Toronto Pearson Noise Management Forums Neighbourhood Table April 3, 2019 • Welcome & Introductions • Noise and Operations Statistics Update • Six Ideas: Overview and Progress Update • Introduction to InsightFull Agenda • Noise Management Action Plan: Overview and Progress Update • NAV CANADA Update • Other Business • Discussion and Roundtable

2 Noise & Operations Statistics Update

2018 Year End

3 Operations and Complaints January – December 2018

4 2018 Movements (Arrivals & Departures)

Runway Arrivals Departures Total

05 61,510 22,013 83,523

06L 19,247 64,874 84,121

06R 9,347 1,621 10,968

15L 1,789 1,618 3,407

15R 1,232 214 1,446

23 48,413 84,547 132,960

24L 18,625 1,237 19,862

24R 65,070 44,921 109,991

33L 9,537 388 9,925

33R 1,170 13,330 14,500

Grand Total 235,940 234,763 470,703 5 2018 Operations by Direction

Departures

38.8% 55.0% 5.7% 0.6%

To the East (05, 06L/R) To the West (23, 24L/R) To the North (33L/R) To the South (15L/R)

Arrivals 1.3%

56.0% 38.2% 4.5%

From the East (23, 24L/R) From the West (05, 06L/R) From the North (15L/R) From the South (33L/R)

6 2018 Preferential Runway Usage Arrivals and Departures (12:00 a.m. – 6:29 a.m.) Pref Arrivals Total: 15,191 Adherence to the Preferential Runway System: 7000 • Arrivals – 53% 5824 • Departures – 81% 6000 5332 5000

4000

3000

2000 1492 15R 15L 1098 741 1000 281 323 17 3 80 05 0 23 05 06L 06R 15L 15R 23 24L 24R 33L 33R

Pref Departures Total: 6,975 7000 6000 33L 33R 5000 06L 24R 4000 3328 06R 24L 3000 2183 2000

1000 593 624 26 54 1 11 152 3 0 05 06L 06R 15L 15R 23 24L 24R 33L 33R 7 2018 Complaints by Month & by Year

Complaints and Individuals: Year over Year 180,000 January – December 2018 168,676 Month Complaints Individuals 160,000

January 9,336 259 140,000 February 6,767 188 119,613 120,000 March 20,444 333 April 12,789 285 100,000

May 13,266 285 80,000 June 9,831 239 60,000 July 8,815 310 53,146 August 8,083 403 40,000

September 8,738 298 20,000 October 7,285 179 880 2,399 1,471 0 November 7,724 196 2016 2017 2018

December 6,535 170 Complaints Individuals

8 2018 Complaints by Federal Riding Riding Complaints Individuals Riding Complaints Individuals Aurora-Oak Ridges-Richmond Hill 5 3 -Bram. South 4 1 Beaches-East York 60 3 Mississauga-Erin Mills 282 22 Centre 249 25 Mississauga-Lakeshore 165 22 461 12 Mississauga-Malton 1,917 42 13 8 Mississauga-Streetsville 1,099 89 128 29 Oakville 1,525 39 1,008 3 Oakville North-Burlington 22,498 74 Burlington 1 1 Parkdale-High park 3,239 21 Davenport 378 5 Richmond Hill 1,048 15 1,007 22 208 2 302 21 Scarborough-Agincourt 3 1 Dufferin-Caledon 11 5 Scarborough-Rouge Park 220 1 Eglinton-Lawrence 286 6 Spadina-Fort York 1 1 Centre 32,700 289 Thornhill 235 20 1,388 67 -Danforth 5 4 Etobicoke-Lakeshore 8,331 203 Toronto-St.Paul's 180 17 Humber River-Black Creek 1,385 58 University-Rosedale 119 11 King-Vaughan 362 11 Vaughan-Woodbridge 442 14 Markham-Stouffville 4 3 Wellington-Halton Hills 14,978 40 Markham-Thornhill 50 10 Willowdale 293 62 Milton 18,461 65 296 21 18 1 -Weston 694 28 -Cooksville 3,461 70 Grand Total 119,613 1,471 9 2018 Complaints by FSA (first 3 digits of postal code)

10 Night Flight Restriction Program November 2017 – October 2018

11 Night Flight Restriction Program Background • Annual cap, or “budget” on the number of flights permitted to operate during the restricted hours (12:30 a.m. to 6:29 a.m.). • Transport Canada set the budget in 1997 and conducts annual audits of the program. • Budget year runs from November 1 to October 31. • Approximately 4% of flights operate during the restricted hours.

