systematic and coordinated restoration of Community Lifelines. • Damage Assessment. • Delivery and distribution of necessary commodities.

The major objectives of long-term recovery operations include:

• Coordinated delivery of social and health services. • Improved land use planning. • Recovery projects, including those that leverage mitigation against future disaster. • Apply lessons learned to future revisions of emergency plans.

8.1.1 OPERATIONAL AREA RECOVERY TASK FORCE To facilitate the integration of recovery efforts in the OA and promote the effective use of available resources, the County may establish an OA Recovery Task Force. This is especially important after high- impact disasters. The OA Recovery Task Force should consist of members of the community, the private sector, NGOs, local governments, special districts, and State and federal agencies with roles in supporting recovery in the OA.

8.1.2 ORGANIZATION Recovery operations will be managed and directed by the Del Norte County OES and will be tied to the California Recovery Support Functions.

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On a regularly scheduled basis, meetings will be convened with County department heads, key individuals, and representatives from recovery organizations, local governments, special districts, State, and federal agencies to make policy decisions collectively, and to obtain and disseminate information regarding recovery operations. Del Norte County departments will also be represented and responsible for certain functions throughout the recovery process.

Recovery Support Function Economic • Enhance business coordination, information sharing, communication, and collaboration for both pre- and post-disaster timeframes. • Produce a multi-dimensional strategy for supporting economic recovery and enhancing community resilience. Health and Social Services • Assess community health and social service needs, prioritize them, and develop a recovery timeline. • Restore health care, public health, mental health, and social services functions. • Improve the resilience and sustainability of the health care system and social service capabilities. Community Building and Capacity Building • Engage the community in the recovery planning process. • Assist in local plan implementation and recovery management. Infrastructure Systems • Include private sector infrastructure owners/operators in recovery planning. • Identify and prioritize critical infrastructure systems and assets. • Create an inter-agency, inter-jurisdictional recovery process. • Support planning and redevelopment efforts. • Identify legal, policy, and programmatic requirements for recovery and mitigate to the extent possible. • Encourage regional infrastructure resiliency. • Utilize green technology. • Support renewed economic activity. Housing • Identify strategies to strengthen the housing market. • Seek quality affordable rental housing. • Rebuild communities sustainably and inclusively. • Integrate disaster mitigation into community design and development. Natural and Cultural Resources • Coordinate and facilitate the sharing and integration of impact data to understand recovery needs and support good decision making for natural and cultural resources (NCR). • Seek funding and/or technical assistance in support of priorities to preserve, conserve, rehabilitate, and restore impacted resources. • Identify and leverage resources and programs to support sustainable recovery strategies for NCR. • Provide technical assistance to impacted areas within the County on NCR. • Coordinate environmental and historical property issues. • Integrate sustainable planning into recovery efforts.

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8.2 Recovery Organization As previously described, the emphasis of local, state and Federal activities shifts from response to relief and short-term recovery as the requirements to save lives, protect property, and protect public health and safety diminishes. During this phase, Del Norte County may transition recovery planning out of the Advance Planning Unit of the EOC to an OA Recovery Task Force. Consequently, Del Norte OES has a diminishing role in recovery activities as the recovery proceeds.

8.2.1 STATE AND FEDERAL INTEGRATION Both the State and federal governments provide disaster assistance. Emergency proclamation thresholds and resource requests typically determine the amount of assistance required. When the State and federal government offer assistance, they typically do so through a Local Assistance Center (LAC) at the state level and/or a Disaster Recovery Center (DRC) at the federal level.

Long-Term Recovery is coordinated through the Recovery Support Function structure and has the following responsibilities:

• Develops coordination mechanisms and requirements for post-incident assessments, plans and activities that can be scaled to incidents of varying types and magnitudes. • Conducts impact evaluation of prior ESF 14 efforts and other studies as needed to improve future operations. • Coordinates development of national long-term recovery strategies and plans in coordination with other relevant Federal departments and agencies that have independent authorities and responsibilities for addressing key issues regarding catastrophic incidents. These may include accessible housing (incident and permanent), large displacements of individuals including those with special needs, contaminated debris management, decontamination and environmental restoration, restoration of public facilities and infrastructure, and restoration of the agricultural sector. • Develops plans, procedures and guidance delineating appropriate agency participation and available resources, taking into account the differing technical needs and statutory responsibilities.

8.2.2 RECOVERY DAMAGE AND SAFETY ASSESSMENT The Recovery Damage and Safety Assessment is the basis for determining the type and amount of State and/or federal financial assistance necessary for recovery. An initial damage assessment is developed during the emergency response phase, to support a request for a Gubernatorial Proclamation and for the State of California to request a Presidential Disaster Declaration. During the recovery phase, this assessment is refined to a more detailed level. This detailed damage and safety assessment will be needed to apply for the various disaster financial assistance programs. A list of mitigation priorities will also need to be developed by departments.

Damage Assessment occurs in four phases:

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1. Windshield Surveys are conducted to locate and identify casualties and hazards and to aid the direction of response efforts. They are completed within 12 hours post disaster for most disasters. 2. Safety Assessments are conducted to evaluate the extent of any life-threatening situations and of the level of damage. These are typically completed within the first 24 hours post disaster. 3. Detailed Damage Assessments are conducted to identify and document damage and initial cost estimates. These assessments are conducted to inspect structures, bridges, tunnels, water lines, fire alarm systems, sewer lines, street lines, roadways, fiber optics, and other infrastructure. The assessment is also used to prepare plans for emergency repairs, bracing, and shoring. In addition, detailed damage assessments may be conducted to identify and document damage to the residences and businesses and are used to direct response and recovery actions, and to support requests for state and federal assistance. These are typically completed from 24 hours to one week following the disaster but may extend much longer during a large-scale disaster or when access is a challenge. 4. Engineering Assessments are a quantitative engineering evaluation of damage. This assessment is used to prepare plans for permanent repairs and to prepare engineering cost estimates. These are typically completed from one week to two months following the disaster.

For Del Norte County, the detailed damage and safety assessment will be overseen by Del Norte County OES, although it may be conducted by the County department most impacted by the disaster.

8.2.3 DOCUMENTATION Documentation is the key to recovery eligibility for emergency response and recovery costs. Damage assessment documentation will be critical in establishing the basis for eligibility or disaster assistance programs.

Under the California Disaster Assistance Act (CDAA), documentation is required for damage sustained to the following:

• Public buildings • Levees • Flood control works • Irrigation works • Community streets and county roads • Bridges • Other public works

Under federal disaster assistance programs, documentation must be obtained regarding damages sustained to:

• Roads • Water control facilities • Public builds and related equipment • Public utilities • Facilities under construction • Recreational and park facilities

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• Educational institutions • Certain non-profit facilities

Debris removal and emergency response costs incurred by the county are to be documented for cost recovery purposes under federal programs. It will be the responsibility of Del Norte OES to collect documentation of these damages and submit them to the Recovery Manager for Del Norte County. The documentation should include the location and extent of damages, and estimates of costs for:

• Debris removal • Emergency work • Repairing or replacing damaged facilities to a non-vulnerable and mitigated condition

The costs of compliance with building codes for new construction, repair, and restoration will also be documented. The cost of improving facilities may be provided under federal mitigation programs.

Documentation is key to recovering expenditures related to emergency response and recovery operations. For Del Norte County, documentation must begin at the field response level and continue throughout the operation of the EOC as the disaster unfolds. 8.3 Disaster Assistance

8.3.1 STATE ASSISTANCE The Cal OES Recovery Branch is responsible for managing disaster recovery and providing assistance to local governments and individuals impacted by disasters. The Recovery Branch ensures that State and Federal support are provided in an efficient and timely manner throughout the recovery process. The Recovery Branch acts as the grantee for Federally funded disaster assistance programs, as grantor for the CDAA program, and coordinates recovery assistance for individuals, businesses, and the agricultural community. The Recovery Branch provides technical support to reduce the costs and streamline the process of future recovery efforts. Additionally, the Recovery Branch ensures that proposed recovery projects are reviewed for environmental concerns and that historical preservation activities are considered.

CDAA assistance is provided under three separate scenarios. A Director’s Concurrence provides assistance for permanent work only. This is authorized by the concurrence of the Cal OES Director with the local agency’s local emergency. CDAA is also offered for state-only disasters when a Governor proclaims a state of emergency. The proclamation makes available assistance for emergency and permanent work categories. When there is a Presidential major disaster or emergency declaration, the CDAA provides assistance for the required state/local cost share.

In support of these responsibilities, the Recovery Branch performs extensive liaison activities with local, State, and federal agencies; legislators; various volunteer and non-profit organizations; and the general public. The Recovery Branch emphasizes recovery preparedness through the coordination of recovery planning efforts, the development of recovery training programs, and the involvement in emergency management exercises and drills.

A Local Assistance Center (LAC) is a centralized location where individuals and families can access available disaster assistance programs and services following a disaster. Local, State, and federal

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agencies, as well as nonprofit and voluntary organizations may provide staff at the centers. The federal government may open separate assistance centers through which only the services of federal programs are offered. In cooperation with Cal OES Recovery, Del Norte County assesses the need for LACs and establishes them. Cal OES Recovery ensures that an appropriate number of LACs are established, based on assessed needs, and coordinates the participation of state and federal agencies at the centers. Not all areas affected by an incident require LACs. Cal OES Recovery may provide financial support to Del Norte County for the operation of LACs through the CDAA.

8.3.2 DIRECT FEDERAL ASSISTANCE At the request of the State, FEMA coordinates direct federal assistance to State and local governments through designated ESFs. FEMA coordinates recovery activities with Cal OES through the Joint Field Office. Federal agencies help affected communities identify recovery needs and potential sources of recovery funding and provide technical assistance in the form of recovery planning support, as appropriate. The Recovery function leverages and increases the effectiveness of federal recovery assistance through coordination and collaboration among federal agencies and local communities. Working with local governments, Cal OES identifies communities for which this mechanism is necessary.

8.3.3 FEDERAL RECOVERY PROGRAMS Under the Stafford Act, FEMA also coordinates federal recovery programs, which may include:

• Assistance for individuals and families through the Individual Assistance (IA), including

o Mass Care and Emergency Assistance

o Individuals and Households Program Assistance

o Disaster Case Management

o Crisis Counseling Assistance and Training Program

o Disaster Legal Services

o Disaster Unemployment Assistance

o Voluntary Agency Coordination • Assistance to State and local governments and certain private nonprofit organizations for extraordinary costs related to response, removal of debris, and damage to buildings and infrastructure through the Public Assistance (PA) Program. PA programs are separated between Emergency Work and Permanent Work. • Emergency Work

o Category A: Debris removal

o Category B: Emergency protective measures • Permanent Work

o Category C: Roads and bridges

Recovery 55 Del Norte County Operational Area Emergency Operations Plan

o Category D: Water control facilities

o Category E: Public buildings and contents

o Category F: Public utilities

o Category G: Parks, recreational, and other facilities

• Assistance to State and local governments through the Hazard Mitigation Grant Program for measures to reduce damage from future disasters.

8.3.4 OTHER FEDERAL PROGRAMS Other federal agencies may implement non-Stafford Act recovery programs, or programs authorized under disaster-specific legislation. For example:

• The Small Business Administration (SBA) provides low-interest loans for repairs to damaged homes and for damage to businesses. • The Federal Highway Administration (FHWA) provides funding to State and local governments for the restoration of damaged roads, bridges, and other features that are part of the system of federal aid routes.

8.3.5 DELIVERY OF FEDERAL ASSISTANCE PROGRAMS FEMA coordinates Stafford Act programs, such as the Public Assistance Program, with Cal OES through the Joint Field Office (JFO). Coordination of other programs, such as the Emergency Relief Program, may occur outside the Joint Field Office. Federal funding for these programs, such as the Public Assistance Program, may pass through the state; or it may be delivered directly to recipients, such as with assistance to individuals through the Individual Housing Program (IHP). For example:

• A city public works department seeking assistance for repairs to damaged infrastructure applies for Public Assistance funding through Cal OES to FEMA and works directly with Cal OES and FEMA to obtain that funding. • A county transportation department seeking assistance for repairs to a federal-aid route applies for Federal Highway Administration Emergency Relief Program funding through Caltrans and works directly with Caltrans to obtain that funding.

9. Plan Development and Maintenance The EOP is developed under the authority of Board of Supervisors, with guidance from the Del Norte County Disaster Council. It is a living document, subject to revision based on agency organizational changes, new laws or guidance, and experience obtained from exercises or responding to real events. Section 9 describes the plan development and maintenance process for keeping the EOP current, relevant, and in compliance with SEMS, NIMS, and other applicable guidance. A record of changes is kept as part of the EOP base plan. 9.1 Development

Recovery 56 Del Norte County Operational Area Emergency Operations Plan

The plan was developed with the cooperation of participating county agencies. The plan was developed following emergency operations planning guidance and criteria found in the NIMS, SEMS, the Emergency Management Accreditation Program (EMAP), and Comprehensive Planning Guide (CPG) 101. The plan was developed in a functional format, focusing on a base plan, functional annexes, and appendices and checklists where appropriate to ensure ease of use. The base plan was developed in 2020 and tested with an exercise in early 2021. 9.2 Maintenance The Del Norte County Emergency Operations Plan is a living document that can evolve as situations change. Exercises and disasters provide opportunities to implement the plan in both simulated and real- world events, testing its effectiveness and highlighting strengths or areas for improvement.

Should the need arise, spot changes may need to be made in the plan’s annexes; these changes could include small changes to checklists, changes to contact lists or contact information, etc. Should these changes be needed, they can be approved by the section chief for that annex and the Emergency Services Manager.

The Emergency Operations Plan will be reviewed regularly and amended as appropriate in accordance with a five-year schedule, to include at a minimum:

• Twenty percent (20%) of the plan elements found in the Emergency Operations Plan will be reviewed and updated each year. • A complete review and amendment (as appropriate) of the Emergency Operations Plan shall be conducted every five years.

The formal review and update process will be led by the Del Norte County OES. Stakeholders will be asked to review the draft EOP and provide comments to OES. OES addresses the comments, making edits to the draft EOP as necessary, and produces the final EOP. Stakeholder involvement is key to developing a comprehensive EOP that is useful, applicable, and supported by all County departments/agencies and local governments in the Operational Area.

The Board of Supervisors will have final approval of any plan changes during the comprehensive review, after review and recommendation by the Disaster Council. 9.3 Training and Exercise Del Norte maintains a multi-faceted orientation program for responders that report to the EOC:

When personnel are brought on to Del Norte OES, a Del Norte department, or a partner agency that may deploy to the EOC, they are provided with a list of recommended virtual independent study training courses, provided at no charge by FEMA and the Emergency Management Institute (EMI). Additionally, new personnel are invited to attend, participate and/or observe any events or real-world operations that occur in the EOC to orient them to the facility and its operations.

The County maintains a Multi-Year Training and Exercise Program to guide training and exercise activities. Scheduled activities include EOC and SEMS training, drills, tabletop, functional, and full-scale exercises.

Maintenance 57 Del Norte County Operational Area Emergency Operations Plan

9.4 SEMS Compliance Del Norte County will continue to comply with SEMS throughout the life cycle of this plan. Del Norte County OES is responsible for keeping records related to compliance, including:

• Training • Exercise • Planning • Performance

10. Authorities and References 10.1 Legal Authority Federal Robert T. Stafford Disaster Relief and Emergency Assistance Act

Homeland Security Presidential Policy Directive 5

Homeland Security Presidential Policy Directive 8

Title 44 of the Code of Regulations, Emergency Management and Assistance

Volunteer, Quasi-Governmental

American National Red Cross Federal Charter

State State of California Emergency Plan (SEP), 2017

CA Government Code (CGC), Title 1, Division 1, Chapter 1, Sections 177-178.5 (Interstate Defense and Disaster Compact)

CGC, Title 1, Division 1, Chapter 1, Sections 179-179.5 (Emergency Management Assistance Compact)

CGC, Title 1, Division 8, Chapter 4, Section 3100 (Disaster Service Workers)

CGC, Title 2, Division 1, Chapter 7, Sections 8550 to 8668 (California Emergency Services Act)

CGC, Title 2, Division 1, Chapter 7.5, Sections 88680 to 8692 (California Disaster Assistance Act)

CGC, Title 1, Division 8, Chapter 4, Section 8635 (Preservation of Local Government)

CA Health and Safety Code, Division 101, Chapter 2, Part 3, Article 1, Section 101040 (Local Emergency Prevention Measures for County Health Official)

Title 19 California Code of Regulations (CCR), Sections 2400-2450 (Standardized Emergency Management System [SEMS] Regulations)

Title 19 CCR, Sections 2900-2999.5 (California Disaster Assistance Act [CDAA] Regulations)

California Disaster and Civil Defense Master Mutual Aid Agreement

Maintenance 58 Del Norte County Operational Area Emergency Operations Plan

Orders and Regulations that may be selectively promulgated by the Governor during a State of Emergency or a State of War Emergency

Del Norte County

Del Norte County Department of Health and Human Services, Local Health Emergency Declaration, Exercising Authority to Act to Protect Del Norte County Citizens and Minimize the Effects of the COVID- 19 Emergency, March 27, 2020

Del Norte County Code Title II Chapter 60 10.2 References Federal

National Preparedness System. Includes provision for the National Incident Management System (NIMS) and the National Planning System. FEMA

National Response Framework, 2019. FEMA

National Disaster Recovery Framework, 2016. FEMA

National Mitigation Framework, 2016. FEMA

National Infrastructure Protection Plan, 2013. FEMA

Public Assistance Program and Policy Guide, Version 4, June 1 2020. Includes Debris Removal guidelines. FEMA

Comprehensive Preparedness Guide (CPG) 101 Version 2.0, 2010

N.O.A.A. Tsunami Preparedness Information

U.S. Geological Survey Earthquake Preparedness

Emergency Management Assistance Compact (EMAC)

State

California State Emergency Plan (SEP), 2017

California Master Mutual Aid Agreement

California Fire Service and Rescue Emergency Mutual Aid Plan

Local

Del Norte County Operational Area Emergency Operations Plan, 2005

Del Norte County Hazard Mitigation Plan Vol. 1, 2019

Del Norte County Hazard Mitigation Plan Vol. 2, 2019

Del Norte County Continuity of Operations Plan, 2018

Authorities and References 59 Del Norte County Operational Area Emergency Operations Plan

Prepare Del Norte

Other

California Special Districts Association

Emergency Management Accreditation Program (EMAP), Emergency Management Standard, 2019

San Jacinto River Authority: sjra.net/education/what-is-land-subsidence/

California Air Resources Board: ww2.arb.ca.gov/wildfires-climate-change

Scientific American: scientificamerican.com/article/clilmate-change-is-central-to-californians-wildfires/

Authorities and References 60 Del Norte County Operational Area Emergency Operations Plan

Appendix A: Acronyms

AAR After Action Report

AFN Access and Functional Needs

BRIC Building Resilient Infrastructure and Communities

Cal Fire California Department of Forestry and Fire Protection

Cal OES California Office of Emergency Services

Caltrans California Department of Transporations

CAO County Administrative Officer

CAS Community Alert System

CDAA California Disaster Assistance Act

CHP California Highway Patrol

CI/KR Critical Infrastructure/Key Resources

CNG California National Guard

COG Continuity of Government

COOP Continuity of Operations

CPG Comprehensive Preparedness Guide

CREOC Coastal Regional Emergency Operations Center

CSD County School District

DNARC Del Norte Amateur Radio Club

DART Disaster Animal Response Team

DOC Department Operations Center

DRC Disaster Recovery Center

EAS Emergency Alert System

EEI Essential Elements of Information

EMAC Emergency Management Assistance Compact

EMAP Emergency Management Accreditation Program

EOC Emergency Operations Center

EOP Emergency Operations Plan

Appendix A: Acronyms A-1 Del Norte County Operational Area Emergency Operations Plan

ESF Emergency Support Function

FEMA Federal Emergency Management Agency

FHWA Federal Highway Administration

FTB California Franchise Tax Board

HMGP Hazard Mitigation Grant Program

GIS Geographic Information System

IAP Incident Action Plan

ICP Incident Command Post

ICS Incident Command System

IHP Individual Housing Program

IPAWS Integrated Public Alert and Warning System

JFO Joint Field Office

JIC Joint Information Center

JIS Joint Information System

LAC Local Assistance Center

MAC Multi-Agency Coordination

MMAA Master Mutual Aid Agreement

MOA Memorandum of Agreement

MOU Memorandum of Understanding

MYTEP Multi-Year Training and Exercise Plan

NASA National Aeronautics and Space Administration

NCR Natural and Cultural Resources

NDAA Natural Disaster Assistance Act

NGO Non-Governmental Organization

NIMS National Incident Management System

NOAA National Oceanic and Atmospheric Administration

NRA National Recreation Area

NRF National Response Framework

NWS National Weather Service

Appendix A: Acronyms A-2 Del Norte County Operational Area Emergency Operations Plan

OA Operational Area

OES Office of Emergency Services

PA Public Assistance

PDM Pre-Disaster Mitigation

PII Personal Identifiable Information

PIO Public Information Officer

POC Point of Contact

REOC Regional Emergency Operations Center

RIMS Response Information Management System

SBA Small Business Administration

SEMS Standardized Emergency Management System

SEP State Emergency Plan

SMART Specific, Measurable, Attainable, Realistic, Time-bound

SOC State Operations Center

USDA United States Department of Agriculture

WEA Wireless Emergency Alert

Appendix A: Acronyms A-3 Del Norte County Operational Area Emergency Operations Plan

Appendix B: Glossary

The Glossary contains definitions of terms and definitions related to specific resources and activities in the Del Norte County Operational Area.

ACTION PLAN: The plan prepared in the EOC containing the emergency response objectives of that SEMS level reflecting overall priorities and supporting activities for a designated period. The plan is shared with supporting agencies. See also: Incident Action Plan.

