newsSeptember / October 2011

IN THIS ISSUE... Competence New standards 2 n Thoughts from the Competence Committee Chair 3 n Audits of Professional in effect Declarations

Complaints Resolution To accommodate the regulation of The term pharmacy technician when used n Discplinary report summary pharmacy technicians which came into in these standards refers to individuals effect on July 1, ACP introduced the who are regulated by ACP. That is, they Registration & Licensure Standards of Practice for Pharmacists and are registered on the pharmacy 4 n Map your transition to Pharmacy Technicians and Standards for technician register, the provisional becoming a regulated pharmacy the Operation of Licensed Pharmacies. pharmacy technician register or the technician These standards were developed in courtesy technician register. Partners in Practice consultation with pharmacists, pharmacy Online copies of the standards are posted 7 n Thank you preceptors technicians and other stakeholders. on the ACP website under Practice Pharmacists and pharmacy technicians Resources/Standards of Practice. ACP will Quality Pharmacy Practice were required to begin practising under mail hard copies of the standards to all 12 n Pharmacy assesments: Make it a these standards on July 1, 2011. pharmacies in September. pharmacy TEAM approach 14 n Do you compound and repackage? You need an up-to-date agreement 15 n Tapentadol added to TPP Medication List n Public awareness campaign continues in October n In memory 16 n Centennial magazine arriving in October

Healthy Albertans through excellence in pharmacy practice news Competence aφnews is published six times per year by the College of Pharmacists. Send submissions for publication to: Karen Mills, Communications Leader Thoughts from the [email protected] The deadline for submissions for the Competence Committee Chair November/December issue is October 6. Information about content and length of Anita Warnick was on the ACP Competence Committee from September 2005 articles can be obtained from Karen. to May 2011, serving as Chair for the last four years. Alberta College of Pharmacists 1100, 8215 - 112 Street NW My involvement with the Competence n There are over 130 pharmacists with AB T6G 2C8 780-990-0321 / 1-877-227-3838 Committee has truly been one of the additional prescribing authority and Fax: 780-990-0328 more varied and rewarding experiences over 1300 with authorization to of my career. Over the course of six administer drugs by injection. President: Anjli Acharya President Elect: Kaye Andrews years, I have witnessed both the success n The RxCEL CPD Plan has been Vice President: Kelly Olstad of the program and the dedication of the updated and is available online. Past President: Donna Galvin Alberta College of Pharmacists to n The Competency Profile has been Councillors: pharmaceutical care. As my four-year Wilson Gemmill, District 1 term as committee chair comes to an end, updated to reflect pharmacists’ Clayton Braun, District 2 I would like to offer my thoughts on the current practice. Chelsey Cabaj, District 3 n Ahmed Metwally, District 3 progress to date. The Competence Assessment Krystal Wynnyk, District 3 In 2005, when I joined the committee, we Program is in place, with the Kelly Olstad, District 4 were working to fulfill ACP’s goals by introduction of the Knowledge Anjli Acharya, District 5 Assessment and Professional Kaye Andrews, District 5 establishing the requirements for additional prescribing authorization and Portfolio tools, an e-tutorial, and a Public members: printed handbook. Vi Becker detailing the continuing competency Pat Matusko requirements for pharmacists with n Already, over 100 pharmacists have Joan Pitfield additional prescribing authorization. We fulfilled the requirements of the Pharmacy technician observers: had just introduced the Competency Competence Assessment Program Robin Burns Profile for Alberta Pharmacists. New and almost all pharmacists have Teresa Hennessey competence assessment tools were just in completed an Audit of Professional Council members can be reached by email early development. Declarations at least once. via our website at pharmacists.ab.ca under About ACP/ Council, or by using the search Now, ACP has achieved all of those goals I believe these achievements are a feature to locate them by name. with the committee’s help. testimony to the effectiveness of the Staff Directory committee as a whole. Although it has All staff are available at 780-990-0321 been challenging at times, the or 1-877-227-3838 or by fax at pharmacists in Alberta have benefitted 780-990-0328. as they can now prescribe and Their email addresses are available on administer injections. As a result, our website at pharmacists.ab.ca under Contact Us. pharmacists now receive greater Registrar: Greg Eberhart support and understanding throughout Deputy Registrar: Dale Cooney the health care system, and have been Competency Director: Roberta Stasyk elevated in the eyes of the public. Complaints Director: James Krempien Professional Practice Director: Shao Lee The public also benefit from Pharmacy Practice Consultants: pharmacists’ expanded scope, Vic Kalinka continuous professional development, Mark Palyniak and competence assessment. While the Jennifer Voice introduction of the Knowledge Business Manager: Lynn Paulitsch Registry Leader: Linda Hagen Assessment and Professional Portfolio Communications Leader: Karen Mills stirred controversy amongst pharmacists, the positive and fair application of competence assessment provides Alberta with an improved profession and increased confidence in pharmacists.

