D'ieteren Auto Reacted
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DARING TO ADAPT Investor Day - 8 December 2015 Morning session GOALS OF THE INVESTOR DAY • Present the activities • Provide insight into Belron and D’Ieteren Auto’s business model, recent financial and commercial performance • Provide a detailed update on the medium-term financial and strategic targets Investor Day 2015 2 PROGRAMME Timing Topic Speaker 10:00 - 10:30 Group overview Axel Miller 10:30 - 12:00 D’Ieteren Auto Denis Gorteman 12:00 - 12:30 Q&A – D’Ieteren Auto 12:30 – 13:30 Lunch break 13:30 – 15:00 Belron Gary Lubner 15:00 – 15:30 Q&A – Belron 15:30 – 15:45 Short break 15:45 – 16:15 Financials Arnaud Laviolette 16:15 – 16:45 Wrap-up & next steps Axel Miller 16:45 – 17:15 Q&A – Group Investor Day 2015 3 SPEAKERS Axel MILLER Denis GORTEMAN Group CEO CEO of D’Ieteren Auto Arnaud LAVIOLETTE Gary LUBNER Group CFO CEO of Belron Investor Day 2015 4 GROUP OVERVIEW Axel MILLER Group CEO A HISTORY OF MORE THAN 2 CENTURIES Jean-Joseph D'Ieteren, Launch of short-term car Internationalisation through the a wheelwright and Entry into the car rental service; becoming two acquisition of a majority stake wheel manufacturer assembly business years later an Avis licensee in Avis Europe Signature of import Sale of Avis Europe to contract with the the Avis Budget Group Listing on the Volkswagen group stock market 1805 1897 1929 1931 1935 1948 1954 1956 1976 1989 1999 2011 Exit of the car assembly business Acquisition of Belron, One of the first companies Import of US brands Inauguration of the world leader in vehicle involved in the production Studebaker, Pierce- assembly factory in glass repair & of automobile bodywork Arrow and Auburn Brussels (Forest) replacement Investor Day 2015 6 WHY WE EXITED THE SHORT-TERM CAR RENTAL BUSINESS • Good run until the early 2000’s. Four major challenges from that point on: Internet competition: substantial increase of small, local players, creating price pressure 9/11: severe impact on air travel sector, thus also on peripheral economy (of which car rental companies) Car resale value: overcapacity in automobile industry drove prices down Capital-intensive nature: aggravated by financial crisis from 2007 on (higher interest rates made Avis Europe’s refinancing tougher, thus demanding D’Ieteren’s participation to 2 rights issues) Investor Day 2015 7 AN INTERNATIONAL GROUP D’Ieteren Auto D’Ieteren Auto + Avis Europe TODAY: D’Ieteren Auto + Belron Investor Day 2015 8 TODAY: LEADER IN BOTH OUR ACTIVITIES D’Ieteren Auto Belron Vehicle distribution in Belgium Vehicle Glass Repair & Replacement worldwide • #1 car distributor in Belgium • World #1 Vehicle Glass Repair & Replacement specialist • ~170 independent dealers • 34 countries • 22 corporately-owned car centres • 2,440 branches • Vehicle financing and long-term car rental through • 9,400 mobile units Volkswagen D’Ieteren Finance Investor Day 2015 9 CONTRIBUTION TO THE GROUP’S KEY METRICS (2014) Revenues: Current result before EUR 5.5 billion tax, group’s share: EUR 157.2 million 33% 48% 52% 67% Current operating result: Average EUR 198.6 million workforce: 6% 28,360 FTE 27% 73% Belron D’Ieteren Auto 94% Investor Day 2015 10 BOARD OF DIRECTORS Chairman Deputy Chairmen CEO Roland D’IETEREN Nicolas D’IETEREN Olivier PÉRIER Axel MILLER Joined the Board in 1968 Joined the Board in 2005 Joined the Board in 2005 Joined the Board in 2010 Non-Executive Directors Pierre-Olivier BECKERS* Michel ALLÉ* (permanent representative of Christine BLONDEL (permanent representative of Pascal MINNE Pierre-Olivier Beckers SPRL) Gema SPRL) *Joined the Board in 2014 Joined the Board in 2009 *Joined the Board in 2014 Joined the Board in 2001 Denis PETTIAUX* Frédéric DE VUYST* (permanent representative of (permanent representative of Michèle SIOEN S.A. de Participation et Nayarit Participations S.C.A.) de Gestion (SPDG)) *Joined the Board in 2001 *Joined the Board in 2001 Joined the Board in 2011 Appointed on the proposal Independent Director of family shareholders Investor Day 2015 11 FAMILY-CONTROLLED SINCE 1805 • 7 generations of family shareholders (see opposite) FAMILY CEO’S: • Listed since 1929 Jean-Joseph D’Ieteren (1805-1831) • In 2005, decision to hand over the executive Alexandre & Adolphe management to an external CEO D’Ieteren (1831-1857) Jean-Pierre BIZET (2005-2013) Alexandre D’Ieteren (1857-1878) Axel MILLER (2013-…) Alfred & Emile D’Ieteren • Today: (1878-1922) Lucien D’Ieteren Company’s capital still controlled by the D’Ieteren- (1919-1966) Périer family (57.10%)* Pierre D’Ieteren 7th generation: Deputy Chairmen of D’Ieteren (1961-1975) Group & Directors of the Board of Belron Roland D’Ieteren (1975-2005) Remain close to the activities while respecting the management’s and the Board’s role and