Sustainability Report FY 2018-19 INDEX

Corporate Information Carbon Management 33 Message from COO 04 Transportation Initiatives 35 Report Profile 05 Water Management 37 Company Profile 06 Symbiosis with nature 40 Green Purchase 44 Division of Godrej & Boyce 08 Product Stewardship Godrej Interio Timeline 09 Life Cycle Approach 49 Product Offerings 11 Product Certifications 54 Network & Reach 16 Work Environment @ GI Manufacturing Capabilities 17 Work @ Godrej Interio 57 The year that was Safety @ Godrej Interio 60 Stakeholder Engagement 19 Growth @ Godrej Interio 62 Materiality Matrix 21 Diversity & Inclusion 65 Maintaining the leadership 24 Community Connect position Wellness@Work 70 Godrej by Numbers 25 Community Development 72 Environment GRI Index 78 Energy Management 28 Renewable Energy 32

CORPORATE INFORMATION

Message from COO

Ready to reboot – at all times sustainable products and processes. As 's GreenCo rating in FY 18-19. Godrej Interio is committed to creating better living largest manufacturer of furniture, we understand our This report presents our key initiatives towards and working spaces, and doing it responsibly. Our role as a thought and action leader. We have greater sustainability. As we continue to invest in focus last year was to 'Go Big, Be Different'. achieved the distinction of becoming the first Indian people, products and processes, we firmly believe in furniture company to have received GreenPro During the year, we made an impressive dent in new being strategic contributors towards a greener, certification for our products. areas of business we ventured into, scaled new more sustainable tomorrow. heights and also achieved great success. While In FY 18-19, our Good & Green product range In the coming year, we invite all our stakeholders to there were some challenges along the way, it is contributed to 41% of the revenue as against target gear up for change. Today, in our daily operations, important that we did not let challenges side-track of 25%, with our green product count reaching 89 we must be open to learning the new, embracing us. We kept our eyes on our Vision, letting it lead us compared to 68 in the previous year. We look the smartest, and be ready to commit to excellence. on the right path at all times. forward to crossing the 100-product mark in FY 19- Growth is a combination of agility and stability. Let 20, giving our customers a truly wide choice of One of our Good & Green goals is to contribute these values be our guiding lights as we Adapt, environmentally safe products and materials. substantially to Creating a Greener India. Addition Challenge and Excel on our journey towards a of two new manufacturing facilities did slow down As an organization, we have always believed that greener, diverse and more inclusive tomorrow. our progress in this area during FY 17-18, but our true growth is achieved when all stakeholders With best regards, numbers have improved considerably in FY 18-19, experience growth. Accordingly, Godrej Interio keeping a special focus on efficiency improvement nurtures various initiatives for its employees, projects. And I am happy to report, we are back in communities and even partners. alignment with 2020 Roadmap of achieving Good & We have continued our pioneering GreenCo SME Green goals. The perseverance in energy Cluster initiative, where we work closely with our management has elevated our Shirwal unit to SME vendors, bringing them on board and in Anil Mathur become “National Energy Leader”. alignment with our larger vision as an organization. COO, Godrej Interio While being a responsible corporate citizen is an I am happy to share that in addition to 8 vendors obligation today, we believe it is also a great certified in previous years, 4 more suppliers of opportunity. Today, the customer demands Godrej Interio have successfully attained the

GRI Standards on this page: GRI 102-14 Godrej Interio, Sustainability Report 2018-19 04 CORPORATE INFORMATION

Report Profile & Scope

The Brighter Tomorrow report this year has been This report covers information for Financial year Godrej Interio published its last sustainability report prepared in accordance with the Global Reporting 2018-19 (1st April 2018 to 31st March 2019) about all in the year 2018 and aims to publish it annually. Initiative (GRI) Sustainability Reporting Standards: Godrej Interio's products, processes, plants & people, Relevant information and data for the report is Core option. This year’s report has not sought any with the mention of a few processes and activities collected periodically from the concerned external assurance. governed and controlled by parent company, Godrej departments and reported through multi-level & Boyce Mfg. Co. Ltd. dashboards for all plants as well as common Godrej Interio's materiality matrix has been prepared functions. The data presented is verified through to identify key issues to be responded to as a part of The Materiality of specific topics and indicators has regular internal audits. the company strategy. This report explores how GI been determined by using internal and external fulfills stakeholder and environmental responsibilities conventions including: through a combination of forward looking strategies  United Nation Global Compact Principles on In case of queries, clarifications or suggestions, and robust processes. This report aims to provide the Environment , Human Rights and Corruption readers with a balanced and reasonable contact: Mr. Raviprakash R. Gupta, representation of GI’s contribution in the area of  World Business Council for sustainable Godrej Interio Division, sustainability. development's focus area. Godrej & Boyce Mfg. Co. Ltd, Plant 13 A,  India GHG Program Pirojshanagar, Vikhroli, – 400079, India. While applying the reporting principles approach, an  CII Mission for Sustainable Growth attempt has been made to address all the relevant  CII India business and biodiversity initiative [email protected] and applicable standards. The appropriate topics  Corporate Social Responsibility reporting, and standards in addition to those emerging from Business Responsibility reporting, Stock Exchange the materiality matrix are selected based on their Board of India significance for the economic, environmental and  Sustainability Challenges facing our business social performance of the company and its identified through our Risk Management substantial influence on the assessment and processes decisions of stakeholders.  Godrej Core values and internal management systems

GRI Standards on this page: GRI 102-46, 50, 51, 52, 53, 54 Godrej Interio, Sustainability Report 2018-19 05 CORPORATE INFORMATION

Godrej & Boyce Mfg. Co. Ltd.

Unlocking creating toilet soap from vegetable SHAREHOLDING: The Early Beginnings oil. His brother Pirojsha Godrej Since its inception, the Company is carried Ardeshir's dream forward, controlled by the The beginnings of Godrej leading Godrej towards becoming a based in Mumbai, India. Its shares & Boyce as an vibrant, multi-business enterprise. are not listed on any Stock Exchange. About 24% of the Pirojsha laid the foundation for the organization are traced Company's share capital is held by sprawling industrial garden back to 1897 – the year Pirojsha Godrej Foundation, a public township now called Pirojshanagar charitable trust. young Ardeshir gave up in the suburbs of Mumbai, where the law and turned to lock- has its headquarters. BOARD OF DIRECTORS: Mr. , Mr. , Today, Godrej & Boyce Mfg. Co. Ltd., making. The young Mr. , Mr. Kavas Petigara, the holding company of the Godrej innovative thinker was Mr. Vijay Crishna, Group, has grown to have 14 diverse Mr. Navroze J. Godrej, business divisions offering consumer, committed to give the Mr. Pradip Shah, Mr. Anil Verma, office and industrial products and society products that Mrs. Anita Ramchandran, services of the highest quality to Mr. Keki Elavia, Mrs. Nyrika Holkar. served their needs and every corner of India as well as met the highest standard across the globe. REGISTERED OFFICE ADDRESS Godrej & Boyce Manufacturing not just in India, but Company Limited, across the world. INCORPORATION: Pirojshanagar, Vikhroli, Established in 1897, the Company Mumbai - 400079, India. Ardeshir went on to make safes and was incorporated with limited www.godrejandboyce.com security equipment of the highest liability on March 3, 1932, under the order, stunning the world by Indian Companies Act, 1913.

GRI Standards on this page: GRI 102-1, 3, 5, 18 Godrej Interio, Sustainability Report 2018-19 06

GODREJ INTERIO

A Division of Godrej & Boyce

Godrej Interio Godrej Interio, one of the largest technology. Godrej Interio pursues sustainability. To that end, all its Strategic Business Unit of Godrej excellence with a special focus on products are manufactured with Transforming lives & Boyce, is also India's premium health and ergonomics. Be it office, minimalistic effects on the furniture brand in both home and home or other specialised environment, thus lessening the institutional segments with a strong application, it has the entire range carbon footprint. Usage of eco- commitment to sustainability and under one roof. Two new Business friendly materials; setting up of less centre of excellence in design, Lines, viz. AV Solutions and Vending polluting and consuming processes; manufacturing and retail. Services, earlier with Godrej Prima eco-friendly packing and Enabling people were merged with GI in FY 17-18 to transportation; and finally The company aims to transform to confidently leverage the synergies and provide recycling/re-use of used furniture spaces with its smart furniture to end-to-end workspace solutions. and scrap shows the company's create brighter homes and offices express commitment to “Talk Green, Walk with products having the highest This major furniture brand cares for themselves. Green”. design quotient that combine the environment and strongly aesthetics, functionality and advocates the policy of

Establishing MISSION VISION VALUES conditions that proactively Enriching life by Godrej - the choice Trust, Integrity, Respect, promote transforming home for home and Environment, To Serve and workspaces workspace solutions well-being.

GRI Standards on this page: GRI 102-1 Godrej Interio, Sustainability Report 2018-19 08 GODREJ INTERIO

Ninety Six years of Godrej in Furniture Business

2000 2004 Forays into “Interiors” Business Execution of 2008 Introduces Home Furniture 25000 School Project Saksham' range desk cum bench - Working with order for Suppliers on Cost Afganistan Down - Value 1955 1996 Engineering 1923 1937 Manufactures and Launch of 2002 Launch of introduces Steel influencer Manu- Office Seating Forays into doors and windows, management factures furniture campaign on Laboratory Multiflex Storage ISO 9001 program first Steel manu- Health Solutions Cupboard facturing System certification platform

1935 1952 1997 2001 2003 2009 Establishment Commences Manufacturing 1984 Launches new Manufactures 13,000 Amalgamation of Seating Plant at manufacture of Storwel Starts cupboard cupboards for UNICEF of Storwel & Bhagwanpur of Hospital starts manufacture of “Centurion” to support cyclone hit Furniture 2006 Beds and Open Plan to celebrate Orissa Business Formal TOC implementation Library stacks Godrej for OPOS Office System Launches “i-Space” - launch of Centenary (OPOS) Children's furniture brand - Product testing and Godrej Certification for AFRDI Interio Launch of Mattress range won the Elle Décor International Design Award

GRI Standards on this page: GRI 102-10 Godrej Interio, Sustainability Report 2018-19 09 GODREJ INTERIO

Ninety Six years of Godrej in Furniture Business

2012 2014 2016 2018 2010 Design HQ: with Start of GreenCo journey GreenCo U&US design Studio CII Exim Bank Award for Designer Anita Platinum rating Launch BIFMA level 2 Gold Business Excellence (Award) Dongre ISO 50001 certification Certification for for Shirwal Plant Shirwal phase 2- CII- IGBC Greenguard, 'India Design Mark' for Vikhroli plants Wish Start of laquaring Green Factory Rating- Platinum certification of Launch at 'Better Installation of IGBC gold rating for line at Shirwal Level products tomorrow' plant & store Phase 2 Good & Green Policy Producer gas unit Merger of 2 business lines - Sustainability Installation of at Bhagwanpur Establishment of AV Solutions & Vending Services Wellness report Manufacturing solar panels at Merger of Mercury campaign Establishment of Haridwar plant Leadership award Shirwal plant and Mfg. Co. Ltd., Chennai Shirwal Factory Superbrand Mark Business Excellence Vikhroli office GreenPro certification for Upload and journey begins digital studio of U&US at Acquisition of Transform ‘Wish'and 'Reason' Kharghar, 2 India Circus campaign

2015 BEE 5 star 2019 2011 2013 2017 GreenPro certification for 24 GreenCo Gold rating and Comfy Meter, for mattress Asia's most Institutional products certification for IGBC ISO 50001 promising brands Tie -up with Knoll & ITOKI Greenguard Shirwal & Vikhroli Plant platinum certification 4 vendors GreenCo certified award certification for for Shirwal. Greenguard certification for TPM excellance award rating CII “National Energy Leader” Room planner Home Furniture Chairs for Vikhroli unit for Interio Launch of award for Shirwal plant software at the Greenguard Head Office GreenCo cluster CII Design Excellence Award BIFMA level 2 Gold Best Energy Efficient COCO showrooms certification for Building at for 8 suppliers. Chrysalis Sizzle Dinning Table Certification for Organization-Appreciation GRIHA certification Education Vikhroli ACE and VERSA chairs Award for Shirwal Plant Launch of DOCO stores Furniture Model school CSR Limca Book of Records: Best Environmental Practices- project at Shirwal Manufacture of India’s longest Innovative Project Award for mattress:100 feet long Green Supply Chain

GRI Standards on this page: GRI 102-10 Godrej Interio, Sustainability Report 2018-19 10 PORTFOLIO

Products and Services

Interio offerings consist of : Products • Services • Brand Association Godrej Interio is constantly striving to improve its design and manufacturing processes, aiming to create offerings for brighter living and brighter workspaces.

PRODUCTS

Home furniture  Bedroom furniture  Living room furniture  Kitchens  Dining room furniture  Mattresses  Home storages Institution furniture  Seating systems  Cabin desks & executive desks  Education furniture  Open plan office systems  Storages  Laboratory furniture  Healthcare furniture

SERVICES

 Interiors solutions  Marine accommodation solutions  AV solutions  Vending services

BRAND ASSOCIATION

 U & US (Home Design Studio)  India Circus  Script

GRI Standards on this page: GRI 102-2 Godrej Interio, Sustainability Report 2018-19 11 PORTFOLIO

Products and Services

Home Furniture Living Room Furniture Godrej Interio Home Furniture designs aspire not merely to bring The Living Room furniture range alive your spaces, but to inspire a change in the way you live. With is designed to amplify a family's striking designs and a unique style, every piece created not only most memorable moments. lives up to your expectations but also does its part to transform Every piece is functional yet lets every aspect of your life you experiment with your interior decor.

Bedroom Furniture Dining Room Furniture Home storages Godrej Interio's Bedroom range Aesthetically and functionally The wide range of has been masterfully crafted to designed, GI's range of tables Godrej Interio make every moment you spend cater to every need. They host cupboards ensures in it relaxing and energizing. It the warmest moments and maximum utilities is a range that refreshes and most delectable family dining with minimum rejuvenates. experiences. efforts. With classy looks, organized shelving and easy Mattresses Kitchens to operate Designed with a fine balance of Godrej Interio offers a kitchen mechanisms, these material to ensure good range that can be moulded to home storages comfort and right posture, fit in with every style of cooking. guarantee clutter Godrej Interio range of With a place for every item, free solutions for mattresses assures a good these kitchens make sure your your homes. night's sleep for years. cooking experience is hassle free.

GRI Standards on this page: GRI 102-2 Godrej Interio, Sustainability Report 2018-19 12 PORTFOLIO

Products and Services

Institution furniture Open Plan Office Systems The office furniture range is designed to optimize space and increase The expertise of designers, convenience through thoughtful features and technological innova- architects and work-flow experts tions. The aim is not just to make workspaces but to transform them. has led to a range of ergonomic, technology-integrated office Seating Systems solutions catering to every Godrej Interio has a vast range of executive need, at each rung of highly evolved seating systems the corporate ladder. that are designed around sound Health Care principles of ergonomics, proper Furniture postures and wellness. Healthcare spaces today demand Cabin desks & Executive desks Education furniture highly responsive Godrej Interio offers a wide The Godrej Interio educational and supportive range of office desks, furniture range is designed to furniture solutions. To integrated cabin modules and support and supplement meet the changing suites designed for comfort and modern teaching scenario of utility at work. methodologies and formats. healthcare spaces as they transition from curative to Storages Laboratory Furniture preventive zones, Today, storages are an integral GI offers world-class laboratory Godrej Interio has element in design of work- furniture for modern researchers. developed solutions spaces. GI’s storage options Sturdy and contemporary, it is to all application not only match with & enhance engineered precisely to meet areas within this the office decor, but also multi- exacting needs, making it the arena. task with effortless ease. perfect for any laboratory.

GRI Standards on this page: GRI 102-2 Godrej Interio, Sustainability Report 2018-19 13 PORTFOLIO

Products and Services

Services Interior Solutions Marine Accommodation Solutions AV Solutions Godrej Interio offers turnkey interior solutions and Godrej Interio has developed solutions for the most This is the business of Audio Visual Products & design consultancy. The execution is handled by a challenging interior spaces – Interiors of commercial Solutions that seamlessly integrate audio, video, team of architects, designers, project managers and ships. It has on-board a team of capable designers, display, lighting equipment, system controls etc. for contractors with vast experience. engineers and contractors ready to transform the life applications such as board rooms, auditoriums, of sea-farers with well designed bright and safe digital class rooms, experience centers, etc. spaces.