pharmacists.ab.ca 2 Complaints Resolution

The overall effect of such initiatives demonstrates the excellent care ACP is Disciplinary report summary committed to ensuring for all Albertans. The competence program highlights the An investigation into the professional 5. abused the authority and access diligence and dedication shown by so conduct of a registrant has recently that had been granted as a many of our pharmacists, and as such concluded. Following is the summary of pharmacist for personal reasons should not be met with anxiety or the hearing tribunal report. You can view that appear to be based in malice discontent. It offers us an opportunity to the full report on ACP’s website under and in doing so her conduct showcase all that we should be proud of Complaints Resolution/Investigating & abused the trust afforded by as Albertan pharmacists. hearing tribunal reports. Albertans to Alberta pharmacists As I look to the future, I am sure the On June 7, 2011, a hearing tribunal and harmed the integrity of the committee will continue to meet the made a finding of unprofessional profession as a whole. challenges that lay ahead, notably the conduct against Marianne Songgadan Orders inclusion of a competency program for when the following allegations were all technicians and the ongoing proven to be well-founded. The hearing tribunal ordered: improvement of the competence 1. Ms. Songgadan pay a fine of program as a whole. I firmly believe in Allegations $4,000 ($1,000 x each individual the value of the ACP Competence Ms. Songgadan: whose information was Committee. The committee helps the 1. accessed and used the private health inappropriately accessed); college meet its mandate to set high information of four women in 2. Ms. Songgadan’s practice permit be standards of competence and ethical contravention of the provisions of suspended for four months; conduct of all Alberta pharmacists, the Health Information Act; without which the safety of Alberta 3. Ms. Songgadan pay the costs of the residents could be compromised. 2. disclosed on her Facebook page the hearing, to a maximum of $11,000; Rather than risk uncertainty, we can private health information of the 4. a summary of the decision be instead look forward to the four women with sufficient access published in acpnews and include continuation of excellent work by the to the public and in a sufficiently the name of Ms. Songgadan; committee and the college on behalf of open manner for the four women 5. a copy of the decision be sent to all all of pharmacists in the province. to become aware of the disclosure of their individual health pharmacy regulatory bodies in To inquire about joining the Competence information and the original Canada; and Committee, please contact ACP Competence source that formed the basis of 6. a verbal reprimand delivered by the Director Roberta Stasyk at Ms. Songgadan’s posts (Netcare); hearing tribunal. [email protected]. 3. contravened the access, use and disclosure provisions of the Health Information Act in respect Audits of to the health information of the Professional four women; 4. engaged in actions in respect to her Declarations access to, use and disclosure of the health information of the four In September we will commence women and in respect to her initial auditing this year’s Professional denials of her actions that are Declarations, so watch your mail! unprofessional and generally harm This year we are conducting the integrity of the profession; and audits on ten per cent of clinical pharmacists. Pharmacists whose Professional Declarations have been selected for audit must submit the required documents within 30 days of receiving their audit notification.

aφnews – September / October 2011 3 Registration & Licensure Map your transition to becoming a regulated pharmacy technician

Some deadlines are used in these standards refers to individuals who are regulated by coming quickly! ACP. That is, they are registered on On July 1, the Pharmacists and Pharmacy the pharmacy technician register, the Technicians Profession Regulation to the provisional pharmacy technician Health Professions Act came into effect. register or the courtesy technician This regulation created three new register. Read further to find out how registers: to register. n a provisional pharmacy technician 1. Moving from the voluntary register for those who are working register to the provisional toward becoming a regulated pharmacy technician register pharmacy technician, begins for all pharmacy technician n a pharmacy technician register for The voluntary register was created registrants. Individuals who are on or those who have met the registration under the bylaws of the previous move to the provisional register after requirements, and version of the Regulation. Therefore, Oct. 31 will be required to pay the $84 those who are on this register are not n a courtesy pharmacy technician permit renewal fee for 2012. considered regulated members of the register for those registered as a college. This register will only remain How to apply to the provisional pharmacy technician in good in effect until Dec. 31, 2011. pharmacy technician register standing in another jurisdiction and who require temporary registration Individuals on the voluntary register are Complete the application form, which in Alberta for locum work or to eligible to move to the provisional includes a checklist, found on the ACP provide accredited CE. register, but must apply to do so. website under Registration & Licensure/ Technicians/Technician Registration. The Regulation and the Standards of There is no fee to move from the Practice for Pharmacists and voluntary register to the provisional In addition to submitting a completed Pharmacy Technicians authorize a register between now and Nov. 1, application form, you will be required to new scope of practice for pharmacy 2011. However, in November, annual submit the documentation listed in the technicians. Pharmacy technician when permit renewal for the 2012 year table below.

Submission required Evidence (Please see the ACP website for complete information) Notes

Evidence of who One endorsed passport sized photo What is an endorsed document? you are To endorse a photo or photocopy, a guarantor writes “I certify this is a true copy” on it and signs it. Evidence that you An endorsed copy of your Canadian birth certificate, are legally Canadian passport or valid working papers A guarantor must complete and sign the Declaration of authorized to Guarantor form, available on ACP’s website under work in Canada Registration & Licensure/Forms.

Evidence that you One of the following: Jan. 1, 2014 – PEBC Evaluating Exam required for provisional qualify to be on n An endorsed copy of a certificate or diploma from a pharmacy technician register the provisional CCAPP-accredited pharmacy technician training Effective Jan. 1, 2014, only individuals who have pharmacy program graduated from a CCAPP-accredited training program or technician register OR who have completed the PEBC Evaluating Exam (or the PTCB-AB or OCP exam) will qualify to be on the register.

continued continued

aφnews – September / October 2011 4 Submission required Evidence (Please see the ACP website for complete information) Notes

Continued from page 4 Continued from page 4 n Evidence that you have completed one of the This change will affect those who are qualifying for following exams: registration via Path 1 (transition). The date was • The PEBC Pharmacy Technician Evaluating Exam established to ensure that those qualifying via Path 1 • The PEBC Pharmacist Evaluating Exam (transition) are moving forward and have time to • The PTCB-Alberta Exam complete the remaining requirements by December • The Ontario College of Pharmacists PTCE Exam 31, 2015 when the Path 1 (transition) option expires. OR Individuals who have not graduated from a n Evidence that you have completed 2000 hours of CCAPP-accredited training program or who have work or teaching in the field of pharmacy in the not successfully completed the PTCB-AB exam or past 36 months. the OCP exam must complete the PEBC Evaluating Note: If you are on the voluntary register and wish to move Exam. Individuals in this situation who apply to to the provisional register but have not completed the renew on the provisional pharmacy technician 2000 hours or the PTCB-AB or OCP exam, please contact register in December 2013 for January 2014 will be Cheryl Serna, ACP Registration Administrator, at: required to demonstrate that they have passed the [email protected] Evaluating Exam. 780-990-0321 or 877-227-3838. PEBC offers the Evaluating Exam two times per year. Candidates must either apply in early January to sit the exam Put this on your in April or in early July to sit the exam calendar in October. The October 2013 sitting of the exam will be the final opportunity to complete this requirement. To qualify to write this exam you must have completed a minimum of 2000 hours of work and/or teaching experience in the past 36 months in the field of pharmacy.

Evidence that n An original criminal record check, not more than It can take up to eight weeks for you are of good six months old police to complete a criminal record character • Must be obtained from either your city police check and provide you with the department or your local RCMP detachment Put this on your results. Even if you do not plan to - Vulnerable sector search is required calendar apply to move to the provisional - Fingerprinting is NOT required pharmacy technician register until the AND end of the year, you should consider applying for n Two letters of character reference your criminal record check in the near future.

