Blackberry Q10 Getting Started
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Welcome Start Guide TM1858_0513 BC TABLE OF CONTENTS Overview ................................................. 1 Transfer Information to Your Service Activation ................................... 2 Smartphone .......................................... 25 Introducing Your Smartphone ................ 3 Accounts ...............................................26 Home Screen ......................................... 5 Emergency Alert Messages .................29 SIM Card ................................................ 7 Access Your Computer Files with Memory Card ......................................... 9 BlackBerry Link ..................................... 31 Battery .................................................. 11 Information About Safe-Guarding Power ................................................... 13 Handsets ..............................................32 Setup Application ................................. 14 Approved Firmware Versions ...............33 Locking Your Smartphone ................... 15 Need More Help? ..................................34 Navigation ............................................ 17 Accessories for Your Smartphone ........35 Typing ................................................... 21 Emergency Dialing ................................36 Call Functions ...................................... 24 Additional Information ...........................38 OVERVIEW SERVICE ACTIVATION This guide provides you with important If you are a new T-Mobile® customer and your service information you need to get started. If you need has not been activated, simply call Customer Care at additional information on features and services, 1-800-937-8997 from your landline phone and a please select one of these helpful options: T-Mobile Activations representative will assist you. You will need the following information when activating service: Use My Account to view your balance, make a payment or view help content. Service Agreement and agent code on To access: your Agreement. Your name, home address, home phone, and 1. On the Apps screen, tap the T-Mobile billing address. My Account icon. Note: For business and government accounts, 2. Select I agree. please provide the name of your company or government agency, address, and tax ID. Visit www.T-Mobile.com to view your user Your Social Security number, current driver’s guide and additional online help. license number, and date of birth for credit check On the apps screen, tap the purposes Help icon. Your choice of T-Mobile rate plan and services (see www.t-mobile.com for latest plan information) On the Home screen, simply start typing to SIM serial number and IMEI number (located on search your smartphone for files, settings, the box bar code label) or help. You can even extend your search to include Internet sources. By activating service, you acknowledge that you have read, understand, and agree to be bound by each of T-Mobile’s Terms and Conditions and your Service Agreement. 1 2 ® INTRODUCING YOUR SMARTPHONE BlackBerry Q10 3 4 HOME SCREEN When you first use your device, the home screen shows you all of your app icons. The home screen also shows you which apps you have running (below). Swipe right to peek into the BlackBerry® Hub and see your messages. Swipe left to access all your apps. 5 6 SIM CARD 2. To remove the battery door, press and slide the Your Micro Subscriber Identity Module (SIM) battery door down. card identifies you to the wireless network. Your smartphone will not work without the Micro SIM card. To insert the Micro SIM card and battery: Note: If you are new to T-Mobile, please use the Micro SIM card included in the box. If you are an existing T-Mobile customer, please ask a retail store representative to help you transfer your information to the new Micro SIM card included in the box. 1. Detach your Micro SIM card. 3. Insert the Micro SIM card as shown with the golden contacts facing down and the notched corner pointing up and to the right. 7 8 4. To insert the battery, Insert a memory card align the contacts. To remove the battery, 1. Remove the back cover. pull down the colored 2. Insert the memory card into the memory end of the battery. card slot, as shown. Replace the back 3. Replace the back cover. cover. MEMORY CARD A microSD memory card, which can be Remove a memory card purchased separately, allows you to store multimedia files such as video clips, music 1. Remove the back cover. tracks, sound files, images, messaging data, 2. Gently remove the memory card from the and more. memory card slot. Warning: Applications, personal settings and other stored data may be lost or may not function properly if the memory card is removed. 