ACTIVATE: At a minimum, a designated official of the emergency response agency that implements SEMS as appropriate to the scope of the emergency and the agency's role in response to the emergency. Or the implementation by a designated official of the Emergency Plan in response to an emergency situation.

AFTER ACTION REPORT (AAR): A report covering response actions, application of SEMS, modifications to plans and procedures, training needs, and recovery activities. After Action Reports are required under SEMS after any emergency which requires a declaration of an emergency.

AGENCY: An agency is a division of government with a specific function, or a non-governmental organization {i.e., private contractor, business, etc.) that offers a particular kind of assistance. In ICS, agencies are defined as jurisdictional {having statutory responsibility for incident mitigation) or assisting and/or cooperating {providing resources and/or assistance).

AGENCY EXECUTIVE OR ADMINISTRATOR: Chief Executive Officer or designee of the agency or jurisdiction that has responsibility for the incident.

AGENCY REPRESENTATIVE: An individual assigned to an incident or to an EOC from an assisting or cooperating agency who has been delegated authority to make decisions on matters affecting the agency's participation at the incident or the EOC. Agency Representatives report to the Liaison Officer at the incident, or to the Liaison Coordinator at SEMS EOC levels.

ALLOCATED RESOURCES: Resources dispatched to an incident.

AREA COMMAND: An organization established to: 1) Oversee the management of multiple incidents that are being handled by an Incident Command System organization or, 2) to oversee the management of a very large incident that has multiple Incident Management Teams assigned to it. Area Command has the responsibility to set overall strategy and priorities, allocate critical resources based on priorities, ensure that incidents are properly managed, and ensure that objectives are met, and strategies followed.

ASSIGNED RESOURCES: Resources checked in and assigned work tasks on an incident.

ASSIGNMENTS: Tasks given to resources to perform within a given operational period, based upon tactical objectives in the Incident or EOC Action Plan.

ASSISTANT: Title for subordinates of the Management Staff positions at the EOC level. The title indicates a level of technical capability, qualifications, and responsibility subordinate to the primary positions.

AVAILABLE RESOURCES: Incident-based resources which are available for immediate assignment.

Appendix B: Glossary B-1 Del Norte County Operational Area Emergency Operations Plan

BRANCH: The organizational level having functional or geographic responsibility for major parts of Incident operations. The Branch level is organizationally between Section and Division/Group in the Operations Section, and between Section and Units in the Logistics Section. Branches are identified using Roman Numerals or by functional name (i.e., medical, security, etc.}. Branches are also used in the same sequence at EOC levels.

CAMP: A geographical site, within the general incident area, separate from the Incident Base, equipped and staffed to provide sleeping, food, water, and sanitary services to incident personnel.

CASUALTY COLLECTION POINT (CCP): A location within a jurisdiction which is used for the assembly, triage (sorting}, medical stabilization, and subsequent evacuation of casualties. It may also be used for the receipt of incoming medical resources (doctors, nurses, supplies, etc.). Preferably the site should include or be adjacent to an open area suitable for use as a helicopter pad.

CHECK-IN: The process whereby resources first report to an incident or into an EOC.

COMMAND: The act of directing and/or controlling resources at an incident by virtue of explicit legal, agency, or delegated authority. May also refer to the Incident Commander.

COMMAND POST: See Incident Command Post

COMMUNICATIONS UNIT: An organizational unit in the Logistics Section responsible for providing communication services at an incident or an EOC. A Communications Unit may also be a facility (i.e., trailer or mobile van} used to provide a major part of an Incident Communications Center.

COMPACTS: Formal working agreements among agencies to obtain mutual aid.

COORDINATION: The process of systematically analyzing a situation, developing relevant information, and informing appropriate command authority of viable alternatives for selection of the most effective combination of available resources to meet specific objectives.

The coordination process does not involve dispatch actions. However, personnel responsible for coordination may perform command or dispatch functions within the limits established by specific agency delegations, procedures, legal authority, etc. Multi-Agency or Inter-Agency coordination is found at all SEMS levels.

DEMOBILIZATION UNIT: Functional unit within the Planning Section responsible for assuring orderly, safe and efficient demobilization of incident or EOC assigned resources.

DEPUTY SECTION CHIEF OR BRANCH COORDINATOR: A fully qualified individual who, in the absence of a superior, could be delegated the authority to manage a functional operation or perform a specific task. In some cases, a Deputy could act as relief for a superior and therefore must be fully qualified in the position. Deputies may also be found as necessary at all SEMS EOC levels.

DIRECTION AND CONTROL (EMERGENCY MANAGEMENT): The provision of overall operational control and/or coordination of emergency operations at each level of the Statewide Emergency Organization, whether it be the actual direction of field forces or the coordination of joint efforts of governmental and private agencies in supporting such operations.

DISASTER: A sudden calamitous emergency event bringing great damage, loss, or destruction.

Appendix B: Glossary B-2 Del Norte County Operational Area Emergency Operations Plan

DEPARTMENT OPERATIONS CENTER (DOC): A facility used by a discipline or agency as a department level EOC. Examples are departments within a political jurisdiction such as fire, police, public works as well as agency divisions, districts or regional offices. DOCs can be used at all SEMS levels above the field response level, depending on the impacts of the emergency, demographic nature of the agency or organization, local policy and procedures, and configuration of communications systems.

DISPATCH: The implementation of a command decision to move a resource or resources from one place to another.

DOCUMENTATION UNIT: Functional Unit within the Planning Section responsible for collecting, recording and safeguarding all documents relevant to an incident or within an EOC.

EMERGENCY • Also see Local Emergency and State of Emergency: A condition of disaster or of extreme peril to the safety of persons and property caused by such conditions as air pollution, fire, flood, hazardous material incident, storm, epidemic, riot, drought, sudden and severe energy shortage, plant or animal infestations or disease, the Governor's warning of an earthquake or volcanic prediction, or an earthquake or other conditions, other than conditions resulting from a labor controversy.

EMERGENCY (Federal Definition): Any hurricane, tornado, storm, flood, high-water, wind-driven water, tidal wave, tsunami, earthquake, volcanic eruption, landslide, mudslide, snowstorm, drought, fire, explosion, or other catastrophe in any part of the United States which requires federal emergency assistance to supplement state and local efforts to save lives and protect public health and safety or to avert or lessen the threat of a major disaster.

EMERGENCY MANAGEMENT (Direction and Control): The provision of overall operational control and/or coordination of emergency operations at each level of the Statewide Emergency Organization, whether it be the actual direction of field forces or the coordination of joint efforts of governmental and private agencies in supporting such operations.

EMERGENCY OPERATIONS CENTER (EOC): A facility used for the centralized direction and/or coordination of emergency operations. An effective EOC must provide adequate working space and be properly equipped to accommodate its staff, have a capability to communicate with field units and other EOCs, and provide protection commensurate with the projected risk at its location. EOC facilities are established by an agency or jurisdiction responsible for the support of an emergency response.

EMERGENCY OPERATIONS PLAN (EOP): The plan that each jurisdiction has and maintains for responding to appropriate hazards.

EMERGENCY ORGANIZATION: Civil government augmented or reinforced during an emergency by elements of the private sector, auxiliaries, volunteers, and persons impressed into service.

EMERGENCY PLANS: Those official and approved documents which describe principles, policies, concepts of operations, methods, and procedures to be applied in carrying out emergency operations or rendering mutual aid during emergencies. These plans include such elements as continuity of government, emergency functions of governmental agencies, mobilization and application of resources, mutual aid, and public information.

EMERGENCY PUBLIC INFORMATION: Information disseminated to the public by official sources during an emergency, using broadcast and print media. This includes: (1) instructions on survival and health

Appendix B: Glossary B-3 Del Norte County Operational Area Emergency Operations Plan

preservation actions to take (what to do, what not to do, evacuation procedures, etc.), (2) status information on the disaster situation (number of deaths, injuries, property damage, etc.), and (3) other useful information (state/federal assistance available).

EMERGENCY RESPONSE AGENCY: Any organization responding to an emergency, or providing mutual aid support to such organizations, whether in the field, at the scene of an incident, or to an operations center.

EMERGENCY RESPONSE PERSONNEL: Personnel involved with an agency's response to an emergency.

EOC ACTION PLAN: The plan developed at SEMS EOC levels, which contains objectives, actions to be taken, assignments and supporting information for the next operational period.

ESSENTIAL FACILITIES: Facilities that are essential for maintaining the health, safety, and overall well- being of the public following a disaster (e.g., hospitals, police and fire department buildings, utility facilities, etc.). May also include buildings that have been designated for use as mass care facilities (i.e., schools, churches, etc.).

EVENT: A planned, non-emergency activity. ICS can be used as the management system for a wide range of events, i.e., parades, concerts, athletic events, and other related drills.

FACILITIES UNIT: Functional Unit within the Support Branch. of the Logistics Section at the SEMS Field response level that provides fixed facilities for the incident. These facilities may include the Incident Base, feeding areas, sleeping areas, sanitary facilities, etc.

FEDERAL DISASTER ASSISTANCE: Provides in-kind and monetary assistance to disaster victims, state, or local government by federal agencies under the provision of the Federal Disaster Relief Act and other statutory authorities of federal agencies.

FINANCE /ADMINISTRATION SECTION: One of the five primary functions found at all SEMS levels which is responsible for all costs and financial considerations. At the incident the Section can include the Time Unit, Procurement Unit, Compensation/Claims Unit, and Cost Unit.

FUNCTION: In ICS, function refers to the five major activities in the ICS: Command, Operations, Planning, Logistics, and Finance/Administration. The same five functions are also found at all SEMS EOC levels. At the EOC the term "Management" is used in place of “Command". The term function is also used when describing the activity involved.

FUNCTIONAL ELEMENT: Refers to a part of the incident, EOC or DOC organization such as Section, Branch, Group or Unit.

GENERAL STAFF: The group of management personnel reporting to the Incident Commander or to the EOC Director. They may have a Deputy, as needed. The General Staff consists of: Operations Section Chief, Planning/Intelligence Section Chief, Logistics Section Chief, and Finance/Administration Section Chief. At some SEMS EOC levels, the position titles are Section Coordinators.

HAZARD: Any source of danger or element of risk.

HAZARD AREA: A geographically identifiable area in which a specific hazard presents a potential threat to life and property.

Appendix B: Glossary B-4 Del Norte County Operational Area Emergency Operations Plan

INCIDENT: An occurrence or event, either human-caused or by natural phenomena, that requires action by emergency response personnel to prevent or minimize loss of life or damage to property and/or natural resources.

INCIDENT ACTION PLAN: The plan developed at the Field response level that contains objectives reflecting the overall incident strategy and specific tactical actions and supporting information for the next operational period. The plan may be oral or written.

INCIDENT COMMANDER: The individual responsible for the command of all functions at the field response level.

INCIDENT COMMAND POST (ICP): The location at which the primary command functions are executed. The ICP may be collocated with the Incident Base or other incident facilities.

INCIDENT COMMAND SYSTEM (ICS): The nationally used, standardized on-scene emergency management concept specifically designed to allow its user(s) to adopt an integrated organizational structure equal to the complexity and demands of single or multiple incidents without being hindered by jurisdictional boundaries. ICS is the combination of facilities, equipment, personnel, procedures, and communications operating within a common organizational structure, with the responsibility for the management of resources to effectively accomplish stated objectives pertinent to an incident.

A system designed for the on-scene management of emergencies resulting from fires and other natural or man-caused emergencies, ICS can be used during serious multidisciplinary (fire, law, medical) emergencies or for operations involving a single jurisdiction with single or multiagency involvement, or multi-jurisdiction/multiagency involvement.

INITIAL ACTION: The action taken by resources which are the first to arrive at an incident.

JOINT INFORMATION CENTER: The JIC is a central location that facilitates operation of the Joint Information System. It is the central point of contact for all news media. Public information officials from all participating agencies should co-locate at the JIC.

JOINT INFORMATION SYSTEM: The JIS integrates incident information and public affairs into a cohesive organization designed to provide consistent, coordinated, accurate, accessible, timely, and complete information during crisis or incident operations. The mission of the JIS is to provide a structure and system for developing and delivering coordinated interagency messages; developing, recommending, and executing public information plans and strategies on behalf of the Incident Commander; advising the Incident Commander concerning public affairs issues that could affect a response effort; and controlling rumors and inaccurate information that could undermine public confidence in the emergency response effort.

JURISDICTION: The range or sphere of authority. Public agencies have jurisdiction at an incident related to their legal responsibilities and authority for incident mitigation. Jurisdictional authority at an incident can be political/geographical (i.e., Special District, City, County, State or Federal Boundary line) or functional (i.e., Police, Fire, health department). See Multi-Jurisdiction).

JURISDICTIONAL AGENCY: The agency having jurisdiction and responsibility for a specific geographical area, or a mandated function.

Appendix B: Glossary B-5 Del Norte County Operational Area Emergency Operations Plan

LIAISON OFFICER: A member of the Command Staff at the Field SEMS level responsible for coordinating with representatives from cooperating and assisting agencies. At SEMS EOC levels, the function may be done by a Coordinator and/or within a Section or Branch reporting directly to the EOC Director.

LOCAL GOVERNMENT (State Definition): Local agencies per Article 3 of the SEMS regulations. The Government Code 8680.2 defines local agencies as any city, city and county, county, school district, or special district.

LOGISTICS SECTION: One of the five primary functions found at all SEMS levels. The Section responsible for providing facilities, services, and materials for the incident or at an EOC.

MAJOR DISASTER (Federal Definition): Any hurricane, tornado, storm, flood, high-water, wind-driven water, tidal wave, tsunami, earthquake, volcanic eruption, landslide, mudslide, snowstorm, drought, fire, explosions, or other catastrophe in any part of the United States which, in the determination of the President, causes damage of sufficient severity and magnitude to warrant major disaster assistance under the Federal Disaster Relief Act, above and beyond emergency services by the Federal Government, to supplement the efforts and available resources of States, local governments, and disaster relief organizations in alleviating the damage, loss, hardship, or suffering caused thereby.

MASTER MUTUAL AID AGREEMENT (State Definition): An agreement entered by and between the State of California, its various departments and agencies, and the various political subdivisions, municipal corporations, and other public agencies of the State of California to assist each other by providing resources during an emergency. Mutual Aid occurs when two or more parties agree to furnish resources and facilities, and to render services to each other to prevent and combat any type of disaster or emergency.

MOBILIZATION: The process and procedures used by all organizations, federal, state, and local, for activating, assembling, and transporting all resources that have been requested to respond to or support an incident.

MULTI-AGENCY OR INTER-AGENCY COORDINATION: The participation of agencies and disciplines involved at any level of the SEMS organization working together in a coordinated effort to facilitate decisions for overall emergency response activities, including the sharing of critical resources and the prioritization of incidents.

MULTI-AGENCY COORDINATION SYSTEM (MACS): The combination of personnel, facilities, equipment, procedures, and communications integrated into a common system. When activated, MACS has the responsibility for coordination of assisting agency resources and support in a multi-agency or multi- jurisdictional environment. A MAC Group functions within the MACS. MACS organizations are used within the California Fire Service.

MUTUAL AID AGREEMENT: A written agreement between agencies and/or jurisdictions in which they agree to assist on another upon request, by furnishing personnel and equipment.

MUTUAL AID COORDINATOR: An individual at local government, operational area, region, or state level that is responsible to coordinate the process of requesting, obtaining, processing, and using mutual aid resources. Mutual Aid Coordinator duties will vary depending on the mutual aid system.

Appendix B: Glossary B-6 Del Norte County Operational Area Emergency Operations Plan

MUTUAL AID REGION (State Definition): A subdivision of the state Office of Emergency Services (OES) established to assist in the coordination of mutual aid and other emergency operations within a geographical area of the state consisting of two or more counties (operational areas).

OFFICE OF EMERGENCY SERVICES (OES): A state (Governor's Office of Emergency Services), operational area (county), city, or other jurisdiction administrative and operational function with the mission of planning for, preparing for, reacting to, and recovering from disasters and major events. The OES may not be staffed on a full-time basis, although the function is necessary. The day-to-day operations may be administered by a Coordinator.

OPERATIONAL AREA: An intermediate level of the state emergency services organization, consisting of a county and all political subdivisions within the county area.

OPERATIONAL PERIOD: The period scheduled for the execution of a given set of operation actions as specified in the Incident or EOC Action Plan. Operational Periods can be of various lengths, although usually not over 24 hours.

OPERATIONS SECTION: One of the five primary functions found at all SEMS levels. The Section is responsible for all tactical operations at the incident, or for the coordination of operational activities at an EOC. The Operations Section at the Field level can include Branches, Divisions, and/or Groups, Task Forces, Teams, Single Resources and Staging Areas. At EOC levels, the Operations Section would contain Branches or Divisions as necessary because of span of control considerations.

PLANNING MEETING: A meeting held as needed throughout the duration of an incident to select specific strategies and tactics for incident control operations and for service and support planning. On larger incidents, the planning meeting is a major element in the development of the Incident Action Plan. Planning meetings are also an essential activity at all SEMS EOC levels.

PLANNING SECTION: (Also referred to as Planning/Intelligence}. One of the five primary functions found at all SEMS levels. Responsible for the collection, evaluation, and dissemination of information related to the incident or an emergency, and for the preparation and documentation of the Incident or EOC Action Plan. The section also maintains information on the current and forecasted situation, and on the status of resources assigned to the incident. At the SEMS Field response level, the Section will include the Situation, Resource, Documentation, and Demobilization Units, as well as technical specialists. Other units may be added at the EOC level.

POLITICAL SUBDIVISION (State Definition): Includes any city, city and county, county, district, or other local governmental agency or public agency authorized by law.

PROCUREMENT UNIT: Functional Unit within the Finance/Administration Section responsible for financial matters involving vendor contracts.

PUBLIC INFORMATION OFFICER (PIO): The individual at Field or EOC level that has been delegated the authority to prepare public information releases and to interact with the media. Duties will vary depending on the agency and SEMS level.

RESOURCES: Personnel and equipment available, or potentially available, for assignments to incidents or EOCs. Resources are described by kind and type and may be used in tactical support or supervisory capacities at an incident or EOC.

Appendix B: Glossary B-7 Del Norte County Operational Area Emergency Operations Plan

SAFETY OFFICER: A member of the Management Staff at the incident or within the EOC responsible for monitoring and assessing safety hazards or unsafe situations, and for developing measures for ensuring personnel safety. The Safety Officer may have assistants.

SEARCH AND RESCUE: Systematic investigation of area or premises to determine the presence and/or location of persons entrapped, injured, immobilized, or missing.

SECTION: That organization level with responsibility for a major functional area of the incident or at an EOC. i.e., Operations, Planning, Logistics.

SECTION CHIEF: The ICS title for individuals for command of functional sections: Operations; Planning; Logistics; and Finance/Administration. At the EOC level, the position title will be Section Coordinator.

SERVICE: An organization assigned to perform a specific function during an emergency. It may be one department or agency if only that organization is assigned to perform the function, or it may be comprised of two or more normally independent organizations grouped together to increase operational control and efficiency during the emergency.

SPECIAL DISTRICT: A unit of local government (other than a city, county, or city and county) with authority or responsibility to own, operate or maintain a project (as defined in California Code of Regulations 2900(s)) for the purposes of natural disaster assistance. This may include a joint powers authority established under section 6500 et seq. of the Code.

STAGING AREA: Staging areas are locations set up at an incident where resources can be placed while waiting a tactical assignment. Staging Areas are managed by the Operations Section.

STANDARDIZED EMERGENCY MANAGEMENT SYSTEM (SEMS): A system required by California Government Code for managing response to multi-agency and multi-jurisdiction emergencies in the State of California. SEMS consists of five organizational levels, which are activated as necessary: Field Response, Local Government, Operational Area, Region, and State. The State of California's designated emergency management structure for all government agencies, jurisdictions and Districts mandated by law. Failure to comply with this law may result in the loss of all State and Federal Funding for expenses incurred while dealing with a natural or man-made disaster.

STANDARD OPERATING PROCEDURE (SOP): A set of instructions having the force of a directive, covering those features of operations which lend themselves to a definite or standardized procedure without loss of effectiveness.

STATE AGENCY: Any department, division, independent establishment, or agency of the executive branch of the state government.

STATE EMERGENCY PLAN: The State of California Emergency Plan as approved by the Governor.

STATE OF EMERGENCY: The duly proclaimed existence of conditions of disaster or of extreme peril to the safety of persons and property within the state caused by such conditions as air pollution, fire, flood, storm, epidemic, riot, or earthquake or other conditions, other than conditions resulting from a labor controversy, or conditions causing a "state of war emergency", which conditions, by reason of their magnitude, are or are likely to be beyond the control of the services, personnel, equipment, and

Appendix B: Glossary B-8 Del Norte County Operational Area Emergency Operations Plan

facilities of any single county, city and county, or city and require the combined forces of a mutual aid region or regions to combat.

STATE OPERATIONS CENTER (SOC): A facility established by the Governor's Office of Emergency Services Headquarters for the purpose of coordinating and supporting operations within a disaster area and controlling the response efforts of state and federal agencies in supporting local governmental operations. The SOC will be staffed by representatives of state and federal agencies and private organizations and will have the capability of providing a communications link to a Joint Emergency Operating Center established on the periphery of a disaster area and to any Mobile Emergency Operating Centers established in the disaster area. It operates at the State Level in SEMS.

STRATEGY: The general plan or direction selected to accomplish incident or EOC objectives.

SUPPLY UNIT: Functional unit within the Support Branch of the Logistics Section responsible for ordering equipment and supplies required for incident operations.

TASK FORCE: A combination of single resources assembled for a particular tactical need, with common communications and a leader.

TEAM: See Single Resource.

TECHNICAL SPECIALISTS: Personnel with special skills that can be used anywhere within the ICS or EOC organization.