Evidence of If you did not graduate from a high school, English language university, community college, or private fluency, if vocational college in Canada or the United States applicable you must demonstrate English language proficiency by submitting the results of an approved fluency test. Please see the ACP website for acceptable tests and scores.

A registration If you are currently on the ACP voluntary register, fee, if applicable there is no fee until Nov. 1, 2011. If you have not been registered previously, the initial fee is $344.40 ($260.40 registration fee and $84 annual permit fee).

aφnews – September / October 2011 5 2. Moving from the provisional pharmacy technician register to the pharmacy technician register The requirements to move from the provisional pharmacy technician register to the pharmacy technician register depend on whether you are qualifying via Path 1 (transition) or Path 2 (new entry). Individuals qualifying via Path 1 must: n successfully complete the bridging program (which includes the jurisprudence exam), n demonstrate product release proficiency, and n pass the PEBC Qualifying Exam. Individuals qualifying via Path 2 must: PEBC Evaluating Exam n successfully complete structured The PEBC Evaluating Exam is designed to determine if you have the knowledge practical training, and skills comparable to that of a graduate of a CCAPP-accredited program. n pass the ACP ethics and jurisprudence Completion of bridging program courses is not required to sit this exam. Please see exam, and www.pebc.ca for additional information about the exam, exam dates and application deadlines. n pass the PEBC Qualifying Exam. Additional information on both pathways is available on the ACP PEBC Exam Schedule website under Registration & Licensure/Technicians. Application Deadline Exam Date Path 1 (transition) expires Evaluating Exam January 16, 2012 April 15, 2012 December 31, 2015. Therefore, if you are July 2012 October 2012 Put this on your qualifying via Path 1 you January 2013 April 2013 must successfully calendar July 2013 October 2013 complete the PEBC qualifying exam by September 2015. Qualifying Exam December 19, 2011 March 24 & 25, 2012 The registration deadline for this sitting June 2012 September 2012 of the exam will be June 2015. December 2012 March 2013 June 2013 September 2013 December 2013 March 2014 June 2014 September 2014 December 2014 March 2015

aφnews – September / October 2011 6 Partners in Practice From the faculty ... thank you preceptors!

The Faculty would like to thank all 2010-11 preceptors. Each year, the program relies on dedicated pharmacists who have a passion for their profession and an eagerness to pass on that passion to students and future colleagues. Practitioners are important role models and mentors for students. Preceptors are pharmacists from a wide variety of pharmacy practice sites across the province. They coach, mentor and evaluate the student’s performance. This vital component of pharmacy education helps first, second and fourth Community Preceptor Award of the Year 2011 Institutional Preceptor of the Year 2011 Angela year students develop practical to Ken Walker with Kimberly Hunt. Giang with Chris Lin. knowledge and skills before entering the profession. Former graduates often report the ongoing influence of preceptors on their practice and career choices. Below, students describe the value their preceptors have brought to their education. “My preceptor was always there to provide guidance, knowledge support (and Throughout this past year, the pharmacy community in Alberta emotional) and was an endless resource. continued to contribute substantially to the experiential program of the With her teaching style and her feedback, I was able to grow as a professional and Faculty of Pharmacy and Pharmaceutical Sciences. Over 230 community acknowledge the amount of work that is and institutional pharmacy practice sites participated for our first, second required by a pharmacist.” and fourth year students. More than 350 pharmacists served as primary – Andrew Fuller preceptors for one or more of these students; their names are in bold. The “…this practicum that I entered with primary preceptor is responsible for directly supervising and mentoring limited expectations turned out to be the the student, and also provides regular feedback and formal assessment most interesting rotation in my four years of of their performance. A further 250 pharmacists were identified by pharmacy. My preceptor was inspirational. students as having contributed significantly to their rotation experience This practicum made the profession of a pharmacist so much more appealing.” (names not bolded). – Nathan Chiu With this level of support and involvement, we continue to graduate the “Throughout my rotation, my preceptor very best. My sincere thanks, always had a new project for me to look up or a new patient to follow so that by the time that I was finished I had 86 patient cases in which I have actively participated. He is concerned with the development and education needed to produce professional James P. Kehrer, Dean and effective pharmacists. I am grateful that I was able to learn from someone who can represent a profession to this extent.” – Jason Buerfeind

continued on page 8 aφnews – September / October 2011 7 Thank you preceptors continued from page 7

Clinical Placement Sites and Preceptors, August 2010 to June 2011

(Primary Preceptors in Bold)

