Credit Card Fraud: the Neglected Crime
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VX690 User Manual
Sivu 1(36) 28.9.2016 VX690 User Manual English Author: Verifone Finland Oy Date: 28.9.2016 Pages: 20 Sivu 2(36) 28.9.2016 INDEX: 1. BEFORE USE ............................................................................................................................... 5 1.1 Important ......................................................................................................................................... 5 1.2 Terminal Structure ......................................................................................................................... 6 1.3 Terminal start-up and shutdown .................................................................................................. 6 1.4 Technical data ................................................................................................................................ 7 1.5 Connecting cables ......................................................................................................................... 7 1.6 SIM-card.......................................................................................................................................... 8 1.7 Touchscreen ................................................................................................................................... 8 1.8 Using the menus ............................................................................................................................ 9 1.9 Letters and special characters.................................................................................................... -
Fifth Report on Card Fraud, September 2018 – Contents 1
Fifth report on card fraud September 2018 Contents Executive summary 2 Introduction 5 1 Total level of card fraud 7 2 Card fraud according to different card functions 9 3 Card-not-present fraud 10 Box 1 Some market perspectives on online card fraud 10 4 Categories of fraud committed at ATMs and POS terminals 13 Box 2 Some market perspectives on card-present fraud 14 5 Domestic and cross-border card fraud 16 6 A country-by-country perspective on card fraud 19 7 Conclusions 27 Fifth report on card fraud, September 2018 – Contents 1 Executive summary This fifth oversight report on card fraud analyses developments in fraud related to card payment schemes (CPSs) in the Single Euro Payments Area (SEPA) and covers almost the entire card market.1 It provides an overview of developments in card payment fraud between 2012 and 2016. The total value of fraudulent transactions conducted using cards issued within SEPA and acquired worldwide amounted to €1.8 billion in 2016 – a decrease of 0.4% compared with 2015. In relative terms, i.e. as a share of the total value of transactions, fraud dropped by 0.001 percentage point to 0.041% in 2016, down from 0.042% in 2015. Compared, again in relative terms, with the levels of fraud observed in 2012, fraud increased by 0.003 percentage points in 2016. Although there was an upward trend in card fraud between 2012 and 2015, it seems the trend is changing, given that fraud went down in 2016. With respect to the composition of card fraud in 2016, 73% of the value of card fraud resulted from card-not-present (CNP) payments, i.e. -
Phishing and Email Spoofing
NCUA LETTER TO CREDIT UNIONS NATIONAL CREDIT UNION ADMINISTRATION 1775 Duke Street, Alexandria, VA 22314 DATE: December 2005 LETTER NO.: 05-CU-20 TO: Federally Insured Credit Unions SUBJ: Phishing Guidance for Credit Unions And Their Members REF: Letter to Credit Unions #04-CU-12 Phishing Guidance for Credit Union Members DEAR BOARD OF DIRECTORS: In our Letter to Credit Unions #04-CU-12 Phishing Guidance for Credit Union Members, we highlighted the need to educate your membership about phishing activities. As the number and sophistication of phishing scams continues to increase, we would like to emphasize the importance of educating your employees and members on how to avoid phishing scams as well as action you and/or your members may take should they become a victim. Appendix A of this document contains information you may share with your members to help them from becoming a victim of phishing scams. Appendix B contains information you may share with your members who may have become a victim of phishing scams. Background Phishing is a form of social engineering, characterized by attempts to fraudulently acquire sensitive information, such as passwords, account, credit card details, etc. by masquerading as a trustworthy person or business in an apparently official electronic communication, such as an e-mail or an instant message. Often the message includes a warning regarding a problem related to the recipient’s account and requests the recipient to respond by following a link to a fraudulent website and providing specific confidential information. The format of the e-mail typically includes proprietary logos and branding, such as a “From” line disguised to appear as if the message came from a legitimate sender, and a link to a website or a link to an e-mail address. -
How to Find the Best Credit Card for You