9 10 BATTERY Battery fully charged Charge using a USB wall charger Battery is charging Connect the small end of the charger cable to the micro-USB port on the left side of your smartphone. Plug the other end of the charger Charge is not sufficient to power into a wall outlet. battery. Use the charger that came with your device. Low battery There is a problem with the battery. Use only a battery that is approved by Research In Motion. Charge using a USB cable Battery is not inserted Disconnect the USB cable from the charging head. Connect the small end of the USB cable to the micro-USB port on the left side of your smartphone. Plug the other end of the USB cable into the USB port of your computer. 11 12 POWER SETUP APPLICATION Power on or off After the smartphone is turned on, the Setup To turn your smartphone on or off, press and app starts. The Setup app needs a data hold the Power/Lock key on the top of your connection, so make sure you are within range smartphone. of a mobile network or a Wi-Fi network. The Setup app prompts you to enter an existing BlackBerry ID or create a new one. If you can’t remember if you have a BlackBerry ID, tap the appropriate link to check. After initial setup, tap Setup icon on the home screen to do the following: • Add your email, BBM, instant messaging, and social networking accounts • Set up your payment options for purchases you make from the BlackBerry World storefront • Transfer data from a device running BlackBerry® 7 or BlackBerry® 7.1 • Personalize your device settings 13 14 LOCKING YOUR SMARTPHONE Set a password Lock your screen To help avoid unauthorized use of your smartphone, you can set a device password. To avoid accidental presses, lock the screen. Locking your smartphone doesn’t disable 1. Swipe down from the top of the Home alerts for incoming calls or messages. screen and tap Settings > Security and Privacy > Device Password. Press the Power/Lock key on the top of your 2. Set the Enable Device Password switch smartphone. to On. 3. Enter a password. To lock your smartphone, press and hold the Power/Lock key on the top of your smartphone. Tap . To unlock the screen, swipe up from the To unlock your smartphone, swipe up from bottom of the screen. the bottom of the screen and then type your password. Record your password for future use. 15 16 NAVIGATION Check notifications and read messages Wake up your smartphone On the home screen or in an app, slide your finger up from the bottom of the screen and Swipe up from the bottom of the screen and pause. Your notification list appears on the left. release your finger half-way up. To go to BlackBerry® Hub to read messages, swipe right. To stay in your app, slide your finger to the bottom of the screen. 17 18 Change an app view and find Change settings extra options On the home screen, In many apps, the bar at the bottom of the or in an app, swipe screen includes an icon on the left that you down from the top of can tap to filter or change the view (such as the screen. Tap the accounts, folders, and message types). There settings icon. is also a icon on the right that you can tap to open a menu of actions. You can also open menus for specific items in an app by touching and holding them. Exit and close an app Swipe up from the bottom of the screen. Tap the close icon. 19 20 TYPING Your BlackBerry smartphone can help you spend less time tapping and more time communicating. Your smartphone analyzes your writing style and suggests words you might want to type next. You can also dictate your words by pressing and holding the microphone icon. To use a suggested word that appears above the keyboard, tap it to select it. 21 22 You can personalize your typing experience CALL FUNCTIONS by changing other input, keyboard, or typing settings (such as spell checking and custom Make, answer & end calls text shortcuts). To open the Phone app, tap at the bottom 1. On the home screen, swipe down from the of the Home screen, or tap the icon on the top of the screen. apps screen . 2. Tap Settings > Language and Input. To make a call, tap , dial a number and tap Call. Editing Text To answer a call, touch and hold the name or phone number when it appears on the screen Highlight a line of text: Touch and hold the and drag it to the bottom of the screen. text. Move your finger up or down the screen. To end a call, touch and hold the name or phone Highlight text character by character: Touch number and drag it to the top of the screen. and hold the text. Move your finger left or right on the screen to select each character Turn on mute and speakerphone Cut highlighted text: Tap the highlighted text. Tap the cut icon. While on a call, tap the Mute icon or the Speaker icon. Copy highlighted text: Tap the highlighted text. Tap the copy icon. To turn off, tap Mute or Speaker again. Paste text: Touch and hold where you want to paste the text. Tap the paste icon. 23 24 TRANSFER INFORMATION TO ACCOUNTS YOUR SMARTPHONE Add an email or social networking You can transfer your contacts, pictures, and account other info to your new BlackBerry smartphone 1.