Airdrie Brooks n London Drugs #30: Jodi Delday, Kari n Co-op #19: Marion Chorney n Pharmasave #345: Merle Ann Howard, Jacobsen, Farah Mussa n Drugstore Pharmacy #1540: Amy Becker, Jim Kitagawa n London Drugs #31: Erica Evert, Shawn Louise Kerr, Leslie Leontowich Calgary Lee n Safeway Pharmacy #281: Carol Wei n London Drugs #32: Alimah Kanji-Velji n Alberta Children’s Hospital: Tanner n Alix Bengry, Laura Bruno, Curtis Claassen, London Drugs #33: Jason Chan Remillard, Eugene Lim n Alix Drugs: Trish Verveda Heather Ganes, Dorinda Gonzales, n Esther Jadusingh, Rick Kaczowka, London Drugs #68: Mason Szutu Athabasca Timothy Kraft, Gina Kwan, Krista n Market Mall Medicine Centre Pharmacy: n Athabasca Healthcare Centre: Cindy Jones Lade, Angela Liang, Angela MacBride, Daniel Curle, Audrey Fry n Athabasca Value Drug Mart: Neil Suzanne Petrovich, Val Radkevich- n Mayfair Pharmacy: James Cugnet Cameron Noel, Jaimini Tailor, Eldon Zaretski n Paragon Pharmacy Midniter: Fred Janzen, Banff n Beacon Pharmacy: Helen Lee, Amy Rego, Brian Jones n Banff Mineral Springs Hospital: Carol Richard Rego, Howard Toy n Peter Lougheed Centre: Philippe Boilard, Vorster n Calgary Co-op #1 (Midtown): Winnie Tara Bruneski, Amy Eng, Angela n Gourlay's Pharmacy Banff: Peter Cheng, Victoria Dauk, Chelsey Zubkow Giang**, Scott Kirby, Diane Lee, Rose Eshenko, Alma Steyn n Calgary Co-op #3 (MacLeod Trail): Lisa Mah, Jolene Polack, Ryan Rennie, Lin Savoie, Matt Spector, Gerard Barrhead Cathcart n Spytkowski, Jane Ward n Barrhead Co-op Pharmacy: Debby Eisener, Calgary Co-op #7: Ijenna Osakwe n n Pharmacy Plus: Nermen Kassam Wilfred Klemp, Deb Mustard Calgary Co-op #9: Tim Kraft, Ayodeji n Rexall Managed Care Pharmacy: Rob n Rita’s Apothecary & Home Healthcare: Omosun, Angelina Prima, Irena Beingessner, Vanessa Haag, Trish Margaret Krikke, Rita Lyster, Darlene Sedlakova, Sunil George n Jeffries Rowe Calgary Co-op #10: Sarah Lee n n Calgary Co-op #13 (Crowfoot): Joann Rexall Pharmacy #7228: Begum Lalani Beaverlodge n Chow, Sandy Grover, Michelle Lam Rexall Pharmacy #7259: Christa Bartel, n Beaverlodge Drugs Ltd.: Terri Clegg, Cody n Calgary Co-op #18: Aileen Coutts, Jason Pamela Boulton Hauger, Lana Lojczyc, Michael Lojczyc, n Jung Richmond Square Pharmacy: Jennifer Erin Scheidegger n Calgary Co-op #20 (Rocky Ridge): Ryan Iwanicki, Sarah Sun n Bellevue Keller Rockyview General Hospital: Diane Blair, n Turtle Mountain Pharmacy: Darsey n Capital Care Grandview: Helen Girard Art Chernick, Tracy Chin, Sharon Eyolfson, Trish Grajczyk, Lesley Ing, Milford n Carewest Dr Vernon Fanning Centre: Terry Esther Kanegawa, Gordon Lee, Julie Black Diamond Chan, Marjorie Cheng, Scott Gelfand, Min, Dean Myers, Dean Tatlow, Marion n Pharmasave #364: Jason Spicer, Peter Marjorie Lo, Robert Maclachlan, Uniat, Doug Vanstaalduine, Pat Wassill Truman Tong, Doris Von Tettenborn, Tristram n Judy Yip Safeway Pharmacy #287 LTC - Bethany Blackfalds Centre: Jackie Liu n Foothills Medical Centre: Diana Callfas, n IDA Blackfalds Pharmacy: Max Beairsto, n Michelle Dowhan, Amy Duncan, Safeway Pharmacy #287 LTC - Beverly Jennifer Fookes Tamara Ellis, Jeremy Fleming, Chelsea Centre: Gilles Lamerton n Blairmore Haines, Jennifer Jupp, Gina Kwan, Tara Safeway Pharmacy #287 LTC - Chinook: n Crowsnest Pass Health Care Centre: Lisa Leslie, Catherine Leyshon, Darcy Mike Borslein n Denie Padula, Samir Patel, Melanie Safeway Pharmacy #291: Jennifer Sunderland, Jennifer Syrota, Purvi Farrington, Nadia Znak Bonnyville Tailor, Cheryl Waldbauer, Liz n Safeway Pharmacy #293: Rosanna n Bonnyville Health Centre: Jessica Dennett Whitehouse, Norman Wong Shwaluk n Clinic Dispensary: Curtis Conrad n Health Select Pharmacy (Chaparrel): Jolene n Safeway Pharmacy #296: Rosanna n Pharmasave #325: Tyler Cronk, Peter Dunn, Farouk Haji, Kristina Lemaistre, Shwaluk, Erin Stanton Davey Jr. Diane Miller n Safeway Pharmacy #2243: Sherman Sung Bow Island n Health Select Pharmacy (Whitehorn): n Shoppers Drug Mart #356: Amyn Kanjee, n Apple Drugs Pharmacy: Taria Gouw Kristine Ewing Rasma Muiznieks, Margaret Sayers aφnews – September / October 2011 8 n Shoppers Drug Mart #373: Amal Hashim, Daysland n London Drugs #45: Marty Carson, Erin Donna Newton n Daysland Community Health Centre: Carlson, Ida Fong, Sonia Manfrin, n Shoppers Drug Mart #376: Sarah Perez, Randy Skiba Darleen Paszkiewicz Sharon Wong n Market Drugs Medical: Katrina Baziuk, Didsbury n Shoppers Drug Mart #389: Diane Ron Marcinkoski, Marie Muszynski, n Schroeder Didsbury Pharmasave #335: Jody Keller, James Wu n Shoppers Drug Mart #2335: Blake Cyca, Wade Mannle n Medi-Drugs #3: Wilson Kwan Farah Saleh Drayton Valley n Medi-Drugs Millcreek: Tom n Shoppers Drug Mart #2413: Allan n Drayton Valley Hospital and Care Centre: Grigoropoulos, Dietrich Leung Rajesky Safder Rizvi n Millwoods ARP Drugs: Doreen Chow n Signature Medicine Centre Pharmacy: n n Drayton Valley Value Drug Mart: Corwin Misericordia Community Hospital: Sneha Danielle Caffaro, Kim Mettimano Basappa, Joseph Blais, Joy DeRoche, n Felstad, Laurie Tkachuk, Jeff Zalitach Southern Alberta Clinic for HIV/AIDS Katherine Ewchuk, Michael Lee, (SAC): Jeff Kapler Drumheller Kinnson Lo, Deanne Mason, Elizabeth n Southport Pharmacy: Anar Suleman n Drumheller Health Centre: Marvin Mathews, Catherine Oevering, Lisa n The Medicine Shoppe Pharmacy #260: Menssa Tate, Tracy Thorvaldson Randy Howden n Riverside Value Drug Mart: Ray n Rexall Long Term Care: Mary Rasimas, n Tom Baker Cancer Centre: Norma May, Ainscough, Mike McGillvray, Lindsay Jeff Schlotter, Scott Schlotter Karin Nadori, Nikki Ryan Pillar n Rexall Pharmacy #7230 (Heritage): Fonda Camrose Chin, Joanne Mah, Anh Nguyen Edmonton n Wal-Mart Pharmacy #3181: Tyler Moore, n Rexall Pharmacy #7232: Sylvie Druteika, n Alberta Hospital Edmonton: Christine Steve Smith Chris Lee, William Andrew Roberts Hanna, Jamil Ramji n Rexall Pharmacy #7251: Lori Duffy Canmore n Allin Building Pharmacy: Emanuela n n Rexall Pharmacy #7253 (Southgate): Joel Canmore General Hospital: Bronwyn Doan, Kara May, Kevin Neumann, Jones Ghitter, Willi Wangert Betsy Thomas n n Gourlay’s Clinic Pharmacy: Darren Belik, Rexall Pharmacy #7257: Marion Kan, n Capital Care Dickinsfield: Lynn Salanchy Tanya Sprague, Alma Steyn Jason Wu n Capital Care Grandview: Helen Girard n n Shoppers Drug Mart #2332: Glen Austen, Rexall Pharmacy #7265: Kathleen n Scott McLeod Capital Care Norwood: Silvia Adamson, Woloszyn n Sobeys Canmore Pharmacy: Sue Actomick, Karen