November 2017 - October 2018 November 2018 – October 2019 • Budget – 19,395 movements – average 53 • Passenger growth of 5.35% in 2018 flights per night • Budget will increase to 20,433 movements – • Actual – 17,930 movements – average 49 average 56/night flights per night • Used 93% of the night flight budget • A bump-up will not be applied

12 Restricted Hours Usage November 2018 – October 2018 | Arrivals and Departures (12:30 a.m. – 6:29 a.m.)

Arrivals Total: 12,486 6000 4,818 5000 4,495 4000 During the restricted hours, arrivals 3000 accounted for 70% of all operations 2000 1,279 and departures accounted for 30%. 1000 691 649 313 14 3 60 164 0 Restricted Hours (12:30 a.m. - 06:29 05 06L 06R 15L 15R 23 24L 24R 33L 33R a.m.) is a sub-set of Preferential Departures Total: 5,444 Runway period (12:00 a.m. - 06:29 6000 a.m.) 5000 4000

3000 2,435 1,813 2000 1000 500 388 23 43 0 13 226 1 2 0

13 Who operated at night? November 2017-October 2018

By Sector By Operation Type Exemptions (“scheduled”)

Other vs. Extensions (“day of”) International 4.6% (818) 36.8% (6,599) Transborder Extensions 17.7% (3,168) Cargo 24% (4,302) 12.5% (2,247)

Passenger 82.9% (14,865) Domestic Exemptions 45.5% (8,163) 76% (13,628)

14 Enforcement Investigations November 2017 – October 2018

15 Enforcement Investigations November 2017-October 2018 • When there is evidence of non-compliance to the Night Flight Restriction Program or Noise Abatement Procedures, the GTAA investigates the event and forwards the complete details of the investigation along with all supporting evidence to Transport Canada’s Enforcement Office. • Transport Canada publishes summaries of infraction details on its Corporate Offenders page. Enforcement Sent to Investigation Type Monitoring Office Investigations Transport Canada (complete + ongoing) All arrival and departure operations are Noise Abatement monitored for compliance with the Noise 31 25 Procedures Abatement procedures using rules set up in flight tracking system All flights that operate during the Restricted Night Flight Hours (12:30 to 6:29 a.m.) are verified against 154 102 Restriction Program the night flight schedule and the day of operations extension approvals Totals 185 12716 Six Ideas Update

GTAA and NAV CANADA joint initiative to explore six ideas that will reduce noise impacts for our neighbours.

17 Spring 2018 Public Engagement

• Approach exceeded Airspace Change Communications and Consultation Protocol • 2.9M print ads • 250K social media ads viewed • 166K households notified by phone • 18,400 e-newsletter subscribers • 8,761 unique web views • 177 elected officials engaged • 430 residents attended 19 public meetings across the region • 23 community and stakeholder groups engaged • 900+ survey responses

18 Idea Status Implemented Idea 1: New Nighttime Approaches (12:30 – 6:30 am) November 8, 2018 Implemented Idea 2: New Nighttime Departures (12:30 – 6:30 am) November 8, 2018 Implemented Idea 3: Increase Downwind Speed The Six Ideas April 27, 2017 Implemented Idea 4: Increased use of Continuous Descent Progress February 28, 2019 Tested Summer 2018 Idea 5: Summer Weekend Runway Alternation Program Recommended next steps: Summer Trial 2019

Dates for testing Idea 6: Review of the Preferential Runway System TBD

19 Respite Zones Summer Weekend Runway Alternation Program Involves only the three east/west runways • Benefits residents on final Idea 5 approach or initial departure Summer • No change for residents on Weekend downwinds Runway May to October (26 weekends) Saturdays and Sundays between Alternation 6:30 a.m. and 11:59 p.m. Program • ~13 weekends of respite • A published schedule • The post-test survey results of 9000+ responses indicated that periods of respite were meaningful and the non-respite weekends were not more impactful than normal operations.