GRI Standards on this page: GRI 102-2 Godrej Interio, Sustainability Report 2018-19 14 PORTFOLIO

Products and Services

Services Brand Association Vending Services U&US Script This is the business of beverages through vending The U&US venture offers an innovative concept of At Script, the focus is on rethinking how furniture & machines addressing the Out-of-Home (non 'design customization', right down to the last detail décor can be designed to bring more meaning into HORECA: Hotels, Restaurants, Cafes) segment in by offering customers a chance to create their own how we live, work and play at home. It is a new India. furniture. This revolutionary offering combines user imagination of living at home, with contemporary ideas with the company's furniture design and design that is adaptive, delightful and distinctive. execution expertise using state-of-the art technology.

India Circus India Circus aims to increase Godrej Interio's foothold in the lifestyle vertical and offers contemporary and affordable home decor and personal accessories such as mugs, cushion covers, gift items, photo frames, to name a few.

GRI Standards on this page: GRI 102-2 Godrej Interio, Sustainability Report 2018-19 15 GODREJ INTERIO

Network & Reach

An emotional connect across India Channels A 122 year old brand, Godrej reaches out In India, Godrej Interio has developed to families, companies and businesses in & maintains a vast network of channel the urban areas, far flung towns and rural partners & distributors. These include: areas across India. A household name 800+B2B DEALERS today, the company is constantly striving ACROSS ALL MAJOR CITIES OF INDIA to meet the expectations of every new CHANDIGARH DELHI generation. NCR COCO 53 STORES Changing homes & businesses across LUCKNOW Company owned, Company operated the world JAIPUR PATNA GUWAHATI On the global front, Godrej Interio reaches DOCO STORES out to customers across different AHMEDABAD BHOPAL 45 Dealer owned, Company operated continents. The Godrej brand makes its KOLKATA B2C 900+ Dealers & 2000+ Retailers presence felt globally with exports to New BHUBANESWAR Zealand, Australia, Indonesia, Sri Lanka, SCRIPT STORES MUMBAI Nepal, Bangladesh, Middle East, North 2 1 BANGALORE, 1 DELHI PUNE Africa, Nigeria, Ghana, Kenya, Uganda, HYDERABAD Rwanda, Tanzania, Malawi, Mozambique, Zambia, Spain, Canada, Jamaica, U & U S BANGALORE Trinidad, Puerto Rico, Panama, UK, 7 STUDIOS CHENNAI 17 Branches Bhutan, Mauritius, Haiti & Dominican 1 Mumbai, 1 Thane, 1 Navi Mumbai, 2 Pune, 1 Hyderabad, 1 Bangalore Republic. 5 B2B DISPLAY CENTRES KOCHI Further GI has an online presence MUMBAI | PUNE | BANGALORE | DELHI | CHENNAI through E-commerce market places like 1 KNOWLEDGE CENTER 1 EXPERIENCE CENTER Flipkart, Amazon and Pepperfry. MUMBAI DELHI

GRI Standards on this page: GRI 102-6, 7 Godrej Interio, Sustainability Report 2018-19 16 GODREJ INTERIO

Manufacturing Capabilities

H.O - MUMBAI PLANT SHIRWAL PLANT BHAGWANPUR PLANT HARIDWAR PLANT BHIWANDI PLANT INTERIO CHENNAI Address: Plant - 13 & 14, Pirojsha Nagar, Address: Gat No. 1267, Address: Khasra No. 174, Address: Plot number - Address: Office and Address: D3, Phase II, Vikhroli (East), Mumbai - 400 079, Shirwal - Palshi Road, 15th Mile Stone, Village - 13 & 25, Sector - 4, BHEL Factory I-4, Saidhara MEPZ-Special , India. Village Shirwal, Taluka Raipur, Pargana - complex, SIDCUL, Warehousing and Logistic Economic Zone, Khandala, Dist. Satara – Bhagwanpur, Roorkee – Haridwar - 247 663, Park, Village Kuska Tambaram, Chennai - Products: 1. RTA (Ready to Assemble) 412 801, Maharashtra, India 247 667 , India Borivali, Taluka Bhiwandi, 600 045, India and welded metal furniture Dist Thane - 421 308, 2. Healthcare and seating furniture Products: Wooden home Products: Seating and Products: Mattresses, Sofa Products: Office Steel Maharashtra India products and system Tubular products and Seating products Storage systems – Processes: 1. Metal forming, welding, furniture Products: System furniture Filing cabinets, assembly and powder coating Processes: Foam molding, Processes: Polyurethane & storages Cupboards and 2. Metal forming, pipe bending, welding, Processes: Wood working - tube working - fabrication continuous foaming Lockers assembly, powder coating, foaming & lamination, membrance and powder coating, process, foam rebonding, Processes: Component upholstery pressing, lacquering, sheet upholstery and assembly mattress quilting and aggregation & packing Processes: Sheet metal working - fabrication finishing. Sofa making metal fabrication, Plant Certifications: ISO 9001, Plant Certifications: Plant Certifications: and powder coating frame making, upholstery powder ISO 14001, ISO 13485, ISO 9001, ISO 14001, ISO 9001, ISO 14001, & injection moulding coating and Packing ISO 45001, ISO 50001, Plant Certifications: ISO 45001 ISO 45001 GreenCo GOLD, TPM ISO 9001, ISO 14001, Plant Certifications: Plant Certifications: ISO 50001, ISO 45001, ISO 9001, ISO 14001, SEDEX GreenCo PLATINUM ISO 13485, ISO 45001

GRI Standards on this page: GRI 102-4 Godrej Interio, Sustainability Report 2018-19 17

THE YEAR THAT WAS

Stakeholder Engagement

INTERNAL STAKEHOLDERS Godrej Interio has GI has identified, prioritized the key stakeholders and regularly engages always taken into with them through varied GI INTERNAL EMPLOYEES DEPARTMENTS EXTERNAL STAKEHOLDERS consideration the various mechanisms, such as: internal & third party surveys, regular meets, focus communities it touches group discussions, co-creation and grown together. platforms, industry associations, etc. GOVT. AGENCIES PARTNERS

Today, stakeholder engagement is a COMMUNITIES GI broadly defines stakeholders as crucial element for GI’s future CONTRACTORS CUSTOMERS those groups or individuals who can business plans and strategies. The be expected to be significantly CARPENTERS, MANUFACTURING various modes of connecting, having TECHNICIANS NEIGHBORHOOD affected by Godrej Interio's a dialogue with the stakeholders activities, products and services. In within and outside the organization return, their actions, views and enables the company to gain an INTERNAL DEPARTMENTS GOVT. AGENCIES Dealers / Franchisee CMD, ED PARTNERS Retailers / Non Branch Town expectations can be expected to understanding of their needs and Commercial Key Suppliers Franchisee (NBTF) affect the ability of GI to successfully expectations, aids in identifying and Corporate P & A ASPs CONTRACTORS implement its strategies and achieve Godrej Infotech Consultants managing risks, in building trust and Service Contractors Corporate Safety [Design/ Management] its objectives. strong relationships over time. It Manpower Contractors Corporate Finance Architects and Facility helps to explore ways to improve the COMMUNITIES Godrej Interio’s concern for its Locks Managers organisation's overall performance. Godrej Tooling Technology Partners, Carpenters, various stakeholder communities has Corporate Procurement Logistics Partners FST Technicians, Vending long been part of Godrej culture and Corporate Legal Machines Technicians CUSTOMERS Export Manufacturing - Villages has been brought into mainstream End Customers B2B SMG around locations focus as a key strategy to evolve a End Customers B2C sustainable organization in the GI EMPLOYEES International Customers GI Management Staff Channel Partners recent years. Workmen

GRI Standards on this page: GRI 102-40, 42, 43

Godrej Interio, Sustainability Report 2018-19 19 THE YEAR THAT WAS

Stakeholder Engagement Matrix

Regular interaction with the stakeholders has resulted in the conceptualization & implementation of major improvement projects related to: Stakeholder Investors Internal Employees End Supply Chain Other Government Communities Departments Customers – Partners – Partners – Agencies  Risk Management Corporate B2B, B2C, Dealers, Architects,  Cyber security, Data security procurement, International Franchisees, Design common Retailers, Consultants,  Product range enhancement Suppliers Technology services,  Richer consumer experience IT services & Partners internal suppliers  Synergized Godrej-wide offering

Formal Annually / Quarterly / Annually Annually / Annually / Annually / As & when Once in 2 for B2B and B2C customers Engagement Quarterly / Monthly Quarterly / Quarterly / Quarterly / required years  Retail expansion & e-commerce Frequency Monthly Monthly Monthly Monthly  Supply chain sustainability Formal Annual Monthly Employee Customer Branch Technology Meetings and Society need measures Modes of Business plan business feedback needs and Dealer partner Visits assessment  Talent management Interaction presentation, reviews survey expectation conferences, meets, and Business survey, Priority Influencer perception  Integrated community reviews, Customer Dealer Meets, management surveys, development Good satisfaction Annual programs, Community and Green survey, business Design meetings Most of these projects have been reviews, Design planning review initiated based on specific Design validation discussions, meetings stakeholder feedback in this regard. reviews, studies, Key Key supplier General account meets, New Management feedback, product council Customer development reviews meets meetings

GRI Standards on this page: GRI 102-40, 42, 43 Godrej Interio, Sustainability Report 2018-19 20 THE YEAR THAT WAS

Materiality Matrix: Measuring what matters

G&B conducted the act on those issues that are highest priority for the business. With new stakeholder campaigns, public policy debates, standards, regulations, and global events, the universe of potential "material" issues is growing. materiality assessment study in year 2019 in line For the current reporting cycle, a phase-wise approach was adopted to conduct the materiality assessment for the company. The procedure below depicts the steps taken to identify material issues for G&B: with GRI standard. The process included MATERIAL ISSUES SURVEY: PROCESS AT A GLANCE engaging with external & IDENTIFICATION INPUTS FOR STAKEHOLDER OF MATERIAL RISK ASSESSMENT MATERIALITY INTERACTION internal stakeholders. It TOPICS TOOL was executed through a third-party sustainability The universe of material The risks were identified based on an Stakeholder interactions Based on the information topics was identified by internal assessment conducted by G&B. The with several groups such gathered from the expert. referring to the following: identified risks were as follows : as GMC Members, previous steps, data was  Megatrends  Losses due to potential erosion in land/ Suppliers, Customers, entered in the materiality The objective of the Materiality  Peer group land value due to regulatory, Industry Association and assessment tool to get Dealers were conducted. assessment study was to obtain a  G&B past reports unauthorized access the outcome  The objective was to  Non-compliance to regulatory first-hand understanding of what Calibration with G&B understand the issues were of concern to the various Sustainability Team requirements leading to legal & reputational implications stakeholders' point of stakeholders and their specific view on G&B's economic,  Loss of business/market share because importance. social and environmental of on the Godrej brand due to quality, performance social media negative mentions etc It provides a tool for prioritizing and  Business disruption to ineffective Crisis helps a company better understand management framework leading to Ioss the sustainability landscape, which of revenue & profitability enables the Company to focus and  Changes in Government regulations might force a change in processes which will pose a risk of disruption in operations & associated costs

GRI Standards on this page: GRI-102-47, 103-1 Godrej Interio, Sustainability Report 2018-19 21 THE YEAR THAT WAS

Materiality Matrix: Measuring what matters

ECONOMIC The outcome of this materiality assessment study shows that a total of 25 issues were identified which are shown in the matrix below. The material issues have been grouped into 3 focus areas: Business Sustainability, Environmental  Economic Performance Sustainability & Social Sustainability.  Indirect Economic Impacts  Procurement Practices  Anti-corruption Child Labor Anti-corruption Energy Occupational Health and Safety ENVIRONMENTAL Training and Education  Materials Economic Performance Emissions  Energy Forced or Compulsory Labor Water  Water Local Effluents and waste Diversity and Equal Opportunity Communities  Emissions Marketing & Labelling  Effluents and Waste Non-discri- Procurement Practices  mination Environmental Compliance Freedom Employment  Supplier Environmental Biodiversity of Association Materials Socio-economic Compliance Assessment Customer and Collective Environmental Compliance Privacy Bargaining Indirect Economic Impacts SOCIAL Supplier Environmental Customer Health and Safety  Employment Assessment  Occupational Health and Safety  Training and Education  Non-discrimination STAKEHOLDERS TO IMPORTANCE  Freedom of Association and Collective Bargaining  Local Communities  Marketing & Labelling  Socio-economic Compliance IMPACT ON G&B

GRI Standards on this page: GRI-102-47, 103-1 Godrej Interio, Sustainability Report 2018-19 22 THE YEAR THAT WAS

Materiality Matrix: Measuring what matters

The following table lists the material issues, its definitions, the stakeholders impacted and the boundaries which are significantly impacted by the material issues. Material Issue Definition Stakeholders Impacted Boundaries Significantly impacted Economic Performance Key economic performance parameters of the Company, covering the direct economic Senior Management, Shareholders, Within and Outside G&B value generated & distributed Investors, Employees, Suppliers, Community

Indirect Economic Indirect impacts of business related activities and investments on the community, including: Senior Management, Shareholders, Within G&B Impacts • Improved infrastructure • Enhanced economic development • Better job opportunities Investors, Employees, Community Procurement An organisation's support for local suppliers & how the organisation's procurement practices (such Suppliers, Community Within and Practices as the lead times it gives to suppliers) cause or contribute to negative impacts in the supply chain Outside G&B Anti-corruption Ensuring prevention of corruption while dealing with all internal and external stakeholders, Senior Management, Shareholders, Within G&B including training and awareness about the same Investors, Employees Materials Input materials used in the operations, including those used for packaging Shareholders, Senior Management, Community Within G&B Energy Energy management in the organisation, including steps taken to reduce Shareholders, Investors, Community, Within and the energy intensity Industry Associations Outside G&B Water Water management in the organisation, including steps taken to recycle water and reduce Shareholders, Investors, Community, Within and the water intensity Industry Associations Outside G&B Emissions GHG and other significant air emissions generated due to operations and the steps taken Shareholders, Investors, Community, Industry Within and to reduce the same Associations Outside G&B Effluents and Management and disposal of effluents (liquid waste) and solid waste generated due to the Shareholders, Investors, Community, Within and Waste operations, including hazardous as well as non-hazardous waste Industry Associations Outside G&B Environmental Compliance Compliance with all applicable environmental laws Shareholders, Investors, Suppliers, Dealers, Community Within and Outside G&B Supplier Environmental Incorporation of supplier environmental practices in the supplier Shareholders, Investors, Community, Within and Assessment assessment process Suppliers Outside G&B Employment Permanent and contract workforce of the organisation, approach Senior Management, Employees Within G&B towards local employment and benefits provided to it Occupational Health Ensuring health & safety of all individuals at the workplace through Senior Management, Employees and Within and and Safety risk assessment, regular trainings and awareness sessions Community Outside G&B Training and Education Skill upgradation, continuous learning and performance review for the workforce Employees, Suppliers Within G&B Non- An organisation is expected to avoid discriminating against any person on any grounds, Senior Management, Within and discrimination including avoiding discrimination against workers at work. It is also expected to avoid Shareholders, Outside G&B discriminating against customers with respect to the provision of products and services, Investors, Employees, or against any other stakeholder, including suppliers or business partners Suppliers, Dealers

GRI Standards on this page: GRI-102-47, 103-1

Godrej Interio, Sustainability Report 2018-19 23 THE YEAR THAT WAS

Maintaining the leadership position

GI demonstrates its high quality products achieved a revenue growth of 8.5%. best and new technologies in - Customization for personalization manufacturing, customer This was possible due to aggressive leadership position with - Innovation to offer never-before experience, e-com; and stays customer retention and acquisition 16% share in DOSS products / features in Indian committed to Good & Green Vision drives, foray into new markets along markets with a strong belief that these with fixed cost control and many (Desking, OPOS, Seating - Channel expansion and initiatives will lead to reduced reduction initiatives, ranging from & Storage) market and operational management operating costs and enhanced employee productivity improvement - Integration of green and safety customer satisfaction in the future. 6.1% share in organized measures, transit damage reduction, aspects to ensure well-being of energy cost reduction, raw material In conjunction with its vision of Home Furniture market. people and planet. cost reduction to business travel “Brighter living” for all stakeholders, One of the largest organized players GI has continued to generate a net cost optimization. GI has developed a long term vision in the Indian furniture industry, surplus of Rs. 110+ crores; 5 to 7% for for playing an active role in creating Godrej Interio faces competition in With a tight control on fixed costs, the past 3 years. In last year, GI a more inclusive and greener India. the domestic markets from the company continues investing in upcoming foreign players with international design, technology and Godrej Good & Green Vision scale as well as small-time local Beyond Business: Building a more Inclusive and Greener India players having a definite cost advantage. Ensuring Innovating for Good Employability Creating a Greener India & Green Products