Amiot, Irene Obrok n Royal Alexandra Hospital: Colleen Scott MacAllister n Clareview Guardian Drug Mart: Natasha Benson, Cathy Biggs, Dave Bonuccelli, Khimji Chelsey Cabaj, Deon Druteika, Pam Cardston n Cross Cancer Institute: Sherri Bain, Flasha, Lisa Gromnisky, Kevin n Cardston Health Centre: Alan Wiley Margaret Batz, Gail Campbell, Roland Kastner, Hiromi Koriyama, Danielle Chestermere Coppens, Melanie Danilak, Adam Kuzyk, Ellen Mah, Ron Marcinkoski, n Safeway Pharmacy #2731: Shane Gordon, Christina McCaw, Gwen Norma Langstaff, Grace Lee, Carolyn Raiche Kevin Tam Cherrington, Sandy Huynh, Nadine Petryk, Azmina Suleman , Erika Sprake, , Winsor Lukose Thomas, Robert Versluys, Katie n Edmonton General Hospital: Amina Wong, Chris Wynnyk, Krystal Wynnyk, Claresholm Babar, Colleen Filipchuk, Bruce Letcher Keith Woo, Rosanna Yan n Claresholm Centre for Mental Health and n Glenrose Rehabilitation Hospital: Diane n Addictions: Stan Mitchell Safeway Pharmacy #809: Jackie Lapointe, Ronald Lehmann, Shannon Alexandruk n Claresholm General Hospital: Margaret Pappas, Judy Story n Bolduc, Kurt Greene, Dusty Read Safeway Pharmacy #814: Kim Peterson, n Grey Nuns Community Hospital & Health n Claresholm Pharmacy: Lee Mainprize, Marilyn Song, Tai Tran Centre: Kathy Andrews, Laura Butler, n Stanley Riegel, Trevor Vanderth Safeway Pharmacy #824: Jacqueline Bill Chernezky, Wendy Drysdale, Lisa Cheang, Cathy Hensel, Jennifer Tran Cochrane Forster, Andrea Freitas, Leanne Hains, n Safeway Pharmacy #838: Thanh Cao n Main Street Pharmacy: Ian Kruger Kelsey Heartwell, Chris McRee, Serena n Safeway Pharmacy #848: Jasmin Dizon, Cold Lake Rix Dixie Richardson, Kit Seto n n Cold Lake Healthcare Centre: Sharon Hawkstone Home Health Care Pharmacy: n Safeway Pharmacy #861: Pierre Danis Randell Jordan Allen, Erin Meier, Emily Vuong n Safeway Pharmacy #864: Brittany n Wal-Mart Pharmacy #3640: Janelle Fox n London Drugs #21: Kathryn Pon Morgan, Michelle Wong n Coleman London Drugs #22: Amanda Chung, Ken n Safeway Pharmacy #873: David Ng n Coleman Remedy’s Rx: Greg Bueckert, Fu, Karen Ng, Dianne Stewart n Safeway Pharmacy #877: Daniel Gordulic Heather Fletcher, Sarina Karou, Stephen n London Drugs #23: Wilmer Bong, Mike Litte Matic continued on page 10 aφnews – September / October 2011 9 Thank you preceptors continued from page 9 n Save On Foods #6615: Ryan Cook, Mo n Shoppers Drug Mart #336: Brian Clouston, Lethbridge Elsalhy, Shakila Khan Jodi Cunningham, Kendra Watt n Chinook Regional Hospital: Michael Bain, n Save On Foods #6619: Katrina Clausen n Switzer’s Drugs: Matt Rushfeldt, Laurie Janna Federkeil, Alice Hinman, Sandy n Save On Foods Pharmacy #6662: Suzan Stuve, Harold Switzer MacDonald, Seth Ontkean n Draffins Pharmasave #369: Becky Flanders Fort McMurray n Anderson, Jay Joyal Shoppers Drug Mart #302: Lilian Davis, n Walmart Pharmacy #3157: Mohammed n London Drugs #38: Rick Siemens, Kim Hanaa Hawa, Beverley Rushton-O’Ball Azeem, Tahir Malik, Pauline Tijani n Shoppers Drug Mart #317: Fayaz Rajabali, Smith n Heidi Reshid, Ajitpal Sidhu Sobeys Pharmacy #1104: Ryan Trach n n n Shoppers Drug Mart #328: Sumi Kim, Fort Saskatchewan Health Centre: Jane Frey, Stafford Pharmacy: Jaclyn Katelnikoff Carol Furrer Kayoun Song Lloydminster n Rexall Pharmacy #7216: Margaret Booker n Shoppers Drug Mart #344: Pat Dimock, n Family Pharmacy on 46 St: Andrew n Shoppers Drug Mart #378: Grace Almond, David Fong, Camilla Fung Dodsworth, Tim Hines, Stacy Nordell, Jackie Boivin, Joanne MacDonald, James n Shoppers Drug Mart #381: Laila Shakir Geni Stephens Warburton n Shoppers Drug Mart #2440: Esther Chun, n Lloydminster Health District Hospital: n Sobey's Pharmacy #3116: Betty Law, Saly Zachariah Leanne Proctor Lauren Melnychyn n Shoppers Drug Mart #2441: Tariq n Safeway Pharmacy #867: Jamie Clarkson n Walmart Pharmacy #5753: Craig Chughtai, Andrea Glasgow, Sameh MacAlpine, Melanie Ouellet Mayerthorpe Moharram n Mayerthorpe Healthcare Centre: Heather n Grande Prairie Shoppers Drug Mart #2446: Eugenia Braz, Bellerose n Chad Edmonds, Ranjit Dhillon Queen Elizabeth II Hospital: Joanne n Medicine Bottle Rexall Drug #7201: Kathy n Shoppers Drug Mart #2448: Ashley Duperron, Erin Gallup, Ian Hamilton, Roszko Davidson, Kelly Laforge, Albert Wong Shelane LeRoux, Debbie Rusling, Medicine Hat n The Bay Pharmacy Southgate: Cheryl Nadine Smith, Curtis van Bushkirk, n Porcina Tammy White Costco Pharmacy Medicine Hat: Scarlet n Champagne, Mary Entezary, Janelle n The Medicine Shoppe Pharmacy #185: Hugo London Drugs #34: Arlene Ediger, Erin Kettner" Leung King, Lynne Schamehorn, Brie Schotz n n Crescent Heights IDA: Gary Joachim, n Hospital: Chris Save On Foods Pharmacy #6628: Sasha James Larson, Adrianna Maik, Ken Broscheit, Tammy Bungard, Jeffrey Dorscheid, Tricia Keller, Airish Lugao Walker** Chow, Dustin Cooper, Norelle Cote, Hinton n Medicine Hat Co-op (13 Ave): April Kirsten George-Phillips, Rachel Kligman, n Hinton Hill Pharmacy: Bryan McIntyre Duchscherer Kelly Lechelt, Erin Lowe, Sherif n King Drug & Home Healthcare: Eric Holt, n Medicine Hat Regional Hospital: Wanda Mahmoud, Rosaleen McLarney, Chloe Audrey McVey, John McVey Balerud, Jodi Kerr, Mike Laevens, Joyce McMillan, Lindsay Meyer, Gillian Nishi, Velvet Reiling Richardson, Christine Rodrigue, Marcel Hobbema n Safeway Pharmacy #2220: Alana Angstadt, Romanchuk, Sasha Romanchuk, Kristen n Roots & Berries Pharmacy: Roberta Taylor Denise Selwood Rowntree, Heather Schmidt, Karen Innisfail n Shoppers Drug Mart #322: Leanne Schultz, Catherine Sych, Jane Xu n Drugstore Pharmacy #9094: Brad n Weisgerber Village IDA Pharmacy: Doug Weiss, Handforth, Quoc Nguyen Deborah Yee Okotoks Lacombe n Wal-Mart Pharmacy #1094: Amy Chow, n Costco Pharmacy Okotoks: George Leung, n Lily Law Leung Lacombe Hospital and Care Centre: Patricia Owen Moore Harker, Marlene Slipp n Wal-Mart Pharmacy #3029: Irene Hua, Olds n Shoppers Drug Mart #340: Raina Booth, Adrienne Wong, Timothy Wong n Shoppers Drug Mart #2321: Joe Gustafson, Doreen Munro, Shawn Woodruff n Zellers Pharmacy #294: Catherine Chee, Paul Gustafson, Ron Reist, Connie Hanif Kanji Lamont Strautman n n Edson Lamont Health Care Centre: Godwin Wal-Mart Pharmacy #1084: Jane Goudie, Amegbey n Drugstore Pharmacy #9099: Maya Dave Tomaszyk Mathews, Robert Naherny, Andrea Leduc Peace River Rushfeldt n Leduc Community Hospital & Health Centre: n Peace River Community Health Centre: Erin n Edson Healthcare Centre: Laurie Stuve Ramona Bosnyak, Brenda Cook Duteau