20 Respite Groups

Idea 5 Summer Weekend Runway Alternation Program

21 Tested for 8 Weekends in Summer 2018 • Toronto Pearson tested the program for eight-weekends in Summer 2018 to validate technical analysis predictions and allow the community to provide feedback on their experience. • July 28 to September 16, 2018 Saturdays and Sundays from 6:30 a.m. to midnight. Summer • Operational analysis showed that respite was achievable in morning 2018 and late evening when traffic is lower. It also showed that there was room to improve levels of respite provided by working with partners. Idea 5 Test • The post-test survey results of 9000+ responses indicated that periods of respite were meaningful and the non-respite weekends were not more impactful than normal operations. Survey results indicate community support of a full-length trial.

22 The program was designed to provide relief mainly to the areas under the initial climb and final approach. Analysis was conducted to determine if there was any change along the downwind flightpath during the Test. Summer Traffic Levels 2018 • All downwinds during the Test and the eight weeks prior to the test, Idea 5 Test had a combination of quiet weekends and busy weekends. Downwind A nalysis • The usage of each downwind during the Test was within the normal variation of their use. Altitudes • A comparison of altitudes along the downwinds pre-Test and during the test indicated no change

23 Please note, the timing of the 2019 Summer Trial was adjusted based on feedback from the Neighbourhood Table. This slide was adjusted to reflect the change. GTAA Recommendation: Proceed with Summer Trial • Analysis showed that respite is possible during the weekend Summer mornings and late evenings.​ 2019 • Analysis showed that there is scope to improve the level and consistency of respite provision.​ Idea 5 • Community response indicates that relief was meaningful and non- Trial relief weekends were not adversely impactful​.​ May 25/26 to September 7/8 2019 Saturdays and Sundays from 6:30 a.m. to midnight (16 weekends)

24 Communications

Pre-Trial During the Trial​ Post-Trial • Dedicated webpages • Community feedback • Web update​ • Print Ads in accepted through the • Emails to elected newspapers for areas online feedback officials and engaged Summer involved in the form, emails, and residents​ test (full page, colour)​ phone calls​ • Checking In 2019 • Automated phone • Continued social • Survey through Idea 5 calls​ to areas involved media posts​ automated phone in the test • Checking calls and online Trial • Social Media​ • Mid-point web and • Noise • Checking In email updates Forums briefings • Email to engaged • Noise residents​ Forums briefings • Noise Forums briefings

25 Test of Updated Nighttime Preferential Runway System – Deferred • More of our regular runway maintenance is now being conducted in the overnight period when traffic levels are lowest to minimize Idea 6 disruption to the operation. Review of Nighttime • The increased nighttime maintenance work was not factored into the Preferential technical analysis of Idea 6. Runway • For this reason, the test of the updated Preferential Runway System is System deferred. • Next Steps: • Updating analysis (Helios) • Noise Forums Briefings with updated recommendations Introducing: InsightFull

Read/Confuse/Complain Explore/Learn/Understand/Participate

27 • As part of our five-year Noise Management Action Plan, two things we committed to doing were working smarter with our communities, and limiting the number of surprises • We can work smarter by revamping the ways the community members interact with us – less reading, less confusion, more Community participating, more learning, better informed • We can limit the number of surprises by ensuring our neighbours are Engagement: better informed and more involved How Can We Improve? • And we can achieve both of these with InsightFull • InsightFull is an engaging information web portal currently being used at Sydney and Perth airports that provides users with self-serve resources to learn more about aircraft noise, both general and location-specific • It provides plain-language information and helps unlock the wealth of information in our noise complaint system, Airport Noise and Operations Management System (ANOMS), to respond to local noise issues What is • Unlike WebTrak that only displays past and current flights, InsightFull InsightFull? allows you to delve deeper into aircraft noise topics most relevant to you, and customize your experience to your personal interests https://aircraftnoise.perthairport.com.au/ The User Experience https://aircraftnoise.sydneyairport.com.au/ You can begin by selecting your neighbourhood, or you can just browse anonymously

Then, you can begin to delve into the topics of interest to you – and we can see what’s drawing the most attention

30 Residents can get a summary of noise in their area… Or learn more about unique topics related to noise

31 The Benefits • Location-driven content: Dynamic noise information focused on specific geographic areas

• Improved communication channels: Obtain information faster with interactive, personalized, and relevant data and visuals using the self-serve tools

• Don’t wait for us: Generate your own reports with exactly what you’re looking for at any time

• In-depth analytics: Over time, we can start to see which areas are grabbing the most attention and which ones aren’t, allowing us to maximize our engagement

32 Next Steps

2019 • Initiate a Neighbourhood Table working group to discuss:

• Topics and data suggestions for incorporation in InsightFull

• Noise metrics, reporting, how we can use noise data with InsightFull

• B&K representatives attend a Neighbourhood Table working group meeting to brainstorm, discuss tools and reports that can be offered by InsightFull

• Establish expectations and deliverables based on feedback, GTAA staff begin working with B&K on deployment

• Return to Neighbourhood Table with progress made, seek final feedback

2020 • Launch InsightFull

33 2018-2022 Noise Management Action Plan

Update: April 2019

34 Noise Management Program Toronto Pearson’s Noise Management Program is based on ICAO’s Balanced Approach. The program is reviewed every five years; following that, a new Noise Management Action Plan is released.