To create a niche for itself, GI uses a By 2020, Godrej Train 200000 rural & urban Achieve 25% reduction in Energy Have a third of its portfolio multi-pronged strategy of: & Boyce will… youth in skilled employment Consumption, Zero Waste, Carbon revenues comprising Good and / or - In-depth consumer research on Neutrality, Positive Water Balance Green Products and Services & 30% Renewable energy product offering, lifestyle relevance By 2020, Godrej Train 15000 rural and urban Achieve 45% reduction in specific energy Have a third of its portfolio and user experience Interio will… youth in skilled employment consumption, 50% reduction in specific revenues comprising Good and/or - Rigorous multi-gate new product by 2020 water consumption and 15% use of Green Products and Services development process to ensure renewable energy

GRI Standards on this page: GRI 201-1, 102-7 Godrej Interio, Sustainability Report 2018-19 24 THE YEAR THAT WAS

Godrej Interio by Numbers

ASPECT IMPACT

Showroom area in Sq.ft. PLANT PRODUCT LOCATIONS 6 13 LINES 2,63,541 Energy Consumption 172 TJ 7 PLANTS 4 800+ Solution Downstream Channel Partners: Water + 1 AGGREGATION CENTRE offerings Consumption 1,11,776 KL

Plant area in Sq.ft.: Dedicated Dealer COCO Owned Company 53 Operated 45 10,99,000 Company owned Company showrooms DOCO operated showrooms GHG Scope (1 &2) emissions 18,778 MT CO2 115 1678 424 KEY SUPPLIERS Management Employees Workmen Employees

*Value as on 31.3.2019

GRI Standards on this page: GRI 102-7, 8, 9, 302-1 Godrej Interio, Sustainability Report 2018-19 25 THE YEAR THAT WAS

Godrej Interio by Numbers

VALUE ADD & CONSERVATION MEASURES AWARDS

PRODUCT Specific GHG emissions reduction: DMA ASIA ECHO India 28,44,558 VOLUME 37% OVER Awards 2018 (GOLD) Design Mark granted to 2 products, 89 GREEN Baseline 2010-11 DMA ASIA, September 2018 2018-19 PRODUCTS Suppliers are ISO Reader’s Digest CII Design Good & Green Revenue 38 14001 certified Share of 41% Most Trusted Excellence of total turnover Suppliers are Brand 2018 Award 13 GreenCo certified Motion chair range Specific Energy Reduction Reader’s Digest, May 2018 41% OVER Baseline 2010-11 Local Superbrands 2017 73% Purchase Superbrands India, Specific Water Reduction September 2018 36% OVER Baseline 2010-11 3358 Experts’ Choice 13% People directly Award 2018 Share of Renewable Energy benefited in Locator, March 2019 *Value as on 31.3.2019 Social Programs

GRI Standards on this page: GRI 102-7, 8, 9, 302-1 Godrej Interio, Sustainability Report 2018-19 26

ENVIRONMENT

Energy Management

VISION Breakup of total energy sources is given below: 47779614 Though the energy spend contributes to only 2% of 42682970 total manufacturing spends, through adoption of 37219145 37372274 Good and Green Vision, Godrej Interio is committed to reduce its specific energy consumption by 45% by 11% 17% Biomass FY 2020 w.r.t FY 2010-11. 37% Diesel POLICY 2015-16 2016-17 2017-18 2018-19 35% Electricity Godrej Interio is guided by corporate energy policy, Total Energy Consumed In kWh Divisional IMS policy and focuses on energy (All forms of energy are converted in kWh) PNG management, energy reduction projects, increasing Fuel Mix Fuel Mix efficiency, use of latest technologies and purchase of Fuel consumed at GI manufacturing plants includes energy efficient equipment. Godrej Interio Vikhroli & High Speed Diesel, Piped Natural Gas (PNG), Biomass Plant wise breakup of total energy is given below: Shirwal plants are certified for ISO 50001:2011 Briquettes and energy from Grid Electricity. At all 13 Annexe, Plant 1 & showcasing the organization’s commitment towards plants, electrical energy is sourced from Grid. At Chennai 4% Knowledge Centre 1% energy management. Vikhroli location, requirement of thermal energy is Haridwar 3% Bhagwanpur 7% met through PNG. At remote locations, due to For corporate energy policy and Divisional IMS unavailability of PNG, plant operations run on diesel. policy, refer to link Shirwal 26% The diesel requirement at Shirwal plant and https://www.godrejinterio.com/Godrejinterio/Policie Bhagwanpur plant is reduced through use of biomass s.aspx?id=29&menuid=2554&catid=452&subcatid=574 as a fuel. Bhiwandi 1% Total Energy Consumption Plant-13 58% Energy consumption records for each facility are Total energy consumption of Godrej Interio has Plant-14 1% based upon utility metered or energy provider increased by 28% over FY 2015-16 due to volume measured datasets. Fuel energy consumed is growth and addition of new facilities. calculated by using standard calorific values sourced 13 Annex, Plant 1 & Knowledge Centre have marginal consumption of about 1% from IPCC Guidelines 2006. Plant-wise Energy Consumption

GRI Standards on this page: GRI 302-1, 3, 4 Godrej Interio, Sustainability Report 2018-19 28 ENVIRONMENT

Energy Management

List of major projects implemented for Energy Specific Energy Consumption Employee Involvement Conservation GI calculates specific energy consumption in terms of Each GI plant has an Energy Management Cell with Godrej Interio has adopted various technologies total energy consumed in kWh per Lac of rupee of an Energy Manager and cross-functional team. This across all the manufacturing locations to reduce MVA (Manufactured Value Add). aids in clear assigning of responsibility and energy consumption. These technologies include use accountability for improving energy efficiency in the With prime focus on increasing equipment efficiency of VFDs on pumps and blowers, energy efficient plant. For awareness creation of employee & use of latest technologies, various energy machines and energy efficient lighting. Few of the involvement, programs like poster competition, conservation projects implemented across all the projects implemented at Godrej Interio plants are energy saving suggestion schemes, quiz compe- plants have resulted in reduction of 3% in specific included in table given below. titions, energy saving at homes are organised for energy consumption over last year. With alignment staff members, including supervisors and workmen. to Good & Green vision, GI has achieved 41% Type of Saving reduction in specific energy consumption w.r.t base energy in kWh / Project Location year FY 2010-11. Saved year

Installation of small compre- Plant 13 Electricity 114000 Along with kWh/MVA indicator, plant wise total ssor for powder coating energy is also compared with production unit of the Installation of VFD on Bhagwanpur Electricity 32987 said plant. powder coating oven Introduction of low bake Chennai Electricity 166000 43% powder 41% 42% 39% Reduction in lighting load in Haridwar Electricity 15000 Shed 5 Thermic Fluid heater motor Shirwal Electricity 17800 683 663 716 694 optimisation Installation of heat pipe for Shirwal Briquettes 55 Ton fuel waste heat recovery in TFH saving

2015-16 2016-17 2017-18 2018-19

Specific Energy Consumption % Reduction over 2010-11 (Energy in kWh/Lac of MVA)

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Energy Management CASE STUDY

Testimonial Demand Energy Management System (DEMS) - Godrej Interio Chennai SEZ Plant Challenge expenses incurred on the At Godrej Interio, Plant Chennai SEZ, we faced a project: Rs. 35,500. challenging situation with addition of new machines 2. Reduction of energy resulting in additional electrical energy demand of demand by 30% (360 kVA 30% higher than the sanctioned demand and feeder to 280 kVA for upcoming capacity lower than the required additional demand. expansions) 3. Paved way of new Intervention Arulselvam S, machines with higher Plant Chennai SEZ has implemented an in-house Deputy Manager - Maintenance, demand and upcoming designed and developed PLC based solution to Godrej Interio, Chennai. machine without any understand energy demand characteristics and additional energy demand “The project was implemented inhouse by pattern in shop floor. We have programmed a PLC to purchase. developing PLC. The project has helped us regulate energy demand through priority by hopping 4. Reduction in demand charges. to reduce our demand significantly. We get the machines while making strokes in milli-seconds to 5. Knowledge on automated PLC automation and the measurement of the number of even out the demand. The timing is precisely done direct saving. corrections done on demand and the without any impact to the operation. The number of savings on daily basis.” potential machines were identified and connected to a centralized panel and monitored. The system has directly reduced the demand by 30%. The system is capable of measuring the number of corrections done on demand and the savings on daily basis.

Benefits Trend showing reduction in demand energy from 1. Annual saving calculated: Rs. 7.5 Lakhs against Feb-2018 with increase of New Machinery of 150 kVA.

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Energy Management CASE STUDY

Testimonial Waste Heat Recovery through Heat Pipe - Godrej Interio Shirwal Plant Challenge Benefits At Godrej Interio, Plant Shirwal, Thermic Fluid Heater This waste heat recovery through installation of heat (TFH) is used to head the thermic fluid for wood pipe benefited in increasing inlet heat temperature working processes. The fuel used in TFH is the by 40 Degree C. This helped in increasing the briquettes which contain agro-waste, saw dust and combustion efficiency of TFH resulting in reduction of other biomass. After combustion, the exhaust flue briquette consumption by 90 tons per annum. gases are emitted in air at temperature of Ganesh Patil, 120 Degree C. Energy Manager, Asst. Manager-Maintenance, Shirwal Intervention Plant Shirwal has implemented a waste recovery “We believe that the effective system with installation of heat pipe technology. The implementation of energy management waste heat in hot flue gases which are emitted to air systems enables to identify energy saving at 120 Degree C is captured through heat pipe and opportunities. We always strive to conserve used to preheat the inlet air to TFH. The inlet air energy at all machines and equipments temperature is increased by around 40 Degree C as through implementation of innovative ideas. compared to earlier inlet air atmospheric At thermic fluid heater, we have adopted temperature. The increase in inlet air temperature heat pipe technology to minimize the heat decreases the requirement of heat required from loss which is the first time installation in briquettes and increase combustion efficiency. Godrej and Boyce.” Further to the installation of heat pipe, the standard operating procedure of briquette feeding was revised post mapping of wood briquette quantity required per hour.

GRI Indicators on this page:G4-EN5 Godrej Interio, Sustainability Report 2018-19 31 ENVIRONMENT

Renewable Energy

VISION 14.00 Plant Bhagwanpur, biomass is used 13.00 13.00 Renewable energy is a critical part as fuel for producer gas plant. The of reducing global carbon emissions. 10 producer gas in used for heating Renewable energy not only helps in purpose in powder coating process. achieving carbon neutrality goals At Plant Shirwal, briquette based but also ensures energy security and thermic fluid heater is used to heat long term business continuity. 2015-16 2016-17 2017-18 2018-19 the fluid for lamination process. Aligning to Godrej Good and Green Percentage of Renewable Energy GI has installed 250 kW roof-top vision, Godrej Interio has taken a solar panels at Shirwal Phase 1 & target to have 15% of its total Roof Top Solar 110 kW roof top solar panels at energy coming from renewable 5% Shirwal Phase 2. The installation of sources. Solar PPA Rooftop Solar, Haridwar 21% Biomass solar panels was completed in

POLICY Biomass March 2016, and power generation 74% Godrej Interio affirms its Solar PPA began in April 2016. In FY 18-19, GI commitment of increasing share of initiated installation of 329 kW roof renewable energy through IMS top solar panels at Haridwar plant. Roof Top Solar policy which states its commitment Renewable Energy Sources In FY 15-16, Godrej & Boyce signed a to harness the potential of Energy from renewable sources- Thermic Fluid Heater, Shirwal power purchase agreement with a renewable energy and strive Biomass kWh= 3876360 (74% of total RE) Roof Top Solar kWh= 354390 (5% of total RE) third party of 4 MW Solar PV for its towards increasing its share in our Solar PPA kWh= 1334575 (21% of total RE) manufacturing facility at Mumbai- total energy consumption. GI is consciously working towards Vikhroli. The PPA has helped GI in increasing the renewable increasing its RE share. component in its energy usage with strategies like use of producer gas With all efforts towards increasing plant, briquette based thermic fluid RE, in FY 18-19, GI's renewable Producer Gas, BhagwanpurBhagwanpur heater and rooftop solar panels. At energy share was 13%.

GRI Standards on this page: GRI 302-1 Godrej Interio, Sustainability Report 2018-19 32 ENVIRONMENT

Carbon Management

As on date, GI is focusing on its Scope 2 Indirect emissions are based on electricity Specific GHG Emissions (tonnes/Lac of MVA) purchased from the grid and are calculated using Scope 1 & Scope 2 emissions emission factors provided by IPCC 2006 guidelines. wherein carbon emissions are 37% As per the corporate 2020 Good & Green goals, GI 42% 40% 33% largely linked to energy has taken FY 2010-11 as the base year for calculating 0.25 0.26 consumption. Hence GI's carbon the specific GHG reduction. It reviews its performance against previous 3 years to get a 0.29 0.27 reduction strategy revolves around better picture of YOY basis progress. Currently, GI is 2015-16 2016-17 2017-18 2018-19 monitoring quantity and quality of focusing on reducing its specific GHG emissions (Tonnes/Lac of MVA). Against the base year 2010-11, GHG Emission Reduction w.r.t FY 2010-11 energy used in plants, offices, point by FY 2018-19, GI reduced its specific GHG emissions by 37%. GI’s GHG profile and Specific GHG reduction of sales to work out strategies to Renewable Energy performance is illustrated on the following page. reduce consumption and adoption At GI, there are 3 sources of renewable energy: bio- mass, onsite electricity generation through roof top of cleaner modes of energy. Absolute GHG Emissions (in tonnes) solar panels & solar PPA. In FY 18-19, producer gas 17299 18778 unit & thermic fluid heat unit consumed 1261473 kg of GHG Emissions 14380 14925 biomass wood. The carbon emission from these is Since 2010-11, GI has documented its carbon 9388 estimated at 2204 T CO₂; with carbon offset (Diesel footprint as per the Corporate GHG Inventory 12019 12790 10372 equivalent) estimated to be 1263 T CO₂. GI generated Program guide developed by CII (Confederation of 324490 kWh of power through roof top solar panels, India Industry) in conjunction with USEPA & WRI 4992 5988 4553 5280 1349081 kWh units through solar PPA; and attained (World Resource Institute). GI has used emission 1372.6 T CO₂ as carbon offset. factors provided by IPCC 2006, Guidelines for National Greenhouse Gas Inventories to calculate 2015-16 2016-17 2017-18 2018-19 Scope 1 direct GHG emissions from natural gas, liquefied petroleum and high speed diesel usage. GHG Scope 1 GHG Scope 2 Total GHG Scope (1 + 2)

GRI Standards on this page: GRI 305-1, 2, 3, 4, 5 Godrej Interio, Sustainability Report 2018-19 33 ENVIRONMENT

Carbon Management

For SCOPE 3 inventorization, GI has documented a Scope 3 Unit of Parameter Absolute Emission As a part of the Scope 3 reduction policies, Emission Monit- Monitored in MT CO₂-e limited amount of its Scope 3 Indirect emissions from GI continues to work on small and big initiatives like: Source oring Inbound & Outbound transportation, Waste disposal 2018-2019 a) Car Pool, shared transport facility and

& Corporate business travel of Shirwal operations. Inbound Tonne*km 1) Mode of 1384 Video conferencing for employees These areas were selected after bench-marking the Transport- transportation b) Local purchase initiatives ation 2) Weight of aspect being prioritized by leading furniture material c) Milk-runs for raw material transport manufacturers. For Scope 3 documentation, DEFRA 3) Km travelled d) Increased use of Rail transportation emission factors have been used. 4) Truck Load e) Hub and spoke distribution model Factor