UNIT: An organizational element having functional responsibility. Units are commonly used in incident Planning, Logistics, or Finance/Administration sections and can be used in operations for some applications. Units are also found in EOC organizations.

VOLUNTEERS: Individuals who make themselves available for assignment during an emergency. These people may or may not have the skills needed during emergencies and may or may not be part of a previously organized group.

Appendix B: Glossary B-9 Del Norte County Operational Area Emergency Operations Plan

Appendix C: Mutual Aid Coordinators

Discipline-specific mutual aid systems work through assigned mutual aid coordinators at the local, OA regional, and State levels. The basic role of a mutual aid coordinator is to receive mutual aid requests, coordinate the provision of resources from within the coordinator's geographic area of responsibility, and pass on unfilled requests to the next level in the mutual aid system. The Del Norte County OA EOC utilizes the following discipline-specific mutual aid coordinators to coordinate fire, law enforcement, and medical specific resources:

Fire and Rescue. The Emergency Services Manager will submit the Mutual Aid request to the Crescent City Fire and Rescue Chief, who will forward the request to the Operational Area Fire and Rescue Mutual Aid Coordinator and activate the OA Fire and Rescue Mutual Aid Plan. The OA Fire and Rescue Mutual Aid Coordinator is responsible for organizing and coordinating with other fire and rescue agencies within the OA for resources to support the County and OA in their response. The OA Fire and Rescue Mutual Aid Coordinator is not assigned to a specific position and therefore may change periodically. If the OA Fire and Rescue Mutual Aid Coordinator is unable to mobilize appropriate resources from within the OA, they will contact the Regional Fire and Rescue Coordinator at the Coastal REOC who will activate the Regional Mutual Aid Plan.

Fire and Rescue Mutual Aid air support will be coordinated through routine fire mutual aid channels, and if necessary, through the Law Enforcement Mutual Aid Coordinator.

Law Enforcement. The Del-Norte County Sheriff coordinates the Law Enforcement Mutual Aid System for the County OA and serves as the Operational Area Law Enforcement Mutual Aid Coordinator. The OA Law Enforcement Mutual Aid Coordinator activates the OA Law Enforcement Mutual Aid Plan and organizes and coordinates with other law enforcement agencies within the Del Norte Count OA for resources to support the OA in an emergency.

If the OA Law Enforcement Mutual Aid Coordinator is unable to gather appropriate resources from within the OA, they will contact the Regional Law Enforcement Coordinator at the Coastal REOC, who will activate the Regional Mutual Aid Plan.

The Law Enforcement Mutual Aid system is supported by Section 830.1 of the Penal Code, which states that whenever a State of Emergency exists within a region or area, the following personnel within the region or area, or who may be assigned to duty therein, have full peace officer powers and duties:

• All members of the California Highway Patrol • All deputies of the Department of Fish and Game who have been appointed to enforce the provisions of the Fish and Game Code • The State Forester and Department of Forestry staff who are designated by the State Forester as having the powers of peace officers • Peace officers who are State employees within the provisions of Section 830.5 of the Penal Code

Medical. The Del Norte County Medical Health Operational Area Coordination coordinates the Medical Mutual Aid System for the County OA and serves as the Medical and Health Operational Area

Appendix C: Mutual Aid Organizations C-1 Del Norte County Operational Area Emergency Operations Plan

Coordinator (MHOAC). The MHOAC organizes and coordinates with other health and medical resources and agencies within the OA for resources to support the OA in an emergency. If the MHOAC is unable to obtain the requested resources from within OA, they contact the Regional Medical and Health Coordinator at the Coastal REOC who will activate the Regional Mutual Aid Plan.

Appendix C: Mutual Aid Organizations C-2 Del Norte County Operational Area Emergency Operations Plan

Appendix D: Del Norte County Community Lifelines Organizations

Safety and Security Del Norte County Sheriff’s 650 5th St. 707-464-4191 Office Crescent City, CA Crescent City Police 686 G. Street 707-464-2133 Department Crescent City, CA Redwood National and State 1111 2nd St. 707-464-6101 Parks Crescent City, CA Law Enforcement US Forest Service 10300 Hwy, 199 707-457-3131 Gasquet, CA California Department of Fish 601 Locust St. 530-225-2300 and Wildlife Redding, CA 1630 Summer Lane 707-218-2000 California Highway Patrol (CHP) Crescent City, CA 255 W Washington 707-464-2421 Crescent City Fire and Rescue Blvd. Crescent City, CA 6534 Kings Valley Rd 707-487-8185 Fort Dick FPD Fort Dick, CA 245 N Fred Haight St. 707-487-5621 Smith River FPD Smith River, CA Fire Services 100 Firehouse Rd 707-457-3332 Gasquet FPD Gasquet, CA Klamath FPD 16081 Highway 101 707-482-3311 Klamath, CA CAL FIRE Humboldt Del Norte 1025 Highway 101 707-464-5526 Unit (HUU) Crescent City, CA 1330 Bayshore Way, 707-457-3131 Six Rivers NF Eureka, CA Search and Del Norte SAR 650 5th St. 707-464-4191 Rescue Crescent City, CA Del Norte County Department 880 Northcrest Dr. 707-646-3191 of Health and Human Services Crescent City, CA Del Norte County Department 981 H St., STE 110 707-464-7254 of Community Development Crescent City, CA Del Norte County Child Support 983-A 3rd St. 886-901-3212 Government Services Crescent City, CA Services Del Norte County Veterans 810-H St. 707-464-2154 Services Crescent City, CA Crescent City Public Works 377 J St. 707-464-9506 Department Crescent City, CA Crescent City Water 377 J St. 707-464-6517 Department Crescent City, CA

Appendix D: Community Lifelines Organizations D-1 Del Norte County Operational Area Emergency Operations Plan

Safety and Security Tolowa Dee-ni’ Nation 140 Rowdy Creek Rd 707-487-9255 Smith River, CA Yurok Tribe 190 Klamath Blvd. 707-482-1350 Klamath, CA P.O. Box 529 707-482-2431 Resighini Rancheria Klamath, CA 95548 2332 Howland Hill 707-464-4680 Rd. Elk Valley Rancheria Crescent City, CA 95531 Community Del Norte Office of Emergency 981 H St., STE 240 707-464-7255 Safety Services Crescent City, CA Food, Water, Shelter Walmart 900 E. Washington 707-646-1198 Blvd Crescent City, CA Safeway 475 M St. 707-465-3353 Crescent City, CA Grocery Outlet 1124 3rd St. 707-464-3131 Crescent City, CA Dollar General 100 Timber Blvd 707-633-3190 Smith River, CA Wild Rivers Market 450 M Street 707-464-1926 Food Crescent City, CA 95531 Rural Human Services 286 M St., #A 707-464-7441 Crescent City, CA Our Daily Bread Ministries 1135 Harrold St. 707-464-7771 Crescent City, CA Del Norte Senior Center 1765 Northcrest Dr. 707-464-3069 Crescent City, CA Family Resource Center Food 494 Pacific Ave. 707-464-0955 Pantry Crescent City, CA Crescent City Water 377 J St. 707-464-6517 Department Crescent City, CA Smith River Community 241 W. 1st St. 707-487-5381 Services District (CSD) Smith River, CA Big Rock CSD (District Office) 2680 U.S. Highway 707-458-9933 Water 199 Crescent City, CA 95531 Gasquet CSD 707-457-3124 Klamath CSD 707-457-3124

Appendix D: Community Lifelines Organizations D-2 Del Norte County Operational Area Emergency Operations Plan

Safety and Security Our Daily Bread Ministries 1135 Harrold St. 707-464-7771 Crescent City, CA Rural Human Services 286 M St., #A 707-464-7441 Crescent City, CA Shelter Crescent City Housing 235 H St. 707-464-9216 Authority Crescent City, CA American Red Cross -- NW 5297 Aero Dr. 707-273-8481 Chapter Santa Rosa, CA Del Norte County Department 2650 W. 707-464-7235 of Agriculture Washington Blvd Crescent City, CA Agriculture Natural Resource Conservation 241 W. 1st St., STE B 707-497-7630 Service/Del Norte Resource Smith River, CA Conservation District – Smith River Health and Medical Sutter Coast Hospital 800 E. Washington 707-486-8511 Blvd Crescent City, CA Sutter Coast Walk-In Clinic 785 E. Washington 707-464-8818 Blvd Crescent City, CA Open Door Community Health 550 E. Washington 707-465-6925 Center Blvd, STE 100 Crescent City, CA Medical Care United Indian Health Services 2298 Norris Ave. 707-464-2919 Crescent City, CA United Indian Health Services – 1675 Northcrest Dr. 707-464-2750 Crescent City Crescent City, CA United Indian Health Services – 241 Salmon Ave. 707-482-2181 Klamath Klamath, CA Redwood Medical Offices 1240 Marshall St. 707-465-5566 Crescent City, CA

Del Norte Ambulance 2600 Morehead Rd 707-487-1116 Fort Dick, CA Patient Cal Ore Life Flight – Airport 202 Dale Rupert Rd 541-661-2082 Movement Crescent City, CA Cal Ore Life Flight – HQ 311 Cove Rd 541-468-7911 Brookings, OR Sutter Coast Hospital 800 E. Washington 707-464-8511 Medical Supply Blvd. Chain Crescent City, CA

Appendix D: Community Lifelines Organizations D-3 Del Norte County Operational Area Emergency Operations Plan

Safety and Security Del Norte Ambulance 2600 Morehead Rd 707-487-1116 Fort Dick, CA Del Norte Office of Emergency 981 H Street, Ste 240 707-464-7255 Services Crescent City, CA 95531 Sutter Coast Hospital 800 E Washington 707-464-8511 Blvd Crescent City, CA Fatality Del Norte County Sheriff’s 650 5th St. 707-464-4191 Management Office Crescent City, CA Wier’s Mortuary 408 G Street 707-954-8641 Crescent City, CA 95531 Energy PacificCorp – Pacific Power 925 S Grape St. 541-776-5844 Power Grid Medford, OR 97501 503-251-5162 Suburban Propane 825 Hwy 101 N. 707-464-4165 Crescent City, CA Blue Star Gas 340 H St. 707-464-7827 Crescent City, CA C Renner Petroleum 255 Hwy 101 S. 707-465-1776 Crescent City, CA Renner Patriot 1089 Hwy 101 S. 707-465-1089 Crescent City, CA Chevron South 315 Hwy 101 S. 707-465-3825 Crescent City, CA Shell 1200 Northcrest Dr. 707-465-3735 Crescent City, CA Northcrest 76 1500 Northcrest Dr. 707-465-4548 Crescent City, CA Fuel Texaco 1006 Hwy 101 707-464-3682 Crescent City, CA Joe’s Chevron 900 Hwy 101 707-464-6168 Crescent City, CA Lucky 7 Fuel Mart 13450 Hwy 101 707-487-0676 Smith River, CA Hiouchi Hamlet 2100 Hwy 199 707-458-3114 Crescent City, CA Fort Dick Market 6670 Lake Earl Dr. 707-487-0155 Fort Dick, CA Pem Mey Fuel Mart 125 Ehlers Ave. 707-482-3510 Klamath, CA Renner Klamath 15880 Hwy 101 707-443-1645 Klamath, CA

Appendix D: Community Lifelines Organizations D-4 Del Norte County Operational Area Emergency Operations Plan

Communications Pacific Power 1054 Northcrest Dr. 888-221-7070 Crescent City, CA Infrastructure Frontier Communications 800-921-8101 800-239-4430 Spectrum 855-707-7328 Del Norte County Sheriff’s 650 5th St. 707-464-4191 Responder Office Crescent City, CA Communications California Highway Patrol 1630 Summer Lane 707-217-2000 (CHP) Crescent City, CA Cal OES Office: Public Safety Communications 916-657-9494

State Warning Center: 916-845- 8911

Director’s Office: 916-845-8538 916-845-8539 California Department of PO Box 997377, MS 0500 916-558-1784 Public Health Sacramento, CA

Del Norte Office of Emergency 981 H Street, Ste 240 707-464-7255 Services Crescent City, CA 95531 Del Norte County Public 400 L St. 707-464-3191 Alerts, Warnings, Health Department Crescent City, CA and Messages Del Norte Environmental 981 H St., STE 110 707-465-0426 Health Division Crescent City, CA NWS Eureka 300 Startare Dr. 707-442-2171 Eureka, CA 95501 Del Norte Amateur Radio Club 300 Tedsen Ln. 707-218-5616 Crescent City, CA FEMA Region IX 1111 Broadway, STE 1200 Response Oakland, CA Division: 510-627-7251 Del Norte Triplicate 501 H St. 707-464-6727 Crescent City, CA Wild Rivers Outpost 707-951-4908 Radio Stations: KHSU 91.9, 1345 Northcrest 707-464-9561 KCRE 94.3, KFUG 101.1, KPOD Crescent City, CA 95531 97.9, KURY 95.3 (Bicoastal Radio) US Bank 1020 3rd St. 707-464-9541 Finance Crescent City, CA

Appendix D: Community Lifelines Organizations D-5 Del Norte County Operational Area Emergency Operations Plan

Communications Tri Counties 936 3rd St. 707-464-4145 Crescent City, CA Chase 803 3rd St. 707-464-4106 Crescent City, CA Central Coast Credit Union 660 L St. 707-445-8801 Crescent City, CA Del Norte County Sheriff’s 650 5th St. 707-464-4191 Office Crescent City, CA CAL FIRE HUU 1025 Highway 101 707-464-5526 911 and Dispatch Crescent City, CA North Coast Interagency 1330 Bayshore Way, 575-758-6208 Communications Center Eureka, CA 95501 Transportation Caltrans – District 1 1656 Union St. 707-445-6600 Eureka, CA Crescent City Maintenance 711 Highway 101 707-464-4868 Station Crescent City, CA Del Norte County Road 550 E. Cooper Ave. 707-464-7238 Division Crescent City, CA

Highway/ Crescent City Public Works 377 J St. 707-464-7238 Roadway/Motor Crescent City, CA Vehicle Department of Motor Vehicles 1475 Parkway Dr. 800-777-0133 (DMV) Crescent City, CA Oregon Department of 888-275-6368 Transportation (DOT) Green Diamond Resource P.O. Box 68, Korbel, CA 95550 707-668-4454 Company Google Maps 1600 Amphitheatre Pkwy, 650-676-1102 Mountain View, CA 94043 Mass Transit Redwood Coast Transit 707-464-6400 Border Coast Regional Airport 1650 Dale Rupert Rd., STE 100 707-464-7288 Aviation Authority Crescent City, CA

Crescent City Harbor District 101 Citizens Dock Rd. 707-464-6174 Maritime Crescent City, CA

Hazardous Materials

Appendix D: Community Lifelines Organizations D-6 Del Norte County Operational Area Emergency Operations Plan

Facilities and Del Norte County 981 H St., STE 110 707-465-0426 HAZMAT, Environmental Health Division Crescent City, CA Pollutants, and Contaminants

Appendix D: Community Lifelines Organizations D-7 Del Norte County Operational Area Emergency Operations Plan

Appendix E: Lifelines Situation Report

Del Norte Operational Area Situation Report

• Please see descriptions and guidance to complete the form below. • Sitreps should be kept to a length where it could also be provided verbally in a 30 second to 5- minute duration. • The form can be completed by simply clicking in the box and adding text or clicking on any checkbox to select.

DATE: Click or tap TIME:Click or tap REPORT NO. RPTG PERIOD ☐8 ☐12 ☐24 here to enter text. here to enter text. Click or tap here Click or tap here to enter text. to enter text. PREPARED BY: Click or tap here to APPROVED BY: Click or tap here to enter text. enter text. EVENT: Click or tap here to enter text. LIFELINE: Click or tap here to enter text. LOCATION: Click or tap here to enter CONTACT DETAILS: Click or tap here to enter text. text. PHONE: Click or tap here to enter text. FAX: Click or tap here to enter text. EMAIL: Click or tap here to enter text.

ESSENTIAL INFRASTRUCTURE TYPE ☐ Chemical ☐ Financial ☐ Commercial Facility ☐ Food and Agriculture ☐ Communications ☐ Government Facilities ☐ Critical Manufacturing ☐ Healthcare and Public Health ☐ Defense Industrial Base ☐ IT ☐ Emergency Services ☐ Transportation ☐ Energy ☐ Water STAFFING LEVEL REPORT ☐ Adequate ☐ Strained ☐ Non-functional COMMENTS Click or tap here to enter text.

1. SITUATION TO DATE

Appendix E: Lifelines Situation Report E-1 Del Norte County Operational Area Emergency Operations Plan

Click or tap here to enter text.

2. ACTIONS TO DATE Click or tap here to enter text.

3. ACTIONS TO BE COMPLETED Click or tap here to enter text.

4. ISSUES Click or tap here to enter text.

5. ESCALATION ACTIONS/DECISIONS REQUESTED Click or tap here to enter text.

6. NEEDS REQUESTS BASED ON DEVELOPING ISSUES

Appendix E: Lifelines Situation Report E-2 Del Norte County Operational Area Emergency Operations Plan

Click or tap here to enter text.

Situation Report Instructions for Completion:

The Situation Report (SITREP) template is a form of status reporting that provides decision-makers and readers a quick understanding of the current situation. It provides a clear, concise understanding of the situation—focusing on meaning or context, in addition to the facts. It does not assume the reader can infer what is important or not, and what actions or decisions are needed. It calls out what is needed.

Date of issue: Today’s Date Time: Current Time Report No. (Version Number.) Reporting Period (Optional if not issue daily or similar) Prepared by: Name/role Approved by: Name/role Event: Name of Disaster or Emergency Lifeline: Lifeline you are reporting for Location (Work location, not address) Contact details (Phone, fax, email) Essential Critical Infrastructure Type (Check applicable box(es))

1. Situation to Date (What has happened) a. Brief summary of “start-up details” – date, place, time, who b. Summary of overall situation to date c. Ensure old information is deleted, and do not just add new/additional info 2. Actions to Date (What has been done) a. Brief reporting of actions completed to date b. Table format may be used for repeat actions and/or progressive totals or similar are given such as destructions statistics, number of properties visited 3. Actions to be Completed (What will be done) a. Brief reporting of scheduled/planned actions – typically for the period covered by the sitrep b. As above, table may be used for repeat actions c. Where the operation expects to be by the next sitrep 4. Issues a. Present brief description of issue(s) that are known/reasonably expected to arise before the next sitrep is issued, e.g., a shortage of a given resource or a significant OH&S issue b. Acknowledge of significant achievements, failures etc can be given here. 5. Escalation Actions/ Decisions Requested a. Situation or decision which requires additional support from Management or Policy group. b. Provide detailed information on the situation and specific support requested 6. Needs or Requests Based on Developing Issues

Appendix E: Lifelines Situation Report E-3 Del Norte County Operational Area Emergency Operations Plan

a. Description of resources or other support needed b. Includes law enforcement or other public safety support

Important Notes: • Information in the sitrep should be factual and largely without interpretation and conjecture. • The information in a sitrep should cover the period between the last sitrep and the next sitrep. • Sitreps should be brief and not a narrative (read in <3-5 mins). A report should be used for the provision of more detailed information. • Sitreps should be specific for a given community lifeline, and not present information that is outside the specific functional area. • It is acceptable for a sitrep to be issued that states – no change since last sitrep (see last sitrep for information). • A map and other graphic can be part of a sitrep – ensure date/time of the graphic is shown on it, and there is a reference between the graphic and the sitrep. • A sitrep and an Incident Action Plan (IAP) are not interchangeable. The first part of an IAP, the Situation, is likely to contain much of the content in a sitrep (assuming time period and functional area are the same). • Each electronically produced sitrep should be saved as a new file, and all saved to the same folder.

Appendix E: Lifelines Situation Report E-4 Del Norte County Operational Area Emergency Operations Plan

Appendix F: Emergency Proclamations If conditions of extreme peril to persons and property exist, the Board of Supervisors may pass a resolution declaring that a local emergency exists for the County of Del Norte.

The Crescent City Mayor or City Council has the authority to declare an emergency in Crescent City.

Definition of Local Emergency: “The duly declared existence of conditions of disaster or of extreme peril to the safety of persons and property within the territorial limits of a county, city and county, or city, caused by such conditions as air pollution, fire, flood, storm, epidemic, riot, drought, sudden and severe energy shortage, plant or animal infestation or disease, the Governor’s warning of an earthquake or volcanic prediction, or an earthquake... or other conditions, other than conditions resulting from a labor controversy, which are or are likely to be beyond the control of the services, personnel, equipment, and facilities of that political subdivision and require the combined forces of other political subdivisions to combat…” Section 8558(c), Chapter 7 of Division 1 of Title 2 of the Government Code

Issued by:

• County of Del Norte Board of Supervisors or • County of Del Norte Chief Administrative Officer (CAO)/ Director of Emergency Services when the County of Del Norte Board of Supervisors is not in session. This is subject to ratification by the Board of Supervisors within seven days.

Purpose of a local emergency proclamation:

• Provides limited legal immunities for emergency actions taken by Del Norte County employees, providing protection for the County and its employees. • Enables the Board of Supervisors to act as a board of equalization to reassess damaged property and to provide property tax relief. • Enables the County to request State assistance under the California Natural Disaster Assistance Act. • Activates pre-established local emergency provisions such as special purchasing and contracting. • Prerequisite for requesting a Governor’s Proclamation of a State of Emergency and/or a Presidential Declaration of an emergency or major disaster. • Authorizes the County Administrator to establish curfews, take measures necessary to protect and preserve the public health and safety, and exercise all authority granted by County Ordinance 91-17.

Samples of the declaration forms are found below, as well as a sample of an actual declaration.

Deadlines:

• Issuance: Within 10 days of the occurrence of a disaster if the County is to qualify for assistance through the California Disaster Assistance Act (CDAA). • Ratification: If issued by official designated by ordinance, must be ratified by governing body within 7 days. • Renewal: Reviewed at regularly scheduled board/council meetings until terminated.

