RMWB Emergency Management Quick Guide

Emergency Management

FACILITY AREA DISCIPLINE TYPE SEQ SHEET REV EFFECTIVE DATE PAGE DOCUMENT CONTROL NUMBER: JC0 A00 HS03 SOP 0001 001 6 19-Jun-2019 1 of 10

General Area Location Information HE Location JACOS Hangingstone Expansion Project Hwy 63 KM marker 188.5 (Control Room # 587-960-4701) Coordinates Latitude N56 16 38.264 Longitude W111 36 50.618 LSD: 1-14-84-11 W4M

Emergency Communications Procedure Site Emergency Dispatch: Ops Primary (Channel 2) or Phone 780-715-9472 1. Upon discovery of emergency situation Immediately contact the Site Emergency Dispatch on Ops Primary (Channel 2) or call 780-715-9472 2. Communicate the following information:

• Your Name and Employer

• A Brief Incident Description

• Recommended Response Required

• Location of Incident

• Closest Muster Point 3. Site Emergency Dispatch to mobilize required resources and

• STOP ALL LOCAL ACTIVITIES.

• CEASE all non-emergency radio communication. 4. All Emergency Response Team members to stay on Ops Primary (Channel 2) and respond ASAP.

Medical and Emergency Services Emergency Dispatch – 24 hrs. 780-715-9472 Fire, Ambulance, RCMP, Hazardous Spills: 911 Forest Fire: 780-310-FIRE (3473) Northern Lights Regional Hospital: 780-791-6161 Fire Alarm System Monitoring (Future Security Controls – FSC) – 1 (888) 299 - 2644 or 1 (613) 526 - 4224 (Code = 5365)

Incident Specific Response Plans

Please go to the EOC and utilize the printed binders or follow the following LINK

Emergency Management

RMWB Emergency Management Quick Guide

FACILITY AREA DISCIPLINE TYPE SEQ SHEET REV EFFECTIVE DATE PAGE DOCUMENT CONTROL NUMBER: JC0 A00 HS03 SOP 0001 001 6 19-Jun-2019 2 of 10

Response Management Team (RMT) Pre-Determined Activation Triggers

• Fatality of an employee or contractor while performing work on our behalf • Credible Security Threat • Operating Facility, Community and Regional Evacuation Health & Safety • Shelter-in-place order • Significant health or safety risk to people • Confirmed health risk posed by food or air exposure • Onsite uncontrolled fire of highly volatile substances (Diluent or Dilbit) Regulatory • License to operate suspended • Spills or potential spills that could migrate to waterway or water body • A medium to large volume spill of volatile substances (Diluent or Dilbit) • Pipeline release Environmental • Spills to public receptor(s) • Impact to traditional lands • Well blow / uncontrolled release from a well • Key roadway closure Economic • Loss of equipment critical to life safety(example, communications) • Extended interruption of operation of an asset

Primary Operations Contacts General Manager Operations Jeff Faucher 780-554-8691 Director, Field Operations Mano Dehghani 780-916-4202 Chief Steam Engineer Martin Elsasser 780-799-4011 Operations Supervisor Leo Lasaga 780-799-4005 Operations Supervisor Ernie Fidder 780-799-4005 Chief Inspector Ron Szopa 780-799-4013 Shift Foreman (D) Stephen Simpson 587-960-4700 Shift Foreman (A) Wayne Ostafichuk 587-960-4701 Shift Foreman (B) Ken Walsh 587-960-4683 Shift Foreman (C) Mark Patermann 587-960-4687 Mechanical Maintenance Supervisor Brian Howse 780-799-9945 E & I Lead Adam Bickerstaff 780-213-0392 E & I Lead Kurtis Borgstrom 780-983-9449 Maintenance Lead Noah Said 587-960-4656 Maintenance Lead Chris Massey 587-960-4656 HE Plant Control Room 587-960-4701

Emergency Management

RMWB Emergency Management Quick Guide

FACILITY AREA DISCIPLINE TYPE SEQ SHEET REV EFFECTIVE DATE PAGE DOCUMENT CONTROL NUMBER: JC0 A00 HS03 SOP 0001 001 6 19-Jun-2019 3 of 10