How to find the best credit card for you Why should you shop around? Comparing offers before applying for a credit card helps you find the right card for your needs, and helps make sure you’re not paying higher fees or interest rates than you have to. Consider two credit cards: One carries an 18 percent interest rate, the other 15 percent. If you owed $3,000 on each and could only afford to pay $100 per month, it would cost more and take longer 1. Decide how you plan to pay off the higher-rate card. to use the card The table below shows examples of what it might You may plan to pay off your take to pay off a $3,000 credit card balance, paying balance every month to avoid $100 per month, at two different interest rates. interest charges. But the reality is, many credit card holders don’t. If you already have a credit card, let APR Interest Months history be your guide. If you have carried balances in the past, or think 18% = $1,015 41 you are likely to do so, consider 15% = $783 38 credit cards that have the lowest interest rates. These cards typically do not offer rewards and do not The higher-rate card would cost you an extra charge an annual fee. $232. If you pay only the minimum payment every month, it would cost you even more. If you have consistently paid off your balance every month, then you So, not shopping around could be more expensive may want to focus more on fees and than you think. -
Unionpay: Visa and Mastercard's Tough Chinese Rival
1.35% AXP American Express Co $66.0 USD 0.87 1.32% Market data is delayed at least 15 minutes. Company Lookup Ticker Symbol or Company Go Among the myriad designer brands at the Harrods flagship store in London, Chinese housewife Li Yafang spotted a corporate logo she knows from back home: the red, blue, and green of UnionPay cards. “It’s very convenient,” said Li, 39, as a salesperson rang up a £1,190 ($1,920) Prada Saffiano Lux handbag. With 2.9 billion cards in circulation—equal to 45 percent of the world’s total last year—UnionPay has grown into a payments processing colossus just 10 years after the company was founded. Now accepted in 135 countries, its share of global credit- and debit-card transaction volume for the first half of 2012 rose to 23.8 percent, propelling it to No. 2 behind Visa International (V), according to the Nilson Report, an industry newsletter. “UnionPay has absolute dominance in China, and it’s now expanding beyond that to become a top global player,” says James Friedman, an analyst at Susquehanna International Group. “Their numbers show they are already in the league of Visa and MasterCard (MA).” Yin Lian, UnionPay’s name in Mandarin, means “banks united,” which reflects its ownership structure. Its founding shareholders were 85 Chinese banks, led by the five biggest state-owned lenders. UnionPay’s top managers are former senior officials at the People’s Bank of China, the nation’s central bank. (The company would not make executives available for interviews.) At home, the Shanghai-based firm enjoys a big competitive edge: The government requires that all automated teller machines and Chinese merchants use UnionPay’s electronic payments network to process payments in the local currency. -
Credit Card and Cheque Fraud
Credit Card and Cheque fraud Credit Card and Cheque Fraud Adopting thorough checking procedures can help protect your business from fraudulent credit cards and cheques. Please remember you are under no using stolen credit cards will often obligation to accept credit cards or cheques damage the magnetic strip to avoid the as a form of payment and have the right to card being identified by EFTPOS systems ask for photo identification. as stolen. Be alert for customers who: • Check card signatures. • Buy an item with a cheque or credit card • Check that the card numbers on the then return later to purchase more items. front and back of the card match. In some cases the initial purchase may be • Make sure holograms are clearly visible, a chance to test out your policies. appear three dimensional and move • Travel from interstate to purchase items when the card is tilted. that are commonly available in their local • Check the card is current by checking city or town. They may be forced to shop the “valid to” date. outside their local community as they are known for using bad cheques or may be • Check for ghosting or shading used part of an organised syndicate travelling to cover-up changed numbers. interstate to use fraudulent credit cards. • Ensure the transaction successfully processes before providing the goods to the customer. How to reduce • Ask for further explanation if unsure. credit card fraud • It is preferable to sight the credit card To help reduce credit card fraud against being used but if accepting credit card you and your customers, you can do payments over the telephone or internet the following: request the customer quote the 3 or 4 digit security number printed on the • Do not enter the card details into the back of the card and seek approval via EFTPOS terminal manually without prior the telephone from the card issuer. -
Mastercard Frequently Asked Questions Platinum Class Credit Cards