Outbound Tonne*km 1) Mode of 1097 Sr No. Category Boundary Transport- transportation ation 2) Weight of 1 Inbound Logistics Supplier gate to Factory material 3) Km travelled 2 Outbound Dispatch Factory gate to Central 4) Truck Load warehouse Factor

3 Business Travel All modes of business Waste Tonne*km 1) Mode of 559 travel Disposal transportation 2) Weight of material 4 Employee Commute All modes of travelling of Waste Solar Panels permanent employees 3) Km travelled disposal 4) Truck Load 5 Waste From Factory Gate to Factor Forestation Transportation Scrap vendor Business Km* 1) Km travelled 65 GHG Travel employee 2) Mode of Emission Transportation Natural Gas

Employee Km* 1) Km travelled 187 Commute employee 2) Mode of Transportation Transportation Total Scope 3 3292

GRI Standards on this page: GRI 305-1, 2, 3, 4, 5 Godrej Interio, Sustainability Report 2018-19 34 ENVIRONMENT

Transportation Initiatives

Given GI’s PAN-India OUTBOUND TRANSPORT In the coming years, GI is looking at c) Part load delivery direct to presence, the Logistics Road V/s Rail increasing the rail transport % to customer is combined with GI predominantly uses road & rail Bangalore location and is on the material delivery to the nearest dept. has a three fold modes for outbound transportation look out to add new locations which branch warehouse target: to reach products of its products. Selection of can be served efficiently by rail Thus Mixed load dispatch not only transportation mode depends on mode. in the least amount of enables dispatching material with availability of vehicles for the Collaborations ensure full truck load the lowest per piece cost (in case of time, cost and environ- destination. For all eastern states of GI has the advantage of being co- appliances) or with the lowest ment impact. For this, the India, which are the major markets located with other consumer facing possible cost per TLF, but also for GI, the railways are extensively divisions at both Vikhroli and Shirwal ensures being responsible for department adopts a used, as vehicle availability is low. locations, where it uses the mixed sustainable growth by utilising multi-pronged strategy While chances of transport loading concept to ensure 100% optimum truck capacity, reducing damages are high due to aimed at reducing utilization of the truck's carrying carbon footprint of goods extraneous loading & trans-shipment capacity. Mixed load dispatches transported. product transport miles, of material, transit time by rail is methods are: very low compared to road & it is increasing awareness of Transporter programs for better a) High priority GI material with highly cost effective. Rail transport is fuel efficiency partners, thereby part load is combined with the also frequently used for Lucknow, As GI does not have its own fleet of high priority load of other Godrej increasing transport Bangalore & Cochin routes. vehicles for product transportation, Divisions efficiency via careful it understands the need of creating 36% 35% b) Material from various divisions of awareness and educating its selection of mode of 32% 29% transport. All these G&B (including GI) for the same transport partners about climate customer are planned together to impact due to transport and CO₂ measures help in ensure reduction in emissions caused by goods reducing carbon impact 2015-16 2016-17 2017-18 2018-19 transportation time and transportation. For this purpose, GI complete delivery of all material has put in place transport related due to transportation. % of rail transport in terms of TLF

GRI Standards on this page: GRI 305-1, 3 Godrej Interio, Sustainability Report 2018-19 35 ENVIRONMENT

Transportation Initiatives

policies like Preferential Carrier Policy to promote EMPLOYEE COMMUTE use of CNG fuelled vehicles, No Idling Policy is in 50%50% To achieve the triple benefit of availability of skilled 40% place to reduce fuel wastage during loading and 35% 46% manpower, good work life balance for employees as 29% unloading activities. Steps like checking the tyre well causing less environment impact due to 38% pressure before starting a trip have been added to 35% transportation, GI plants are located in established 27% ensure good fuel efficiency. Further, a series of 24% 25% industry hubs which are well connected with public vehicle maintenance trainings have been added in transport systems. In Vikhroli, Bhagwanpur, Chennai training calendar for regular transporters employed 2015-16 2016-17 2017-18 2018-19 and Haridwar, public transport is available within 1 by G&B. km from the plant. In Shirwal, public transport is 18’ container 20’ container 24’ container 32’ container available within 3 Kms from the plant. At its Hub & Spoke Logistics INBOUND TRANSPORT up-country locations (Shirwal, Bhagwanpur & GI is pursuing the 'Hub & Spoke' approach for Local Purchase Chennai), a common shuttle service is also employed manufacturing and distribution of goods to be The widespread network of plants places a lot of for the employee ease of commuting and also closer to its consumers as well as reducing its pressure on the procurement team to reach the right reduced transport impact due to employee commute transport impact. Its Bhagwanpur and Haridwar kind of material (quality, green and cost effective) in aspect. units help largely to meet seating and mattress the right time for a varied product basket. GI looks requirements of northern and eastern markets of the at its wide plant network as an opportunity to country. contribute to the local economy. Hence as per its The new cool Material policy, it strives to source maximum generic The weight and volume intensive storage needs of raw material and sub components from suppliers Car Pool – The new cool eastern market are served by strategic OEM based located within 200 kms radius of its plant location. At Vikhroli, GI employees actively take part in the car at Guwahati. The transport impact of the southern In line with this policy, it has developed a strong pool program floated at the corporate level. The Car market is reduced by introduction of Bangalore network of suppliers in its three areas of operation, –Pool program is aimed to provide employees an Logistic Hub. Creation of Hubs and clear definition Mumbai, Shirwal and Bhagwanpur/Haridwar. In last avenue to contribute to the cause of environment, of territories enable the widespread use of large size 3 years, GI has steadily improved its local purchase have a stress free commute to workplace and back, trucks, the usage trend for the same is as given share (as % of total material cost) to 73% of total get a chance to meet interesting, like minded people besides. material used. and make new friends.

GRI Standards on this page: GRI 305-1, 3 Godrej Interio, Sustainability Report 2018-19 36 ENVIRONMENT

Water Management

VISION treat and reuse the waste treated water. At Plant 13, Water is a prime natural resource, a basic human Plant Shirwal & Plant Chennai, treated water is again need and a precious asset in the absence of which made process ready by Reverse Osmosis Process. 23% 42% no socio-economic development activity can be Ultra-Filtration process is used at Plant Bhagwanpur sustained. By 2020, GI is committed to reduce its River Water to reuse the treated water. In FY 2018-19, percentage specific water consumption by 50% as compared to 35% Ground water of recycled water as a substitute of fresh water Municipal Water FY 2010-11 and be Water Positive across all its plants consumption was 25%. Quality of treated water is in India. Through its Greener India initiatives, GI aims monitored periodically to ensure compliance against to pro-actively address water related risks by Types of Water Sources applicable effluent disposal standards. leveraging available sources and generating new ones. 112804 111776 96659 46% 76296 35% POLICY 26% Through IMS policy, Godrej Interio is committed to 25% conserve water by optimizing its use. This 2015-16 2016-17 2017-18 2018-19 commitment includes the minimization of water consumption, substitution of fresh water by efficient Total Fresh Water Consumption in Kilo Litres 2015-16 2016-17 2017-18 2018-19 recycling, augmentation through rain water In FY 2018-19, GI’s absolute fresh water consumption harvesting and water management beyond fence. has increased by 16% over the last 4 years due to % of Recycled Water The policy is communicated to employees and volume growth and addition of new facilities. interested parties on request. Rainwater Harvesting Potential Water Treatment & Recycling Rain water harvesting is an important feature of Total Fresh Water Consumption Each of GI's plants is equipped with sewage building design in the form of rooftop collection At broad level, major sources of water at GI are: treatment plant (STP) and effluent treatment plant system, collection and storage tanks, recharging to 1. Municipal Water, (ETP), ensuring that none of its facilities directly bore well and pits. The rain water harvesting 2. Ground Water (from bore wells), discharge waste water into the environment. These potential of Vikhroli plants is 83%, Shirwal Phase 1 is 3. River Water. treatment units provide GI with the opportunity to 96% and Shirwal Phase 2 is 97% & Chennai is 80.4%.

GRI Standards on this page: GRI 303-1, 3 Godrej Interio, Sustainability Report 2018-19 37 ENVIRONMENT

Water Management

Some of the fresh water conservation In FY 2018-19, total rain water 47% initiatives are listed below: 36% harvested in Vikhroli Plants, Shirwal 31% 26% Phase 1 and Shirwal Phase 2 & Benefits KL 1774 1889 Project Name 1625 Chennai was 145138.46 KL. Location per year 1354 Dish washer for Shirwal 420

Standard, Methodology and canteen Assumption Use of Zirconium Vikhroli 384 2015-16 2016-17 2017-18 2018-19 All the sources of water are metered based chemicals in PT Line Specific Water Consumption and consumption is as per the (Litres/Lac of MVA) Use of recycled Vikhroli 2400 readings of meters. The total water for spot % Reduction over 2010-11 rainwater harvesting potential is welding line & washrooms years. Aligning to Good and Green calculated based on the average Use of softener in Haridwar 60 vision, GI has achieved 36% rainfall in the region. IBT tank reduction in specific water Bhagwanpur 360 Specific Water Consumption Use of treated consumption w.r.t FY 2010-11. water in producer Over a period of time, considering gas cooling tower Aiming to create awareness and the business impact due to water Use of sprinkler Chennai 40 increase employee involvement in unavailability, GI has implemented and clay pots for gardening water management, each plant various projects to reduce fresh team arranges programs like poster water consumption and increase use At GI, specific water consumption is competition, slogan competition, of recycled water. calculated as total amount of fresh suggestion schemes. Further, water consumption per Lac Rupees domestic and process water of MVA (Manufactured Value Add). consumption is tracked separately in Due to various water conservation the form of indicators like domestic initiatives, Godrej Interio has water per person per day and reduced its specific water process water per unit of consumption by 8% in the last 4 production.

GRI Standards on this page: GRI 303-1, 3 Godrej Interio, Sustainability Report 2018-19 38 ENVIRONMENT

Water Management CASE STUDY

Testimonial Becoming Water Independent

Self Sufficiency Intervention Project Name: Minimizing fresh water requirement At Godrej Interio plant Chennai, the output water of through waste water recovery ETP is treated through Reverse Osmosis process to increase utilisation of recycled water in the process. The water recycled through RO process is reutilised for pre-treatment process. This has eliminated the need of fresh water for pre-treatment process. The ETP and RO process enables plant to recover 92% of M. Naresh waste water for reuse. Lowered waste volumes Senior Executive, Maintenance Dept., decrease the cost associated with waste Godrej Interio, Chennai. management, improve environmental performance.

Benefits “We have to keep in mind that it is often GI has installed reverse osmosis water recycling systems The dependency on fresh water has been eliminated cheaper, easier and safer to use less water in to reduce the consumption of fresh water in its plants. the first place than to recycle or reuse waste making powder coating process self-sufficient. This water. Our ground water supply is at risk of Challenge resulted in reduction of specific fresh water overuse in many areas. Therefor our motto is 54% of India face high to extremely high-water stress consumption of plant by 35% over the last three “Use less water, treat less water and recover including Chennai. Chennai is staring at a severe years. The RO unit recycles 2400 Kiloliters of water more water”. Optimizing technique in water water crisis in coming years due to deficit in per annum. The project has helped the unit to make and new treatment chemicals in our process northeast monsoon. Godrej Interio Chennai plant it the Zero Liquid Discharge Plant. have minimized waste water at source. We has to depend on the fresh water supply for its have implemented ZLD Process with 92% various needs. The powder coating process is the recovery with sustainable results” most water consuming process.The water shortages in the region might have an impact on plant processes and the business.

Godrej Interio, Sustainability Report 2018-19 39 ENVIRONMENT

Symbiosis with Nature

Birds, butterflies, bees and beetles is what makes up and recycle). Godrej's Pirojshanagar Industrial Township, spread Pirojshanagar's ecosystems and habitats may be across 3000 acres in Vikhroli, Mumbai. Acquired in the divided into three main categories: 1940s, today this township is a shining example of i) Natural wilderness, harmonious co-existence of industry and environment. ii) Modified habitats affected by human activities, Two plants of Godrej Interio are proud residents of this iii) Habitats developed for recreation and ISO 14001:2015 certified habitat, hosting factories, biodiversity conservation. corporate offices, colonies, schools and hospital which Technically, these habitats can be classified as also hosts a mangrove ecosystem of 1228.72 hectares. creekside mangrove forest, natural wetlands, artificial Managed by Construction Division of Godrej & Boyce ponds, grasslands, scrubby areas, hilly area, open Mfg. Co. Ltd., this self sustainable township is known for spaces, playgrounds, roadside avenues, vertical its environmentally responsible features such as 'zero gardens, terrace gardens, plantations and indoor waste to landfill' initiative (total waste management) potted plants. Each of these habitats supports and water positive campus (water harvesting, reuse biodiversity in varying degree. Mangroves app has 24 true Major habitats and their biodiversity of Pirojshanagar have been mapped and are as follows: mangrove and mangrove associated species. Launched by GEOGRAPHICAL AREA: Shri Devendra Fadnavis, Chief Minister, Maharashtra. The App has Total area of Pirojshanagar = 1,698.929 ha Parks and other recreational areas = 9.45 ha been downloaded by 3000+ users from 65 countries. The app has been Total area of Natural Areas = 1,276.08 ha Tree canopy cover = 170 ha (in addition to natural mangrove area) further upgraded to cover 67 Indian (Mangroves 1228.72 + untouched forest land 47.36) mangrove species in 10 Indian plus Total water permeable area = 395 ha (84% of total Proportion of Natural Areas = 75.11% English languages. terrestrial area)

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Bio-Diversity at Pirojshanagar

Aegiceras Acanthus Mongoose FLORA Mongoos Corniculatum: ilicifolius: e Number of plant species = 964, River Sea Holly Mangrove Number of vascular plant species = 136 Number of invasive plant species = 46 Wild Boar Number of mangrove species = 18 Rhizophora mucronata: AQUATIC BIODIVERSITY Red Mangrove Number of fish species = 23 Number of mollusc species = 21

Avicennia Red whiskered Kingfisher REPTILIAN DIVERSITY Excoecaria marina: Bulbul Number of reptile species = 31 agallocha: Milky Grey Mangrove Mangrove Bruguiera cylindrica: Telescopium INSECTS DIVERSITY Orange Mangrove (Mollusca) Number of butterfly species = 82 Painted Grasshopper

AVIAN DIVERSITY Nesting bird species in built up area = 72 Total bird species recorded so far = 209 Sonneratia apetala: Common Rat Mangrove Apple snake WILD MAMMALS DIVERSITY Number of mammal species = 6 Fiddler Salvadora persica: Crab SPIDER DIVERSITY = 45 Meswak

GRI Standards on this page: GRI 304-1, 3 Godrej Interio, Sustainability Report 2018-19 41 ENVIRONMENT

Bio-Diversity Management Approach

Proper screening and due diligence is done during Beyond Pirojshanagar the selection of operation sites to ensure compliance APPROPRIATE GOVERNANCE The Best Practices of the Home Location: Vikhroli are to national laws like Coastal Regulation Zone replicated to the best possible extent in upcountry Notification, 2011; Environment Protection Act, 1986;  Constitution of organizational governance locations. The biodiversity initiatives in Shirwal, Maharashtra Tree (Felling) Act, 1972; Water to manage biodiversity through formation Bhagwanpur and Haridwar locations is limited to (Prevention and Control of Pollution) Act, 1974 & of departments, appropriate designations maintenance of green cover using of native species Wildlife Protection Act, 1972. Further, a three-prong with role clarity and reporting structure of plant due to small size of operation sites. biodiversity management approach is followed to  Participation of internal and external Shirwal Location: Green Cover: 0.397 ha conserve and enhance biodiversity around the areas stakeholders in biodiversity management Haridwar Location: Green Cover: 0.47 ha of operation. initiatives

ORGANIZATIONAL COMMITMENT APPROPRIATE INFRASTRUCTURE FLORA OF SHIRWAL  Inclusion of biodiversity in Environmental  Allotment of adequate resources and 468 - TREES Policy of G&B infrastructure for biodiversity management 7066 - SHRUBS   Setting SMART targets for all Participation in various certifications like 1066 - CREEPERS departments, sections and employees ISO 14001, GreenCo Rating System, 160 - GRASSES  Follow 'Beyond Compliance' approach CII Code for Ecologically Sustainable for proactive biodiversity conservation Business, India Business and Biodiversity Initiative, Business Excellence and LEED FLORA OF Green Building Certification HARIDWAR  Networking and institutional collaborations 461 - TREES with expert individuals and organizations

GRI Standards on this page: GRI 304-1, 3 Godrej Interio, Sustainability Report 2018-19 42 ENVIRONMENT

Bio-Diversity Management Approach

Efforts taken for sustenance of the conservation initiatives

For sustenance of the conservation initiatives, Godrej group invests a lot of resources for creating awareness amongst internal and external stakeholders.