JACOS HSE and Security Contacts Director, HSE & Regulatory Compliance Enzo Pennacchioli 403-813-1086 HSE Manager Frankie Fuchs 403-701-1779 Environmental & Regulatory Compliance Manager Linda Vaughan 403-710-4606 Senior HSE Advisor Mark Hussey 587-960-4667 HSE Advisor Rebecca Rankin 587-960-4677 Environmental and Regulatory Coordinator Lawrence Nasen 403-919-8577 Environmental and Regulatory Advisor Skender Spaho 403-397-5305 Wapose Site Security N/A 780-742-5275

First Aiders

NAME LOCATION SHIFT TYPE EXPIRY Wapose Staff HE – Security Day Shift – 7am – 7pm Emergency Medical Responder (EMR) Annual Renewal Skender Spaho E&R 4/3 Standard First Aid - Level C CPR/AED 15-Jun-21 Frankie Fuchs HSE 4/3 Standard First Aid - Level C CPR/AED 03-Jan-22 Rebecca Rankin HSE 4/3 Standard First Aid - Level C CPR/AED 17-Jan-22 Mark Hussey HSE 4/3 Standard First Aid - Level C CPR/AED 2-Feb-21 Ali Baqer IT 4/3 Standard First Aid - Level C CPR/AED 26-Apr-21 Greg Southcombe Ops – Support 7/7 Standard First Aid - Level C CPR/AED 28-Aug-19 Tim Barlow Ops – Support 7/7 Standard First Aid - Level C CPR/AED 7-Feb-22 Norm Trudeau Project Standard First Aid - Level C CPR/AED 12-Dec-20 Jason Farrer Operations Shift A Standard First Aid - Level C CPR/AED 14-Dec-19 Travis Cooke Operations Shift A Standard First Aid - Level C CPR/AED 5-Jan-21 Laurier Lapointe Operations Shift A Standard First Aid - Level C CPR/AED 24-Feb-22 Joey Cote Operations Shift A Standard First Aid - Level C CPR/AED 25-Feb-22 Wayne Ostafichuk Operations Shift A Standard First Aid - Level C CPR/AED 21-Mar-22 Aaron Gilchrist Operations Shift A Standard First Aid - Level C CPR/AED 18-Apr-22 Ken Walsh Operations Shift B Standard First Aid - Level C CPR/AED 15-Jan-22 Dean Rowell Operations Shift B Standard First Aid - Level C CPR/AED 10-Mar-22 Jeffrey Marissen Operations Shift B Standard First Aid - Level C CPR/AED 21-Mar-22 Theran Beaulieu Operations Shift B Standard First Aid - Level C CPR/AED 12-Mar-22 Jon Lenton Operations Shift B Standard First Aid - Level C CPR/AED 04-Apr-22 Daniel Sabovitch Operations Shift B Standard First Aid - Level C CPR/AED 09-Apr-22 Michael Ferrara Operations Shift B Standard First Aid - Level C CPR/AED 08-Jan-22

Emergency Management

RMWB Emergency Management Quick Guide

FACILITY AREA DISCIPLINE TYPE SEQ SHEET REV EFFECTIVE DATE PAGE DOCUMENT CONTROL NUMBER: JC0 A00 HS03 SOP 0001 001 6 19-Jun-2019 4 of 10