Mastercard® Frequently Asked Questions Platinum Class Credit Cards How do I activate my Mastercard credit card? You can activate your card and select your Personal Identification Number (PIN) by calling 1-866-839-3492. For enhanced security, RBFCU credit cards are PIN-preferred and your PIN may be required to complete transactions at select merchants. After you activate your card, you can manage your account through your Online Banking account and/or the RBFCU Mobile app. You can: • View transactions • Enroll in paperless statements • Set up automatic payments • Request Balance Transfers and Cash Advances • Report a lost or stolen card • Dispute transactions Click here to learn more about managing your card online. How do I change my PIN? Over the phone by calling 1-866-297-3413. There may be situations when you are unable to set your PIN through the automated system. In this instance, please visit an RBFCU ATM to manually set your PIN. Can I use my card in my mobile wallet? Yes, our Mastercard credit cards are compatible with PayPal, Apple Pay®, Samsung Pay, FitbitPay™ and Garmin FitPay™. Click here for more information on mobile payments. You can also enroll in Mastercard Click to Pay which offers online, password-free checkout. You can learn more by clicking here. How do I add an authorized user? Please call our Member Service Center at 1-800-580-3300 to provide the necessary information in order to qualify an authorized user. All non-business Mastercard account authorized users must be members of the credit union. Click here to learn more about authorized users. -
New Credit Card Rules
WHAT YOU NEED TO KNOW: New Credit Card Rules The Federal Reserve’s new rules for credit card companies mean new credit card protections for you. Here are some key changes you should expect from your credit card company beginning on February 22, 2010. What your credit card company has to tell you When they plan to increase your rate or other fees. Your credit card company must send you a notice 45 days before they can increase your interest rate; change certain fees (such as annual fees, cash advance fees, and late fees) that ap- ply to your account; or make other signifi cant changes to the terms of your card. If your credit card company is going to make changes to the terms of your card, it must give you the option to cancel the card before certain fee increases take effect. If you take that option, however, your credit card company may close your account and increase your monthly payment, subject to certain limitations. For example, they can require you to pay the balance off in fi ve years, or they can double the percentage of your balance used to calculate your minimum payment (which will result in faster repayment than under the terms of your account). The company does not have to send you a 45-day advance notice if you have a variable interest rate tied to an index; if the index goes up, the company does not have to provide notice before your rate goes up; your introductory rate expires and reverts to the previously disclosed “go-to” rate; your rate increases because you are in a workout agreement and you haven’t made your payments as agreed. -
Chargeback Procedures and Fraud Prevention - Secure Credit Card Processing | E-Onlinedata
Chargeback Procedures and Fraud Prevention - Secure Credit Card Processing | e-onlinedata 0 Home Merchant Services Reseller Programs Current Resellers Customer Service Our Company Home > Customer Service > Chargeback and Fraud Prevention Customer Service FAQs Chargeback Procedures & Fraud Prevention PCI Data Security Our Commitment to Secure Credit Card Processing PCI Frequently Asked Questions Criminals and hackers are all too aware of the latest security measures that Visa and MasterCard are creating to control fraud and identity theft. Merchants must Chargeback and Fraud Prevention be alert and take extra precautions wherever possible, because they are financially responsible for fraudulent transactions, including those approved by Best Practices the cardholder’s issuing bank. e-onlinedata is committed to helping merchants Glossary of Terms control and prevent credit card fraud. Support Request Forms Page index: General Inquiry Chargeback Process Merchant Inquiry Preventing Chargebacks 12 potential signs of Card Not Present Fraud Privacy Policy Visa-MasterCard Card Not Present Fraud Prevention Tools Visa and MasterCard will allow any cardholder to chargeback a purchase if the customer can demonstrate to ANY degree that they have not received the products or services promised by your company in the quantity, quality and time frame promised. In other words, if your company promises product or services delivery on Tuesday, but the product or service is not delivered until Wednesday (a day late), that cardholder can probably charge that sale back with little you can do about it. Likewise, if the quantity or quality of products or services delivered are not exactly as described on your site or in other marketing materials, the cardholder will be allowed to chargeback the purchase. -
Mastercard International Security and Risk Management: Credit Card Fraud