For employees, a visit to the mangroves is part of the induction process. Across the year, events like Nature Trails, Photography competition, Exhibitions etc. are Owners Managers Employees conducted to create awareness and elicit participation in conservation activities.

Nature Club is formed for Udayachal School children. 6 internal programs were carried out in FY 2018-19. 6 programs for internal stakeholders Nature trails, mangrove visits and photography CONSERVATION INITIATIVES programs are also carried out for customers, vendors, partners, research and academic institutes, 194 programs for external stakeholders CBOs and NGOs, Government agencies. In FY 2018- 19, 194 programs were carried out for external stakeholders. Number of visitors covered through awareness programs, presentations and poster Customers Suppliers Government exhibitions beyond the fence is 9010, highest for a single year so far.

Community Banks

GRI Standards on this page: GRI 304-1, 3 Godrej Interio, Sustainability Report 2018-19 43 ENVIRONMENT

Green Purchase

Godrej Interio’s sourcing practices percentage of local purchase to are governed by Materials Policy & ensure stock management and to Green Procurement Policy. These reduce its Scope 3 impact due to E L E M E N T S O F G R E E N S O U RC I N G I N I T I AT I V E policies advocate environmentally inbound transportation. GI defines and socially responsible purchasing local purchase as that done within • Proximate Supplier Base to minimise environmental impacts. 200 km of its manufacturing Godrej Interio Level Strategy including indigenization The Green Procurement Policy locations, the sites of its significant • Promoting Green promotes the concept of life cycle operations. Business Practices costing, avoidance of hazardous • Practicing TOC For Lean material and low embodied energy Supply chain materials. It covers purchase of Locally purchased • Green Certifications capital equipment, raw materials, Others maintenance consumables, fuels, packing material, building / construction material and office 27% consumables. • Awareness creation & 73% Supplier Level Activities Training Program GI Green Procurement Process is fine-tuned to meet the requirement • Cluster Initiatives of its Design for Environment policy. • Promote 'Reduce, Reuse, It focuses on increasing the recycled In FY 2018-19, 73% of total material Recycle’ by value was purchased locally. content in raw material, elimination • Supplier Audits & or reduction of chemicals of concern, Reviews and increased use of renewable & • EMS Certification biodegradable materials.

Efforts are made to increase the

GRI Standards on this page: GRI 102-9, 204-1, 308-1, 302-2, 414-1 Godrej Interio, Sustainability Report 2018-19 44 ENVIRONMENT

Green Purchase

Vendor Development concept, Basic Vendor Cluster and Advanced Vendor Industries GI has established the Beyond Sourcing Programme Cluster. Energy conservation, water conservation Silver Rating: M/s Carefine Woodworks Pvt. Ltd., for Building Supplier capability & developing and waste management & control parameters are M/s Mech Tech Industries, M/s PM Electro-Auto Pvt. relationships with suppliers; beyond the basic added under “Zero Effect on Environment” in ZED Ltd., M/s Wudhouse Designs Pvt. Ltd., M/s Kashish purchasing transactions. Road Map of Basic Vendor Cluster and Advanced Panel Works, M/s PME Nashik. Vendor Cluster. These parameters address reduction Rationalization & Tiering of suppliers was planned Bronze Rating: M/s Vishwadeep, M/s Silvertechno in scrap generation and disposal, reduction in energy under this programme, for optimization & priori- Mech, M/s Indoline consumption, use of renewable energy, reduction in tization of supply base; and for better management The clusters initiate with training programs by GI water consumption and re-harvesting. GI has of engagement by using cluster approach. covering all parameters of GreenCo certification, achieved a weighted average resource intensity followed by hand holding visits and reviews. The Godrej Interio started its first cluster program in FY reduction of 3.4% in FY 2018-19 over FY 2017-18. 11-12. The 'Cluster Approach' is built on the principle cluster approach for GreenCo certification helped of 'learning by sharing' with the objective of GreenCo Cluster members for collaborative negotiations for high improving competitiveness of suppliers in an In the year 2016-17, GI launched a SME GreenCo investment projects, sharing of best practices & associated group rather than in discrete companies. Cluster – 1 to set up the sustainability framework at initiatives for greater impact. Key initiatives by SME The cluster philosophy aims at establishing systems vendor’s end for 8 of GI’s key suppliers. In FY 2017-18 GreenCo cluster 1 & 2 include – Rain Water Harvest- and process management at Suppliers end, these vendors achieved GreenCo certification from ing initiative by all suppliers, Installation of Solar enhancing technical competencies and building CII in GreenCo Summit 2017. To continue the rooftop panels of total 147 KW capacity by 4 managerial competencies. excellence in green supply chain, GI initiated SME suppliers, Installation of biogas unit by 2 suppliers,

Concepts and Tools used in this CII vendor Cluster GreenCo cluster - 2 with 4 of its key suppliers. In FY Initiatives for resource intensity reduction implemented Methodology are: 5S & 3M, Quality Plan, Continuous 2018-19 these vendors also achieved GreenCo by GreenCo Cluster-1 members Improvement Process Road Map, Lean Manufacturing certification from CII in GreenCo Summit 2018. Concepts, OHS Standards & Theory of Constraints Following are certification details for the 12 suppliers (TOC). A dedicated Vendor Development Cell has from GreenCo Cluster 1 & GreenCo Cluster 2: 20 11 09 01 05 been formed to drive the Cluster Initiative under Energy Water Waste Renewable Material Platinum: M/s Radhe Industries Projects Projects Projects Energy Projects Projects Beyond Sourcing Programme. Gold Rating: M/s Corru Cartons Ltd. and M/s Jay No. of Projects Implemented at vendor sites’ In year 2015-16, GI has pro-actively included ZED

GRI Standards on this page: GRI 102-9, 204-1, 308-1, 302-2, 414-1 Godrej Interio, Sustainability Report 2018-19 45 ENVIRONMENT

Green Purchase

Carbon sequestration by tree plantation by 8 suppliers & dense plantation (Miyawaki method) by 1 KEY CONSIDERATIONS UNDER SCC supplier. Screening of Suppliers for Environmental and People Corporate Social Parameters Governance GI evaluates its new suppliers based on various criteria like quality management, logistics, manufacturing & environmental parameters. Of these, 10% score is awarded to environmental & safety parameters. Supplier Code of Conduct (SCC) In order to assess the social responsibility aspects of suppliers' company, in FY 2011, Godrej Interio had developed a survey, the Godrej Interio vendors' Social Performance Evaluation Survey which was distributed to all key suppliers. The survey was Supply Chain Environment Community aligned with guidelines of SA8000 which is social certification standards for decent workplaces were Suppliers covered under Supplier Code of Conduct administered to check SA8000 readiness among suppliers. This tool was deployed for 4 years. In June << 2015, Godrej launched a Supplier Code of Conduct. No. of Suppliers 142 142 suppliers who have who have 79.9% The Supplier Code of Conduct (SCC) is a document signed SCC signed the SCC which covers the understanding of G&B with its 20.1% contribute 79.9% of total Others 18 direct material spends suppliers of goods and services. The purpose of the SCC is to outline G&B's expectations from the registered suppliers with whom it does business. Total No. of Key Suppliers to whom the SCC was sent: 130

GRI Standards on this page: GRI 102-9, 204-1, 308-1, 302-2, 414-1 Godrej Interio, Sustainability Report 2018-19 46 ENVIRONMENT

Sustainable Supplier Base CASE STUDY

M/s Silvertechno Mech Pvt Ltd. Benefits Achieved Resource Conservation Initiatives M/s Silvertechno has achieved 38% weighted Reduction average reduction specific energy consumption, Objective: To enhance productivity over 3 years specific water consumption and waste and contribute to environment Electricity percentage. 16.6% protection through green mode (kWh / Ton) approach across the industry These efforts have enabled the vendor to get Waste 28.9% Intervention: M/s Silvertechno Mech Pvt Ltd. is one of the key supplier of Godrej  GreenCo Bronze certification in June 2018. (kgs/ Ton) Interio. This company has been involved in cluster programmes and has  Best Kaizen Award for Increase in Water implemented various projects in the area of energy, waste and water 37.23% productivity from Godrej Interio in CII Basic (Ltr / Person/ Mth.) Management. The following are the intitiaives taken by the vendor: MRM.

Resource Conversation Projects Implemented Testimonial Energy Water Waste “We in Silvertechno are in always search of New 1. Installation of variable 1. Rain harvesting system 1. Reduction in Grinding frequency drive on Implemented. Paper Use. learning. In 2016-17, we went through a training compressor. 2. Cascading water in 2. Reduction in touch up programme for Manufactutring excellence through CII 2. Savings in LPG by Pretreatment process. spray. & GODREJ . There was a complete turnaround in the switching from VoT to LoT. 3. Push taps installed in all 3. Started getting material approch of Manufacturing after our training. 3. APFC panel fitted to Main our basins & washrooms in cut to size length. Electric line. to save water. With help of above programme we learnt many 4. Replacement of 40 old 4. Trainings are given to things about Resource conservation & have been tube lights and CFL with employees for Mr. Paresh S. Ghatalia implementing it since then. To name a few on regular LED bulbs & Tubes. awareness. Managing Director basis we go through Tree plantation, Awareness 5. Low bake Powder use. Silvertechno Mech training within our factory, Regular factory visits for 6. Arresting compressed air Pvt. Ltd. school students & colleges on year to year basis. leakages.

Godrej Interio, Sustainability Report 2018-19 47

PRODUCT STEWARDSHIP

Life Cycle Approach

At Godrej Interio, Life integrated in new product development cycle with multiple Cycle Assessment is used criteria for product selection. as a tool to evaluate GI has conducted Life Cycle Assess- New Life environmental impact ment studies for 9 Residential, 4 and assess the cradle-to- Seating, 6 Systems, 6 storage and 3 grave impacts of a Desking products. GI has conducted a third party review based on ISO In Use Materials product, and find 14044 for its Life Cycle Assessment Green Green Boards, Safe Certifications Coating Materials, opportunities to reduce studies of Wish workstation, Ace & Green Adhesives, DfE Versa chairs. GREEN environmental impact of ASSURANCE product. Life Cycle The DfE policy available on the link: Approach enables GI to http://www.godrejinterio.com/Godr embed green consider- ejInterio/designpolicy.aspx?id=29&m enuid=2560&catid=452&subcatid=574 ations through the whole Life-stage wise impact for systems Transportation Manufacturing value chain. & seating categories Rail Transport Green Glue Milk run applications, Energy GI has adopted a ‘Design for Stages of Life Cycle Systems Seating Saving Initiatives, Waste (Average) (Average) Environment’ policy which addresses Packaging to Energy Techniques Raw Material 70% 70% the environmental considerations of Extraction Flat packing, a product at the design phase itself. Reduction Manufacturing 18% 27% of Styrofoam For new products having high volume, GI conducts the LCA study Transportation 4% 2% for impact assessment and End Of Life 8% -8% reduction. For this, LCA has been

GRI Standards on this page: GRI 416-1 Godrej Interio, Sustainability Report 2018-19 49 PRODUCT STEWARDSHIP

Life Cycle Approach

Steel: 10% recycled content, 98% recyclability; more surface coverage per kg and lower curing time. GREEN Aluminium Extrusion: 20% recycled content, 98% This ensures lower VOC content as well as lower VOC MATERIALS recyclability; emissions. Particle Board: 35% recycled content, 85% 3. Surface Coating / Powder Coating: Godrej Interio has adopted a life cycle approach for recyclability. Gl patronizes the use of Steel in integrating green considerations through-out the The sources of VOCs in furniture are particle board, furniture and all steel components need value chain of its products. For furniture products, glue, surface coating. Many intiatives are taken in to be carefully treated and coated for these materials and processes to lower the overall material phase has highest environmental impacts longer life span. For surface coating, GI VOC emissions of GI products. as compared to other phases of product life. Hence, uses powder coating technology which is more eco- material phase becomes a focus area for GI to act 1. Use of low emitting Boards: Boards friendly in terms of zero emissions in the use phase on and reduce environmental impacts of products. are manufactured using a resin and less sludge in manufacturing stage. For powder adhesive. It is the level of coating, GI uses lead free powders and hexavalent For materials, Godrej Interio has split the approach formaldehyde in the adhesive that chrome free process. in two ways: determines the VOC emissions. 4. Use of Certified and Rapidly Renewable wood: For 1) Use of right type of material According to International Composite Board Green range of products, GI uses boards made of Emission Standards (ICBES), there are 3 European 2) Optimum usage of material. wood chips sourced from rapidly renewable tree formaldehyde classes, namely: E0, E1 and E2. Godrej species like Rubber wood, Eucalyptus & Poplar. The At Godrej Interio, major raw materials are: 1) Steel, Interio utilises E1 category boards which have 1/3rd chips are sourced from PEFC certified forests. Rapidly 2) Wood which includes particle boards, MDF and emissions as compared to commercial E2 grade renewable trees are tree species which grow to full boards available in the market. wooden Ply; 3) Foaming Chemicals, 4) Packaging maturity within a life span of 8 to 10 years. Use of Material, 5) Epoxy Powder, 6) Fabric. 2. Low emitting Glues: Glues though these species prevents deforestation of conserved used in miniscule quantity are a forests. Use of Right type of material major source of VOCs in furniture. Complying with ‘Design for Environment’ Policy, GI Hence GI has shifted to low VOC hot 5. Local Purchase: Godrej Interio sources 73% of its utilizes raw materials with high recycled content, melt adhesives from solvent based total raw material and components by value from high recyclability or high biodegradability. These are glues. Gluing done through mechanized guns ensure suppliers based within 200 kms of its manufacturing

GRI Standards on this page: GRI 301-2, 416-1 Godrej Interio, Sustainability Report 2018-19 50 PRODUCT STEWARDSHIP

Life Cycle Approach

location. Indigenization of sofas, desking suite and chair mechanisms were major steps taken under this Marketing & Labelling initiative. This helped GI to reduce lead time as well as green-house gas emissions in inbound transportation. GI publishes a Green At Plant Shirwal, three new suppliers were developed and one supplier was relocated within 200 kms. Assurance Card (GAC), which was designed Optimum Usage of Material: Godrej Interio has adopted a five-prong approach for Raw Material conservation, to illustrate the termed yield improvement in manufacturing parlance. Some of material conservation initiatives are as shown below. environment perfor- mance of a product on YIELD IMPROVEMENT aspects like recycled content, recyclability, Reduce Design Reduce in Reuse in Use of alternate Re-optimize the Waste process rejection alternate products sized raw material product use of low emitting material, ease of assembly and Green certifications. This tool is appreciated by the building industry

Maximum utilization Reduction in process Reuse of steel scrap as Use of 7x6 ft Re-optimizing experts in India, and is widely used in its assessment of raw material coil rejection by using counter weights in wooden board Chocolate king bed of the “Green” quotient of products. In order to help by nesting. Smartbutting sensors. lateral filling cabinets. instead of 8x6 ft. wooden components. customers identify GI’s green products, GI makes use Average Annual Average Annual Average Annual Average Annual Average Saving VIKHROLI of “Green Assured” labels on residential furniture and Saving 14 tons Saving 1.2 tons Saving 2.2 tons Saving 213 ton of 20.16 sq.ft. SHIRWALof steel - Vikhroli of steel - Chennai of steel - Chennai of wooden boards of bed wood “Green tags” on Seating products. - Shirwal - Shirwal

Promote Eco-friendly manufacturing processes Promote Green Packaging and Transportation Following up eco friendly material with low impact At GI, special attention is given to packaging from manufacturing is of utmost importance. Low impact the design stage . The packaging and transport manufacturing focuses on adoption of low impacting related impacts are reduced by strategies like, processes like powder coating, efficient material knockdown product design enabling flat packing, planning to ensure best utilization and minimum elimination or reduction of environment burdening wastage. Use of advanced machinery and automation packing material thermocol and promotion of are also helpful in getting best material utilization. greener packing material like corrugated paper.