** Recipient of the Preceptor of the Year sponsored by Teva Canada aφnews – September / October 2011 10 n Shoppers Drug Mart #2312: Monique n London Drugs #48: Margaret Dziarmaga, Westlock Lavoie, Lisa Breanne Milne, Laura Twila Ellis, Sonia Manfrin, Joni Tong n Westlock Healthcare Centre: Elizabeth Schlutter n Save On Foods Pharmacy #6665: Peter Bamford, Jennifer McKinney n Wal-Mart Pharmacy #1068: Tony Macek Wetaskiwin Nickonchuk n Sturgeon Community Hospital: Ivy Mung, n Safeway Pharmacy #862: Daniel Tetteh Nick Steele Pincher Creek n Wetaskiwin Hospital and Care Centre: n Koegler’s Pharmasave: Aaron Koegler Sherwood Park Dallas Foulston, Rosanne Grant, Lori n Pincher Creek Health Centre: Florrie n London Drugs #20: Randeep Birdi, Jordens n MacDougall Aleasha Grattan, Wisam Sweileh, Vicki Wetaskiwin Value Drug Mart: Rodney n Rexall Pharmacy #7266: Greg Finnson, Vuong Bleakney, Kirsten Shepert n Cathy Millar, Yogesh Panchal Safeway Pharmacy #811: Steven Whitecourt Melnychyn n Ponoka Loblaw Pharmacy #4202: Trevor Bills, n Save On Foods Pharmacy #6679: Bethany n Centennial Centre for Mental Health and Crystal Chaulk Huybregts, Jill Yates n Brain Injury: Chad Laughy, Rob Whitecourt Healthcare Centre: Cathy Hearn Neumann, Brad Steeves Stony Plain n n Ponoka Hospital and Care Centre: Janice Rexall Pharmacy #7241: Gideon Gunawan Bass, Florence Henderson, Shelly Proft n Shoppers Drug Mart #2402: Philip Hall n Rexall Pharmacy #7223: Greg Bendera, n Westview Health Centre: Florence Angela Cawsey, Lilia Vallente Henderson, Shelly Proft Raymond Strathmore n n Raymond Health Centre: Ricks Smith Calgary Co-Op Pharmacy #12: Marilyn n Raymond Pharmacy Ltd.: Jolynne Drewry, Couldwell, Ryan Keller Darren Ellingson, Wayne Smith Stettler n Red Deer Stettler Hospital and Care Centre: Charlotte n London Drugs #24: Kari Jacobsen Chase, Cindy Keith n Red Deer Co-op Pharmacy #1: Peter Lam Sylvan Lake n Red Deer Co-op Pharmacy #5: John n Sylvan Lake Value Drug Mart: Lorie Rudrum, Sherman Sung Carter, Megan Simon, Linda Zouboules Can you shape your n Red Deer Regional Hospital: Tamsen Birch, Taber profession’s future? Dean Bruce, Richard Cashin, Stan Dyjur, n Taber Health Centre: Marilyn Perl, Frank Harry Ewasiuk, Marissa Hutchison, Lisa Becoming a preceptor requires good Otrahalek, Ralph VanWerkhoven Johnson, Lauren Krysko, Geoff Norris, communication skills, an interest in Donna Kwong, Michael Gibson, Marie Tofield teaching and the desire to work with Rodway, Kim Zubot n Guardian Drugs: Rami Attari, Cassie learners to put knowledge and skills into n Shoppers Drug Mart #2415: Pat Eaton, Charlesworth, Corinne Parent practice. Preceptors are also committed to Todd Law, Kim Overbo Two Hills providing direct patient care including n The Medicine Shoppe #251: Kevin Bredo n Two Hills Health Centre: Anne-Marie patient assessment, collaboration with n Wal-Mart Pharmacy #3194: Dean Baayens, Ewanchuk, Debbie Hrudey, Devon other team members and documentation. Kevin Biller Whitten Providing regular feedback to and Rimbey Vegreville evaluation of students is an essential part n Pharmasave #375: Marg Barr, Melanie n St. Joseph’s General Hospital: Christine of the precepting role. Buwalda, Rob Tkach, Carl Ziegler Rutherford If you are interested in becoming a n Rimbey Hospital & Care Centre: Heather Vermilion preceptor and would like more Rurka n Long’s Value Drug Mart: Tanis Cochrane, information, please contact Alix Pearce, n Rimbey Value Drug Mart: Angela Cawsey, Ernest Peterson Administrative Assistant for Experiential Patrick Rurka n Vermilion Health Centre: Dianne Calder Education, at 780-492-5825 or by email at Rocky Mountain House [email protected]. Wainright n Rocky Mountain House Health Centre: Greg n Drugstore Pharmacy #4379: Damola Carpentier Ogbebor St. Albert n Wainright Health Centre: Cindy McMinis n Health Select Pharmacy (Tudor Glen): Sara n Wainright Value Drug Mart: Bryan Aasen Boyenko