Cornish, Delpha, Erslon / MasterCard International Security and Risk Management MASTERCARD INTERNATIONAL SECURITY AND RISK MANAGEMENT: CREDIT CARD FRAUD Michael Cornish Kathleen Delpha Mary Erslon Executive Summary Credit card fraud is a growing concern of global proportions. Resourceful criminals are finding creative ways to capture private credit card holder account and identification information, and are using this information for fraudulent acquisitions of everything from personal care items to cars to home loans. Because of the universal reach of the Internet, criminals are easily able to perpetrate their crimes from anywhere in the world. The costs of credit card fraud reach nearly U.S. $2.5 billion annually. Internet fraud alone accounts for nearly 3% of Internet sales, or 30 times higher than credit card fraud rates in the “physical world.” While consumers are generally held harmless for credit card fraud, the payment industry and merchants absorb the losses from fraudulent purchases, and its participants continually search for ways to detect and prevent them. MasterCard International, the licensor and franchisor of the MasterCard branded family of payment products, is appropriately concerned about credit card fraud, since MasterCard research shows that the majority of their cardholders are alarmed about credit card fraud and the risk to their personal and financial information. MasterCard and other credit card systems are susceptible to two general categories of threats for fraudulent activities: Internal threats and external threats. Internal threats are those that evolve from collusion within the credit card system itself. However, internal threats are often mitigated by following good employment practices such as conducting employee background checks, and implementing strong controls that prevent unauthorized access to sensitive information and tracking authorized access. -
A Quick Guide for Consumers on Credit, Debit, and Prepaid Cards
A Quick Guide for Consumers on Credit, Debit, and Prepaid Cards Credit Cards Debit Cards Prepaid Cards A credit card is a loan. A debit card is linked to your bank account There are a variety of prepaid cards, including and is issued by your bank. "general purpose reloadable" (GPR) cards which carry a brand of a card network (such as Visa or MasterCard) and can be used where What it is that brand is accepted. Payroll cards and gift cards are two other types of prepaid cards. When you borrow funds using a credit card, When you use a debit card, the money Prepaid cards, which generally allow you must pay the money back. You may spent is taken directly from your bank consumers to spend only the money deposited also have to pay interest if not paid in full. account. Debit cards may be especially onto them, can have a number of different Credit cards may be especially useful if you useful for small and routine purchases, but features. For instance, some gift cards may be want to pay for things when your bank they are considered less beneficial than used only at a single merchant; most GPR How it Works account balance is low or to take credit cards for major purchases or buying cards may be used to pay for purchases and advantage of a no-interest introductory items online because of the more limited access cash at ATMs. period. protections in cases of unauthorized transactions or disputes. Consumer Protections Available Your liability for losses is limited to a The maximum liability is $50 if you notify the Liability depends on the type of funds on the maximum of $50 if your credit card is lost or bank within two business days after card. -
Navy Federal Credit Union® Credit Card Application Disclosure
Navy Federal Credit Union® Credit Card Application Disclosure Page 1 of 2 Interest Rates and Interest Charges Variable Annual Percentage Rate (APR)1 Rates apply to purchases, balance transfers, and convenience checks. Platinum 5.99% to 18.00% GO REWARDS®2 8.99% to 18.00% cashRewards3 9.65% to 18.00% Navy Federal More Rewards American Express® Card 9.65% to 18.00% Visa Signature® Flagship Rewards 9.99% to 18.00% nRewards® Secured 18.00% This APR is based on your creditworthiness and will vary with the market based on the U.S. Prime Rate. Introductory APR for Platinum 0.00% introductory APR for 12 months* • Balance Transfers *Applies to balance transfers requested within 30 days of account opening. After that, your standard variable APR between 5.99% and 18.00% will apply. This APR will vary with the market based on the U.S. Prime Rate. Introductory APR for More Rewards 0.00% introductory APR for 12 months* • Balance Transfers *Applies to balance transfers requested within 30 days of account opening. After that, your standard variable APR between 9.65% and 18.00% will apply. This APR will vary with the market based on the U.S. Prime Rate. Introductory APR for GO REWARDS 1.99% introductory APR for 6 months* • Balance Transfers *Applies to balance transfers requested within 30 days of account opening. After that, your standard variable APR between 8.99% and 18.00% will apply. This APR will vary with the market based on the U.S. Prime Rate. Cash Advance APR1 2% above your variable APR.