GRI Standards on this page: GRI 416-1, 417-1 Godrej Interio, Sustainability Report 2018-19 51 PRODUCT STEWARDSHIP

Life Cycle Approach CASE STUDY

Safe and Responsible Eliminating Thermocol in Packaging Disposal Testimonial Challenge that it meets the requirements in Vinay Sarode, At Godrej Interio, thermocol (EPS) is terms of the cushioning, durability, At GI, Hazardous waste as defined Deputy Manager, used in product packaging to prevent stability & strength essential for safe under Hazardous Waste Handling Green Initiative the product damages during the and sound packaging of products by and Management Rules, 2016 is Cell, storage and transportation. As the conducting vibration test, drop test handled and disposed off as per GI, Mumbai. provisions through authorized EPS is not easily recyclable, it and handling tests on the recyclers or waste management “Increasing recyclability of reduces the recyclability percentage honeycomb structure. Depending on entities. The type of hazardous packaging materials has been a of the product packaging. The the fitment type (boundary or waste and its contribution total focus area at Godrej Interio. disposal of EPS becomes difficult separator), the cell size of the hazardous waste is shown below. Replacing EPS with paper based during implementation of Extended honeycomb structure was decided honeycomb material which is Producer Responsibility program for to meet the required strength. The 2%2% 100 percent recyclable has also packaging material. compressive strength of the 20% resulted in ease of packaging honeycomb structure depends on 1% Intervention handling and disposal during the Relative Humidity and 38% In order to eliminate use of thermocol extended producer recyclability temperature of the paper content. (EPR) program.” in packaging of products, GI 38% switched to environment friendly Benefits solution suitable for protective The paper used for packaging Sludge (Semisolid, Oil Soaked Clothes/ chemical, paint sludge) Handgloves packaging need by using paper material is made of 70% recycled Oven Ash ETP Sludge 214.37 honeycomb boards. This packaging paper and is 100% recyclable Waste Chemical Used Oil 212.66 183.62 material has a geometry of a making it an environmental friendly 167.72 Given alongside is the trend of honeycomb and allows minimization choice. Honeycomb packaging specific hazardous waste of GI. The of amount of material used making it replaced approximately 52 tons of increase in FY 2016-17 & FY 2017-18 is 2015-16 2016-17 2017-18 2018-19 light in weight yet rugged. Despite thermocol packaging in FY 18-19. due to the addition of Haridwar plant and Chennai plant respectively. Specific Hazardous Waste (kg/ MVA) being light in weight, GI also ensured

GRI Standards on this page: GRI 306-2 Godrej Interio, Sustainability Report 2018-19 52 PRODUCT STEWARDSHIP

Life Cycle Approach

Value added services for customer for Extended Product Responsibility longevity of products. GI, for its institutional customers, provides value added services such as refurbishing / re- Communication aiding right upholstering, repairing, repainting, carpet cleaning, usage of products dismantling and re-layouting. We know that good things last even longer when you take GI offers Nano Armour, a new value added service for better care of them. So GI fabric protection. Nano Armour is an innovative efforts by Key Accounts team, 'WeCycle' initiative provides furniture care booklets with all home fabric protection liquid, based on Nano-technology, managed to salvage approximately 216 tonnes of products and these booklets are made available on which protects almost any type of fabric, leather and materials in the last 3 years. With WeCycle, Godrej the company website as well. For institution suede against stains from water, dirt and conta- Interio completes its commitment to product products, product demos are given post installation mination whilst remaining totally invisible. It doesn't stewardship, accepting full responsibility for the and videos are also available on the website. A affect the appearance of the fabric, its ability to environmental impact of all its products. furniture care booklet contains the general breathe, its colour or its feel; and is easy to maintain. instructions, product care for different raw materials and transportation guidelines for shifting purpose. End of life management Godrej Interio conducts Annual Customer These instructions enable customers to take better Considering the situation and impact of furniture in Satisfaction Survey. The scope of study includes care of furniture to make it even more durable. its end of life phase, GI started WECYCLE, the environment profile of products and services as recycling program. Godrej Interio 'WeCycle' program well. On this front, Interio has achieved CSI The company also maintains responsibility of the is a recycling service for all its retired office furniture score of 5.66 on a range of 1 to 7 for B2C and product after it has been handed over to the products. The furniture is meticulously processed and B2B segments. customer. GI service team helps the clients in transformed into raw materials for other products. maintaining their furniture through an AMC and offers Clients can now ensure that their retired furniture is product life extension services like refurbishing, responsibly recycled and acquire brand new eco- painting, maintenance, etc. friendly furniture in one step. With concentrated

GRI Standards on this page: GRI 102-44, 301-3 Godrej Interio, Sustainability Report 2018-19 53 PRODUCT STEWARDSHIP

Product Certifications

Godrej Interio is taking innovative steps to respond to the growing demand from Level: BIFMA e3 2014 Furniture Sustainability Standard business customers, government procurement agencies, design professional and consumers for better and greener products that meet both specific BIFMA Level® is a multi-attribute sustainability standard performance and environmental criteria. Godrej Interio consumer research shows and third-party certification program for the industry. It that a third-party certification against recognized standards assures the assesses the environmental and social impact of a customers about product performance and its environmental accomplishment. furniture product in a built environment while GI views national and international standards as a roadmap to stay in tune with simultaneously taking into account a company's emerging trends in the world and attain higher design, performance and processes, social actions, energy usage, material sustainability goals. Listed below are the key Sustainability and design related selection, human and ecosystem health impacts. certifications pursued by GI. 9 products of GI: WISH & HABITAT & WALL are BIFMA Level 3 and WALL, ACE & VERSA range of seating At GI, products are designed according to ergonomic standards to suit 5th to products are BIFMA Level 2 certified. 95th percentile Indian population. The design considers user function areas and features are added to improve user productivity, health and comfort by ACE chair minimizing fatigue. The products are tested as per BIFMA standards to evaluate WISH (workstations) the safety, durability and structural adequacy. In products, touchpoint joinery, sharp corners, direct contact of hardware, projecting edges are eliminated to avoid user injury.

UL GREENGUARD Certification

The GREENGUARD Certification Program (formerly known as GREENGUARD Indoor Air Quality Certification) gives assurance that products designed for use in indoor spaces meet strict VERSA chair chemical emission limits, which create healthier interiors. 83 GI products: 19 Greenguard Gold certified Institutional products and 64 Greenguard certified Home and Institutional products.

GRI Standards on this page: GRI 416-1 Godrej Interio, Sustainability Report 2018-19 54 PRODUCT STEWARDSHIP

Product Certifications

SCS Indoor Advantage India Design Mark

SCS Indoor Advantage applies to furnishings and qualifies for India Design Mark is a design standard, a symbol, which the BIFMA furniture emissions standard, while SCS Indoor recognizes good design. India Design Mark symbolizes Advantage Gold certification applies to furniture plus a broader excellence in form, function, quality, safety, sustainability and range of interior building materials such as paint, carpet and innovation. It communicates that the product is usable, insulation. Gold-level certification meets California Section durable, aesthetically appealing & socially responsible. 01350 IAQ standards for both residential and commercial Till FY 2018-19, 35 products have been awarded application. Both certifications help products qualify for low- the India Design Mark. emitting material credits within the LEED rating systems. 21 GI products are Indoor Advantage Gold certified.

GRIHA Product Catalogue listing All these achievements make a green basket of 89 products in all, 15 GRIHA Product Catalogue provides information about products Seating for Godrej Interio. In FY 2018-19, which meet GRIHA parameters and are recommended for use in Furniture Good and Green products GRIHA rated buildings. 16 GI products are listed in the GRIHA contributed to 41% of total GI sales Product Catalogue. 19 revenue. System 40 Furniture Residential Furniture GreenPro GreenPro label guarantees that the product is environment 4 friendly throughout its life cycle. Based on a holistic Educational 11 Furniture Storage framework, the "Greenness" of the product is assessed. Furniture In FY 17-18, GI became the first furniture company to achieve GreenPro certification for 2 of its products. Now, 26 products of GI are certified for GreenPro. GI Products Certified

GRI Standards on this page: GRI 416-1 Godrej Interio, Sustainability Report 2018-19 55

CHUMAN O M P A N RESOURCES Y P R O F I L E & LABOUR POLICIES

Work @ Godrej Interio

Employment Policies & Benefits interaction with the workmen through Surveys, Work Age Group No. % of total employees

Godrej Interio is an equal opportunity Committees, Central Work Committee and Safety <25 84 5

Committee. 25-30 481 29 employer and seeks to support and 31-40 760 45 Employment nurture its workforce at all levels. 41-50 251 15 GI recruits talent based on job specification and >50 102 6 GI strives to provide a conducive work environment competency / skill requirements for the appropriate Total 1678 100 for employees to realize their potential and job roles from the job market, without compromising contribute to the growth of the company. The strong on the selection screens. GI is an Equal Opportunity commitment of employees helps the company Employer and does not discriminate among Total Years of Experience % of total No. overcome challenging situations and emerge applicants. (Internal + External) employees stronger. >0-2 yr 148 9

GI recruits freshers (PGs, Engineers, Graduates, ITIs) >2-5yrs 434 26 The company strongly believes in a culture of innova- from some of the best campuses across the country >5-10yrs 436 26 tion, performance, collaboration, transparency, & and provides them with comprehensive development >10-15 yrs 315 19 openness. Occupational health and safety is of vital inputs during their traineeship making them fully >15 -20 yrs 142 8 prime importance too. Hence these aspects reflect employment ready. In FY 2018-19, the company >20 yrs 203 12 prominently in the policies and strategies of the recruited 121 GET/DET/GT/MT trainees. Godrej Interio Total 1678 100 company. is also a sought-after company in job market as indicated by the 145 lateral recruitments in FY 2018-19. The company reviews and revises HR policies and The attrition rate for management staff is about 15% people strategy on the basis of feedback received in of which 13% is talent attrition. Various employee TOTAL NO. OF various communication forums (Let's Talk survey, retention initiatives like job rotation, organizational EMPLOYEES restructuring and growth within band have helped in Council Meetings) and on the basis of benchmark 2102 data of best practices industry-wide. These are 1678 424 containing regrettable attrition. communicated to employees through company intranet portal, Godrej Connect. The Company Total Management Total strives for healthy industrial relations through regular Staff Workmen

GRI Standards on this page: GRI 102-8, 401-1 Godrej Interio, Sustainability Report 2018-19 57 CHUMAN O M P A N RESOURCES Y P R O F I L E & LABOUR POLICIES

Work @ Godrej Interio

Human Rights RESIDENTIAL / COMMUNITY BENEFITS The code of Ethics & Business LIFESTYLE BENEFITS Conduct Principles of the Company upholds the principles of human • Housing: Subsidized housing facility for Pragati Kendra: Mahila Manch, Senior Citizen Club at rights and fair treatment. The code employees at Vikhroli Vikhroli provides that the company conducts • Recreational Activities: Club house, Playground its operations with honesty, integrity, openness and at Vikhroli, Defined recreation areas at upcountry with respect for human rights in interest of locations in factory premises INSURANCE employees. • School at Vikhroli • Consumer Society at Vikhroli The company condemns child labour, forced labor • Credit Society at Vikhroli • Mediclaim Policy or Govt. ESIC scheme as and adopts a stringent review process during hiring • Community Hall at Vikhroli applicable to verify the age of the employees. The security • Contributory Death Relief Scheme personnel have been trained to observe the • Group Insurance Scheme employees and associates while entering the AT WORK facilities and report any cases of underage workers. The company regularly screens all its critical MATERNITY BENEFITS suppliers (contributing to 79.9% of its spend value) for • Subsidized Meals: at Vikhroli and Upcountry AT ALL LOCATIONS this aspect under the vendor evaluation / locations • Subsidized transportation to work: at upcountry revaluation and regular visits of company locations only The company has a Maternity leave policy for its representative at the supplier location. employees. The policy entitles female employees to benefits under the Maternity Benefit (amendment) MEDICAL Act 2017. In FY 2018-19, the company recorded 100% return rate for female employees gone on maternity • Dispensary: at Vikhroli and Shirwal location leave. The company does not provide paternity • Medical support: at location as required by law leave to male employees.

GRI Standards on this page: GRI 401-2, 3, 408-1, 102-16 Godrej Interio, Sustainability Report 2018-19 58 CHUMAN O M P A N RESOURCES Y P R O F I L E & LABOUR POLICIES

Work @ Godrej Interio

Equality of Opportunity Employment contract for the workmen is based on Respect for the individual The company is committed to employee's voluntary agreement. Operations are The company understands that its security promote a work environment that is monitored and assessed periodically to prevent the personnel play a very important part in creating the conducive to the growth of the risk of forced labour. The company follows the law of image of the company values, hence the employee and encourage equality of the land and allows freedom of association for deployment of security personnel at all operations is opportunity. The company ensures workmen, which is a fundamental right guaranteed carried out following a rigorous process. The that there is no discrimination against any employee by our constitution. It also allows workmen to security personnel are trained and sensitized to on grounds of race, color, religion, caste, gender, bargain collectively for their compensation and make sure that at no point in time they are violating age, marital status, disability, nationality or any various benefits given to them. the fundamental rights / human rights of any other factor under applicable laws and person. Fair and Equal Compensation contemporary practices at the workplace. All compensations and benefits Employee policies and practices are administered in Recruitment, placement, promotion, transfer, given to workmen are driven by the a manner consistent with applicable laws and other compensation, training and other benefits are based Wage Settlement which is arrived at provisions of the Code of Ethics and Business on the merit and competency of the individual and through a collective bargaining Conduct, respect for the right to privacy and the the business needs of the company. process involving the recognized right to be heard and equal opportunity is provided Freedom of Association Workmen's union. in all matters to those eligible and decisions are In order to provide a workplace based on merit. As a policy, the company keeps wages of its which is free of discrimination and to permanent and contract employees higher than the There have been no complaints and cases relating foster a work environment where all standard entry level minimum wages fixed by the to child labour, forced labour, involuntary labour and employees feel comfortable and State government. There is no gender differentiation sexual harassment or pending cases in the reporting respected, the company has in company wages. period. formulated the HIV/AIDS policy and the Prevention of Sexual Harassment at Workplace policy to ensure that employees are not subject to any form of harassment. https://www.godrejandboyce.com/godrejandboyce/pdf/Workplac e.pdf

GRI Standards on this page: GRI 401-3 Godrej Interio, Sustainability Report 2018-19 59 CHUMAN O M P A N RESOURCES Y P R O F I L E & LABOUR POLICIES

Safety @ Godrej Interio

GI demonstrates its Commitments the performance of all employees. These systems towards Safety, Health and generate auto e-mails notifications to alert the 5 environment by making continuous concerned employees for taking timely action. efforts towards making the work 3 3 2 2 2 In addition to on-going safety training, the company places more safer and maintaining a 0 has developed the following requisites and trains harmonious work environment. In line with 0 employees regularly: Corporate motto of SAFETY FIRST, GI has well 2015-16 2016-17 2017-18 2018-19  Refresher-cum-certification program for selected defined policies and systems to provide guidance to No. of accidents Reportable Non-reportable employees to adopt Safety culture as the habit and trades. 25889  part of their day to day work. The OHS policy and 23074 Accelerated learning program on Safety for the 20111 line managers in collaboration with external Procedures are defined to empower every employee 17495 to report hazards, near miss or injury in work place agencies like NSC. 585 and share the information with their colleagues 569  680 Modules for graduate engineering trainees, new during forums like tool box meeting, training 621 98% 97% 98% recruits and temporary workmen. sessions, safety committee meetings, etc. 96%  Behavior based Safety initiative to observe and

The OHS performance of Godrej Interio encourages 2015-16 2016-17 2017-18 2018-19 correct the unsafe behavior by positive intervention. participative culture, which is based on Lead and Hazard Identified Near miss incidences reported lag indicators and measures the performance on Hazards Closed(%) The complete control over hazardous activities is various parameters of all its employees. achieved through Online work permit system. This All the initiatives focus on proactive measures to provides a platform to ensure NO hazardous activity 37434 achieve ZERO ACCIDENT goal. The Lead indicators 36835 is carried out without taking proper control like Hazard identification and closure, Near miss 34761 measures like LOCK OUT TAG OUT (LOTO). 22896 reporting, Safety Kaizens, etc. are given more The safety first culture is reinforced with various importance. An online system for reporting the promotional activities like National Safety week 2015-16 2016-17 2017-18 2018-19 hazards, near miss, and safety kaizens has matured celebration, Fire safety week and World over years and is a systematic tool for measuring Man Hours of Safety Training Actual environment day etc.