First Aiders Ron Malyk Operations Shift B Standard First Aid - Level C CPR/AED 05-May-22 Robert Parsons Operations Shift B Standard First Aid - Level C CPR/AED 02-May-22 Michael Wong Operations Shift C Standard First Aid - Level C CPR/AED 02-Mar-21 Corey Shideler Operations Shift C Standard First Aid - Level C CPR/AED 15-Jan-21 Clinton Brownlie Operations Shift C Standard First Aid - Level C CPR/AED 18-Mar-21 Mark Coull Operations Shift C Standard First Aid - Level C CPR/AED 19-Apr-21 Niraj Patel Operations Shift C Standard First Aid - Level C CPR/AED 14-Mar-22 Francisco Estoreon Operations Shift C Standard First Aid - Level C CPR/AED 19-Mar-22 Patricia Stroud Operations Shift C Standard First Aid - Level C CPR/AED 16-Apr-22 Rebecca Doyle Operations Shift C Standard First Aid - Level C CPR/AED 09-May-22 Brenda Fraess Operations Shift D Standard First Aid - Level C CPR/AED 24-Jan-20 Stephen Simpson Operations Shift D Standard First Aid - Level C CPR/AED 18-Jan-21 Daniel Lord Operations Shift D Standard First Aid - Level C CPR/AED 04-Jan-22 Duane Thompson Operations Shift D Standard First Aid - Level C CPR/AED 17-Jan-22 Anthony Swyers Operations Shift D Standard First Aid - Level C CPR/AED 02-Apr-22 Samantha Mazarura Student Shift D Standard First Aid - Level C CPR/AED 23-May-21 Brenda Richards SCM 7/7 Standard First Aid - Level C CPR/AED 24-Jan-20

Fire Wardens

NAME LOCATION SHIFT Ali Baqer HE – IT Monday – Thursday Duane Flohr HE – SCM Monday – Thursday Frankie Fuchs HE – HSE Monday – Friday Brian Howse HE – Maintenance Monday – Thursday Mark Hussey HE – HSE Monday – Thursday Rebecca Rankin HE – HSE Monday – Thursday Terry Wiseman HE – Operations Shift A/B (Days)

Rescue Team (Confined Space and High Angle)

NAME LOCATION SHIFT EXPIRY Trent Clark Operations Shift C/D (Days) 20-Jan-20 Michael Ferrara Operations Shift B 20-Jan-20 Leo LaSaga Operations 5/4/4/5 20-Jan-20

Emergency Management

RMWB Emergency Management Quick Guide

FACILITY AREA DISCIPLINE TYPE SEQ SHEET REV EFFECTIVE DATE PAGE DOCUMENT CONTROL NUMBER: JC0 A00 HS03 SOP 0001 001 6 19-Jun-2019 5 of 10

Chris Massey Maintenance Shift A/B (Days) 20-Jan-20 Terrance (Alex) Parker Operations Shift C 20-Jan-20 Michael Wong Operations Shift C/D (Days) 20-Jan-20

External Agencies & Resources Alberta Boilers Safety Association (ABSA) 780-437-9100 ATCO Electric 24hr Emergency Number 800-668-5506 ATCO Gas 24hr Emergency Number 800-551-3447 Department of Fisheries and Oceans 866-290-3731 Edmonton – Duty Manager 780-890-8327 Environment Canada – Alberta Office 780-951-8600 AER Bonnyville Field Center 780-826-5352 AER – Environment – hot line 800-222-6514 ESRD - Fish and Wildlife – Fort McMurray 780-743-7200 ESRD – Forestry – Fort McMurray 780-743-7125 ESRD – Land – Fort McMurray 780-743-7120 Fire Marshal’s Office (Municipal Affairs and Housing) 877-427-8393 Fort McMurray - Airport 780-790-3900 Fort McMurray - Ambulance (Non-Emergency) 780-743-7062 Fort McMurray - Fire (Non-Emergency) 780-743-7062 Fort McMurray - Hospital (Non-Emergency) 780-791-6121 Fort McMurray – RCMP (Non-Emergency) 780-799-8888 Ministry of Transportation 800-310-0000 Northern Lights Regional Hospital – Fort McMurray 780-791-6161 Poison Control 800-332-1414 RMWB – Emergency Mgmt. Department 780-799-8085 RMWB Roads & Maintenance Emergencies 780-799-7930 Spills Action Center 800-222-6514 TDG Emergency 800-272-9600 University of Alberta Hospital 780-407-8822 WCB 800-415-8690

Emergency Management

RMWB Emergency Management Quick Guide

FACILITY AREA DISCIPLINE TYPE SEQ SHEET REV EFFECTIVE DATE PAGE DOCUMENT CONTROL NUMBER: JC0 A00 HS03 SOP 0001 001 6 19-Jun-2019 6 of 10

