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Domestic Vendor Guide.Pdf This information in this presentation is the confidential and proprietary information of Dollar General. This presentation may not be copied or disseminated in any manner whatsoever without the prior written consent of Dollar General. This presentation and its contents constitute the intellectual property of Dollar General, and Dollar General grants no license or other rights with respect thereto. © 2011 Dollar General Corporation. All rights reserved. Table of Contents INTRODUCTION (UPDATED 1/6/2017) .................................................................................................................................... 4 BASIC REQUIREMENTS .............................................................................................................................................................. 4 HOW TO USE THE WEB AND MANUAL ......................................................................................................................................... 5 SUMMARY OF BUSINESS PROCESSES ............................................................................................................................................ 6 SET EXPECTATIONS FOR TRADING PARTNER RELATIONSHIP ............................................................................................................. 6 DOLLAR GENERAL MISSION STATEMENT ...................................................................................................................................... 7 MANUFACTURING/PRODUCT DEVELOPMENT (UPDATED 5/1/2018) .................................................................................... 8 PRODUCT SAMPLES .................................................................................................................................................................. 8 PRODUCT IMAGES .................................................................................................................................................................... 8 PRODUCT SAFETY AND REGULATORY COMPLIANCE ........................................................................................................................ 9 PRIVATE BRANDS (UPDATED 8/12/2019) ............................................................................................................................. 10 PRODUCT DEVELOPMENT ........................................................................................................................................................ 10 QUALITY ASSURANCE .............................................................................................................................................................. 11 EXHIBIT 1 ............................................................................................................................................................................. 18 ELECTRONIC DATA INTERCHANGE (EDI) (UPDATED 3/02/2017) .......................................................................................... 20 EDI GUIDELINES .................................................................................................................................................................... 20 PURCHASE ORDER (UPDATED 3/20/2017) ............................................................................................................................ 23 CORRECT DISTRIBUTION CENTER .............................................................................................................................................. 23 CORRECT MERCHANDISE ......................................................................................................................................................... 23 CORRECT PRICE ..................................................................................................................................................................... 23 CORRECT ASSORTMENTS ......................................................................................................................................................... 23 CHANGES TO ORDERS ............................................................................................................................................................. 23 RECEIVING PROBLEMS ............................................................................................................................................................ 24 GOLD SYSTEM PURCHASE ORDER INFORMATION ....................................................................................................................... 25 EXAMPLES OF PURCHASE ORDERS ............................................................................................................................................. 26 PRODUCT PRICING/TICKETING/ELECTRONIC ARTICLE SURVEILLANCE (UPDATED 3/8/2018) .............................................. 28 PRODUCT PRICING/TICKETING GUIDELINES ................................................................................................................................ 28 ELECTRONIC ARTICLE SURVEILLANCE ......................................................................................................................................... 29 PACKAGING AND MARKING (UPDATED 6/23/2017) ............................................................................................................. 31 OBJECTIVES ........................................................................................................................................................................... 31 PACKAGING SPECIFICATIONS .................................................................................................................................................... 31 PACKAGING MARKINGS ........................................................................................................................................................... 35 HANGERS ............................................................................................................................................................................. 38 DATE CODING ....................................................................................................................................................................... 40 TRANSPORTATION (UPDATED 4/20/2021) ........................................................................................................................... 42 TRANSPORTATION COMPLIANCE ............................................................................................................................................... 42 DOLLAR GENERAL BACKHAUL PROCESS ...................................................................................................................................... 43 EXAMPLES OF TRANSPORTATION VIOLATIONS ............................................................................................................................ 48 BOL PREPARATION ................................................................................................................................................................ 49 FRESH .................................................................................................................................................................................. 51 DIRECT STORE DELIVERIES (DSD) (UPDATED 10/21/2015) ................................................................................................... 56 DSD GUIDELINES ................................................................................................................................................................... 56 ACCOUNTING (UPDATED 1/11/2021) ................................................................................................................................... 57 PAYMENTS TO DOLLAR GENERAL ...................................................................................................................................... 57 INVOICING – MERCHANDISE SHIPPED TO DISTRIBUTION CENTERS (DCS) ......................................................................................... 57 PAYMENT DISPUTES / INQUIRIES .............................................................................................................................................. 58 REBATES ............................................................................................................................................................................... 61 POST AUDIT .......................................................................................................................................................................... 62 9/2/2021 Page 2 of 108 Table of Contents RETURNS/RECALLS AND UNSALEABLES (UPDATED 6/11/2020) ........................................................................................... 64 RECALLS ............................................................................................................................................................................... 64 MERCHANDISE RETURN PROCEDURES ....................................................................................................................................... 64 VENDOR COMPLIANCE (UPDATED 9/30/2019)..................................................................................................................... 66 SPECIFIC REQUIREMENTS ......................................................................................................................................................... 66 ASSOCIATED
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