Appendix F: Emergency Proclamations F-1 Del Norte County Operational Area Emergency Operations Plan

• Review: At least every 14 days, the Board of Supervisors must review the continuing existence of the emergency. No review is to exceed 21 days from last review. • Termination: The Board of Supervisors shall proclaim the termination earliest possible date conditions warrant.

Notification Process:

• Local governments should notify the Operational Area (OA) and provide a copy of the local emergency proclamation as soon as possible. • OA shall notify their state Cal OES Region and provide a copy of the proclamation as soon as possible between the Cal OES Secretary, OA, and the local jurisdiction for updates on any requests for assistance. • Cal OES Secretary will respond in writing to the local government concerning the status of any requests for assistance included within the local proclamation or accompanying letter.

Please Note: A local emergency proclamation and/or Governor’s Proclamation is not a prerequisite for mutual aid assistance, Red Cross assistance, the federal Fire Management Assistance Grant Program, or disaster loan programs designated by the Small Business Administration, or the U.S. Department of Agriculture.

LEVELS OF DISASTER ASSISTANCE

Director’s Concurrence:

Purpose: The CDAA authorizes the Cal OES Director, at his or her discretion, to provide financial assistance to repair and restore damaged public facilities and infrastructure.

Deadline: Cal OES must receive request from local government within 10 days of incident.

Supporting Information Required: Local Emergency Proclamation, Initial Damage Estimate (IDE) prepared in CAL OES and a request from the City Mayor or Administrative Officer, or County Board of Supervisors.

Governor’s Proclamation:

Purpose: Provides Governor with powers authorized by the Emergency Services Act; authorizes Cal OES Secretary to provide financial relief for emergency actions and restoration of public facilities and infrastructure; prerequisite when requesting federal declaration of a major disaster or emergency.

Deadline: Cal OES must receive request from local government within 10 days of incident.

Supporting Information Required: Local Emergency Proclamation, IDE prepared in Cal EOC, and a request from the City Mayor or Administrative Officer, or County Board of Supervisors.

Presidential Declaration of an Emergency:

Purpose: Supports response activities of the federal, state, and local government. Authorizes federal agencies to provide “essential” assistance including debris removal, temporary housing and the distribution of medicine, food, and other consumable supplies.

Appendix F: Emergency Proclamations F-2 Del Norte County Operational Area Emergency Operations Plan

Deadline: Governor must request on behalf of local government within 5 days after the need for federal emergency assistance is apparent.

Supporting Information Required: All the supporting information required above and, a Governor’s Proclamation, certification by the Governor that the effective response is beyond the capability of the state, confirmation that the Governor has executed the state’s emergency plan, information describing the state and local efforts, identification of the specific type and extent of federal emergency assistance needed.

Presidential Declaration of a Major Disaster:

Purpose: Supports response and recovery activities of the federal, state, and local government and disaster relief organizations. Authorizes implementation of some or all federal recovery programs including public assistance, individual assistance, and hazard mitigation.

Deadline: Governor must request federal declaration of a major disaster within 30 days of incident.

Supporting Information Required: All supporting information required above and a Governor’s Proclamation, certification by the Governor that the effective response is beyond the capability of the state, confirmation that the Governor has executed the state’s emergency plan, and identification of the specific type and extent of federal aid required.

Federal/State Disaster Assistance that requires a local emergency Proclamation Local Government, Individuals and Families:

Reimbursement of extraordinary emergency costs

• Housing assistance such as home repairs and temporary (e.g., police overtime, debris removal, sandbagging) lodging/rental assistance • Funds to repair damaged public facilities • Personal property, medical/dental expenses (e.g., buildings, roads, equipment, utilities) • Disaster unemployment benefits • Hazard Mitigation • Crisis Counseling

Termination of Proclamation of a local emergency

As stated in the Emergency Services Act, Article 14, Section 8630 (Proclamation by local governing body; Duration; Review):

“(c) (1) The governing body shall review, at its regularly scheduled meetings until the local emergency is terminated, the need for continuing the local emergency. However, in no event shall a review take place more than 21 days after the preview review. (2) Notwithstanding paragraph 1, if the governing body meets weekly, it shall review the need for continuing the local emergency at least every 14 days until the Local Emergency is terminated.

(d) The governing body shall proclaim the termination of the local emergency at the earliest possible date that conditions warrant.”

Appendix F: Emergency Proclamations F-3 Del Norte County Operational Area Emergency Operations Plan

Termination of an emergency proclamation is established through a resolution adopted by the Board of Supervisors. The Termination of Proclamation of Local Emergency is typically passed when the EOC is deactivated; however, there may be exceptions, such as when response oversight has been handed from the EOC to another department or agency. In this case, the EOC is deactivated, but the response is still active. Sample Proclamations

The following are blank sample proclamations specifically written for the needs of Del Norte County. PROCLAMATION BY THE DIRECTOR OF EMERGENCY SERVICES DECLARING A LOCAL EMERGENCY

WHEREAS Ordinance Number: 91-17 of Del Norte County empowers the Director of Emergency Services to proclaim the existence or threatened existence of a local emergency when the County is affected or likely to be affected by a public calamity and the Board of Supervisors are not in session; and

WHEREAS The Director of Emergency Services of Del Norte County does hereby find:

THAT condition of extreme peril to the safety of the persons and property have arisen within said County, caused by

______; and

THAT the Board of Supervisors of the Del Norte County is not in session.

NOW, THEREFORE, IT IS HEREBY PROCLAIMED that a local emergency now exists throughout the Del Norte County; and

IT IS FURTHER PROCLAIMED AND ORDERED that during the existence of said local emergency that powers, functions, and duties of the emergency organization of this County shall be those prescribed by state law, by ordinances, and resolutions of this County, and by the Del Norte County Emergency Plan, as approved by the Board of Supervisors on ___ day of ___ _, .

Director of Emergency Services Date County Administrator, Del Norte County

Appendix F: Emergency Proclamations F-4 Del Norte County Operational Area Emergency Operations Plan

RESOLUTION CONFIRMING EXISTENCE OF A LOCAL EMERGENCY WHEREAS Ordinance Number: 91-17 of the Del Norte County empowers the Director of Emergency Services to proclaim the existence or threatened existence of a local emergency when the Del Norte County is affected or likely to be affected by a public calamity and the Board of Supervisors is not in session, subject to ratification by the Board of Supervisors within seven (7) days; and

WHEREAS, conditions of extreme peril to the safety of persons and property have arisen within this County, caused by ______commencing on the ___ day of ______, at which time the Board of Supervisors of the Del Norte County was not in session; and

WHEREAS the Board of Supervisors does hereby find that aforesaid conditions of extreme peril did warrant and necessitate the proclamation of existence of a local emergency; and

WHEREAS the Director of Emergency services of the Del Norte County did proclaim the existence of a local emergency within the County on the ____ day of ______

NOW, THEREFORE, IT IS HEREBY PROCLAIMED AND ORDERED that said local emergency shall be deeded to continue to exist until its termination is proclaimed by the Board of Supervisors of the Del Norte County, State of California.

This resolution shall be effective upon its adoption.

DATED: APPROVED:

ATTEST:

Clerk of the Board, Del Norte County Chairman, Del Norte County

Appendix F: Emergency Proclamations F-5 Del Norte County Operational Area Emergency Operations Plan

RESOLUTION PROCLAIMING EXISTENCE OF A LOCAL EMERGENCY

WHEREAS Ordinance Number: 91-17 of the Del Norte County empowers the Board of Supervisors to proclaim the existence or threatened existence of a local emergency when the Del Norte County is affected by a public calamity; and

WHEREAS, the Board of Supervisors has been requested by the Director of Emergency Services of the Del Norte County to proclaim the existence of a local emergency within the County; and

WHEREAS the Board of Supervisors does hereby find:

THAT conditions of extreme peril to the safety of persons and property have arisen within the Del Norte County, caused by ______

commencing on or about ______on the ______day of __ _, ; and

THAT aforesaid conditions of extreme peril warrant and necessitate and proclamation of existence

of a local emergency.

NOW, THEREFORE, IT IS HEREBY PROCLAIMED that during the existence of said local emergency the powers, functions, and duties of the Director of Emergency Services and the emergency organization of this County shall be those prescribed by state law, by ordinance and, resolutions of this County, and by the Del Norte County Emergency Plan, as approved by the Board of Supervisors on the ______day of ______, .

IT IS FURTHER PROCLAIMED AND ORDERED that said local emergency shall be deemed to continue to exist until its termination is proclaimed by the Board of Supervisors of Del Norte County, State of California.

This resolution shall be effective upon its adoption.

DATED: APPROVED:

ATTEST:

Clerk of the Board, Del Norte County Chairman, Del Norte County

Appendix F: Emergency Proclamations F-6 Del Norte County Operational Area Emergency Operations Plan

RESOLUTION REQUESTING STATE DIRECTOR, GOVERNOR'S OFFICE OF EMERGENCY SERVICES CONCURRENCE IN LOCAL EMERGENCY

WHEREAS, on the ____ day of ______, , the Board of Supervisors of the Del Norte County found that due to ______

a condition of extreme peril to life and property did exist in the Del Norte County during the period of ______; and

WHEREAS, in accordance with state law the Board of Supervisors now proclaims an emergency does exist throughout said County; and

NOW, THEREFORE, IT IS HEREBY PROCLAIMED AND ORDERED that a copy of this Resolution be forwarded to the state director of the Governor's Office of Emergency Services with a request that he/she find it acceptable in accordance with provisions of the Natural disaster Assistance Act; and

IT IS FURTHER RESOLVED that _____ , having the title of ______is hereby designated as the authorized representative of the Del Norte County for the purpose of receipt, processing, and coordination of all inquiries and requirements necessary to obtain available state assistance.

This resolution shall be effective upon its adoption.

DATED: APPROVED:

ATTEST:

Clerk of the Board, Del Norte County Chairman, Del Norte County

Appendix F: Emergency Proclamations F-7 Del Norte County Operational Area Emergency Operations Plan

RESOLUTION REQUESTING GOVERNOR TO PROCLAIM A STATE OF EMERGENCY

WHEREAS on ______of ______the Board of Supervisors of the Del Norte County found that due to ______

, a condition of extreme peril to life and property did exist within said County; and

WHEREAS, in accordance with state law the Board of Supervisors proclaimed an emergency did exist throughout the County; and

WHEREAS, it has now been found that local resources are unable to cope with the effects of said emergency.

NOW, THEREFORE, IT IS HEREBY PROCLAIMED AND ORDERD that a copy of this resolution be forwarded to the Governor of California with the request that he/she proclaim the Del Norte County to be in a state of emergency; and

IT IS FURTHER ORDERED that a copy of this Resolution be forwarded to the State Director of the Office of Emergency Services; and

IT IS FURTHER RESOLVED that ______, having the title of ___ , is hereby designated as the authorized representative for public assistance and ______having the title of ______, is hereby designated as the authorized representative of individual assistance of the Del Norte County for the purpose of receipt, processing, and coordination of all inquiries and requirements necessary to obtain available state and federal assistance.

This resolution shall be effective upon its adoption.

DATED: ______APPROVED:

ATTEST:

Clerk of the Board, Del Norte County Chairman, Del Norte County

Appendix F: Emergency Proclamations F-8 Del Norte County Operational Area Emergency Operations Plan

RESOLUTION PROCLAIMING TERMINATION OF LOCAL EMERGENCY

WHEREAS a local emergency existed in the Del Norte County in accordance with the Resolution thereof by the Board of Supervisors on the ______day of ______, or

IN ACCORDANCE with the proclamation of the Director of Emergency Services on the day of ______and its ratification by the Board of Supervisors on the day of ______,

AS a result of conditions of extreme peril of the safety of persons and property caused by ______; and

WHEREAS the situation resulting from said conditions of extreme peril is now deeded to be within the control of normal protective services, personnel, equipment, and facilities of and within the DEL NORTE COUNTY.

NOW THEREFORE the Board of Supervisors of the Del Norte County does hereby proclaim the termination of said local emergency.

This resolution shall be effective upon its adoption.

DATED: APPROVED:

ATTEST:

Clerk of the Board, Del Norte County Chairman, Del Norte County

Appendix F: Emergency Proclamations F-9 Del Norte County Operational Area Emergency Operations Plan

Appendix G: After Action Report CALIFORNIA GOVERNOR’S OFFICE OF EMERGENCY SERVICES Standardized Emergency Management System AFTER ACTION REPORT

PART I - GENERAL INFORMATION

NAME OF AGENCY: TYPE OF AGENCY: Click or tap here to enter text. ☐ City ☐ State Agency ☐ Other ☐ County ☐ Federal Agency ______☐ Operational Area ☐ Special District

OES ADMINISTRATIVE REGION: INCIDENT PERIOD OR DATE(S) OF EXERCISE: (Month / Day/ Year) ☐ Coastal (Walnut Creek Office) ☐ Inland (Sacramento Office) Began: _____/_____/_____ ☐ Southern (Los Alamitos Office) Ended: _____/_____/_____

INCIDENT, PLANNED EVENT, OR EXERCISE: TYPE OF HAZARD OR EXERCISE SCENARIO: ☐ Avalanche ☐ Flood ☐ Terrorism EXERCISE TYPE: ☐ INCIDENT ☐ Civil Disorder ☐ Fire (Structural) ☐ Tsunami ☐ Table-top ☐ PLANNED EVENT: ☐ Dam Failure ☐ Fire (Wild) ☐ Winter Storm ☐ Functional ______☐ Drought ☐ Landslide ☐ Other (Specify) ☐ Full-scale (specify) ☐ Earthquake ______

Appendix G: After Action Report G-1 Del Norte County Operational Area Emergency Operations Plan

PART II SEMS FUNCTIONS EVALUATED SEMS TOTAL EVALUATION CORRECTIVE ACTION REQUIREMENTS: FUNCTIONS PARTICIPANTS Circle: (S) or (NI) (Check to indicate corrective actions required) (Each Function) (Satisfactory) PLANNING | TRAINING | PERSONNEL | EQUIPMENT | FACILITIES (Needs Improvement) Management: ☐S ☐NI Public Information Safety, Liaison, Click or tap here Inter-agency ☐ ☐ ☐ ☐ ☐ Coordination, to enter text. Security, etc. Command (Field) ☐S ☐NI Public Information Safety, Liaison, Inter-agency Click or tap here ☐ ☐ ☐ ☐ ☐ Coordination, Security, etc. to enter text.

Operations: ☐S ☐NI Law Enforcement, Fire/ Rescue, Click or tap here ☐ ☐ ☐ ☐ ☐ Const. & Eng., to enter text. Medical/ Health, Care & Shelter etc. Planning/ ☐S ☐NI Intelligence: Situation Status & Analysis, Click or tap here ☐ ☐ ☐ ☐ ☐ Documentation, Advance Planning, to enter text. Demobilization etc. Logistics: ☐S ☐NI Services, Support, Facilities, Personnel, Click or tap here ☐ ☐ ☐ ☐ ☐ Procurement, Supplies, to enter text. Equipment, Food etc.

Finance ☐S ☐NI Administration: Purchasing, Cost Click or tap here ☐ ☐ ☐ ☐ ☐ Unit, Time Unit, to enter text. Compensation and Claims etc. Other Participants: Exercise Staff, Community Click or tap Volunteers, etc. here to enter

text. Grand Total: Click or tap here to enter text.

Appendix G: After Action Report G-2 Del Norte County Operational Area Emergency Operations Plan

PART III - AFTER ACTION REPORT QUESTIONNAIRE Complete this questionnaire for all functional or full-scale exercises, and actual INCIDENTS. Responses to questions 18-26 should address areas identified as “needing improvement and corrective action” in Part I, as well as any “No” answers given to questions 1-17 below:

INCIDENT NAME: Click or tap here to enter text. PLANNED EVENT / EXERCISE NAME: Click or tap here to enter text. QUESTION: YES NO N/A 1. Were procedures established and in place for response to the incident? ☐ ☐ ☐ 2. Did your jurisdiction organize the response using established procedures? ☐ ☐ ☐ 3. Did field command use ICS to manage field response? ☐ ☐ ☐ 4. Did field command use all ICS Sections? ☐ ☐ ☐ 5. Did field command establish a Unified Command? ☐ ☐ ☐ 6. Was your EOC and/or DOC activated? ☐ ☐ ☐ 7. Was the EOC and/or DOC organized according to SEMS? ☐ ☐ ☐ 8. Did your jurisdiction assign sub-functions in the EOC / DOC around the five SEMS ☐ ☐ ☐ functions? 9. Did your jurisdiction use trained response personnel in the EOC / DOC? ☐ ☐ ☐ 10. Did your jurisdiction use action plans in the EOC / DOC? ☐ ☐ ☐ 11. Did field level personnel use action-planning processes? ☐ ☐ ☐ 12. Did your jurisdiction coordinate with volunteer agencies? ☐ ☐ ☐ 13. Did your jurisdiction request and receive Mutual Aid? ☐ ☐ ☐ 14. Was Mutual Aid coordinated from the EOC / DOC ☐ ☐ ☐ 15. Did your jurisdiction establish an inter-agency coordination group established at the EOC / ☐ ☐ ☐ DOC level? 16. Did your jurisdiction conduct public alert and warning according to procedures? ☐ ☐ ☐ 17. Did your jurisdiction coordinate public safety and incident information media? ☐ ☐ ☐ 18. During your response, was there any part of SEMS that did not work for your agency? If so, how would (did) you change the system to meet your needs? Click or tap here to enter text.

19. As a result of your response, are any changes needed in your plans or procedures? Please provide a brief explanation: Click or tap here to enter text.

20. Identify any specific areas not covered in the current SEMS Approved Course of Instruction or SEMS Guidelines. Click or tap here to enter text.

21. Did your jurisdiction identify any issues for people with access and functional needs during sheltering, evacuation, alert and warning or access to assistance centers? If so, provide a brief explanation. Click or tap here to enter text.

22. Did your jurisdiction identify any issues during coordination with any Emergency Function (EF)? If so, provide a brief explanation including the EF number and the issue. Click or tap here to enter text.

Appendix G: After Action Report G-3 Del Norte County Operational Area Emergency Operations Plan

23. Did your jurisdiction use volunteers during this incident or event? If so, please elaborate on the activities performed and any organizational affiliation if any. Click or tap here to enter text.

24. Did your jurisdiction establish shelters during this incident of event? If so, how many shelters? Click or tap here to enter text.

25. Did your jurisdiction identify any issues during this incident of event regarding pets or livestock? Please elaborate what the issues were and what actions your jurisdiction took to resolve the issues. Click or tap here to enter text.

26. Did your jurisdiction establish an assistance center? Click or tap here to enter text.

Appendix G: After Action Report G-4 Del Norte County Operational Area Emergency Operations Plan

PART IV - NARRATIVE Use the space below to provide additional comments pertaining to Part III questions 18-26, or for any additional observations: Click or tap here to enter text.

FORM COMPLETED BY: YOUR AGENCY NAME: REPORT DUE DATE: OES USE ONLY Click or tap here to enter ______(Print text. _____/_____/_____ DATE RECEIVED: Name) DATE COMPLETED: _____/_____/_____

BUSINESS PHONE: _____/_____/_____ RECEIVED BY: ______

Appendix G: After Action Report G-5 Del Norte County Operational Area Emergency Operations Plan

PART V- RESPONSE SUMMARY State and local agencies The following chart summarizes the wide array of activities that local response activities chart and state agencies/departments performed during the (Name of Incident). It reflects the various mutual aid systems (fire and rescue, law enforcement, medical), as well as other state response capabilities.

Note: Agencies and organizations not required to provide specific information on personnel and equipment deployment. However, if available, include the information in the matrix. N/A= data not available, not submitted. Agency/Dept. Period of Commitment Personnel Personnel Name of State or Local Click or tap here to enter Click or tap here to Click or tap here to Agency text. enter text. enter text. Click or tap here to enter text.

Activities Click or tap here to enter text.

Agency/Dept. Period of Commitment Personnel Personnel Name of State or Local Click or tap here to enter Click or tap here to Click or tap here to Agency text. enter text. enter text. Click or tap here to enter text.

Activities Click or tap here to enter text.

Agency/Dept. Period of Commitment Personnel Personnel Name of State or Local Click or tap here to enter Click or tap here to Click or tap here to Agency text. enter text. enter text. Click or tap here to enter text.

Activities Click or tap here to enter text.

Appendix G: After Action Report G-6 Del Norte County Operational Area Emergency Operations Plan

PART VI - RECOVERY SUMMARY Agency/Dept. Period of Commitment Personnel Personnel Name of State or Local Click or tap here to enter Click or tap here to Click or tap here to Agency text. enter text. enter text. Click or tap here to enter text.

Activities Click or tap here to enter text.

Agency/Dept. Period of Commitment Personnel Personnel Name of State or Local Click or tap here to enter Click or tap here to Click or tap here to Agency text. enter text. enter text. Click or tap here to enter text.

Activities Click or tap here to enter text.

Agency/Dept. Period of Commitment Personnel Personnel Name of State or Local Click or tap here to enter Click or tap here to Click or tap here to Agency text. enter text. enter text. Click or tap here to enter text.

Activities Click or tap here to enter text.

Appendix G: After Action Report G-7 Del Norte County Operational Area Emergency Operations Plan

AFTER-ACTION REPORT INSTRUCTION SHEET

REASONS FOR COMPLETING THIS FORM:

[Note: Pursuant to §2450(a), Chapter 1, Division 2, Title 19 CCR, “any city, city and county declaring a local emergency for which the governor proclaims a state of emergency, and any state agency responding to that emergency, shall complete and transmit an after-action report to OES within ninety (90) days of the close of the emergency period as specified in CCR, Title 19, §2900(j).”]