aφnews – September / October 2011 11 Quality Pharmacy Practice Pharmacy assessments: Make it a pharmacy TEAM approach

Although the licensee is ultimately responsible for the practice and operations in their pharmacy, every pharmacy team member’s support is critical to meet and exceed standards. ACP’s Pharmacy Practice Consultants (PPCs) design their approach to pharmacy assessments to ensure that all pharmacy team members can help prepare for, participate in, and follow up after the pharmacy assessment.. Your PPCs also work on helping your team set S.M.A.R.T. goals – plans that are Specific, Measurable, Achievable, Relevant and Time-based. We recognize that change can be difficult and that you may require clarification about the correction of deficiencies or need help implementing certain recommendations. Please discuss any questions about deficiencies, Pharmacy assessment process recommendations and other practice topics with your PPC. They are here to Action required Responsibility help you!

We also know it gets busy in the 1. Complete the self-assessment Licensee pharmacy, and sustaining change can Within 15 days of receiving the letter, the licensee must be challenging. PPCs offer additional complete the Pharmacy Practice and Operations Self-Assessment support through dedicated follow-up that is included with the notification. This allows for valuable visits. During these visits, your PPC self-reflection on your current operations and your compliance assesses corrected deficiencies and with the standards. Keep the completed self-assessment handy helps your team evaluate how they as your PPC will refer to it during the assessment. can sustain changes. They can offer your pharmacy team tools to implement recommendations and 2. Share the self-assessment location and content with your Licensee and enhance your practice. pharmacists pharmacy team If you have any questions about the Ensure that all pharmacists know where the completed pharmacy assessment process and the self-assessment is located and are aware of the policies and role of your PPC, please contact procedures specific to your pharmacy so that they are capable Jennifer Shuman, Professional Practice of reviewing the components of the self-assessment with the Administrator at PPC during the on-site assessment. The PPC will conduct the [email protected] assessment 15-120 days from the date of the notification of or by phone at 780-990-0321 or assessment. Pharmacy assessments are unscheduled and 1-877-227-3838. may be conducted with any licensed pharmacist, including a relief pharmacist.

continued on page 11

aφnews – September / October 2011 12 Pharmacy Assessment Process continued from page 12 What does my

Action required Responsibility signature on the Pharmacy Operations 3. Correct deficiencies within 30 days Licensee and During the assessment, the PPC will identify any practice or pharmacy team Assessment Reply operational deficiencies and/or practice recommendations. Form mean? These will be noted on a three-part assessment reply form. The licensee and the pharmacy team have 30 days to correct As the licensee, when DID YOU any deficiencies. you sign and return the KNOW... yellow Pharmacy The licensee must ensure that: Operations Assessment a) the deficiencies are corrected, Reply Form (which describes deficiencies b) the professional declaration at the bottom of the form is and recommendations) within 30 days of dated and signed by the licensee, and the on-site assessment, your signature c) the yellow copy of the form is sent to ACP within the constitutes your professional 30-day period. declaration. This means that you: It is unlawful to sign a false declaration; therefore, please n have corrected all deficiencies, ensure all deficiencies are corrected before signing the form. n You may contact your PPC for clarification about a particular understand that the information deficiency. contained in the Pharmacy Operations Assessment Reply Form is subject to audit and that false or misleading 4. Keep involving your team Licensee and statements concerning the Involve your pharmacy team as you prepare for the pharmacy team deficiencies corrected may be assessment, correct any identified deficiencies, and implement grounds for referral to the practice recommendations. Each pharmacy team member is Complaints Director for further important to the practice and operations of the pharmacy. investigation, and n ensure that your pharmacy is meeting the Standards for the Operation of 5. Prepare for follow-up Licensee and Licensed Pharmacies, Standards of Each pharmacy will receive an unscheduled follow-up visit pharmacy team Practice for Pharmacists and 3-6 months following their pharmacy assessment. During this Pharmacy Technicians and all visit, the PPC will review the deficiencies identified during the relevant legislation. previous assessment(s), address additional practice topics and help implement recommendations.