Reduction of Noise at Night Flight Communications, Land Use the Source Land Use Planning + Restrictions Outreach & Planning Management Noise Committees (engine + airframe)

Noise Noise ICAO Balanced Noise Abatement Reporting Approach Complaints Procedures and Metrics

Noise Abatement + Operating Restrictions Operational Procedures Runway Usage

35 Noise Management Action Plan 10 commitments to our community and 9 noise programs

We will collaborate better as an industry Communications, Night Flight Noise We will work smarter with our communities Outreach & Restrictions Complaints We will protect our neighbours Noise Committees We will help our neighbours sleep better New We will have Canada’s quietest fleet New Noise Quieter Fleet Fly Quiet Reporting We will do more to understand our impacts Incentive Program and Metrics We will limit surprises Program We will continue to take care of the environment Noise We will lift up our communities Land Use Runway Abatement Planning Usage We will always look for opportunities to improve Procedures

36 Timeline

Short Term (0 to 18 months) | January 2018 to June 2019 LEGEND • Explore potential changes to Night Flight Restriction Program Short Term • Begin work on Quieter Fleet Incentive Program, starting with A320 Family Retrofit Program Medium Term • Explore development of voluntary Residential Noise Insulation Program • Explore a pilot air conditioning program for nearby schools Long Term • Publish updated Complaint Process • Review of CENAC • Six Ideas – Idea 6 Test • Six Ideas – Idea 5 Summer Program – tested summer 2018 Medium Term (18 months to 3 years) | July 2019 to December 2020 • Publish standard noise reports and impact metrics • Launch Quieter Fleet Incentive Program – incentives for airlines with retrofitted A320s • Continue development of the Residential Noise Insulation Program Long Term (3 to 5 years) | January 2021 to December 2022 • Launch Fly Quiet Program • Launch pilot Residential Noise Insulation Program • Continued evolution of Night Flight Restriction Program 37 Communications, Our Commitment Outreach & Review the governance, membership and role of the Community Noise and Environment Advisory Noise Committee (CENAC) Committees

38 • Launched the Noise Management Forums, a Review of series of briefings, tables, and working groups CENAC that will help the airport work smarter with its communities and collaborate better with industry

TIMELINE ✓

39 Our Commitment Noise Improve our noise complaint process, starting with Complaints publishing current Complaint Process Launch a new noise management website so residents can better understand our operations

40 • Complaint process published in February 2019 Complaint outlining what residents can expect when they Process register a noise complaint

• Noise Management Office now produces monthly complaints and operations reports

TIMELINE ✓

41 • Working on a new, interactive web portal InsightFull called InsightFull • This new portal will provide residents with personalized information about airport operations and impacts

TIMELINE ✓

42 Our Commitment

Our 25 Noise Monitoring Terminals (NMTs) Metrics/Reporting provide real-time noise data - create a standard and Fly Quiet noise report from this data Program Establish a Fly Quiet Program that will publish an annual report comparing airline performance across several metrics

43 • Noise Management Office currently produces Noise Reporting noise monitoring reports based on request from & Metrics community

• Exploring new noise reports with input from the Neighbourhood Table to ensure information provided is valuable for the community

• Begin publishing reports in late 2019

TIMELINE ✓

44 Fly Quiet • Investigating similar programs at other airports Reporting Program • Developing possible criteria and metrics relevant to Toronto Pearson

TIMELINE ✓

45 Our Commitment

Investigate a pilot program to provide funding to nearby schools for air conditioning systems

Land Use Explore options for a new Noise Insulation Planning Program to provide funding to residents to improve the sound insulation of their homes

46 School • Identified 16 public schools in the Airport Air Conditioning Operating Area Pilot • Developed criteria matrix to prioritize schools. E.g. air conditioning status, student population, summer programing, etc.