GRI Standards on this page: GRI 404-1, 2, 403-2 Godrej Interio, Sustainability Report 2018-19 60 CHUMAN O M P A N RESOURCES Y P R O F I L E & LABOUR POLICIES

Safety @ Godrej Interio

Employee Safety Measures Safe Working Days The safety concern of the company extends beyond the boundaries of the company, a few examples of Public health and environment care are given below:

Spraying mosquito Enclosures / Dust control at repellent on stagnant Barricades for construction sites by water at ongoing excavation sprinkling water construction site

Working within Top soil after Traffic restricted hours to excavation is used Management Plan control noise for gardening

30th National Road Safety Week (4th- 10th February, 2019)

On the occasion of 30th National Road Safety Week (4th – 10th February, 2019), various events were conducted to spread awareness about amongst the employees of Godrej Interio including all plant locations. 1) National Road Safety Week 2019 Pledge Ceremony 2) Road Safety Training Awareness Session at Bhiwandi and Khalapur 3) Sticker Pasting Drive Over The Vehicles 4) Chalta Bolta Competition at Shop Floor

GRI Standards on this page: GRI 404-1, 2, 403-2 Godrej Interio, Sustainability Report 2018-19 61 CTRAINING O M P A N Y P& RDEVELOPMENT O F I L E

Growth @ Godrej Interio

Godrej Interio has been promoting promoted to the next skill level based on their roles and career development. This is done through performance, competency and other criteria. deployment of a structured framework for all leadership and performance culture categories of workforce. by driving leadership and Training and Development GI believes in building the capabilities of its empowerment, accountability and employees on a continous basis so as to make them 19 competitive. Training programs are organized to 14 ownership through SMART goals. 6 bridge competency gap as well as gaps between 3 At GI, Performance Management Process is a tool to expected and actual performance of the employee. deploy the business strategy at an individual The capability – building framework of the company 2015-16 2016-17 2017-18 2018-19 employee level to facilitate achievement of Business focuses on the functional and leadership Goals and Targets. It focuses on communication of competencies in alignment with employees’ present No. of employees sponsored for Higher clear expectations, support and guidance being Educational Programs provided for achieving goals, freedom of operation, Examples of Programs Conducted to Develop Competencies of Employees Details of Higher Education Programs fair assessment, reward and recognition. Strategic Initiatives Programs to Develop Institute Band Impact/Purpose Competencies The company believes in rewarding performance VLFM Top Business Vision and leadership Launched 8 new studios 1) Designer training program - Costing Mgmt. development through individual and team rewards. The Company in west and south zone & Estimation, Presentation & Client drives performance culture by differential variable and achieve business communication. 2) Workshop training - GLIM Top Mgmt. Leadership Development objective of Rs. 7 Cr. from Polishing training, carpentry best pay and rewards based on performance of the new studio practices IIT B Designers Enhancing in-house Design Capabilities employee. Brand Digital experience 1) Operating the WCS 2) Using the IIMs Mid Mgmt. Exposure to Management Concepts enhancement Management Centre Console in IBM SIBM Exposure to Management Concepts Workmen are encouraged for upgradation to the Greener India 1) Resource conservation & environment Mid Mgmt. compliance training. 2) Energy Mgmt. management cadre and the same is treated as System training. 3) Plastic Waste BITS – Pilani Mid Mgmt. Overall Technology Understanding promotion. It is managed through internal selection Management Rules training National Mid Mgmt. Reinforcement of Safety Concepts process (ISP). Each workman, based on his eligibility, Installation within 1) Soft skill training in vernacular Safety Council and Practices 24 hours of FG delivery language to ASP technicians gets ample opportunities to make it to the next level 2) Technical training for products & Fr. Agnel’s Workmen Skill Upgrade & Exposure to Concepts in the workmen category itself. Workmen are also troubleshooting.

GRI Standards on this page: GRI 404-1, 2 Godrej Interio, Sustainability Report 2018-19 62 CTRAINING O M P A N Y P& RDEVELOPMENT O F I L E

Growth @ Godrej Interio

The company has a rolling calendar which captures through tools like on the job training, special training, Training Program Attendees & Man-days: Management Staff the programs for the upcoming 6 months on a cross functional training, exposure visits, project Better 10272 continuous basis for the training needs identified. assignments etc. whereby the capabilities of the 8137 Keeping the business expansion plans in mind the workmen are enhanced. 7154 6014 6245 company is giving special emphasis on The workmen go through training programs related 3526 competencies like Innovation and Project 2580 1883 to Kaizen, First Aid, Fire Fighting, TPM, Hazard Management. Customized programs are designed for identification and Risk Management. There is a making employees aware of, and use of IT comprehensive function specific training program for 2015-16 2016-17 2017-18 2018-19 technology and social media platforms for analytics the operators and all workmen upgraded to K Band Training Program Attendees Training Man-days and gaining competitive advantage for the are put through an induction program to help them organization. Training Program Attendees & Man-days: Workmen take up managerial responsibility.

As a part of Career Development, Godrej Interio 15414 While conducting its business the company follows 12150 creates varied job experiences for employees 11512 8663 12039 highest ethical standards and has gained trust of its 8551 through job rotation within and across functions, also 6774 partners, customers and community at large. The 6341 giving employees cross functional assignments. This company's code of ethics and business conduct enables them to meet career aspirations and helps includes clauses on honesty, integrity and ethical 2015-16 2016-17 2017-18 2018-19 the organization in building a talent pool for conduct. All senior management personnel and Training Program Attendees Training Man-days identified positions. Career conversations are held employees are expected to comply with the letter annually with employees as part of performance Kaizen Management Process and spirit of the code of conduct. The code of conversations. For workmen, Godrej Interio has an 97 98 conduct is available on the internal portal. 95 Orientation programme, followed by detailed 86 induction including general safety training.

There is a skill matrix for workmen which is mapped and documented for each employee. There is a 2015-16 2016-17 2017-18 2018-19 developmental plan on bridging the skill gaps % Employee participation in Kaizen

GRI Standards on this page: GRI 404-1, 2 Godrej Interio, Sustainability Report 2018-19 63 CTRAINING O M P A N Y P& RDEVELOPMENT O F I L E

Growth @ Godrej Interio

Kaizen Champions The workmen are governed by the Certified standing order under the Industrial Employment (Standing Order) Act 1946. There were no reported incidents of corruption for the reporting year.

The company does not have any political allegiance and has not contributed to any political party or politician during the reporting year. But the company Jitender Kumar Panchal Navinchandra M actively participates in nation building activities by Management Category Workmen Category being actively involved in various committees that Foaming & Upholstery Paintshop Dept., decide future regulations, policies and Dept., Bhagwanpur Plant Plant 13, Vikhroli implementation plans. The senior executives are active members of various industry bodies that Total points earned: 769 Total points earned: 124 participate in the development of public policy that Total no. of Kaizens implemented: 32 Total no. of Kaizens implemented: 9 address issues affecting industry, business, products Total no. of Kaizens horizontally deployed: 0 Total no. of Kaizens horizontally deployed: 1 and customers. High impact Kaizen idea: Elimination of Non High impact Kaizen idea: Elimination of Unsafe value added activity of cutting back stitch condition by providing a stoppar at Slimline cover for spine assembly thereby saving side cell. 1 manday and Increased the productivity from Champion Speak: My fellow workers ask me 200 to 220 chairs per shift. for help and it feels good to eliminate all Champion Speak: Going into details of unsafe hazards and conditions and make production process through NVA study helps working environment safe. find many small kaizens which can have huge impact on overall production.

GRI Standards on this page: GRI 205-3 Godrej Interio, Sustainability Report 2018-19 64 DIVERSITY & INCLUSION

Diversity & Inclusion

% of Local People Employed People are GI’s greatest Linguistic Diversity at Godrej Interio assets and the company is working towards 50 persons between 1-50 persons building a diverse Marathi Malayalam 452 86 Vikhroli 72% 94% Cochin workforce that reflects Hindi Tamil 493 131 the many consumers and Shirwal 89% Bengali Telugu 73% Delhi communities it serves. 122 73 Gujarati Bhagwanpur 85% GI defines diversity as all the unique 116 74% Guwahati characteristics that make up each of us: personality, lifestyle, thought 69% Hyderabad processes, work experience, ethnicity, 10 persons between 1-10 persons 5 persons between 1-5 persons Haridwar 81% race, color, religion, gender, sexual Punjabi Urdu Sindhi Kashmiri 87% Jaipur orientation, marital status, age, 30 15 11 5 Bhiwandi 53% national origin, disability, or other Oriya Marwadi Tulu Nepali Ahmedabad differences. 31 7 8 2 65% 80% Kolkata Other Maithili English Bangalore 40% GI being a PAN India player focuses 17 5 4 on having workforce having good Bhopal Assamese Bhojpuri Portuguese 78% 76% Lucknow representation of people from 19 6 1 regions it serves, helping the business Konkani Kutchhi Bhubaneshwar 60% 67% Patna to understand various cultures along 17 5 Chandigarh 27% with the work and home space Kannada Chennai 63% solutions desired by them. 22 70% Pune

GRI Standards on this page: GRI 102-8, 405-1 Godrej Interio, Sustainability Report 2018-19 65 DIVERSITY & INCLUSION

Diversity & Inclusion

Testimonial Over the years with careful recruitment process, function. There is a gradual progression to top GI has endeavoured to maintain a good local management band with women employees being Employee Name: employment %. The recruitment of people from other groomed for higher responsibilities in functions like HR, Vaishali Lahoti Shah states for emerging cites like Bangalore, Pune, Communications, Sustainability and Design. Qualification: Chennai, helps to better understand the needs of Bachelor of cosmopolitan population that is now flocking to the WOMEN in different functions Architecture (B.Arch cities. (by Nos.) Design 12 Marketing 60 2005) & Masters in The organization has clear policies adhering to Industrial Design governmental laws, ensuring fair and impartial (M.Arch 2007) Mfg. 9 Sales 64 dealing as well as taking care of all religious and Job Role: Team lead - New Product regional sentiments. Development of Modular Kitchen & Wardrobe

More Women across all functions Accounts 5 Services 4 Work Experience in Godrej: 12 Years TOTAL GI values the contribution which female employees 177 My association with Godrej Interio has been bring to the business in form of consumer insights, design sensibility, dedication and enhanced Comm 1 Matm. 2 enriching and enjoyable. Working in this productivity, hence is working on increasing the % of organization has given me Industry insights on female employees across functions. In the last three Market Place & Manufacturing Processes Personnel 4 Others 11 R&D 5 years, there has been a substantial growth in % of besides just my domain of Design. During my female employees in even male dominated functions tenure, I was given exposure to international like sales and manufacturing. fairs and events for improving my skills as a No. of Female Employees over the years 10% 85% 5% Designer and I have been privileged to be FY 2016-17 FY 2017-18 FY 2018-19 working on different product categories- B2B 131 156 177 (Office & Education), B2C (Home & Kitchen)

In recent years, many women employees have joined Entry Level Mid Mgmt. Higher Mid Mgmt. and diverse projects like Design Language for mid management band in marketing and design Female employees in various bands a new Brand.

GRI Standards on this page: GRI 102-8, 405-1 Godrej Interio, Sustainability Report 2018-19 66 DIVERSITY & INCLUSION

Diversity & Inclusion

Diversity of knowledge, skill sets Understanding & Recognizing the Shift in perception Employees by years of experience GI is seeking more diversity in professional about D&I qualification as well. It employs people with non – For GI, diversity today means more than race and 9% Years of Nos. furniture specific qualifications like physiotherapy, gender. In its new interpretation of Diversity & 12% experience environmental engineering, textile designing, Inclusion, GI focuses on meeting the needs of the 8% 0-2 yrs 148 software engineers, medical graduates, etc. as it individual employee, rather than a class of 26% TOTAL 2-5 yrs 434 helps in understanding and working on business employees. 19% 1678 5-10 yrs 436 adjacencies and emerging work & lifestyle concepts 10-15 yrs 315 In line with the new emerging trends on this subject, like Wellness, Green, E-com etc. 15-20 yrs 142 Godrej Interio is introspecting and working on 26% 20 & more 203 cognitive diversity as well. GI’s internal survey and research indicates that the perceptions of the % of total employees Employees by numbers Boomers, Gen - X and Millennials Gen - Y on the issue of Diversity are very different. Post Graduates 381 23% Employees by Generation & Age Group The Boomers and Gen-X view diversity as a Engg. Graduates 513 31% representation of fairness and protection to all, Gen Y regardless of gender, race, religion, ethnicity or Age <25-35 Graduates 368 22% Nos. 1013 60% sexual orientation. Diploma 190 11% Whereas for Millennial Gen–Y, inclusion is the support Gen X Age 35-50 Technicians for a collaborative environment that values open (Under Graduate ITI + 226 13% Nos. 563 34% participation from individuals with different ideas NCTVT) and perspectives that has a positive impact on Grand Total 1678 Boomers business. Age 50> Nos. 102 6%

Diversity in professional qualifications % of Total Employees

GRI Standards on this page: GRI 102-8, 405-1 Godrej Interio, Sustainability Report 2018-19 67 DIVERSITY & INCLUSION

Diversity & Inclusion

Building an Inclusive Environment GI believes that merely having diversity in an At Godrej Interio, Diversity is not just about each group getting its dues, it is a commitment organization is not enough; the management must at all levels of the organization to demolish barriers of bias, nurture talent of all kind and learn to leverage and nurture it too. To engage with channelize it for business benefit; thereby making the business a vehicle for social change. the subst-antial number of Gen Ys in the organization, GI leadership is adopting open, transparent and collaborative ways of working. At GI, people are encouraged to draw upon their unique experiences, perspectives and backgrounds Testimonial to advance business goals, through effective global communication, training efforts and bench-marking ‘Working with Godrej Interio productivity, Reena was with the best in class. provides me an opportunity to nominated for 100 Women address the workspace related Achievers of India award by the Another key approach to ensure sustainability of problems across the country. I find Ministry of Women & Child inclusion initiatives is to establish the Connection between Innovation and D&I. GI extensively uses the the work experience very enriching Development, Government of CFT style of working, based on the four dimensions of as I can provide my inputs to design India in FY 2015-16. cognitive diversity: diverse perspectives, Employee name: better ergonomic products and Dr. Reena Valecha interpretation, heuristics ability and prediction enable wellness and fitness in the capabilities. This approach is used for a range of Qualification: lives of a large spectrum of people.’ innovation centric projects related to service Occupational therapist delivery, new product / solution generation, revenue & certified ergonomist. For her efforts & dedication to Job role: enhancement and cost reduction. Representation of creating healthy work spaces & people of different ages, personality, experience, Ergonomist & Wellness educating the young workforce of educational background is sought, to help in viewing Coach India, and for her mission to improve the problem / offering from different perspectives Work experience in and arrive at well thought-through solutions. Godrej: 6.5 Years occupational health, well-being &

GRI Standards on this page: GRI 102-8, 405-1 Godrej Interio, Sustainability Report 2018-19 68

