International Student Guide
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Malaysia International Student Guide www.monash.edu.my Who is this handbook for? This handbook is developed specifically for international students enrolled at Monash University Malaysia. Along with other handbooks/guides that are given to you, this handbook provides useful information to help you settle in upon arrival on campus and begin to familiarise with the new environment. You will be able to find the most up to date information at http://www.monash.edu.my/student-services. We will also keep you informed of the latest updates and activities that are relevant to international students through various channels, such as emails, electronic notice boards, printed materials and social media. If you need any assistance throughout your studies at Monash University Malaysia, please feel free to contact us. The contact information can be found in this handbook. Who is this handbook for? This handbook is developed specifically for international students enrolled at Monash University Malaysia. Along with other handbooks/guides that are given to you, this handbook provides useful information to help you settle in upon arrival on campus and begin to familiarise with the new environment. You will be able to find the most up to date information at http://www.monash.edu.my/student-services. We will also keep you informed of the latest updates and activities that are relevant to international students through various channels, such as emails, electronic notice boards, printed materials and social media. If you need any assistance throughout your studies at Monash University Malaysia, please feel free to contact us. The contact information can be found in this handbook. C ontents Chapter 1 • Your studies ........................................... 17-20 Welcome to Monash University Malaysia 3 Research ............................................... 17 • International Student Support (ISS).................3 Additional support for research students ................................................ 18 Chapter 2 Coursework .......................................... 18 Getting settled ........................................4 Referencing .......................................... 19 • Checklist on arrival ......................................... 4 Plagiarism ............................................. 19 • Contacting your family .................................... 5 Getting academic assistance ................ 20 Telephones ............................................. 5 • Internet access on campus ......................... 20 Making international calls ........................ 5 • Where to get information? ...................... 20-21 • Finalising long-term accommodation ........... 6-7 For Monash Abroad and exchange Popular accommodation ......................... 6 students ................................................ 21 Other accommodation .......................... 6-7 For sponsored students ....................... 21 • Organising your finance ................................. 8 Banks ...................................................... 8 For students with disabilities ................ 21 • Medical insurance .......................................... 8 • Complaints, grievances and appeals • Transportation ........................................... 8-10 procedures ............................................. 21-22 Public transport: trains, LRT, • Security and safety on campus ................... 22 monorail BRT, buses and taxis ............ 8-9 • Keep connected with the University ............ 22 Sunway Shuttle Bus service ................... 9 • Student pass renewal .................................. 23 Canopy walk .......................................... 10 When and where to submit your Driving in Malaysia ................................ 10 application for student pass renewal? ... 23 Finding your way around Bandar Sunway • Monash University Malaysia (location map).. 24 and the Klang Valley ............................. 10 • Shopping for food and other items .......... 10-11 Shopping near campus ......................... 10 Chapter 4 Paying for goods ................................... 11 Life in Malaysia and Monash University Returning goods .................................... 11 Malaysia...............................................25 • Introducing Kuala Lumpur and Malaysia ..... 25 • Sports in Malaysia ....................................... 26 Chapter 3 • Eating out .................................................... 26 Starting Uni ..........................................12 • Languages in Malaysia ............................... 26 • Getting started checklist .............................. 12 • Support services and facilities ................ 26-27 • Managing your studies ............................ 13-15 Learning Skills ...................................... 26 Unsatisfactory academic progress ........ 13 International Student Pass ................... 27 Further support and advice ................... 14 International Student Support ............... 27 Enrolment ............................................. 14 Student Administration Services ........... 27 Graduate Research Students ............... 15 Career Centre ....................................... 27 Foreign sponsored students ................. 15 Health and Wellness Centre………...… 27 • Orientation ................................................... 16 Counselling Services ............................ 27 • Getting adjusted ...................................... 16-17 Monash University Student Association (MUSA) ................................................ 27 Monash University International Student Services (MUISS) ................................. 27 Monash University Postgraduate Association (MUPA) ............................. 27 1 1 Chapter 1 – Welcome to Monash University Malaysia Disability Support ................................. 27 Information Technology Services ......... 27 Library and Learning Commons ........... 27 Prayer rooms ........................................ 27 • Personal safety ............................................ 28 Home security ...................................... 28 Personal safety ..................................... 28 Public transport safety .......................... 28 Taxis ..................................................... 28 Road safety ........................................... 28 • What to do during an emergency ................. 29 • Emergency numbers .................................... 29 Monash University Malaysia emergency number ................................................. 29 International Student Support ............... 29 Emergency numbers in Malaysia ......... 29 Bandar Sunway Police Station .............. 29 Hospitals in the Klang Valley ................ 29 • Medical services ..................................... 29-30 Welcome to Monash University International Student Support Attending a hospital .............................. 29 General Practitioners (GPs) .................. 30 Malaysia (ISS) If you are unwell .................................... 30 Dental .................................................... 30 Welcome to Malaysia and Monash University The ISS section, which is part of Student Malaysia! This is the starting point of a new Experience, offers a wide range of services and and exciting period of your life, where there advice for international students. Our aim is to Chapter 5 are plenty of opportunities to learn and meet help you make the most of your time at Useful tips and additional information ....31 new people. No matter how excited you may be, Monash University Malaysia. Malaysian social culture ............................... 31 • your initial weeks in Malaysia can be Social customs ..................................... 31 overwhelming and intimidating at the same The ISS team provides you with useful advice and • Phone cards ................................................ 32 • Internet ........................................................ 32 time. You may feel unsettled and find yourself support on living in Malaysia and other general • Pos Malaysia ............................................... 32 missing your family and friends, or even your welfare matters. • Drinking water ............................................. 32 favourite food. Need not worry, it is quite normal • Foreign embassies, consulates and high to have these feelings. You will begin to feel at Monash University Malaysia has a lively and commissions in Malaysia ............................. 32 home and be part of this whole new environment diverse international student community. The ISS Protecting our environment .......................... 32 • very soon. team works closely with the international student association and international students. We The campus is home to students from over 60 encourage you to participate in the many activities nationalities. You are encouraged to actively and programs that are organised for you, as this will engage with the diverse student community and help you adjust quickly to your new life and have a enrich your experience at Monash University great university experience. Malaysia. If you have any queries, or need help in anyway, This handbook aims to provide you with the please get in touch with the ISS team. Our office information that you need to help you settle at is located at Level 2, Building 2. We look forward Monash University Malaysia and adjust to life to meeting you in person. Alternatively, you may in Malaysia. write to [email protected]