• Call for interest sent to eligible school boards with list of potential schools to inform them of the program and solicit proposals

• Expect to select school in April 2019, with work to be completed in Summer 2019

TIMELINE ✓

47 Residential • Study underway for the residential Noise Noise Insulation Insulation Program Program • Working to understand how other airports and local organizations manage similar programs

• Engage with utility companies like Enbridge and Union Gas which provide rebate programs, City of Toronto Home Energy Loan Program

• Research to understand local regulatory environment, population and types of dwellings around the airport

TIMELINE ✓

48 Our Commitment

Consultation with NAV CANADA on the Toronto Noise Mitigation Initiatives (The Six Ideas) Runway Determine next steps on the Six Ideas based on feedback from this consultation and Usage recommendations of the Residents’ Reference Panel

Completed consultation in April 2018

49 • Completed consultation in April 2018 that The Six Ideas exceeded the Airspace Change Consultation and Communications Protocol

• 8 week test of Summer Weekend Runway Alternation Program held in 2018

TIMELINE ✓

50 Night Flight Our Commitment We will explore changes to our Night Restriction Flight Restriction Program as benchmarked against Program the Best Practices in Noise Management Report.

51 Review of Night • To date, completed operational analysis to Flight Restriction better understand current night flight Program operations at Toronto Pearson • Reviewed the current nighttime Preferential Runway Program as part of the Six Ideas.

TIMELINE ✓ ✓ ✓

52 Night Flights at Toronto Pearson

• Preferential runways used from midnight to 6:30 Night Period a.m. No Restrictions 12:00 a.m. Restrictions • Night Flight Restriction Program runs from 12:30 12:30 a.m. a.m. to 6:29 a.m. • Annual cap on number of movements permitted. Night Flight Period Night Flight • Only Chapter 3, or equivalent, aircraft permitted to Restriction Program operate in the night-time hours.

6:29 a.m. No Restrictions

53 Breakdown of Night Flights

November 1, 2017 to October 31, 2018 – 17,930 flights (average of 49 flights/night)

EXEMPTIONS EXTENSIONS General (“scheduled”) (“day of”) Aviation/ Business 78% of budget reserved for scheduled passenger and cargo 20% reserved for day of extensions Aviation flights including mechanic, weather delay, security/ATC delay (includes 2% medevac) reserved

54 Who is Scheduled to Operate at Night?

~13,600 scheduled night flights for Nov 1 2017 to Oct 31 2018 (37/day on average)

11,100 (82%) passenger 2,500 (18%) cargo

4 per cent Int’l, mostly perto cent 4 Int’l,

29 % Transborder 67% Domestic 67%

5,300 scheduled Domestic & Transborder flights Asia 3,800 scheduled Int’l flights (34%) 2,100 scheduled Point (48%) to Point flights (18%)

55 What This Means for Night Flights

• 40 per cent of passenger operations, and 67 per cent of cargo operations are domestic flights. 29 per cent of domestic flights are to/from Western Canada​

• Sun destinations make up only a small percentage of scheduled night flights at 18 per cent (average 7/night in the winter and 5/night in the summer)

• The high percentage of domestic flights indicates that time zones are a factor when planning flights, and we need to understand the economic impact and consult with stakeholders for any changes to our Night Flight Restriction Program

56 Our Commitment

Many airports incentivize airlines to use the quietest aircraft in their fleets, or expedite Quieter Fleet purchase of quieter aircraft Incentive Implement a new Quieter Fleet Incentive Program, starting with incentives for airlines that retrofit Program A320 family by 2020

57 A320 Family • A high pitch sound on approach caused by small Retrofit vents on wings of Airbus A320 family aircraft Program • The A320 Family Retrofit Program at Toronto Pearson will be the first step towards a more fulsome Quieter Fleet Incentive Program (QFIP)

• Communications with airlines to inform them of the program, and what we need from them

TIMELINE ✓

58 A320 family aircraft at Toronto Pearson | 2018

Approximately Approximately 515 aircraft 73,000 from A320 movements family

Approximately 35 aircraft manufactured after 2015 that would include modification

59 Next Steps

Working with airlines to complete an audit of A320 Report back to community family aircraft – validate on audit, retrofit how many, modification implementation plans and status and retrofit next steps in the fall. implementation plan.