Beyond the statutory requirement for after-action reports, information collected through this process is important for the California Governor’s Office of Emergency Services in ensuring the effectiveness of the Standardized Emergency Management System. Information can also demonstrate grant performance activity associated with FEMA training and exercise programs; thus providing justification for future grant funded emergency management programs for California.

Affiliated agencies such as contract ambulance companies, volunteer agencies to include the American Red Cross and Salvation Army, and any other agency providing a response service during an actual occurrence or functional or full-scale exercise should complete this form.

PART I – GENERAL INFORMATION:

Please fill this information out completely. Check all boxes that apply. The following information provides additional clarification:

• TYPE OF AGENCY: If “other,” indicate volunteer, contract, private business, etc.

• DATES OF EVENT: Beginning date is the date your agency first became involved in the response to the event or exercise. Ending date is the date the response phase or exercise officially ended.

• TYPE OF EVENT: Planned events are parades, demonstrations, or similar occurrences.

PART II – SEMS FUNCTIONS EVALUATED:

• SEMS FUNCTION: Descriptors under the principal SEMS functions (Management, Command, Operations, Planning/Intelligence, Logistics, and Finance Administration) are examples only. We recognize that terminology describing the elements of an “Operations Function” may vary according to the type of agency. Provide clarification in Parts III and IV, if necessary.

Appendix G: After Action Report G-8 Del Norte County Operational Area Emergency Operations Plan

• TOTAL PARTICIPANTS: All participants in each principal SEMS function. It is not necessary to itemize the number participating in each element under the principle function.

PART II – SEMS FUNCTIONS EVALUATED:

• EVALUATION: If all elements of principal SEMS function were generally satisfactory, circle (S). If you noted deficiencies, circle (NI).

• CORRECTIVE ACTION: If you circled (NI) under EVALUATION, indicate whether the corrective action pertains to “planning, training, personnel…” etc. Further clarification should be provided in Part II, Questions 18-26, and Part III Narrative as desired.

• OTHER PARTICIPANTS: This box generally applies to exercises. Please indicate the total number of exercise staff, i.e.: controllers, simulators etc., and any community volunteers (simulated victims, moulage, etc.), in the parenthesis. Add this number to the Grand Total box.

PART III – AFTER ACTION REPORT QUESTIONNAIRE:

• QUESTIONS 1-17: Answer “YES, NO, or N/A (Not applicable)”.

• QUESTIONS 18-26: Responses to these questions should address areas identified as “N/I” or requiring “Corrective Action,” in Part I; as well as any “NO” answers given to questions 1-19.

PART IV – NARRATIVE:

This is optional space provided for further clarification and information relating to Parts II & III.

• FORM COMPLETED BY: Please print your name legibly in the space provided.

• REPORT DUE DATES: Please indicate the due date (Ninety days from the end of the response phase, or completion of the exercise).

• DATE COMPLETED: The actual date the report is completed and sent to OES.

Appendix G: After Action Report G-9 Del Norte County Operational Area Emergency Operations Plan

PART V – RESPONSE SUMMARY:

This is an optional space for field level response activities if the information is available.

PART VI – RECOVERY SUMMARY:

This is an optional space for field level recovery activities if the information is available.

Please forward completed reports to Cal OES at [email protected]. If you have questions or need further assistance, please contact Scott Marotte at call (916) 845-8780. Agencies are encouraged to maintain copies of this report on file for recordkeeping purposes.

Appendix G: After Action Report G-10 Del Norte County Operational Area Emergency Operations Plan

Appendix H: EOC Activation Matrix

LEGEND: Level 1- Level 2 - Level 3 - Extended Full Partial Minimum Operations X - Activated Activation Activation Activation/ O - As Needed Monitoring EOC Director X X X X

EOC Manager X X X X

PIO X X O X

Liaison Officer X O - X Management Legal Officer X O - X

Safety Officer X O - O

Security Officer X O - O

Operations Section Chief X X O X

Law Enforcement Branch X O O O

Coroner Unit O O - O

Fire and Rescue Branch X O O O

Medical and Health X O - O Branch Public Works Branch X X - O Operations Safety/Damage X O - O Assessment Unit Mass Care and Shelter X O - O Branch Animal Shelter and Care X O - O

Special Projects Team O O O O

Volunteer Reception X O - O Center Oversight Liaison Planning Section Chief X X O X Planning

Appendix H: EOC Activation Matrix H-1 Del Norte County Operational Area Emergency Operations Plan

Situation Analysis Unit X X - O

Documentation/Display X O - O Unit Advance Planning Unit X O - O

Demobilization Unit X O - O

Recovery Planning Unit X O O X

Economic Resiliency X - - O

Logistics Section Chief X X - X

Technical Support Branch X O - O

Information Services/ X X O X Telecommunications Unit Communications Unit X O - O

Resources Branch X X - O

Personnel Unit X O - O Logistics Supply and Distribution X O - O Unit Procurement Unit X O - O

Facilities Unit X O - O

Transportation Branch X O - O

Resource Status Branch X O - O

Finance and Admin X O - X Section Chief Payables Unit X - - X

Finance and Timekeeping Unit X O - X Admin Compensation and X O - O Claims Unit Recovery (PA) Unit O O - O

Appendix H: EOC Activation Matrix H-2 Del Norte County Operational Area Emergency Operations Plan

Appendix I: EOC Position Chart

Agency Management Operations Planning Logistics and Finance Administration Del Norte County Administrator P Del Norte Assistant County Administrator S Crescent City Manager S Del Norte County Emergency Services Coordinator P Del Norte County Counsel P Del Norte County Risk Management Division P P Crescent County Risk Management P Crescent City Fire and Rescue P Del Norte County Sheriff’s Office P/S Crescent City Police Department P/S Crescent City Public Works P/S Del Norte County Roads Division P/S S Del Norte County Department of Health and Human Services P American Red Cross S Disaster Animal Response Team (DART) S Community Emergency Response Team (CERT) P/S Del Norte County Public Health P Del Norte County Ambulance Emergency Rescue Service S Del Norte County Environmental Health Division S Cal-Ore Life Flight S Del Norte County Agricultural Department P Del Norte County Sheriff’s Office Search and Rescue S Del Norte County Community Development P Del Norte County Parks Department P Del Norte County Information Technology P Del Norte County Amateur Radio Club P Del Norte Unified School District Del Norte County Human Resources Division P Del Norte County Auditor-Controller P P Crescent City Finance S

P = Primary Responsibility

S = Support Responsibility

Appendix I: EOC Position Chart I-1 Del Norte County Operational Area Emergency Operations Plan

Appendix J: EOC Position Checklists The following pages contain functional descriptions and checklists for each position in the Operational Area EOC. They are arranged by sections: Management, Operations, Planning, Logistics, and Finance/Administration.

A Standard Activation and Demobilization Checklist is provided on the following page, to be used by all positions when starting or ending an EOC activation.

Appendix J: EOC Position Checklists J-1 Del Norte County Operational Area Emergency Operations Plan

Generic Activation/Demobilization Checklist (To be used by all positions)

ACTIVATION PHASE

 Check in with the Personnel Unit (in Logistics) upon arrival at the Del Norte County EOC or sign in if not activated.  Report to the EOC Manager, Section Chief, Branch Coordinator, or assigned supervisor.  Set up your workstation and review your position responsibilities.  Establish and maintain a position log which chronologically describes your actions taken during your shift.  Determine your resource needs, such as a computer, phone, plan copies, and other reference documents.  Ensure Cal EOC is operational.

DEMOBILIZATION PHASE

 Deactivate your assigned position and close out logs when authorized by the EOC Director.  Complete all required forms, reports, and other documentation. All forms should be submitted through your supervisor to the Planning Section, as appropriate, prior to your departure.  Be prepared to attend and contribute to a debriefing and to provide input to the after-action report.  If another person is relieving you, ensure they are thoroughly briefed before you leave your workstation.  Clean up your work area before you leave.  Leave a forwarding phone number where you can be reached.  Sign out before leaving.

Appendix J: EOC Position Checklists J-2 Del Norte County Operational Area Emergency Operations Plan

Management – EOC Director READ THIS ENTIRE POSITION CHECKLIST BEFORE TAKING ACTION

Primary: Del Norte County Administrator

Support: Assistant County Administrator, Crescent City Manager, or other political subdivision leadership as appropriate

RESPONSIBILITIES

• Serve as the Administrator/Director in charge of emergency services for the unincorporated areas of the County. • Serve as overall emergency response and recovery coordinator for the Operational Area, other political subdivisions in the County, and the State of California. • Make executive decisions. • Make rules, regulations, and orders. • Manage, control, and direct the County emergency organization. • Develop strategy and oversees the development of an Action Plan. • Establish the appropriate staffing level for the Del Norte Operational Area EOC and continuously monitor organizational effectiveness ensuring that appropriate modifications occur as required. • Exercise overall management responsibility for the coordination between emergency response agencies within the County and in conjunction with the Operational Area. • In conjunction with the General Staff, set priorities in the unincorporated areas. • Ensure all County agency actions are accomplished within the priorities established. • Ensure inter-agency coordination is accomplished effectively within the County EOC.

ACTIVATION PHASE

 Determine appropriate level of activation based on situation as known.  Mobilize appropriate personnel for the initial activation of the County EOC.  Respond immediately to EOC site and determine operational status.  Obtain briefing from whatever sources are available.  Ensure that the EOC is properly set up and ready for operations.  Ensure that an EOC check-in procedure is established immediately.  Ensure that an EOC organization and staffing chart is posted and completed.  Determine which sections are needed. Assign Section Chiefs as appropriate and ensure they are staffing the sections as required. o Operations Section Chief o Planning Section Chief o Logistics Section Chief o Finance/Administration Chief  Determine which Management Section positions are required and ensure they are filled as possible. o Liaison Officer o Public Information Officer o Security Officer

Appendix J: EOC Position Checklists J-3 Del Norte County Operational Area Emergency Operations Plan

o Legal Officer o Safety Officer  Ensure that telephone and/or radio communications with Operational Area EOC are established and functioning.  Schedule the initial Action Planning Meeting.  Confer with the General Staff to determine what representation is needed at the County EOC from other emergency response agencies.  Assign a liaison officer to coordinate outside agency response to the County EOC, and to assist as necessary in establishing an Interagency Coordination Group.

OPERATIONAL PHASE

 Monitor General Staff activities to ensure that all appropriate actions are being taken.  In conjunction with the Public Information Unit, conduct news conferences and review media releases for final approval, following the established procedure for information releases and media briefings.  Ensure the Liaison Officer is providing for and maintaining effective interagency coordination.  Establish initial strategic objectives for the County EOC.  In coordination with Management Staff, prepare management function objectives for the initial Action Planning Meeting.  Convene the initial Action Planning Meeting. Ensure all Section Chiefs, Management Staff, and other key agency representatives are in attendance. Ensure appropriate Action Planning procedures are followed. Ensure the meeting is facilitated appropriately by the Planning Section.  Once the Action Plan is completed by the Planning Section, review, approve, and authorize its implementation.  Conduct periodic briefings with the general staff to ensure strategic objectives are current and appropriate.  Conduct periodic briefings for the elected officials or their representatives.  Formally issue Emergency Proclamation for the County and coordinate local government proclamations with other emergency response agencies as appropriate.  Brief your relief at shift change, ensuring that ongoing activities are identified, and follow-up requirements are known.

DEMOBILIZATION PHASE

 Authorize demobilization of sections, branches, and units when they are no longer needed.  Notify the Operational Area EOC, and other appropriate organizations of the planned demobilization, as appropriate.  Ensure that any open actions not yet completed will be handled after demobilization.  Ensure that all required forms or reports are completed prior to demobilization.  Be prepared to provide input to the After-Action Report (AAR).  Deactivate the County EOC at the designated time as appropriate.  Proclaim termination of the emergency response and proceed with recovery operations.

Appendix J: EOC Position Checklists J-4 Del Norte County Operational Area Emergency Operations Plan

Management – EOC Manager READ THIS ENTIRE POSITION CHECKLIST BEFORE TAKING ACTION

Primary: Del Norte County Emergency Services Coordinator

Support: As Assigned

RESPONSIBILITIES

• Serve as advisor to the EOC Director and the Management Staff. • Serve as advisor to and acts on behalf of the EOC Director as the liaison officer to the Operational Area, the County, cities, and all other governmental agencies in certain matters that require a command decision. • Provide information, answers questions, and gives direction and coordination to members of the command, workstation staff, and Section Chiefs. • Conduct special assignments as requested by the EOC Director. • Facilitate the overall functioning of the Del Norte Operational Area EOC. • Assist and serves as an advisor to the EOC Director and General Staff as needed, providing information and guidance related to the internal functions of the EOC and ensure compliance with operational area emergency plans and procedures. • Assist the Liaison Officer in ensuring proper procedures are in place for directing agency representatives and conducting visitor tours of the EOC.

ACTIVATION PHASE

 Follow the Generic Activation Phase Checklist.  Assist the EOC Director in determining appropriate staffing for the EOC.  Provide assistance and information regarding section staffing to all general staff.

OPERATIONAL PHASE

 Assist the EOC Director and the General Staff in developing overall strategic objectives as well as section objectives for the Action Plan.  Advise the EOC Director regarding procedures for enacting emergency proclamations, emergency ordinances and resolutions, and other legal requirements.  Assist the Planning Section in the development, continuous updating, and execution of the EOC Action Plan.  Provide overall procedural guidance to General Staff as required.  Provide general advice and guidance to the EOC Director as required.  Ensure that all notifications are made to the Operational Area EOC.  Ensure that all communications with appropriate emergency response agencies are established and maintained.  Assist EOC Director in preparing for and conducting briefings with Management Staff, the County Council, the media, and the general public.  Assist the EOC Director and Liaison Officer in establishing and maintaining an interagency Coordination Group comprised of outside agency representatives and executives not assigned to specific sections within the EOC.

Appendix J: EOC Position Checklists J-5 Del Norte County Operational Area Emergency Operations Plan

 Assist the Liaison Officer with coordination of all EOC visits.  Provide assistance with shift change activity as required.

DEMOBILIZATION PHASE

 Follow the Generic Demobilization Phase Checklist.

Appendix J: EOC Position Checklists J-6 Del Norte County Operational Area Emergency Operations Plan

Management – Legal Officer READ THIS ENTIRE POSITION CHECKLIST BEFORE TAKING ACTION

Primary: Del Norte County Counsel

Support: As Assigned

RESPONSIBILITIES

• Support and advise the Director of Emergency Services on administrative matters (not operational) and legal requirements of the Del Norte Operational Area during an emergency. • Maintain legal information, records, and reports relative to the emergency. • Maintain continuity of government. • Preserve essential records.

ACTIVATION PHASE

 Follow the Generic Activation Phase Checklist.  Read the entire checklist.  Obtain a briefing on the extent of the emergency from the EOC Director.  Establish areas of legal responsibility and/or potential liabilities.  Appoint and brief staff as required.  Prepare County proclamations, emergency ordinances, and other legal documents as required in support of the Director of Emergency Services.  Advise the Director of Emergency Services and the General Staff regarding the legality and/or legal implications of contemplated emergency actions.  Develop the rules, regulations, and laws required for acquisition and/or control of critical resources.  Develop the necessary ordinances and regulations to provide the legal basis for evacuation of citizens.  Implement civil and criminal proceedings necessary and appropriate to enforce emergency actions.  Prepare documents relative to the demolition of hazardous structures or conditions.  Document information on appropriate CAL OES forms and keep accurate records to support the history of the emergency.

DEMOBILIZATION

 Follow the Generic Demobilization Checklist.

Appendix J: EOC Position Checklists J-7 Del Norte County Operational Area Emergency Operations Plan

Public Information Officer READ THIS ENTIRE POSITION CHECKLIST BEFORE TAKING ACTION

Primary: As assigned by EOC Directors from pool of trained PIOs

Support: As assigned

RESPONSIBILITIES

• Prepare updates and disseminates Del Norte Operational Area Situation Reports • Prepare and disseminates emergency public information on a regular basis through media outlets, EAS, or other systems. • Notify the public about a threatened event or actual emergency using media, EAS, or other available systems. • Contact media representatives and holds press conferences on a regular basis. • Provide rumor control. • Provide information to the EOC Director and members of the general staff. • Serve as the coordination point for all media releases for the Del Norte Operational Area. Represent the Del Norte Operational Area EOC as the lead Public Information Officer. • Ensure the public within the affected area receives complete, accurate, and consistent information about life safety procedures, public health advisories, relief and assistance programs and other vital information. • Coordinate media releases with Public Information Officers representing other affected emergency response agencies within the OA as required. • Develop the format for press conferences, in conjunction with the EOC Director. • Maintain a positive relationship with the media representatives.

ACTIVATION PHASE

 Follow the Generic Activation Phase Checklist.  Determine staffing requirements and make required personnel assignments as necessary.  Release initial public safety relevant information through social media, radio, television, or other means, as appropriate.

OPERATIONAL PHASE

 Obtain policy guidance from the EOC Director regarding media releases.  Keep the EOC Director advised of all unusual requests for information and of all major critical or unfavorable media comments. Recommend procedures or measures to improve media relations.  Coordinate with the Situation Analysis Unit and identify methods for obtaining and verifying significant information as it is developed.  Develop and publish a media-briefing schedule, to include location, format and preparation and distribution of handout materials.  Utilize social media to communicate relevant, and timely information to the community. Monitor social media for rumor control, situational awareness, and community needs. Respond and engage the community where appropriate.  Implement and maintain an overall information release program.

Appendix J: EOC Position Checklists J-8 Del Norte County Operational Area Emergency Operations Plan

 Establish a Media Information Center at a safe location, as required, providing necessary space, materials, telephones, and electrical power.  Maintain up-to-date status boards and other references at the media information center.  Provide adequate staff to answer questions from members of the media.  Interact with other jurisdictional EOC's and obtain information relative to public information operations.  Develop content for Emergency Alert System (EAS) and the County Alert System (Everbridge) and other means of public notification as appropriate. Monitor public notifications, as necessary.  In coordination with other EOC sections and as approved by the EOC Director, issue timely and consistent advisories and instructions for life safety, health, and assistance for the public.  At the request of the EOC Director, prepare briefings for members of the County Counsel and provide other assistance as necessary to facilitate their participation in media briefings and press conferences.  Ensure that a rumor control function is established to correct false or erroneous information.  Ensure that adequate staff is available at incident sites to coordinate and conduct tours of the disaster areas.  Provide appropriate staffing and telephones to efficiently handle incoming media and public calls.  Prepare, update, and distribute to the public a Disaster Assistance Information Directory, which contains locations to obtain food, shelter, supplies, health services, etc.  Attempt to provide announcements, emergency information and materials for special populations (non-English speaking, hearing impaired etc.).  Monitor broadcast media, using information to develop follow-up news releases and rumor control.  Ensure that file copies are maintained of all information released.  Provide copies of all media releases to the EOC Director.  Conduct shift change briefings in detail, ensuring that in-progress activities are identified, and follow-up requirements are known.  Prepare final news releases and advise media representatives of points-of-contact for follow-up stories.

DEMOBILIZATION PHASE

 Follow the Generic Demobilization Phase checklist.

Appendix J: EOC Position Checklists J-9 Del Norte County Operational Area Emergency Operations Plan

Liaison Officer READ THIS ENTIRE POSITION CHECKLIST BEFORE TAKING ACTION

Primary: As assigned by EOC Directors Secondary: As assigned

RESPONSIBILITIES

• Oversee all liaison activities, including coordinating outside agency representatives assigned to the Del Norte Operational Area EOC and handling requests from other EOCs for County EOC agency representatives. • Establish and maintain a central location for incoming agency representatives, providing workspace and support as needed. • Ensure that position specific guidelines, policy directives, situation reports, and a copy of the EOC Action Plan is provided to Agency Representatives upon check-in. • In conjunction with the OES Coordinator, provide orientations for visitors to the EOC. • Ensure that demobilization is accomplished when directed by the EOC Director.

ACTIVATION PHASE

 Follow the Generic Activation Phase Checklist.  Obtain assistance for your position through the Personnel Unit in Logistics, as required.

OPERATIONAL PHASE

 Contact Agency Representatives already on-site, ensuring that they: o Have signed into the EOC o Understand their assigned functions o Know their work locations o Understand Del Norte Operational Area EOC organization and floor plan  Determine if additional representation is required from: o Other agencies o Volunteer organizations o Private organizations o Utilities not already represented  In conjunction with the EOC Director and OES Coordinator, establish and maintain an Interagency Coordination Group comprised of outside agency representatives and executives not assigned to specific sections within the EOC.  Assist the EOC Director and OES Coordinator in conducting regular briefings for the Interagency Coordination Group and with distribution of the current EOC Action Plan and Situation Report.  Request Agency Representatives maintain communications with their agencies and obtain situation status reports regularly.  With the approval of the EOC Director, provide agency representatives from the County EOC to other EOCs as required and requested.

Appendix J: EOC Position Checklists J-10 Del Norte County Operational Area Emergency Operations Plan

 Maintain a roster of agency representatives located at the County EOC. Roster should include assignment within the EOC (Section or Interagency Coordination Group). Roster should be distributed internally on a regular basis.

DEMOBILIZATION PHASE

 Follow the Generic Demobilization Phase Checklist.  Release agency representatives who are no longer required in the County EOC when authorized by the EOC Director.

Appendix J: EOC Position Checklists J-11 Del Norte County Operational Area Emergency Operations Plan

Safety Officer READ THIS ENTIRE POSITION CHECKLIST BEFORE TAKING ACTION

Primary: City/ County Risk Management

Support: As assigned

RESPONSIBILITIES

• Ensure that all buildings and other facilities used in support of the Del Norte County EOC are in a safe operating condition. • Monitor operational procedures and activities in the EOC to ensure they are being conducted in safe manner considering the existing situation and conditions. • Stop or modify all unsafe operations outside the scope of the EOC Action Plan, notifying the EOC Director of actions taken.

ACTIVATION PHASE

 Follow the Generic Activation Phase Checklist.