6. Share your feedback Licensee and Please remember to complete and send in the Pharmacy pharmacy team Practice and Operations Assessment Evaluation (yellow form). Your feedback is essential to the ongoing improvement of ACP’s processes.

aφnews – September / October 2011 13 Do you compound and repackage? You need an up-to-date agreement

Pharmacies that compound or repackage drugs to be dispensed through other community pharmacies require: n a compounding and repackaging licence, and n an agreement in the form approved by council with each community pharmacy to which they provide services. Council recently amended the agreement form to accommodate pharmacy technicians and make the emergency contact requirements more flexible. If you hold a compounding and repackaging pharmacy licence, or if you operate a licensed pharmacy and hold an agreement with a compounding and repackaging pharmacy, please review and update your agreement using the amended form to ensure that it is current. You can download the updated form from ACP’s website under Registration & Licensure/Forms.

Products prepared at compounding and repackaging pharmacies cannot be further compounded or manipulated at a community pharmacy.

A compounding and Preparation of products for which there manufacturing*, it would be prudent to DID YOU repackaging licence is no prescription or no reasonable be conservative in what you order and to KNOW... and agreement expectation of a prescription is make the decision based not only on the authorizes you to considered manufacturing. anticipated prescriptions but issues such compound a drug for or on behalf of Manufacturing is a commercial activity as how often you can order and receive the community pharmacy only if the that is regulated under the Food and product from the compounding and community pharmacy holds a valid Drugs Act and its Regulations, Good repackaging pharmacy, the delivery time prescription for that drug or has a Manufacturing Practices (GMP) and other required etc. We recommend that reasonable expectation of receiving a federal legislation. quantities be limited to a 10- to 14-day valid prescription for a patient for that Pharmacies may purchase a quantity of a supply at most. drug in the immediate future. product based on what they reasonably This does not including preparing bulk anticipate they will receive prescriptions compounds that are diluted or further for, and package into smaller quantities compounded at the community to dispense in the prescribed amount. *See Policy on Manufacturing and Compounding Drug Products in Canada at http://www.hc- pharmacy before dispensing (e.g., However, based on the Health Canada sc.gc.ca/dhp-mps/alt_formats/hpfb- diluting 10% diclofenac gel to 5%). definitions of prescribing vs. dgpsa/pdf/compli-conform/pol_0051-eng.pdf

aφnews – September / October 2011 14 Tapentadol being added to  TPP Medication List In memory... On August 1, tapentadol (trade name: Due to its potential for psychological and  Glenda Dabisza died on July Nucynta®) was added to the Triplicate physical dependence (similar to 14, 2011, at the age of 61. Glenda Prescription Program (TPP) morphine), Health Canada has included was born in Calgary, and studied tapentadol as a Schedule 1 drug under Medication List. Pharmacy at the U of A. She the Controlled Substances Act. This should worked at several pharmacies What is tapentadol? help prevent the potential for trafficking throughout Alberta, and was active and abuse while allowing its availability Tapentadol is an opioid analgesic in the pharmacy community for legitimate medical reasons. used to treat moderate and chronic throughout her life through her nociceptive and neuropathic pain. For more information on the Triplicate annual involvement with PEBC Approved by Health Canada in Prescription Pro gram and the updated and her work as a preceptor for December 2010, the drug has been Medication List, go to www.cpsa.ab.ca new pharmacy students. available for use in Canada since under Programs & Services/Triplicate  Don Vickerson died on Prescription Program March 2011. . July 25, 2011, at the age of 77. Born in Edmonton, Don lived and worked in towns around the Public awareness campaign province before settling with his family in Spruce Grove in 1968. continues in October There, he started a series of pharmacies and health care businesses with long-time friend and business partner Peter Martin. He served as President of the Alberta Pharmaceutical Association and as Alberta representative to the Canadian Pharmaceutical Association.

The next wave of ACP’s public awareness campaign will run from mid-October to mid-November. The campaign will use radio, print, and online ads to make the public aware of ACP’s mandate and roles. As always, we would love to hear your ideas, your wishes for the campaign and your customers’ reactions. Have lots of opinions, but little time? If this describes you, then you’re exactly who we need! We need a “go to” pharmacist group to bounce ideas off, check facts with, ask questions of, and make sure the campaign truly delivers the right messages.  Interested? Contact ACP Communications Leader Karen Mills at: [email protected] / 780-990-0321 or 877-227-3838

aφnews – September / October 2011 15 Centennial magazine arriving in October

about significant moments in pharmacy history, future directions for the profession, and the key roles you play in their health and community. Each pharmacy should expect a shipment of magazines in October. McKesson has generously offered to deliver the magazines at no charge, even to pharmacies without a McKesson account. Please display the magazines in a prominent location and encourage your customers to take a copy. And don’t miss the opportunity to use the A collector-worthy publication The centennial magazine is an magazine as a tool to start highlighting Alberta pharmacy invitation to Albertans to join us in conversations about the experience achievements over the last century marking this milestone. Through rich and skills of your staff, the advances will soon be arriving on your visuals and intriguing profiles, the your pharmacy has made, and the pharmacy doorstep. magazine will help your patients learn many kinds of care you offer.

ACP emails and newsletters are official methods of notification to pharmacists licensed by the college. In addition to providing you with timely information that could affect your practice, college emails serve in administrative hearings as proof of notification. Make sure you get the information you need to practice legally and safely by reading college newsletters and ensuring ACP emails are not blocked by your system.

aφnews – September / October 2011 16

Return undeliverable Canadian addresses to: Canadian Publication Agreement Alberta College of Pharmacists Number: 40008642 news 1100, 8215 - 112 Street NW, Edmonton, AB T6G 2C8