Support Services Accommodations Location Main Other Great White Sand Tiger Hangingstone 780-713-1969 Airlines Location Main Other Air Canada Fort McMurray 1-888-335-4189 Westjet Fort McMurray 1-888-937-8538 General Safety and Technical Rescue Support Location Main Other HSE Integrated Fort McMurray 780-715-2088 886-346-8260 Haztec Fort McMurray 306-352-9114 306-631-4655 Air Monitoring Location Main Other Maxxam Analytics Fort McMurray 780-791-9170 Communications Location Main Other Rigstar Communications Calgary 403-243-0600 Tridon Communications Fort McMurray 780-791-1002 Diluent Supplier Location Main Other IPL Emergency Number Fort McMurray 1-800-721-6761 IPL Control Center Operator Fort McMurray 780-449-2258 IPL Senior Control Room Operator – Bud Baron Fort McMurray 780-449-2240 780-868-3197 Drilling / Engineering Services Location Main Other Remedy Energy Services Calgary 403-272-0703 403-651-0047 Electrical Location Main Other Quinn (Mike Hoetmer) Fort McMurray 780-381-5908 Equipment Rentals Location Main Other Hertz – General (Robert Penn) Anzac 780-792-9962 Firefighting Location Main Other Safety Boss Inc. Alberta Wide 800-882-4967 HSE Integrated Fort McMurray 780-715-2088 866-346-8260 Hazmat Response Location Main Other HSE Integrated Fort McMurray 780-715-2088 886-346-8260 Helicopter Services Location Main Other Phoenix Fort McMurray 780-799-0141 Canadian Helicopters Fort McMurray 780-743-4888 Highway / Road Maintenance Location Main Other Carillion Calgary 403-538-2160 905 532 5200

Emergency Management

RMWB Emergency Management Quick Guide

FACILITY AREA DISCIPLINE TYPE SEQ SHEET REV EFFECTIVE DATE PAGE DOCUMENT CONTROL NUMBER: JC0 A00 HS03 SOP 0001 001 6 19-Jun-2019 7 of 10

Support Services Line Locater Location Main Other Target Line Location Athabasca 780-675-4995 Maintenance Location Main Other Quinn (Mike Hoetmer) Fort McMurray 780-381-5908 Shuttle Services Location Main Other Metro Shuttles Fort McMurray 587-258-7777 Spill Response Location Main Other Western Canadian Spill Response (WCSS) (Zone 5, Area Y) 780-743-0222 866-541-8888 North Shore Calgary/Edmonton 1-855-700-6732 IPL (Diluent Supplier) Emergency Number Fort McMurray 1-800-721-6761 IPL (Diluent Supplier) Control Center Operator Fort McMurray 780-449-2258 IPL Senior Control Room Operator – Bud Baron Fort McMurray 780-449-2240 780-868-3197 Trucking – Tank / Vacuum Location Main Other Pardys Fort McMurray 587-258-6451 Pro-Vac Oilfield Solutions Conklin 780-861-0925 Tuccs Fort McMurray 780-743-8115 780-598-2333 Vehicle Rentals Location Main Other Hertz (Young Motors) Fort McMurray 780-588-2604 Welding Location Main Other Quinn (Mike Hoetmer) Fort McMurray 780-381-5908

Area Trappers Jason McKenzie (TPA 1842) 780-334-2992 Conrad Gordon Kuncio (TPA 2277) Perry D. Fotty (TPA 2326) 780-799-9271

Emergency Management

RMWB Emergency Management Quick Guide

FACILITY AREA DISCIPLINE TYPE SEQ SHEET REV EFFECTIVE DATE PAGE DOCUMENT CONTROL NUMBER: JC0 A00 HS03 SOP 0001 001 6 19-Jun-2019 8 of 10

Health Safety and Economic Incident Flow Chat

Health, Safety or Economic Incident Occurs Incident Management Internal Core Page Incident Management Procedure Internal Notification Procedure External Notification Procedure

Secure Area and Notify Supervisor (Supervisor now to)

1) Ensure their 2) If still in emergency 3) Freeze the scene and 4) Contact: co-workers status verify or report the investigation by - HSE Advisor and their own immediately to: gathering important - Your leader