OPERATIONAL PHASE

 Tour the entire EOC facility and evaluate conditions. Advise the EOC Director of any conditions and actions which might result in liability (unsafe layout or equipment set-up, etc.).  Study the EOC facility and document the locations of all fire extinguishers, emergency pull stations, and evacuation routes and exits.  Be familiar with particularly hazardous conditions in the facility; take action when/where necessary.  Prepare and present safety briefings for the EOC Director and General Staff at appropriate meetings.  If the event, which caused activation, was an earthquake, provide guidance regarding actions to be taken in preparation for aftershocks.  Ensure that the EOC facility is free from any environmental threats - e.g., radiation exposure, air purity, water quality, etc.  Keep the EOC Director advised of unsafe conditions; take action when necessary.  Coordinate with the Finance/Administration Section in preparing any personnel injury claims or records necessary for proper case evaluation and closure.

DEMOBILIZATION PHASE

 Follow the Generic Demobilization Phase Checklist.

Appendix J: EOC Position Checklists J-12 Del Norte County Operational Area Emergency Operations Plan

Security Officer READ THIS ENTIRE POSITION CHECKLIST BEFORE TAKING ACTION

Primary: As assigned

Support: As assigned

RESPONSIBILITIES

• Provide 24-hour security for the Del Norte Operational Area EOC. • Control personnel access to the Del Norte Operational Area EOC in accordance with policies established by the EOC Director.

ACTIVATION PHASE

 Follow the Generic Activation Phase Checklist.

OPERATIONAL PHASE

 Determine the current EOC security requirements and arrange for staffing as needed.  Determine needs for special access to EOC facilities.  Provide executive and V. I. P. security as appropriate and required.  Provide recommendations as appropriate to EOC Director.  Prepare and present security briefings for the EOC Director and General Staff at appropriate meetings.

DEMOBILIZATION PHASE

 Follow the Generic Demobilization Phase Checklist.

Appendix J: EOC Position Checklists J-13 Del Norte County Operational Area Emergency Operations Plan

Operations Section Chief READ THIS ENTIRE CHECKLIST BEFORE TAKING ACTION

Primary: Crescent City Fire and Rescue Chief

Support: As assigned

RESPONSIBILITIES

• Ensure the Operations Function is carried out including coordination of response for all operational functions assigned to the Del Norte EOC. • Ensure that operational objectives and assignments identified in the EOC Action Plan are carried out effectively. • Establish the appropriate level of branch and unit organizations within the Operations Section, continuously monitoring the effectiveness and modifying accordingly. • Exercise overall responsibility for the coordination of Branch and Unit activities within the Operations Section. • Ensure that the Planning Section is provided with Branch Status Reports and Major Incident Reports (utilizing the Response Information Management System formats if available). • Conduct periodic Operations briefings for the EOC Director as required or requested. • Overall supervision of the Operations Section.

ACTIVATION PHASE

 Follow the Generic Activation Phase Checklist.  Ensure that the Operations Section is set up properly and that appropriate personnel, equipment and supplies are in place, including maps and status boards.  Meet with Planning Section Chief; obtain a preliminary situation briefing.  Based on the situation, activate appropriate branches within the section. Designate Branch Coordinators, as necessary.  Determine need for mutual aid.  Request additional personnel for the section as necessary for 24-hour operation.  Obtain a current communications status briefing from the Communications Unit in Logistics.  Ensure that adequate equipment and frequencies are available for the section.  Determine estimated times of arrival of section staff from the Personnel Unit in Logistics.  Confer with the EOC Director to ensure that the Planning and Logistics Sections are staffed at levels necessary to provide adequate information and support for operations.  Coordinate with the Liaison Officer regarding the need for Agency Representatives in the Operations Section.  Establish radio or cell-phone communications with Incident Commander(s) operating in the County and coordinate accordingly.  Determine activation status of other EOCs in the Operational Area and establish communication links with their Operations Sections if necessary.  Based on the situation known or forecasted, determine likely future needs of the Operations Section.

Appendix J: EOC Position Checklists J-14 Del Norte County Operational Area Emergency Operations Plan

 Identify key issues currently affecting the Operations Section; meet with Section personnel and determine appropriate section objectives for the first operational period.  Review responsibilities of branches in section; develop an Operations Plan and strategies for carrying out Operations objectives.  Adopt a proactive attitude. Think ahead and anticipate situations and problems before they occur.

OPERATIONAL PHASE

 Ensure all section personnel are maintaining their individual position logs.  Ensure all situation and resource information is provided to the Planning Section on a regular basis or as the situation requires, including Branch Status Reports and Major Incident Reports (utilize Response Information Management System format if available).  Ensure all media contacts are referred to the Public Information Officer.  Conduct periodic briefings and work to reach consensus among staff on objectives for forthcoming operational periods.  Attend and participate in EOC Director's Action Planning meetings.  Provide the Planning Section Chief with the Operations Section objectives prior to each Action Planning meeting.  Work closely with each Branch Coordinator to ensure that the Operations Section objectives, as defined in the current Action Plan, are being addressed.  Ensure that the branches coordinate all resource needs through the Logistics Section.  Ensure that intelligence information from Branch Coordinators is made available to the Planning Section in a timely manner.  Ensure that fiscal and administrative requirements are coordinated through the Finance/Administration Section (notification of emergency expenditures and daily time sheets).  Brief the EOC Director on all major incidents.  Complete a Major Incident Report for all major incidents; forward a copy to the Planning Section.  Brief Branch Coordinators periodically on any updated information you may have received.  Share status information with other sections as appropriate.

DEMOBILIZATION PHASE

 Follow the Generic Demobilization Phase Checklist.

Appendix J: EOC Position Checklists J-15 Del Norte County Operational Area Emergency Operations Plan

Operations – Fire & Rescue Branch Coordinator READ THIS ENTIRE POSITION CHECKLIST BEFORE TAKING ACTION

Primary: Designee of Crescent City Fire and Rescue Chief

Support: County Ambulance

RESPONSIBILITIES

• Coordinate prevention, control and suppression of fires. • Coordinate Urban Search and Rescue operations. • Coordinate field emergency medical services. • Coordinate the control of released hazardous materials. • Coordinate and support geographical Incident Commands. • Coordinate the establishment of Operational Area mutual aid zone Unified Area Commands, with Law Enforcement • Coordinate fire, disaster medical, hazardous materials, and search and rescue operations in the County or contract areas. • Coordinate the mobilization and transportation of all resources through the Logistics Section. • Complete and maintain branch status reports (in Cal EOC format) for major incidents requiring or potentially requiring Operational Area, state, and federal response, and maintain status of unassigned fire & rescue resources in the County. • Implement the objectives of the EOC Action Plan assigned to the Fire & Rescue Branch. • Overall supervision of the Fire & Rescue Branch.

ACTIVATION PHASE

 Follow the Generic Activation Phase Checklist.  Based on the situation, activate the necessary Units within the Fire & Rescue Branch.  If the mutual aid system is activated, coordinate use of local fire resources with the Del Norte Operational Area Fire & Rescue Mutual Aid Coordinator.  Prepare and submit a preliminary branch status report and major incident reports as appropriate to the Operations Section Chief.  Prepare objectives for the Fire & Rescue Branch; provide them to the Operations Section Chief prior to the first Action Planning meeting.

OPERATIONAL PHASE

 Ensure that Branch and Unit position logs and other files are maintained.  Maintain current status on Fire & Rescue missions being conducted in the County.  Provide the Operations Section Chief and the Planning Section with an overall summary of Fire & Rescue Branch operations periodically or as requested during the operational period.  On a regular basis, complete and maintain the Fire & Rescue Branch Status Report on CAL OES forms.  Refer all contacts with the media to the Public Information Officer.

Appendix J: EOC Position Checklists J-16 Del Norte County Operational Area Emergency Operations Plan

 Ensure that all fiscal and administrative requirements are coordinated through the Finance/Administration Section (notification of any emergency expenditures and daily time sheets).  Prepare objectives for the Fire & Rescue Branch for the subsequent operational period; provide them to the Operations Section Chief prior to the end of the shift and the next Action Planning meeting.  Provide relief staff with a briefing at shift change; inform him/her of all ongoing activities, branch objectives for the next operational period, and any other pertinent information.

DEMOBILIZATION PHASE

 Follow the Generic Demobilization Phase Checklist.

Appendix J: EOC Position Checklists J-17 Del Norte County Operational Area Emergency Operations Plan

Operations – Law Enforcement Branch Coordinator READ THIS ENTIRE POSITION CHECKLIST BEFORE TAKING ACTION

Primary: Del Norte County Sheriff’s Office or Crescent City Police Department Chief

Support: Crescent City Police Department Chief or Del Norte County Sheriff’s Office

RESPONSIBILITIES

• Coordinate movement and evacuation operations during a disaster. • Alert and notify the public of the impending or existing emergency within the County. • Coordinate law enforcement and traffic control operations during the disaster. • Coordinate site security at incidents. • Coordinate Law Enforcement Mutual Aid requests from emergency response agencies through the Law Enforcement Mutual Aid Coordinator at the Operational Area EOC. • Supervise the Law Enforcement branch.

ACTIVATION PHASE

 Follow the Generic Activation Phase Checklist.  Based on the situation, activate the necessary Units within the Law Enforcement Branch: o Law Enforcement Operations Unit o Coroner Unit  Contact and assist the Operational Area EOC Law Enforcement and Coroner's Mutual Aid Coordinator with the coordination of mutual aid resources requested or provided by the Del Norte Operational Area.  Provide an initial situation report to the Operations Section Chief.  Based on the initial EOC strategic objectives, prepare objectives for the Law Enforcement Branch, and provide them to the Operations Section Chief prior to the first Action Planning meeting.

OPERATIONAL PHASE

 Ensure Branch and Unit position logs and other appropriate files are maintained.  Maintain current status on Law Enforcement missions being conducted in the County.  Provide the Operations Section Chief and the Planning Section with an overall summary of Law Enforcement Branch operations periodically or as requested during the operational period.  On a regular basis, complete and maintain the Law Enforcement Branch Status Report. (Use Cal EOC Forms if available).  Refer all contacts with the media to the Public Information Officer.  Determine need for Law Enforcement Mutual Aid.  Determine need for Coroner's Mutual Aid.  Ensure that all fiscal and administrative requirements are coordinated through the Finance/Administration Section {notification of any emergency expenditures and daily time sheets).

Appendix J: EOC Position Checklists J-18 Del Norte County Operational Area Emergency Operations Plan

 Prepare objectives for the Law Enforcement Branch for the subsequent Operations period; provide them to the Operations Section Chief prior to the end of the shift and the next Action Planning Meeting.  Provide your relief with a briefing at shift change) informing him/her of all ongoing activities, branch objectives for the next operational period, and any other pertinent information.

DEMOBILIZATION PHASE

 Follow the Generic Demobilization Phase Checklist.

Appendix J: EOC Position Checklists J-19 Del Norte County Operational Area Emergency Operations Plan

Operations – Coroner Unit Leader READ THIS ENTIRE POSITION CHECKLIST BEFORE TAKING ACTION

Primary: Del Norte County Sheriff’s Office

Support: As assigned

RESPONSIBILITIES

• At the direction of the Sheriff / Coroner, establish and oversee an interim system for managing fatalities resulting from the disaster / event. • At the direction of the Sheriff/ Coroner, establish and oversee the operation of temporary morgue facilities and maintain detailed records of information relative to each fatality. • Supervision of the Coroner Unit.

ACTIVATION PHASE

 Follow the Generic Activation Phase Checklist.

OPERATIONAL PHASE

 Establish and maintain a position log and other appropriate files.  Ensure that locations where fatalities are discovered are secured.  Ensure that fatality collection points are established and secured as necessary.  Ensure that temporary morgue facilities are established in accordance with guidelines established by the Sheriff/ Coroner.  Request Coroner's Mutual Aid through the Sheriff/ Coroner at the Operational Area EOC as required.  Procure, through logistics, all necessary fatalities management equipment and supplies, such as temporary cold storage facilities or vehicles, body bags, etc.  Coordinate with the Search & Rescue Unit to determine location and number of extricated fatalities.  Ensure that human remains are transported from fatality collection points to temporary morgue(s), if advised by the Sheriff/ Coroner.  Assist the Sheriff/ Coroner with identification of remains and notification of next of kin as required.  Assist with the reburial of any coffins that were surfaced and/ or disturbed as a result of the disaster in coordination with local mortuaries and cemeteries.  Keep the Law Enforcement Branch Coordinator informed of Coroner Unit activities on a regular basis.  Inform the Law Enforcement Branch Coordinator and the Public Information Officer of the number of confirmed fatalities resulting from the disaster or event. (NOTE: This information must be verified with the Sheriff / Coroner prior to release).  Ensure that all media contacts are referred to the Public Information Officer.

DEMOBILIZATION PHASE

Appendix J: EOC Position Checklists J-20 Del Norte County Operational Area Emergency Operations Plan

 Follow the Generic Demobilization Phase Checklist.

Appendix J: EOC Position Checklists J-21 Del Norte County Operational Area Emergency Operations Plan

Operations – Public Works Branch Coordinator READ THIS ENTIRE POSITION CHECKLIST BEFORE TAKING ACTION

Primary: Crescent City Public Works

Support: Del Norte County Roads Division

RESPONSIBILITIES

• Brief and update the Operations Section Chief or the Director as required. • Coordinate all activities with the Operations Section Chief. • Brief Public Works personnel. • Coordinate their activities with outside agencies. • Survey all utility systems, and restore systems that have been disrupted, including coordinating with utility service providers in the restoration of disrupted services. • Survey all public and private facilities, assessing the damage to such facilities, and coordinating the repair of damage to public facilities. • Survey all other infrastructure systems, such as streets and roads within the County. • Assist other sections, branches, and units as needed. • Supervise the Public Works Branch.

ACTIVATION PHASE

 Follow the Generic Activation Phase Checklist.  Activate the necessary units within the Public Works Branch.  Contact and assist the Del Norte County Operational Area· Public Works Mutual Aid Coordinator with the coordination of mutual aid resources as necessary.  Provide an initial situation report to the Operations Section Chief.  Based on the initial EOC strategic objectives, prepare objectives for the Public Works Branch and provide them to the Operations Section Chief prior to the first Action Planning meeting.

OPERATIONAL PHASE

 Ensure that branch and unit position logs and other necessary files are maintained.  Maintain current status on all construction/engineering activities being conducted in the county.  Ensure that damage and safety assessments are being carried out for both public and private facilities.  Request mutual aid as required  Determine and document the status of transportation routes into and within affected areas.  Coordinate debris management and removal services as required.  Provide the Operations Section Chief and the Planning Section with an overall summary of Public Works Branch activities periodically during the operational period or as requested.  Ensure that all Utilities and Public Works Status Reports, as well as the Initial Damage Estimations are completed and maintained. (Utilize CAL OES forms if available).

Appendix J: EOC Position Checklists J-22 Del Norte County Operational Area Emergency Operations Plan

 Refer all contacts with the media to the Public Information Officer.  Ensure that all fiscal and administrative requirements are coordinated through the Finance/Administration Section (notification of any emergency expenditures and daily time sheets).  Prepare objectives for the Public Works Branch for the subsequent operations period provide them to the Operations Section Chief prior to the end of the shift and the next Action Planning meeting.  Provide your relief with a briefing at shift change, informing him/her of all ongoing activities, branch objectives for the next operational period, and any other pertinent information.

DEMOBILIZATION PHASE

 Follow the Generic Demobilization Phase Checklist.

Appendix J: EOC Position Checklists J-23 Del Norte County Operational Area Emergency Operations Plan

Operations – Damage/Safety Assessment Unit Leader READ THIS ENTIRE POSITION CHECKLIST BEFORE TAKING ACTION

Primary: Del Norte County Roads Division

Support: Crescent City Public Works

RESPONSIBILITIES

• Collect initial damage/safety assessment information from other branches/units within the Operations Section. • If the disaster is winter storm, flood, or earthquake related, ensure that inspection teams have been dispatched by the Del Norte Operational Area, or State to assess the condition of the dams affecting the immediate area. • Provide detailed damage/safety assessment information to the Planning Section, with associated loss damage estimates. • Maintain detailed records regarding damaged areas and structures. • Initiate requests for Engineers from the Operational Area, to inspect structures and/or facilities. • Supervise the Damage/Safety Assessment Unit.

ACTIVATION PHASE

 Follow the Generic Activation Phase Checklist.

OPERATIONAL PHASE

 Establish and maintain a position log and other necessary files.  Obtain initial damage/safety assessment information from Fire & Rescue Branch, Law Enforcement Branch, Public Works Branch, and other branches/units, as necessary.  Coordinate with the American Red Cross, utility service providers, and other sources for additional damage/safety assessment information.  Prepare detailed damage/safety assessment information, including estimate of value of the losses, and provide to the Planning Section.  Clearly label each structure and/or facility inspected in accordance with A TC-20 standards and guidelines.  Maintain a list of structures and facilities requiring immediate inspection or engineering assessment.  Initiate all requests for engineers and building inspectors through the Operational Area EOC.  Keep the Public Works Branch Coordinator informed of the inspection and engineering assessment status.  Refer all contacts with the media to the Public Information Officer.

DEMOBILIZATION PHASE

 Follow the Generic Demobilization Phase Checklist.

Appendix J: EOC Position Checklists J-24 Del Norte County Operational Area Emergency Operations Plan

Operations – Mass Care and Shelter Branch Coordinator READ THIS ENTIRE POSITION CHECKLIST BEFORE TAKING ACTION

Primary: Assistant Director, Del Norte County Department of Health and Human Services

Support: American Red Cross, Disaster Animal Response Team (DART), Community Emergency Response Team (CERT)

RESPONSIBILITIES

• In coordination with volunteer and private agencies, provide clothing, shelter, and other mass care services as required, to disaster victims within the Del Norte Operational Area. • Assist with inquiries and registration services to reunite families or respond to inquiries from relatives or friends. • Assist with the transition from mass care to separate family/individual housing. • Oversee Animal Shelter and Care Unit.

ACTIVATION PHASE

 Follow the Generic Activation Phase Checklist.

OPERATIONAL PHASE

 Establish and maintain Mass Care and Shelter Branch position logs and other necessary files.  Coordinate with the Liaison Officer to request an Agency Representative from the American Red Cross.  Provide the Operations Section Chief and the Planning Section with an overall summary of Mass Care and Shelter Branch periodically during the operations period or as requested.  Ensure coordination of all mass care activities occurs with the American Red Cross and other volunteer agencies as required.  Establish communications with other volunteer agencies to provide clothing and other basic life sustaining needs.  Ensure that each activated shelter meets the requirements as described under the Americans With Disabilities Act.  Assist the American Red Cross in staffing and managing the shelters to the extent possible.  In coordination with the American Red Cross, activate an inquiry registry service to reunite families and respond to inquiries from relatives or friends.  Assist the American Red Cross with the transition from operating shelters for displaced persons to separate family/individual housing.  Complete and maintain the Care and Shelter Status Report Form (utilize CAL OES forms if available).  Prepare objectives for the Mass Care and Shelter Branch for the subsequent operations period. Provide them to the Operations Section Chief prior to the end of the shift and the next Action Planning meeting.

Appendix J: EOC Position Checklists J-25 Del Norte County Operational Area Emergency Operations Plan

 Refer all contacts with the media to the Public Information Officer.

Demobilization Phase:

 Follow the Generic Demobilization Phase Checklist.

Operations – Medical and Health Branch Coordinator READ THIS ENTIRE POSITION CHECKLIST BEFORE TAKING ACTION

Primary: Del Norte County Public Health

Support: Del Norte Ambulance Emergency Rescue Service, Del Norte County Environmental Health Division, Cal-Ore Life Flight

RESPONSIBILITIES

• Assess the status and availability of potable water within the County • Assess the status of the sanitation system within the County. • Inspect and assess emergency supplies such as foodstuffs and other consumables for purity and utility. • Assess the need for a vector control plan for the affected disaster area(s) within the County. • Oversee medical, environmental health, and biological health activities • Coordinate EMS and disaster triage • Coordinate communicable disease planning, monitoring, and response

ACTIVATION PHASE

 Follow the Generic Activation Phase Checklist.

OPERATIONAL PHASE

 Establish and maintain a position log and other necessary files.  Identify critical public and private medical resources.  Activate and operate Casualty Collection Points, as needed  Coordinate with the Transportation Branch to support the transportation of casualties and medical resources  Organize, staff and manage medical health shelters and/or provide support for medical in normal shelter operations  Coordinate with the Public Works Branch Coordinator to determine current status of water and sanitation systems.  If systems are damaged, request assistance from Del Norte County Public Health to assess drinking water quality and potential health risks from ruptured sewer I sanitation systems.  Develop a distribution system for drinking water throughout the County as required.  Contact and coordinate with the Logistics Section, to obtain chemical (portable) toilets and other temporary facilities for the disposal of human waste and infected waste.

Appendix J: EOC Position Checklists J-26 Del Norte County Operational Area Emergency Operations Plan

 Inspect emergency supplies to be used in the EOC or by field emergency responders, such as foodstuffs, drugs, and other consumables for purity and utility.  Determine the need for vector control, and coordinate with County Public Health for Vector control services as required.  Refer all contacts with the media to the Public Information Officer.

Demobilization Phase:

 Follow the Generic Demobilization Phase Checklist.

Appendix J: EOC Position Checklists J-27 Del Norte County Operational Area Emergency Operations Plan

Operations – Special Projects, Flex Team READ THIS ENTIRE POSITION CHECKLIST BEFORE TAKING ACTION

Primary: Community Emergency Response Team (CERT) Leadership

Support:

RESPONSIBILITIES

• Manage additional projects, as assigned • Oversee Volunteer Management

ACTIVATION PHASE

 Follow the Generic Activation Phase Checklist.