C O M M U N I T Y C O N N E C T

Wellness@Work

Towards healthier workspaces 3. Prevention: Constant Communication on regarding the growing importance of Ergonomics An initiative of Godrej Interio Workplace and preventive steps via Wellness Tips at the workplace. With the changing workplace Ergonomics Research Cell, our Wellness@Work trends, longer hours at the desk and exposure to  Assessment: The Ergonomic audit of the programme which was formed in 2009, has been a computer screens have become a way of life. The workplace includes a thorough Work-Desk key knowledge advocate in the space of workplace tips educate people on correct ergonomic Assessment (WDA) including assessment of the trends and ergonomics. We have been advising 150 postures, simple exercises and office yoga tips employee and work-desk interaction. The audit plus clients and reaching out to more than 10 lakh which can be life transforming. As on March 2019, report includes recommendation about fit of end users regularly with our Wellness Tips. Our team the mailers reached directly to 3lacs + recipients furniture to the employee work profile, comprises of Workspace professionals, an and the co-branded mailers reach additional 10 Improvement / changes required in the existing Occupational Therapist and Ergonomists with lac employees of 30 reputed organizations in set-up to improve employee productivity. research and advisory experience spanning across India. corporate, government and healthcare  Correction: A self-learning e-learning module is organizations. The team focuses to continuously Testimonial developed which is easy to understand and not understand the changes in work patterns and office only shares knowledge, but also assesses the spaces, issues arising there of & helping them 'On behalf Of the Bureau of Indian Standards, we understanding of the audience. The objective of improve their Ergonomic & Wellness Quotient. wanted to express our appreciation to you for these workshops and the e-learning module is to the seminar as our speaker on "Ergonomics spread awareness about changing office trends, We have been an active proponent of the 3 step Standards - Industry Perspective". It was correct ergonomic postures to be adopted at the A-C-P approach developed by our Workplace and extremely informative and participation workplace, office Yoganomics and techniques to Ergonomics Research Cell: illustrated the importance of ergonomics in the improve efficiency in offices. The topics covered office. The guided workout instructed by you 1. Assessment: Evaluating ergonomic quotient of during the workshop are with special focus on during the seminar showed how important the workspaces through Ergonomic Audit Posture Correction, Office Exercises and Nutrition. wellness of the employee to be active & healthy In FY 2018-19, GI conducted 41 wellness in the office.’ 2. Correction: Removal of ergonomic hazards and workshops. A Renga Rajan, improving integration of Furniture elements via Scientist-E & Head (PGD) interventions like Workshops & Certification  Prevention: A series of online weekly e-mailers, Bureau of Indian Standards Programs. these tips provide a wealth of information

GRI Standards on this page: GRI 416-1 Godrej Interio, Sustainability Report 2018-19 70 C O M M U N I T Y C O N N E C T

Wellness@Work

WELLNESS WHITE PAPERS

GI with its inhouse expertise and reserach in Ergonomics domain has published 7 white papers: 1. Ergonomics Helps Improve Organizational Productivity 2. Keep Moving 3. 4 Classic mistakes corporates make while selecting chairs. 4. Your Job Dictates your Chair

WELLNESS TIPS! 5. Gadget usage in Indian Workplaces and its impact on employee health Healthy Ram and wellbeing. 6. Harness the power of Social TAKE THE ‘OUCH’ OUT Capital. OF YOUR WORK DAY! 7. Sound Advice. Sit less, stand more for a These can be downloaded from happier, healthier, more http://wellness.godrejinterio.com/ind productive you! ex.aspx#research With these initiatives, GI aims to keep the readers abreast of the changing ergonomic parameters, related concerns & measures to be taken by organizations to ensure healthier, happier and productive workforce.

GRI Standards on this page: GRI 416-1 Godrej Interio, Sustainability Report 2018-19 71 C O M M U N I T Y C O N N E C T

Community Development

At Godrej Interio, business is not only training. Under this program, GI aims to bridge the DISHA - FST, BWW & VMT Trainings skill gaps mainly in furniture, furnishing industry and about revenues and profits, but also vending services by providing quality training in skills about keeping our land green, our like Carpentry, furniture assembly and repairing, installation, maintenance and basic service. Since communities healthy and our kids inception in FY 12-13, GI teams with the help of 4 key smart. In line with this philosophy, partners (social enterprises: Labournet, Myrada, Gram Tarang & TARA) have trained over 7000+ youth 24% of the shares of the company are in 10 states of India. GI’s focus is to improve the held in a trust that invests back in infrastructure at partner location, to improve the quality of training, and to develop the content with environment, healthcare & education. value addition of industry knowledge and field experience for skills like Site Supervisor, Upholstery, Since 2010, Godrej businesses are actively Carpentry, Furniture Technicians and Vending contributing to social development through the Good Machine Technicians. In collaboration with Gram & Green (G&G) strategy - a shared value approach Tarang university, GI has setup a new vending for CSR i.e. working on opportunities that help further experience centre at Multi-Skill Development centre, our commitment to society and environment, while Ludhiana in FY 18-19. strengthening our business, through initiatives that would address the needs of the 'Underserved Employability: overall performance population' as well as the 'Environmental issues'. 1573 The complete policy available on the link: 1571 https://www.godrejandboyce.com/godrejandboyce/pdf/CSR_polic 735 573 y.pdf 1735 1737 DISHA skill development program 1146 Scope: PAN India 781 Godrej DISHA, a vocational training initiative, 2015-16 2016-17 2017-18 2018-19 endeavours to direct and guide underprivileged youth towards a brighter future through skills No. of Persons trained Number of Persons employed

GRI Standards on this page: GRI 413-1, 203-2 Godrej Interio, Sustainability Report 2018-19 72 C O M M U N I T Y C O N N E C T

Community Development

Community Development Projects Community needs identified Scope: Communities (villages) within 7 kms radius of GI plant (Palshi, Vadgoan near Shirwal, Mandavar near Bhagwanpur).

The needs of communities are ascertained with structured need assessment surveys conducted by Shirwal third party, using purposive sample methods and tools • Employment / Livehood like Transact Walk and Participatory Rural Appraisal. opportunities for Youth Based on Need Assessment Surveys, projects in areas • Support for Health & Sanitation initiatives of Education, Health & Sanitation, Environment • Improving Quality of secondary Conservation and Livelihood Generation have been education taken up since FY 2013-14. Projects taken up in • Upgradation of school infrastructure communities surrounding Bhagwanpur and Shirwal • Career Guidance for youth plants, during the last year, are shared alongside. Bhagwanpur To maximize benefits to local communities, GI has

initiated strategic tie-ups with local industrial bodies • Employment/Livelihood and government organizations such as NABARD and opportunities for women within the SKIP as well. village • Upgradation of school infrastructure Every two years, a Society Perception Survey is • Employment / Livelihood conducted, where feedback is sought on the overall opportunities for youth impact of the social projects taken up by the • Improvement in health & sanitation company. For all surveys, adequate sample size is level ensured, inputs and feedback are sought from all • Medical facilities for women & children stakeholders.

GRI Standards on this page: GRI 413-1, 203-2 Godrej Interio, Sustainability Report 2018-19 73 C O M M U N I T Y C O N N E C T

Community Development SHIRWAL PROJECTS

ONE GODREJ - WOMEN STEM - MINI SCIENCE WASTE WATER MANAGEMENT EMPOWERMENT THROUGH CENTRE PROJECT PROJECT AT PALSHI HEALTH & SANITATION

Description: STEM Learning aimed at inculcating Description: Waste water management project is Description: ‘One Godrej’ initiative comprised of basic concepts of Science, Technology, Engineering, taken up in collaboration with village Gram projects like – Career Edu-connect in collaboration Mathematics at school level, thereby encouraging Panchayat. Project component includes creating with ‘Fuel’, Women Empowerment through health & inclination of students / learners towards science awareness for waste segregation & domestic water sanitation in collaboration with WOTR and and technology management, diversion of domestic waste water, Agricultural scheme awareness & implementation in creation of basic water filtration structures, Intended impact: To create equal opportunities for association with NGO ‘Award’ to make farmers plantation along the stream & institution building for under privileged students or students from municipal aware about all current available schemes. project maintenance in future. schools. Intended Impact: Career guidance to students, Intended impact: Secondary treatment of 5 lac litres Livelihood generation for women, farmers to avail Number of People impacted: 268 students & of waste water per day; Improvement in village government schemes. 3 teachers trained sanitation. Number of People impacted: 2000 students of Class Activities completed: Installed a mini Science centre Number of People impacted: 240 households FY 17-18 at Palshi having 60 models of science & 10th to 12th, 250 women & 246 children, 800+ farmers Activities completed: Community sensitization & maths, trained teachers to use the mini science capacity building for project implementation. Activities completed: Career guidance & counselling centre for teaching students from 5th to 10th Clearing of ~60 tons of municipal waste from stream. at 12 schools, Formation of 14 SHGs, childcare growth standard, Inauguration of mini-science centre & Construction of treatment structures namely monitoring by Mahila Pravartaks, conducted follow up visit to schools. screening chamber, septic tank & anaerobic awareness campaign for farmers. treatment chamber.

GRI Standards on this page: GRI 413-1, 203-2 Godrej Interio, Sustainability Report 2018-19 74 C O M M U N I T Y C O N N E C T

Community Development CASE STUDY SHIRWAL PROJECTS

Making a difference at the farm level

Project Name: Enhancing Farmers income in Shirwal region Background: While agriculture is the primary occupation in selected villages, it was observed that agriculture productivity per unit was very low as compared to state average crop yields.

Intervention: To help the local families get more income from their lands, Godrej partnered with NGO AWARD for multiple income enhancing intervention activities such as promotion of organic farming, providing assistance and guidance for goat farming, poultry farming, and reducing cost of cultivation by creating farm equipment banks. These equipment banks provide the farmers access to modern farm equipment which help in reducing time, cost and efforts. Farmers are being encouraged to avail various Central and State Government Schemes and Programs, to tap funds and their resources for welfare of farming community.

Expected Outcomes: Increase in the productivity of major crops by 10% to 15% due to soil health mapping based nutrient management, and by 10% to 60% due to improved crop/variety based interventions. Adaptation of good agriculture practices in project villages will lead to increase in crop yields by 10% and income

“Godrej Interio is doing commendable work directly and via its partners WOTR and by 15%. AWARD with our Gram Panchayat, school, SHG women and farmers. They have built a Benefits: Development of confidence on technological aspects involved in science lab in High School, built a waste water plant, involved 250+ women for income generation activities and helping with nutrition gardens for farmers’ families.” improved agriculture. Strong cadre of farmers have been promoted to undertake improved agricultural interventions. Further, enhanced high yielding crop varieties - Ashutosh, Gram Panchayat Member, Palshi are available with farmers.

GRI Standards on this page: GRI 413-1, 203-2 Godrej Interio, Sustainability Report 2018-19 75 C O M M U N I T Y C O N N E C T

Community Development CASE STUDY BHAGWANPUR PROJECTS

“Only because of the Tales of Transformation stitching training I Integrated Village development project : received at the DISHA Mandavar & Chauli training centre, I have today learnt how to Social Context: Selected villages lack basic amenities like proper drainage and stitch. The skill has given clean drinking water leading to hygiene related issues. me the confidence to open my new shop.” - Intervention: Godrej implemented an integrated project focusing on : Trainee, Bhagwanpur 1) Health & Sanitation : Water, Sanitation, Hygiene & Health (WASHH) awareness campaigns & health camps, construction of age appropriate hand washing units, formation of Bal Sansad in schools, installation of Waste Bins and plying of Garbage Collection Vehicle in villages & construction of 20 toilets with support of SWAJAL Department. 2) Livelihood generation : Trained 68 women at DISHA Silaai centre, 10 days Bag Making training at DISHA skill development centre supported by USHA International, formation of 4 SHGs with 59 women & trained 10 SHG members for Donna Pattal making “Through this programme, we learnt about various Benefits: 1) WASHH : Awareness sessions on hygiene & sanitation covered 276 water borne diseases, children in Mandavar & Chauli villages. ways to treat impure water & how to keep ourselves & 2) 68 women trained for stitching & upholstery skills at DISHA Skill Training our surrounding clean. We Centre, Bhagwanpur. have seen rapid decline in cases of water borne 3) Monthly saving of Rs. 146,600 by 4 SHGs 4) 1536 people benefitted due to health diseases.” - Ambassador, and sanitation activities. Bhagwanpur

GRI Standards on this page: GRI 413-1, 203-2 Godrej Interio, Sustainability Report 2018-19 76 C O M M U N I T Y C O N N E C T

Community Development ONGOING PROJECTS

Employee engagement in CSR activities is elicited Godrej Interio employees, were distributed equally to through various corporate level initiatives. These are: three NGOs. The Republican Club works towards Joy of Giving Week promotion of Hockey in economically disadvantaged section of the society; Vasantha Memorial works Blood Donation Drives creating awareness for early detection and The Joy of Giving Week (JGW) is a ‘festival of treatment of cancer for weaker section of the philanthropy’, with a week being celebrated every Every year on the death anniversaries of its founders, society; War Wounded Foundation works towards year starting from 2nd October - Gandhi Jayanti - Mr. N. P. Godrej and Mr. B. P. Godrej, a blood livelihood generation for families of soldiers engaging employees through "acts of giving" - donation camp is organized wherein Godrej wounded/ disabled in war; NASEOH provides money, time, resources and skills. The items collected employees, including Godrej Interio employees and comprehensive rehabilitation support to people with are donated to NGOs like Children Toy Foundation, their families, donate blood to the local blood banks. disabilities for a meaningful life of dignity and Goonj & Umang Foundation. In FY 2018-19, 615 Godrej Interio employees respect. participated in the drive.

Tata Mumbai Marathon Rose Day The Earth Hour (TMM) Fund Raiser

Godrej supported three NGOs : Republican Sports Every year on 22nd September, Cancer Patients Aid A WWF-India initiative, supported by Godrej, is a Club, War Wounded Foundation and NASOEH Association (CPAA) celebrates National Cancer Rose global campaign to raise awareness and inspire (National Society for Equal Opportunities for the Day, a day marked out to bring cheer to all cancer individual action towards a better environment. Handicapped) through annual contributions to Tata patients. Godrej & Boyce (Vikhroli) has been Every year, for one hour ‘Complete switch off lights’ Mumbai Marathon formerly known as – Standard supporting the cause of National Rose Day, since the is observed at Godrej plants, offices and residential Chartered Mumbai Marathon. Along with the last 18 years. Employee contribution is spent by CPAA colonies in Vikhroli. company's monetary donation each year, employees on distributing toys and utility items at various participating in the marathon are encouraged to hospitals and dharmshalas. support these NGOs through their own fund raising efforts. For FY 2018-19 Rs. 8.34 lacs donated by

GRI Standards on this page: GRI 413-1, 203-2 Godrej Interio, Sustainability Report 2018-19 77 GRI Index

Topic Standards Covered Page No. Topic Standards Covered Page No.

Godrej & Boyce GRI 102-1, 3, 5, 14, 18, 46, 50, 51, 52, 53, 54 4-6 Transport Initiatives GRI 305-1, 3 35-36

Godrej Interio GRI 102-1 8 Water Management GRI 303-1, 3 37-39

Godrej Interio Timeline GRI 102-10 9-10 Biodiversity GRI 304-1, 3 40-43

Products Offerings GRI 102-2 11-15 Green Purchase GRI 102-9, 204-1, 308-1, 302-2, 414-1 44-47

Network & Reach GRI 102-6, 7 16 Life Cycle Approach GRI 301-2, 3, 306-2, 416-1, 417-1, 102-44 49-53

Manufacturing Capabilities GRI 102-4 17 Product Certifications GRI 102-44, 301-3, 416-1 54-55

Stakeholder Engagement GRI 102-40, 42, 43 19-20 Work@Godrej Interio GRI 102-8, 401-1, 2, 3, 408-1, 57-59 102-16 Materiality Matrix GRI 102-47, 103-1 21-23 Safety @ Interio GRI 403-2, 404-1, 2 60-61 Maintaining Leadership GRI 102-7, 201-1 24 Growth @ Godrej Interio GRI 205-3, 404-1, 2 62-64 Godrej Interio by Numbers GRI 102-7, 8, 9, 302-1 25-26 Diversity & Inclusion GRI 102-8, 405-1 65-68 Energy Management GRI 302-1, 3, 4 28-31 Wellness@Work GRI 416-1 70-71 Renewable Energy GRI 302-1 32 Community Development GRI 413-1, 203-2 72-77 Carbon Management GRI 305-1, 2, 3, 4, 5 33-34

This report is a sincere effort to present the real society at large. Sustainability Reports on an annual basis. We hope performance of Godrej Interio as we walk the path this report will be of interest to you. To find out more In our report, wherever possible, we have mentioned toward sustainability. The purpose of presenting this about our sustainability initiatives, or to send us the boundaries and limitations of our data, if any report is to acquire feedback and encouragement feedback, write to us at [email protected] exist. The data presented is accurate for FY 2018- from our sustainability partners, our customers, 2019 and we plan to publish our coming suppliers, vendors, government authorities and

GRI Standards on this page: GRI 102-55 Godrej Interio, Sustainability Report 2018-19 78