- Verify actual and potential personal facts Provide them with initial notification and an severity safety is not - pictures update on the event via: - Contact Emergency Dispatch - sketches - Phone compromised. by phoning (780-715-9472) or - statements - Mark (587) 960-4667 operations primary radio - timelines - Glyn (780) 713 6632 Stay Calm. Channel 1 - Frankie (403) 701-1779 - or electronic notification (cc your supervisor) Post incident drug and alcohol testing may be required Contact HSE if Critical Reports the following Stress Counseling is required (they will reach information: Work with HSE and your supervisor HSE Advisor to then: to document and determine if this is out to HR to set this • Their name - Contact Area HSE Manager if required. required service up) • Location of the Emergency - Notify all required internal stakeholders • Type of Emergency (person - Notify / ensure all required external stakeholders down, etc) or agencies • Identifies any known/potential Call SureHire’s 24/7 number at 1- injuries 866-944-4473 • Nearest Emergency Meeting - Press 1 for bookings Point (if known) - The job number is HE Ops or HE • Stays on the phone until HSE Advisor to then: released. Demo - They will ask for a location and you Ensure the IM procedure is followed will say Fort Mcmurray - create an incident log - Results will be given at the testing - ensure all of the evidence in this log Control Room to then: facility - conduct the appropriate level of causal analysis

- work with area leadership to develop corrective - Assess and mobilize appropriate action/s that address the causes Response Teams and/or ensure first - work with area leadership to develop and send aid is administered if required (You out an alert if required or desired many delegate to these - schedule a close out meeting if required accountabilities (page 4 and 5) - Assess and mobilize the RMT and/or CMT based upon the predetermined trigger HSE Advisor to then: Ensure the WCB reporting procedure (TBD) is followed - worker and employer report form complete (Send to Steven Liu) - Review work restriction and ensure a modified work agreement is in place and signed - work with area leadership to receive a return to work clearance letter

Emergency Management

RMWB Emergency Management Quick Guide

FACILITY AREA DISCIPLINE TYPE SEQ SHEET REV EFFECTIVE DATE PAGE DOCUMENT CONTROL NUMBER: JC0 A00 HS03 SOP 0001 001 6 19-Jun-2019 9 of 10

Environmental Spill Incident Flow Chat

HSE Field Env & Reg Coordinator (587) 960-4653 Alternate for the HSE Field Env & Reg Coordinator are Lawrence and Linda (contact info below)

Emergency Management

RMWB Emergency Management Quick Guide

FACILITY AREA DISCIPLINE TYPE SEQ SHEET REV EFFECTIVE DATE PAGE DOCUMENT CONTROL NUMBER: JC0 A00 HS03 SOP 0001 001 6 19-Jun-2019 10 of 10

Emergency Response Plan (ERP) – Table of Contents ERP Tab Number Title Additional Info Tab 01 ERP General Administration Tab 02 Emergency Management Standard Tab 03 Emergency Classification Procedure Tab 04 Internal Incident Notification Procedure RMT Roster Lists Tab 05 External Incident Notification Procedure Tab 06 Incident Command System Procedure RMT / CMT Role Books Tab 07 Emergency Management Roles and Responsibilities Tab 08 Government Roles and Responsibilities Tab 09 Emergency Facilities Tab 10 Public Protection Measures Tab 11 Crisis Communications Tab 12 Maps Detailed Maps Tab 13 Equipment Tab 14 Scenario Based Response Plans Tab 15 Acronyms and Definitions

Revision History Rev # Section(s) Revision Summary 0 All Issued for Use (March 14th 2017) 1 All Change to align Emergency Dispatch number from 780-370-3829 to 780-715-9472

2 All Removal of Demo, Updated First Aiders and Rescue Team, Added Fire Wardens, Updated Contacts (September 4, 2018) 3 First Aiders List Updated (December 4, 2018) 4 First Aiders List Updated (April 4, 2019) First Aiders / 5 Updated FA list & added trappers (June 17, 2019) Trappers

Approvals Register DATE REV ORIGINATOR APPROVER REVISION DD-Mmm-YYYY 4 4-Apr-2019 F. Fuchs E. Pennacchioli Manager, HSE Operations Director, HSE & Regulatory Issued For Use Signature (IFU)