OPERATIONAL PHASE

 Establish and maintain a position log and other necessary files.  Communicate and coordinate with the Operations Section Chief to manage projects or tasks which fall outside the responsibility of EOC staff and support positions.  Provide supervision and oversight to Volunteer Management and Animal Shelter functions.  Refer all contacts with the media to the Public Information Officer.

DEMOBILIZATION PHASE

 Follow the Generic Demobilization Phase Checklist.

Appendix J: EOC Position Checklists J-28 Del Norte County Operational Area Emergency Operations Plan

Operations – Volunteer Reception Center Oversight Liaison READ THIS ENTIRE POSITION CHECKLIST BEFORE TAKING ACTION

Primary: Community Emergency Response Team (CERT) Leadership

Support: As Assigned

RESPONSIBILITIES

• Act as an interface between the EOC and local volunteer organizations. • Coordinate requests for volunteer services.

ACTIVATION PHASE

 Follow the Generic Activation Phase Checklist.

OPERATIONAL PHASE

 Establish and maintain a position log and other necessary files.  Determine the need for volunteers and support from volunteer organizations.  Request volunteer support as needed, and staff appropriately.  Ensure a system is in place to manage volunteers and spontaneous volunteers.  Maintain records of all volunteers responding to the incident, including personal information, volunteer affiliation, and days/ hours worked.  Track available resources in coordination with the Personnel Unit.

DEMOBILIZATION PHASE

 Follow the Generic Demobilization Phase Checklist.

Appendix J: EOC Position Checklists J-29 Del Norte County Operational Area Emergency Operations Plan

Operations – Animal Shelter and Care Coordinator READ THIS ENTIRE POSITION CHECKLIST BEFORE TAKING ACTION

Primary: Del Norte County Agricultural Department

Support: Disaster Animal Response Team (DART), Del Norte County Sheriff’s Office Search and Rescue

RESPONSIBILITIES

• Provide for the emergency needs of pets and livestock.

ACTIVATION PHASE

 Follow the Generic Activation Phase Checklist.

OPERATIONAL PHASE

 Establish and maintain a position log and other necessary files.  Identify and coordinate facilities for pet and livestock sheltering.  Identify and coordinate personnel to staff pet and livestock shelters, ensuring staffing is identified for future operational periods.  Coordinate with Logistics to obtain necessary supplies and other material resources.  Coordinate with the Mass Care and Shelter Branch to ensure synchronicity between pet shelters and mass care shelters.  Refer all contacts with the media to the Public Information Officer.

DEMOBILIZATION PHASE

 Follow the Generic Demobilization Phase Checklist.

Appendix J: EOC Position Checklists J-30 Del Norte County Operational Area Emergency Operations Plan

Planning Section Chief READ THIS ENTIRE POSITION CHECKLIST BEFORE TAKING ACTION

Primary: Del Norte County Community Development Department Director or their designee

Support: As assigned

RESPONSIBILITIES

• Manages the Planning Section. • Manages information about the emergency. • Briefs and updates the staff on the impact of the emergency to the County and the Operational Area, including Damage Assessment. • Ensure that the following responsibilities of the Planning Section are addressed as required: o Collecting, analyzing, and displaying situation information o Preparing periodic Situation Reports o Preparing and distributing the EOC Action Plan and facilitating the Action Planning meeting o Conducting Advance Planning activities and report o Providing technical support services to the various EOC sections and branches o Documenting and maintaining files on all EOC activities • Establish the appropriate level of organization for the Planning Section. • Exercise overall responsibility for the coordination of branch/unit activities within the section. • Keep the EOC Director informed of significant issues affecting the Planning Section. • In coordination with the other Section Chiefs, ensure that Branch Status Reports are completed and utilized as a basis for Situation Status Reports, and the EOC Action Plan.

ACTIVATION PHASE

 Follow the Generic Activation Phase Checklist.  Ensure that the Planning Section is set up properly and that appropriate personnel, equipment, and supplies are in place, including maps and status boards.  Based on the situation, activate branches within section as needed and designate Branch or Unit Leaders for each element.  Request additional personnel for the section as necessary to maintain a 24-hour operation.  Establish contact with the Operational Area EOC when activated, and coordinate Situation Status Reports with their Planning Section.  Meet with Operations Section Chief; obtain and review any major incident reports.  Review responsibilities of branches in section; develop plans for carrying out all responsibilities.  Make a list of key issues to be addressed by Planning; in consultation with section staff, identify objectives to be accomplished during the initial Operational Period.  Keep the EOC Director informed of significant events.  Adopt a proactive attitude, thinking ahead and anticipating situations and problems before they occur.

Appendix J: EOC Position Checklists J-31 Del Norte County Operational Area Emergency Operations Plan

OPERATIONAL PHASE

 Ensure that Planning position logs and other necessary files are maintained.  Ensure that The Situation Analysis Unit is maintaining current information for the situation status report.  Ensure that major incident reports and branch status reports are completed by the Operations Section and are accessible by Planning (Utilize CAL OES forms if available).  Ensure that a situation status report is produced and distributed to EOC Sections and Operational Area EOC at least once, prior to the end of the operational period.  Ensure that all status boards and other displays are kept current and that posted information is neat and legible.  Ensure that the Public Information Officer has immediate and unlimited access to all status reports and displays.  Conduct periodic briefings with section staff and work to reach consensus among staff regarding section objectives for forthcoming operational periods.  Facilitate the EOC Director's Action Planning meetings approximately two hours before the end of each operational period.  Ensure that objectives for each section are completed, collected, and posted in preparation for the next Action Planning meeting.  Ensure that the EOC Action Plan is completed and distributed prior to the start of the next operational period.  Work closely with each branch/unit within the Planning Section to ensure the section objectives, as defined in the current EOC Action Plan are being addressed.  Ensure that the advance planning unit develops and distributes a report which highlights forecasted events or conditions likely to occur beyond the forthcoming operational period; particularly those situations which may influence the overall strategic objectives of the County EOC.  Ensure that the Documentation Unit maintains files on all EOC activities and provides reproduction and archiving services for the EOC, as required.  Provide technical services and other technical specialists to all EOC sections as required.  Ensure that fiscal and administrative requirements are coordinated through the Finance/Administration Section.

Demobilization Phase:

 Follow the Generic Demobilization Phase Checklist.

Appendix J: EOC Position Checklists J-32 Del Norte County Operational Area Emergency Operations Plan

Planning – Situation Analysis Unit Leader READ THIS ENTIRE POSITION CHECKLIST BEFORE TAKING ACTION

Primary: Designated by Del Norte County Community Development Department Director

Support: As assigned

RESPONSIBILITIES

 Collect and process all information and intelligence.  Evaluate and disseminate information in the Planning Section.  Prepare predictions at periodic intervals, or upon request, make recommendations to the Planning section Chief.  Supervise the display of the situation map and status boards.  Oversee the collection, organization, and analysis of disaster situation information.  Ensure information collected from all sources is validated prior to posting on status boards.  Ensure situation status reports are developed utilizing CAL OES forms, for dissemination to EOC staff and also to the Operational Area EOC.  Ensure an EOC Action Plan is developed (utilizing CAL OES forms) for each operational period, based on objectives developed by each EOC Section.  Ensure all maps, status boards and other displays contain current and accurate information.  Supervise Situation Analysis Unit.

ACTIVATION PHASE

 Follow the Generic Activation Phase Checklist.  Ensure there is adequate staff available to collect and analyze incoming information, maintain the Situation Status Report on CAL OES, and facilitate the Action Planning process.  Prepare Situation Analysis Unit objectives for the initial Action Planning meeting.

OPERATIONAL PHASE

 Ensure position logs and other necessary files are maintained.  Oversee the collection and analysis of all event/or disaster related information.  Oversee the preparation and distribution of the Situation Status Report (utilizing CAL OES forms if available).  Coordinate with the Documentation Unit for manual distribution and reproduction as required.  Ensure that each EOC Section provides the Situation Analysis Unit with Branch Status Reports (utilizing CAL OES forms) on a regular basis.  Meet with the Public Information Officer Coordinator to determine the best method for ensuring access to current information.  Prepare a situation summary for the EOC Action Planning meeting. Information includes: o Location and nature of the emergency

Appendix J: EOC Position Checklists J-33 Del Norte County Operational Area Emergency Operations Plan

o Special hazards o Number of injured persons o Number of deceased persons and location of the remains o Structural property damage (estimate dollar value) o Personal property damage (estimate dollar value) o County resources committed to the emergency o County resources available o Assistance provided by outside agencies and resources committed  Ensure each section provides its objectives at least 30 minutes prior to each Action Planning meeting.  Convene and facilitate the Action Planning meeting following the meeting process guidelines.  In preparation for the Action Planning meeting, ensure that all EOC objectives are posted on chart paper, and that the meeting room is set up with appropriate equipment and materials (easels, markers, sit stat reports, etc.)  Following the meeting, ensure that the Documentation Unit publishes and distributes the Action Plan prior to the beginning of the next operational period.  Ensure that adequate staff is assigned to maintain all maps, status boards and other displays.  Prepare Situation reports by using appropriate CAL OES forms (IDE, SITREP) o Date and time of event o Location and type of emergency o Summary of the current situation o Qualitative analysis (overview) o Proclamations and declarations issued o Persons dead and injured (all affected areas) o Damage totals o Homes damaged or destroyed o Hospitals and essential facilities damaged or destroyed o Status of all utilities o Status of roads, airport, and other transportation systems o Dollar damage totals  Provide reports to and receive information from the Operational Area.

DEMOBILIZATION PHASE

 Follow the Generic Demobilization Phase Checklist.

Appendix J: EOC Position Checklists J-34 Del Norte County Operational Area Emergency Operations Plan

Planning – Documentation/ Display Unit Leader READ THIS ENTIRE POSITION CHECKLIST BEFORE TAKING ACTION

Primary: Designated by Del Norte County Community Department Development Director

Support: As assigned

RESPONSIBILITIES

 Collect, organize, and file all completed event or disaster related forms, to include: all EOC position logs, situation status reports, EOC Action Plans and any other related information, just prior to the end of each operational period.  Provide document reproduction services to EOC staff.  Distribute the Del Norte Operational Area EOC situation status reports, EOC Action Plan, and other documents, as required.  Maintain a permanent electronic archive of all situation reports and Action Plans associated with the event or disaster.  Assist the EOC Manager in the preparation and distribution of the After-action Report.  Maintains and files copies of all EOC messages.  Files, maintains, and stores all documents relative to events and operations within the EOC.  Provides guidance and assistance to workstation personnel regarding documentation of information.  Provides duplication service as required.  Supervise the Documentation Unit.

ACTIVATION PHASE

 Follow the Generic Activation Phase Checklist.

OPERATIONAL PHASE

 Maintain a position log.  Meet with the Planning Section Chief to determine what EOC materials should be maintained as official records.  Meet with the Recovery Unit Leader to determine what EOC materials and documents are necessary to provide accurate records and documentation for recovery purposes.  Initiate and maintain a roster of all activated EOC positions to ensure that position logs are accounted for and submitted to the Documentation Unit at the end of each shift.  Reproduce and distribute the Situation Status Reports and Action Plans. Ensure distribution is made to the Operational Area EOC.  Keep extra copies of reports and plans available for special distribution as required.  Set up and maintain document reproduction services for the EOC.

DEMOBILIZATION PHASE

Appendix J: EOC Position Checklists J-35 Del Norte County Operational Area Emergency Operations Plan

 Follow the Generic Demobilization Phase Checklist.

Appendix J: EOC Position Checklists J-36 Del Norte County Operational Area Emergency Operations Plan

Planning – Advance Planning Unit Leader READ THIS ENTIRE POSITION CHECKLIST BEFORE TAKING ACTION

Primary: Designated by Del Norte County Community Development Department Director

Support: As assigned

RESPONSIBILITIES

• Develop an Advance Plan consisting of potential response and recovery related issues likely to occur beyond the next operational period, generally within 36 to 72 hours. • Review all available status reports, Action Plans, and other significant documents. Determine potential future impacts of the event or disaster; particularly issues which might modify the overall strategic EOC objectives. • Provide periodic briefings for the EOC Director and General Staff addressing Advance Planning issues. • Supervise the Advance Planning Unit.

ACTIVATION PHASE

 Follow the Generic Activation Phase Checklist.

OPERATIONAL PHASE

 Maintain a position log.  Monitor the current situation report to include recent updates.  Meet individually with the general staff and determine best estimates of the future direction & outcomes of the event or disaster.  Develop an Advance Plan identifying future policy related issues, social and economic impacts, significant response or recovery resource needs, and any other key issues likely to affect EOC operations within a 36 to 72 hour time frame.  Submit the Advance Plan to the Planning Intelligence Chief for review and approval prior to conducting briefings for the General Staff and EOC Director.  Review Action Planning objectives submitted by each section for the forthcoming operational period. In conjunction with the general staff! recommend a transition strategy to the EOC Director when EOC activity shifts predominately to recovery operations.

DEMOBILIZATION PHASE

 Follow the Generic Demobilization Phase Checklist.

Appendix J: EOC Position Checklists J-37 Del Norte County Operational Area Emergency Operations Plan

Planning – Demobilization Unit Leader READ THIS ENTIRE POSITION CHECKLIST BEFORE TAKING ACTION

Primary: Designated by Del Norte County Community Development Department Director

Support: As assigned

RESPONSIBILITIES

• Develop a Demobilization Plan for the EOC based on a review of all pertinent planning documents, and status reports. • Supervise personnel assigned to the Demobilization Unit.

ACTIVATION PHASE

 Follow the Generic Activation Phase Checklist.

OPERATIONAL PHASE

 Monitor the current situation report to include recent updates.  Meet individually with the general staff and administer the section worksheet for the Demobilization Plan.  Meet with the EOC Director and administer the EOC Director's worksheet for the Demobilization Plan.  Utilizing the worksheets, develop a draft Demobilization Plan and circulate to the EOC Director and General Staff for review.  Finalize the Demobilization Plan for approval by the EOC Director.  Advise all Section Chiefs to ensure that demobilized staff complete all reports, time sheets, and exit surveys in coordination with the personnel unit prior to leaving the EOC.

DEMOBILIZATION PHASE

• Follow the Generic Demobilization Phase checklist.

Appendix J: EOC Position Checklists J-38 Del Norte County Operational Area Emergency Operations Plan

Planning – Economic Resiliency Coordinator READ THIS ENTIRE POSITION CHECKLIST BEFORE TAKING ACTION

Primary: Designated by Crescent City – City Manager

Support: As Assigned

RESPONSIBILITIES

• Identify economic risks and impacts as a result of a disaster. • Coordinate with local business and the community to identify programs to stimulate the economy. • Coordinate with the Recovery Planning Unit Leader on long term recovery challenges.

ACTIVATION PHASE

• Follow the Generic Activation Phase Checklist.

OPERATIONAL PHASE

 Establish and maintain a position log and other necessary files.

 Work with the Chamber of Commerce, local business and other organizations, and business owners to minimize the impact of the disaster.  Identify and manage programs or activities which support economic recovery.  Identify expected economic impact through the short term and long-term recovery phases, and make efforts to mitigate impacts.  Refer all contacts with the media to the Public Information Officer.

DEMOBILIZATION PHASE

 Follow the Generic Demobilization Phase Checklist.

Appendix J: EOC Position Checklists J-39 Del Norte County Operational Area Emergency Operations Plan

Planning – Recovery Planning Unit Leader READ THIS ENTIRE POSITION CHECKLIST BEFORE TAKING ACTION

Primary: Designated by Del Norte County Chief Administrative Officer

Support: As assigned

RESPONSIBILITIES

• Plan for short and long-term community recovery, using the California Recovery Framework and Recovery Support Functions. • Ensure resources are identified and available for long term social service needs. • Oversee unmet needs initiatives

ACTIVATION PHASE

 Follow the Generic Activation Phase Checklist.

OPERATIONAL PHASE

 Identify lead departments and organizations to support Recovery Support Functions  Ensure resources are in place to support social service and mental health needs beyond the initial disaster response.  Coordinate with local organizations to initiate an unmet needs or long term recovery committee, as needed.  Coordinate with Economic Resiliency to identify the economic impact of the disaster, and initiatives to support the rebound of the community and the economy.

DEMOBILIZATION PHASE

 Follow the Generic Demobilization Phase checklist.

Appendix J: EOC Position Checklists J-40 Del Norte County Operational Area Emergency Operations Plan

Logistics Section Chief READ THIS ENTIRE POSITION CHECKLIST BEFORE TAKING ACTION

Primary: Parks & Building Maintenance Director or their designee

Support: As assigned

RESPONSIBILITIES

• Ensure the Logistics function is carried out in support of the County EOC. This function includes providing communication services, resource tracking; acquiring equipment, supplies, personnel, facilities, and transportation services; as well as arranging for food, lodging, and other support services as required. • Establish the appropriate level of branch and/or unit staffing within the Logistics Section, continuously monitoring the effectiveness of the organization and modifying as required. • Ensure section objectives as stated in the EOC Action Plan are accomplished within the operational period or within the estimated time frame. • Coordinate closely with the Operations Section Chief to establish priorities for resource allocation to activated Incident Commands within the County. • Keep the EOC Director informed of all significant issues relating to the Logistics Section. • Supervise the Logistics Section.

ACTIVATION PHASE

 Follow the Generic Activation Phase Checklist.  Ensure the Logistics Section is set up properly and that appropriate personnel, equipment, and supplies are in place, including maps, status boards, vendor references, and other resource directories.  Based on the situation, activate branches/units within section as needed and designate Branch and Unit Leaders for each element.  Mobilize sufficient section staffing for 24-hour operations.  Establish communications with the Logistics Section at the Operational Area EOC if activated.  Advise Branches and Units within the section to coordinate with appropriate branches in the Operations Section to prioritize and validate resource requests from Incident Command Posts in the field. This should be done prior to acting on the request.  Meet with the EOC Director and General Staff and identify immediate resource needs.  Meet with the Finance/Administration Section Chief and determine level of purchasing authority for the Logistics Section.  Assist branch and Unit Leaders in developing objectives for the section as well as plans to accomplish their objectives within the first operational period, or in accordance with the Action Plan.  Provide periodic Section Status Reports to the EOC Director.  Adopt a proactive attitude, thinking ahead and anticipating situations and problems before they occur.

Appendix J: EOC Position Checklists J-41 Del Norte County Operational Area Emergency Operations Plan

OPERATIONAL PHASE

 Ensure that Logistic Section position logs and other necessary files are maintained.  Meet regularly with section staff and work to reach consensus on section objectives for forthcoming operational periods.  Provide the Planning Section Chief with the Logistics Section objectives at least 30 minutes prior to each Action Planning meeting.  Attend and participate in EOC Action Planning meetings.  Ensure that the Supply/Procurement Unit coordinates closely with the Purchasing Unit in the  Finance/Administration Section, and that all required documents and procedures are completed and followed.  Ensure that transportation requirements, in support of response operations, are met.  Ensure that all requests for facilities and facility support are addressed.  Ensure that all County resources are tracked and accounted for, as well as resources ordered through Mutual Aid.  Provide section staff with information updates as required.

DEMOBILIZATION PHASE

 Follow the Generic Demobilization Phase Checklist.

Appendix J: EOC Position Checklists J-42 Del Norte County Operational Area Emergency Operations Plan

Logistics – Technical Support Branch Coordinator READ THIS ENTIRE POSITION CHECKLIST BEFORE TAKING ACTION

Primary: Del Norte County Information Technology Director or their designee

Support: As assigned

RESPONSIBILITIES

• Provide radio communications from point to point where other forms of communications are not available. • Provide additional or alternative communications capability to mass care facilities, neighborhoods, hospitals, public safety locations, and field command posts. • Activate and coordinate volunteers in the ACS (Auxiliary Communications Service), which includes R.A.C.E.S. and other groups. • Develop a communications plan. • Ensure radio, telephone, and computer resources and services are provided to EOC staff as required. • Oversee the installation of communications resources within the County EOC. Ensure that a communications link is established with the Operational Area EOC. • Determine specific computer requirements for all EOC positions. • Implement CAL OES if available, for internal information management to include message and e- mail systems. • Ensure that the EOC Communications Center is established to include sufficient frequencies to facilitate operations, and that adequate communications operators are available for 24-hour coverage. • Develop and distribute a Communications Plan, which identifies all systems in use and lists specific frequencies allotted for the event or disaster. • Supervise the Technical Support Branch.

ACTIVATION PHASE

 Follow the Generic Activation Phase Checklist.  Based on the situation, activate the necessary units within the Technical Support Branch: o Communications Unit o Information Services/ Telecom Unit  Prepare objectives for the Technical Support Branch; provide them to the Logistics Section Chief prior to the initial Action Planning meeting.

OPERATIONAL PHASE

 Ensure that communication branch position logs and other necessary files are maintained.  Keep all sections informed of the status of communications systems, particularly those that are being restored.

Appendix J: EOC Position Checklists J-43 Del Norte County Operational Area Emergency Operations Plan

 Coordinate with all EOC sections/branches/units regarding the use of all communication systems.  Ensure that the EOC Communications Center is activated to receive and direct all event or disaster related communications to appropriate destinations within the EOC.  Ensure that adequate communications operators are mobilized to accommodate each discipline on a 24-hour basis or as required.  Ensure that CAL OES Communications links, if available, are established with the Operational Area EOC.  Ensure that communications links are established with activated EOC within the Operational Area, as appropriate.  Continually monitor the operational effectiveness of EOC communications systems. Provide additional equipment as required.  Ensure that technical personnel are available for communications equipment maintenance and repair.  Mobilize and coordinate amateur radio resources to augment primary communications systems as required.  Keep the Logistics Section Chief informed of the status of communications systems.  Prepare objectives for the Technical Support Branch; provide them to the Logistics Section Chief prior to the next Action Planning meeting.  Refer all contacts with the media to the Public Information Officer.