60 • Idea 5 & 6 Test/Trial • School Air Conditioning Pilot Program Update • Work with Neighbourhood Table to develop InsightFull and new NMT reports What You Can • Quieter Fleet Incentive Program Development • Results of audit and full A320 Family Retrofit Expect in 2019 Implementation Plan • Fly Quiet Reporting Program Development • Metrics Selection • Update on Night Flight Restriction Program Review

61 NAV CANADA Update

62 NAV CANADA

NEIGHBOURHOOD TABLE

April 3 2019

Jonathan Bagg NAV CANADA

NAV CANADA UPDATE

› New Night Time Procedures (Idea #1 & #2)

› Quieter Operations Guide

› New guidance in Canada Air Pilot

› New CDO Procedures (Idea #4)

64 NAV CANADA

NIGHTTIME PROCEDURES NEW RNAV Arrival - RWY 05

65 NAV CANADA

NIGHTTIME PROCEDURES NEW RNAV Arrival - RWY 05

66 NAV CANADA

NIGHTTIME DEPARTURES - IDEA 2 NEW RNAV Arrival - RWY 05

67 NAV CANADA

NIGHTTIME PROCEDURES

› Implemented Nov 8, 2018

› Early indications • Easy to use for ATC • Positive feedback from aircrew generally

› Next steps • Continued awareness and education (INMB agenda item) • Use of Arrival Manager technology to potentially increase usage

68 NAV CANADA

IDEA #4 Implemented February 28, 2019 • In a busy airspace, such as Toronto Pearson’s, level flight segments can be necessary to safely manage traffic flows. Idea 4 • In order to keep aircraft at a level altitude, Increased pilots must increase thrust and drag, Use of which can create more noise. Continuous • Increasing the use of Continuous Descent Descent Operations (CDO) will enable more aircraft to operate in a quieter flight profile on approach. • Continuous descent approaches are the quietest type of approach, offering noise reductions between 1 and 5 decibels depending on the phase of flight.

69 NAV CANADA

NEW STAR VERTICAL PROFILES Increase CDO

70 NAV CANADA

NEW STAR VERTICAL PROFILES PUBLISHED 28 FEB 2019

Removal of ‘anchor altitudes’ and low altitude restrictions

Ensures aircraft are not lower than necessary for all types of operation

Early analysis showing increase in altitude of 1,200ft – 1,500ft in certain scenarios

First quarter metrics being analysed - development of new tool

71 NAV CANADA

QUIETER OPERATIONS GUIDE › Published Dec 2018

› Includes guidance on: • Continuous Descent Operations (CDO) • Low Power/Low Drag

72 NAV CANADA

CANADA AIR PILOT

› New section in Canada Air Pilot for YYZ Operations • Will ensure specifics of Quieter Operations Guide get right to the Flight Deck

• Includes guidance on later deployment of landing gear

• Includes downwind CDO guidance

73 NAV CANADA

QUESTIONS Other Business

75 • Starting this spring, we are hosting Open Houses to talk to our neighbours about airport operations, our Noise Management Action Plan, our transit vision and the community investment program

March 28, 2019 April 25, 2019 Vellore Village Community Julius Banquet Centre Inc. Centre North York, ON Pearson Woodbridge, ON May 22, 2019 Open Houses May 16, 2019 Vic Johnson Community Mississauga Living Arts Centre Centre Mississauga, ON Streetsville, ON

76 • The GTAA participated in the hearings, and Standing shared details about the importance of Toronto Pearson to local and national Committee on economy, and our noise management work Transport, • We are pleased to see many of our own Noise Management Action Plan initiatives Infrastructure reflected in the report & Communities • We look forward to working with Transport Canada as it considers the Committee's Report recommendations

77 • The GTAA is reviewing the recommendations of the Transportation Safety Board regarding Transportation the south complex runway incursions • We welcome the findings and we have fully Safety Board of participated in the review Canada Report • Safety is our top priority, and we will continue to make improvements that enable South Complex continued safe operations for the Runway Incursions surrounding communities and the nearly 50 million people who use Toronto Pearson on an annual basis

78 • Starting in the spring, we will be ramping up on maintenance work • Visit our Noise Advisory page to stay up to date on upcoming runway closures at torontopearson.com/en/noiseadvisory Maintenance Work

79 • May 7, 2019 (Noise Reports & Metrics) • June/July 2019 (InsightFull Workshop) Upcoming • September 25, 2019 • December 4, 2019 Meetings • Additional supplementary sessions will be planned as required

80 Thank You