Virgin Mobile User Guide

User Guide [UG template version 13a] Table of Contents Get Started ................................................................................................................................ 1 Your Phone at a Glance ...................................................................................................... 1 Set Up Your Phone ............................................................................................................. 1 Charge Your Phone Wirelessly .................................................................................... 3 Your SIM Card ............................................................................................................. 4 Activation and Service ........................................................................................................ 5 Create Your Account and Pick Your Plan .................................................................... 5 Activate Your Phone .................................................................................................... 5 Manage Your Account ................................................................................................. 5 Top-Up Your Account .................................................................................................. 6 Additional Information .................................................................................................. 6 Set Up Voicemail ................................................................................................................ 6 Phone Basics ............................................................................................................................. 8 Your Phone’s Layout ........................................................................................................... 8 Smart Sonic Receiver ........................................................................................................10 Turn Your Phone On and Off .............................................................................................11 Turn Your Screen On and Off ............................................................................................11 Touchscreen Navigation ....................................................................................................12 Your Home Screen ............................................................................................................16 Home Screen Overview ..............................................................................................16 Change the Home Screen Mode .................................................................................18 Customize the Home Screen ......................................................................................18 Quick Settings Panel ..................................................................................................23 Status Bar ..........................................................................................................................23 Enter Text ..........................................................................................................................24 Touchscreen Keyboards .............................................................................................24 Swype .........................................................................................................................25 Google Keyboard ........................................................................................................28 Google Voice Typing ..................................................................................................30 Tips for Editing Text ....................................................................................................31 TOC i Phone Calls ..............................................................................................................................32 Make Phone Calls ..............................................................................................................32 Call Using the Phone Dialer ........................................................................................32 Call from Call Logs .....................................................................................................32 Call from Contacts ......................................................................................................33 Call a Number in a Text Message ...............................................................................33 Call Emergency Numbers ...........................................................................................33 Call Numbers with Pauses ..........................................................................................34 Call Using the Plus (+) Code .......................................................................................34 Call Using Internet Calling ..........................................................................................35 Receive Phone Calls ..........................................................................................................36 Voicemail ...........................................................................................................................36 Voicemail Setup ..........................................................................................................36 Voicemail Notification .................................................................................................37 Retrieve Your Voicemail Messages ............................................................................37 Visual Voicemail ................................................................................................................38 Set Up Visual Voicemail..............................................................................................38 Review Visual Voicemail .............................................................................................38 Listen to Multiple Voicemail Messages .......................................................................39 Compose a Visual Voicemail Message .......................................................................39 Visual Voicemail Options ............................................................................................40 Configure Visual Voicemail Settings ...........................................................................41 Change Your Main Greeting via the Voicemail Menu ..................................................42 Edit the Display Name via the Voicemail Menu ...........................................................42 Phone Call Options ............................................................................................................42 In-call Options .............................................................................................................43 Caller ID .....................................................................................................................44 Call Waiting ................................................................................................................44 3-Way Calling .............................................................................................................44 Call Forwarding ..........................................................................................................45 Call Logs ............................................................................................................................45 Call Settings ......................................................................................................................46 Voicemail Settings ......................................................................................................46 TOC ii North American Dialing ...............................................................................................47 International Dialing ....................................................................................................47 TTY Mode ...................................................................................................................47 Contacts....................................................................................................................................49 Get Started with People .....................................................................................................49 Access Contacts .........................................................................................................49 The Contacts List ........................................................................................................49 Contacts List Options ..................................................................................................50 Display Options ..........................................................................................................51 Add a Contact ....................................................................................................................52 Save a Phone Number .......................................................................................................52 Edit a Contact ....................................................................................................................53 Add or Edit Information for a Contact ..........................................................................53 Assign a Stored Picture to a Contact ..........................................................................53

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