DEMOBILIZATION PHASE

 Follow the Generic Demobilization Phase Checklist.

Appendix J: EOC Position Checklists J-44 Del Norte County Operational Area Emergency Operations Plan

Logistics – Communications Unit Leader READ THIS ENTIRE POSITION CHECKLIST BEFORE TAKING ACTION

Primary: Del Norte Amateur Radio Club (DNARC)

Support: As assigned

RESPONSIBILITIES

• Establish communications with field personnel and/or County Lifeline partners when traditional means of communication fail • Develop a communications plan • Develop, maintain, and publish communication directories • Acquire any needed communications equipment for operations in the field

ACTIVATION PHASE

 Follow the Generic Activation Phase Checklist.

OPERATIONAL PHASE

 Ensure that Logistic Section position logs and other necessary files are maintained.

 Assign staff Unit as appropriate  Assess communications systems/frequencies in use; advise on communications capabilities/limitations.  Develop and implement effective communications procedures  Make communications assignments to all other Operations elements, including volunteer, contract, or mutual aid.  Identify all facilities/locations with which communications must be established (shelters, press area, liaison area, agency facilities, other governmental entities' Emergency Operations Centers  Ensure radio and telephone logs are available and being used.

DEMOBILIZATION PHASE

 Follow the Generic Demobilization Phase Checklist.

Appendix J: EOC Position Checklists J-45 Del Norte County Operational Area Emergency Operations Plan

Logistics – Information Services/ Telecom Unit READ THIS ENTIRE POSITION CHECKLIST BEFORE TAKING ACTION

Primary: Del Norte County Information Technology Director or their designee

Support: As assigned

RESPONSIBILITIES

• Install, activate, and maintain information systems for the Del Norte Operational Area EOC. • Assist EOC positions in determining appropriate types and numbers of computers and computer applications required to facilitate operations. • Install CAL OES, if available, on all computers for internal information management to include message and email systems. • Supervise the Information Services/ Telecom Unit.

ACTIVATION PHASE

 Follow the Generic Activation Phase Checklist.

OPERATIONAL PHASE

 Establish and maintain a position log and other necessary files.  Continually monitor and test CAL OES systems if available and ensure automated information links with the Operational Area EOC are maintained.  Keep the Communications Branch Coordinator informed of system failures and restoration activities.  Develop instructional guidance for use of computers and computer programs. Be prepared to conduct training sessions for EOC staff as necessary.  Request additional computer equipment as required through the Communications Branch Coordinator.

DEMOBILIZATION PHASE

 Follow the Generic Demobilization Phase Checklist.

Appendix J: EOC Position Checklists J-46 Del Norte County Operational Area Emergency Operations Plan

Logistics – Transportation Branch Coordinator READ THIS ENTIRE POSITION CHECKLIST BEFORE TAKING ACTION

Primary: Del Norte Unified School District

Support: Del Norte County Roads Division

RESPONSIBILITIES

• In coordination with the Logistics Branch Coordinator, and the Situation Analysis Unit, develop a transportation plan to support EOC operations. • Arrange for the acquisition or use of required transportation resources. • Supervise the Transportation Branch.

ACTIVATION PHASE

 Follow the Generic Activation Phase Checklist.

OPERATIONAL PHASE

 Establish and maintain a position log and other necessary files.  Routinely coordinate with the Situation Analysis Unit to determine the status of transportation routes in and around the County.  Routinely coordinate with the Public Works Branch Coordinator to determine progress of route recovery operations.  Develop a Transportation Plan, which identifies routes of ingress and egress, facilitating the movement of response personnel, the affected population, and shipment of resources and material.  Establish contact with local transportation agencies and schools to establish availability of equipment and transportation resources for use in evacuations and other operations as needed.  Keep the Logistics Section Chief informed of significant issues affecting the Transportation Branch.

DEMOBILIZATION PHASE

 Follow the Generic Demobilization Phase Checklist.

Appendix J: EOC Position Checklists J-47 Del Norte County Operational Area Emergency Operations Plan

Logistics – Resources Branch Coordinator READ THIS ENTIRE POSITION CHECKLIST BEFORE TAKING ACTION

Primary: As Assigned

Support: As Assigned

RESPONSIBILITIES

• Oversee the procurement, distribution, and tracking of resources brought in to support response efforts.

ACTIVATION PHASE

 Follow the Generic Activation Phase Checklist.

OPERATIONAL PHASE

 Establish and maintain a position log and other necessary files.  Coordinate with Logistics and Finance/ Admin staff to maintain situational awareness of resource requests and outstanding needs.  Track resource allocations, including request status, transport, receipt, and demobilization.  Coordinate with the Planning Section to provide status reports and statistics on resource allocation for reporting purposes.  Keep the Logistics Section Chief informed of significant issues affecting the Resources Branch.

DEMOBILIZATION PHASE

 Follow the Generic Demobilization Phase Checklist.

Appendix J: EOC Position Checklists J-48 Del Norte County Operational Area Emergency Operations Plan

Logistics – Personnel Unit Leader READ THIS ENTIRE POSITION CHECKLIST BEFORE TAKING ACTION

Primary: Del Norte County Human Resources Division or their designee

Support: As assigned

RESPONSIBILITIES

• Provide personnel resources as requested in support of the EOC and Field Operations. • Identify, recruit and register volunteers as required. • Develop an EOC organization chart. • Supervise the Personnel Unit.

ACTIVATION PHASE

 Follow the Generic Activation Phase Checklist.

OPERATIONAL PHASE

 Establish and maintain a log and other necessary files.  In conjunction with the Documentation Unit, develop a large poster size EOC organization chart depicting each activated position. Upon check in, indicate the name of the person occupying each position on the chart. The chart should be posted in a conspicuous place, accessible to all EOC personnel.  Coordinate with the Liaison Officer and Safety Officer to ensure that all EOC staff, including volunteers, receives a current situation and safety briefing upon check-in.  Establish communications with volunteer agencies and other organizations that can provide personnel resources.  Coordinate with the Del Norte Operational Area EOC to activate the Emergency Management Mutual Aid System (EMMA), if required.  Process all incoming requests for personnel support. Identify the number of personnel, special qualifications or training, where they are needed and the person or unit they should report to upon arrival.  Determine the estimated time of arrival of responding personnel and advise the requesting parties accordingly.  Maintain a status board or other reference to keep track of incoming personnel resources.  Coordinate with the Liaison Officer and Security Officer to ensure access, badging or identification, and proper direction for responding personnel upon arrival at the EOC.  Assist the Fire Rescue Branch and Law Enforcement Branch with ordering of mutual aid resources as required.  To minimize redundancy, coordinate all requests for personnel resources from the field level through the EOC Operations Section prior to acting on the request.  In coordination with the Safety Officer, determine the need for crisis counseling for emergency workers; acquire mental health specialists as needed.

Appendix J: EOC Position Checklists J-49 Del Norte County Operational Area Emergency Operations Plan

 Arrange for childcare services for EOC personnel as required.  Establish registration locations with sufficient staff to register volunteers, and issue them disaster service worker identification cards.  Keep the Logistics Section Chief informed of significant issues affecting the Personnel Unit.

DEMOBILIZATION PHASE

 Follow the Generic Demobilization Phase Checklist.

Appendix J: EOC Position Checklists J-50 Del Norte County Operational Area Emergency Operations Plan

Logistics – Procurement Unit Leader READ THIS ENTIRE POSITION CHECKLIST BEFORE TAKING ACTION

Primary: As assigned

Support: As assigned

RESPONSIBILITIES

• Oversee the procurement of supplies and materials not normally provided through mutual aid channels. • Coordinate procurement actions with the Finance /Administration Section. • Supervise the Procurement Unit.

ACTIVATION PHASE

 Follow the Generic Activation Phase Checklist.

OPERATIONAL PHASE

 Establish and maintain a position log and other necessary files.  Determine procurement spending limits with the Purchasing Unit in Finance/ Administration. Obtain a list of pre-designated emergency purchase orders as required.  In conjunction with the Resources Status Unit maintain a status board or other reference depicting procurement actions in progress and their current status.  Determine if the procurement item can be provided without cost from another jurisdiction or through the Operational Area.  Determine unit costs of supplies and materials from suppliers and vendors and if they will accept purchase orders as payment, prior to completing the order.  Orders exceeding the purchase order limit must be approved by the Finance/ Administration Section before the order can be completed.  If vendor contracts are required for procurement of specific resources or services, refer the request to the Finance/Administration Section for development of necessary agreements.  Determine if the vendor or provider will deliver the ordered items. If delivery services are not available, coordinate pickup and delivery through the Transportation Unit.  Keep the Logistics Section Chief informed of significant issues affecting the Procurement Unit.

DEMOBILIZATION PHASE

 Follow the Generic Demobilization Phase Checklist.

Appendix J: EOC Position Checklists J-51 Del Norte County Operational Area Emergency Operations Plan

Logistics – Supply and Distribution Unit Leader READ THIS ENTIRE POSITION CHECKLIST BEFORE TAKING ACTION

Primary: As assigned

Support: As assigned

RESPONSIBILITIES

• Oversee the allocation of supplies and materials not normally provided through mutual aid channels. • Coordinate delivery of supplies and materiel as required. • Supervise the Supply Unit.

Activation Phase:

 Follow the generic Activation Phase Checklist.

Operational Phase:

 Establish and maintain a position log and other necessary files.  Determine if requested types and quantities of supplies and materiel are available in County inventory.  Whenever possible meet personally with the requesting party to clarify types and amount of supplies and material, and also verify that the request has not been previously filled through another source.  In coordination with the Personnel Unit, provide food and lodging for EOC staff and volunteers as required.  Assist field level with food services at camp locations as requested.  Coordinate donated goods and services from community groups and private organizations. Set up procedures for collecting, inventorying, and distributing usable donations.  Keep the Logistics Section Chief informed of significant issues affecting the Supply Unit.

Demobilization Phase:

 Follow the Generic Demobilization Phase Checklist.

Appendix J: EOC Position Checklists J-52 Del Norte County Operational Area Emergency Operations Plan

Logistics – Facilities Unit Leader READ THIS ENTIRE POSITION CHECKLIST BEFORE TAKING ACTION

Primary: Del Norte County Building and Maintenance Director

Support: As assigned

RESPONSIBILITIES

• Ensure that adequate essential facilities are provided for the response effort, including securing access to the facilities and providing staff, furniture, supplies, and materials necessary to configure the facilities in a manner adequate to accomplish the mission. • Ensure acquired buildings, building floors, and/or workspaces are returned to their original state when no longer needed. • Supervise the Facilities Unit.

ACTIVATION PHASE

 Follow the generic Activation Phase Checklist.

OPERATIONAL PHASE

 Establish and maintain a position log and other necessary files.  Work closely with the EOC Manager and other sections in determining facilities and furnishings required for effective operation of the EOC.  Coordinate with branches and units in the Operations Section to determine if assistance with facility acquisition and support is needed at the field level.  Arrange for continuous maintenance of acquired facilities, to include ensuring utilities and restrooms are operating properly.  If facilities are acquired away from the EOC, coordinate with assigned personnel, and designate a Facility Administrator.  Develop and maintain a status board or other reference, which depicts the location of each facility, a general description of furnishings, supplies and equipment at the site, hours of operation, and the name and phone number of the Facility Administrator.  Ensure all structures are safe for occupancy and comply with ADA requirements.  As facilities are vacated, coordinate with the facility Administrator to return the location to its original state. This includes removing and returning furnishings and equipment, arranging for janitorial services, and locking or otherwise securing the facility.  Keep the Logistics Section Chief informed of significant issues affecting the facilities unit.

DEMOBILIZATION PHASE

 Follow the Generic Demobilization Phase Checklist.

Appendix J: EOC Position Checklists J-53 Del Norte County Operational Area Emergency Operations Plan

Logistics – Resource Status Branch READ THIS ENTIRE POSITION CHECKLIST BEFORE TAKING ACTION

Primary: As Assigned

Support: As assigned

RESPONSIBILITIES

• Coordinate with the other units in the Logistics Section to capture and centralize resource status information. • Develop and maintain resource status boards in the Logistics Section. • Supervise the Resource Status Unit.

ACTIVATION PHASE

 Follow the Generic Activation Phase Checklist.

OPERATIONAL PHASE

 Establish and maintain a position log and other necessary files.  Coordinate closely with all units in the Logistics Section particularly Supply, Procurement, Personnel, and Transportation Units.  As resource requests are received in the Logistics Section, post the request on a status board and track the progress of the request until filled.  Status boards should track requests by providing at a minimum, the following information: date & time of the request, items requested, priority designation, time the request was processed and estimated time of arrival or delivery to the requesting party.  Work closely with other Logistics units and assist in notifying requesting parties of the status of their resource request.  An additional status board may be developed to track resource use by the requesting party. Information categories might include the following: actual arrival time of the resource, location of use, and an estimate of how long the resource will be needed.  Keep in mind that it is generally not necessary to track mutual aid resources unless they are ordered through the Logistics Section.

DEMOBILIZATION PHASE

 Follow the Generic Demobilization Phase Checklist.

Appendix J: EOC Position Checklists J-54 Del Norte County Operational Area Emergency Operations Plan

Finance/Administration Section Chief READ THIS ENTIRE POSITION CHECKLIST BEFORE TAKING ACTION

Primary: Del Norte County Auditor-Controller or their designee

Support: Crescent City Finance

RESPONSIBILITIES

• Ensure all financial records are maintained throughout the event or disaster. • Ensure all on-duty time is recorded for all County emergency response personnel. • Ensure all on-duty time sheets are collected from Field Level Supervisors or Incident Commanders and their staffs. • Ensure there is a continuum of the payroll process for all County employees responding to the event or disaster. • Determine purchase order limits for the procurement function in Logistics. • Ensure workers compensation claims resulting from the response are processed within a reasonable time, given the nature of the situation. • Ensure all travel and expense claims are processed within a reasonable time, given the nature of the situation. • Provide administrative support to all EOC Sections as required in coordination with the Personnel Unit. • Activate units within the Finance/Administration Section as required; monitor section activities continuously and modify the organization as needed. • Ensure all recovery documentation is accurately maintained during the response and submitted on the appropriate forms to the Federal Emergency Management Agency (FEMA) and/or the Cal OES. • Supervise the Finance/Administration Section.

ACTIVATION PHASE

 Follow the Generic Activation Phase Checklist.  Ensure that the Finance/Administration Section is set up properly and that appropriate personnel, equipment and supplies are in place.  Based on the situation, activate Units within section as needed and designate Unit Leaders for each element.  Ensure sufficient staff are available for a 24-hour schedule, or as required.  Meet with the Logistics Section Chief and review financial and administrative support requirements and procedures; determine the level of purchasing authority to be delegated to Logistics Section.  Meet with all Unit Leaders and ensure responsibilities are clearly understood.  In conjunction with Unit Leaders, determine the initial Action Planning objectives for the first operational period.  Notify the EOC Director when the Finance/Administration Section is operational.

Appendix J: EOC Position Checklists J-55 Del Norte County Operational Area Emergency Operations Plan

 Adopt a proactive attitude, thinking ahead and anticipating situations and problems before they occur.

OPERATIONAL PHASE

 Ensure Finance/Administration position logs and other necessary files are maintained.  Ensure displays associated with the Finance/Administrative Section are current, and information is posted in a legible and concise manner.  Participate in all Action Planning meetings.  Brief all Unit Leaders and ensure they are aware of the EOC objectives as defined in the Action Plan.  Keep the EOC Director, general staff, and elected officials aware of the current fiscal situation and other related matters, on an on-going basis.  Ensure the Recovery Unit maintains all financial records throughout the event or disaster.  Ensure the Time Keeping Unit tracks and records all agency staff time.  In coordination with the Logistics Section, ensure the Purchasing Unit processes purchase orders and develops contracts in a timely manner.  Ensure the Compensation & Claims Unit processes all workers' compensation claims, resulting from the disaster, in a reasonable time frame, given the nature of the situation.  Ensure the Time-Keeping Unit processes all time sheets and travel expense claims promptly.  Ensure the Finance/Administration Section provides administrative support to other EOC Sections as required.  Ensure all recovery documentation is accurately maintained by the Recovery Unit during the response and submitted on the appropriate forms to Federal Emergency Management Agency (FEMA) and/or the Cal OES.

DEMOBILIZATION PHASE

• Follow the Generic Demobilization Phase Checklist.

Appendix J: EOC Position Checklists J-56 Del Norte County Operational Area Emergency Operations Plan

Finance/ Admin – Payables Unit Leader READ THIS ENTIRE POSITION CHECKLIST BEFORE TAKING ACTION

Primary: As Assigned

Support: As assigned

RESPONSIBILITIES

• Track and process payments of vendor purchase orders, contracts, claims and other payments.

ACTIVATION PHASE

 Follow the Generic Activation Phase Checklist.

OPERATIONAL PHASE

 Establish and maintain position logs and other necessary files  TBD  Keep the Finance/Administration Section Chief informed of all significant issues involving the Payables Unit.  Maintain unit/activity logs.

Demobilization Phase:

 Follow the Generic Demobilization Phase Checklist.

Appendix J: EOC Position Checklists J-57 Del Norte County Operational Area Emergency Operations Plan

Finance/ Admin – Time Keeping Unit Leader READ THIS ENTIRE POSITION CHECKLIST BEFORE TAKING ACTION

Primary: As assigned

Support: As assigned

RESPONSIBILITIES

• Track, record, and report all on-duty time for personnel working during the event or disaster. • Ensure that personnel time records, travel expense claims and other related forms are prepared and submitted to payroll. • Supervise the Time Keeping Unit.

ACTIVATION PHASE

 Follow the Generic Activation Phase Checklist.

OPERATIONAL PHASE

 Establish and maintain position logs and other necessary files.  Initiate, gather, or update time reports from all personnel, to include volunteers assigned to each shift; ensure that time records are accurate and prepared in compliance with County policy.  Obtain complete personnel rosters from the Personnel Unit. Rosters must include all EOC Personnel as well as personnel assigned to the field level.  Provide instructions for all supervisors to ensure that time sheets and travel expense claims are completed properly and signed by each employee prior to submitting them.  Establish a file for each employee or volunteer within the first operational period, to maintain a fiscal record for as long as the employee is assigned to the response.  Keep the Finance/Administration Section Chief informed of significant issues affecting the Time- Keeping Unit.

DEMOBILIZATION PHASE

 Follow the Generic Demobilization Phase Checklist.

Appendix J: EOC Position Checklists J-58 Del Norte County Operational Area Emergency Operations Plan

Finance/ Admin – Compensation and Claims Unit Leader READ THIS ENTIRE POSITION CHECKLIST BEFORE TAKING ACTION

Primary: Del Norte County Risk Management Division

Support: As assigned

RESPONSIBILITIES

• Oversee the investigation of injuries and property/ equipment damage claims involving the County, arising out of the event or disaster. • Complete all forms required by worker's compensation program. • Maintain a file of injuries and illnesses associated with the event or disaster, which includes results of investigations. • Supervise the Compensation and Claims Unit.

ACTIVATION PHASE

 Follow the Generic Activation Phase Checklist.

OPERATIONAL PHASE

 Establish and maintain a position log and other necessary files.  Maintain a chronological log of injuries and illnesses, and property damage reported during the event or disaster. Investigate all injury and damage claims as soon as possible.  Prepare appropriate forms for all verifiable injury claims and forward them to Worker's Compensation within the required time frame consistent with County Policy & Procedures.  Coordinate with the Safety Officer regarding the mitigation of hazards.  Keep the Finance/Administration Chief informed of significant issues affecting the Compensation and Claims Unit. Forward all equipment or property damage claims to the Recovery Unit.

DEMOBILIZATION PHASE

 Follow the Generic Demobilization Phase Checklist.

Appendix J: EOC Position Checklists J-59 Del Norte County Operational Area Emergency Operations Plan

Finance/ Admin – Recovery (PA) Unit Leader READ THIS ENTIRE POSITION CHECKLIST BEFORE TAKING ACTION

Primary: Designated by County Administrative Office

Support: As assigned

RESPONSIBILITIES

• Collect and maintain documentation of all disaster information for reimbursement from the Federal Emergency Management Agency (FEMA) and/or the Cal OES through NOAA (Natural Disaster Assistance Act). • Coordinate all fiscal recovery with disaster assistance agencies. • Prepare and maintain a cumulative cost report for the event or disaster. • Supervise the Recovery Unit and all recovery operations.

ACTIVATION PHASE

 Follow the Generic Activation Phase Checklist.

OPERATIONAL PHASE

 Establish and maintain position log and other necessary files.  Compute costs for use of equipment owned, rented, donated or obtained through mutual aid.  Obtain information from the Resources Unit regarding equipment use times.  Ensure that the Finance Department establishes a disaster accounting system, to include an exclusive cost code for disaster response.  Ensure that each section is documenting cost recovery information from the onset of the event or disaster; collect required cost recovery documentation daily at the end of each shift.  Meet with the Documentation Unit Leader and review EOC Position logs, journals, all status reports and Action Plans to determine additional cost recovery items that may have been overlooked.  Act as the liaison for the Del Norte Operational Area EOC, with the County and other disaster assistance agencies to coordinate the cost recovery process.  Prepare all required state and federal documentation as necessary to recovery all allowable disaster response and recovery costs.  Contact and assist Incident Commanders and obtain their cumulative cost totals for the event or disaster, on a daily basis.  Prepare and maintain a cost report for the Finance/Administration Chief, EOC Director, and County Council. The report should provide cumulative analyses, summaries, and total disaster/ event related expenditures for the County.  Organize and prepare records for final audit.  Assist the EOC Manager and Planning Section with preparation of the After-Action Report.

Appendix J: EOC Position Checklists J-60 Del Norte County Operational Area Emergency Operations Plan

DEMOBILIZATION PHASE

 Follow the Generic Demobilization Phase Checklist.

Appendix J: EOC Position Checklists J-61