autonomy * In voting rights at end-2014: 60.66% Investor Day 2015 12 OUR ADDED VALUE • No defined investment term: we invest for the long haul with a view to developing our leadership in our activities (we are not a private equity company) • The group offers support and challenge to the businesses: Management appointment Alignment of management incentive programmes with group’s targets and shareholders’ interests Strategy definition and (re-)investment for profitable growth Ad-hoc support on specific matters ‘Sparring partner’ for management through budgeting / reporting processes Financial, tax and legal support During recent years, the group’s strategy has evolved towards increased implication in our businesses Investor Day 2015 13 VEHICLE DISTRIBUTION Investor Day - 8 December 2015 D’IETEREN AUTO, THE NATURAL CHOICE FOR MOTORISTS ALL THE PRODUCTS ALL THE SERVICES FOR EVERY STAGE OF LIFE Investor Day 2015 15 OUR BUSINESS Denis GORTEMAN CEO of D’Ieteren Auto WHAT WE DO 1 WHOLESALE (IMPORT) SPARE PARTS & D’IETEREN NEW VEHICLES SERVICES SPORT 2 RETAIL 3 FINANCING Volkswagen D’Ieteren Finance (joint venture with Volkswagen Financial Services) Investor Day 2015 17 WHAT WE DO – WHOLESALE OF VW & YAMAHA GROUP BRANDS 1 SPARE PARTS & NEW VEHICLES D’IETEREN SPORT SERVICES • Import, logistics, • Import, logistics • Import and marketing and and distribution of distribution of distribution of new spare parts and Yamaha and MBK vehicles of 9 accessories products in vehicle brands Belgium & • Management of Luxembourg • Management of maintenance & 166 independent warranty contracts dealers • Technical support to dealers Investor Day 2015 18 WHAT WE DO – WHOLESALE 1 NEW VEHICLES Optimising sales (defining quotas) Delivering Distribution network to the dealers (166 in 2014) Following up importer and factory strategies Above the line Marketing & Below the line Vehicle communication sale / purchase Press relations Defining an import Service development programme VW GROUP FACTORIES After-sales strategy Quality development Negotiating prices Dealer support Negotiating volume & mix targets Applying policies Brand/fleet policies to maximise sales Managing inventory Investor Day 2015 19 WHAT WE DO – WHOLESALE 1 SERVICE MANAGEMENT & MAINTENANCE Import, logistics and distribution of spare parts and accessories 44,000 m² ±300 drop 100,000 storage points references surface 96% 2 or 3 55 trucks service deliveries/ daily level day Kortenberg warehouse Management of maintenance / warranty contracts Technical support to dealers Investor Day 2015 20 WHAT WE DO – WHOLESALE 1 D’IETEREN SPORT ON-ROAD MOTORBIKES OFF-ROAD MOTORBIKE SCOOTERS ALL TERRRAIN VEHICLES WAVERUNNERS OUTBOARD ENGINES CAPELLI ZODIAC BOMBARD Investor Day 2015 21 WHAT WE DO – RETAIL 2 14% of total deliveries* Sale of new vehicles & Zoom on after-sales through: Brussels 16% of total after-sales* • 9 D’Ieteren Car Centers in the Brussels region • 6 recently acquired Belgium dealerships on the Brussels-Antwerp axis* • 6 Porsche Centers Sale of used vehicles through 9 My Way centres * D’Ieteren Auto decided to acquire these formerly independent dealerships in 2013 and 2014 because of their location in a strategic region for the fleet market. * At 2014 year-end Investor Day 2015 22 WHAT WE DO – FINANCING 3 VOLKSWAGEN D’IETEREN FINANCE… Joint venture between D’Ieteren Financing products …SELLS and Volkswagen Retail finance Operating lease Financial lease Financial Services ~58,000 contracts ~22,000 contracts ~7,000 contracts since February 2012 After-sales loyalty products (Wecare) & insurances (Actel) Board of Directors Additional services equally made up of (vehicle servicing/repairs, tyres, fuel cards,…) representatives of D’Ieteren and VW Financial Services …FINANCES Dealer inventories Financing provided by VW Financial Services …GENERATES Positive impact on import and dealer activities Customer loyalty (repurchase & after-sales) Investor Day 2015 23 MARKET ENVIRONMENT & BUSINESS DRIVERS Denis GORTEMAN CEO of D’Ieteren Auto WE OPERATE ON 5 MARKETS 1 2 3 4 5 VEHICLE TWO-WHEELERS NEW VEHICLES USED VEHICLES AFTER-SALES FINANCING (& OTHER) Investor Day 2015 25 OUR MARKETS – 1. NEW VEHICLES 2 3 4 5 VEHICLE TWO-WHEELERS USED VEHICLES AFTER-SALES FINANCING (& OTHER) 1 NEW VEHICLES Investor Day 2015 26 STABLE AND RESILIENT BELGIAN NEW CAR MARKET Source: Febiac & ACEA 1 • Belgian market (in 2014, 4% of European new car registrations and 3.5% of VW group new car registrations*) was resilient during the financial crisis vs other European countries • 2014 net car registrations were up 0.7% (gross: -0.6%) New car registrations in Belgium New car registrations (in thousands) (rebased to 100 in 2005) 572 547 526 525 536 486 483 120 480 487 476 462 455 458 110 100 90 80 70 60 61 66 65 62 59 52 53 55 54 54 50 40 2014 2005 2006